USAA
San Antonio, Texas
Purpose of Job We are currently seeking a talented Manager, Commercial Lines for the 100% Remote Work Environment. Coaches, mentors, and develops Commercial Lines Specialists to provide membership with commercial insurance solutions. Uses knowledge of commercial marketplace to support CLS teams throughout the client life cycle. Job Requirements About USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. USAA Careers - World Class Benefits (31 seconds) Primary Responsibilities: * Identifies and manages existing and emerging risks that stem from business activities and the job role. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. * Follows written risk and compliance policies and procedures for business activities. * Collaborates with internal and external stakeholders (alliance carrier underwriting, product management) to report needs, escalations and exceptions. Utilizes Commercial Agency Management Systems comfortably to follow a multi-carrier process and operate in a multi-carrier environment. * Maintains high degree of commercial industry expertise and knowledge of industry trends in order to facilitate and support the technical and interpersonal skills development of their team. * Drives business results and revenue/product goal attainment; ensures team members provide appropriate product solutions to meet member needs. * Responsible for leading team in support of achieving individual and team goals, holding them accountable for performance and actions and develops employees through regular coaching and timely feedback. Minimum Requirements: * Bachelor's Degree, OR, * 4 additional years of related experience beyond the minimum required may be substituted in lieu of a Degree (10 years of experience total in lieu of a Degree). * 6 years of insurance sales and service experience to include at least 2 years of commercial insurance experience. * 2 years of coaching, direct team lead, or supervisory experience. * Property & Casualty (not Personal Lines-only version) license required and must be maintained. * Previous experience utilizing multiple carriers and operating in multi-carrier environment. * Experience with Commercial Agency Management Systems. * Ability to work in agile and dynamic environment. When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses. Preferred Experience: * Insurance Designation * 2 or more years' experience in direct sales environment. * Experience utilizing multiple carriers and operating in multi-carrier environment and explain how many you have worked with at one time. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $66,300-$119,500 this does not include geographic differential it may be applied based on your work location) Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. * Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details. USAA Total Rewards Relocation assistance is not available for this position. For Internal Candidates: Must complete 12 months in current position (from date of hire or date of placement) or must have manager's approval prior to posting. Last day for internal candidates to apply to the opening is 3/29/21 by 11:59 pm CST time.
Purpose of Job We are currently seeking a talented Manager, Commercial Lines for the 100% Remote Work Environment. Coaches, mentors, and develops Commercial Lines Specialists to provide membership with commercial insurance solutions. Uses knowledge of commercial marketplace to support CLS teams throughout the client life cycle. Job Requirements About USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. USAA Careers - World Class Benefits (31 seconds) Primary Responsibilities: * Identifies and manages existing and emerging risks that stem from business activities and the job role. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. * Follows written risk and compliance policies and procedures for business activities. * Collaborates with internal and external stakeholders (alliance carrier underwriting, product management) to report needs, escalations and exceptions. Utilizes Commercial Agency Management Systems comfortably to follow a multi-carrier process and operate in a multi-carrier environment. * Maintains high degree of commercial industry expertise and knowledge of industry trends in order to facilitate and support the technical and interpersonal skills development of their team. * Drives business results and revenue/product goal attainment; ensures team members provide appropriate product solutions to meet member needs. * Responsible for leading team in support of achieving individual and team goals, holding them accountable for performance and actions and develops employees through regular coaching and timely feedback. Minimum Requirements: * Bachelor's Degree, OR, * 4 additional years of related experience beyond the minimum required may be substituted in lieu of a Degree (10 years of experience total in lieu of a Degree). * 6 years of insurance sales and service experience to include at least 2 years of commercial insurance experience. * 2 years of coaching, direct team lead, or supervisory experience. * Property & Casualty (not Personal Lines-only version) license required and must be maintained. * Previous experience utilizing multiple carriers and operating in multi-carrier environment. * Experience with Commercial Agency Management Systems. * Ability to work in agile and dynamic environment. When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses. Preferred Experience: * Insurance Designation * 2 or more years' experience in direct sales environment. * Experience utilizing multiple carriers and operating in multi-carrier environment and explain how many you have worked with at one time. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $66,300-$119,500 this does not include geographic differential it may be applied based on your work location) Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. * Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details. USAA Total Rewards Relocation assistance is not available for this position. For Internal Candidates: Must complete 12 months in current position (from date of hire or date of placement) or must have manager's approval prior to posting. Last day for internal candidates to apply to the opening is 3/29/21 by 11:59 pm CST time.
