Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: $21.50/hr 100% remote work with equipment provided (requirements below) Inclusive, diverse culture that values your voice and contribution Join a globally recognized company with advancement potential TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! Your Responsibilities As a Healthcare Licensed Insurance Representative, you will support individuals enrolling in Medicare and ACA-compliant health plans during the Annual Enrollment Period (AEP). Your role is to guide, advise, and enroll customers with care and compliance. You will: Handle inbound calls from customers seeking help with Medicare or ACA health plan options Provide guidance, identify coverage needs, and recommend appropriate plans Enroll customers into suitable health insurance plans using company tools and scripts Process requests, verify information, and document all interactions Ensure compliance with CMS, HIPAA, and internal policies We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: Active Resident Life & Health Insurance License Must reside in the U.S. High School Diploma or GED required Previous experience in health insurance sales, customer service, or call center preferred Strong verbal and written communication skills Ability to type 25+ WPM and navigate Windows OS Organized with strong problem-solving and multitasking abilities Comfortable working independently in a remote, virtual team Work from Home Requirements: Internet Requirements: Minimum subscribed download rate equal or exceeds 15.0 Mbps Minimum subscribed upload rate equal or exceeds 5.0 Mbps ISP must have no packet loss and ping under 50ms Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN Proof of internet speed required Clean and Quiet Workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets
09/06/2025
Full time
Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: $21.50/hr 100% remote work with equipment provided (requirements below) Inclusive, diverse culture that values your voice and contribution Join a globally recognized company with advancement potential TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! Your Responsibilities As a Healthcare Licensed Insurance Representative, you will support individuals enrolling in Medicare and ACA-compliant health plans during the Annual Enrollment Period (AEP). Your role is to guide, advise, and enroll customers with care and compliance. You will: Handle inbound calls from customers seeking help with Medicare or ACA health plan options Provide guidance, identify coverage needs, and recommend appropriate plans Enroll customers into suitable health insurance plans using company tools and scripts Process requests, verify information, and document all interactions Ensure compliance with CMS, HIPAA, and internal policies We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: Active Resident Life & Health Insurance License Must reside in the U.S. High School Diploma or GED required Previous experience in health insurance sales, customer service, or call center preferred Strong verbal and written communication skills Ability to type 25+ WPM and navigate Windows OS Organized with strong problem-solving and multitasking abilities Comfortable working independently in a remote, virtual team Work from Home Requirements: Internet Requirements: Minimum subscribed download rate equal or exceeds 15.0 Mbps Minimum subscribed upload rate equal or exceeds 5.0 Mbps ISP must have no packet loss and ping under 50ms Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN Proof of internet speed required Clean and Quiet Workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets
Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: $21.50/hr 100% remote work with equipment provided (requirements below) Inclusive, diverse culture that values your voice and contribution Join a globally recognized company with advancement potential TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! Your Responsibilities As a Healthcare Licensed Insurance Representative, you will support individuals enrolling in Medicare and ACA-compliant health plans during the Annual Enrollment Period (AEP). Your role is to guide, advise, and enroll customers with care and compliance. You will: Handle inbound calls from customers seeking help with Medicare or ACA health plan options Provide guidance, identify coverage needs, and recommend appropriate plans Enroll customers into suitable health insurance plans using company tools and scripts Process requests, verify information, and document all interactions Ensure compliance with CMS, HIPAA, and internal policies We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: Active Resident Life & Health Insurance License Must reside in the U.S. High School Diploma or GED required Previous experience in health insurance sales, customer service, or call center preferred Strong verbal and written communication skills Ability to type 25+ WPM and navigate Windows OS Organized with strong problem-solving and multitasking abilities Comfortable working independently in a remote, virtual team Work from Home Requirements: Internet Requirements: Minimum subscribed download rate equal or exceeds 15.0 Mbps Minimum subscribed upload rate equal or exceeds 5.0 Mbps ISP must have no packet loss and ping under 50ms Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN Proof of internet speed required Clean and Quiet Workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets
09/05/2025
Full time
Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: $21.50/hr 100% remote work with equipment provided (requirements below) Inclusive, diverse culture that values your voice and contribution Join a globally recognized company with advancement potential TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! Your Responsibilities As a Healthcare Licensed Insurance Representative, you will support individuals enrolling in Medicare and ACA-compliant health plans during the Annual Enrollment Period (AEP). Your role is to guide, advise, and enroll customers with care and compliance. You will: Handle inbound calls from customers seeking help with Medicare or ACA health plan options Provide guidance, identify coverage needs, and recommend appropriate plans Enroll customers into suitable health insurance plans using company tools and scripts Process requests, verify information, and document all interactions Ensure compliance with CMS, HIPAA, and internal policies We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: Active Resident Life & Health Insurance License Must reside in the U.S. High School Diploma or GED required Previous experience in health insurance sales, customer service, or call center preferred Strong verbal and written communication skills Ability to type 25+ WPM and navigate Windows OS Organized with strong problem-solving and multitasking abilities Comfortable working independently in a remote, virtual team Work from Home Requirements: Internet Requirements: Minimum subscribed download rate equal or exceeds 15.0 Mbps Minimum subscribed upload rate equal or exceeds 5.0 Mbps ISP must have no packet loss and ping under 50ms Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN Proof of internet speed required Clean and Quiet Workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets
Duration: 3+ Months (Possible temp to hire) Job Description: Hours/Schedule: Candidate primary working hours will be Monday - Friday, 8am-5pm. During open enrollment call center hours will be extended from 8am-8pm (7 days per week). A typical day would like in this role: This role will involve: Inbound/outbound (required number of calls) to leads to sell Medicare insurance policies. Other more "customer service" outreach to new and existing members as part of retention efforts. Handling compliance related calls/test calls from CMS. Responsibilities: Sells insurance products through telemarketing. Places and answers (inbound and outbound) telephone calls from/to potential customers. Assists with decisions regarding plans and products. Follows up/through on leads provided. Generates letters to prospective customers. Processes applications and prepares marketing/information packets. Experience: Active Life, Accident & Health Insurance License and 6-months sales experience. Skills: Working knowledge of word processing software. Good judgment skills. Effective presentation skills. Demonstrated verbal and written communication skills. Effective organizational skills. Education: High School Diploma or Equivalent About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/05/2025
Full time
Duration: 3+ Months (Possible temp to hire) Job Description: Hours/Schedule: Candidate primary working hours will be Monday - Friday, 8am-5pm. During open enrollment call center hours will be extended from 8am-8pm (7 days per week). A typical day would like in this role: This role will involve: Inbound/outbound (required number of calls) to leads to sell Medicare insurance policies. Other more "customer service" outreach to new and existing members as part of retention efforts. Handling compliance related calls/test calls from CMS. Responsibilities: Sells insurance products through telemarketing. Places and answers (inbound and outbound) telephone calls from/to potential customers. Assists with decisions regarding plans and products. Follows up/through on leads provided. Generates letters to prospective customers. Processes applications and prepares marketing/information packets. Experience: Active Life, Accident & Health Insurance License and 6-months sales experience. Skills: Working knowledge of word processing software. Good judgment skills. Effective presentation skills. Demonstrated verbal and written communication skills. Effective organizational skills. Education: High School Diploma or Equivalent About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/01/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/01/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/01/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/01/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/01/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Weichert Co of Virginia is hiring Regional Sales Recruiters. This is a hybrid position. The