Starting hiring pay at: 15.50 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and Enthusiastic Hard working and attentive Responsible and dependable Authentic and genuine Takes pride in doing a good job Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection OnePass Gym Membership Program 401(k) With Safe Harbor Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning Crewmember Assistance Program Education assistance Pet Insurance Perks & Rewards for hourly Crew: Paid Time Off Closed for all major holidays Early closure for company events Casual Work Attire Flexible Scheduling Perkspot Employee Discount Program Must satisfy hours requirement per year Locations may vary ESSENTIAL FUNCTIONS OF THE POSITION : The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoop Ascend or descend stairs Reach and grasp objects (including above head and below waistline) Excellent verbal and written communication Ability to show up to scheduled shifts on time Cleaning tables, floors and other areas of the Restaurant Taking orders from Customers and processing payments efficiently Follow proper safety procedures when handling and/or preparing food Ability to multitask ADDITIONAL REQUIREMENTS : Must be 16 years of age or older Provide all Customers with quick and friendly service Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service Work under pressure and at a fast pace Align with Raising Cane's culture by balancing Working Hard and Having Fun Take initiative Comply with Company policies Raising Cane's appreciates & values individuality. EOE
09/05/2025
Full time
Starting hiring pay at: 15.50 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and Enthusiastic Hard working and attentive Responsible and dependable Authentic and genuine Takes pride in doing a good job Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection OnePass Gym Membership Program 401(k) With Safe Harbor Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning Crewmember Assistance Program Education assistance Pet Insurance Perks & Rewards for hourly Crew: Paid Time Off Closed for all major holidays Early closure for company events Casual Work Attire Flexible Scheduling Perkspot Employee Discount Program Must satisfy hours requirement per year Locations may vary ESSENTIAL FUNCTIONS OF THE POSITION : The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoop Ascend or descend stairs Reach and grasp objects (including above head and below waistline) Excellent verbal and written communication Ability to show up to scheduled shifts on time Cleaning tables, floors and other areas of the Restaurant Taking orders from Customers and processing payments efficiently Follow proper safety procedures when handling and/or preparing food Ability to multitask ADDITIONAL REQUIREMENTS : Must be 16 years of age or older Provide all Customers with quick and friendly service Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service Work under pressure and at a fast pace Align with Raising Cane's culture by balancing Working Hard and Having Fun Take initiative Comply with Company policies Raising Cane's appreciates & values individuality. EOE
Hinderliter de Llamas & Associates
Brea, California
Company Overview The HdL Companies help cities, counties and special districts maximize revenues through research and discovery efforts, financial and economic analysis, and provision of software that supports local government operations in a variety of important ways. We are regarded as a leader, occupying a specific niche in the financial services sector and serving over 900 local governments nationwide. Leveraging our talented team of professionals, along with leading edge software and database systems, HdL discovery efforts have recovered over $3 billion for our local government partners. Core Values HdL team members individually and collectively aspire to the following core values: Deliver Excellence In Everything - We anticipate needs and believe that delivering extraordinary service, inside and outside our organization, is key to our success. We passionately pursue excellence in everything we do. Do The Right Thing - We always act in the best interests of our company and our clients. We are respectful, have high integrity, and are accountable for our actions. Foster Relationships - We build lasting relationships based on trust with our teams and our clients. We value collaboration toward our common goals and inspire each other to improve and progress. Give Generously - We give generously of our time and resources with our teammates, clients and communities. We impart information for best practices, encourage professional development, and support charitable community organizations. Enjoy The Journey - We enjoy our journey and enthusiastically celebrate our successes. We have fun and find fulfillment working with our colleagues and clients. Be Authentic, Grateful, and Humble - We are thankful for the success we have achieved individually and as a company and never take it for granted. Position Overview This is an exciting opportunity to join an employee-owned company with a nationwide presence. HdL is currently seeking a Controller for its Accounting Team. The ideal candidate is a master of the requisite technical accounting skills with the ability to function as a business leader. The primary responsibilities are to manage all aspects of the firm's accounting functions, including general accounting, project accounting, revenue recognition, A/R, A/P, G/L and the firm's audit and tax filing efforts conducted by external accounting advisory firms. In keeping with HdL Core Values, the Controller is responsible for ensuring the accuracy, integrity and timeliness of all financial statements in compliance with Generally Accepted Accounting Principles. Under limited direction, the Controller recommends, implements, and controls accounting policies and procedures, coordinates and operates accounting, taxation and data control for all HdL Companies. Furthermore, the successful candidate thrives on analytics, is detail-oriented, resourceful, and an excellent communicator. This individual must be able to work well with a broader team and possess an intellectual curiosity to learn the details of our growing business. This is a salaried/highly confidential-professional position that reports to the CFO. Job Responsibilities Lead and manage the accuracy and productivity of day-to-day activities of cash management, accounts payable, accounts receivable, cash disbursements, invoicing/billing, customer credits and collections, general accounting, cost accounting, and operations Manage and direct the day-to-day activity of accounting staff in the performance of their duties, including the processing of all billing, accounts payable, and other associated accounting activities Prepare and review accounting journal entries and schedules; monitor and ensure all general ledger monthly reconciliations are completed in accordance with established processes and schedules Analyze financial performance against key business metrics Monitor pertinent information used in building and analyzing future business plans, forecasts and budgeting processes Proactively partner with management and accounting staff to identify, investigate, and analyze potential operational improvement Develop performance measures that support HdL's strategic direction and inform the executive team on the financial implications of business activities Build a working rapport with any outsourced tax advisor relationships and thoroughly review work to ensure compliance with all taxing authorities and reporting requirements Implement all necessary accounting policies and procedures to maintain adequate internal controls to ensure the accuracy of financial reporting Prepare monthly, quarterly and annual financial statements and management reports, providing management with information vital to the decision-making process Manage day-to-day banking relationships, transactions, and required covenant submissions/ monitoring Review significant cash outlays, including but not limited to, all major expenditures, and recurring contractual costs to ensure they are compliant with contract terms Coordinate, manage, and facilitate all periodic and annual audits of financial data and accounts, internal controls, etc. Maintain Financial Force (accounting software) and lead all implementation efforts for additional modules, and ensure all updates and maintenance requirements are implemented timely and completely Foster organizational awareness by establishing positive relationships with other business units, departments and third parties and provide exceptional customer service satisfaction Deliver accurate and timely information to the CFO to facilitate the organization's financial needs Participate and lead, where appropriate, in a wide variety of special projects and compile a variety of special reports related to financial analysis, projections, investments, new ventures, pricing and company improvements Assist in acquisitions, due diligence, integrations and system implementations as needed Prepare and update fixed asset amortization and depreciation schedules Effectively fulfill supervisory and team-building responsibilities in accordance with the organization's policies, procedures and applicable laws. Includes active coaching, mentorship and skills development of staff Skills and Qualifications Proficient with Excel modeling and formulas Proficient with PowerPoint charting and presentation slides Strong analytical, problem-solving skills Ability to manage priorities, workflow and produce results Ability to work well with all levels of management and executive leadership support staff Education and Experience Bachelor's or MBA Degree in Accounting. CPA highly preferred Strong accounting and financial leadership experience of at least 7 years with a multi-million dollar company, including at least 4 years of management experience Demonstrated financial reporting, accounting principles, and data systems analysis expertise FinancialForce expertise is highly desirable, along with financial systems implementation experience Experience developing and implementing business strategies and financial goals Experience and understanding of company valuation concepts Prior experience with ESOPs (employee stock ownership programs) helpful, but not required Compensation The starting base salary for this Brea, CA position is expected to be between $140,341.87 to $200,000.00 annually. Actual salary will be determined based on skills, experience (to the extent relevant) and other job-related factors, consistent with applicable law. Benefits Competitive Base Pay Opportunity to participate in 401k Medical, Dental, Vision, Life/AD&D, LTD and Employee Assistance Program Paid time off for Vacation, Sick and Holidays Employee Stock Ownership Plan (learn more about the HdL ESOP at: ) Compensation details: Yearly Salary PIc9f437ed344a-9063
09/05/2025
Full time
Company Overview The HdL Companies help cities, counties and special districts maximize revenues through research and discovery efforts, financial and economic analysis, and provision of software that supports local government operations in a variety of important ways. We are regarded as a leader, occupying a specific niche in the financial services sector and serving over 900 local governments nationwide. Leveraging our talented team of professionals, along with leading edge software and database systems, HdL discovery efforts have recovered over $3 billion for our local government partners. Core Values HdL team members individually and collectively aspire to the following core values: Deliver Excellence In Everything - We anticipate needs and believe that delivering extraordinary service, inside and outside our organization, is key to our success. We passionately pursue excellence in everything we do. Do The Right Thing - We always act in the best interests of our company and our clients. We are respectful, have high integrity, and are accountable for our actions. Foster Relationships - We build lasting relationships based on trust with our teams and our clients. We value collaboration toward our common goals and inspire each other to improve and progress. Give Generously - We give generously of our time and resources with our teammates, clients and communities. We impart information for best practices, encourage professional development, and support charitable community organizations. Enjoy The Journey - We enjoy our journey and enthusiastically celebrate our successes. We have fun and find fulfillment working with our colleagues and clients. Be Authentic, Grateful, and Humble - We are thankful for the success we have achieved individually and as a company and never take it for granted. Position Overview This is an exciting opportunity to join an employee-owned company with a nationwide presence. HdL is currently seeking a Controller for its Accounting Team. The ideal candidate is a master of the requisite technical accounting skills with the ability to function as a business leader. The primary responsibilities are to manage all aspects of the firm's accounting functions, including general accounting, project accounting, revenue recognition, A/R, A/P, G/L and the firm's audit and tax filing efforts conducted by external accounting advisory firms. In keeping with HdL Core Values, the Controller is responsible for ensuring the accuracy, integrity and timeliness of all financial statements in compliance with Generally Accepted Accounting Principles. Under limited direction, the Controller recommends, implements, and controls accounting policies and procedures, coordinates and operates accounting, taxation and data control for all HdL Companies. Furthermore, the successful candidate thrives on analytics, is detail-oriented, resourceful, and an excellent communicator. This individual must be able to work well with a broader team and possess an intellectual curiosity to learn the details of our growing business. This is a salaried/highly confidential-professional position that reports to the CFO. Job Responsibilities Lead and manage the accuracy and productivity of day-to-day activities of cash management, accounts payable, accounts receivable, cash disbursements, invoicing/billing, customer credits and collections, general accounting, cost accounting, and operations Manage and direct the day-to-day activity of accounting staff in the performance of their duties, including the processing of all billing, accounts payable, and other associated accounting activities Prepare and review accounting journal entries and schedules; monitor and ensure all general ledger monthly reconciliations are completed in accordance with established processes and schedules Analyze financial performance against key business metrics Monitor pertinent information used in building and analyzing future business plans, forecasts and budgeting processes Proactively partner with management and accounting staff to identify, investigate, and analyze potential operational improvement Develop performance measures that support HdL's strategic direction and inform the executive team on the financial implications of business activities Build a working rapport with any outsourced tax advisor relationships and thoroughly review work to ensure compliance with all taxing authorities and reporting requirements Implement all necessary accounting policies and procedures to maintain adequate internal controls to ensure the accuracy of financial reporting Prepare monthly, quarterly and annual financial statements and management reports, providing management with information vital to the decision-making process Manage day-to-day banking relationships, transactions, and required covenant submissions/ monitoring Review significant cash outlays, including but not limited to, all major expenditures, and recurring contractual costs to ensure they are compliant with contract terms Coordinate, manage, and facilitate all periodic and annual audits of financial data and accounts, internal controls, etc. Maintain Financial Force (accounting software) and lead all implementation efforts for additional modules, and ensure all updates and maintenance requirements are implemented timely and completely Foster organizational awareness by establishing positive relationships with other business units, departments and third parties and provide exceptional customer service satisfaction Deliver accurate and timely information to the CFO to facilitate the organization's financial needs Participate and lead, where appropriate, in a wide variety of special projects and compile a variety of special reports related to financial analysis, projections, investments, new ventures, pricing and company improvements Assist in acquisitions, due diligence, integrations and system implementations as needed Prepare and update fixed asset amortization and depreciation schedules Effectively fulfill supervisory and team-building responsibilities in accordance with the organization's policies, procedures and applicable laws. Includes active coaching, mentorship and skills development of staff Skills and Qualifications Proficient with Excel modeling and formulas Proficient with PowerPoint charting and presentation slides Strong analytical, problem-solving skills Ability to manage priorities, workflow and produce results Ability to work well with all levels of management and executive leadership support staff Education and Experience Bachelor's or MBA Degree in Accounting. CPA highly preferred Strong accounting and financial leadership experience of at least 7 years with a multi-million dollar company, including at least 4 years of management experience Demonstrated financial reporting, accounting principles, and data systems analysis expertise FinancialForce expertise is highly desirable, along with financial systems implementation experience Experience developing and implementing business strategies and financial goals Experience and understanding of company valuation concepts Prior experience with ESOPs (employee stock ownership programs) helpful, but not required Compensation The starting base salary for this Brea, CA position is expected to be between $140,341.87 to $200,000.00 annually. Actual salary will be determined based on skills, experience (to the extent relevant) and other job-related factors, consistent with applicable law. Benefits Competitive Base Pay Opportunity to participate in 401k Medical, Dental, Vision, Life/AD&D, LTD and Employee Assistance Program Paid time off for Vacation, Sick and Holidays Employee Stock Ownership Plan (learn more about the HdL ESOP at: ) Compensation details: Yearly Salary PIc9f437ed344a-9063
