Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: $21.50/hr 100% remote work with equipment provided (requirements below) Inclusive, diverse culture that values your voice and contribution Join a globally recognized company with advancement potential TP and You Through a balancedhigh-tech andhigh-touchapproachblended withdeepindustry and geographic expertise, wemake people's livessimpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only thebest in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! Your Responsibilities As a Healthcare Licensed Insurance Representative, you will support individuals enrolling in Medicare and ACA-compliant health plans during the Annual Enrollment Period (AEP). Your role is to guide, advise, and enroll customers with care and compliance. You will: Handle inbound calls from customers seeking help with Medicare or ACA health plan options Provide guidance, identify coverage needs, and recommend appropriate plans Enroll customers into suitable health insurance plans using company tools and scripts Process requests, verify information, and document all interactions Ensure compliance with CMS, HIPAA, and internal policies Were looking for fearless people people who are inspired to deliver only the best in all that we do. Qualifications: Active Life & Health Insurance License (Home state or non-resident accepted) Must reside in the U.S. High School Diploma or GED required Previous experience in health insurance sales, customer service, or call center preferred Strong verbal and written communication skills Ability to type 25+ WPM and navigate Windows OS Organized with strong problem-solving and multitasking abilities Comfortable working independently in a remote, virtual team Work from Home Requirements: Internet Requirements: Minimum subscribed download rate equal or exceeds 15.0 Mbps Minimum subscribed upload rate equal or exceeds 5.0 Mbps ISP must have no packet loss and ping under 50ms Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN Proof of internet speed required Clean and Quiet Workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets Required Preferred Job Industries Other
09/05/2025
Full time
Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: $21.50/hr 100% remote work with equipment provided (requirements below) Inclusive, diverse culture that values your voice and contribution Join a globally recognized company with advancement potential TP and You Through a balancedhigh-tech andhigh-touchapproachblended withdeepindustry and geographic expertise, wemake people's livessimpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only thebest in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! Your Responsibilities As a Healthcare Licensed Insurance Representative, you will support individuals enrolling in Medicare and ACA-compliant health plans during the Annual Enrollment Period (AEP). Your role is to guide, advise, and enroll customers with care and compliance. You will: Handle inbound calls from customers seeking help with Medicare or ACA health plan options Provide guidance, identify coverage needs, and recommend appropriate plans Enroll customers into suitable health insurance plans using company tools and scripts Process requests, verify information, and document all interactions Ensure compliance with CMS, HIPAA, and internal policies Were looking for fearless people people who are inspired to deliver only the best in all that we do. Qualifications: Active Life & Health Insurance License (Home state or non-resident accepted) Must reside in the U.S. High School Diploma or GED required Previous experience in health insurance sales, customer service, or call center preferred Strong verbal and written communication skills Ability to type 25+ WPM and navigate Windows OS Organized with strong problem-solving and multitasking abilities Comfortable working independently in a remote, virtual team Work from Home Requirements: Internet Requirements: Minimum subscribed download rate equal or exceeds 15.0 Mbps Minimum subscribed upload rate equal or exceeds 5.0 Mbps ISP must have no packet loss and ping under 50ms Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN Proof of internet speed required Clean and Quiet Workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets Required Preferred Job Industries Other
National Council on Aging We believe every person deserves to age well. That's why we're on a path to improve the lives of 40 million older adults by 2030. Come join an awesome team and learn about the work we do, the people we serve, and why equitable aging matters now more than ever. At NCOA, we represent the interests of the aging population across the nation, while striving to live out our core values of equity, excellence, and innovation. This is meaningful work where we put "people first" and our employees can learn and grow, where work/life balance is prioritized, and have a flexible hybrid work schedule while being part of a dynamic, collaborative team. We are interested in growing our team with passionate, committed, and innovative individuals. The Associate Director of Health Promotion Programs will join NCOA at a time of dynamic growth. POSITION SUMMARY The National Council on Aging (NCOA) is committed to improving the health and well-being of older adults and adults with disabilities. Through our Center for Healthy Aging (CHA), we support the delivery and sustainability of evidence-based programs through two National Resource Centers funded by the Administration for Community Living: The National Chronic Disease Self-Management Education Resource Center and the National Falls Prevention Resource Center. We are seeking an experienced and motivated Associate Director of Health Promotion Programs to join our CHA team. The Associate Director plays a key role in coordinating program activities, providing technical assistance, resource development, and building the capacity of partners to implement and sustain evidence-based health promotion and disease prevention programs. This position works under the supervision of the Director of Health Promotion Programs, collaborating closely with directors, project specialists, and external stakeholders. The Associate Director provides subject matter expertise in adult health promotion, with a strong focus on chronic disease self-management, falls prevention, business acumen, and sustainable community health strategies. The ideal candidate brings deep content expertise, outstanding project management skills, and a passion for health equity and aging services. Positions at this level typically report to a director or senior director and require advanced knowledge and experience as well as some management capabilities. Incumbents are required to make independent judgements within their scope of work and require minimal oversight. Incumbents generally have five or more years of experience in their discipline and a bachelor's degree or the equivalent, as well as substantive experience at this level. Graduate level degrees may be considered in lieu of experience. KEY RESPONSIBILITIES Program Support and Coordination Assist with the day-to-day coordination and implementation of programmatic activities for the Center for Healthy Aging, two National Resource Centers. Contribute to the development and tracking of work plans, timelines, and deliverables. Support performance monitoring and continuous quality improvement across CHA initiatives. Help manage and respond to partner requests and inquiries in a timely and solution-focused manner. Expand impact by supporting the social impact goals. Technical Assistance and Capacity Building Co-facilitate technical assistance efforts to help state and community-based organizations implement and sustain evidence-based programs. Provide subject matter expertise in chronic disease self-management, falls prevention, and sustainability strategies. Lead and manage the development and delivery of webinars, office hours, toolkits, and other learning opportunities for grantees. Maintain up-to-date knowledge of partner activities and national best practices. Resource Development and Dissemination Lead and manage resource development deliverables in collaboration with key CHA colleagues Contribute to the development of written and digital resources, including fact sheets, implementation guides, success stories, and toolkits. Assist in organizing and facilitating national live webinars, recorded content, training series, and conferences such as the NCOA Age+Action Conference. Outreach and Engagement Represent CHA and NCOA at national and state-level events as needed. Support relationship-building grantees, national partners, community organizations, and federal agencies. Contribute to efforts that strengthen community-clinical linkages and advocate for program expansion. Reporting and Continuous Improvement Support grant-related activities, including data collection, narrative and performance reporting, and compliance tracking. Develop reports, such as issue briefs and ACL semi-annual grant progress reports to meet funding requirements. Assist with proposal writing and the development of new initiatives in collaboration with senior staff. Participating in evaluation activities and ensuring continuous quality improvement feedback is integrated into programming. Other Responsibilities Supervise project specialists or interns as needed. Stay informed about current trends and developments in aging, public health, and evidence-based programs. Ability to serve as an effective Ambassador for NCOA. Other responsibilities as required. PROFESSIONAL EXPERIENCE/QUALIFICATIONS Bachelor's degree required, preferably in public health, aging services, social services, gerontology, business, behavioral health or a related field. Master's degree preferred. A minimum of five (5) years of relevant experience, ideally in public health or aging services. Demonstrated experience with project coordination or management in nonprofit or government-funded environments. Excellent written and verbal communication skills; comfortable presenting in webinars and conferences. Knowledge of the aging services network, chronic disease prevention, falls prevention, and/or evidence-based programming. Understanding of grant-funded programs, reporting requirements, and evaluation methods. Strong interpersonal skills and ability to collaborate with diverse stakeholders. Proficiency in Microsoft Office Suite and familiarity with tools like Salesforce, Asana, and webinar platforms (preferred). Willingness and ability to participate in anticipated in-state and out-of-state travel, including overnight travel, as requested (up to 10-15%). PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequently required to sit or use a standing desk. Occasionally required to walk. Occasionally required to reach with hands and arms. Frequently required to talk or listen. Occasionally required to bend, lift or climb stairs. Occasionally required to lift light weights (less than 25 pounds). WORK ENVIRONMENT The noise level in the work environment is usually moderate. SELECTION PROCESS We only accept applications that follow the electronic process. No phone calls please. This position is subject to background screening. NCOA offers generous benefits, including: Medical, Dental, Vision, STD, LTD insurances Paid vacation, sick, and other types of leave 403(b) Retirement plan Hybrid remote work options And more! NCOA is an Equal Employment Opportunity Employer PI7c5bbe63815b-3514
09/05/2025
Full time
National Council on Aging We believe every person deserves to age well. That's why we're on a path to improve the lives of 40 million older adults by 2030. Come join an awesome team and learn about the work we do, the people we serve, and why equitable aging matters now more than ever. At NCOA, we represent the interests of the aging population across the nation, while striving to live out our core values of equity, excellence, and innovation. This is meaningful work where we put "people first" and our employees can learn and grow, where work/life balance is prioritized, and have a flexible hybrid work schedule while being part of a dynamic, collaborative team. We are interested in growing our team with passionate, committed, and innovative individuals. The Associate Director of Health Promotion Programs will join NCOA at a time of dynamic growth. POSITION SUMMARY The National Council on Aging (NCOA) is committed to improving the health and well-being of older adults and adults with disabilities. Through our Center for Healthy Aging (CHA), we support the delivery and sustainability of evidence-based programs through two National Resource Centers funded by the Administration for Community Living: The National Chronic Disease Self-Management Education Resource Center and the National Falls Prevention Resource Center. We are seeking an experienced and motivated Associate Director of Health Promotion Programs to join our CHA team. The Associate Director plays a key role in coordinating program activities, providing technical assistance, resource development, and building the capacity of partners to implement and sustain evidence-based health promotion and disease prevention programs. This position works under the supervision of the Director of Health Promotion Programs, collaborating closely with directors, project specialists, and external stakeholders. The Associate Director provides subject matter expertise in adult health promotion, with a strong focus on chronic disease self-management, falls prevention, business acumen, and sustainable community health strategies. The ideal candidate brings deep content expertise, outstanding project management skills, and a passion for health equity and aging services. Positions at this level typically report to a director or senior director and require advanced knowledge and experience as well as some management capabilities. Incumbents are required to make independent judgements within their scope of work and require minimal oversight. Incumbents generally have five or more years of experience in their discipline and a bachelor's degree or the equivalent, as well as substantive experience at this level. Graduate level degrees may be considered in lieu of experience. KEY RESPONSIBILITIES Program Support and Coordination Assist with the day-to-day coordination and implementation of programmatic activities for the Center for Healthy Aging, two National Resource Centers. Contribute to the development and tracking of work plans, timelines, and deliverables. Support performance monitoring and continuous quality improvement across CHA initiatives. Help manage and respond to partner requests and inquiries in a timely and solution-focused manner. Expand impact by supporting the social impact goals. Technical Assistance and Capacity Building Co-facilitate technical assistance efforts to help state and community-based organizations implement and sustain evidence-based programs. Provide subject matter expertise in chronic disease self-management, falls prevention, and sustainability strategies. Lead and manage the development and delivery of webinars, office hours, toolkits, and other learning