Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: $21.50/hr 100% remote work with equipment provided (requirements below) Inclusive, diverse culture that values your voice and contribution Join a globally recognized company with advancement potential TP and You Through a balancedhigh-tech andhigh-touchapproachblended withdeepindustry and geographic expertise, wemake people's livessimpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only thebest in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! Your Responsibilities As a Healthcare Licensed Insurance Representative, you will support individuals enrolling in Medicare and ACA-compliant health plans during the Annual Enrollment Period (AEP). Your role is to guide, advise, and enroll customers with care and compliance. You will: Handle inbound calls from customers seeking help with Medicare or ACA health plan options Provide guidance, identify coverage needs, and recommend appropriate plans Enroll customers into suitable health insurance plans using company tools and scripts Process requests, verify information, and document all interactions Ensure compliance with CMS, HIPAA, and internal policies Were looking for fearless people people who are inspired to deliver only the best in all that we do. Qualifications: Active Life & Health Insurance License (Home state or non-resident accepted) Must reside in the U.S. High School Diploma or GED required Previous experience in health insurance sales, customer service, or call center preferred Strong verbal and written communication skills Ability to type 25+ WPM and navigate Windows OS Organized with strong problem-solving and multitasking abilities Comfortable working independently in a remote, virtual team Work from Home Requirements: Internet Requirements: Minimum subscribed download rate equal or exceeds 15.0 Mbps Minimum subscribed upload rate equal or exceeds 5.0 Mbps ISP must have no packet loss and ping under 50ms Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN Proof of internet speed required Clean and Quiet Workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets Required Preferred Job Industries Other
09/05/2025
Full time
Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: $21.50/hr 100% remote work with equipment provided (requirements below) Inclusive, diverse culture that values your voice and contribution Join a globally recognized company with advancement potential TP and You Through a balancedhigh-tech andhigh-touchapproachblended withdeepindustry and geographic expertise, wemake people's livessimpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only thebest in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! Your Responsibilities As a Healthcare Licensed Insurance Representative, you will support individuals enrolling in Medicare and ACA-compliant health plans during the Annual Enrollment Period (AEP). Your role is to guide, advise, and enroll customers with care and compliance. You will: Handle inbound calls from customers seeking help with Medicare or ACA health plan options Provide guidance, identify coverage needs, and recommend appropriate plans Enroll customers into suitable health insurance plans using company tools and scripts Process requests, verify information, and document all interactions Ensure compliance with CMS, HIPAA, and internal policies Were looking for fearless people people who are inspired to deliver only the best in all that we do. Qualifications: Active Life & Health Insurance License (Home state or non-resident accepted) Must reside in the U.S. High School Diploma or GED required Previous experience in health insurance sales, customer service, or call center preferred Strong verbal and written communication skills Ability to type 25+ WPM and navigate Windows OS Organized with strong problem-solving and multitasking abilities Comfortable working independently in a remote, virtual team Work from Home Requirements: Internet Requirements: Minimum subscribed download rate equal or exceeds 15.0 Mbps Minimum subscribed upload rate equal or exceeds 5.0 Mbps ISP must have no packet loss and ping under 50ms Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN Proof of internet speed required Clean and Quiet Workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets Required Preferred Job Industries Other
National Council on Aging We believe every person deserves to age well. That's why we're on a path to improve the lives of 40 million older adults by 2030. Come join an awesome team and learn about the work we do, the people we serve, and why equitable aging matters now more than ever. At NCOA, we represent the interests of the aging population across the nation, while striving to live out our core values of equity, excellence, and innovation. This is meaningful work where we put "people first" and our employees can learn and grow, where work/life balance is prioritized, and have a flexible hybrid work schedule while being part of a dynamic, collaborative team. We are interested in growing our team with passionate, committed, and innovative individuals. The Associate Director of Health Promotion Programs will join NCOA at a time of dynamic growth. POSITION SUMMARY The National Council on Aging (NCOA) is committed to improving the health and well-being of older adults and adults with disabilities. Through our Center for Healthy Aging (CHA), we support the delivery and sustainability of evidence-based programs through two National Resource Centers funded by the Administration for Community Living: The National Chronic Disease Self-Management Education Resource Center and the National Falls Prevention Resource Center. We are seeking an experienced and motivated Associate Director of Health Promotion Programs to join our CHA team. The Associate Director plays a key role in coordinating program activities, providing technical assistance, resource development, and building the capacity of partners to implement and sustain evidence-based health promotion and disease prevention programs. This position works under the supervision of the Director of Health Promotion Programs, collaborating closely with directors, project specialists, and external stakeholders. The Associate Director provides subject matter expertise in adult health promotion, with a strong focus on chronic disease self-management, falls prevention, business acumen, and sustainable community health strategies. The ideal candidate brings deep content expertise, outstanding project management skills, and a passion for health equity and aging services. Positions at this level typically report to a director or senior director and require advanced knowledge and experience as well as some management capabilities. Incumbents are required to make independent judgements within their scope of work and require minimal oversight. Incumbents generally have five or more years of experience in their discipline and a bachelor's degree or the equivalent, as well as substantive experience at this level. Graduate level degrees may be considered in lieu of experience. KEY RESPONSIBILITIES Program Support and Coordination Assist with the day-to-day coordination and implementation of programmatic activities for the Center for Healthy Aging, two National Resource Centers. Contribute to the development and tracking of work plans, timelines, and deliverables. Support performance monitoring and continuous quality improvement across CHA initiatives. Help manage and respond to partner requests and inquiries in a timely and solution-focused manner. Expand impact by supporting the social impact goals. Technical Assistance and Capacity Building Co-facilitate technical assistance efforts to help state and community-based organizations implement and sustain evidence-based programs. Provide subject matter expertise in chronic disease self-management, falls prevention, and sustainability strategies. Lead and manage the development and delivery of webinars, office hours, toolkits, and other learning opportunities for grantees. Maintain up-to-date knowledge of partner activities and national best practices. Resource Development and Dissemination Lead and manage resource development deliverables in collaboration with key CHA colleagues Contribute to the development of written and digital resources, including fact sheets, implementation guides, success stories, and toolkits. Assist in organizing and facilitating national live webinars, recorded content, training series, and conferences such as the NCOA Age+Action Conference. Outreach and Engagement Represent CHA and NCOA at national and state-level events as needed. Support relationship-building grantees, national partners, community organizations, and federal agencies. Contribute to efforts that strengthen community-clinical linkages and advocate for program expansion. Reporting and Continuous Improvement Support grant-related activities, including data collection, narrative and performance reporting, and compliance tracking. Develop reports, such as issue briefs and ACL semi-annual grant progress reports to meet funding requirements. Assist with proposal writing and the development of new initiatives in collaboration with senior staff. Participating in evaluation activities and ensuring continuous quality improvement feedback is integrated into programming. Other Responsibilities Supervise project specialists or interns as needed. Stay informed about current trends and developments in aging, public health, and evidence-based programs. Ability to serve as an effective Ambassador for NCOA. Other responsibilities as required. PROFESSIONAL EXPERIENCE/QUALIFICATIONS Bachelor's degree required, preferably in public health, aging services, social services, gerontology, business, behavioral health or a related field. Master's degree preferred. A minimum of five (5) years of relevant experience, ideally in public health or aging services. Demonstrated experience with project coordination or management in nonprofit or government-funded environments. Excellent written and verbal communication skills; comfortable presenting in webinars and conferences. Knowledge of the aging services network, chronic disease prevention, falls prevention, and/or evidence-based programming. Understanding of grant-funded programs, reporting requirements, and evaluation methods. Strong interpersonal skills and ability to collaborate with diverse stakeholders. Proficiency in Microsoft Office Suite and familiarity with tools like Salesforce, Asana, and webinar platforms (preferred). Willingness and ability to participate in anticipated in-state and out-of-state travel, including overnight travel, as requested (up to 10-15%). PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequently required to sit or use a standing desk. Occasionally required to walk. Occasionally required to reach with hands and arms. Frequently required to talk or listen. Occasionally required to bend, lift or climb stairs. Occasionally required to lift light weights (less than 25 pounds). WORK ENVIRONMENT The noise level in the work environment is usually moderate. SELECTION PROCESS We only accept applications that follow the electronic process. No phone calls please. This position is subject to background screening. NCOA offers generous benefits, including: Medical, Dental, Vision, STD, LTD insurances Paid vacation, sick, and other types of leave 403(b) Retirement plan Hybrid remote work options And more! NCOA is an Equal Employment Opportunity Employer PI7c5bbe63815b-3514
09/05/2025
Full time
National Council on Aging We believe every person deserves to age well. That's why we're on a path to improve the lives of 40 million older adults by 2030. Come join an awesome team and learn about the work we do, the people we serve, and why equitable aging matters now more than ever. At NCOA, we represent the interests of the aging population across the nation, while striving to live out our core values of equity, excellence, and innovation. This is meaningful work where we put "people first" and our employees can learn and grow, where work/life balance is prioritized, and have a flexible hybrid work schedule while being part of a dynamic, collaborative team. We are interested in growing our team with passionate, committed, and innovative individuals. The Associate Director of Health Promotion Programs will join NCOA at a time of dynamic growth. POSITION SUMMARY The National Council on Aging (NCOA) is committed to improving the health and well-being of older adults and adults with disabilities. Through our Center for Healthy Aging (CHA), we support the delivery and sustainability of evidence-based programs through two National Resource Centers funded by the Administration for Community Living: The National Chronic Disease Self-Management Education Resource Center and the National Falls Prevention Resource Center. We are seeking an experienced and motivated Associate Director of Health Promotion Programs to join our CHA team. The Associate Director plays a key role in coordinating program activities, providing technical assistance, resource development, and building the capacity of partners to implement and sustain evidence-based health promotion and disease prevention programs. This position works under the supervision of the Director of Health Promotion Programs, collaborating closely with directors, project specialists, and external stakeholders. The Associate Director provides subject matter expertise in adult health promotion, with a strong focus on chronic disease self-management, falls prevention, business acumen, and sustainable community health strategies. The ideal candidate brings deep content expertise, outstanding project management skills, and a passion for health equity and aging services. Positions at this level typically report to a director or senior director and require advanced knowledge and experience as well as some management capabilities. Incumbents are required to make independent judgements within their scope of work and require minimal oversight. Incumbents generally have five or more years of experience in their discipline and a bachelor's degree or the equivalent, as well as substantive experience at this level. Graduate level degrees may be considered in lieu of experience. KEY RESPONSIBILITIES Program Support and Coordination Assist with the day-to-day coordination and implementation of programmatic activities for the Center for Healthy Aging, two National Resource Centers. Contribute to the development and tracking of work plans, timelines, and deliverables. Support performance monitoring and continuous quality improvement across CHA initiatives. Help manage and respond to partner requests and inquiries in a timely and solution-focused manner. Expand impact by supporting the social impact goals. Technical Assistance and Capacity Building Co-facilitate technical assistance efforts