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call center sales rep customer facing
Parts Specialist
O'Reilly Automotive Stores Milford, Michigan
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise. Assist managers and/or installer service specialists in serving the professional customers as needed and directed. Complete assigned company training relevant to position. Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions. Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures. Address and resolve customer complaints in a friendly manner. Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc. Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc. Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met. Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.) Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Ability to quickly match alphanumeric sequences Ability to provide outstanding, friendly and professional customer service Must be able to multitask, handling customers on the phone and in the store at the same time Desired: Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification Fluency in multiple languages (Spanish is highly desired) O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: or call , ext. 68901, and provide your requested accommodation, and position details.
09/05/2025
Full time
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise. Assist managers and/or installer service specialists in serving the professional customers as needed and directed. Complete assigned company training relevant to position. Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions. Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures. Address and resolve customer complaints in a friendly manner. Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc. Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc. Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met. Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.) Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Ability to quickly match alphanumeric sequences Ability to provide outstanding, friendly and professional customer service Must be able to multitask, handling customers on the phone and in the store at the same time Desired: Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification Fluency in multiple languages (Spanish is highly desired) O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: or call , ext. 68901, and provide your requested accommodation, and position details.
Parts Specialist
O'Reilly Automotive Stores Negaunee, Michigan
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise. Assist managers and/or installer service specialists in serving the professional customers as needed and directed. Complete assigned company training relevant to position. Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions. Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures. Address and resolve customer complaints in a friendly manner. Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc. Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc. Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met. Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.) Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Ability to quickly match alphanumeric sequences Ability to provide outstanding, friendly and professional customer service Must be able to multitask, handling customers on the phone and in the store at the same time Desired: Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification Fluency in multiple languages (Spanish is highly desired) O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: or call , ext. 68901, and provide your requested accommodation, and position details.
09/05/2025
Full time
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise. Assist managers and/or installer service specialists in serving the professional customers as needed and directed. Complete assigned company training relevant to position. Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions. Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures. Address and resolve customer complaints in a friendly manner. Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc. Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc. Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met. Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.) Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Ability to quickly match alphanumeric sequences Ability to provide outstanding, friendly and professional customer service Must be able to multitask, handling customers on the phone and in the store at the same time Desired: Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification Fluency in multiple languages (Spanish is highly desired) O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: or call , ext. 68901, and provide your requested accommodation, and position details.
Client Service I Representative- Device Maintenance
Canon U.S.A., Inc. New York, New York
Client Service I Representative- Device Maintenance US-NY-New York Job ID: 33010 Type: Full-Time # of Openings: 1 Category: Field Service NY - NY-NYC Health-MS About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Device Maintenance: -Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location. -Follows daily, established maintenance processes and procedures. -Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper. -Evaluates equipment issues and notifies service department if unable to resolve. -Delivers paper. -Assists end-users in basic functionality of equipment. -Records meter reads. -Maintains service activity reports. -Monitors supplies and restocks inventory. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. This position will support our customer at site locations in Brooklyn, NY. In accordance with applicable law, we are providing the anticipated rate for this role : $17.20 - $23.37 hourly - HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PI7b4dc79b5ed9-9618
09/02/2025
Full time
Client Service I Representative- Device Maintenance US-NY-New York Job ID: 33010 Type: Full-Time # of Openings: 1 Category: Field Service NY - NY-NYC Health-MS About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Device Maintenance: -Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location. -Follows daily, established maintenance processes and procedures. -Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper. -Evaluates equipment issues and notifies service department if unable to resolve. -Delivers paper. -Assists end-users in basic functionality of equipment. -Records meter reads. -Maintains service activity reports. -Monitors supplies and restocks inventory. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. This position will support our customer at site locations in Brooklyn, NY. In accordance with applicable law, we are providing the anticipated rate for this role : $17.20 - $23.37 hourly - HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PI7b4dc79b5ed9-9618
Christus Health
Marketing Specialist Senior - Irving
Christus Health Irving, Texas
Description Summary: The Senior Marketing Specialist ("the Specialist") is responsible for leading coordination of marketing and communication activities for CHRISTUS entities and departments/initiatives as directed by the Senior Director of Strategic Marketing and Communications as part of the system strategic marketing and communications department's function. Specifically, the Senior Marketing Specialist is responsible for assisting with regional/entity marketing plan development and customer relationship management (CRM) program development which includes: coordination of system health campaigns or other branding/marketing messaging as needed for regional use, coordination with system ad agencies and graphic designers for campaign development and/or order form development, understanding CRM strategies for the deployment at the regional/entity level, identifying customer segments and engagement activities especially in terms of affinity groups and related specialized targets, utilizing third party contracted applications, assisting Director of CRM with regional/entity educational opportunities/meetings and coordination of plug-in products such as e-newsletters and printing production as needed, and serving as the primary department contact for Project Management of internal system department requests which includes, but not limited to: Human Resources, Wellness/Benefits, Diversity and Inclusion, Legal, Mission and Ethics, etc. The Specialist will possess the ability to manage outside vendors, ad agencies, graphic designers, production companies, printers and related contracted resources to meet deadline and budget requirements for projects. Coordination also involves teaming the right internal resources for project completion interfacing with others such as writing/communications, PR/social media, strategic planning, business development, legal, etc. The Specialist will serve as primary department contact for brand management including creation and maintenance of the CHRISTUS Brand Center (Identity Manager), maintaining brand standards and logo guidelines, processing name requests with region/entities and system Legal department, managing third party branding vendor relations and contracts, handling external signage requests/designs/capital requests, managing the CHRISTUS Store and all other duties related to identity management and third party vendor coordination. The Specialist will be the primary department contact for system special events as needed