opportunities for grantees. Maintain up-to-date knowledge of partner activities and national best practices. Resource Development and Dissemination Lead and manage resource development deliverables in collaboration with key CHA colleagues Contribute to the development of written and digital resources, including fact sheets, implementation guides, success stories, and toolkits. Assist in organizing and facilitating national live webinars, recorded content, training series, and conferences such as the NCOA Age+Action Conference. Outreach and Engagement Represent CHA and NCOA at national and state-level events as needed. Support relationship-building grantees, national partners, community organizations, and federal agencies. Contribute to efforts that strengthen community-clinical linkages and advocate for program expansion. Reporting and Continuous Improvement Support grant-related activities, including data collection, narrative and performance reporting, and compliance tracking. Develop reports, such as issue briefs and ACL semi-annual grant progress reports to meet funding requirements. Assist with proposal writing and the development of new initiatives in collaboration with senior staff. Participating in evaluation activities and ensuring continuous quality improvement feedback is integrated into programming. Other Responsibilities Supervise project specialists or interns as needed. Stay informed about current trends and developments in aging, public health, and evidence-based programs. Ability to serve as an effective Ambassador for NCOA. Other responsibilities as required. PROFESSIONAL EXPERIENCE/QUALIFICATIONS Bachelor's degree required, preferably in public health, aging services, social services, gerontology, business, behavioral health or a related field. Master's degree preferred. A minimum of five (5) years of relevant experience, ideally in public health or aging services. Demonstrated experience with project coordination or management in nonprofit or government-funded environments. Excellent written and verbal communication skills; comfortable presenting in webinars and conferences. Knowledge of the aging services network, chronic disease prevention, falls prevention, and/or evidence-based programming. Understanding of grant-funded programs, reporting requirements, and evaluation methods. Strong interpersonal skills and ability to collaborate with diverse stakeholders. Proficiency in Microsoft Office Suite and familiarity with tools like Salesforce, Asana, and webinar platforms (preferred). Willingness and ability to participate in anticipated in-state and out-of-state travel, including overnight travel, as requested (up to 10-15%). PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequently required to sit or use a standing desk. Occasionally required to walk. Occasionally required to reach with hands and arms. Frequently required to talk or listen. Occasionally required to bend, lift or climb stairs. Occasionally required to lift light weights (less than 25 pounds). WORK ENVIRONMENT The noise level in the work environment is usually moderate. SELECTION PROCESS We only accept applications that follow the electronic process. No phone calls please. This position is subject to background screening. NCOA offers generous benefits, including: Medical, Dental, Vision, STD, LTD insurances Paid vacation, sick, and other types of leave 403(b) Retirement plan Hybrid remote work options And more! NCOA is an Equal Employment Opportunity Employer PI7c5bbe63815b-3514
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. The work schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00PM Local Time and any hours worked on Saturday or Sunday. After six months in-office, you'll have the opportunity to work offsite 2 days per week. The actual onsite days are settled between each employee and their manager. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Phoenix candidates must successfully prepare for and pass the Property & Casualty (P&C) state licensing exam and obtain license before their hire date. USAA provides all study materials for the licensing prep course and the state license exam fees for up to three attempts. For new hires starting in September, October, November we are offering a signing bonus of $2,000. Bonuses will be paid in two equal installments of $1,000 after 45 days of employment and after one year of employment. Our Insurance Customer Service Representatives in our 1 Norterra Drive, Phoenix, AZ location will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. USAA offers Phoenix employees who reside in designated service zones, a fully subsidized, reliable, safe, and employee-centric transportation solution. The service zone includes all areas connecting to Tempe: Ahwatukee, Alhambra, Central Phoenix, Chandler, Gilbert, Maricopa, Mesa, Paradise Valley, Queen Creek, Scottsdale. This convenient service will transport employees from a designated park & ride location to the Phoenix Campus. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines of insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states. Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs. Use available tools and resources to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire What sets you apart: 1 year of customer contact experience in a needs-based sales environment US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. The work schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00PM Local Time and any hours worked on Saturday or Sunday. After six months in-office, you'll have the opportunity to work offsite 2 days per week. The actual onsite days are settled between each employee and their manager. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Phoenix candidates must successfully prepare for and pass the Property & Casualty (P&C) state licensing exam and obtain license before their hire date. USAA provides all study materials for the licensing prep course and the state license exam fees for up to three attempts. For new hires starting in September, October, November we are offering a signing bonus of $2,000. Bonuses will be paid in two equal installments of $1,000 after 45 days of employment and after one year of employment. Our Insurance Customer Service Representatives in our 1 Norterra Drive, Phoenix, AZ location will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. USAA offers Phoenix employees who reside in designated service zones, a fully subsidized, reliable, safe, and employee-centric transportation solution. The service zone includes all areas connecting to Tempe: Ahwatukee, Alhambra, Central Phoenix, Chandler, Gilbert, Maricopa, Mesa, Paradise Valley, Queen Creek, Scottsdale. This convenient service will transport employees from a designated park & ride location to the Phoenix Campus. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines of insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states. Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs. Use available tools and resources to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire What sets you apart: 1 year of customer contact experience in a needs-based sales environment US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Client Service II Representative: Device Maintenance (2nd shift) US-NY-New York Job ID: 33080 Type: Full-Time # of Openings: 1 Category: Field Service NY - NY-NYC Health-MS About the Role Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements. - Responsible for communicating and training team in changes to workflow or procedure. - Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and staff. - Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Device Maintenance: -Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location. -Follows daily, established maintenance processes and procedures. -Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper. -Evaluates equipment issues and notifies service department if unable to resolve. -Delivers paper. -Assists end-users in basic functionality of equipment. -Records meter reads. -Maintains service activity reports. -Monitors supplies and restocks inventory. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated rate for this role : $17.20 - $23.37 hourly This position will support our customer at site locations in Bronx, NY. - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - Good computer skills/technical knowledge. - Prior experience in a customer service environment. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. - Ability to multitask and prioritize in order to meet deadlines. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at Posting Tags PI6-
09/05/2025
Full time
Client Service II Representative: Device Maintenance (2nd shift) US-NY-New York Job ID: 33080 Type: Full-Time # of Openings: 1 Category: Field Service NY - NY-NYC Health-MS About the Role Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements. - Responsible for communicating and training team in changes to workflow or procedure. - Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and staff. - Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Device Maintenance: -Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location. -Follows daily, established maintenance processes and procedures. -Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper. -Evaluates equipment issues and notifies service department if unable to resolve. -Delivers paper. -Assists end-users in basic functionality of equipment. -Records meter reads. -Maintains service activity reports. -Monitors supplies and restocks inventory. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated rate for this role : $17.20 - $23.37 hourly This position will support our customer at site locations in Bronx, NY. - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - Good computer skills/technical knowledge. - Prior experience in a customer service environment. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. - Ability to multitask and prioritize in order to meet deadlines. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at Posting Tags PI6-
2-Bilingual Call Center Representatives Irving, TX (75039) Onsite REQUIRED QUALIFICATIONS • Bilingual fluency in English and Spanish (90% Spanish communication) • 1+ years of customer service or call center experience • High School Diploma or GED • Preferred: 1+ year in AR, collections, or payment processing PREFERRED SKILLS • Experience with repossession account handling • Familiarity with FDCPA or financial compliance regulations • Conflict resolution and negotiation techniques COMPENSATION & SCHEDULE $18/hr Schedule: Monday-Saturday, 9AM-7PM (rotating 9-6 & 10-7 shifts) Possible Temporary-to-Hire, W2 Start Date: ASAP Job ID: 151842 ROLE IMPACT Deliver high-quality customer support and payment solutions for Spanish-speaking clients by handling inbound and outbound account calls Supports client retention and revenue recovery by facilitating redemptions, resolving past-due issues, and aligning with regulatory and service standards KEY RESPONSIBILITIES • Make outbound calls on repossessed and delinquent accounts to secure arrangements. • Handle inbound redemption calls and provide resolution options. • Identify and escalate accounts requiring management review. • Maintain department quality, productivity, and compliance standards. • Ensure exceptional customer service across all interactions. CORE TOOLS & SYSTEMS • Call center telephony systems • CRM and collections platforms • Payment processing software • Email and ticketing tools • Microsoft Office Suite LEGAL NOTICE By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
09/05/2025
Full time
2-Bilingual Call Center Representatives Irving, TX (75039) Onsite REQUIRED QUALIFICATIONS • Bilingual fluency in English and Spanish (90% Spanish communication) • 1+ years of customer service or call center experience • High School Diploma or GED • Preferred: 1+ year in AR, collections, or payment processing PREFERRED SKILLS • Experience with repossession account handling • Familiarity with FDCPA or financial compliance regulations • Conflict resolution and negotiation techniques COMPENSATION & SCHEDULE $18/hr Schedule: Monday-Saturday, 9AM-7PM (rotating 9-6 & 10-7 shifts) Possible Temporary-to-Hire, W2 Start Date: ASAP Job ID: 151842 ROLE IMPACT Deliver high-quality customer support and payment solutions for Spanish-speaking clients by handling inbound and outbound account calls Supports client retention and revenue recovery by facilitating redemptions, resolving past-due issues, and aligning with regulatory and service standards KEY RESPONSIBILITIES • Make outbound calls on repossessed and delinquent accounts to secure arrangements. • Handle inbound redemption calls and provide resolution options. • Identify and escalate accounts requiring management review. • Maintain department quality, productivity, and compliance standards. • Ensure exceptional customer service across all interactions. CORE TOOLS & SYSTEMS • Call center telephony systems • CRM and collections platforms • Payment processing software • Email and ticketing tools • Microsoft Office Suite LEGAL NOTICE By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service. Job Description Summary: POSITION OBJECTIVE: This seasonal position is responsible for managing inbound and outbound calls, chats, and customer emails in a professional manner, aligned with See's Candies standards for customer service, order accuracy, and sales goal achievement. The role focuses on building strong customer relationships, resolving inquiries, and supporting sales through upselling and suggestive selling techniques. The pay range for this position at the commencement of employment is expected to be between $19.50- $20.50 per hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.Job Description: POSITION RESPONSIBILITIES: Provide exceptional customer service via phone, chats, and email, guided by See's Core Principles. Handle customer interactions,including order entry, account creation, adjustments, literature requests, and tracking. Recommend products and programs tailored to customer needs. Process orders, payments, and shipping details accurately. Resolve customer issues promptly and professionally. Maintain knowledge of all product lines and programs, including eCommerce, Volume Savings, Fundraising, and Corporate Gifting. Duties can include handling inbound/outbound calls, chats, cases, tracing, Gift Services order entry, processing shop worksheets, Yumraising support, logo, and Amazon support. Record compliments and complaints and process necessary adjustments. Support additionaltasks as assigned by management. MINIMUM QUALIFICATIONS: Prior customer serviceexperience;call center or sales/telemarketing preferred. Clear, friendly phone voice, strong verbal, and written communication skills. High attention to detail and ability to work quickly and accurately. Proficient typing and PC keyboard skills. Familiarity with Customer Relationship Management (CRM) systems. Quick learner with a proactive and positive approach to change. See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance and Los Angeles Municipal Code 189.00).
