14 jobs found

We are assisting our client, a Fortune 500 Financial Services client with filling Customer Service Roles that are direct hire. Are you a personable, customer-service oriented individual? Are you interested in helping people protect their future? Are you interested in a career with an industry leader? Our client's Sales and Service Center is conveniently located in the Westshore area; near downtown Tampa. this client strives to provide best in class service by making every service experience a positive one. It is the hallmark of what they do and how they keep good going. We are looking for customer- focused, accountable, efficient and engaged professionals who are dedicated and guided by a commitment to service excellence. Customer Service Representatives establish high quality customer relationships using informational resources and technical knowledge. Primary Responsibilities: Handle high volume of inbound customer and sales agent inquiries. Communicates and educates on product features, benefits and contract provision details. Ability to handle most customer interactions independently. Ability to explain information in functional area. Maintains satisfactory level of key performance indicators according to departmental requirements. Qualifications: Associates degree or equivalent years of related experience Minimum 2 years of customer service and/or call center experience required Accountable, ethical, good decision-making ability Problem solving / ability to analyze and take appropriate action Strong verbal and written communication skills required Excellent computer navigation skills and ability to multitask 214 licensed or ability to obtain license within 120 days from start date Preferred Skills/Qualifications: Bachelor?s degree or equivalent years of related experience High school diploma, or GED from an accredited school required. 214 licensed ? Life and Variable Annuities License Bilingual ? Spanish Prior experience within the insurance industry Shift Information: Full-time - candidates must be available to work the following schedule: Monday: 10:00am ? 8:00pm Tuesday - Friday: 11:00am ? 7:00pm, 11:30am - 7:30pm OR 12:30pm ? 8:00pm One rotating Saturday (every 8th Saturday) Training & Development: Customer Service Representatives undergo a comprehensive paid on-site training program to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful. Career growth opportunities available. Benefits/Perks and Amenities: Standard- Medical, Dental, Vision Life Insurance, Short-Term & Long-Term Disability Vacation, Holidays Paid Training 401K with Company Match Cash Value Pension Plan Tuition Reimbursement On-site Gym & Cafeteria Employee discounts Employee Resource Groups Volunteer Opportunities Casual Dress AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. 0-1 years

Excellent work from home opportunity for Customer Retention Specialists Inbound Sales Representatives - starting salary of $13 to $14 an hour plus performance incentives! HGS is committed to the safety and well-being of all of our employees so in response to the current Covid-19 crisis, all of our available positions will be work from home for the foreseeable future. All hiring, training and call taking will be done remotely. Please note that applicants must be local to Peoria, IL. JOB SUMMARY Delivering extraordinary customer service and support to customers who may be at risk of cancelling their account. This position involves listening, probing, and creativity to assist with finding the customer’s true needs. Success in this role drives up customer loyalty, annual spend, and the achievement of our client’s brand promise! If you possess strong customer service skills, excellent communication skills and a desire to be empowered to find solutions that prevent customers from cancelling their accounts, then we encourage you to consider this role. KEY JOB RESPONSIBILITIES · Must be able to articulate the value of products · Ability to find the right fit for a customer with a product that fits their everyday lifestyle · Deliver extraordinary service on inbound calls in a fast-paced, structured customer care environment · Consult customers to understand their needs and tailor unique solutions for each customer, reinforcing benefits of membership, providing relevant product offers that deepen customer engagement and results in measurable value for the customer · Continuously improve on key selling skills, including building rapport, understanding customer needs, and handling objections · Address general and account specific customer inquiries · Provide clear and concise information · Update customer account information as needed · Use provided tools and resources to identify custom solutions and anticipate customer needs · Meet or exceed all performance metrics JOB REQUIREMENTS Minimum Education and Experience · High School Diploma or GED required · Minimum 1-year customer service experience required · Strong verbal communication skills with the ability to engage in a consultative conversation · Experience in an upsell, cross sell or retention role preferred · Proven success in a fast-paced customer service environment, with a passion for building customer loyalty through exceptional listening, having consultative conversations, and relationship building · Ability to use phone and computer systems · Ability to stay composed, objective, and professional HGS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. HGS is an accredited A+ Company with the Better Business Bureau (BBB) of North America PandoLogic. Keywords: Customer Retention Specialist, Location: Peoria, IL - 61606

As a Financial Advisor, you'll become part of a new kind of finance company whose ambition is to help our members achieve financial independence and reach their goals. We aim to be at the center of our members' financial lives, and to help every member get their money right. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. Next we expanded our products and services across loans, wealth management, and insurance. We are a modern take on a checking or savings account--is our newest innovation and disruption to the financial services industry. . In this role, you will be responsible for providing best in class service by responding to inbound inquiries concerning debit card transactions, products, services, disputes, fees, billing errors, payments, or any other requests related to the our products; provide Operations support to the Product team; and act as a rapid response unit for special projects as assigned. Additionally, when available and as needed, the Financial Advisor will support other Customer Service Representative teams as well as Reviewer teams. Experience: 6 months of banking experience preferred. Call center, collections, or financial experience acceptable. Principal Duties and Responsibilities: Respond to customer inbound inquiries via phone, chat, and email regarding the our products Exercise consultative sales techniques demonstrating strong call control Provide world class customer service through First Call Resolution Document every correspondence with applicants and borrowers