Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Patient Service Representative and Insurance Verifier, Rehab Services Position Highlights: Position: Patient Service Representative and Insurance Verifier, Rehab Services Location: Arlington Heights, IL Part-Time: 20 hours per week Hours: Monday, Tuesday, Wednesday (6-8 hour shifts), One shift off when working a Saturday, on every 5th Sat. Required Travel: no Job Summary: Under general supervision and according to established policies and procedures, responsible for providing out-patient, rehabilitation patients with timely and accurate pre-registrations, registrations, order management, charge capture, and medical information systems. Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured. Interacts in a customer-focused manner to ensure the needs of patients and their families are met. What you will do: Performs patient registration functions in a courteous and professional manner according to established policies and procedures. Greets and registers patients. Collects and analyzes all required data necessary to pre-register and register patients. Interacts with patients, their representatives, employers and others in person or over the telephone, and reviews new and previously recorded information. Analyzes and electronically records data and processes transactions into the hospital computer system. Follows HIPAA, payer and other applicable regulations and standards for registration. Uses on-line physician ordering systems to retrieve and interpret physician orders/HMO authorizations for service and/or appointment schedules, enters appropriate codes into computer system. Contacts physicians or physician office staff for additional clinical information. Explains, secures and witnesses all required signatures. Completes the Medicare Secondary Payer (MSP) questionnaire when applicable. Scans insurance cards, IDs, insurance referrals and authorizations, consents, physician orders, HIPAA, Medicare Advance Beneficiary Notice and other regulatory paperwork into hospital's document imaging system. Prepares required forms, documents and reports including labels, medical record forms, Medicare ABN and other special documents. Produces and distributes these as appropriate. Escorts patients to and from treatment areas as needed. Processes generated paperwork. Assembles and disassembles patient charts as required and prepares charts for Medical Records pick-up. Scans medical records in accordance with the guidelines set by Medical Records Department. Prepares and maintains logs and reports of various data of patient registrations. Converts to manual processes and procedures for scheduled and unscheduled computer system downtimes, organizes and maintains all data to ensure a prompt and accurate recovery. Reconciles daily cash receipts with the day's cash activity, credit card journal report and computer cash drawer. Attends mandatory staff meetings, maintains familiarity with all memos, emails and pertinent information regarding policy and procedure updates retaining them for future reference, understands changes and incorporates them into personal routines. Communicates with Supervisor or Director any problems or questions pertaining to duties and established policies and procedures or, prior to implementation, to any revised protocols. Receives, properly responds to, or redirects telephone, electronic, and in-person inquiries from patients, their representative, payers, physicians and their staff, internal departments, and other persons and entities. Diffuses tense situations, problem solves, keeps situations from escalating, has a calming effect on all external and internal customers. Maintains confidentiality of patient's personal health information Performs related duties as assigned including, but not limited to, filing, assisting patients to complete the computerized rehab outcome database, sorting mail, photocopying information, replenishing supplies and organizing/cleaning/disinfecting work area before shift completion, and performing next day set-up, including appointment confirmation, pre-registrations, and chart prep. Assists and contributes to the training of new employees Accepts and completes special assignments, projects and other duties as required or assigned under the supervision of the Supervisor, Manager, or Director. Ability to maintain flexible work schedules including weekends and multiple registration locations What you will need: Education: High School diploma or GED required. Associates Degree Preferred. Certification: Valid driver's license is required if the incumbent is selected to perform related duties at an off-site location. If incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested. Experience: Minimum of one to two years of registration, scheduling, or customer service experience in a healthcare setting preferred. Unique or Preferred Skills: Knowledge of health insurances, medical terminology and anatomy preferred. Strong data entry and keyboarding skills preferred. Knowledge of Microsoft Office Suite preferred. Manual dexterity to operate various office machines required. Basic level of analytical ability is required in order to read and understand simple instructions, enter date into logs, charts, and records, maintain files and the like. Significant level of interpersonal and verbal communication skills are required in using tact and sensitivity to conduct interviews for the exchange of information on factual matters, understand and transmit instructions, and interact with patients, physician offers, various administrators, other hospital personnel and external contacts. Work is performed in accordance with detailed hospital and department policies and procedures but it does require technical knowledge or in-depth, experience-based knowledge in order to analyze and interpret information. Physical Demands: Work requires the ability to walk or stand for an hour or extended periods at a time, lift or carry objects weighing more than 20 pounds, push or pull supply carts, gurneys or wheelchairs, closely examine images or reports, proofread and check documents for errors, use a keyboard to enter, retrieve or transform words or data. Benefits (For full time or part time positions): Premium pay for eligible employees Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
09/03/2025
Full time
Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Patient Service Representative and Insurance Verifier, Rehab Services Position Highlights: Position: Patient Service Representative and Insurance Verifier, Rehab Services Location: Arlington Heights, IL Part-Time: 20 hours per week Hours: Monday, Tuesday, Wednesday (6-8 hour shifts), One shift off when working a Saturday, on every 5th Sat. Required Travel: no Job Summary: Under general supervision and according to established policies and procedures, responsible for providing out-patient, rehabilitation patients with timely and accurate pre-registrations, registrations, order management, charge capture, and medical information systems. Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured. Interacts in a customer-focused manner to ensure the needs of patients and their families are met. What you will do: Performs patient registration functions in a courteous and professional manner according to established policies and procedures. Greets and registers patients. Collects and analyzes all required data necessary to pre-register and register patients. Interacts with patients, their representatives, employers and others in person or over the telephone, and reviews new and previously recorded information. Analyzes and electronically records data and processes transactions into the hospital computer system. Follows HIPAA, payer and other applicable regulations and standards for registration. Uses on-line physician ordering systems to retrieve and interpret physician orders/HMO authorizations for service and/or appointment schedules, enters appropriate codes into computer system. Contacts physicians or physician office staff for additional clinical information. Explains, secures and witnesses all required signatures. Completes the Medicare Secondary Payer (MSP) questionnaire when applicable. Scans insurance cards, IDs, insurance referrals and authorizations, consents, physician orders, HIPAA, Medicare Advance Beneficiary Notice and other regulatory paperwork into hospital's document imaging system. Prepares required forms, documents and reports including labels, medical record forms, Medicare ABN and other special documents. Produces and distributes these as appropriate. Escorts patients to and from treatment areas as needed. Processes generated paperwork. Assembles and disassembles patient charts as required and prepares charts for Medical Records pick-up. Scans medical records in accordance with the guidelines set by Medical Records Department. Prepares and maintains logs and reports of various data of patient registrations. Converts to manual processes and procedures for scheduled and unscheduled computer system downtimes, organizes and maintains all data to ensure a prompt and accurate recovery. Reconciles daily cash receipts with the day's cash activity, credit card journal report and computer cash drawer. Attends mandatory staff meetings, maintains familiarity with all memos, emails and pertinent information regarding policy and procedure updates retaining them for future reference, understands changes and incorporates them into personal routines. Communicates with Supervisor or Director any problems or questions pertaining to duties and established policies and procedures or, prior to implementation, to any revised protocols. Receives, properly responds to, or redirects telephone, electronic, and in-person inquiries from patients, their representative, payers, physicians and their staff, internal departments, and other persons and entities. Diffuses tense situations, problem solves, keeps situations from escalating, has a calming effect on all external and internal customers. Maintains confidentiality of patient's personal health information Performs related duties as assigned including, but not limited to, filing, assisting patients to complete the computerized rehab outcome database, sorting mail, photocopying information, replenishing supplies and organizing/cleaning/disinfecting work area before shift completion, and performing next day set-up, including appointment confirmation, pre-registrations, and chart prep. Assists and contributes to the training of new employees Accepts and completes special assignments, projects and other duties as required or assigned under the supervision of the Supervisor, Manager, or Director. Ability to maintain flexible work schedules including weekends and multiple registration locations What you will need: Education: High School diploma or GED required. Associates Degree Preferred. Certification: Valid driver's license is required if the incumbent is selected to perform related duties at an off-site location. If incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested. Experience: Minimum of one to two years of registration, scheduling, or customer service experience in a healthcare setting preferred. Unique or Preferred Skills: Knowledge of health insurances, medical terminology and anatomy preferred. Strong data entry and keyboarding skills preferred. Knowledge of Microsoft Office Suite preferred. Manual dexterity to operate various office machines required. Basic level of analytical ability is required in order to read and understand simple instructions, enter date into logs, charts, and records, maintain files and the like. Significant level of interpersonal and verbal communication skills are required in using tact and sensitivity to conduct interviews for the exchange of information on factual matters, understand and transmit instructions, and interact with patients, physician offers, various administrators, other hospital personnel and external contacts. Work is performed in accordance with detailed hospital and department policies and procedures but it does require technical knowledge or in-depth, experience-based knowledge in order to analyze and interpret information. Physical Demands: Work requires the ability to walk or stand for an hour or extended periods at a time, lift or carry objects weighing more than 20 pounds, push or pull supply carts, gurneys or wheelchairs, closely examine images or reports, proofread and check documents for errors, use a keyboard to enter, retrieve or transform words or data. Benefits (For full time or part time positions): Premium pay for eligible employees Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
ACS Air Conditioning Specialist Inc
Brevard, North Carolina
About the Role: The Office Manager at MAC Heating and Air, located in Brevard, NC, plays a pivotal role in ensuring the smooth and efficient operation of the office environment. This position is responsible for overseeing daily administrative functions, managing financial processes, and maintaining accurate records to support business activities. The Office Manager will coordinate appointment scheduling and facilitate communication between departments to optimize workflow and enhance productivity. By implementing effective office management practices, this role contributes directly to the overall organizational success and customer satisfaction. The ideal candidate will be a proactive problem solver who can balance multiple priorities while fostering a positive and organized workplace culture. Minimum Qualifications: Proven experience in office management or a related administrative role. Proficiency in Service Titan is a huge plus! Strong knowledge of accounts payable processes and financial record keeping. Excellent organizational and multitasking abilities. Effective communication skills and the ability to work collaboratively in a team environment. Preferred Qualifications: Experience working in the HVAC or related service industry. Familiarity with advanced office software and scheduling tools. Prior experience managing office operations in a small to medium-sized business. Responsibilities: Manage and oversee all general office duties including correspondence, mail, filing, and records management to maintain an organized and efficient office environment. On site HR needs as well (Onboarding etc) Handle receiving vendor invoices to jobs by allocating charges to jobs or departments, batching and exporting vendor invoices and customer payments to accounting software. Coordinate appointment scheduling and manage calendars to support operational needs and optimize staff availability. Coordinate with accounting team to support reconciliation, manage banking and operational financial matters. Serve as the primary point of contact for office-related inquiries and provide administrative support to various departments as needed. Prepare payroll information for the payroll administrator Oversee equipment registration, rebate processing, job closeouts. Skills: The required skills such as office management and general office duties are essential for maintaining a well-organized and productive workplace, ensuring that daily operations run smoothly. Proficiency in accounts receivable, ap, and Service Titan enables the Office Manager to accurately manage financial transactions and maintain up-to-date records, which are critical for budgeting and financial reporting. Appointment scheduling skills are used daily to coordinate meetings and service calls, optimizing time management for the team. Records management ensures that all documentation is properly stored and easily accessible, supporting compliance and operational needs. Preferred skills like familiarity with industry-specific software and process improvement techniques further enhance the Office Manager's ability to streamline workflows and contribute to the company's growth. Join us if you'd like to be part of a team that treats you like family/ We have the best PTO and benefit package around as well as competitive pay & a 15% targeted annual bonus! Compensation details: 0 Yearly Salary PI1e78f21c2b69-8129
09/02/2025
Full time
About the Role: The Office Manager at MAC Heating and Air, located in Brevard, NC, plays a pivotal role in ensuring the smooth and efficient operation of the office environment. This position is responsible for overseeing daily administrative functions, managing financial processes, and maintaining accurate records to support business activities. The Office Manager will coordinate appointment scheduling and facilitate communication between departments to optimize workflow and enhance productivity. By implementing effective office management practices, this role contributes directly to the overall organizational success and customer satisfaction. The ideal candidate will be a proactive problem solver who can balance multiple priorities while fostering a positive and organized workplace culture. Minimum Qualifications: Proven experience in office management or a related administrative role. Proficiency in Service Titan is a huge plus! Strong knowledge of accounts payable processes and financial record keeping. Excellent organizational and multitasking abilities. Effective communication skills and the ability to work collaboratively in a team environment. Preferred Qualifications: Experience working in the HVAC or related service industry. Familiarity with advanced office software and scheduling tools. Prior experience managing office operations in a small to medium-sized business. Responsibilities: Manage and oversee all general office duties including correspondence, mail, filing, and records management to maintain an organized and efficient office environment. On site HR needs as well (Onboarding etc) Handle receiving vendor invoices to jobs by allocating charges to jobs or departments, batching and exporting vendor invoices and customer payments to accounting software. Coordinate appointment scheduling and manage calendars to support operational needs and optimize staff availability. Coordinate with accounting team to support reconciliation, manage banking and operational financial matters. Serve as the primary point of contact for office-related inquiries and provide administrative support to various departments as needed. Prepare payroll information for the payroll administrator Oversee equipment registration, rebate processing, job closeouts. Skills: The required skills such as office management and general office duties are essential for maintaining a well-organized and productive workplace, ensuring that daily operations run smoothly. Proficiency in accounts receivable, ap, and Service Titan enables the Office Manager to accurately manage financial transactions and maintain up-to-date records, which are critical for budgeting and financial reporting. Appointment scheduling skills are used daily to coordinate meetings and service calls, optimizing time management for the team. Records management ensures that all documentation is properly stored and easily accessible, supporting compliance and operational needs. Preferred skills like familiarity with industry-specific software and process improvement techniques further enhance the Office Manager's ability to streamline workflows and contribute to the company's growth. Join us if you'd like to be part of a team that treats you like family/ We have the best PTO and benefit package around as well as competitive pay & a 15% targeted annual bonus! Compensation details: 0 Yearly Salary PI1e78f21c2b69-8129