09/05/2025
Full time
Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service. Job Description Summary: POSITION OBJECTIVE: This seasonal position is responsible for managing inbound and outbound calls, chats, and customer emails in a professional manner, aligned with See's Candies standards for customer service, order accuracy, and sales goal achievement. The role focuses on building strong customer relationships, resolving inquiries, and supporting sales through upselling and suggestive selling techniques. The pay range for this position at the commencement of employment is expected to be between $19.50- $20.50 per hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.Job Description: POSITION RESPONSIBILITIES: Provide exceptional customer service via phone, chats, and email, guided by See's Core Principles. Handle customer interactions,including order entry, account creation, adjustments, literature requests, and tracking. Recommend products and programs tailored to customer needs. Process orders, payments, and shipping details accurately. Resolve customer issues promptly and professionally. Maintain knowledge of all product lines and programs, including eCommerce, Volume Savings, Fundraising, and Corporate Gifting. Duties can include handling inbound/outbound calls, chats, cases, tracing, Gift Services order entry, processing shop worksheets, Yumraising support, logo, and Amazon support. Record compliments and complaints and process necessary adjustments. Support additionaltasks as assigned by management. MINIMUM QUALIFICATIONS: Prior customer serviceexperience;call center or sales/telemarketing preferred. Clear, friendly phone voice, strong verbal, and written communication skills. High attention to detail and ability to work quickly and accurately. Proficient typing and PC keyboard skills. Familiarity with Customer Relationship Management (CRM) systems. Quick learner with a proactive and positive approach to change. See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance and Los Angeles Municipal Code 189.00).
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you enjoy using your communication and computer skills to help others? Can you keep pace with a high volume of work? Ready to join a dynamic, energetic team? If so, working in customer service as a Billing Chat Repair Representative at Spectrum may be right for you! As a professional Billing Chat Agent in our Customer Operations business unit, you will use your computer, written communication skills, multi-tasking, and problem-solving skills to nurture and grow trusting customer relationships with every interaction. Every day, you'll have the opportunity to make a positive difference for our subscribers and the company. WHAT OUR CHAT BILLING AGENTS ENJOY MOST Interacting with customers through our web-based chat platform Learning about our products and services to provide knowledgeable customer service Thoughtfully handling questions and concerns related to billing and payment questions, rate and fee inquiries, order processing, account updates, subscriber complaints, and more Representing a Fortune 100 company and being the written voice of Spectrum Taking pride in upholding positive relationships and creating best-in-class customer experiences We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office using computer information systems, resolving questions, and maintaining customer accounts. If you enjoy being on a computer and having variety in your work, you'll thrive inside our customer-centric environment. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Ability to read, write, speak and understand English and Spanish Preferred Qualifications Experience : 1+ year previous customer service experience; experience in cable or telecommunications call centers Technical Skills : MS Office and personal computer skills Skills : Communication, dependability, multi-tasking, typing, customer service Abilities : Problem-solving, critical thinking, attention to detail, resilient COP106 2 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
09/05/2025
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you enjoy using your communication and computer skills to help others? Can you keep pace with a high volume of work? Ready to join a dynamic, energetic team? If so, working in customer service as a Billing Chat Repair Representative at Spectrum may be right for you! As a professional Billing Chat Agent in our Customer Operations business unit, you will use your computer, written communication skills, multi-tasking, and problem-solving skills to nurture and grow trusting customer relationships with every interaction. Every day, you'll have the opportunity to make a positive difference for our subscribers and the company. WHAT OUR CHAT BILLING AGENTS ENJOY MOST Interacting with customers through our web-based chat platform Learning about our products and services to provide knowledgeable customer service Thoughtfully handling questions and concerns related to billing and payment questions, rate and fee inquiries, order processing, account updates, subscriber complaints, and more Representing a Fortune 100 company and being the written voice of Spectrum Taking pride in upholding positive relationships and creating best-in-class customer experiences We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office using computer information systems, resolving questions, and maintaining customer accounts. If you enjoy being on a computer and having variety in your work, you'll thrive inside our customer-centric environment. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Ability to read, write, speak and understand English and Spanish Preferred Qualifications Experience : 1+ year previous customer service experience; experience in cable or telecommunications call centers Technical Skills : MS Office and personal computer skills Skills : Communication, dependability, multi-tasking, typing, customer service Abilities : Problem-solving, critical thinking, attention to detail, resilient COP106 2 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Description Summary: Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs. CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Responsibilities: Receives and directs phone calls from patients and physician offices Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns Schedules urgent care appointments as needed and directed by physician Greets patients for scheduled and/or urgent care appointments and procedures Confirms and verifies patient demographic and insurance information Collect co-payments from patients upon arrival when applicable Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information Collaborates with insurers to obtain patients' prior-authorizations for procedures and tests as needed Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. Verifies eligibility for procedures or tests from various health care institutions Reviews and audits billing discrepancy reports and research errors for resolution Maintains accurate and timely records, logs, charges, files, and other related information as required Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff Prepares special reports or spreadsheets for physicians as requested Complies with established departmental policies, procedures and objectives Complies with all health and safety regulations and requirements Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors Performs other duties as required. Requirements: Education/Skills High School Diploma or GED Proficient in software and computer systems Knowledgeable of business office terminology / procedures Ability to multi task and work under stressful situation Effective written and verbal communication skills Experience 1+ year of customer service experience required Experience with medical office terminology preferred Licenses, Registrations, or Certifications None Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
09/05/2025
Full time
Description Summary: Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs. CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Responsibilities: Receives and directs phone calls from patients and physician offices Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns Schedules urgent care appointments as needed and directed by physician Greets patients for scheduled and/or urgent care appointments and procedures Confirms and verifies patient demographic and insurance information Collect co-payments from patients upon arrival when applicable Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information Collaborates with insurers to obtain patients' prior-authorizations for procedures and tests as needed Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. Verifies eligibility for procedures or tests from various health care institutions Reviews and audits billing discrepancy reports and research errors for resolution Maintains accurate and timely records, logs, charges, files, and other related information as required Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff Prepares special reports or spreadsheets for physicians as requested Complies with established departmental policies, procedures and objectives Complies with all health and safety regulations and requirements Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors Performs other duties as required. Requirements: Education/Skills High School Diploma or GED Proficient in software and computer systems Knowledgeable of business office terminology / procedures Ability to multi task and work under stressful situation Effective written and verbal communication skills Experience 1+ year of customer service experience required Experience with medical office terminology preferred Licenses, Registrations, or Certifications None Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Customer Service Representative - Pharmacy Location Louisville, KY Hybrid Compensation & Schedule • $17.00/hour • Monday-Friday; shift window between 8:00am-8:00pm ROLE IMPACT As a key point of contact for patients, caregivers, and healthcare providers, this role ensures a seamless and supportive experience. You will manage medication refill requests, coordinate shipments, and resolve inquiries to uphold compliance and patient satisfaction in a pharmacy services environment. KEY RESPONSIBILITIES • Answer inbound and make outbound calls to patients, providers, and caregivers • Accurately process medication refills and schedule shipments • Document interactions and follow proper procedures per policy • Deliver clear next steps and resolution plans to all callers • Uphold confidentiality and patient service standards MINIMUM QUALIFICATIONS • 1+ year call center experience required • Pharmacy Technician Registration must be active by start date • Strong verbal and written communication skills • Proficient in Microsoft Office; minimum 35 WPM typing CORE TOOLS & SYSTEMS • Microsoft Office Suite • Call center phone systems • Patient management platforms • Email and documentation software • CRM or EMR experience a plus PREFERRED SKILLS • Previous experience in healthcare or pharmacy setting • Ability to adapt to varying schedules within business hours • Bilingual communication a plus By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
09/05/2025
Full time
Customer Service Representative - Pharmacy Location Louisville, KY Hybrid Compensation & Schedule • $17.00/hour • Monday-Friday; shift window between 8:00am-8:00pm ROLE IMPACT As a key point of contact for patients, caregivers, and healthcare providers, this role ensures a seamless and supportive experience. You will manage medication refill requests, coordinate shipments, and resolve inquiries to uphold compliance and patient satisfaction in a pharmacy services environment. KEY RESPONSIBILITIES • Answer inbound and make outbound calls to patients, providers, and caregivers • Accurately process medication refills and schedule shipments • Document interactions and follow proper procedures per policy • Deliver clear next steps and resolution plans to all callers • Uphold confidentiality and patient service standards MINIMUM QUALIFICATIONS • 1+ year call center experience required • Pharmacy Technician Registration must be active by start date • Strong verbal and written communication skills • Proficient in Microsoft Office; minimum 35 WPM typing CORE TOOLS & SYSTEMS • Microsoft Office Suite • Call center phone systems • Patient management platforms • Email and documentation software • CRM or EMR experience a plus PREFERRED SKILLS • Previous experience in healthcare or pharmacy setting • Ability to adapt to varying schedules within business hours • Bilingual communication a plus By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
