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Hospice Business Development Representative (BDR)
Interim HealthCare of Sacramento Folsom, California
Hospice Business Development Representative in Lodi, Galt and Elk Grove, CA At Interim HealthCare Hospice, we believe business development is about more than numbers-it's about opening doors to compassionate care when families need it most. Hospice care is rooted in people, compassion, and connection, and as a Hospice Business Development Representative, you'll have the unique opportunity to blend your sales expertise with purpose-driven work. We're looking for a driven and compassionate professional who is motivated by both results and purpose. In this role, you'll build trusted relationships with healthcare providers and community partners, ensuring families know where to turn for support and peace of mind. Your work will directly expand access to hospice care while carrying forward our mission of compassion and excellence. If you're ready to combine professional success with purpose-driven service, we'd love to have you on our team. Our Business Development Representative enjoys some excellent benefits: Competitive Salary: $65,000-$85,000 annually based on sales and hospice experience, plus commission Purpose-Driven Career: Use your skills to help patients and families receive the compassionate hospice care they deserve Supportive, Mission-Led Culture: Work with a team that values integrity, respect, and true collaboration Comprehensive Benefits Package: PTO, holiday pay, medical, dental, vision, 401(k) with match, and more As a Business Development Representative, you will: Prepares sales plan with stakeholders, including forecasts, target accounts, contacts within accounts, and budget for achieving objectives. Develops and implements a marketing plan for Hospice Services Increases awareness of and interest in Interim HealthCare Hospice by preparing and conducting presentations regarding Interim HealthCare Hospice to organizations where prospective clients might be reached or influenced. Monitors and recommends actions to improve the process through which inquiries are converted to sales. Causes profitable growth by establishing and maintaining contact and relationships with referral sources through which prospective clients might be reached and influenced. Enhances customer satisfaction and loyalty by meeting or calling selected clients and family members and periodically conducting patient satisfaction and referral source satisfaction surveys to identify and address any issues. Assures effective inquiry conversion by working with the Executive Director/Administrator to establish and monitor the process to track and respond to Interim HealthCare Hospice inquiries. Meets with potential Hospice clients and families to explain hospice benefits and solutions so that they opt for the hospice benefit through Interim HealthCare Hospice. Requirements for our Business Development Representative: Bachelor's degree in business-related subjects or equivalent work experience and training. Three (3) plus years experience in selling services to consumers, referral sources, and community organizations, preferably hospice or health care services. Demonstrated effective written and verbal communication skills, including the ability to communicate with all levels of management within and outside the company. Demonstrated familiarity with hospice or health care services, referral sources, and payors. Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation's first home care company and a leading franchise organization. With more than 300 locally owned offices nationwide, we are dedicated to a family-oriented culture that values healthcare professionals and keeps patients at the heart of everything we do. We are seeking a dynamic and driven Business Development Director to lead our hospice sales efforts-building meaningful relationships with referral partners, expanding community awareness, and helping more patients and families access the compassionate care they deserve. Interim HealthCare is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. PandoLogic.
09/06/2025
Full time
Hospice Business Development Representative in Lodi, Galt and Elk Grove, CA At Interim HealthCare Hospice, we believe business development is about more than numbers-it's about opening doors to compassionate care when families need it most. Hospice care is rooted in people, compassion, and connection, and as a Hospice Business Development Representative, you'll have the unique opportunity to blend your sales expertise with purpose-driven work. We're looking for a driven and compassionate professional who is motivated by both results and purpose. In this role, you'll build trusted relationships with healthcare providers and community partners, ensuring families know where to turn for support and peace of mind. Your work will directly expand access to hospice care while carrying forward our mission of compassion and excellence. If you're ready to combine professional success with purpose-driven service, we'd love to have you on our team. Our Business Development Representative enjoys some excellent benefits: Competitive Salary: $65,000-$85,000 annually based on sales and hospice experience, plus commission Purpose-Driven Career: Use your skills to help patients and families receive the compassionate hospice care they deserve Supportive, Mission-Led Culture: Work with a team that values integrity, respect, and true collaboration Comprehensive Benefits Package: PTO, holiday pay, medical, dental, vision, 401(k) with match, and more As a Business Development Representative, you will: Prepares sales plan with stakeholders, including forecasts, target accounts, contacts within accounts, and budget for achieving objectives. Develops and implements a marketing plan for Hospice Services Increases awareness of and interest in Interim HealthCare Hospice by preparing and conducting presentations regarding Interim HealthCare Hospice to organizations where prospective clients might be reached or influenced. Monitors and recommends actions to improve the process through which inquiries are converted to sales. Causes profitable growth by establishing and maintaining contact and relationships with referral sources through which prospective clients might be reached and influenced. Enhances customer satisfaction and loyalty by meeting or calling selected clients and family members and periodically conducting patient satisfaction and referral source satisfaction surveys to identify and address any issues. Assures effective inquiry conversion by working with the Executive Director/Administrator to establish and monitor the process to track and respond to Interim HealthCare Hospice inquiries. Meets with potential Hospice clients and families to explain hospice benefits and solutions so that they opt for the hospice benefit through Interim HealthCare Hospice. Requirements for our Business Development Representative: Bachelor's degree in business-related subjects or equivalent work experience and training. Three (3) plus years experience in selling services to consumers, referral sources, and community organizations, preferably hospice or health care services. Demonstrated effective written and verbal communication skills, including the ability to communicate with all levels of management within and outside the company. Demonstrated familiarity with hospice or health care services, referral sources, and payors. Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation's first home care company and a leading franchise organization. With more than 300 locally owned offices nationwide, we are dedicated to a family-oriented culture that values healthcare professionals and keeps patients at the heart of everything we do. We are seeking a dynamic and driven Business Development Director to lead our hospice sales efforts-building meaningful relationships with referral partners, expanding community awareness, and helping more patients and families access the compassionate care they deserve. Interim HealthCare is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. PandoLogic.