to help state and community-based organizations implement and sustain evidence-based programs. Provide subject matter expertise in chronic disease self-management, falls prevention, and sustainability strategies. Lead and manage the development and delivery of webinars, office hours, toolkits, and other learning opportunities for grantees. Maintain up-to-date knowledge of partner activities and national best practices. Resource Development and Dissemination Lead and manage resource development deliverables in collaboration with key CHA colleagues Contribute to the development of written and digital resources, including fact sheets, implementation guides, success stories, and toolkits. Assist in organizing and facilitating national live webinars, recorded content, training series, and conferences such as the NCOA Age+Action Conference. Outreach and Engagement Represent CHA and NCOA at national and state-level events as needed. Support relationship-building grantees, national partners, community organizations, and federal agencies. Contribute to efforts that strengthen community-clinical linkages and advocate for program expansion. Reporting and Continuous Improvement Support grant-related activities, including data collection, narrative and performance reporting, and compliance tracking. Develop reports, such as issue briefs and ACL semi-annual grant progress reports to meet funding requirements. Assist with proposal writing and the development of new initiatives in collaboration with senior staff. Participating in evaluation activities and ensuring continuous quality improvement feedback is integrated into programming. Other Responsibilities Supervise project specialists or interns as needed. Stay informed about current trends and developments in aging, public health, and evidence-based programs. Ability to serve as an effective Ambassador for NCOA. Other responsibilities as required. PROFESSIONAL EXPERIENCE/QUALIFICATIONS Bachelor's degree required, preferably in public health, aging services, social services, gerontology, business, behavioral health or a related field. Master's degree preferred. A minimum of five (5) years of relevant experience, ideally in public health or aging services. Demonstrated experience with project coordination or management in nonprofit or government-funded environments. Excellent written and verbal communication skills; comfortable presenting in webinars and conferences. Knowledge of the aging services network, chronic disease prevention, falls prevention, and/or evidence-based programming. Understanding of grant-funded programs, reporting requirements, and evaluation methods. Strong interpersonal skills and ability to collaborate with diverse stakeholders. Proficiency in Microsoft Office Suite and familiarity with tools like Salesforce, Asana, and webinar platforms (preferred). Willingness and ability to participate in anticipated in-state and out-of-state travel, including overnight travel, as requested (up to 10-15%). PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequently required to sit or use a standing desk. Occasionally required to walk. Occasionally required to reach with hands and arms. Frequently required to talk or listen. Occasionally required to bend, lift or climb stairs. Occasionally required to lift light weights (less than 25 pounds). WORK ENVIRONMENT The noise level in the work environment is usually moderate. SELECTION PROCESS We only accept applications that follow the electronic process. No phone calls please. This position is subject to background screening. NCOA offers generous benefits, including: Medical, Dental, Vision, STD, LTD insurances Paid vacation, sick, and other types of leave 403(b) Retirement plan Hybrid remote work options And more! NCOA is an Equal Employment Opportunity Employer PI7c5bbe63815b-3514
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. The work schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00PM Local Time and any hours worked on Saturday or Sunday. After six months in-office, you'll have the opportunity to work offsite 2 days per week. The actual onsite days are settled between each employee and their manager. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Phoenix candidates must successfully prepare for and pass the Property & Casualty (P&C) state licensing exam and obtain license before their hire date. USAA provides all study materials for the licensing prep course and the state license exam fees for up to three attempts. For new hires starting in September, October, November we are offering a signing bonus of $2,000. Bonuses will be paid in two equal installments of $1,000 after 45 days of employment and after one year of employment. Our Insurance Customer Service Representatives in our 1 Norterra Drive, Phoenix, AZ location will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. USAA offers Phoenix employees who reside in designated service zones, a fully subsidized, reliable, safe, and employee-centric transportation solution. The service zone includes all areas connecting to Tempe: Ahwatukee, Alhambra, Central Phoenix, Chandler, Gilbert, Maricopa, Mesa, Paradise Valley, Queen Creek, Scottsdale. This convenient service will transport employees from a designated park & ride location to the Phoenix Campus. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines of insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states. Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs. Use available tools and resources to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire What sets you apart: 1 year of customer contact experience in a needs-based sales environment US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. The work schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00PM Local Time and any hours worked on Saturday or Sunday. After six months in-office, you'll have the opportunity to work offsite 2 days per week. The actual onsite days are settled between each employee and their manager. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Phoenix candidates must successfully prepare for and pass the Property & Casualty (P&C) state licensing exam and obtain license before their hire date. USAA provides all study materials for the licensing prep course and the state license exam fees for up to three attempts. For new hires starting in September, October, November we are offering a signing bonus of $2,000. Bonuses will be paid in two equal installments of $1,000 after 45 days of employment and after one year of employment. Our Insurance Customer Service Representatives in our 1 Norterra Drive, Phoenix, AZ location will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. USAA offers Phoenix employees who reside in designated service zones, a fully subsidized, reliable, safe, and employee-centric transportation solution. The service zone includes all areas connecting to Tempe: Ahwatukee, Alhambra, Central Phoenix, Chandler, Gilbert, Maricopa, Mesa, Paradise Valley, Queen Creek, Scottsdale. This convenient service will transport employees from a designated park & ride location to the Phoenix Campus. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines of insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states. Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs. Use available tools and resources to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire What sets you apart: 1 year of customer contact experience in a needs-based sales environment US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service. Job Description Summary: POSITION OBJECTIVE: This seasonal position is responsible for managing inbound and outbound calls, chats, and customer emails in a professional manner, aligned with See's Candies standards for customer service, order accuracy, and sales goal achievement. The role focuses on building strong customer relationships, resolving inquiries, and supporting sales through upselling and suggestive selling techniques. The pay range for this position at the commencement of employment is expected to be between $19.50- $20.50 per hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.Job Description: POSITION RESPONSIBILITIES: Provide exceptional customer service via phone, chats, and email, guided by See's Core Principles. Handle customer interactions,including order entry, account creation, adjustments, literature requests, and tracking. Recommend products and programs tailored to customer needs. Process orders, payments, and shipping details accurately. Resolve customer issues promptly and professionally. Maintain knowledge of all product lines and programs, including eCommerce, Volume Savings, Fundraising, and Corporate Gifting. Duties can include handling inbound/outbound calls, chats, cases, tracing, Gift Services order entry, processing shop worksheets, Yumraising support, logo, and Amazon support. Record compliments and complaints and process necessary adjustments. Support additionaltasks as assigned by management. MINIMUM QUALIFICATIONS: Prior customer serviceexperience;call center or sales/telemarketing preferred. Clear, friendly phone voice, strong verbal, and written communication skills. High attention to detail and ability to work quickly and accurately. Proficient typing and PC keyboard skills. Familiarity with Customer Relationship Management (CRM) systems. Quick learner with a proactive and positive approach to change. See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance and Los Angeles Municipal Code 189.00).
09/05/2025
Full time
Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service. Job Description Summary: POSITION OBJECTIVE: This seasonal position is responsible for managing inbound and outbound calls, chats, and customer emails in a professional manner, aligned with See's Candies standards for customer service, order accuracy, and sales goal achievement. The role focuses on building strong customer relationships, resolving inquiries, and supporting sales through upselling and suggestive selling techniques. The pay range for this position at the commencement of employment is expected to be between $19.50- $20.50 per hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.Job Description: POSITION RESPONSIBILITIES: Provide exceptional customer service via phone, chats, and email, guided by See's Core Principles. Handle customer interactions,including order entry, account creation, adjustments, literature requests, and tracking. Recommend products and programs tailored to customer needs. Process orders, payments, and shipping details accurately. Resolve customer issues promptly and professionally. Maintain knowledge of all product lines and programs, including eCommerce, Volume Savings, Fundraising, and Corporate Gifting. Duties can include handling inbound/outbound calls, chats, cases, tracing, Gift Services order entry, processing shop worksheets, Yumraising support, logo, and Amazon support. Record compliments and complaints and process necessary adjustments. Support additionaltasks as assigned by management. MINIMUM QUALIFICATIONS: Prior customer serviceexperience;call center or sales/telemarketing preferred. Clear, friendly phone voice, strong verbal, and written communication skills. High attention to detail and ability to work quickly and accurately. Proficient typing and PC keyboard skills. Familiarity with Customer Relationship Management (CRM) systems. Quick learner with a proactive and positive approach to change. See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance and Los Angeles Municipal Code 189.00).
Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service. Job Description Summary: The seasonal Inside Sales Representative is responsible for increasing See's Volume Savings business through the sale of corporate gifts, fundraising, and overall volume savings sales. The pay range for this position is expected to be $19.50 - $20.52 per hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.Job Description: Key Responsibilities: Promotes a "customer first" culture and commitment to delivering outstanding results for all customers while focusing on See's principles. Achieves sales targets set by management for assigned territory. Increases the number of accounts while retaining and growing existing business. Updates and maintains seasonal sale pipeline to ensure timely and accurate reporting. Utilizing lead list, performs outbound telesales calls to potential, current or previous customers via phone and email. Assists customers in selecting the most appropriate products and programs by tailoring recommendations to specific customer needs. Identifies issues and provides appropriate solutions to build value in the customer relationship. Effectively nurtures sales leads while utilizing consultative sales skills to assess and close sales. Partners and supports Field Sales Representative sales efforts for assigned territory. Provides exceptional customer service to potential and existing customers. Maintains positive working relationships and partnerships with Field Sales, Customer Service and Shop Employees to ensure customer needs are always met while fostering a positive work environment. Maintains a thorough working knowledge of See's products and Volume Savings programs (Fundraising, Business Gifts, Group Savings, Yumraising, Gift Services), plus Retail and Ecommerce sales channels. Ensures customer account information is kept current and accurate by continually updating customer database. Follows all other set processes and procedures. Handles inbound customer calls and emails; responds to customers' inquiries in a timely manner. Assists with special projects as assigned by Inside Sales Supervisor and performs other duties as required. Responsible for identifying opportunities to enhance technology and innovation that will improve departmental effectiveness. All See's staff must be committed to the company's core principles and workplace values, including diversity and inclusion. Minimum Qualifications: Two years inside sales, telesales, outbound call center experience, or sales equivalent. Friendly and clear-speaking phone voice, effective communication skills required. Superior written and verbal skills - appropriate grammar and basic spelling skills required (test administered). Self-motivated, results-oriented with competitive spirit. Cross-selling and up-selling skills and experience strongly preferred. Excellent customer service skills. Salesforce or other Customer Relationship Management (CRM) experience preferred. Demonstrated PC proficiency in Windows environment; Microsoft Word, Excel and Internet skills required. Accurate typing skills of at least 35 wpm with 90% accuracy (test administered). Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner. See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance and Los Angeles Municipal Code 189.00).
