Description Summary: The Digital Content Specialist is responsible for enhancing the communications and representation of the Congregation of the Sisters of Charity of the Incarnate Word, Houston, Texas, (CCVI) both internally and externally through the development, coordination and implementation of up-to-date communication strategies, including creating and executing marketing campaigns, managing online content and social media platforms, and analyzing performance data to improve the Congregation's visibility and engagement. The position will enhance internal communications of the Congregation throughout its international Sister Communities and ministries. In addition, the Digital Content Specialist will strengthen external communications through modern communications instruments to promote a positive image of Women Religious to a wide variety of audiences, especially in the countries where the Sisters and their co-ministers serve. The Digital Content Specialist, in service to the overall mission of the Congregation of the Sisters of Charity of the Incarnate Word, Houston, Texas (CCVI), is guided by the Core Values both within the Communications department and in collaborating with other departments at Villa de Matel. We are looking for a bilingual professional in both Spanish and English. Please note that this role may occasionally require evening and weekend availability. Responsibilities: Content Creation and Management: Collaborates with Director and other Communication Team members to develop and manage engaging content for various digital platforms, including websites, social media, email marketing, and other communications means in keeping with Catholic Doctrine and the voice and tone of the Congregation. Ensures brand consistency across all channels Develops compelling visual narratives through photography and video to engage both internal and external audiences Covers and documents through written reports, articles and photos the activities and milestones of the Congregation, its ministries and Sisters Develops content calendars and campaign timelines Digital Marketing Strategy: Develops and implements digital marketing strategies aligned with CCVI Ministry goals. Conducts research to identify trends and opportunities to share the CCVI charism and social priorities. Maintains currency with evolving platforms and best practices Social Media & Website Management: Manages social media accounts, creates engaging content, and interacts with followers. Monitors social media trends and adapts strategies accordingly. Coordinate the design, development, and implementation of the CCVI website, keeping them current and appropriately attractive. Related to the Work Environment: 1. Collaborate with Sisters and other Associates to ensure that the expectations of the Leadership and Ministry Teams are met. 2. Communicate in a manner that is inclusive and respectful of each Sister and Associate. 3. Support the Sisters and Villa de Matel Campus Associates by participating as a team player. 4. Treat Sisters and Villa de Matel Campus Associates with respect in the fulfillment of duties. 5. Responsible for the procuring of necessary written permissions with backup documentation on file on photos, videos etc. which may be used in the Congregation's publications, website and other media communications. 6. Knowledgeable of and compliant with the organizations policies and procedures. Related to Associate Development: 7. Attend and participate in departmental meetings. 8. Attend and participate in assigned education events. 9. Provide feedback through Associate Satisfaction surveys and other focus groups/surveys to improve and maintain a great place to work. Education/Skills: Bachelor's degree in journalism/communications or related field preferred, Associate's degree required. Bilingual (reading, writing, speaking) Spanish/English strongly preferred. Platform expertise (Instagram, Facebook, LinkedIn, WhatsApp, TikTok, YouTube, etc.) Strong copywriting (crafting engaging captions, calls-to-action, and brand-aligned messaging) Visual storytelling (basic graphic design or photo/video editing using Canva, Adobe Creative Suite, etc.) Content Creation (captions, visuals, reels, short-form video) Community Management (engaging with followers, responding to comments/messages) Scheduling & Publishing (using tools like Hootsuite, Buffer, Later, Sprout Social) Ability to work effectively and amicably with multiple constituencies Ability to manage multiple tasks and meet deadlines Understanding or willingness to develop an understanding of the mission, vision and culture of the Congregation of the Sisters of Charity of the Incarnate Word, Houston, TX. Special skills in attention to details Ability to protect the confidentiality of all information Experience: A minimum of 3 years of job-related experience is required. Proficiency in writing, e.g., articles, letters and editing written materials Demonstrated expertise in photographic design, delivery and management Experience videotaping, including camera work and editing Knowledgeable and effective in utilizing several current social media Availability: Occasional evenings and weekends Limited international travel Work Type: Full Time Villa de Matel: Please note that this position is with the Congregation of the Sisters of Charity of the Incarnate Word at Villa de Matel Center located in Houston, Texas. The Villa de Matel Center is the home for the Sisters of Charity of the Incarnate Word. It is also used as a central gathering place for the Sisters and their ministries, a retirement center for the Sisters and a retreat center for the public. You can learn more about the Sisters and all of their ministries at their website, .
09/08/2025
Full time
Description Summary: The Digital Content Specialist is responsible for enhancing the communications and representation of the Congregation of the Sisters of Charity of the Incarnate Word, Houston, Texas, (CCVI) both internally and externally through the development, coordination and implementation of up-to-date communication strategies, including creating and executing marketing campaigns, managing online content and social media platforms, and analyzing performance data to improve the Congregation's visibility and engagement. The position will enhance internal communications of the Congregation throughout its international Sister Communities and ministries. In addition, the Digital Content Specialist will strengthen external communications through modern communications instruments to promote a positive image of Women Religious to a wide variety of audiences, especially in the countries where the Sisters and their co-ministers serve. The Digital Content Specialist, in service to the overall mission of the Congregation of the Sisters of Charity of the Incarnate Word, Houston, Texas (CCVI), is guided by the Core Values both within the Communications department and in collaborating with other departments at Villa de Matel. We are looking for a bilingual professional in both Spanish and English. Please note that this role may occasionally require evening and weekend availability. Responsibilities: Content Creation and Management: Collaborates with Director and other Communication Team members to develop and manage engaging content for various digital platforms, including websites, social media, email marketing, and other communications means in keeping with Catholic Doctrine and the voice and tone of the Congregation. Ensures brand consistency across all channels Develops compelling visual narratives through photography and video to engage both internal and external audiences Covers and documents through written reports, articles and photos the activities and milestones of the Congregation, its ministries and Sisters Develops content calendars and campaign timelines Digital Marketing Strategy: Develops and implements digital marketing strategies aligned with CCVI Ministry goals. Conducts research to identify trends and opportunities to share the CCVI charism and social priorities. Maintains currency with evolving platforms and best practices Social Media & Website Management: Manages social media accounts, creates engaging content, and interacts with followers. Monitors social media trends and adapts strategies accordingly. Coordinate the design, development, and implementation of the CCVI website, keeping them current and appropriately attractive. Related to the Work Environment: 1. Collaborate with Sisters and other Associates to ensure that the expectations of the Leadership and Ministry Teams are met. 2. Communicate in a manner that is inclusive and respectful of each Sister and Associate. 3. Support the Sisters and Villa de Matel Campus Associates by participating as a team player. 4. Treat Sisters and Villa de Matel Campus Associates with respect in the fulfillment of duties. 5. Responsible for the procuring of necessary written permissions with backup documentation on file on photos, videos etc. which may be used in the Congregation's publications, website and other media communications. 6. Knowledgeable of and compliant with the organizations policies and procedures. Related to Associate Development: 7. Attend and participate in departmental meetings. 8. Attend and participate in assigned education events. 9. Provide feedback through Associate Satisfaction surveys and other focus groups/surveys to improve and maintain a great place to work. Education/Skills: Bachelor's degree in journalism/communications or related field preferred, Associate's degree required. Bilingual (reading, writing, speaking) Spanish/English strongly preferred. Platform expertise (Instagram, Facebook, LinkedIn, WhatsApp, TikTok, YouTube, etc.) Strong copywriting (crafting engaging captions, calls-to-action, and brand-aligned messaging) Visual storytelling (basic graphic design or photo/video editing using Canva, Adobe Creative Suite, etc.) Content Creation (captions, visuals, reels, short-form video) Community Management (engaging with followers, responding to comments/messages) Scheduling & Publishing (using tools like Hootsuite, Buffer, Later, Sprout Social) Ability to work effectively and amicably with multiple constituencies Ability to manage multiple tasks and meet deadlines Understanding or willingness to develop an understanding of the mission, vision and culture of the Congregation of the Sisters of Charity of the Incarnate Word, Houston, TX. Special skills in attention to details Ability to protect the confidentiality of all information Experience: A minimum of 3 years of job-related experience is required. Proficiency in writing, e.g., articles, letters and editing written materials Demonstrated expertise in photographic design, delivery and management Experience videotaping, including camera work and editing Knowledgeable and effective in utilizing several current social media Availability: Occasional evenings and weekends Limited international travel Work Type: Full Time Villa de Matel: Please note that this position is with the Congregation of the Sisters of Charity of the Incarnate Word at Villa de Matel Center located in Houston, Texas. The Villa de Matel Center is the home for the Sisters of Charity of the Incarnate Word. It is also used as a central gathering place for the Sisters and their ministries, a retirement center for the Sisters and a retreat center for the public. You can learn more about the Sisters and all of their ministries at their website, .
Requisition ID: 6639 Job Title: Sr Product Manager Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit . This role champions the success of our RFA product portfolio, driving category growth through bold strategic vision and flawless execution of business and marketing plans. Develops and delivers a financial budget that fuels growth year after year-while shaping strategies that win in the marketplace. From conducting market assessments and defining competitive pricing, to forging impactful GPO/IDN partnerships and staying ahead of the competitive landscape, this is central to the business and will be high-impact decision-maker. This position manages key customer relationships, orchestrates successful product launches, and optimizes gross profit and operating profit performance. In addition this role will focus on the future of our pipeline by advising Global Strategic Marketing on market opportunities and product innovation. Reporting directly to the Associate Director of Marketing, RFA Solutions. Key Responsibilities: Assist in the development and execution of effective plans and programs, both strategic and tactical, to drive net sales, operating profit, and market share for categories. Maintain full P&L management responsibility for product portfolios. Develop long-term strategic business plans and marketing plans for product portfolio segments. Develop pricing strategies that support the growth and profitability of the business. Collaborate with Sales, Planning and Finance teams to develop timely and accurate forecasts to ensure required fill rates on existing and new products, supporting sector goals to improve return on working capital and working closely with sales team to develop a financial and demand forecast with a high degree of accuracy. Support in the development of GPO/ IDN strategies to grow and maintain the business. Constantly evaluate product mix to reduce redundancy and drive strategic objectives for the category. Responsible for launching new products including the development of branding, pricing, positioning, messaging, marketing campaigns, training, and forecasts. Support and guide development and execution of tools and training to improve and maintain sales force competency, drive new product sales and provide superior customer service. Lead the development & execution of digital marketing & demand generation programs. Assist in developing key initiatives and programs by gathering customer insights through end-user focus with physicians / clinicians. Establish and manage relationships with industry KOLs. Responsible for providing effective communication with sales team, as well as cross-functional teams, to help ensure collaboration and understanding of the business. Actively seek and positively respond to performance and personal development feedback, while initiating activities to enhance personal functional effectiveness to realize full career potential. This is an on-site position located in Alpharetta/Metro Atlanta area. PRIMARY PARTNERS AND CUSTOMERS: Primary Partners: IVP Pain Franchise Sales Leadership and Sales Team, Marketing (Global Strategic Marketing and North America Regional Team), Research & Development, Marketing Communications, Clinical and Medical Affairs, Regulatory, Quality, Finance, Product Supply, Sales Advisory Board Members. External Customers: Avanos Customers (healthcare/ alternate site facilities), Distributors, Key Clinical Opinion Leaders, GPO's. Your qualifications Required: Bachelor's degree required At least 5 years of product management experience in the health care industry (or other regulated industry), gained through marketing roles or a combination of sales and marketing roles. Ability to travel at least 25% Ability to manage cross-functional teams without direct reporting relationships Ability to collaborate successfully and influence decisions Exceptional written, verbal and communication skills Experience in forecasting and demand planning Development of strategic business plans Development of key tactics and execution plans that drive strategic goals Ability to assess the market and competitive landscape Successful product launch experience Gaining and understanding the internal/external customer perspective Management of an advertising and promotion budget Knowledge and experience with branding and brand management Ability to multi-task and work under pressure in a fast-paced environment Strong computer skills including: Microsoft Word , Excel , Outlook, PowerPoint Preferred: MBA with either a Marketing or Business-related concentration Product management experience within medical devices In-depth understanding of the medical device legal and regulatory pathways Complex project management experience Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here Join us at Avanos Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world. Make your career count Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. Avanos also offers the following: benefits on day 1 free onsite gym onsite cafeteria HQ region voted 'best place to live' by USA Today uncapped sales commissions
09/08/2025
Full time
Requisition ID: 6639 Job Title: Sr Product Manager Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit . This role champions the success of our RFA product portfolio, driving category growth through bold strategic vision and flawless execution of business and marketing plans. Develops and delivers a financial budget that fuels growth year after year-while shaping strategies that win in the marketplace. From conducting market assessments and defining competitive pricing, to forging impactful GPO/IDN partnerships and staying ahead of the competitive landscape, this is central to the business and will be high-impact decision-maker. This position manages key customer relationships, orchestrates successful product launches, and optimizes gross profit and operating profit performance. In addition this role will focus on the future of our pipeline by advising Global Strategic Marketing on market opportunities and product innovation. Reporting directly to the Associate Director of Marketing, RFA Solutions. Key Responsibilities: Assist in the development and execution of effective plans and programs, both strategic and tactical, to drive net sales, operating profit, and market share for categories. Maintain full P&L management responsibility for product portfolios. Develop long-term strategic business plans and marketing plans for product portfolio segments. Develop pricing strategies that support the growth and profitability of the business. Collaborate with Sales, Planning and Finance teams to develop timely and accurate forecasts to ensure required fill rates on existing and new products, supporting sector goals to improve return on working capital and working closely with sales team to develop a financial and demand forecast with a high degree of accuracy. Support in the development of GPO/ IDN strategies to grow and maintain the business. Constantly evaluate product mix to reduce redundancy and drive strategic objectives for the category. Responsible for launching new products including the development of branding, pricing, positioning, messaging, marketing campaigns, training, and forecasts. Support and guide development and execution of tools and training to improve and maintain sales force competency, drive new product sales and provide superior customer service. Lead the development & execution of digital marketing & demand generation programs. Assist in developing key initiatives and programs by gathering customer insights through end-user focus with physicians / clinicians. Establish and manage relationships with industry KOLs. Responsible for providing effective communication with sales team, as well as cross-functional teams, to help ensure collaboration and understanding of the business. Actively seek and positively respond to performance and personal development feedback, while initiating activities to enhance personal functional effectiveness to realize full career potential. This is an on-site position located in Alpharetta/Metro Atlanta area. PRIMARY PARTNERS AND CUSTOMERS: Primary Partners: IVP Pain Franchise Sales Leadership and Sales Team, Marketing (Global Strategic Marketing and North America Regional Team), Research & Development, Marketing Communications, Clinical and Medical Affairs, Regulatory, Quality, Finance, Product Supply, Sales Advisory Board Members. External Customers: Avanos Customers (healthcare/ alternate site facilities), Distributors, Key Clinical Opinion Leaders, GPO's. Your qualifications Required: Bachelor's degree required At least 5 years of product management experience in the health care industry (or other regulated industry), gained through marketing roles or a combination of sales and marketing roles. Ability to travel at least 25% Ability to manage cross-functional teams without direct reporting relationships Ability to collaborate successfully and influence decisions Exceptional written, verbal and communication skills Experience in forecasting and demand planning Development of strategic business plans Development of key tactics and execution plans that drive strategic goals Ability to assess the market and competitive landscape Successful product launch experience Gaining and understanding the internal/external customer perspective Management of an advertising and promotion budget Knowledge and experience with branding and brand management Ability to multi-task and work under pressure in a fast-paced environment Strong computer skills including: Microsoft Word , Excel , Outlook, PowerPoint Preferred: MBA with either a Marketing or Business-related concentration Product management experience within medical devices In-depth understanding of the medical device legal and regulatory pathways Complex project management experience Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here Join us at Avanos Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world. Make your career count Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. Avanos also offers the following: benefits on day 1 free onsite gym onsite cafeteria HQ region voted 'best place to live' by USA Today uncapped sales commissions