clearly and concisely Request and secure required documentation according to documented company procedures Participate in outbound Marketing Campaigns Perform audits to ensure data provided by applicants at submission is accurate and the request meets SOFI specifications pursuant to SOPs Deliver timely, accurate and actionable information as appropriate Improve upon and refine sales and customer service knowledge and techniques through ongoing training Strong ability to overcome objections, deescalate inquiries and be genuinely empathetic in conversation with Members Take ownership of resolving member inquiries and attempt to foresee causes of additional inquiries Share insights with management regarding the root causes of Member inquiries, concerns and complaints, advocating on our members' behalf to improve our products, operations and policies Education & Professional Certifications: High school diploma. GED or equivalency is acceptable. Assessments Typing General [1 Minute Onscreen] 36 wpm or higher Environment, Physical & Other Requirements: Ability to perform light hand activity work at a computer/telephone station in an office environment. Position is primarily sedentary. May stretch or stand at workstation for short periods at employee's option, as long as such activity does not detract from the employee's work, or interfere with other employees. Salary $14.50/hour Production Scheduling Process Candidates must be available to work any 8 hour shift within the hours of operation. Specific schedules will be given to the candidates by Operations once they graduate training. Employee Referral Information Background Check Process - SSN Trace - Criminal Felony & Misdemeanor - 7 years - Unlimited # of countries as revealed by SSN Trace and Premium AKA Names - Widescreen Plus National Criminal Search - Employer Verification - FINRA / Fingerprint

As a Financial Advisor, you'll become part of a new kind of finance company whose ambition is to help our members achieve financial independence and reach their goals. We aim to be at the center of our members' financial lives, and to help every member get their money right. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. Next we expanded our products and services across loans, wealth management, and insurance. We are a modern take on a checking or savings account--is our newest innovation and disruption to the financial services industry. . In this role, you will be responsible for providing best in class service by responding to inbound inquiries concerning debit card transactions, products, services, disputes, fees, billing errors, payments, or any other requests related to the our products; provide Operations support to the Product team; and act as a rapid response unit for special projects as assigned. Additionally, when available and as needed, the Financial Advisor will support other Customer Service Representative teams as well as Reviewer teams. Experience: 6 months of banking experience preferred. Call center, collections, or financial experience acceptable. Principal Duties and Responsibilities: Respond to customer inbound inquiries via phone, chat, and email regarding the our products Exercise consultative sales techniques demonstrating strong call control Provide world class customer service through First Call Resolution Document every correspondence with applicants and borrowers clearly and concisely Request and secure required documentation according to documented company procedures Participate in outbound Marketing Campaigns Perform audits to ensure data provided by applicants at submission is accurate and the request meets SOFI specifications pursuant to SOPs Deliver timely, accurate and actionable information as appropriate Improve upon and refine sales and customer service knowledge and techniques through ongoing training Strong ability to overcome objections, deescalate inquiries and be genuinely empathetic in conversation with Members Take ownership of resolving member inquiries and attempt to foresee causes of additional inquiries Share insights with management regarding the root causes of Member inquiries, concerns and complaints, advocating on our members' behalf to improve our products, operations and policies Education & Professional Certifications: High school diploma. GED or equivalency is acceptable. Assessments Typing General [1 Minute Onscreen] 36 wpm or higher Environment, Physical & Other Requirements: Ability to perform light hand activity work at a computer/telephone station in an office environment. Position is primarily sedentary. May stretch or stand at workstation for short periods at employee's option, as long as such activity does not detract from the employee's work, or interfere with other employees. Salary $14.50/hour Production Scheduling Process Candidates must be available to work any 8 hour shift within the hours of operation. Specific schedules will be given to the candidates by Operations once they graduate training. Employee Referral Information Background Check Process - SSN Trace - Criminal Felony & Misdemeanor - 7 years - Unlimited # of countries as revealed by SSN Trace and Premium AKA Names - Widescreen Plus National Criminal Search - Employer Verification - FINRA / Fingerprint

Want to grow your sales career with one of the fastest growing auto insurers in the country? Start a new career in omni-channel sales? Thrive in a performance-driven environment where you're recognized and rewarded for your results? If the answer is, "yes!" then apply to join our team today! What makes Direct Auto Insurance unique? We are Great Place to Work certified! No insurance license? NO PROBLEM! We offer paid licensing training! The sky is the limit on your commissions - we offer uncapped commissions! We have many advancement opportunities! Over 1/3 of our retail managers were promoted from hourly roles, and in the last 12 months, 1 in 7 of our team members received a promotion. Ability to sell a multitude of industry-leading products through retail stores and phone! Entrepreneurial, performance-based, and results-focused culture! Multi-tiered and comprehensive paid training program! Comprehensive benefits! No cold calling - We have the leads for you to follow up on! Eleven paid holidays & formal paid time off program! Branded shirts are provided at no cost to you, which makes picking out clothes each day easy! We offer the opportunity to work in a fast-paced, dynamic sales environment with real opportunity for career growth and advancement alongside experienced leaders within an entrepreneurial culture. If you are ready to start working in a fun & exciting environment where making a difference matters, then we want to talk to you! Primary Purpose: Trainee: Provide the opportunity for motivated individuals to obtain industry experience working in a sales and customer support role while preparing and training to become a Licensed Insurance Sales Agent. Paid classroom and hands-on training is provided to assist trainees in the active pursuit of State Property/Casualty and Life and Health Licenses. Individual will assist customers, complete marketing activities