US AMR-Jones Lang LaSalle Americas, Inc.
Dallas, Texas
The Property Manager (PM) assumes responsibility for coordinating all aspects of property management operations and financial reporting, for a portfolio of industrial properties, ensuring they align with company policies, procedures, and standards. The focus of this role is on providing excellent client and tenant service. The Property Manager should possess knowledge and skills in property management, with an emphasis on maintaining strong relationships with clients and tenants. This Industrial PM position is based on-site. Local market requirements may vary WHAT YOU'LL BE DOING Tenant Move-Ins: This includes preparing commencement letters and handling lease administration for new tenants, ensuring a seamless transition into the property. Acting as a Liaison: You will serve as a point of contact between tenants and construction management, participating in punch list walk-throughs and follow-up processes. Additionally, you will coordinate finish selections. Tenant Service: Responding promptly to tenant needs and requests for service and assistance, ensuring their satisfaction and maintaining positive relationships. Long-Term Occupancy: Your aim will be to maintain high occupancy rates by delivering superior customer service to tenants. This includes managing operating expenses, capital expenditures, and ensuring the overall appearance of the properties. Service Contract Management: Evaluating service contract requirements on an annual basis and overseeing property maintenance contracts to ensure effective service delivery. Repairs, Maintenance, and Inspections: Coordinating necessary repairs, maintenance activities, and site inspections to preserve the functionality and condition of the properties. Accounts Payable and Receivables: Handling the processing and approval of accounts payable transactions, as well as collections of accounts receivables for the properties. Budgeting and Reporting: Participating in the annual budget preparation for the properties and generating monthly variance reports, ensuring accurate data updates related to lease changes. You will also develop a comprehensive capital improvement schedule for each property. Operating Expense Reconciliations: Coordinating the reconciliation of operating expenses with the accounting department and understanding various lease provisions related to expenses. Personnel Supervision: Overseeing the work of maintenance and administrative personnel to ensure their efficiency and the delivery of superior tenant service. Additional Duties: Performing any other assigned duties to support the property management operations. In this role, you will play a critical part in managing the properties, addressing tenant needs, and maintaining positive relationships with clients and tenants alike. WHAT YOU BRING TO THE TABLE Education and/or Experience: Bachelor's degree (B.A.) from a four-year college or university, or equivalent combination of education and experience. Related experience and/or training in property management. Must have a current Real Estate sales license or obtain it within six months of employment. 5+ years of experience in property management. Computer Skills: Proficiency in Microsoft Office (Word, Excel, Outlook). Familiarity with Yardi Property Management System and other systems required by the client. Competencies: The individual should demonstrate the following competencies: Analytical: Ability to synthesize complex information, collect and research data. Problem Solving: Skill in identifying and resolving problems in a timely manner, gathering and analyzing information, developing alternative solutions, and working well in group problem-solving situations. Project Management: Capability to coordinate projects, communicate changes and progress, complete projects on time and within budget, and manage project team activities. Tenant Service: Proficiency in managing difficult or emotional tenant situations, responding promptly to tenant needs, soliciting tenant feedback to improve service, responding to requests for service and assistance, and meeting commitments. Managing People: Inclusion of staff in planning, decision-making, and process improvement, taking responsibility for subordinates' activities, providing regular performance feedback, developing subordinates' skills and encouraging growth, soliciting and applying tenant feedback, fostering quality focus in others, improving processes, products, and services, and continually working to improve supervisory skills. Quality Management: Demonstration of ways to improve and promote quality, accuracy, and thoroughness. Business Acumen: Understanding of the business implications of decisions, orientation to profitability, knowledge of the market and competition, and alignment of work with strategic goals. Cost Consciousness: Ability to work within approved budgets, develop and implement cost-saving measures, and contribute to profits and revenue. Judgment: Willingness to make decisions, exhibit sound and accurate judgment, support and explain reasoning for decisions, include appropriate people in the decision-making process, and make timely decisions. Motivation: Setting and achieving challenging goals, persistence, overcoming obstacles, measuring oneself against a standard of excellence. Quantity: Meeting productivity standards, completing work in a timely manner, striving to increase productivity, and working quickly. Adaptability: Capacity to adapt to changes in the work environment, manage competing demands, change approaches or methods to fit situations, and deal with frequent changes, delays, or unexpected events. Initiative: Readiness to volunteer, undertake self-development activities, seek increased responsibilities, take independent and calculated risks, look for and seize opportunities, and ask for and offer help when needed. Certificates, Licenses, Registrations: Must have a current Real Estate sales license or obtain it within six months of employment. WHAT'S IN IT FOR YOU Join an industry leader and shape the future of commercial real estate. Deep investment in cutting-edge technology to power your work. Comprehensive and competitive benefits plan A supportive, caring, and diverse work environment designed for your growth and well-being. A platform to make a meaningful impact on the community and the environment through our sustainability initiatives.