09/04/2025
Full time
Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service. Job Description Summary: The seasonal Inside Sales Representative is responsible for increasing See's Volume Savings business through the sale of corporate gifts, fundraising, and overall volume savings sales. The pay range for this position is expected to be $19.50 - $20.52 per hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.Job Description: Key Responsibilities: Promotes a "customer first" culture and commitment to delivering outstanding results for all customers while focusing on See's principles. Achieves sales targets set by management for assigned territory. Increases the number of accounts while retaining and growing existing business. Updates and maintains seasonal sale pipeline to ensure timely and accurate reporting. Utilizing lead list, performs outbound telesales calls to potential, current or previous customers via phone and email. Assists customers in selecting the most appropriate products and programs by tailoring recommendations to specific customer needs. Identifies issues and provides appropriate solutions to build value in the customer relationship. Effectively nurtures sales leads while utilizing consultative sales skills to assess and close sales. Partners and supports Field Sales Representative sales efforts for assigned territory. Provides exceptional customer service to potential and existing customers. Maintains positive working relationships and partnerships with Field Sales, Customer Service and Shop Employees to ensure customer needs are always met while fostering a positive work environment. Maintains a thorough working knowledge of See's products and Volume Savings programs (Fundraising, Business Gifts, Group Savings, Yumraising, Gift Services), plus Retail and Ecommerce sales channels. Ensures customer account information is kept current and accurate by continually updating customer database. Follows all other set processes and procedures. Handles inbound customer calls and emails; responds to customers' inquiries in a timely manner. Assists with special projects as assigned by Inside Sales Supervisor and performs other duties as required. Responsible for identifying opportunities to enhance technology and innovation that will improve departmental effectiveness. All See's staff must be committed to the company's core principles and workplace values, including diversity and inclusion. Minimum Qualifications: Two years inside sales, telesales, outbound call center experience, or sales equivalent. Friendly and clear-speaking phone voice, effective communication skills required. Superior written and verbal skills - appropriate grammar and basic spelling skills required (test administered). Self-motivated, results-oriented with competitive spirit. Cross-selling and up-selling skills and experience strongly preferred. Excellent customer service skills. Salesforce or other Customer Relationship Management (CRM) experience preferred. Demonstrated PC proficiency in Windows environment; Microsoft Word, Excel and Internet skills required. Accurate typing skills of at least 35 wpm with 90% accuracy (test administered). Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner. See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance and Los Angeles Municipal Code 189.00).
Agent Support Representative Frisco, TX Onsite COMPENSATION & SCHEDULE •$24 - $25 Based on Experience • Full-time, schedule flexibility required • W2 • Start date:8/18/25 ROLE IMPACT This role is critical in ensuring seamless support for the client's internal and external sales agents. As the first point of contact, the Agent Support Representative drives agent satisfaction by resolving inquiries, processing changes, and assisting with product knowledge-all while maintaining accurate records and adhering to company policies. KEY RESPONSIBILITIES • Serve as primary contact for agent inquiries via phone, email, and voicemail • Process agent plan changes, additions/removals, and record updates • Support agent sales portal navigation and troubleshoot access issues • Handle initial member record payments and update relevant data fields • Provide timely, courteous, and accurate information on product offerings MINIMUM QUALIFICATIONS • 2+ years of customer service experience in a call center environment • 1+ year of health insurance industry experience • High school diploma, GED, or equivalent experience • Ability to type 30+ WPM while actively engaging in call transactions CORE TOOLS & SYSTEMS • Microsoft Office Suite (intermediate proficiency) • Client-specific sales portal and CRM system • Standard call center telephony and ticketing systems PREFERRED SKILLS • Strong analytical and problem-solving capabilities • Self-motivated with the ability to work independently and in team settings • Excellent verbal and written communication By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
09/04/2025
Full time
Agent Support Representative Frisco, TX Onsite COMPENSATION & SCHEDULE •$24 - $25 Based on Experience • Full-time, schedule flexibility required • W2 • Start date:8/18/25 ROLE IMPACT This role is critical in ensuring seamless support for the client's internal and external sales agents. As the first point of contact, the Agent Support Representative drives agent satisfaction by resolving inquiries, processing changes, and assisting with product knowledge-all while maintaining accurate records and adhering to company policies. KEY RESPONSIBILITIES • Serve as primary contact for agent inquiries via phone, email, and voicemail • Process agent plan changes, additions/removals, and record updates • Support agent sales portal navigation and troubleshoot access issues • Handle initial member record payments and update relevant data fields • Provide timely, courteous, and accurate information on product offerings MINIMUM QUALIFICATIONS • 2+ years of customer service experience in a call center environment • 1+ year of health insurance industry experience • High school diploma, GED, or equivalent experience • Ability to type 30+ WPM while actively engaging in call transactions CORE TOOLS & SYSTEMS • Microsoft Office Suite (intermediate proficiency) • Client-specific sales portal and CRM system • Standard call center telephony and ticketing systems PREFERRED SKILLS • Strong analytical and problem-solving capabilities • Self-motivated with the ability to work independently and in team settings • Excellent verbal and written communication By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
We have recently DOUBLED our call center team and increased our marketing which means we have more leads/appointments than sales reps! Come join a highly reputable home improvement company that offers pre-screened appointments, flexible schedule, uncapped commissions earning up to $150k in first year and so much more! 1-800 Hansons has been one of the top home improvement companies based in Michigan and Ohio for over 37 years. We are now in 14 states across the country with 24 locations. We are continuously growing in locations as well as products, which also means a lot of internal growth opportunities! As a Sales Consultant with 1-800 Hansons, you focus on a customer relationship based sales process to give a 5-star experience. Our sales process involves pre-screened qualified appointments provided, AI Tools provided to retrieve accurate measurements of the exterior of the home with ease as well as provide a visual of the completed install during the sales appointment! To be a Sales Consultant with 1-800 Hansons, experience isn't necessary as we provide training to help you develop and be successful on the team! We also welcome those with talent that have been in the sales industry for years that are ready to join an opportunity that pays what you put into it! What We Offer: Paid training to learn our process, product knowledge and get hands-on experience before running appointments on your own. Earn 100% uncapped commission with limitless income potential Average first-year earnings of $80k - $150k Top performers earn up to $300k+ Double commission opportunities on self-generated leads Ability to sell all of our products (windows, roofing, siding, gutters, gutter protection and bath/shower) Weekly pay along Appointment times vary, providing flexibility in your daily routine Receive pre-qualified appointments provided daily to ensure a high success rate Use AI tools to provide an easier sales demonstration while also giving a 5-star customer experience Opportunities for advancement quick internal growth What you'll be doing: Run 1-3 appointments per day in a 60-mile radius of the Denver, CO office You will be educating customers on our quality products and services, in their home. Use AI tools to provide accurate measurements of the exterior portion of the home while also giving the customers the opportunity to be interactive with a great visual tool. This gives the customers a better understanding of the process and a peace of mind moving forward with the sale Offer a quote within the customers' budget while giving you a high commission rate. Also able to start the customer in the financial assistance process if needed You will be able to close sales at an average rate of 30% or more, by identifying customer needs and provide a 5-star shop-at-home experience. What we are looking for: The ideal sales candidate has a great amount of customer service and/or sales experience Sales representatives are 1099 subcontractors where you'll need to provide your vehicle and iPad for the opportunity A strong work ethic and the drive to thrive in a fast-paced environment. An entrepreneurial mindset to be in control of your own earnings. Sales representatives will need your own transportation as well as provide an iPad Compensation details: 00 Yearly Salary PIdcb890f737b2-3757
09/04/2025
Full time
We have recently DOUBLED our call center team and increased our marketing which means we have more leads/appointments than sales reps! Come join a highly reputable home improvement company that offers pre-screened appointments, flexible schedule, uncapped commissions earning up to $150k in first year and so much more! 1-800 Hansons has been one of the top home improvement companies based in Michigan and Ohio for over 37 years. We are now in 14 states across the country with 24 locations. We are continuously growing in locations as well as products, which also means a lot of internal growth opportunities! As a Sales Consultant with 1-800 Hansons, you focus on a customer relationship based sales process to give a 5-star experience. Our sales process involves pre-screened qualified appointments provided, AI Tools provided to retrieve accurate measurements of the exterior of the home with ease as well as provide a visual of the completed install during the sales appointment! To be a Sales Consultant with 1-800 Hansons, experience isn't necessary as we provide training to help you develop and be successful on the team! We also welcome those with talent that have been in the sales industry for years that are ready to join an opportunity that pays what you put into it! What We Offer: Paid training to learn our process, product knowledge and get hands-on experience before running appointments on your own. Earn 100% uncapped commission with limitless income potential Average first-year earnings of $80k - $150k Top performers earn up to $300k+ Double commission opportunities on self-generated leads Ability to sell all of our products (windows, roofing, siding, gutters, gutter protection and bath/shower) Weekly pay along Appointment times vary, providing flexibility in your daily routine Receive pre-qualified appointments provided daily to ensure a high success rate Use AI tools to provide an easier sales demonstration while also giving a 5-star customer experience Opportunities for advancement quick internal growth What you'll be doing: Run 1-3 appointments per day in a 60-mile radius of the Denver, CO office You will be educating customers on our quality products and services, in their home. Use AI tools to provide accurate measurements of the exterior portion of the home while also giving the customers the opportunity to be interactive with a great visual tool. This gives the customers a better understanding of the process and a peace of mind moving forward with the sale Offer a quote within the customers' budget while giving you a high commission rate. Also able to start the customer in the financial assistance process if needed You will be able to close sales at an average rate of 30% or more, by identifying customer needs and provide a 5-star shop-at-home experience. What we are looking for: The ideal sales candidate has a great amount of customer service and/or sales experience Sales representatives are 1099 subcontractors where you'll need to provide your vehicle and iPad for the opportunity A strong work ethic and the drive to thrive in a fast-paced environment. An entrepreneurial mindset to be in control of your own earnings. Sales representatives will need your own transportation as well as provide an iPad Compensation details: 00 Yearly Salary PIdcb890f737b2-3757
Description: Are you a motivated and customer-focused individual looking to join a dynamic team in the automotive industry? Ressler Motor Company is currently seeking enthusiastic candidates to join our Business Development Center (BDC) as BDC Representatives. In this role, you will play a vital part in our dealership's success by connecting with customers and assisting them in finding their perfect vehicle and service solutions. Key Responsibilities: Customer Engagement: Engage with customers via phone, email, and other digital communication channels to understand their automotive needs and preferences. Lead Management: Manage incoming leads and inquiries, ensuring timely and personalized responses to potential customers. Appointment Scheduling: Schedule appointments for customers to visit our dealership for vehicle purchases, test drives, and service appointments. Product Knowledge: Develop a strong understanding of our new and used vehicle inventory, as well as our service offerings, to effectively assist customers. Customer Follow-up: Follow up with customers to ensure a positive buying and servicing experience, address any questions or concerns, and gather feedback. Sales Support: Collaborate with our sales and service teams to facilitate a seamless customer journey from inquiry to purchase or service. Requirements: Exceptional communication and interpersonal skills. Customer-centric mindset with a passion for providing outstanding service. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Previous experience in customer service, sales, or a call center is a plus. Proficiency in using CRM systems and digital communication tools. A high level of professionalism and a positive attitude. Strong organizational and time management skills. Compensation details: 17-22 Hourly Wage PIb48fab8b57c2-8795