and help with all office functions under direct guidance of an Agent or Lead Sales Agent. Agent: Responsible for the profitable growth and the attainment of business goals by marketing and servicing Direct Auto products including but not limited to Auto, Life, Auto Club, and Roadside Assistance to new and existing customers. Assist walk-in customers, support office operations and market our products outside of the office via marketing calls and visits. Essential Duties & Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Trainee: Prepare to become a licensed agent through attending appropriate courses, self-study, participation in training activities and job shadowing of agents to learn skills and accumulate experience Provide general clerical and administrative support to staff including handling inbound and outbound phone calls, reports, filing, researching and gathering information, and maintaining overall appearance of sales office Assist customers with general questions, receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers Complete marketing and sales related activities which further the Direct Auto brand in the local market (outbound marketing calls, car dealerships visits, local events, distribution of flyers, etc.) Contact customers regarding account status and renewals Prepare and send information to customers and lien holders Read and remain current on company guidelines, announcements, memos and bulletins related to company policy and procedure Agent: Meet and exceed sale's goals through new product sales, cross selling and retention of current customers Implement marketing programs and initiatives which further the Direct Auto brand in the local market (car dealerships, local events, etc.) Build and maintain relationships with community organizations and local business Develop and manage customer relationships and serve as a resource to customers and potential customers on all Direct Auto products and services Responsible for monitoring key competitors in the local market area and making suggestions on initiatives that could improve Direct Auto's position in the marketplace Receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers Understand, promote and remain current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures Responsible for sales administration and reporting activities Minimum Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) Demonstrated ability to provide excellent customer service and develop and maintain customer relationships Experience or strong willingness to develop key relationships and market our products within community organizations and the local business community Valid U.S. State-issued driver's license Strong computer skills and working knowledge of MS Office applications Excellent interpersonal skills with the ability to establish working relationships with internal and external clients at varying levels within the organization Highly motivated to market and sell in multi-product environment where cross selling and customer retention is essential to sales budget attainment Must possess effective verbal and written communication skills Trainee: Ability to acquire Property/Casualty license as part of our training program within 75 days of hire High level of initiative, drive, or desire/openness to learn new skills and information Agent: Active Property/Casualty and Life Insurance licensure 1+ years of successful business-to-consumer sales experience Proven experience being successful in a sales-driven, "hunter" environment Must have passion, high level of initiative, autonomy and be self-motivated #LI-NB1

Want to grow your sales career with one of the fastest growing auto insurers in the country? Start a new career in omni-channel sales? Thrive in a performance-driven environment where you're recognized and rewarded for your results? If the answer is, "yes!" then apply to join our team today! What makes Direct Auto Insurance unique? We are Great Place to Work certified! No insurance license? NO PROBLEM! We offer paid licensing training! The sky is the limit on your commissions - we offer uncapped commissions! We have many advancement opportunities! Over 1/3 of our retail managers were promoted from hourly roles, and in the last 12 months, 1 in 7 of our team members received a promotion. Ability to sell a multitude of industry-leading products through retail stores and phone! Entrepreneurial, performance-based, and results-focused culture! Multi-tiered and comprehensive paid training program! Comprehensive benefits! No cold calling - We have the leads for you to follow up on! Eleven paid holidays & formal paid time off program! Branded shirts are provided at no cost to you, which makes picking out clothes each day easy! We offer the opportunity to work in a fast-paced, dynamic sales environment with real opportunity for career growth and advancement alongside experienced leaders within an entrepreneurial culture. If you are ready to start working in a fun & exciting environment where making a difference matters, then we want to talk to you! Primary Purpose: Trainee: Provide the opportunity for motivated individuals to obtain industry experience working in a sales and customer support role while preparing and training to become a Licensed Insurance Sales Agent. Paid classroom and hands-on training is provided to assist trainees in the active pursuit of State Property/Casualty and Life and Health Licenses. Individual will assist customers, complete marketing activities and help with all office functions under direct guidance of an Agent or Lead Sales Agent. Agent: Responsible for the profitable growth and the attainment of business goals by marketing and servicing Direct Auto products including but not limited to Auto, Life, Auto Club, and Roadside Assistance to new and existing customers. Assist walk-in customers, support office operations and market our products outside of the office via marketing calls and visits. Essential Duties & Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Trainee: Prepare to become a licensed agent through attending appropriate courses, self-study, participation in training activities and job shadowing of agents to learn skills and accumulate experience Provide general clerical and administrative support to staff including handling inbound and outbound phone calls, reports, filing, researching and gathering information, and maintaining overall appearance of sales office Assist customers with general questions, receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers Complete marketing and sales related activities which further the Direct Auto brand in the local market (outbound marketing calls, car dealerships visits, local events, distribution of flyers, etc.) Contact customers regarding account status and renewals Prepare and send information to customers and lien holders Read and remain current on company guidelines, announcements, memos and bulletins related to company policy and procedure Agent: Meet and exceed sale's goals through new product sales, cross selling and retention of current customers Implement marketing programs and initiatives which