09/03/2025
Full time
The Property Manager (PM) assumes responsibility for coordinating all aspects of property management operations and financial reporting, for a portfolio of industrial properties, ensuring they align with company policies, procedures, and standards. The focus of this role is on providing excellent client and tenant service. The Property Manager should possess knowledge and skills in property management, with an emphasis on maintaining strong relationships with clients and tenants. This Industrial PM position is based on-site. Local market requirements may vary WHAT YOU'LL BE DOING Tenant Move-Ins: This includes preparing commencement letters and handling lease administration for new tenants, ensuring a seamless transition into the property. Acting as a Liaison: You will serve as a point of contact between tenants and construction management, participating in punch list walk-throughs and follow-up processes. Additionally, you will coordinate finish selections. Tenant Service: Responding promptly to tenant needs and requests for service and assistance, ensuring their satisfaction and maintaining positive relationships. Long-Term Occupancy: Your aim will be to maintain high occupancy rates by delivering superior customer service to tenants. This includes managing operating expenses, capital expenditures, and ensuring the overall appearance of the properties. Service Contract Management: Evaluating service contract requirements on an annual basis and overseeing property maintenance contracts to ensure effective service delivery. Repairs, Maintenance, and Inspections: Coordinating necessary repairs, maintenance activities, and site inspections to preserve the functionality and condition of the properties. Accounts Payable and Receivables: Handling the processing and approval of accounts payable transactions, as well as collections of accounts receivables for the properties. Budgeting and Reporting: Participating in the annual budget preparation for the properties and generating monthly variance reports, ensuring accurate data updates related to lease changes. You will also develop a comprehensive capital improvement schedule for each property. Operating Expense Reconciliations: Coordinating the reconciliation of operating expenses with the accounting department and understanding various lease provisions related to expenses. Personnel Supervision: Overseeing the work of maintenance and administrative personnel to ensure their efficiency and the delivery of superior tenant service. Additional Duties: Performing any other assigned duties to support the property management operations. In this role, you will play a critical part in managing the properties, addressing tenant needs, and maintaining positive relationships with clients and tenants alike. WHAT YOU BRING TO THE TABLE Education and/or Experience: Bachelor's degree (B.A.) from a four-year college or university, or equivalent combination of education and experience. Related experience and/or training in property management. Must have a current Real Estate sales license or obtain it within six months of employment. 5+ years of experience in property management. Computer Skills: Proficiency in Microsoft Office (Word, Excel, Outlook). Familiarity with Yardi Property Management System and other systems required by the client. Competencies: The individual should demonstrate the following competencies: Analytical: Ability to synthesize complex information, collect and research data. Problem Solving: Skill in identifying and resolving problems in a timely manner, gathering and analyzing information, developing alternative solutions, and working well in group problem-solving situations. Project Management: Capability to coordinate projects, communicate changes and progress, complete projects on time and within budget, and manage project team activities. Tenant Service: Proficiency in managing difficult or emotional tenant situations, responding promptly to tenant needs, soliciting tenant feedback to improve service, responding to requests for service and assistance, and meeting commitments. Managing People: Inclusion of staff in planning, decision-making, and process improvement, taking responsibility for subordinates' activities, providing regular performance feedback, developing subordinates' skills and encouraging growth, soliciting and applying tenant feedback, fostering quality focus in others, improving processes, products, and services, and continually working to improve supervisory skills. Quality Management: Demonstration of ways to improve and promote quality, accuracy, and thoroughness. Business Acumen: Understanding of the business implications of decisions, orientation to profitability, knowledge of the market and competition, and alignment of work with strategic goals. Cost Consciousness: Ability to work within approved budgets, develop and implement cost-saving measures, and contribute to profits and revenue. Judgment: Willingness to make decisions, exhibit sound and accurate judgment, support and explain reasoning for decisions, include appropriate people in the decision-making process, and make timely decisions. Motivation: Setting and achieving challenging goals, persistence, overcoming obstacles, measuring oneself against a standard of excellence. Quantity: Meeting productivity standards, completing work in a timely manner, striving to increase productivity, and working quickly. Adaptability: Capacity to adapt to changes in the work environment, manage competing demands, change approaches or methods to fit situations, and deal with frequent changes, delays, or unexpected events. Initiative: Readiness to volunteer, undertake self-development activities, seek increased responsibilities, take independent and calculated risks, look for and seize opportunities, and ask for and offer help when needed. Certificates, Licenses, Registrations: Must have a current Real Estate sales license or obtain it within six months of employment. WHAT'S IN IT FOR YOU Join an industry leader and shape the future of commercial real estate. Deep investment in cutting-edge technology to power your work. Comprehensive and competitive benefits plan A supportive, caring, and diverse work environment designed for your growth and well-being. A platform to make a meaningful impact on the community and the environment through our sustainability initiatives.