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Intermediate Bank Disputes Specialist on our Reconciliation team you will, within defined guidelines and framework, protect the financial interests of USAA and our members by thoroughly investigating and resolving complex and moderately complex fraud and non-fraud transactional disputes filed by members on their credit cards, debit cards and deposit accounts in compliance with federal and state Laws, Rules, and Regulations (LRRs). Attempt to recover funds in accordance with payment association rules (Visa, Amex, NACHA, Zelle, etc.), engage in customer service activities to satisfy member requests and provide dispute resolution outcomes and operate in a highly regulated environment where performance is measured by quality and productivity metrics aligned to business scorecards. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Under direct supervision, completes reasonable investigations of moderately complex Fraud and Non-Fraud Credit Card, Debit Card and Deposit transactional disputes while consistently ensuring regulatory compliance. Utilizes developing problem-solving skills and knowledge of Laws, Rules and Regulations (LRRs) and payment association rules (Visa, Amex, NACHA, Zelle, etc.) to research, resolve and recovery funds for disputed activity. Responsible for determining card holder liability based on results of a reasonable investigation. Processes recovery attempts through chargebacks, representments and arbitrations. Processes account credits/debits when necessary, in accordance with regulatory requirements. Documents the results of a reasonable investigation within the appropriate case management system. May contact members for additional information or when requested to assist with completing a reasonable investigation. May work control or exception functions associated with Fraud and Non-Fraud Credit Card, Debit Card and Deposit transactional disputes. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 1 year of customer contact experience in a financial services organization to include dispute possessing and/or conflict resolution. 1 year of analytical problem-solving experience. Experience working under Federal Banking Regulations to include Regulation E, Regulation Z and/or UDAAP. What sets you apart: 6+ months working in USAA Disputes Organization 1+ years of General Ledger experience in a financial institute Familiarity with DCC, Fidelity and Oracle systems Experience working in specific systems and tools (to include Windows operating system environment, Microsoft Office, Fidelity and/or Visa Online). US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $43,680.00-$67,840.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Intermediate Bank Disputes Specialist on our Reconciliation team you will, within defined guidelines and framework, protect the financial interests of USAA and our members by thoroughly investigating and resolving complex and moderately complex fraud and non-fraud transactional disputes filed by members on their credit cards, debit cards and deposit accounts in compliance with federal and state Laws, Rules, and Regulations (LRRs). Attempt to recover funds in accordance with payment association rules (Visa, Amex, NACHA, Zelle, etc.), engage in customer service activities to satisfy member requests and provide dispute resolution outcomes and operate in a highly regulated environment where performance is measured by quality and productivity metrics aligned to business scorecards. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Under direct supervision, completes reasonable investigations of moderately complex Fraud and Non-Fraud Credit Card, Debit Card and Deposit transactional disputes while consistently ensuring regulatory compliance. Utilizes developing problem-solving skills and knowledge of Laws, Rules and Regulations (LRRs) and payment association rules (Visa, Amex, NACHA, Zelle, etc.) to research, resolve and recovery funds for disputed activity. Responsible for determining card holder liability based on results of a reasonable investigation. Processes recovery attempts through chargebacks, representments and arbitrations. Processes account credits/debits when necessary, in accordance with regulatory requirements. Documents the results of a reasonable investigation within the appropriate case management system. May contact members for additional information or when requested to assist with completing a reasonable investigation. May work control or exception functions associated with Fraud and Non-Fraud Credit Card, Debit Card and Deposit transactional disputes. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 1 year of customer contact experience in a financial services organization to include dispute possessing and/or conflict resolution. 1 year of analytical problem-solving experience. Experience working under Federal Banking Regulations to include Regulation E, Regulation Z and/or UDAAP. What sets you apart: 6+ months working in USAA Disputes Organization 1+ years of General Ledger experience in a financial institute Familiarity with DCC, Fidelity and Oracle systems Experience working in specific systems and tools (to include Windows operating system environment, Microsoft Office, Fidelity and/or Visa Online). US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $43,680.00-$67,840.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Associate, Investment SupervisionCountry: United States of AmericaYour Journey Starts Here:Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!The Difference You Make: The Associate, Investment Supervision key purpose is to identify, evaluate, and document trades for suitability in accordance with FINRA rules and industry regulations. Will reviews new accounts, trade activity and daily trade blotters. The Associate, Investment Supervision will work directly with Financial Advisors and field managers to resolve any documentation deficiencies and escalate cases as deemed appropriate. Identifies, evaluates and documents trades for suitability in accordance with FINRA rules and industry regulations. Reviews and assesses suitability associated with new accounts and /or products. Escalates Supervisory issues, as necessary to Supervisory Directors in the field, providing relevant recommendations as to the appropriate actions to be taken. Partners with Supervisory Directors in the field to help them resolve exceptions in a timely manner. Reviews transaction exceptions reports using rules based processes and close noted trade alerts. Raises inquiries for suspicious trades and communication red flags, conduct research independently and deeply, and communicate in accordance with the established procedure, and ensure timely closure of identified surveillance issues Works with Compliance, Operations and other Santander functions closely to research industry trends and peer practice, and continue improving our review process effectiveness Develops knowledge of financial markets, asset management and financial regulations in order to build a deep understanding of investment/trading risks. Provides backup coverage and cross-train others. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Sales Supervision, Compliance, Risk or equivalent field. - Preferred. 5+ Years Sales Supervision, Compliance, Audit, or Regulatory experience required - Required. Strong analytical background with the ability to analyze and summarize findings in a concise and clear format. Detailed oriented and possess high ethical standards. Knowledge/experience in trading and investments. Ability to operate independently within guidelines, policies, directives and established precedence. Strong technical skills, particularly with respect to Microsoft Excel. Genuine interest in and understanding of financial markets. Familiarity with a broad range of asset classes, including derivatives. Intellectual curiosity and problem solving skills. Strong communication skills and the ability to interact confidently with others. Ability to work independently with minimal supervision, while also maintaining appropriate levels of collaboration and cooperation with other team members. Sensitivity and tact must be especially evident in the performance of trade monitoring. Solid understanding of applicable Federal and State laws applicable to SEC registered broker-dealer. Strong analytical and investigative skills and demonstrated ability to operate at a strategic level. Sound judgment in identifying risks in order to proactively escalate with relevant senior management. Excellent written (drafting & editing) and spoken communication abilities. Excellent teamwork, interpersonal and conflict resolution skills. Certifications: FINRA (Financial Industry Regulatory Authority) FINRA Series 7, 24, 66 (or equivalent, 63 and 65), Series 9 and 10 may replace the requirements for Series 24 - Required. FINRA (Financial Industry Regulatory Authority) FINRA Series 53 and 4, and state insurance licenses - Preferred. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.What Else You Need To Know:The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.Base Pay RangeMinimum:$63,750.00 USDMaximum:$105,000.00 USDLink to Santander Benefits:Santander Benefits - 2025 Santander OnGoing/NH eGuide ()Risk Culture:We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions:Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights:This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.What To Do Next:If this sounds like a role you are interested in, then please apply.We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Boston, MA, Boston Other Locations: Massachusetts-Boston Organization: Santander Bank N.A.
09/04/2025
Full time
Associate, Investment SupervisionCountry: United States of AmericaYour Journey Starts Here:Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!The Difference You Make: The Associate, Investment Supervision key purpose is to identify, evaluate, and document trades for suitability in accordance with FINRA rules and industry regulations. Will reviews new accounts, trade activity and daily trade blotters. The Associate, Investment Supervision will work directly with Financial Advisors and field managers to resolve any documentation deficiencies and escalate cases as deemed appropriate. Identifies, evaluates and documents trades for suitability in accordance with FINRA rules and industry regulations. Reviews and assesses suitability associated with new accounts and /or products. Escalates Supervisory issues, as necessary to Supervisory Directors in the field, providing relevant recommendations as to the appropriate actions to be taken. Partners with Supervisory Directors in the field to help them resolve exceptions in a timely manner. Reviews transaction exceptions reports using rules based processes and close noted trade alerts. Raises inquiries for suspicious trades and communication red flags, conduct research independently and deeply, and communicate in accordance with the established procedure, and ensure timely closure of identified surveillance issues Works with Compliance, Operations and other Santander functions closely to research industry trends and peer practice, and continue improving our review process effectiveness Develops knowledge of financial markets, asset management and financial regulations in order to build a deep understanding of investment/trading risks. Provides backup coverage and cross-train others. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Sales Supervision, Compliance, Risk or equivalent field. - Preferred. 5+ Years Sales Supervision, Compliance, Audit, or Regulatory experience required - Required. Strong analytical background with the ability to analyze and summarize findings in a concise and clear format. Detailed oriented and possess high ethical standards. Knowledge/experience in trading and investments. Ability to operate independently within guidelines, policies, directives and established precedence. Strong technical skills, particularly with respect to Microsoft Excel. Genuine interest in and understanding of financial markets. Familiarity with a broad range of asset classes, including derivatives. Intellectual curiosity and problem solving skills. Strong communication skills and the ability to interact confidently with others. Ability to work independently with minimal supervision, while also maintaining appropriate levels of collaboration and cooperation with other team members. Sensitivity and tact must be especially evident in the performance of trade monitoring. Solid understanding of applicable Federal and State laws applicable to SEC registered broker-dealer. Strong analytical and investigative skills and demonstrated ability to operate at a strategic level. Sound judgment in identifying risks in order to proactively escalate with relevant senior management. Excellent written (drafting & editing) and spoken communication abilities. Excellent teamwork, interpersonal and conflict resolution skills. Certifications: FINRA (Financial Industry Regulatory Authority) FINRA Series 7, 24, 66 (or equivalent, 63 and 65), Series 9 and 10 may replace the requirements for Series 24 - Required. FINRA (Financial Industry Regulatory Authority) FINRA Series 53 and 4, and state insurance licenses - Preferred. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.What Else You Need To Know:The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.Base Pay RangeMinimum:$63,750.00 USDMaximum:$105,000.00 USDLink to Santander Benefits:Santander Benefits - 2025 Santander OnGoing/NH eGuide ()Risk Culture:We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions:Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights:This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.What To Do Next:If this sounds like a role you are interested in, then please apply.We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Boston, MA, Boston Other Locations: Massachusetts-Boston Organization: Santander Bank N.A.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Advocacy Advisor-Intermediate , you will within defined guidelines and framework, provide timely , accurate and compliant responses for complaints identified and addressed to USAA's Executive Management Group, Chairman and Board of Directors, general consumers, and/or regulatory agencies. Considers the unique situation and provides an appropriate resolution that balances the need of the company and the individual. We offer a flexible work environment that requires an individual to be in the office 4 days per week . This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs or Tampa, FL. Relocation assistance is not available for this position. Work Schedule: Monday-Friday 8:30 am-6 pm (Time zone based on your location) What you'll do: Acquires and applies industry knowledge of products, services, and processes to serve as the primary point of contact in the resolution of complainant concerns, submitted to Advocacy for escalated handling. In accordance with business guidance and leadership oversight, examines the work performed by team members and vendor partners for any process or service failures identified within moderately sophisticated complaints that could encompass member harm concerns and/or failures. Completes the end-to-end lifecycle to resolve logged consumer complaints and delivers outcomes verbally or written to complainants, leadership, and, on occasion, to regulators defined by Bank Advocacy procedures, to include detailed documentation requirements. In collaboration with partners applies knowledge of Bank products, services, and processes to serve as a resource and advocate in the resolution of complaints of a routine nature. Identifies business process opportunities and develops summaries to mitigate risks and call out process gaps through proper internal channels for resolution. Communicates effectively in multiple platforms with complainants, executives, legal, other internal and external customers, and handles all interactions with professionalism and care. Maintains knowledge of applicable Enterprise and Bank policies, procedures, and regulatory guidelines. Optimally handles and prioritizes workload to consistently meet individual service level objectives . Ensures risks associated with business activities are optimally identified , measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required ) may be substituted in lieu of degree. 2 years of relevant customer service experience in a financial services, fraud, or insurance industry. 2 years of demonstrated experience in conflict resolution and documentation to include researching and resolving complainant issues and member customer concerns in financial services. Active CoSA specific licenses and state registrations as the need arises. Demonstrated experience in difficult verbal communications and developing written communications through open discussion and proactive business partner engagement. Experience multi-tasking and prioritizing in a fast-paced working environment ranging in complexity, while maintaining attention to detail What sets you apart: Experience in complaint handling background with a large Bank. USAA banking experience (within the last 2-3 years). Experience with regulatory and consumer high risk complaint handling through verbal and written channels. Risk and Root cause analysis background (efficient and effective research capabilities-de-escalation background beyond live phone calls, i.e. outbound campaigns, remediation efforts, etc.). Technical writing skills and/or professional writing background with exposure, i.e. media, news. De-escalation skillset and ability in resolving complaints timely . Salary: The salary range for this position is: $ 51,370 - $ 92,060 . Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/04/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Advocacy Advisor-Intermediate , you will within defined guidelines and framework, provide timely , accurate and compliant responses for complaints identified and addressed to USAA's Executive Management Group, Chairman and Board of Directors, general consumers, and/or regulatory agencies. Considers the unique situation and provides an appropriate resolution that balances the need of the company and the individual. We offer a flexible work environment that requires an individual to be in the office 4 days per week . This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs or Tampa, FL. Relocation assistance is not available for this position. Work Schedule: Monday-Friday 8:30 am-6 pm (Time zone based on your location) What you'll do: Acquires and applies industry knowledge of products, services, and processes to serve as the primary point of contact in the resolution of complainant concerns, submitted to Advocacy for escalated handling. In accordance with business guidance and leadership oversight, examines the work performed by team members and vendor partners for any process or service failures identified within moderately sophisticated complaints that could encompass member harm concerns and/or failures. Completes the end-to-end lifecycle to resolve logged consumer complaints and delivers outcomes verbally or written to complainants, leadership, and, on occasion, to regulators defined by Bank Advocacy procedures, to include detailed documentation requirements. In collaboration with partners applies knowledge of Bank products, services, and processes to serve as a resource and advocate in the resolution of complaints of a routine nature. Identifies business process opportunities and develops summaries to mitigate risks and call out process gaps through proper internal channels for resolution. Communicates effectively in multiple platforms with complainants, executives, legal, other internal and external customers, and handles all interactions with professionalism and care. Maintains knowledge of applicable Enterprise and Bank policies, procedures, and regulatory guidelines. Optimally handles and prioritizes workload to consistently meet individual service level objectives . Ensures risks associated with business activities are optimally identified , measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required ) may be substituted in lieu of degree. 2 years of relevant customer service experience in a financial services, fraud, or insurance industry. 2 years of demonstrated experience in conflict resolution and documentation to include researching and resolving complainant issues and member customer concerns in financial services. Active CoSA specific licenses and state registrations as the need arises. Demonstrated experience in difficult verbal communications and developing written communications through open discussion and proactive business partner engagement. Experience multi-tasking and prioritizing in a fast-paced working environment ranging in complexity, while maintaining attention to detail What sets you apart: Experience in complaint handling background with a large Bank. USAA banking experience (within the last 2-3 years). Experience with regulatory and consumer high risk complaint handling through verbal and written channels. Risk and Root cause analysis background (efficient and effective research capabilities-de-escalation background beyond live phone calls, i.e. outbound campaigns, remediation efforts, etc.). Technical writing skills and/or professional writing background with exposure, i.e. media, news. De-escalation skillset and ability in resolving complaints timely . Salary: The salary range for this position is: $ 51,370 - $ 92,060 . Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Advocacy Advisor-Intermediate , you will within defined guidelines and framework, provide timely , accurate and compliant responses for complaints identified and addressed to USAA's Executive Management Group, Chairman and Board of Directors, general consumers, and/or regulatory agencies. Considers the unique situation and provides an appropriate resolution that balances the need of the company and the individual. We offer a flexible work environment that requires an individual to be in the office 4 days per week . This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs or Tampa, FL. Relocation assistance is not available for this position. Work Schedule: Monday-Friday 8:30 am-6 pm (Time zone based on your location) What you'll do: Acquires and applies industry knowledge of products, services, and processes to serve as the primary point of contact in the resolution of complainant concerns, submitted to Advocacy for escalated handling. In accordance with business guidance and leadership oversight, examines the work performed by team members and vendor partners for any process or service failures identified within moderately sophisticated complaints that could encompass member harm concerns and/or failures. Completes the end-to-end lifecycle to resolve logged consumer complaints and delivers outcomes verbally or written to complainants, leadership, and, on occasion, to regulators defined by Bank Advocacy procedures, to include detailed documentation requirements. In collaboration with partners applies knowledge of Bank products, services, and processes to serve as a resource and advocate in the resolution of complaints of a routine nature. Identifies business process opportunities and develops summaries to mitigate risks and call out process gaps through proper internal channels for resolution. Communicates effectively in multiple platforms with complainants, executives, legal, other internal and external customers, and handles all interactions with professionalism and care. Maintains knowledge of applicable Enterprise and Bank policies, procedures, and regulatory guidelines. Optimally handles and prioritizes workload to consistently meet individual service level objectives . Ensures risks associated with business activities are optimally identified , measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required ) may be substituted in lieu of degree. 2 years of relevant customer service experience in a financial services, fraud, or insurance industry. 2 years of demonstrated experience in conflict resolution and documentation to include researching and resolving complainant issues and member customer concerns in financial services. Active CoSA specific licenses and state registrations as the need arises. Demonstrated experience in difficult verbal communications and developing written communications through open discussion and proactive business partner engagement. Experience multi-tasking and prioritizing in a fast-paced working environment ranging in complexity, while maintaining attention to detail What sets you apart: Experience in complaint handling background with a large Bank. USAA banking experience (within the last 2-3 years). Experience with regulatory and consumer high risk complaint handling through verbal and written channels. Risk and Root cause analysis background (efficient and effective research capabilities-de-escalation background beyond live phone calls, i.e. outbound campaigns, remediation efforts, etc.). Technical writing skills and/or professional writing background with exposure, i.e. media, news. De-escalation skillset and ability in resolving complaints timely . Salary: The salary range for this position is: $ 51,370 - $ 92,060 . Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/04/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Advocacy Advisor-Intermediate , you will within defined guidelines and framework, provide timely , accurate and compliant responses for complaints identified and addressed to USAA's Executive Management Group, Chairman and Board of Directors, general consumers, and/or regulatory agencies. Considers the unique situation and provides an appropriate resolution that balances the need of the company and the individual. We offer a flexible work environment that requires an individual to be in the office 4 days per week . This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs or Tampa, FL. Relocation assistance is not available for this position. Work Schedule: Monday-Friday 8:30 am-6 pm (Time zone based on your location) What you'll do: Acquires and applies industry knowledge of products, services, and processes to serve as the primary point of contact in the resolution of complainant concerns, submitted to Advocacy for escalated handling. In accordance with business guidance and leadership oversight, examines the work performed by team members and vendor partners for any process or service failures identified within moderately sophisticated complaints that could encompass member harm concerns and/or failures. Completes the end-to-end lifecycle to resolve logged consumer complaints and delivers outcomes verbally or written to complainants, leadership, and, on occasion, to regulators defined by Bank Advocacy procedures, to include detailed documentation requirements. In collaboration with partners applies knowledge of Bank products, services, and processes to serve as a resource and advocate in the resolution of complaints of a routine nature. Identifies business process opportunities and develops summaries to mitigate risks and call out process gaps through proper internal channels for resolution. Communicates effectively in multiple platforms with complainants, executives, legal, other internal and external customers, and handles all interactions with professionalism and care. Maintains knowledge of applicable Enterprise and Bank policies, procedures, and regulatory guidelines. Optimally handles and prioritizes workload to consistently meet individual service level objectives . Ensures risks associated with business activities are optimally identified , measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required ) may be substituted in lieu of degree. 2 years of relevant customer service experience in a financial services, fraud, or insurance industry. 2 years of demonstrated experience in conflict resolution and documentation to include researching and resolving complainant issues and member customer concerns in financial services. Active CoSA specific licenses and state registrations as the need arises. Demonstrated experience in difficult verbal communications and developing written communications through open discussion and proactive business partner engagement. Experience multi-tasking and prioritizing in a fast-paced working environment ranging in complexity, while maintaining attention to detail What sets you apart: Experience in complaint handling background with a large Bank. USAA banking experience (within the last 2-3 years). Experience with regulatory and consumer high risk complaint handling through verbal and written channels. Risk and Root cause analysis background (efficient and effective research capabilities-de-escalation background beyond live phone calls, i.e. outbound campaigns, remediation efforts, etc.). Technical writing skills and/or professional writing background with exposure, i.e. media, news. De-escalation skillset and ability in resolving complaints timely . Salary: The salary range for this position is: $ 51,370 - $ 92,060 . Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Advocacy Advisor-Intermediate , you will within defined guidelines and framework, provide timely , accurate and compliant responses for complaints identified and addressed to USAA's Executive Management Group, Chairman and Board of Directors, general consumers, and/or regulatory agencies. Considers the unique situation and provides an appropriate resolution that balances the need of the company and the individual. We offer a flexible work environment that requires an individual to be in the office 4 days per week . This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs or Tampa, FL. Relocation assistance is not available for this position. Work Schedule: Monday-Friday 8:30 am-6 pm (Time zone based on your location) What you'll do: Acquires and applies industry knowledge of products, services, and processes to serve as the primary point of contact in the resolution of complainant concerns, submitted to Advocacy for escalated handling. In accordance with business guidance and leadership oversight, examines the work performed by team members and vendor partners for any process or service failures identified within moderately sophisticated complaints that could encompass member harm concerns and/or failures. Completes the end-to-end lifecycle to resolve logged consumer complaints and delivers outcomes verbally or written to complainants, leadership, and, on occasion, to regulators defined by Bank Advocacy procedures, to include detailed documentation requirements. In collaboration with partners applies knowledge of Bank products, services, and processes to serve as a resource and advocate in the resolution of complaints of a routine nature. Identifies business process opportunities and develops summaries to mitigate risks and call out process gaps through proper internal channels for resolution. Communicates effectively in multiple platforms with complainants, executives, legal, other internal and external customers, and handles all interactions with professionalism and care. Maintains knowledge of applicable Enterprise and Bank policies, procedures, and regulatory guidelines. Optimally handles and prioritizes workload to consistently meet individual service level objectives . Ensures risks associated with business activities are optimally identified , measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required ) may be substituted in lieu of degree. 2 years of relevant customer service experience in a financial services, fraud, or insurance industry. 2 years of demonstrated experience in conflict resolution and documentation to include researching and resolving complainant issues and member customer concerns in financial services. Active CoSA specific licenses and state registrations as the need arises. Demonstrated experience in difficult verbal communications and developing written communications through open discussion and proactive business partner engagement. Experience multi-tasking and prioritizing in a fast-paced working environment ranging in complexity, while maintaining attention to detail What sets you apart: Experience in complaint handling background with a large Bank. USAA banking experience (within the last 2-3 years). Experience with regulatory and consumer high risk complaint handling through verbal and written channels. Risk and Root cause analysis background (efficient and effective research capabilities-de-escalation background beyond live phone calls, i.e. outbound campaigns, remediation efforts, etc.). Technical writing skills and/or professional writing background with exposure, i.e. media, news. De-escalation skillset and ability in resolving complaints timely . Salary: The salary range for this position is: $ 51,370 - $ 92,060 . Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/04/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Advocacy Advisor-Intermediate , you will within defined guidelines and framework, provide timely , accurate and compliant responses for complaints identified and addressed to USAA's Executive Management Group, Chairman and Board of Directors, general consumers, and/or regulatory agencies. Considers the unique situation and provides an appropriate resolution that balances the need of the company and the individual. We offer a flexible work environment that requires an individual to be in the office 4 days per week . This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs or Tampa, FL. Relocation assistance is not available for this position. Work Schedule: Monday-Friday 8:30 am-6 pm (Time zone based on your location) What you'll do: Acquires and applies industry knowledge of products, services, and processes to serve as the primary point of contact in the resolution of complainant concerns, submitted to Advocacy for escalated handling. In accordance with business guidance and leadership oversight, examines the work performed by team members and vendor partners for any process or service failures identified within moderately sophisticated complaints that could encompass member harm concerns and/or failures. Completes the end-to-end lifecycle to resolve logged consumer complaints and delivers outcomes verbally or written to complainants, leadership, and, on occasion, to regulators defined by Bank Advocacy procedures, to include detailed documentation requirements. In collaboration with partners applies knowledge of Bank products, services, and processes to serve as a resource and advocate in the resolution of complaints of a routine nature. Identifies business process opportunities and develops summaries to mitigate risks and call out process gaps through proper internal channels for resolution. Communicates effectively in multiple platforms with complainants, executives, legal, other internal and external customers, and handles all interactions with professionalism and care. Maintains knowledge of applicable Enterprise and Bank policies, procedures, and regulatory guidelines. Optimally handles and prioritizes workload to consistently meet individual service level objectives . Ensures risks associated with business activities are optimally identified , measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required ) may be substituted in lieu of degree. 2 years of relevant customer service experience in a financial services, fraud, or insurance industry. 2 years of demonstrated experience in conflict resolution and documentation to include researching and resolving complainant issues and member customer concerns in financial services. Active CoSA specific licenses and state registrations as the need arises. Demonstrated experience in difficult verbal communications and developing written communications through open discussion and proactive business partner engagement. Experience multi-tasking and prioritizing in a fast-paced working environment ranging in complexity, while maintaining attention to detail What sets you apart: Experience in complaint handling background with a large Bank. USAA banking experience (within the last 2-3 years). Experience with regulatory and consumer high risk complaint handling through verbal and written channels. Risk and Root cause analysis background (efficient and effective research capabilities-de-escalation background beyond live phone calls, i.e. outbound campaigns, remediation efforts, etc.). Technical writing skills and/or professional writing background with exposure, i.e. media, news. De-escalation skillset and ability in resolving complaints timely . Salary: The salary range for this position is: $ 51,370 - $ 92,060 . Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Advocacy Advisor-Intermediate , you will within defined guidelines and framework, provide timely , accurate and compliant responses for complaints identified and addressed to USAA's Executive Management Group, Chairman and Board of Directors, general consumers, and/or regulatory agencies. Considers the unique situation and provides an appropriate resolution that balances the need of the company and the individual. We offer a flexible work environment that requires an individual to be in the office 4 days per week . This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs or Tampa, FL. Relocation assistance is not available for this position. Work Schedule: Monday-Friday 8:30 am-6 pm (Time zone based on your location) What you'll do: Acquires and applies industry knowledge of products, services, and processes to serve as the primary point of contact in the resolution of complainant concerns, submitted to Advocacy for escalated handling. In accordance with business guidance and leadership oversight, examines the work performed by team members and vendor partners for any process or service failures identified within moderately sophisticated complaints that could encompass member harm concerns and/or failures. Completes the end-to-end lifecycle to resolve logged consumer complaints and delivers outcomes verbally or written to complainants, leadership, and, on occasion, to regulators defined by Bank Advocacy procedures, to include detailed documentation requirements. In collaboration with partners applies knowledge of Bank products, services, and processes to serve as a resource and advocate in the resolution of complaints of a routine nature. Identifies business process opportunities and develops summaries to mitigate risks and call out process gaps through proper internal channels for resolution. Communicates effectively in multiple platforms with complainants, executives, legal, other internal and external customers, and handles all interactions with professionalism and care. Maintains knowledge of applicable Enterprise and Bank policies, procedures, and regulatory guidelines. Optimally handles and prioritizes workload to consistently meet individual service level objectives . Ensures risks associated with business activities are optimally identified , measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required ) may be substituted in lieu of degree. 2 years of relevant customer service experience in a financial services, fraud, or insurance industry. 2 years of demonstrated experience in conflict resolution and documentation to include researching and resolving complainant issues and member customer concerns in financial services. Active CoSA specific licenses and state registrations as the need arises. Demonstrated experience in difficult verbal communications and developing written communications through open discussion and proactive business partner engagement. Experience multi-tasking and prioritizing in a fast-paced working environment ranging in complexity, while maintaining attention to detail What sets you apart: Experience in complaint handling background with a large Bank. USAA banking experience (within the last 2-3 years). Experience with regulatory and consumer high risk complaint handling through verbal and written channels. Risk and Root cause analysis background (efficient and effective research capabilities-de-escalation background beyond live phone calls, i.e. outbound campaigns, remediation efforts, etc.). Technical writing skills and/or professional writing background with exposure, i.e. media, news. De-escalation skillset and ability in resolving complaints timely . Salary: The salary range for this position is: $ 51,370 - $ 92,060 . Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/04/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Advocacy Advisor-Intermediate , you will within defined guidelines and framework, provide timely , accurate and compliant responses for complaints identified and addressed to USAA's Executive Management Group, Chairman and Board of Directors, general consumers, and/or regulatory agencies. Considers the unique situation and provides an appropriate resolution that balances the need of the company and the individual. We offer a flexible work environment that requires an individual to be in the office 4 days per week . This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs or Tampa, FL. Relocation assistance is not available for this position. Work Schedule: Monday-Friday 8:30 am-6 pm (Time zone based on your location) What you'll do: Acquires and applies industry knowledge of products, services, and processes to serve as the primary point of contact in the resolution of complainant concerns, submitted to Advocacy for escalated handling. In accordance with business guidance and leadership oversight, examines the work performed by team members and vendor partners for any process or service failures identified within moderately sophisticated complaints that could encompass member harm concerns and/or failures. Completes the end-to-end lifecycle to resolve logged consumer complaints and delivers outcomes verbally or written to complainants, leadership, and, on occasion, to regulators defined by Bank Advocacy procedures, to include detailed documentation requirements. In collaboration with partners applies knowledge of Bank products, services, and processes to serve as a resource and advocate in the resolution of complaints of a routine nature. Identifies business process opportunities and develops summaries to mitigate risks and call out process gaps through proper internal channels for resolution. Communicates effectively in multiple platforms with complainants, executives, legal, other internal and external customers, and handles all interactions with professionalism and care. Maintains knowledge of applicable Enterprise and Bank policies, procedures, and regulatory guidelines. Optimally handles and prioritizes workload to consistently meet individual service level objectives . Ensures risks associated with business activities are optimally identified , measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required ) may be substituted in lieu of degree. 2 years of relevant customer service experience in a financial services, fraud, or insurance industry. 2 years of demonstrated experience in conflict resolution and documentation to include researching and resolving complainant issues and member customer concerns in financial services. Active CoSA specific licenses and state registrations as the need arises. Demonstrated experience in difficult verbal communications and developing written communications through open discussion and proactive business partner engagement. Experience multi-tasking and prioritizing in a fast-paced working environment ranging in complexity, while maintaining attention to detail What sets you apart: Experience in complaint handling background with a large Bank. USAA banking experience (within the last 2-3 years). Experience with regulatory and consumer high risk complaint handling through verbal and written channels. Risk and Root cause analysis background (efficient and effective research capabilities-de-escalation background beyond live phone calls, i.e. outbound campaigns, remediation efforts, etc.). Technical writing skills and/or professional writing background with exposure, i.e. media, news. De-escalation skillset and ability in resolving complaints timely . Salary: The salary range for this position is: $ 51,370 - $ 92,060 . Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Overview This job posting is anticipated to remain open for 30 days, from 03-Sep-2025. The posting may close early due to the volume of applicants. If you find yourself at a professional crossroads, a career as a financial advisor may be the right change for you. Financial advisors partner with clients to help them achieve their long-term financial goals: retirement, building wealth, estate strategies, funding education and more. As a financial advisor with Edward Jones, you'll develop and grow your own practice, supported by your branch team, a home-office team and other regional financial advisors. You'll benefit from the experience that comes from 100 years of history. We're proud to have more offices in the U.S. and Canada than any other investment firm, serving over eight million clients. Our financial advisors are valued partners, and we credit much of our success to their unique experiences and professional backgrounds. We value an inclusive environment where everyone's different viewpoints help to achieve results. Financial advisors lead the branch team to serve clients and contribute to the firm's purpose. They deeply understand the client's goals and why they are important to accelerate trust and help them stay on track. Edward Jones helps you positively impact clients' lives and work together to achieve their long-term financial goals, enabling you to make a difference in your community. We'll give you the support you need. Our team will be there every step of the way, providing: Paid training - Get registered and licensed and learn how to be a financial advisor with the industry's top training program . Salary for the first five years as you begin to build your practice A firm-provided branch office in the community Branch office support to help lighten the load so you can focus on your clients A support network that extends from your branch office to your region to the home office - You'll work independently, but will have a team of thousands backing you every step of the way. You can also expect No ceiling to your earning potential and growth, and your compensation is tied to the effort you put in A compensation package that includes opportunities for commissions, profit sharing and incentive travel The flexibility that you need to balance your personal and professional lives - the best of both worlds A culture of continuous improvement and professional development Key Responsibilities Build relationships to create new clients via face-to-face and virtual sourcing strategies (residential, business, networking, introductions and referrals, social media, and speaking engagements). Deeply understand clients' and prospective clients' needs, priorities, and concerns to accelerate trust and create personalized, comprehensive strategies to help them achieve their goals. Oversee branch processes, roles, and responsibilities to ensure a high-quality, streamlined client experience consistent with firm policies and procedures, regulatory requirements, and ethical guidelines. Engage the branch team to create, monitor, and adjust the branch business plan to increase branch effectiveness and achieve desired business results. Create a highly engaging environment in the branch of mutual trust, respect, feedback and accountability. For the 25th consecutive year, Edward Jones was named a top company for training. The firm ranked No. 17 on Training magazine's prestigious 2025 Training APEX awards listed by Training magazine. 2025 Training Magazine Training Apex Award, published February 2025, date as of September 2024, an application fee was required for consideration As your new asset compensation and commissions increase over the first five years, salary will decrease Benefits: Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), disability income continuation, basic life, and basic AD&D coverage. Income continuation, basic life, and basic AD&D coverage are provided at no cost to financial advisors. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account and flexible spending account. Financial advisors enjoy flexibility in their schedule and, where required by applicable law, are eligible for paid sick leave and paid time off. Financial advisors may be eligible for bonuses; profit sharing; paid medical and parental leave for Financial Advisors that satisfy eligibility requirements; and participation in the firm's Travel Award Program. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to financial advisors, please visit our benefits page . Compensation: We know that building a business takes time, so we've built a new financial advisor compensation program that supports and rewards you as you learn the skills, systems and business practices you need to succeed in our client-first business model. The new financial advisor compensation program includes trainee pay, a supplemental salary for up to five years, commissions and compensation for new assets gathered for the first five years. For more information regarding compensation please click the link below. New Financial Advisors Compensation Supplemental Starting Salary Range $45,000 - $100,000 Read More About Job Overview Skills/Requirements Successful financial advisors demonstrate a unique combination of ambition, self-motivation, and commitment to establishing long-term client relationships. Financial advisors grow the business through identifying and creating new clients through initial discover of financial goals and deepening relationships with existing clients by reviewing investment strategies and implementation recommendations. Financial advisors earning potential is reflective of their performance. What characteristics would make you a successful financial advisor? An interest in financial services/markets and how they work Love of learning and challenges, including determination to succeed Skilled in long-term relationship building Comfortable in your ability to think critically Passion for new opportunities Can you see yourself Learning to be a financial advisor through our comprehensive training program? Delivering personalized investment and financial solutions to your clients? Taking ownership of your business's growth and success? Meeting professional and personal objectives as they relate to building your practice? Working in and positively impacting your local community? Skills/Requirements Candidates should have at least one of the four qualifications bullets listed below: A bachelor's degree is strongly preferred or equivalent work-related experience within the securities/financial services industry Financial services and/or sales experience Financial services registration, licensing, or certification Professional and/or military career progression Licensing: SIE (which can be obtained without Firm sponsorship), Series 7 and Series 66 will be required; if not currently registered, registrations may be obtained at Edward Jones during the assigned paid study period. FINRA registrations required within three months. State insurance licenses will be required. As an associate, you are required to complete ongoing training offered by the firm and regulatory authorities (FINRA and SEC), as well as required CE training to ensure licenses remain in good standing. Read More About Skills/Requirements Awards & Accolades At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Read More About Awards & Accolades About Us Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
09/04/2025
Full time
Job Overview This job posting is anticipated to remain open for 30 days, from 03-Sep-2025. The posting may close early due to the volume of applicants. If you find yourself at a professional crossroads, a career as a financial advisor may be the right change for you. Financial advisors partner with clients to help them achieve their long-term financial goals: retirement, building wealth, estate strategies, funding education and more. As a financial advisor with Edward Jones, you'll develop and grow your own practice, supported by your branch team, a home-office team and other regional financial advisors. You'll benefit from the experience that comes from 100 years of history. We're proud to have more offices in the U.S. and Canada than any other investment firm, serving over eight million clients. Our financial advisors are valued partners, and we credit much of our success to their unique experiences and professional backgrounds. We value an inclusive environment where everyone's different viewpoints help to achieve results. Financial advisors lead the branch team to serve clients and contribute to the firm's purpose. They deeply understand the client's goals and why they are important to accelerate trust and help them stay on track. Edward Jones helps you positively impact clients' lives and work together to achieve their long-term financial goals, enabling you to make a difference in your community. We'll give you the support you need. Our team will be there every step of the way, providing: Paid training - Get registered and licensed and learn how to be a financial advisor with the industry's top training program . Salary for the first five years as you begin to build your practice A firm-provided branch office in the community Branch office support to help lighten the load so you can focus on your clients A support network that extends from your branch office to your region to the home office - You'll work independently, but will have a team of thousands backing you every step of the way. You can also expect No ceiling to your earning potential and growth, and your compensation is tied to the effort you put in A compensation package that includes opportunities for commissions, profit sharing and incentive travel The flexibility that you need to balance your personal and professional lives - the best of both worlds A culture of continuous improvement and professional development Key Responsibilities Build relationships to create new clients via face-to-face and virtual sourcing strategies (residential, business, networking, introductions and referrals, social media, and speaking engagements). Deeply understand clients' and prospective clients' needs, priorities, and concerns to accelerate trust and create personalized, comprehensive strategies to help them achieve their goals. Oversee branch processes, roles, and responsibilities to ensure a high-quality, streamlined client experience consistent with firm policies and procedures, regulatory requirements, and ethical guidelines. Engage the branch team to create, monitor, and adjust the branch business plan to increase branch effectiveness and achieve desired business results. Create a highly engaging environment in the branch of mutual trust, respect, feedback and accountability. For the 25th consecutive year, Edward Jones was named a top company for training. The firm ranked No. 17 on Training magazine's prestigious 2025 Training APEX awards listed by Training magazine. 2025 Training Magazine Training Apex Award, published February 2025, date as of September 2024, an application fee was required for consideration As your new asset compensation and commissions increase over the first five years, salary will decrease Benefits: Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), disability income continuation, basic life, and basic AD&D coverage. Income continuation, basic life, and basic AD&D coverage are provided at no cost to financial advisors. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account and flexible spending account. Financial advisors enjoy flexibility in their schedule and, where required by applicable law, are eligible for paid sick leave and paid time off. Financial advisors may be eligible for bonuses; profit sharing; paid medical and parental leave for Financial Advisors that satisfy eligibility requirements; and participation in the firm's Travel Award Program. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to financial advisors, please visit our benefits page . Compensation: We know that building a business takes time, so we've built a new financial advisor compensation program that supports and rewards you as you learn the skills, systems and business practices you need to succeed in our client-first business model. The new financial advisor compensation program includes trainee pay, a supplemental salary for up to five years, commissions and compensation for new assets gathered for the first five years. For more information regarding compensation please click the link below. New Financial Advisors Compensation Supplemental Starting Salary Range $45,000 - $100,000 Read More About Job Overview Skills/Requirements Successful financial advisors demonstrate a unique combination of ambition, self-motivation, and commitment to establishing long-term client relationships. Financial advisors grow the business through identifying and creating new clients through initial discover of financial goals and deepening relationships with existing clients by reviewing investment strategies and implementation recommendations. Financial advisors earning potential is reflective of their performance. What characteristics would make you a successful financial advisor? An interest in financial services/markets and how they work Love of learning and challenges, including determination to succeed Skilled in long-term relationship building Comfortable in your ability to think critically Passion for new opportunities Can you see yourself Learning to be a financial advisor through our comprehensive training program? Delivering personalized investment and financial solutions to your clients? Taking ownership of your business's growth and success? Meeting professional and personal objectives as they relate to building your practice? Working in and positively impacting your local community? Skills/Requirements Candidates should have at least one of the four qualifications bullets listed below: A bachelor's degree is strongly preferred or equivalent work-related experience within the securities/financial services industry Financial services and/or sales experience Financial services registration, licensing, or certification Professional and/or military career progression Licensing: SIE (which can be obtained without Firm sponsorship), Series 7 and Series 66 will be required; if not currently registered, registrations may be obtained at Edward Jones during the assigned paid study period. FINRA registrations required within three months. State insurance licenses will be required. As an associate, you are required to complete ongoing training offered by the firm and regulatory authorities (FINRA and SEC), as well as required CE training to ensure licenses remain in good standing. Read More About Skills/Requirements Awards & Accolades At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Read More About Awards & Accolades About Us Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Please note, this position is located at Sugarbush Resort in Warren, VT Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents. Free or discounted IKON pass. Golf perks along with health & recreation center membership for eligible employees and their dependents. Vacation and sick time for eligible employees to rest, relax and recharge. Generous discounts on food & beverage, apparel, and outdoor gear. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more. 401(k) plan with generous company match. Paid parental leave of up to 6 weeks for eligible employees. Employee housing (subject to availability). POSITION SUMMARY: As a member of the senior leadership team, the Vice-President of Mountain Operations coordinates the operations of Lifts, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and various on mountain construction projects. This position requires strong technical understanding of ski lifts, snow safety, snow surfaces, and resort operations. Strong leadership and teambuilding skills are required as this position manages over 700 employees in various departments. This is a Full-time Year-round position with a pay range starting at $120,000 annually depending on experience. RESPONSIBILITIES: Act as a key leader and business partner to resort business units. Be an advisor to the resort President & COO on all resort initiatives and financial strategy. Ensure that the annual operations plan and associated budget is designed and aligned to meet company strategies and priorities. Budget management is essential. Establish and frequently review operational communication, protocols and controls to mitigate risk. Identify operational improvements and oversee resulting plans of action. Direct the activities of subordinate directors/managers and ensure that all subordinate areas of responsibility support company policies, programs, and goals. Departments reporting to the Vice President of Mountain Operations include Lift Operations, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail Maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and on mountain construction projects. Empower, challenge and support managers to lead their teams. Work with the President/COO and the Director of Mountain Operations to ensure effective, on-going communications with all appropriate governmental and regulatory agencies. Perform other duties as assigned to support departmental objectives. QUALIFICATIONS: Undergraduate degree from an accredited college or university preferred. Significant experience (5+ years) in a supervisory role in ski resort operations. Must have superior communication skills, both excellent verbal and writing skills. Ability to maintain a positive attitude in the face of challenges and role model personal resilience. Proven leadership skills with the ability to train and manage a team. Proficient in Microsoft Office. Excellent problem-solving, multi-tasking and time management skills. Ability to ski or ride all terrain. The workplace is both indoors and outdoors. Must be able to work outside for long periods of time in various weather conditions, i.e., rain, snow, wind. Ability to work weekends and holidays. Valid Driver's license and a clean driving record is required. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check. Required Preferred Job Industries Other
09/04/2025
Full time
Please note, this position is located at Sugarbush Resort in Warren, VT Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents. Free or discounted IKON pass. Golf perks along with health & recreation center membership for eligible employees and their dependents. Vacation and sick time for eligible employees to rest, relax and recharge. Generous discounts on food & beverage, apparel, and outdoor gear. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more. 401(k) plan with generous company match. Paid parental leave of up to 6 weeks for eligible employees. Employee housing (subject to availability). POSITION SUMMARY: As a member of the senior leadership team, the Vice-President of Mountain Operations coordinates the operations of Lifts, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and various on mountain construction projects. This position requires strong technical understanding of ski lifts, snow safety, snow surfaces, and resort operations. Strong leadership and teambuilding skills are required as this position manages over 700 employees in various departments. This is a Full-time Year-round position with a pay range starting at $120,000 annually depending on experience. RESPONSIBILITIES: Act as a key leader and business partner to resort business units. Be an advisor to the resort President & COO on all resort initiatives and financial strategy. Ensure that the annual operations plan and associated budget is designed and aligned to meet company strategies and priorities. Budget management is essential. Establish and frequently review operational communication, protocols and controls to mitigate risk. Identify operational improvements and oversee resulting plans of action. Direct the activities of subordinate directors/managers and ensure that all subordinate areas of responsibility support company policies, programs, and goals. Departments reporting to the Vice President of Mountain Operations include Lift Operations, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail Maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and on mountain construction projects. Empower, challenge and support managers to lead their teams. Work with the President/COO and the Director of Mountain Operations to ensure effective, on-going communications with all appropriate governmental and regulatory agencies. Perform other duties as assigned to support departmental objectives. QUALIFICATIONS: Undergraduate degree from an accredited college or university preferred. Significant experience (5+ years) in a supervisory role in ski resort operations. Must have superior communication skills, both excellent verbal and writing skills. Ability to maintain a positive attitude in the face of challenges and role model personal resilience. Proven leadership skills with the ability to train and manage a team. Proficient in Microsoft Office. Excellent problem-solving, multi-tasking and time management skills. Ability to ski or ride all terrain. The workplace is both indoors and outdoors. Must be able to work outside for long periods of time in various weather conditions, i.e., rain, snow, wind. Ability to work weekends and holidays. Valid Driver's license and a clean driving record is required. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check. Required Preferred Job Industries Other
Please note, this position is located at Sugarbush Resort in Warren, VT Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents. Free or discounted IKON pass. Golf perks along with health & recreation center membership for eligible employees and their dependents. Vacation and sick time for eligible employees to rest, relax and recharge. Generous discounts on food & beverage, apparel, and outdoor gear. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more. 401(k) plan with generous company match. Paid parental leave of up to 6 weeks for eligible employees. Employee housing (subject to availability). POSITION SUMMARY: As a member of the senior leadership team, the Vice-President of Mountain Operations coordinates the operations of Lifts, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and various on mountain construction projects. This position requires strong technical understanding of ski lifts, snow safety, snow surfaces, and resort operations. Strong leadership and teambuilding skills are required as this position manages over 700 employees in various departments. This is a Full-time Year-round position with a pay range starting at $120,000 annually depending on experience. RESPONSIBILITIES: Act as a key leader and business partner to resort business units. Be an advisor to the resort President & COO on all resort initiatives and financial strategy. Ensure that the annual operations plan and associated budget is designed and aligned to meet company strategies and priorities. Budget management is essential. Establish and frequently review operational communication, protocols and controls to mitigate risk. Identify operational improvements and oversee resulting plans of action. Direct the activities of subordinate directors/managers and ensure that all subordinate areas of responsibility support company policies, programs, and goals. Departments reporting to the Vice President of Mountain Operations include Lift Operations, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail Maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and on mountain construction projects. Empower, challenge and support managers to lead their teams. Work with the President/COO and the Director of Mountain Operations to ensure effective, on-going communications with all appropriate governmental and regulatory agencies. Perform other duties as assigned to support departmental objectives. QUALIFICATIONS: Undergraduate degree from an accredited college or university preferred. Significant experience (5+ years) in a supervisory role in ski resort operations. Must have superior communication skills, both excellent verbal and writing skills. Ability to maintain a positive attitude in the face of challenges and role model personal resilience. Proven leadership skills with the ability to train and manage a team. Proficient in Microsoft Office. Excellent problem-solving, multi-tasking and time management skills. Ability to ski or ride all terrain. The workplace is both indoors and outdoors. Must be able to work outside for long periods of time in various weather conditions, i.e., rain, snow, wind. Ability to work weekends and holidays. Valid Driver's license and a clean driving record is required. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check. Required Preferred Job Industries Other
09/03/2025
Full time
Please note, this position is located at Sugarbush Resort in Warren, VT Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents. Free or discounted IKON pass. Golf perks along with health & recreation center membership for eligible employees and their dependents. Vacation and sick time for eligible employees to rest, relax and recharge. Generous discounts on food & beverage, apparel, and outdoor gear. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more. 401(k) plan with generous company match. Paid parental leave of up to 6 weeks for eligible employees. Employee housing (subject to availability). POSITION SUMMARY: As a member of the senior leadership team, the Vice-President of Mountain Operations coordinates the operations of Lifts, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and various on mountain construction projects. This position requires strong technical understanding of ski lifts, snow safety, snow surfaces, and resort operations. Strong leadership and teambuilding skills are required as this position manages over 700 employees in various departments. This is a Full-time Year-round position with a pay range starting at $120,000 annually depending on experience. RESPONSIBILITIES: Act as a key leader and business partner to resort business units. Be an advisor to the resort President & COO on all resort initiatives and financial strategy. Ensure that the annual operations plan and associated budget is designed and aligned to meet company strategies and priorities. Budget management is essential. Establish and frequently review operational communication, protocols and controls to mitigate risk. Identify operational improvements and oversee resulting plans of action. Direct the activities of subordinate directors/managers and ensure that all subordinate areas of responsibility support company policies, programs, and goals. Departments reporting to the Vice President of Mountain Operations include Lift Operations, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail Maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and on mountain construction projects. Empower, challenge and support managers to lead their teams. Work with the President/COO and the Director of Mountain Operations to ensure effective, on-going communications with all appropriate governmental and regulatory agencies. Perform other duties as assigned to support departmental objectives. QUALIFICATIONS: Undergraduate degree from an accredited college or university preferred. Significant experience (5+ years) in a supervisory role in ski resort operations. Must have superior communication skills, both excellent verbal and writing skills. Ability to maintain a positive attitude in the face of challenges and role model personal resilience. Proven leadership skills with the ability to train and manage a team. Proficient in Microsoft Office. Excellent problem-solving, multi-tasking and time management skills. Ability to ski or ride all terrain. The workplace is both indoors and outdoors. Must be able to work outside for long periods of time in various weather conditions, i.e., rain, snow, wind. Ability to work weekends and holidays. Valid Driver's license and a clean driving record is required. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check. Required Preferred Job Industries Other
Please note, this position is located at Sugarbush Resort in Warren, VT Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents. Free or discounted IKON pass. Golf perks along with health & recreation center membership for eligible employees and their dependents. Vacation and sick time for eligible employees to rest, relax and recharge. Generous discounts on food & beverage, apparel, and outdoor gear. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more. 401(k) plan with generous company match. Paid parental leave of up to 6 weeks for eligible employees. Employee housing (subject to availability). POSITION SUMMARY: As a member of the senior leadership team, the Vice-President of Mountain Operations coordinates the operations of Lifts, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and various on mountain construction projects. This position requires strong technical understanding of ski lifts, snow safety, snow surfaces, and resort operations. Strong leadership and teambuilding skills are required as this position manages over 700 employees in various departments. This is a Full-time Year-round position with a pay range starting at $120,000 annually depending on experience. RESPONSIBILITIES: Act as a key leader and business partner to resort business units. Be an advisor to the resort President & COO on all resort initiatives and financial strategy. Ensure that the annual operations plan and associated budget is designed and aligned to meet company strategies and priorities. Budget management is essential. Establish and frequently review operational communication, protocols and controls to mitigate risk. Identify operational improvements and oversee resulting plans of action. Direct the activities of subordinate directors/managers and ensure that all subordinate areas of responsibility support company policies, programs, and goals. Departments reporting to the Vice President of Mountain Operations include Lift Operations, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail Maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and on mountain construction projects. Empower, challenge and support managers to lead their teams. Work with the President/COO and the Director of Mountain Operations to ensure effective, on-going communications with all appropriate governmental and regulatory agencies. Perform other duties as assigned to support departmental objectives. QUALIFICATIONS: Undergraduate degree from an accredited college or university preferred. Significant experience (5+ years) in a supervisory role in ski resort operations. Must have superior communication skills, both excellent verbal and writing skills. Ability to maintain a positive attitude in the face of challenges and role model personal resilience. Proven leadership skills with the ability to train and manage a team. Proficient in Microsoft Office. Excellent problem-solving, multi-tasking and time management skills. Ability to ski or ride all terrain. The workplace is both indoors and outdoors. Must be able to work outside for long periods of time in various weather conditions, i.e., rain, snow, wind. Ability to work weekends and holidays. Valid Driver's license and a clean driving record is required. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check. Required Preferred Job Industries Other