further the Direct Auto brand in the local market (car dealerships, local events, etc.) Build and maintain relationships with community organizations and local business Develop and manage customer relationships and serve as a resource to customers and potential customers on all Direct Auto products and services Responsible for monitoring key competitors in the local market area and making suggestions on initiatives that could improve Direct Auto's position in the marketplace Receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers Understand, promote and remain current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures Responsible for sales administration and reporting activities Minimum Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) Demonstrated ability to provide excellent customer service and develop and maintain customer relationships Experience or strong willingness to develop key relationships and market our products within community organizations and the local business community Valid U.S. State-issued driver's license Strong computer skills and working knowledge of MS Office applications Excellent interpersonal skills with the ability to establish working relationships with internal and external clients at varying levels within the organization Highly motivated to market and sell in multi-product environment where cross selling and customer retention is essential to sales budget attainment Must possess effective verbal and written communication skills Trainee: Ability to acquire Property/Casualty license as part of our training program within 75 days of hire High level of initiative, drive, or desire/openness to learn new skills and information Agent: Active Property/Casualty and Life Insurance licensure 1+ years of successful business-to-consumer sales experience Proven experience being successful in a sales-driven, "hunter" environment Must have passion, high level of initiative, autonomy and be self-motivated #LI-VF1

Want to grow your sales career with one of the fastest growing auto insurers in the country? Start a new career in omni-channel sales? Thrive in a performance-driven environment where you're recognized and rewarded for your results? If the answer is, "yes!" then apply to join our team today! What makes Direct Auto Insurance unique? We are Great Place to Work certified! No insurance license? NO PROBLEM! We offer paid licensing training! The sky is the limit on your commissions - we offer uncapped commissions! We have many advancement opportunities! Over 1/3 of our retail managers were promoted from hourly roles, and in the last 12 months, 1 in 7 of our team members received a promotion. Ability to sell a multitude of industry-leading products through retail stores and phone! Entrepreneurial, performance-based, and results-focused culture! Multi-tiered and comprehensive paid training program! Comprehensive benefits! No cold calling - We have the leads for you to follow up on! Eleven paid holidays & formal paid time off program! Branded shirts are provided at no cost to you, which makes picking out clothes each day easy! We offer the opportunity to work in a fast-paced, dynamic sales environment with real opportunity for career growth and advancement alongside experienced leaders within an entrepreneurial culture. If you are ready to start working in a fun & exciting environment where making a difference matters, then we want to talk to you! Primary Purpose: Trainee: Provide the opportunity for motivated individuals to obtain industry experience working in a sales and customer support role while preparing and training to become a Licensed Insurance Sales Agent. Paid classroom and hands-on training is provided to assist trainees in the active pursuit of State Property/Casualty and Life and Health Licenses. Individual will assist customers, complete marketing activities and help with all office functions under direct guidance of an Agent or Lead Sales Agent. Agent: Responsible for the profitable growth and the attainment of business goals by marketing and servicing Direct Auto products including but not limited to Auto, Life, Auto Club, and Roadside Assistance to new and existing customers. Assist walk-in customers, support office operations and market our products outside of the office via marketing calls and visits. Essential Duties & Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Trainee: Prepare to become a licensed agent through attending appropriate courses, self-study, participation in training activities and job shadowing of agents to learn skills and accumulate experience Provide general clerical and administrative support to staff including handling inbound and outbound phone calls, reports, filing, researching and gathering information, and maintaining overall appearance of sales office Assist customers with general questions, receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers Complete marketing and sales related activities which further the Direct Auto brand in the local market (outbound marketing calls, car dealerships visits, local events, distribution of flyers, etc.) Contact customers regarding account status and renewals Prepare and send information to customers and lien holders Read and remain current on company guidelines, announcements, memos and bulletins related to company policy and procedure Agent: Meet and exceed sale's goals through new product sales, cross selling and retention of current customers Implement marketing programs and initiatives which further the Direct Auto brand in the local market (car dealerships, local events, etc.) Build and maintain relationships with community organizations and local business Develop and manage customer relationships and serve as a resource to customers and potential customers on all Direct Auto products and services Responsible for monitoring key competitors in the local market area and making suggestions on initiatives that could improve Direct Auto's position in the marketplace Receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers Understand, promote and remain current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures Responsible for sales administration and reporting activities Minimum Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) Demonstrated ability to provide excellent customer service and develop and maintain customer relationships Experience or strong willingness to develop key relationships and market our products within community organizations and the local business community Valid U.S. State-issued driver's license Strong computer skills and working knowledge of MS Office applications Excellent interpersonal skills with the ability to establish working relationships with internal and external clients at varying levels within the organization Highly motivated to market and sell in multi-product environment where cross selling and customer retention is essential to sales budget attainment Must possess effective verbal and written communication skills Trainee: Ability to acquire Property/Casualty license as part of our training program within 75 days of hire High level of initiative, drive, or desire/openness to learn new skills and information Agent: Active Property/Casualty and Life Insurance licensure 1+ years of successful business-to-consumer sales experience Proven experience being successful in a sales-driven, "hunter" environment Must have passion, high level of initiative, autonomy and be self-motivated #LI-TB1