Job Description: Bank of America's Commercial Real Estate Team is seeking a Senior Relationship Manager (SRM) . Bank of America is one of the largest providers of construction, development, and permanent financing to professional developers and investors of real estate including retail, office, industrial, lodging, and multifamily project loans as well as entity level financing solutions. The SRM is responsible for managing a portfolio of clients and leads a client service team that is responsible for coordinating the delivery of all banking services. In addition to being the primary bank advocate and key financial advisor for the client, the SCM is accountable for prospecting new business and enhancing existing relationships. The SRM will have the ability to prepare for and conduct relevant conversations with the CEO and CFO at an advisory level regarding the client's industry and alternative capital structures. The SRM will then assess the risks and impacts from both the client's and the banks perspective for development and implementation for an overall client strategy. The SRM is also responsible for leading, directing and coordinating key team members in analysis and execution in the effective delivery of their products and services to clients and prospects. The SCM must be well versed in all Bank of America products and services for proper identification of cross-selling opportunities. May be filled as a Sr. RM or RM depending on candidate level of experience. Required Skills: Must have 10+ years-experience in commercial real estate project lending and Institutional Financing. Candidate will have demonstrated sales, marketing and leadership skills including ability to maintain effective working relationships with underwriting partners, portfolio manager partners, relationship administrators, Credit Risk Manager, support staff and other associates. Candidate will possess credit underwriting skills, presentation and negotiation skills, an understanding of financial accounting and commercial loan underwriting, as well as the relationship between credit risk, structure and pricing desired. Familiarity with interest rate management products, deposit, cash management and other fee-based products would be helpful. Must have excellent verbal and written skills as well as interpersonal and organizational skills. Bachelor of Business Administration or equivalent degree in Business (Finance, Accounting, Economics, or Real Estate) is preferred. Job Band: H4 Shift: 1st shift (United States of America) Hours Per Week: 40 Weekly Schedule: Referral Bonus Amount: 5000 --> Job Description: Bank of America's Commercial Real Estate Team is seeking a Senior Relationship Manager (SRM) . Bank of America is one of the largest providers of construction, development, and permanent financing to professional developers and investors of real estate including retail, office, industrial, lodging, and multifamily project loans as well as entity level financing solutions. The SRM is responsible for managing a portfolio of clients and leads a client service team that is responsible for coordinating the delivery of all banking services. In addition to being the primary bank advocate and key financial advisor for the client, the SCM is accountable for prospecting new business and enhancing existing relationships. The SRM will have the ability to prepare for and conduct relevant conversations with the CEO and CFO at an advisory level regarding the client's industry and alternative capital structures. The SRM will then assess the risks and impacts from both the client's and the banks perspective for development and implementation for an overall client strategy. The SRM is also responsible for leading, directing and coordinating key team members in analysis and execution in the effective delivery of their products and services to clients and prospects. The SCM must be well versed in all Bank of America products and services for proper identification of cross-selling opportunities. May be filled as a Sr. RM or RM depending on candidate level of experience. Required Skills: Must have 10+ years-experience in commercial real estate project lending and Institutional Financing. Candidate will have demonstrated sales, marketing and leadership skills including ability to maintain effective working relationships with underwriting partners, portfolio manager partners, relationship administrators, Credit Risk Manager, support staff and other associates. Candidate will possess credit underwriting skills, presentation and negotiation skills, an understanding of financial accounting and commercial loan underwriting, as well as the relationship between credit risk, structure and pricing desired. Familiarity with interest rate management products, deposit, cash management and other fee-based products would be helpful. Must have excellent verbal and written skills as well as interpersonal and organizational skills. Bachelor of Business Administration or equivalent degree in Business (Finance, Accounting, Economics, or Real Estate) is