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Intake Specialist
Advanced Recovery Systems Winter Park, Florida
09/03/2025
Full time
Overview: We are looking to add Intake Coordinators to our team Full Time (NOT REMOTE) Hours 2pm to 10pm days differ (Saturday & Sunday included) Advanced Recovery Systems (ARS), an integrated behavioral healthcare management company, is dedicated to providing exceptional care for addiction, substance abuse, and mental health issues. With our facilities located across various regions of the U.S., we have been committed to furthering our mission and applying advanced approaches to patient care. Learn more about ARS and our transformative work at . We value our employees and recognize the critical role they play in saving lives. Pay Minimum: USD $17.00/Yr. Pay Maximum: USD $20.00/Yr. Responsibilities: Intake coordinators provide the initial contact a client has with The Recovery Village unless they have had direct contact with one of the business development representatives. They may conduct brief telephone screenings to determine the nature and extent of the client's presenting issue, and whether The Recovery Village can provide the services the client is requesting. If applicable to the setting, intake coordinators may be responsible for obtaining insurance information. After an intake assessment is completed, the intake coordinator discusses admission with the Admissions Director. At times the intake coordinators may determine that the agency or organization is not an appropriate match for a client's needs and will refer the client to a more suitable facility. Core Job Duties Maintain strict client confidentiality. Responsible for demonstrating a positive image Answers the telephone within three (3) rings using an appropriate greeting Attempt to obtain key information to impact first call close and connection process Effectively connect with the caller to allow them to see you as the expert Conducts pre-admission assessments to determine appropriateness for admission. Provide program information to prospective clients and families as needed. Makes copies/send faxes as needed Provides visitors or callers with general and specialized information about the facility Conduct telephone conversations in a friendly and professional manner Other Required Tasks Maintains clear communications with supervisors and co-workers Follows all policy and procedures of The Recovery Village Receives and screens visitors and / or telephone calls, providing general and specialized information about the facility Work as a positive team member Other duties as assigned by Director of Admissions and Call Center Supervisor Participate in staff meetings as needed Provide potential business development referrals to the Director of Business Development Qualifications: High School diploma or equivalent. Experience in sales highly desired, especially Complex Selling. Any experience working in Mental Health or Addiction Treatment is very helpful. We offer great benefits including 401(k), generous paid time off plan, medical, dental, vision, and many more benefits. BENEFITS: Benefits begin on the 1st day of the month following date of hire. Competitive Starting Pay Paid Time Off: Up to 3 weeks/year Accrual begins on Day 1 of employment Retirement: 401K + match Insurance: Health, Vision, Dental, Life Matching HSA: Up to $1500/year company contribution Travel Concierge, LifeMart Employee Discounts, Health Advocate, EAP Program And much more! Advanced Recovery Systems complies with state and federal nondiscrimination laws and policies that prohibit discrimination based on age, color, disability, national origin, race, religion, or sex. It is unlawful to retaliate against individuals or groups based on the basis of their participation in a complaint of discrimination or on the basis of their opposition to discriminatory practices/EEO. We are proud to be a drug-free workplace.
Licensed P&C Insurance Representative - Phoenix
USAA Phoenix, Arizona
09/01/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Customer Service Advisor
USAA Phoenix, Arizona
09/01/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Licensed P&C Insurance Representative - Phoenix
USAA Phoenix, Arizona
09/01/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Customer Service Advisor
USAA Phoenix, Arizona
09/01/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Licensed P&C Insurance Representative - Phoenix
USAA Phoenix, Arizona
09/01/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Call Center Customer Solutions Sales Rep - $18 per Hour Plus Commission & Incentives
Spectrum Overland Park, Kansas
08/30/2025
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And thats not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Client Solutions Representatives, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Client Solutions Representatives Enjoy Most About the Role Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. Mastering order processing within the billing system for retained accounts, new sales, and account lookups. Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions Normal office environment Required Qualifications Education High school diploma or equivalent Experience 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities Strong English communication skills Flexibility for variable hours, including weekends and holidays Adaptability and problem-solving in dynamic environments Preferred Qualifications 1+ years of call center experience CRT110 7 2025 Here, our employees dont just have jobs, they're building careers. Thats why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, youll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here Were committed to growing a workforce that reflects the customers and communities we serve providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. Required Preferred Job Industries Sales & Marketing
Call Center Sales Rep (Bilingual English/Spanish) - $18 per Hour Plus Commission & Incentives
Spectrum El Paso, Texas
08/30/2025
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And thats not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Required Preferred Qualifications 2 + years call center sales experience. SIB120 5 2025 Here, our employees dont just have jobs, they're building careers. Thats why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, youll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here Were committed to growing a workforce that reflects the customers and communities we serve providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. Required Preferred Job Industries Sales & Marketing
Call Center Customer Solutions Sales Rep (Sardis Rd) - $18 per Hour Plus Commission & Incentives
Spectrum Charlotte, North Carolina
08/30/2025