Regional Sales Recruiter covers assigned offices in a region and is responsible for securing initial appointments for managers to meet with lightly experienced real estate agents or those who have completed school. This is a proactive recruiting role that makes prospecting calls daily while strategically leveraging social media and other tools. Job responsibilities, include but are not limited to, the following: Follows direction from the VP of Agent Talent Sourcing & Coaching (ATSC) and the Coordinator to target lightly experienced real estate agents in a regional footprint to market and promote the value of being a Weichert Sales Associate and kickstart a relationship with a Weichert Sales Office using Company recruiting tools and best practice techniques. Constantly and consistently identifies, connects, and secures appointments to meet and exceed metrics while being a high-level company brand ambassador that maintains a winning team focus and attitude. Makes daily contact with leads via phone, virtual meetings, emails, texts, and online. Actively participates in live call sessions to schedule initial appointments daily. Actively participates in team practice sessions and various training to constantly sharpen skills as a group. Actively helps build social media presence with lightly experienced real estate agents in the Weichert corporate office footprint. Provides management with customized marketing materials and/or fact sheet for the initial appointment to ensure management has the necessary information to confirm the initial appointment and can continue the hiring process. Brainstorms creative proactive recruiting methods the ATSC team can execute to increase lead flow and candidate pipeline and to generate initial appointments from older regional leads. Uses Microsoft Teams, Zoom and myWeichert platform as the foundation for calls, communications, and follow-up. Assists with formatting and uploading various contact lists to myWeichert platform. Proactively supports and represents the company's recruiting standards and processes. Optimally represents the VP of Agent Talent Sourcing & Coaching's vision and strategy. Follows all reporting requirements thoroughly and on time. Helps coach management in recruiting activities as needed. Works with the Pre-License Enrollment Specialist and supports enrollment in Weichert Real Estate Schools as needed. Validates phone numbers to call. Helps complete various industry research as needed. Performs other duties as assigned. Requirements The ideal candidate will meet the following requirements: Associate degree required Bachelor's degree in general business, sales, marketing or related field, a plus Valid driver's license required Real estate referral or active license, a plus Minimum one (1) year of phone prospecting experience in any industry, previous sales call center experience or direct recruiting experience preferred Superb customer service experience and phone skills Sales-oriented work environment experience a plus Recruiting for a staffing agency or actual agent recruiting for a real estate company a plus Real estate experience preferred Ability to network, make recruiting cold calls and handle objections to prospect for leads Ability to use social media Knowledge and proficiency of Microsoft Office 365, Microsoft Teams, One Drive, Microsoft Excel, and Microsoft Office suite of products Knowledge and proficiency of Zoom Knowledge of kvCORE platform, a plus Ability to easily adapt to changes in environments, deliverables, structure, and requirements Ability to timely complete reports Good business judgment, remain focused, confident, and consistent with attention to detail Conscientious in handling confidential information Exhibits a professional and engaging presence with strong communication, oral, presentation and writing skills Strong knowledge of using LinkedIn and Facebook as a recruiting tool Skilled in effective interviewing and negotiation techniques Good time management and project management skills Ability to multitask in a fast-paced environment Ability to work independently
02/25/2022
Full time
Weichert Co of Virginia is hiring Regional Sales Recruiters. This is a hybrid position. The Regional Sales Recruiter covers assigned offices in a region and is responsible for securing initial appointments for managers to meet with lightly experienced real estate agents or those who have completed school. This is a proactive recruiting role that makes prospecting calls daily while strategically leveraging social media and other tools. Job responsibilities, include but are not limited to, the following: Follows direction from the VP of Agent Talent Sourcing & Coaching (ATSC) and the Coordinator to target lightly experienced real estate agents in a regional footprint to market and promote the value of being a Weichert Sales Associate and kickstart a relationship with a Weichert Sales Office using Company recruiting tools and best practice techniques. Constantly and consistently identifies, connects, and secures appointments to meet and exceed metrics while being a high-level company brand ambassador that maintains a winning team focus and attitude. Makes daily contact with leads via phone, virtual meetings, emails, texts, and online. Actively participates in live call sessions to schedule initial appointments daily. Actively participates in team practice sessions and various training to constantly sharpen skills as a group. Actively helps build social media presence with lightly experienced real estate agents in the Weichert corporate office footprint. Provides management with customized marketing materials and/or fact sheet for the initial appointment to ensure management has the necessary information to confirm the initial appointment and can continue the hiring process. Brainstorms creative proactive recruiting methods the ATSC team can execute to increase lead flow and candidate pipeline and to generate initial appointments from older regional leads. Uses Microsoft Teams, Zoom and myWeichert platform as the foundation for calls, communications, and follow-up. Assists with formatting and uploading various contact lists to myWeichert platform. Proactively supports and represents the company's recruiting standards and processes. Optimally represents the VP of Agent Talent Sourcing & Coaching's vision and strategy. Follows all reporting requirements thoroughly and on time. Helps coach management in recruiting activities as needed. Works with the Pre-License Enrollment Specialist and supports enrollment in Weichert Real Estate Schools as needed. Validates phone numbers to call. Helps complete various industry research as needed. Performs other duties as assigned. Requirements The ideal candidate will meet the following requirements: Associate degree required Bachelor's degree in general business, sales, marketing or related field, a plus Valid driver's license required Real estate referral or active license, a plus Minimum one (1) year of phone prospecting experience in any industry, previous sales call center experience or direct recruiting experience preferred Superb customer service experience and phone skills Sales-oriented work environment experience a plus Recruiting for a staffing agency or actual agent recruiting for a real estate company a plus Real estate experience preferred Ability to network, make recruiting cold calls and handle objections to prospect for leads Ability to use social media Knowledge and proficiency of Microsoft Office 365, Microsoft Teams, One Drive, Microsoft Excel, and Microsoft Office suite of products Knowledge and proficiency of Zoom Knowledge of kvCORE platform, a plus Ability to easily adapt to changes in environments, deliverables, structure, and requirements Ability to timely complete reports Good business judgment, remain focused, confident, and consistent with attention to detail Conscientious in handling confidential information Exhibits a professional and engaging presence with strong communication, oral, presentation and writing skills Strong knowledge of using LinkedIn and Facebook as a recruiting tool Skilled in effective interviewing and negotiation techniques Good time management and project management skills Ability to multitask in a fast-paced environment Ability to work independently
Waldorf Astoria Monarch Beach Resort & Club
Dana Point, California
JOB DESCRIPTION As a reservations call center agent you will have the opportunity to provide elite customer service in our 5 Star Resort on our high energy team. JOB REQUIREMENTS - Must be able to speak, read, write and understand the primary language(s) used in the workplace. - Requires good communication skills, both verbal and written. - Must possess basic computer skills. - Ability to be persuasive with telephone sales skills. - General knowledge of city and its attractions. - Must be able to sit at a desk for up to 8 hours per day. Walking and standing are occasionally required. Length of time of these tasks may vary from day to day and task to task. - Ability to spend extended lengths of time viewing a computer screen. - Prior hotel or customer service experience preferred but not required JOB RESPONSIBILITIES - - Provides assistance all guests over the phone and/or other communication platforms (Kipsu, Email, etc.). - Directs outside callers to correct departments that can assist with their specified inquiry. - Communicate guest requests to housekeeping, bell, valet, engineering and other departments via HotSos, Teams, Phone and Radio (when needed). - Providing support to Accounting by sending guest folios and assisting rate disputes. - Provides assistance with reservations to guests looking into dining options at the resort. - Will be able to discuss all outlets hours of operation, menus, general pricing and specific items in each outlet. - Will have individual dining conversion goals. Will have department abandonment & speed of answer goals. - Will be responsible for producing rolling 10 Day dining cover report. - Will provide assistance and coverage for Front Desk Overnight when necessary - Check guests in / out - Understand room types, hotel locations and room allocation rules. - Assist with guest questions and needs - Will be held to Forbes/Aspire/AAA standards.