Retail Associate
Ross Stores Grand Junction, Colorado
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. Maintains a professional appearance and adheres to the Company's dress code at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $14.81 - $15.31. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance. Ross Stores Inc. is continually accepting applications for this position. The requisition does not have an anticipated close date. Required Preferred Job Industries Retail
09/06/2025
Full time
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. Maintains a professional appearance and adheres to the Company's dress code at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $14.81 - $15.31. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance. Ross Stores Inc. is continually accepting applications for this position. The requisition does not have an anticipated close date. Required Preferred Job Industries Retail
Field Sales Coach
Staples, Inc. Burlington, Wisconsin
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
09/06/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Retail Associate
Ross Stores Bend, Oregon
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. Maintains a professional appearance and adheres to the Company's dress code at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Required Preferred Job Industries Retail
09/06/2025
Full time
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. Maintains a professional appearance and adheres to the Company's dress code at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Required Preferred Job Industries Retail
Area Supervisor
Ross Stores Batesville, Mississippi
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed. ESSENTIAL FUNCTIONS: Maintaining Safe & Secure Environments: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. Removes clutter and ensures safe, clear egress to emergency exits. Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Personal and Store Brand Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times. Keeps all areas of the Store clean, well-maintained, and merchandised to standard. Responsible for daily trash removal. General Merchandising: Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Responsible for receiving merchandise truck when needed. Processes all merchandise with a sense of urgency. Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.). Responsible for cleanliness and organization of all Stockrooms. Helps deliver and place merchandise on sales floor when all merchandise is processed. Responsible for ensuring any back-stock is secured and processed to Company policy. Responsible for merchandising of department including the back stock. Responsible for the reduction of loss due to damage. Ensures compliance to the monthly presentation guidelines in assigned area. Responsible for floor moves and signing including promotional signing as needed. Responsible for re-wraps as needed. Loss Prevention: Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Ensures Public View Monitor (PVM) system is maintained properly. Conducts "Code 50" package inspections. Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Front End Supervision and Operations: Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End. Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. Controls Retail Associates' break schedule for backups, lunches and breaks. Ensures all equipment is working properly. Maintains proper supplies and recovery for the Front End area. Ensures go backs are expedited, properly scanned, security tagged and ticketed. Teaches all Associates the "Scan and Bag" best practice. Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks. Fitting Rooms: Responsible for the maintenance and cleanliness of the Fitting Rooms. Ensures all Fitting Room garment tags are audited and accounted for to Company policy. Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed. Administrative Duties as Assigned by Store Manager: Ensures Cash pulls and bank deposits are conducted to Company policy. Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed. Other duties as assigned by Store Manager. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Excellent verbal communication skills. Fluency in English. Prior Customer Service and supervisory experience preferred. Familiarity with point-of-sale equipment and applications. Ability to perform basic mathematical calculations commonly used in retail environments. Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs. SUPERVISORY RESPONSIBILITIES: Retail Associates Stockroom Leads (where applicable) DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status . click apply for full job details
09/06/2025
Full time
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed. ESSENTIAL FUNCTIONS: Maintaining Safe & Secure Environments: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. Removes clutter and ensures safe, clear egress to emergency exits. Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Personal and Store Brand Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times. Keeps all areas of the Store clean, well-maintained, and merchandised to standard. Responsible for daily trash removal. General Merchandising: Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Responsible for receiving merchandise truck when needed. Processes all merchandise with a sense of urgency. Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.). Responsible for cleanliness and organization of all Stockrooms. Helps deliver and place merchandise on sales floor when all merchandise is processed. Responsible for ensuring any back-stock is secured and processed to Company policy. Responsible for merchandising of department including the back stock. Responsible for the reduction of loss due to damage. Ensures compliance to the monthly presentation guidelines in assigned area. Responsible for floor moves and signing including promotional signing as needed. Responsible for re-wraps as needed. Loss Prevention: Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Ensures Public View Monitor (PVM) system is maintained properly. Conducts "Code 50" package inspections. Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Front End Supervision and Operations: Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End. Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. Controls Retail Associates' break schedule for backups, lunches and breaks. Ensures all equipment is working properly. Maintains proper supplies and recovery for the Front End area. Ensures go backs are expedited, properly scanned, security tagged and ticketed. Teaches all Associates the "Scan and Bag" best practice. Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks. Fitting Rooms: Responsible for the maintenance and cleanliness of the Fitting Rooms. Ensures all Fitting Room garment tags are audited and accounted for to Company policy. Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed. Administrative Duties as Assigned by Store Manager: Ensures Cash pulls and bank deposits are conducted to Company policy. Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed. Other duties as assigned by Store Manager. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Excellent verbal communication skills. Fluency in English. Prior Customer Service and supervisory experience preferred. Familiarity with point-of-sale equipment and applications. Ability to perform basic mathematical calculations commonly used in retail environments. Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs. SUPERVISORY RESPONSIBILITIES: Retail Associates Stockroom Leads (where applicable) DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status . click apply for full job details
Hospice Business Development Representative (BDR)
Interim HealthCare of Sacramento Elk Grove, California
Hospice Business Development Representative in Lodi, Galt and Elk Grove, CA At Interim HealthCare Hospice, we believe business development is about more than numbers-it's about opening doors to compassionate care when families need it most. Hospice care is rooted in people, compassion, and connection, and as a Hospice Business Development Representative, you'll have the unique opportunity to blend your sales expertise with purpose-driven work. We're looking for a driven and compassionate professional who is motivated by both results and purpose. In this role, you'll build trusted relationships with healthcare providers and community partners, ensuring families know where to turn for support and peace of mind. Your work will directly expand access to hospice care while carrying forward our mission of compassion and excellence. If you're ready to combine professional success with purpose-driven service, we'd love to have you on our team. Our Business Development Representative enjoys some excellent benefits: Competitive Salary: $65,000-$85,000 annually based on sales and hospice experience, plus commission Purpose-Driven Career: Use your skills to help patients and families receive the compassionate hospice care they deserve Supportive, Mission-Led Culture: Work with a team that values integrity, respect, and true collaboration Comprehensive Benefits Package: PTO, holiday pay, medical, dental, vision, 401(k) with match, and more As a Business Development Representative, you will: Prepares sales plan with stakeholders, including forecasts, target accounts, contacts within accounts, and budget for achieving objectives. Develops and implements a marketing plan for Hospice Services Increases awareness of and interest in Interim HealthCare Hospice by preparing and conducting presentations regarding Interim HealthCare Hospice to organizations where prospective clients might be reached or influenced. Monitors and recommends actions to improve the process through which inquiries are converted to sales. Causes profitable growth by establishing and maintaining contact and relationships with referral sources through which prospective clients might be reached and influenced. Enhances customer satisfaction and loyalty by meeting or calling selected clients and family members and periodically conducting patient satisfaction and referral source satisfaction surveys to identify and address any issues. Assures effective inquiry conversion by working with the Executive Director/Administrator to establish and monitor the process to track and respond to Interim HealthCare Hospice inquiries. Meets with potential Hospice clients and families to explain hospice benefits and solutions so that they opt for the hospice benefit through Interim HealthCare Hospice. Requirements for our Business Development Representative: Bachelor's degree in business-related subjects or equivalent work experience and training. Three (3) plus years experience in selling services to consumers, referral sources, and community organizations, preferably hospice or health care services. Demonstrated effective written and verbal communication skills, including the ability to communicate with all levels of management within and outside the company. Demonstrated familiarity with hospice or health care services, referral sources, and payors. Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation's first home care company and a leading franchise organization. With more than 300 locally owned offices nationwide, we are dedicated to a family-oriented culture that values healthcare professionals and keeps patients at the heart of everything we do. We are seeking a dynamic and driven Business Development Director to lead our hospice sales efforts-building meaningful relationships with referral partners, expanding community awareness, and helping more patients and families access the compassionate care they deserve. Interim HealthCare is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. PandoLogic.