Who we are: Dorsett Controls is a leading provider of innovative automation solutions, specializing in custom control systems and services across a diverse range of industries, including HVAC controls and water/wastewater SCADA systems. With a commitment to precision, reliability, and cutting-edge technology, we help organizations optimize operations and enhance efficiency. At Dorsett Controls, we are dedicated to delighting our customers, creating innovative experiences, and pursuing excellence. Our team is focused on delivering outstanding results, and we are seeking motivated individuals to join us in shaping the future of the control systems industry. What we need: We are looking for a Control Center Operator to join our team in Georgia. In this position, you will be part of a team that monitors the automation control points for the Ft. Eisenhower military base, with an emphasis on the HVAC base-wide system. Your Responsibilities: Monitor alarms, answers phone calls, troubleshoot and resolve issues from the control room. Create service order for trouble calls, dispatches UMCS Automation Technician and/or refers service order for mechanical issues to the corresponding contractor. Log and create Dig Permit work orders. Maintain tracking log for all trouble calls and alarms; keeps track of all issues in the UMCS Daily Log. Log all phone calls, visitors, and all changes made in the automation system in the UMCS Daily Log. Prepares reports from database. Create point-to-point spreadsheets for UMCS Automation Technicians. Create Graphical Programmable Language (GPL) to maintain building set points and time-of-day scheduling for energy management and human comfort. Create graphics display to properly display building footprint and/or equipment schematics. Monitor utility prices and alerts management when it is feasible to run the peak load shaving generator plant. Take the appropriate actions during a utility load shed event. Monitor and track the post's consumption of natural gas during a service curtailment period. React properly to an electrical power outage and document the events that occurred for use in preparing an after-action report (AAR) as specified in the UMCS Standard Operating Procedures manual. Identify areas of process improvement and discuss solutions with supervisor. Obey all federal, state, and local laws. Other duties as assigned. How you qualify: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. How you qualify: Associates degree or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. Customer Service/Office Environment Experience Certificates, Licenses, Registrations HVAC preferred Equipment/Systems Skills To perform this job successfully, an individual should have knowledge of Internet software, be Proficient with Microsoft Office Suite, and related program software. Ability to operate standard office machines such as copier, computer, fax, calculator, etc. and proficient in typical office technologies such as computers, tablet devices, and associated software. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Supervisory Responsibilities This job has no supervisory responsibilities. Supervision Requirements Work autonomously without direct supervision. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and use hands to finger, handle, or feel. The employee is frequently required to talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to talk or listen. The employee is occasionally required to stand, walk, and lift to 25 pounds. Specific vision abilities required by this job include close vision. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Dorsett Controls is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Compensation details: 18-19.5 PI6fbff8d1e5-
09/04/2025
Full time
Who we are: Dorsett Controls is a leading provider of innovative automation solutions, specializing in custom control systems and services across a diverse range of industries, including HVAC controls and water/wastewater SCADA systems. With a commitment to precision, reliability, and cutting-edge technology, we help organizations optimize operations and enhance efficiency. At Dorsett Controls, we are dedicated to delighting our customers, creating innovative experiences, and pursuing excellence. Our team is focused on delivering outstanding results, and we are seeking motivated individuals to join us in shaping the future of the control systems industry. What we need: We are looking for a Control Center Operator to join our team in Georgia. In this position, you will be part of a team that monitors the automation control points for the Ft. Eisenhower military base, with an emphasis on the HVAC base-wide system. Your Responsibilities: Monitor alarms, answers phone calls, troubleshoot and resolve issues from the control room. Create service order for trouble calls, dispatches UMCS Automation Technician and/or refers service order for mechanical issues to the corresponding contractor. Log and create Dig Permit work orders. Maintain tracking log for all trouble calls and alarms; keeps track of all issues in the UMCS Daily Log. Log all phone calls, visitors, and all changes made in the automation system in the UMCS Daily Log. Prepares reports from database. Create point-to-point spreadsheets for UMCS Automation Technicians. Create Graphical Programmable Language (GPL) to maintain building set points and time-of-day scheduling for energy management and human comfort. Create graphics display to properly display building footprint and/or equipment schematics. Monitor utility prices and alerts management when it is feasible to run the peak load shaving generator plant. Take the appropriate actions during a utility load shed event. Monitor and track the post's consumption of natural gas during a service curtailment period. React properly to an electrical power outage and document the events that occurred for use in preparing an after-action report (AAR) as specified in the UMCS Standard Operating Procedures manual. Identify areas of process improvement and discuss solutions with supervisor. Obey all federal, state, and local laws. Other duties as assigned. How you qualify: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. How you qualify: Associates degree or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. Customer Service/Office Environment Experience Certificates, Licenses, Registrations HVAC preferred Equipment/Systems Skills To perform this job successfully, an individual should have knowledge of Internet software, be Proficient with Microsoft Office Suite, and related program software. Ability to operate standard office machines such as copier, computer, fax, calculator, etc. and proficient in typical office technologies such as computers, tablet devices, and associated software. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Supervisory Responsibilities This job has no supervisory responsibilities. Supervision Requirements Work autonomously without direct supervision. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and use hands to finger, handle, or feel. The employee is frequently required to talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to talk or listen. The employee is occasionally required to stand, walk, and lift to 25 pounds. Specific vision abilities required by this job include close vision. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Dorsett Controls is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Compensation details: 18-19.5 PI6fbff8d1e5-
Client Service III Representative- Digital Print/ Mail US-CT-Stamford Job ID: 32773 Type: Full-Time # of Openings: 1 Category: Field Service CT - Stamford-NatWestMarket-MS About the Role Advanced proficiency in site operations and procedures with strong communication skills and the ability to receive and address client concerns in an effective and timely manner. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements. - Responsible for communicating and training team in changes to workflow or procedure. - Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and staff. - Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity. - Participates in the development, preparation and presentation of formal reporting requirements to the client. - Point of escalation onsite to address and remediate client concerns. - Responsible for maintaining site procedure guide documenting workflow processes and procedures. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Copy/Print Production/Copy Center: -Responsible for prompt and accurate reproduction of all print requests. -Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check. -Receives, logs, delivers and tracks all activity for reporting purposes. -Responds to customer requests. -Performs routine upkeep and basic maintenance of equipment. -Records and tracks customer inquiries and fulfillment of requests. -Performs daily convenience care functions as needed. Mail/Courier Services: -Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. -Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). -Researches and routes unidentified and generic mail. -Receives, logs, delivers and tracks messenger items. -Responds to customer requests. -Performs routine upkeep of equipment. -Records and tracks customer inquiries and fulfillment of requests. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. - HS Diploma, GED, or equivalent experience required, plus 2 to 4 years of related experience. - Prior experience in a customer service environment. - Good customer service and communication skills. - Good computer skills/technical knowledge. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to work OT as needed. - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. - Ability to multitask and prioritize in order to meet deadlines. - Ability to work with minimal supervision. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. In accordance with applicable law, we are providing the anticipated rate for this role : $20.54 - 28.20 hourly Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at Posting Tags PI6fde9b3c3bee-3596
09/04/2025
Full time
Client Service III Representative- Digital Print/ Mail US-CT-Stamford Job ID: 32773 Type: Full-Time # of Openings: 1 Category: Field Service CT - Stamford-NatWestMarket-MS About the Role Advanced proficiency in site operations and procedures with strong communication skills and the ability to receive and address client concerns in an effective and timely manner. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements. - Responsible for communicating and training team in changes to workflow or procedure. - Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and staff. - Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity. - Participates in the development, preparation and presentation of formal reporting requirements to the client. - Point of escalation onsite to address and remediate client concerns. - Responsible for maintaining site procedure guide documenting workflow processes and procedures. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Copy/Print Production/Copy Center: -Responsible for prompt and accurate reproduction of all print requests. -Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check. -Receives, logs, delivers and tracks all activity for reporting purposes. -Responds to customer requests. -Performs routine upkeep and basic maintenance of equipment. -Records and tracks customer inquiries and fulfillment of requests. -Performs daily convenience care functions as needed. Mail/Courier Services: -Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. -Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). -Researches and routes unidentified and generic mail. -Receives, logs, delivers and tracks messenger items. -Responds to customer requests. -Performs routine upkeep of equipment. -Records and tracks customer inquiries and fulfillment of requests. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. - HS Diploma, GED, or equivalent experience required, plus 2 to 4 years of related experience. - Prior experience in a customer service environment. - Good customer service and communication skills. - Good computer skills/technical knowledge. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to work OT as needed. - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. - Ability to multitask and prioritize in order to meet deadlines. - Ability to work with minimal supervision. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. In accordance with applicable law, we are providing the anticipated rate for this role : $20.54 - 28.20 hourly Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at Posting Tags PI6fde9b3c3bee-3596