preferred. Job Band: H4 Shift: 1st shift (United States of America) Hours Per Week: 40 Weekly Schedule: Referral Bonus Amount: 5000 Job Description: Bank of America's Commercial Real Estate Team is seeking a Senior Relationship Manager (SRM) . Bank of America is one of the largest providers of construction, development, and permanent financing to professional developers and investors of real estate including retail, office, industrial, lodging, and multifamily project loans as well as entity level financing solutions. The SRM is responsible for managing a portfolio of clients and leads a client service team that is responsible for coordinating the delivery of all banking services. In addition to being the primary bank advocate and key financial advisor for the client, the SCM is accountable for prospecting new business and enhancing existing relationships. The SRM will have the ability to prepare for and conduct relevant conversations with the CEO and CFO at an advisory level regarding the client's industry and alternative capital structures. The SRM will then assess the risks and impacts from both the client's and the banks perspective for development and implementation for an overall client strategy. The SRM is also responsible for leading, directing and coordinating key team members in analysis and execution in the effective delivery of their products and services to clients and prospects. The SCM must be well versed in all Bank of America products and services for proper identification of cross-selling opportunities. May be filled as a Sr. RM or RM depending on candidate level of experience. Required Skills: Must have 10+ years-experience in commercial real estate project lending and Institutional Financing. Candidate will have demonstrated sales, marketing and leadership skills including ability to maintain effective working relationships with underwriting partners, portfolio manager partners, relationship administrators, Credit Risk Manager, support staff and other associates. Candidate will possess credit underwriting skills, presentation and negotiation skills, an understanding of financial accounting and commercial loan underwriting, as well as the relationship between credit risk, structure and pricing desired. Familiarity with interest rate management products, deposit, cash management and other fee-based products would be helpful. Must have excellent verbal and written skills as well as interpersonal and organizational skills. Bachelor of Business Administration or equivalent degree in Business (Finance, Accounting, Economics, or Real Estate) is preferred. Shift: 1st shift (United States of America) Hours Per Week: 40
09/24/2021
Full time
Job Description: Bank of America's Commercial Real Estate Team is seeking a Senior Relationship Manager (SRM) . Bank of America is one of the largest providers of construction, development, and permanent financing to professional developers and investors of real estate including retail, office, industrial, lodging, and multifamily project loans as well as entity level financing solutions. The SRM is responsible for managing a portfolio of clients and leads a client service team that is responsible for coordinating the delivery of all banking services. In addition to being the primary bank advocate and key financial advisor for the client, the SCM is accountable for prospecting new business and enhancing existing relationships. The SRM will have the ability to prepare for and conduct relevant conversations with the CEO and CFO at an advisory level regarding the client's industry and alternative capital structures. The SRM will then assess the risks and impacts from both the client's and the banks perspective for development and implementation for an overall client strategy. The SRM is also responsible for leading, directing and coordinating key team members in analysis and execution in the effective delivery of their products and services to clients and prospects. The SCM must be well versed in all Bank of America products and services for proper identification of cross-selling opportunities. May be filled as a Sr. RM or RM depending on candidate level of experience. Required Skills: Must have 10+ years-experience in commercial real estate project lending and Institutional Financing. Candidate will have demonstrated sales, marketing and leadership skills including ability to maintain effective working relationships with underwriting partners, portfolio manager partners, relationship administrators, Credit Risk Manager, support staff and other associates. Candidate will possess credit underwriting skills, presentation and negotiation skills, an understanding of financial accounting and commercial loan underwriting, as well as the relationship between credit risk, structure and pricing desired. Familiarity with interest rate management products, deposit, cash management and other fee-based products would be helpful. Must have excellent verbal and written skills as well as interpersonal and organizational skills. Bachelor of Business Administration or equivalent degree in Business (Finance, Accounting, Economics, or Real Estate) is preferred. Job Band: H4 Shift: 1st shift (United States of America) Hours Per Week: 40 Weekly Schedule: Referral Bonus Amount: 5000 --> Job Description: Bank of America's Commercial Real Estate Team is seeking a Senior Relationship Manager (SRM) . Bank of America is one of the largest providers of construction, development, and permanent financing to professional developers and investors of real estate including retail, office, industrial, lodging, and multifamily project loans as well as entity level financing solutions. The SRM is responsible for managing a portfolio of clients and