Marriott Vacations Worldwide
Washington, Washington DC
Relocations Assistance Provided Plan 3 DC Based. Responsible for DC Mayflower and Manor, Williamsburg VA Sales Operations. Up to 25% travel to VA required Salary MRP $200,000 - $220,000 JOB SUMMARY Establishes and executes site-level sales strategy. Responsible for on-site coordination of sales and sales administration. Provides direction to the sales management team and supports the team with resources and conflict resolution. Coordinates sales efforts with Sr. Director of Marketing to ensure coordination of marketing and sales efforts. Participates in the performance management, coaching, recruiting, and selection of the sales workforce. Oversee the customer sales experience and proactively responds to customer concerns. CANDIDATE PROFILE Education and Experience College degree preferred Minimum 2 years experience in Sales Leadership Experience Minimum 5 years experience in sales with vacation ownership Ability to receive DC RE License required. Required Qualifications Proficiency in reading and writing English (additional language required for certain positions) Successful Candidates Will Be Willing To: Work in close contact with the general public in sales and situations that require strong communication and customer service skills Openness to adapt to different cultural contexts based on location Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Developing and Executing Strategy Contributes to the development of long-term function and strategy of the project. Develops a culture of excellence in all facets of project operation. Develops and ensures sales management implements philosophy of tour efficiency, and is profit driven (rather than strictly volume driven), while building strong team values. General Business Management Implements and manages daily administrative procedures in compliance with company policy and practical business process. Forecasts and budgets annual sales targets. Addresses personnel issues in compliance with company policy. Ensures proper communications are maintained with all staff personnel or others associated with project operations. Standard review process participation. Ensures Sales department works with Marketing department to achieve project goals. Managing the Guest Experience Manages the sales floor to ensure guest tour flow experience is efficient and conducive to sales presentation discussions and purchase deliberations. Resolves any unresolved guest issues that have been escalated. Monitors guest experience survey data and follow up with department leaders as appropriate. Ensures Sales Gallery meets or exceeds all property standards. Maintaining, Analyzing, & Communicating Key Reports Uses reports on individual and team production performance (e.g., Confirmations-Experiences per guest, volume-per-guest VPG , close rate, employee satisfaction, Regional Customer Experience Report, Site Daily Flash) to evaluate overall project and team effectiveness. Uses market analyses (e.g., cost per tour, development plans, and marketing cost by channel and effort) to evaluate the effectiveness of various incentives and programs in order to determine which incentives and programs should be retained. Monitors Budget versus Actual Results (BUVARS) for sales department to evaluate department effectiveness. Managing External Relationships Negotiates contracts and work with vendors. Works directly with local Marriott Hotel General Managers and Area Vice President. Managing & Developing the Sales Workforce Develops future sales managers while implementing company directed self-development programs. Coaches, manages and leads direct reports Measures the performance of the sales departments against goals and holds them accountable. Rewards and recognizes manager performance (e.g., way-to-go letters, personal bests). Motivates managers to increase production and performance Observes and identifies direct report areas of strength and development opportunities (e.g., through ride-alongs, shadowing, monitoring). Oversees the development and/or update of sales training manuals and sales process enhancements (e.g., Eagle Flight Plans, Resource Guides). Conducts formal performance reviews and uses this information to create individual development plans, career paths, and promotion development plans. Manages associate performance, developing performance plans for associates below expectation (progressive discipline). Identifies and responds to the needs/questions/issues (both work and non-work related) brought forth by team associates. Mediates conflict in and between teams (e.g., within marketing or sales teams, between marketing and sales teams). Provides guidelines for empowering associates to make decisions regarding guest experience and service issues. Reviews various training programs prior to implementation. Reviews and approves policies and procedures pertaining to work flow, lead distribution, reward, recognition, and discipline. Creates an awareness and understanding of policies and procedures for conducting business (e.g., Flight Plans, Local Standard Operating Procedures). Participates in recruiting (e.g., make internal announcements to managers in order to generate referrals, monitor online and print ads, intervene in personnel selection matters if needed). Ensures hiring managers follow personnel selection protocols. Develops compensation plans for sales teams that maximize production. Contributing to the Management of the Enterprise Understands and abides by state and federal regulations around sales activity. If in a non-U.S. location, understands and abides by applicable local regulations around sales activity. Updates plans and actions to prepare for management meetings. Performs other duties as assigned. COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Professional Demeanor - Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values. Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. Communication - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods. Strong public presentation skills. Adaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace. Managing Execution Planning and Organizing -Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed. Driving for Results - Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals; proactively taking action and going beyond what is required Building and Contributing to Teams - Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members. Building Relationships Coworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions. Fostering Inclusion - Supporting associates with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all associates are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability Talent Management - Providing guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Organizational Capability - Evaluating and adapting the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit. Learning and Applying Personal Expertise Applied Learning - Seeking and making the most of learning opportunities to improve performance of self and/or others. Business Acumen - Understanding and utilizing business information (e.g., data related to Associate Engagement, Guest Satisfaction, and Property Financial Performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges Basic Competencies - Fundamental competencies required for accomplishing basic work activities. Job Specific Computer Skills - Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology). Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Writing - Communicating effectively in writing as appropriate for the needs of the audience.Functional Job Family Competencies Sales Coaching - Providing timely coaching, guidance, and feedback to help others excel on the job and meet key accountabilities. Sales and Marketing - Knowledge of sales and marketing concepts including principles and methods for showing, promoting and selling products or services as well as marketing strategies and tactics. Sales and Marketing and Operations - Ability to understand the business needs and basic concepts of Sales and Marketing and Resort Operations in order to build a positive and collaborative working relationship. Our Company offers healthcare benefits to eligible associates. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
09/06/2025
Full time
Relocations Assistance Provided Plan 3 DC Based. Responsible for DC Mayflower and Manor, Williamsburg VA Sales Operations. Up to 25% travel to VA required Salary MRP $200,000 - $220,000 JOB SUMMARY Establishes and executes site-level sales strategy. Responsible for on-site coordination of sales and sales administration. Provides direction to the sales management team and supports the team with resources and conflict resolution. Coordinates sales efforts with Sr. Director of Marketing to ensure coordination of marketing and sales efforts. Participates in the performance management, coaching, recruiting, and selection of the sales workforce. Oversee the customer sales experience and proactively responds to customer concerns. CANDIDATE PROFILE Education and Experience College degree preferred Minimum 2 years experience in Sales Leadership Experience Minimum 5 years experience in sales with vacation ownership Ability to receive DC RE License required. Required Qualifications Proficiency in reading and writing English (additional language required for certain positions) Successful Candidates Will Be Willing To: Work in close contact with the general public in sales and situations that require strong communication and customer service skills Openness to adapt to different cultural contexts based on location Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Developing and Executing Strategy Contributes to the development of long-term function and strategy of the project. Develops a culture of excellence in all facets of project operation. Develops and ensures sales management implements philosophy of tour efficiency, and is profit driven (rather than strictly volume driven), while building strong team values. General Business Management Implements and manages daily administrative procedures in compliance with company policy and practical business process. Forecasts and budgets annual sales targets. Addresses personnel issues in compliance with company policy. Ensures proper communications are maintained with all staff personnel or others associated with project operations. Standard review process participation. Ensures Sales department works with Marketing department to achieve project goals. Managing the Guest Experience Manages the sales floor to ensure guest tour flow experience is efficient and conducive to sales presentation discussions and purchase deliberations. Resolves any unresolved guest issues that have been escalated. Monitors guest experience survey data and follow up with department leaders as appropriate. Ensures Sales Gallery meets or exceeds all property standards. Maintaining, Analyzing, & Communicating Key Reports Uses reports on individual and team production performance (e.g., Confirmations-Experiences per guest, volume-per-guest VPG , close rate, employee satisfaction, Regional Customer Experience Report, Site Daily Flash) to evaluate overall project and team effectiveness. Uses market analyses (e.g., cost per tour, development plans, and marketing cost by channel and effort) to evaluate the effectiveness of various incentives and programs in order to determine which incentives and programs should be retained. Monitors Budget versus Actual Results (BUVARS) for sales department to evaluate department effectiveness. Managing External Relationships Negotiates contracts and work with vendors. Works directly with local Marriott Hotel General Managers and Area Vice President. Managing & Developing the Sales Workforce Develops future sales managers while implementing company directed self-development programs. Coaches, manages and leads direct reports Measures the performance of the sales departments against goals and holds them accountable. Rewards and recognizes manager performance (e.g., way-to-go letters, personal bests). Motivates managers to increase production and performance Observes and identifies direct report areas of strength and development opportunities (e.g., through ride-alongs, shadowing, monitoring). Oversees the development and/or update of sales training manuals and sales process enhancements (e.g., Eagle Flight Plans, Resource Guides). Conducts formal performance reviews and uses this information to create individual development plans, career paths, and promotion development plans. Manages associate performance, developing performance plans for associates below expectation (progressive discipline). Identifies and responds to the needs/questions/issues (both work and non-work related) brought forth by team associates. Mediates conflict in and between teams (e.g., within marketing or sales teams, between marketing and sales teams). Provides guidelines for empowering associates to make decisions regarding guest experience and service issues. Reviews various training programs prior to implementation. Reviews and approves policies and procedures pertaining to work flow, lead distribution, reward, recognition, and discipline. Creates an awareness and understanding of policies and procedures for conducting business (e.g., Flight Plans, Local Standard Operating Procedures). Participates in recruiting (e.g., make internal announcements to managers in order to generate referrals, monitor online and print ads, intervene in personnel selection matters if needed). Ensures hiring managers follow personnel selection protocols. Develops compensation plans for sales teams that maximize production. Contributing to the Management of the Enterprise Understands and abides by state and federal regulations around sales activity. If in a non-U.S. location, understands and abides by applicable local regulations around sales activity. Updates plans and actions to prepare for management meetings. Performs other duties as assigned. COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Professional Demeanor - Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values. Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. Communication - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods. Strong public presentation skills. Adaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace. Managing Execution Planning and Organizing -Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed. Driving for Results - Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals; proactively taking action and going beyond what is required Building and Contributing to Teams - Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members. Building Relationships Coworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions. Fostering Inclusion - Supporting associates with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all associates are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability Talent Management - Providing guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Organizational Capability - Evaluating and adapting the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit. Learning and Applying Personal Expertise Applied Learning - Seeking and making the most of learning opportunities to improve performance of self and/or others. Business Acumen - Understanding and utilizing business information (e.g., data related to Associate Engagement, Guest Satisfaction, and Property Financial Performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges Basic Competencies - Fundamental competencies required for accomplishing basic work activities. Job Specific Computer Skills - Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology). Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Writing - Communicating effectively in writing as appropriate for the needs of the audience.Functional Job Family Competencies Sales Coaching - Providing timely coaching, guidance, and feedback to help others excel on the job and meet key accountabilities. Sales and Marketing - Knowledge of sales and marketing concepts including principles and methods for showing, promoting and selling products or services as well as marketing strategies and tactics. Sales and Marketing and Operations - Ability to understand the business needs and basic concepts of Sales and Marketing and Resort Operations in order to build a positive and collaborative working relationship. Our Company offers healthcare benefits to eligible associates. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Associate Director of Special ProjectsAdvancement - Office Of SR VP Location: New Orleans, LA Summary The Associate Director of Special Projects is a full-time professional position reporting to the Senior Director and Chief of Staff, Office of the Senior Vice President for Advancement and is responsible for the oversight and coordination of all the advisory and engagement councils that are affiliated with the Office of Advancement ensuring best practices are followed uniformly. In coordination with the assigned liaisons to each advisory council, as well as the Senior Vice President for Advancement, the Associate Director will oversee a leadership pipeline designed to ensure talent is identified, cultivated, and dispersed across all advisory councils; will track council giving, regular communication, program and agenda creation; will oversee and ensure flawless execution of all quarterly council meetings and related events, including but not limited to presentation templates, flow charts, timelines, invitations, RSVPs, venue choices, room layout, and optimal technical details; will oversee and ensure the completion of any necessary follow-up post-meeting/event. This position will coordinate with the Advancement Events and Advancement Communications & Marketing teams as needed to ensure standard protocols are followed and to guarantee best use of university spaces and resources. Required Qualifications • Bachelor's Degree and 5 years' experience providing advanced level direction of administrative, fundraising, and event planning support. Transferable experience such as marketing, public relations, project management, sales, admissions, alumni relations, or experience working with high-level executives, politicians, or high net-worth individuals may be considered.OR• High School Diploma or equivalent and 7 years' direct experience. Any appropriate combination of relevant education, experience, and/or certifications may be considered. Preferred Qualifications • Commitment to the values of an institution of higher education.• Educational and professional experience that demonstrates a commitment to the values of higher education and/or nonprofit organizations.• Director or managerial experience, preferably in a fundraising setting, or direct frontline fundraising experience. • Graphic design skills helpful.• Event planning experience.• Professional and positive attitude.
09/06/2025
Full time
Associate Director of Special ProjectsAdvancement - Office Of SR VP Location: New Orleans, LA Summary The Associate Director of Special Projects is a full-time professional position reporting to the Senior Director and Chief of Staff, Office of the Senior Vice President for Advancement and is responsible for the oversight and coordination of all the advisory and engagement councils that are affiliated with the Office of Advancement ensuring best practices are followed uniformly. In coordination with the assigned liaisons to each advisory council, as well as the Senior Vice President for Advancement, the Associate Director will oversee a leadership pipeline designed to ensure talent is identified, cultivated, and dispersed across all advisory councils; will track council giving, regular communication, program and agenda creation; will oversee and ensure flawless execution of all quarterly council meetings and related events, including but not limited to presentation templates, flow charts, timelines, invitations, RSVPs, venue choices, room layout, and optimal technical details; will oversee and ensure the completion of any necessary follow-up post-meeting/event. This position will coordinate with the Advancement Events and Advancement Communications & Marketing teams as needed to ensure standard protocols are followed and to guarantee best use of university spaces and resources. Required Qualifications • Bachelor's Degree and 5 years' experience providing advanced level direction of administrative, fundraising, and event planning support. Transferable experience such as marketing, public relations, project management, sales, admissions, alumni relations, or experience working with high-level executives, politicians, or high net-worth individuals may be considered.OR• High School Diploma or equivalent and 7 years' direct experience. Any appropriate combination of relevant education, experience, and/or certifications may be considered. Preferred Qualifications • Commitment to the values of an institution of higher education.• Educational and professional experience that demonstrates a commitment to the values of higher education and/or nonprofit organizations.• Director or managerial experience, preferably in a fundraising setting, or direct frontline fundraising experience. • Graphic design skills helpful.• Event planning experience.• Professional and positive attitude.
University Enterprises, Inc.
