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DevSecOps System Developer
Consolidated Nuclear Security Oak Ridge, Tennessee
Location: Amarillo, TX or Oak Ridge, TN Job Title: DevSecOps System Developer Career Level From: Associate Career Level To: Senior Specialist Organization: IT Operations () Job Specialty: System Development What You'll Do The DevOps System Development position supports the development and implementation of DevSecOps cyber secured automated software development build pipelines, processes and infrastructure. The position also supports the design, development, and modification of enterprise-wide application systems using languages and platforms including .NET, C#, Java, JSP, SAP/ABAP, JavaScript, HTML 5, XML, and XSLT. The DevSecOps infrastructure is built around Azure DevOps, which is integrated with other tools such as Sonatype Nexus, Burp Suite, and Micro Focus Fortify. The position may provide database and other architecture and systems engineering support. The position may have customer interfacing responsibility. Duties include working closely with project stakeholders to ensure ongoing DevSecOps processes are streamlined and that the software development lifecycle is optimally supported with appropriate tools. The selected candidate will be responsible for ensuring implementations adhere to DevSecOps principles and company policies. The position requires support for the software quality assurance and software engineering lifecycle including conceptual design, requirements definition, functional and computer system design, systems development and programming, implementation, testing, installation, configuration management, and continuous monitoring appropriate for enterprise-level application software systems. Core Responsibilities include: Work closely with application developers, cyber security, and project management to ensure optimal DevSecOps environment and processes Work closely with functional and business team members, project management, enterprise architects, system engineers, and application developers to design and develop enterprise applications based on approved architecture and business requirements Demonstrate innovation when designing applications and solving complex IT problems Ensure solutions are well-engineered, operable, and maintainable while also ensuring adherence to defined project management policies, change management guidelines, and quality assurance processes Work with IT project management to deliver solutions on schedule and within budget One position will be located at the Y-12 National Security Complex in Oak Ridge, TN. Another position will be located at the Pantex Plant in Amarillo, TX. Travel may be required but is minimal. What You Can Expect Meaningful work and unique opportunities to support missions vital to national and global security Top-notch, dedicated colleagues Generous pay and benefits with a stable organization Career advancement and professional development programs Work-life balance fostered through flexible work options and wellness initiatives Minimum Job Requirements Bachelor's degree in Computer Science or a related discipline. Eight or more years of education and/or relevant experience may be considered to satisfy educational and years-of-experience requirements for this posting. Preferred Job Requirements Experience in a DevSecOps environment using Azure DevOps (preferred) or similar environment such as AWS CodePipeline, GitLab, or Jenkins, and managing build pipelines, deployments, and artifacts Experience developing build pipelines for various technology stacks including .Net, Java, and Node.js Experience incorporating Micro Focus Fortify and Burp Suite scanning within a DevSecOps pipeline Experience in Powershell scripting and programming languages and frameworks such as .NET, C#, Java, JSP, JavaScript, SAP/ABAP, HTML 5, XML, and XSLT Relational database management systems, preferably with experience in Oracle or Microsoft SQL Database-level programming using stored procedures, functions and triggers Web server technologies such as Microsoft IIS, NetWeaver, WebLogic, and Apache Tomcat Integrated Development Environments such as Visual Studio, Visual Studio Code, and Eclipse, including the use of Git version control Effective communication skills and demonstrated success in a team environment Experience with ITIL processes and agile development practices is preferred Strong analytical and problem solving skills Notes The minimum education and experience for the lowest career level in the job posting range are listed under Minimum Job Requirements. Successful candidates hired into a higher career level than the minimum in the range must meet the requirements listed in the job leveling charts for the career level into which they are being hired. If a range of Career Levels is posted, i.e., Senior Associate to Senior Specialist, internal applicants already in one of the Career Levels would come across at their current Career Level. Internal applicants currently in a lower level Career Level would move to the lowest posted Career Level, and internal applicants in higher Career Levels may be considered, on an exception basis, to come across laterally based on the applicant's education and experience, and the scope of work being performed in the role. Requires a Q clearance; however all qualified candidates will be considered regardless of their current clearance status. The ability to obtain and maintain a Department of Energy Q clearance is required. Position may require entry into Materials Access Areas (MAA) and participation in the Human Reliability Program (HRP). If HRP is required, candidate must complete a counterintelligence-scope polygraph, pursuant to 10CFR 709. Medical requirements may apply. CNS is a drug-free workplace. Candidates accepting a job offer will be required to pass a pre-placement physical, drug screening and background investigation. As an employee, you may be required to receive and maintain a security clearance from the United States Department of Energy in order to meet eligibility requirements for access to sensitive information or matter. U.S. citizenship is a requirement for security clearance applicants. All employees are subject to being randomly selected for drug testing without advance notification. CNS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity, age, religion, national origin, ancestry, genetic information, disability or veteran status.
02/24/2022
Full time
Location: Amarillo, TX or Oak Ridge, TN Job Title: DevSecOps System Developer Career Level From: Associate Career Level To: Senior Specialist Organization: IT Operations () Job Specialty: System Development What You'll Do The DevOps System Development position supports the development and implementation of DevSecOps cyber secured automated software development build pipelines, processes and infrastructure. The position also supports the design, development, and modification of enterprise-wide application systems using languages and platforms including .NET, C#, Java, JSP, SAP/ABAP, JavaScript, HTML 5, XML, and XSLT. The DevSecOps infrastructure is built around Azure DevOps, which is integrated with other tools such as Sonatype Nexus, Burp Suite, and Micro Focus Fortify. The position may provide database and other architecture and systems engineering support. The position may have customer interfacing responsibility. Duties include working closely with project stakeholders to ensure ongoing DevSecOps processes are streamlined and that the software development lifecycle is optimally supported with appropriate tools. The selected candidate will be responsible for ensuring implementations adhere to DevSecOps principles and company policies. The position requires support for the software quality assurance and software engineering lifecycle including conceptual design, requirements definition, functional and computer system design, systems development and programming, implementation, testing, installation, configuration management, and continuous monitoring appropriate for enterprise-level application software systems. Core Responsibilities include: Work closely with application developers, cyber security, and project management to ensure optimal DevSecOps environment and processes Work closely with functional and business team members, project management, enterprise architects, system engineers, and application developers to design and develop enterprise applications based on approved architecture and business requirements Demonstrate innovation when designing applications and solving complex IT problems Ensure solutions are well-engineered, operable, and maintainable while also ensuring adherence to defined project management policies, change management guidelines, and quality assurance processes Work with IT project management to deliver solutions on schedule and within budget One position will be located at the Y-12 National Security Complex in Oak Ridge, TN. Another position will be located at the Pantex Plant in Amarillo, TX. Travel may be required but is minimal. What You Can Expect Meaningful work and unique opportunities to support missions vital to national and global security Top-notch, dedicated colleagues Generous pay and benefits with a stable organization Career advancement and professional development programs Work-life balance fostered through flexible work options and wellness initiatives Minimum Job Requirements Bachelor's degree in Computer Science or a related discipline. Eight or more years of education and/or relevant experience may be considered to satisfy educational and years-of-experience requirements for this posting. Preferred Job Requirements Experience in a DevSecOps environment using Azure DevOps (preferred) or similar environment such as AWS CodePipeline, GitLab, or Jenkins, and managing build pipelines, deployments, and artifacts Experience developing build pipelines for various technology stacks including .Net, Java, and Node.js Experience incorporating Micro Focus Fortify and Burp Suite scanning within a DevSecOps pipeline Experience in Powershell scripting and programming languages and frameworks such as .NET, C#, Java, JSP, JavaScript, SAP/ABAP, HTML 5, XML, and XSLT Relational database management systems, preferably with experience in Oracle or Microsoft SQL Database-level programming using stored procedures, functions and triggers Web server technologies such as Microsoft IIS, NetWeaver, WebLogic, and Apache Tomcat Integrated Development Environments such as Visual Studio, Visual Studio Code, and Eclipse, including the use of Git version control Effective communication skills and demonstrated success in a team environment Experience with ITIL processes and agile development practices is preferred Strong analytical and problem solving skills Notes The minimum education and experience for the lowest career level in the job posting range are listed under Minimum Job Requirements. Successful candidates hired into a higher career level than the minimum in the range must meet the requirements listed in the job leveling charts for the career level into which they are being hired. If a range of Career Levels is posted, i.e., Senior Associate to Senior Specialist, internal applicants already in one of the Career Levels would come across at their current Career Level. Internal applicants currently in a lower level Career Level would move to the lowest posted Career Level, and internal applicants in higher Career Levels may be considered, on an exception basis, to come across laterally based on the applicant's education and experience, and the scope of work being performed in the role. Requires a Q clearance; however all qualified candidates will be considered regardless of their current clearance status. The ability to obtain and maintain a Department of Energy Q clearance is required. Position may require entry into Materials Access Areas (MAA) and participation in the Human Reliability Program (HRP). If HRP is required, candidate must complete a counterintelligence-scope polygraph, pursuant to 10CFR 709. Medical requirements may apply. CNS is a drug-free workplace. Candidates accepting a job offer will be required to pass a pre-placement physical, drug screening and background investigation. As an employee, you may be required to receive and maintain a security clearance from the United States Department of Energy in order to meet eligibility requirements for access to sensitive information or matter. U.S. citizenship is a requirement for security clearance applicants. All employees are subject to being randomly selected for drug testing without advance notification. CNS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity, age, religion, national origin, ancestry, genetic information, disability or veteran status.