Description Summary: The Coordinator System Travel and Expense Lead oversees all aspects of corporate travel and expense operations, ensuring compliance, managing escalations, and continually optimizing processes. This role provides critical backup for the daily activities of Travel Coordinators, acts as the primary Program Administer for both the Purchasing Card and Corporate Card programs, supports vendor relations, enforces policies, manages monthly reporting, and contributes to special projects focused on enhancing efficiently and controlling costs. Additionally, the Lead serves as the main backup for the Travel and Expense manager and must be adept at communicating with all levels of the organization, including executives and large-group training sessions. This role will report to the Travel and Expense Manager. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Fosters a culture of accountability and demonstrates good teamwork through actions and job performance. Manages and maintains relationships with internal and external stakeholders by ensuring a timely response, exhibiting strong customer service mindset while upholding CHRISTUS Health's core values. Ensures efficient operation and compliance with CHRISTUS policies, healthcare industry regulations (i.e., HIPAA), and internal controls. Monitors compliance with program guidelines ensuring that risks are managed, and controls are implemented as necessary for sustained and scalable program performance. Reviews and processes employee expense reports in SAP Concur, ensuring accuracy, policy compliance, and timely reimbursement. Maintains and update expense policies within SAP Concur, ensuring alignment with corporate policies and regulatory standards. Conducts audits of submitted expenses to verify supporting documentation and adherence to company guidelines. Assists in reviewing and reconciling corporate card transactions, identifying discrepancies, and reporting potential policy violations. Serves as the first point of escalation for employees experiencing travel booking or reimbursement issues. Researches, responds to, and resolves associate inquiries such as travel reservations, expense reports, and purchasing cards. Resolves discrepancies and disputes by collaborating with employees, managers, and finance teams. Liaises with travel vendors (airlines, hotels, rental car companies) to resolve booking issues and disputes. Services travelers through various mediums including email, phone, newsletters, partner websites, etc. Works closely with all travel team members and third-party vendors to alert and troubleshoot any reported issues with people/processes/systems. Supports Travel Coordinators as needed to ensure service levels and deadlines are met. Takes the necessary action to remain knowledgeable regarding the Travel and Expense Industry best practices for performance optimization. Enforces policy provisions by engaging users, making recommendations to strengthen audit rules, identifying patterns of travel and/or reporting behaviors requiring escalation to leadership. Functions as Corporate Card Administrator, managing day-to-day administration of the corporate card program, including issuance, activation, maintenance, and cancellations. Provides training and support to employees on proper expense submission procedures and system functionalities. Compiles and analyzes ad hoc expense reporting data as needed to track and monitor trends of program adoption and utilization. Assists with monthly Expense Report Reconciliation and reporting process as needed in collaboration with Travel Program Manager. Assists in policy updates, communication rollouts, and training initiatives. Identifies fraudulent or suspicious activity in expense reports and escalates for further investigation. Assist in generating reports and analyzing expense data to identify trends, cost-saving opportunities, compliance issues and process improvements. Assist in month-end close processes and projects as required Support the System Director and Travel and Expense Manager with other administrative functions and special projects. Possesses teamwork and collaboration skills to work efficiently with colleagues across departments and contribute to a positive work environment. Possesses problem-solving skills and ability to analyze exceptions and resolve internal/external stakeholder concerns. Possesses Excel and technology proficiency to use spreadsheets, financial software, and automation tools effectively. Possesses adaptability and willingness to learn to adjust to process changes, system upgrades, and evolving business needs. Possesses confidentiality and integrity to handle sensitive financial information with professionalism and ethical responsibility. Possesses time management skills to balance daily responsibilities, meet deadlines, and maintain efficiency. Performs other duties and responsibilities as assigned. Job Requirements: Education/Skills High School diploma or equivalent required Business, Finance, Accounting, Hospitality or degree in a related field preferred Experience 4+ years of experience in travel and expenses or related field preferred Experience in a team lead or supervisory role preferred Experience with large travel enterprise systems, travel booking tools, and expense tracking software preferred (e.g., SAP Concur, Egencia, AMEX GBT) Strong data entry, record keeping, and computer skills Understanding of financial reporting, reconciliation, and expense auditing Bilingual preferred (Spanish/English) Licenses, Registrations, or Certifications Relevant professional certification preferredCTA (Certified Travel Associate) CTC (Certified Travel Counselor) Concur Travel & Expense Certification Work Type: Full Time
09/01/2025
Full time
Description Summary: The Coordinator System Travel and Expense Lead oversees all aspects of corporate travel and expense operations, ensuring compliance, managing escalations, and continually optimizing processes. This role provides critical backup for the daily activities of Travel Coordinators, acts as the primary Program Administer for both the Purchasing Card and Corporate Card programs, supports vendor relations, enforces policies, manages monthly reporting, and contributes to special projects focused on enhancing efficiently and controlling costs. Additionally, the Lead serves as the main backup for the Travel and Expense manager and must be adept at communicating with all levels of the organization, including executives and large-group training sessions. This role will report to the Travel and Expense Manager. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Fosters a culture of accountability and demonstrates good teamwork through actions and job performance. Manages and maintains relationships with internal and external stakeholders by ensuring a timely response, exhibiting strong customer service mindset while upholding CHRISTUS Health's core values. Ensures efficient operation and compliance with CHRISTUS policies, healthcare industry regulations (i.e., HIPAA), and internal controls. Monitors compliance with program guidelines ensuring that risks are managed, and controls are implemented as necessary for sustained and scalable program performance. Reviews and processes employee expense reports in SAP Concur, ensuring accuracy, policy compliance, and timely reimbursement. Maintains and update expense policies within SAP Concur, ensuring alignment with corporate policies and regulatory standards. Conducts audits of submitted expenses to verify supporting documentation and adherence to company guidelines. Assists in reviewing and reconciling corporate card transactions, identifying discrepancies, and reporting potential policy violations. Serves as the first point of escalation for employees experiencing travel booking or reimbursement issues. Researches, responds to, and resolves associate inquiries such as travel reservations, expense reports, and purchasing cards. Resolves discrepancies and disputes by collaborating with employees, managers, and finance teams. Liaises with travel vendors (airlines, hotels, rental car companies) to resolve booking issues and disputes. Services travelers through various mediums including email, phone, newsletters, partner websites, etc. Works closely with all travel team members and third-party vendors to alert and troubleshoot any reported issues with people/processes/systems. Supports Travel Coordinators as needed to ensure service levels and deadlines are met. Takes the necessary action to remain knowledgeable regarding the Travel and Expense Industry best practices for performance optimization. Enforces policy provisions by engaging users, making recommendations to strengthen audit rules, identifying patterns of travel and/or reporting behaviors requiring escalation to leadership. Functions as Corporate Card Administrator, managing day-to-day administration of the corporate card program, including issuance, activation, maintenance, and cancellations. Provides training and support to employees on proper expense submission procedures and system functionalities. Compiles and analyzes ad hoc expense reporting data as needed to track and monitor trends of program adoption and utilization. Assists with monthly Expense Report Reconciliation and reporting process as needed in collaboration with Travel Program Manager. Assists in policy updates, communication rollouts, and training initiatives. Identifies fraudulent or suspicious activity in expense reports and escalates for further investigation. Assist in generating reports and analyzing expense data to identify trends, cost-saving opportunities, compliance issues and process improvements. Assist in month-end close processes and projects as required Support the System Director and Travel and Expense Manager with other administrative functions and special projects. Possesses teamwork and collaboration skills to work efficiently with colleagues across departments and contribute to a positive work environment. Possesses problem-solving skills and ability to analyze exceptions and resolve internal/external stakeholder concerns. Possesses Excel and technology proficiency to use spreadsheets, financial software, and automation tools effectively. Possesses adaptability and willingness to learn to adjust to process changes, system upgrades, and evolving business needs. Possesses confidentiality and integrity to handle sensitive financial information with professionalism and ethical responsibility. Possesses time management skills to balance daily responsibilities, meet deadlines, and maintain efficiency. Performs other duties and responsibilities as assigned. Job Requirements: Education/Skills High School diploma or equivalent required Business, Finance, Accounting, Hospitality or degree in a related field preferred Experience 4+ years of experience in travel and expenses or related field preferred Experience in a team lead or supervisory role preferred Experience with large travel enterprise systems, travel booking tools, and expense tracking software preferred (e.g., SAP Concur, Egencia, AMEX GBT) Strong data entry, record keeping, and computer skills Understanding of financial reporting, reconciliation, and expense auditing Bilingual preferred (Spanish/English) Licenses, Registrations, or Certifications Relevant professional certification preferredCTA (Certified Travel Associate) CTC (Certified Travel Counselor) Concur Travel & Expense Certification Work Type: Full Time
Job Summary Are you looking to join a remarkable team where quality care meets quality service, in every dimension, every time? Novant Health Medical Group- Novant Health Cancer Institute is looking for a compassionate, caring Oncology and Hematology Ambulatory Advanced Practice Provider in our Rowan location to provide primary health care and perform selective medical services under the direction of practice physicians. Our specialists are committed to working with you and the rest of your care team to create a personalized treatment plan that is designed with you in mind. Our expert clinicians provide the latest treatments or management of medical oncology conditions as well as hematologic conditions. Novant Health benefits: NH Medical Group employed Medical and Retirement Benefits CME Allowance System wide EHR-Epic Malpractice Work-Life balance Novant Health Medical Group: One of the largest medical groups in the nation. Offers resiliency training for providers and team members to prevent burnout. Established the ODYSSEY program to enhance the new physician and APP experience by empowering our providers to connect, explore and evolve within a culture of continuous learning and teamwork to build a high performing provider network. Instituted an APP Council that partners with leaders to improve APP clinical performance and consistency, create a community of practice that enhances experience, engagement, and growth, fully integrate APPs into the care team, and set standards for APP practice. Is nationally recognized for advanced care and one of the largest community based, non-profit healthcare systems. Is well known for being physician-led and physician-driven. For example, our physicians are in every area of leadership across the organization. That means every strategic discussion has physicians at the table, and every market partners a physician leader with an administrator. The result is a focus on the details that are important to physicians. What does it mean to be a part of Novant Health? A commitment to patient centered care and our model of spending more time with each patient, and creating a seamless system of care for our patients are the foundations of our success Sharing a philosophy of putting high value on the patient experience Novant Health is an integrated network of physician clinics, outpatient facilities and hospitals that delivers a seamless and convenient healthcare experience to communities in North Carolina, South Carolina, and Georgia. The Novant Health network consists of more than 1,800 physicians and over 35,000 employees who provide care at nearly 800 locations, including 15 hospitals and hundreds of outpatient facilities and physician clinics. In 2022, Novant Health was included on Forbes' Best Employers for Diversity, Best Employers and America's Best-in-State Employers list. The Disability Equality Index also named Novant Health on its Best Places to Work list. In 2021, Novant Health reported $1.1 billion in total community benefit, including $192.7 million in financial assistance to members of the communities we serve. At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities. Join us, and let's transform healthcare together. Responsibilities It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. Our team members are part of an environment that fosters teamwork, team member engagement and community involvement. The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm". Hours: 40 hours per week; Monday - Friday 8AM - 5PM (No holidays or weekends!). No Call rotation! Supporting Locations: Novant Health Cancer Institute Rowan Qualifications Education: Master's Degree Required. Graduate of an NCCPA accredited Physician Assistant or Nurse Practitioner program required. Experience: One to three years of experience as an Advanced Practice Provider , preferably in Hematology and Oncology environment. Licensure/Certification/Registration: Current PA license in appropriate state Required. NCCPA Certification and current DEA registry Required. Current RN and NP Licensure in appropriate state, required. BLS Required. Additional Skills Required: Ability to successfully complete generic and department-specific skills validation and competency testing. Ability to work with management team and physicians; demonstrated customer service skills, interpersonal skills and communication skills. Job Opening ID 69902
09/01/2025
Full time
Job Summary Are you looking to join a remarkable team where quality care meets quality service, in every dimension, every time? Novant Health Medical Group- Novant Health Cancer Institute is looking for a compassionate, caring Oncology and Hematology Ambulatory Advanced Practice Provider in our Rowan location to provide primary health care and perform selective medical services under the direction of practice physicians. Our specialists are committed to working with you and the rest of your care team to create a personalized treatment plan that is designed with you in mind. Our expert clinicians provide the latest treatments or management of medical oncology conditions as well as hematologic conditions. Novant Health benefits: NH Medical Group employed Medical and Retirement Benefits CME Allowance System wide EHR-Epic Malpractice Work-Life balance Novant Health Medical Group: One of the largest medical groups in the nation. Offers resiliency training for providers and team members to prevent burnout. Established the ODYSSEY program to enhance the new physician and APP experience by empowering our providers to connect, explore and evolve within a culture of continuous learning and teamwork to build a high performing provider network. Instituted an APP Council that partners with leaders to improve APP clinical performance and consistency, create a community of practice that enhances experience, engagement, and growth, fully integrate APPs into the care team, and set standards for APP practice. Is nationally recognized for advanced care and one of the largest community based, non-profit healthcare systems. Is well known for being physician-led and physician-driven. For example, our physicians are in every area of leadership across the organization. That means every strategic discussion has physicians at the table, and every market partners a physician leader with an administrator. The result is a focus on the details that are important to physicians. What does it mean to be a part of Novant Health? A commitment to patient centered care and our model of spending more time with each patient, and creating a seamless system of care for our patients are the foundations of our success Sharing a philosophy of putting high value on the patient experience Novant Health is an integrated network of physician clinics, outpatient facilities and hospitals that delivers a seamless and convenient healthcare experience to communities in North Carolina, South Carolina, and Georgia. The Novant Health network consists of more than 1,800 physicians and over 35,000 employees who provide care at nearly 800 locations, including 15 hospitals and hundreds of outpatient facilities and physician clinics. In 2022, Novant Health was included on Forbes' Best Employers for Diversity, Best Employers and America's Best-in-State Employers list. The Disability Equality Index also named Novant Health on its Best Places to Work list. In 2021, Novant Health reported $1.1 billion in total community benefit, including $192.7 million in financial assistance to members of the communities we serve. At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities. Join us, and let's transform healthcare together. Responsibilities It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. Our team members are part of an environment that fosters teamwork, team member engagement and community involvement. The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm". Hours: 40 hours per week; Monday - Friday 8AM - 5PM (No holidays or weekends!). No Call rotation! Supporting Locations: Novant Health Cancer Institute Rowan Qualifications Education: Master's Degree Required. Graduate of an NCCPA accredited Physician Assistant or Nurse Practitioner program required. Experience: One to three years of experience as an Advanced Practice Provider , preferably in Hematology and Oncology environment. Licensure/Certification/Registration: Current PA license in appropriate state Required. NCCPA Certification and current DEA registry Required. Current RN and NP Licensure in appropriate state, required. BLS Required. Additional Skills Required: Ability to successfully complete generic and department-specific skills validation and competency testing. Ability to work with management team and physicians; demonstrated customer service skills, interpersonal skills and communication skills. Job Opening ID 69902
Description Summary: The Coordinator System Travel and Expense Lead oversees all aspects of corporate travel and expense operations, ensuring compliance, managing escalations, and continually optimizing processes. This role provides critical backup for the daily activities of Travel Coordinators, acts as the primary Program Administer for both the Purchasing Card and Corporate Card programs, supports vendor relations, enforces policies, manages monthly reporting, and contributes to special projects focused on enhancing efficiently and controlling costs. Additionally, the Lead serves as the main backup for the Travel and Expense manager and must be adept at communicating with all levels of the organization, including executives and large-group training sessions. This role will report to the Travel and Expense Manager. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Fosters a culture of accountability and demonstrates good teamwork through actions and job performance. Manages and maintains relationships with internal and external stakeholders by ensuring a timely response, exhibiting strong customer service mindset while upholding CHRISTUS Health's core values. Ensures efficient operation and compliance with CHRISTUS policies, healthcare industry regulations (i. e., HIPAA), and internal controls. Monitors compliance with program guidelines ensuring that risks are managed, and controls are implemented as necessary for sustained and scalable program performance. Reviews and processes employee expense reports in SAP Concur, ensuring accuracy, policy compliance, and timely reimbursement. Maintains and update expense policies within SAP Concur, ensuring alignment with corporate policies and regulatory standards. Conducts audits of submitted expenses to verify supporting documentation and adherence to company guidelines. Assists in reviewing and reconciling corporate card transactions, identifying discrepancies, and reporting potential policy violations. Serves as the first point of escalation for employees experiencing travel booking or reimbursement issues. Researches, responds to, and resolves associate inquiries such as travel reservations, expense reports, and purchasing cards. Resolves discrepancies and disputes by collaborating with employees, managers, and finance teams. Liaises with travel vendors (airlines, hotels, rental car companies) to resolve booking issues and disputes. Services travelers through various mediums including email, phone, newsletters, partner websites, etc. Works closely with all travel team members and third-party vendors to alert and troubleshoot any reported issues with people/processes/systems. Supports Travel Coordinators as needed to ensure service levels and deadlines are met. Takes the necessary action to remain knowledgeable regarding the Travel and Expense Industry best practices for performance optimization. Enforces policy provisions by engaging users, making recommendations to strengthen audit rules, identifying patterns of travel and/or reporting behaviors requiring escalation to leadership. Functions as Corporate Card Administrator, managing day-to-day administration of the corporate card program, including issuance, activation, maintenance, and cancellations. Provides training and support to employees on proper expense submission procedures and system functionalities. Compiles and analyzes ad hoc expense reporting data as needed to track and monitor trends of program adoption and utilization. Assists with monthly Expense Report Reconciliation and reporting process as needed in collaboration with Travel Program Manager. Assists in policy updates, communication rollouts, and training initiatives. Identifies fraudulent or suspicious activity in expense reports and escalates for further investigation. Assist in generating reports and analyzing expense data to identify trends, cost-saving opportunities, compliance issues and process improvements. Assist in month-end close processes and projects as required Support the System Director and Travel and Expense Manager with other administrative functions and special projects. Possesses teamwork and collaboration skills to work efficiently with colleagues across departments and contribute to a positive work environment. Possesses problem-solving skills and ability to analyze exceptions and resolve internal/external stakeholder concerns. Possesses Excel and technology proficiency to use spreadsheets, financial software, and automation tools effectively. Possesses adaptability and willingness to learn to adjust to process changes, system upgrades, and evolving business needs. Possesses confidentiality and integrity to handle sensitive financial information with professionalism and ethical responsibility. Possesses time management skills to balance daily responsibilities, meet deadlines, and maintain efficiency. Performs other duties and responsibilities as assigned. Job Requirements: Education/Skills High School diploma or equivalent required Business, Finance, Accounting, Hospitality or degree in a related field preferred Experience 4+ years of experience in travel and expenses or related field preferred Experience in a team lead or supervisory role preferred Experience with large travel enterprise systems, travel booking tools, and expense tracking software preferred (e. g., SAP Concur, Egencia, AMEX GBT) Strong data entry, record keeping, and computer skills Understanding of financial reporting, reconciliation, and expense auditing Bilingual preferred (Spanish/English) Licenses, Registrations, or Certifications Relevant professional certification preferred CTA (Certified Travel Associate) CTC (Certified Travel Counselor) Concur Travel & Expense Certification Work Type: Full Time