leads a client service team that is responsible for coordinating the delivery of all banking services. In addition to being the primary bank advocate and key financial advisor for the client, the SCM is accountable for prospecting new business and enhancing existing relationships. The SRM will have the ability to prepare for and conduct relevant conversations with the CEO and CFO at an advisory level regarding the client's industry and alternative capital structures. The SRM will then assess the risks and impacts from both the client's and the banks perspective for development and implementation for an overall client strategy. The SRM is also responsible for leading, directing and coordinating key team members in analysis and execution in the effective delivery of their products and services to clients and prospects. The SCM must be well versed in all Bank of America products and services for proper identification of cross-selling opportunities. May be filled as a Sr. RM or RM depending on candidate level of experience. Required Skills: Must have 10+ years-experience in commercial real estate project lending and Institutional Financing. Candidate will have demonstrated sales, marketing and leadership skills including ability to maintain effective working relationships with underwriting partners, portfolio manager partners, relationship administrators, Credit Risk Manager, support staff and other associates. Candidate will possess credit underwriting skills, presentation and negotiation skills, an understanding of financial accounting and commercial loan underwriting, as well as the relationship between credit risk, structure and pricing desired. Familiarity with interest rate management products, deposit, cash management and other fee-based products would be helpful. Must have excellent verbal and written skills as well as interpersonal and organizational skills. Bachelor of Business Administration or equivalent degree in Business (Finance, Accounting, Economics, or Real Estate) is preferred. Job Band: H4 Shift: 1st shift (United States of America) Hours Per Week: 40 Weekly Schedule: Referral Bonus Amount: 5000 Job Description: Bank of America's Commercial Real Estate Team is seeking a Senior Relationship Manager (SRM) . Bank of America is one of the largest providers of construction, development, and permanent financing to professional developers and investors of real estate including retail, office, industrial, lodging, and multifamily project loans as well as entity level financing solutions. The SRM is responsible for managing a portfolio of clients and leads a client service team that is responsible for coordinating the delivery of all banking services. In addition to being the primary bank advocate and key financial advisor for the client, the SCM is accountable for prospecting new business and enhancing existing relationships. The SRM will have the ability to prepare for and conduct relevant conversations with the CEO and CFO at an advisory level regarding the client's industry and alternative capital structures. The SRM will then assess the risks and impacts from both the client's and the banks perspective for development and implementation for an overall client strategy. The SRM is also responsible for leading, directing and coordinating key team members in analysis and execution in the effective delivery of their products and services to clients and prospects. The SCM must be well versed in all Bank of America products and services for proper identification of cross-selling opportunities. May be filled as a Sr. RM or RM depending on candidate level of experience. Required Skills: Must have 10+ years-experience in commercial real estate project lending and Institutional Financing. Candidate will have demonstrated sales, marketing and leadership skills including ability to maintain effective working relationships with underwriting partners, portfolio manager partners, relationship administrators, Credit Risk Manager, support staff and other associates. Candidate will possess credit underwriting skills, presentation and negotiation skills, an understanding of financial accounting and commercial loan underwriting, as well as the relationship between credit risk, structure and pricing desired. Familiarity with interest rate management products, deposit, cash management and other fee-based products would be helpful. Must have excellent verbal and written skills as well as interpersonal and organizational skills. Bachelor of Business Administration or equivalent degree in Business (Finance, Accounting, Economics, or Real Estate) is preferred. Shift: 1st shift (United States of America) Hours Per Week: 40
Company Description It all started with an idea at Square in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, and save to our millions of monthly active users. We want to make the world's relationship with money more relatable, instantly available, and universally accessible. This is our mission, and it's why working at Cash App means so much more than a job. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward creativity, collaboration and impact. We've been a distributed team since day one, and we've got offices and remote teammates across the globe. Our offices are great, but many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. Check out our locations, benefits, and more at cash.app/careers to learn more! Job Description As Cash App's Head of Real Estate & Workplace Experience you will lead a multidisciplinary team responsible for managing Cash App's global Real Estate portfolio and Workplace Experience function. In this position you will be charged with building dynamic spaces, programs and processes that enable our employees to be their most productive and creative selves. You will innovate on decades old established programs in order to engage a broadly distributed and growing global team. You are an inspiring leader who excels at managing people and effectively collaborating and communicating with both cross functional business partners and key external vendors. You are organized and methodical with a clear ability to move projects forward. You take pride in making all of our spaces both beautiful and functional, and know how important even the smallest details are to delivering an exceptional experience to our employees - your customers. Your team's efforts will contribute significantly to scaling Cash's unique culture as we rapidly expand. This role can be based out of any of our office locations, or can be remote. Responsibilities Strategically manage Cash App's Real Estate portfolio in coordination with corporate finance and real estate business partners Lead and direct the efforts required to concurrently manage multiple design, construction and facilities projects around the globe Further develop our approach to office design with an aim to build inspiring spaces that meet the needs of a primarily hybrid workforce Actively collaborate with a variety of cross functional business partners to ensure a consistent delivery of exceptional experiences to our employees within our shared office and virtual spaces Own, develop and manage a complex budget consisting of both operating and capital expenditures spanning across various departments including Real Estate and Workplace Lead a team of highly skilled Office Managers Qualifications 10+ years of experience in Real Estate, Workplace and/or Facilities leadership positions Strong analytical, conceptual thinking, strategic planning and execution skills Exceptional verbal and written skills and experience working with senior leadership including C-suite Exceptional track record of establishing relationships, influencing and negotiating competing priorities among business partners Ability to independently establish objectives and build roadmaps that lead towards consistent execution upon goals Proven leadership skills with an ability to motivate, engage, and promote talent Demonstrated comfort working in ambiguous environments, with an ability to maneuver team's workflow to address shifting priorities Capable of accepting and delivering feedback creatively to delivery improved results Experience leading a global portfolio with a demonstrated ability to effectively manage work and lead teams across various geographies and timezones Additional Information We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.
09/18/2021
Full time
Company Description It all started with an idea at Square in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, and save to our millions of monthly active users. We want to make the world's relationship with money more relatable, instantly available, and universally accessible. This is our mission, and it's why working at Cash App means so much more than a job. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward creativity, collaboration and impact. We've been a distributed team since day one, and we've got offices and remote teammates across the globe. Our offices are great, but many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. Check out our locations, benefits, and more at cash.app/careers to learn more! Job Description As Cash App's Head of Real Estate & Workplace Experience you will lead a multidisciplinary team responsible for managing Cash App's global Real Estate portfolio and Workplace Experience function. In this position you will be charged with building dynamic spaces, programs and processes that enable our employees to be their most productive and creative selves. You will innovate on decades old established programs in order to engage a broadly distributed and growing global team. You are an inspiring leader who excels at managing people and effectively collaborating and communicating with both cross functional business partners and key external vendors. You are organized and methodical with a clear ability to move projects forward. You take pride in making all of our spaces both beautiful and functional, and know how important even the smallest details are to delivering an exceptional experience to our employees - your customers. Your team's efforts will contribute significantly to scaling Cash's unique culture as we rapidly expand. This role can be based out of any of our office locations, or can be remote. Responsibilities Strategically manage Cash App's Real Estate portfolio in coordination with corporate finance and real estate business partners Lead and direct the efforts required to concurrently manage multiple design, construction and facilities projects around the globe Further develop our approach to office design with an aim to build inspiring spaces that meet the needs of a primarily hybrid workforce Actively collaborate with a variety of cross functional business partners to ensure a consistent delivery of exceptional experiences to our employees within our shared office and virtual spaces Own, develop and manage a complex budget consisting of both operating and capital expenditures spanning across various departments including Real Estate and Workplace Lead a team of highly skilled Office Managers Qualifications 10+ years of experience in Real Estate, Workplace and/or Facilities leadership positions Strong analytical, conceptual thinking, strategic planning and execution skills Exceptional verbal and written skills and experience working with senior leadership including C-suite Exceptional track record of establishing relationships, influencing and negotiating competing priorities among business partners Ability to independently establish objectives and build roadmaps that lead towards consistent execution upon goals Proven leadership skills with an ability to motivate, engage, and promote talent Demonstrated comfort working in ambiguous environments, with an ability to maneuver team's workflow to address shifting priorities Capable of accepting and delivering feedback creatively to delivery improved results Experience leading a global portfolio with a demonstrated ability to effectively manage work and lead teams across various geographies and timezones Additional Information We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.