11/09/2021
Full time
JOB DESCRIPTION As a reservations call center agent you will have the opportunity to provide elite customer service in our 5 Star Resort on our high energy team. JOB REQUIREMENTS - Must be able to speak, read, write and understand the primary language(s) used in the workplace. - Requires good communication skills, both verbal and written. - Must possess basic computer skills. - Ability to be persuasive with telephone sales skills. - General knowledge of city and its attractions. - Must be able to sit at a desk for up to 8 hours per day. Walking and standing are occasionally required. Length of time of these tasks may vary from day to day and task to task. - Ability to spend extended lengths of time viewing a computer screen. - Prior hotel or customer service experience preferred but not required JOB RESPONSIBILITIES - - Provides assistance all guests over the phone and/or other communication platforms (Kipsu, Email, etc.). - Directs outside callers to correct departments that can assist with their specified inquiry. - Communicate guest requests to housekeeping, bell, valet, engineering and other departments via HotSos, Teams, Phone and Radio (when needed). - Providing support to Accounting by sending guest folios and assisting rate disputes. - Provides assistance with reservations to guests looking into dining options at the resort. - Will be able to discuss all outlets hours of operation, menus, general pricing and specific items in each outlet. - Will have individual dining conversion goals. Will have department abandonment & speed of answer goals. - Will be responsible for producing rolling 10 Day dining cover report. - Will provide assistance and coverage for Front Desk Overnight when necessary - Check guests in / out - Understand room types, hotel locations and room allocation rules. - Assist with guest questions and needs - Will be held to Forbes/Aspire/AAA standards.
We are assisting our client, a Fortune 500 Financial Services client with filling Customer Service Roles that are direct hire. Are you a personable, customer-service oriented individual? Are you interested in helping people protect their future? Are you interested in a career with an industry leader? Our client's Sales and Service Center is conveniently located in the Westshore area; near downtown Tampa. this client strives to provide best in class service by making every service experience a positive one. It is the hallmark of what they do and how they keep good going. We are looking for customer- focused, accountable, efficient and engaged professionals who are dedicated and guided by a commitment to service excellence. Customer Service Representatives establish high quality customer relationships using informational resources and technical knowledge. Primary Responsibilities: Handle high volume of inbound customer and sales agent inquiries. Communicates and educates on product features, benefits and contract provision details. Ability to handle most customer interactions independently. Ability to explain information in functional area. Maintains satisfactory level of key performance indicators according to departmental requirements. Qualifications: Associates degree or equivalent years of related experience Minimum 2 years of customer service and/or call center experience required Accountable, ethical, good decision-making ability Problem solving / ability to analyze and take appropriate action Strong verbal and written communication skills required Excellent computer navigation skills and ability to multitask 214 licensed or ability to obtain license within 120 days from start date Preferred Skills/Qualifications: Bachelor?s degree or equivalent years of related experience High school diploma, or GED from an accredited school required. 214 licensed ? Life and Variable Annuities License Bilingual ? Spanish Prior experience within the insurance industry Shift Information: Full-time - candidates must be available to work the following schedule: Monday: 10:00am ? 8:00pm Tuesday - Friday: 11:00am ? 7:00pm, 11:30am - 7:30pm OR 12:30pm ? 8:00pm One rotating Saturday (every 8th Saturday) Training & Development: Customer Service Representatives undergo a comprehensive paid on-site training program to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful. Career growth opportunities available. Benefits/Perks and Amenities: Standard- Medical, Dental, Vision Life Insurance, Short-Term & Long-Term Disability Vacation, Holidays Paid Training 401K with Company Match Cash Value Pension Plan Tuition Reimbursement On-site Gym & Cafeteria Employee discounts Employee Resource Groups Volunteer Opportunities Casual Dress AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. 0-1 years
11/08/2021
Full time
We are assisting our client, a Fortune 500 Financial Services client with filling Customer Service Roles that are direct hire. Are you a personable, customer-service oriented individual? Are you interested in helping people protect their future? Are you interested in a career with an industry leader? Our client's Sales and Service Center is conveniently located in the Westshore area; near downtown Tampa. this client strives to provide best in class service by making every service experience a positive one. It is the hallmark of what they do and how they keep good going. We are looking for customer- focused, accountable, efficient and engaged professionals who are dedicated and guided by a commitment to service excellence. Customer Service Representatives establish high quality customer relationships using informational resources and technical knowledge. Primary Responsibilities: Handle high volume of inbound customer and sales agent inquiries. Communicates and educates on product features, benefits and contract provision details. Ability to handle most customer interactions independently. Ability to explain information in functional area. Maintains satisfactory level of key performance indicators according to departmental requirements. Qualifications: Associates degree or equivalent years of related experience Minimum 2 years of customer service and/or call center experience required Accountable, ethical, good decision-making ability Problem solving / ability to analyze and take appropriate action Strong verbal and written communication skills required Excellent computer navigation skills and ability to multitask 214 licensed or ability to obtain license within 120 days from start date Preferred Skills/Qualifications: Bachelor?s degree or equivalent years of related experience High school diploma, or GED from an accredited school required. 214 licensed ? Life and Variable Annuities License Bilingual ? Spanish Prior experience within the insurance industry Shift Information: Full-time - candidates must be available to work the following schedule: Monday: 10:00am ? 8:00pm Tuesday - Friday: 11:00am ? 7:00pm, 11:30am - 7:30pm OR 12:30pm ? 8:00pm One rotating Saturday (every 8th Saturday) Training & Development: Customer Service Representatives undergo a comprehensive paid on-site training program to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful. Career growth opportunities available. Benefits/Perks and Amenities: Standard- Medical, Dental, Vision Life Insurance, Short-Term & Long-Term Disability Vacation, Holidays Paid Training 401K with Company Match Cash Value Pension Plan Tuition Reimbursement On-site Gym & Cafeteria Employee discounts Employee Resource Groups Volunteer Opportunities Casual Dress AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. 0-1 years
Assist Sales staff and provide operational support to contribute to the achievement of sales goals, growth, and profit for the sales office and for the Companies. WHAT YOU'LL DO: Sales Support: Provide sales support to Sales staff members as assigned. Proactively manage quote activity and broker processes, and develop relationships with broker partners to help achieve sales goals. May make periodic visits with sales representatives to assist with Finalist Presentations, Enrollment meetings, and new client meetings. Serve as a liaison for Sales Staff, brokers, and home office business partners. Additional sales support/development may be assigned "as requested" by the RGM/Rep. Proposals: Receive RFPs from brokers, consultants and agents, enter RFP into GSAP. Prepare proposals, follow-up with requests to ensure a timely response, and review written proposals prior to presentation. Forward to group client for review. Rating: Underwrite and quote premium rates for life and long term disability cases generally under 500 lives and dental and short term disability cases under 100 lives. Throughout sales process, coordinate with underwriting to determine appropriate rate, and make revisions as necessary. Complete other case processing including Broker of Record entry, revisions, commission changes, etc. Sales Support: Provide sales support to Sales staff members as assigned. May make periodic visits with sales representatives to assist with Finalist Presentations, Enrollment meetings, and new client meetings. Serve as a liaison for Sales Staff, brokers, and home office business partners. Additional sales support/development may be assigned "as requested" by the RGM/Rep. Sold Cases and Enrollments: Following the close of a sale, coordinate installation process by partnering with appropriate parties, using appropriate systems and ensure accuracy of paperwork (including master application). Manage supplies and materials required for Enrollment, to include voluntary cases. Review booklets and materials received from Home Office for accuracy and assemble for delivery to policyholder (on occassion may need to hand deliever). Product and Industry Knowledge: Ensure compliance of State Insurance Department regulations. Remain abreast of industry trends and product knowledge. Office Support: May open, screen, and distribute mail, identifying and ensuring proper disposition of correspondence requiring immediate attention. May perform office support functions such as greeting visitors, answering telephone calls and directing to appropriate person, handling invoices, processing conversion requests, office expense reporting, office time reporting, scheduling meetings and appointments, coordinating travel plans, and maintaining office files, supplies and equipment. This job posting is reflective of the Sales Analyst essential functions, qualifications, and physical requirements. The Sr Sales Analyst level has variable essential functions, qualifications and physical requirements. Competency and skill set will determine level of placement within the posted job family. ABOUT YOU: You help promote a culture of diversity and inclusion within the department and the larger organization. You value different ideas and opinions. You listen courageously and remain curious in all that you do. You are able to work remotely and have access to high-speed internet. Knowledge and understanding of Group Operation procedures for underwriting and rating Effective communication and human relations skills Proficient personal computer skills, including a working knowledge of various software packages, and excellent typing, spelling, and grammar skills Understanding of the laws governing the insurance industry WHAT WE CAN OFFER YOU: A diverse workplace where associates feel a sense of belonging. An organization that feels like a small, close-knit community and has the strength of a Fortune 500 company. Tuition reimbursement, training and career development. Comprehensive benefits plan that includes medical, dental, vision, disability and life insurance. Flexible spending accounts for healthcare and childcare needs. 401(k) plan with a 2% company contribution and 6% company match. Competitive pay with an opportunity for incentives for all associates. Flexible work schedules with a healthy amount of paid time off. For more information regarding available benefits, please visit our Career Site. Salary range: $21.01/hour to $28.00/hour Pay commensurate with experience. MUTUAL OF OMAHA: Mutual of Omaha serves more than 4.8 million individual product customers and 39,000 employer groups. Our legacy of stability creates an environment where every associate is encouraged to experiment, innovate and grow in their own unique career path. From day one, youll have the tools to be your best self at work. Here youll do meaningful work and your talents will have a positive impact on peoples lives as we help our customers protect what they care about and achieve their financial goals. Each associate is a unique contributor to creating a diverse, dynamic, thriving and inclusive workplace. We want you to become engaged … feel a sense of belonging … and contribute to the companys exceptional future. Join forces with a company that can AMPLIFY YOUR STRENGTHS AND EMPOWER YOUR CAREER. For inquiries about the position or application process, contact our HR Helpline at 1-. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at 1-. We are available Monday through Friday 7 am to 4:30 pm CST we will reply within 24 hours. Mutual of Omaha and its affiliates are an Equal Opportunity /Affirmative Action Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. To All Recruitment Agencies: We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. circa
11/02/2021
Full time
Assist Sales staff and provide operational support to contribute to the achievement of sales goals, growth, and profit for the sales office and for the Companies. WHAT YOU'LL DO: Sales Support: Provide sales support to Sales staff members as assigned. Proactively manage quote activity and broker processes, and develop relationships with broker partners to help achieve sales goals. May make periodic visits with sales representatives to assist with Finalist Presentations, Enrollment meetings, and new client meetings. Serve as a liaison for Sales Staff, brokers, and home office business partners. Additional sales support/development may be assigned "as requested" by the RGM/Rep. Proposals: Receive RFPs from brokers, consultants and agents, enter RFP into GSAP. Prepare proposals, follow-up with requests to ensure a timely response, and review written proposals prior to presentation. Forward to group client for review. Rating: Underwrite and quote premium rates for life and long term disability cases generally under 500 lives and dental and short term disability cases under 100 lives. Throughout sales process, coordinate with underwriting to determine appropriate rate, and make revisions as necessary. Complete other case processing including Broker of Record entry, revisions, commission changes, etc. Sales Support: Provide sales support to Sales staff members as assigned. May make periodic visits with sales representatives to assist with Finalist Presentations, Enrollment meetings, and new client meetings. Serve as a liaison for Sales Staff, brokers, and home office business partners. Additional sales support/development may be assigned "as requested" by the RGM/Rep. Sold Cases and Enrollments: Following the close of a sale, coordinate installation process by partnering with appropriate parties, using appropriate systems and ensure accuracy of paperwork (including master application). Manage supplies and materials required for Enrollment, to include voluntary cases. Review booklets and materials received from Home Office for accuracy and assemble for delivery to policyholder (on occassion may need to hand deliever). Product and Industry Knowledge: Ensure compliance of State Insurance Department regulations. Remain abreast of industry trends and product knowledge. Office Support: May open, screen, and distribute mail, identifying and ensuring proper disposition of correspondence requiring immediate attention. May perform office support functions such as greeting visitors, answering telephone calls and directing to appropriate person, handling invoices, processing conversion requests, office expense reporting, office time reporting, scheduling meetings and appointments, coordinating travel plans, and maintaining office files, supplies and equipment. This job posting is reflective of the Sales Analyst essential functions, qualifications, and physical requirements. The Sr Sales Analyst level has variable essential functions, qualifications and physical requirements. Competency and skill set will determine level of placement within the posted job family. ABOUT YOU: You help promote a culture of diversity and inclusion within the department and the larger organization. You value different ideas and opinions. You listen courageously and remain curious in all that you do. You are able to work remotely and have access to high-speed internet. Knowledge and understanding of Group Operation procedures for underwriting and rating Effective communication and human relations skills Proficient personal computer skills, including a working knowledge of various software packages, and excellent typing, spelling, and grammar skills Understanding of the laws governing the insurance industry WHAT WE CAN OFFER YOU: A diverse workplace where associates feel a sense of belonging. An organization that feels like a small, close-knit community and has the strength of a Fortune 500 company. Tuition reimbursement, training and career development. Comprehensive benefits plan that includes medical, dental, vision, disability and life insurance. Flexible spending accounts for healthcare and childcare needs. 401(k) plan with a 2% company contribution and 6% company match. Competitive pay with an opportunity for incentives for all associates. Flexible work schedules with a healthy amount of paid time off. For more information regarding available benefits, please visit our Career Site. Salary range: $21.01/hour to $28.00/hour Pay commensurate with experience. MUTUAL OF OMAHA: Mutual of Omaha serves more than 4.8 million individual product customers and 39,000 employer groups. Our legacy of stability creates an environment where every associate is encouraged to experiment, innovate and grow in their own unique career path. From day one, youll have the tools to be your best self at work. Here youll do meaningful work and your talents will have a positive impact on peoples lives as we help our customers protect what they care about and achieve their financial goals. Each associate is a unique contributor to creating a diverse, dynamic, thriving and inclusive workplace. We want you to become engaged … feel a sense of belonging … and contribute to the companys exceptional future. Join forces with a company that can AMPLIFY YOUR STRENGTHS AND EMPOWER YOUR CAREER. For inquiries about the position or application process, contact our HR Helpline at 1-. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at 1-. We are available Monday through Friday 7 am to 4:30 pm CST we will reply within 24 hours. Mutual of Omaha and its affiliates are an Equal Opportunity /Affirmative Action Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. To All Recruitment Agencies: We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. circa