Sacramento, California
ANNOUNCEMENT OF POSITION VACANCY Event Technology and Setup Coordinator (Swing Shift) University Union and The WELL REQUISITION University Enterprises, Inc. (UEI) at Sacramento State is seeking a Event Technology and Setup Coordinator (Swing Shift) for University Union and The WELL. The Union Well, Inc. is an auxiliary of Sacramento State and is a California 501(c)3 not-for-profit corporation. The corporation consists of the facility operations and programs of two buildings: The WELL (Recreation & Wellness Center) and The University Union. The WELL, totaling approximately 150,000 square feet, houses three fitness studios, a cardio suite, two fitness floors, a multi-activity court, four basketball courts, a rock climbing wall, four racquetball courts, an indoor running track, locker rooms, and a conference center. The WELL is also home to Student Health and Counseling Services. The University Union facility, totaling approximately 220,000 square feet, currently houses food service operations, retail operations, multiple meeting and conference spaces, Associated Students, Inc., Student Organizations and Leadership offices, Women's Resource Center, PRIDE Center, KSSU Student Radio, Public Information Desk, Games Room, Union Gallery, Terminal Lounge (music/video digital media), Student Computer Lounge, Meditation Room, computer and printer workstations throughout the building, a University Police Service Center, and various open lounge spaces. The facilities provide services to over 31,000 students, as well as faculty and staff on campus. Visit The WELL and Union WELL Inc. websites to learn more. View more information about the Union WELL, Inc. here: RATE OF PAY: $4,261 - $6,392 per month SCHEDULE: Wednesday through Sunday 4:00 pm - 1:00 am BENEFITS: UEI offers an excellent benefits package that includes: Participation in CalPERS Retirement Program Paid Vacation Time - starting at 6.66 hours accrued/month Paid Sick Time - 8 hours accrued/month Paid Holidays - 14 paid holidays per year including paid time off the week between Christmas Day and New Year's Day as the CSUS campus is closed Excellent medical benefits - 100% employer-paid medical & dental for employee-only coverage and low cost for family coverage Educational Assistance Program for employees and/or dependents Childcare subsidy Free membership to The WELL, Sacramento State's on-campus fitness center View a comprehensive list of all of the benefits at content/uploads/UEI_Benefits-At-A-Glance-Brochure_Union_Well.pdf FILING DEADLINE: This position closes to new applicants on September 21, 2025. Your application will be reviewed after this date. APPLY ONLINE: To be considered, all applicants must apply through the UEI website at Applicants who apply outside of this link will not be considered. CONDITIONS OF EMPLOYMENT: This is a full-time, non-exempt (eligible for overtime pay), benefited position that is covered under the California Public Employees' Retirement System. Continued employment in this position is dependent upon the mutual consent of University Enterprises and the employee, and either University Enterprises or the employee can, at any time, terminate the employment relationship at will, with or without cause. The selected candidate must furnish proof of eligibility to work in the United States. University Enterprises, Inc. is not a sponsoring agency (i.e. H-1B Visa). MINIMUM QUALIFICATIONS Bachelor's degree in Hospitality & Tourism Management, Information Technology, Business, or Communications or related field, or equivalent combination of education and/or work experience. Demonstrated knowledge and experience with accepted standards for setup and operation of function spaces, including room setup styles, ADA requirements, fire and life safety requirements, and day-of-event operations. 3. Demonstrated knowledge or experience with audio-visual equipment such as portable and built-in sound systems, video/data projectors, flat panel monitors, connections for laptops and portable handheld devices, video signal switching systems, lighting control systems, wireless and wired microphones. Demonstrated familiarity with online meeting software such as Zoom, GoToMeeting, Teams etc. 5. Demonstrated knowledge or experience with hybrid meeting equipment including, but not limited to, external cameras, external microphones, USB repeaters, cable runs, as well as how to troubleshoot these components if something is not working correctly for the customer. Ability to implement meeting set-up from the ground up for each individual hybrid meeting with the customers preferences in mind. Demonstrated skill in working in a fast-paced environment, prioritizing work assignments, coordinating many tasks, and completing assignments with strict attention to detail. Ability to work independently, prioritize work assignments, coordinating many tasks, and completing assignments with strict attention to detail. Ability to provide concise, clear, and accurate verbal and written communication to a diverse public and staff. 9. Demonstrated ability to supervise student staff while working alongside them to accomplish tasks in the most efficient manner possible. Ability to work a varied schedule, including evenings and weekends. Knowledge of safe working practices, including equipment safety guidelines and proper lifting techniques. 12. Knowledge of personnel management, budgeting, and facilities management. Excellent verbal and written communication skills. Ability to compile, prepare, write, and review reports. Ability to establish and maintain effective working relationships with a variety of staff, as well as members of the campus and general community. Must be legally eligible to drive in California, complete and pass an online training course, maintain a good driving record, and be acceptable for vehicle insurance coverage under the University Enterprises insurance plan. Must continue to meet the established driving standards. Must be fingerprinted and pass a background check. Must continue to meet the established standards. PREFERRED QUALIFICATIONS Experience working in a university or college student union or another large event venue. PHYSICAL REQUIREMENTS With or without a reasonable accommodation: Sit, stand, and walk for extended periods; manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; verbal and written communication; frequent and repeated lifting and moving of furniture and equipment; ability to lift and move objects weighing up to 50 lbs.; stoop, kneel, crawl, crouch and climb; use power equipment and hand tools. Frequent use of equipment including telephones, computers, copiers, scanners, and printers. WORKING CONDITIONS Work is performed in a public building, both during operating hours and after hours. Work is performed indoor and outdoor and in equipment room environments; exposure to dust, oils, toxic substances, and electrical and mechanical equipment; may work on ladders, scaffolding, or mechanized lifts; may work in conditions of wide temperature variance; may work with exposure to moisture; may work in confined spaces; regular contact with Union WELL Inc. staff, campus community, and public. DUTIES AND RESPONSIBILITIES The position of Event Technology and Setup Coordinator provides leadership, planning, and coordination for all physical elements of events. These include audio-visual equipment, furniture, staging, setup of room configurations and overall room appearance. Develops plans and manages meeting and event production. Coordinates all event services in the evenings, including providing setup, operation and troubleshooting of an extensive array of audio-visual equipment. Secures and tests all equipment to ensure proper functionality. Supervises the physical setup of events and participates in the setup of the rooms. Assists with other building operations functions as needed. The position reports directly to and receives general supervision from the University Union Event Services Manager, Operations. The position also works closely with the Union Event Services office staff, the University Union contracted custodial services staff, student assistants, student Building Supervisors, and catering staff. The position supervises the work of Event Services event setup student assistants, student sound and light technicians, and the student Event Supervisors. The specific duties and responsibilities are as follows: Develops and supervises the physical room setup for meeting, conference, and event rooms in the University Union and The WELL. Provides supervision for student event setup staff placing all furnishings and equipment in the rooms. Works alongside student staff as needed, and ensures that all room setups are timely, accurate, complete, functional, neat, clean, and ready for customer use prior to each event. Assists with interviewing, hiring, training, scheduling, and evaluating student assistants. Provides specific feedback to the Event Services Manager, Operations on students' productivity and/or disciplinary problems. 3. Assigns and divides work among student assistants so that work is completed in an efficient and timely manner. Resolves questions and anticipates potential problems that may arise during the setup process, in a manner that assures the highest degree of customer satisfaction while adhering to established policies and procedures. Meets regularly with Event Services Reservations and Operations staff to coordinate customer needs and plan for future event setups. Provides regular communication with and feedback to the University Union Event Services Manager, Operations and Assistant Director, Event Services. Sets up . click apply for full job details
09/06/2025
Full time
ANNOUNCEMENT OF POSITION VACANCY Event Technology and Setup Coordinator (Swing Shift) University Union and The WELL REQUISITION University Enterprises, Inc. (UEI) at Sacramento State is seeking a Event Technology and Setup Coordinator (Swing Shift) for University Union and The WELL. The Union Well, Inc. is an auxiliary of Sacramento State and is a California 501(c)3 not-for-profit corporation. The corporation consists of the facility operations and programs of two buildings: The WELL (Recreation & Wellness Center) and The University Union. The WELL, totaling approximately 150,000 square feet, houses three fitness studios, a cardio suite, two fitness floors, a multi-activity court, four basketball courts, a rock climbing wall, four racquetball courts, an indoor running track, locker rooms, and a conference center. The WELL is also home to Student Health and Counseling Services. The University Union facility, totaling approximately 220,000 square feet, currently houses food service operations, retail operations, multiple meeting and conference spaces, Associated Students, Inc., Student Organizations and Leadership offices, Women's Resource Center, PRIDE Center, KSSU Student Radio, Public Information Desk, Games Room, Union Gallery, Terminal Lounge (music/video digital media), Student Computer Lounge, Meditation Room, computer and printer workstations throughout the building, a University Police Service Center, and various open lounge spaces. The facilities provide services to over 31,000 students, as well as faculty and staff on campus. Visit The WELL and Union WELL Inc. websites to learn more. View more information about the Union WELL, Inc. here: RATE OF PAY: $4,261 - $6,392 per month SCHEDULE: Wednesday through Sunday 4:00 pm - 1:00 am BENEFITS: UEI offers an excellent benefits package that includes: Participation in CalPERS Retirement Program Paid Vacation Time - starting at 6.66 hours accrued/month Paid Sick Time - 8 hours accrued/month Paid Holidays - 14 paid holidays per year including paid time off the week between Christmas Day and New Year's Day as the CSUS campus is closed Excellent medical benefits - 100% employer-paid medical & dental for employee-only coverage and low cost for family coverage Educational Assistance Program for employees and/or dependents Childcare subsidy Free membership to The WELL, Sacramento State's on-campus fitness center View a comprehensive list of all of the benefits at content/uploads/UEI_Benefits-At-A-Glance-Brochure_Union_Well.pdf FILING DEADLINE: This position closes to new applicants on September 21, 2025. Your application will be reviewed after this date. APPLY ONLINE: To be considered, all applicants must apply through the UEI website at Applicants who apply outside of this link will not be considered. CONDITIONS OF EMPLOYMENT: This is a full-time, non-exempt (eligible for overtime pay), benefited position that is covered under the California Public Employees' Retirement System. Continued employment in this position is dependent upon the mutual consent of University Enterprises and the employee, and either University Enterprises or the employee can, at any time, terminate the employment relationship at will, with or without cause. The selected candidate must furnish proof of eligibility to work in the United States. University Enterprises, Inc. is not a sponsoring agency (i.e. H-1B Visa). MINIMUM QUALIFICATIONS Bachelor's degree in Hospitality & Tourism Management, Information Technology, Business, or Communications or related field, or equivalent combination of education and/or work experience. Demonstrated knowledge and experience with accepted standards for setup and operation of function spaces, including room setup styles, ADA requirements, fire and life safety requirements, and day-of-event operations. 3. Demonstrated knowledge or experience with audio-visual equipment such as portable and built-in sound systems, video/data projectors, flat panel monitors, connections for laptops and portable handheld devices, video signal switching systems, lighting control systems, wireless and wired microphones. Demonstrated familiarity with online meeting software such as Zoom, GoToMeeting, Teams etc. 5. Demonstrated knowledge or experience with hybrid meeting equipment including, but not limited to, external cameras, external microphones, USB repeaters, cable runs, as well as how to troubleshoot these components if something is not working correctly for the customer. Ability to implement meeting set-up from the ground up for each individual hybrid meeting with the customers preferences in mind. Demonstrated skill in working in a fast-paced environment, prioritizing work assignments, coordinating many tasks, and completing assignments with strict attention to detail. Ability to work independently, prioritize work assignments, coordinating many tasks, and completing assignments with strict attention to detail. Ability to provide concise, clear, and accurate verbal and written communication to a diverse public and staff. 9. Demonstrated ability to supervise student staff while working alongside them to accomplish tasks in the most efficient manner possible. Ability to work a varied schedule, including evenings and weekends. Knowledge of safe working practices, including equipment safety guidelines and proper lifting techniques. 12. Knowledge of personnel management, budgeting, and facilities management. Excellent verbal and written communication skills. Ability to compile, prepare, write, and review reports. Ability to establish and maintain effective working relationships with a variety of staff, as well as members of the campus and general community. Must be legally eligible to drive in California, complete and pass an online training course, maintain a good driving record, and be acceptable for vehicle insurance coverage under the University Enterprises insurance plan. Must continue to meet the established driving standards. Must be fingerprinted and pass a background check. Must continue to meet the established standards. PREFERRED QUALIFICATIONS Experience working in a university or college student union or another large event venue. PHYSICAL REQUIREMENTS With or without a reasonable accommodation: Sit, stand, and walk for extended periods; manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; verbal and written communication; frequent and repeated lifting and moving of furniture and equipment; ability to lift and move objects weighing up to 50 lbs.; stoop, kneel, crawl, crouch and climb; use power equipment and hand tools. Frequent use of equipment including telephones, computers, copiers, scanners, and printers. WORKING CONDITIONS Work is performed in a public building, both during operating hours and after hours. Work is performed indoor and outdoor and in equipment room environments; exposure to dust, oils, toxic substances, and electrical and mechanical equipment; may work on ladders, scaffolding, or mechanized lifts; may work in conditions of wide temperature variance; may work with exposure to moisture; may work in confined spaces; regular contact with Union WELL Inc. staff, campus community, and public. DUTIES AND RESPONSIBILITIES The position of Event Technology and Setup Coordinator provides leadership, planning, and coordination for all physical elements of events. These include audio-visual equipment, furniture, staging, setup of room configurations and overall room appearance. Develops plans and manages meeting and event production. Coordinates all event services in the evenings, including providing setup, operation and troubleshooting of an extensive array of audio-visual equipment. Secures and tests all equipment to ensure proper functionality. Supervises the physical setup of events and participates in the setup of the rooms. Assists with other building operations functions as needed. The position reports directly to and receives general supervision from the University Union Event Services Manager, Operations. The position also works closely with the Union Event Services office staff, the University Union contracted custodial services staff, student assistants, student Building Supervisors, and catering staff. The position supervises the work of Event Services event setup student assistants, student sound and light technicians, and the student Event Supervisors. The specific duties and responsibilities are as follows: Develops and supervises the physical room setup for meeting, conference, and event rooms in the University Union and The WELL. Provides supervision for student event setup staff placing all furnishings and equipment in the rooms. Works alongside student staff as needed, and ensures that all room setups are timely, accurate, complete, functional, neat, clean, and ready for customer use prior to each event. Assists with interviewing, hiring, training, scheduling, and evaluating student assistants. Provides specific feedback to the Event Services Manager, Operations on students' productivity and/or disciplinary problems. 3. Assigns and divides work among student assistants so that work is completed in an efficient and timely manner. Resolves questions and anticipates potential problems that may arise during the setup process, in a manner that assures the highest degree of customer satisfaction while adhering to established policies and procedures. Meets regularly with Event Services Reservations and Operations staff to coordinate customer needs and plan for future event setups. Provides regular communication with and feedback to the University Union Event Services Manager, Operations and Assistant Director, Event Services. Sets up . click apply for full job details
US Job Description Firm Information Reed Smith is a dynamic international law firm dedicated to helping clients move their businesses forward. With an inclusive culture and innovative mindset, we deliver smarter, more creative legal services that drive better outcomes for our clients. Our deep industry knowledge, long-standing relationships and collaborative structure make us the go-to partner for complex disputes, transactions and regulatory matters. Our team of 3,000 people (including more than 1,600 lawyers) across more than 30 offices in the United States, Europe, the Middle East and Asia, operate as one global partnership to drive progress for our clients, for ourselves and for our communities. Position Summary The Legal Personnel Manager - U.S. ("Manager") is responsible for assisting with a wide range of Human Resources issues relating to Reed Smith's U.S. attorneys and other timekeepers. The Manager will work closely with the firm's Director of Legal Personnel, Assistant Director of Legal Personnel, Practice Group Leaders, Office Managing Partners, and others to provide HR compliance guidance and advise on best practices throughout the employment life cycle. Job Duties and Responsibilities Serve as HR Business Partner to Assigned Practice Groups. Respond to general HR inquiries from attorneys in the assigned practice groups. Regularly advise the assigned PGLs on general HR compliance guidance, address performance management concerns, implement outplacement recommendations, assist with the administration of leaves of absence, accommodations, ramp up/ramp down, and alternate work arrangements, review exit interview surveys and escalate any employment issues to Director of Legal Personnel - US, and manage other aspects of the employment life cycle governed by the Firm's policies. Review Practice Group metrics and data (including utilization, leaves, ramp up, and so on) for HR issues and make recommendations to the PGL as needed for compliance and best practices. Serve as HR Business Partner to the Legal Operations Department . Provide day-to-day HR guidance and coaching to managers and staff on employee relations, performance management, staffing models, and professional development. Act as primary liaison between department leadership, Staff Recruiting, and the US Compensation Team to manage job requisitions, set starting salaries, and ensure internal equity. Advise on compliance with applicable employment laws and Firm policies, and oversee the administration of onboarding, performance evaluations, and terminations in partnership with local HR. Address employee engagement and retention issues, consult on workplace concerns, and escalate matters to the Director of HR or other stakeholders as appropriate. Review exit interview surveys and collaborate with leadership to align HR strategies with departmental goals. Assit with Performance Management/Evaluation Process: Assist PGLs and partners with documenting performance management issues, identifying outstanding performers, and shepherding the evaluation process as well as associate advancement recommendations. Assist with HR Aspects of Secondments: Prepare correspondence to the secondee memorializing the terms of the secondment, prepare the engagement letter to the client seeking the secondment, and coordinate and advise the secondee's PGL regarding the conclusion of the secondment and their return to firm work. Manage Timekeeper Departures. Oversee all administrative and operational issues surrounding timekeeper departures, including fielding questions, ensuring Practice Group Leaders have the information necessary to manage departures and coordinating with the PGLs on those communications, coordinating exit process among departments (including IT and local operations), and managing requests to transition personal files from the Firm's systems. Investigations. Conduct confidential investigations into HR complaints or otherwise support the investigation process by providing research or data or assisting in the preparation of an investigation report. Special Projects. Provide support to the Assistant Director of Legal Personnel and complete other special projects as assigned by the Director of Legal Personnel - US or others. Job duties and responsibilities included are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's degree in human resources, business administration, or related discipline. Advanced degree and/or professional certifications in related field considered a plus. Experience: Minimum of 7 years of professional, substantive experience in Human Resources (at a law firm or other professional services environment is preferred). Skills: Knowledge, Aptitudes and Skills: Knowledge of human resources best practices. Knowledge of U.S. employment laws. Knowledge of the legal business. Working knowledge of Microsoft Excel and HRIS systems. Strong organizational skills with high level of customer service orientation and attention to detail. Excellent comprehension and communication skills. Ability to exercise sound judgement. Influencing and persuading skills. Personal Attributes: Able to maintain the confidentiality of sensitive information. Able to handle multiple competing priorities. Well-developed interpersonal skills. Able to build effective relationships at all levels. Must be flexible and able to adjust one's style and approach depending upon the needs of an issue and the people involved. Other Supervisory Responsibilities: None. Equipment To Be Used: Personal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, etc. Essential Job Functions: Ability to communicate effectively. Ability to utilize technology, including computers and telecommunication devices. Keen problem-solving and troubleshooting abilities and solutions-oriented thinking. Ability to work long days as required. Ability to travel for meetings and training as required. Ability to sit/stand at a computer for long periods of time. Ability to analyze many variables and choose the most effective course of action. Ability to handle multiple tasks and diverse work problems on a daily basis and complete assignments within set timelines. Ability to exercise sound judgment to recommend and effectuate decisions. Ability to handle and diffuse stressful situations and interact with various personalities at all levels in the firm. Adaptability to changing sitations. Working Conditions: You will be required to work in the office a minimum of 2 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay Ranges: This represents the presently-anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh, Miami, Houston, Dallas: $124,000 - $137,000 Chicago, Philadelphia: $133,000 - $147,000 Washington, DC: $142,000- $157,000 New York: $147,000 - $162,000 Employee Benefits Overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) College Savings Plan Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
