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lead collections specialist
Regional Financial Specialist
NHS Florida Ocala, Florida
Join a Mission-Driven Team at NHS Management, LLC Are you a numbers-driven professional with a passion for healthcare? NHS Management, LLC, a premier provider of healthcare management services, is seeking a Regional Financial Specialist to play a key role in driving the financial success and operational excellence of our regional facilities. At NHS Management, we empower healthcare providers to deliver exceptional patient care by equipping them with expert operational support. Integrity, collaboration, and a commitment to excellence are the core values that shape everything we do. What Youll Do As a Regional Financial Specialist , you will be the financial heartbeat for multiple facilities in your region. Your expertise will ensure accurate reporting, informed decision-making, and fiscal health across all sites. Key Responsibilities Financial Analysis & Reporting Prepare and deliver monthly, quarterly, and annual financial reports. Monitor KPIs, spot trends, and explain variances. Provide data-driven insights to guide strategic operations. Budgeting & Forecasting Assist with annual budget development and variance analysis. Prepare financial forecasts and performance projections. Compliance & Audit Support Ensure compliance with internal policies and healthcare regulations. Support audit preparation and maintain meticulous financial records. Facility-Level Support Partner with administrators and facility staff on financial best practices. Serve as a go-to resource for financial questions and issue resolution. What Youll Bring Associates degree in Accounting, Finance, or a related field (Bachelors preferred). 35 years of experience in finance, accounting, or analysishealthcare or long-term care experience a big plus. Proficiency in GAAP, financial reporting, and Excel. Staff management experience. Hands-on experience with Medicare/Medicaid billing and collections in long-term care settings. Exceptional analytical, problem-solving, and communication skills. Ability to manage multiple priorities independently in a fast-paced environment. Preferred Qualifications Experience in a multi-facility healthcare organization. CPA or CMA certification. Why Join Us? Competitive salary and robust benefits package. Real opportunities for professional growth and leadership. A collaborative, mission-driven culture. The chance to make a real impact in improving healthcare delivery. Ready to bring your financial expertise to a purpose-driven organization? Apply now and help shape the future of healthcare with NHS Management. NHS is an equal opportunity employer that values diversity in the workplace. . Preferred Job Industries Accounting & Finance
09/04/2025
Full time
Join a Mission-Driven Team at NHS Management, LLC Are you a numbers-driven professional with a passion for healthcare? NHS Management, LLC, a premier provider of healthcare management services, is seeking a Regional Financial Specialist to play a key role in driving the financial success and operational excellence of our regional facilities. At NHS Management, we empower healthcare providers to deliver exceptional patient care by equipping them with expert operational support. Integrity, collaboration, and a commitment to excellence are the core values that shape everything we do. What Youll Do As a Regional Financial Specialist , you will be the financial heartbeat for multiple facilities in your region. Your expertise will ensure accurate reporting, informed decision-making, and fiscal health across all sites. Key Responsibilities Financial Analysis & Reporting Prepare and deliver monthly, quarterly, and annual financial reports. Monitor KPIs, spot trends, and explain variances. Provide data-driven insights to guide strategic operations. Budgeting & Forecasting Assist with annual budget development and variance analysis. Prepare financial forecasts and performance projections. Compliance & Audit Support Ensure compliance with internal policies and healthcare regulations. Support audit preparation and maintain meticulous financial records. Facility-Level Support Partner with administrators and facility staff on financial best practices. Serve as a go-to resource for financial questions and issue resolution. What Youll Bring Associates degree in Accounting, Finance, or a related field (Bachelors preferred). 35 years of experience in finance, accounting, or analysishealthcare or long-term care experience a big plus. Proficiency in GAAP, financial reporting, and Excel. Staff management experience. Hands-on experience with Medicare/Medicaid billing and collections in long-term care settings. Exceptional analytical, problem-solving, and communication skills. Ability to manage multiple priorities independently in a fast-paced environment. Preferred Qualifications Experience in a multi-facility healthcare organization. CPA or CMA certification. Why Join Us? Competitive salary and robust benefits package. Real opportunities for professional growth and leadership. A collaborative, mission-driven culture. The chance to make a real impact in improving healthcare delivery. Ready to bring your financial expertise to a purpose-driven organization? Apply now and help shape the future of healthcare with NHS Management. NHS is an equal opportunity employer that values diversity in the workplace. . Preferred Job Industries Accounting & Finance
Lead Collections Specialist
Discover Tempe, Arizona
Discover. A brighter future. We offer 100% remote, combo, or on site - it's your choice! And After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a $60 monthly payment to offset remote work expenses. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: We know you're going to love it here! Discover has an outstanding culture, and the employee experience is fantastic! Our next classes start in October of 2025. We are currently hiring for the following schedule: 2:30 PM - 10:00 PM EST (Ohio) 12:30 PM - 8:00 PM MST (Utah & Arizona) Note: Shifts are Monday - Friday with weekends as assigned, working a flex schedule between 30-39 hours per week. What You'll Do Under general direction, responsible for servicing delinquent credit card accounts through varying contact channels (outbound, inbound, and digital messaging). Minimizes losses to the company by assessing each customer situation to provide relevant payment options while strengthening the relationship with our customers. Utilizes professional and influential communications to keep the goodwill of customers while securing payments. Uses multi-tasking skills to handle back-to-back calls in a fast-paced call center environment. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. If working from home, you will need a quiet workspace so you can focus on our customers. You'll also need a minimum of 100 MBPS download/10 MBPS uploads from your internet provider. A wired connection is required. We'll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and amazing new hire training experience. You'll also have the best coaches to help you deliver the best service! How You'll Do It Reviews past due accounts and calls customer to arrange an acceptable payment program for accounts from which sufficient funds cannot be collected. Builds rapport with the cardmembers and works with customers to secure repayment on delinquent accounts. Ensures compliance with company policies and procedures. Handles difficult collection calls as determined by center management. Qualifications You'll Need Minimum Requirements H.S. Diploma or GED 2+ years Collections 2+ years Advanced-level experience in customer service, detail orientation, professionalism, verbal communication, collections, negotiation, compliance, and system/computer fluency 1+ years Working-level experience in listening skills Preferred Requirements 3+ years Collections 2+ years Advanced-level experience in problem solving and influencing 1+ years Working-level experience in decision making Physical and Cognitive Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: Primarily remain in a stationary position. No required movement about the work environment to complete the major responsibilities of the job. Primarily performed indoors in an office setting. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator. Ability to communicate verbally. Ability to communicate in written form. This position also requires completion of a series of activities designed to evaluate specific skills, knowledge, and qualifications related to this position. Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis. A credit screening may be required for some roles within Discover Home Lending. Application Deadline: The application window for this position is anticipated to close on Sep-01-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $23.25 to $30.50. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover , a division of Capital One, N.A., is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation. At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance ( LA County Fair Chance ). Positions marked as remote eligible are limited to remote locations within the country in which the position is based. Applicants must be 18 or older at the time of hire.
09/04/2025
Full time
Discover. A brighter future. We offer 100% remote, combo, or on site - it's your choice! And After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a $60 monthly payment to offset remote work expenses. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: We know you're going to love it here! Discover has an outstanding culture, and the employee experience is fantastic! Our next classes start in October of 2025. We are currently hiring for the following schedule: 2:30 PM - 10:00 PM EST (Ohio) 12:30 PM - 8:00 PM MST (Utah & Arizona) Note: Shifts are Monday - Friday with weekends as assigned, working a flex schedule between 30-39 hours per week. What You'll Do Under general direction, responsible for servicing delinquent credit card accounts through varying contact channels (outbound, inbound, and digital messaging). Minimizes losses to the company by assessing each customer situation to provide relevant payment options while strengthening the relationship with our customers. Utilizes professional and influential communications to keep the goodwill of customers while securing payments. Uses multi-tasking skills to handle back-to-back calls in a fast-paced call center environment. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. If working from home, you will need a quiet workspace so you can focus on our customers. You'll also need a minimum of 100 MBPS download/10 MBPS uploads from your internet provider. A wired connection is required. We'll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and amazing new hire training experience. You'll also have the best coaches to help you deliver the best service! How You'll Do It Reviews past due accounts and calls customer to arrange an acceptable payment program for accounts from which sufficient funds cannot be collected. Builds rapport with the cardmembers and works with customers to secure repayment on delinquent accounts. Ensures compliance with company policies and procedures. Handles difficult collection calls as determined by center management. Qualifications You'll Need Minimum Requirements H.S. Diploma or GED 2+ years Collections 2+ years Advanced-level experience in customer service, detail orientation, professionalism, verbal communication, collections, negotiation, compliance, and system/computer fluency 1+ years Working-level experience in listening skills Preferred Requirements 3+ years Collections 2+ years Advanced-level experience in problem solving and influencing 1+ years Working-level experience in decision making Physical and Cognitive Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: Primarily remain in a stationary position. No required movement about the work environment to complete the major responsibilities of the job. Primarily performed indoors in an office setting. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator. Ability to communicate verbally. Ability to communicate in written form. This position also requires completion of a series of activities designed to evaluate specific skills, knowledge, and qualifications related to this position. Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis. A credit screening may be required for some roles within Discover Home Lending. Application Deadline: The application window for this position is anticipated to close on Sep-01-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $23.25 to $30.50. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover , a division of Capital One, N.A., is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation. At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance ( LA County Fair Chance ). Positions marked as remote eligible are limited to remote locations within the country in which the position is based. Applicants must be 18 or older at the time of hire.