09/01/2025
Full time
Description Summary: The Coordinator System Travel and Expense Lead oversees all aspects of corporate travel and expense operations, ensuring compliance, managing escalations, and continually optimizing processes. This role provides critical backup for the daily activities of Travel Coordinators, acts as the primary Program Administer for both the Purchasing Card and Corporate Card programs, supports vendor relations, enforces policies, manages monthly reporting, and contributes to special projects focused on enhancing efficiently and controlling costs. Additionally, the Lead serves as the main backup for the Travel and Expense manager and must be adept at communicating with all levels of the organization, including executives and large-group training sessions. This role will report to the Travel and Expense Manager. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Fosters a culture of accountability and demonstrates good teamwork through actions and job performance. Manages and maintains relationships with internal and external stakeholders by ensuring a timely response, exhibiting strong customer service mindset while upholding CHRISTUS Health's core values. Ensures efficient operation and compliance with CHRISTUS policies, healthcare industry regulations (i. e., HIPAA), and internal controls. Monitors compliance with program guidelines ensuring that risks are managed, and controls are implemented as necessary for sustained and scalable program performance. Reviews and processes employee expense reports in SAP Concur, ensuring accuracy, policy compliance, and timely reimbursement. Maintains and update expense policies within SAP Concur, ensuring alignment with corporate policies and regulatory standards. Conducts audits of submitted expenses to verify supporting documentation and adherence to company guidelines. Assists in reviewing and reconciling corporate card transactions, identifying discrepancies, and reporting potential policy violations. Serves as the first point of escalation for employees experiencing travel booking or reimbursement issues. Researches, responds to, and resolves associate inquiries such as travel reservations, expense reports, and purchasing cards. Resolves discrepancies and disputes by collaborating with employees, managers, and finance teams. Liaises with travel vendors (airlines, hotels, rental car companies) to resolve booking issues and disputes. Services travelers through various mediums including email, phone, newsletters, partner websites, etc. Works closely with all travel team members and third-party vendors to alert and troubleshoot any reported issues with people/processes/systems. Supports Travel Coordinators as needed to ensure service levels and deadlines are met. Takes the necessary action to remain knowledgeable regarding the Travel and Expense Industry best practices for performance optimization. Enforces policy provisions by engaging users, making recommendations to strengthen audit rules, identifying patterns of travel and/or reporting behaviors requiring escalation to leadership. Functions as Corporate Card Administrator, managing day-to-day administration of the corporate card program, including issuance, activation, maintenance, and cancellations. Provides training and support to employees on proper expense submission procedures and system functionalities. Compiles and analyzes ad hoc expense reporting data as needed to track and monitor trends of program adoption and utilization. Assists with monthly Expense Report Reconciliation and reporting process as needed in collaboration with Travel Program Manager. Assists in policy updates, communication rollouts, and training initiatives. Identifies fraudulent or suspicious activity in expense reports and escalates for further investigation. Assist in generating reports and analyzing expense data to identify trends, cost-saving opportunities, compliance issues and process improvements. Assist in month-end close processes and projects as required Support the System Director and Travel and Expense Manager with other administrative functions and special projects. Possesses teamwork and collaboration skills to work efficiently with colleagues across departments and contribute to a positive work environment. Possesses problem-solving skills and ability to analyze exceptions and resolve internal/external stakeholder concerns. Possesses Excel and technology proficiency to use spreadsheets, financial software, and automation tools effectively. Possesses adaptability and willingness to learn to adjust to process changes, system upgrades, and evolving business needs. Possesses confidentiality and integrity to handle sensitive financial information with professionalism and ethical responsibility. Possesses time management skills to balance daily responsibilities, meet deadlines, and maintain efficiency. Performs other duties and responsibilities as assigned. Job Requirements: Education/Skills High School diploma or equivalent required Business, Finance, Accounting, Hospitality or degree in a related field preferred Experience 4+ years of experience in travel and expenses or related field preferred Experience in a team lead or supervisory role preferred Experience with large travel enterprise systems, travel booking tools, and expense tracking software preferred (e. g., SAP Concur, Egencia, AMEX GBT) Strong data entry, record keeping, and computer skills Understanding of financial reporting, reconciliation, and expense auditing Bilingual preferred (Spanish/English) Licenses, Registrations, or Certifications Relevant professional certification preferred CTA (Certified Travel Associate) CTC (Certified Travel Counselor) Concur Travel & Expense Certification Work Type: Full Time
Pace Analytical Services
Huntersville, North Carolina
About Us Pace Analytical Services Pace makes the world a safer, healthier place. Committed to advancing the science of businesses, industries, consulting firms, government agencies, and others, Pace offers local-level service backed by a national laboratory network. Through in-lab and emergency onsite services, Pace ensures our air, water, soil, and more are safe. Job Description Supervisor of Salesforce Development SUMMARY: Responsible for managing, customizing, and enhancing our Salesforce platform, the day-to-day administration of Salesforce and the development of custom solutions to support business processes and strategic initiatives; also provides day-to-day leadership of the Salesforce Admin Team. ESSENTIAL FUNCTIONS: Plans, organizes, administers, develops, and evaluates the activities of assigned staff. Serves as the primary system administrator for Salesforce environments (Sales Cloud, Service Cloud, etc.). Manages user setups, roles, profiles, permissions, and security settings. Maintains and enhances dashboards, reports, workflows, validation rules, and other core admin functions. Monitors system performance and proactively identifies and resolves issues. Designs and develops custom objects, Lightning components, Apex classes/triggers, and Visualforce pages. Creates and maintains API integrations with other business systems. Automates business processes using Flow, Process Builder, and Apex. Participates in code reviews, testing, and deployments in a structured DevOps process. Collaborates with stakeholders across departments to translate business needs into technical requirements. Provides training and support for end users to ensure effective use of the platform. Assists defining and implementing Salesforce best practices and governance. Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team. Promotes and supports the overall mission of Pace by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment. QUALIFICATIONS: Education and Experience: Bachelor's degree in computer science, information systems, business administration or a closely related field; AND three (3) years of software development experience; OR an equivalent combination of education, training, and experience. Required Certificates, Licenses, and Registrations: Salesforce Administrator certification Platform Developer I certification Required Knowledge and Skills Required Knowledge: Principles and practices of software development and implementation. Documentation and user instruction methods and techniques. Understanding of sales and marketing programs, policies and procedures. Principles and practices of developing teams, motivating employees, and managing in a team environment. Methods to resolve software problems, questions and concerns. Methodologies of Agile and sprint planning tools (e.g., Jira). Understanding of Salesforce data model, security, and automation tools. Principles and practices of data migration, system integration, or multi-org environments. Computer applications and systems related to the work. Principles and practices to serving as an effective project team member. Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations. Correct business English, including spelling, grammar, and punctuation. Required Skills: Creating interfaces and logic using Apex, Lightning Components, Visualforce, SOQL, REST/SOAP. Developing and deploying Salesforce applications using tools such as Copado or Gearset. Using version control systems (e.g., Git) and CI/CD processes. Analyzing and documenting business processes, user requirements, and outputs such as test results. Supervising and evaluating employees and providing related recommendations. Preparing clear and concise program documentation, user procedures, correspondence, reports, and other written materials. Instructing users in the use of new or enhanced business applications, included explaining technical concepts to non-technical users. Analyzing systems and issues and developing specifications for new or modified processes to meet department needs. Serving as a team member and the development and management of projects. Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities. Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work. Additional Information Benefits 80 hrs of paid vacation per year, 7 paid holidays per year, 2 floating holidays per year (prorated based on start date), 40 hrs paid sick time per year, paid bereavement leave (days based on relation to the employee), 8 hrs paid volunteer time per year, parental leave, medical, dental, vision, voluntary short-term disability, long-term disability, life insurance, voluntary supplemental life insurance, traditional 401k and ROTH 401k with a company match, HSA, FSA, employee referral bonus, employee assistance program, tuition reimbursement program, employee recognition program, voluntary ID theft coverage, voluntary legal coverage, voluntary accident insurance, voluntary hospital indemnity insurance, and voluntary critical illness insurance. Equal Opportunity Employer Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Work Schedule Monday through Friday, 8:00 AM - 5:00 PM
09/01/2025
Full time
About Us Pace Analytical Services Pace makes the world a safer, healthier place. Committed to advancing the science of businesses, industries, consulting firms, government agencies, and others, Pace offers local-level service backed by a national laboratory network. Through in-lab and emergency onsite services, Pace ensures our air, water, soil, and more are safe. Job Description Supervisor of Salesforce Development SUMMARY: Responsible for managing, customizing, and enhancing our Salesforce platform, the day-to-day administration of Salesforce and the development of custom solutions to support business processes and strategic initiatives; also provides day-to-day leadership of the Salesforce Admin Team. ESSENTIAL FUNCTIONS: Plans, organizes, administers, develops, and evaluates the activities of assigned staff. Serves as the primary system administrator for Salesforce environments (Sales Cloud, Service Cloud, etc.). Manages user setups, roles, profiles, permissions, and security settings. Maintains and enhances dashboards, reports, workflows, validation rules, and other core admin functions. Monitors system performance and proactively identifies and resolves issues. Designs and develops custom objects, Lightning components, Apex classes/triggers, and Visualforce pages. Creates and maintains API integrations with other business systems. Automates business processes using Flow, Process Builder, and Apex. Participates in code reviews, testing, and deployments in a structured DevOps process. Collaborates with stakeholders across departments to translate business needs into technical requirements. Provides training and support for end users to ensure effective use of the platform. Assists defining and implementing Salesforce best practices and governance. Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team. Promotes and supports the overall mission of Pace by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment. QUALIFICATIONS: Education and Experience: Bachelor's degree in computer science, information systems, business administration or a closely related field; AND three (3) years of software development experience; OR an equivalent combination of education, training, and experience. Required Certificates, Licenses, and Registrations: Salesforce Administrator certification Platform Developer I certification Required Knowledge and Skills Required Knowledge: Principles and practices of software development and implementation. Documentation and user instruction methods and techniques. Understanding of sales and marketing programs, policies and procedures. Principles and practices of developing teams, motivating employees, and managing in a team environment. Methods to resolve software problems, questions and concerns. Methodologies of Agile and sprint planning tools (e.g., Jira). Understanding of Salesforce data model, security, and automation tools. Principles and practices of data migration, system integration, or multi-org environments. Computer applications and systems related to the work. Principles and practices to serving as an effective project team member. Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations. Correct business English, including spelling, grammar, and punctuation. Required Skills: Creating interfaces and logic using Apex, Lightning Components, Visualforce, SOQL, REST/SOAP. Developing and deploying Salesforce applications using tools such as Copado or Gearset. Using version control systems (e.g., Git) and CI/CD processes. Analyzing and documenting business processes, user requirements, and outputs such as test results. Supervising and evaluating employees and providing related recommendations. Preparing clear and concise program documentation, user procedures, correspondence, reports, and other written materials. Instructing users in the use of new or enhanced business applications, included explaining technical concepts to non-technical users. Analyzing systems and issues and developing specifications for new or modified processes to meet department needs. Serving as a team member and the development and management of projects. Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities. Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work. Additional Information Benefits 80 hrs of paid vacation per year, 7 paid holidays per year, 2 floating holidays per year (prorated based on start date), 40 hrs paid sick time per year, paid bereavement leave (days based on relation to the employee), 8 hrs paid volunteer time per year, parental leave, medical, dental, vision, voluntary short-term disability, long-term disability, life insurance, voluntary supplemental life insurance, traditional 401k and ROTH 401k with a company match, HSA, FSA, employee referral bonus, employee assistance program, tuition reimbursement program, employee recognition program, voluntary ID theft coverage, voluntary legal coverage, voluntary accident insurance, voluntary hospital indemnity insurance, and voluntary critical illness insurance. Equal Opportunity Employer Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Work Schedule Monday through Friday, 8:00 AM - 5:00 PM