Receptionist -Administrative Assistant Novi, MI Come join an award-winning team!! Prominent landscape company is looking for a dependable and reliable individual to provide exceptional customer service to our landscape and maintenance clients. The Receptionist/Office Assistant answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, processes paperwork, assists with our sales team, and works closely with our management staff. We are looking for a motivated, self-starter who is goal-oriented and hard-working. The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication and organizational skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our internal software programs. Actual work experience in customer service is desirable. The following is a representative list of duties and responsibilities associated with this position: Takes inbound call from customers and potential customers Makes outbound calls to follow up and ensure customer satisfaction Maintains customer data records Manage daily activities of Office Collect information for Sales leads Follow up with Sales Leads If you enjoy multitasking and would like to be a part of a fast-paced, dynamic office team, we are waiting to hear from you!! $40,000 -$45,000 plus benefits and casual work environment Ben Schwartz President | Harper Associates Direct: | Main: 31000 Northwestern Highway, Ste 240, Farmington Hills, MI 48334 Job Requirements: Harper Associates is an equal employment opportunity employer and recruiter. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age, disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Harper Associates also prohibits harassment of applicants or employees based on any of these protected categories. It is also Harper Associates' policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions or recommendations.

What makes Direct Auto Insurance unique? We are Great Place to Work certified! Paid licensing training! Uncapped commissions! We have many advancement opportunities! Comprehensive benefits! No cold calling! 12 paid holidays & formal PTO program! Branded shirts are provided at no cost to you! Primary Purpose: Trainee: Provide the opportunity for motivated individuals to obtain industry experience working in a sales and customer support role while preparing and training to become a Licensed Insurance Sales Agent. Paid classroom and hands-on training is provided to assist trainees in the active pursuit of State Property/Casualty and Life and Health Licenses. Individual will assist customers, complete marketing activities and help with all office functions under direct guidance of an Agent or Lead Sales Agent. Agent: Responsible for the profitable growth and the attainment of business goals by marketing and servicing Direct Auto products including but not limited to Auto, Life, Auto Club, and Roadside Assistance to new and existing customers. Assist walk-in customers, support office operations and market our products outside of the office via marketing calls and visits. Essential Duties & Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Trainee: Prepare to become a licensed agent through attending appropriate courses, self-study, participation in training activities and job shadowing of agents to learn skills and accumulate experience Provide general clerical and administrative support to staff including handling inbound and outbound phone calls, reports, filing, researching and gathering information, and maintaining overall appearance of sales office Assist customers with general questions, receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers Complete marketing and sales related activities which further the Direct Auto brand in the local market (outbound marketing calls, car dealerships visits, local events, distribution of flyers, etc.) Contact customers regarding account status and renewals Prepare and send information to customers and lien holders Read and remain current on company guidelines, announcements, memos and bulletins related to company policy and procedure Agent: Meet and exceed sale's goals through new product sales, cross selling and retention of current customers Implement marketing programs and initiatives which further the Direct Auto brand in the local market (car dealerships, local events, etc.) Build and maintain relationships with community organizations and local business Develop and manage customer relationships and serve as a resource to customers and potential customers on all Direct Auto products and services Responsible for monitoring key competitors in the local market area and making suggestions on initiatives that could improve Direct Auto's position in the marketplace Receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers Understand, promote and remain current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures Responsible for sales administration and reporting activities Minimum Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) Demonstrated ability to provide excellent customer service and develop and maintain customer relationships Experience or strong willingness to develop key relationships and market our products within community organizations and the local business community Valid U.S. State-issued driver's license Strong computer skills and working knowledge of MS Office applications Excellent interpersonal skills with the ability to establish working relationships with internal and external clients at varying levels within the organization Highly motivated to market and sell in multi-product environment where cross selling and customer retention is essential to sales budget attainment Must possess effective verbal and written communication skills Trainee: Ability to acquire Property/Casualty license as part of our training program within 75 days of hire High level of initiative, drive, or desire/openness to learn new skills and information Agent: Active Property/Casualty and Life Insurance licensure 1+ years of successful business-to-consumer sales experience Proven experience being successful in a sales-driven, "hunter" environment Must have passion, high level of initiative, autonomy and be self-motivated #LI-EH1 #DirectAutoIns #AnAllstateCompany #GetDirectAndGetGoing #GPTWcertified