including Touchstone awards, Open Houses, charitable event participation, etc. This Specialist will possess a strong marketing strategy and communications background with the ability to assess the utilization of marketing resources including advertising, public relations, collateral materials, CRM, e-Marketing, sales activity, etc., to best utilize budget and meet pre-defined goals or return on investment levels. The Specialist will serve as a partner to regions/entities in their planning efforts supporting the use of system resources such as CRM third party data, e-Marketing offerings, design resources and similar components to help develop and implement their marketing plans and campaigns (especially related to growing profitable business and increasing sales). The Specialist will serve as an internal Project Manager to system departments for coordination of campaign needs, collateral material creation and production, and special projects assistance, working with all system department members including the areas of marketing, CRM, PR/social media, communications, etc., for project coordination. The Specialist will help coordinate agency involvement as needed, create promotional pieces/items and other printed materials to support these marketing efforts and events; and serve as a liaison to regional marketing leaders for their involvement in system Associate communication efforts as needed. The Senior Marketing Specialist will be in a position to interface daily with various publics and constituents, including senior leadership at the system and entity level, marketing professionals at all regional entities, ad agencies and design firms, board members, news media representatives, community and political leaders and the general public. The Specialist will be privy to and responsible for confidential corporate information, including strategic plans, financial information, risk management situations and patient information and should exercise professional judgment in relation to maintaining the confidentiality of such knowledge and information. Responsibilities: In cooperation with the System Director, plan and implement marketing campaigns, including working closely with the marketing/communications staffs and senior leaders at the regions, to assist in implementation of the campaigns Serve as an internal consultant to CHRISTUS regions and other system departments, preparing and assisting in the development, implementation, and measurement of strategic communications and marketing plans and tools In cooperation with the System Director, assist in developing the internal strategic communications plan for CHRISTUS Health, coordinating the writing, production and distribution of internal communications tools when needed In cooperation with the Senior Vice President and System Director of Public Affairs, assist with media relations, crisis communications and public relations activities as needed Working with the Senior Communications Specialist, assist with significant, on-going system department projects (for human resources/benefits/organization development/community health) on a limited basis that need communications plan development and implementation Assist the System Director in managing CHRISTUS Health's Customer Relationship Management (CRM) marketing database Provide regional creation and management of customer market research and message development, market segmentation studies, tracking and performance improvement measures, and other support services for various regions Supervise and coordinating the work of various freelance and contract support including photographers and graphic artists as needed for marketing and communication projects Requirements: Bachelor's Degree Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
09/01/2025
Full time
Description Summary: The Senior Marketing Specialist ("the Specialist") is responsible for leading coordination of marketing and communication activities for CHRISTUS entities and departments/initiatives as directed by the Senior Director of Strategic Marketing and Communications as part of the system strategic marketing and communications department's function. Specifically, the Senior Marketing Specialist is responsible for assisting with regional/entity marketing plan development and customer relationship management (CRM) program development which includes: coordination of system health campaigns or other branding/marketing messaging as needed for regional use, coordination with system ad agencies and graphic designers for campaign development and/or order form development, understanding CRM strategies for the deployment at the regional/entity level, identifying customer segments and engagement activities especially in terms of affinity groups and related specialized targets, utilizing third party contracted applications, assisting Director of CRM with regional/entity educational opportunities/meetings and coordination of plug-in products such as e-newsletters and printing production as needed, and serving as the primary department contact for Project Management of internal system department requests which includes, but not limited to: Human Resources, Wellness/Benefits, Diversity and Inclusion, Legal, Mission and Ethics, etc. The Specialist will possess the ability to manage outside vendors, ad agencies, graphic designers, production companies, printers and related contracted resources to meet deadline and budget requirements for projects. Coordination also involves teaming the right internal resources for project completion interfacing with others such as writing/communications, PR/social media, strategic planning, business development, legal, etc. The Specialist will serve as primary department contact for brand management including creation and maintenance of the CHRISTUS Brand Center (Identity Manager), maintaining brand standards and logo guidelines, processing name requests with region/entities and system Legal department, managing third party branding vendor relations and contracts, handling external signage requests/designs/capital requests, managing the CHRISTUS Store and all other duties related to identity management and third party vendor coordination. The Specialist will be the primary department contact for system special events as needed including Touchstone awards, Open Houses, charitable event participation, etc. This Specialist will possess a strong marketing strategy and communications background with the ability to assess the utilization of marketing resources including advertising, public relations, collateral materials, CRM, e-Marketing, sales activity, etc., to best utilize budget and meet pre-defined goals or return on investment levels. The Specialist will serve as a partner to regions/entities in their planning efforts supporting the use of system resources such as CRM third party data, e-Marketing offerings, design resources and similar components to help develop and implement their marketing plans and campaigns (especially related to growing profitable business and increasing sales). The Specialist will serve as an internal Project Manager to system departments for coordination of campaign needs, collateral material creation and production, and special projects assistance, working with all system department members including the areas of marketing, CRM, PR/social media, communications, etc., for project coordination. The Specialist will help coordinate agency involvement as needed, create promotional pieces/items and other printed materials to support these marketing efforts and events; and serve as a liaison to regional marketing leaders for their involvement in system Associate communication efforts as needed. The Senior Marketing Specialist will be in a position to interface daily with various publics and constituents, including senior leadership at the system and entity level, marketing professionals at all regional entities, ad agencies and design firms, board members, news media representatives, community and political leaders and the general public. The Specialist will be privy to and responsible for confidential corporate information, including strategic plans, financial information, risk management situations and patient information and should exercise professional judgment in relation to maintaining the confidentiality of such knowledge and information. Responsibilities: In cooperation with the System Director, plan and implement marketing campaigns, including working closely with the marketing/communications staffs and senior leaders at the regions, to assist in implementation of the campaigns Serve as an internal consultant to CHRISTUS regions and other system departments, preparing and assisting in the development, implementation, and measurement of strategic communications and marketing plans and tools In cooperation with the System Director, assist in developing the internal strategic communications plan for CHRISTUS Health, coordinating the writing, production and distribution of internal communications tools when needed In cooperation with the Senior Vice President and System Director of Public Affairs, assist with media relations, crisis communications and public relations activities as needed Working with the Senior Communications Specialist, assist with significant, on-going system department projects (for human resources/benefits/organization development/community health) on a limited basis that need communications plan development and implementation Assist the System Director in managing CHRISTUS Health's Customer Relationship Management (CRM) marketing database Provide regional creation and management of customer market research and message development, market segmentation studies, tracking and performance improvement measures, and other support services for various regions Supervise and coordinating the work of various freelance and contract support including photographers and graphic artists as needed for marketing and communication projects Requirements: Bachelor's Degree Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Senior Account Executive