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And thats not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Client Solutions Representatives, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Client Solutions Representatives Enjoy Most About the Role Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. Mastering order processing within the billing system for retained accounts, new sales, and account lookups. Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions Normal office environment Required Qualifications Education High school diploma or equivalent Experience 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities Strong English communication skills Flexibility for variable hours, including weekends and holidays Adaptability and problem-solving in dynamic environments Preferred Qualifications 1+ years of call center experience CRT110 3 2025 Here, our employees dont just have jobs, they're building careers. Thats why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, youll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here Were committed to growing a workforce that reflects the customers and communities we serve providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. Required Preferred Job Industries Sales & Marketing
Call Center Customer Solutions Sales Rep (Sardis Rd) - $18 per Hour Plus Commission & Incentives
Spectrum Newell, North Carolina
08/30/2025
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And thats not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Client Solutions Representatives, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Client Solutions Representatives Enjoy Most About the Role Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. Mastering order processing within the billing system for retained accounts, new sales, and account lookups. Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions Normal office environment Required Qualifications Education High school diploma or equivalent Experience 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities Strong English communication skills Flexibility for variable hours, including weekends and holidays Adaptability and problem-solving in dynamic environments Preferred Qualifications 1+ years of call center experience CRT110 3 2025 Here, our employees dont just have jobs, they're building careers. Thats why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, youll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here Were committed to growing a workforce that reflects the customers and communities we serve providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. Required Preferred Job Industries Sales & Marketing
Call Center Sales Rep - $20 per Hour plus Commission and Incentives
Spectrum
08/29/2025
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Preferred Qualifications 2 + years call center sales experience. CCS126 0 2025 Here, our employees dont just have jobs, they're building careers. Thats why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $37.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $12,625. Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, youll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here Were committed to growing a workforce that reflects the customers and communities we serve providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. Required Preferred Job Industries Sales & Marketing
Call Center Sales Rep (Bilingual English/Spanish) - $18 per Hour Plus Commission & Incentives
Spectrum San Antonio, Texas
08/29/2025
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And thats not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Required Preferred Qualifications 2 + years call center sales experience. SIB120 0 2025 Here, our employees dont just have jobs, they're building careers. Thats why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, youll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here Were committed to growing a workforce that reflects the customers and communities we serve providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. Required Preferred Job Industries Sales & Marketing
Call Center Customer Solutions Sales Rep - $18 per Hour Plus Commission & Incentives
Spectrum Shawnee Mission, Kansas
08/28/2025
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And thats not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Client Solutions Representatives, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Client Solutions Representatives Enjoy Most About the Role Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. Mastering order processing within the billing system for retained accounts, new sales, and account lookups. Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions Normal office environment Required Qualifications Education High school diploma or equivalent Experience 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities Strong English communication skills Flexibility for variable hours, including weekends and holidays Adaptability and problem-solving in dynamic environments Preferred Qualifications 1+ years of call center experience CRT110 7 2025 Here, our employees dont just have jobs, they're building careers. Thats why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, youll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here Were committed to growing a workforce that reflects the customers and communities we serve providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. Required Preferred Job Industries Sales & Marketing
Call Center Customer Solutions Sales Rep - $18 per Hour Plus Commission & Incentives
Spectrum Kansas City, Kansas
08/28/2025
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And thats not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Client Solutions Representatives, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Client Solutions Representatives Enjoy Most About the Role Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. Mastering order processing within the billing system for retained accounts, new sales, and account lookups. Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions Normal office environment Required Qualifications Education High school diploma or equivalent Experience 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities Strong English communication skills Flexibility for variable hours, including weekends and holidays Adaptability and problem-solving in dynamic environments Preferred Qualifications 1+ years of call center experience CRT110 7 2025 Here, our employees dont just have jobs, they're building careers. Thats why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, youll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here Were committed to growing a workforce that reflects the customers and communities we serve providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. Required Preferred Job Industries Sales & Marketing