Our client, a leading global financial services company, has approximately 200 million customer accounts and does business in more than 140 countries. They provide consumers, corporations, governments and institutions with financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Description: Business Office Manager Job Overview The Chief of Staff function is part of the Global Functions Technology (GFT) Business Office. The role serves as a strategic advisor and counsel to the leader within GFT that they support. Chief of Staff support the delivery of the group's strategic programs and organization, as well as keeping senior clients and stakeholders informed on day to day activities of the operations. This is achieved through driving activities to meet strategic organizational goals and managing the many tasks that are critical to the efficient and effective operation of the application support function. They are responsible for helping executive leaders manage change and translate the strategic vision to their teams and internal partners, stakeholders and employees. They help achieve integrated organizational goals by defining objectives, measures and protocols, providing the vision and ensuring plans are aligned, facilitating collaboration, and monitoring progress. Responsibilities: o Drive administrative, operational, reporting and quality improvements through partnership with internal teams. o Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity. o Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters. o Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing. o Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy. o Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed. o Work with Technology leadership to support the Business People strategy as well as the Communication strategy for the Business Function. o Enhance and monitor business management routines and disciplines for your team's compliance with corporate policies. o Conduct analyses to drive further insights and promote continuous process improvement to best practices for the team. o Work with Business Managers to ensure clear and timely reporting of new and emerging business management issues to senior management. o Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Major Global Bankgroup , its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. o Other administrative duties and ad hoc projects, as necessary o Liaise with Finance, Technology, Risk and Control, PMO, HR, Vendor Management and other Business Office teams to build and maintain the appropriate supporting infrastructure for business management. Qualifications: o Experience in global and complex settings with multiple stakeholders. o Strong proven track record in financial analysis and reporting, preferably in a technology or software development organization. o Candidate should be experienced in program budgeting, expense tracking and vendor financial management. o Strong Project Management skills o Strong Resource Management skills with global teams o Strong leadership, interpersonal and relationship-building skills. o Excellent Analytical skills. o Excellent Microsoft Office skills in Excel, Access, PowerPoint. o Strong team player and work effectively in a matrix organization. o Proven ability to work in high-pressure environments o Consistently demonstrate clear and concise written and verbal communication o Able to adapt quickly to new tools and processes. Education: o Bachelor's degree/University degree or equivalent experience o Master's degree preferred • The Business Sr. Group Manager manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s). Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be doing involved or responsible for diverse (cross-discipline) activities. Typically, a direct report to a C16 role and function as an intergral member of the functional leadership team within a country/site location, job family, or line of business. Responsibilities: o This senior leader will own the product profit and loss (P&L) and will lead the team responsible for creating, growing and delivering the P&L, customer product offerings and product pricing. In addition, this role and his/her team will own and drive all digital capability acceleration efforts/projects to provide new, best-in-class digital features and capabilities. o Additional responsibilities include: o Identify forward-compatible top talent inside and outside of the organization. Ongoing leadership of the team and creation of an innovative, play-to-win culture o Partner closely with internal stakeholders to re-design our mobile experience, drive new customer acquisition efforts, deepen existing customer relationships through the refinement and creation of compelling product offerings o Accountable for business economics, outcomes and roll out of digital acceleration efforts including the development and tracking of Key Performance Indicators ( KPIs ) to measure business impact and P&L management and tracking against targets o Establish governance of all