09/06/2025
Full time
Hospice Business Development Representative in Lodi, Galt and Elk Grove, CA At Interim HealthCare Hospice, we believe business development is about more than numbers-it's about opening doors to compassionate care when families need it most. Hospice care is rooted in people, compassion, and connection, and as a Hospice Business Development Representative, you'll have the unique opportunity to blend your sales expertise with purpose-driven work. We're looking for a driven and compassionate professional who is motivated by both results and purpose. In this role, you'll build trusted relationships with healthcare providers and community partners, ensuring families know where to turn for support and peace of mind. Your work will directly expand access to hospice care while carrying forward our mission of compassion and excellence. If you're ready to combine professional success with purpose-driven service, we'd love to have you on our team. Our Business Development Representative enjoys some excellent benefits: Competitive Salary: $65,000-$85,000 annually based on sales and hospice experience, plus commission Purpose-Driven Career: Use your skills to help patients and families receive the compassionate hospice care they deserve Supportive, Mission-Led Culture: Work with a team that values integrity, respect, and true collaboration Comprehensive Benefits Package: PTO, holiday pay, medical, dental, vision, 401(k) with match, and more As a Business Development Representative, you will: Prepares sales plan with stakeholders, including forecasts, target accounts, contacts within accounts, and budget for achieving objectives. Develops and implements a marketing plan for Hospice Services Increases awareness of and interest in Interim HealthCare Hospice by preparing and conducting presentations regarding Interim HealthCare Hospice to organizations where prospective clients might be reached or influenced. Monitors and recommends actions to improve the process through which inquiries are converted to sales. Causes profitable growth by establishing and maintaining contact and relationships with referral sources through which prospective clients might be reached and influenced. Enhances customer satisfaction and loyalty by meeting or calling selected clients and family members and periodically conducting patient satisfaction and referral source satisfaction surveys to identify and address any issues. Assures effective inquiry conversion by working with the Executive Director/Administrator to establish and monitor the process to track and respond to Interim HealthCare Hospice inquiries. Meets with potential Hospice clients and families to explain hospice benefits and solutions so that they opt for the hospice benefit through Interim HealthCare Hospice. Requirements for our Business Development Representative: Bachelor's degree in business-related subjects or equivalent work experience and training. Three (3) plus years experience in selling services to consumers, referral sources, and community organizations, preferably hospice or health care services. Demonstrated effective written and verbal communication skills, including the ability to communicate with all levels of management within and outside the company. Demonstrated familiarity with hospice or health care services, referral sources, and payors. Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation's first home care company and a leading franchise organization. With more than 300 locally owned offices nationwide, we are dedicated to a family-oriented culture that values healthcare professionals and keeps patients at the heart of everything we do. We are seeking a dynamic and driven Business Development Director to lead our hospice sales efforts-building meaningful relationships with referral partners, expanding community awareness, and helping more patients and families access the compassionate care they deserve. Interim HealthCare is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. PandoLogic.
Senior Instrumentation Sales Representative
Oleumtech Corporation Williston, North Dakota
Technical Sales Representative, Oil & Gas Instrumentation & Automation Location: Bakken Region - Rockies Region Job Type: Full-time; Salaried-Exempt About OleumTech: OleumTech is a leading provider of innovative instrumentation and automation solutions for the oil and gas industry. We specialize in delivering cutting-edge technologies that optimize operations, enhance efficiency, and ensure reliable data acquisition in challenging upstream environments. We are committed to fostering long-term relationships with our clients by providing exceptional products and unparalleled technical support. Job Summary: We are seeking a highly motivated and technically proficient Technical Sales Representative to join our dynamic sales team. This role is crucial for driving sales and providing expert technical guidance on OleumTech's instrumentation and automation solutions within the oil and gas sector, with a specific focus on upstream operations. The successful candidate will be responsible for identifying and understanding customer needs, effectively presenting our differentiated solutions, and cultivating strong, lasting relationships with both resellers and end-users within an assigned territory. Responsibilities: Sales & Business Development: Achieve and exceed sales targets by actively promoting and selling OleumTech instrumentation and automation systems within the assigned territory. Proactively identify and qualify new business opportunities within the upstream oil and gas market. Provide comprehensive pre-sales technical support, including needs assessment, solution design, and proposal generation. Conduct compelling technical customer presentations and product demonstrations to showcase OleumTech's differentiated solutions at customer meetings and training sessions. Translate complex technical customer requirements into viable and effective OleumTech solutions, demonstrating a deep understanding of our product capabilities. Account Management: Develop and maintain strong, long-term relationships with key clients, including both resellers and end-users, fostering trust and loyalty. Serve as a primary point of contact for technical inquiries and support post-sale, ensuring customer satisfaction and repeat business. Regularly follow up with customers to address their evolving needs and identify opportunities for additional sales. Maintain accurate and up-to-date records of all customer visits, interactions, and sales activities within the company's CRM tool. Technical Expertise & Support: Stay abreast of industry trends, competitor activities, and advancements in automation, measurement, and wireless technologies within the oil and gas market. Continuously enhance product knowledge of OleumTech's entire instrumentation and automation portfolio. Provide expert technical advice and solutions to customers, troubleshooting issues and offering optimal configurations. Travel: Willingness and ability to travel frequently throughout the assigned territory, often with minimal notice, to customer sites for meetings, presentations, training, and support. Some overnight stays will be required. Preferred Qualifications: Education: Technical education in instrumentation, process control, automation, or a related field from an accredited institution or trade school. Equivalent work-related experience will also be considered. Experience: Minimum of four (4) years of progressive pre-sales and/or post-sales experience within the oil and gas market, specifically in instrumentation, automation, or related technologies. Technical Knowledge: In-depth knowledge of automation, measurement, and wireless technologies as applied to the oil and gas industry. Familiarity with upstream operations is highly desirable. Self-Starter: Demonstrated ability to be a self-starter with a strong sense of urgency. Organizational Skills: Excellent ability to prioritize, schedule, and complete tasks efficiently and on time. Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate complex technical concepts clearly and concisely to diverse audiences. Travel: Willingness and ability to travel extensively within the assigned territory, including some overnight stays. Compensation and Benefits: We offer a comprehensive compensation package, including a competitive base salary (aligned with the local market in which we operate), a quarterly company bonus, and rewards for performance through a generous commission plan. We offer paid time off, including separate paid sick leave and vacation, as well as eight paid holidays per year. We prioritize your health and wellness with a variety of benefits to support your physical and mental health needs, including medical, dental, and vision coverage. We also offer financial planning tools, including flexible spending accounts, health savings accounts, health reimbursement accounts, and a 401(k) plan with matching contributions. To protect against the unexpected, we offer life insurance, as well as short-term and long-term disability coverage. We support your fitness goals with a discounted gym membership and a fitness reimbursement program. PI695b167caf9d-0412
09/06/2025
Full time
Technical Sales Representative, Oil & Gas Instrumentation & Automation Location: Bakken Region - Rockies Region Job Type: Full-time; Salaried-Exempt About OleumTech: OleumTech is a leading provider of innovative instrumentation and automation solutions for the oil and gas industry. We specialize in delivering cutting-edge technologies that optimize operations, enhance efficiency, and ensure reliable data acquisition in challenging upstream environments. We are committed to fostering long-term relationships with our clients by providing exceptional products and unparalleled technical support. Job Summary: We are seeking a highly motivated and technically proficient Technical Sales Representative to join our dynamic sales team. This role is crucial for driving sales and providing expert technical guidance on OleumTech's instrumentation and automation solutions within the oil and gas sector, with a specific focus on upstream operations. The successful candidate will be responsible for identifying and understanding customer needs, effectively presenting our differentiated solutions, and cultivating strong, lasting relationships with both resellers and end-users within an assigned territory. Responsibilities: Sales & Business Development: Achieve and exceed sales targets by actively promoting and selling OleumTech instrumentation and automation systems within the assigned territory. Proactively identify and qualify new business opportunities within the upstream oil and gas market. Provide comprehensive pre-sales technical support, including needs assessment, solution design, and proposal generation. Conduct compelling technical customer presentations and product demonstrations to showcase OleumTech's