Shift:Part-Time or Full - TimePay:After training, our top agents make an average of $11-$15 an hour At DialAmerica your career growth is a priority. As a Call Center Rep, you will ensure a memorable customer experience by using needs-based strategies. While working at DialAmerica, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume! Communication and presentation Listening, critical thinking, and problem solving Adaptability and team building Decision making Goal setting and time management Confidence and relevant work experience The list will continue to grow during your employment with us. Your resume will expand to include skills that lead you on the path to careers in industries like sales, hospitality, management, technology, and beyond. And we will support your professional growth, whether at DialAmerica or beyond. Job Responsibilities Specific duties for Call Center Representatives: Identifying and resolving customer issues using problem-solving skills Upselling products and/or services to the customer Continually maintaining a working knowledge of our clients' products, services and promotions Putting the customer first and remaining polite and professional at all times Documenting all customer information, communications and sales in a computer system Benefits Heres just some of what we have to offer: Competitive compensation - base salary + incentives the top agents make $11-$15/hr. Flexible schedules that work around your life WFH options after 30 days of employment Flexible pay: direct deposit with daily and weekly options Healthcare coverage and 401K Paid on-the-job training Job Requirements Whether youre reinventing yourself or looking to grow at a new organization, youll feel at home at DialAmerica. This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service. The attributes that make a great Call Center Agent include: Willingness to learn Competitive spirit Reliable Enjoy helping others Able to communicate with all types of people Flexible Background and/or drug test may be required ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States. At DialAmerica, YOU are the Difference! Apply now! WE ARE AN EQUAL OPPORTUNITY EMPLOYERWe consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
10/28/2021
Full time
Shift:Part-Time or Full - TimePay:After training, our top agents make an average of $11-$15 an hour At DialAmerica your career growth is a priority. As a Call Center Rep, you will ensure a memorable customer experience by using needs-based strategies. While working at DialAmerica, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume! Communication and presentation Listening, critical thinking, and problem solving Adaptability and team building Decision making Goal setting and time management Confidence and relevant work experience The list will continue to grow during your employment with us. Your resume will expand to include skills that lead you on the path to careers in industries like sales, hospitality, management, technology, and beyond. And we will support your professional growth, whether at DialAmerica or beyond. Job Responsibilities Specific duties for Call Center Representatives: Identifying and resolving customer issues using problem-solving skills Upselling products and/or services to the customer Continually maintaining a working knowledge of our clients' products, services and promotions Putting the customer first and remaining polite and professional at all times Documenting all customer information, communications and sales in a computer system Benefits Heres just some of what we have to offer: Competitive compensation - base salary + incentives the top agents make $11-$15/hr. Flexible schedules that work around your life WFH options after 30 days of employment Flexible pay: direct deposit with daily and weekly options Healthcare coverage and 401K Paid on-the-job training Job Requirements Whether youre reinventing yourself or looking to grow at a new organization, youll feel at home at DialAmerica. This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service. The attributes that make a great Call Center Agent include: Willingness to learn Competitive spirit Reliable Enjoy helping others Able to communicate with all types of people Flexible Background and/or drug test may be required ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States. At DialAmerica, YOU are the Difference! Apply now! WE ARE AN EQUAL OPPORTUNITY EMPLOYERWe consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
Shift: Part-Time or Full - TimePay: After training, our top agents make an average of $10-$15 an hour At DialAmerica your career growth is a priority. As a Customer Service Rep, you will ensure a memorable customer experience by using needs-based strategies. While working at DialAmerica, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume! Communication and presentation Listening, critical thinking, and problem solving Adaptability and team building Decision making Goal setting and time management Confidence and relevant work experience The list will continue to grow during your employment with us. Your resume will expand to include skills that lead you on the path to careers in industries like sales, hospitality, management, technology, and beyond. And we will support your professional growth, whether at DialAmerica or beyond. Job Responsibilities Specific duties for Customer Service Representatives: Identifying and resolving customer issues using problem-solving skills Upselling products and/or services to the customer Continually maintaining a working knowledge of our clients' products, services and promotions Putting the customer first and remaining polite and professional at all times Documenting all customer information, communications and sales in a computer system Benefits Heres just some of what we have to offer: Competitive compensation - base salary + incentives the top agents make $10-$15/hr. Flexible schedules that work around your life WFH options after 30 days of employment Flexible pay: direct deposit with daily and weekly options Healthcare coverage and 401K Paid on-the-job training Job Requirements Whether youre reinventing yourself or looking to grow at a new organization, youll feel at home at DialAmerica. This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service. The attributes that make a great Customer Services Agent include: Willingness to learn Competitive spirit Reliable Enjoy helping others Able to communicate with all types of people Flexible Background and/or drug test may be required ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States. At DialAmerica, YOU are the Difference! Apply now! WE ARE AN EQUAL OPPORTUNITY EMPLOYERWe consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
10/28/2021
Full time
Shift: Part-Time or Full - TimePay: After training, our top agents make an average of $10-$15 an hour At DialAmerica your career growth is a priority. As a Customer Service Rep, you will ensure a memorable customer experience by using needs-based strategies. While working at DialAmerica, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume! Communication and presentation Listening, critical thinking, and problem solving Adaptability and team building Decision making Goal setting and time management Confidence and relevant work experience The list will continue to grow during your employment with us. Your resume will expand to include skills that lead you on the path to careers in industries like sales, hospitality, management, technology, and beyond. And we will support your professional growth, whether at DialAmerica or beyond. Job Responsibilities Specific duties for Customer Service Representatives: Identifying and resolving customer issues using problem-solving skills Upselling products and/or services to the customer Continually maintaining a working knowledge of our clients' products, services and promotions Putting the customer first and remaining polite and professional at all times Documenting all customer information, communications and sales in a computer system Benefits Heres just some of what we have to offer: Competitive compensation - base salary + incentives the top agents make $10-$15/hr. Flexible schedules that work around your life WFH options after 30 days of employment Flexible pay: direct deposit with daily and weekly options Healthcare coverage and 401K Paid on-the-job training Job Requirements Whether youre reinventing yourself or looking to grow at a new organization, youll feel at home at DialAmerica. This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service. The attributes that make a great Customer Services Agent include: Willingness to learn Competitive spirit Reliable Enjoy helping others Able to communicate with all types of people Flexible Background and/or drug test may be required ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States. At DialAmerica, YOU are the Difference! Apply now! WE ARE AN EQUAL OPPORTUNITY EMPLOYERWe consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