Canon U.S.A., Inc. Spokane, Washington
Senior Account Executive US-WA-Spokane Job ID: 32904 Type: Full-Time # of Openings: 1 Category: Sales/Business Development WA - Spokane About the Role Does the art of the deal drive your day-to-day need to succeed? Do you have a way with words that's matched only by your desire to devour new technology concepts and solutions? Are customer concerns always king in your court? If your answer to all these questions is a resounding 'YES', Canon USA, a leader in print technology, solutions, and services, wants you to take our call. We're in need of a Senior Account Executive, Workplace Technologies & Services (WTS), who can immediately impact the selling of Canon's world-class hardware and software technology-based solutions to a dedicated marketplace while solving key business challenges to promote the Future of Work. Enjoy a competitive benefits package, continuous training and education advantages, and an active account base to advance your career. You can also take advantage of a car allowance and merit-based sales achievement trips to exotic locations. So, if you're a pro at picking up on customer needs, highly motivated to identify new opportunities and capitalize on them, and looking to sow the seeds of your long-term sales career with an industry leader in technology and digital transformation, this position has your name on it. Apply today! This role requires you to live within a reasonable commuting distance to Spokane, WA so that you can adequately execute your job responsibilities. Your Impact - Master the core capabilities of innovative products, solutions, and technologies from Canon USA and our third-party providers and promote those benefits to current and prospective customers to effectively drive sales results and consistently achieve individual and team revenue goals. This can include a variety of technological advancements-from enhancing cybersecurity and cloud data functionality to driving backfile conversion and managed print, IT, and automation services. - Proficiently learn and utilize the Salesforce CRM platform to manage client and prospect accounts. - Actively contact an assigned account base via direct calls, Canon USA's customized email campaigns, and social media platforms to develop sales opportunities and establish engagement. - Relentlessly conduct in-person discovery meetings, presentations, and demonstrations, while leading strategic conversations with business owners, executives, and other stakeholders to i dentify customer requirements, competitive trends, and business challenges/organizational needs. - Focus on an optimal customer experience throughout the sales process by developing strategic plans to address both the short-term and long-term requirements of the customer to help generate new revenue streams. - Leverage a team of technology subject matter experts to enrich knowledge base, facilitate sales wins, and achieve customer goals and success through active collaboration efforts. - Develop and nurture high-level relationships within a comprehensive customer base to enhance long-term viability and greater account penetration. As a Canon USA sales professional, you'll have access to a series of helpful tools to support your success, including: ZoomInfo (an extensive B2B contact database), internal solutions sales process materials, ROI assessment tools to showcase the monetary benefits of technology investments, special market-specific pricing opportunities, customer-facing case studies, a business development team to help nurture prospective customers, and much more. About You: The Skills & Expertise You Bring - Hold a bachelor's degree in a relevant field or equivalent experience (preferred), plus three years of business-to-business sales or customer-facing experience. - Possess an unwavering passion, aptitude, and interest to learn a variety of new technology and services in a rapidly evolving industry. - Sport a successful track record of persuading others to pursue innovative ideas. - Command strong communication skills centered around a desire to build solid working relationships. - Embrace the ability to effectively work independently and manage time precisely. - Capable and willing to travel occasionally within the local market (valid driver's license and acceptable driving record necessary). We are providing the anticipated base salary range for this role: $50,000 - $63,160 annually. This role is eligible for commission under the terms of an applicable plan. This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PI28dbfc9447b8-8597
09/01/2025
Full time
Senior Account Executive US-WA-Spokane Job ID: 32904 Type: Full-Time # of Openings: 1 Category: Sales/Business Development WA - Spokane About the Role Does the art of the deal drive your day-to-day need to succeed? Do you have a way with words that's matched only by your desire to devour new technology concepts and solutions? Are customer concerns always king in your court? If your answer to all these questions is a resounding 'YES', Canon USA, a leader in print technology, solutions, and services, wants you to take our call. We're in need of a Senior Account Executive, Workplace Technologies & Services (WTS), who can immediately impact the selling of Canon's world-class hardware and software technology-based solutions to a dedicated marketplace while solving key business challenges to promote the Future of Work. Enjoy a competitive benefits package, continuous training and education advantages, and an active account base to advance your career. You can also take advantage of a car allowance and merit-based sales achievement trips to exotic locations. So, if you're a pro at picking up on customer needs, highly motivated to identify new opportunities and capitalize on them, and looking to sow the seeds of your long-term sales career with an industry leader in technology and digital transformation, this position has your name on it. Apply today! This role requires you to live within a reasonable commuting distance to Spokane, WA so that you can adequately execute your job responsibilities. Your Impact - Master the core capabilities of innovative products, solutions, and technologies from Canon USA and our third-party providers and promote those benefits to current and prospective customers to effectively drive sales results and consistently achieve individual and team revenue goals. This can include a variety of technological advancements-from enhancing cybersecurity and cloud data functionality to driving backfile conversion and managed print, IT, and automation services. - Proficiently learn and utilize the Salesforce CRM platform to manage client and prospect accounts. - Actively contact an assigned account base via direct calls, Canon USA's customized email campaigns, and social media platforms to develop sales opportunities and establish engagement. - Relentlessly conduct in-person discovery meetings, presentations, and demonstrations, while leading strategic conversations with business owners, executives, and other stakeholders to i dentify customer requirements, competitive trends, and business challenges/organizational needs. - Focus on an optimal customer experience throughout the sales process by developing strategic plans to address both the short-term and long-term requirements of the customer to help generate new revenue streams. - Leverage a team of technology subject matter experts to enrich knowledge base, facilitate sales wins, and achieve customer goals and success through active collaboration efforts. - Develop and nurture high-level relationships within a comprehensive customer base to enhance long-term viability and greater account penetration. As a Canon USA sales professional, you'll have access to a series of helpful tools to support your success, including: ZoomInfo (an extensive B2B contact database), internal solutions sales process materials, ROI assessment tools to showcase the monetary benefits of technology investments, special market-specific pricing opportunities, customer-facing case studies, a business development team to help nurture prospective customers, and much more. About You: The Skills & Expertise You Bring - Hold a bachelor's degree in a relevant field or equivalent experience (preferred), plus three years of business-to-business sales or customer-facing experience. - Possess an unwavering passion, aptitude, and interest to learn a variety of new technology and services in a rapidly evolving industry. - Sport a successful track record of persuading others to pursue innovative ideas. - Command strong communication skills centered around a desire to build solid working relationships. - Embrace the ability to effectively work independently and manage time precisely. - Capable and willing to travel occasionally within the local market (valid driver's license and acceptable driving record necessary). We are providing the anticipated base salary range for this role: $50,000 - $63,160 annually. This role is eligible for commission under the terms of an applicable plan. This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PI28dbfc9447b8-8597