differentiated solutions at customer meetings and training sessions. Translate complex technical customer requirements into viable and effective OleumTech solutions, demonstrating a deep understanding of our product capabilities. Account Management: Develop and maintain strong, long-term relationships with key clients, including both resellers and end-users, fostering trust and loyalty. Serve as a primary point of contact for technical inquiries and support post-sale, ensuring customer satisfaction and repeat business. Regularly follow up with customers to address their evolving needs and identify opportunities for additional sales. Maintain accurate and up-to-date records of all customer visits, interactions, and sales activities within the company's CRM tool. Technical Expertise & Support: Stay abreast of industry trends, competitor activities, and advancements in automation, measurement, and wireless technologies within the oil and gas market. Continuously enhance product knowledge of OleumTech's entire instrumentation and automation portfolio. Provide expert technical advice and solutions to customers, troubleshooting issues and offering optimal configurations. Travel: Willingness and ability to travel frequently throughout the assigned territory, often with minimal notice, to customer sites for meetings, presentations, training, and support. Some overnight stays will be required. Preferred Qualifications: Education: Technical education in instrumentation, process control, automation, or a related field from an accredited institution or trade school. Equivalent work-related experience will also be considered. Experience: Minimum of four (4) years of progressive pre-sales and/or post-sales experience within the oil and gas market, specifically in instrumentation, automation, or related technologies. Technical Knowledge: In-depth knowledge of automation, measurement, and wireless technologies as applied to the oil and gas industry. Familiarity with upstream operations is highly desirable. Self-Starter: Demonstrated ability to be a self-starter with a strong sense of urgency. Organizational Skills: Excellent ability to prioritize, schedule, and complete tasks efficiently and on time. Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate complex technical concepts clearly and concisely to diverse audiences. Travel: Willingness and ability to travel extensively within the assigned territory, including some overnight stays. Compensation and Benefits: We offer a comprehensive compensation package, including a competitive base salary (aligned with the local market in which we operate), a quarterly company bonus, and rewards for performance through a generous commission plan. We offer paid time off, including separate paid sick leave and vacation, as well as eight paid holidays per year. We prioritize your health and wellness with a variety of benefits to support your physical and mental health needs, including medical, dental, and vision coverage. We also offer financial planning tools, including flexible spending accounts, health savings accounts, health reimbursement accounts, and a 401(k) plan with matching contributions. To protect against the unexpected, we offer life insurance, as well as short-term and long-term disability coverage. We support your fitness goals with a discounted gym membership and a fitness reimbursement program. PI695b167caf9d-0412
Business Development Representative - Rentals (MD)
Kelly Generator & Equipment Alexandria, Virginia
Do you like a short sales cycle and monthly commissions? Are you seriously competitive and look for the best way to take care of your customer and their needs? We are seeking a Business Development Representative to join our Rentals Department. We Offer: Competitive base pay + UNCAPPED commissions. Company car with necessary equipment and resources to ensure you have everything you need to excel in your position! Comprehensive benefits package, 401k with 4% match, profit sharing and more! Respo nsibilities: Identify, pursue, grow and close new and existing client base for the RENTAL of mobile generator sets, load banks, and distribution of support equipment Develop strong relationships with, electrical and general contractors, home builders, event companies, industrial and commercial end users, rental houses Maintain and improve relationships with existing and potential customers and follow-up on outstanding opportunities in the power generation market Develop brand awareness and follow-up with customers throughout the sales process Attend Networking Events as necessary (Golf, Clay Shoots, Fishing Trips, etc ) Work with technical support team to engineer complex offerings to customer. Conduct site walks with technical support team Provide weekly contact and quote reports, track customer accounts and follow up on documented customer information in CRM software (Field Servio) Requirements/Skills: Excellent verbal and written communication skills Excellent sales and negotiation skills Basic Knowledge of diesel and natural gas engine generators is a plus, but not required. Electrical knowledge of the rental industry a plus Participate in "on-call" rotation Organized with attention to detail Proven ability to build and maintain relationships with clients Proficient with Microsoft Office Suite or related software High sense of urgency Education/Qualifications: Documented clean driving record. Minimum 3 years' experience in outside sales preferred. Emergency power generation industry experience is a plus. High School Diploma College or Vocational Tech a plus Physical Requirements: Must be able to lift 15 pounds at a time Must be able to travel locally PM22 PIe3e50eb4adb0-3619
09/06/2025
Full time
Do you like a short sales cycle and monthly commissions? Are you seriously competitive and look for the best way to take care of your customer and their needs? We are seeking a Business Development Representative to join our Rentals Department. We Offer: Competitive base pay + UNCAPPED commissions. Company car with necessary equipment and resources to ensure you have everything you need to excel in your position! Comprehensive benefits package, 401k with 4% match, profit sharing and more! Respo nsibilities: Identify, pursue, grow and close new and existing client base for the RENTAL of mobile generator sets, load banks, and distribution of support equipment Develop strong relationships with, electrical and general contractors, home builders, event companies, industrial and commercial end users, rental houses Maintain and improve relationships with existing and potential customers and follow-up on outstanding opportunities in the power generation market Develop brand awareness and follow-up with customers throughout the sales process Attend Networking Events as necessary (Golf, Clay Shoots, Fishing Trips, etc ) Work with technical support team to engineer complex offerings to customer. Conduct site walks with technical support team Provide weekly contact and quote reports, track customer accounts and follow up on documented customer information in CRM software (Field Servio) Requirements/Skills: Excellent verbal and written communication skills Excellent sales and negotiation skills Basic Knowledge of diesel and natural gas engine generators is a plus, but not required. Electrical knowledge of the rental industry a plus Participate in "on-call" rotation Organized with attention to detail Proven ability to build and maintain relationships with clients Proficient with Microsoft Office Suite or related software High sense of urgency Education/Qualifications: Documented clean driving record. Minimum 3 years' experience in outside sales preferred. Emergency power generation industry experience is a plus. High School Diploma College or Vocational Tech a plus Physical Requirements: Must be able to lift 15 pounds at a time Must be able to travel locally PM22 PIe3e50eb4adb0-3619
Sales Representative
Pine State Services - Service Experts Scarborough, Maine
Overview Residential Sales Consultant Reports To: Sales Manager or General Manager Status : Full-time, Regular position Category : Sales Location Name : Pine State Service Experts Location Address : 30 Center St. Scarborough, ME 04074 Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team: Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us, and become an EXPERT! Position Summary: The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead-generation techniques as well as internal, lead pipelines. Key Responsibilities Present comfort options of residential HVAC and water heater products and services to new and established customers. Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction. Create relationships with prospective customer and referral as well initiating calls to generate sales. Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience. Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business. Desired Skills and Qualifications Our Residential Sales Consultant (RSC) are highly ambitious, results-oriented, and self-motivated individuals. Skilled in providing innovative, customer-related recommendations, developing effective proposals, handling negotiating and closing sales. To accomplish this, a successful RSC must possess: At least a High school degree or GED. A Bachelor's degree or related professional sales certifications preferred. Prior sales experience, with a preference for experience with direct selling to consumers Strong selling and business-development skills. A demonstrated ability to effectively communication concepts to a variety of audiences. Demonstrated commitment to the delivery of high-quality, customer-focused service. Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer . Valid driver's license with acceptable driving record. Ability to consistently demonstrate a positive attendance record. Available to work flexible hours and on-call shifts as needed. Ability to meet physical demands - climb ladders and/or attic stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units, in order to assess customer requirements and take measurements. Service Experts Company Perks and Benefits for YOU Top Pay for Top Performers , including incentive and bonus opportunities Our Average Sales Professionals earn an average of $90,000-$120,000 annually TOP performers WILL earn more Generous PTO provided 19 paid days off within your first year of employment (vacation, personal holidays, & national holidays) 24 paid days off after your 2nd year of employment Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S. Hold on to more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs Company-provided smart phone , tablet , uniform plan , and tool replacement program We'll make you better at what you do with our internal Training Academy Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions Company-paid employee Life Insurance with options for YOU and your Family! Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!