Senior Full Stack Developer
Christian Care Ministry
This job is open to remote candidates living in the following states: AL, AZ, CO, FL, GA, IL, IN, NC, OH, SC, TN, TX, VA, WI, WV. Who We Are At Christian Care Ministry we believe that Christians can, and should, share in one another's burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief. The Team Everyone at Christian Care Ministry agrees to our Statement of Faith which outlines our core beliefs. Although we aren't perfect people, we are serving our perfect God to the best of our ability. We work hard to serve our members, but know we can only do that if we invest in our employees professionally, financially, physically, and spiritually. Through times of prayer, weekly Chapel services, plenty of professional development, an onsite gym, 401(k) and, great benefits, we purposefully invest in our employees so that our employees can invest in others. The Role The role of Senior Software Developer (Full-Stack) is to design, plan, develop, configure, document, deploy, troubleshoot, and maintain software applications and services for use in Christian Care Ministry's (CCM) web sites/portals, business applications, and back-office systems. The Sr. Software Developer will be tasked with production and maintenance of custom code in a variety of languages based on best-fit to the solution/application. The Sr. Software Developer will design software solutions as per business requirements, including data modelling, optimization, and troubleshooting; according to CCM's SDLC processes. Responsibilities include: analyzing design requirements, research, new development, unit testing, performance testing, security, code promotion/review, re-factoring, and maintenance of software products. The Sr. Software Developer will have extensive experience in several areas of our current technology stacks (JavaScript, React/Redux, React-Native, Node.js, .NET, SQL/Postgres, REST APIs, Okta IDM) to help deliver our next generation of innovative applications and solutions for healthcare and community. Essential Job Duties & Responsibilities Analyzes, designs, programs, debugs, and modifies complex and diverse software enhancements and features used in local, networked, cloud-based, or Internet-related computer programs Applies complex professional concepts and company objectives to resolve issues in creative and effective ways Actively participates as a developer on a Scrum team, building software solutions according to team backlog Effectively collaborates with team members to achieve a shared goal Executes and promotes development standards, including writing readable code, automated tests, and documentation Collaborates with other developers within the development teams to ensure best methods and techniques are used in development Ensures merge/pull requests are reviewed and approved Serves as technical owner for code written, including executing development standards for their code within applications/systems Analyzes technological trends and proposes formal recommendations for improvement when appropriate Engages and shares knowledge with other functional areas of IT as well as business users as an ambassador for the software development team Keeps job knowledge up-to-date by studying new development tools, programming techniques, and computing equipment; participating in educational opportunities, reading professional publications, maintaining personal and professional networks, and participating in professional organizations All other duties as assigned Essential Skills & Abilities High-level competencies in front end technologies (Javascript - preferably React/Redux and React-Native, Typescript, HTML & CSS) Proficiency in server-side application development (preferably Node.js & .NET) Proficiency in relational database technology such as; PostgreSQL and SQL Server Demonstrated ability to deliver product features to customers in a production environment Deep understanding of RESTful design principles and experience creating and consuming APIs Familiarity with databases and message brokers Solid understanding of web security fundamentals Solid understanding of data security and handling of sensitive information (PII, PHI, HIPAA) Experience with revision control and CI tools (GitLab, TFS) Experience with at least one cloud environment such as Heroku, AWS, GCP, or Azure Firm understanding of standard SDLC, lean, and agile practices Ability to rapidly learn and apply new technologies Core Competencies/Demonstrable Behaviors Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Manages complexity - Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder Tech savvy - Anticipating and adopting innovations in business-building digital technology applications Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement Education and/or Experience BS in Software Engineering, Computer Science, or related degree required 10-12 years of professional software engineering experience required 5+ years working with front-end web technologies: HTML, CSS, JavaScript, React/Redux, WebSockets 5+ years working with server-side languages 5+ years in database development/deployment (SQL Server or Postgres) 3+ years with Node.js development experience, preferred C#/ASP.NET experience, preferred Experience working with Mulesoft Anypoint, preferred Experience working with Salesforce, preferred Experience working with IDM platforms (Okta, Auth0), preferred Familiarity with container technologies (Docker) and microservices architectures, preferred Experience working with NoSQL databases, preferred Experience in enterprise software development environment, preferred Experience with Ruby on Rails, preferred - provided by Dice
09/28/2020
Full time
This job is open to remote candidates living in the following states: AL, AZ, CO, FL, GA, IL, IN, NC, OH, SC, TN, TX, VA, WI, WV. Who We Are At Christian Care Ministry we believe that Christians can, and should, share in one another's burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief. The Team Everyone at Christian Care Ministry agrees to our Statement of Faith which outlines our core beliefs. Although we aren't perfect people, we are serving our perfect God to the best of our ability. We work hard to serve our members, but know we can only do that if we invest in our employees professionally, financially, physically, and spiritually. Through times of prayer, weekly Chapel services, plenty of professional development, an onsite gym, 401(k) and, great benefits, we purposefully invest in our employees so that our employees can invest in others. The Role The role of Senior Software Developer (Full-Stack) is to design, plan, develop, configure, document, deploy, troubleshoot, and maintain software applications and services for use in Christian Care Ministry's (CCM) web sites/portals, business applications, and back-office systems. The Sr. Software Developer will be tasked with production and maintenance of custom code in a variety of languages based on best-fit to the solution/application. The Sr. Software Developer will design software solutions as per business requirements, including data modelling, optimization, and troubleshooting; according to CCM's SDLC processes. Responsibilities include: analyzing design requirements, research, new development, unit testing, performance testing, security, code promotion/review, re-factoring, and maintenance of software products. The Sr. Software Developer will have extensive experience in several areas of our current technology stacks (JavaScript, React/Redux, React-Native, Node.js, .NET, SQL/Postgres, REST APIs, Okta IDM) to help deliver our next generation of innovative applications and solutions for healthcare and community. Essential Job Duties & Responsibilities Analyzes, designs, programs, debugs, and modifies complex and diverse software enhancements and features used in local, networked, cloud-based, or Internet-related computer programs Applies complex professional concepts and company objectives to resolve issues in creative and effective ways Actively participates as a developer on a Scrum team, building software solutions according to team backlog Effectively collaborates with team members to achieve a shared goal Executes and promotes development standards, including writing readable code, automated tests, and documentation Collaborates with other developers within the development teams to ensure best methods and techniques are used in development Ensures merge/pull requests are reviewed and approved Serves as technical owner for code written, including executing development standards for their code within applications/systems Analyzes technological trends and proposes formal recommendations for improvement when appropriate Engages and shares knowledge with other functional areas of IT as well as business users as an ambassador for the software development team Keeps job knowledge up-to-date by studying new development tools, programming techniques, and computing equipment; participating in educational opportunities, reading professional publications, maintaining personal and professional networks, and participating in professional organizations All other duties as assigned Essential Skills & Abilities High-level competencies in front end technologies (Javascript - preferably React/Redux and React-Native, Typescript, HTML & CSS) Proficiency in server-side application development (preferably Node.js & .NET) Proficiency in relational database technology such as; PostgreSQL and SQL Server Demonstrated ability to deliver product features to customers in a production environment Deep understanding of RESTful design principles and experience creating and consuming APIs Familiarity with databases and message brokers Solid understanding of web security fundamentals Solid understanding of data security and handling of sensitive information (PII, PHI, HIPAA) Experience with revision control and CI tools (GitLab, TFS) Experience with at least one cloud environment such as Heroku, AWS, GCP, or Azure Firm understanding of standard SDLC, lean, and agile practices Ability to rapidly learn and apply new technologies Core Competencies/Demonstrable Behaviors Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Manages complexity - Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder Tech savvy - Anticipating and adopting innovations in business-building digital technology applications Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement Education and/or Experience BS in Software Engineering, Computer Science, or related degree required 10-12 years of professional software engineering experience required 5+ years working with front-end web technologies: HTML, CSS, JavaScript, React/Redux, WebSockets 5+ years working with server-side languages 5+ years in database development/deployment (SQL Server or Postgres) 3+ years with Node.js development experience, preferred C#/ASP.NET experience, preferred Experience working with Mulesoft Anypoint, preferred Experience working with Salesforce, preferred Experience working with IDM platforms (Okta, Auth0), preferred Familiarity with container technologies (Docker) and microservices architectures, preferred Experience working with NoSQL databases, preferred Experience in enterprise software development environment, preferred Experience with Ruby on Rails, preferred - provided by Dice
Apex Systems
L3 App Support Analyst
Apex Systems Austin, Texas