09/04/2025
Full time
Description: Are you a motivated and customer-focused individual looking to join a dynamic team in the automotive industry? Ressler Motor Company is currently seeking enthusiastic candidates to join our Business Development Center (BDC) as BDC Representatives. In this role, you will play a vital part in our dealership's success by connecting with customers and assisting them in finding their perfect vehicle and service solutions. Key Responsibilities: Customer Engagement: Engage with customers via phone, email, and other digital communication channels to understand their automotive needs and preferences. Lead Management: Manage incoming leads and inquiries, ensuring timely and personalized responses to potential customers. Appointment Scheduling: Schedule appointments for customers to visit our dealership for vehicle purchases, test drives, and service appointments. Product Knowledge: Develop a strong understanding of our new and used vehicle inventory, as well as our service offerings, to effectively assist customers. Customer Follow-up: Follow up with customers to ensure a positive buying and servicing experience, address any questions or concerns, and gather feedback. Sales Support: Collaborate with our sales and service teams to facilitate a seamless customer journey from inquiry to purchase or service. Requirements: Exceptional communication and interpersonal skills. Customer-centric mindset with a passion for providing outstanding service. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Previous experience in customer service, sales, or a call center is a plus. Proficiency in using CRM systems and digital communication tools. A high level of professionalism and a positive attitude. Strong organizational and time management skills. Compensation details: 17-22 Hourly Wage PIb48fab8b57c2-8795
Description: POSITION SUMMARY: The Business Development Center(BDC) Representative is primarily responsible for answering all incoming Sales/Service phone calls and serving customers enthusiastically on the phone, via e-mail, and instant messaging, securing and updating confidential customer information, and scheduling sales appointments while maintaining the highest level of customer service, satisfaction, and retention. ESSENTIAL DUTIES: Answer incoming Sales/Service calls, schedules sales appointments, and secure client information in a courteous and professional manner. Answer incoming Sales/Service Appointment and Internet leads for Subaru, Audi and VW and ensure successful handoffs of phone and internet leads to Sales Consultants/Service Advisors. Adhere to pre-set phone scripts and make suggestions for improvements to management. Document conversations with customers in a detailed and through manner to allow reference of conversation notes at a future date. Follow up with and re-schedule no-show customer appointments. Accurately maintain and update the BDC Call Log Take photos of inventory to ensure accurate inventory representation on websites. Requirements: Education and Experience: High School Diploma or Equivalent. Compensation details: 17-22 Hourly Wage PI1a07adc88d71-1311
09/04/2025
Full time
Description: POSITION SUMMARY: The Business Development Center(BDC) Representative is primarily responsible for answering all incoming Sales/Service phone calls and serving customers enthusiastically on the phone, via e-mail, and instant messaging, securing and updating confidential customer information, and scheduling sales appointments while maintaining the highest level of customer service, satisfaction, and retention. ESSENTIAL DUTIES: Answer incoming Sales/Service calls, schedules sales appointments, and secure client information in a courteous and professional manner. Answer incoming Sales/Service Appointment and Internet leads for Subaru, Audi and VW and ensure successful handoffs of phone and internet leads to Sales Consultants/Service Advisors. Adhere to pre-set phone scripts and make suggestions for improvements to management. Document conversations with customers in a detailed and through manner to allow reference of conversation notes at a future date. Follow up with and re-schedule no-show customer appointments. Accurately maintain and update the BDC Call Log Take photos of inventory to ensure accurate inventory representation on websites. Requirements: Education and Experience: High School Diploma or Equivalent. Compensation details: 17-22 Hourly Wage PI1a07adc88d71-1311
Description Business Development Representative A Business Development Representative reports to the Vice President of Business Development. With the oversight of the Vice President of Business Development, the Representative is responsible for creating and implementing a strategic marketing plan in their assigned region. They are responsible for marketing all Granite Recovery Centers programs in an assigned territory. This includes face to face meetings with health care providers, attending networking events in their region, hosting dinners, lunches, and special events. Essential Job Functions Promote a strong GRC culture in all associates including management throughout the organization Develops and implements regional strategies that supports the overall Strategic Business Development Plan Develops and maintains referral relationships Consistently achieves 7 admissions per month Consistently inputs activities and pertinent account information into CRM Demonstrates the ability to work with internal GRC team members Consistently maintains a minimum of 20 face to face meetings per week Develops and maintains exceptional knowledge of all Granite Recovery Center Programs Delivers accurate and timely weekly and quarterly reports Actively participates in team calls and meetings and offers potential solutions to obstacles incurred This person will be required to travel by automobile daily and will be responsible for covering a specific territory. Overnight travel may be required. Other duties as assigned Minimum Qualifications Knowledge of and the ability to effectively communicate all programs and service offering to key stakeholders Bachelors Degree or higher preferred Strong selling skills (2-3 years sales experience) Health care experience a plus Strong customer service skills Professionally represents Granite Recovery Centers Satisfactory references from employers and/or professional peers. Satisfactory criminal background check, Motor Vehicle Report (if applicable), and drug screen. Benefits: Competitive salary Comprehensive benefits package including medical, dental, vision and 401(K) Generous paid time off accrual Excellent growth and development opportunities Satisfying and rewarding work striving to overcome the opioid epidemic Here is what you can expect from us: Granite Recovery is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our Shreveport center provides individualized care and evidence-based clinical approaches in an environment that promotes healing. Granite Recovery is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veterans status or any other classification protected by State/Federal laws. PI212527ea1d81-2078 Required Preferred Job Industries Other
09/03/2025
Full time
Description Business Development Representative A Business Development Representative reports to the Vice President of Business Development. With the oversight of the Vice President of Business Development, the Representative is responsible for creating and implementing a strategic marketing plan in their assigned region. They are responsible for marketing all Granite Recovery Centers programs in an assigned territory. This includes face to face meetings with health care providers, attending networking events in their region, hosting dinners, lunches, and special events. Essential Job Functions Promote a strong GRC culture in all associates including management throughout the organization Develops and implements regional strategies that supports the overall Strategic Business Development Plan Develops and maintains referral relationships Consistently achieves 7 admissions per month Consistently inputs activities and pertinent account information into CRM Demonstrates the ability to work with internal GRC team members Consistently maintains a minimum of 20 face to face meetings per week Develops and maintains exceptional knowledge of all Granite Recovery Center Programs Delivers accurate and timely weekly and quarterly reports Actively participates in team calls and meetings and offers potential solutions to obstacles incurred This person will be required to travel by automobile daily and will be responsible for covering a specific territory. Overnight travel may be required. Other duties as assigned Minimum Qualifications Knowledge of and the ability to effectively communicate all programs and service offering to key stakeholders Bachelors Degree or higher preferred Strong selling skills (2-3 years sales experience) Health care experience a plus Strong customer service skills Professionally represents Granite Recovery Centers Satisfactory references from employers and/or professional peers. Satisfactory criminal background check, Motor Vehicle Report (if applicable), and drug screen. Benefits: Competitive salary Comprehensive benefits package including medical, dental, vision and 401(K) Generous paid time off accrual Excellent growth and development opportunities Satisfying and rewarding work striving to overcome the opioid epidemic Here is what you can expect from us: Granite Recovery is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our Shreveport center provides individualized care and evidence-based clinical approaches in an environment that promotes healing. Granite Recovery is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veterans status or any other classification protected by State/Federal laws. PI212527ea1d81-2078 Required Preferred Job Industries Other
Part-time Cashier Lake Orion, MI Location: Store 18818 - Lake Orion, MI Requisition ID: REQ-19508 Job Type: Part time Description: This position is located at: 584 N. Lapeer Rd., Lake Orion, Michigan 48362 POSITION SUMMARY Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. REGISTER OPERATIONS (typically 70% or more of role) Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. Processes refunds and/or issues in store merchandise credit to customers for returned merchandise. Uses loss prevention techniques to reduce shortages and prevent shoplifting. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. Maintains familiarity with all ads, rebates and special pricing; reports pricing errors to management. Answers telephones and refers all calls to proper department through the use of the paging system and two way radios. SALES FLOOR (typically 30% or less of role) Greets all customers and assists in answering questions about merchandise; uses The S.A.L.E.S. process to help customers find everything on their lists. Aid customers in locating merchandising in store, on as well as, processing special orders. Displays, stocks and maintains merchandise on end caps, shelves, counters or tables following company plan o gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. Assists with color matching and mixing paint. Collect carts; carry merchandise out to customer cars if needed. ADDITIONAL DUTIES Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness of assigned work areas. Refers customer complaints to proper person for resolution. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. RELATIONSHIPS Professionally communicates with customers, all members of store management, store associates, and the Support Center associates as necessary. TECHNOLOGY Use of computer keyboard, mouse, and Epicor system. QUALIFICATIONS To perform this job successfully, an individual must be at least 16 years of age and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training necessary. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to speak effectively with customers or associates of organization. Ability to understand and respond to verbal instructions or questions. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. PM22 Compensation Details: $12.48 per hour For a full list of benefits and open positions, please visit us at: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. PI3d4b4ec1c3fb-1734
09/03/2025
Full time
Part-time Cashier Lake Orion, MI Location: Store 18818 - Lake Orion, MI Requisition ID: REQ-19508 Job Type: Part time Description: This position is located at: 584 N. Lapeer Rd., Lake Orion, Michigan 48362 POSITION SUMMARY Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. REGISTER OPERATIONS (typically 70% or more of role) Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. Processes refunds and/or issues in store merchandise credit to customers for returned merchandise. Uses loss prevention techniques to reduce shortages and prevent shoplifting. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. Maintains familiarity with all ads, rebates and special pricing; reports pricing errors to management. Answers telephones and refers all calls to proper department through the use of the paging system and two way radios. SALES FLOOR (typically 30% or less of role) Greets all customers and assists in answering questions about merchandise; uses The S.A.L.E.S. process to help customers find everything on their lists. Aid customers in locating merchandising in store, on as well as, processing special orders. Displays, stocks and maintains merchandise on end caps, shelves, counters or tables following company plan o gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. Assists with color matching and mixing paint. Collect carts; carry merchandise out to customer cars if needed. ADDITIONAL DUTIES Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness of assigned work areas. Refers customer complaints to proper person for resolution. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. RELATIONSHIPS Professionally communicates with customers, all members of store management, store associates, and the Support Center associates as necessary. TECHNOLOGY Use of computer keyboard, mouse, and Epicor system. QUALIFICATIONS To perform this job successfully, an individual must be at least 16 years of age and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training necessary. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to speak effectively with customers or associates of organization. Ability to understand and respond to verbal instructions or questions. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. PM22 Compensation Details: $12.48 per hour For a full list of benefits and open positions, please visit us at: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. PI3d4b4ec1c3fb-1734