Resident Accounts Specialist A/R - Property Management
Second Avenue Realty Tampa, Florida
Second Avenue is recruiting a Resident Accounts Specialist - Accounts Receivable for its Single-Family Property Management division in Tampa, FL. Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-deeded residential assets (SFR) while retaining control and valuable lines of sight into their investments over time. Second Avenues proprietary technology and exclusive relationships have allowed it to bring scale to scattered single-family investment homes, a strategy that was previously untenable as an institutional asset class. The Company provides all aspects of sourcing, acquisition, and property management services for its clients. We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform We are looking for an experienced property management professional, with single family rental customer service and administrative experience being highly desired. Candidate should possess a proven track record that demonstrates a high degree of motivation, self-management and the ability and willingness to learn new skills and processes. Flexibility and ability to work well within a team on a variety of initiatives are critical attributes for this candidate. Job Summary The Resident Accounts Specialist Accounts Receivable is responsible for Everyday operations and financial functions. Collect and keep track of rent, deposits, late fees, and conduct move-out reconciliations. As the Resident Accounts Specialist, you will play a vital role in the delinquency and collection of rent to optimize the companys cash flow and financial position. In compliance with the companys policies and procedures, safety and fair housing guidelines, and liability concerns. Duties and Responsibilities: Review AR/Delinquency reports daily Prepare Resident legal notices (3-day notices, 7-day notice to cure, etc.) Verify that information on move-in and renewal leases agrees with information on the ledger. Resolve resident inquiries in a prompt, courteous and efficient manner. Record notices to vacate; Moveout Processing Smartsheet. Perform all functions relating to collections, Non-Sufficient Funds (NSF's), warrant process and evictions. Update and maintain Concession log. Process Moveout Statements with resident Charges & deposit refunds Follow owner and management procedures as directed. Other duties may be periodically assigned by the Manager. Responsibilities relating to rent collection include: Accept rent and follow-up on delinquencies. Post rent charges and miscellaneous income receipts. Post and follow-up on NSF checks. Process evictions and NSF warrants. Turn over bad debts for collection. Report income collection to Property Accounting. Resolve accounting discrepancies with urgency. Contact delinquent residents via call, text, and email daily. Qualifications and Experience: High School diploma or equivalent. Two years experience in apartment industry in an Assistant or Leasing position Excellent verbal and written communication skills. Ability to post and read computerized rent roll and collection reports. Experience and proficiency in using a variety of software programs. Ability to use a computer proficiently, including Microsoft Outlook, Word, and Excel. Ability to prioritize and multi-task in a fast- paced environment. Work well with others with a positive friendly attitude. Job Competencies: Reliably accessible via phone and/or email, except during approved time off. Answer telephone while maintaining courteous and helpful attitude to residents and prospects. Possess strong leadership qualities, excellent customer service skills and excellent written and verbal communication abilities. Possess a working knowledge of Fair Housing laws, rules and regulations concerning apartment leasing and management. Extreme attention to detail and ability to communicate complex findings in a clear and concise manner. Ability to determine trends and communicate same to senior management. Ability to compare, copy, compute, compile, analyze, coordinate, negotiate, communicate, and instruct. Ability to tolerate stressful situations and manage same effectively to resolution. Ability to work under minimal supervision. Ability to work evenings, weekends and holidays as needed. Job Type and Benefits: Hybrid. Full-time, Hourly - Non-Exempt Medical, Vision and Dental Insurance Employer Paid Short and Long - Term Disability Insurance 401k Paid Holidays and Vacation NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned. Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PI7029b64c0f0e-0797
09/03/2025
Full time
Second Avenue is recruiting a Resident Accounts Specialist - Accounts Receivable for its Single-Family Property Management division in Tampa, FL. Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-deeded residential assets (SFR) while retaining control and valuable lines of sight into their investments over time. Second Avenues proprietary technology and exclusive relationships have allowed it to bring scale to scattered single-family investment homes, a strategy that was previously untenable as an institutional asset class. The Company provides all aspects of sourcing, acquisition, and property management services for its clients. We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform We are looking for an experienced property management professional, with single family rental customer service and administrative experience being highly desired. Candidate should possess a proven track record that demonstrates a high degree of motivation, self-management and the ability and willingness to learn new skills and processes. Flexibility and ability to work well within a team on a variety of initiatives are critical attributes for this candidate. Job Summary The Resident Accounts Specialist Accounts Receivable is responsible for Everyday operations and financial functions. Collect and keep track of rent, deposits, late fees, and conduct move-out reconciliations. As the Resident Accounts Specialist, you will play a vital role in the delinquency and collection of rent to optimize the companys cash flow and financial position. In compliance with the companys policies and procedures, safety and fair housing guidelines, and liability concerns. Duties and Responsibilities: Review AR/Delinquency reports daily Prepare Resident legal notices (3-day notices, 7-day notice to cure, etc.) Verify that information on move-in and renewal leases agrees with information on the ledger. Resolve resident inquiries in a prompt, courteous and efficient manner. Record notices to vacate; Moveout Processing Smartsheet. Perform all functions relating to collections, Non-Sufficient Funds (NSF's), warrant process and evictions. Update and maintain Concession log. Process Moveout Statements with resident Charges & deposit refunds Follow owner and management procedures as directed. Other duties may be periodically assigned by the Manager. Responsibilities relating to rent collection include: Accept rent and follow-up on delinquencies. Post rent charges and miscellaneous income receipts. Post and follow-up on NSF checks. Process evictions and NSF warrants. Turn over bad debts for collection. Report income collection to Property Accounting. Resolve accounting discrepancies with urgency. Contact delinquent residents via call, text, and email daily. Qualifications and Experience: High School diploma or equivalent. Two years experience in apartment industry in an Assistant or Leasing position Excellent verbal and written communication skills. Ability to post and read computerized rent roll and collection reports. Experience and proficiency in using a variety of software programs. Ability to use a computer proficiently, including Microsoft Outlook, Word, and Excel. Ability to prioritize and multi-task in a fast- paced environment. Work well with others with a positive friendly attitude. Job Competencies: Reliably accessible via phone and/or email, except during approved time off. Answer telephone while maintaining courteous and helpful attitude to residents and prospects. Possess strong leadership qualities, excellent customer service skills and excellent written and verbal communication abilities. Possess a working knowledge of Fair Housing laws, rules and regulations concerning apartment leasing and management. Extreme attention to detail and ability to communicate complex findings in a clear and concise manner. Ability to determine trends and communicate same to senior management. Ability to compare, copy, compute, compile, analyze, coordinate, negotiate, communicate, and instruct. Ability to tolerate stressful situations and manage same effectively to resolution. Ability to work under minimal supervision. Ability to work evenings, weekends and holidays as needed. Job Type and Benefits: Hybrid. Full-time, Hourly - Non-Exempt Medical, Vision and Dental Insurance Employer Paid Short and Long - Term Disability Insurance 401k Paid Holidays and Vacation NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned. Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PI7029b64c0f0e-0797
Lead Collections Specialist
Discover Westerville, Ohio
Discover. A brighter future. We offer 100% remote, combo, or on site - it's your choice! And After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a $60 monthly payment to offset remote work expenses. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: We know you're going to love it here! Discover has an outstanding culture, and the employee experience is fantastic! Our next classes start in October of 2025. We are currently hiring for the following schedule: 2:30 PM - 10:00 PM EST (Ohio) 12:30 PM - 8:00 PM MST (Utah & Arizona) Note: Shifts are Monday - Friday with weekends as assigned, working a flex schedule between 30-39 hours per week. What You'll Do Under general direction, responsible for servicing delinquent credit card accounts through varying contact channels (outbound, inbound, and digital messaging). Minimizes losses to the company by assessing each customer situation to provide relevant payment options while strengthening the relationship with our customers. Utilizes professional and influential communications to keep the goodwill of customers while securing payments. Uses multi-tasking skills to handle back-to-back calls in a fast-paced call center environment. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. If working from home, you will need a quiet workspace so you can focus on our customers. You'll also need a minimum of 100 MBPS download/10 MBPS uploads from your internet provider. A wired connection is required. We'll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and amazing new hire training experience. You'll also have the best coaches to help you deliver the best service! How You'll Do It Reviews past due accounts and calls customer to arrange an acceptable payment program for accounts from which sufficient funds cannot be collected. Builds rapport with the cardmembers and works with customers to secure repayment on delinquent accounts. Ensures compliance with company policies and procedures. Handles difficult collection calls as determined by center management. Qualifications You'll Need Minimum Requirements H.S. Diploma or GED 2+ years Collections 2+ years Advanced-level experience in customer service, detail orientation, professionalism, verbal communication, collections, negotiation, compliance, and system/computer fluency 1+ years Working-level experience in listening skills Preferred Requirements 3+ years Collections 2+ years Advanced-level experience in problem solving and influencing 1+ years Working-level experience in decision making Physical and Cognitive Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: Primarily remain in a stationary position. No required movement about the work environment to complete the major responsibilities of the job. Primarily performed indoors in an office setting. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator. Ability to communicate verbally. Ability to communicate in written form. This position also requires completion of a series of activities designed to evaluate specific skills, knowledge, and qualifications related to this position. Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis. A credit screening may be required for some roles within Discover Home Lending. Application Deadline: The application window for this position is anticipated to close on Sep-01-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $23.25 to $30.50. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover , a division of Capital One, N.A., is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation. At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance ( LA County Fair Chance ). Positions marked as remote eligible are limited to remote locations within the country in which the position is based. Applicants must be 18 or older at the time of hire.
09/03/2025
Full time
Discover. A brighter future. We offer 100% remote, combo, or on site - it's your choice! And After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a $60 monthly payment to offset remote work expenses. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: We know you're going to love it here! Discover has an outstanding culture, and the employee experience is fantastic! Our next classes start in October of 2025. We are currently hiring for the following schedule: 2:30 PM - 10:00 PM EST (Ohio) 12:30 PM - 8:00 PM MST (Utah & Arizona) Note: Shifts are Monday - Friday with weekends as assigned, working a flex schedule between 30-39 hours per week. What You'll Do Under general direction, responsible for servicing delinquent credit card accounts through varying contact channels (outbound, inbound, and digital messaging). Minimizes losses to the company by assessing each customer situation to provide relevant payment options while strengthening the relationship with our customers. Utilizes professional and influential communications to keep the goodwill of customers while securing payments. Uses multi-tasking skills to handle back-to-back calls in a fast-paced call center environment. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. If working from home, you will need a quiet workspace so you can focus on our customers. You'll also need a minimum of 100 MBPS download/10 MBPS uploads from your internet provider. A wired connection is required. We'll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and amazing new hire training experience. You'll also have the best coaches to help you deliver the best service! How You'll Do It Reviews past due accounts and calls customer to arrange an acceptable payment program for accounts from which sufficient funds cannot be collected. Builds rapport with the cardmembers and works with customers to secure repayment on delinquent accounts. Ensures compliance with company policies and procedures. Handles difficult collection calls as determined by center management. Qualifications You'll Need Minimum Requirements H.S. Diploma or GED 2+ years Collections 2+ years Advanced-level experience in customer service, detail orientation, professionalism, verbal communication, collections, negotiation, compliance, and system/computer fluency 1+ years Working-level experience in listening skills Preferred Requirements 3+ years Collections 2+ years Advanced-level experience in problem solving and influencing 1+ years Working-level experience in decision making Physical and Cognitive Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: Primarily remain in a stationary position. No required movement about the work environment to complete the major responsibilities of the job. Primarily performed indoors in an office setting. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator. Ability to communicate verbally. Ability to communicate in written form. This position also requires completion of a series of activities designed to evaluate specific skills, knowledge, and qualifications related to this position. Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis. A credit screening may be required for some roles within Discover Home Lending. Application Deadline: The application window for this position is anticipated to close on Sep-01-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $23.25 to $30.50. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover , a division of Capital One, N.A., is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation. At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance ( LA County Fair Chance ). Positions marked as remote eligible are limited to remote locations within the country in which the position is based. Applicants must be 18 or older at the time of hire.