Pfizer Connect Vaccines Area Business Manager
Pfizer Lake Forest, Illinois
ROLE SUMMARY All over the world, Pfizer colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives. The Pfizer Connect Vaccines Area Business Manager (PC-ABM) reports into the Pfizer Connect HBU & Vaccines National Business Director and works with U.S. customer facing and HQ teams across the organization. The PC-ABM is responsible to deliver against sales and customer experience objectives for an assigned list of HCP customers via outbound virtual approaches. They are accountable for the supervision, development and leadership of 10-12 Pfizer Connect Health & Science Representatives (PCHRs) at the Pfizer Connect Center, sales performance of the business portfolio of products, development of superior virtual excellence capabilities across the team and business knowledge of the area landscape to assess key stakeholders and future trends within the business marketplace. This position will require regular in-person coaching and observation of PCHRs at the designated Pfizer Connect Center and frequent customer contact as well as the development of a strong, effective partnership with marketing and channel colleagues (i.e KAMs). The PC-ABM will ensure compliant execution by team members, driving understanding of relevant policies and guidance and advancing a culture of integrity. The PC-ABM will partner seamlessly with Pfizer Connect leadership to deliver the optimal customer experience, advance capabilities and performance of colleagues at the Pfizer Connect Center as well as with BU leadership on the achievement of sales and engagement metrics. Responsible for supervising operations of the assigned virtual area to include hiring, coaching, representative development, performance management, and the review of key "priority" accounts within the medical community, managing 10-12 sales representatives. Effectively plan and operationalize a strategy to achieve assigned business and customer experience objectives, collaborating with Pfizer Connect and BU partners, including but not limited to Management Teams, Channel Partners, and other cross-functional partners. BU Area Ownership / Alignment Develops and implements strategic plans for the assigned virtual area​ and overall responsibility for budgets in alignment with BU Regional Business Director and Pfizer Connect National Business Director's expectations to achieve the business potential of the area Proactively analyzes data to identify market trends ​ Collaborates, identifies, & motivates key account development and opportunities that impacts regional / national business​ Builds relationships with customers (including KOLs) and key stakeholders (including members of the Region Management Teams, Channel Partners, and other cross-functional partners) and utilizes content appropriately for engagement​ Effectively plan and conduct plan of action and other meetings with BU Area Business Teams, Channel Partners, and other cross-functional partners​ Collaborates effectively in an integrated account team​ and champions the value of cross-functional collaboration to deliver on customer needs Leads cross functional partnerships where, for example, the Pfizer Connect ABM partners with their in-field counterpart to coordinate a program for an office / HCP to meet defined needs in a compliant manner Maintains enhanced product and or portfolio, disease state, and market knowledge in order to respond accurately to all questions regarding products, policies, and business-related issues from customers & reps​ Team Leadership Ensures actions of self and team are fully compliant; has complete understanding of all relevant compliance laws, policies and processes​ Implements and upholds required Standards with promotional colleagues Ensures appropriate integration with the BU teams for themselves and for the PCHR's (i.e. with the BU ABM and Region) Applies situational leadership skills and employs multiple and interactive methods of coaching (e.g., virtual 'ride a longs', utilization of chat function while shadowing, F2F coaching) to build rep capabilities ​ Builds strong team culture, colleague engagement and morale ​ Promotes a feedback culture and continuous improvement mindset in team to assess quality of customer experience (e.g., uses virtual pulse surveys, team barometers, customer feedback) ​ Set team goals and hold team members accountable for consistent adherence (e.g., time management, technical knowledge, communication, compliance, use of technology) Maintains visibility into individual call planning for direct reports​ Virtual Excellence / Customer Experience / Pfizer Connect Leadership Works with Pfizer Connect National Business Director and peers to continuously improve performance and execution of promotional skills, product knowledge, and capabilities needed for individuals and teams Uses metrics to continuously monitor and improve the customer experience provided by representatives on his/her team while sharing best practices and learnings with other Pfizer Connect Leaders Builds a diverse, capable pipeline of talent for future Health & Science Sales roles in the BUs Able to expertly operate digital and virtual tools / platforms and trains the team to master all available digital / virtual content Demonstrates advanced virtual communication skills (e.g., empathy, listening, asking probing questions) ​ Models systematic approach to virtual engagement (e.g., clear agenda, next steps/follow ups) ​ Demonstrates remote collaboration skills to seamlessly connect with other BU CFCs and uses digital tools (e.g., digital triage app)​ ​​Leverages insights and time management from new analytics tools (e.g., Fit-for-Role Profile) Basic Qualifications Bachelor's Degree required 10+ years of experience required; less with advanced degree At least 3-5 years spent in a position with demonstrated leadership across peer and customer groups. 2+ years of experience in a business or professional setting utilizing computers, software or applications for day-to-day business processes Strong organizational and analytical skills and ability to analyze and draw appropriate conclusions using sales data/call reporting software/applications This position may require travel as needed to develop internal and external relationships. Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. Preferred Qualifications MBA or relevant graduate degree preferred Previous pharmaceutical, biotech, or medical marketing/sales experience preferred Demonstrated experience in the buy and bill space Past history of coaching direct reports on contract/pricing promotion in the buy and bill space is preferred Experience working with key thought leaders or high influence customers in large group practices, hospitals, or managed care organizations preferred 2+ years of prior experience with virtual selling strongly preferred Prior management experience including developing, coaching and managing for performance Prior experience with contracting permissions and guidelines Demonstrated experience facilitating meetings or small group events NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS Some domestic travel may be required Other Job Details: Last Date to Apply for Job: September 23, 2021 Eligible for Relocation Package Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age..... click apply for full job details
09/11/2021
Full time
ROLE SUMMARY All over the world, Pfizer colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives. The Pfizer Connect Vaccines Area Business Manager (PC-ABM) reports into the Pfizer Connect HBU & Vaccines National Business Director and works with U.S. customer facing and HQ teams across the organization. The PC-ABM is responsible to deliver against sales and customer experience objectives for an assigned list of HCP customers via outbound virtual approaches. They are accountable for the supervision, development and leadership of 10-12 Pfizer Connect Health & Science Representatives (PCHRs) at the Pfizer Connect Center, sales performance of the business portfolio of products, development of superior virtual excellence capabilities across the team and business knowledge of the area landscape to assess key stakeholders and future trends within the business marketplace. This position will require regular in-person coaching and observation of PCHRs at the designated Pfizer Connect Center and frequent customer contact as well as the development of a strong, effective partnership with marketing and channel colleagues (i.e KAMs). The PC-ABM will ensure compliant execution by team members, driving understanding of relevant policies and guidance and advancing a culture of integrity. The PC-ABM will partner seamlessly with Pfizer Connect leadership to deliver the optimal customer experience, advance capabilities and performance of colleagues at the Pfizer Connect Center as well as with BU leadership on the achievement of sales and engagement metrics. Responsible for supervising operations of the assigned virtual area to include hiring, coaching, representative development, performance management, and the review of key "priority" accounts within the medical community, managing 10-12 sales representatives. Effectively plan and operationalize a strategy to achieve assigned business and customer experience objectives, collaborating with Pfizer Connect and BU partners, including but not limited to Management Teams, Channel Partners, and other cross-functional partners. BU Area Ownership / Alignment Develops and