Marsh & McLennan
Broking Underwriting Support What can you expect? The Broking Underwriting Support colleague is responsible for coordinating all placement support activities of the account while personally contributing to the creation, review and assessment of data, related exhibits, and light analysis. Provides support to all account team members onsite and/or remotely on assigned accounts. This role prompts and monitors key activities and tasks throughout the reinsurance placement in order to promote complete and timely compliance with quality and regulatory- driven processes and procedures in accordance with published guidelines. Liaise with others internally to facilitate efficient and effective pre-placement, placement and post-placement activities and services to Brokers and Clients. If applying your quantitative, compliance and relationship-building talents to the fast-paced and quality-driven environment offered by a premier, global risk consulting organization fits your professional goals, this job may be for you. What is in it for you? Being part of the Marsh & McLennan businesses; a premier global brand with the financial power to match Culture where continuous personal development brings opportunity for professional growth and mobility Competitive pay, full benefits package - starting day one (medical, dental, vision, STD/LTD, life insurance, generous 401k match AND automatic contribution Generous paid time off for vacation, sick, company holidays and time to give back to your community Employee Resource Groups, which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations Working with the most innovative and respected reinsurance colleagues in the industry We will count on you to: Review client data submitted during the placement/renewal process and update annual renewal exhibits as requested, offering relevant analysis of trends and potential data issues. Learn our systems - Set up / renew program, create submission, select approved markets, send submissions, download quotes, send FOTs, download authorizations/declinations, send signed lines, finalize in GCMP making sure all information is accurately reflected. Track placement status of assigned accounts. Follow-up with broker for updates and information as necessary. Communicate with client and/or markets during the placement process as requested. Using Company templates and disclaimers, when applicable, draft and secure broker sign off of the initial request for renewal information, marketing list, placement process updates, final binding of the reinsurance program and post- placement client books/communications, as requested. Provide the broker with assistance including researching financial statements, product lines, geographic exposures, and current reinsurance program information using available resources as required. Interface with other Departments to provide client data to be used for modeling, research claim or premium issues and facilitate contract wording negotiation flow as necessary. Review, package and transmit contract documents to Reinsurers according to procedure, upon instructions from Contract Analyst/Associate. Assist Contract drafters by having primary responsibility for obtaining properly signed contract documents from reinsurers and aggressively pursuing by phone, e-mail, letter, etc., until all executed documents have been received. Escalate in accordance with procedure and input contract status data on the document tracking system as required. Provide status reports according to procedure and upon request. Scan/upload and name all contract documents as received from reinsurers, Clients and/or Analysts/Associates and transmit completed signatures. Utilize Contracts Dashboard and/other legacy tracking tools to manage contract performance. Assist with scheduling of reinsurer audits and visits with client, attending if requested. Business Knowledge Maintain broad understanding of the environment in which the client operates and the marketplace in which the transactions that Guy Carpenter handles take place. Using the Market Reference Guide, develop an understanding of the differences between the reinsurer who bears the risk on the contract versus the parent or group entity to ensure proper legal reinsurer name is entered in systems and correct financials and NAIC codes are accurately communicated to clients. Participate in team meetings and activities to share opinions, ideas, knowledge and solutions; maintain strong working relationships and participate in initiatives and/or contribute where required to deliver outcomes. Seek opportunities to increase own understanding and improve the services provided. Compliance and Regulatory Review Ensure all records/forms for assigned accounts are properly completed and stored in accordance with policy. Understand all best practice procedures and compliance policies. When new procedures are provided, understand and adopt new procedures as rolled out, take required training and speak up with any question or concerns uncovered in your role at Guy Carpenter. Follow all best practice procedures and compliance requirements, including but not limited to building a complete placement file as the placement progresses to minimize errors & omissions. Client