Lead Collections Specialist
Discover Powell, Ohio
Discover. A brighter future. We offer 100% remote, combo, or on site - it's your choice! And After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a $60 monthly payment to offset remote work expenses. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: We know you're going to love it here! Discover has an outstanding culture, and the employee experience is fantastic! Our next classes start in October of 2025. We are currently hiring for the following schedule: 2:30 PM - 10:00 PM EST (Ohio) 12:30 PM - 8:00 PM MST (Utah & Arizona) Note: Shifts are Monday - Friday with weekends as assigned, working a flex schedule between 30-39 hours per week. What You'll Do Under general direction, responsible for servicing delinquent credit card accounts through varying contact channels (outbound, inbound, and digital messaging). Minimizes losses to the company by assessing each customer situation to provide relevant payment options while strengthening the relationship with our customers. Utilizes professional and influential communications to keep the goodwill of customers while securing payments. Uses multi-tasking skills to handle back-to-back calls in a fast-paced call center environment. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. If working from home, you will need a quiet workspace so you can focus on our customers. You'll also need a minimum of 100 MBPS download/10 MBPS uploads from your internet provider. A wired connection is required. We'll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and amazing new hire training experience. You'll also have the best coaches to help you deliver the best service! How You'll Do It Reviews past due accounts and calls customer to arrange an acceptable payment program for accounts from which sufficient funds cannot be collected. Builds rapport with the cardmembers and works with customers to secure repayment on delinquent accounts. Ensures compliance with company policies and procedures. Handles difficult collection calls as determined by center management. Qualifications You'll Need Minimum Requirements H.S. Diploma or GED 2+ years Collections 2+ years Advanced-level experience in customer service, detail orientation, professionalism, verbal communication, collections, negotiation, compliance, and system/computer fluency 1+ years Working-level experience in listening skills Preferred Requirements 3+ years Collections 2+ years Advanced-level experience in problem solving and influencing 1+ years Working-level experience in decision making Physical and Cognitive Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: Primarily remain in a stationary position. No required movement about the work environment to complete the major responsibilities of the job. Primarily performed indoors in an office setting. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator. Ability to communicate verbally. Ability to communicate in written form. This position also requires completion of a series of activities designed to evaluate specific skills, knowledge, and qualifications related to this position. Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis. A credit screening may be required for some roles within Discover Home Lending. Application Deadline: The application window for this position is anticipated to close on Sep-01-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $23.25 to $30.50. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover , a division of Capital One, N.A., is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation. At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance ( LA County Fair Chance ). Positions marked as remote eligible are limited to remote locations within the country in which the position is based. Applicants must be 18 or older at the time of hire.
09/03/2025
Full time
Discover. A brighter future. We offer 100% remote, combo, or on site - it's your choice! And After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a $60 monthly payment to offset remote work expenses. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: We know you're going to love it here! Discover has an outstanding culture, and the employee experience is fantastic! Our next classes start in October of 2025. We are currently hiring for the following schedule: 2:30 PM - 10:00 PM EST (Ohio) 12:30 PM - 8:00 PM MST (Utah & Arizona) Note: Shifts are Monday - Friday with weekends as assigned, working a flex schedule between 30-39 hours per week. What You'll Do Under general direction, responsible for servicing delinquent credit card accounts through varying contact channels (outbound, inbound, and digital messaging). Minimizes losses to the company by assessing each customer situation to provide relevant payment options while strengthening the relationship with our customers. Utilizes professional and influential communications to keep the goodwill of customers while securing payments. Uses multi-tasking skills to handle back-to-back calls in a fast-paced call center environment. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. If working from home, you will need a quiet workspace so you can focus on our customers. You'll also need a minimum of 100 MBPS download/10 MBPS uploads from your internet provider. A wired connection is required. We'll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and amazing new hire training experience. You'll also have the best coaches to help you deliver the best service! How You'll Do It Reviews past due accounts and calls customer to arrange an acceptable payment program for accounts from which sufficient funds cannot be collected. Builds rapport with the cardmembers and works with customers to secure repayment on delinquent accounts. Ensures compliance with company policies and procedures. Handles difficult collection calls as determined by center management. Qualifications You'll Need Minimum Requirements H.S. Diploma or GED 2+ years Collections 2+ years Advanced-level experience in customer service, detail orientation, professionalism, verbal communication, collections, negotiation, compliance, and system/computer fluency 1+ years Working-level experience in listening skills Preferred Requirements 3+ years Collections 2+ years Advanced-level experience in problem solving and influencing 1+ years Working-level experience in decision making Physical and Cognitive Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: Primarily remain in a stationary position. No required movement about the work environment to complete the major responsibilities of the job. Primarily performed indoors in an office setting. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator. Ability to communicate verbally. Ability to communicate in written form. This position also requires completion of a series of activities designed to evaluate specific skills, knowledge, and qualifications related to this position. Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis. A credit screening may be required for some roles within Discover Home Lending. Application Deadline: The application window for this position is anticipated to close on Sep-01-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $23.25 to $30.50. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover , a division of Capital One, N.A., is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation. At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance ( LA County Fair Chance ). Positions marked as remote eligible are limited to remote locations within the country in which the position is based. Applicants must be 18 or older at the time of hire.
Lead Collections Specialist
Discover Lewis Center, Ohio
Discover. A brighter future. We offer 100% remote, combo, or on site - it's your choice! And After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a $60 monthly payment to offset remote work expenses. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: We know you're going to love it here! Discover has an outstanding culture, and the employee experience is fantastic! Our next classes start in October of 2025. We are currently hiring for the following schedule: 2:30 PM - 10:00 PM EST (Ohio) 12:30 PM - 8:00 PM MST (Utah & Arizona) Note: Shifts are Monday - Friday with weekends as assigned, working a flex schedule between 30-39 hours per week. What You'll Do Under general direction, responsible for servicing delinquent credit card accounts through varying contact channels (outbound, inbound, and digital messaging). Minimizes losses to the company by assessing each customer situation to provide relevant payment options while strengthening the relationship with our customers. Utilizes professional and influential communications to keep the goodwill of customers while securing payments. Uses multi-tasking skills to handle back-to-back calls in a fast-paced call center environment. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. If working from home, you will need a quiet workspace so you can focus on our customers. You'll also need a minimum of 100 MBPS download/10 MBPS uploads from your internet provider. A wired connection is required. We'll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and amazing new hire training experience. You'll also have the best coaches to help you deliver the best service! How You'll Do It Reviews past due accounts and calls customer to arrange an acceptable payment program for accounts from which sufficient funds cannot be collected. Builds rapport with the cardmembers and works with customers to secure repayment on delinquent accounts. Ensures compliance with company policies and procedures. Handles difficult collection calls as determined by center management. Qualifications You'll Need Minimum Requirements H.S. Diploma or GED 2+ years Collections 2+ years Advanced-level experience in customer service, detail orientation, professionalism, verbal communication, collections, negotiation, compliance, and system/computer fluency 1+ years Working-level experience in listening skills Preferred Requirements 3+ years Collections 2+ years Advanced-level experience in problem solving and influencing 1+ years Working-level experience in decision making Physical and Cognitive Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: Primarily remain in a stationary position. No required movement about the work environment to complete the major responsibilities of the job. Primarily performed indoors in an office setting. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator. Ability to communicate verbally. Ability to communicate in written form. This position also requires completion of a series of activities designed to evaluate specific skills, knowledge, and qualifications related to this position. Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis. A credit screening may be required for some roles within Discover Home Lending. Application Deadline: The application window for this position is anticipated to close on Sep-01-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $23.25 to $30.50. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover , a division of Capital One, N.A., is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation. At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance ( LA County Fair Chance ). Positions marked as remote eligible are limited to remote locations within the country in which the position is based. Applicants must be 18 or older at the time of hire.
09/03/2025
Full time
Discover. A brighter future. We offer 100% remote, combo, or on site - it's your choice! And After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a $60 monthly payment to offset remote work expenses. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: We know you're going to love it here! Discover has an outstanding culture, and the employee experience is fantastic! Our next classes start in October of 2025. We are currently hiring for the following schedule: 2:30 PM - 10:00 PM EST (Ohio) 12:30 PM - 8:00 PM MST (Utah & Arizona) Note: Shifts are Monday - Friday with weekends as assigned, working a flex schedule between 30-39 hours per week. What You'll Do Under general direction, responsible for servicing delinquent credit card accounts through varying contact channels (outbound, inbound, and digital messaging). Minimizes losses to the company by assessing each customer situation to provide relevant payment options while strengthening the relationship with our customers. Utilizes professional and influential communications to keep the goodwill of customers while securing payments. Uses multi-tasking skills to handle back-to-back calls in a fast-paced call center environment. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. If working from home, you will need a quiet workspace so you can focus on our customers. You'll also need a minimum of 100 MBPS download/10 MBPS uploads from your internet provider. A wired connection is required. We'll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and amazing new hire training experience. You'll also have the best coaches to help you deliver the best service! How You'll Do It Reviews past due accounts and calls customer to arrange an acceptable payment program for accounts from which sufficient funds cannot be collected. Builds rapport with the cardmembers and works with customers to secure repayment on delinquent accounts. Ensures compliance with company policies and procedures. Handles difficult collection calls as determined by center management. Qualifications You'll Need Minimum Requirements H.S. Diploma or GED 2+ years Collections 2+ years Advanced-level experience in customer service, detail orientation, professionalism, verbal communication, collections, negotiation, compliance, and system/computer fluency 1+ years Working-level experience in listening skills Preferred Requirements 3+ years Collections 2+ years Advanced-level experience in problem solving and influencing 1+ years Working-level experience in decision making Physical and Cognitive Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: Primarily remain in a stationary position. No required movement about the work environment to complete the major responsibilities of the job. Primarily performed indoors in an office setting. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator. Ability to communicate verbally. Ability to communicate in written form. This position also requires completion of a series of activities designed to evaluate specific skills, knowledge, and qualifications related to this position. Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis. A credit screening may be required for some roles within Discover Home Lending. Application Deadline: The application window for this position is anticipated to close on Sep-01-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $23.25 to $30.50. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover , a division of Capital One, N.A., is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation. At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance ( LA County Fair Chance ). Positions marked as remote eligible are limited to remote locations within the country in which the position is based. Applicants must be 18 or older at the time of hire.