Part-Time Cashier (Rochester Hills, MI) Location: Store 18505 - Rochester Hills, MI Requisition ID: REQ-22877 Job Type: Part time Description: This position is located at: 1404 Walton Boulevard, Rochester Hills, Michigan 48309 POSITION SUMMARY Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. REGISTER OPERATIONS (typically 70% or more of role) Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. Processes refunds and/or issues in store merchandise credit to customers for returned merchandise. Uses loss prevention techniques to reduce shortages and prevent shoplifting. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. Maintains familiarity with all ads, rebates and special pricing; reports pricing errors to management. Answers telephones and refers all calls to proper department through the use of the paging system and two way radios. SALES FLOOR (typically 30% or less of role) Greets all customers and assists in answering questions about merchandise; uses The S.A.L.E.S. process to help customers find everything on their lists. Aid customers in locating merchandising in store, on as well as, processing special orders. Displays, stocks and maintains merchandise on end caps, shelves, counters or tables following company plan o gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. Assists with color matching and mixing paint. Collect carts; carry merchandise out to customer cars if needed. ADDITIONAL DUTIES Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness of assigned work areas. Refers customer complaints to proper person for resolution. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. RELATIONSHIPS Professionally communicates with customers, all members of store management, store associates, and the Support Center associates as necessary. TECHNOLOGY Use of computer keyboard, mouse, and Epicor system. QUALIFICATIONS To perform this job successfully, an individual must be at least 16 years of age and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training necessary. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to speak effectively with customers or associates of organization. Ability to understand and respond to verbal instructions or questions. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. PM22 Compensation Details: $12.48 per hour For a full list of benefits and open positions, please visit us at: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. PI184e02c5-
09/03/2025
Full time
Part-Time Cashier (Rochester Hills, MI) Location: Store 18505 - Rochester Hills, MI Requisition ID: REQ-22877 Job Type: Part time Description: This position is located at: 1404 Walton Boulevard, Rochester Hills, Michigan 48309 POSITION SUMMARY Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. REGISTER OPERATIONS (typically 70% or more of role) Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. Processes refunds and/or issues in store merchandise credit to customers for returned merchandise. Uses loss prevention techniques to reduce shortages and prevent shoplifting. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. Maintains familiarity with all ads, rebates and special pricing; reports pricing errors to management. Answers telephones and refers all calls to proper department through the use of the paging system and two way radios. SALES FLOOR (typically 30% or less of role) Greets all customers and assists in answering questions about merchandise; uses The S.A.L.E.S. process to help customers find everything on their lists. Aid customers in locating merchandising in store, on as well as, processing special orders. Displays, stocks and maintains merchandise on end caps, shelves, counters or tables following company plan o gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. Assists with color matching and mixing paint. Collect carts; carry merchandise out to customer cars if needed. ADDITIONAL DUTIES Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness of assigned work areas. Refers customer complaints to proper person for resolution. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. RELATIONSHIPS Professionally communicates with customers, all members of store management, store associates, and the Support Center associates as necessary. TECHNOLOGY Use of computer keyboard, mouse, and Epicor system. QUALIFICATIONS To perform this job successfully, an individual must be at least 16 years of age and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training necessary. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to speak effectively with customers or associates of organization. Ability to understand and respond to verbal instructions or questions. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. PM22 Compensation Details: $12.48 per hour For a full list of benefits and open positions, please visit us at: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. PI184e02c5-
Part-time Cashier (Pittsfield, IL) Location: Store 19167 - Pittsfield, IL Requisition ID: REQ-27515 Job Type: Part time Description: This position is located at: 901 W. Fayette St., Pittsfield, Illinois 62363 POSITION SUMMARY Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. REGISTER OPERATIONS (typically 70% or more of role) Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. Processes refunds and/or issues in store merchandise credit to customers for returned merchandise. Uses loss prevention techniques to reduce shortages and prevent shoplifting. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. Maintains familiarity with all ads, rebates and special pricing; reports pricing errors to management. Answers telephones and refers all calls to proper department through the use of the paging system and two way radios. SALES FLOOR (typically 30% or less of role) Greets all customers and assists in answering questions about merchandise; uses The S.A.L.E.S. process to help customers find everything on their lists. Aid customers in locating merchandising in store, on as well as, processing special orders. Displays, stocks and maintains merchandise on end caps, shelves, counters or tables following company plan o gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. Assists with color matching and mixing paint. Collect carts; carry merchandise out to customer cars if needed. ADDITIONAL DUTIES Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness of assigned work areas. Refers customer complaints to proper person for resolution. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. RELATIONSHIPS Professionally communicates with customers, all members of store management, store associates, and the Support Center associates as necessary. TECHNOLOGY Use of computer keyboard, mouse, and Epicor system. QUALIFICATIONS To perform this job successfully, an individual must be at least 16 years of age and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training necessary. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to speak effectively with customers or associates of organization. Ability to understand and respond to verbal instructions or questions. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. PM22 Compensation Details: $15.00 per hour For a full list of benefits and open positions, please visit us at: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. PI907124ed6ddb-1441
09/03/2025
Full time
Part-time Cashier (Pittsfield, IL) Location: Store 19167 - Pittsfield, IL Requisition ID: REQ-27515 Job Type: Part time Description: This position is located at: 901 W. Fayette St., Pittsfield, Illinois 62363 POSITION SUMMARY Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. REGISTER OPERATIONS (typically 70% or more of role) Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. Processes refunds and/or issues in store merchandise credit to customers for returned merchandise. Uses loss prevention techniques to reduce shortages and prevent shoplifting. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. Maintains familiarity with all ads, rebates and special pricing; reports pricing errors to management. Answers telephones and refers all calls to proper department through the use of the paging system and two way radios. SALES FLOOR (typically 30% or less of role) Greets all customers and assists in answering questions about merchandise; uses The S.A.L.E.S. process to help customers find everything on their lists. Aid customers in locating merchandising in store, on as well as, processing special orders. Displays, stocks and maintains merchandise on end caps, shelves, counters or tables following company plan o gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. Assists with color matching and mixing paint. Collect carts; carry merchandise out to customer cars if needed. ADDITIONAL DUTIES Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness of assigned work areas. Refers customer complaints to proper person for resolution. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. RELATIONSHIPS Professionally communicates with customers, all members of store management, store associates, and the Support Center associates as necessary. TECHNOLOGY Use of computer keyboard, mouse, and Epicor system. QUALIFICATIONS To perform this job successfully, an individual must be at least 16 years of age and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training necessary. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to speak effectively with customers or associates of organization. Ability to understand and respond to verbal instructions or questions. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. PM22 Compensation Details: $15.00 per hour For a full list of benefits and open positions, please visit us at: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. PI907124ed6ddb-1441
Repair Technician Broadcast Lens US-CA-Costa Mesa Job ID: 33496 Type: Full-Time # of Openings: 1 Category: Customer Service/Support CUSA Costa Mesa About the Role Canon USA in Costa Mesa, CA is seeking a Broadcast Lens Repair Technician I (Representative, Tech Support I). Located at the Canon Factory Service Center in Costa Mesa, CA, you will perform on-site or in-house repair of Canon lenses. Models may include: ENG lenses, Cinema lenses, Broadcast Studio lenses, Field Lenses and control accessories. Canon's professional imaging products play a vital role in creating visually compelling content that captivates audiences around the world. Our cameras and lenses are trusted by industry professionals for their quality, reliability, and performance. If you have hands-on experience and a passion for maintaining and repairing high-end imaging equipment, we invite you to explore this exciting opportunity. In this role, you will support daily repair operations for Canon's industry-leading broadcast TV lenses and accessories. You'll receive comprehensive training to perform both in-house and on-site repairs on a range of professional imaging equipment, including: What We Offer: Competitive healthcare benefits (medical, dental, and vision) starting on your first day Stable, full-time schedule: Monday to Friday, 7:30 AM - 4:30 PM (40 hours/week) Opportunity to work hands-on with world-class imaging technology Please Note: This position requires full-time, on-site presence at the assigned work location(s). Your Impact Performs routine customer support activities for equipment and systems products such as wiring, cabling Using established company guidelines, performs on-site installation, preventative maintenance, routine repair, and calibration of company's product and equipment such as wiring and cabling Serves as customer contact on technical and service related problems May instruct customers in proper use and operation of equipment Refers the most complex problems to higher level personnel such as supervisor or field engineers Repairs lenses and related Broadcast and Communication products for Canon dealers and customers in a timely and professional manner, to provide an effective service department Provides technical support and training to dealers and support staff via telephone and on site visits, supplies information concerning parts and policies, responds to inquiries and ensures a knowledgeable sales staff Assists customers, supplies information concerning parts, technical advice and schematic technical drawings, and responds to inquiries, to provide customer support Receives and inspects incoming items for repair and furnishes verbal and/or written cost estimates, to provide information concerning costs for repairs Maintains service area, stocks inventory and cleaning chemicals, files service repair records and keeps area generally clean, to ensure a productive work area Represents the organization to customers by providing information, responding to inquiries or troubleshooting product problems Typically reports to a Supervisor or Manager Level I employees are entry-level and learning company policies and processes so they can develop the basic skills necessary to be successful in the job role Their tasks are routine in nature, do not require decision-making and they work under close supervision About You: The Skills & Expertise You Bring Typically requires general education and/or vocational training but little to no experience Ability to demonstrate fundamental knowledge of electromechanical equipment Ability to demonstrate mechanical aptitude and use of electrical meter and hand tools to perform repairs Must be able to lift a minimum of 25lbs. in lens/case weight Minimum six months inspecting, testing, grading, repairing or refurbishing experience of electro-mechanical equipment (i.e. office equipment) Working knowledge of computer platforms, general application software and networking environments Capable of accessing technical websites (i.e. E-Support platform) Demonstrates ability to work in a collaborative work team environment Demonstrates a positive internal and external work attitude Demonstrates good customer service skills and abilities Work on obtaining Canon Product Servicing Certifications Travel of 25% or more is expected for this position Individual must possess a clean valid state driver's license in order to obtain the position This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies We are providing the anticipated rate for this role: $20.54 - $30.75 hourly Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PI86076c6ebd41-1394
