HOA Community Association Manager Mansfield, TX
Allied HOA Management is looking for an experienced HOA Community Association Manager to join our growing team! This is a great opportunity to work for a growing company which offers excellent benefits, training, and the chance to work with a successful team of high performers.
This HOA Community Association Manager is responsible for overseeing the daily operations and management of a homeowners association (HOA). This position requires an experienced leader with a strong background in the HOA industry, including relevant certifications and experience with Public Improvement Districts (PID). This position will spend 20-25 hours per week in a semi-dedicated community.
Benefits:
- Paid Time-off and holidays
- Health, dental and vision insurance including telemedicine coverage
- 401(k) Retirement Savings Plan and matching (we contribute to your retirement!)
- Company paid - Employee Assistance Program
- Employee Referral Bonus Program
- Company Paid Life Insurance
- Advancement with a growing company
Position Summary:
- Ensure compliance with HOA governing documents, policies, and procedures.
- Maintains regular and effective communication with the Board of Directors, association members/owners, and vendors
- Confers with representatives of Homeowners' Association or Board of Directors to collaborate and determine community priorities
- Maintains excellent public relations and interacts with Board of Directors, Homeowners, vendors and co-workers in a positive, respectful and professional manner at all times
- Respond to emails, letters and log calls from Board of Directors, Committee Members and Homeowners
- Sends notices of HOA meetings, community updates and violations
- Updates the Board of Directors on current industry developments
- Oversees collection of assessments from residents, including lien and legal notices
- Assists accounting team to ensure HOA bills are paid correctly and on time
- Establish an annual budget for the Board of Director review and implement the approved budget
- Oversee Reserve Studies and presents the Board of Directors with recommendations.
- Refer the Board of Directors to other professional advisors (e.g. attorneys, CPAs, engineers)
- Research insurance coverage and obtain bids
- •Obtain bids and contract services with vendors such as landscapers, exterminators, trash collectors, major repair contractors, utility service repairers, and swimming pool management personnel. Inspect and maintain common elements within agreed parameters
- Attends board meetings, presents monthly financial report, and assists in administrative tasks.
- In conjunction with the Accounting Department maintain electronic files/records for members of the association/owner
- Oversees the Architectural Control Committee (ACC) request process
- Approves property resale certificates and ensures any changes of ownership
- Resolve urgent and/or critical situations
- Conduct monthly CCR inspections and process violations in the software system
Supervisory Responsibilities:
- Carries out supervisory responsibilities in accordance with the company policies and procedures and applicable local, state and federal laws.
- Responsibilities include recruiting, interviewing, hiring, and training employees; planning, and directing work; appraising performance; rewarding, coaching and counseling employees.
Qualifications:
- Minimum of two years of related experience.
- HOA management CMCA certification
Skills and Abilities:
- Customer service minded
- High degree of professionalism and "can do" attitude
- Professional attitude and appearance
- Strong written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Patient, organized, and detail oriented
- Excellent communications and listening skills
- High level of organization and ability to prioritize tasks
- Able to follow company policies as well as federal, state and local laws
- Able to work harmoniously with colleagues, customers and vendors
- Able to reliably attend work by arriving on time and remaining actively engaged to complete work responsibilities during assigned work hours.
This job description does not imply that the above functions are the only tasks that may be performed. Individuals will be expected to follow any other job-related instructions and perform any other job-related tasks as directed by management or their immediate supervisor.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Allied HOA Management is an EEO and ADA Employer
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