09/06/2025
Full time
US Job Description Firm Information Reed Smith is a dynamic international law firm dedicated to helping clients move their businesses forward. With an inclusive culture and innovative mindset, we deliver smarter, more creative legal services that drive better outcomes for our clients. Our deep industry knowledge, long-standing relationships and collaborative structure make us the go-to partner for complex disputes, transactions and regulatory matters. Our team of 3,000 people (including more than 1,600 lawyers) across more than 30 offices in the United States, Europe, the Middle East and Asia, operate as one global partnership to drive progress for our clients, for ourselves and for our communities. Position Summary The Legal Personnel Manager - U.S. ("Manager") is responsible for assisting with a wide range of Human Resources issues relating to Reed Smith's U.S. attorneys and other timekeepers. The Manager will work closely with the firm's Director of Legal Personnel, Assistant Director of Legal Personnel, Practice Group Leaders, Office Managing Partners, and others to provide HR compliance guidance and advise on best practices throughout the employment life cycle. Job Duties and Responsibilities Serve as HR Business Partner to Assigned Practice Groups. Respond to general HR inquiries from attorneys in the assigned practice groups. Regularly advise the assigned PGLs on general HR compliance guidance, address performance management concerns, implement outplacement recommendations, assist with the administration of leaves of absence, accommodations, ramp up/ramp down, and alternate work arrangements, review exit interview surveys and escalate any employment issues to Director of Legal Personnel - US, and manage other aspects of the employment life cycle governed by the Firm's policies. Review Practice Group metrics and data (including utilization, leaves, ramp up, and so on) for HR issues and make recommendations to the PGL as needed for compliance and best practices. Serve as HR Business Partner to the Legal Operations Department . Provide day-to-day HR guidance and coaching to managers and staff on employee relations, performance management, staffing models, and professional development. Act as primary liaison between department leadership, Staff Recruiting, and the US Compensation Team to manage job requisitions, set starting salaries, and ensure internal equity. Advise on compliance with applicable employment laws and Firm policies, and oversee the administration of onboarding, performance evaluations, and terminations in partnership with local HR. Address employee engagement and retention issues, consult on workplace concerns, and escalate matters to the Director of HR or other stakeholders as appropriate. Review exit interview surveys and collaborate with leadership to align HR strategies with departmental goals. Assit with Performance Management/Evaluation Process: Assist PGLs and partners with documenting performance management issues, identifying outstanding performers, and shepherding the evaluation process as well as associate advancement recommendations. Assist with HR Aspects of Secondments: Prepare correspondence to the secondee memorializing the terms of the secondment, prepare the engagement letter to the client seeking the secondment, and coordinate and advise the secondee's PGL regarding the conclusion of the secondment and their return to firm work. Manage Timekeeper Departures. Oversee all administrative and operational issues surrounding timekeeper departures, including fielding questions, ensuring Practice Group Leaders have the information necessary to manage departures and coordinating with the PGLs on those communications, coordinating exit process among departments (including IT and local operations), and managing requests to transition personal files from the Firm's systems. Investigations. Conduct confidential investigations into HR complaints or otherwise support the investigation process by providing research or data or assisting in the preparation of an investigation report. Special Projects. Provide support to the Assistant Director of Legal Personnel and complete other special projects as assigned by the Director of Legal Personnel - US or others. Job duties and responsibilities included are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's degree in human resources, business administration, or related discipline. Advanced degree and/or professional certifications in related field considered a plus. Experience: Minimum of 7 years of professional, substantive experience in Human Resources (at a law firm or other professional services environment is preferred). Skills: Knowledge, Aptitudes and Skills: Knowledge of human resources best practices. Knowledge of U.S. employment laws. Knowledge of the legal business. Working knowledge of Microsoft Excel and HRIS systems. Strong organizational skills with high level of customer service orientation and attention to detail. Excellent comprehension and communication skills. Ability to exercise sound judgement. Influencing and persuading skills. Personal Attributes: Able to maintain the confidentiality of sensitive information. Able to handle multiple competing priorities. Well-developed interpersonal skills. Able to build effective relationships at all levels. Must be flexible and able to adjust one's style and approach depending upon the needs of an issue and the people involved. Other Supervisory Responsibilities: None. Equipment To Be Used: Personal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, etc. Essential Job Functions: Ability to communicate effectively. Ability to utilize technology, including computers and telecommunication devices. Keen problem-solving and troubleshooting abilities and solutions-oriented thinking. Ability to work long days as required. Ability to travel for meetings and training as required. Ability to sit/stand at a computer for long periods of time. Ability to analyze many variables and choose the most effective course of action. Ability to handle multiple tasks and diverse work problems on a daily basis and complete assignments within set timelines. Ability to exercise sound judgment to recommend and effectuate decisions. Ability to handle and diffuse stressful situations and interact with various personalities at all levels in the firm. Adaptability to changing sitations. Working Conditions: You will be required to work in the office a minimum of 2 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay Ranges: This represents the presently-anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh, Miami, Houston, Dallas: $124,000 - $137,000 Chicago, Philadelphia: $133,000 - $147,000 Washington, DC: $142,000- $157,000 New York: $147,000 - $162,000 Employee Benefits Overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) College Savings Plan Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
Lutheran Social Services of WI & UP MI
Hokah, Minnesota
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
09/06/2025
Full time
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
Lutheran Social Services of WI & UP MI
Hokah, Minnesota
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
09/06/2025
Full time
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
Lutheran Social Services of WI & UP MI
Brownsville, Minnesota
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
09/06/2025
Full time
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
Description Summary: The Information Technology Engineer II (Enterprise Storage Engineer II) is a strategic position providing the highest level of technical skill and expertise in Storage Engineering as well as a tactical position involved with the execution of Storage Networking operations. The Information Technology Engineer II is responsible for full life cycle management of the storage environment including requirements gathering, design, implementation and support. This position has extensive technical knowledge and experience in operational maintenance, availability, capacity planning, and monitoring of critical Storage Area Networking (SAN), Network Attached Storage (NAS) and other storage related environments. The Information Technology Engineer II will design and build solutions based on business requirements, enterprise architecture, and knowledge of appropriate systems and system software. Provide knowledge and leadership in emerging storage technologies such as IT business continuity, replication, encryption, de-duplication, storage virtualization, thin provisioning, virtual tape, storage resource management (SRM), and database cloning. Day to day activities include storage provisioning, performance tuning, problem solving, capacity planning, adding volumes, scripting for automating of tasks, assigning ports, error tracking, data movement, software configurations, product evaluation, and addressing compatibility issues. The position also works as part of a cross-functional team that deals with the full spectrum of technology and will fulfill the role of third level support for storage technologies, providing training and direction to other technical staff that perform the bulk of the first and second level support tasks. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Strategy & Planning - Plans and coordinates the future state of the storage network for CHRISTUS information management. Works with Solution Architects to define system standards. Designs storage solutions that meet the information system vision and strategy of the organization; plans, prioritizes, and manages projects, service requests, and routine assignments. System Engineering - Analyzes Storage Network configurations for critical corporate resources; evaluates changes and additions for proposed system acquisitions and provides critical input to the decision-making process relative to integration, operations, cost, resource requirements, and maintenance; develops plans and recommendations to improve the performance and efficiency of the storage network; addresses all aspects including hardware, software, outside services, etc.; prevents unplanned disruptions, especially of critical systems. System Integration - Integrates storage network components, subsystems, and facilities into the existing technical environment; assesses storage systems interoperability, replication, operational recoverability and impact on other systems; installs, configures, and verifies the operation of storage network components; maintains or improves integration and operation of systems relative to the overall environment; leads or participates as team member in cross-system projects. System Management - Designs, implements, and oversees a proactive process to collect and report data and statistics on the storage environment; ensures the systems operate efficiently and meet the needs of the organization; ensures they are kept at most current stable version/release using vendor-supplied updates and patches; performs research and testing to verify impact of installing all updates; coordinates vendor support and ensures relationship is never jeopardized; monitors performance of all assigned systems, responds to reports of slow or erratic performance; control of all aspects of the storage network; provides training to IM associates and clients as needed Training & Certification - Maintains in-depth knowledge and current certification in storage technologies including but not limited to the Storage Network Industry Association Storage Networking Certification Program (SNCP) and vendor certifications for HP, EMC, McData and Cisco storage area networking products. Performs other duties as assigned. Requirements: Education/Skills Bachelor's degree in Computer Science, Engineering, Math or related field or equivalent experience (5 years) required. Extensive technical knowledge of Storage Area Networks and Storage Engineering to include: Interoperability, fiber infrastructure, replication, operational recoverability, storage masking, fiber channel transitions, fabric switches and remote sources. Extensive technical knowledge of File, Block and Object based storage systems. Knowledgeable in HA and BCP concepts (RAID, SPOFs, etc). Experience with VMware virtualization technologies. Experience with EMC Replication Manager or HP Continuous Access is required. In depth knowledge of electronic hardware to the component level as it relates to Data Center operations in general and Fiber Channel specifically. In depth knowledge of Network-attached Storage platforms. In depth knowledge of Storage Area Network from specific detail about components and software to then extend and include an overall view the requirements for storage across the corporate enterprise. Hardware/Software experience with one or more of the following models is required: EMC Time Finder, SRDF or equivalent software. Must have worked with Storage Administrator software and have administered a SAN and be able to tune and configure SAN storage systems as required to meet the demands of dynamically changing database and site storage requirements. Working knowledge of EMC Symmetric product lines such as PowerMax. Brocade, CISCO, Aruba director level fabric switches In-depth knowledge of EMC, HP or Pure storage product lines. Knowledge of local and wide area networking on multiple platforms: Windows, Unix, Linux and VMware; network protocols and routing; network, server, and host operating systems; IP networking, Active Director/LDAP, Provisioning windows Share and NTFS permissions, Linux/Unix file permissions, internet and intranet technologies; email, office automation and collaboration technologies; voice and/or data communications; voice and/or data networking; Windows desktop OS; server hardware, software, and administration. Basic Understanding of Cloud Compute Technologies Experience A total of five (5) years of experience in large corporate systems environment with a wide variety of Information Management systems, networks and technologies required. Minimum of five (5) years of experience engineering solutions and instrumentation for EMC and/or HP Storage Area Networks (SAN) for mission critical, enterprise applications and databases. Minimum of three (3) years of experience in data lifecycle management systems (Storage Essentials, or comparable) in enterprise scale environment with multiple storage tier levels. Minimum of three (3) years of experience engineering solutions related to storage operational and disaster recovery data replication and/or storage virtualization technologies. Prior experience in a health care systems environment is a plus. Licenses, Registrations, or Certifications One or more of the following storage networking certifications required: EMC Certified Professional/Engineer HP Certified SAN Engineer/Architect SNIA Storage Networking Certification as an SCP, SCSE, SCA, or SCSN-E At least one of the following certifications recommended: OS Engineer (Microsoft, UNIX or Linux) Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
09/06/2025
Full time
Description Summary: The Information Technology Engineer II (Enterprise Storage Engineer II) is a strategic position providing the highest level of technical skill and expertise in Storage Engineering as well as a tactical position involved with the execution of Storage Networking operations. The Information Technology Engineer II is responsible for full life cycle management of the storage environment including requirements gathering, design, implementation and support. This position has extensive technical knowledge and experience in operational maintenance, availability, capacity planning, and monitoring of critical Storage Area Networking (SAN), Network Attached Storage (NAS) and other storage related environments. The Information Technology Engineer II will design and build solutions based on business requirements, enterprise architecture, and knowledge of appropriate systems and system software. Provide knowledge and leadership in emerging storage technologies such as IT business continuity, replication, encryption, de-duplication, storage virtualization, thin provisioning, virtual tape, storage resource management (SRM), and database cloning. Day to day activities include storage provisioning, performance tuning, problem solving, capacity planning, adding volumes, scripting for automating of tasks, assigning ports, error tracking, data movement, software configurations, product evaluation, and addressing compatibility issues. The position also works as part of a cross-functional team that deals with the full spectrum of technology and will fulfill the role of third level support for storage technologies, providing training and direction to other technical staff that perform the bulk of the first and second level support tasks. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Strategy & Planning - Plans and coordinates the future state of the storage network for CHRISTUS information management. Works with Solution Architects to define system standards. Designs storage solutions that meet the information system vision and strategy of the organization; plans, prioritizes, and manages projects, service requests, and routine assignments. System Engineering - Analyzes Storage Network configurations for critical corporate resources; evaluates changes and additions for proposed system acquisitions and provides critical input to the decision-making process relative to integration, operations, cost, resource requirements, and maintenance; develops plans and recommendations to improve the performance and efficiency of the storage network; addresses all aspects including hardware, software, outside services, etc.; prevents unplanned disruptions, especially of critical systems. System Integration - Integrates storage network components, subsystems, and facilities into the existing technical environment; assesses storage systems interoperability, replication, operational recoverability and impact on other systems; installs, configures, and verifies the operation of storage network components; maintains or improves integration and operation of systems relative to the overall environment; leads or participates as team member in cross-system projects. System Management - Designs, implements, and oversees a proactive process to collect and report data and statistics on the storage environment; ensures the systems operate efficiently and meet the needs of the organization; ensures they are kept at most current stable version/release using vendor-supplied updates and patches; performs research and testing to verify impact of installing all updates; coordinates vendor support and ensures relationship is never jeopardized; monitors performance of all assigned systems, responds to reports of slow or erratic performance; control of all aspects of the storage network; provides training to IM associates and clients as needed Training & Certification - Maintains in-depth knowledge and current certification in storage technologies including but not limited to the Storage Network Industry Association Storage Networking Certification Program (SNCP) and vendor certifications for HP, EMC, McData and Cisco storage area networking products. Performs other duties as assigned. Requirements: Education/Skills Bachelor's degree in Computer Science, Engineering, Math or related field or equivalent experience (5 years) required. Extensive technical knowledge of Storage Area Networks and Storage Engineering to include: Interoperability, fiber infrastructure, replication, operational recoverability, storage masking, fiber channel transitions, fabric switches and remote sources. Extensive technical knowledge of File, Block and Object based storage systems. Knowledgeable in HA and BCP concepts (RAID, SPOFs, etc). Experience with VMware virtualization technologies. Experience with EMC Replication Manager or HP Continuous Access is required. In depth knowledge of electronic hardware to the component level as it relates to Data Center operations in general and Fiber Channel specifically. In depth knowledge of Network-attached Storage platforms. In depth knowledge of Storage Area Network from specific detail about components and software to then extend and include an overall view the requirements for storage across the corporate enterprise. Hardware/Software experience with one or more of the following models is required: EMC Time Finder, SRDF or equivalent software. Must have worked with Storage Administrator software and have administered a SAN and be able to tune and configure SAN storage systems as required to meet the demands of dynamically changing database and site storage requirements. Working knowledge of EMC Symmetric product lines such as PowerMax. Brocade, CISCO, Aruba director level fabric switches In-depth knowledge of EMC, HP or Pure storage product lines. Knowledge of local and wide area networking on multiple platforms: Windows, Unix, Linux and VMware; network protocols and routing; network, server, and host operating systems; IP networking, Active Director/LDAP, Provisioning windows Share and NTFS permissions, Linux/Unix file permissions, internet and intranet technologies; email, office automation and collaboration technologies; voice and/or data communications; voice and/or data networking; Windows desktop OS; server hardware, software, and administration. Basic Understanding of Cloud Compute Technologies Experience A total of five (5) years of experience in large corporate systems environment with a wide variety of Information Management systems, networks and technologies required. Minimum of five (5) years of experience engineering solutions and instrumentation for EMC and/or HP Storage Area Networks (SAN) for mission critical, enterprise applications and databases. Minimum of three (3) years of experience in data lifecycle management systems (Storage Essentials, or comparable) in enterprise scale environment with multiple storage tier levels. Minimum of three (3) years of experience engineering solutions related to storage operational and disaster recovery data replication and/or storage virtualization technologies. Prior experience in a health care systems environment is a plus. Licenses, Registrations, or Certifications One or more of the following storage networking certifications required: EMC Certified Professional/Engineer HP Certified SAN Engineer/Architect SNIA Storage Networking Certification as an SCP, SCSE, SCA, or SCSN-E At least one of the following certifications recommended: OS Engineer (Microsoft, UNIX or Linux) Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Description Summary: The Senior Marketing Specialist ("the Specialist") is responsible for leading coordination of marketing and communication activities for CHRISTUS entities and departments/initiatives as directed by the Senior Director of Strategic Marketing and Communications as part of the system strategic marketing and communications department's function. Specifically, the Senior Marketing Specialist is responsible for assisting with regional/entity marketing plan development and customer relationship management (CRM) program development which includes: coordination of system health campaigns or other branding/marketing messaging as needed for regional use, coordination with system ad agencies and graphic designers for campaign development and/or order form development, understanding CRM strategies for the deployment at the regional/entity level, identifying customer segments and engagement activities especially in terms of affinity groups and related specialized targets, utilizing third party contracted applications, assisting Director of CRM with regional/entity educational opportunities/meetings and coordination of plug-in products such as e-newsletters and printing production as needed, and serving as the primary department contact for Project Management of internal system department requests which includes, but not limited to: Human Resources, Wellness/Benefits, Diversity and Inclusion, Legal, Mission and Ethics, etc. The Specialist will possess the ability to manage outside vendors, ad agencies, graphic designers, production companies, printers and related contracted resources to meet deadline and budget requirements for projects. Coordination also involves teaming the right internal resources for project completion interfacing with others such as writing/communications, PR/social media, strategic planning, business development, legal, etc. The Specialist will serve as primary department contact for brand management including creation and maintenance of the CHRISTUS Brand Center (Identity Manager), maintaining brand standards and logo guidelines, processing name requests with region/entities and system Legal department, managing third party branding vendor relations and contracts, handling external signage requests/designs/capital requests, managing the CHRISTUS Store and all other duties related to identity management and third party vendor coordination. The Specialist will be the primary department contact for system special events as needed including Touchstone awards, Open Houses, charitable event participation, etc. This Specialist will possess a strong marketing strategy and communications background with the ability to assess the utilization of marketing resources including advertising, public relations, collateral materials, CRM, e-Marketing, sales activity, etc., to best utilize budget and meet pre-defined goals or return on investment levels. The Specialist will serve as a partner to regions/entities in their planning efforts supporting the use of system resources such as CRM third party data, e-Marketing offerings, design resources and similar components to help develop and implement their marketing plans and campaigns (especially related to growing profitable business and increasing sales). The Specialist will serve as an internal Project Manager to system departments for coordination of campaign needs, collateral material creation and production, and special projects assistance, working with all system department members including the areas of marketing, CRM, PR/social media, communications, etc., for project coordination. The Specialist will help coordinate agency involvement as needed, create promotional pieces/items and other printed materials to support these marketing efforts and events; and serve as a liaison to regional marketing leaders for their involvement in system Associate communication efforts as needed. The Senior Marketing Specialist will be in a position to interface daily with various publics and constituents, including senior leadership at the system and entity level, marketing professionals at all regional entities, ad agencies and design firms, board members, news media representatives, community and political leaders and the general public. The Specialist will be privy to and responsible for confidential corporate information, including strategic plans, financial information, risk management situations and patient information and should exercise professional judgment in relation to maintaining the confidentiality of such knowledge and information. Responsibilities: In cooperation with the System Director, plan and implement marketing campaigns, including working closely with the marketing/communications staffs and senior leaders at the regions, to assist in implementation of the campaigns Serve as an internal consultant to CHRISTUS regions and other system departments, preparing and assisting in the development, implementation, and measurement of strategic communications and marketing plans and tools In cooperation with the System Director, assist in developing the internal strategic communications plan for CHRISTUS Health, coordinating the writing, production and distribution of internal communications tools when needed In cooperation with the Senior Vice President and System Director of Public Affairs, assist with media relations, crisis communications and public relations activities as needed Working with the Senior Communications Specialist, assist with significant, on-going system department projects (for human resources/benefits/organization development/community health) on a limited basis that need communications plan development and implementation Assist the System Director in managing CHRISTUS Health's Customer Relationship Management (CRM) marketing database Provide regional creation and management of customer market research and message development, market segmentation studies, tracking and performance improvement measures, and other support services for various regions Supervise and coordinating the work of various freelance and contract support including photographers and graphic artists as needed for marketing and communication projects Requirements: Bachelor's Degree Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