About Us Pace Pace makes the world a safer, healthier place. We partner with clients to provide the service, science, and laboratory data needed to make critical decisions that benefit us all. Through a nationwide laboratory network, Pace advances the science of businesses, industries, consulting firms, government agencies, and others. Job Description HubSpot Administrator SUMMARY: The ideal candidate is a designed minded individual who relies on data to identify opportunities. You will be responsible for helping to develop , execute, optimize, and report on marketing programs through HubSpot. Your focus will be on growth marketing and brand value creation initiatives through creating and managing landing pages, forms, email campaigns, dashboards and other supporting activities using HubSpot and other digital tools. ESSENTIAL FUNCTIONS: This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills. Work with subject matter experts to create emails and email sequences to support company communications and marketing program needs. Perform A/B tests to optimize performance. Work to achieve desired open and CTR rates; monitor results to continuously improve KPIs. Develop and distribute reports monthly. Partner with stakeholders to build and optimize campaign-based workflow automations ensuring accuracy, brand compliance, use of current content and graphic elements. Partner with product marketing to build/maintain campaign dashboards and reports in HubSpot to track spend and performance to budget. Set appropriate lead scores for assets and engagement types. Add marketing demand generation assets as trackable campaign elements, ensuring all lead data is captured in Hubspot and Salesforce reports/dashboards. Work with teams to set lead funnel, conversion goals and report elements. Partner with CGT/inside sales teams to build and optimize email sequencing programs. Train sales partners and audit results. Support operations manager with lead routing, scoring, and other automations as needed. Design and optimize branded templates; incorporate A/B testing where appropriate. Partner with stakeholders to build, track, and monitor landing pages in support of campaigns and other initiatives. Review and optimize strategies for opt-in initiatives. Build and analyze attribution models in HubSpot by campaign and/or market segment. Other system administrative functions including, but not limited to: Constructs and maintains email lists, organizes files in HubSpot with adherence to naming conventions, and oversees the archival and purging of outdated files. Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team. Promotes and supports the overall mission of Pace by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and Experience: Bachelors degree in marketing, Business Administration, Information Technology, or a related field; AND three (3) years experience in marketing systems and inbound marketing concepts including lead nurturing, lead scoring, and workflow development.; OR an equivalent combination of education, training, and experience. Required Certificates, Licenses, and Registrations: Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation. Hubspot Certification with strong emphasis on HubSpot data structure, marketing/sales tools, and features. Required Knowledge and Skills Experience creating and managing landing pages, forms, email and sequencing campaigns in HubSpot. Understand UX/UI best practices and techniques for responsive design. Principles and practices of digital marketing, design, and production. Basic understanding of the administration and oversight of sales and marketing programs, policies and procedures. Data and records management principles and practices. Computer applications related to the work. Correct business English, including spelling, grammar, and punctuation. Techniques for dealing with a variety of individuals from diverse backgrounds. Using HubSpot Marketing and Sales Hub Enterprise software. Salesforce platform experience is a plus. Implementation of marketing campaigns, programs, and special projects. Data interpretation, analysis, and reporting. Graphic design and management of digital assets in HubSpot Preparing clear and effective correspondence and other written materials. Organizing own work, setting priorities, and meeting critical deadlines. Using initiative and independent judgment within general policy and department guidelines. Maintaining accurate records of work performed. Performing effective oral presentations to large and small groups across functional peers and the department. Comfortable working independently and in a collaborative remote team setting. Ability to quickly establish creditability and strong working relationships. Using tact, discretion, and prudence in dealing with those contacted in the course of the work. Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities. PHYSICAL/MENTAL REQUIREMENTS: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 10 pounds; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone. WORKING ENVIRONMENT: Work is performed in a remote setting . Additional Information Benefits 80 hrs of paid vacation per year, 7 paid holidays per year, 2 floating holidays per year (prorated based on start date), 40 hrs paid sick time per year, paid bereavement leave (days based on relation to the employee), 8 hrs paid volunteer time per year, parental leave, medical, dental, vision, voluntary short-term disability, long-term disability, life insurance, voluntary supplemental life insurance, traditional 401k and ROTH 401k with a company match, HSA, FSA, employee referral bonus, employee assistance program, tuition reimbursement program, employee recognition program, voluntary ID theft coverage, voluntary legal coverage, voluntary accident insurance, voluntary hospital indemnity insurance, and voluntary critical illness insurance. Equal Opportunity Employer Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Work Schedule Monday through Friday, 8:00 AM - 5:00 PM
08/31/2025
Full time
About Us Pace Pace makes the world a safer, healthier place. We partner with clients to provide the service, science, and laboratory data needed to make critical decisions that benefit us all. Through a nationwide laboratory network, Pace advances the science of businesses, industries, consulting firms, government agencies, and others. Job Description HubSpot Administrator SUMMARY: The ideal candidate is a designed minded individual who relies on data to identify opportunities. You will be responsible for helping to develop , execute, optimize, and report on marketing programs through HubSpot. Your focus will be on growth marketing and brand value creation initiatives through creating and managing landing pages, forms, email campaigns, dashboards and other supporting activities using HubSpot and other digital tools. ESSENTIAL FUNCTIONS: This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills. Work with subject matter experts to create emails and email sequences to support company communications and marketing program needs. Perform A/B tests to optimize performance. Work to achieve desired open and CTR rates; monitor results to continuously improve KPIs. Develop and distribute reports monthly. Partner with stakeholders to build and optimize campaign-based workflow automations ensuring accuracy, brand compliance, use of current content and graphic elements. Partner with product marketing to build/maintain campaign dashboards and reports in HubSpot to track spend and performance to budget. Set appropriate lead scores for assets and engagement types. Add marketing demand generation assets as trackable campaign elements, ensuring all lead data is captured in Hubspot and Salesforce reports/dashboards. Work with teams to set lead funnel, conversion goals and report elements. Partner with CGT/inside sales teams to build and optimize email sequencing programs. Train sales partners and audit results. Support operations manager with lead routing, scoring, and other automations as needed. Design and optimize branded templates; incorporate A/B testing where appropriate. Partner with stakeholders to build, track, and monitor landing pages in support of campaigns and other initiatives. Review and optimize strategies for opt-in initiatives. Build and analyze attribution models in HubSpot by campaign and/or market segment. Other system administrative functions including, but not limited to: Constructs and maintains email lists, organizes files in HubSpot with adherence to naming conventions, and oversees the archival and purging of outdated files. Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team. Promotes and supports the overall mission of Pace by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and Experience: Bachelors degree in marketing, Business Administration, Information Technology, or a related field; AND three (3) years experience in marketing systems and inbound marketing concepts including lead nurturing, lead scoring, and workflow development.; OR an equivalent combination of education, training, and experience. Required Certificates, Licenses, and Registrations: Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation. Hubspot Certification with strong emphasis on HubSpot data structure, marketing/sales tools, and features. Required Knowledge and Skills Experience creating and managing landing pages, forms, email and sequencing campaigns in HubSpot. Understand UX/UI best practices and techniques for responsive design. Principles and practices of digital marketing, design, and production. Basic understanding of the administration and oversight of sales and marketing programs, policies and procedures. Data and records management principles and practices. Computer applications related to the work. Correct business English, including spelling, grammar, and punctuation. Techniques for dealing with a variety of individuals from diverse backgrounds. Using HubSpot Marketing and Sales Hub Enterprise software. Salesforce platform experience is a plus. Implementation of marketing campaigns, programs, and special projects. Data interpretation, analysis, and reporting. Graphic design and management of digital assets in HubSpot Preparing clear and effective correspondence and other written materials. Organizing own work, setting priorities, and meeting critical deadlines. Using initiative and independent judgment within general policy and department guidelines. Maintaining accurate records of work performed. Performing effective oral presentations to large and small groups across functional peers and the department. Comfortable working independently and in a collaborative remote team setting. Ability to quickly establish creditability and strong working relationships. Using tact, discretion, and prudence in dealing with those contacted in the course of the work. Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities. PHYSICAL/MENTAL REQUIREMENTS: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 10 pounds; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone. WORKING ENVIRONMENT: Work is performed in a remote setting . Additional Information Benefits 80 hrs of paid vacation per year, 7 paid holidays per year, 2 floating holidays per year (prorated based on start date), 40 hrs paid sick time per year, paid bereavement leave (days based on relation to the employee), 8 hrs paid volunteer time per year, parental leave, medical, dental, vision, voluntary short-term disability, long-term disability, life insurance, voluntary supplemental life insurance, traditional 401k and ROTH 401k with a company match, HSA, FSA, employee referral bonus, employee assistance program, tuition reimbursement program, employee recognition program, voluntary ID theft coverage, voluntary legal coverage, voluntary accident insurance, voluntary hospital indemnity insurance, and voluntary critical illness insurance. Equal Opportunity Employer Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Work Schedule Monday through Friday, 8:00 AM - 5:00 PM
SUMMARY The Regional Manager Dietitian will serve as a liaison between the operations leadership team, the Divisional Lead Dietitian, and the clinical Registered Dietitians of the assigned area. This person will act as a resource and subject matter expert, will support the delivery of excellent nutritional care, and will assist in the improvement of quality outcomes by providing direction and guidance. This person may carry a reduced patient caseload. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. Provides general direction, guidance and feedback based upon professional standards and USRC guidelines to support Dietitians within the assigned area in achieving the desired outcomes in the following: quality, patient satisfaction, teamwork, unit culture, and employee satisfaction. Provides communication and training for Dietitians to support clinical competencies and policies and procedures individually and/or through region or division meetings. Drives company initiatives with colleagues and Dietitians of assigned area. Facilitates communication of continuing education training opportunities to enhance the practice of all USRC Dietitians. Coordinates standardization of required documentation for Dietitians (USRC Policy and appropriate documentation to meet CMS Conditions for Coverage). Coordinates orientation and training of all new Dietitians within the assigned area with the assistance of the RVP, Facility Administrator, HR department, and/or other disciplines. Monitors achievement of USRC quality outcomes withing assigned area and facilitates the development of quality assessment and performance improvement projects. Works with operations leadership team to ensure Dietitian coverage assuming responsibility for enlisting Dietitian coverage at dialysis facilities withing the assigned area during times of Dietitians leave of absences, vacations, census increases and vacancies. Provides input for the Dietitian's formal performance evaluations and provides feedback throughout the year. Attends and participates in USRC leadership team meetings which may include quality, USRC policy, team building, staff development, and other meetings as appropriate. Collaborates with appropriate operations management staff as needed to achieve effective inter-disciplinary and intra-disciplinary relationships. Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. Participate in team concepts and promote a team effort; perform duties in accordance with company policies and procedures. Regular and reliable attendance is required for the job. Qualifications/Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements include: Current Registered Dietitian (RD/RDN) certification showing proof registered with Commission on Dietetic Registration. Three (3) five (5) years dietitian experience with multi location healthcare preferred; other relevant experience will be considered; previous dialysis experience a strong plus. Licensure and/or certification may be required for any state in the covered area that requires licensure or certification to practice. Proficient with all Microsoft Office products, including Outlook and Word. Advanced analytical skills required; Excel
08/30/2025
Full time
SUMMARY The Regional Manager Dietitian will serve as a liaison between the operations leadership team, the Divisional Lead Dietitian, and the clinical Registered Dietitians of the assigned area. This person will act as a resource and subject matter expert, will support the delivery of excellent nutritional care, and will assist in the improvement of quality outcomes by providing direction and guidance. This person may carry a reduced patient caseload. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. Provides general direction, guidance and feedback based upon professional standards and USRC guidelines to support Dietitians within the assigned area in achieving the desired outcomes in the following: quality, patient satisfaction, teamwork, unit culture, and employee satisfaction. Provides communication and training for Dietitians to support clinical competencies and policies and procedures individually and/or through region or division meetings. Drives company initiatives with colleagues and Dietitians of assigned area. Facilitates communication of continuing education training opportunities to enhance the practice of all USRC Dietitians. Coordinates standardization of required documentation for Dietitians (USRC Policy and appropriate documentation to meet CMS Conditions for Coverage). Coordinates orientation and training of all new Dietitians within the assigned area with the assistance of the RVP, Facility Administrator, HR department, and/or other disciplines. Monitors achievement of USRC quality outcomes withing assigned area and facilitates the development of quality assessment and performance improvement projects. Works with operations leadership team to ensure Dietitian coverage assuming responsibility for enlisting Dietitian coverage at dialysis facilities withing the assigned area during times of Dietitians leave of absences, vacations, census increases and vacancies. Provides input for the Dietitian's formal performance evaluations and provides feedback throughout the year. Attends and participates in USRC leadership team meetings which may include quality, USRC policy, team building, staff development, and other meetings as appropriate. Collaborates with appropriate operations management staff as needed to achieve effective inter-disciplinary and intra-disciplinary relationships. Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. Participate in team concepts and promote a team effort; perform duties in accordance with company policies and procedures. Regular and reliable attendance is required for the job. Qualifications/Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements include: Current Registered Dietitian (RD/RDN) certification showing proof registered with Commission on Dietetic Registration. Three (3) five (5) years dietitian experience with multi location healthcare preferred; other relevant experience will be considered; previous dialysis experience a strong plus. Licensure and/or certification may be required for any state in the covered area that requires licensure or certification to practice. Proficient with all Microsoft Office products, including Outlook and Word. Advanced analytical skills required; Excel
Overview: Dignity Health Outpatient A Division of Select Medical Business Development Manager Dignity Health Physical Therapy is part of the Select Medical Outpatient Division, a nationally prominent, locally driven provider of outpatient physical rehabilitation. Throughout the country, the Select Medical family of brands includes Banner Physical Therapy, Select Physical Therapy, NovaCare Rehabilitation, Kentucky Orthopedic Rehab Team (KORT), Saco Bay Orthopedic and Sports Physical Therapy, Champion Sports Medicine, Rehab Associates, NovaCare and Select Kids Pediatric Therapy, Emory Rehabilitation Outpatient Center, Kessler Rehabilitation Center, SSM Health Physical Therapy and Baylor Scott & White Institute for Rehabilitation Outpatient Therapy. Together, these brands comprise a national network of almost 1800 centers in 37 states and the District of Columbia. The centers offer a wide range of general physical therapy services such as hand therapy, sports medicine and work injury prevention and management. Throughout the country, we also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools and serve as the exclusive physical rehabilitation provider to several major U.S. corporations. Job Summary: The Business Development Manager generates business through developing and maintaining mutually beneficial relationships with local referral sources, medical groups, employers, case managers, third party administrators (TPA's), provider relations professionals and local payor groups. This position is responsible for increasing new patients through growing the number of referrals as well as primary and secondary referral sources in an assigned geographic territory with multiple product lines. The Business Development Manager is also responsible for identifying opportunities for new start-ups, clinical programs and strategic acquisitions in alignment with the Select Medical strategy for divisional and Company growth. Responsibilities: Essential Functions: Define needs and develop specific market strategies to increase market share. Develop and maintain relationships leading to referrals to the centers within the market. Develop, monitor, and report on progress towards specific market objectives and measurements. Provide in-services to educate and increase referral source knowledge of the business. Obtain and report feedback on service from payor and referral sources. Provide to Region/local team. Assess strategic position and activities of the competition. Perform daily activity of call on physicians and other referral sources. These targets would include employers, Case Managers, and TPA's (as designated) Exceed NP/IE Non Capped targets as documented in annual budget file. Utilizing the RMT file, identify and prioritize primary and secondary referral targets with sales territory. Assist (VP, Regional Directors, Center Managers, and staff) in developing sales plans and strategies to further service and maintain primary and secondary referral targets and achieve market, center, and territory goals. Manage territory plan to increase business from targeted and existing referral or contract services. Weekly and quarterly reports to management on activities that support market goals. Maintenance of customer profiles for referral sources and other key customers. By utilizing the Everyone Sells philosophy, further clinician's involvement in practice development strategies by facilitating opportunities to educate referral sources on services and clinician's specialties. Track return on investment and referral patterns following such opportunities. Foster a positive and favorable image of the company brand by determining potential venues by which the Company can participate in planning activities in the healthcare community. This would include registration for health fairs, running or walking events and sponsorship opportunities. Promote and maintain excellent customer relationships both internally and externally on all levels and provide feedback to local and regional team. Assist in identifying startups including assisting regional/local management with due diligence paperwork and market reconnaissance. Required Skills & Abilities: Ability to prospect new business opportunities. Knowledge of healthcare profession and payor sources. Ability to sell service. Ability to develop and leverage new referral source relationships. Ability to develop effective working relationships with branch personnel. Strong communication and presentation skills. Ability to develop professional written communications. Ability to analyze internal and external information to assess the impact of sales and marketing programs. Ability to assess market demand and competitive conditions. Ability to analyze and propose profitable contract terms. Strong organizational and time management skills. Maintain a professional appearance. Proficient in the use of all necessary office equipment, faxes, copiers, etc. Fluent typing skills (minimum 40 words per minute) and proficiency with Windows based office technologies (ex. Word, Excel, Power Point, Outlook) Qualifications: Required Credentials: Bachelor's degree in healthcare, marketing, sales, business administration or other related field, or an equivalent combination of education and experience required. Preferred: Credentialed in healthcare (e.g. PT, OT, RT, etc.). Formal sales training. 3-5 years sales experience in a service or healthcare related industry code, calling, and presentations. Preferred 5+ years' experience in healthcare services including managed care sales. Preferred: Knowledge of the rehab industry. Valid Driver's License.