Shift:Part-Time or Full - TimePay:After training, our top agents make an average of $11-$15 an hour At DialAmerica your career growth is a priority. As a Call Center Rep, you will ensure a memorable customer experience by using needs-based strategies. While working at DialAmerica, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume! Communication and presentation Listening, critical thinking, and problem solving Adaptability and team building Decision making Goal setting and time management Confidence and relevant work experience The list will continue to grow during your employment with us. Your resume will expand to include skills that lead you on the path to careers in industries like sales, hospitality, management, technology, and beyond. And we will support your professional growth, whether at DialAmerica or beyond. Job Responsibilities Specific duties for Call Center Representatives: Identifying and resolving customer issues using problem-solving skills Upselling products and/or services to the customer Continually maintaining a working knowledge of our clients' products, services and promotions Putting the customer first and remaining polite and professional at all times Documenting all customer information, communications and sales in a computer system Benefits Heres just some of what we have to offer: Competitive compensation - base salary + incentives the top agents make $11-$15/hr. Flexible schedules that work around your life WFH options after 30 days of employment Flexible pay: direct deposit with daily and weekly options Healthcare coverage and 401K Paid on-the-job training Job Requirements Whether youre reinventing yourself or looking to grow at a new organization, youll feel at home at DialAmerica. This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service. The attributes that make a great Call Center Agent include: Willingness to learn Competitive spirit Reliable Enjoy helping others Able to communicate with all types of people Flexible Background and/or drug test may be required ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States. At DialAmerica, YOU are the Difference! Apply now! WE ARE AN EQUAL OPPORTUNITY EMPLOYERWe consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
10/28/2021
Full time
Shift:Part-Time or Full - TimePay:After training, our top agents make an average of $11-$15 an hour At DialAmerica your career growth is a priority. As a Call Center Rep, you will ensure a memorable customer experience by using needs-based strategies. While working at DialAmerica, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume! Communication and presentation Listening, critical thinking, and problem solving Adaptability and team building Decision making Goal setting and time management Confidence and relevant work experience The list will continue to grow during your employment with us. Your resume will expand to include skills that lead you on the path to careers in industries like sales, hospitality, management, technology, and beyond. And we will support your professional growth, whether at DialAmerica or beyond. Job Responsibilities Specific duties for Call Center Representatives: Identifying and resolving customer issues using problem-solving skills Upselling products and/or services to the customer Continually maintaining a working knowledge of our clients' products, services and promotions Putting the customer first and remaining polite and professional at all times Documenting all customer information, communications and sales in a computer system Benefits Heres just some of what we have to offer: Competitive compensation - base salary + incentives the top agents make $11-$15/hr. Flexible schedules that work around your life WFH options after 30 days of employment Flexible pay: direct deposit with daily and weekly options Healthcare coverage and 401K Paid on-the-job training Job Requirements Whether youre reinventing yourself or looking to grow at a new organization, youll feel at home at DialAmerica. This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service. The attributes that make a great Call Center Agent include: Willingness to learn Competitive spirit Reliable Enjoy helping others Able to communicate with all types of people Flexible Background and/or drug test may be required ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States. At DialAmerica, YOU are the Difference! Apply now! WE ARE AN EQUAL OPPORTUNITY EMPLOYERWe consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
Shift: Part-Time or Full - TimePay: After training, our top agents make an average of $10-$15 an hour At DialAmerica your career growth is a priority. As a Customer Service Rep, you will ensure a memorable customer experience by using needs-based strategies. While working at DialAmerica, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume! Communication and presentation Listening, critical thinking, and problem solving Adaptability and team building Decision making Goal setting and time management Confidence and relevant work experience The list will continue to grow during your employment with us. Your resume will expand to include skills that lead you on the path to careers in industries like sales, hospitality, management, technology, and beyond. And we will support your professional growth, whether at DialAmerica or beyond. Job Responsibilities Specific duties for Customer Service Representatives: Identifying and resolving customer issues using problem-solving skills Upselling products and/or services to the customer Continually maintaining a working knowledge of our clients' products, services and promotions Putting the customer first and remaining polite and professional at all times Documenting all customer information, communications and sales in a computer system Benefits Heres just some of what we have to offer: Competitive compensation - base salary + incentives the top agents make $10-$15/hr. Flexible schedules that work around your life WFH options after 30 days of employment Flexible pay: direct deposit with daily and weekly options Healthcare coverage and 401K Paid on-the-job training Job Requirements Whether youre reinventing yourself or looking to grow at a new organization, youll feel at home at DialAmerica. This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service. The attributes that make a great Customer Services Agent include: Willingness to learn Competitive spirit Reliable Enjoy helping others Able to communicate with all types of people Flexible Background and/or drug test may be required ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States. At DialAmerica, YOU are the Difference! Apply now! WE ARE AN EQUAL OPPORTUNITY EMPLOYERWe consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
10/28/2021
Full time
Shift: Part-Time or Full - TimePay: After training, our top agents make an average of $10-$15 an hour At DialAmerica your career growth is a priority. As a Customer Service Rep, you will ensure a memorable customer experience by using needs-based strategies. While working at DialAmerica, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume! Communication and presentation Listening, critical thinking, and problem solving Adaptability and team building Decision making Goal setting and time management Confidence and relevant work experience The list will continue to grow during your employment with us. Your resume will expand to include skills that lead you on the path to careers in industries like sales, hospitality, management, technology, and beyond. And we will support your professional growth, whether at DialAmerica or beyond. Job Responsibilities Specific duties for Customer Service Representatives: Identifying and resolving customer issues using problem-solving skills Upselling products and/or services to the customer Continually maintaining a working knowledge of our clients' products, services and promotions Putting the customer first and remaining polite and professional at all times Documenting all customer information, communications and sales in a computer system Benefits Heres just some of what we have to offer: Competitive compensation - base salary + incentives the top agents make $10-$15/hr. Flexible schedules that work around your life WFH options after 30 days of employment Flexible pay: direct deposit with daily and weekly options Healthcare coverage and 401K Paid on-the-job training Job Requirements Whether youre reinventing yourself or looking to grow at a new organization, youll feel at home at DialAmerica. This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service. The attributes that make a great Customer Services Agent include: Willingness to learn Competitive spirit Reliable Enjoy helping others Able to communicate with all types of people Flexible Background and/or drug test may be required ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States. At DialAmerica, YOU are the Difference! Apply now! WE ARE AN EQUAL OPPORTUNITY EMPLOYERWe consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