09/05/2025
Full time
Description Summary: The Senior Marketing Specialist ("the Specialist") is responsible for leading coordination of marketing and communication activities for CHRISTUS entities and departments/initiatives as directed by the Senior Director of Strategic Marketing and Communications as part of the system strategic marketing and communications department's function. Specifically, the Senior Marketing Specialist is responsible for assisting with regional/entity marketing plan development and customer relationship management (CRM) program development which includes: coordination of system health campaigns or other branding/marketing messaging as needed for regional use, coordination with system ad agencies and graphic designers for campaign development and/or order form development, understanding CRM strategies for the deployment at the regional/entity level, identifying customer segments and engagement activities especially in terms of affinity groups and related specialized targets, utilizing third party contracted applications, assisting Director of CRM with regional/entity educational opportunities/meetings and coordination of plug-in products such as e-newsletters and printing production as needed, and serving as the primary department contact for Project Management of internal system department requests which includes, but not limited to: Human Resources, Wellness/Benefits, Diversity and Inclusion, Legal, Mission and Ethics, etc. The Specialist will possess the ability to manage outside vendors, ad agencies, graphic designers, production companies, printers and related contracted resources to meet deadline and budget requirements for projects. Coordination also involves teaming the right internal resources for project completion interfacing with others such as writing/communications, PR/social media, strategic planning, business development, legal, etc. The Specialist will serve as primary department contact for brand management including creation and maintenance of the CHRISTUS Brand Center (Identity Manager), maintaining brand standards and logo guidelines, processing name requests with region/entities and system Legal department, managing third party branding vendor relations and contracts, handling external signage requests/designs/capital requests, managing the CHRISTUS Store and all other duties related to identity management and third party vendor coordination. The Specialist will be the primary department contact for system special events as needed including Touchstone awards, Open Houses, charitable event participation, etc. This Specialist will possess a strong marketing strategy and communications background with the ability to assess the utilization of marketing resources including advertising, public relations, collateral materials, CRM, e-Marketing, sales activity, etc., to best utilize budget and meet pre-defined goals or return on investment levels. The Specialist will serve as a partner to regions/entities in their planning efforts supporting the use of system resources such as CRM third party data, e-Marketing offerings, design resources and similar components to help develop and implement their marketing plans and campaigns (especially related to growing profitable business and increasing sales). The Specialist will serve as an internal Project Manager to system departments for coordination of campaign needs, collateral material creation and production, and special projects assistance, working with all system department members including the areas of marketing, CRM, PR/social media, communications, etc., for project coordination. The Specialist will help coordinate agency involvement as needed, create promotional pieces/items and other printed materials to support these marketing efforts and events; and serve as a liaison to regional marketing leaders for their involvement in system Associate communication efforts as needed. The Senior Marketing Specialist will be in a position to interface daily with various publics and constituents, including senior leadership at the system and entity level, marketing professionals at all regional entities, ad agencies and design firms, board members, news media representatives, community and political leaders and the general public. The Specialist will be privy to and responsible for confidential corporate information, including strategic plans, financial information, risk management situations and patient information and should exercise professional judgment in relation to maintaining the confidentiality of such knowledge and information. Responsibilities: In cooperation with the System Director, plan and implement marketing campaigns, including working closely with the marketing/communications staffs and senior leaders at the regions, to assist in implementation of the campaigns Serve as an internal consultant to CHRISTUS regions and other system departments, preparing and assisting in the development, implementation, and measurement of strategic communications and marketing plans and tools In cooperation with the System Director, assist in developing the internal strategic communications plan for CHRISTUS Health, coordinating the writing, production and distribution of internal communications tools when needed In cooperation with the Senior Vice President and System Director of Public Affairs, assist with media relations, crisis communications and public relations activities as needed Working with the Senior Communications Specialist, assist with significant, on-going system department projects (for human resources/benefits/organization development/community health) on a limited basis that need communications plan development and implementation Assist the System Director in managing CHRISTUS Health's Customer Relationship Management (CRM) marketing database Provide regional creation and management of customer market research and message development, market segmentation studies, tracking and performance improvement measures, and other support services for various regions Supervise and coordinating the work of various freelance and contract support including photographers and graphic artists as needed for marketing and communication projects Requirements: Bachelor's Degree Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
National Radio Astronomy Observatory
Green Bank, West Virginia
National Radio Astronomy Observatory Title: Administrative Assistant II (99) Location: Green Bank Observatory, GREEN BANK, West Virginia, United States of America Requisition Number: 99 Job Family: Administrative Support Pay Type: Hourly Required Education: ADM Position Description: Position Summary The Green Bank Observatory (GBO) enables leading edge research at radio wavelengths by offering telescope, facility and advanced instrumentation access to the astronomy community as well as to other basic and applied research communities. With radio astronomy as its foundation, the Green Bank Observatory is a world leader in advancing research, innovation, and education. The Observatory is an exciting and dynamic organization that is pushing the boundaries of our understanding of the universe. Whether you are a scientist, student, or simply someone who is fascinated by the cosmos, the NRAO offers a wealth of opportunities to learn, explore, and discover. At GBO, we are seeking an Administrative Assistant to provide administrative support to the Observatory Director and to other departments on the observatory site. This position requires experience in the principles, practices and standards of administration programs and processes. The candidate must also demonstrate the ability to work in an environment requiring a high level of confidentiality, integrity, teamwork, and customer service. This position will be based at our Green Bank, WV location. A partial telework arrangement may be possible but is not guaranteed. What You Will be Doing: Acting as the department contact for internal and external clients; efficiently handling inquiries with minimal supervision in a professional and timely manner. Composing and proofreading communications, e.g. business letters, emails. May work with assembly, formatting, and proofreading of complex annual reports. Working with administrative support team to handle requests between departments, may include back-up for reception as requested. Working with various leadership stakeholders to handle requests between senior and executive management. Filing and organizing confidential files. Maintaining databases, entering and retrieving data for reports. Attending meetings to prepare and disseminate detailed minutes. Managing and processing invoice payments and monthly reconciliations of multiple department credit card statements. Coordinating various special events onsite or offsite, to include all logistics such as ordering supplies, catering, set up and break down, etc. Entering purchase requisitions, gathering supporting documents. Processing invoices for payment. Coordinating registrations, travel logistics, and interviews for team members and candidates, sometimes assisting non-observatory travelers with arrangements. Preparing travel-related documents, including Travel Authorizations and Travel Reimbursements. Managing complex calendar(s) for individuals or teams. Assisting with special projects as needed. Will work closely with other administrative team members to develop best practices and insure consistent administrative presence. Other duties as assigned. Work Environment Work is mission driven, team oriented and typically performed in an office setting within a research or development environment. You will be working at a computer and interacting regularly with employees and external resources. Who You Are: You have an associate's degree (A.A) from a two-year college or technical school in administration, or an equivalent combination of education and experience. You have a minimum of four years of experience in an administrative capacity with increasingly responsible duties, or equivalent combination of education and experience. The rank will be determined based on the successful candidate's directly related experience and qualifications. Competency Summary Comprehensive knowledge of standard office practices, procedures, equipment, and administrative techniques. High level of competency in Microsoft software products (Word, Excel, PowerPoint) and web-based systems, Visio and SharePoint. Must be a team player with the a bility to establish and maintain effective working relationships with other employees and the public while maintaining confidentiality standards required of the position. Ability to effectively multi-task with strong attention to detail, respond to priorities, and complete tasks on time with minimum supervision. Excellent written, verbal communication, interpersonal and negotiation skills. Highly organized. Understanding of Division functions and Observatory policies; the ability to interpret and apply policies and procedures, and to make decisions in accordance with regulations and established policies. Experience with use of an HRIS system or other HRM related databases preferred. Physical Requirements Must be able to work at a computer terminal for extended periods of time and work effectively in an environment given multiple tasks and competing priorities. Must be able to handle, bend, stoop, lift, and reach, in the maintenance of the office filing system. Total Rewards: Associated Universities Inc. (AUI) offers a comprehensive total rewards package for this position, subject to eligibility requirements. We are committed to serving our employees and their families with an extensive and competitive compensation and benefits package that supports our employees' overall well-being and career growth. Compensation AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance. Factors which may affect starting pay within this range may include; education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. Benefits: AUI's benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. AUI provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical, dental and vision plans are effective on the first day of employment. AUI's retirement benefit contributes an amount equal to 10 percent of a qualified participant's base pay with no required employee contribution; we also offer an optional supplemental, tax-deferred plan for employee retirement contributions. Application Instructions: Select the "Apply Now" button. Please be prepared to upload your current CV/Resume and a cover letter describing interest and suitability for the position. Consideration and review of applications will begin immediately. Equal Opportunity Employer Statement: AUI is an equal opportunity employer. To view our complete statement, please visit . If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email to PM20 PI17df657d5-
09/05/2025
Full time
National Radio Astronomy Observatory Title: Administrative Assistant II (99) Location: Green Bank Observatory, GREEN BANK, West Virginia, United States of America Requisition Number: 99 Job Family: Administrative Support Pay Type: Hourly Required Education: ADM Position Description: Position Summary The Green Bank Observatory (GBO) enables leading edge research at radio wavelengths by offering telescope, facility and advanced instrumentation access to the astronomy community as well as to other basic and applied research communities. With radio astronomy as its foundation, the Green Bank Observatory is a world leader in advancing research, innovation, and education. The Observatory is an exciting and dynamic organization that is pushing the boundaries of our understanding of the universe. Whether you are a scientist, student, or simply someone who is fascinated by the cosmos, the NRAO offers a wealth of opportunities to learn, explore, and discover. At GBO, we are seeking an Administrative Assistant to provide administrative support to the Observatory Director and to other departments on the observatory site. This position requires experience in the principles, practices and standards of administration programs and processes. The candidate must also demonstrate the ability to work in an environment requiring a high level of confidentiality, integrity, teamwork, and customer service. This position will be based at our Green Bank, WV location. A partial telework arrangement may be possible but is not guaranteed. What You Will be Doing: Acting as the department contact for internal and external clients; efficiently handling inquiries with minimal supervision in a professional and timely manner. Composing and proofreading communications, e.g. business letters, emails. May work with assembly, formatting, and proofreading of complex annual reports. Working with administrative support team to handle requests between departments, may include back-up for reception as requested. Working with various leadership stakeholders to handle requests between senior and executive management. Filing and organizing confidential files. Maintaining databases, entering and retrieving data for reports. Attending meetings to prepare and disseminate detailed minutes. Managing and processing invoice payments and monthly reconciliations of multiple department credit card statements. Coordinating various special events onsite or offsite, to include all logistics such as ordering supplies, catering, set up and break down, etc. Entering purchase requisitions, gathering supporting documents. Processing invoices for payment. Coordinating registrations, travel logistics, and interviews for team members and candidates, sometimes assisting non-observatory travelers with arrangements. Preparing travel-related documents, including Travel Authorizations and Travel Reimbursements. Managing complex calendar(s) for individuals or teams. Assisting with special projects as needed. Will work closely with other administrative team members to develop best practices and insure consistent administrative presence. Other duties as assigned. Work Environment Work is mission driven, team oriented and typically performed in an office setting within a research or development environment. You will be working at a computer and interacting regularly with employees and external resources. Who You Are: You have an associate's degree (A.A) from a two-year college or technical school in administration, or an equivalent combination of education and experience. You have a minimum of four years of experience in an administrative capacity with increasingly responsible duties, or equivalent combination of education and experience. The rank will be determined based on the successful candidate's directly related experience and qualifications. Competency Summary Comprehensive knowledge of standard office practices, procedures, equipment, and administrative techniques. High level of competency in Microsoft software products (Word, Excel, PowerPoint) and web-based systems, Visio and SharePoint. Must be a team player with the a bility to establish and maintain effective working relationships with other employees and the public while maintaining confidentiality standards required of the position. Ability to effectively multi-task with strong attention to detail, respond to priorities, and complete tasks on time with minimum supervision. Excellent written, verbal communication, interpersonal and negotiation skills. Highly organized. Understanding of Division functions and Observatory policies; the ability to interpret and apply policies and procedures, and to make decisions in accordance with regulations and established policies. Experience with use of an HRIS system or other HRM related databases preferred. Physical Requirements Must be able to work at a computer terminal for extended periods of time and work effectively in an environment given multiple tasks and competing priorities. Must be able to handle, bend, stoop, lift, and reach, in the maintenance of the office filing system. Total Rewards: Associated Universities Inc. (AUI) offers a comprehensive total rewards package for this position, subject to eligibility requirements. We are committed to serving our employees and their families with an extensive and competitive compensation and benefits package that supports our employees' overall well-being and career growth. Compensation AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance. Factors which may affect starting pay within this range may include; education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. Benefits: AUI's benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. AUI provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical, dental and vision plans are effective on the first day of employment. AUI's retirement benefit contributes an amount equal to 10 percent of a qualified participant's base pay with no required employee contribution; we also offer an optional supplemental, tax-deferred plan for employee retirement contributions. Application Instructions: Select the "Apply Now" button. Please be prepared to upload your current CV/Resume and a cover letter describing interest and suitability for the position. Consideration and review of applications will begin immediately. Equal Opportunity Employer Statement: AUI is an equal opportunity employer. To view our complete statement, please visit . If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email to PM20 PI17df657d5-
National Radio Astronomy Observatory
Albuquerque, New Mexico