11/07/2021
Full time
Overview: Dignity Health Outpatient A Division of Select Medical Business Development Manager Dignity Health Physical Therapy is part of the Select Medical Outpatient Division, a nationally prominent, locally driven provider of outpatient physical rehabilitation. Throughout the country, the Select Medical family of brands includes Banner Physical Therapy, Select Physical Therapy, NovaCare Rehabilitation, Kentucky Orthopedic Rehab Team (KORT), Saco Bay Orthopedic and Sports Physical Therapy, Champion Sports Medicine, Rehab Associates, NovaCare and Select Kids Pediatric Therapy, Emory Rehabilitation Outpatient Center, Kessler Rehabilitation Center, SSM Health Physical Therapy and Baylor Scott & White Institute for Rehabilitation Outpatient Therapy. Together, these brands comprise a national network of almost 1800 centers in 37 states and the District of Columbia. The centers offer a wide range of general physical therapy services such as hand therapy, sports medicine and work injury prevention and management. Throughout the country, we also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools and serve as the exclusive physical rehabilitation provider to several major U.S. corporations. Job Summary: The Business Development Manager generates business through developing and maintaining mutually beneficial relationships with local referral sources, medical groups, employers, case managers, third party administrators (TPA's), provider relations professionals and local payor groups. This position is responsible for increasing new patients through growing the number of referrals as well as primary and secondary referral sources in an assigned geographic territory with multiple product lines. The Business Development Manager is also responsible for identifying opportunities for new start-ups, clinical programs and strategic acquisitions in alignment with the Select Medical strategy for divisional and Company growth. Responsibilities: Essential Functions: Define needs and develop specific market strategies to increase market share. Develop and maintain relationships leading to referrals to the centers within the market. Develop, monitor, and report on progress towards specific market objectives and measurements. Provide in-services to educate and increase referral source knowledge of the business. Obtain and report feedback on service from payor and referral sources. Provide to Region/local team. Assess strategic position and activities of the competition. Perform daily activity of call on physicians and other referral sources. These targets would include employers, Case Managers, and TPA's (as designated) Exceed NP/IE Non Capped targets as documented in annual budget file. Utilizing the RMT file, identify and prioritize primary and secondary referral targets with sales territory. Assist (VP, Regional Directors, Center Managers, and staff) in developing sales plans and strategies to further service and maintain primary and secondary referral targets and achieve market, center, and territory goals. Manage territory plan to increase business from targeted and existing referral or contract services. Weekly and quarterly reports to management on activities that support market goals. Maintenance of customer profiles for referral sources and other key customers. By utilizing the Everyone Sells philosophy, further clinician's involvement in practice development strategies by facilitating opportunities to educate referral sources on services and clinician's specialties. Track return on investment and referral patterns following such opportunities. Foster a positive and favorable image of the company brand by determining potential venues by which the Company can participate in planning activities in the healthcare community. This would include registration for health fairs, running or walking events and sponsorship opportunities. Promote and maintain excellent customer relationships both internally and externally on all levels and provide feedback to local and regional team. Assist in identifying startups including assisting regional/local management with due diligence paperwork and market reconnaissance. Required Skills & Abilities: Ability to prospect new business opportunities. Knowledge of healthcare profession and payor sources. Ability to sell service. Ability to develop and leverage new referral source relationships. Ability to develop effective working relationships with branch personnel. Strong communication and presentation skills. Ability to develop professional written communications. Ability to analyze internal and external information to assess the impact of sales and marketing programs. Ability to assess market demand and competitive conditions. Ability to analyze and propose profitable contract terms. Strong organizational and time management skills. Maintain a professional appearance. Proficient in the use of all necessary office equipment, faxes, copiers, etc. Fluent typing skills (minimum 40 words per minute) and proficiency with Windows based office technologies (ex. Word, Excel, Power Point, Outlook) Qualifications: Required Credentials: Bachelor's degree in healthcare, marketing, sales, business administration or other related field, or an equivalent combination of education and experience required. Preferred: Credentialed in healthcare (e.g. PT, OT, RT, etc.). Formal sales training. 3-5 years sales experience in a service or healthcare related industry code, calling, and presentations. Preferred 5+ years' experience in healthcare services including managed care sales. Preferred: Knowledge of the rehab industry. Valid Driver's License.
JOB SUMMARY At Houston Methodist, the Unit Administrative Assistant (UAA) position performs key functions that support the interprofessional team in delivering high quality, cost-effective care. This position assists with the process for transfers or transport for procedures and employs effective communication skills in all interactions and promotes excellent customer relations. The UAA position provides prompt and personalized service to all patients, responding to the nurse call system as appropriate, contacing nursing personnel, and follows through with meeting patient needs. This position oversees multiple priorities and uses organizational skills to maintain an orderly environment and maintains competency requirements for computer medical terminology and other job-related functions, while practicing Patient and Family Centered Care in concert with Houston Methodist ICARE values: Integrity, Compassion, Accountability, Respect and Excellence. If assigned to the flex team, a flex option commitment accompanies this job description. PRIMARY JOB RESPONSIBILITIES Job responsibilities labeled EF capture those duties that are essential functions of the job. PEOPLE - 30% Provides prompt and personalized service to all patients. Responds to the nurse call system, contacts nursing personnel as appropriate, and follows through with meeting patient needs. Answers incoming telephone calls for the unit and transfers as appropriate. Facilitates and supports effective throughput with timely communication. Greets patients and visitors to the unit, assisting with directions, information and guidance. (EF) Communicates in a positive and effective manner to all health care team members and reports pertinent patient care and family data in a comprehensive and unbiased manner. Escalates issues to staff and leadership as needed. Uses time efficiently, consistently offers assistance, and responds positively to requests for assistance from other team members. (EF) Provides contributions towards improvement of department scores for turnover/retention/employee satisfaction on unit-based scorecard, i.e. peer-to-peer accountability. (EF) SERVICE - 30% Organizes the unit work flow, paperwork as needed, pro-actively problem-solves, anticipating needs, and managing multiple ongoing priorities with minimal supervision. Pull/print daily reports per unit standard, which may include daily shift report, charge nurse reports, handoff reports and/or My Daily Care Plan. (EF)Coordinates the requests to Facilities Management/Maintenance and Biomed regarding department needs or broken equipment. Rounds through the unit, per unit expectations, to check for environmental or equipment needs, and other assistance that may be needed. Serves as an in-house courier which may include retrieving blood, hand delivering labs, tele boxes, etc. (EF)Assists with calls to physicians and their office, bed management, transfer services or other floors, coordinating with Operations Administrator as needed. Assists with the process for transfers or transport for procedures. Follows up calls for tests and procedures as directed by the nurse as appropriate. Removes the patient from the system upon discharge or transfer. (EF)Role models skills, through peer-to-peer accountability, to contribute towards improving department score for patient satisfaction on unit-based scorecard. (EF) QUALITY/SAFETY - 20% Monitors and addresses noise level of unit to improve or impact patient satisfaction. Responds to patient calls promptly. (EF) Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind. (EF) Contributes towards improving quality and safety scores on the unit-based scorecard, through peer-to-peer accountability. Supports initiatives to prevent conditions such as pressure injuries, patient falls and hospital-acquired infections. (EF) FINANCE - 15% Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time efficiently and helps other team members. (EF) Monitors and orders supplies to maintain par levels, including all forms needed for the unit, notifying leadership when supplies are reaching a shortage. Uses resources efficiently; does not waste supplies. (EF) Assists with patient and staffing needs (floats) across the service line or hospital within the scope of their role or validated competencies. (EF) GROWTH/INNOVATION - 5% Offers innovative solutions through participation in performance improvement projects and shared governance activities. Follows up on action items as necessary to ensure completion of assignments. (EF) Identifies and assumes responsibility of own learning needs, consults with healthcare team experts and seeks continuing education opportunities to meet those needs. Completes and updates the individual development plan (IDP) on an on-going basis. Ensures own career discussions occur with appropriate management. (EF) This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATION REQUIREMENTS High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) EXPERIENCE REQUIREMENTS Two years of secretarial/office, college/vocational training or patient care Prior health care experience and/or medical terminology preferred CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED American Heart Association Basic Life Support (BLS) preferred
11/05/2021
Full time
JOB SUMMARY At Houston Methodist, the Unit Administrative Assistant (UAA) position performs key functions that support the interprofessional team in delivering high quality, cost-effective care. This position assists with the process for transfers or transport for procedures and employs effective communication skills in all interactions and promotes excellent customer relations. The UAA position provides prompt and personalized service to all patients, responding to the nurse call system as appropriate, contacing nursing personnel, and follows through with meeting patient needs. This position oversees multiple priorities and uses organizational skills to maintain an orderly environment and maintains competency requirements for computer medical terminology and other job-related functions, while practicing Patient and Family Centered Care in concert with Houston Methodist ICARE values: Integrity, Compassion, Accountability, Respect and Excellence. If assigned to the flex team, a flex option commitment accompanies this job description. PRIMARY JOB RESPONSIBILITIES Job responsibilities labeled EF capture those duties that are essential functions of the job. PEOPLE - 30% Provides prompt and personalized service to all patients. Responds to the nurse call system, contacts nursing personnel as appropriate, and follows through with meeting patient needs. Answers incoming telephone calls for the unit and transfers as appropriate. Facilitates and supports effective throughput with timely communication. Greets patients and visitors to the unit, assisting with directions, information and guidance. (EF) Communicates in a positive and effective manner to all health care team members and reports pertinent patient care and family data in a comprehensive and unbiased manner. Escalates issues to staff and leadership as needed. Uses time efficiently, consistently offers assistance, and responds positively to requests for assistance from other team members. (EF) Provides contributions towards improvement of department scores for turnover/retention/employee satisfaction on unit-based scorecard, i.e. peer-to-peer accountability. (EF) SERVICE - 30% Organizes the unit work flow, paperwork as needed, pro-actively problem-solves, anticipating needs, and managing multiple ongoing priorities with minimal supervision. Pull/print daily reports per unit standard, which may include daily shift report, charge nurse reports, handoff reports and/or My Daily Care Plan. (EF)Coordinates the requests to Facilities Management/Maintenance and Biomed regarding department needs or broken equipment. Rounds through the unit, per unit expectations, to check for environmental or equipment needs, and other assistance that may be needed. Serves as an in-house courier which may include retrieving blood, hand delivering labs, tele boxes, etc. (EF)Assists with calls to physicians and their office, bed management, transfer services or other floors, coordinating with Operations Administrator as needed. Assists with the process for transfers or transport for procedures. Follows up calls for tests and procedures as directed by the nurse as appropriate. Removes the patient from the system upon discharge or transfer. (EF)Role models skills, through peer-to-peer accountability, to contribute towards improving department score for patient satisfaction on unit-based scorecard. (EF) QUALITY/SAFETY - 20% Monitors and addresses noise level of unit to improve or impact patient satisfaction. Responds to patient calls promptly. (EF) Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind. (EF) Contributes towards improving quality and safety scores on the unit-based scorecard, through peer-to-peer accountability. Supports initiatives to prevent conditions such as pressure injuries, patient falls and hospital-acquired infections. (EF) FINANCE - 15% Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time efficiently and helps other team members. (EF) Monitors and orders supplies to maintain par levels, including all forms needed for the unit, notifying leadership when supplies are reaching a shortage. Uses resources efficiently; does not waste supplies. (EF) Assists with patient and staffing needs (floats) across the service line or hospital within the scope of their role or validated competencies. (EF) GROWTH/INNOVATION - 5% Offers innovative solutions through participation in performance improvement projects and shared governance activities. Follows up on action items as necessary to ensure completion of assignments. (EF) Identifies and assumes responsibility of own learning needs, consults with healthcare team experts and seeks continuing education opportunities to meet those needs. Completes and updates the individual development plan (IDP) on an on-going basis. Ensures own career discussions occur with appropriate management. (EF) This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATION REQUIREMENTS High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) EXPERIENCE REQUIREMENTS Two years of secretarial/office, college/vocational training or patient care Prior health care experience and/or medical terminology preferred CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED American Heart Association Basic Life Support (BLS) preferred
Job Description This position is a 32 hour per week position, offering scheduling flexibility along with full-time benefits. This role will coordinate, oversee and perform a wide variety of administrative and support services for the Publisher, Sales Director, Events Director, and staff. Manage general office needs, open and distribute mail, send invoices and tear sheets to customers, enter house ads, and assist with the preparation of the annual budgeting process. Serve as the local benefits and human resources representative. As well as assists the events director with pre-event, event and post-event support. Office Administrator Duties: • Run weekly advertising reporting and review with sales team weekly to ensure accuracy before turning over to production. • Mail out publications, tearsheets, etc. for Account Executives. Collect and distribute mail to the appropriate department/throughout the office. • Assistance to the corporate accounting department with various items, as requested. • Handle the general calls and transfer to correct departments. Return calls and follow up on questions from advertisers as soon as practicable, but no later than 24 hours after receipt. • Coordinate employee onboarding to include office set up, business cards and parking pass. Update office directory as needed. • Manage advertising department events including roundtables and other small events. Event Support: • Work with advertising team and events director to ensure table/event sponsor attendee names are collected and input in the event registration system • Provide event participant lists prior to events • Mail merge attendees for name badges, print and stuff name badges for all events • Keep inventory and maintain event supplies • Assist with sending/collecting nominee packet submissions for awards programs • Setting up and managing registration table at events Experience Related experience for three to five years is preferred. Education High School diploma - 2-year college degree preferred. Tampa Bay Business Journal is an Equal Opportunity Employer. The Company considers applicants for all positions without regard to race, color, religion, national origin, gender, age, marital status, disability, veteran status, sexual orientation, genetic information or any other characteristic protected by applicable city, state or federal law.
09/25/2021
Full time
Job Description This position is a 32 hour per week position, offering scheduling flexibility along with full-time benefits. This role will coordinate, oversee and perform a wide variety of administrative and support services for the Publisher, Sales Director, Events Director, and staff. Manage general office needs, open and distribute mail, send invoices and tear sheets to customers, enter house ads, and assist with the preparation of the annual budgeting process. Serve as the local benefits and human resources representative. As well as assists the events director with pre-event, event and post-event support. Office Administrator Duties: • Run weekly advertising reporting and review with sales team weekly to ensure accuracy before turning over to production. • Mail out publications, tearsheets, etc. for Account Executives. Collect and distribute mail to the appropriate department/throughout the office. • Assistance to the corporate accounting department with various items, as requested. • Handle the general calls and transfer to correct departments. Return calls and follow up on questions from advertisers as soon as practicable, but no later than 24 hours after receipt. • Coordinate employee onboarding to include office set up, business cards and parking pass. Update office directory as needed. • Manage advertising department events including roundtables and other small events. Event Support: • Work with advertising team and events director to ensure table/event sponsor attendee names are collected and input in the event registration system • Provide event participant lists prior to events • Mail merge attendees for name badges, print and stuff name badges for all events • Keep inventory and maintain event supplies • Assist with sending/collecting nominee packet submissions for awards programs • Setting up and managing registration table at events Experience Related experience for three to five years is preferred. Education High School diploma - 2-year college degree preferred. Tampa Bay Business Journal is an Equal Opportunity Employer. The Company considers applicants for all positions without regard to race, color, religion, national origin, gender, age, marital status, disability, veteran status, sexual orientation, genetic information or any other characteristic protected by applicable city, state or federal law.