09/06/2025
Full time
Overview Residential Sales Consultant Reports To: Sales Manager or General Manager Status : Full-time, Regular position Category : Sales Location Name : Pine State Service Experts Location Address : 30 Center St. Scarborough, ME 04074 Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team: Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us, and become an EXPERT! Position Summary: The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead-generation techniques as well as internal, lead pipelines. Key Responsibilities Present comfort options of residential HVAC and water heater products and services to new and established customers. Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction. Create relationships with prospective customer and referral as well initiating calls to generate sales. Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience. Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business. Desired Skills and Qualifications Our Residential Sales Consultant (RSC) are highly ambitious, results-oriented, and self-motivated individuals. Skilled in providing innovative, customer-related recommendations, developing effective proposals, handling negotiating and closing sales. To accomplish this, a successful RSC must possess: At least a High school degree or GED. A Bachelor's degree or related professional sales certifications preferred. Prior sales experience, with a preference for experience with direct selling to consumers Strong selling and business-development skills. A demonstrated ability to effectively communication concepts to a variety of audiences. Demonstrated commitment to the delivery of high-quality, customer-focused service. Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer . Valid driver's license with acceptable driving record. Ability to consistently demonstrate a positive attendance record. Available to work flexible hours and on-call shifts as needed. Ability to meet physical demands - climb ladders and/or attic stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units, in order to assess customer requirements and take measurements. Service Experts Company Perks and Benefits for YOU Top Pay for Top Performers , including incentive and bonus opportunities Our Average Sales Professionals earn an average of $90,000-$120,000 annually TOP performers WILL earn more Generous PTO provided 19 paid days off within your first year of employment (vacation, personal holidays, & national holidays) 24 paid days off after your 2nd year of employment Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S. Hold on to more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs Company-provided smart phone , tablet , uniform plan , and tool replacement program We'll make you better at what you do with our internal Training Academy Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions Company-paid employee Life Insurance with options for YOU and your Family! Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!
Customer Sales Account Manager
Staples, Inc. Waukegan, Illinois
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
09/06/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Customer Sales Account Manager
Staples, Inc. Lincolnshire, Illinois
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
09/06/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Sales Business Development Representative
Staples, Inc. Burlington, Wisconsin
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
09/06/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Business Development Representative
Ressler Motor Group Bozeman, Montana
Description: Are you a motivated and customer-focused individual looking to join a dynamic team in the automotive industry? Ressler Motor Company is currently seeking enthusiastic candidates to join our Business Development Center (BDC) as BDC Representatives. In this role, you will play a vital part in our dealership's success by connecting with customers and assisting them in finding their perfect vehicle and service solutions. Key Responsibilities: Customer Engagement: Engage with customers via phone, email, and other digital communication channels to understand their automotive needs and preferences. Lead Management: Manage incoming leads and inquiries, ensuring timely and personalized responses to potential customers. Appointment Scheduling: Schedule appointments for customers to visit our dealership for vehicle purchases, test drives, and service appointments. Product Knowledge: Develop a strong understanding of our new and used vehicle inventory, as well as our service offerings, to effectively assist customers. Customer Follow-up: Follow up with customers to ensure a positive buying and servicing experience, address any questions or concerns, and gather feedback. Sales Support: Collaborate with our sales and service teams to facilitate a seamless customer journey from inquiry to purchase or service. Requirements: Exceptional communication and interpersonal skills. Customer-centric mindset with a passion for providing outstanding service. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Previous experience in customer service, sales, or a call center is a plus. Proficiency in using CRM systems and digital communication tools. A high level of professionalism and a positive attitude. Strong organizational and time management skills. Compensation details: 17-22 Hourly Wage PIb48fab8b57c2-8795
09/06/2025
Full time
Description: Are you a motivated and customer-focused individual looking to join a dynamic team in the automotive industry? Ressler Motor Company is currently seeking enthusiastic candidates to join our Business Development Center (BDC) as BDC Representatives. In this role, you will play a vital part in our dealership's success by connecting with customers and assisting them in finding their perfect vehicle and service solutions. Key Responsibilities: Customer Engagement: Engage with customers via phone, email, and other digital communication channels to understand their automotive needs and preferences. Lead Management: Manage incoming leads and inquiries, ensuring timely and personalized responses to potential customers. Appointment Scheduling: Schedule appointments for customers to visit our dealership for vehicle purchases, test drives, and service appointments. Product Knowledge: Develop a strong understanding of our new and used vehicle inventory, as well as our service offerings, to effectively assist customers. Customer Follow-up: Follow up with customers to ensure a positive buying and servicing experience, address any questions or concerns, and gather feedback. Sales Support: Collaborate with our sales and service teams to facilitate a seamless customer journey from inquiry to purchase or service. Requirements: Exceptional communication and interpersonal skills. Customer-centric mindset with a passion for providing outstanding service. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Previous experience in customer service, sales, or a call center is a plus. Proficiency in using CRM systems and digital communication tools. A high level of professionalism and a positive attitude. Strong organizational and time management skills. Compensation details: 17-22 Hourly Wage PIb48fab8b57c2-8795
Sales Representative (Countertop)
MSI Oklahoma City, Oklahoma
Summary: The sales representative is responsible to grow and develop the sales and margins of MSI's countertop products with fabricators and K&B's located within an assigned geographic territory. Work Hours: Monday to Friday from 08:00 AM to 05:00 PM, 2 Saturday a month from 09:00 AM to 01:00 PM Seniority Level: Associate Employment Type: Full-time To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities: Develop relationships with current customers and potential customers within specific territory Assist customers by providing knowledge and training company products to their store personnel, to ensure personnel is able to present product and negotiate well with consumers Understand our products, our market competition and how to position products to overcome these factors Manage displays, samples, and selling tools for customer availability. Understand retail business financials to consult with dealers on retail pricing, advertising, promotions and ROI. Quote prices, discuss credit terms and prepare sales contracts for customer orders Estimate date of delivery to customer, based on knowledge of company's delivery schedules. Review and analyze various sales reports to identify sales potential with current customers and potential new customers Utilize any and all marketing tools such as catalogs, brochures and vendor collateral to broaden reach in territory and promote company product Research and analyze customer needs and demands based on market information Investigate and resolve customer claims/problems with deliveries, returns and credits Attend trade shows throughout the year as required Travel 40% - 80% locally, occasionally nationally and/or internationally. Perform additional duties as required and or requested. Additionally the candidate must meet the following Education and/or Experience requirements: Bachelor's Degree required Two (2) plus years' experience in channel distribution sales Minimum of 2 years of related industry experience; natural stone, slab or hard flooring industries. Minimum 2 years of outside B2B sales experience Strong math skills calculate figures and amounts such as discounts, interest, commissions, percentages, area, and volume. Ability to determine solutions for customers. Must be results-oriented and able to work both independently and within a team environment. Intermediate computer proficiency. Valid driver's license. Willing to travel up to 75% of the time Industry experience highly preferred; Countertop, Distribution and Building Materials Sales experience preferred. Excellent sales and negotiation skills Good communication and people skills Confidence and motivation to work toward targets Good organizational and time management skills Ability to work well alone or within a team Demonstrated aptitude for problem solving Resilience to deal with customers who turn you down Bilingual in Spanish a plus This role has the following physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently sits and may occasionally stand or walk. The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision. Benefits: MSI offers a comprehensive benefits package that includes: Referral, Holiday, and Annual Bonuses Annual pay increases Paid Time Off Medical, Dental, and Vision Insurance Company-paid Short Term and Long Term disability Company-paid Life Insurance Tuition Reimbursement Traditional and Roth 401(k) plans with company matching contributions Charitable donation matching programs Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests About MSI: Founded in 1975, MSI is a leading supplier of flooring tile , countertops , wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite , Quartz , Porcelain , Luxury Vinyl flooring , Slate , Marble , Travertine , Sandstone , Limestone , Quartzite , onyx , stacked stone and pavers imported from over 36 countries on six continents. Over the years, MSI has been the recipient of many prestigious awards including: Top 5 fastest growing companies - OC Business Journal Supplier Diversity Award - Home Depot Flooring Distributor multiple years in a row - Floor Covering Weekly Top Workplaces Award winner multiple times - Top Workplaces MSI Founder named the Entrepreneur of the Year - Ernst and Young MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.