National Radio Astronomy Observatory Title: Development Director (89) Location: Santa Fe, NM, USA• NRAO Array Operations Center, PO Box 0, SOCORRO, New Mexico, United States of America• NRAO Albuquerque Office, 800 Bradbury Dr SE Ste 235, ALBUQUERQUE, New Mexico, United States of America Requisition Number: 89 Job Family: Advancement Pay Type: Salary Required Education: ADM Position Description: Position Summary Associated Universities, Inc. (AUI) manages the National Radio Astronomy Observatory (NRAO), an exciting and prestigious research facility that plays a vital role in the study of the universe. The Observatory operates a variety of radio telescopes that span the globe, including the famous Very Large Array (VLA) in New Mexico, the Green Bank Telescope in West Virginia, and the Atacama Large Millimeter/submillimeter Array (ALMA) in Chile. These telescopes are among the most advanced in the world, allowing astronomers to explore the universe in unprecedented detail. AUI is currently seeking a Development Director for NRAO. The Development Director will focus on planning, managing, and coordinating all fundraising activities including: the major gifts program, annual fund, planned giving, special events, and capital campaigns. The Director works closely with the NRAO Director and the Assistant Director for Education and Public Outreach in all development and fund-raising endeavors. A major project underway is a capital campaign to reinvent our existing visitor's center as a modern interpretive center, to better serve our many visitors and enhance an understanding of the Observatory's work. This position is funded by AUI Corporate support. The position will be based in New Mexico, Santa Fe, Albuquerque or Socorro. What You Will be Doing Key responsibilities will include, but are not limited to: Work closely with the AUI President and the NRAO Director to establish annual fund-raising goals. Develop, plan, manage, and coordinate all fundraising program activities, including but not limited to: major gifts program, annual fund, planned giving, special events, membership programs, and capital campaigns, to meet annual goals. Identify and evaluate giving potential of prospects; develop cultivation and solicitation strategies. Actively solicit, cultivate, qualify a portfolio of giving prospects (individual and corporate donors) and strategically manage relationships through face-to-face visits and bringing gift solicitations to closure. Provides advice on specific devices for giving, both current and deferred, to maximize gift and tax benefits. Work proactively to ensure successful prospect and pipeline management. Responsible for effective prospect tracking, record keeping, reporting and administration aligned with established metrics and periodic reporting requirements. Build relationships with community stakeholders to advance the mission and fundraising goals of the organization. Schedule and arrange on-site and off-site meetings and cultivation/recognition events such as research presentations, center dedications, cultivation and stewardship visits with organization leaders and the major gift donors and prospects; develop agendas and coordinate the participation of leaders and volunteers. Craft development communication to promote the organization to its donors and maximize public awareness of the fundraising activities of the organization. Prepare and direct preparation of leadership, principal and major gift proposals, solicitation letters, and other cultivation materials and stewardship information for major gift prospects and donors. Identify, enlist, motivate, guide, and support volunteers for participation in major solicitations. Prepare and deliver presentations as they relate to fundraising. Provide education and training to staff and volunteer about the dynamics of fundraising and foster an understanding of philanthropy within the organization. Coordinate the design, printing and distribution of marketing and communication materials for development efforts that are synergistic with other organizational communications (press releases, social media and website). Work with consultants as needed in prospect research. Work Environment The Development Director will work with a high degree of independence. While performing the duties of this job, the employee typically sits at a desk, uses a personal computer, telephone, photocopier, scanner, facsimile, and other standard office equipment. Required to travel to AUI headquarters in Washington DC and the NRAO sites and facilities. Who You Are: You have a bachelor's degree in in communication, business administration, or related field. You have five years of progressive fundraising experience with some experience in major gift fundraising. While not required, you may be a Certified Fund Raising Executive (CFRE) Competency Summary Must have knowledge and experience in fundraising techniques, particularly major gift fundraising. Experience with or interest in science, engineering, mathematics and education highly preferred. Knowledge of federal and state legislation affecting charities. Knowledge of special events planning and management. Knowledge of the management of volunteer resources. Strong personal ethics to ensure own behavior and the behavior of other are consistent with these standards and aligns with the values of the organization. High level of competency in Microsoft software products and web-based systems, such as visio and Sharepoint. Excellent written, interpersonal, and verbal communication skills. Possess the skills to work with and motivate staff and volunteers. Additional Requirement Must be able to travel extensively. Total Rewards: Associated Universities, Inc. (AUI) offers a comprehensive total rewards package for this position, subject to eligibility requirements. We are committed to serving our employees and their families with an extensive and competitive compensation and benefits package that supports our employees' overall well-being and career growth. Compensation AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance. Factors which may affect starting pay within this range may include: education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. Benefits: AUI's benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. AUI provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical, dental and vision plans are effective on the first day of employment. AUI's retirement benefit contributes an amount equal to 10 percent of a qualified participant's base pay with no required employee contribution; we also offer an optional supplemental, tax-deferred plan for employee retirement contributions. Application Instructions: Select the "Apply Now" button. Please be prepared to upload your current CV/Resume and a cover letter describing interest and suitability for the position Equal Opportunity Employer Statement: AUI is an equal opportunity employer. To view our complete statement, please visit . If you require reasonable accommodation for any part of the application or hiring process, you may submit your request by sending an email to . PM20 PI98ca6883d6bc-8623
09/05/2025
Full time
National Radio Astronomy Observatory Title: Development Director (89) Location: Santa Fe, NM, USA• NRAO Array Operations Center, PO Box 0, SOCORRO, New Mexico, United States of America• NRAO Albuquerque Office, 800 Bradbury Dr SE Ste 235, ALBUQUERQUE, New Mexico, United States of America Requisition Number: 89 Job Family: Advancement Pay Type: Salary Required Education: ADM Position Description: Position Summary Associated Universities, Inc. (AUI) manages the National Radio Astronomy Observatory (NRAO), an exciting and prestigious research facility that plays a vital role in the study of the universe. The Observatory operates a variety of radio telescopes that span the globe, including the famous Very Large Array (VLA) in New Mexico, the Green Bank Telescope in West Virginia, and the Atacama Large Millimeter/submillimeter Array (ALMA) in Chile. These telescopes are among the most advanced in the world, allowing astronomers to explore the universe in unprecedented detail. AUI is currently seeking a Development Director for NRAO. The Development Director will focus on planning, managing, and coordinating all fundraising activities including: the major gifts program, annual fund, planned giving, special events, and capital campaigns. The Director works closely with the NRAO Director and the Assistant Director for Education and Public Outreach in all development and fund-raising endeavors. A major project underway is a capital campaign to reinvent our existing visitor's center as a modern interpretive center, to better serve our many visitors and enhance an understanding of the Observatory's work. This position is funded by AUI Corporate support. The position will be based in New Mexico, Santa Fe, Albuquerque or Socorro. What You Will be Doing Key responsibilities will include, but are not limited to: Work closely with the AUI President and the NRAO Director to establish annual fund-raising goals. Develop, plan, manage, and coordinate all fundraising program activities, including but not limited to: major gifts program, annual fund, planned giving, special events, membership programs, and capital campaigns, to meet annual goals. Identify and evaluate giving potential of prospects; develop cultivation and solicitation strategies. Actively solicit, cultivate, qualify a portfolio of giving prospects (individual and corporate donors) and strategically manage relationships through face-to-face visits and bringing gift solicitations to closure. Provides advice on specific devices for giving, both current and deferred, to maximize gift and tax benefits. Work proactively to ensure successful prospect and pipeline management. Responsible for effective prospect tracking, record keeping, reporting and administration aligned with established metrics and periodic reporting requirements. Build relationships with community stakeholders to advance the mission and fundraising goals of the organization. Schedule and arrange on-site and off-site meetings and cultivation/recognition events such as research presentations, center dedications, cultivation and stewardship visits with organization leaders and the major gift donors and prospects; develop agendas and coordinate the participation of leaders and volunteers. Craft development communication to promote the organization to its donors and maximize public awareness of the fundraising activities of the organization. Prepare and direct preparation of leadership, principal and major gift proposals, solicitation letters, and other cultivation materials and stewardship information for major gift prospects and donors. Identify, enlist, motivate, guide, and support volunteers for participation in major solicitations. Prepare and deliver presentations as they relate to fundraising. Provide education and training to staff and volunteer about the dynamics of fundraising and foster an understanding of philanthropy within the organization. Coordinate the design, printing and distribution of marketing and communication materials for development efforts that are synergistic with other organizational communications (press releases, social media and website). Work with consultants as needed in prospect research. Work Environment The Development Director will work with a high degree of independence. While performing the duties of this job, the employee typically sits at a desk, uses a personal computer, telephone, photocopier, scanner, facsimile, and other standard office equipment. Required to travel to AUI headquarters in Washington DC and the NRAO sites and facilities. Who You Are: You have a bachelor's degree in in communication, business administration, or related field. You have five years of progressive fundraising experience with some experience in major gift fundraising. While not required, you may be a Certified Fund Raising Executive (CFRE) Competency Summary Must have knowledge and experience in fundraising techniques, particularly major gift fundraising. Experience with or interest in science, engineering, mathematics and education highly preferred. Knowledge of federal and state legislation affecting charities. Knowledge of special events planning and management. Knowledge of the management of volunteer resources. Strong personal ethics to ensure own behavior and the behavior of other are consistent with these standards and aligns with the values of the organization. High level of competency in Microsoft software products and web-based systems, such as visio and Sharepoint. Excellent written, interpersonal, and verbal communication skills. Possess the skills to work with and motivate staff and volunteers. Additional Requirement Must be able to travel extensively. Total Rewards: Associated Universities, Inc. (AUI) offers a comprehensive total rewards package for this position, subject to eligibility requirements. We are committed to serving our employees and their families with an extensive and competitive compensation and benefits package that supports our employees' overall well-being and career growth. Compensation AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance. Factors which may affect starting pay within this range may include: education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. Benefits: AUI's benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. AUI provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical, dental and vision plans are effective on the first day of employment. AUI's retirement benefit contributes an amount equal to 10 percent of a qualified participant's base pay with no required employee contribution; we also offer an optional supplemental, tax-deferred plan for employee retirement contributions. Application Instructions: Select the "Apply Now" button. Please be prepared to upload your current CV/Resume and a cover letter describing interest and suitability for the position Equal Opportunity Employer Statement: AUI is an equal opportunity employer. To view our complete statement, please visit . If you require reasonable accommodation for any part of the application or hiring process, you may submit your request by sending an email to . PM20 PI98ca6883d6bc-8623
US Job Description Firm Information Reed Smith is a dynamic international law firm dedicated to helping clients move their businesses forward. With an inclusive culture and innovative mindset, we deliver smarter, more creative legal services that drive better outcomes for our clients. Our deep industry knowledge, long-standing relationships and collaborative structure make us the go-to partner for complex disputes, transactions and regulatory matters. Our team of 3,000 people (including more than 1,600 lawyers) across more than 30 offices in the United States, Europe, the Middle East and Asia, operate as one global partnership to drive progress for our clients, for ourselves and for our communities. Position Summary The Business Development Assistant is a detail-oriented and motivated self-starter who provides critical support to the US Corporate practice group's business development and marketing initiatives. This role is integral to enhancing the firm's profile, strengthening client relationships, and ensuring the smooth execution of business development activities. The Assistant will work closely with the US Corporate BD team, collaborating with colleagues across the firm and supporting a wide range of projects, campaigns, and events. This role requires strong organizational skills, proficiency with technology, and the ability to manage multiple tasks in a fast-paced environment. Job Duties and Responsibilities Data Management and Reporting Log and track pitch opportunities, client interactions, and other business development activities in the firm's CRM system. Maintain and update the experience database, including tagging and categorizing attorney experience and matter information. Track and manage RSVPs for events, webinars, and client programs, ensuring accurate attendee records and follow-up. Assist with the collection, entry, and maintenance of client and prospect data to support business development initiatives and reporting. Content and Workflow Support Assist with the preparation, editing, and proofing of pitches, proposals, presentations, and other client-facing materials to ensure accuracy and consistency. Process attorney bio updates, coordinating with attorneys and relevant teams to ensure timely and accurate publication on the firm's website and internal platforms. Manage workflow requests to design, client intelligence, and other support teams, ensuring timely completion and clear communication of project requirements. Support the collation and distribution of internal newsletters and other communications to promote the group's capabilities and successes. Event and Campaign Coordination Support the planning and execution of webinars, in-person events, and sponsorships, including drafting invitations, tracking RSVPs, preparing event collateral, and providing on-site or virtual support as needed. Assist with the submission process for legal directories, awards, and other recognition programs, maintaining repositories of accolades and supporting documentation. Help ensure the group's social media and website content is current and aligned with business development objectives. Administrative and Team Support Develop strong working relationships with the BD team and other internal stakeholders, maintaining a high level of day-to-day interaction. Assist in the development of agendas and presentations for practice group meetings; prepare and circulate meeting summaries and action items. Support budget tracking for events, sponsorships, and other business development activities, including processing invoices and expense reports. Perform other duties as assigned to support the business development function. Job duties and responsibilities included are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: College degree preferred. Experience: 0-2 years of experience in a marketing or customer-service related field. Previous marketing, public relations, events or media experience a plus, as well as an interest in and ability to understand the legal business environment, including industry terminology. Skills: Strong computer skills, including proficiency in Microsoft Office Suite software. Technologically savvy and able to quickly learn new database systems. Extremely detail-oriented, with ability to independently manage multiple tasks. Able to demonstrate a high degree of poise and professionalism when interacting with internal and external contacts. Comfortable establishing effective firmwide working relationships with individuals at all levels. Possess, and be willing to continue to develop, strong organizational, project management and problem solving skills. Able to work independently as well as part of a team, and be flexible in approach. Exceptional organizational and time management skills. Exceptional organizational and time management skills. Other Supervisory Responsibilities: None. Equipment To Be Used: Personal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, etc. Essential Job Functions: Ability to work effectively in a fast-paced environment. Ability to grasp and apply new ideas. Ability to communicate with various personalities at all levels. Ability to utilize technology, including computers and telecommunications devices. Ability to sit for prolonged periods, intense eye usage and finger, hand and wrist dexterity associated with prolonged computer use. Must be able to travel to on-site event locations as required. Must work in office as required. Working Conditions: You will be required to work in the office at minimum 3 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay Ranges: This represents the presently-anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. This is a non-exempt position. For Chicago, the hourly wage range is $28.85 to $32.69, with an estimated annual compensation range of $60,000 to $68,000 based on expected hours. Employee Benefits Overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) College Savings Plan Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
09/05/2025
Full time
US Job Description Firm Information Reed Smith is a dynamic international law firm dedicated to helping clients move their businesses forward. With an inclusive culture and innovative mindset, we deliver smarter, more creative legal services that drive better outcomes for our clients. Our deep industry knowledge, long-standing relationships and collaborative structure make us the go-to partner for complex disputes, transactions and regulatory matters. Our team of 3,000 people (including more than 1,600 lawyers) across more than 30 offices in the United States, Europe, the Middle East and Asia, operate as one global partnership to drive progress for our clients, for ourselves and for our communities. Position Summary The Business Development Assistant is a detail-oriented and motivated self-starter who provides critical support to the US Corporate practice group's business development and marketing initiatives. This role is integral to enhancing the firm's profile, strengthening client relationships, and ensuring the smooth execution of business development activities. The Assistant will work closely with the US Corporate BD team, collaborating with colleagues across the firm and supporting a wide range of projects, campaigns, and events. This role requires strong organizational skills, proficiency with technology, and the ability to manage multiple tasks in a fast-paced environment. Job Duties and Responsibilities Data Management and Reporting Log and track pitch opportunities, client interactions, and other business development activities in the firm's CRM system. Maintain and update the experience database, including tagging and categorizing attorney experience and matter information. Track and manage RSVPs for events, webinars, and client programs, ensuring accurate attendee records and follow-up. Assist with the collection, entry, and maintenance of client and prospect data to support business development initiatives and reporting. Content and Workflow Support Assist with the preparation, editing, and proofing of pitches, proposals, presentations, and other client-facing materials to ensure accuracy and consistency. Process attorney bio updates, coordinating with attorneys and relevant teams to ensure timely and accurate publication on the firm's website and internal platforms. Manage workflow requests to design, client intelligence, and other support teams, ensuring timely completion and clear communication of project requirements. Support the collation and distribution of internal newsletters and other communications to promote the group's capabilities and successes. Event and Campaign Coordination Support the planning and execution of webinars, in-person events, and sponsorships, including drafting invitations, tracking RSVPs, preparing event collateral, and providing on-site or virtual support as needed. Assist with the submission process for legal directories, awards, and other recognition programs, maintaining repositories of accolades and supporting documentation. Help ensure the group's social media and website content is current and aligned with business development objectives. Administrative and Team Support Develop strong working relationships with the BD team and other internal stakeholders, maintaining a high level of day-to-day interaction. Assist in the development of agendas and presentations for practice group meetings; prepare and circulate meeting summaries and action items. Support budget tracking for events, sponsorships, and other business development activities, including processing invoices and expense reports. Perform other duties as assigned to support the business development function. Job duties and responsibilities included are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: College degree preferred. Experience: 0-2 years of experience in a marketing or customer-service related field. Previous marketing, public relations, events or media experience a plus, as well as an interest in and ability to understand the legal business environment, including industry terminology. Skills: Strong computer skills, including proficiency in Microsoft Office Suite software. Technologically savvy and able to quickly learn new database systems. Extremely detail-oriented, with ability to independently manage multiple tasks. Able to demonstrate a high degree of poise and professionalism when interacting with internal and external contacts. Comfortable establishing effective firmwide working relationships with individuals at all levels. Possess, and be willing to continue to develop, strong organizational, project management and problem solving skills. Able to work independently as well as part of a team, and be flexible in approach. Exceptional organizational and time management skills. Exceptional organizational and time management skills. Other Supervisory Responsibilities: None. Equipment To Be Used: Personal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, etc. Essential Job Functions: Ability to work effectively in a fast-paced environment. Ability to grasp and apply new ideas. Ability to communicate with various personalities at all levels. Ability to utilize technology, including computers and telecommunications devices. Ability to sit for prolonged periods, intense eye usage and finger, hand and wrist dexterity associated with prolonged computer use. Must be able to travel to on-site event locations as required. Must work in office as required. Working Conditions: You will be required to work in the office at minimum 3 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay Ranges: This represents the presently-anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. This is a non-exempt position. For Chicago, the hourly wage range is $28.85 to $32.69, with an estimated annual compensation range of $60,000 to $68,000 based on expected hours. Employee Benefits Overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) College Savings Plan Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