Please no C2C 3 Month Contract To Hire Location: Austin, TX If this role is applicable to you and you're interested in learning more about the role please email with your updated WORD resume. Thank you! L3 App Support Analyst Team Overview: Supply Chain & Merchandising - Level 3 team is responsible for providing advanced technical research and production support for the Supply Chain & Merchandising portfolio of the Global IT organization. These business-critical applications are used daily. Currently, the portfolio of applications supported by the L3 team number over 25+, both legacy & new, and built on various technology stacks from OO technologies & relational databases through newer Cloud infrastructure. The responsibilities of the team include advanced trouble-shooting, service & data restoration, defects creation & management, data research, enhancing monitoring and alerting capabilities, continuous improvements to processes, and targeted performance enhancements to jobs for operationally critical applications. Role Responsibilities: The responsibilities of the App Support Analyst role are to keep the lights on for Supply Chain & Merchandising applications in production (30%), research, document, and create defects to correct root causes of incidents and alerts (40%), participate in and provide assistance on projects requiring Level 3 research and operational support (15%), and continuously improve upon existing design, processes, monitoring, and related tools for SC&M applications (15%). Role Requirements: The analyst is expected to: become proficient on the SC&M portfolio of applications in a short period of time through self-study, use of limited existing documentation, application trials, interviews of peers & application partners. The Technical Analyst is expected to become knowledgeable of business processes, application design & behavior, underlying infrastructure & architecture, upstream/downstream flows, business operations, business impacts, priorities and criticalities of the portfolio; participate in Primary & Secondary weekly on-call rotations that include evenings & weekends; trouble-shoot incoming & escalated tickets and machine alerts, individually and with peers, leveraging all available info/resources to arrive at solutions for expedient service & data restoration. Interface with peer Tech teams, Business Teams, Stores, Vendor Partners, and Third-Party Partners for investigations & outage/workaround communications. create & document workarounds & KBAs to knowledge share recurring service & data restoration activities with peers & partner teams; arrive at root cause of outages; track & document incident investigations, create defects as necessary in a timely fashion with relevant technical documentation and manage these through its entire lifecycle, including post-release assessment in production; participate in continuously improving the SC&M space by analyzing outage trends & delivering new work items for operationally meaningful enhancement requests to the Product & Dev teams; actively participate in service transition intake of newly built applications in the SC&M portfolio for Level 3 support; work in a Scrumban environment - participate in daily stand-ups & other ceremonies; manage & prioritize work by self and/or team Experience & Educational background preferences: Degree/Certification in Software sciences, Information Technology, Computer sciences or a closely related field Around 3 - 5 years' experience in Production Support or ITSM Non-Technical Skills: Strong communication skills, leading with good listening to understand the situation at hand from various sources (Users/Business/Tech partners) and effective written & spoken skills to explain a situation as clearly and briefly as possible under pressure via email/phone/in-person to peers, leadership & audience external to team (Stores, Business Partners, Vendors, etc.) Critical thinking to seek out and bring together various data points to converge on a resolution on issues quickly Ability to work in a fast-paced environment with competing priorities and demands on deadlines and resources. Ability to work closely with remote team members and multiple actors ( such as BAs, Developers, Production support, Managers, Stores etc. ). Follow-through on tasks and activities. Ability to exhibit and maintain professional maturity in interpersonal interactions with peers and Business Partners under stressful production outage situations Isn't afraid to ask questions and/or give opinions/suggestions. Friendly/Approachable quick learner who takes initiative. Sense of humor is a plus Technical Skills: AREA Preferred Years of experience Expected Proficiency Level Object-oriented language (.NET/C#/VB/ASP.NET, Java or similar) with OO analysis & design skills and use of Integrated Development Environment Tools (RAD or Eclipse IDE, Visual Studio/TFS Online or similar IDE) 4 Advanced SQL Skills - Oracle /SQL Server etc. 4 Advanced Job Scheduling Tools (Server processes and scheduled task management) - Tidal, ESP (Event Stream processing), or similar tools 3 Advanced Defect tracking tools - ServiceNOW, HP Mercury, Bugzilla, Azure, QTest or similar 3 Advanced Agile work/development environment (Scrum/Kanban/Scrumban etc.) 3 Advanced High volume data analytical tools - Splunk, DataDog or similar 2 Intermediate Configuration management tool - GitHub, CVS, TFS, VisualStudio 2 Intermediate LINUX/UNIX - RedHat Linux, etc (Finding & manipulating text files, understanding process listings, how to manage processes, disk space evaluation etc.). 2 Intermediate Web servers - WebSphere, Weblogic, Tomcat, or similar 2 Intermediate Windows servers & use of Windows IIS management 2 Intermediate Web Services / SOAP or similar 2 Intermediate File transfer tool - winSCP/FileZilla or similar 2 Intermediate Powershell scripting Around 1 Beginner AWS/Cloud technologies Around 1 Beginner UML/Visio or similar diagramming/design rendering tool Around 1 Beginner Javascript (Interplay between JavaScript & jsp & Struts. Know syntax and why it is used etc.) Around 1 Beginner Perl Around 1 Beginner Ant Scripts, Jenkins or similar build utility Around 1 Beginner EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or - provided by Dice
09/28/2020
Full time
Please no C2C 3 Month Contract To Hire Location: Austin, TX If this role is applicable to you and you're interested in learning more about the role please email with your updated WORD resume. Thank you! L3 App Support Analyst Team Overview: Supply Chain & Merchandising - Level 3 team is responsible for providing advanced technical research and production support for the Supply Chain & Merchandising portfolio of the Global IT organization. These business-critical applications are used daily. Currently, the portfolio of applications supported by the L3 team number over 25+, both legacy & new, and built on various technology stacks from OO technologies & relational databases through newer Cloud infrastructure. The responsibilities of the team include advanced trouble-shooting, service & data restoration, defects creation & management, data research, enhancing monitoring and alerting capabilities, continuous improvements to processes, and targeted performance enhancements to jobs for operationally critical applications. Role Responsibilities: The responsibilities of the App Support Analyst role are to keep the lights on for Supply Chain & Merchandising applications in production (30%), research, document, and create defects to correct root causes of incidents and alerts (40%), participate in and provide assistance on projects requiring Level 3 research and operational support (15%), and continuously improve upon existing design, processes, monitoring, and related tools for SC&M applications (15%). Role Requirements: The analyst is expected to: become proficient on the SC&M portfolio of applications in a short period of time through self-study, use of limited existing documentation, application trials, interviews of peers & application partners. The Technical Analyst is expected to become knowledgeable of business processes, application design & behavior, underlying infrastructure & architecture, upstream/downstream flows, business operations, business impacts, priorities and criticalities of the portfolio; participate in Primary & Secondary weekly on-call rotations that include evenings & weekends; trouble-shoot incoming & escalated tickets and machine alerts, individually and with peers, leveraging all available info/resources to arrive at solutions for expedient service & data restoration. Interface with peer Tech teams, Business Teams, Stores, Vendor Partners, and Third-Party Partners for investigations & outage/workaround communications. create & document workarounds & KBAs to knowledge share recurring service & data restoration activities with peers & partner teams; arrive at root cause of outages; track & document incident investigations, create defects as necessary in a timely fashion with relevant technical documentation and manage these through its entire lifecycle, including post-release assessment in production; participate in continuously improving the SC&M space by analyzing outage trends & delivering new work items for operationally meaningful enhancement requests to the Product & Dev teams; actively participate in service transition intake of newly built applications in the SC&M portfolio for Level 3 support; work in a Scrumban environment - participate in daily stand-ups & other ceremonies; manage & prioritize work by self and/or team Experience & Educational background preferences: Degree/Certification in Software sciences, Information Technology, Computer sciences or a closely related field Around 3 - 5 years' experience in Production Support or ITSM Non-Technical Skills: Strong communication skills, leading with good listening to understand the situation at hand from various sources (Users/Business/Tech partners) and effective written & spoken skills to explain a situation as clearly and briefly as possible under pressure via email/phone/in-person to peers, leadership & audience external to team (Stores, Business Partners, Vendors, etc.) Critical thinking to seek out and bring together various data points to converge on a resolution on issues quickly Ability to work in a fast-paced environment with competing priorities and demands on deadlines and resources. Ability to work closely with remote team members and multiple actors ( such as BAs, Developers, Production support, Managers, Stores etc. ). Follow-through on tasks and activities. Ability to exhibit and maintain professional maturity in interpersonal interactions with peers and Business Partners under stressful production outage situations Isn't afraid to ask questions and/or give opinions/suggestions. Friendly/Approachable quick learner who takes initiative. Sense of humor is a plus Technical Skills: AREA Preferred Years of experience Expected Proficiency Level Object-oriented language (.NET/C#/VB/ASP.NET, Java or similar) with OO analysis & design skills and use of Integrated Development Environment Tools (RAD or Eclipse IDE, Visual Studio/TFS Online or similar IDE) 4 Advanced SQL Skills - Oracle /SQL Server etc. 4 Advanced Job Scheduling Tools (Server processes and scheduled task management) - Tidal, ESP (Event Stream processing), or similar tools 3 Advanced Defect tracking tools - ServiceNOW, HP Mercury, Bugzilla, Azure, QTest or similar 3 Advanced Agile work/development environment (Scrum/Kanban/Scrumban etc.) 3 Advanced High volume data analytical tools - Splunk, DataDog or similar 2 Intermediate Configuration management tool - GitHub, CVS, TFS, VisualStudio 2 Intermediate LINUX/UNIX - RedHat Linux, etc (Finding & manipulating text files, understanding process listings, how to manage processes, disk space evaluation etc.). 2 Intermediate Web servers - WebSphere, Weblogic, Tomcat, or similar 2 Intermediate Windows servers & use of Windows IIS management 2 Intermediate Web Services / SOAP or similar 2 Intermediate File transfer tool - winSCP/FileZilla or similar 2 Intermediate Powershell scripting Around 1 Beginner AWS/Cloud technologies Around 1 Beginner UML/Visio or similar diagramming/design rendering tool Around 1 Beginner Javascript (Interplay between JavaScript & jsp & Struts. Know syntax and why it is used etc.) Around 1 Beginner Perl Around 1 Beginner Ant Scripts, Jenkins or similar build utility Around 1 Beginner EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or - provided by Dice