09/06/2025
Full time
Summary: The sales representative is responsible to grow and develop the sales and margins of MSI's countertop products with fabricators and K&B's located within an assigned geographic territory. Work Hours: Monday to Friday from 08:00 AM to 05:00 PM, 2 Saturday a month from 09:00 AM to 01:00 PM Seniority Level: Associate Employment Type: Full-time To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities: Develop relationships with current customers and potential customers within specific territory Assist customers by providing knowledge and training company products to their store personnel, to ensure personnel is able to present product and negotiate well with consumers Understand our products, our market competition and how to position products to overcome these factors Manage displays, samples, and selling tools for customer availability. Understand retail business financials to consult with dealers on retail pricing, advertising, promotions and ROI. Quote prices, discuss credit terms and prepare sales contracts for customer orders Estimate date of delivery to customer, based on knowledge of company's delivery schedules. Review and analyze various sales reports to identify sales potential with current customers and potential new customers Utilize any and all marketing tools such as catalogs, brochures and vendor collateral to broaden reach in territory and promote company product Research and analyze customer needs and demands based on market information Investigate and resolve customer claims/problems with deliveries, returns and credits Attend trade shows throughout the year as required Travel 40% - 80% locally, occasionally nationally and/or internationally. Perform additional duties as required and or requested. Additionally the candidate must meet the following Education and/or Experience requirements: Bachelor's Degree required Two (2) plus years' experience in channel distribution sales Minimum of 2 years of related industry experience; natural stone, slab or hard flooring industries. Minimum 2 years of outside B2B sales experience Strong math skills calculate figures and amounts such as discounts, interest, commissions, percentages, area, and volume. Ability to determine solutions for customers. Must be results-oriented and able to work both independently and within a team environment. Intermediate computer proficiency. Valid driver's license. Willing to travel up to 75% of the time Industry experience highly preferred; Countertop, Distribution and Building Materials Sales experience preferred. Excellent sales and negotiation skills Good communication and people skills Confidence and motivation to work toward targets Good organizational and time management skills Ability to work well alone or within a team Demonstrated aptitude for problem solving Resilience to deal with customers who turn you down Bilingual in Spanish a plus This role has the following physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently sits and may occasionally stand or walk. The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision. Benefits: MSI offers a comprehensive benefits package that includes: Referral, Holiday, and Annual Bonuses Annual pay increases Paid Time Off Medical, Dental, and Vision Insurance Company-paid Short Term and Long Term disability Company-paid Life Insurance Tuition Reimbursement Traditional and Roth 401(k) plans with company matching contributions Charitable donation matching programs Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests About MSI: Founded in 1975, MSI is a leading supplier of flooring tile , countertops , wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite , Quartz , Porcelain , Luxury Vinyl flooring , Slate , Marble , Travertine , Sandstone , Limestone , Quartzite , onyx , stacked stone and pavers imported from over 36 countries on six continents. Over the years, MSI has been the recipient of many prestigious awards including: Top 5 fastest growing companies - OC Business Journal Supplier Diversity Award - Home Depot Flooring Distributor multiple years in a row - Floor Covering Weekly Top Workplaces Award winner multiple times - Top Workplaces MSI Founder named the Entrepreneur of the Year - Ernst and Young MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.
Customer Service Representative
Smithville Communications Ellettsville, Indiana
Smithville Communications is seeking a positive and attentive Customer Service Representative (CSR) to join our Customer Experience Team in Ellettsville, Indiana. A successful CSR enjoys building rapport with our customers, pays close attention to detail, and can multi-task. At Smithville, we take pride in providing world-class customer service locally. WHAT YOU'LL DO Check out the video of our team by clicking the link : Customer Service Department As a Customer Service Representative, you will research and resolve customer concerns and work in close partnership with all departments. You will use active listening and critical thinking skills to make sound decisions in a contact center environment. Additionally, you will: Respond to customer inquiries and effectively sell Smithville products and services to new and existing residential customers. Provide customers with product and service information, including pricing, installation costs, and product upgrades. Follow up on customer inquiries not immediately resolved within 24 hours. Actively listen to customers' concerns and needs to identify, research, and resolve customer complaints using available resources. Communicate effectively with peer departments and use sound judgment to determine an appropriate course of action. WHAT YOU NEED High school diploma or equivalent required. Fluency in the English language. Previous sales and customer service experience required. Call center experience is a plus. Proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams), and an ability to quickly learn new software. Excellent verbal and written communication skills and the ability to interact with a diverse population. Strong analytical and organizational skills, attention to detail; high level of accuracy. Ability to embrace change, learn new skills, and continuously improve. Ability to work both independently and with co-workers toward company goals WHAT WE OFFER The CSR position enables you to be the first touchpoint with our customers, learn how our products connect communities and enrich lives, and master internal software programs. It is a perfect place to start a career with Smithville; internal promotions often come from this position. We value the knowledge and skills you gain in this role. Opportunities for cross-training throughout the Customer Experience Department may be available in the future. Company Paid: Dental insurance, Term Life Insurance and Long-term Disability Low-Cost Medical plan options Prescription Drug Coverage Vision Voluntary Insurance Health Savings Account with generous annual company contributions to your HSA 401(k) Retirement Savings Plan with a valuable company matching contribution Generous Paid Time Off (PTO) program Paid holidays Tuition reimbursement Paid training and professional development opportunities Discounted company products and services Wellness incentive program worth up to $600 per year ABOUT US For more than 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana. We think you will, too! Review of employment applications will begin immediately and continue until the position is filled. Smithville is proud to be an equal-opportunity employer. Powered by JazzHR PI5d5-
09/06/2025
Full time
Smithville Communications is seeking a positive and attentive Customer Service Representative (CSR) to join our Customer Experience Team in Ellettsville, Indiana. A successful CSR enjoys building rapport with our customers, pays close attention to detail, and can multi-task. At Smithville, we take pride in providing world-class customer service locally. WHAT YOU'LL DO Check out the video of our team by clicking the link : Customer Service Department As a Customer Service Representative, you will research and resolve customer concerns and work in close partnership with all departments. You will use active listening and critical thinking skills to make sound decisions in a contact center environment. Additionally, you will: Respond to customer inquiries and effectively sell Smithville products and services to new and existing residential customers. Provide customers with product and service information, including pricing, installation costs, and product upgrades. Follow up on customer inquiries not immediately resolved within 24 hours. Actively listen to customers' concerns and needs to identify, research, and resolve customer complaints using available resources. Communicate effectively with peer departments and use sound judgment to determine an appropriate course of action. WHAT YOU NEED High school diploma or equivalent required. Fluency in the English language. Previous sales and customer service experience required. Call center experience is a plus. Proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams), and an ability to quickly learn new software. Excellent verbal and written communication skills and the ability to interact with a diverse population. Strong analytical and organizational skills, attention to detail; high level of accuracy. Ability to embrace change, learn new skills, and continuously improve. Ability to work both independently and with co-workers toward company goals WHAT WE OFFER The CSR position enables you to be the first touchpoint with our customers, learn how our products connect communities and enrich lives, and master internal software programs. It is a perfect place to start a career with Smithville; internal promotions often come from this position. We value the knowledge and skills you gain in this role. Opportunities for cross-training throughout the Customer Experience Department may be available in the future. Company Paid: Dental insurance, Term Life Insurance and Long-term Disability Low-Cost Medical plan options Prescription Drug Coverage Vision Voluntary Insurance Health Savings Account with generous annual company contributions to your HSA 401(k) Retirement Savings Plan with a valuable company matching contribution Generous Paid Time Off (PTO) program Paid holidays Tuition reimbursement Paid training and professional development opportunities Discounted company products and services Wellness incentive program worth up to $600 per year ABOUT US For more than 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana. We think you will, too! Review of employment applications will begin immediately and continue until the position is filled. Smithville is proud to be an equal-opportunity employer. Powered by JazzHR PI5d5-