CYNTERGY STRUCTURAL BIM TECHNICIAN LOCATION Tulsa REPORTS TO Director of Structural Engineering TEAM Structural Engineering FLSA Class.: Non-Exempt ARE YOU READY FOR THIS? Are you someone who is passionate about building relationships and helping your team succeed? Do you get excited about working through complex design problems and helping your team exceed client expectations? Are you eager to launch your career to a new level inside a dynamic firm that is committed to building strong, capable, world-class teams? If so, you've come to the right place. We're looking for someone just like you. Bottom Line: Your design skills are one hundred percent aligned with our mission to Build Strong Teams and this is a great opportunity. WHAT WE NEED At Cyntergy, we're committed to building relationships - investing in and serving our people, community and clients thru building strong, capable teams is at the heart at who we are! Our Leadership team at our corporate office in Tulsa, OK, seeks a Structural BIM Technician to help with our structural design across many project types and our diverse business sectors. We need someone who is passionate and motivated about their work. We need someone who knows how to work with people and push the envelope. In short, we are a dynamic A&E Firm with really excellent people doing really excellent work, and we're looking for someone excellent to join our team. WHAT You'll Do As a member of the Structural Team, the day-to-day responsibilities of Structural BIM Technician will: Work with other BIM staff and engineers to accurately and precisely draft a variety of structural systems Utilize Revit to create 3D models of existing structures Utilize Revit to create clear and accurate Construction Documents with mentorship and assistance from more senior staff. Utilize AutoCAD to create clear and accurate Construction Documents with mentorship and assistance from more senior staff. Ensure quality compliance for your portions of projects by maintaining design/checking notes Provide work to mentor or other senior BIM staff for review and quality control Respond to review comments and feedback from review Assist other teammates with additional work as required Be responsible for work on multiple projects at one time Use IT tools to manage workflow Respond promptly to inquiries from other disciplines on assigned projects Attend meetings for structural team, and project teams Attend bi-weekly training and team meetings Attend construction site observations Education & Experience Associate's Degree in Drafting or a closely related field in progress Entry Level Position - we will train the right person! Experience in Revit Experience in AutoCAD is preferred but not required. Experience with Microsoft Office products Effective written and oral communication and utilize multiple communications platforms WHY US? That's easy. Cyntergy is an acclaimed, dynamic, highly regarded employer with a strong local Tulsa presence and a national reach. We have a beautiful work facility, excellent compensation and benefits, and a team culture that zealously supports personal development and diversity in the workplace. We strive to offer flexible employee work schedules to accommodate in such a way that established work hours and locations will give you the best opportunity to succeed while still balancing life outside the office with family and friends. WHAT'S NEXT If you're excited, we're excited! Just click the 'APPLY' button and we'll be in touch soon with next steps. Our process usually encompasses a couple rounds of interviews and an opportunity to chat informally with a group of potential peers. SUMMARY STATEMENT: Cyntergy is a dynamic, multidiscipline firm with a strong local Tulsa presence and a national reach. Our extensive and challenging project portfolio is supported by a diverse team of technicians, designers, engineers and architects. We invest in our employees. Cyntergy has a beautiful work facility, excellent compensation and benefits, a team culture that encourages personal development, is community oriented and supports volunteer work. We are an EEO employer. PI78dccb840d84-7548
09/05/2025
Full time
CYNTERGY STRUCTURAL BIM TECHNICIAN LOCATION Tulsa REPORTS TO Director of Structural Engineering TEAM Structural Engineering FLSA Class.: Non-Exempt ARE YOU READY FOR THIS? Are you someone who is passionate about building relationships and helping your team succeed? Do you get excited about working through complex design problems and helping your team exceed client expectations? Are you eager to launch your career to a new level inside a dynamic firm that is committed to building strong, capable, world-class teams? If so, you've come to the right place. We're looking for someone just like you. Bottom Line: Your design skills are one hundred percent aligned with our mission to Build Strong Teams and this is a great opportunity. WHAT WE NEED At Cyntergy, we're committed to building relationships - investing in and serving our people, community and clients thru building strong, capable teams is at the heart at who we are! Our Leadership team at our corporate office in Tulsa, OK, seeks a Structural BIM Technician to help with our structural design across many project types and our diverse business sectors. We need someone who is passionate and motivated about their work. We need someone who knows how to work with people and push the envelope. In short, we are a dynamic A&E Firm with really excellent people doing really excellent work, and we're looking for someone excellent to join our team. WHAT You'll Do As a member of the Structural Team, the day-to-day responsibilities of Structural BIM Technician will: Work with other BIM staff and engineers to accurately and precisely draft a variety of structural systems Utilize Revit to create 3D models of existing structures Utilize Revit to create clear and accurate Construction Documents with mentorship and assistance from more senior staff. Utilize AutoCAD to create clear and accurate Construction Documents with mentorship and assistance from more senior staff. Ensure quality compliance for your portions of projects by maintaining design/checking notes Provide work to mentor or other senior BIM staff for review and quality control Respond to review comments and feedback from review Assist other teammates with additional work as required Be responsible for work on multiple projects at one time Use IT tools to manage workflow Respond promptly to inquiries from other disciplines on assigned projects Attend meetings for structural team, and project teams Attend bi-weekly training and team meetings Attend construction site observations Education & Experience Associate's Degree in Drafting or a closely related field in progress Entry Level Position - we will train the right person! Experience in Revit Experience in AutoCAD is preferred but not required. Experience with Microsoft Office products Effective written and oral communication and utilize multiple communications platforms WHY US? That's easy. Cyntergy is an acclaimed, dynamic, highly regarded employer with a strong local Tulsa presence and a national reach. We have a beautiful work facility, excellent compensation and benefits, and a team culture that zealously supports personal development and diversity in the workplace. We strive to offer flexible employee work schedules to accommodate in such a way that established work hours and locations will give you the best opportunity to succeed while still balancing life outside the office with family and friends. WHAT'S NEXT If you're excited, we're excited! Just click the 'APPLY' button and we'll be in touch soon with next steps. Our process usually encompasses a couple rounds of interviews and an opportunity to chat informally with a group of potential peers. SUMMARY STATEMENT: Cyntergy is a dynamic, multidiscipline firm with a strong local Tulsa presence and a national reach. Our extensive and challenging project portfolio is supported by a diverse team of technicians, designers, engineers and architects. We invest in our employees. Cyntergy has a beautiful work facility, excellent compensation and benefits, a team culture that encourages personal development, is community oriented and supports volunteer work. We are an EEO employer. PI78dccb840d84-7548
Santa Fe Recovery Center, Inc
Santa Fe, New Mexico
Position Summary The Community Liaison and Referral Specialist serves as a key point of contact between the organization and the community, responding to inquiries via phone, email, Teams calls, and other digital platforms. This role also manages web postings and supports digital marketing efforts to promote services, events, and resources. The ideal candidate is a proactive communicator with strong organizational and technical skills, committed to connecting individuals with the support they need. REPORTING: Director of Community Engagement SUPERVISES: None Key Responsibilities Community Engagement and Communication - Respond promptly and professionally to inquiries via phone, email, Teams, and other communication channels. - Provide accurate information and referrals to community members seeking services or support. - Maintain a log of interactions and follow-ups to ensure quality service and accountability. Referral Coordination - Assess community needs and connect individuals with appropriate internal programs or external partner services. - Build and maintain relationships with referral partners and service providers. - Track referral outcomes and report on service gaps or trends. Digital Marketing and Web Management - Create, coordinate and manage web postings for events, programs, and announcements. - Collaborate with the communications team to develop and schedule digital content across platforms (e.g., website, social media, newsletters). -Work with Director of Community Engagement to schedule events, ensuring involvement of internal staff - Monitor engagement metrics and adjust strategies to improve reach and effectiveness. Administrative and Reporting - Maintain accurate records of community interactions and referrals in CRM or tracking systems. - Prepare reports on engagement activities, referral trends, and digital outreach performance. - Support team projects and initiatives as needed. Qualifications - Associate or Bachelor's degree in Communications, Social Work, Public Relations, or related field. - 2 years of experience in community outreach, customer service, or digital communications. - Strong verbal and written communication skills. - Proficiency in Microsoft Teams, email platforms, and web content management systems. - Experience with digital marketing tools (e.g., Canva, Mailchimp, social media schedulers) is a plus. - Ability to work independently and collaboratively in a fast-paced environment. Preferred Skills - Familiarity with nonprofit services and referral networks. - Experience using CRM systems or case management software. - Knowledge of accessibility and inclusive communication practices. PI36f4edecf9a6-2622
09/03/2025
Full time
Position Summary The Community Liaison and Referral Specialist serves as a key point of contact between the organization and the community, responding to inquiries via phone, email, Teams calls, and other digital platforms. This role also manages web postings and supports digital marketing efforts to promote services, events, and resources. The ideal candidate is a proactive communicator with strong organizational and technical skills, committed to connecting individuals with the support they need. REPORTING: Director of Community Engagement SUPERVISES: None Key Responsibilities Community Engagement and Communication - Respond promptly and professionally to inquiries via phone, email, Teams, and other communication channels. - Provide accurate information and referrals to community members seeking services or support. - Maintain a log of interactions and follow-ups to ensure quality service and accountability. Referral Coordination - Assess community needs and connect individuals with appropriate internal programs or external partner services. - Build and maintain relationships with referral partners and service providers. - Track referral outcomes and report on service gaps or trends. Digital Marketing and Web Management - Create, coordinate and manage web postings for events, programs, and announcements. - Collaborate with the communications team to develop and schedule digital content across platforms (e.g., website, social media, newsletters). -Work with Director of Community Engagement to schedule events, ensuring involvement of internal staff - Monitor engagement metrics and adjust strategies to improve reach and effectiveness. Administrative and Reporting - Maintain accurate records of community interactions and referrals in CRM or tracking systems. - Prepare reports on engagement activities, referral trends, and digital outreach performance. - Support team projects and initiatives as needed. Qualifications - Associate or Bachelor's degree in Communications, Social Work, Public Relations, or related field. - 2 years of experience in community outreach, customer service, or digital communications. - Strong verbal and written communication skills. - Proficiency in Microsoft Teams, email platforms, and web content management systems. - Experience with digital marketing tools (e.g., Canva, Mailchimp, social media schedulers) is a plus. - Ability to work independently and collaboratively in a fast-paced environment. Preferred Skills - Familiarity with nonprofit services and referral networks. - Experience using CRM systems or case management software. - Knowledge of accessibility and inclusive communication practices. PI36f4edecf9a6-2622
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Accountable for the auto, property or other claims operation to deliver business results at scale. Responsible and accountable for the operational execution of the member experience in claims. Creates and delivers a strategic focus on world class member experience and operational results. Collaborates across Operations and other business lines to ensure delivery of the USAA mission. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ or Tampa, FL. What youll do: Accountable for developing Claims operations strategy, plan, goals and objectives in support of USAA Strategy Accountable for delivering on plan objectives across employee, member, financial and quality goals Drives industry best practices and adoption within claims process creating continuity across the P&C Company. Leads Claims Experience owners, operational executives and/or claims functional groups to achieve business outcomes. Designs and champions claims servicing solutions across process, technology, workforce, third party, analytics in support of P&C product competitiveness Builds and leads a team of claims executive leaders for results delivery through recruiting, development, retention, coaching and performance management. Collaborates effectively with product line leaders and other senior executives to support Enterprise initiatives. Drives overall risk management and regulatory compliance through consistent frameworks and business routines. Sponsors and shapes large transformational efforts across multiple Operational areas, Lines of Business or Enterprise. Collaborates with internal partners to build supporting capabilities and deliver on shared accountabilities Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive financial services experience to include P&C industry work experience in Claims developing strategies, managing major P&C initiatives and delivering results within a complex matrix environment. 8 years of senior leadership experience in building, managing and/or developing high-performing teams and delivering results at scale. Extensive experience building strategic solutions or demonstrated ability to deliver transformation at scale. Executive-level business acumen in P&C, insurance risk, compliance, integrated change management and front-line communications leading to operational excellence. Proven ability to influence and develop positive working relationships with leaders across multiple disciplines and executive levels. Demonstrated ability to create, develop and convert strategic vision into a plan and execute on that plan. Understanding of government regulations and legal requirements involving P&C business. Executive-level risk assessment skills, including risk identification and measurement, mitigation strategy development, regulatory management, policy and procedure development What sets you apart: Demonstrated ability to design, execute and measure injury strategy including organizational structure, workforce management, litigation effectiveness and technology implementation. Demonstrated experience effectively leading injury, casualty and/or litigated claims in a complex environment Experience leading and executing end to end claim processes including the investigation, evaluation, negotiation and settlement of injury claims Ability to monitors analyze and make decisions based on data including operational reporting, industry trends and internal assessments. Effectively collaborate with critical partners including underwriting, reserving, product, legal and actuaries to deliver the strategy. Ability to deliver executive level reporting to senior leadership on claims performance, financials and strategic initiatives. What we offer: The salary range for this position is: $257,250 - $463,050. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Required Preferred Job Industries Other
09/02/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Accountable for the auto, property or other claims operation to deliver business results at scale. Responsible and accountable for the operational execution of the member experience in claims. Creates and delivers a strategic focus on world class member experience and operational results. Collaborates across Operations and other business lines to ensure delivery of the USAA mission. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ or Tampa, FL. What youll do: Accountable for developing Claims operations strategy, plan, goals and objectives in support of USAA Strategy Accountable for delivering on plan objectives across employee, member, financial and quality goals Drives industry best practices and adoption within claims process creating continuity across the P&C Company. Leads Claims Experience owners, operational executives and/or claims functional groups to achieve business outcomes. Designs and champions claims servicing solutions across process, technology, workforce, third party, analytics in support of P&C product competitiveness Builds and leads a team of claims executive leaders for results delivery through recruiting, development, retention, coaching and performance management. Collaborates effectively with product line leaders and other senior executives to support Enterprise initiatives. Drives overall risk management and regulatory compliance through consistent frameworks and business routines. Sponsors and shapes large transformational efforts across multiple Operational areas, Lines of Business or Enterprise. Collaborates with internal partners to build supporting capabilities and deliver on shared accountabilities Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive financial services experience to include P&C industry work experience in Claims developing strategies, managing major P&C initiatives and delivering results within a complex matrix environment. 8 years of senior leadership experience in building, managing and/or developing high-performing teams and delivering results at scale. Extensive experience building strategic solutions or demonstrated ability to deliver transformation at scale. Executive-level business acumen in P&C, insurance risk, compliance, integrated change management and front-line communications leading to operational excellence. Proven ability to influence and develop positive working relationships with leaders across multiple disciplines and executive levels. Demonstrated ability to create, develop and convert strategic vision into a plan and execute on that plan. Understanding of government regulations and legal requirements involving P&C business. Executive-level risk assessment skills, including risk identification and measurement, mitigation strategy development, regulatory management, policy and procedure development What sets you apart: Demonstrated ability to design, execute and measure injury strategy including organizational structure, workforce management, litigation effectiveness and technology implementation. Demonstrated experience effectively leading injury, casualty and/or litigated claims in a complex environment Experience leading and executing end to end claim processes including the investigation, evaluation, negotiation and settlement of injury claims Ability to monitors analyze and make decisions based on data including operational reporting, industry trends and internal assessments. Effectively collaborate with critical partners including underwriting, reserving, product, legal and actuaries to deliver the strategy. Ability to deliver executive level reporting to senior leadership on claims performance, financials and strategic initiatives. What we offer: The salary range for this position is: $257,250 - $463,050. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Required Preferred Job Industries Other
CYNTERGY STRUCTURAL BIM TECHNICIAN LOCATION Tulsa REPORTS TO Director of Structural Engineering TEAM Structural Engineering FLSA Class.: Non-Exempt ARE YOU READY FOR THIS? Are you someone who is passionate about building relationships and helping your team succeed? Do you get excited about working through complex design problems and helping your team exceed client expectations? Are you eager to launch your career to a new level inside a dynamic firm that is committed to building strong, capable, world-class teams? If so, you've come to the right place. We're looking for someone just like you. Bottom Line: Your design skills are one hundred percent aligned with our mission to Build Strong Teams and this is a great opportunity. WHAT WE NEED At Cyntergy, we're committed to building relationships - investing in and serving our people, community and clients thru building strong, capable teams is at the heart at who we are! Our Leadership team at our corporate office in Tulsa, OK, seeks a Structural BIM Technician to help with our structural design across many project types and our diverse business sectors. We need someone who is passionate and motivated about their work. We need someone who knows how to work with people and push the envelope. In short, we are a dynamic A&E Firm with really excellent people doing really excellent work, and we're looking for someone excellent to join our team. WHAT You'll Do As a member of the Structural Team, the day-to-day responsibilities of Structural BIM Technician will: Work with other BIM staff and engineers to accurately and precisely draft a variety of structural systems Utilize Revit to create 3D models of existing structures Utilize Revit to create clear and accurate Construction Documents with mentorship and assistance from more senior staff. Utilize AutoCAD to create clear and accurate Construction Documents with mentorship and assistance from more senior staff. Ensure quality compliance for your portions of projects by maintaining design/checking notes Provide work to mentor or other senior BIM staff for review and quality control Respond to review comments and feedback from review Assist other teammates with additional work as required Be responsible for work on multiple projects at one time Use IT tools to manage workflow Respond promptly to inquiries from other disciplines on assigned projects Attend meetings for structural team, and project teams Attend bi-weekly training and team meetings Attend construction site observations Education & Experience Associate's Degree in Drafting or a closely related field in progress Entry Level Position - we will train the right person! Experience in Revit Experience in AutoCAD is preferred but not required. Experience with Microsoft Office products Effective written and oral communication and utilize multiple communications platforms WHY US? That's easy. Cyntergy is an acclaimed, dynamic, highly regarded employer with a strong local Tulsa presence and a national reach. We have a beautiful work facility, excellent compensation and benefits, and a team culture that zealously supports personal development and diversity in the workplace. We strive to offer flexible employee work schedules to accommodate in such a way that established work hours and locations will give you the best opportunity to succeed while still balancing life outside the office with family and friends. WHAT'S NEXT If you're excited, we're excited! Just click the 'APPLY' button and we'll be in touch soon with next steps. Our process usually encompasses a couple rounds of interviews and an opportunity to chat informally with a group of potential peers. SUMMARY STATEMENT: Cyntergy is a dynamic, multidiscipline firm with a strong local Tulsa presence and a national reach. Our extensive and challenging project portfolio is supported by a diverse team of technicians, designers, engineers and architects. We invest in our employees. Cyntergy has a beautiful work facility, excellent compensation and benefits, a team culture that encourages personal development, is community oriented and supports volunteer work. We are an EEO employer. PIef81ce5-
09/01/2025
Full time