IT Operations Engineer
National Geospatial Intelligence Agency Honolulu, Hawaii
Job Summary ASSIGNMENT DESCRIPTION: IT Operations Engineers coordinate the integration, deployment, sustainment, maintenance, and operations of systems and/or services in the host enterprise architecture and NGA. They provide IT support for GEOINT operations and are accountable for the overall success of integration projects, ensuring alignment with Agency priorities and business strategies (e.g., strategic plans, life-cycle management plans, investment plans). They oversee and monitor the documentation, validation, accreditation, and authorization processes necessary to ensure that new information technology systems meet information assurance and security requirements prescribed by NGA and/or mission partners. Additional Job Information ADDITIONAL INFORMATION: The Secure Operations Group (TO), Service Performance Office (TOP), External Support Division (TOPE) has NGA Technical Executive (TX) positions available in locations to include Colorado, Europe, National Capital Region, and Saint Louis areas. The TOPE Division ensures high level NSG operations availability at external sites by providing a focal point for NGA externally assigned customers and NSG partners on IT operational concerns. NGA Technical Executives (TXs) are embedded with the NGA Support Teams, Combatant Commands (COCOMs) and Service Intelligence Centers and are liaisons for all GEOINT technical items for the COCOMs, Components, and Coalition. This includes Requirements, Engagement, Architecture, Engineering, Project Management, Operations, Training, Communications, Contractor Oversight, Cyber Security, Test, Feasibility, and Process. Technical Executives (TXs) provide on-site Information Technology (IT) support to the Combatant Command (COCOM) and Service Intelligence Centers. The TX engages with external agencies to include, but not limited to: J2 and 6, National Reconnaissance Office (NRO), National Security agency (NSA), Central Intelligence Agency (CIA), Defense Intelligence Agency (DIA), US State Department, theater service component headquarters, Cyber Command, and DISA to ensure GEOINT technical capabilities are delivered, operate within host site environments, and give users the IT resources required to successfully conduct their DoD and National Intelligence mission(s). The TX coordinates with all applicable agencies and partners to ensure GEOINT technical capabilities are delivered, operate, and are available to users ensuring they have the IT related resources to successfully conduct their COCOM and National Intelligence missions. The TX is responsible for the integrity of the theater GEOINT architecture to include the compatibility and interoperability of service component Distributed Common Ground Station (DCGS)/Distributed Ground Station (DGS) capabilities with overarching National System for Geospatial-Intelligence (NSG) infrastructure and systems. TXs are responsible to the NST and NGA Technology Directorate for all IT related functions to include collaborating with DIA and host IT organizations; responsible for the full integration of the NGA IT/Information Services Operations and Sustainment staff; provides daily oversight of GEOINT regional systems; and facilitate NGA future Systems Planning and Implementation activities. The TX exercises reach back to organizations across NGA leveraging NGA's Technology Directorates as well as relevant components of the NGA Offices of Joint Integration Operations, Global Support and Geospatial Management. This individual is flexible and adaptive to world events and is responsible for supporting the NST's primary partner in meeting its military planning and operational requirements. Ensuring all current and future systems and technology issues are articulated, coordinated and addressed is of highest priority. This position may be eligible for an INCENTIVE: The selected candidates may be offered an incentive as part of the offer of employment, based on budget availability. To receive the incentive, the selected candidate must sign a service agreement depending on the approved amount or duration of the incentive. If the employee leaves before the end of the service agreement, the employee may be required to repay a pro rata share amount of the incentive to the government. Additional Application Requirement: You may be asked to complete one or more assessments in addition to the application you submit on this website as part of your application to NGA. These assessments may include but are not limited to: 1) Online questionnaires or assessments that require you to describe your job-related knowledge, skills, abilities, or other characteristics that are aligned with the mandatory and desirable qualifications of this job posting. The information you provide in the application you submit must support the response you provide to this questionnaire. You will receive an email to describe any additional assessments required. Please monitor your emails and complete any required assessments as soon as possible. Mandatory Qualifications MANDATORY QUALIFICATION CRITERIA: For this particular job, applicants must meet all competencies reflected under the Mandatory Qualification Criteria to include education (if required). Online applications must demonstrate qualification by providing specific examples and associated results, in response to the announcement's mandatory criteria specified in this vacancy announcement: * Demonstrate working knowledge of Information Technology (IT) and Information Systems in an organization. * Proven experience providing IT support to a Company/Agency ensuring technical capabilities were delivered/operated within host site environments. * Demonstrated the ability to provide users the IT resources required to successfully conduct their mission. * Experience engaging external partners; effective communication with others internal and external to an organization; and foster teamwork in support of overall mission success. * Demonstrated experience analyzing and identifying potential opportunities for IT process improvement and followed through with the implementation of those improvements. EDUCATION REQUIREMENT: A. Education: Bachelor's degree from an accredited college or university in Computer Science, Computer Systems Engineering, Information Science, Information Systems Management, Engineering, Engineering Management, Mathematics, Operations Research, Statistics, Technology Management, or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. -OR- B. Combination of Education and Experience: A minimum of 24 semester (36 quarter) hours of coursework in any area listed in option A, plus experience in IT operations, system engineering, system testing and evaluation, IT project management, or a related area that demonstrates the ability to successfully perform the duties associated with this work. As a rule, every 30 semester (45 quarter) hours of coursework is equivalent to one year of experience. Candidates should show that their combination of education and experience totals 4 years. -OR- C. Experience: A minimum of 4 years of experience in IT operations, system engineering, system testing and evaluation, IT project management, or a related area that demonstrates the ability to successfully perform the duties associated with this work. -AND- LICENSES/CERTIFICATIONS: DAWIA certification may be required for this position; see Position License and Certification Requirements below for additional details. New Acquisition Workforce members or current members transitioning to a new acquisition career field or higher skill level have 24 months to achieve certification. -AND- Relevant Competencies: IT-related experience demonstrating each of the four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. Highly Desired Qualifications QUALIFICATION CRITERIA: In addition to the mandatory qualifications, experience in the following is desired: 1. Demonstrate 10 years of experience in communicating effectively to peers, teammates, customers, mission partners, and senior leadership. 2. Demonstrate 10 years of experience in interpersonal savvy; ability to build rapport and construct effective relationships across organizational boundaries 3. Demonstrated experience in maintaining professional composure in a fast tempo environment while striving to understand and maintain positive disposition and deploy conflict resolution techniques. 4. Demonstrated 10 years of experience in decision quality; examining a variety of perspectives to develop a well-rounded view of the situation before taking action. 5. Demonstrated 10 years of experience in ability to work independently and in coordination with others, manage multiple priorities, demonstrates initiative, and display good judgment. 6 Demonstrate 10 years of experience in leading by consensus and influence; demonstrated ability to multi-task, be proactive and work independently. Additional Job Requirements You must be able to obtain and retain a Top Secret security clearance with access to Sensitive Compartmented Information. In addition, you are subject to a Counterintelligence Polygraph examination in order to maintain access to Top Secret information. All employees are subject to a periodic examination on a random basis in order to determine continued eligibility. Refusal to take the examination may result in denial of access to Top Secret information, SAP, and/or unescorted access to SCIFs. Employees with SCI access and who are under NGA cognizance are required to submit a Security Financial Disclosure Report, SF-714..... click apply for full job details
09/23/2020
Full time