implements strategic plans for the assigned virtual area​ and overall responsibility for budgets in alignment with BU Regional Business Director and Pfizer Connect National Business Director's expectations to achieve the business potential of the area Proactively analyzes data to identify market trends ​ Collaborates, identifies, & motivates key account development and opportunities that impacts regional / national business​ Builds relationships with customers (including KOLs) and key stakeholders (including members of the Region Management Teams, Channel Partners, and other cross-functional partners) and utilizes content appropriately for engagement​ Effectively plan and conduct plan of action and other meetings with BU Area Business Teams, Channel Partners, and other cross-functional partners​ Collaborates effectively in an integrated account team​ and champions the value of cross-functional collaboration to deliver on customer needs Leads cross functional partnerships where, for example, the Pfizer Connect ABM partners with their in-field counterpart to coordinate a program for an office / HCP to meet defined needs in a compliant manner Maintains enhanced product and or portfolio, disease state, and market knowledge in order to respond accurately to all questions regarding products, policies, and business-related issues from customers & reps​ Team Leadership Ensures actions of self and team are fully compliant; has complete understanding of all relevant compliance laws, policies and processes​ Implements and upholds required Standards with promotional colleagues Ensures appropriate integration with the BU teams for themselves and for the PCHR's (i.e. with the BU ABM and Region) Applies situational leadership skills and employs multiple and interactive methods of coaching (e.g., virtual 'ride a longs', utilization of chat function while shadowing, F2F coaching) to build rep capabilities ​ Builds strong team culture, colleague engagement and morale ​ Promotes a feedback culture and continuous improvement mindset in team to assess quality of customer experience (e.g., uses virtual pulse surveys, team barometers, customer feedback) ​ Set team goals and hold team members accountable for consistent adherence (e.g., time management, technical knowledge, communication, compliance, use of technology) Maintains visibility into individual call planning for direct reports​ Virtual Excellence / Customer Experience / Pfizer Connect Leadership Works with Pfizer Connect National Business Director and peers to continuously improve performance and execution of promotional skills, product knowledge, and capabilities needed for individuals and teams Uses metrics to continuously monitor and improve the customer experience provided by representatives on his/her team while sharing best practices and learnings with other Pfizer Connect Leaders Builds a diverse, capable pipeline of talent for future Health & Science Sales roles in the BUs Able to expertly operate digital and virtual tools / platforms and trains the team to master all available digital / virtual content Demonstrates advanced virtual communication skills (e.g., empathy, listening, asking probing questions) ​ Models systematic approach to virtual engagement (e.g., clear agenda, next steps/follow ups) ​ Demonstrates remote collaboration skills to seamlessly connect with other BU CFCs and uses digital tools (e.g., digital triage app)​ ​​Leverages insights and time management from new analytics tools (e.g., Fit-for-Role Profile) Basic Qualifications Bachelor's Degree required 10+ years of experience required; less with advanced degree At least 3-5 years spent in a position with demonstrated leadership across peer and customer groups. 2+ years of experience in a business or professional setting utilizing computers, software or applications for day-to-day business processes Strong organizational and analytical skills and ability to analyze and draw appropriate conclusions using sales data/call reporting software/applications This position may require travel as needed to develop internal and external relationships. Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. Preferred Qualifications MBA or relevant graduate degree preferred Previous pharmaceutical, biotech, or medical marketing/sales experience preferred Demonstrated experience in the buy and bill space Past history of coaching direct reports on contract/pricing promotion in the buy and bill space is preferred Experience working with key thought leaders or high influence customers in large group practices, hospitals, or managed care organizations preferred 2+ years of prior experience with virtual selling strongly preferred Prior management experience including developing, coaching and managing for performance Prior experience with contracting permissions and guidelines Demonstrated experience facilitating meetings or small group events NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS Some domestic travel may be required Other Job Details: Last Date to Apply for Job: September 23, 2021 Eligible for Relocation Package Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age..... click apply for full job details
Ecommerce Customer Service Representative
St. John Knits Irvine, California
POSITION SUMMARY STATEMENT The Customer Service Representative (CSR) will provide professional and consultative customer support for company website transactions through inbound calls, outbound calls and email correspondence. Utilizing strong communication skills and problem solving skills, the CSR is responsible for answering questions and resolving issues relating to customers' orders/returns and accounts, website content, St. John company information and policies, and other aspects of the customer experience. The ideal candidate is engaging, client centric focused, solution oriented, and committed to providing world class customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES Respond, answer and resolve all customer comments, inquiries and concerns Provide St. John company information in terms of operations, policies, and store locations Assist customer in buying decisions (offer product knowledge, upsells and appropriate wardrobe/ accessory options) Engage with customers in ways that make the experience more personalized to gain trust and build better relationships Partner with warehouse/order fulfillment team for customer and fulfillment related needs Identify and communicate trends and improvements which could help drive SJK.com business Maintain an in-depth knowledge of products and sales techniques, become a product expert Troubleshoot customer problems encountered within the digital self-service experience Works closely with appropriate departments to resolve customer-facing issues Solicits customer feedback to improve service and SJK.com shopping experience Advise company on the most current Ecommerce customer service trends Work with Ecommerce team on related initiatives and activities as needed ADDITIONAL RESPONSIBILITIES: Customer service oriented and solution focused Ability to apply empathy in customer contact situations while adhering to St. John policies Ability to utilize multiple resources and computer platforms simultaneously to assist customers Ability to independently apply strong analytical, problem-solving and decision-making skills Ability to communicate clearly and professionally with customers and coworkers both verbally and in written communication Ability to comprehend and apply a broad knowledge of policies, procedures and systems Strong computer proficiency, including Microsoft Word, Excel, and Outlook. Ability to learn and integrate with new computer applications Demonstrates high level of quality work, attendance and appearance Adheres to all Company Policies & Procedures and Safety Regulations Adheres to local, state, and federal laws Additional responsibilities assigned by supervisor related to your position/department Ability to be flexible and willing to work extended hours and occasional weekends when necessary SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities ORGANIZATIONAL RELATIONSHIPS Interacts with various levels throughout organization including employees and outside vendors MINIMUM QUALIFICATIONS: The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of the position. COMPETENCIES: Professional verbal Communication Excellent written Communication Strategic Problem Solving Strong attention to detail Decision Making Interpersonal Skills Multi-tasking Skills Self-Motivated Results Oriented Organization Adaptability Time Management Teamwork Clienteling EDUCATION/EXPERIENCE: Bachelor's Degree is preferred Minimum 1 year retail apparel sales experience; Women's luxury brand a high plus 1-2 years of Ecommerce call center experience strongly preferred Knowledge of order management skills beginning from placement of order to delivery Knowledge in Ecommerce fulfillment (process and shipping) Highly proficient in: Microsoft Office Programs (Outlook, Excel, Word & PowerPoint) Live Chat experience a plus Magento experience preferred UPS software experience a plus Ability to manage multiple programs simultaneously while communicating with clients Additional language capabilities are a plus (e.g., Spanish, Chinese) PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. · Required to lift, move and carry up to 20 pounds · Ability to read, count and write accurately to complete all documentation and reports · Must be able to see, hear and speak in order to communicate with employees and other customers · Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus · Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms
08/29/2021
Full time
POSITION SUMMARY STATEMENT The Customer Service Representative (CSR) will provide professional and consultative customer support for company website transactions through inbound calls, outbound calls and email correspondence. Utilizing strong communication skills and problem solving skills, the CSR is responsible for answering questions and resolving issues relating to customers' orders/returns and accounts, website content, St. John company information and policies, and other aspects of the customer experience. The ideal candidate is engaging, client centric focused, solution oriented, and committed to providing world class customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES Respond, answer and resolve all customer comments, inquiries and concerns Provide St. John company information in terms of operations, policies, and store locations Assist customer in buying decisions (offer product knowledge, upsells and appropriate wardrobe/ accessory options) Engage with customers in ways that make the experience more personalized to gain trust and build better relationships Partner with warehouse/order fulfillment team for customer and fulfillment related needs Identify and communicate trends and improvements which could help drive SJK.com business Maintain an in-depth knowledge of products and sales techniques, become a product expert Troubleshoot customer problems encountered within the digital self-service experience Works closely with appropriate departments to resolve customer-facing issues Solicits customer feedback to improve service and SJK.com shopping experience Advise company on the most current Ecommerce customer service trends Work with Ecommerce team on related initiatives and activities as needed ADDITIONAL RESPONSIBILITIES: Customer service oriented and solution focused Ability to apply empathy in customer contact situations while adhering to St. John policies Ability to utilize multiple resources and computer platforms simultaneously to assist customers Ability to independently apply strong analytical, problem-solving and decision-making skills Ability to communicate clearly and professionally with customers and coworkers both verbally and in written communication Ability to comprehend and apply a broad knowledge of policies, procedures and systems Strong computer proficiency, including Microsoft Word, Excel, and Outlook. Ability to learn and integrate with new computer applications Demonstrates high level of quality work, attendance and appearance Adheres to all Company Policies & Procedures and Safety Regulations Adheres to local, state, and federal laws Additional responsibilities assigned by supervisor related to your position/department Ability to be flexible and willing to work extended hours and occasional weekends when necessary SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities ORGANIZATIONAL RELATIONSHIPS Interacts with various levels throughout organization including employees and outside vendors MINIMUM QUALIFICATIONS: The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of the position. COMPETENCIES: Professional verbal Communication Excellent written Communication Strategic Problem Solving Strong attention to detail Decision Making Interpersonal Skills Multi-tasking Skills Self-Motivated Results Oriented Organization Adaptability Time Management Teamwork Clienteling EDUCATION/EXPERIENCE: Bachelor's Degree is preferred Minimum 1 year retail apparel sales experience; Women's luxury brand a high plus 1-2 years of Ecommerce call center experience strongly preferred Knowledge of order management skills beginning from placement of order to delivery Knowledge in Ecommerce fulfillment (process and shipping) Highly proficient in: Microsoft Office Programs (Outlook, Excel, Word & PowerPoint) Live Chat experience a plus Magento experience preferred UPS software experience a plus Ability to manage multiple programs simultaneously while communicating with clients Additional language capabilities are a plus (e.g., Spanish, Chinese) PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. · Required to lift, move and carry up to 20 pounds · Ability to read, count and write accurately to complete all documentation and reports · Must be able to see, hear and speak in order to communicate with employees and other customers · Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus · Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms
Senior Cloud Security Engineer
CoStar Realty Information, Inc Washington, Washington DC
Senior Cloud Security Engineer Job Description DevSecOps Senior Cloud Security Engineer CoStar Group, Inc. (NASDAQ - CSGP) ( ) is commercial real estate's leading provider of information and analytic services. Founded in 1987, CoStar conducts expansive, ongoing research to produce and maintain the largest and most comprehensive database of commercial real estate information. Our suite of online services enables clients to analyze, interpret and gain unmatched insight on commercial property values, market conditions and current availabilities. Headquartered in Washington, DC, CoStar maintains offices throughout the U.S. and around the world with a staff of approximately 4,300 worldwide, including the industry's largest professional research organization. OVERVIEW Identify and implement security improvements across private and public clouds utilized in the delivery of CoStar's customer facing products and corporate applications. Implement secure practices, defense in-depth and monitoring and event response tool sets to handle growing threats in the cloud. Work closely with DevOps, DBAs, Systems, and Network engineers to refine and enforce security practices. BASIC QUALIFICATIONS Bachelors in Computer Science or related Field Relevant experience areas (deep expertise required in at least 3): Engineering cloud security guard rails in AWS, Azure, or Google Cloud Platform Cloud Security Posture Management (CSPM) tools - Security Monkey, CloudCheckr, Prisma Cloud, Cloud Conformity, AWS GuardDuty, AWS Config, DivvyCloud, etc. Infrastructure as Code (IaC) - Ansible, Terraform, Chef, AWS Cloudformation, SaltStack, Puppet. Scripting languages such as PowerShell, Python, GoLang, Ruby, etc. Container and Kubernetes - Securing container images at rest, build, and runtime. Cloud WAF - Akamai Kona, AWS WAF, Arbor, Prolexic, or similar tools. Logging and SIEM Technologies - Cloud Native solutions such as CloudTrail, Cloudwatch, and VPC Flow logs. Other packaged SIEMs such as ElasticSearch, IBM QRadar, Azure Sentinel, Splunk, etc. Key Management - Privileged account management solutions in the cloud for key management, service account and secrets management, rotation and event response, including tools such as Secret Server (Thycotic), Vault (HashiCorp), Cloud KMS, or similar tool set. Experience in a development and operations role, implementing security through code development and infrastructure code reviews, establishing security ecosystems utilizing APIs and event driven security response. Previous participation in bug-hunting, pen tests, vulnerability assessments Cloud access security broker (CASB) or similar experience securing SaaS offerings such as O365, GoogleApps, and other cloud vendors. PREFERRED QUALIFCATIONS AND SKILLS Optional, but very relevant certifications: AWSCSA, OSCP, SANS/GIAC, CISSP, CISA, CISM, CEH, CCNA, CCNP, MCSE, MCP, MCTS, Security+, MCITP Operational Responsibilities: Position requires participation in a 24x7 on-call rotation and off hour's maintenance windows OVERVIEW OF COMPANY: Founded in 1987, CoStar Group is the leading provider of commercial real estate information, analytics, and online marketplaces. Our suite of online services enables clients to analyze, interpret and gain unmatched insight on commercial property values, market conditions and current availability. Behind some of the most well-known brands in the industry, CoStar Group includes CoStar, the largest provider of CRE research and real-time data; LoopNet, the most heavily trafficked mobile and online real estate marketplace; Apartments.com, the premier rental home resource for renters, property managers and owners; STR, the leading provider of performance benchmarking and comparative analytics to the hotel industry; BizBuySell, the largest online marketplace for businesses-for-sales; and Lands of America, the leading operator of online marketplaces for rural real estate. Headquartered in Washington, DC, CoStar Group maintains offices throughout the U.S. and in Europe, Canada, and Asia with a staff of over 4,300 worldwide. WHATS IN IT FOR YOU: Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. In addition to generous compensation and performance-based incentives, you'll be supported in both your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program. Our benefits package includes (but is not limited to): Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug Life, legal, and supplementary insurance Commuter and parking benefits 401(K) retirement plan with matching contributions Employee stock purchase plan Paid time off Tuition reimbursement On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes, as well as Segways and bikes available for use during the day Complimentary gourmet coffee, tea, hot chocolate, prepared foods, fresh fruit, and other healthy snacks Be part of a team of professionals enjoying the opportunity to learn, do, and grow in a rewarding atmosphere. But don't just take our word for it -- see why our team chose to work at and stay at CoStar Group: We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar is not able to provide visa sponsorship for this position. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing - provided by Dice