Medical Call Center Representatives (40 Openings) Cary, NC (27513) Onsite REQUIRED QUALIFICATIONS • 1+ year in high-volume call center environment • Proficiency in Microsoft Outlook and Microsoft Teams • Minimum 30 WPM typing speed • Strong verbal and written communication skills COMPENSATION & SCHEDULE $20.40/hr Schedule: Monday to Friday, 11:30AM-8PM W2 employment Start Date: September 2025 Onsite Job ID: 151998 ROLE IMPACT Supports patients by managing non-clinical inquiries and ensuring seamless coordination of prescription deliveries and payments Key in driving patient satisfaction, maintaining accurate records, and supporting safe, efficient service workflows. KEY RESPONSIBILITIES • Manage inbound/outbound calls regarding prescription status, delivery scheduling, and payment • Respond to inquiries directly or escalate to clinical staff for resolution • Update patient records and progress notes to support workflow visibility • Verify insurance, process invoice requests, and provide refill information • Identify and escalate adverse events or product complaints to clinical team CORE TOOLS & SYSTEMS • Microsoft Outlook • Microsoft Teams • Customer management systems • Call handling software • Prescription and patient record systems PERKS TO THE ASSIGNMENT • Eligible for conversion to full-time • Participation in monthly team lunches • Access to onsite gym (waiver required) LEGAL NOTICE By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
09/04/2025
Full time
Medical Call Center Representatives (40 Openings) Cary, NC (27513) Onsite REQUIRED QUALIFICATIONS • 1+ year in high-volume call center environment • Proficiency in Microsoft Outlook and Microsoft Teams • Minimum 30 WPM typing speed • Strong verbal and written communication skills COMPENSATION & SCHEDULE $20.40/hr Schedule: Monday to Friday, 11:30AM-8PM W2 employment Start Date: September 2025 Onsite Job ID: 151998 ROLE IMPACT Supports patients by managing non-clinical inquiries and ensuring seamless coordination of prescription deliveries and payments Key in driving patient satisfaction, maintaining accurate records, and supporting safe, efficient service workflows. KEY RESPONSIBILITIES • Manage inbound/outbound calls regarding prescription status, delivery scheduling, and payment • Respond to inquiries directly or escalate to clinical staff for resolution • Update patient records and progress notes to support workflow visibility • Verify insurance, process invoice requests, and provide refill information • Identify and escalate adverse events or product complaints to clinical team CORE TOOLS & SYSTEMS • Microsoft Outlook • Microsoft Teams • Customer management systems • Call handling software • Prescription and patient record systems PERKS TO THE ASSIGNMENT • Eligible for conversion to full-time • Participation in monthly team lunches • Access to onsite gym (waiver required) LEGAL NOTICE By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you enjoy using your communication and computer skills to help others? Can you keep pace with a high volume of work? Ready to join a dynamic, energetic team? If so, working in customer service as a Chat Repair Representative at Spectrum may be right for you! As a Chat Repair Representative in our Customer Operations business unit, you will use your written communication skills, multi-tasking, and problem-solving skills to nurture and grow customer relationships with every interaction. Every day, you'll have the opportunity to make a positive difference for our subscribers and the company. WHAT OUR CHAT REPAIR AGENTS ENJOY MOST Interacting with customers through our web-based chat platform Effectively handling questions and concerns related to video, Internet, and phone products and services Addressing advanced technical inquiries using diagnostic tools to keep communications and technology services running Coordinating customer service escalations with local management to determine the need for a field technician visit Taking pride in resolving customer service inquiries, processing orders, and documenting account actions while creating best-in-class customer experiences We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself receiving and responding to multiple, simultaneous messages through web-based communication tools. If you enjoy being on a computer and having variety in your work, you'll thrive inside our team-oriented environment. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Ability to read, write, speak and understand English and Spanish Preferred Qualifications Experience : 1+ year customer service experience; 6+ months working with computers and multiple software applications; experience in cable or telecommunications call centers Technical Skills : MS Office and personal computer skills Skills : Communication, dependability, multi-tasking, typing, customer service Abilities : Problem-solving, critical thinking, attention to detail, tech savvy, resilient SPECTRUM CONNECTS YOU TO MORE Tools + Tech : Work with innovative, web-based chat technology and information systems Supportive Team s: Learn from managers and work with team-oriented colleagues who want you to grow and succeed Competitive Pa y: Generous $20 per hour starting pay Dynamic Growth : The growth of our industry and evolving technology will power your career as you move up or around the company Learning Cultur e: We invest in your learning, and provide paid training and coaching to help you succeed Total Rewards : Our comprehensive benefits are among the best in the industry Apply now, connect a friend to this opportunity or sign up for job alerts ! CRP118 4 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
09/04/2025
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you enjoy using your communication and computer skills to help others? Can you keep pace with a high volume of work? Ready to join a dynamic, energetic team? If so, working in customer service as a Chat Repair Representative at Spectrum may be right for you! As a Chat Repair Representative in our Customer Operations business unit, you will use your written communication skills, multi-tasking, and problem-solving skills to nurture and grow customer relationships with every interaction. Every day, you'll have the opportunity to make a positive difference for our subscribers and the company. WHAT OUR CHAT REPAIR AGENTS ENJOY MOST Interacting with customers through our web-based chat platform Effectively handling questions and concerns related to video, Internet, and phone products and services Addressing advanced technical inquiries using diagnostic tools to keep communications and technology services running Coordinating customer service escalations with local management to determine the need for a field technician visit Taking pride in resolving customer service inquiries, processing orders, and documenting account actions while creating best-in-class customer experiences We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself receiving and responding to multiple, simultaneous messages through web-based communication tools. If you enjoy being on a computer and having variety in your work, you'll thrive inside our team-oriented environment. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Ability to read, write, speak and understand English and Spanish Preferred Qualifications Experience : 1+ year customer service experience; 6+ months working with computers and multiple software applications; experience in cable or telecommunications call centers Technical Skills : MS Office and personal computer skills Skills : Communication, dependability, multi-tasking, typing, customer service Abilities : Problem-solving, critical thinking, attention to detail, tech savvy, resilient SPECTRUM CONNECTS YOU TO MORE Tools + Tech : Work with innovative, web-based chat technology and information systems Supportive Team s: Learn from managers and work with team-oriented colleagues who want you to grow and succeed Competitive Pa y: Generous $20 per hour starting pay Dynamic Growth : The growth of our industry and evolving technology will power your career as you move up or around the company Learning Cultur e: We invest in your learning, and provide paid training and coaching to help you succeed Total Rewards : Our comprehensive benefits are among the best in the industry Apply now, connect a friend to this opportunity or sign up for job alerts ! CRP118 4 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Make a difference in patients' lives by ensuring they get the medications they need-on time, every time. Join a nationally recognized healthcare leader where your attention to detail and empathy truly matter. Pharmacy Support Representative Location Cary, NC Onsite Compensation & Schedule • $20.40/hour • Monday to Friday, 11:30 AM - 8:00 PM • W2 • Start date: ASAP ROLE IMPACT Join a fast-paced support team focused on delivering exceptional patient experiences. This role ensures prompt handling of non-clinical patient needs, from coordinating prescription logistics to updating insurance and payment information, all while supporting compliance and patient safety. KEY RESPONSIBILITIES • Handle high-volume inbound and outbound calls related to prescriptions, delivery times, and billing inquiries • Communicate status updates and escalate clinical concerns to licensed staff as needed • Maintain thorough documentation in patient records to support operational accuracy • Validate insurance coverage, process payments, and manage refill requests • Report adverse events or complaints according to standard operating procedures MINIMUM QUALIFICATIONS • 1+ year experience in a fast-paced call center or customer service role • Familiarity with Microsoft Outlook and Microsoft Teams • Typing speed of 30+ WPM • Excellent communication and follow-through skills CORE TOOLS & SYSTEMS • Microsoft Outlook • Microsoft Teams • Call queue and routing platforms • CRM or patient communication systems • EHR or prescription management tools PREFERRED SKILLS • Previous experience in pharmacy or healthcare setting • Knowledge of HIPAA compliance standards PERKS TO THE ASSIGNMENT • Eligible for conversion to full-time • Participation in monthly team lunches • Access to onsite gym (waiver required) By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
09/04/2025
Full time
Make a difference in patients' lives by ensuring they get the medications they need-on time, every time. Join a nationally recognized healthcare leader where your attention to detail and empathy truly matter. Pharmacy Support Representative Location Cary, NC Onsite Compensation & Schedule • $20.40/hour • Monday to Friday, 11:30 AM - 8:00 PM • W2 • Start date: ASAP ROLE IMPACT Join a fast-paced support team focused on delivering exceptional patient experiences. This role ensures prompt handling of non-clinical patient needs, from coordinating prescription logistics to updating insurance and payment information, all while supporting compliance and patient safety. KEY RESPONSIBILITIES • Handle high-volume inbound and outbound calls related to prescriptions, delivery times, and billing inquiries • Communicate status updates and escalate clinical concerns to licensed staff as needed • Maintain thorough documentation in patient records to support operational accuracy • Validate insurance coverage, process payments, and manage refill requests • Report adverse events or complaints according to standard operating procedures MINIMUM QUALIFICATIONS • 1+ year experience in a fast-paced call center or customer service role • Familiarity with Microsoft Outlook and Microsoft Teams • Typing speed of 30+ WPM • Excellent communication and follow-through skills CORE TOOLS & SYSTEMS • Microsoft Outlook • Microsoft Teams • Call queue and routing platforms • CRM or patient communication systems • EHR or prescription management tools PREFERRED SKILLS • Previous experience in pharmacy or healthcare setting • Knowledge of HIPAA compliance standards PERKS TO THE ASSIGNMENT • Eligible for conversion to full-time • Participation in monthly team lunches • Access to onsite gym (waiver required) By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