Job Summary ASSIGNMENT DESCRIPTION: IT Operations Engineers coordinate the integration, deployment, sustainment, maintenance, and operations of systems and/or services in the host enterprise architecture and NGA. They provide IT support for GEOINT operations and are accountable for the overall success of integration projects, ensuring alignment with Agency priorities and business strategies (e.g., strategic plans, life-cycle management plans, investment plans). They oversee and monitor the documentation, validation, accreditation, and authorization processes necessary to ensure that new information technology systems meet information assurance and security requirements prescribed by NGA and/or mission partners. Additional Job Information ADDITIONAL INFORMATION: The Secure Operations Group (TO), Service Performance Office (TOP), External Support Division (TOPE) has NGA Technical Executive (TX) positions available in locations to include Colorado, Europe, National Capital Region, and Saint Louis areas. The TOPE Division ensures high level NSG operations availability at external sites by providing a focal point for NGA externally assigned customers and NSG partners on IT operational concerns. NGA Technical Executives (TXs) are embedded with the NGA Support Teams, Combatant Commands (COCOMs) and Service Intelligence Centers and are liaisons for all GEOINT technical items for the COCOMs, Components, and Coalition. This includes Requirements, Engagement, Architecture, Engineering, Project Management, Operations, Training, Communications, Contractor Oversight, Cyber Security, Test, Feasibility, and Process. Technical Executives (TXs) provide on-site Information Technology (IT) support to the Combatant Command (COCOM) and Service Intelligence Centers. The TX engages with external agencies to include, but not limited to: J2 and 6, National Reconnaissance Office (NRO), National Security agency (NSA), Central Intelligence Agency (CIA), Defense Intelligence Agency (DIA), US State Department, theater service component headquarters, Cyber Command, and DISA to ensure GEOINT technical capabilities are delivered, operate within host site environments, and give users the IT resources required to successfully conduct their DoD and National Intelligence mission(s). The TX coordinates with all applicable agencies and partners to ensure GEOINT technical capabilities are delivered, operate, and are available to users ensuring they have the IT related resources to successfully conduct their COCOM and National Intelligence missions. The TX is responsible for the integrity of the theater GEOINT architecture to include the compatibility and interoperability of service component Distributed Common Ground Station (DCGS)/Distributed Ground Station (DGS) capabilities with overarching National System for Geospatial-Intelligence (NSG) infrastructure and systems. TXs are responsible to the NST and NGA Technology Directorate for all IT related functions to include collaborating with DIA and host IT organizations; responsible for the full integration of the NGA IT/Information Services Operations and Sustainment staff; provides daily oversight of GEOINT regional systems; and facilitate NGA future Systems Planning and Implementation activities. The TX exercises reach back to organizations across NGA leveraging NGA's Technology Directorates as well as relevant components of the NGA Offices of Joint Integration Operations, Global Support and Geospatial Management. This individual is flexible and adaptive to world events and is responsible for supporting the NST's primary partner in meeting its military planning and operational requirements. Ensuring all current and future systems and technology issues are articulated, coordinated and addressed is of highest priority. This position may be eligible for an INCENTIVE: The selected candidates may be offered an incentive as part of the offer of employment, based on budget availability. To receive the incentive, the selected candidate must sign a service agreement depending on the approved amount or duration of the incentive. If the employee leaves before the end of the service agreement, the employee may be required to repay a pro rata share amount of the incentive to the government. Additional Application Requirement: You may be asked to complete one or more assessments in addition to the application you submit on this website as part of your application to NGA. These assessments may include but are not limited to: 1) Online questionnaires or assessments that require you to describe your job-related knowledge, skills, abilities, or other characteristics that are aligned with the mandatory and desirable qualifications of this job posting. The information you provide in the application you submit must support the response you provide to this questionnaire. You will receive an email to describe any additional assessments required. Please monitor your emails and complete any required assessments as soon as possible. Mandatory Qualifications MANDATORY QUALIFICATION CRITERIA: For this particular job, applicants must meet all competencies reflected under the Mandatory Qualification Criteria to include education (if required). Online applications must demonstrate qualification by providing specific examples and associated results, in response to the announcement's mandatory criteria specified in this vacancy announcement: * Demonstrate working knowledge of Information Technology (IT) and Information Systems in an organization. * Proven experience providing IT support to a Company/Agency ensuring technical capabilities were delivered/operated within host site environments. * Demonstrated the ability to provide users the IT resources required to successfully conduct their mission. * Experience engaging external partners; effective communication with others internal and external to an organization; and foster teamwork in support of overall mission success. * Demonstrated experience analyzing and identifying potential opportunities for IT process improvement and followed through with the implementation of those improvements. EDUCATION REQUIREMENT: A. Education: Bachelor's degree from an accredited college or university in Computer Science, Computer Systems Engineering, Information Science, Information Systems Management, Engineering, Engineering Management, Mathematics, Operations Research, Statistics, Technology Management, or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. -OR- B. Combination of Education and Experience: A minimum of 24 semester (36 quarter) hours of coursework in any area listed in option A, plus experience in IT operations, system engineering, system testing and evaluation, IT project management, or a related area that demonstrates the ability to successfully perform the duties associated with this work. As a rule, every 30 semester (45 quarter) hours of coursework is equivalent to one year of experience. Candidates should show that their combination of education and experience totals 4 years. -OR- C. Experience: A minimum of 4 years of experience in IT operations, system engineering, system testing and evaluation, IT project management, or a related area that demonstrates the ability to successfully perform the duties associated with this work. -AND- LICENSES/CERTIFICATIONS: DAWIA certification may be required for this position; see Position License and Certification Requirements below for additional details. New Acquisition Workforce members or current members transitioning to a new acquisition career field or higher skill level have 24 months to achieve certification. -AND- Relevant Competencies: IT-related experience demonstrating each of the four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. Highly Desired Qualifications QUALIFICATION CRITERIA: In addition to the mandatory qualifications, experience in the following is desired: 1. Demonstrate 10 years of experience in communicating effectively to peers, teammates, customers, mission partners, and senior leadership. 2. Demonstrate 10 years of experience in interpersonal savvy; ability to build rapport and construct effective relationships across organizational boundaries 3. Demonstrated experience in maintaining professional composure in a fast tempo environment while striving to understand and maintain positive disposition and deploy conflict resolution techniques. 4. Demonstrated 10 years of experience in decision quality; examining a variety of perspectives to develop a well-rounded view of the situation before taking action. 5. Demonstrated 10 years of experience in ability to work independently and in coordination with others, manage multiple priorities, demonstrates initiative, and display good judgment. 6 Demonstrate 10 years of experience in leading by consensus and influence; demonstrated ability to multi-task, be proactive and work independently. Additional Job Requirements You must be able to obtain and retain a Top Secret security clearance with access to Sensitive Compartmented Information. In addition, you are subject to a Counterintelligence Polygraph examination in order to maintain access to Top Secret information. All employees are subject to a periodic examination on a random basis in order to determine continued eligibility. Refusal to take the examination may result in denial of access to Top Secret information, SAP, and/or unescorted access to SCIFs. Employees with SCI access and who are under NGA cognizance are required to submit a Security Financial Disclosure Report, SF-714..... click apply for full job details
IT Operations Engineer
National Geospatial Intelligence Agency Mililani, Hawaii
Job Summary ASSIGNMENT DESCRIPTION: IT Operations Engineers coordinate the integration, deployment, sustainment, maintenance, and operations of systems and/or services in the host enterprise architecture and NGA. They provide IT support for GEOINT operations and are accountable for the overall success of integration projects, ensuring alignment with Agency priorities and business strategies (e.g., strategic plans, life-cycle management plans, investment plans). They oversee and monitor the documentation, validation, accreditation, and authorization processes necessary to ensure that new information technology systems meet information assurance and security requirements prescribed by NGA and/or mission partners. Additional Job Information ADDITIONAL INFORMATION: The Secure Operations Group (TO), Service Performance Office (TOP), External Support Division (TOPE) has NGA Technical Executive (TX) positions available in locations to include Colorado, Europe, National Capital Region, and Saint Louis areas. The TOPE Division ensures high level NSG operations availability at external sites by providing a focal point for NGA externally assigned customers and NSG partners on IT operational concerns. NGA Technical Executives (TXs) are embedded with the NGA Support Teams, Combatant Commands (COCOMs) and Service Intelligence Centers and are liaisons for all GEOINT technical items for the COCOMs, Components, and Coalition. This includes Requirements, Engagement, Architecture, Engineering, Project Management, Operations, Training, Communications, Contractor Oversight, Cyber Security, Test, Feasibility, and Process. Technical Executives (TXs) provide on-site Information Technology (IT) support to the Combatant Command (COCOM) and Service Intelligence Centers. The TX engages with external agencies to include, but not limited to: J2 and 6, National Reconnaissance Office (NRO), National Security agency (NSA), Central Intelligence Agency (CIA), Defense Intelligence Agency (DIA), US State Department, theater service component headquarters, Cyber Command, and DISA to ensure GEOINT technical capabilities are delivered, operate within host site environments, and give users the IT resources required to successfully conduct their DoD and National Intelligence mission(s). The TX coordinates with all applicable agencies and partners to ensure GEOINT technical capabilities are delivered, operate, and are available to users ensuring they have the IT related resources to successfully conduct their COCOM and National Intelligence missions. The TX is responsible for the integrity of the theater GEOINT architecture to include the compatibility and interoperability of service component Distributed Common Ground Station (DCGS)/Distributed Ground Station (DGS) capabilities with overarching National System for Geospatial-Intelligence (NSG) infrastructure and systems. TXs are responsible to the NST and NGA Technology Directorate for all IT related functions to include collaborating with DIA and host IT organizations; responsible for the full integration of the NGA IT/Information Services Operations and Sustainment staff; provides daily oversight of GEOINT regional systems; and facilitate NGA future Systems Planning and Implementation activities. The TX exercises reach back to organizations across NGA leveraging NGA's Technology Directorates as well as relevant components of the NGA