09/03/2025
Full time
Please note, this position is located at Sugarbush Resort in Warren, VT Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents. Free or discounted IKON pass. Golf perks along with health & recreation center membership for eligible employees and their dependents. Vacation and sick time for eligible employees to rest, relax and recharge. Generous discounts on food & beverage, apparel, and outdoor gear. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more. 401(k) plan with generous company match. Paid parental leave of up to 6 weeks for eligible employees. Employee housing (subject to availability). POSITION SUMMARY: As a member of the senior leadership team, the Vice-President of Mountain Operations coordinates the operations of Lifts, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and various on mountain construction projects. This position requires strong technical understanding of ski lifts, snow safety, snow surfaces, and resort operations. Strong leadership and teambuilding skills are required as this position manages over 700 employees in various departments. This is a Full-time Year-round position with a pay range starting at $120,000 annually depending on experience. RESPONSIBILITIES: Act as a key leader and business partner to resort business units. Be an advisor to the resort President & COO on all resort initiatives and financial strategy. Ensure that the annual operations plan and associated budget is designed and aligned to meet company strategies and priorities. Budget management is essential. Establish and frequently review operational communication, protocols and controls to mitigate risk. Identify operational improvements and oversee resulting plans of action. Direct the activities of subordinate directors/managers and ensure that all subordinate areas of responsibility support company policies, programs, and goals. Departments reporting to the Vice President of Mountain Operations include Lift Operations, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail Maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and on mountain construction projects. Empower, challenge and support managers to lead their teams. Work with the President/COO and the Director of Mountain Operations to ensure effective, on-going communications with all appropriate governmental and regulatory agencies. Perform other duties as assigned to support departmental objectives. QUALIFICATIONS: Undergraduate degree from an accredited college or university preferred. Significant experience (5+ years) in a supervisory role in ski resort operations. Must have superior communication skills, both excellent verbal and writing skills. Ability to maintain a positive attitude in the face of challenges and role model personal resilience. Proven leadership skills with the ability to train and manage a team. Proficient in Microsoft Office. Excellent problem-solving, multi-tasking and time management skills. Ability to ski or ride all terrain. The workplace is both indoors and outdoors. Must be able to work outside for long periods of time in various weather conditions, i.e., rain, snow, wind. Ability to work weekends and holidays. Valid Driver's license and a clean driving record is required. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check. Required Preferred Job Industries Other
Please note, this position is located at Sugarbush Resort in Warren, VT Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents. Free or discounted IKON pass. Golf perks along with health & recreation center membership for eligible employees and their dependents. Vacation and sick time for eligible employees to rest, relax and recharge. Generous discounts on food & beverage, apparel, and outdoor gear. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more. 401(k) plan with generous company match. Paid parental leave of up to 6 weeks for eligible employees. Employee housing (subject to availability). POSITION SUMMARY: As a member of the senior leadership team, the Vice-President of Mountain Operations coordinates the operations of Lifts, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and various on mountain construction projects. This position requires strong technical understanding of ski lifts, snow safety, snow surfaces, and resort operations. Strong leadership and teambuilding skills are required as this position manages over 700 employees in various departments. This is a Full-time Year-round position with a pay range starting at $120,000 annually depending on experience. RESPONSIBILITIES: Act as a key leader and business partner to resort business units. Be an advisor to the resort President & COO on all resort initiatives and financial strategy. Ensure that the annual operations plan and associated budget is designed and aligned to meet company strategies and priorities. Budget management is essential. Establish and frequently review operational communication, protocols and controls to mitigate risk. Identify operational improvements and oversee resulting plans of action. Direct the activities of subordinate directors/managers and ensure that all subordinate areas of responsibility support company policies, programs, and goals. Departments reporting to the Vice President of Mountain Operations include Lift Operations, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail Maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and on mountain construction projects. Empower, challenge and support managers to lead their teams. Work with the President/COO and the Director of Mountain Operations to ensure effective, on-going communications with all appropriate governmental and regulatory agencies. Perform other duties as assigned to support departmental objectives. QUALIFICATIONS: Undergraduate degree from an accredited college or university preferred. Significant experience (5+ years) in a supervisory role in ski resort operations. Must have superior communication skills, both excellent verbal and writing skills. Ability to maintain a positive attitude in the face of challenges and role model personal resilience. Proven leadership skills with the ability to train and manage a team. Proficient in Microsoft Office. Excellent problem-solving, multi-tasking and time management skills. Ability to ski or ride all terrain. The workplace is both indoors and outdoors. Must be able to work outside for long periods of time in various weather conditions, i.e., rain, snow, wind. Ability to work weekends and holidays. Valid Driver's license and a clean driving record is required. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check. Required Preferred Job Industries Other
09/03/2025
Full time
Please note, this position is located at Sugarbush Resort in Warren, VT Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents. Free or discounted IKON pass. Golf perks along with health & recreation center membership for eligible employees and their dependents. Vacation and sick time for eligible employees to rest, relax and recharge. Generous discounts on food & beverage, apparel, and outdoor gear. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more. 401(k) plan with generous company match. Paid parental leave of up to 6 weeks for eligible employees. Employee housing (subject to availability). POSITION SUMMARY: As a member of the senior leadership team, the Vice-President of Mountain Operations coordinates the operations of Lifts, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and various on mountain construction projects. This position requires strong technical understanding of ski lifts, snow safety, snow surfaces, and resort operations. Strong leadership and teambuilding skills are required as this position manages over 700 employees in various departments. This is a Full-time Year-round position with a pay range starting at $120,000 annually depending on experience. RESPONSIBILITIES: Act as a key leader and business partner to resort business units. Be an advisor to the resort President & COO on all resort initiatives and financial strategy. Ensure that the annual operations plan and associated budget is designed and aligned to meet company strategies and priorities. Budget management is essential. Establish and frequently review operational communication, protocols and controls to mitigate risk. Identify operational improvements and oversee resulting plans of action. Direct the activities of subordinate directors/managers and ensure that all subordinate areas of responsibility support company policies, programs, and goals. Departments reporting to the Vice President of Mountain Operations include Lift Operations, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail Maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and on mountain construction projects. Empower, challenge and support managers to lead their teams. Work with the President/COO and the Director of Mountain Operations to ensure effective, on-going communications with all appropriate governmental and regulatory agencies. Perform other duties as assigned to support departmental objectives. QUALIFICATIONS: Undergraduate degree from an accredited college or university preferred. Significant experience (5+ years) in a supervisory role in ski resort operations. Must have superior communication skills, both excellent verbal and writing skills. Ability to maintain a positive attitude in the face of challenges and role model personal resilience. Proven leadership skills with the ability to train and manage a team. Proficient in Microsoft Office. Excellent problem-solving, multi-tasking and time management skills. Ability to ski or ride all terrain. The workplace is both indoors and outdoors. Must be able to work outside for long periods of time in various weather conditions, i.e., rain, snow, wind. Ability to work weekends and holidays. Valid Driver's license and a clean driving record is required. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check. Required Preferred Job Industries Other
Please note, this position is located at Sugarbush Resort in Warren, VT Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents. Free or discounted IKON pass. Golf perks along with health & recreation center membership for eligible employees and their dependents. Vacation and sick time for eligible employees to rest, relax and recharge. Generous discounts on food & beverage, apparel, and outdoor gear. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more. 401(k) plan with generous company match. Paid parental leave of up to 6 weeks for eligible employees. Employee housing (subject to availability). POSITION SUMMARY: As a member of the senior leadership team, the Vice-President of Mountain Operations coordinates the operations of Lifts, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and various on mountain construction projects. This position requires strong technical understanding of ski lifts, snow safety, snow surfaces, and resort operations. Strong leadership and teambuilding skills are required as this position manages over 700 employees in various departments. This is a Full-time Year-round position with a pay range starting at $120,000 annually depending on experience. RESPONSIBILITIES: Act as a key leader and business partner to resort business units. Be an advisor to the resort President & COO on all resort initiatives and financial strategy. Ensure that the annual operations plan and associated budget is designed and aligned to meet company strategies and priorities. Budget management is essential. Establish and frequently review operational communication, protocols and controls to mitigate risk. Identify operational improvements and oversee resulting plans of action. Direct the activities of subordinate directors/managers and ensure that all subordinate areas of responsibility support company policies, programs, and goals. Departments reporting to the Vice President of Mountain Operations include Lift Operations, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail Maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and on mountain construction projects. Empower, challenge and support managers to lead their teams. Work with the President/COO and the Director of Mountain Operations to ensure effective, on-going communications with all appropriate governmental and regulatory agencies. Perform other duties as assigned to support departmental objectives. QUALIFICATIONS: Undergraduate degree from an accredited college or university preferred. Significant experience (5+ years) in a supervisory role in ski resort operations. Must have superior communication skills, both excellent verbal and writing skills. Ability to maintain a positive attitude in the face of challenges and role model personal resilience. Proven leadership skills with the ability to train and manage a team. Proficient in Microsoft Office. Excellent problem-solving, multi-tasking and time management skills. Ability to ski or ride all terrain. The workplace is both indoors and outdoors. Must be able to work outside for long periods of time in various weather conditions, i.e., rain, snow, wind. Ability to work weekends and holidays. Valid Driver's license and a clean driving record is required. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check. Required Preferred Job Industries Other
09/03/2025
Full time
Please note, this position is located at Sugarbush Resort in Warren, VT Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents. Free or discounted IKON pass. Golf perks along with health & recreation center membership for eligible employees and their dependents. Vacation and sick time for eligible employees to rest, relax and recharge. Generous discounts on food & beverage, apparel, and outdoor gear. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more. 401(k) plan with generous company match. Paid parental leave of up to 6 weeks for eligible employees. Employee housing (subject to availability). POSITION SUMMARY: As a member of the senior leadership team, the Vice-President of Mountain Operations coordinates the operations of Lifts, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and various on mountain construction projects. This position requires strong technical understanding of ski lifts, snow safety, snow surfaces, and resort operations. Strong leadership and teambuilding skills are required as this position manages over 700 employees in various departments. This is a Full-time Year-round position with a pay range starting at $120,000 annually depending on experience. RESPONSIBILITIES: Act as a key leader and business partner to resort business units. Be an advisor to the resort President & COO on all resort initiatives and financial strategy. Ensure that the annual operations plan and associated budget is designed and aligned to meet company strategies and priorities. Budget management is essential. Establish and frequently review operational communication, protocols and controls to mitigate risk. Identify operational improvements and oversee resulting plans of action. Direct the activities of subordinate directors/managers and ensure that all subordinate areas of responsibility support company policies, programs, and goals. Departments reporting to the Vice President of Mountain Operations include Lift Operations, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail Maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and on mountain construction projects. Empower, challenge and support managers to lead their teams. Work with the President/COO and the Director of Mountain Operations to ensure effective, on-going communications with all appropriate governmental and regulatory agencies. Perform other duties as assigned to support departmental objectives. QUALIFICATIONS: Undergraduate degree from an accredited college or university preferred. Significant experience (5+ years) in a supervisory role in ski resort operations. Must have superior communication skills, both excellent verbal and writing skills. Ability to maintain a positive attitude in the face of challenges and role model personal resilience. Proven leadership skills with the ability to train and manage a team. Proficient in Microsoft Office. Excellent problem-solving, multi-tasking and time management skills. Ability to ski or ride all terrain. The workplace is both indoors and outdoors. Must be able to work outside for long periods of time in various weather conditions, i.e., rain, snow, wind. Ability to work weekends and holidays. Valid Driver's license and a clean driving record is required. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check. Required Preferred Job Industries Other