Lead Collections Specialist
Discover Dublin, Ohio
Discover. A brighter future. We offer 100% remote, combo, or on site - it's your choice! And After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a $60 monthly payment to offset remote work expenses. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: We know you're going to love it here! Discover has an outstanding culture, and the employee experience is fantastic! Our next classes start in October of 2025. We are currently hiring for the following schedule: 2:30 PM - 10:00 PM EST (Ohio) 12:30 PM - 8:00 PM MST (Utah & Arizona) Note: Shifts are Monday - Friday with weekends as assigned, working a flex schedule between 30-39 hours per week. What You'll Do Under general direction, responsible for servicing delinquent credit card accounts through varying contact channels (outbound, inbound, and digital messaging). Minimizes losses to the company by assessing each customer situation to provide relevant payment options while strengthening the relationship with our customers. Utilizes professional and influential communications to keep the goodwill of customers while securing payments. Uses multi-tasking skills to handle back-to-back calls in a fast-paced call center environment. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. If working from home, you will need a quiet workspace so you can focus on our customers. You'll also need a minimum of 100 MBPS download/10 MBPS uploads from your internet provider. A wired connection is required. We'll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and amazing new hire training experience. You'll also have the best coaches to help you deliver the best service! How You'll Do It Reviews past due accounts and calls customer to arrange an acceptable payment program for accounts from which sufficient funds cannot be collected. Builds rapport with the cardmembers and works with customers to secure repayment on delinquent accounts. Ensures compliance with company policies and procedures. Handles difficult collection calls as determined by center management. Qualifications You'll Need Minimum Requirements H.S. Diploma or GED 2+ years Collections 2+ years Advanced-level experience in customer service, detail orientation, professionalism, verbal communication, collections, negotiation, compliance, and system/computer fluency 1+ years Working-level experience in listening skills Preferred Requirements 3+ years Collections 2+ years Advanced-level experience in problem solving and influencing 1+ years Working-level experience in decision making Physical and Cognitive Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: Primarily remain in a stationary position. No required movement about the work environment to complete the major responsibilities of the job. Primarily performed indoors in an office setting. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator. Ability to communicate verbally. Ability to communicate in written form. This position also requires completion of a series of activities designed to evaluate specific skills, knowledge, and qualifications related to this position. Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis. A credit screening may be required for some roles within Discover Home Lending. Application Deadline: The application window for this position is anticipated to close on Sep-01-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $23.25 to $30.50. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover , a division of Capital One, N.A., is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation. At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance ( LA County Fair Chance ). Positions marked as remote eligible are limited to remote locations within the country in which the position is based. Applicants must be 18 or older at the time of hire.
09/03/2025
Full time
Discover. A brighter future. We offer 100% remote, combo, or on site - it's your choice! And After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a $60 monthly payment to offset remote work expenses. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: We know you're going to love it here! Discover has an outstanding culture, and the employee experience is fantastic! Our next classes start in October of 2025. We are currently hiring for the following schedule: 2:30 PM - 10:00 PM EST (Ohio) 12:30 PM - 8:00 PM MST (Utah & Arizona) Note: Shifts are Monday - Friday with weekends as assigned, working a flex schedule between 30-39 hours per week. What You'll Do Under general direction, responsible for servicing delinquent credit card accounts through varying contact channels (outbound, inbound, and digital messaging). Minimizes losses to the company by assessing each customer situation to provide relevant payment options while strengthening the relationship with our customers. Utilizes professional and influential communications to keep the goodwill of customers while securing payments. Uses multi-tasking skills to handle back-to-back calls in a fast-paced call center environment. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. If working from home, you will need a quiet workspace so you can focus on our customers. You'll also need a minimum of 100 MBPS download/10 MBPS uploads from your internet provider. A wired connection is required. We'll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and amazing new hire training experience. You'll also have the best coaches to help you deliver the best service! How You'll Do It Reviews past due accounts and calls customer to arrange an acceptable payment program for accounts from which sufficient funds cannot be collected. Builds rapport with the cardmembers and works with customers to secure repayment on delinquent accounts. Ensures compliance with company policies and procedures. Handles difficult collection calls as determined by center management. Qualifications You'll Need Minimum Requirements H.S. Diploma or GED 2+ years Collections 2+ years Advanced-level experience in customer service, detail orientation, professionalism, verbal communication, collections, negotiation, compliance, and system/computer fluency 1+ years Working-level experience in listening skills Preferred Requirements 3+ years Collections 2+ years Advanced-level experience in problem solving and influencing 1+ years Working-level experience in decision making Physical and Cognitive Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: Primarily remain in a stationary position. No required movement about the work environment to complete the major responsibilities of the job. Primarily performed indoors in an office setting. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator. Ability to communicate verbally. Ability to communicate in written form. This position also requires completion of a series of activities designed to evaluate specific skills, knowledge, and qualifications related to this position. Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis. A credit screening may be required for some roles within Discover Home Lending. Application Deadline: The application window for this position is anticipated to close on Sep-01-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $23.25 to $30.50. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover , a division of Capital One, N.A., is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation. At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance ( LA County Fair Chance ). Positions marked as remote eligible are limited to remote locations within the country in which the position is based. Applicants must be 18 or older at the time of hire.
Lead Collections Specialist
Discover Columbus, Ohio
Discover. A brighter future. We offer 100% remote, combo, or on site - it's your choice! And After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a $60 monthly payment to offset remote work expenses. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: We know you're going to love it here! Discover has an outstanding culture, and the employee experience is fantastic! Our next classes start in October of 2025. We are currently hiring for the following schedule: 2:30 PM - 10:00 PM EST (Ohio) 12:30 PM - 8:00 PM MST (Utah & Arizona) Note: Shifts are Monday - Friday with weekends as assigned, working a flex schedule between 30-39 hours per week. What You'll Do Under general direction, responsible for servicing delinquent credit card accounts through varying contact channels (outbound, inbound, and digital messaging). Minimizes losses to the company by assessing each customer situation to provide relevant payment options while strengthening the relationship with our customers. Utilizes professional and influential communications to keep the goodwill of customers while securing payments. Uses multi-tasking skills to handle back-to-back calls in a fast-paced call center environment. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. If working from home, you will need a quiet workspace so you can focus on our customers. You'll also need a minimum of 100 MBPS download/10 MBPS uploads from your internet provider. A wired connection is required. We'll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and amazing new hire training experience. You'll also have the best coaches to help you deliver the best service! How You'll Do It Reviews past due accounts and calls customer to arrange an acceptable payment program for accounts from which sufficient funds cannot be collected. Builds rapport with the cardmembers and works with customers to secure repayment on delinquent accounts. Ensures compliance with company policies and procedures. Handles difficult collection calls as determined by center management. Qualifications You'll Need Minimum Requirements H.S. Diploma or GED 2+ years Collections 2+ years Advanced-level experience in customer service, detail orientation, professionalism, verbal communication, collections, negotiation, compliance, and system/computer fluency 1+ years Working-level experience in listening skills Preferred Requirements 3+ years Collections 2+ years Advanced-level experience in problem solving and influencing 1+ years Working-level experience in decision making Physical and Cognitive Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: Primarily remain in a stationary position. No required movement about the work environment to complete the major responsibilities of the job. Primarily performed indoors in an office setting. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator. Ability to communicate verbally. Ability to communicate in written form. This position also requires completion of a series of activities designed to evaluate specific skills, knowledge, and qualifications related to this position. Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis. A credit screening may be required for some roles within Discover Home Lending. Application Deadline: The application window for this position is anticipated to close on Sep-01-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $23.25 to $30.50. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover , a division of Capital One, N.A., is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation. At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance ( LA County Fair Chance ). Positions marked as remote eligible are limited to remote locations within the country in which the position is based. Applicants must be 18 or older at the time of hire.
09/03/2025
Full time
Discover. A brighter future. We offer 100% remote, combo, or on site - it's your choice! And After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a $60 monthly payment to offset remote work expenses. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: We know you're going to love it here! Discover has an outstanding culture, and the employee experience is fantastic! Our next classes start in October of 2025. We are currently hiring for the following schedule: 2:30 PM - 10:00 PM EST (Ohio) 12:30 PM - 8:00 PM MST (Utah & Arizona) Note: Shifts are Monday - Friday with weekends as assigned, working a flex schedule between 30-39 hours per week. What You'll Do Under general direction, responsible for servicing delinquent credit card accounts through varying contact channels (outbound, inbound, and digital messaging). Minimizes losses to the company by assessing each customer situation to provide relevant payment options while strengthening the relationship with our customers. Utilizes professional and influential communications to keep the goodwill of customers while securing payments. Uses multi-tasking skills to handle back-to-back calls in a fast-paced call center environment. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. If working from home, you will need a quiet workspace so you can focus on our customers. You'll also need a minimum of 100 MBPS download/10 MBPS uploads from your internet provider. A wired connection is required. We'll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and amazing new hire training experience. You'll also have the best coaches to help you deliver the best service! How You'll Do It Reviews past due accounts and calls customer to arrange an acceptable payment program for accounts from which sufficient funds cannot be collected. Builds rapport with the cardmembers and works with customers to secure repayment on delinquent accounts. Ensures compliance with company policies and procedures. Handles difficult collection calls as determined by center management. Qualifications You'll Need Minimum Requirements H.S. Diploma or GED 2+ years Collections 2+ years Advanced-level experience in customer service, detail orientation, professionalism, verbal communication, collections, negotiation, compliance, and system/computer fluency 1+ years Working-level experience in listening skills Preferred Requirements 3+ years Collections 2+ years Advanced-level experience in problem solving and influencing 1+ years Working-level experience in decision making Physical and Cognitive Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: Primarily remain in a stationary position. No required movement about the work environment to complete the major responsibilities of the job. Primarily performed indoors in an office setting. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator. Ability to communicate verbally. Ability to communicate in written form. This position also requires completion of a series of activities designed to evaluate specific skills, knowledge, and qualifications related to this position. Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis. A credit screening may be required for some roles within Discover Home Lending. Application Deadline: The application window for this position is anticipated to close on Sep-01-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $23.25 to $30.50. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover , a division of Capital One, N.A., is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation. At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance ( LA County Fair Chance ). Positions marked as remote eligible are limited to remote locations within the country in which the position is based. Applicants must be 18 or older at the time of hire.