Offices of Joint Integration Operations, Global Support and Geospatial Management. This individual is flexible and adaptive to world events and is responsible for supporting the NST's primary partner in meeting its military planning and operational requirements. Ensuring all current and future systems and technology issues are articulated, coordinated and addressed is of highest priority. This position may be eligible for an INCENTIVE: The selected candidates may be offered an incentive as part of the offer of employment, based on budget availability. To receive the incentive, the selected candidate must sign a service agreement depending on the approved amount or duration of the incentive. If the employee leaves before the end of the service agreement, the employee may be required to repay a pro rata share amount of the incentive to the government. Additional Application Requirement: You may be asked to complete one or more assessments in addition to the application you submit on this website as part of your application to NGA. These assessments may include but are not limited to: 1) Online questionnaires or assessments that require you to describe your job-related knowledge, skills, abilities, or other characteristics that are aligned with the mandatory and desirable qualifications of this job posting. The information you provide in the application you submit must support the response you provide to this questionnaire. You will receive an email to describe any additional assessments required. Please monitor your emails and complete any required assessments as soon as possible. Mandatory Qualifications MANDATORY QUALIFICATION CRITERIA: For this particular job, applicants must meet all competencies reflected under the Mandatory Qualification Criteria to include education (if required). Online applications must demonstrate qualification by providing specific examples and associated results, in response to the announcement's mandatory criteria specified in this vacancy announcement: * Demonstrate working knowledge of Information Technology (IT) and Information Systems in an organization. * Proven experience providing IT support to a Company/Agency ensuring technical capabilities were delivered/operated within host site environments. * Demonstrated the ability to provide users the IT resources required to successfully conduct their mission. * Experience engaging external partners; effective communication with others internal and external to an organization; and foster teamwork in support of overall mission success. * Demonstrated experience analyzing and identifying potential opportunities for IT process improvement and followed through with the implementation of those improvements. EDUCATION REQUIREMENT: A. Education: Bachelor's degree from an accredited college or university in Computer Science, Computer Systems Engineering, Information Science, Information Systems Management, Engineering, Engineering Management, Mathematics, Operations Research, Statistics, Technology Management, or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. -OR- B. Combination of Education and Experience: A minimum of 24 semester (36 quarter) hours of coursework in any area listed in option A, plus experience in IT operations, system engineering, system testing and evaluation, IT project management, or a related area that demonstrates the ability to successfully perform the duties associated with this work. As a rule, every 30 semester (45 quarter) hours of coursework is equivalent to one year of experience. Candidates should show that their combination of education and experience totals 4 years. -OR- C. Experience: A minimum of 4 years of experience in IT operations, system engineering, system testing and evaluation, IT project management, or a related area that demonstrates the ability to successfully perform the duties associated with this work. -AND- LICENSES/CERTIFICATIONS: DAWIA certification may be required for this position; see Position License and Certification Requirements below for additional details. New Acquisition Workforce members or current members transitioning to a new acquisition career field or higher skill level have 24 months to achieve certification. -AND- Relevant Competencies: IT-related experience demonstrating each of the four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. Highly Desired Qualifications QUALIFICATION CRITERIA: In addition to the mandatory qualifications, experience in the following is desired: 1. Demonstrate 10 years of experience in communicating effectively to peers, teammates, customers, mission partners, and senior leadership. 2. Demonstrate 10 years of experience in interpersonal savvy; ability to build rapport and construct effective relationships across organizational boundaries 3. Demonstrated experience in maintaining professional composure in a fast tempo environment while striving to understand and maintain positive disposition and deploy conflict resolution techniques. 4. Demonstrated 10 years of experience in decision quality; examining a variety of perspectives to develop a well-rounded view of the situation before taking action. 5. Demonstrated 10 years of experience in ability to work independently and in coordination with others, manage multiple priorities, demonstrates initiative, and display good judgment. 6 Demonstrate 10 years of experience in leading by consensus and influence; demonstrated ability to multi-task, be proactive and work independently. Additional Job Requirements You must be able to obtain and retain a Top Secret security clearance with access to Sensitive Compartmented Information. In addition, you are subject to a Counterintelligence Polygraph examination in order to maintain access to Top Secret information. All employees are subject to a periodic examination on a random basis in order to determine continued eligibility. Refusal to take the examination may result in denial of access to Top Secret information, SAP, and/or unescorted access to SCIFs. Employees with SCI access and who are under NGA cognizance are required to submit a Security Financial Disclosure Report, SF-714..... click apply for full job details
09/23/2020
Full time
Job Summary ASSIGNMENT DESCRIPTION: IT Operations Engineers coordinate the integration, deployment, sustainment, maintenance, and operations of systems and/or services in the host enterprise architecture and NGA. They provide IT support for GEOINT operations and are accountable for the overall success of integration projects, ensuring alignment with Agency priorities and business strategies (e.g., strategic plans, life-cycle management plans, investment plans). They oversee and monitor the documentation, validation, accreditation, and authorization processes necessary to ensure that new information technology systems meet information assurance and security requirements prescribed by NGA and/or mission partners. Additional Job Information ADDITIONAL INFORMATION: The Secure Operations Group (TO), Service Performance Office (TOP), External Support Division (TOPE) has NGA Technical Executive (TX) positions available in locations to include Colorado, Europe, National Capital Region, and Saint Louis areas. The TOPE Division ensures high level NSG operations availability at external sites by providing a focal point for NGA externally assigned customers and NSG partners on IT operational concerns. NGA Technical Executives (TXs) are embedded with the NGA Support Teams, Combatant Commands (COCOMs) and Service Intelligence Centers and are liaisons for all GEOINT technical items for the COCOMs, Components, and Coalition. This includes Requirements, Engagement, Architecture, Engineering, Project Management, Operations, Training, Communications, Contractor Oversight, Cyber Security, Test, Feasibility, and Process. Technical Executives (TXs) provide on-site Information Technology (IT) support to the Combatant Command (COCOM) and Service Intelligence Centers. The TX engages with external agencies to include, but not limited to: J2 and 6, National Reconnaissance Office (NRO), National Security agency (NSA), Central Intelligence Agency (CIA), Defense Intelligence Agency (DIA), US State Department, theater service component headquarters, Cyber Command, and DISA to ensure GEOINT technical capabilities are delivered, operate within host site environments, and give users the IT resources required to successfully conduct their DoD and National Intelligence mission(s). The TX coordinates with all applicable agencies and partners to ensure GEOINT technical capabilities are delivered, operate, and are available to users ensuring they have the IT related resources to successfully conduct their COCOM and National Intelligence missions. The TX is responsible for the integrity of the theater GEOINT architecture to include the compatibility and interoperability of service component Distributed Common Ground Station (DCGS)/Distributed Ground Station (DGS) capabilities with overarching National System for Geospatial-Intelligence (NSG) infrastructure and systems. TXs are responsible to the NST and NGA Technology Directorate for all IT related functions to include collaborating with DIA and host IT organizations; responsible for the full integration of the NGA IT/Information Services Operations and Sustainment staff; provides daily oversight of GEOINT regional systems; and facilitate NGA future Systems Planning and Implementation activities. The TX exercises reach back to organizations across NGA leveraging NGA's Technology Directorates as well as relevant components of the NGA Offices of Joint Integration Operations, Global Support and Geospatial Management. This individual is flexible and adaptive to world events and is responsible for supporting the NST's primary partner in meeting its military planning and operational requirements. Ensuring all current and future systems and technology issues are articulated, coordinated and addressed is of highest priority. This position may be eligible for an INCENTIVE: The selected candidates may be offered an incentive as part of the offer of employment, based on budget availability. To receive the incentive, the selected candidate must sign a service agreement depending on the approved amount or duration of the incentive. If the employee leaves before the end of the service agreement, the employee may be required to repay a pro rata share amount of the incentive to the government. Additional Application Requirement: You may be asked to complete one or more assessments in addition to the application you submit on this website as part of your application to NGA. These assessments may include but are not limited to: 1) Online questionnaires or assessments that require you to describe your job-related knowledge, skills, abilities, or other characteristics that are aligned with the mandatory and desirable qualifications of this job posting. The information you provide in the application you submit must support the response you provide to this questionnaire. You will receive an email to describe any additional assessments required. Please monitor your emails and complete any required assessments as soon as possible. Mandatory Qualifications MANDATORY QUALIFICATION CRITERIA: For this particular job, applicants must meet all competencies reflected under the Mandatory Qualification Criteria to include education (if required). Online applications must demonstrate qualification by providing specific examples and associated results, in response to the announcement's mandatory criteria specified in this vacancy announcement: * Demonstrate working knowledge of Information Technology (IT) and Information