What makes Direct Auto Insurance unique? Great Place to Work certified! Paid licensing training! Uncapped commission! We have many advancement opportunities! Comprehensive benefits! No cold calling! 12 paid holidays & formal PTO program! Branded shirts are provided at no cost to you! Primary Purpose: Trainee: Provide the opportunity for motivated individuals to obtain industry experience working in a sales and customer support role while preparing and training to become a Licensed Insurance Sales Agent. Paid classroom and hands-on training is provided to assist trainees in the active pursuit of State Property/Casualty and Life and Health Licenses. Individual will assist customers, complete marketing activities and help with all office functions under direct guidance of an Agent or Lead Sales Agent. Agent: Responsible for the profitable growth and the attainment of business goals by marketing and servicing Direct Auto products including but not limited to Auto, Life, Auto Club, and Roadside Assistance to new and existing customers. Assist walk-in customers, support office operations and market our products outside of the office via marketing calls and visits. Essential Duties & Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Trainee: Prepare to become a licensed agent through attending appropriate courses, self-study, participation in training activities and job shadowing of agents to learn skills and accumulate experience Provide general clerical and administrative support to staff including handling inbound and outbound phone calls, reports, filing, researching and gathering information, and maintaining overall appearance of sales office Assist customers with general questions, receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers Complete marketing and sales related activities which further the Direct Auto brand in the local market (outbound marketing calls, car dealerships visits, local events, distribution of flyers, etc.) Contact customers regarding account status and renewals Prepare and send information to customers and lien holders Read and remain current on company guidelines, announcements, memos and bulletins related to company policy and procedure Agent: Meet and exceed sale's goals through new product sales, cross selling and retention of current customers Implement marketing programs and initiatives which further the Direct Auto brand in the local market (car dealerships, local events, etc.) Build and maintain relationships with community organizations and local business Develop and manage customer relationships and serve as a resource to customers and potential customers on all Direct Auto products and services Responsible for monitoring key competitors in the local market area and making suggestions on initiatives that could improve Direct Auto's position in the marketplace Receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers Understand, promote and remain current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures Responsible for sales administration and reporting activities Minimum Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) Demonstrated ability to provide excellent customer service and develop and maintain customer relationships Experience or strong willingness to develop key relationships and market our products within community organizations and the local business community Valid U.S. State-issued driver's license Strong computer skills and working knowledge of MS Office applications Excellent interpersonal skills with the ability to establish working relationships with internal and external clients at varying levels within the organization Highly motivated to market and sell in multi-product environment where cross selling and customer retention is essential to sales budget attainment Must possess effective verbal and written communication skills Trainee: Ability to acquire Property/Casualty license as part of our training program within 75 days of hire High level of initiative, drive, or desire/openness to learn new skills and information Agent: Active Property/Casualty and Life Insurance licensure 1+ years of successful business-to-consumer sales experience Proven experience being successful in a sales-driven, "hunter" environment Must have passion, high level of initiative, autonomy and be self-motivated #LI-EH1 #DirectAutoIns #AnAllstateCompany #GetDirectAndGetGoing #GPTWcertified

What makes Direct Auto Insurance unique? Great Place to Work certified! Paid licensing training! Uncapped commission! We have many advancement opportunities! Comprehensive benefits! No cold calling! 12 paid holidays & formal PTO program! Branded shirts are provided at no cost to you! Primary Purpose: Trainee: Provide the opportunity for motivated individuals to obtain industry experience working in a sales and customer support role while preparing and training to become a Licensed Insurance Sales Agent. Paid classroom and hands-on training is provided to assist trainees in the active pursuit of State Property/Casualty and Life and Health Licenses. Individual will assist customers, complete marketing activities and help with all office functions under direct guidance of an Agent or Lead Sales Agent. Agent: Responsible for the profitable growth and the attainment of business goals by marketing and servicing Direct Auto products including but not limited to Auto, Life, Auto Club, and Roadside Assistance to new and existing customers. Assist walk-in customers, support office operations and market our products outside of the office via marketing calls and visits. Essential Duties & Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Trainee: Prepare to become a licensed agent through attending appropriate courses, self-study, participation in training activities and job shadowing of agents to learn skills and accumulate experience Provide general clerical and administrative support to staff including handling inbound and outbound phone calls, reports, filing, researching and gathering information, and maintaining overall appearance of sales office Assist customers with general questions, receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers Complete marketing and sales related activities which further the Direct Auto brand in the local market (outbound marketing calls, car dealerships visits, local events, distribution of flyers, etc.) Contact customers regarding account status and renewals Prepare and send information to customers and lien holders Read and remain current on company guidelines, announcements, memos and bulletins related to company policy and procedure Agent: Meet and exceed sale's goals through new product sales, cross selling and retention of current customers Implement marketing programs and initiatives which further the Direct Auto brand in the local market (car dealerships, local events, etc.) Build and maintain relationships with community organizations and local business Develop and manage customer relationships and serve as a resource to customers and potential customers on all Direct Auto products and services Responsible for monitoring key competitors in the local market area and making suggestions on initiatives that could improve Direct Auto's position in the marketplace Receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers Understand, promote and remain current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures Responsible for sales administration and reporting activities Minimum Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) Demonstrated ability to provide excellent customer service and develop and maintain customer relationships Experience or strong willingness to develop key relationships and market our products within