Helen Ross McNabb Center
Grant Reimbursement Specialist
Helen Ross McNabb Center Knoxville, Tennessee
Grant Reimbursement Specialist Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Grant Reimbursement Specialist today! The Grant Reimbursement Specialist Job Summary This position prepares invoices to be submitted to various funding agencies for collections of funds. This position is responsible for grant contract maintenance and distribution, and maintaining log of all grant contracts and billing activity. This position requires applicant to work a set schedule during billing deadlines and during this time, there may be limitations on the use of leave time. Meeting deadlines and productivity goals are mandatory in the performance of all job duties. This position is also responsible for federal reimbursement requests, participation in the grant budget and spend-down process, and is responsible for the safekeeping and the organization of contracts and billing records required for Federal, State, and local audits. Position will also require knowledge of Accounts Payable function in order to review and code expenses accurately as specified by the requirements of State, Federal, Local, and other misc. grants. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Maintain grant contract file. Maintain a complete and organized filing system of all grant contracts. Ensure current executed contracts are on file. Coordinate with supervisor if there are not contracts available. 2. Prepares all grant billings. Prepares timely and accurate billing of all grant contracts. This includes cost-based billings, fee-for-service billings, and all other types of grant and contract billings. Monitor grant deadlines and ensure mailing of prepared invoices. Ensure signatures are obtained within one day of due date and submitted timely. Coordinate with A/R to compare Billing/Contract Log and ensure Center Revenues are in alignment with G/L, budget, and other documentation. Consults supervisor on billing issues that require attention. Maintain an efficient system of filing grant invoices for easy access during audits or for reconciliation. Respond to requests for supporting documents to invoices Distribute copies of invoices or other billing information to Program Leadership. Coordinate with Client Services A/R Billing Supervisor or Team Leader in updating client fund sources pertaining to grants prior to and during month-end closing. Work with team during pre-billing audits of roster logs, system data, and note questions prior to TNWITS billing. 3. Submits required reports to grantors. Assist in the preparation of reports required by grantors such as United Way FS425/428, Title I grants, etc. May be asked to assist with data entry on quarterly state reports, or other reports required for auditors. 4. Review of Center (Accounts Payable) invoices pertaining to specific Federal or State Grants. Assists the Accounts Payable team by reviewing and coding invoices pertaining to specific Grant billings. Ensure expenses are allocated appropriately by reviewing GL detail prior to Grant billings. 5. Provides records for Audit. Compile copies of documents required during audits. Maintain complete and accurate records and documents on file in the grant contracts and billing electronic and paper copy files. 6. Preform other duties. Food Stamps. Receipts. Other duties to be assigned as necessary to achieve the mission and goals of the Grants Billing team. COMPENSATION: Starting salary for this position is approximately $18.97 /hr based on relevant experience and education. Schedule: Monday - Friday 8am - 5pm. QUALIFICATIONS - Grant Reimbursement Specialist Experience: Must have at least (3) years of experience in grant contracts or other contractual billings. Must have experience building and maintaining Excel spreadsheets. Must be able to maintain files in a highly organized manner. Understanding of electronic billing is a plus. Education / Knowledge : High school diploma or equivalent required. High proficiency in Microsoft Excel is required. Associates Degree in Accounting preferred. Physical: Long periods of computer use. Close eye work. Lifting up to 15 lbs. Job duties require frequent sitting, standing, walking, bending, and reaching. Some periods of stress may be experienced for a short duration while meeting deadlines. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PIdcbab0cce5-
09/02/2025
Full time
Grant Reimbursement Specialist Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Grant Reimbursement Specialist today! The Grant Reimbursement Specialist Job Summary This position prepares invoices to be submitted to various funding agencies for collections of funds. This position is responsible for grant contract maintenance and distribution, and maintaining log of all grant contracts and billing activity. This position requires applicant to work a set schedule during billing deadlines and during this time, there may be limitations on the use of leave time. Meeting deadlines and productivity goals are mandatory in the performance of all job duties. This position is also responsible for federal reimbursement requests, participation in the grant budget and spend-down process, and is responsible for the safekeeping and the organization of contracts and billing records required for Federal, State, and local audits. Position will also require knowledge of Accounts Payable function in order to review and code expenses accurately as specified by the requirements of State, Federal, Local, and other misc. grants. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Maintain grant contract file. Maintain a complete and organized filing system of all grant contracts. Ensure current executed contracts are on file. Coordinate with supervisor if there are not contracts available. 2. Prepares all grant billings. Prepares timely and accurate billing of all grant contracts. This includes cost-based billings, fee-for-service billings, and all other types of grant and contract billings. Monitor grant deadlines and ensure mailing of prepared invoices. Ensure signatures are obtained within one day of due date and submitted timely. Coordinate with A/R to compare Billing/Contract Log and ensure Center Revenues are in alignment with G/L, budget, and other documentation. Consults supervisor on billing issues that require attention. Maintain an efficient system of filing grant invoices for easy access during audits or for reconciliation. Respond to requests for supporting documents to invoices Distribute copies of invoices or other billing information to Program Leadership. Coordinate with Client Services A/R Billing Supervisor or Team Leader in updating client fund sources pertaining to grants prior to and during month-end closing. Work with team during pre-billing audits of roster logs, system data, and note questions prior to TNWITS billing. 3. Submits required reports to grantors. Assist in the preparation of reports required by grantors such as United Way FS425/428, Title I grants, etc. May be asked to assist with data entry on quarterly state reports, or other reports required for auditors. 4. Review of Center (Accounts Payable) invoices pertaining to specific Federal or State Grants. Assists the Accounts Payable team by reviewing and coding invoices pertaining to specific Grant billings. Ensure expenses are allocated appropriately by reviewing GL detail prior to Grant billings. 5. Provides records for Audit. Compile copies of documents required during audits. Maintain complete and accurate records and documents on file in the grant contracts and billing electronic and paper copy files. 6. Preform other duties. Food Stamps. Receipts. Other duties to be assigned as necessary to achieve the mission and goals of the Grants Billing team. COMPENSATION: Starting salary for this position is approximately $18.97 /hr based on relevant experience and education. Schedule: Monday - Friday 8am - 5pm. QUALIFICATIONS - Grant Reimbursement Specialist Experience: Must have at least (3) years of experience in grant contracts or other contractual billings. Must have experience building and maintaining Excel spreadsheets. Must be able to maintain files in a highly organized manner. Understanding of electronic billing is a plus. Education / Knowledge : High school diploma or equivalent required. High proficiency in Microsoft Excel is required. Associates Degree in Accounting preferred. Physical: Long periods of computer use. Close eye work. Lifting up to 15 lbs. Job duties require frequent sitting, standing, walking, bending, and reaching. Some periods of stress may be experienced for a short duration while meeting deadlines. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PIdcbab0cce5-
Helen Ross McNabb Center
Reimbursement Specialist
Helen Ross McNabb Center Knoxville, Tennessee
Reimbursement Specialist Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Reimbursement Specialist program today! The Reimbursement Specialist JOB SUMMARY The purpose of the Reimbursement Insurance Verification Specialist is to obtain and verify a client's commercial insurance coverage and to ensure procedures are covered by an individual's insurance. Specialist will be responsible for entering data in an accurate manner and updating client benefit information in the organization's billing system and verifying that existing information is accurate. The Specialist will perform a variety of auditing and resolution-centered activities, answering pertinent questions about coverage to internal and external sources, identifying insurance errors, and recommending solutions. Will be required to work regular office hours at the designated facility. This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. JOB DESCRIPTION Employees in this job complete and oversee a variety of professional assignments to evaluate, review, enter, monitor, and update client insurance and billing information. JOB DUTIES NOTE: The job duties listed are typical duties of the work performed. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty. Analyzes designated eligibility reports on a daily basis. Communicates with and advises Insurance Verification Team Leader of all questions problems related to insurance verification. Adheres to all policies and procedures related to compliance with all federal and state billing regulations. Communicates with billing representatives regarding any insurance issues that may arise. Maintains a positive and professional attitude. Reads all emails and responds accordingly in a timely manner. Listens to all voicemails and respond accordingly in a timely manner. Works with members of various teams and/or departments on identifying process improvements. Possess flexibility to work overtime as dictated by department/organization needs. Assists in determining proper courses of action for resolution to insurance issues. Possesses problem-solving skills to research and resolve discrepancies, denials, appeals, collections. Possesses strong ability to think outside the box. Has the ability to work in a high stress/demanding environment. Performs additional duties as requested by Team Leads or Management Team. JOB QUALIFICATIONS Advance use of computer system, software, Excel, Outlook and Microsoft (word processing and spreadsheet application). Knowledge of Centricity is a strong plus. Knowledge of insurance guidelines including HMO/PPO, Commercial, Medicare, Medicare Advantage, TN Care's, Medicaid and Private Pay. Ability to work well in a team environment and alone. Being able to triage priorities, delegate tasks if needed, handle conflict in a reasonable fashion and analyze and resolve claims issues and related problems. Strong written and verbal communication skills. Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Knowledge of the center's Policies and Procedures. Ability to maintain records and prepare reports and correspondence related to the position. Ability to work directly with upper leadership regarding claims issues and resolutions. Possesses effective communication skills for phone contacts with insurance payers to resolve issues and to communicate effectively with others. JOB EXPECTATION All employees must be clean and well-groomed. Styles dictated by religion and ethnicity aren't restricted. Business casual dress code required. Employees can use their phones during breaks or at lunch hour. Employee must observe and be respectful of co-workers and should never use obscene, discriminatory, offensive, prejudicial or defamatory language in any way. The use of cameras on cell phones during work time is prohibited to protect the privacy of the clients as well as fellow employees, unless permission is granted by fellow employees or managers. Employees are permitted two 15-minute breaks and one hour lunch. Employees must work the agreed upon work schedule. Enter hours worked daily. Request leave in advance to your supervisor for approval. COMPENSATION: Starting salary for this position is approximately $18.98 /hr based on relevant experience and education. Schedule: Monday - Friday 8am - 5pm Travel : N/A Equipment/Technology : Basic computer skills are required for email, timekeeping, scanning, and fax machine. Advance use of computer system, software, Excel, Outlook and Microsoft (word processing and spreadsheet application). QUALIFICATIONS - Reimbursement Specialist Education: High school diploma or equivalent required. Experience / Knowledge : Extensive knowledge of insurance in relation to proper billing, follow-up and verification duties. Location: Knoxville, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PI92f2cdad58f3-9396