Systems in an organization. * Proven experience providing IT support to a Company/Agency ensuring technical capabilities were delivered/operated within host site environments. * Demonstrated the ability to provide users the IT resources required to successfully conduct their mission. * Experience engaging external partners; effective communication with others internal and external to an organization; and foster teamwork in support of overall mission success. * Demonstrated experience analyzing and identifying potential opportunities for IT process improvement and followed through with the implementation of those improvements. EDUCATION REQUIREMENT: A. Education: Bachelor's degree from an accredited college or university in Computer Science, Computer Systems Engineering, Information Science, Information Systems Management, Engineering, Engineering Management, Mathematics, Operations Research, Statistics, Technology Management, or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. -OR- B. Combination of Education and Experience: A minimum of 24 semester (36 quarter) hours of coursework in any area listed in option A, plus experience in IT operations, system engineering, system testing and evaluation, IT project management, or a related area that demonstrates the ability to successfully perform the duties associated with this work. As a rule, every 30 semester (45 quarter) hours of coursework is equivalent to one year of experience. Candidates should show that their combination of education and experience totals 4 years. -OR- C. Experience: A minimum of 4 years of experience in IT operations, system engineering, system testing and evaluation, IT project management, or a related area that demonstrates the ability to successfully perform the duties associated with this work. -AND- LICENSES/CERTIFICATIONS: DAWIA certification may be required for this position; see Position License and Certification Requirements below for additional details. New Acquisition Workforce members or current members transitioning to a new acquisition career field or higher skill level have 24 months to achieve certification. -AND- Relevant Competencies: IT-related experience demonstrating each of the four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. Highly Desired Qualifications QUALIFICATION CRITERIA: In addition to the mandatory qualifications, experience in the following is desired: 1. Demonstrate 10 years of experience in communicating effectively to peers, teammates, customers, mission partners, and senior leadership. 2. Demonstrate 10 years of experience in interpersonal savvy; ability to build rapport and construct effective relationships across organizational boundaries 3. Demonstrated experience in maintaining professional composure in a fast tempo environment while striving to understand and maintain positive disposition and deploy conflict resolution techniques. 4. Demonstrated 10 years of experience in decision quality; examining a variety of perspectives to develop a well-rounded view of the situation before taking action. 5. Demonstrated 10 years of experience in ability to work independently and in coordination with others, manage multiple priorities, demonstrates initiative, and display good judgment. 6 Demonstrate 10 years of experience in leading by consensus and influence; demonstrated ability to multi-task, be proactive and work independently. Additional Job Requirements You must be able to obtain and retain a Top Secret security clearance with access to Sensitive Compartmented Information. In addition, you are subject to a Counterintelligence Polygraph examination in order to maintain access to Top Secret information. All employees are subject to a periodic examination on a random basis in order to determine continued eligibility. Refusal to take the examination may result in denial of access to Top Secret information, SAP, and/or unescorted access to SCIFs. Employees with SCI access and who are under NGA cognizance are required to submit a Security Financial Disclosure Report, SF-714..... click apply for full job details
IT Operations Engineer
National Geospatial Intelligence Agency
Job Summary ASSIGNMENT DESCRIPTION: IT Operations Engineers coordinate the integration, deployment, sustainment, maintenance, and operations of systems and/or services in the host enterprise architecture and NGA. They provide IT support for GEOINT operations and are accountable for the overall success of integration projects, ensuring alignment with Agency priorities and business strategies (e.g., strategic plans, life-cycle management plans, investment plans). They oversee and monitor the documentation, validation, accreditation, and authorization processes necessary to ensure that new information technology systems meet information assurance and security requirements prescribed by NGA and/or mission partners. Additional Job Information ADDITIONAL INFORMATION: The Secure Operations Group (TO), Service Performance Office (TOP), External Support Division (TOPE) has NGA Technical Executive (TX) positions available in locations to include Colorado, Europe, National Capital Region, and Saint Louis areas. The TOPE Division ensures high level NSG operations availability at external sites by providing a focal point for NGA externally assigned customers and NSG partners on IT operational concerns. NGA Technical Executives (TXs) are embedded with the NGA Support Teams, Combatant Commands (COCOMs) and Service Intelligence Centers and are liaisons for all GEOINT technical items for the COCOMs, Components, and Coalition. This includes Requirements, Engagement, Architecture, Engineering, Project Management, Operations, Training, Communications, Contractor Oversight, Cyber Security, Test, Feasibility, and Process. Technical Executives (TXs) provide on-site Information Technology (IT) support to the Combatant Command (COCOM) and Service Intelligence Centers. The TX engages with external agencies to include, but not limited to: J2 and 6, National Reconnaissance Office (NRO), National Security agency (NSA), Central Intelligence Agency (CIA), Defense Intelligence Agency (DIA), US State Department, theater service component headquarters, Cyber Command, and DISA to ensure GEOINT technical capabilities are delivered, operate within host site environments, and give users the IT resources required to successfully conduct their DoD and National Intelligence mission(s). The TX coordinates with all applicable agencies and partners to ensure GEOINT technical capabilities are delivered, operate, and are available to users ensuring they have the IT related resources to successfully conduct their COCOM and National Intelligence missions. The TX is responsible for the integrity of the theater GEOINT architecture to include the compatibility and interoperability of service component Distributed Common Ground Station (DCGS)/Distributed Ground Station (DGS) capabilities with overarching National System for Geospatial-Intelligence (NSG) infrastructure and systems. TXs are responsible to the NST and NGA Technology Directorate for all IT related functions to include collaborating with DIA and host IT organizations; responsible for the full integration of the NGA IT/Information Services Operations and Sustainment staff; provides daily oversight of GEOINT regional systems; and facilitate NGA future Systems Planning and Implementation activities. The TX exercises reach back to organizations across NGA leveraging NGA's Technology Directorates as well as relevant components of the NGA Offices of Joint Integration Operations, Global Support and Geospatial Management. This individual is flexible and adaptive to world events and is responsible for supporting the NST's primary partner in meeting its military planning and operational requirements. Ensuring all current and future systems and technology issues are articulated, coordinated and addressed is of highest priority. This position may be eligible for an INCENTIVE: The selected candidates may be offered an incentive as part of the offer of employment, based on budget availability. To receive the incentive, the selected candidate must sign a service agreement depending on the approved amount or duration of the incentive. If the employee leaves before the end of the service agreement, the employee may be required to repay a pro rata share amount of the incentive to the government. Additional Application Requirement: You may be asked to complete one or more assessments in addition to the application you submit on this website as part of your application to NGA. These assessments may include but are not limited to: 1) Online questionnaires or assessments that require you to describe your job-related knowledge, skills, abilities, or other characteristics that are aligned with the mandatory and desirable qualifications of this job posting. The information you provide in the application you submit must support the response you provide to this questionnaire. You will receive an email to describe any additional assessments required. Please monitor your emails and complete any required assessments as soon as possible. Mandatory Qualifications MANDATORY QUALIFICATION CRITERIA: For this particular job, applicants must meet all competencies reflected under the Mandatory Qualification Criteria to include education (if required). Online applications must demonstrate qualification by providing specific examples and associated results, in response to the announcement's mandatory criteria specified in this vacancy announcement: * Demonstrate working knowledge of Information Technology (IT) and Information Systems in an organization. * Proven experience providing IT support to a Company/Agency ensuring technical capabilities were delivered/operated within host site environments. * Demonstrated the ability to provide users the IT resources required to successfully conduct their mission. * Experience engaging external partners; effective communication with others internal and external to an organization; and foster teamwork in support of overall mission success. * Demonstrated experience analyzing and identifying potential opportunities for IT process improvement and followed through with the implementation of those improvements. EDUCATION REQUIREMENT: A. Education: Bachelor's degree from an accredited college or university in Computer Science, Computer Systems Engineering, Information Science, Information Systems Management, Engineering, Engineering Management, Mathematics, Operations Research, Statistics, Technology Management, or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. -OR- B. Combination of Education and Experience: A minimum of 24 semester (36 quarter) hours of coursework in any area listed in option A, plus experience in IT operations, system engineering, system testing and evaluation, IT project management, or a related area that demonstrates the ability to successfully perform the duties associated with this work. As a rule, every 30 semester (45 quarter) hours of coursework is equivalent to one year of experience. Candidates should show that their combination of education and experience totals 4 years. -OR- C. Experience: A minimum of 4 years of experience in IT operations, system engineering, system testing and evaluation, IT project management, or a related area that demonstrates the ability to successfully perform the duties associated with this work. -AND- LICENSES/CERTIFICATIONS: DAWIA certification may be required for this position; see Position License and Certification Requirements below for additional details. New Acquisition Workforce members or current members transitioning to a new acquisition career field or higher skill level have 24 months to achieve certification. -AND- Relevant Competencies: IT-related experience demonstrating each of the four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. Highly Desired Qualifications QUALIFICATION CRITERIA: In addition to the mandatory qualifications, experience in the following is desired: 1. Demonstrate 10 years of experience in communicating effectively to peers, teammates, customers, mission partners, and senior leadership. 