Position Type: Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location. Schwab Wealth Advisory is Schwab's premier, fee-based, and non-discretionary wealth management program, passionate about delivering exceptional service to help clients achieve their financial goals. We believe that wealth management should be designed to reflect clients' unique circumstances and needs. As a Concierge for Schwab Wealth Advisory, you will deliver premium operational service and support to Regional Wealth Advisors, Associate Wealth Advisors, and Financial Consultants through active case management across several operational workflows. We value integrity, open communication, strong market knowledge, and a passion for client service. If you want to work with a firm that is dynamic, client focused, invests in your growth, and values your contributions, consider a career as am Support Associate. As a Concierge , you will be a part of a fast-paced environment on a small, highly reciprocal team of 10-12 professionals. You will play an integral role to the success of Schwab Wealth Advisory by servicing our advisors and other key business partners via operational requests and case management. You will be responsible for delivering extraordinary and consistent business partner support experiences, proactively engaging client base in accordance with casework, and strengthening client and business partner relationships. You will leverage your financial services experience to provide resolutions on foundational needs regarding portfolio management, financial planning, and financial markets/economy. This opportunity will allow you to build a strong foundation in supporting wealth management practices. Your manager will be focused on your professional development through coaching and ongoing training to prepare you for the next opportunity in Schwab Wealth Advisory. Other areas where you will maintain and grow your competencies: Client Orientation : Provide white glove service through strong problem resolution and anticipating client needs. Exceptional Oral and Written Communication: Highly effective communication skills and the ability to articulate our processes and operating standards to Advisors, Financial Consultants, and other key business partners. Thoroughness: Strong acumen for operational accuracy and business partner follow-up. Proactively leverage tools and resources within their problem-solving process. Strong accuracy in communications and casework with minimal errors. Building Collaborative Relationships : Ability to connect with others in a way that fosters trust and creates collaborative relationships; Must be able to develop and maintain good cross departmental working relationships. Fostering Teamwork : Ability to collaborate and support team members through a relational work style. Ability to work independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously. What you have To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have. Required Qualifications Active and valid FINRA Series 7 license required Active and valid FINRA 66 or 63/65 licenses required (may be obtained with a 120-day COE) Minimum 1 year of experience in the financial services industry Preferred Qualifications Experience servicing high-net-worth clients preferred Experience supporting financial advisors preferred Experience with CRM software such as Salesforce preferred In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What's in it for you At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance
09/03/2025
Full time
Position Type: Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location. Schwab Wealth Advisory is Schwab's premier, fee-based, and non-discretionary wealth management program, passionate about delivering exceptional service to help clients achieve their financial goals. We believe that wealth management should be designed to reflect clients' unique circumstances and needs. As a Concierge for Schwab Wealth Advisory, you will deliver premium operational service and support to Regional Wealth Advisors, Associate Wealth Advisors, and Financial Consultants through active case management across several operational workflows. We value integrity, open communication, strong market knowledge, and a passion for client service. If you want to work with a firm that is dynamic, client focused, invests in your growth, and values your contributions, consider a career as am Support Associate. As a Concierge , you will be a part of a fast-paced environment on a small, highly reciprocal team of 10-12 professionals. You will play an integral role to the success of Schwab Wealth Advisory by servicing our advisors and other key business partners via operational requests and case management. You will be responsible for delivering extraordinary and consistent business partner support experiences, proactively engaging client base in accordance with casework, and strengthening client and business partner relationships. You will leverage your financial services experience to provide resolutions on foundational needs regarding portfolio management, financial planning, and financial markets/economy. This opportunity will allow you to build a strong foundation in supporting wealth management practices. Your manager will be focused on your professional development through coaching and ongoing training to prepare you for the next opportunity in Schwab Wealth Advisory. Other areas where you will maintain and grow your competencies: Client Orientation : Provide white glove service through strong problem resolution and anticipating client needs. Exceptional Oral and Written Communication: Highly effective communication skills and the ability to articulate our processes and operating standards to Advisors, Financial Consultants, and other key business partners. Thoroughness: Strong acumen for operational accuracy and business partner follow-up. Proactively leverage tools and resources within their problem-solving process. Strong accuracy in communications and casework with minimal errors. Building Collaborative Relationships : Ability to connect with others in a way that fosters trust and creates collaborative relationships; Must be able to develop and maintain good cross departmental working relationships. Fostering Teamwork : Ability to collaborate and support team members through a relational work style. Ability to work independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously. What you have To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have. Required Qualifications Active and valid FINRA Series 7 license required Active and valid FINRA 66 or 63/65 licenses required (may be obtained with a 120-day COE) Minimum 1 year of experience in the financial services industry Preferred Qualifications Experience servicing high-net-worth clients preferred Experience supporting financial advisors preferred Experience with CRM software such as Salesforce preferred In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What's in it for you At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance
Please note, this position is located at Sugarbush Resort in Warren, VT Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents. Free or discounted IKON pass. Golf perks along with health & recreation center membership for eligible employees and their dependents. Vacation and sick time for eligible employees to rest, relax and recharge. Generous discounts on food & beverage, apparel, and outdoor gear. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more. 401(k) plan with generous company match. Paid parental leave of up to 6 weeks for eligible employees. Employee housing (subject to availability). POSITION SUMMARY: As a member of the senior leadership team, the Vice-President of Mountain Operations coordinates the operations of Lifts, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and various on mountain construction projects. This position requires strong technical understanding of ski lifts, snow safety, snow surfaces, and resort operations. Strong leadership and teambuilding skills are required as this position manages over 700 employees in various departments. This is a Full-time Year-round position with a pay range starting at $120,000 annually depending on experience. RESPONSIBILITIES: Act as a key leader and business partner to resort business units. Be an advisor to the resort President & COO on all resort initiatives and financial strategy. Ensure that the annual operations plan and associated budget is designed and aligned to meet company strategies and priorities. Budget management is essential. Establish and frequently review operational communication, protocols and controls to mitigate risk. Identify operational improvements and oversee resulting plans of action. Direct the activities of subordinate directors/managers and ensure that all subordinate areas of responsibility support company policies, programs, and goals. Departments reporting to the Vice President of Mountain Operations include Lift Operations, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail Maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and on mountain construction projects. Empower, challenge and support managers to lead their teams. Work with the President/COO and the Director of Mountain Operations to ensure effective, on-going communications with all appropriate governmental and regulatory agencies. Perform other duties as assigned to support departmental objectives. QUALIFICATIONS: Undergraduate degree from an accredited college or university preferred. Significant experience (5+ years) in a supervisory role in ski resort operations. Must have superior communication skills, both excellent verbal and writing skills. Ability to maintain a positive attitude in the face of challenges and role model personal resilience. Proven leadership skills with the ability to train and manage a team. Proficient in Microsoft Office. Excellent problem-solving, multi-tasking and time management skills. Ability to ski or ride all terrain. The workplace is both indoors and outdoors. Must be able to work outside for long periods of time in various weather conditions, i.e., rain, snow, wind. Ability to work weekends and holidays. Valid Driver's license and a clean driving record is required. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check. Required Preferred Job Industries Other
09/03/2025
Full time
Please note, this position is located at Sugarbush Resort in Warren, VT Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents. Free or discounted IKON pass. Golf perks along with health & recreation center membership for eligible employees and their dependents. Vacation and sick time for eligible employees to rest, relax and recharge. Generous discounts on food & beverage, apparel, and outdoor gear. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more. 401(k) plan with generous company match. Paid parental leave of up to 6 weeks for eligible employees. Employee housing (subject to availability). POSITION SUMMARY: As a member of the senior leadership team, the Vice-President of Mountain Operations coordinates the operations of Lifts, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and various on mountain construction projects. This position requires strong technical understanding of ski lifts, snow safety, snow surfaces, and resort operations. Strong leadership and teambuilding skills are required as this position manages over 700 employees in various departments. This is a Full-time Year-round position with a pay range starting at $120,000 annually depending on experience. RESPONSIBILITIES: Act as a key leader and business partner to resort business units. Be an advisor to the resort President & COO on all resort initiatives and financial strategy. Ensure that the annual operations plan and associated budget is designed and aligned to meet company strategies and priorities. Budget management is essential. Establish and frequently review operational communication, protocols and controls to mitigate risk. Identify operational improvements and oversee resulting plans of action. Direct the activities of subordinate directors/managers and ensure that all subordinate areas of responsibility support company policies, programs, and goals. Departments reporting to the Vice President of Mountain Operations include Lift Operations, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail Maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and on mountain construction projects. Empower, challenge and support managers to lead their teams. Work with the President/COO and the Director of Mountain Operations to ensure effective, on-going communications with all appropriate governmental and regulatory agencies. Perform other duties as assigned to support departmental objectives. QUALIFICATIONS: Undergraduate degree from an accredited college or university preferred. Significant experience (5+ years) in a supervisory role in ski resort operations. Must have superior communication skills, both excellent verbal and writing skills. Ability to maintain a positive attitude in the face of challenges and role model personal resilience. Proven leadership skills with the ability to train and manage a team. Proficient in Microsoft Office. Excellent problem-solving, multi-tasking and time management skills. Ability to ski or ride all terrain. The workplace is both indoors and outdoors. Must be able to work outside for long periods of time in various weather conditions, i.e., rain, snow, wind. Ability to work weekends and holidays. Valid Driver's license and a clean driving record is required. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check. Required Preferred Job Industries Other
Position Type: Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location. As a Sr. Specialist, Service Associate in our Centralized Service & Operations group, you will be joining a team that supports our Schwab Wealth Advisory clients. On this client-facing, in-bound phone team, you will be able to build on your growing expertise to deliver extraordinary and consistent service. Through mentorship, coaching, and ongoing training, you will have the opportunity to develop a strong foundation in wealth management, allowing you to act as a subject matter expert with clients as you provide technical assistance and place solicited trades. You'll strengthen client relationships as you provide resolutions on questions regarding portfolio management, financial planning, and financial markets and the economy. If you're looking for a role with a firm that will prioritize your development and set you on the path to becoming a Wealth Advisor, this could be the opportunity for you. We place a premium on high performance, quality service and the ability to contribute to the Schwab Wealth Advisory Investment strategy. What you have Required Qualifications: Undergraduate degree required Active and valid FINRA Series 7 license required Active and valid FINRA 66 licenses required (may be obtained with a 120-day COE) Minimum 2 year of experience in the financial services industry working directly with clients Preferred Qualifications: Experience servicing high-net-worth clients General understanding of brokerage regulations and rules that govern client accounts Demonstrated experience handling client concerns and issues with tact and diplomacy Excellent written and oral communication skills, attention to detail Ability to work independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously Need to be able to build and maintain good cross departmental working relationships In addition to the salary range, this role is eligible for bonus or incentive opportunities. What's in it for you At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance
09/03/2025
Full time
Position Type: Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location. As a Sr. Specialist, Service Associate in our Centralized Service & Operations group, you will be joining a team that supports our Schwab Wealth Advisory clients. On this client-facing, in-bound phone team, you will be able to build on your growing expertise to deliver extraordinary and consistent service. Through mentorship, coaching, and ongoing training, you will have the opportunity to develop a strong foundation in wealth management, allowing you to act as a subject matter expert with clients as you provide technical assistance and place solicited trades. You'll strengthen client relationships as you provide resolutions on questions regarding portfolio management, financial planning, and financial markets and the economy. If you're looking for a role with a firm that will prioritize your development and set you on the path to becoming a Wealth Advisor, this could be the opportunity for you. We place a premium on high performance, quality service and the ability to contribute to the Schwab Wealth Advisory Investment strategy. What you have Required Qualifications: Undergraduate degree required Active and valid FINRA Series 7 license required Active and valid FINRA 66 licenses required (may be obtained with a 120-day COE) Minimum 2 year of experience in the financial services industry working directly with clients Preferred Qualifications: Experience servicing high-net-worth clients General understanding of brokerage regulations and rules that govern client accounts Demonstrated experience handling client concerns and issues with tact and diplomacy Excellent written and oral communication skills, attention to detail Ability to work independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously Need to be able to build and maintain good cross departmental working relationships In addition to the salary range, this role is eligible for bonus or incentive opportunities. What's in it for you At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance
Please note, this position is located at Sugarbush Resort in Warren, VT Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents. Free or discounted IKON pass. Golf perks along with health & recreation center membership for eligible employees and their dependents. Vacation and sick time for eligible employees to rest, relax and recharge. Generous discounts on food & beverage, apparel, and outdoor gear. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more. 401(k) plan with generous company match. Paid parental leave of up to 6 weeks for eligible employees. Employee housing (subject to availability). POSITION SUMMARY: As a member of the senior leadership team, the Vice-President of Mountain Operations coordinates the operations of Lifts, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and various on mountain construction projects. This position requires strong technical understanding of ski lifts, snow safety, snow surfaces, and resort operations. Strong leadership and teambuilding skills are required as this position manages over 700 employees in various departments. This is a Full-time Year-round position with a pay range starting at $120,000 annually depending on experience. RESPONSIBILITIES: Act as a key leader and business partner to resort business units. Be an advisor to the resort President & COO on all resort initiatives and financial strategy. Ensure that the annual operations plan and associated budget is designed and aligned to meet company strategies and priorities. Budget management is essential. Establish and frequently review operational communication, protocols and controls to mitigate risk. Identify operational improvements and oversee resulting plans of action. Direct the activities of subordinate directors/managers and ensure that all subordinate areas of responsibility support company policies, programs, and goals. Departments reporting to the Vice President of Mountain Operations include Lift Operations, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail Maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and on mountain construction projects. Empower, challenge and support managers to lead their teams. Work with the President/COO and the Director of Mountain Operations to ensure effective, on-going communications with all appropriate governmental and regulatory agencies. Perform other duties as assigned to support departmental objectives. QUALIFICATIONS: Undergraduate degree from an accredited college or university preferred. Significant experience (5+ years) in a supervisory role in ski resort operations. Must have superior communication skills, both excellent verbal and writing skills. Ability to maintain a positive attitude in the face of challenges and role model personal resilience. Proven leadership skills with the ability to train and manage a team. Proficient in Microsoft Office. Excellent problem-solving, multi-tasking and time management skills. Ability to ski or ride all terrain. The workplace is both indoors and outdoors. Must be able to work outside for long periods of time in various weather conditions, i.e., rain, snow, wind. Ability to work weekends and holidays. Valid Driver's license and a clean driving record is required. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check. Required Preferred Job Industries Other
09/03/2025
Full time
Please note, this position is located at Sugarbush Resort in Warren, VT Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents. Free or discounted IKON pass. Golf perks along with health & recreation center membership for eligible employees and their dependents. Vacation and sick time for eligible employees to rest, relax and recharge. Generous discounts on food & beverage, apparel, and outdoor gear. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more. 401(k) plan with generous company match. Paid parental leave of up to 6 weeks for eligible employees. Employee housing (subject to availability). POSITION SUMMARY: As a member of the senior leadership team, the Vice-President of Mountain Operations coordinates the operations of Lifts, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and various on mountain construction projects. This position requires strong technical understanding of ski lifts, snow safety, snow surfaces, and resort operations. Strong leadership and teambuilding skills are required as this position manages over 700 employees in various departments. This is a Full-time Year-round position with a pay range starting at $120,000 annually depending on experience. RESPONSIBILITIES: Act as a key leader and business partner to resort business units. Be an advisor to the resort President & COO on all resort initiatives and financial strategy. Ensure that the annual operations plan and associated budget is designed and aligned to meet company strategies and priorities. Budget management is essential. Establish and frequently review operational communication, protocols and controls to mitigate risk. Identify operational improvements and oversee resulting plans of action. Direct the activities of subordinate directors/managers and ensure that all subordinate areas of responsibility support company policies, programs, and goals. Departments reporting to the Vice President of Mountain Operations include Lift Operations, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail Maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and on mountain construction projects. Empower, challenge and support managers to lead their teams. Work with the President/COO and the Director of Mountain Operations to ensure effective, on-going communications with all appropriate governmental and regulatory agencies. Perform other duties as assigned to support departmental objectives. QUALIFICATIONS: Undergraduate degree from an accredited college or university preferred. Significant experience (5+ years) in a supervisory role in ski resort operations. Must have superior communication skills, both excellent verbal and writing skills. Ability to maintain a positive attitude in the face of challenges and role model personal resilience. Proven leadership skills with the ability to train and manage a team. Proficient in Microsoft Office. Excellent problem-solving, multi-tasking and time management skills. Ability to ski or ride all terrain. The workplace is both indoors and outdoors. Must be able to work outside for long periods of time in various weather conditions, i.e., rain, snow, wind. Ability to work weekends and holidays. Valid Driver's license and a clean driving record is required. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check. Required Preferred Job Industries Other
Please note, this position is located at Sugarbush Resort in Warren, VT Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents. Free or discounted IKON pass. Golf perks along with health & recreation center membership for eligible employees and their dependents. Vacation and sick time for eligible employees to rest, relax and recharge. Generous discounts on food & beverage, apparel, and outdoor gear. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more. 401(k) plan with generous company match. Paid parental leave of up to 6 weeks for eligible employees. Employee housing (subject to availability). POSITION SUMMARY: As a member of the senior leadership team, the Vice-President of Mountain Operations coordinates the operations of Lifts, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and various on mountain construction projects. This position requires strong technical understanding of ski lifts, snow safety, snow surfaces, and resort operations. Strong leadership and teambuilding skills are required as this position manages over 700 employees in various departments. This is a Full-time Year-round position with a pay range starting at $120,000 annually depending on experience. RESPONSIBILITIES: Act as a key leader and business partner to resort business units. Be an advisor to the resort President & COO on all resort initiatives and financial strategy. Ensure that the annual operations plan and associated budget is designed and aligned to meet company strategies and priorities. Budget management is essential. Establish and frequently review operational communication, protocols and controls to mitigate risk. Identify operational improvements and oversee resulting plans of action. Direct the activities of subordinate directors/managers and ensure that all subordinate areas of responsibility support company policies, programs, and goals. Departments reporting to the Vice President of Mountain Operations include Lift Operations, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail Maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and on mountain construction projects. Empower, challenge and support managers to lead their teams. Work with the President/COO and the Director of Mountain Operations to ensure effective, on-going communications with all appropriate governmental and regulatory agencies. Perform other duties as assigned to support departmental objectives. QUALIFICATIONS: Undergraduate degree from an accredited college or university preferred. Significant experience (5+ years) in a supervisory role in ski resort operations. Must have superior communication skills, both excellent verbal and writing skills. Ability to maintain a positive attitude in the face of challenges and role model personal resilience. Proven leadership skills with the ability to train and manage a team. Proficient in Microsoft Office. Excellent problem-solving, multi-tasking and time management skills. Ability to ski or ride all terrain. The workplace is both indoors and outdoors. Must be able to work outside for long periods of time in various weather conditions, i.e., rain, snow, wind. Ability to work weekends and holidays. Valid Driver's license and a clean driving record is required. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check. Required Preferred Job Industries Other
09/03/2025
Full time
Please note, this position is located at Sugarbush Resort in Warren, VT Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents. Free or discounted IKON pass. Golf perks along with health & recreation center membership for eligible employees and their dependents. Vacation and sick time for eligible employees to rest, relax and recharge. Generous discounts on food & beverage, apparel, and outdoor gear. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more. 401(k) plan with generous company match. Paid parental leave of up to 6 weeks for eligible employees. Employee housing (subject to availability). POSITION SUMMARY: As a member of the senior leadership team, the Vice-President of Mountain Operations coordinates the operations of Lifts, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and various on mountain construction projects. This position requires strong technical understanding of ski lifts, snow safety, snow surfaces, and resort operations. Strong leadership and teambuilding skills are required as this position manages over 700 employees in various departments. This is a Full-time Year-round position with a pay range starting at $120,000 annually depending on experience. RESPONSIBILITIES: Act as a key leader and business partner to resort business units. Be an advisor to the resort President & COO on all resort initiatives and financial strategy. Ensure that the annual operations plan and associated budget is designed and aligned to meet company strategies and priorities. Budget management is essential. Establish and frequently review operational communication, protocols and controls to mitigate risk. Identify operational improvements and oversee resulting plans of action. Direct the activities of subordinate directors/managers and ensure that all subordinate areas of responsibility support company policies, programs, and goals. Departments reporting to the Vice President of Mountain Operations include Lift Operations, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail Maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and on mountain construction projects. Empower, challenge and support managers to lead their teams. Work with the President/COO and the Director of Mountain Operations to ensure effective, on-going communications with all appropriate governmental and regulatory agencies. Perform other duties as assigned to support departmental objectives. QUALIFICATIONS: Undergraduate degree from an accredited college or university preferred. Significant experience (5+ years) in a supervisory role in ski resort operations. Must have superior communication skills, both excellent verbal and writing skills. Ability to maintain a positive attitude in the face of challenges and role model personal resilience. Proven leadership skills with the ability to train and manage a team. Proficient in Microsoft Office. Excellent problem-solving, multi-tasking and time management skills. Ability to ski or ride all terrain. The workplace is both indoors and outdoors. Must be able to work outside for long periods of time in various weather conditions, i.e., rain, snow, wind. Ability to work weekends and holidays. Valid Driver's license and a clean driving record is required. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check. Required Preferred Job Industries Other
Please note, this position is located at Sugarbush Resort in Warren, VT Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents. Free or discounted IKON pass. Golf perks along with health & recreation center membership for eligible employees and their dependents. Vacation and sick time for eligible employees to rest, relax and recharge. Generous discounts on food & beverage, apparel, and outdoor gear. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more. 401(k) plan with generous company match. Paid parental leave of up to 6 weeks for eligible employees. Employee housing (subject to availability). POSITION SUMMARY: As a member of the senior leadership team, the Vice-President of Mountain Operations coordinates the operations of Lifts, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and various on mountain construction projects. This position requires strong technical understanding of ski lifts, snow safety, snow surfaces, and resort operations. Strong leadership and teambuilding skills are required as this position manages over 700 employees in various departments. This is a Full-time Year-round position with a pay range starting at $120,000 annually depending on experience. RESPONSIBILITIES: Act as a key leader and business partner to resort business units. Be an advisor to the resort President & COO on all resort initiatives and financial strategy. Ensure that the annual operations plan and associated budget is designed and aligned to meet company strategies and priorities. Budget management is essential. Establish and frequently review operational communication, protocols and controls to mitigate risk. Identify operational improvements and oversee resulting plans of action. Direct the activities of subordinate directors/managers and ensure that all subordinate areas of responsibility support company policies, programs, and goals. Departments reporting to the Vice President of Mountain Operations include Lift Operations, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail Maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and on mountain construction projects. Empower, challenge and support managers to lead their teams. Work with the President/COO and the Director of Mountain Operations to ensure effective, on-going communications with all appropriate governmental and regulatory agencies. Perform other duties as assigned to support departmental objectives. QUALIFICATIONS: Undergraduate degree from an accredited college or university preferred. Significant experience (5+ years) in a supervisory role in ski resort operations. Must have superior communication skills, both excellent verbal and writing skills. Ability to maintain a positive attitude in the face of challenges and role model personal resilience. Proven leadership skills with the ability to train and manage a team. Proficient in Microsoft Office. Excellent problem-solving, multi-tasking and time management skills. Ability to ski or ride all terrain. The workplace is both indoors and outdoors. Must be able to work outside for long periods of time in various weather conditions, i.e., rain, snow, wind. Ability to work weekends and holidays. Valid Driver's license and a clean driving record is required. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check. Required Preferred Job Industries Other
09/03/2025
Full time
Please note, this position is located at Sugarbush Resort in Warren, VT Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents. Free or discounted IKON pass. Golf perks along with health & recreation center membership for eligible employees and their dependents. Vacation and sick time for eligible employees to rest, relax and recharge. Generous discounts on food & beverage, apparel, and outdoor gear. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more. 401(k) plan with generous company match. Paid parental leave of up to 6 weeks for eligible employees. Employee housing (subject to availability). POSITION SUMMARY: As a member of the senior leadership team, the Vice-President of Mountain Operations coordinates the operations of Lifts, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and various on mountain construction projects. This position requires strong technical understanding of ski lifts, snow safety, snow surfaces, and resort operations. Strong leadership and teambuilding skills are required as this position manages over 700 employees in various departments. This is a Full-time Year-round position with a pay range starting at $120,000 annually depending on experience. RESPONSIBILITIES: Act as a key leader and business partner to resort business units. Be an advisor to the resort President & COO on all resort initiatives and financial strategy. Ensure that the annual operations plan and associated budget is designed and aligned to meet company strategies and priorities. Budget management is essential. Establish and frequently review operational communication, protocols and controls to mitigate risk. Identify operational improvements and oversee resulting plans of action. Direct the activities of subordinate directors/managers and ensure that all subordinate areas of responsibility support company policies, programs, and goals. Departments reporting to the Vice President of Mountain Operations include Lift Operations, Lift Maintenance, Snowmaking, Grooming, Ski Patrol, Trail Maintenance, Terrain Parks, Vehicle Maintenance, Dispatch, and on mountain construction projects. Empower, challenge and support managers to lead their teams. Work with the President/COO and the Director of Mountain Operations to ensure effective, on-going communications with all appropriate governmental and regulatory agencies. Perform other duties as assigned to support departmental objectives. QUALIFICATIONS: Undergraduate degree from an accredited college or university preferred. Significant experience (5+ years) in a supervisory role in ski resort operations. Must have superior communication skills, both excellent verbal and writing skills. Ability to maintain a positive attitude in the face of challenges and role model personal resilience. Proven leadership skills with the ability to train and manage a team. Proficient in Microsoft Office. Excellent problem-solving, multi-tasking and time management skills. Ability to ski or ride all terrain. The workplace is both indoors and outdoors. Must be able to work outside for long periods of time in various weather conditions, i.e., rain, snow, wind. Ability to work weekends and holidays. Valid Driver's license and a clean driving record is required. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check. Required Preferred Job Industries Other