About RTC Aerospace: RTC Aerospace is a 60-year-old aerospace manufacturer of complex, high-tolerance, difficult-to-machine parts. We have 4 facilities across the nation bringing exceptional cellular manufacturing capabilities and unique engineered solutions to our clients' designed products. We are a company driven by ambitious individuals, working together to become an industry leader in lean-cell manufacturing. Come be a part of something exceptional at RTC Aerospace! How You'll Make an Impact From Operators to Machinist and Programmers, our team members in our Manufacturing Department can transform a rough product into something complete within exacting tolerances. They enable an organization to produce products on time and to a customer's requirement. Our Manufacturing team members work alongside many departments such as: Quality, Engineering, and Operations to produce high-quality products. What you'll be doing as a CNC Machinist: Working a Full-time, onsite position at our Chatsworth, CA location for our day shift (M-F 6:00am - 2:30pm). With limited supervision, perform intermediate level machining of parts and tools. Sets up and operate all available machine tools and perform progressive machining operations on work involving close tolerances. Verifies conformance of finished work piece to specifications using standard measuring tools. Sets up and lays out own work from blueprints, sketches, and written specifications according to requirements. Maintain a track record of high-quality work with low rework and scrap history. Work safely and as part of a high performing team. Maintain high efficiencies and run rates for given machine. Understand qualities of metals and alloys and applies that knowledge to parts being machined. Understands and comprehends all forms of technical documents including blueprints and drawings, written specifications, charts, tables, etc. Skillfully uses all machinist hand tools and measuring instruments. All other duties as assigned. Required Qualifications (Education, skills, and experience: Available to work a full-time position with pre-determined shift times. Minimum of 2 years related experience, training, licenses/certification or demonstrated ability to perform described position responsibilities. Ability to perform more complex setups such as 4-axis mills. Ability to run multiple machines. Understanding of more complex inspection techniques. Works independently, follows instructions, can concentrate for long periods of time. Demonstrates a good attitude toward work and arrives on time for start of shift. Properly uses basic measuring tools (calipers, micrometer, indicators, etc.). Follows instructions and demonstrates strong attention to detail. Understanding of basic machine language (G and M codes). Communicates well verbally and in writing. Mechanically inclined, with good manual dexterity. Team player with a can-do attitude. Preferred Qualifications (Education, skills, and experience: 5-Axis machining and troubleshooting experience. Experience working in a low volume, high value part environment. Ability to fabricate various parts, fixtures, and jigs using machining equipment: lathes & mills. Experience with Microsoft Office applications. Strong skills and aptitude in math. Completion of vocational or college training in machine shop (Certificate of Completion of basic machining course. Physical Demands : The physical demands and work environment characteristics described here are representative of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to do the following: Ability to lift or move up to 50lbs. Reach forward, up, down and to the side in order to move equipment. Continuous standing and walking throughout the workday. Ability to reach with hands and arms; use hands to manipulate, handle, or feel material. Access, input, and retrieve information from a computer. Work Environment: A large percentage of work time is spent in a machine shop where temperatures vary from hot to cold. The environment may also include exposure to noise, dust, fumes, vapor from coolant, etc. Industry standard safety equipment is provided by the Company, and specific notice is posted in areas where safety equipment is required. Compensation and Benefits: Employee Benefits: Medical, dental, vision, basic and supplemental life insurance, long-term disability and 401(k) with up to 6% QACA company match. The CNC Machinist Compensation range for onsite California applicants is $20-28 per hour commensurate with experience. Some shifts may include shift differential pay rates. Other site ranges may differ. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. 120.15 is required. RTC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Affirmative Action and Disability Accommodation Applicants wishing to receive information on RTC's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact the RTC Human Resources Department. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the RTC Human Resources Department. Candidates will receive consideration without discrimination in accordance with the requirements of article 9 to chapter XVIII of the City of Los Angeles Municipal Code, federal and state laws of California. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department. Compensation details: 20-28 Yearly Salary PIf5249dda18f9-3655
09/04/2025
Full time
About RTC Aerospace: RTC Aerospace is a 60-year-old aerospace manufacturer of complex, high-tolerance, difficult-to-machine parts. We have 4 facilities across the nation bringing exceptional cellular manufacturing capabilities and unique engineered solutions to our clients' designed products. We are a company driven by ambitious individuals, working together to become an industry leader in lean-cell manufacturing. Come be a part of something exceptional at RTC Aerospace! How You'll Make an Impact From Operators to Machinist and Programmers, our team members in our Manufacturing Department can transform a rough product into something complete within exacting tolerances. They enable an organization to produce products on time and to a customer's requirement. Our Manufacturing team members work alongside many departments such as: Quality, Engineering, and Operations to produce high-quality products. What you'll be doing as a CNC Machinist: Working a Full-time, onsite position at our Chatsworth, CA location for our day shift (M-F 6:00am - 2:30pm). With limited supervision, perform intermediate level machining of parts and tools. Sets up and operate all available machine tools and perform progressive machining operations on work involving close tolerances. Verifies conformance of finished work piece to specifications using standard measuring tools. Sets up and lays out own work from blueprints, sketches, and written specifications according to requirements. Maintain a track record of high-quality work with low rework and scrap history. Work safely and as part of a high performing team. Maintain high efficiencies and run rates for given machine. Understand qualities of metals and alloys and applies that knowledge to parts being machined. Understands and comprehends all forms of technical documents including blueprints and drawings, written specifications, charts, tables, etc. Skillfully uses all machinist hand tools and measuring instruments. All other duties as assigned. Required Qualifications (Education, skills, and experience: Available to work a full-time position with pre-determined shift times. Minimum of 2 years related experience, training, licenses/certification or demonstrated ability to perform described position responsibilities. Ability to perform more complex setups such as 4-axis mills. Ability to run multiple machines. Understanding of more complex inspection techniques. Works independently, follows instructions, can concentrate for long periods of time. Demonstrates a good attitude toward work and arrives on time for start of shift. Properly uses basic measuring tools (calipers, micrometer, indicators, etc.). Follows instructions and demonstrates strong attention to detail. Understanding of basic machine language (G and M codes). Communicates well verbally and in writing. Mechanically inclined, with good manual dexterity. Team player with a can-do attitude. Preferred Qualifications (Education, skills, and experience: 5-Axis machining and troubleshooting experience. Experience working in a low volume, high value part environment. Ability to fabricate various parts, fixtures, and jigs using machining equipment: lathes & mills. Experience with Microsoft Office applications. Strong skills and aptitude in math. Completion of vocational or college training in machine shop (Certificate of Completion of basic machining course. Physical Demands : The physical demands and work environment characteristics described here are representative of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to do the following: Ability to lift or move up to 50lbs. Reach forward, up, down and to the side in order to move equipment. Continuous standing and walking throughout the workday. Ability to reach with hands and arms; use hands to manipulate, handle, or feel material. Access, input, and retrieve information from a computer. Work Environment: A large percentage of work time is spent in a machine shop where temperatures vary from hot to cold. The environment may also include exposure to noise, dust, fumes, vapor from coolant, etc. Industry standard safety equipment is provided by the Company, and specific notice is posted in areas where safety equipment is required. Compensation and Benefits: Employee Benefits: Medical, dental, vision, basic and supplemental life insurance, long-term disability and 401(k) with up to 6% QACA company match. The CNC Machinist Compensation range for onsite California applicants is $20-28 per hour commensurate with experience. Some shifts may include shift differential pay rates. Other site ranges may differ. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. 120.15 is required. RTC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Affirmative Action and Disability Accommodation Applicants wishing to receive information on RTC's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact the RTC Human Resources Department. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the RTC Human Resources Department. Candidates will receive consideration without discrimination in accordance with the requirements of article 9 to chapter XVIII of the City of Los Angeles Municipal Code, federal and state laws of California. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department. Compensation details: 20-28 Yearly Salary PIf5249dda18f9-3655
Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service. Job Description Summary: The seasonal Inside Sales Representative is responsible for increasing See's Volume Savings business through the sale of corporate gifts, fundraising, and overall volume savings sales. The pay range for this position is expected to be $19.50 - $20.52 per hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.Job Description: Key Responsibilities: Promotes a "customer first" culture and commitment to delivering outstanding results for all customers while focusing on See's principles. Achieves sales targets set by management for assigned territory. Increases the number of accounts while retaining and growing existing business. Updates and maintains seasonal sale pipeline to ensure timely and accurate reporting. Utilizing lead list, performs outbound telesales calls to potential, current or previous customers via phone and email. Assists customers in selecting the most appropriate products and programs by tailoring recommendations to specific customer needs. Identifies issues and provides appropriate solutions to build value in the customer relationship. Effectively nurtures sales leads while utilizing consultative sales skills to assess and close sales. Partners and supports Field Sales Representative sales efforts for assigned territory. Provides exceptional customer service to potential and existing customers. Maintains positive working relationships and partnerships with Field Sales, Customer Service and Shop Employees to ensure customer needs are always met while fostering a positive work environment. Maintains a thorough working knowledge of See's products and Volume Savings programs (Fundraising, Business Gifts, Group Savings, Yumraising, Gift Services), plus Retail and Ecommerce sales channels. Ensures customer account information is kept current and accurate by continually updating customer database. Follows all other set processes and procedures. Handles inbound customer calls and emails; responds to customers' inquiries in a timely manner. Assists with special projects as assigned by Inside Sales Supervisor and performs other duties as required. Responsible for identifying opportunities to enhance technology and innovation that will improve departmental effectiveness. All See's staff must be committed to the company's core principles and workplace values, including diversity and inclusion. Minimum Qualifications: Two years inside sales, telesales, outbound call center experience, or sales equivalent. Friendly and clear-speaking phone voice, effective communication skills required. Superior written and verbal skills - appropriate grammar and basic spelling skills required (test administered). Self-motivated, results-oriented with competitive spirit. Cross-selling and up-selling skills and experience strongly preferred. Excellent customer service skills. Salesforce or other Customer Relationship Management (CRM) experience preferred. Demonstrated PC proficiency in Windows environment; Microsoft Word, Excel and Internet skills required. Accurate typing skills of at least 35 wpm with 90% accuracy (test administered). Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner. See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance and Los Angeles Municipal Code 189.00).