community organizations and the local business community Valid U.S. State-issued driver's license Strong computer skills and working knowledge of MS Office applications Excellent interpersonal skills with the ability to establish working relationships with internal and external clients at varying levels within the organization Highly motivated to market and sell in multi-product environment where cross selling and customer retention is essential to sales budget attainment Must possess effective verbal and written communication skills Trainee: Ability to acquire Property/Casualty license as part of our training program within 75 days of hire High level of initiative, drive, or desire/openness to learn new skills and information Agent: Active Property/Casualty and Life Insurance licensure 1+ years of successful business-to-consumer sales experience Proven experience being successful in a sales-driven, "hunter" environment Must have passion, high level of initiative, autonomy and be self-motivated #LI-EH1 #DirectAutoIns #AnAllstateCompany #GetDirectAndGetGoing #GPTWcertified

What makes Direct Auto Insurance unique? Great Place to Work certified! Paid licensing training! Uncapped commission! We have many advancement opportunities! Comprehensive benefits! No cold calling! 12 paid holidays & formal PTO program! Branded shirts are provided at no cost to you! Primary Purpose: Trainee: Provide the opportunity for motivated individuals to obtain industry experience working in a sales and customer support role while preparing and training to become a Licensed Insurance Sales Agent. Paid classroom and hands-on training is provided to assist trainees in the active pursuit of State Property/Casualty and Life and Health Licenses. Individual will assist customers, complete marketing activities and help with all office functions under direct guidance of an Agent or Lead Sales Agent. Agent: Responsible for the profitable growth and the attainment of business goals by marketing and servicing Direct Auto products including but not limited to Auto, Life, Auto Club, and Roadside Assistance to new and existing customers. Assist walk-in customers, support office operations and market our products outside of the office via marketing calls and visits. Essential Duties & Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Trainee: Prepare to become a licensed agent through attending appropriate courses, self-study, participation in training activities and job shadowing of agents to learn skills and accumulate experience Provide general clerical and administrative support to staff including handling inbound and outbound phone calls, reports, filing, researching and gathering information, and maintaining overall appearance of sales office Assist customers with general questions, receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers Complete marketing and sales related activities which further the Direct Auto brand in the local market (outbound marketing calls, car dealerships visits, local events, distribution of flyers, etc.) Contact customers regarding account status and renewals Prepare and send information to customers and lien holders Read and remain current on company guidelines, announcements, memos and bulletins related to company policy and procedure Agent: Meet and exceed sale's goals through new product sales, cross selling and retention of current customers Implement marketing programs and initiatives which further the Direct Auto brand in the local market (car dealerships, local events, etc.) Build and maintain relationships with community organizations and local business Develop and manage customer relationships and serve as a resource to customers and potential customers on all Direct Auto products and services Responsible for monitoring key competitors in the local market area and making suggestions on initiatives that could improve Direct Auto's position in the marketplace Receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers Understand, promote and remain current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures Responsible for sales administration and reporting activities Minimum Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) Demonstrated ability to provide excellent customer service and develop and maintain customer relationships Experience or strong willingness to develop key relationships and market our products within community organizations and the local business community Valid U.S. State-issued driver's license Strong computer skills and working knowledge of MS Office applications Excellent interpersonal skills with the ability to establish working relationships with internal and external clients at varying levels within the organization Highly motivated to market and sell in multi-product environment where cross selling and customer retention is essential to sales budget attainment Must possess effective verbal and written communication skills Trainee: Ability to acquire Property/Casualty license as part of our training program within 75 days of hire High level of initiative, drive, or desire/openness to learn new skills and information Agent: Active Property/Casualty and Life Insurance licensure 1+ years of successful business-to-consumer sales experience Proven experience being successful in a sales-driven, "hunter" environment Must have passion, high level of initiative, autonomy and be self-motivated #LI-EH1 #DirectAutoIns #AnAllstateCompany #GetDirectAndGetGoing #GPTWcertified

What makes Direct Auto Insurance unique? Great Place to Work certified! Paid licensing training! Uncapped commission! We have many advancement opportunities! Comprehensive benefits! No cold calling! 12 paid holidays & formal PTO program! Branded shirts are provided at no cost to you! Primary Purpose: Trainee: Provide the opportunity for motivated individuals to obtain industry experience working in a sales and customer support role while preparing and training to become a Licensed Insurance Sales Agent. Paid classroom and hands-on training is provided to assist trainees in the active pursuit of State Property/Casualty and Life and Health Licenses. Individual will assist customers, complete marketing activities and help with all office functions under direct guidance of an Agent or Lead Sales Agent. Agent: Responsible for the profitable growth and the attainment of business goals by marketing and servicing Direct Auto products including but not limited to Auto, Life, Auto Club, and Roadside Assistance to new and existing customers. Assist walk-in customers, support office operations and market our products outside of the office via marketing calls and visits. Essential Duties & Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Trainee: Prepare to become a licensed agent through attending appropriate courses, self-study, participation in training activities and job shadowing of agents to learn skills and accumulate experience Provide general clerical and administrative support to staff including handling inbound and outbound phone calls, reports, filing, researching and gathering information, and maintaining overall appearance of sales