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) The Medical Receptionist is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions. Primary Responsibilities: Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer Represents the Company in a professional manner, following all Company policies and procedures Uses, protects, and discloses patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel Receives incoming telephone calls in a prompt and courteous manner Performs clerical duties as directed Assists with the inventory and maintenance of business office supplies and the completion of business office reports Works daily reports, incomplete encounters, No Show reports, and other designated administrative reports according to office procedures Performs other duties as assigned Consistent, punctual and reliable attendance Travel may be required You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High school graduate, GED or equivalent Demonstrated clerical skills (typing, filing, telephone courtesy) Knowledge of business office operations and basic bookkeeping principles Knowledge of HIPAA regulations Computer literate Ability to read, speak, write, and understand the English language fluently Able to display excellent telephone / switchboard etiquette Preferred Qualifications: Medical office experience Knowledge of medical coding Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills Ability to multi-task in a high paced environment with good organizational skills Ability to follow written and oral instructions and to work with general guidance If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: Optum and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Medical Receptionist, Receptionist, Clerical, Business Operations, Bookkeeping, HIPAA, Saint Petersburg, St. Petersburg, Dunedin, Palm Harbor, Clearwater, Safety Harbor, FL, Florida, LDMG, LDMG FL
09/10/2021
Full time
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) The Medical Receptionist is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions. Primary Responsibilities: Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer Represents the Company in a professional manner, following all Company policies and procedures Uses, protects, and discloses patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel Receives incoming telephone calls in a prompt and courteous manner Performs clerical duties as directed Assists with the inventory and maintenance of business office supplies and the completion of business office reports Works daily reports, incomplete encounters, No Show reports, and other designated administrative reports according to office procedures Performs other duties as assigned Consistent, punctual and reliable attendance Travel may be required You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High school graduate, GED or equivalent Demonstrated clerical skills (typing, filing, telephone courtesy) Knowledge of business office operations and basic bookkeeping principles Knowledge of HIPAA regulations Computer literate Ability to read, speak, write, and understand the English language fluently Able to display excellent telephone / switchboard etiquette Preferred Qualifications: Medical office experience Knowledge of medical coding Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills Ability to multi-task in a high paced environment with good organizational skills Ability to follow written and oral instructions and to work with general guidance If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: Optum and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Medical Receptionist, Receptionist, Clerical, Business Operations, Bookkeeping, HIPAA, Saint Petersburg, St. Petersburg, Dunedin, Palm Harbor, Clearwater, Safety Harbor, FL, Florida, LDMG, LDMG FL
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) The Medical Receptionist is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions. Primary Responsibilities: Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer Represents the Company in a professional manner, following all Company policies and procedures Uses, protects, and discloses patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel Receives incoming telephone calls in a prompt and courteous manner Performs clerical duties as directed Assists with the inventory and maintenance of business office supplies and the completion of business office reports Works daily reports, incomplete encounters, No Show reports, and other designated administrative reports according to office procedures Performs other duties as assigned Consistent, punctual and reliable attendance Travel may be required You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High school graduate, GED or equivalent Demonstrated clerical skills (typing, filing, telephone courtesy) Knowledge of business office operations and basic bookkeeping principles Knowledge of HIPAA regulations Computer literate Ability to read, speak, write, and understand the English language fluently Able to display excellent telephone / switchboard etiquette Preferred Qualifications: Medical office experience Knowledge of medical coding Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills Ability to multi-task in a high paced environment with good organizational skills Ability to follow written and oral instructions and to work with general guidance If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: Optum and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Medical Receptionist, Receptionist, Clerical, Business Operations, Bookkeeping, HIPAA, Saint Petersburg, St. Petersburg, Dunedin, Palm Harbor, Clearwater, Safety Harbor, FL, Florida, LDMG, LDMG FL
09/09/2021
Full time
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) The Medical Receptionist is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions. Primary Responsibilities: Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer Represents the Company in a professional manner, following all Company policies and procedures Uses, protects, and discloses patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel Receives incoming telephone calls in a prompt and courteous manner Performs clerical duties as directed Assists with the inventory and maintenance of business office supplies and the completion of business office reports Works daily reports, incomplete encounters, No Show reports, and other designated administrative reports according to office procedures Performs other duties as assigned Consistent, punctual and reliable attendance Travel may be required You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High school graduate, GED or equivalent Demonstrated clerical skills (typing, filing, telephone courtesy) Knowledge of business office operations and basic bookkeeping principles Knowledge of HIPAA regulations Computer literate Ability to read, speak, write, and understand the English language fluently Able to display excellent telephone / switchboard etiquette Preferred Qualifications: Medical office experience Knowledge of medical coding Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills Ability to multi-task in a high paced environment with good organizational skills Ability to follow written and oral instructions and to work with general guidance If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: Optum and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Medical Receptionist, Receptionist, Clerical, Business Operations, Bookkeeping, HIPAA, Saint Petersburg, St. Petersburg, Dunedin, Palm Harbor, Clearwater, Safety Harbor, FL, Florida, LDMG, LDMG FL
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) The Medical Receptionist is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions. Primary Responsibilities: Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer Represents the Company in a professional manner, following all Company policies and procedures Uses, protects, and discloses patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel Receives incoming telephone calls in a prompt and courteous manner Performs clerical duties as directed Assists with the inventory and maintenance of business office supplies and the completion of business office reports Works daily reports, incomplete encounters, No Show reports, and other designated administrative reports according to office procedures Performs other duties as assigned Consistent, punctual and reliable attendance Travel may be required You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High school graduate, GED or equivalent Demonstrated clerical skills (typing, filing, telephone courtesy) Knowledge of business office operations and basic bookkeeping principles Knowledge of HIPAA regulations Computer literate Ability to read, speak, write, and understand the English language fluently Able to display excellent telephone / switchboard etiquette Preferred Qualifications: Medical office experience Knowledge of medical coding Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills Ability to multi-task in a high paced environment with good organizational skills Ability to follow written and oral instructions and to work with general guidance If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: Optum and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Medical Receptionist, Receptionist, Clerical, Business Operations, Bookkeeping, HIPAA, Saint Petersburg, St. Petersburg, Dunedin, Palm Harbor, Clearwater, Safety Harbor, FL, Florida, LDMG, LDMG FL
09/09/2021
Full time
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) The Medical Receptionist is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions. Primary Responsibilities: Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer Represents the Company in a professional manner, following all Company policies and procedures Uses, protects, and discloses patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel Receives incoming telephone calls in a prompt and courteous manner Performs clerical duties as directed Assists with the inventory and maintenance of business office supplies and the completion of business office reports Works daily reports, incomplete encounters, No Show reports, and other designated administrative reports according to office procedures Performs other duties as assigned Consistent, punctual and reliable attendance Travel may be required You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High school graduate, GED or equivalent Demonstrated clerical skills (typing, filing, telephone courtesy) Knowledge of business office operations and basic bookkeeping principles Knowledge of HIPAA regulations Computer literate Ability to read, speak, write, and understand the English language fluently Able to display excellent telephone / switchboard etiquette Preferred Qualifications: Medical office experience Knowledge of medical coding Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills Ability to multi-task in a high paced environment with good organizational skills Ability to follow written and oral instructions and to work with general guidance If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: Optum and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Medical Receptionist, Receptionist, Clerical, Business Operations, Bookkeeping, HIPAA, Saint Petersburg, St. Petersburg, Dunedin, Palm Harbor, Clearwater, Safety Harbor, FL, Florida, LDMG, LDMG FL
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) The Medical Receptionist is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions. Primary Responsibilities: Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer Represents the Company in a professional manner, following all Company policies and procedures Uses, protects, and discloses patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel Receives incoming telephone calls in a prompt and courteous manner Performs clerical duties as directed Assists with the inventory and maintenance of business office supplies and the completion of business office reports Works daily reports, incomplete encounters, No Show reports, and other designated administrative reports according to office procedures Performs other duties as assigned Consistent, punctual and reliable attendance Travel may be required You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High school graduate, GED or equivalent Demonstrated clerical skills (typing, filing, telephone courtesy) Knowledge of business office operations and basic bookkeeping principles Knowledge of HIPAA regulations Computer literate Ability to read, speak, write, and understand the English language fluently Able to display excellent telephone / switchboard etiquette Preferred Qualifications: Medical office experience Knowledge of medical coding Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills Ability to multi-task in a high paced environment with good organizational skills Ability to follow written and oral instructions and to work with general guidance If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: Optum and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Medical Receptionist, Receptionist, Clerical, Business Operations, Bookkeeping, HIPAA, Saint Petersburg, St. Petersburg, Dunedin, Palm Harbor, Clearwater, Safety Harbor, FL, Florida, LDMG, LDMG FL
09/09/2021
Full time
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) The Medical Receptionist is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions. Primary Responsibilities: Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer Represents the Company in a professional manner, following all Company policies and procedures Uses, protects, and discloses patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel Receives incoming telephone calls in a prompt and courteous manner Performs clerical duties as directed Assists with the inventory and maintenance of business office supplies and the completion of business office reports Works daily reports, incomplete encounters, No Show reports, and other designated administrative reports according to office procedures Performs other duties as assigned Consistent, punctual and reliable attendance Travel may be required You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High school graduate, GED or equivalent Demonstrated clerical skills (typing, filing, telephone courtesy) Knowledge of business office operations and basic bookkeeping principles Knowledge of HIPAA regulations Computer literate Ability to read, speak, write, and understand the English language fluently Able to display excellent telephone / switchboard etiquette Preferred Qualifications: Medical office experience Knowledge of medical coding Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills Ability to multi-task in a high paced environment with good organizational skills Ability to follow written and oral instructions and to work with general guidance If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: Optum and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Medical Receptionist, Receptionist, Clerical, Business Operations, Bookkeeping, HIPAA, Saint Petersburg, St. Petersburg, Dunedin, Palm Harbor, Clearwater, Safety Harbor, FL, Florida, LDMG, LDMG FL
POSITION: Secretary 3 - Registrar OTHER INFORMATION Reports to: Building Principal Work Schedule: 12-month position - Non exempt position, 261 Days Salary Schedule: $14.12 per hour Hours to Work: 8.0 hours per day, Monday - Friday QUALIFICATIONS High School diploma or equivalent. Previous experience working in an office setting assisting students, staff, administration, parents and the community. Experience working in a public school setting, preferred. Knowledge of computer usage and related software mandatory. Knowledge of office equipment. Knowledge of Infinite Campus and District software is preferred. Willingness to take initiative and work independently. Ability to collect, alphabetize and file. Ability to maintain records accurately. Demonstrate the ability to communicate effectively in English, both orally and in writing, using proper grammar and vocabulary. Ability to maintain strict confidentiality. RESPONSIBILITIES Enroll and register students, schedule summer counselor registration appointments. Request records/transcripts of students. Handle all transcript requests. Input data into computer. Do membership counts and reports. Verify eligibility for social security purposes Organize report card and progress report mailings. Input grade level retentions and promotions into computer Assists with summer registration and summer school data entry Mail summer school report cards. Answer telephone (2 nd person), assist callers or transfer callers to appropriate individuals or departments, take messages. Distribute USPS Mail Assists with Parent Portal information and forwards password reset request to the Help Desk Back-up person for substitute teachers (print absence list and class rosters, prepare sub folders, greet subs). Assist with other duties as assigned. Essential Performance Responsibilities Receives direction and support from the Data Administrator Responds to walk in, telephone, doorbell, and intercom customer services needs in a timely, positive, and responsive way. Assists with report card and progress report mailings. Inputs grade changes into district software, adjusts records for students receiving .5 credits. Inputs grade level retentions and promotions into district software. Assists with summer school registration, audit reports, and data entry. Creates reports and records data as appropriate. Creates spreadsheets, programs, rosters, certificates, and other word processing documents. Updates student records, parental/guardian notes, and attendance in District software systems. Responds to and processes attendance records and requests. Maintains Student Information Packet (SIP) and Handbook cards. Works with office staff to distribute student, parent, and staff communications. Completes copy requests for teachers and administrators as needed. Inputs teacher absences into District software. May assist with securing a substitute. Assists with the coordination of substitute teachers daily. Coordinates with Curriculum Specialists if a teacher vacancy does not have a substitute. Serves as a backup for other office staff as needed. Terms of Employment This position is treated as a full-time non-exempt classified position. The terms of your employment will be governed by applicable state laws regulating employment in a Nebraska public school and Board of Education policies, as those laws and policies may change from time to time. If your position is represented by a collective bargaining representative, then your employment will also be governed by a negotiated agreement between OPS and that collective bargaining representative. Omaha public schools does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), marital status, sexual orientation, disability, age, genetic information, gender identity, gender expression, citizenship status, veteran status, political affiliation or economic status in its programs, activities, employment, and provides equal access to the Boy Scouts and other designated youth groups. The following individual has been designated to handle inquiries regarding the non-discrimination policies: Director for the Office of Equity and Diversity, 3215 Cuming Street, Omaha, NE 68131. ) The Omaha Public School District is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process please contact the human resources department at .
09/01/2021
Full time
POSITION: Secretary 3 - Registrar OTHER INFORMATION Reports to: Building Principal Work Schedule: 12-month position - Non exempt position, 261 Days Salary Schedule: $14.12 per hour Hours to Work: 8.0 hours per day, Monday - Friday QUALIFICATIONS High School diploma or equivalent. Previous experience working in an office setting assisting students, staff, administration, parents and the community. Experience working in a public school setting, preferred. Knowledge of computer usage and related software mandatory. Knowledge of office equipment. Knowledge of Infinite Campus and District software is preferred. Willingness to take initiative and work independently. Ability to collect, alphabetize and file. Ability to maintain records accurately. Demonstrate the ability to communicate effectively in English, both orally and in writing, using proper grammar and vocabulary. Ability to maintain strict confidentiality. RESPONSIBILITIES Enroll and register students, schedule summer counselor registration appointments. Request records/transcripts of students. Handle all transcript requests. Input data into computer. Do membership counts and reports. Verify eligibility for social security purposes Organize report card and progress report mailings. Input grade level retentions and promotions into computer Assists with summer registration and summer school data entry Mail summer school report cards. Answer telephone (2 nd person), assist callers or transfer callers to appropriate individuals or departments, take messages. Distribute USPS Mail Assists with Parent Portal information and forwards password reset request to the Help Desk Back-up person for substitute teachers (print absence list and class rosters, prepare sub folders, greet subs). Assist with other duties as assigned. Essential Performance Responsibilities Receives direction and support from the Data Administrator Responds to walk in, telephone, doorbell, and intercom customer services needs in a timely, positive, and responsive way. Assists with report card and progress report mailings. Inputs grade changes into district software, adjusts records for students receiving .5 credits. Inputs grade level retentions and promotions into district software. Assists with summer school registration, audit reports, and data entry. Creates reports and records data as appropriate. Creates spreadsheets, programs, rosters, certificates, and other word processing documents. Updates student records, parental/guardian notes, and attendance in District software systems. Responds to and processes attendance records and requests. Maintains Student Information Packet (SIP) and Handbook cards. Works with office staff to distribute student, parent, and staff communications. Completes copy requests for teachers and administrators as needed. Inputs teacher absences into District software. May assist with securing a substitute. Assists with the coordination of substitute teachers daily. Coordinates with Curriculum Specialists if a teacher vacancy does not have a substitute. Serves as a backup for other office staff as needed. Terms of Employment This position is treated as a full-time non-exempt classified position. The terms of your employment will be governed by applicable state laws regulating employment in a Nebraska public school and Board of Education policies, as those laws and policies may change from time to time. If your position is represented by a collective bargaining representative, then your employment will also be governed by a negotiated agreement between OPS and that collective bargaining representative. Omaha public schools does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), marital status, sexual orientation, disability, age, genetic information, gender identity, gender expression, citizenship status, veteran status, political affiliation or economic status in its programs, activities, employment, and provides equal access to the Boy Scouts and other designated youth groups. The following individual has been designated to handle inquiries regarding the non-discrimination policies: Director for the Office of Equity and Diversity, 3215 Cuming Street, Omaha, NE 68131. ) The Omaha Public School District is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process please contact the human resources department at .