Shift:Part-Time or Full - TimePay:After training, our top agents make an average of $11-$15 an hour At DialAmerica your career growth is a priority. As a Call Center Rep, you will ensure a memorable customer experience by using needs-based strategies. While working at DialAmerica, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume! Communication and presentation Listening, critical thinking, and problem solving Adaptability and team building Decision making Goal setting and time management Confidence and relevant work experience The list will continue to grow during your employment with us. Your resume will expand to include skills that lead you on the path to careers in industries like sales, hospitality, management, technology, and beyond. And we will support your professional growth, whether at DialAmerica or beyond. Job Responsibilities Specific duties for Call Center Representatives: Identifying and resolving customer issues using problem-solving skills Upselling products and/or services to the customer Continually maintaining a working knowledge of our clients' products, services and promotions Putting the customer first and remaining polite and professional at all times Documenting all customer information, communications and sales in a computer system Benefits Heres just some of what we have to offer: Competitive compensation - base salary + incentives the top agents make $11-$15/hr. Flexible schedules that work around your life WFH options after 30 days of employment Flexible pay: direct deposit with daily and weekly options Healthcare coverage and 401K Paid on-the-job training Job Requirements Whether youre reinventing yourself or looking to grow at a new organization, youll feel at home at DialAmerica. This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service. The attributes that make a great Call Center Agent include: Willingness to learn Competitive spirit Reliable Enjoy helping others Able to communicate with all types of people Flexible Background and/or drug test may be required ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States. At DialAmerica, YOU are the Difference! Apply now! WE ARE AN EQUAL OPPORTUNITY EMPLOYERWe consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
10/27/2021
Full time
Shift:Part-Time or Full - TimePay:After training, our top agents make an average of $11-$15 an hour At DialAmerica your career growth is a priority. As a Call Center Rep, you will ensure a memorable customer experience by using needs-based strategies. While working at DialAmerica, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume! Communication and presentation Listening, critical thinking, and problem solving Adaptability and team building Decision making Goal setting and time management Confidence and relevant work experience The list will continue to grow during your employment with us. Your resume will expand to include skills that lead you on the path to careers in industries like sales, hospitality, management, technology, and beyond. And we will support your professional growth, whether at DialAmerica or beyond. Job Responsibilities Specific duties for Call Center Representatives: Identifying and resolving customer issues using problem-solving skills Upselling products and/or services to the customer Continually maintaining a working knowledge of our clients' products, services and promotions Putting the customer first and remaining polite and professional at all times Documenting all customer information, communications and sales in a computer system Benefits Heres just some of what we have to offer: Competitive compensation - base salary + incentives the top agents make $11-$15/hr. Flexible schedules that work around your life WFH options after 30 days of employment Flexible pay: direct deposit with daily and weekly options Healthcare coverage and 401K Paid on-the-job training Job Requirements Whether youre reinventing yourself or looking to grow at a new organization, youll feel at home at DialAmerica. This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service. The attributes that make a great Call Center Agent include: Willingness to learn Competitive spirit Reliable Enjoy helping others Able to communicate with all types of people Flexible Background and/or drug test may be required ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States. At DialAmerica, YOU are the Difference! Apply now! WE ARE AN EQUAL OPPORTUNITY EMPLOYERWe consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
Shift: Part-Time or Full - TimePay: After training, our top agents make an average of $10-$15 an hour At DialAmerica your career growth is a priority. As a Customer Service Rep, you will ensure a memorable customer experience by using needs-based strategies. While working at DialAmerica, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume! Communication and presentation Listening, critical thinking, and problem solving Adaptability and team building Decision making Goal setting and time management Confidence and relevant work experience The list will continue to grow during your employment with us. Your resume will expand to include skills that lead you on the path to careers in industries like sales, hospitality, management, technology, and beyond. And we will support your professional growth, whether at DialAmerica or beyond. Job Responsibilities Specific duties for Customer Service Representatives: Identifying and resolving customer issues using problem-solving skills Upselling products and/or services to the customer Continually maintaining a working knowledge of our clients' products, services and promotions Putting the customer first and remaining polite and professional at all times Documenting all customer information, communications and sales in a computer system Benefits Heres just some of what we have to offer: Competitive compensation - base salary + incentives the top agents make $10-$15/hr. Flexible schedules that work around your life WFH options after 30 days of employment Flexible pay: direct deposit with daily and weekly options Healthcare coverage and 401K Paid on-the-job training Job Requirements Whether youre reinventing yourself or looking to grow at a new organization, youll feel at home at DialAmerica. This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service. The attributes that make a great Customer Services Agent include: Willingness to learn Competitive spirit Reliable Enjoy helping others Able to communicate with all types of people Flexible Background and/or drug test may be required ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States. At DialAmerica, YOU are the Difference! Apply now! WE ARE AN EQUAL OPPORTUNITY EMPLOYERWe consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
10/27/2021
Full time
Shift: Part-Time or Full - TimePay: After training, our top agents make an average of $10-$15 an hour At DialAmerica your career growth is a priority. As a Customer Service Rep, you will ensure a memorable customer experience by using needs-based strategies. While working at DialAmerica, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume! Communication and presentation Listening, critical thinking, and problem solving Adaptability and team building Decision making Goal setting and time management Confidence and relevant work experience The list will continue to grow during your employment with us. Your resume will expand to include skills that lead you on the path to careers in industries like sales, hospitality, management, technology, and beyond. And we will support your professional growth, whether at DialAmerica or beyond. Job Responsibilities Specific duties for Customer Service Representatives: Identifying and resolving customer issues using problem-solving skills Upselling products and/or services to the customer Continually maintaining a working knowledge of our clients' products, services and promotions Putting the customer first and remaining polite and professional at all times Documenting all customer information, communications and sales in a computer system Benefits Heres just some of what we have to offer: Competitive compensation - base salary + incentives the top agents make $10-$15/hr. Flexible schedules that work around your life WFH options after 30 days of employment Flexible pay: direct deposit with daily and weekly options Healthcare coverage and 401K Paid on-the-job training Job Requirements Whether youre reinventing yourself or looking to grow at a new organization, youll feel at home at DialAmerica. This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service. The attributes that make a great Customer Services Agent include: Willingness to learn Competitive spirit Reliable Enjoy helping others Able to communicate with all types of people Flexible Background and/or drug test may be required ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States. At DialAmerica, YOU are the Difference! Apply now! WE ARE AN EQUAL OPPORTUNITY EMPLOYERWe consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