09/04/2025
Full time
Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service. Job Description Summary: The seasonal Inside Sales Representative is responsible for increasing See's Volume Savings business through the sale of corporate gifts, fundraising, and overall volume savings sales. The pay range for this position is expected to be $19.50 - $20.52 per hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.Job Description: Key Responsibilities: Promotes a "customer first" culture and commitment to delivering outstanding results for all customers while focusing on See's principles. Achieves sales targets set by management for assigned territory. Increases the number of accounts while retaining and growing existing business. Updates and maintains seasonal sale pipeline to ensure timely and accurate reporting. Utilizing lead list, performs outbound telesales calls to potential, current or previous customers via phone and email. Assists customers in selecting the most appropriate products and programs by tailoring recommendations to specific customer needs. Identifies issues and provides appropriate solutions to build value in the customer relationship. Effectively nurtures sales leads while utilizing consultative sales skills to assess and close sales. Partners and supports Field Sales Representative sales efforts for assigned territory. Provides exceptional customer service to potential and existing customers. Maintains positive working relationships and partnerships with Field Sales, Customer Service and Shop Employees to ensure customer needs are always met while fostering a positive work environment. Maintains a thorough working knowledge of See's products and Volume Savings programs (Fundraising, Business Gifts, Group Savings, Yumraising, Gift Services), plus Retail and Ecommerce sales channels. Ensures customer account information is kept current and accurate by continually updating customer database. Follows all other set processes and procedures. Handles inbound customer calls and emails; responds to customers' inquiries in a timely manner. Assists with special projects as assigned by Inside Sales Supervisor and performs other duties as required. Responsible for identifying opportunities to enhance technology and innovation that will improve departmental effectiveness. All See's staff must be committed to the company's core principles and workplace values, including diversity and inclusion. Minimum Qualifications: Two years inside sales, telesales, outbound call center experience, or sales equivalent. Friendly and clear-speaking phone voice, effective communication skills required. Superior written and verbal skills - appropriate grammar and basic spelling skills required (test administered). Self-motivated, results-oriented with competitive spirit. Cross-selling and up-selling skills and experience strongly preferred. Excellent customer service skills. Salesforce or other Customer Relationship Management (CRM) experience preferred. Demonstrated PC proficiency in Windows environment; Microsoft Word, Excel and Internet skills required. Accurate typing skills of at least 35 wpm with 90% accuracy (test administered). Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner. See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance and Los Angeles Municipal Code 189.00).
Summary: North Bay Children's Center is a nonprofit organization dedicated to providing high-quality early childhood education and care to children and families in the North Bay area. Our mission is to ensure that every child has access to the resources they need to thrive academically, socially, and emotionally. We are committed to fostering a supportive and inclusive workplace where employees can make a meaningful impact in the lives of children and their families. Qualifications: The Donor Relations Manager is a key member of the Development Team at North Bay Children's Center (NBCC) with 3-5 years previous fundraising experience, responsible for cultivating and maintaining relationships with individual and institutional donors to support the mission of NBCC. This role focuses on donor stewardship, fundraising strategy execution, grant writing, research and reporting, and ensuring a positive and engaging donor experience. The Donor Relations Manager plays a critical role in securing financial support through individual gifts, annual appeals, and grant writing, strengthening donor loyalty, and expanding NBCC's donor base to ensure the sustainability of its programs and initiatives Responsibilities will include, but will not be limited to the following: Key Responsibilities Build and maintain meaningful relationships with individual donors, businesses, and foundation representatives. Develop and implement a comprehensive donor stewardship plan, ensuring personalized and timely communication with donors. Plan and execute donor appreciation initiatives, including thank-you letters, calls, events and recognition opportunities. Conduct donor research to identify new prospects and deepen existing relationships. Follows up with attendees and prospects post-event or activity. Fundraising and Revenue Growth Collaborate with the VP of Development to create and implement fundraising strategies for individuals and foundations to achieve annual revenue goals. Assist in the planning and execution of annual giving campaigns, major gift solicitations, and planned giving initiatives. Working with the VP of Development and President/CEO, manage a portfolio of mid-level and major gift donors, ensuring regular touchpoint, cultivation, and solicitation. Write compelling grant proposals and reports with clarity and accuracy. Manage grant deadlines, reporting requirements, and compliance tracking. Identifies new funding sources and stewardship opportunities. Event Support & Donor Engagement Supports cultivation and stewardship events, such as tours, receptions, or house parties. Helps plan and execute events in coordination with the development and communications teams. Database Management and Reporting Maintain accurate donor records in the organization's donor database, ensuring documentation of all interactions, donations, and communications. Generate donor reports and analyze giving patterns to inform fundraising strategies. Track donor retention and acquisition metrics to evaluate the effectiveness of fundraising efforts. Collaborations and Communication Works closely with executive leadership, program staff, and finance to gather content and demonstrate impact. Collaborates with programs & development team to create donor-centric communication materials, including thank you letters, updates, storytelling, appeals, emails campaign, and impact reports. Use calendars and systems to track grant cycles, appeals, reports and renewals. Represents NBCC at community events and networking opportunities as appropriate to raise awareness and build new donor relationships. Professional Attributes: Strong writing and storytelling ability Analytical thinker with attention to detail Confident communicator (verbal and written) Results-oriented and goal-driven High level of discretion and integrity Adaptable, proactive, and collaborative Office Environment: Adheres to all NBCC policies and procedures as mandated by Vice President of Development. In cooperation with the administrative team, maintains general housekeeping tasks (to provide and orderly, professional environment and atmosphere). Engage in regular self-assessment/goal setting and participate in timely evaluation of job performance with the Vice President of Development. Attend all scheduled NBCC Staff Development Days. Work Environment Noise level in the work environment is frequently loud. Will work outdoors and indoors Will use computers, tablets, cell phone (if provided), and other office equipment Will work alone and with other peers and supervisors Human Resources Health screening as required in section 101216(g) Tuberculosis test & document as specified in section 101216(g). Criminal Record Clerance and/or criminal records exemption (DOJ, CACI & FBI). Valid Driver's License (if transporting children). Child Abuse Managed Reporter Training (online). Employee Rights (Lie 9052). Proof of Immunizations for MMR, Tdap & Flu. Current CPR & First Aid Physical Demands Health clearance by a physician. Ability to fulfill physical requirements of the job including lifting up to 50 pounds, range of movement including squatting, bending, reaching, standing, and sitting. Proof of current Immunizations Measles, Pertussis, Influenza, COVID-19). T.B. clearance within the past year. Compensation details: 38.36 Hourly Wage PI8052a67df7d6-9991
09/04/2025
Full time
Summary: North Bay Children's Center is a nonprofit organization dedicated to providing high-quality early childhood education and care to children and families in the North Bay area. Our mission is to ensure that every child has access to the resources they need to thrive academically, socially, and emotionally. We are committed to fostering a supportive and inclusive workplace where employees can make a meaningful impact in the lives of children and their families. Qualifications: The Donor Relations Manager is a key member of the Development Team at North Bay Children's Center (NBCC) with 3-5 years previous fundraising experience, responsible for cultivating and maintaining relationships with individual and institutional donors to support the mission of NBCC. This role focuses on donor stewardship, fundraising strategy execution, grant writing, research and reporting, and ensuring a positive and engaging donor experience. The Donor Relations Manager plays a critical role in securing financial support through individual gifts, annual appeals, and grant writing, strengthening donor loyalty, and expanding NBCC's donor base to ensure the sustainability of its programs and initiatives Responsibilities will include, but will not be limited to the following: Key Responsibilities Build and maintain meaningful relationships with individual donors, businesses, and foundation representatives. Develop and implement a comprehensive donor stewardship plan, ensuring personalized and timely communication with donors. Plan and execute donor appreciation initiatives, including thank-you letters, calls, events and recognition opportunities. Conduct donor research to identify new prospects and deepen existing relationships. Follows up with attendees and prospects post-event or activity. Fundraising and Revenue Growth Collaborate with the VP of Development to create and implement fundraising strategies for individuals and foundations to achieve annual revenue goals. Assist in the planning and execution of annual giving campaigns, major gift solicitations, and planned giving initiatives. Working with the VP of Development and President/CEO, manage a portfolio of mid-level and major gift donors, ensuring regular touchpoint, cultivation, and solicitation. Write compelling grant proposals and reports with clarity and accuracy. Manage grant deadlines, reporting requirements, and compliance tracking. Identifies new funding sources and stewardship opportunities. Event Support & Donor Engagement Supports cultivation and stewardship events, such as tours, receptions, or house parties. Helps plan and execute events in coordination with the development and communications teams. Database Management and Reporting Maintain accurate donor records in the organization's donor database, ensuring documentation of all interactions, donations, and communications. Generate donor reports and analyze giving patterns to inform fundraising strategies. Track donor