2. Demonstrate 10 years of experience in interpersonal savvy; ability to build rapport and construct effective relationships across organizational boundaries 3. Demonstrated experience in maintaining professional composure in a fast tempo environment while striving to understand and maintain positive disposition and deploy conflict resolution techniques. 4. Demonstrated 10 years of experience in decision quality; examining a variety of perspectives to develop a well-rounded view of the situation before taking action. 5. Demonstrated 10 years of experience in ability to work independently and in coordination with others, manage multiple priorities, demonstrates initiative, and display good judgment. 6 Demonstrate 10 years of experience in leading by consensus and influence; demonstrated ability to multi-task, be proactive and work independently. Additional Job Requirements You must be able to obtain and retain a Top Secret security clearance with access to Sensitive Compartmented Information. In addition, you are subject to a Counterintelligence Polygraph examination in order to maintain access to Top Secret information. All employees are subject to a periodic examination on a random basis in order to determine continued eligibility. Refusal to take the examination may result in denial of access to Top Secret information, SAP, and/or unescorted access to SCIFs. Employees with SCI access and who are under NGA cognizance are required to submit a Security Financial Disclosure Report, SF-714..... click apply for full job details
09/23/2020
Full time
Job Summary ASSIGNMENT DESCRIPTION: IT Operations Engineers coordinate the integration, deployment, sustainment, maintenance, and operations of systems and/or services in the host enterprise architecture and NGA. They provide IT support for GEOINT operations and are accountable for the overall success of integration projects, ensuring alignment with Agency priorities and business strategies (e.g., strategic plans, life-cycle management plans, investment plans). They oversee and monitor the documentation, validation, accreditation, and authorization processes necessary to ensure that new information technology systems meet information assurance and security requirements prescribed by NGA and/or mission partners. Additional Job Information ADDITIONAL INFORMATION: The Secure Operations Group (TO), Service Performance Office (TOP), External Support Division (TOPE) has NGA Technical Executive (TX) positions available in locations to include Colorado, Europe, National Capital Region, and Saint Louis areas. The TOPE Division ensures high level NSG operations availability at external sites by providing a focal point for NGA externally assigned customers and NSG partners on IT operational concerns. NGA Technical Executives (TXs) are embedded with the NGA Support Teams, Combatant Commands (COCOMs) and Service Intelligence Centers and are liaisons for all GEOINT technical items for the COCOMs, Components, and Coalition. This includes Requirements, Engagement, Architecture, Engineering, Project Management, Operations, Training, Communications, Contractor Oversight, Cyber Security, Test, Feasibility, and Process. Technical Executives (TXs) provide on-site Information Technology (IT) support to the Combatant Command (COCOM) and Service Intelligence Centers. The TX engages with external agencies to include, but not limited to: J2 and 6, National Reconnaissance Office (NRO), National Security agency (NSA), Central Intelligence Agency (CIA), Defense Intelligence Agency (DIA), US State Department, theater service component headquarters, Cyber Command, and DISA to ensure GEOINT technical capabilities are delivered, operate within host site environments, and give users the IT resources required to successfully conduct their DoD and National Intelligence mission(s). The TX coordinates with all applicable agencies and partners to ensure GEOINT technical capabilities are delivered, operate, and are available to users ensuring they have the IT related resources to successfully conduct their COCOM and National Intelligence missions. The TX is responsible for the integrity of the theater GEOINT architecture to include the compatibility and interoperability of service component Distributed Common Ground Station (DCGS)/Distributed Ground Station (DGS) capabilities with overarching National System for Geospatial-Intelligence (NSG) infrastructure and systems. TXs are responsible to the NST and NGA Technology Directorate for all IT related functions to include collaborating with DIA and host IT organizations; responsible for the full integration of the NGA IT/Information Services Operations and Sustainment staff; provides daily oversight of GEOINT regional systems; and facilitate NGA future Systems Planning and Implementation activities. The TX exercises reach back to organizations across NGA leveraging NGA's Technology Directorates as well as relevant components of the NGA Offices of Joint Integration Operations, Global Support and Geospatial Management. This individual is flexible and adaptive to world events and is responsible for supporting the NST's primary partner in meeting its military planning and operational requirements. Ensuring all current and future systems and technology issues are articulated, coordinated and addressed is of highest priority. This position may be eligible for an INCENTIVE: The selected candidates may be offered an incentive as part of the offer of employment, based on budget availability. To receive the incentive, the selected candidate must sign a service agreement depending on the approved amount or duration of the incentive. If the employee leaves before the end of the service agreement, the employee may be required to repay a pro rata share amount of the incentive to the government. Additional Application Requirement: You may be asked to complete one or more assessments in addition to the application you submit on this website as part of your application to NGA. These assessments may include but are not limited to: 1) Online questionnaires or assessments that require you to describe your job-related knowledge, skills, abilities, or other characteristics that are aligned with the mandatory and desirable qualifications of this job posting. The information you provide in the application you submit must support the response you provide to this questionnaire. You will receive an email to describe any additional assessments required. Please monitor your emails and complete any required assessments as soon as possible. Mandatory Qualifications MANDATORY QUALIFICATION CRITERIA: For this particular job, applicants must meet all competencies reflected under the Mandatory Qualification Criteria to include education (if required). Online applications must demonstrate qualification by providing specific examples and associated results, in response to the announcement's mandatory criteria specified in this vacancy announcement: * Demonstrate working knowledge of Information Technology (IT) and Information Systems in an organization. * Proven experience providing IT support to a Company/Agency ensuring technical capabilities were delivered/operated within host site environments. * Demonstrated the ability to provide users the IT resources required to successfully conduct their mission. * Experience engaging external partners; effective communication with others internal and external to an organization; and foster teamwork in support of overall mission success. * Demonstrated experience analyzing and identifying potential opportunities for IT process improvement and followed through with the implementation of those improvements. EDUCATION REQUIREMENT: A. Education: Bachelor's degree from an accredited college or university in Computer Science, Computer Systems Engineering, Information Science, Information Systems Management, Engineering, Engineering Management, Mathematics, Operations Research, Statistics, Technology Management, or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. -OR- B. Combination of Education and Experience: A minimum of 24 semester (36 quarter) hours of coursework in any area listed in option A, plus experience in IT operations, system engineering, system testing and evaluation, IT project management, or a related area that demonstrates the ability to successfully perform the duties associated with this work. As a rule, every 30 semester (45 quarter) hours of coursework is equivalent to one year of experience. Candidates should show that their combination of education and experience totals 4 years. -OR- C. Experience: A minimum of 4 years of experience in IT operations, system engineering, system testing and evaluation, IT project management, or a related area that demonstrates the ability to successfully perform the duties associated with this work. -AND- LICENSES/CERTIFICATIONS: DAWIA certification may be required for this position; see Position License and Certification Requirements below for additional details. New Acquisition Workforce members or current members transitioning to a new acquisition career field or higher skill level have 24 months to achieve certification. -AND- Relevant Competencies: IT-related experience demonstrating each of the four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. Highly Desired Qualifications QUALIFICATION CRITERIA: In addition to the mandatory qualifications, experience in the following is desired: 1. Demonstrate 10 years of experience in communicating effectively to peers, teammates, customers, mission partners, and senior leadership. 2. Demonstrate 10 years of experience in interpersonal savvy; ability to build rapport and construct effective relationships across organizational boundaries 3. Demonstrated experience in maintaining professional composure in a fast tempo environment while striving to understand and maintain positive disposition and deploy conflict resolution techniques. 4. Demonstrated 10 years of experience in decision quality; examining a variety of perspectives to develop a well-rounded view of the situation before taking action. 5. Demonstrated 10 years of experience in ability to work independently and in coordination with others, manage multiple priorities, demonstrates initiative, and display good judgment. 6 Demonstrate 10 years of experience in leading by consensus and influence; demonstrated ability to multi-task, be proactive and work independently. Additional Job Requirements You must be able to obtain and retain a Top Secret security clearance with access to Sensitive Compartmented Information. In addition, you are subject to a Counterintelligence Polygraph examination in order to maintain access to Top Secret information. All employees are subject to a periodic examination on a random basis in order to determine continued eligibility. Refusal to take the examination may result in denial of access to Top Secret information, SAP, and/or unescorted access to SCIFs. Employees with SCI access and who are under NGA cognizance are required to submit a Security Financial Disclosure Report, SF-714..... click apply for full job details

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