Role: Administrative Director ATTENTION ALL ADMINISTRATORS, MANAGERS, AND ORGANIZERS! Are you passionate about sports, youth development, and shaping the next generation of young adults? Here is a unique opportunity to join the management team of CORE Athletic Training (CORE), a young fast-growing company focused on using sports as a vehicle for personal growth and leadership. About CORE: Based out of Newport Beach, CORE is a youth sports academy devoted to using sports to positively impact the lives of children. At CORE, we believe participation in sports offers the perfect avenue for children to increase self-confidence, improve athletic and social skills, and strengthen essential values. With a client base of 3,000+ families at many of the beach city & surrounding area schools, CORE is the fastest-growing sports academy in Orange County! Position: CORE is looking for a personable, hard-working, self-starter willing to oversee the administrative department and drive the administrative duties of a thriving sports academy. As the Administrative Director, you will work directly with our President and Head of Business Operations to oversee and execute the day-to-day operations of all CORE programs. Reporting to you will be Administrative Specialists and a team of sports & athletics Coaches. The Administrative Director is the primary liaison between CORE and it's client base (families) and community partners (school administrators/facility supervisors). There will be opportunities to learn, build, and apply marketing & communications skills through client emails, social media management, website management, marketing collateral, copywriting, blog creation, and more. Come join CORE's team of young, motivated, go-getters, as we strive to make a difference in children's lives, and transition from a start-up to an established organization! This is a Full Time position based in Orange County, CA working from home a majority of the time. Regular field visits required on a weekly basis. Additional in-person meetings and responsibilities as needed. Desired Start Date: 3/22/21 Duties: Management Manage Administrative Specialists Manage 10-20 program Coaches Manage Program Directors Oversee Intern Recruitment Program through University Relationships Recruit, onboard, and train new interns, trainees, coaches, and employees as needed Manage department budget Administration Manage staffing and hours Manage and process team payroll Update and maintain program registration platform Manage administrative operations for program execution and maintenance Take stock of inventory and purchase new equipment or apparel as needed Customer Service Maintain relationships with CORE clients/families; including oversee communications about all program details from registration through execution Maintain relationships and service as primary liaison with contacts at City Recreation Departments, primary schools, and other program partners Program Management & Development Oversee execution of all CORE Programs: assign coaching staff, enforce business model parameters, facilitate program communications, ensure quality assurance, monitor marketplace feedback Update, maintain, and develop all Program Overviews and Curriculums; collaborate as necessary with Program Directors Collaborate with the President and Head of Marketing & Business Operations to maintain program quality, update existing programs, and create new programs Keep a pulse on the marketplace, competitive offerings, school recreation developments and more to identify growth opportunities Other duties as assigned. Requirements/Skills: - 1+ Years Management Experience - 2+ Years Employee/Team Management - 2+ Years Managing Budgets - Excellent Customer Service Skills - Strong Verbal and Written Communication Skills - Ability to Work Efficiently and Effectively from Home/Remote - Team Player and Strong Independent Worker - Highly Organized - Proactive Problem-Solver - Fiscally Responsible - Fluency in Google Suite and Microsoft Office Platforms - Familiarity with Operations Software Preferred, but Not Required Skills - Social Media Marketing - Other Marketing & Communications platforms (email, web management, design, etc.) Compensation: $17+ per hour based upon experience How to Apply: If you believe you are the right person for CORE, please email your cover letter and resume to with the Subject "Application for Admin Dir - YOUR NAME" To learn more about CORE's philosophy, approach to learning, and mission visit and follow us on
03/18/2021
Full time
Role: Administrative Director ATTENTION ALL ADMINISTRATORS, MANAGERS, AND ORGANIZERS! Are you passionate about sports, youth development, and shaping the next generation of young adults? Here is a unique opportunity to join the management team of CORE Athletic Training (CORE), a young fast-growing company focused on using sports as a vehicle for personal growth and leadership. About CORE: Based out of Newport Beach, CORE is a youth sports academy devoted to using sports to positively impact the lives of children. At CORE, we believe participation in sports offers the perfect avenue for children to increase self-confidence, improve athletic and social skills, and strengthen essential values. With a client base of 3,000+ families at many of the beach city & surrounding area schools, CORE is the fastest-growing sports academy in Orange County! Position: CORE is looking for a personable, hard-working, self-starter willing to oversee the administrative department and drive the administrative duties of a thriving sports academy. As the Administrative Director, you will work directly with our President and Head of Business Operations to oversee and execute the day-to-day operations of all CORE programs. Reporting to you will be Administrative Specialists and a team of sports & athletics Coaches. The Administrative Director is the primary liaison between CORE and it's client base (families) and community partners (school administrators/facility supervisors). There will be opportunities to learn, build, and apply marketing & communications skills through client emails, social media management, website management, marketing collateral, copywriting, blog creation, and more. Come join CORE's team of young, motivated, go-getters, as we strive to make a difference in children's lives, and transition from a start-up to an established organization! This is a Full Time position based in Orange County, CA working from home a majority of the time. Regular field visits required on a weekly basis. Additional in-person meetings and responsibilities as needed. Desired Start Date: 3/22/21 Duties: Management Manage Administrative Specialists Manage 10-20 program Coaches Manage Program Directors Oversee Intern Recruitment Program through University Relationships Recruit, onboard, and train new interns, trainees, coaches, and employees as needed Manage department budget Administration Manage staffing and hours Manage and process team payroll Update and maintain program registration platform Manage administrative operations for program execution and maintenance Take stock of inventory and purchase new equipment or apparel as needed Customer Service Maintain relationships with CORE clients/families; including oversee communications about all program details from registration through execution Maintain relationships and service as primary liaison with contacts at City Recreation Departments, primary schools, and other program partners Program Management & Development Oversee execution of all CORE Programs: assign coaching staff, enforce business model parameters, facilitate program communications, ensure quality assurance, monitor marketplace feedback Update, maintain, and develop all Program Overviews and Curriculums; collaborate as necessary with Program Directors Collaborate with the President and Head of Marketing & Business Operations to maintain program quality, update existing programs, and create new programs Keep a pulse on the marketplace, competitive offerings, school recreation developments and more to identify growth opportunities Other duties as assigned. Requirements/Skills: - 1+ Years Management Experience - 2+ Years Employee/Team Management - 2+ Years Managing Budgets - Excellent Customer Service Skills - Strong Verbal and Written Communication Skills - Ability to Work Efficiently and Effectively from Home/Remote - Team Player and Strong Independent Worker - Highly Organized - Proactive Problem-Solver - Fiscally Responsible - Fluency in Google Suite and Microsoft Office Platforms - Familiarity with Operations Software Preferred, but Not Required Skills - Social Media Marketing - Other Marketing & Communications platforms (email, web management, design, etc.) Compensation: $17+ per hour based upon experience How to Apply: If you believe you are the right person for CORE, please email your cover letter and resume to with the Subject "Application for Admin Dir - YOUR NAME" To learn more about CORE's philosophy, approach to learning, and mission visit and follow us on
Brandywine Realty Trust
King Of Prussia, Pennsylvania
Brandywine Realty Trust is one of the largest, publicly traded, integrated real estate companies in the US, headquartered in Philadelphia, with a core focus in the Philadelphia, Washington, D.C., and Austin markets. Organized as a REIT, we own, develop, lease and manage an urban, town center and transit-oriented portfolio. At Brandywine, we believe excellence is rooted in process, people, and passion. We work together toward a shared vision, and within a culture emphasizing ingenuity, work/life balance, and civic engagement. We value the customer experience above all else and strive to exceed expectations in every interaction.Major Accountabilities: Under direction, the Building Operating Engineer performs operating and maintenance tasks for one or more assigned properties. Functions are completed within the scope of policy and procedure guidelines, in conformance with standard operating practices, or as directed by management. Results and Expectations:Complete necessary operating, maintenance, and repair tasks to assure maximum life and reliability of mechanical systems. Systems include, but are not limited to:HVACPlumbingElectrical (as allowed by applicable Codes and/or incumbent licensing)General building maintenance, including:o door repair and keyingo paintingo ceiling repairo floor repairo miscellaneous and other A significant duty for the Building Operating Engineer is to respond to trouble calls or requests for assistance from tenants. Completing equipment repairs and replacements is a component of the job under direction from the Chief Building Operating Engineer or Assistant Chief Building Operating Engineer.1.Record maintenance and repair information in accordance with guidelines established by management direction or policy/procedure.2.Maintain positive working relationships with tenants, responding to requests and issues in a timely, professional, and courteous manner.3.Maintain productivity-enhancing communications and working relationships with co-workers and management.4.Maintain productivity-enhancing communications and working relationships with third-party contractors and suppliers.5. Attend meetings as directed by the Chief Building Operating Engineer or Property Manager. These may include training sessions led by Chief Building Operating Engineer to increase job-appropriate knowledge and skills, safety orientations, and scheduled staff meetings. Meetings may also include outside training at the direction of management.6.Perform property-specific duties as assigned. These may vary from property-to-property and from incumbent-to-incumbent. Typical of these duties are:1. Open and close one or more buildings each day.2. Monitor building temperatures, making necessary adjustments as dictated by temperatures, tenant requirements, etc.3. Perform scheduled preventative maintenance routines on engine room equipment, fan room equipment cooling tower, all motors, all house pumps and sump pumps.4. Install or remove elevator pads as needed.5. Report janitorial issues to Building Management.6. Repair doors, ceilings, base, handrails, etc. as needed.7. Clean shop areas.8. Maintain air compressors for maximum efficiency.9. Maintain Emergency Diesel Fire Pumps in good operating condition with weekly operation for one hour under load condition. Update logs as appropriate to confirm completed testing.10. Remain familiar with alarm, security and emergency evacuation procedures.11. Keep Emergency Power System in good operating condition with weekly operation for one hour under load conditions. Maintain a log to confirm weekly testing.12. Keep accurate, up-to-date records on preventative maintenance of all equipment in accordance with direction from management.13. Use knowledge of chemical water treatment process and testing necessary to ensure proper treatment. Maintain log of daily test results.14. Complete or facilitate basic and emergency plumbing repairs such as plugged sewer lines, urinals, commodes, faucets and water valves.15. Repair and/or replace light fixtures, ballast, motors, breaker, switches and receptacles.16. Re-key, repair, or change locks when necessary.17. Complete all other maintenance and repair duties as assigned by the Chief Building Operating Engineer, Assistant Chief Building Operating Engineer, or Property Manager.18. Complete service and repair tickets legibly and turn in to Property Administrator or designated individual on a daily basis. May use Utility Summary system for records and tracking.19. Respond to after-hours emergency calls.20. Perform other duties as assigned Qualfications:o High School diploma or equivalent. Completion of a building trades curriculum at a recognized technical school is desirable.o One year of successful experience in commercial or institutional buildings with complex mechanical, electrical, HVAC, and plumbing systems. o Incumbent must have license awarded by administrative or regulatory agency in order to represent himself or herself as an engineer. Language Skills: Read and interpret English language documents such as safety rules, operating and maintenance instructions, and procedure manuals. Communicate orally with tenants and staff members. Provide feedback to management on progress related to specific assignments. Mathematical Skills: Employ basic math to calculate percentages, areas, circumference, etc. Reasoning Ability: Apply sound judgment in carrying out instructions, which come in either written, oral, or diagram form. Solve common mechanical problems inherent in building trades activities. Employ mechanical skills and knowledge of HVAC, plumbing, electrical systems and other technical subjects effectively. Apply knowledge of property-specific information to support contractors engaged to perform maintenance of one or more building systems. Apply technical training received on-the-job or in formal class settings to day-to-day activities.Interpersonal Abilities: Exhibit excellent customer-service orientation in responding to tenant requests. Display follow-through in carrying out directions from management. Demonstrate teamwork skills in relations with co-workers.Computer Skills: Utilize basic PC-based business software, including Microsoft products for word processing and email. Use systems tools for maintaining service records.Certificates, Licenses, Registrations: Possess trade valid licenses as required by local regulatory authorities. Possess valid state-issued driver's license needed to travel to adjacent properties or to respond to after-hours trouble calls.Other: Must be insurable at all times under Brandywine Realty Trusts commercial policies where deemed necessary at the Company's sole discretion.
01/31/2021
Full time
Brandywine Realty Trust is one of the largest, publicly traded, integrated real estate companies in the US, headquartered in Philadelphia, with a core focus in the Philadelphia, Washington, D.C., and Austin markets. Organized as a REIT, we own, develop, lease and manage an urban, town center and transit-oriented portfolio. At Brandywine, we believe excellence is rooted in process, people, and passion. We work together toward a shared vision, and within a culture emphasizing ingenuity, work/life balance, and civic engagement. We value the customer experience above all else and strive to exceed expectations in every interaction.Major Accountabilities: Under direction, the Building Operating Engineer performs operating and maintenance tasks for one or more assigned properties. Functions are completed within the scope of policy and procedure guidelines, in conformance with standard operating practices, or as directed by management. Results and Expectations:Complete necessary operating, maintenance, and repair tasks to assure maximum life and reliability of mechanical systems. Systems include, but are not limited to:HVACPlumbingElectrical (as allowed by applicable Codes and/or incumbent licensing)General building maintenance, including:o door repair and keyingo paintingo ceiling repairo floor repairo miscellaneous and other A significant duty for the Building Operating Engineer is to respond to trouble calls or requests for assistance from tenants. Completing equipment repairs and replacements is a component of the job under direction from the Chief Building Operating Engineer or Assistant Chief Building Operating Engineer.1.Record maintenance and repair information in accordance with guidelines established by management direction or policy/procedure.2.Maintain positive working relationships with tenants, responding to requests and issues in a timely, professional, and courteous manner.3.Maintain productivity-enhancing communications and working relationships with co-workers and management.4.Maintain productivity-enhancing communications and working relationships with third-party contractors and suppliers.5. Attend meetings as directed by the Chief Building Operating Engineer or Property Manager. These may include training sessions led by Chief Building Operating Engineer to increase job-appropriate knowledge and skills, safety orientations, and scheduled staff meetings. Meetings may also include outside training at the direction of management.6.Perform property-specific duties as assigned. These may vary from property-to-property and from incumbent-to-incumbent. Typical of these duties are:1. Open and close one or more buildings each day.2. Monitor building temperatures, making necessary adjustments as dictated by temperatures, tenant requirements, etc.3. Perform scheduled preventative maintenance routines on engine room equipment, fan room equipment cooling tower, all motors, all house pumps and sump pumps.4. Install or remove elevator pads as needed.5. Report janitorial issues to Building Management.6. Repair doors, ceilings, base, handrails, etc. as needed.7. Clean shop areas.8. Maintain air compressors for maximum efficiency.9. Maintain Emergency Diesel Fire Pumps in good operating condition with weekly operation for one hour under load condition. Update logs as appropriate to confirm completed testing.10. Remain familiar with alarm, security and emergency evacuation procedures.11. Keep Emergency Power System in good operating condition with weekly operation for one hour under load conditions. Maintain a log to confirm weekly testing.12. Keep accurate, up-to-date records on preventative maintenance of all equipment in accordance with direction from management.13. Use knowledge of chemical water treatment process and testing necessary to ensure proper treatment. Maintain log of daily test results.14. Complete or facilitate basic and emergency plumbing repairs such as plugged sewer lines, urinals, commodes, faucets and water valves.15. Repair and/or replace light fixtures, ballast, motors, breaker, switches and receptacles.16. Re-key, repair, or change locks when necessary.17. Complete all other maintenance and repair duties as assigned by the Chief Building Operating Engineer, Assistant Chief Building Operating Engineer, or Property Manager.18. Complete service and repair tickets legibly and turn in to Property Administrator or designated individual on a daily basis. May use Utility Summary system for records and tracking.19. Respond to after-hours emergency calls.20. Perform other duties as assigned Qualfications:o High School diploma or equivalent. Completion of a building trades curriculum at a recognized technical school is desirable.o One year of successful experience in commercial or institutional buildings with complex mechanical, electrical, HVAC, and plumbing systems. o Incumbent must have license awarded by administrative or regulatory agency in order to represent himself or herself as an engineer. Language Skills: Read and interpret English language documents such as safety rules, operating and maintenance instructions, and procedure manuals. Communicate orally with tenants and staff members. Provide feedback to management on progress related to specific assignments. Mathematical Skills: Employ basic math to calculate percentages, areas, circumference, etc. Reasoning Ability: Apply sound judgment in carrying out instructions, which come in either written, oral, or diagram form. Solve common mechanical problems inherent in building trades activities. Employ mechanical skills and knowledge of HVAC, plumbing, electrical systems and other technical subjects effectively. Apply knowledge of property-specific information to support contractors engaged to perform maintenance of one or more building systems. Apply technical training received on-the-job or in formal class settings to day-to-day activities.Interpersonal Abilities: Exhibit excellent customer-service orientation in responding to tenant requests. Display follow-through in carrying out directions from management. Demonstrate teamwork skills in relations with co-workers.Computer Skills: Utilize basic PC-based business software, including Microsoft products for word processing and email. Use systems tools for maintaining service records.Certificates, Licenses, Registrations: Possess trade valid licenses as required by local regulatory authorities. Possess valid state-issued driver's license needed to travel to adjacent properties or to respond to after-hours trouble calls.Other: Must be insurable at all times under Brandywine Realty Trusts commercial policies where deemed necessary at the Company's sole discretion.