retention and acquisition metrics to evaluate the effectiveness of fundraising efforts. Collaborations and Communication Works closely with executive leadership, program staff, and finance to gather content and demonstrate impact. Collaborates with programs & development team to create donor-centric communication materials, including thank you letters, updates, storytelling, appeals, emails campaign, and impact reports. Use calendars and systems to track grant cycles, appeals, reports and renewals. Represents NBCC at community events and networking opportunities as appropriate to raise awareness and build new donor relationships. Professional Attributes: Strong writing and storytelling ability Analytical thinker with attention to detail Confident communicator (verbal and written) Results-oriented and goal-driven High level of discretion and integrity Adaptable, proactive, and collaborative Office Environment: Adheres to all NBCC policies and procedures as mandated by Vice President of Development. In cooperation with the administrative team, maintains general housekeeping tasks (to provide and orderly, professional environment and atmosphere). Engage in regular self-assessment/goal setting and participate in timely evaluation of job performance with the Vice President of Development. Attend all scheduled NBCC Staff Development Days. Work Environment Noise level in the work environment is frequently loud. Will work outdoors and indoors Will use computers, tablets, cell phone (if provided), and other office equipment Will work alone and with other peers and supervisors Human Resources Health screening as required in section 101216(g) Tuberculosis test & document as specified in section 101216(g). Criminal Record Clerance and/or criminal records exemption (DOJ, CACI & FBI). Valid Driver's License (if transporting children). Child Abuse Managed Reporter Training (online). Employee Rights (Lie 9052). Proof of Immunizations for MMR, Tdap & Flu. Current CPR & First Aid Physical Demands Health clearance by a physician. Ability to fulfill physical requirements of the job including lifting up to 50 pounds, range of movement including squatting, bending, reaching, standing, and sitting. Proof of current Immunizations Measles, Pertussis, Influenza, COVID-19). T.B. clearance within the past year. Compensation details: 38.36 Hourly Wage PI8052a67df7d6-9991
Client Services Representative I US-TX-Austin Job ID: 33532 Type: Full-Time # of Openings: 1 Category: Facilities TX - Austin-CapitalMetro-MS About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Copy/Print Production/Copy Center: -Responsible for prompt and accurate reproduction of all print requests. -Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check. -Receives, logs, delivers and tracks all activity for reporting purposes. -Responds to customer requests. -Performs routine upkeep and basic maintenance of equipment. -Records and tracks customer inquiries and fulfillment of requests. -Performs daily convenience care functions as needed. Mail/Courier Services: -Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. -Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). -Researches and routes unidentified and generic mail. -Receives, logs, delivers and tracks messenger items. -Responds to customer requests. -Performs routine upkeep of equipment. -Records and tracks customer inquiries and fulfillment of requests. Reception/Office Services: -Responsible for performing general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms, entering data into computer. -Responds to customer needs and requests, accepts deliveries and sets up food and beverages for meetings. -May also be responsible for copy/binding/copier maintenance. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. We are providing the anticipated salary range for this role: $17.20 - $23.37 hourly. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at Posting Tags PI53cbd25c99a4-5611
09/04/2025
Full time
Client Services Representative I US-TX-Austin Job ID: 33532 Type: Full-Time # of Openings: 1 Category: Facilities TX - Austin-CapitalMetro-MS About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Copy/Print Production/Copy Center: -Responsible for prompt and accurate reproduction of all print requests. -Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check. -Receives, logs, delivers and tracks all activity for reporting purposes. -Responds to customer requests. -Performs routine upkeep and basic maintenance of equipment. -Records and tracks customer inquiries and fulfillment of requests. -Performs daily convenience care functions as needed. Mail/Courier Services: -Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. -Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). -Researches and routes unidentified and generic mail. -Receives, logs, delivers and tracks messenger items. -Responds to customer requests. -Performs routine upkeep of equipment. -Records and tracks customer inquiries and fulfillment of requests. Reception/Office Services: -Responsible for performing general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms, entering data into computer. -Responds to customer needs and requests, accepts deliveries and sets up food and beverages for meetings. -May also be responsible for copy/binding/copier maintenance. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. We are providing the anticipated salary range for this role: $17.20 - $23.37 hourly. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at Posting Tags PI53cbd25c99a4-5611
Patient Services Representative Location Cary, NC Onsite Compensation & Schedule • $20.40/hour • Monday to Friday, 11:30 AM - 8:00 PM • W2 ROLE IMPACT" This role supports patients by managing non-clinical inquiries and ensuring seamless coordination of prescription deliveries and payments. As a front-line representative, you'll be key in driving patient satisfaction, maintaining accurate records, and supporting safe, efficient service workflows. KEY RESPONSIBILITIES • Manage inbound/outbound calls regarding prescription status, delivery scheduling, and payment • Respond to inquiries directly or escalate to clinical staff for resolution • Update patient records and progress notes to support workflow visibility • Verify insurance, process invoice requests, and provide refill information • Identify and escalate adverse events or product complaints to clinical team MINIMUM QUALIFICATIONS • 1+ year in high-volume call center environment • Proficiency in Microsoft Outlook and Microsoft Teams • Minimum 30 WPM typing speed • Strong verbal and written communication skills CORE TOOLS & SYSTEMS • Microsoft Outlook • Microsoft Teams • Customer management systems • Call handling software • Prescription and patient record systems PERKS TO THE ASSIGNMENT • Eligible for conversion to full-time • Participation in monthly team lunches • Access to onsite gym (waiver required) By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
09/04/2025
Full time
Patient Services Representative Location Cary, NC Onsite Compensation & Schedule • $20.40/hour • Monday to Friday, 11:30 AM - 8:00 PM • W2 ROLE IMPACT" This role supports patients by managing non-clinical inquiries and ensuring seamless coordination of prescription deliveries and payments. As a front-line representative, you'll be key in driving patient satisfaction, maintaining accurate records, and supporting safe, efficient service workflows. KEY RESPONSIBILITIES • Manage inbound/outbound calls regarding prescription status, delivery scheduling, and payment • Respond to inquiries directly or escalate to clinical staff for resolution • Update patient records and progress notes to support workflow visibility • Verify insurance, process invoice requests, and provide refill information • Identify and escalate adverse events or product complaints to clinical team MINIMUM QUALIFICATIONS • 1+ year in high-volume call center environment • Proficiency in Microsoft Outlook and Microsoft Teams • Minimum 30 WPM typing speed • Strong verbal and written communication skills CORE TOOLS & SYSTEMS • Microsoft Outlook • Microsoft Teams • Customer management systems • Call handling software • Prescription and patient record systems PERKS TO THE ASSIGNMENT • Eligible for conversion to full-time • Participation in monthly team lunches • Access to onsite gym (waiver required) By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
Agent Support Representative Frisco, TX Onsite COMPENSATION & SCHEDULE •$24 - $25 Based on Experience • Full-time, schedule flexibility required • W2 • Start date:8/18/25 ROLE IMPACT This role is critical in ensuring seamless support for the client's internal and external sales agents. As the first point of contact, the Agent Support Representative drives agent satisfaction by resolving inquiries, processing changes, and assisting with product knowledge-all while maintaining accurate records and adhering to company policies. KEY RESPONSIBILITIES • Serve as primary contact for agent inquiries via phone, email, and voicemail • Process agent plan changes, additions/removals, and record updates • Support agent sales portal navigation and troubleshoot access issues • Handle initial member record payments and update relevant data fields • Provide timely, courteous, and accurate information on product offerings MINIMUM QUALIFICATIONS • 2+ years of customer service experience in a call center environment • 1+ year of health insurance industry experience • High school diploma, GED, or equivalent experience • Ability to type 30+ WPM while actively engaging in call transactions CORE TOOLS & SYSTEMS • Microsoft Office Suite (intermediate proficiency) • Client-specific sales portal and CRM system • Standard call center telephony and ticketing systems PREFERRED SKILLS • Strong analytical and problem-solving capabilities • Self-motivated with the ability to work independently and in team settings • Excellent verbal and written communication By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
09/04/2025
Full time
Agent Support Representative Frisco, TX Onsite COMPENSATION & SCHEDULE •$24 - $25 Based on Experience • Full-time, schedule flexibility required • W2 • Start date:8/18/25 ROLE IMPACT This role is critical in ensuring seamless support for the client's internal and external sales agents. As the first point of contact, the Agent Support Representative drives agent satisfaction by resolving inquiries, processing changes, and assisting with product knowledge-all while maintaining accurate records and adhering to company policies. KEY RESPONSIBILITIES • Serve as primary contact for agent inquiries via phone, email, and voicemail • Process agent plan changes, additions/removals, and record updates • Support agent sales portal navigation and troubleshoot access issues • Handle initial member record payments and update relevant data fields • Provide timely, courteous, and accurate information on product offerings MINIMUM QUALIFICATIONS • 2+ years of customer service experience in a call center environment • 1+ year of health insurance industry experience • High school diploma, GED, or equivalent experience • Ability to type 30+ WPM while actively engaging in call transactions CORE TOOLS & SYSTEMS • Microsoft Office Suite (intermediate proficiency) • Client-specific sales portal and CRM system • Standard call center telephony and ticketing systems PREFERRED SKILLS • Strong analytical and problem-solving capabilities • Self-motivated with the ability to work independently and in team settings • Excellent verbal and written communication By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