09/03/2025
Full time
Repair Technician Broadcast Lens US-CA-Costa Mesa Job ID: 33496 Type: Full-Time # of Openings: 1 Category: Customer Service/Support CUSA Costa Mesa About the Role Canon USA in Costa Mesa, CA is seeking a Broadcast Lens Repair Technician I (Representative, Tech Support I). Located at the Canon Factory Service Center in Costa Mesa, CA, you will perform on-site or in-house repair of Canon lenses. Models may include: ENG lenses, Cinema lenses, Broadcast Studio lenses, Field Lenses and control accessories. Canon's professional imaging products play a vital role in creating visually compelling content that captivates audiences around the world. Our cameras and lenses are trusted by industry professionals for their quality, reliability, and performance. If you have hands-on experience and a passion for maintaining and repairing high-end imaging equipment, we invite you to explore this exciting opportunity. In this role, you will support daily repair operations for Canon's industry-leading broadcast TV lenses and accessories. You'll receive comprehensive training to perform both in-house and on-site repairs on a range of professional imaging equipment, including: What We Offer: Competitive healthcare benefits (medical, dental, and vision) starting on your first day Stable, full-time schedule: Monday to Friday, 7:30 AM - 4:30 PM (40 hours/week) Opportunity to work hands-on with world-class imaging technology Please Note: This position requires full-time, on-site presence at the assigned work location(s). Your Impact Performs routine customer support activities for equipment and systems products such as wiring, cabling Using established company guidelines, performs on-site installation, preventative maintenance, routine repair, and calibration of company's product and equipment such as wiring and cabling Serves as customer contact on technical and service related problems May instruct customers in proper use and operation of equipment Refers the most complex problems to higher level personnel such as supervisor or field engineers Repairs lenses and related Broadcast and Communication products for Canon dealers and customers in a timely and professional manner, to provide an effective service department Provides technical support and training to dealers and support staff via telephone and on site visits, supplies information concerning parts and policies, responds to inquiries and ensures a knowledgeable sales staff Assists customers, supplies information concerning parts, technical advice and schematic technical drawings, and responds to inquiries, to provide customer support Receives and inspects incoming items for repair and furnishes verbal and/or written cost estimates, to provide information concerning costs for repairs Maintains service area, stocks inventory and cleaning chemicals, files service repair records and keeps area generally clean, to ensure a productive work area Represents the organization to customers by providing information, responding to inquiries or troubleshooting product problems Typically reports to a Supervisor or Manager Level I employees are entry-level and learning company policies and processes so they can develop the basic skills necessary to be successful in the job role Their tasks are routine in nature, do not require decision-making and they work under close supervision About You: The Skills & Expertise You Bring Typically requires general education and/or vocational training but little to no experience Ability to demonstrate fundamental knowledge of electromechanical equipment Ability to demonstrate mechanical aptitude and use of electrical meter and hand tools to perform repairs Must be able to lift a minimum of 25lbs. in lens/case weight Minimum six months inspecting, testing, grading, repairing or refurbishing experience of electro-mechanical equipment (i.e. office equipment) Working knowledge of computer platforms, general application software and networking environments Capable of accessing technical websites (i.e. E-Support platform) Demonstrates ability to work in a collaborative work team environment Demonstrates a positive internal and external work attitude Demonstrates good customer service skills and abilities Work on obtaining Canon Product Servicing Certifications Travel of 25% or more is expected for this position Individual must possess a clean valid state driver's license in order to obtain the position This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies We are providing the anticipated rate for this role: $20.54 - $30.75 hourly Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PI86076c6ebd41-1394
Part-Time Cashier (Rockford, MI) Location: Store 18323 - Rockford, MI Requisition ID: REQ-19918 Job Type: Part time Description: This position is located at: 643 Northland Drive Northeast, Rockford, Michigan 49341 POSITION SUMMARY Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. REGISTER OPERATIONS (typically 70% or more of role) Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. Processes refunds and/or issues in store merchandise credit to customers for returned merchandise. Uses loss prevention techniques to reduce shortages and prevent shoplifting. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. Maintains familiarity with all ads, rebates and special pricing; reports pricing errors to management. Answers telephones and refers all calls to proper department through the use of the paging system and two way radios. SALES FLOOR (typically 30% or less of role) Greets all customers and assists in answering questions about merchandise; uses The S.A.L.E.S. process to help customers find everything on their lists. Aid customers in locating merchandising in store, on as well as, processing special orders. Displays, stocks and maintains merchandise on end caps, shelves, counters or tables following company plan o gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. Assists with color matching and mixing paint. Collect carts; carry merchandise out to customer cars if needed. ADDITIONAL DUTIES Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness of assigned work areas. Refers customer complaints to proper person for resolution. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. RELATIONSHIPS Professionally communicates with customers, all members of store management, store associates, and the Support Center associates as necessary. TECHNOLOGY Use of computer keyboard, mouse, and Epicor system. QUALIFICATIONS To perform this job successfully, an individual must be at least 16 years of age and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training necessary. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to speak effectively with customers or associates of organization. Ability to understand and respond to verbal instructions or questions. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. PM22 Compensation Details: $12.48 per hour For a full list of benefits and open positions, please visit us at: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. PI7ac107eff9ce-0476
09/03/2025
Full time
Part-Time Cashier (Rockford, MI) Location: Store 18323 - Rockford, MI Requisition ID: REQ-19918 Job Type: Part time Description: This position is located at: 643 Northland Drive Northeast, Rockford, Michigan 49341 POSITION SUMMARY Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. REGISTER OPERATIONS (typically 70% or more of role) Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. Processes refunds and/or issues in store merchandise credit to customers for returned merchandise. Uses loss prevention techniques to reduce shortages and prevent shoplifting. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. Maintains familiarity with all ads, rebates and special pricing; reports pricing errors to management. Answers telephones and refers all calls to proper department through the use of the paging system and two way radios. SALES FLOOR (typically 30% or less of role) Greets all customers and assists in answering questions about merchandise; uses The S.A.L.E.S. process to help customers find everything on their lists. Aid customers in locating merchandising in store, on as well as, processing special orders. Displays, stocks and maintains merchandise on end caps, shelves, counters or tables following company plan o gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. Assists with color matching and mixing paint. Collect carts; carry merchandise out to customer cars if needed. ADDITIONAL DUTIES Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness of assigned work areas. Refers customer complaints to proper person for resolution. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. RELATIONSHIPS Professionally communicates with customers, all members of store management, store associates, and the Support Center associates as necessary. TECHNOLOGY Use of computer keyboard, mouse, and Epicor system. QUALIFICATIONS To perform this job successfully, an individual must be at least 16 years of age and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training necessary. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to speak effectively with customers or associates of organization. Ability to understand and respond to verbal instructions or questions. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. PM22 Compensation Details: $12.48 per hour For a full list of benefits and open positions, please visit us at: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. PI7ac107eff9ce-0476
Part-time Cashier Location: Store 19159 - Springfield, IL Requisition ID: REQ-24106 Job Type: Part time Description: This position is located at: 1600 Wabash Ave, Springfield, Illinois 62704 POSITION SUMMARY Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. REGISTER OPERATIONS (typically 70% or more of role) Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. Processes refunds and/or issues in store merchandise credit to customers for returned merchandise. Uses loss prevention techniques to reduce shortages and prevent shoplifting. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. Maintains familiarity with all ads, rebates and special pricing; reports pricing errors to management. Answers telephones and refers all calls to proper department through the use of the paging system and two way radios. SALES FLOOR (typically 30% or less of role) Greets all customers and assists in answering questions about merchandise; uses The S.A.L.E.S. process to help customers find everything on their lists. Aid customers in locating merchandising in store, on as well as, processing special orders. Displays, stocks and maintains merchandise on end caps, shelves, counters or tables following company plan o gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. Assists with color matching and mixing paint. Collect carts; carry merchandise out to customer cars if needed. ADDITIONAL DUTIES Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness of assigned work areas. Refers customer complaints to proper person for resolution. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. RELATIONSHIPS Professionally communicates with customers, all members of store management, store associates, and the Support Center associates as necessary. TECHNOLOGY Use of computer keyboard, mouse, and Epicor system. QUALIFICATIONS To perform this job successfully, an individual must be at least 16 years of age and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training necessary. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to speak effectively with customers or associates of organization. Ability to understand and respond to verbal instructions or questions. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. PM22 Compensation Details: $15.00 per hour For a full list of benefits and open positions, please visit us at: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. PI5db68f3cda23-2971
09/03/2025
Full time
Part-time Cashier Location: Store 19159 - Springfield, IL Requisition ID: REQ-24106 Job Type: Part time Description: This position is located at: 1600 Wabash Ave, Springfield, Illinois 62704 POSITION SUMMARY Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. REGISTER OPERATIONS (typically 70% or more of role) Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. Processes refunds and/or issues in store merchandise credit to customers for returned merchandise. Uses loss prevention techniques to reduce shortages and prevent shoplifting. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. Maintains familiarity with all ads, rebates and special pricing; reports pricing errors to management. Answers telephones and refers all calls to proper department through the use of the paging system and two way radios. SALES FLOOR (typically 30% or less of role) Greets all customers and assists in answering questions about merchandise; uses The S.A.L.E.S. process to help customers find everything on their lists. Aid customers in locating merchandising in store, on as well as, processing special orders. Displays, stocks and maintains merchandise on end caps, shelves, counters or tables following company plan o gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. Assists with color matching and mixing paint. Collect carts; carry merchandise out to customer cars if needed. ADDITIONAL DUTIES Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness of assigned work areas. Refers customer complaints to proper person for resolution. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. RELATIONSHIPS Professionally communicates with customers, all members of store management, store associates, and the Support Center associates as necessary. TECHNOLOGY Use of computer keyboard, mouse, and Epicor system. QUALIFICATIONS To perform this job successfully, an individual must be at least 16 years of age and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training necessary. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to speak effectively with customers or associates of organization. Ability to understand and respond to verbal instructions or questions. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. PM22 Compensation Details: $15.00 per hour For a full list of benefits and open positions, please visit us at: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. PI5db68f3cda23-2971