Sales Representative
Donelson Air - Service Experts Nashville, Tennessee
Overview Residential Sales Consultant Reports To: Sales Manager or General Manager Status : Full-time, Regular position Category : Sales Location Name : Donelson Service Experts Location Address : 2930 Sidco Dr. Nashville, TN 37204 Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team: Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us, and become an EXPERT! Position Summary: The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead-generation techniques as well as internal, lead pipelines. Key Responsibilities Present comfort options of residential HVAC and water heater products and services to new and established customers. Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction. Create relationships with prospective customer and referral as well initiating calls to generate sales. Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience. Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business. Desired Skills and Qualifications Our Residential Sales Consultant (RSC) are highly ambitious, results-oriented, and self-motivated individuals. Skilled in providing innovative, customer-related recommendations, developing effective proposals, handling negotiating and closing sales. To accomplish this, a successful RSC must possess: At least a High school degree or GED. A Bachelor's degree or related professional sales certifications preferred. Prior sales experience, with a preference for experience with direct selling to consumers Strong selling and business-development skills. A demonstrated ability to effectively communication concepts to a variety of audiences. Demonstrated commitment to the delivery of high-quality, customer-focused service. Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer . Valid driver's license with acceptable driving record. Ability to consistently demonstrate a positive attendance record. Available to work flexible hours and on-call shifts as needed. Ability to meet physical demands - climb ladders and/or attic stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units, in order to assess customer requirements and take measurements. Service Experts Company Perks and Benefits for YOU Top Pay for Top Performers , including incentive and bonus opportunities Our Average Sales Professionals earn an average of $90,000-$120,000 annually TOP performers WILL earn more Generous PTO provided 19 paid days off within your first year of employment (vacation, personal holidays, & national holidays) 24 paid days off after your 2nd year of employment Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S. Hold on to more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs Company-provided smart phone , tablet , uniform plan , and tool replacement program We'll make you better at what you do with our internal Training Academy Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions Company-paid employee Life Insurance with options for YOU and your Family! Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!
09/06/2025
Full time
Overview Residential Sales Consultant Reports To: Sales Manager or General Manager Status : Full-time, Regular position Category : Sales Location Name : Donelson Service Experts Location Address : 2930 Sidco Dr. Nashville, TN 37204 Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team: Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us, and become an EXPERT! Position Summary: The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead-generation techniques as well as internal, lead pipelines. Key Responsibilities Present comfort options of residential HVAC and water heater products and services to new and established customers. Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction. Create relationships with prospective customer and referral as well initiating calls to generate sales. Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience. Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business. Desired Skills and Qualifications Our Residential Sales Consultant (RSC) are highly ambitious, results-oriented, and self-motivated individuals. Skilled in providing innovative, customer-related recommendations, developing effective proposals, handling negotiating and closing sales. To accomplish this, a successful RSC must possess: At least a High school degree or GED. A Bachelor's degree or related professional sales certifications preferred. Prior sales experience, with a preference for experience with direct selling to consumers Strong selling and business-development skills. A demonstrated ability to effectively communication concepts to a variety of audiences. Demonstrated commitment to the delivery of high-quality, customer-focused service. Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer . Valid driver's license with acceptable driving record. Ability to consistently demonstrate a positive attendance record. Available to work flexible hours and on-call shifts as needed. Ability to meet physical demands - climb ladders and/or attic stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units, in order to assess customer requirements and take measurements. Service Experts Company Perks and Benefits for YOU Top Pay for Top Performers , including incentive and bonus opportunities Our Average Sales Professionals earn an average of $90,000-$120,000 annually TOP performers WILL earn more Generous PTO provided 19 paid days off within your first year of employment (vacation, personal holidays, & national holidays) 24 paid days off after your 2nd year of employment Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S. Hold on to more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs Company-provided smart phone , tablet , uniform plan , and tool replacement program We'll make you better at what you do with our internal Training Academy Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions Company-paid employee Life Insurance with options for YOU and your Family! Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!
Manager Assistant - Building Materials / Lumberyard
Charles Kirchner And Son Inc Newton, Illinois
Description: We are seeking a highly motivated Building Materials / Lumberyard Manager Assistant to join our team in Newton, IL. The successful candidate will be responsible for taking care of the customer with their building materials and flooring needs. The Manager Assistant works alongside the Store Manager to ensure store operations are always running effectively and is responsible for daily operations of the store in the Store Manager's absence. The Manager Assistant must be an exemplary employee, with a driven personality, a passion for success and always displaying and promoting KBC culture. To excel in this role, these qualities of the Building Materials / Lumberyard Manager Assistant are essential: Communication Skills Integrity Honesty Problem Solving Skills Team Player Safety First Mentality Pro-Active Outlook If you are a self-starter with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Requirements: Building Materials / Lumberyard Manager Assistant Essential Duties and Responsibilities: The essential functions include, but are not limited to the following: Customer Service: Lead by example in providing excellent customer service; Build relationships with customers, vendors and team members; Respond to customer inquiries regarding product selection and figuring quotes for projects; Accurately place orders for customer materials, including special orders; Process customer transactions at the point of sale accurately (giving correct change, selecting correct form of payment, ensuring returns are processed correctly etc.); Work with team to schedule deliveries of materials to customers; Maintain inventory, product displays and pricing information within showroom and lumberyard; Ensure all customer orders are fulfilled accurately and in a timely manner; Understanding of all aspects of lumberyard operations and ability to perform all functions at any time. Financial: Ensure inventory is well maintained, equipment is in good/safe working order, and inventory is protected; keep thorough documentation of any incidents in accordance with company policy; manage inventory and maintain accurate records. Team Building: Encourage a team environment by providing an enjoyable environment with open-door communication; welcome suggestions from team members; approach each day with enthusiasm and high energy to motivate the team. Safety and Loss Prevention: Promote a safety-first atmosphere to ensure a safe and secure environment for customers and employees. Building Materials / Lumberyard Manager Assistant Benefits: 401(k) with Company match Health Insurance Dental Insurance Vision Insurance Paid time off Supplemental Insurance Employee discount Pay Scale: $18.00 - $22.00 per hour based on experience Building Materials / Lumberyard Manager Assistant Physical Demands, Work Environment and Schedule The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Individual must be able to lift and/or move up to 100 pounds. Must be able to stand, walk, bend for the duration of each shift. Ability to work in all weather conditions. Full time schedule includes a rotation of hours on Saturday's. Overtime based on business needs. Working Hours: 7:00am - 5:00pm (hours may vary by location / season; Saturday hours differ and are on a rotation; closed Sunday). Building Materials / Lumberyard Manager Assistant Minimum Qualifications (Knowledge, Skills, and Abilities) High school diploma or equivalent. Strong organizational skills and attention to detail. Ability to understand how to figure material list and pricing on estimates per customer requests. Minimum of 1 year of experience in related field. Must have solid working knowledge of retail building materials, lumber, hardware products and building materials as well as additional operations and software systems associated with the industry. Demonstrate excellent leadership and problem-solving skills. Must have general business knowledge and mathematical skills to sufficiently understand and interpret store operations. Excellent communication, time management and organizational skills. Ability to effectively and professionally communicate with customers, vendors and team members. Ability to safely operate forklifts and other yard equipment; Knowledge of safety regulations and procedures. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Language: English (Preferred) License/Certification: Driver's License (Preferred) Compensation details: 18-22 Hourly Wage PIda9a0efaf07c-9738