01/29/2021
Full time
Senior Cloud Security Engineer Job Description DevSecOps Senior Cloud Security Engineer CoStar Group, Inc. (NASDAQ - CSGP) ( ) is commercial real estate's leading provider of information and analytic services. Founded in 1987, CoStar conducts expansive, ongoing research to produce and maintain the largest and most comprehensive database of commercial real estate information. Our suite of online services enables clients to analyze, interpret and gain unmatched insight on commercial property values, market conditions and current availabilities. Headquartered in Washington, DC, CoStar maintains offices throughout the U.S. and around the world with a staff of approximately 4,300 worldwide, including the industry's largest professional research organization. OVERVIEW Identify and implement security improvements across private and public clouds utilized in the delivery of CoStar's customer facing products and corporate applications. Implement secure practices, defense in-depth and monitoring and event response tool sets to handle growing threats in the cloud. Work closely with DevOps, DBAs, Systems, and Network engineers to refine and enforce security practices. BASIC QUALIFICATIONS Bachelors in Computer Science or related Field Relevant experience areas (deep expertise required in at least 3): Engineering cloud security guard rails in AWS, Azure, or Google Cloud Platform Cloud Security Posture Management (CSPM) tools - Security Monkey, CloudCheckr, Prisma Cloud, Cloud Conformity, AWS GuardDuty, AWS Config, DivvyCloud, etc. Infrastructure as Code (IaC) - Ansible, Terraform, Chef, AWS Cloudformation, SaltStack, Puppet. Scripting languages such as PowerShell, Python, GoLang, Ruby, etc. Container and Kubernetes - Securing container images at rest, build, and runtime. Cloud WAF - Akamai Kona, AWS WAF, Arbor, Prolexic, or similar tools. Logging and SIEM Technologies - Cloud Native solutions such as CloudTrail, Cloudwatch, and VPC Flow logs. Other packaged SIEMs such as ElasticSearch, IBM QRadar, Azure Sentinel, Splunk, etc. Key Management - Privileged account management solutions in the cloud for key management, service account and secrets management, rotation and event response, including tools such as Secret Server (Thycotic), Vault (HashiCorp), Cloud KMS, or similar tool set. Experience in a development and operations role, implementing security through code development and infrastructure code reviews, establishing security ecosystems utilizing APIs and event driven security response. Previous participation in bug-hunting, pen tests, vulnerability assessments Cloud access security broker (CASB) or similar experience securing SaaS offerings such as O365, GoogleApps, and other cloud vendors. PREFERRED QUALIFCATIONS AND SKILLS Optional, but very relevant certifications: AWSCSA, OSCP, SANS/GIAC, CISSP, CISA, CISM, CEH, CCNA, CCNP, MCSE, MCP, MCTS, Security+, MCITP Operational Responsibilities: Position requires participation in a 24x7 on-call rotation and off hour's maintenance windows OVERVIEW OF COMPANY: Founded in 1987, CoStar Group is the leading provider of commercial real estate information, analytics, and online marketplaces. Our suite of online services enables clients to analyze, interpret and gain unmatched insight on commercial property values, market conditions and current availability. Behind some of the most well-known brands in the industry, CoStar Group includes CoStar, the largest provider of CRE research and real-time data; LoopNet, the most heavily trafficked mobile and online real estate marketplace; Apartments.com, the premier rental home resource for renters, property managers and owners; STR, the leading provider of performance benchmarking and comparative analytics to the hotel industry; BizBuySell, the largest online marketplace for businesses-for-sales; and Lands of America, the leading operator of online marketplaces for rural real estate. Headquartered in Washington, DC, CoStar Group maintains offices throughout the U.S. and in Europe, Canada, and Asia with a staff of over 4,300 worldwide. WHATS IN IT FOR YOU: Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. In addition to generous compensation and performance-based incentives, you'll be supported in both your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program. Our benefits package includes (but is not limited to): Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug Life, legal, and supplementary insurance Commuter and parking benefits 401(K) retirement plan with matching contributions Employee stock purchase plan Paid time off Tuition reimbursement On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes, as well as Segways and bikes available for use during the day Complimentary gourmet coffee, tea, hot chocolate, prepared foods, fresh fruit, and other healthy snacks Be part of a team of professionals enjoying the opportunity to learn, do, and grow in a rewarding atmosphere. But don't just take our word for it -- see why our team chose to work at and stay at CoStar Group: We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar is not able to provide visa sponsorship for this position. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing - provided by Dice
Staffing Services Recruiter II
Diverse Staffing, Inc Birmingham, Alabama
AL41B Diverse Staffing is now hiring! We are seeking an ambitious recruiter with experience in high-volume temporary staffing for light industrial, manufacturing, or clerical/call center industries. This direct hire position has a title of Senior Staffing Recruiter . You will work at our Birmingham, AL Recruiting Center. This is a full-time salaried position with benefits. Salary will be determined by personal experience and skill set. Starting base salary is up to $42,000 per year base plus performance-based commission. This is a direct hire position with our company on our Staffing Services team. You will sometimes work above and beyond the typical 8:00 AM to 5:00 PM, Monday through Friday schedule. Most of our team members will work at least one evening per week and/or one Saturday per month may be required to meet client demands.Diverse Staffing offers a competitive compensation and a benefit program that includes company shared cost for Major Medical, dental, optical, life and both long- and short-term disability insurance. We offer a matching 401k program, paid holidays, paid-time-off, volunteer time off, and referral bonuses. The Senior Staffing Specialist is a key role within the Diverse Staffing Services recruiting center. You will be responsible for providing best-in-class service to Diverse Staffing Service's customers and temporary employees. Here are some of the tasks and responsibilities you can expect in this role: Source, screen, and recruit candidates using phone, email, social media and face to face communication Interview, hire, train, and assign employees to open positions Perform drug screens and help process background checks on candidates, employee, or service issues Consult with customers regarding business needs and areas for improvements Build and strengthen relationships with key customers Meet or exceed key performance indicator (KPI) goals Other duties as assigned Please submit resumes to: Refer to job 160475 Job Requirements: High School Diploma or GED 5 or more years of experience working in the Staffing Industry or in a consultative client facing management role (i.e. sales, customer service, account management, consulting, service industry, etc.) Excellent interpersonal skills; must be able to interact in a respectful manner with a diverse population of colleagues, clients and job applicants; leveraging active listening skills and paying attention to cues from reading their audience Proven communication skills; able to convey one's message in a clear, concise and professional manner, considering one's audience, in all forms of media (i.e. voicemail, phone, email, face-to-face) and handles conflicts and disagreements constructively Proficient multi-tasking capabilities; able to prioritize multiple tasks at one time, while remaining compliant with policies and delivering against deadlines Proven problem-solving skills and strong attention to detail; able to identify important aspects of a problem, gather appropriate information, determine potential causes, and specify alternative solutions Strong attention to detail; demonstrating attentiveness to all aspects of a task or process, alert and accurate Able to travel to job fairs and/or different office locations to assist with recruiting and operational needs and maintain a flexible work schedule Basic/Intermediate computer skills in a Microsoft Windows environment and Microsoft Office software The following represents additional preferred skills, competencies, experiences for consideration: Bachelor's degree (Preferably in Business or Human Resources) or equivalent work experience in a staffing agency, corporate recruitment, or customer service type of role Experience and proficiency with recruitment sourcing tools/engines - CareerBuilder, LinkedIn, etc. Experience and proficiency with job advertisement, design, and placement Diverse Staffing is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. Diverse Staffing is committed to providing jobs for veterans transitioning to civilian life.