We are a growing, customer-focused company with over 400 dedicated employees across North America. As we continue to expand, we are excited to open a new climate-controlled facility in Fort Worth, Texas. We're looking for a Warehouse Associate to work in our state-of-the-art Distribution Center. The ideal candidate should have a general understanding of a warehouse environment, be a self-starter and be quality focused. The standard work hours are Monday - Friday 1:00 PM - 10:00 PM. The starting pay is $16.00/hr. with a $.65/hr shift differential. Desired Qualifications: A high school diploma, or equivalent. Basic computer skills & the ability to fill out online documents. The ability to read and write English and compute accurate business math. The ability to lift up to 70 lbs., reach, stand and move. Good attendance and punctuality. Must be at least 18 and able to pass a background screening. Why Join Us? At Sager Electronics, we value our team members and strive to provide a comprehensive benefits package for full-time employees. Here is what you can expect: Medical, dental, and vision insurance to keep you and your family healthy. 401(k)/Roth plan with matching, ensuring your financial future is secure. Healthcare Savings Accounts for added flexibility in managing medical expenses. Educational Assistance (Tuition Reimbursement) to support your ongoing learning and development. Continuous training opportunities throughout your employment, empowering you to grow both personally and professionally. A strong commitment to giving back to our communities through philanthropic opportunities and volunteer hours. We understand the importance of work-life balance, and our Paid Time Off is designed to support our employees' well-being. Sager Electronics, a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-add Custom Solutions Center in Lewisville, TX. To learn more about us, visit ITAR: This position requires the use of information or access to hardware that is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. Compensation details: 16-16 Yearly Salary PIeae57-2728
09/03/2025
Full time
We are a growing, customer-focused company with over 400 dedicated employees across North America. As we continue to expand, we are excited to open a new climate-controlled facility in Fort Worth, Texas. We're looking for a Warehouse Associate to work in our state-of-the-art Distribution Center. The ideal candidate should have a general understanding of a warehouse environment, be a self-starter and be quality focused. The standard work hours are Monday - Friday 1:00 PM - 10:00 PM. The starting pay is $16.00/hr. with a $.65/hr shift differential. Desired Qualifications: A high school diploma, or equivalent. Basic computer skills & the ability to fill out online documents. The ability to read and write English and compute accurate business math. The ability to lift up to 70 lbs., reach, stand and move. Good attendance and punctuality. Must be at least 18 and able to pass a background screening. Why Join Us? At Sager Electronics, we value our team members and strive to provide a comprehensive benefits package for full-time employees. Here is what you can expect: Medical, dental, and vision insurance to keep you and your family healthy. 401(k)/Roth plan with matching, ensuring your financial future is secure. Healthcare Savings Accounts for added flexibility in managing medical expenses. Educational Assistance (Tuition Reimbursement) to support your ongoing learning and development. Continuous training opportunities throughout your employment, empowering you to grow both personally and professionally. A strong commitment to giving back to our communities through philanthropic opportunities and volunteer hours. We understand the importance of work-life balance, and our Paid Time Off is designed to support our employees' well-being. Sager Electronics, a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-add Custom Solutions Center in Lewisville, TX. To learn more about us, visit ITAR: This position requires the use of information or access to hardware that is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. Compensation details: 16-16 Yearly Salary PIeae57-2728
Description: Objective: The Mass Merchant Field Sales Representative (FSR) is responsible for sales and store-level relationships with Mass Merchant stores within their designated territory, serving as the company's face at the store level. The role involves cultivating and maintaining relationships with sales and operations personnel of each assigned store to ensure the success of programs and special-order business. Additionally, the representative collaborates with SFP's inside sales and call center personnel to maximize sales and coordinate activities within their territory. FSR will be responsible for Western Pennsylvania territory. Duties/Responsibilities Responsible for achieving the monthly sales plan by increasing sales and gross margin within their territory Provide regular updates on sales, market status, opportunities, and critical issues to the division and Mass Merchant sales team. Participate in contractor events and in-store product demonstrations. Generate new business with non-program products and develop innovative methods to increase store sales. Act as an expert in the market by having thorough knowledge of competition, market trends, pricing, and market opportunities. Cultivate relationship with Mass Merchants' outside sales team (PSEs & PARs) Update, distribute, and maintain SFP binders to all stores. Ensure all stores are adequately supplied with literature, samples, and brochures. Down stock and merchandise on stocked program products Conduct product knowledge (PK) sessions with all store associates regularly to ensure store personnel are comfortable selling our products. Manage claims resolution and product returns promptly. Develop a relationship with RTV clerks. Establish and maintain a relationship with the receiving department to ensure the efficiency of delivery. Follow up on all active quotes Other duties as assigned Requirements: Required Skills/Abilities Extreme focus on customer service Ability to develop and maintain relationships with customers and team members. Continuous improvement toward excellence Solid organizational, communication, listening, and presentation skills. Strong work ethic Self-starter, disciplined individual able to manage their schedule effectively with moderate manager intervention. Strong moral and ethical values both professionally and personally Avoid over-committing or over-promising. A persuasive teaching style to communicate the company's products and services. Intent on listening and able to communicate concisely while being willing to ask questions. Qualifications 1-2 years working in the building materials industry or a similar industry preferred. High School Diploma Clean driving record for the past 5 years Physical Requirements: • Work is conducted in an office/field setting with sedentary to moderate physical effort associated with using a computer, copier, etc. • Ability to walk, sit, or stand for extended periods • May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds This job description outlines the nature of work, required skills, essential abilities, and key functions; it is not an exhaustive list of duties or responsibilities. Starting at $52,000 per year and company vehicle Compensation details: 0 Yearly Salary PI12d94251a9c3-2248
09/02/2025
Full time
Description: Objective: The Mass Merchant Field Sales Representative (FSR) is responsible for sales and store-level relationships with Mass Merchant stores within their designated territory, serving as the company's face at the store level. The role involves cultivating and maintaining relationships with sales and operations personnel of each assigned store to ensure the success of programs and special-order business. Additionally, the representative collaborates with SFP's inside sales and call center personnel to maximize sales and coordinate activities within their territory. FSR will be responsible for Western Pennsylvania territory. Duties/Responsibilities Responsible for achieving the monthly sales plan by increasing sales and gross margin within their territory Provide regular updates on sales, market status, opportunities, and critical issues to the division and Mass Merchant sales team. Participate in contractor events and in-store product demonstrations. Generate new business with non-program products and develop innovative methods to increase store sales. Act as an expert in the market by having thorough knowledge of competition, market trends, pricing, and market opportunities. Cultivate relationship with Mass Merchants' outside sales team (PSEs & PARs) Update, distribute, and maintain SFP binders to all stores. Ensure all stores are adequately supplied with literature, samples, and brochures. Down stock and merchandise on stocked program products Conduct product knowledge (PK) sessions with all store associates regularly to ensure store personnel are comfortable selling our products. Manage claims resolution and product returns promptly. Develop a relationship with RTV clerks. Establish and maintain a relationship with the receiving department to ensure the efficiency of delivery. Follow up on all active quotes Other duties as assigned Requirements: Required Skills/Abilities Extreme focus on customer service Ability to develop and maintain relationships with customers and team members. Continuous improvement toward excellence Solid organizational, communication, listening, and presentation skills. Strong work ethic Self-starter, disciplined individual able to manage their schedule effectively with moderate manager intervention. Strong moral and ethical values both professionally and personally Avoid over-committing or over-promising. A persuasive teaching style to communicate the company's products and services. Intent on listening and able to communicate concisely while being willing to ask questions. Qualifications 1-2 years working in the building materials industry or a similar industry preferred. High School Diploma Clean driving record for the past 5 years Physical Requirements: • Work is conducted in an office/field setting with sedentary to moderate physical effort associated with using a computer, copier, etc. • Ability to walk, sit, or stand for extended periods • May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds This job description outlines the nature of work, required skills, essential abilities, and key functions; it is not an exhaustive list of duties or responsibilities. Starting at $52,000 per year and company vehicle Compensation details: 0 Yearly Salary PI12d94251a9c3-2248
Description: Job Summary: Provides superior service to bank customers by performing banking transactions, opening new accounts and expanding customer relationships. Essential Functions: Maintains and balances a cash drawer, performs ATM and assists with end of night balancing. Receives, posts, pays out funds, balances and proofs customer accounts. Opens new accounts for checking, savings, business accounts, IRA, etc. Identifies customer needs and recommends specific products and/or services by use of CNA process. Expands customer relationships by making appropriate referrals, such as investments, mortgage and commercial loans and handling consumer loans by taking applications and assisting with processing. Maintains and balances cash drawer. Accepts and posts credit card and loan payments and payoffs. Performs account research and problem solving as needed. Cross-trains in other areas of the financial center, such as ATM, Vault, Savings Bonds, Safe Deposit, Wire Transfers, other ancillary services and assists with opening and closing financial center. Contributes to the achievement of financial center sales/service goals by meeting/exceeding individual goals. Upholds customer satisfaction by supporting external and internal customers and answering questions/requests in a timely manner. Maintains customer confidence and protects operations by following the Privacy Policy and keeping information confidential. Complies with the bank procedures and follows regulatory/operational/security guidelines. Adheres to the Check Handling Agreement. Successful Mystery Shop scores. Minimal bank monetary losses. Secondary Functions: Makes tele-consulting as necessary. Provides support by performing clerical duties, such as answering telephone, maintaining accurate records, faxing, copying and filing. Contributes to the team effort by performing other job-related duties as assigned. Requirements: Standards: Proficient in technical processing of all phases of the CSR I position (transactions, opening/closing, new accounts opening, savings, DDA, Commercial DDA, CDs, IRA's, balancing ATM, Safe Deposit processing), balances at 90% or better and assist in finding outages as evidenced by management observation and balancing documentation. Embraces the "ASK" program and strives to achieve personal sales goals (referrals) as evidenced by sales reports and tracking forms. Demonstrates proficiency with ERB process through audit of the CNA folders. Demonstrates excellent customer service/sales skills both in person and on telephone as evidenced by management observation. Good understanding of all areas of compliance regulations (Reg. CC, Reg. E, TISA, Privacy Act, BSA, etc.) as evidenced by absence of regulation violations. Must have completed and passed all mandatory training sessions, classroom, CBT and self-study as scheduled by manager within specified timelines or as classes are available. Answers calls within 3 rings and returns phone calls or follows up on requests and/or questions within 24-hours. Maintains regular attendance and punctuality as evidenced by attendance records. Proficient in consumer loan processing (application and basic processing) as evidenced by minimal errors reported by Consumer Lending Quality Control and management observation. Physical Demands: Talking-Ability to express or exchange ideas by means of the spoken word. Hearing-Ability to receive detailed information through oral communication. Seeing-Ability to view a computer screen for an extended period of time and/or identify individuals visually. Standing-Ability to stand on feet for long periods of time. Walking-Ability to use feet and legs to move from one place to another specifically in narrow/confined spaces. Finger dexterity-Ability to work with fingers for handling coins or other small objects and use a keyboard. Reaching-Ability to extend hand/arms in any direction to move/handle objects. Lifting-Ability to lift and/or move up to 25 pounds. Knowledge, Skills and Abilities: High school diploma or equivalent required. Minimum 1 year customer service or cash handling experience/skills required. Able to communicate with individuals at all levels, provide superior customer service, and work well with others is required. Able to demonstrate a professional courteous manner, present a well-groomed, business-like appearance and use proper telephone etiquette/grammar is required. Able to work a flexible schedule and skills in accuracy, cash handling, and math are required. Basic computer skills and the ability to learn industry-related software are required. PM19 An Equal Employment Opportunity Employer/Minorities/Females/Veterans/Disabilities PI88de2f3c2d18-8152