09/02/2025
Full time
Reimbursement Specialist Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Reimbursement Specialist program today! The Reimbursement Specialist JOB SUMMARY The purpose of the Reimbursement Insurance Verification Specialist is to obtain and verify a client's commercial insurance coverage and to ensure procedures are covered by an individual's insurance. Specialist will be responsible for entering data in an accurate manner and updating client benefit information in the organization's billing system and verifying that existing information is accurate. The Specialist will perform a variety of auditing and resolution-centered activities, answering pertinent questions about coverage to internal and external sources, identifying insurance errors, and recommending solutions. Will be required to work regular office hours at the designated facility. This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. JOB DESCRIPTION Employees in this job complete and oversee a variety of professional assignments to evaluate, review, enter, monitor, and update client insurance and billing information. JOB DUTIES NOTE: The job duties listed are typical duties of the work performed. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty. Analyzes designated eligibility reports on a daily basis. Communicates with and advises Insurance Verification Team Leader of all questions problems related to insurance verification. Adheres to all policies and procedures related to compliance with all federal and state billing regulations. Communicates with billing representatives regarding any insurance issues that may arise. Maintains a positive and professional attitude. Reads all emails and responds accordingly in a timely manner. Listens to all voicemails and respond accordingly in a timely manner. Works with members of various teams and/or departments on identifying process improvements. Possess flexibility to work overtime as dictated by department/organization needs. Assists in determining proper courses of action for resolution to insurance issues. Possesses problem-solving skills to research and resolve discrepancies, denials, appeals, collections. Possesses strong ability to think outside the box. Has the ability to work in a high stress/demanding environment. Performs additional duties as requested by Team Leads or Management Team. JOB QUALIFICATIONS Advance use of computer system, software, Excel, Outlook and Microsoft (word processing and spreadsheet application). Knowledge of Centricity is a strong plus. Knowledge of insurance guidelines including HMO/PPO, Commercial, Medicare, Medicare Advantage, TN Care's, Medicaid and Private Pay. Ability to work well in a team environment and alone. Being able to triage priorities, delegate tasks if needed, handle conflict in a reasonable fashion and analyze and resolve claims issues and related problems. Strong written and verbal communication skills. Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Knowledge of the center's Policies and Procedures. Ability to maintain records and prepare reports and correspondence related to the position. Ability to work directly with upper leadership regarding claims issues and resolutions. Possesses effective communication skills for phone contacts with insurance payers to resolve issues and to communicate effectively with others. JOB EXPECTATION All employees must be clean and well-groomed. Styles dictated by religion and ethnicity aren't restricted. Business casual dress code required. Employees can use their phones during breaks or at lunch hour. Employee must observe and be respectful of co-workers and should never use obscene, discriminatory, offensive, prejudicial or defamatory language in any way. The use of cameras on cell phones during work time is prohibited to protect the privacy of the clients as well as fellow employees, unless permission is granted by fellow employees or managers. Employees are permitted two 15-minute breaks and one hour lunch. Employees must work the agreed upon work schedule. Enter hours worked daily. Request leave in advance to your supervisor for approval. COMPENSATION: Starting salary for this position is approximately $18.98 /hr based on relevant experience and education. Schedule: Monday - Friday 8am - 5pm Travel : N/A Equipment/Technology : Basic computer skills are required for email, timekeeping, scanning, and fax machine. Advance use of computer system, software, Excel, Outlook and Microsoft (word processing and spreadsheet application). QUALIFICATIONS - Reimbursement Specialist Education: High school diploma or equivalent required. Experience / Knowledge : Extensive knowledge of insurance in relation to proper billing, follow-up and verification duties. Location: Knoxville, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PI92f2cdad58f3-9396
Lead Collections Specialist
Discover Phoenix, Arizona
Discover. A brighter future. We offer 100% remote, combo, or on site - it's your choice! And After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a $60 monthly payment to offset remote work expenses. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: We know you're going to love it here! Discover has an outstanding culture, and the employee experience is fantastic! Our next classes start in October of 2025. We are currently hiring for the following schedule: 2:30 PM - 10:00 PM EST (Ohio) 12:30 PM - 8:00 PM MST (Utah & Arizona) Note: Shifts are Monday - Friday with weekends as assigned, working a flex schedule between 30-39 hours per week. What You'll Do Under general direction, responsible for servicing delinquent credit card accounts through varying contact channels (outbound, inbound, and digital messaging). Minimizes losses to the company by assessing each customer situation to provide relevant payment options while strengthening the relationship with our customers. Utilizes professional and influential communications to keep the goodwill of customers while securing payments. Uses multi-tasking skills to handle back-to-back calls in a fast-paced call center environment. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. If working from home, you will need a quiet workspace so you can focus on our customers. You'll also need a minimum of 100 MBPS download/10 MBPS uploads from your internet provider. A wired connection is required. We'll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and amazing new hire training experience. You'll also have the best coaches to help you deliver the best service! How You'll Do It Reviews past due accounts and calls customer to arrange an acceptable payment program for accounts from which sufficient funds cannot be collected. Builds rapport with the cardmembers and works with customers to secure repayment on delinquent accounts. Ensures compliance with company policies and procedures. Handles difficult collection calls as determined by center management. Qualifications You'll Need Minimum Requirements H.S. Diploma or GED 2+ years Collections 2+ years Advanced-level experience in customer service, detail orientation, professionalism, verbal communication, collections, negotiation, compliance, and system/computer fluency 1+ years Working-level experience in listening skills Preferred Requirements 3+ years Collections 2+ years Advanced-level experience in problem solving and influencing 1+ years Working-level experience in decision making Physical and Cognitive Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: Primarily remain in a stationary position. No required movement about the work environment to complete the major responsibilities of the job. Primarily performed indoors in an office setting. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator. Ability to communicate verbally. Ability to communicate in written form. This position also requires completion of a series of activities designed to evaluate specific skills, knowledge, and qualifications related to this position. Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis. A credit screening may be required for some roles within Discover Home Lending. Application Deadline: The application window for this position is anticipated to close on Sep-01-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $23.25 to $30.50. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover , a division of Capital One, N.A., is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation. At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance ( LA County Fair Chance ). Positions marked as remote eligible are limited to remote locations within the country in which the position is based. Applicants must be 18 or older at the time of hire.
09/01/2025
Full time
Discover. A brighter future. We offer 100% remote, combo, or on site - it's your choice! And After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a $60 monthly payment to offset remote work expenses. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: We know you're going to love it here! Discover has an outstanding culture, and the employee experience is fantastic! Our next classes start in October of 2025. We are currently hiring for the following schedule: 2:30 PM - 10:00 PM EST (Ohio) 12:30 PM - 8:00 PM MST (Utah & Arizona) Note: Shifts are Monday - Friday with weekends as assigned, working a flex schedule between 30-39 hours per week. What You'll Do Under general direction, responsible for servicing delinquent credit card accounts through varying contact channels (outbound, inbound, and digital messaging). Minimizes losses to the company by assessing each customer situation to provide relevant payment options while strengthening the relationship with our customers. Utilizes professional and influential communications to keep the goodwill of customers while securing payments. Uses multi-tasking skills to handle back-to-back calls in a fast-paced call center environment. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. If working from home, you will need a quiet workspace so you can focus on our customers. You'll also need a minimum of 100 MBPS download/10 MBPS uploads from your internet provider. A wired connection is required. We'll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and amazing new hire training experience. You'll also have the best coaches to help you deliver the best service! How You'll Do It Reviews past due accounts and calls customer to arrange an acceptable payment program for accounts from which sufficient funds cannot be collected. Builds rapport with the cardmembers and works with customers to secure repayment on delinquent accounts. Ensures compliance with company policies and procedures. Handles difficult collection calls as determined by center management. Qualifications You'll Need Minimum Requirements H.S. Diploma or GED 2+ years Collections 2+ years Advanced-level experience in customer service, detail orientation, professionalism, verbal communication, collections, negotiation, compliance, and system/computer fluency 1+ years Working-level experience in listening skills Preferred Requirements 3+ years Collections 2+ years Advanced-level experience in problem solving and influencing 1+ years Working-level experience in decision making Physical and Cognitive Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: Primarily remain in a stationary position. No required movement about the work environment to complete the major responsibilities of the job. Primarily performed indoors in an office setting. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator. Ability to communicate verbally. Ability to communicate in written form. This position also requires completion of a series of activities designed to evaluate specific skills, knowledge, and qualifications related to this position. Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis. A credit screening may be required for some roles within Discover Home Lending. Application Deadline: The application window for this position is anticipated to close on Sep-01-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $23.25 to $30.50. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover , a division of Capital One, N.A., is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation. At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance ( LA County Fair Chance ). Positions marked as remote eligible are limited to remote locations within the country in which the position is based. Applicants must be 18 or older at the time of hire.