CYNTERGY STRUCTURAL BIM TECHNICIAN LOCATION Tulsa REPORTS TO Director of Structural Engineering TEAM Structural Engineering FLSA Class.: Non-Exempt ARE YOU READY FOR THIS? Are you someone who is passionate about building relationships and helping your team succeed? Do you get excited about working through complex design problems and helping your team exceed client expectations? Are you eager to launch your career to a new level inside a dynamic firm that is committed to building strong, capable, world-class teams? If so, you've come to the right place. We're looking for someone just like you. Bottom Line: Your design skills are one hundred percent aligned with our mission to Build Strong Teams and this is a great opportunity. WHAT WE NEED At Cyntergy, we're committed to building relationships - investing in and serving our people, community and clients thru building strong, capable teams is at the heart at who we are! Our Leadership team at our corporate office in Tulsa, OK, seeks a Structural BIM Technician to help with our structural design across many project types and our diverse business sectors. We need someone who is passionate and motivated about their work. We need someone who knows how to work with people and push the envelope. In short, we are a dynamic A&E Firm with really excellent people doing really excellent work, and we're looking for someone excellent to join our team. WHAT You'll Do As a member of the Structural Team, the day-to-day responsibilities of Structural BIM Technician will: Work with other BIM staff and engineers to accurately and precisely draft a variety of structural systems Utilize Revit to create 3D models of existing structures Utilize Revit to create clear and accurate Construction Documents with mentorship and assistance from more senior staff. Utilize AutoCAD to create clear and accurate Construction Documents with mentorship and assistance from more senior staff. Ensure quality compliance for your portions of projects by maintaining design/checking notes Provide work to mentor or other senior BIM staff for review and quality control Respond to review comments and feedback from review Assist other teammates with additional work as required Be responsible for work on multiple projects at one time Use IT tools to manage workflow Respond promptly to inquiries from other disciplines on assigned projects Attend meetings for structural team, and project teams Attend bi-weekly training and team meetings Attend construction site observations Education & Experience Associate's Degree in Drafting or a closely related field in progress Entry Level Position - we will train the right person! Experience in Revit Experience in AutoCAD is preferred but not required. Experience with Microsoft Office products Effective written and oral communication and utilize multiple communications platforms WHY US? That's easy. Cyntergy is an acclaimed, dynamic, highly regarded employer with a strong local Tulsa presence and a national reach. We have a beautiful work facility, excellent compensation and benefits, and a team culture that zealously supports personal development and diversity in the workplace. We strive to offer flexible employee work schedules to accommodate in such a way that established work hours and locations will give you the best opportunity to succeed while still balancing life outside the office with family and friends. WHAT'S NEXT If you're excited, we're excited! Just click the 'APPLY' button and we'll be in touch soon with next steps. Our process usually encompasses a couple rounds of interviews and an opportunity to chat informally with a group of potential peers. SUMMARY STATEMENT: Cyntergy is a dynamic, multidiscipline firm with a strong local Tulsa presence and a national reach. Our extensive and challenging project portfolio is supported by a diverse team of technicians, designers, engineers and architects. We invest in our employees. Cyntergy has a beautiful work facility, excellent compensation and benefits, a team culture that encourages personal development, is community oriented and supports volunteer work. We are an EEO employer. PIef81ce5-
Job no: 495678 Work type: Full Time Location: Swarthmore Categories: Staff, Salary (Exempt), Hybrid/Remote Swarthmore College is a highly selective liberal arts college located in the suburbs of Philadelphia, whose mission combines academic rigor with social responsibility. Swarthmore has a strong institutional commitment to inclusive excellence and nondiscrimination in its educational program and employment practices and encourages candidates who will further advance the goal of fostering a diverse and inclusive community. As one of the nation's finest institutions of higher learning, Swarthmore College is global in outlook and draws students from around the nation and world. The 425 acre campus is a designated arboretum, complete with gardens, rolling lawns, a creek, wooded hills, and hiking trails in the Crum Woods. Who We Are: Information Technology Services (ITS) works in partnership with the campus community to provide leadership and assistance in information technology matters to achieve their goals and objectives. We are a highly service-oriented organization that provides robust, reliable, adaptable, and innovative technological resources through which the College community is empowered to accomplish the College's mission and strategic plan. The opportunity: Reporting to the Director of Networking and Telecommunications, the Network Engineer performs complex engineering, including problem diagnostics and resolution, focused on the installation, configuration, and on-going evolution of campus networking to support Internet access, remote access, wireless networking, Voice over IP, and associated infrastructure. This position is approved for hybrid work, which requires being in the office at least three days per week. Essential Responsibilities Install, configure, maintain, document, automate, and otherwise support network equipment, including but not limited to: switches, routers, UPS, diagnostic equipment, monitoring/security systems, wireless controllers/access points, VoIP, and other network servers Assure network stability, operability, and proper configuration of assigned technical systems and components Identify, diagnose, and resolve complex network configuration, connectivity, security, and access problems Configure and remediate problems with IoT devices including cameras, electronic door access, alarms, and other building automation systems Monitor network status, statistics, and system logs Maintain firewall access rules, VPN (site-to-site and client-based), and end-user network access control systems Protect the network from unauthorized access or malicious intent. Configure, maintain, and support connections to multiple Internet Service Providers, Internet2, cloud services, and consortium colleges Maintain campus copper wiring and fiber optic cabling plant, including terminate/test Ethernet cabling, document, and perform network cross-connects. Provide direction to wiring contractors regarding locations and standards to be followed when installing new cabling. Who you are: Adventurous caretaker of network communications. Able to creatively apply technical knowledge to unique situations. Willing to crisscross campus to find a solution. Reliable in a crisis. Voracious reader of obscure documentation. Excellent oral and written communication skills. Ability to present ideas to work teams and clients clearly. Ability to work cooperatively in a team environment and maintain timely communication with other IT work groups. Excellent technical problem-solving skills including the ability to identify, prioritize, and resolve multiple complex technical problems. High standards of professional ethics, including maintaining confidentiality and respecting privacy. Attention to detail and good judgement in avoiding unplanned service interruptions. What you bring: Required Qualifications Bachelor's degree Minimum of 3-4 years enterprise-scale experience with all or nearly all of the following: Ethernet network switches (edge/distribution) and routers (core/border) Fast Ethernet, Gigabit ethernet, 10G, 25G, 40G, and 100GbE PoE, VLAN tags, port aggregation, and VRRP TCP/IP protocols, packet capture/analysis, DHCP, DNS, NTP, and IPAM 802.11a-ax, EAP-PEAP, WPA2, security certificates Routing protocols including OSPF and BGP Security systems including application aware NextGen firewalls VPN protocols including IPSEC, SSL VPN, site-to-site VPN IOT including phones, cameras, card access, and building automation Microsoft Windows 10/11, macOS, iOS, and Android client devices Network management and analysis systems, SNMP, Netflow, RADIUS, syslog, Splunk. Preferred Qualifications Knowledge of and experience with the following is strongly preferred: DCI technologies, including VXLAN, EVPN, and MP-BGP, anycast Juniper, HPE Aruba, Palo Alto, and Cisco network equipment Zoom Workplace Solarwinds, Splunk, syslog VMware, Windows Servers, Unix. Work experience in Higher Education. Physical Demands Position needs to traverse campus, ascend/descend building floors and transport/install equipment weighing up to 70 pounds. Working Conditions Occasional travel and equipment transport to remote sites in center city Philadelphia using personal car. Share 24x7 on-call support for major network problems with the other members of the group. What You Will Get: You'll work at one of the world's most renowned liberal arts Colleges, with incredible benefits, a stunning 420-acre campus, and a collaborative work environment. Join a team of passionate, creative people who work hard and have fun supporting the College students, faculty, and staff. We want to hear from you if you are excited about this role! For full consideration, submit applications with an uploaded resume, including a cover letter, by August 15, 2025. Applications received after this date may be reviewed on a rolling basis until the job has been filled. A cover letter indicating how your qualifications and experience have prepared you for this position. If you have experience that meets any of the preferred qualifications, please include a detailed explanation of any such experience in your cover letter and how it meets the preferred qualification(s). The market range for this position is $95,000-$119,000 per year, which represents the College's good faith and reasonable estimate of the range at the time of posting. The salary offered is determined based on factors including, but not limited to, experience and education of the final selected candidate, departmental budget availability, internal salary equity considerations, and available market information. PA Criminal Clearance Required Swarthmore College requires a PA Criminal background check for all staff positions prior to the start of employment. Education Verification Required by Position An education verification is required for this position because a college degree is a required qualification for this position.Preview our Benefits Flyer . We offer benefit plans starting at zero cost! Upon benefit eligibility, the College contributes 10% of an employee's salary to their retirement account. Employees are 100% vested in their accounts on the date participation begins. 2025 Swarthmore Benefits Guidebook Retirement Plans Tuition Grant Program Tuition Reimbursement Program Paid Time Off (Staff) Holiday Schedule Swarthmore College actively seeks and welcomes applications from candidates with exceptional qualifications, particularly those with demonstrable commitments to a more inclusive society and world. Swarthmore College is an Equal Opportunity Employer. Women and minorities are encouraged to apply. Advertised: Jul Eastern Daylight Time Applications close: Open until filled Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
09/01/2025
Full time
Job no: 495678 Work type: Full Time Location: Swarthmore Categories: Staff, Salary (Exempt), Hybrid/Remote Swarthmore College is a highly selective liberal arts college located in the suburbs of Philadelphia, whose mission combines academic rigor with social responsibility. Swarthmore has a strong institutional commitment to inclusive excellence and nondiscrimination in its educational program and employment practices and encourages candidates who will further advance the goal of fostering a diverse and inclusive community. As one of the nation's finest institutions of higher learning, Swarthmore College is global in outlook and draws students from around the nation and world. The 425 acre campus is a designated arboretum, complete with gardens, rolling lawns, a creek, wooded hills, and hiking trails in the Crum Woods. Who We Are: Information Technology Services (ITS) works in partnership with the campus community to provide leadership and assistance in information technology matters to achieve their goals and objectives. We are a highly service-oriented organization that provides robust, reliable, adaptable, and innovative technological resources through which the College community is empowered to accomplish the College's mission and strategic plan. The opportunity: Reporting to the Director of Networking and Telecommunications, the Network Engineer performs complex engineering, including problem diagnostics and resolution, focused on the installation, configuration, and on-going evolution of campus networking to support Internet access, remote access, wireless networking, Voice over IP, and associated infrastructure. This position is approved for hybrid work, which requires being in the office at least three days per week. Essential Responsibilities Install, configure, maintain, document, automate, and otherwise support network equipment, including but not limited to: switches, routers, UPS, diagnostic equipment, monitoring/security systems, wireless controllers/access points, VoIP, and other network servers Assure network stability, operability, and proper configuration of assigned technical systems and components Identify, diagnose, and resolve complex network configuration, connectivity, security, and access problems Configure and remediate problems with IoT devices including cameras, electronic door access, alarms, and other building automation systems Monitor network status, statistics, and system logs Maintain firewall access rules, VPN (site-to-site and client-based), and end-user network access control systems Protect the network from unauthorized access or malicious intent. Configure, maintain, and support connections to multiple Internet Service Providers, Internet2, cloud services, and consortium colleges Maintain campus copper wiring and fiber optic cabling plant, including terminate/test Ethernet cabling, document, and perform network cross-connects. Provide direction to wiring contractors regarding locations and standards to be followed when installing new cabling. Who you are: Adventurous caretaker of network communications. Able to creatively apply technical knowledge to unique situations. Willing to crisscross campus to find a solution. Reliable in a crisis. Voracious reader of obscure documentation. Excellent oral and written communication skills. Ability to present ideas to work teams and clients clearly. Ability to work cooperatively in a team environment and maintain timely communication with other IT work groups. Excellent technical problem-solving skills including the ability to identify, prioritize, and resolve multiple complex technical problems. High standards of professional ethics, including maintaining confidentiality and respecting privacy. Attention to detail and good judgement in avoiding unplanned service interruptions. What you bring: Required Qualifications Bachelor's degree Minimum of 3-4 years enterprise-scale experience with all or nearly all of the following: Ethernet network switches (edge/distribution) and routers (core/border) Fast Ethernet, Gigabit ethernet, 10G, 25G, 40G, and 100GbE PoE, VLAN tags, port aggregation, and VRRP TCP/IP protocols, packet capture/analysis, DHCP, DNS, NTP, and IPAM 802.11a-ax, EAP-PEAP, WPA2, security certificates Routing protocols including OSPF and BGP Security systems including application aware NextGen firewalls VPN protocols including IPSEC, SSL VPN, site-to-site VPN IOT including phones, cameras, card access, and building automation Microsoft Windows 10/11, macOS, iOS, and Android client devices Network management and analysis systems, SNMP, Netflow, RADIUS, syslog, Splunk. Preferred Qualifications Knowledge of and experience with the following is strongly preferred: DCI technologies, including VXLAN, EVPN, and MP-BGP, anycast Juniper, HPE Aruba, Palo Alto, and Cisco network equipment Zoom Workplace Solarwinds, Splunk, syslog VMware, Windows Servers, Unix. Work experience in Higher Education. Physical Demands Position needs to traverse campus, ascend/descend building floors and transport/install equipment weighing up to 70 pounds. Working Conditions Occasional travel and equipment transport to remote sites in center city Philadelphia using personal car. Share 24x7 on-call support for major network problems with the other members of the group. What You Will Get: You'll work at one of the world's most renowned liberal arts Colleges, with incredible benefits, a stunning 420-acre campus, and a collaborative work environment. Join a team of passionate, creative people who work hard and have fun supporting the College students, faculty, and staff. We want to hear from you if you are excited about this role! For full consideration, submit applications with an uploaded resume, including a cover letter, by August 15, 2025. Applications received after this date may be reviewed on a rolling basis until the job has been filled. A cover letter indicating how your qualifications and experience have prepared you for this position. If you have experience that meets any of the preferred qualifications, please include a detailed explanation of any such experience in your cover letter and how it meets the preferred qualification(s). The market range for this position is $95,000-$119,000 per year, which represents the College's good faith and reasonable estimate of the range at the time of posting. The salary offered is determined based on factors including, but not limited to, experience and education of the final selected candidate, departmental budget availability, internal salary equity considerations, and available market information. PA Criminal Clearance Required Swarthmore College requires a PA Criminal background check for all staff positions prior to the start of employment. Education Verification Required by Position An education verification is required for this position because a college degree is a required qualification for this position.Preview our Benefits Flyer . We offer benefit plans starting at zero cost! Upon benefit eligibility, the College contributes 10% of an employee's salary to their retirement account. Employees are 100% vested in their accounts on the date participation begins. 2025 Swarthmore Benefits Guidebook Retirement Plans Tuition Grant Program Tuition Reimbursement Program Paid Time Off (Staff) Holiday Schedule Swarthmore College actively seeks and welcomes applications from candidates with exceptional qualifications, particularly those with demonstrable commitments to a more inclusive society and world. Swarthmore College is an Equal Opportunity Employer. Women and minorities are encouraged to apply. Advertised: Jul Eastern Daylight Time Applications close: Open until filled Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
Position Title: Support Assistant Date Posted: 06/26/2025 Location: Davidson, NC Pay Range: N/A Please review position description and requirements and begin application online by clicking on the Apply Now above. Position Summary The Support Assistant is responsible for the weekly, monthly and annual tasks associated with equipment reporting and billing, logistics/heavy trucking, and service center work orders. Being highly motivated and willing to complete any task assigned while having the ability to communicate with other team members and their manager is a must. Using good judgment is required in all duties and any other tasks as assigned and directed by their manager. Essential Duties and Responsibilities Promote the WBI Core Values. Lead by example. Serve as a safe and productive member of the PCS department. Update equipment location, odometer and hour meter readings in Viewpoint; enter truck usage for trucking tickets and meter readings from work orders. Maintain equipment job lists for monthly billing audit. Follow up on and bill for missing tools. Process equipment billing - auto usage and Field Time Console billing. Send monthly email reminder for equipment coding in Field Time Console. Conduct monthly equipment billing audits to ensure all equipment is billed correctly. Enter unutilized equipment usage for any equipment that was not coded in Field Time Console. Organize and file of service center work orders. Maintain a list of work order quantity by technician. Prepare Job Cost Adjustments for service center work orders and damaged equipment. Match field tickets for department invoices, match and code Comdata receipts. Summarize Wright Express invoice for job billing and off road fuel tax refunds. Maintain list of equipment damages by employee; follow up to ensure Equipment Incident Reports are received. Prepare monthly reports - WBI owned and rented/leased equipment, trucking ticket totals, work order totals, preventative incident totals File IFTA quarterly tax returns. Assist/support Facilities & PCS Support Manager, Directory of Support Services, Logistics Supervisor and Service Center Supervisor as needed. Interact with internal and external customers professionally. Perform other administrative support-related duties as assigned. Marginal Duties and Responsibilities Serve as back-up for administrative office support staff as needed. Qualifications Initiative, people skills and an aptitude for achievement Education and/or Experience Minimum three years' office administrative support experience College degree preferred Excellent organizational skills, communications skills (oral and written), ability to excel at details Experience and skilled in the use of software programs such as MS Word, Excel, Outlook Knowledge, Skills and Abilities Required Plan and efficiently organize work in terms of setting and meeting priorities Interpret and follow oral and written instructions with attentiveness to detail Use independent judgment and thinking in making sound decisions and in developing solutions to problems Communicate clearly and concisely; writing, speaking, listening, etc. Correct English usage, spelling, grammar, punctuation and sentence structure Ability to support diverse personalities Ability to maintain a pleasant personality, positive and proactive thinking Utilize software and data processing applications Analyze and interpret data Creative, innovative thinking Ability to successfully manage multiple tasks simultaneously Adaptable, flexible and quick to learn new skills and office technology Discreetly handle confidential and sensitive matters Working Conditions Indoors - frequently Outdoors - occasionally Temperatures - seasonal Forty-hour work week, occasional overtime if needed Certificates, Licenses, Registrations OSHA 10-Hour Certification - provided by WB Physical Demands Sitting for long periods of time Manual dexterity Lifting, carrying or moving up to 50 pounds PM20 Wayne Brothers, Inc is an Equal Employment Opportunity/ Affirmative Action Employer. Read our EEO/AAE policy. PIa27ea369dac7-4777
09/01/2025
Full time
Position Title: Support Assistant Date Posted: 06/26/2025 Location: Davidson, NC Pay Range: N/A Please review position description and requirements and begin application online by clicking on the Apply Now above. Position Summary The Support Assistant is responsible for the weekly, monthly and annual tasks associated with equipment reporting and billing, logistics/heavy trucking, and service center work orders. Being highly motivated and willing to complete any task assigned while having the ability to communicate with other team members and their manager is a must. Using good judgment is required in all duties and any other tasks as assigned and directed by their manager. Essential Duties and Responsibilities Promote the WBI Core Values. Lead by example. Serve as a safe and productive member of the PCS department. Update equipment location, odometer and hour meter readings in Viewpoint; enter truck usage for trucking tickets and meter readings from work orders. Maintain equipment job lists for monthly billing audit. Follow up on and bill for missing tools. Process equipment billing - auto usage and Field Time Console billing. Send monthly email reminder for equipment coding in Field Time Console. Conduct monthly equipment billing audits to ensure all equipment is billed correctly. Enter unutilized equipment usage for any equipment that was not coded in Field Time Console. Organize and file of service center work orders. Maintain a list of work order quantity by technician. Prepare Job Cost Adjustments for service center work orders and damaged equipment. Match field tickets for department invoices, match and code Comdata receipts. Summarize Wright Express invoice for job billing and off road fuel tax refunds. Maintain list of equipment damages by employee; follow up to ensure Equipment Incident Reports are received. Prepare monthly reports - WBI owned and rented/leased equipment, trucking ticket totals, work order totals, preventative incident totals File IFTA quarterly tax returns. Assist/support Facilities & PCS Support Manager, Directory of Support Services, Logistics Supervisor and Service Center Supervisor as needed. Interact with internal and external customers professionally. Perform other administrative support-related duties as assigned. Marginal Duties and Responsibilities Serve as back-up for administrative office support staff as needed. Qualifications Initiative, people skills and an aptitude for achievement Education and/or Experience Minimum three years' office administrative support experience College degree preferred Excellent organizational skills, communications skills (oral and written), ability to excel at details Experience and skilled in the use of software programs such as MS Word, Excel, Outlook Knowledge, Skills and Abilities Required Plan and efficiently organize work in terms of setting and meeting priorities Interpret and follow oral and written instructions with attentiveness to detail Use independent judgment and thinking in making sound decisions and in developing solutions to problems Communicate clearly and concisely; writing, speaking, listening, etc. Correct English usage, spelling, grammar, punctuation and sentence structure Ability to support diverse personalities Ability to maintain a pleasant personality, positive and proactive thinking Utilize software and data processing applications Analyze and interpret data Creative, innovative thinking Ability to successfully manage multiple tasks simultaneously Adaptable, flexible and quick to learn new skills and office technology Discreetly handle confidential and sensitive matters Working Conditions Indoors - frequently Outdoors - occasionally Temperatures - seasonal Forty-hour work week, occasional overtime if needed Certificates, Licenses, Registrations OSHA 10-Hour Certification - provided by WB Physical Demands Sitting for long periods of time Manual dexterity Lifting, carrying or moving up to 50 pounds PM20 Wayne Brothers, Inc is an Equal Employment Opportunity/ Affirmative Action Employer. Read our EEO/AAE policy. PIa27ea369dac7-4777