Services Provide client and broker with comprehensive meeting book for marketing trips and convention attendance. Respond to client requests for information (reinsurer, financial reports, industry issues, etc.), as directed by senior broker, coordinating with Market Information and other departments as necessary, and clearing with senior broker. Other Attend visiting client and reinsurer meetings, as necessary What you need to have: Associate's Degree 3-5 years in a corporate environment strongly preferred; related experience in data review, scrubbing and comparative analysis a plus, as is exposure to the insurance/reinsurance industry. Mastery of Microsoft Excel (including formulas, charts and graphs) Good PowerPoint skills Proven success in performing light analysis in a business strategy context, preferably in a reinsurance, insurance or investment environment. Ability to analyze results and draw relevant general observations/conclusions Knowledge, or ability to quickly acquire knowledge, of basic insurance/reinsurance concepts and terms. Strong interpersonal skills for establishing and maintaining good internal relationships and interactions with clients and reinsurers. Strong verbal and writing skills for internal and external communications with clients, reinsurers, Guy Carpenter colleagues at various levels. Strong ability to prioritize workload according to volume, urgency, etc. Strong organizational skills and the ability to pay attention to detail and multi-task. Good problem-solving skills to identify and anticipate problems and to begin to formulate resolutions and recognize when to escalate to manager. What makes you stand out: Bachelor's Degree and applicable or transferrable experience preferred. CPCU, CLU or ARe designation. Will be encouraged to complete the Associate in Reinsurance (ARe) designation in this role. Procedural compliance orientation and/or prior roles with light analytics a plus. High sense of personal accountability, focus on accuracy and details. Personable and likely to become a trusted resource within your broking teams Guy Carpenter & Company, LLC is a leading global risk and reinsurance specialist with more than 3,100 professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth. Guy Carpenter is a business of Marsh & McLennan Companies (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. The company's 75,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading companies including Marsh , Mercer and Oliver Wyman . For more information, visit and follow Guy Carpenter on LinkedIn and Twitter Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-AV3
Broking Underwriting Support What can you expect? The Broking Underwriting Support colleague is responsible for coordinating all placement support activities of the account while personally contributing to the creation, review and assessment of data, related exhibits, and light analysis. Provides support to all account team members onsite and/or remotely on assigned accounts. This role prompts and monitors key activities and tasks throughout the reinsurance placement in order to promote complete and timely compliance with quality and regulatory- driven processes and procedures in accordance with published guidelines. Liaise with others internally to facilitate efficient and effective pre-placement, placement and post-placement activities and services to Brokers and Clients. If applying your quantitative, compliance and relationship-building talents to the fast-paced and quality-driven environment offered by a premier, global risk consulting organization fits your professional goals, this job may be for you. What is in it for you? Being part of the Marsh & McLennan businesses; a premier global brand with the financial power to match Culture where continuous personal development brings opportunity for professional growth and mobility Competitive pay, full benefits package - starting day one (medical, dental, vision, STD/LTD, life insurance, generous 401k match AND automatic contribution Generous paid time off for vacation, sick, company holidays and time to give back to your community Employee Resource Groups, which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations Working with the most innovative and respected reinsurance colleagues in the industry We will count on you to: Review client data submitted during the placement/renewal process and update annual renewal exhibits as requested, offering relevant analysis of trends and potential data issues. Learn our systems - Set up / renew program, create submission, select approved markets, send submissions, download quotes, send FOTs, download authorizations/declinations, send signed lines, finalize in GCMP making sure all information is accurately reflected. Track placement status of assigned accounts. Follow-up with broker for updates and information as necessary. Communicate with client and/or markets during the placement process as requested. Using Company templates and disclaimers, when applicable, draft and secure broker sign off of the initial request for renewal information, marketing list, placement process updates, final binding of the reinsurance program and post- placement client books/communications, as requested. Provide