01/18/2021
Full time
AL41B Diverse Staffing is now hiring! We are seeking an ambitious recruiter with experience in high-volume temporary staffing for light industrial, manufacturing, or clerical/call center industries. This direct hire position has a title of Senior Staffing Recruiter . You will work at our Birmingham, AL Recruiting Center. This is a full-time salaried position with benefits. Salary will be determined by personal experience and skill set. Starting base salary is up to $42,000 per year base plus performance-based commission. This is a direct hire position with our company on our Staffing Services team. You will sometimes work above and beyond the typical 8:00 AM to 5:00 PM, Monday through Friday schedule. Most of our team members will work at least one evening per week and/or one Saturday per month may be required to meet client demands.Diverse Staffing offers a competitive compensation and a benefit program that includes company shared cost for Major Medical, dental, optical, life and both long- and short-term disability insurance. We offer a matching 401k program, paid holidays, paid-time-off, volunteer time off, and referral bonuses. The Senior Staffing Specialist is a key role within the Diverse Staffing Services recruiting center. You will be responsible for providing best-in-class service to Diverse Staffing Service's customers and temporary employees. Here are some of the tasks and responsibilities you can expect in this role: Source, screen, and recruit candidates using phone, email, social media and face to face communication Interview, hire, train, and assign employees to open positions Perform drug screens and help process background checks on candidates, employee, or service issues Consult with customers regarding business needs and areas for improvements Build and strengthen relationships with key customers Meet or exceed key performance indicator (KPI) goals Other duties as assigned Please submit resumes to: Refer to job 160475 Job Requirements: High School Diploma or GED 5 or more years of experience working in the Staffing Industry or in a consultative client facing management role (i.e. sales, customer service, account management, consulting, service industry, etc.) Excellent interpersonal skills; must be able to interact in a respectful manner with a diverse population of colleagues, clients and job applicants; leveraging active listening skills and paying attention to cues from reading their audience Proven communication skills; able to convey one's message in a clear, concise and professional manner, considering one's audience, in all forms of media (i.e. voicemail, phone, email, face-to-face) and handles conflicts and disagreements constructively Proficient multi-tasking capabilities; able to prioritize multiple tasks at one time, while remaining compliant with policies and delivering against deadlines Proven problem-solving skills and strong attention to detail; able to identify important aspects of a problem, gather appropriate information, determine potential causes, and specify alternative solutions Strong attention to detail; demonstrating attentiveness to all aspects of a task or process, alert and accurate Able to travel to job fairs and/or different office locations to assist with recruiting and operational needs and maintain a flexible work schedule Basic/Intermediate computer skills in a Microsoft Windows environment and Microsoft Office software The following represents additional preferred skills, competencies, experiences for consideration: Bachelor's degree (Preferably in Business or Human Resources) or equivalent work experience in a staffing agency, corporate recruitment, or customer service type of role Experience and proficiency with recruitment sourcing tools/engines - CareerBuilder, LinkedIn, etc. Experience and proficiency with job advertisement, design, and placement Diverse Staffing is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. Diverse Staffing is committed to providing jobs for veterans transitioning to civilian life.
Business Development Representative
Impellam Group N.A. Chino, California
Business Development Representative Business Development Manager Corestaff Services Inc. is a national staffing company, ranked 12th largest in the world. As one of the top staffing firms in the country, we serve thousands of companies through a nationwide network of offices and on-site client locations, providing everything from immediate job searches to full management of a company's labor procurement strategy. Our specialized service areas are: Administrative/Clerical, Accounting/Finance, Procurement/Purchasing, Logistics, Call/Contact Center/Customer Service Reps, Human Resources, I.T., Engineering, Professional, Light Industrial, Distribution, and Telecommunications. Position Summary: Our sales team is expanding! Corestaff Services is currently looking to bring on 1 talented Business Development Manager's to add to our team. The Business Development Manager is responsible for consistently generating and increasing revenues through the acquisition of new clients/business via outbound telesales and customer-facing activity. Identify and secure additional business opportunities within existing client base. Generate leads through research, networking, prospecting and cold calling. Essential Duties and Responsibilities: Manage entire new business development pipeline from initial sales call through close. Perform inside/outside sales activities to achieve or exceed assigned revenue objectives. Place outbound calls to solicit sales, pursuing both target and prospect accounts. Qualify prospect regarding staffing need, budgets, timeframes, contract hiring history and decision-making process. Assist in building a client base of qualified contacts. Maintain minimum performance standards and increase pipeline for future business. Coordinate with recruiting team to pursue sales leads, develop search criteria, schedule interviews, and initiate offers for employment to candidates. Maintain records of all communication in customer relationship management tool. Conduct follow-up activities to ensure customer satisfaction. Specialized Knowledge and Skills: Exceptional written and verbal communication, presentation, follow-up, negotiation and closing skills. The ability to excel in a fast-paced, goal-oriented sales environment with a strong sense of urgency. Demonstrate ability to self-motivate, set goals and meet deadlines. Possess strong time management and organizational skills. Detail oriented with a professional demeanor. Education and Work Experience: 3-5 years B2B sales experience required, preferably in staffing business. Demonstrated ability to perform outbound telesales. Demonstrated ability to develop relationships with prospective clients. " Corestaff Services is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. Corestaff Services is not associated with Core Staffing Services, Inc. which operates in the New York metro area."
01/14/2021
Full time
Business Development Representative Business Development Manager Corestaff Services Inc. is a national staffing company, ranked 12th largest in the world. As one of the top staffing firms in the country, we serve thousands of companies through a nationwide network of offices and on-site client locations, providing everything from immediate job searches to full management of a company's labor procurement strategy. Our specialized service areas are: Administrative/Clerical, Accounting/Finance, Procurement/Purchasing, Logistics, Call/Contact Center/Customer Service Reps, Human Resources, I.T., Engineering, Professional, Light Industrial, Distribution, and Telecommunications. Position Summary: Our sales team is expanding! Corestaff Services is currently looking to bring on 1 talented Business Development Manager's to add to our team. The Business Development Manager is responsible for consistently generating and increasing revenues through the acquisition of new clients/business via outbound telesales and customer-facing activity. Identify and secure additional business opportunities within existing client base. Generate leads through research, networking, prospecting and cold calling. Essential Duties and Responsibilities: Manage entire new business development pipeline from initial sales call through close. Perform inside/outside sales activities to achieve or exceed assigned revenue objectives. Place outbound calls to solicit sales, pursuing both target and prospect accounts. Qualify prospect regarding staffing need, budgets, timeframes, contract hiring history and decision-making process. Assist in building a client base of qualified contacts. Maintain minimum performance standards and increase pipeline for future business. Coordinate with recruiting team to pursue sales leads, develop search criteria, schedule interviews, and initiate offers for employment to candidates. Maintain records of all communication in customer relationship management tool. Conduct follow-up activities to ensure customer satisfaction. Specialized Knowledge and Skills: Exceptional written and verbal communication, presentation, follow-up, negotiation and closing skills. The ability to excel in a fast-paced, goal-oriented sales environment with a strong sense of urgency. Demonstrate ability to self-motivate, set goals and meet deadlines. Possess strong time management and organizational skills. Detail oriented with a professional demeanor. Education and Work Experience: 3-5 years B2B sales experience required, preferably in staffing business. Demonstrated ability to perform outbound telesales. Demonstrated ability to develop relationships with prospective clients. " Corestaff Services is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. Corestaff Services is not associated with Core Staffing Services, Inc. which operates in the New York metro area."

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