office Assist customers with general questions, receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers Complete marketing and sales related activities which further the Direct Auto brand in the local market (outbound marketing calls, car dealerships visits, local events, distribution of flyers, etc.) Contact customers regarding account status and renewals Prepare and send information to customers and lien holders Read and remain current on company guidelines, announcements, memos and bulletins related to company policy and procedure Agent: Meet and exceed sale's goals through new product sales, cross selling and retention of current customers Implement marketing programs and initiatives which further the Direct Auto brand in the local market (car dealerships, local events, etc.) Build and maintain relationships with community organizations and local business Develop and manage customer relationships and serve as a resource to customers and potential customers on all Direct Auto products and services Responsible for monitoring key competitors in the local market area and making suggestions on initiatives that could improve Direct Auto's position in the marketplace Receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers Understand, promote and remain current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures Responsible for sales administration and reporting activities Minimum Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) Demonstrated ability to provide excellent customer service and develop and maintain customer relationships Experience or strong willingness to develop key relationships and market our products within community organizations and the local business community Valid U.S. State-issued driver's license Strong computer skills and working knowledge of MS Office applications Excellent interpersonal skills with the ability to establish working relationships with internal and external clients at varying levels within the organization Highly motivated to market and sell in multi-product environment where cross selling and customer retention is essential to sales budget attainment Must possess effective verbal and written communication skills Trainee: Ability to acquire Property/Casualty license as part of our training program within 75 days of hire High level of initiative, drive, or desire/openness to learn new skills and information Agent: Active Property/Casualty and Life Insurance licensure 1+ years of successful business-to-consumer sales experience Proven experience being successful in a sales-driven, "hunter" environment Must have passion, high level of initiative, autonomy and be self-motivated #LI-EH1 #DirectAutoIns #AnAllstateCompany #GetDirectAndGetGoing #GPTWcertified

What makes Direct Auto Insurance unique? Great Place to Work certified! Paid licensing training! Uncapped commission! We have many advancement opportunities! Comprehensive benefits! No cold calling! 12 paid holidays & formal PTO program! Branded shirts are provided at no cost to you! Primary Purpose: Trainee: Provide the opportunity for motivated individuals to obtain industry experience working in a sales and customer support role while preparing and training to become a Licensed Insurance Sales Agent. Paid classroom and hands-on training is provided to assist trainees in the active pursuit of State Property/Casualty and Life and Health Licenses. Individual will assist customers, complete marketing activities and help with all office functions under direct guidance of an Agent or Lead Sales Agent. Agent: Responsible for the profitable growth and the attainment of business goals by marketing and servicing Direct Auto products including but not limited to Auto, Life, Auto Club, and Roadside Assistance to new and existing customers. Assist walk-in customers, support office operations and market our products outside of the office via marketing calls and visits. Essential Duties & Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Trainee: Prepare to become a licensed agent through attending appropriate courses, self-study, participation in training activities and job shadowing of agents to learn skills and accumulate experience Provide general clerical and administrative support to staff including handling inbound and outbound phone calls, reports, filing, researching and gathering information, and maintaining overall appearance of sales office Assist customers with general questions, receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers Complete marketing and sales related activities which further the Direct Auto brand in the local market (outbound marketing calls, car dealerships visits, local events, distribution of flyers, etc.) Contact customers regarding account status and renewals Prepare and send information to customers and lien holders Read and remain current on company guidelines, announcements, memos and bulletins related to company policy and procedure Agent: Meet and exceed sale's goals through new product sales, cross selling and retention of current customers Implement marketing programs and initiatives which further the Direct Auto brand in the local market (car dealerships, local events, etc.) Build and maintain relationships with community organizations and local business Develop and manage customer relationships and serve as a resource to customers and potential customers on all Direct Auto products and services Responsible for monitoring key competitors in the local market area and making suggestions on initiatives that could improve Direct Auto's position in the marketplace Receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers Understand, promote and remain current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures Responsible for sales administration and reporting activities Minimum Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) Demonstrated ability to provide excellent customer service and develop and maintain customer relationships Experience or strong willingness to develop key relationships and market our products within community organizations and the local business community Valid U.S. State-issued driver's license Strong computer skills and working knowledge of MS Office applications Excellent interpersonal skills with the ability to establish working relationships with internal and external clients at varying levels within the organization Highly motivated to market and sell in multi-product environment where cross selling and customer retention is essential to sales budget attainment Must possess effective verbal and written communication skills Trainee: Ability to acquire Property/Casualty license as part of our training program within 75 days of hire High level of initiative, drive, or desire/openness to learn new skills and information Agent: Active Property/Casualty and Life Insurance licensure 1+ years of successful business-to-consumer sales experience Proven experience being successful in a sales-driven, "hunter" environment Must have passion, high level of initiative, autonomy and be self-motivated #LI-EH1 #DirectAutoIns #AnAllstateCompany #GetDirectAndGetGoing #GPTWcertified