the broker with assistance including researching financial statements, product lines, geographic exposures, and current reinsurance program information using available resources as required. Interface with other Departments to provide client data to be used for modeling, research claim or premium issues and facilitate contract wording negotiation flow as necessary. Review, package and transmit contract documents to Reinsurers according to procedure, upon instructions from Contract Analyst/Associate. Assist Contract drafters by having primary responsibility for obtaining properly signed contract documents from reinsurers and aggressively pursuing by phone, e-mail, letter, etc., until all executed documents have been received. Escalate in accordance with procedure and input contract status data on the document tracking system as required. Provide status reports according to procedure and upon request. Scan/upload and name all contract documents as received from reinsurers, Clients and/or Analysts/Associates and transmit completed signatures. Utilize Contracts Dashboard and/other legacy tracking tools to manage contract performance. Assist with scheduling of reinsurer audits and visits with client, attending if requested. Business Knowledge Maintain broad understanding of the environment in which the client operates and the marketplace in which the transactions that Guy Carpenter handles take place. Using the Market Reference Guide, develop an understanding of the differences between the reinsurer who bears the risk on the contract versus the parent or group entity to ensure proper legal reinsurer name is entered in systems and correct financials and NAIC codes are accurately communicated to clients. Participate in team meetings and activities to share opinions, ideas, knowledge and solutions; maintain strong working relationships and participate in initiatives and/or contribute where required to deliver outcomes. Seek opportunities to increase own understanding and improve the services provided. Compliance and Regulatory Review Ensure all records/forms for assigned accounts are properly completed and stored in accordance with policy. Understand all best practice procedures and compliance policies. When new procedures are provided, understand and adopt new procedures as rolled out, take required training and speak up with any question or concerns uncovered in your role at Guy Carpenter. Follow all best practice procedures and compliance requirements, including but not limited to building a complete placement file as the placement progresses to minimize errors & omissions. Client Services Provide client and broker with comprehensive meeting book for marketing trips and convention attendance. Respond to client requests for information (reinsurer, financial reports, industry issues, etc.), as directed by senior broker, coordinating with Market Information and other departments as necessary, and clearing with senior broker. Other Attend visiting client and reinsurer meetings, as necessary What you need to have: Associate's Degree 3-5 years in a corporate environment strongly preferred; related experience in data review, scrubbing and comparative analysis a plus, as is exposure to the insurance/reinsurance industry. Mastery of Microsoft Excel (including formulas, charts and graphs) Good PowerPoint skills Proven success in performing light analysis in a business strategy context, preferably in a reinsurance, insurance or investment environment. Ability to analyze results and draw relevant general observations/conclusions Knowledge, or ability to quickly acquire knowledge, of basic insurance/reinsurance concepts and terms. Strong interpersonal skills for establishing and maintaining good internal relationships and interactions with clients and reinsurers. Strong verbal and writing skills for internal and external communications with clients, reinsurers, Guy Carpenter colleagues at various levels. Strong ability to prioritize workload according to volume, urgency, etc. Strong organizational skills and the ability to pay attention to detail and multi-task. Good problem-solving skills to identify and anticipate problems and to begin to formulate resolutions and recognize when to escalate to manager. What makes you stand out: Bachelor's Degree and applicable or transferrable experience preferred. CPCU, CLU or ARe designation. Will be encouraged to complete the Associate in Reinsurance (ARe) designation in this role. Procedural compliance orientation and/or prior roles with light analytics a plus. High sense of personal accountability, focus on accuracy and details. Personable and likely to become a trusted resource within your broking teams Guy Carpenter & Company, LLC is a leading global risk and reinsurance specialist with more than 3,100 professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth. Guy Carpenter is a business of Marsh & McLennan Companies (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. The company's 75,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading companies including Marsh , Mercer and Oliver Wyman . For more information, visit and follow Guy Carpenter on LinkedIn and Twitter Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-AV3