09/02/2025
Full time
Description: Job Summary: Provides superior service to bank customers by performing banking transactions, opening new accounts and expanding customer relationships. Essential Functions: Maintains and balances a cash drawer, performs ATM and assists with end of night balancing. Receives, posts, pays out funds, balances and proofs customer accounts. Opens new accounts for checking, savings, business accounts, IRA, etc. Identifies customer needs and recommends specific products and/or services by use of CNA process. Expands customer relationships by making appropriate referrals, such as investments, mortgage and commercial loans and handling consumer loans by taking applications and assisting with processing. Maintains and balances cash drawer. Accepts and posts credit card and loan payments and payoffs. Performs account research and problem solving as needed. Cross-trains in other areas of the financial center, such as ATM, Vault, Savings Bonds, Safe Deposit, Wire Transfers, other ancillary services and assists with opening and closing financial center. Contributes to the achievement of financial center sales/service goals by meeting/exceeding individual goals. Upholds customer satisfaction by supporting external and internal customers and answering questions/requests in a timely manner. Maintains customer confidence and protects operations by following the Privacy Policy and keeping information confidential. Complies with the bank procedures and follows regulatory/operational/security guidelines. Adheres to the Check Handling Agreement. Successful Mystery Shop scores. Minimal bank monetary losses. Secondary Functions: Makes tele-consulting as necessary. Provides support by performing clerical duties, such as answering telephone, maintaining accurate records, faxing, copying and filing. Contributes to the team effort by performing other job-related duties as assigned. Requirements: Standards: Proficient in technical processing of all phases of the CSR I position (transactions, opening/closing, new accounts opening, savings, DDA, Commercial DDA, CDs, IRA's, balancing ATM, Safe Deposit processing), balances at 90% or better and assist in finding outages as evidenced by management observation and balancing documentation. Embraces the "ASK" program and strives to achieve personal sales goals (referrals) as evidenced by sales reports and tracking forms. Demonstrates proficiency with ERB process through audit of the CNA folders. Demonstrates excellent customer service/sales skills both in person and on telephone as evidenced by management observation. Good understanding of all areas of compliance regulations (Reg. CC, Reg. E, TISA, Privacy Act, BSA, etc.) as evidenced by absence of regulation violations. Must have completed and passed all mandatory training sessions, classroom, CBT and self-study as scheduled by manager within specified timelines or as classes are available. Answers calls within 3 rings and returns phone calls or follows up on requests and/or questions within 24-hours. Maintains regular attendance and punctuality as evidenced by attendance records. Proficient in consumer loan processing (application and basic processing) as evidenced by minimal errors reported by Consumer Lending Quality Control and management observation. Physical Demands: Talking-Ability to express or exchange ideas by means of the spoken word. Hearing-Ability to receive detailed information through oral communication. Seeing-Ability to view a computer screen for an extended period of time and/or identify individuals visually. Standing-Ability to stand on feet for long periods of time. Walking-Ability to use feet and legs to move from one place to another specifically in narrow/confined spaces. Finger dexterity-Ability to work with fingers for handling coins or other small objects and use a keyboard. Reaching-Ability to extend hand/arms in any direction to move/handle objects. Lifting-Ability to lift and/or move up to 25 pounds. Knowledge, Skills and Abilities: High school diploma or equivalent required. Minimum 1 year customer service or cash handling experience/skills required. Able to communicate with individuals at all levels, provide superior customer service, and work well with others is required. Able to demonstrate a professional courteous manner, present a well-groomed, business-like appearance and use proper telephone etiquette/grammar is required. Able to work a flexible schedule and skills in accuracy, cash handling, and math are required. Basic computer skills and the ability to learn industry-related software are required. PM19 An Equal Employment Opportunity Employer/Minorities/Females/Veterans/Disabilities PI88de2f3c2d18-8152
Description: This position is located at our Lakewood Ranch branch location. Provides superior service to bank customers by performing banking transactions, opening new accounts and expanding customer relationships. Essential Functions: Maintains and balances a cash drawer, performs ATM and assists with end of night balancing. Receives, posts, pays out funds, balances and proofs customer accounts. Opens new accounts for checking, savings, business accounts, IRA, etc. Identifies customer needs and recommends specific products and/or services by use of CNA process. Expands customer relationships by making appropriate referrals, such as investments, mortgage and commercial loans and handling consumer loans by taking applications and assisting with processing. Maintains and balances cash drawer. Accepts and posts credit card and loan payments and payoffs. Performs account research and problem solving as needed. Cross-trains in other areas of the financial center, such as ATM, Vault, Savings Bonds, Safe Deposit, Wire Transfers, other ancillary services and assists with opening and closing financial center. Contributes to the achievement of financial center sales/service goals by meeting/exceeding individual goals. Upholds customer satisfaction by supporting external and internal customers and answering questions/requests in a timely manner. Maintains customer confidence and protects operations by following the Privacy Policy and keeping information confidential. Complies with the bank procedures and follows regulatory/operational/security guidelines. Adheres to the Check Handling Agreement. Successful Mystery Shop scores. Minimal bank monetary losses. Secondary Functions: Makes tele-consulting as necessary. Provides support by performing clerical duties, such as answering telephone, maintaining accurate records, faxing, copying and filing. Contributes to the team effort by performing other job-related duties as assigned. Requirements: Standards: Proficient in technical processing of all phases of the CSR I position (transactions, opening/closing, new accounts opening, savings, DDA, Commercial DDA, CDs, IRA's, balancing ATM, Safe Deposit processing), balances at 90% or better and assist in finding outages as evidenced by management observation and balancing documentation. Embraces the "ASK" program and strives to achieve personal sales goals (referrals) as evidenced by sales reports and tracking forms. Demonstrates proficiency with ERB process through audit of the CNA folders. Demonstrates excellent customer service/sales skills both in person and on telephone as evidenced by management observation. Good understanding of all areas of compliance regulations (Reg. CC, Reg. E, TISA, Privacy Act, BSA, etc.) as evidenced by absence of regulation violations. Must have completed and passed all mandatory training sessions, classroom, CBT and self-study as scheduled by manager within specified timelines or as classes are available. Answers calls within 3 rings and returns phone calls or follows up on requests and/or questions within 24-hours. Maintains regular attendance and punctuality as evidenced by attendance records. Proficient in consumer loan processing (application and basic processing) as evidenced by minimal errors reported by Consumer Lending Quality Control and management observation. Physical Demands: Talking-Ability to express or exchange ideas by means of the spoken word. Hearing-Ability to receive detailed information through oral communication. Seeing-Ability to view a computer screen for an extended period of time and/or identify individuals visually. Standing-Ability to stand on feet for long periods of time. Walking-Ability to use feet and legs to move from one place to another specifically in narrow/confined spaces. Finger dexterity-Ability to work with fingers for handling coins or other small objects and use a keyboard. Reaching-Ability to extend hand/arms in any direction to move/handle objects. Lifting-Ability to lift and/or move up to 25 pounds. Knowledge, Skills and Abilities: High school diploma or equivalent required. Minimum 1 year customer service or cash handling experience/skills required. Able to communicate with individuals at all levels, provide superior customer service, and work well with others is required. Able to demonstrate a professional courteous manner, present a well-groomed, business-like appearance and use proper telephone etiquette/grammar is required. Able to work a flexible schedule and skills in accuracy, cash handling, and math are required. Basic computer skills and the ability to learn industry-related software are required. An Equal Employment Opportunity Employer/Minorities/Females/Veterans/Disabilities PM19 PIa2c18ac2dc4e-8082
09/02/2025
Full time
Description: This position is located at our Lakewood Ranch branch location. Provides superior service to bank customers by performing banking transactions, opening new accounts and expanding customer relationships. Essential Functions: Maintains and balances a cash drawer, performs ATM and assists with end of night balancing. Receives, posts, pays out funds, balances and proofs customer accounts. Opens new accounts for checking, savings, business accounts, IRA, etc. Identifies customer needs and recommends specific products and/or services by use of CNA process. Expands customer relationships by making appropriate referrals, such as investments, mortgage and commercial loans and handling consumer loans by taking applications and assisting with processing. Maintains and balances cash drawer. Accepts and posts credit card and loan payments and payoffs. Performs account research and problem solving as needed. Cross-trains in other areas of the financial center, such as ATM, Vault, Savings Bonds, Safe Deposit, Wire Transfers, other ancillary services and assists with opening and closing financial center. Contributes to the achievement of financial center sales/service goals by meeting/exceeding individual goals. Upholds customer satisfaction by supporting external and internal customers and answering questions/requests in a timely manner. Maintains customer confidence and protects operations by following the Privacy Policy and keeping information confidential. Complies with the bank procedures and follows regulatory/operational/security guidelines. Adheres to the Check Handling Agreement. Successful Mystery Shop scores. Minimal bank monetary losses. Secondary Functions: Makes tele-consulting as necessary. Provides support by performing clerical duties, such as answering telephone, maintaining accurate records, faxing, copying and filing. Contributes to the team effort by performing other job-related duties as assigned. Requirements: Standards: Proficient in technical processing of all phases of the CSR I position (transactions, opening/closing, new accounts opening, savings, DDA, Commercial DDA, CDs, IRA's, balancing ATM, Safe Deposit processing), balances at 90% or better and assist in finding outages as evidenced by management observation and balancing documentation. Embraces the "ASK" program and strives to achieve personal sales goals (referrals) as evidenced by sales reports and tracking forms. Demonstrates proficiency with ERB process through audit of the CNA folders. Demonstrates excellent customer service/sales skills both in person and on telephone as evidenced by management observation. Good understanding of all areas of compliance regulations (Reg. CC, Reg. E, TISA, Privacy Act, BSA, etc.) as evidenced by absence of regulation violations. Must have completed and passed all mandatory training sessions, classroom, CBT and self-study as scheduled by manager within specified timelines or as classes are available. Answers calls within 3 rings and returns phone calls or follows up on requests and/or questions within 24-hours. Maintains regular attendance and punctuality as evidenced by attendance records. Proficient in consumer loan processing (application and basic processing) as evidenced by minimal errors reported by Consumer Lending Quality Control and management observation. Physical Demands: Talking-Ability to express or exchange ideas by means of the spoken word. Hearing-Ability to receive detailed information through oral communication. Seeing-Ability to view a computer screen for an extended period of time and/or identify individuals visually. Standing-Ability to stand on feet for long periods of time. Walking-Ability to use feet and legs to move from one place to another specifically in narrow/confined spaces. Finger dexterity-Ability to work with fingers for handling coins or other small objects and use a keyboard. Reaching-Ability to extend hand/arms in any direction to move/handle objects. Lifting-Ability to lift and/or move up to 25 pounds. Knowledge, Skills and Abilities: High school diploma or equivalent required. Minimum 1 year customer service or cash handling experience/skills required. Able to communicate with individuals at all levels, provide superior customer service, and work well with others is required. Able to demonstrate a professional courteous manner, present a well-groomed, business-like appearance and use proper telephone etiquette/grammar is required. Able to work a flexible schedule and skills in accuracy, cash handling, and math are required. Basic computer skills and the ability to learn industry-related software are required. An Equal Employment Opportunity Employer/Minorities/Females/Veterans/Disabilities PM19 PIa2c18ac2dc4e-8082