Description: Statement of Purpose: This position is responsible for accurate scheduling and obtaining accurate data and consent for medical records and billing. Responsible for obtaining documented preauthorization for services and coordinating with third party administrators regarding confirmation of patient insurance coverage. Ensures high level of customer service and professionalism in all patient interactions in a high call volume environment. Primary Tasks: Call Center -Care Connection Representative - Bilingual Consistently treats patients with dignity, respect and courtesy, providing patients with accurate information and timely responses. Proactively pursues any follow-up activities needed to complete accurate registration, scheduling and authorization activities. Consistently schedules patient appointments with a high degree of accuracy, considering clinic scheduling parameters such as appointment type, provider schedules, holidays, lab appointments etc. Understands appointment types and can correctly identify patient needs. Uses a collaborative communication style with provider offices to facilitate accurate scheduling. Completes timely, documented confirmation of patient insurance coverage, coordinating with third parties as needed. Appropriately determines patient eligibility in relation to established program, insurance or contract standards. Completes new patient intake procedures following departmental protocols. Captures all relevant and mandatory patient demographic data, following up as needed with patients, practices and third parties. Obtains all necessary insurance information according to departmental protocols, ensuring completion of insurance verification forms and templates for all new patients. Verifies and maintains accurate demographic, insurance and pharmacy information for existing patients. Answers inbound calls promptly and courteously. Translates from English to Spanish for telephone inquiries and written materials. Promotes CAN Community Health, Inc.'s mission, values and follows its policies and procedures. Secondary Tasks: Call Center -Care Connection Representative - Bilingual Maintains up to date knowledge of laws, regulations and contracts impacting Medical Practices (HIPAA and other privacy rules, payor rules pertaining to patient collections, etc.) Contributes to a positive work culture. Works effectively and professionally with a diverse population treating all staff, patients and clients with respect at all times while consistently maintaining CAN Community Health's mission and values. Performs other duties as required. Responsible To: CARE CONNECTION TEAM MANAGER . Requirements: Knowledge, Skills and Abilities Required: Call Center -Care Connection Representative - Bilingual Ability to work and problem solve independently. Ability to organize priorities and perform multiple tasks simultaneously while working with frequent interruptions. Strong attention to detail and accuracy. Knowledge of government and private payers and regulatory rules and contractual requirements. Strong customer service, communication and decision-making skills. Ability to demonstrate tact and good judgment in interactions with patients, providers and other departments. Excellent office skills including data entry and Microsoft Office and Outlook. Ability to understand and explain insurance benefits to patients and respond to inquires with accurate information preferred. Willing to train the right candidate. Good written and verbal communication and interpersonal skills in English & Spanish. Educational/Professional: Call Center -Care Connection Representative - Bilingual High School Diploma or GED At least 3-years of healthcare experience in a similar role. Customer Service experience helpful, will train qualified individuals with at least 3-years of experience. Must speak, read and write English and Spanish fluently Physical Requirements: Call Center -Care Connection Representative - Bilingual Neat, professional appearance. SEDENTARY- Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly in lift, carry, push, pull or otherwise move objects, including the human body. Involves sitting most of the time but may involve walking or standing for brief periods of time. Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity. Other Duties: Call Center -Care Connection Representative - Bilingual Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities and activities may change at any time with or without notice. CAN is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law PI
01/29/2021
Full time
Description: Statement of Purpose: This position is responsible for accurate scheduling and obtaining accurate data and consent for medical records and billing. Responsible for obtaining documented preauthorization for services and coordinating with third party administrators regarding confirmation of patient insurance coverage. Ensures high level of customer service and professionalism in all patient interactions in a high call volume environment. Primary Tasks: Call Center -Care Connection Representative - Bilingual Consistently treats patients with dignity, respect and courtesy, providing patients with accurate information and timely responses. Proactively pursues any follow-up activities needed to complete accurate registration, scheduling and authorization activities. Consistently schedules patient appointments with a high degree of accuracy, considering clinic scheduling parameters such as appointment type, provider schedules, holidays, lab appointments etc. Understands appointment types and can correctly identify patient needs. Uses a collaborative communication style with provider offices to facilitate accurate scheduling. Completes timely, documented confirmation of patient insurance coverage, coordinating with third parties as needed. Appropriately determines patient eligibility in relation to established program, insurance or contract standards. Completes new patient intake procedures following departmental protocols. Captures all relevant and mandatory patient demographic data, following up as needed with patients, practices and third parties. Obtains all necessary insurance information according to departmental protocols, ensuring completion of insurance verification forms and templates for all new patients. Verifies and maintains accurate demographic, insurance and pharmacy information for existing patients. Answers inbound calls promptly and courteously. Translates from English to Spanish for telephone inquiries and written materials. Promotes CAN Community Health, Inc.'s mission, values and follows its policies and procedures. Secondary Tasks: Call Center -Care Connection Representative - Bilingual Maintains up to date knowledge of laws, regulations and contracts impacting Medical Practices (HIPAA and other privacy rules, payor rules pertaining to patient collections, etc.) Contributes to a positive work culture. Works effectively and professionally with a diverse population treating all staff, patients and clients with respect at all times while consistently maintaining CAN Community Health's mission and values. Performs other duties as required. Responsible To: CARE CONNECTION TEAM MANAGER . Requirements: Knowledge, Skills and Abilities Required: Call Center -Care Connection Representative - Bilingual Ability to work and problem solve independently. Ability to organize priorities and perform multiple tasks simultaneously while working with frequent interruptions. Strong attention to detail and accuracy. Knowledge of government and private payers and regulatory rules and contractual requirements. Strong customer service, communication and decision-making skills. Ability to demonstrate tact and good judgment in interactions with patients, providers and other departments. Excellent office skills including data entry and Microsoft Office and Outlook. Ability to understand and explain insurance benefits to patients and respond to inquires with accurate information preferred. Willing to train the right candidate. Good written and verbal communication and interpersonal skills in English & Spanish. Educational/Professional: Call Center -Care Connection Representative - Bilingual High School Diploma or GED At least 3-years of healthcare experience in a similar role. Customer Service experience helpful, will train qualified individuals with at least 3-years of experience. Must speak, read and write English and Spanish fluently Physical Requirements: Call Center -Care Connection Representative - Bilingual Neat, professional appearance. SEDENTARY- Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly in lift, carry, push, pull or otherwise move objects, including the human body. Involves sitting most of the time but may involve walking or standing for brief periods of time. Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity. Other Duties: Call Center -Care Connection Representative - Bilingual Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities and activities may change at any time with or without notice. CAN is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law PI
Description: Statement of Purpose: This position is responsible for accurate scheduling and obtaining accurate data and consent for dental records and billing. Responsible for obtaining documented preauthorization for services and coordinating with third party administrators regarding confirmation of patient insurance coverage. Ensures high level of customer service and professionalism in all patient interactions in a high call volume environment. Primary Tasks: Call Center Care Connection Dental Representative - Bilingual Consistently treats patients with dignity, respect and courtesy, providing patients with accurate information and timely responses. Proactively pursues any follow-up activities needed to complete accurate registration, scheduling and authorization activities. Consistently schedules patient appointments with a high degree of accuracy, considering clinic scheduling parameters such as appointment type, provider schedules, holidays, lab appointments etc. Understands appointment types and can correctly identify patient needs. Uses a collaborative communication style with provider offices to facilitate accurate scheduling. Completes timely, documented confirmation of patient insurance coverage, coordinating with third parties as needed. Appropriately determines patient eligibility in relation to established program, insurance or contract standards. Completes new patient intake procedures following departmental protocols. Captures all relevant and mandatory patient demographic data, following up as needed with patients, practices and third parties. Obtains all necessary insurance information according to departmental protocols, ensuring completion of insurance verification forms and templates for all new patients. Verifies and maintains accurate demographic, insurance and pharmacy information for existing patients. Answers inbound calls promptly and courteously. Translates from English to Spanish for telephone inquiries and written materials. Promotes CAN Community Health, Inc.'s mission, values and follows its policies and procedures. Secondary Tasks: Call Center Care Connection Dental Representative - Bilingual Maintains up to date knowledge of laws, regulations and contracts impacting Medical Practices (HIPAA and other privacy rules, payor rules pertaining to patient collections, etc.) Contributes to a positive work culture. Works effectively and professionally with a diverse population treating all staff, patients and clients with respect at all times while consistently maintaining CAN Community Health's mission and values. Performs other duties as required. Responsible To: CARE CONNECTION TEAM MANAGER . Requirements: Knowledge, Skills and Abilities Required: Call Center Care Connection Dental Representative - Bilingual Dental Office experience preferred. Ability to work and problem solve independently. Ability to organize priorities and perform multiple tasks simultaneously while working with frequent interruptions. Strong attention to detail and accuracy. Knowledge of government and private payers and regulatory rules and contractual requirements. Strong customer service, communication and decision-making skills. Ability to demonstrate tact and good judgment in interactions with patients, providers and other departments. Excellent office skills including data entry and Microsoft Office and Outlook. Ability to understand and explain insurance benefits to patients and respond to inquires with accurate information preferred. Willing to train the right candidate. Good written and verbal communication and interpersonal skills in English & Spanish. Educational/Professional: Call Center Care Connection Dental Representative - Bilingual High School Diploma or GED At least 3-years of healthcare experience in a similar role. Customer Service experience helpful, will train qualified individuals with at least 3-years of experience. Must speak, read and write English and Spanish fluently Physical Requirements: Call Center Care Connection Dental Representative - Bilingual Neat, professional appearance. SEDENTARY- Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly in lift, carry, push, pull or otherwise move objects, including the human body. Involves sitting most of the time but may involve walking or standing for brief periods of time. Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity. Other Duties: Call Center Care Connection Dental Representative - Bilingual Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities and activities may change at any time with or without notice. CAN is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law PI
01/29/2021
Full time
Description: Statement of Purpose: This position is responsible for accurate scheduling and obtaining accurate data and consent for dental records and billing. Responsible for obtaining documented preauthorization for services and coordinating with third party administrators regarding confirmation of patient insurance coverage. Ensures high level of customer service and professionalism in all patient interactions in a high call volume environment. Primary Tasks: Call Center Care Connection Dental Representative - Bilingual Consistently treats patients with dignity, respect and courtesy, providing patients with accurate information and timely responses. Proactively pursues any follow-up activities needed to complete accurate registration, scheduling and authorization activities. Consistently schedules patient appointments with a high degree of accuracy, considering clinic scheduling parameters such as appointment type, provider schedules, holidays, lab appointments etc. Understands appointment types and can correctly identify patient needs. Uses a collaborative communication style with provider offices to facilitate accurate scheduling. Completes timely, documented confirmation of patient insurance coverage, coordinating with third parties as needed. Appropriately determines patient eligibility in relation to established program, insurance or contract standards. Completes new patient intake procedures following departmental protocols. Captures all relevant and mandatory patient demographic data, following up as needed with patients, practices and third parties. Obtains all necessary insurance information according to departmental protocols, ensuring completion of insurance verification forms and templates for all new patients. Verifies and maintains accurate demographic, insurance and pharmacy information for existing patients. Answers inbound calls promptly and courteously. Translates from English to Spanish for telephone inquiries and written materials. Promotes CAN Community Health, Inc.'s mission, values and follows its policies and procedures. Secondary Tasks: Call Center Care Connection Dental Representative - Bilingual Maintains up to date knowledge of laws, regulations and contracts impacting Medical Practices (HIPAA and other privacy rules, payor rules pertaining to patient collections, etc.) Contributes to a positive work culture. Works effectively and professionally with a diverse population treating all staff, patients and clients with respect at all times while consistently maintaining CAN Community Health's mission and values. Performs other duties as required. Responsible To: CARE CONNECTION TEAM MANAGER . Requirements: Knowledge, Skills and Abilities Required: Call Center Care Connection Dental Representative - Bilingual Dental Office experience preferred. Ability to work and problem solve independently. Ability to organize priorities and perform multiple tasks simultaneously while working with frequent interruptions. Strong attention to detail and accuracy. Knowledge of government and private payers and regulatory rules and contractual requirements. Strong customer service, communication and decision-making skills. Ability to demonstrate tact and good judgment in interactions with patients, providers and other departments. Excellent office skills including data entry and Microsoft Office and Outlook. Ability to understand and explain insurance benefits to patients and respond to inquires with accurate information preferred. Willing to train the right candidate. Good written and verbal communication and interpersonal skills in English & Spanish. Educational/Professional: Call Center Care Connection Dental Representative - Bilingual High School Diploma or GED At least 3-years of healthcare experience in a similar role. Customer Service experience helpful, will train qualified individuals with at least 3-years of experience. Must speak, read and write English and Spanish fluently Physical Requirements: Call Center Care Connection Dental Representative - Bilingual Neat, professional appearance. SEDENTARY- Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly in lift, carry, push, pull or otherwise move objects, including the human body. Involves sitting most of the time but may involve walking or standing for brief periods of time. Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity. Other Duties: Call Center Care Connection Dental Representative - Bilingual Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities and activities may change at any time with or without notice. CAN is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law PI