Resident Accounts Specialist A/R - Property Management
Second Avenue Realty Tampa, Florida
Second Avenue is recruiting a Resident Accounts Specialist - Accounts Receivable for its Single-Family Property Management division in Tampa, FL. Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-deeded residential assets (SFR) while retaining control and valuable lines of sight into their investments over time. Second Avenue's proprietary technology and exclusive relationships have allowed it to bring scale to scattered single-family investment homes, a strategy that was previously untenable as an institutional asset class. The Company provides all aspects of sourcing, acquisition, and property management services for its clients. We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform - We are looking for an experienced property management professional, with single family rental customer service and administrative experience being highly desired. Candidate should possess a proven track record that demonstrates a high degree of motivation, self-management and the ability and willingness to learn new skills and processes. Flexibility and ability to work well within a team on a variety of initiatives are critical attributes for this candidate. Job Summary The Resident Accounts Specialist- Accounts Receivable is responsible for Everyday operations and financial functions. Collect and keep track of rent, deposits, late fees, and conduct move-out reconciliations. As the Resident Accounts Specialist, you will play a vital role in the delinquency and collection of rent to optimize the company's cash flow and financial position. In compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns. Duties and Responsibilities: • Review AR/Delinquency reports daily • Prepare Resident legal notices (3-day notices, 7-day notice to cure, etc.) • Verify that information on move-in and renewal leases agrees with information on the ledger. • Resolve resident inquiries in a prompt, courteous and efficient manner. • Record notices to vacate; Moveout Processing Smartsheet. • Perform all functions relating to collections, Non-Sufficient Funds (NSF's), warrant process and evictions. • Update and maintain Concession log. • Process Moveout Statements with resident Charges & deposit refunds • Follow owner and management procedures as directed. • Other duties may be periodically assigned by the Manager. Responsibilities relating to rent collection include: • Accept rent and follow-up on delinquencies. • Post rent charges and miscellaneous income receipts. • Post and follow-up on NSF checks. • Process evictions and NSF warrants. • Turn over bad debts for collection. • Report income collection to Property Accounting. • Resolve accounting discrepancies with urgency. • Contact delinquent residents via call, text, and email daily. Qualifications and Experience: • High School diploma or equivalent. • Two years' experience in apartment industry in an Assistant or Leasing position • Excellent verbal and written communication skills. • Ability to post and read computerized rent roll and collection reports. • Experience and proficiency in using a variety of software programs. • Ability to use a computer proficiently, including Microsoft Outlook, Word, and Excel. • Ability to prioritize and multi-task in a fast- paced environment. • Work well with others with a positive friendly attitude. Job Competencies: • Reliably accessible via phone and/or email, except during approved time off. • Answer telephone while maintaining courteous and helpful attitude to residents and prospects. • Possess strong leadership qualities, excellent customer service skills and excellent written and verbal communication abilities. • Possess a working knowledge of Fair Housing laws, rules and regulations concerning apartment leasing and management. • Extreme attention to detail and ability to communicate complex findings in a clear and concise manner. • Ability to determine trends and communicate same to senior management. • Ability to compare, copy, compute, compile, analyze, coordinate, negotiate, communicate, and instruct. • Ability to tolerate stressful situations and manage same effectively to resolution. • Ability to work under minimal supervision. • Ability to work evenings, weekends and holidays as needed. Job Type and Benefits: • Hybrid. Full-time, Hourly - Non-Exempt • Medical, Vision and Dental Insurance • Employer Paid Short and Long - Term Disability Insurance • 401k • Paid Holidays and Vacation NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned. Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PIed52-0797
09/01/2025
Full time
Second Avenue is recruiting a Resident Accounts Specialist - Accounts Receivable for its Single-Family Property Management division in Tampa, FL. Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-deeded residential assets (SFR) while retaining control and valuable lines of sight into their investments over time. Second Avenue's proprietary technology and exclusive relationships have allowed it to bring scale to scattered single-family investment homes, a strategy that was previously untenable as an institutional asset class. The Company provides all aspects of sourcing, acquisition, and property management services for its clients. We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform - We are looking for an experienced property management professional, with single family rental customer service and administrative experience being highly desired. Candidate should possess a proven track record that demonstrates a high degree of motivation, self-management and the ability and willingness to learn new skills and processes. Flexibility and ability to work well within a team on a variety of initiatives are critical attributes for this candidate. Job Summary The Resident Accounts Specialist- Accounts Receivable is responsible for Everyday operations and financial functions. Collect and keep track of rent, deposits, late fees, and conduct move-out reconciliations. As the Resident Accounts Specialist, you will play a vital role in the delinquency and collection of rent to optimize the company's cash flow and financial position. In compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns. Duties and Responsibilities: • Review AR/Delinquency reports daily • Prepare Resident legal notices (3-day notices, 7-day notice to cure, etc.) • Verify that information on move-in and renewal leases agrees with information on the ledger. • Resolve resident inquiries in a prompt, courteous and efficient manner. • Record notices to vacate; Moveout Processing Smartsheet. • Perform all functions relating to collections, Non-Sufficient Funds (NSF's), warrant process and evictions. • Update and maintain Concession log. • Process Moveout Statements with resident Charges & deposit refunds • Follow owner and management procedures as directed. • Other duties may be periodically assigned by the Manager. Responsibilities relating to rent collection include: • Accept rent and follow-up on delinquencies. • Post rent charges and miscellaneous income receipts. • Post and follow-up on NSF checks. • Process evictions and NSF warrants. • Turn over bad debts for collection. • Report income collection to Property Accounting. • Resolve accounting discrepancies with urgency. • Contact delinquent residents via call, text, and email daily. Qualifications and Experience: • High School diploma or equivalent. • Two years' experience in apartment industry in an Assistant or Leasing position • Excellent verbal and written communication skills. • Ability to post and read computerized rent roll and collection reports. • Experience and proficiency in using a variety of software programs. • Ability to use a computer proficiently, including Microsoft Outlook, Word, and Excel. • Ability to prioritize and multi-task in a fast- paced environment. • Work well with others with a positive friendly attitude. Job Competencies: • Reliably accessible via phone and/or email, except during approved time off. • Answer telephone while maintaining courteous and helpful attitude to residents and prospects. • Possess strong leadership qualities, excellent customer service skills and excellent written and verbal communication abilities. • Possess a working knowledge of Fair Housing laws, rules and regulations concerning apartment leasing and management. • Extreme attention to detail and ability to communicate complex findings in a clear and concise manner. • Ability to determine trends and communicate same to senior management. • Ability to compare, copy, compute, compile, analyze, coordinate, negotiate, communicate, and instruct. • Ability to tolerate stressful situations and manage same effectively to resolution. • Ability to work under minimal supervision. • Ability to work evenings, weekends and holidays as needed. Job Type and Benefits: • Hybrid. Full-time, Hourly - Non-Exempt • Medical, Vision and Dental Insurance • Employer Paid Short and Long - Term Disability Insurance • 401k • Paid Holidays and Vacation NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned. Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PIed52-0797
General Dermatologist - Private practice in beautiful Colorado
Vanguard Skin Specialists Colorado Springs, Colorado
Vanguard Skin Specialists mission is to make a positive impact on our patients, our community, and our world. This transformative idea drives everything we do. Whether it is opening offices in underserved areas, serving humanitarian missions around the world, donating 100% of our aesthetic retail profits to charity, or simply giving patients our cell phone numbers, we genuinely care about the impact we make. This philosophy attracts a different breed of physicians to our practice. It s not just a job to our doctors it s a calling and when you pursue a mission greater than yourself, your patients notice. If you are a board-certified or board-eligible dermatologist who shares our mission, then we d like to speak with you. We believe doctors should be the "captain of your own ship." We are proudly physician owned and operated. We provide physician autonomy and a dedicated team. We believe excellent patient care starts with taking care of our team members. We have been rated as one of the top 3 best places to work in Colorado Springs for 6 consecutive years. We seek doctors who will care for, lead, and inspire their teams. We are a growing multi-specialty practice that includes dermatology, dermatopathology, Mohs surgery, plastic surgery and aesthetics. We work collaboratively across our group. We take care of underserved patients, volunteer in the community, and give generously to charities. We have offices in beautiful southern Colorado along the front range. It s an incredible place to live and practice medicine. Learn more about who we are at . Requirements: Valid CO medical license Completion of ACGME certified residency Board certification or eligibility in dermatology The compensation range is $380,000 to $700,000+. Compensation range is a combination of base salary and bonus for a full-time physician. Most physicians attain productivity bonus after the first full bonus year. The actual compensation will be based on the following factors: net collections, expense ratio, work experience, certifications, tenure, geography, and practice contribution. Additional benefits include medical benefits, 401K, and paid time off. Partnership opportunity in a physician owned practice, including real estate ownership. Compensation Information: $380000.00 / Annually - $700000.00 / AnnuallyDetails: Base with bonus. Bonus is uncapped.
08/31/2025
Full time
Vanguard Skin Specialists mission is to make a positive impact on our patients, our community, and our world. This transformative idea drives everything we do. Whether it is opening offices in underserved areas, serving humanitarian missions around the world, donating 100% of our aesthetic retail profits to charity, or simply giving patients our cell phone numbers, we genuinely care about the impact we make. This philosophy attracts a different breed of physicians to our practice. It s not just a job to our doctors it s a calling and when you pursue a mission greater than yourself, your patients notice. If you are a board-certified or board-eligible dermatologist who shares our mission, then we d like to speak with you. We believe doctors should be the "captain of your own ship." We are proudly physician owned and operated. We provide physician autonomy and a dedicated team. We believe excellent patient care starts with taking care of our team members. We have been rated as one of the top 3 best places to work in Colorado Springs for 6 consecutive years. We seek doctors who will care for, lead, and inspire their teams. We are a growing multi-specialty practice that includes dermatology, dermatopathology, Mohs surgery, plastic surgery and aesthetics. We work collaboratively across our group. We take care of underserved patients, volunteer in the community, and give generously to charities. We have offices in beautiful southern Colorado along the front range. It s an incredible place to live and practice medicine. Learn more about who we are at . Requirements: Valid CO medical license Completion of ACGME certified residency Board certification or eligibility in dermatology The compensation range is $380,000 to $700,000+. Compensation range is a combination of base salary and bonus for a full-time physician. Most physicians attain productivity bonus after the first full bonus year. The actual compensation will be based on the following factors: net collections, expense ratio, work experience, certifications, tenure, geography, and practice contribution. Additional benefits include medical benefits, 401K, and paid time off. Partnership opportunity in a physician owned practice, including real estate ownership. Compensation Information: $380000.00 / Annually - $700000.00 / AnnuallyDetails: Base with bonus. Bonus is uncapped.