Shift:Part-Time or Full - TimePay:After training, our top agents make an average of $11-$15 an hour At DialAmerica your career growth is a priority. As a Call Center Rep, you will ensure a memorable customer experience by using needs-based strategies. While working at DialAmerica, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume! Communication and presentation Listening, critical thinking, and problem solving Adaptability and team building Decision making Goal setting and time management Confidence and relevant work experience The list will continue to grow during your employment with us. Your resume will expand to include skills that lead you on the path to careers in industries like sales, hospitality, management, technology, and beyond. And we will support your professional growth, whether at DialAmerica or beyond. Job Responsibilities Specific duties for Call Center Representatives: Identifying and resolving customer issues using problem-solving skills Upselling products and/or services to the customer Continually maintaining a working knowledge of our clients' products, services and promotions Putting the customer first and remaining polite and professional at all times Documenting all customer information, communications and sales in a computer system Benefits Heres just some of what we have to offer: Competitive compensation - base salary + incentives the top agents make $11-$15/hr. Flexible schedules that work around your life WFH options after 30 days of employment Flexible pay: direct deposit with daily and weekly options Healthcare coverage and 401K Paid on-the-job training Job Requirements Whether youre reinventing yourself or looking to grow at a new organization, youll feel at home at DialAmerica. This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service. The attributes that make a great Call Center Agent include: Willingness to learn Competitive spirit Reliable Enjoy helping others Able to communicate with all types of people Flexible Background and/or drug test may be required ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States. At DialAmerica, YOU are the Difference! Apply now! WE ARE AN EQUAL OPPORTUNITY EMPLOYERWe consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
10/27/2021
Full time
Shift:Part-Time or Full - TimePay:After training, our top agents make an average of $11-$15 an hour At DialAmerica your career growth is a priority. As a Call Center Rep, you will ensure a memorable customer experience by using needs-based strategies. While working at DialAmerica, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume! Communication and presentation Listening, critical thinking, and problem solving Adaptability and team building Decision making Goal setting and time management Confidence and relevant work experience The list will continue to grow during your employment with us. Your resume will expand to include skills that lead you on the path to careers in industries like sales, hospitality, management, technology, and beyond. And we will support your professional growth, whether at DialAmerica or beyond. Job Responsibilities Specific duties for Call Center Representatives: Identifying and resolving customer issues using problem-solving skills Upselling products and/or services to the customer Continually maintaining a working knowledge of our clients' products, services and promotions Putting the customer first and remaining polite and professional at all times Documenting all customer information, communications and sales in a computer system Benefits Heres just some of what we have to offer: Competitive compensation - base salary + incentives the top agents make $11-$15/hr. Flexible schedules that work around your life WFH options after 30 days of employment Flexible pay: direct deposit with daily and weekly options Healthcare coverage and 401K Paid on-the-job training Job Requirements Whether youre reinventing yourself or looking to grow at a new organization, youll feel at home at DialAmerica. This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service. The attributes that make a great Call Center Agent include: Willingness to learn Competitive spirit Reliable Enjoy helping others Able to communicate with all types of people Flexible Background and/or drug test may be required ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States. At DialAmerica, YOU are the Difference! Apply now! WE ARE AN EQUAL OPPORTUNITY EMPLOYERWe consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
Shift: Part-Time or Full - TimePay: After training, our top agents make an average of $10-$15 an hour At DialAmerica your career growth is a priority. As a Customer Service Rep, you will ensure a memorable customer experience by using needs-based strategies. While working at DialAmerica, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume! Communication and presentation Listening, critical thinking, and problem solving Adaptability and team building Decision making Goal setting and time management Confidence and relevant work experience The list will continue to grow during your employment with us. Your resume will expand to include skills that lead you on the path to careers in industries like sales, hospitality, management, technology, and beyond. And we will support your professional growth, whether at DialAmerica or beyond. Job Responsibilities Specific duties for Customer Service Representatives: Identifying and resolving customer issues using problem-solving skills Upselling products and/or services to the customer Continually maintaining a working knowledge of our clients' products, services and promotions Putting the customer first and remaining polite and professional at all times Documenting all customer information, communications and sales in a computer system Benefits Heres just some of what we have to offer: Competitive compensation - base salary + incentives the top agents make $10-$15/hr. Flexible schedules that work around your life WFH options after 30 days of employment Flexible pay: direct deposit with daily and weekly options Healthcare coverage and 401K Paid on-the-job training Job Requirements Whether youre reinventing yourself or looking to grow at a new organization, youll feel at home at DialAmerica. This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service. The attributes that make a great Customer Services Agent include: Willingness to learn Competitive spirit Reliable Enjoy helping others Able to communicate with all types of people Flexible Background and/or drug test may be required ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States. At DialAmerica, YOU are the Difference! Apply now! WE ARE AN EQUAL OPPORTUNITY EMPLOYERWe consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
10/27/2021
Full time
Shift: Part-Time or Full - TimePay: After training, our top agents make an average of $10-$15 an hour At DialAmerica your career growth is a priority. As a Customer Service Rep, you will ensure a memorable customer experience by using needs-based strategies. While working at DialAmerica, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume! Communication and presentation Listening, critical thinking, and problem solving Adaptability and team building Decision making Goal setting and time management Confidence and relevant work experience The list will continue to grow during your employment with us. Your resume will expand to include skills that lead you on the path to careers in industries like sales, hospitality, management, technology, and beyond. And we will support your professional growth, whether at DialAmerica or beyond. Job Responsibilities Specific duties for Customer Service Representatives: Identifying and resolving customer issues using problem-solving skills Upselling products and/or services to the customer Continually maintaining a working knowledge of our clients' products, services and promotions Putting the customer first and remaining polite and professional at all times Documenting all customer information, communications and sales in a computer system Benefits Heres just some of what we have to offer: Competitive compensation - base salary + incentives the top agents make $10-$15/hr. Flexible schedules that work around your life WFH options after 30 days of employment Flexible pay: direct deposit with daily and weekly options Healthcare coverage and 401K Paid on-the-job training Job Requirements Whether youre reinventing yourself or looking to grow at a new organization, youll feel at home at DialAmerica. This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service. The attributes that make a great Customer Services Agent include: Willingness to learn Competitive spirit Reliable Enjoy helping others Able to communicate with all types of people Flexible Background and/or drug test may be required ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States. At DialAmerica, YOU are the Difference! Apply now! WE ARE AN EQUAL OPPORTUNITY EMPLOYERWe consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