09/06/2025
Full time
Description: We are seeking a highly motivated Building Materials / Lumberyard Manager Assistant to join our team in Newton, IL. The successful candidate will be responsible for taking care of the customer with their building materials and flooring needs. The Manager Assistant works alongside the Store Manager to ensure store operations are always running effectively and is responsible for daily operations of the store in the Store Manager's absence. The Manager Assistant must be an exemplary employee, with a driven personality, a passion for success and always displaying and promoting KBC culture. To excel in this role, these qualities of the Building Materials / Lumberyard Manager Assistant are essential: Communication Skills Integrity Honesty Problem Solving Skills Team Player Safety First Mentality Pro-Active Outlook If you are a self-starter with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Requirements: Building Materials / Lumberyard Manager Assistant Essential Duties and Responsibilities: The essential functions include, but are not limited to the following: Customer Service: Lead by example in providing excellent customer service; Build relationships with customers, vendors and team members; Respond to customer inquiries regarding product selection and figuring quotes for projects; Accurately place orders for customer materials, including special orders; Process customer transactions at the point of sale accurately (giving correct change, selecting correct form of payment, ensuring returns are processed correctly etc.); Work with team to schedule deliveries of materials to customers; Maintain inventory, product displays and pricing information within showroom and lumberyard; Ensure all customer orders are fulfilled accurately and in a timely manner; Understanding of all aspects of lumberyard operations and ability to perform all functions at any time. Financial: Ensure inventory is well maintained, equipment is in good/safe working order, and inventory is protected; keep thorough documentation of any incidents in accordance with company policy; manage inventory and maintain accurate records. Team Building: Encourage a team environment by providing an enjoyable environment with open-door communication; welcome suggestions from team members; approach each day with enthusiasm and high energy to motivate the team. Safety and Loss Prevention: Promote a safety-first atmosphere to ensure a safe and secure environment for customers and employees. Building Materials / Lumberyard Manager Assistant Benefits: 401(k) with Company match Health Insurance Dental Insurance Vision Insurance Paid time off Supplemental Insurance Employee discount Pay Scale: $18.00 - $22.00 per hour based on experience Building Materials / Lumberyard Manager Assistant Physical Demands, Work Environment and Schedule The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Individual must be able to lift and/or move up to 100 pounds. Must be able to stand, walk, bend for the duration of each shift. Ability to work in all weather conditions. Full time schedule includes a rotation of hours on Saturday's. Overtime based on business needs. Working Hours: 7:00am - 5:00pm (hours may vary by location / season; Saturday hours differ and are on a rotation; closed Sunday). Building Materials / Lumberyard Manager Assistant Minimum Qualifications (Knowledge, Skills, and Abilities) High school diploma or equivalent. Strong organizational skills and attention to detail. Ability to understand how to figure material list and pricing on estimates per customer requests. Minimum of 1 year of experience in related field. Must have solid working knowledge of retail building materials, lumber, hardware products and building materials as well as additional operations and software systems associated with the industry. Demonstrate excellent leadership and problem-solving skills. Must have general business knowledge and mathematical skills to sufficiently understand and interpret store operations. Excellent communication, time management and organizational skills. Ability to effectively and professionally communicate with customers, vendors and team members. Ability to safely operate forklifts and other yard equipment; Knowledge of safety regulations and procedures. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Language: English (Preferred) License/Certification: Driver's License (Preferred) Compensation details: 18-22 Hourly Wage PIda9a0efaf07c-9738
Customer Service Representative
Jason McBride - State Farm Agency Union City, Michigan
Customer Service Representative Location: Union City, MI, 49094 Salary: $40000.0 - $60000.0/year Experience: 5 Year(s) - State Farm Agency, located in , is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not limited to: Answer phones and greet clients Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options You will receive: Salary plus Commission/Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Ability to work in a team environment Ability to assess customer needs and conduct effective interviews Ability to effectively relate to a customer Property Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PI4824c22d5-
09/06/2025
Full time
Customer Service Representative Location: Union City, MI, 49094 Salary: $40000.0 - $60000.0/year Experience: 5 Year(s) - State Farm Agency, located in , is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not limited to: Answer phones and greet clients Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options You will receive: Salary plus Commission/Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Ability to work in a team environment Ability to assess customer needs and conduct effective interviews Ability to effectively relate to a customer Property Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PI4824c22d5-
Subaru Business Development Representative
Ressler Motor Group Bozeman, Montana
Description: POSITION SUMMARY: The Business Development Center(BDC) Representative is primarily responsible for answering all incoming Sales/Service phone calls and serving customers enthusiastically on the phone, via e-mail, and instant messaging, securing and updating confidential customer information, and scheduling sales appointments while maintaining the highest level of customer service, satisfaction, and retention. ESSENTIAL DUTIES: Answer incoming Sales/Service calls, schedules sales appointments, and secure client information in a courteous and professional manner. Answer incoming Sales/Service Appointment and Internet leads for Subaru, Audi and VW and ensure successful handoffs of phone and internet leads to Sales Consultants/Service Advisors. Adhere to pre-set phone scripts and make suggestions for improvements to management. Document conversations with customers in a detailed and through manner to allow reference of conversation notes at a future date. Follow up with and re-schedule no-show customer appointments. Accurately maintain and update the BDC Call Log Take photos of inventory to ensure accurate inventory representation on websites. Requirements: Education and Experience: High School Diploma or Equivalent. Compensation details: 17-22 Hourly Wage PI1a07adc88d71-1311
09/06/2025
Full time
Description: POSITION SUMMARY: The Business Development Center(BDC) Representative is primarily responsible for answering all incoming Sales/Service phone calls and serving customers enthusiastically on the phone, via e-mail, and instant messaging, securing and updating confidential customer information, and scheduling sales appointments while maintaining the highest level of customer service, satisfaction, and retention. ESSENTIAL DUTIES: Answer incoming Sales/Service calls, schedules sales appointments, and secure client information in a courteous and professional manner. Answer incoming Sales/Service Appointment and Internet leads for Subaru, Audi and VW and ensure successful handoffs of phone and internet leads to Sales Consultants/Service Advisors. Adhere to pre-set phone scripts and make suggestions for improvements to management. Document conversations with customers in a detailed and through manner to allow reference of conversation notes at a future date. Follow up with and re-schedule no-show customer appointments. Accurately maintain and update the BDC Call Log Take photos of inventory to ensure accurate inventory representation on websites. Requirements: Education and Experience: High School Diploma or Equivalent. Compensation details: 17-22 Hourly Wage PI1a07adc88d71-1311
B2B Sales Representative
Staples, Inc. Rockford, Illinois
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
09/06/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience. What's needed - Preferred Qualifications: 2+ years of experience in coaching, training or adult learning / education Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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