OneMain Financial
Skip Specialist
OneMain Financial Salt Lake City, Utah
As aSkip Trace Specialist,you will locate customers and collateral using various investigative (skip tracing) techniques. All dutiesand tasks must be completed by adhering to FDCPA and CFPB regulations. Manages a repossession queue of approximately 70-100 accounts maintaining charge offs at an acceptable rate as determined by management. Location:Onsite in West Valley City, UT Pay:Hourly + bonus potential Schedule:Monday through Friday from 9:00am-6:00pm with a rotating Saturday shift every 6 weeks. Key Responsibilities: Perform and complete skip tracing activities on all assigned accounts to prevent the charge off and company loan loss. This includes inbound/outbound calls to discuss delinquency resolution. Maintain and establish new repossession and transport vendor relationships. Manage all accounts that have been assigned to them from the repossession assignment to the transportation of the vehicle to the auction. Completes required applicable paperwork including sending all required Federal and State regulation letters. Required experience/education: High School diploma or GED required At least 1 year of skip tracing experience Previous collections or call center experience Strong understanding of skip tracing and systems Working knowledge of Microsoft Office Suite, including Excel and Word. Excellent customer service skills. Excellent phone and negotiation skills. Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, weve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, were committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. Theres never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. Thats why weve packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Required Preferred Job Industries Other
08/31/2025
Full time
As aSkip Trace Specialist,you will locate customers and collateral using various investigative (skip tracing) techniques. All dutiesand tasks must be completed by adhering to FDCPA and CFPB regulations. Manages a repossession queue of approximately 70-100 accounts maintaining charge offs at an acceptable rate as determined by management. Location:Onsite in West Valley City, UT Pay:Hourly + bonus potential Schedule:Monday through Friday from 9:00am-6:00pm with a rotating Saturday shift every 6 weeks. Key Responsibilities: Perform and complete skip tracing activities on all assigned accounts to prevent the charge off and company loan loss. This includes inbound/outbound calls to discuss delinquency resolution. Maintain and establish new repossession and transport vendor relationships. Manage all accounts that have been assigned to them from the repossession assignment to the transportation of the vehicle to the auction. Completes required applicable paperwork including sending all required Federal and State regulation letters. Required experience/education: High School diploma or GED required At least 1 year of skip tracing experience Previous collections or call center experience Strong understanding of skip tracing and systems Working knowledge of Microsoft Office Suite, including Excel and Word. Excellent customer service skills. Excellent phone and negotiation skills. Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, weve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, were committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. Theres never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. Thats why weve packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Required Preferred Job Industries Other
OneMain Financial
Skip Specialist
OneMain Financial West Jordan, Utah
As aSkip Trace Specialist,you will locate customers and collateral using various investigative (skip tracing) techniques. All dutiesand tasks must be completed by adhering to FDCPA and CFPB regulations. Manages a repossession queue of approximately 70-100 accounts maintaining charge offs at an acceptable rate as determined by management. Location:Onsite in West Valley City, UT Pay:Hourly + bonus potential Schedule:Monday through Friday from 9:00am-6:00pm with a rotating Saturday shift every 6 weeks. Key Responsibilities: Perform and complete skip tracing activities on all assigned accounts to prevent the charge off and company loan loss. This includes inbound/outbound calls to discuss delinquency resolution. Maintain and establish new repossession and transport vendor relationships. Manage all accounts that have been assigned to them from the repossession assignment to the transportation of the vehicle to the auction. Completes required applicable paperwork including sending all required Federal and State regulation letters. Required experience/education: High School diploma or GED required At least 1 year of skip tracing experience Previous collections or call center experience Strong understanding of skip tracing and systems Working knowledge of Microsoft Office Suite, including Excel and Word. Excellent customer service skills. Excellent phone and negotiation skills. Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, weve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, were committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. Theres never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. Thats why weve packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Required Preferred Job Industries Other
08/31/2025
Full time
As aSkip Trace Specialist,you will locate customers and collateral using various investigative (skip tracing) techniques. All dutiesand tasks must be completed by adhering to FDCPA and CFPB regulations. Manages a repossession queue of approximately 70-100 accounts maintaining charge offs at an acceptable rate as determined by management. Location:Onsite in West Valley City, UT Pay:Hourly + bonus potential Schedule:Monday through Friday from 9:00am-6:00pm with a rotating Saturday shift every 6 weeks. Key Responsibilities: Perform and complete skip tracing activities on all assigned accounts to prevent the charge off and company loan loss. This includes inbound/outbound calls to discuss delinquency resolution. Maintain and establish new repossession and transport vendor relationships. Manage all accounts that have been assigned to them from the repossession assignment to the transportation of the vehicle to the auction. Completes required applicable paperwork including sending all required Federal and State regulation letters. Required experience/education: High School diploma or GED required At least 1 year of skip tracing experience Previous collections or call center experience Strong understanding of skip tracing and systems Working knowledge of Microsoft Office Suite, including Excel and Word. Excellent customer service skills. Excellent phone and negotiation skills. Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, weve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, were committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. Theres never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. Thats why weve packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Required Preferred Job Industries Other
OneMain Financial
Skip Specialist
OneMain Financial North Salt Lake, Utah
As aSkip Trace Specialist,you will locate customers and collateral using various investigative (skip tracing) techniques. All dutiesand tasks must be completed by adhering to FDCPA and CFPB regulations. Manages a repossession queue of approximately 70-100 accounts maintaining charge offs at an acceptable rate as determined by management. Location:Onsite in West Valley City, UT Pay:Hourly + bonus potential Schedule:Monday through Friday from 9:00am-6:00pm with a rotating Saturday shift every 6 weeks. Key Responsibilities: Perform and complete skip tracing activities on all assigned accounts to prevent the charge off and company loan loss. This includes inbound/outbound calls to discuss delinquency resolution. Maintain and establish new repossession and transport vendor relationships. Manage all accounts that have been assigned to them from the repossession assignment to the transportation of the vehicle to the auction. Completes required applicable paperwork including sending all required Federal and State regulation letters. Required experience/education: High School diploma or GED required At least 1 year of skip tracing experience Previous collections or call center experience Strong understanding of skip tracing and systems Working knowledge of Microsoft Office Suite, including Excel and Word. Excellent customer service skills. Excellent phone and negotiation skills. Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, weve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, were committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. Theres never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. Thats why weve packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Required Preferred Job Industries Other
08/31/2025
Full time
As aSkip Trace Specialist,you will locate customers and collateral using various investigative (skip tracing) techniques. All dutiesand tasks must be completed by adhering to FDCPA and CFPB regulations. Manages a repossession queue of approximately 70-100 accounts maintaining charge offs at an acceptable rate as determined by management. Location:Onsite in West Valley City, UT Pay:Hourly + bonus potential Schedule:Monday through Friday from 9:00am-6:00pm with a rotating Saturday shift every 6 weeks. Key Responsibilities: Perform and complete skip tracing activities on all assigned accounts to prevent the charge off and company loan loss. This includes inbound/outbound calls to discuss delinquency resolution. Maintain and establish new repossession and transport vendor relationships. Manage all accounts that have been assigned to them from the repossession assignment to the transportation of the vehicle to the auction. Completes required applicable paperwork including sending all required Federal and State regulation letters. Required experience/education: High School diploma or GED required At least 1 year of skip tracing experience Previous collections or call center experience Strong understanding of skip tracing and systems Working knowledge of Microsoft Office Suite, including Excel and Word. Excellent customer service skills. Excellent phone and negotiation skills. Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, weve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, were committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. Theres never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. Thats why weve packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Required Preferred Job Industries Other
OneMain Financial
Skip Specialist
OneMain Financial West Valley City, Utah
As aSkip Trace Specialist,you will locate customers and collateral using various investigative (skip tracing) techniques. All dutiesand tasks must be completed by adhering to FDCPA and CFPB regulations. Manages a repossession queue of approximately 70-100 accounts maintaining charge offs at an acceptable rate as determined by management. Location:Onsite in West Valley City, UT Pay:Hourly + bonus potential Schedule:Monday through Friday from 9:00am-6:00pm with a rotating Saturday shift every 6 weeks. Key Responsibilities: Perform and complete skip tracing activities on all assigned accounts to prevent the charge off and company loan loss. This includes inbound/outbound calls to discuss delinquency resolution. Maintain and establish new repossession and transport vendor relationships. Manage all accounts that have been assigned to them from the repossession assignment to the transportation of the vehicle to the auction. Completes required applicable paperwork including sending all required Federal and State regulation letters. Required experience/education: High School diploma or GED required At least 1 year of skip tracing experience Previous collections or call center experience Strong understanding of skip tracing and systems Working knowledge of Microsoft Office Suite, including Excel and Word. Excellent customer service skills. Excellent phone and negotiation skills. Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, weve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, were committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. Theres never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. Thats why weve packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Required Preferred Job Industries Other
08/31/2025
Full time
As aSkip Trace Specialist,you will locate customers and collateral using various investigative (skip tracing) techniques. All dutiesand tasks must be completed by adhering to FDCPA and CFPB regulations. Manages a repossession queue of approximately 70-100 accounts maintaining charge offs at an acceptable rate as determined by management. Location:Onsite in West Valley City, UT Pay:Hourly + bonus potential Schedule:Monday through Friday from 9:00am-6:00pm with a rotating Saturday shift every 6 weeks. Key Responsibilities: Perform and complete skip tracing activities on all assigned accounts to prevent the charge off and company loan loss. This includes inbound/outbound calls to discuss delinquency resolution. Maintain and establish new repossession and transport vendor relationships. Manage all accounts that have been assigned to them from the repossession assignment to the transportation of the vehicle to the auction. Completes required applicable paperwork including sending all required Federal and State regulation letters. Required experience/education: High School diploma or GED required At least 1 year of skip tracing experience Previous collections or call center experience Strong understanding of skip tracing and systems Working knowledge of Microsoft Office Suite, including Excel and Word. Excellent customer service skills. Excellent phone and negotiation skills. Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, weve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, were committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. Theres never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. Thats why weve packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Required Preferred Job Industries Other
OneMain Financial
Loan Sales Specialist
OneMain Financial Saint Joseph, Missouri
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for lifes expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements: High School Diploma or GED Preferred: Sales, Collections or Customer Service experience Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Who we Are A career withOneMainoffers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15daysvacationper year, plus 2 personal days, prorated based on start date) Paid sick leave asdeterminedby state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMainFinancial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,wevelooked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In ourmore than1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be in person, by phone and online. At every level,werecommitted to an inclusive culture, career development andimpactingthe communities where we live and work. Getting people to a better place has made us a better company for over a century.Theresnever been a better time to shine withOneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee Required Preferred Job Industries Sales & Marketing
08/31/2025
Full time
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for lifes expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements: High School Diploma or GED Preferred: Sales, Collections or Customer Service experience Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Who we Are A career withOneMainoffers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15daysvacationper year, plus 2 personal days, prorated based on start date) Paid sick leave asdeterminedby state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMainFinancial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,wevelooked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In ourmore than1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be in person, by phone and online. At every level,werecommitted to an inclusive culture, career development andimpactingthe communities where we live and work. Getting people to a better place has made us a better company for over a century.Theresnever been a better time to shine withOneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee Required Preferred Job Industries Sales & Marketing
OneMain Financial
Loan Sales Specialist
OneMain Financial Griffin, Georgia
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for lifes expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements: High School Diploma or GED Preferred: Sales, Collections or Customer Service experience Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Who we Are A career withOneMainoffers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15daysvacationper year, plus 2 personal days, prorated based on start date) Paid sick leave asdeterminedby state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMainFinancial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,wevelooked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In ourmore than1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be in person, by phone and online. At every level,werecommitted to an inclusive culture, career development andimpactingthe communities where we live and work. Getting people to a better place has made us a better company for over a century.Theresnever been a better time to shine withOneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee Required Preferred Job Industries Sales & Marketing
08/31/2025
Full time
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for lifes expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements: High School Diploma or GED Preferred: Sales, Collections or Customer Service experience Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Who we Are A career withOneMainoffers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15daysvacationper year, plus 2 personal days, prorated based on start date) Paid sick leave asdeterminedby state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMainFinancial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,wevelooked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In ourmore than1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be in person, by phone and online. At every level,werecommitted to an inclusive culture, career development andimpactingthe communities where we live and work. Getting people to a better place has made us a better company for over a century.Theresnever been a better time to shine withOneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee Required Preferred Job Industries Sales & Marketing
OneMain Financial
Loan Sales Specialist
OneMain Financial Westminster, California
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for lifes expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements: High School Diploma or GED Preferred: Sales, Collections or Customer Service experience Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Target base salary range is $19-$22.50, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance. Who we Are A career withOneMainoffers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15daysvacationper year, plus 2 personal days, prorated based on start date) Paid sick leave asdeterminedby state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMainFinancial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,wevelooked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In ourmore than1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be in person, by phone and online. At every level,werecommitted to an inclusive culture, career development andimpactingthe communities where we live and work. Getting people to a better place has made us a better company for over a century.Theresnever been a better time to shine withOneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee Required Preferred Job Industries Sales & Marketing
08/30/2025
Full time
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for lifes expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements: High School Diploma or GED Preferred: Sales, Collections or Customer Service experience Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Target base salary range is $19-$22.50, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance. Who we Are A career withOneMainoffers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15daysvacationper year, plus 2 personal days, prorated based on start date) Paid sick leave asdeterminedby state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMainFinancial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,wevelooked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In ourmore than1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be in person, by phone and online. At every level,werecommitted to an inclusive culture, career development andimpactingthe communities where we live and work. Getting people to a better place has made us a better company for over a century.Theresnever been a better time to shine withOneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee Required Preferred Job Industries Sales & Marketing

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