initiatives including continuous communication with partner business organizations, as well as compliance and legal departments, to ensure all products are within guidelines and standards 155118 Please see our complete list of jobs at: Job Requirements: Our client, a leading global financial services company, has approximately 200 million customer accounts and does business in more than 140 countries. They provide consumers, corporations, governments and institutions with financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Description: Business Office Manager Job Overview The Chief of Staff function is part of the Global Functions Technology (GFT) Business Office. The role serves as a strategic advisor and counsel to the leader within GFT that they support. Chief of Staff support the delivery of the group's strategic programs and organization, as well as keeping senior clients and stakeholders informed on day to day activities of the operations. This is achieved through driving activities to meet strategic organizational goals and managing the many tasks that are critical to the efficient and effective operation of the application support function. They are responsible for helping executive leaders manage change and translate the strategic vision to their teams and internal partners, stakeholders and employees. They help achieve integrated organizational goals by defining objectives, measures and protocols, providing the vision and ensuring plans are aligned, facilitating collaboration, and monitoring progress. Responsibilities: o Drive administrative, operational, reporting and quality improvements through partnership with internal teams. o Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity. o Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters...... click apply for full job details
09/12/2021
Full time
Our client, a leading global financial services company, has approximately 200 million customer accounts and does business in more than 140 countries. They provide consumers, corporations, governments and institutions with financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Description: Business Office Manager Job Overview The Chief of Staff function is part of the Global Functions Technology (GFT) Business Office. The role serves as a strategic advisor and counsel to the leader within GFT that they support. Chief of Staff support the delivery of the group's strategic programs and organization, as well as keeping senior clients and stakeholders informed on day to day activities of the operations. This is achieved through driving activities to meet strategic organizational goals and managing the many tasks that are critical to the efficient and effective operation of the application support function. They are responsible for helping executive leaders manage change and translate the strategic vision to their teams and internal partners, stakeholders and employees. They help achieve integrated organizational goals by defining objectives, measures and protocols, providing the vision and ensuring plans are aligned, facilitating collaboration, and monitoring progress. Responsibilities: o Drive administrative, operational, reporting and quality improvements through partnership with internal teams. o Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity. o Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters. o Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing. o Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy. o Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed. o Work with Technology leadership to support the Business People strategy as well as the Communication strategy for the Business Function. o Enhance and monitor business management routines and disciplines for your team's compliance with corporate policies. o Conduct analyses to drive further insights and promote continuous process improvement to best practices for the team. o Work with Business Managers to ensure clear and timely reporting of new and emerging business management issues to senior management. o Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Major Global Bankgroup , its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. o Other administrative duties and ad hoc projects, as necessary o Liaise with Finance, Technology, Risk and Control, PMO, HR, Vendor Management and other Business Office teams to build and maintain the appropriate supporting infrastructure for business management. Qualifications: o Experience in global and complex settings with multiple stakeholders. o Strong proven track record in financial analysis and reporting, preferably in a technology or software development organization. o Candidate should be experienced in program budgeting, expense tracking and vendor financial management. o Strong Project Management skills o Strong Resource Management skills with global teams o Strong leadership, interpersonal and relationship-building skills. o Excellent Analytical skills. o Excellent Microsoft Office skills in Excel, Access, PowerPoint. o Strong team player and work effectively in a matrix organization. o Proven ability to work in high-pressure environments o Consistently demonstrate clear and concise written and verbal communication o Able to adapt quickly to new tools and processes. Education: o Bachelor's degree/University degree or equivalent experience o Master's degree preferred • The Business Sr. Group Manager manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s). Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be doing involved or responsible for diverse (cross-discipline) activities. Typically, a direct report to a C16 role and function as an intergral member of the functional leadership team within a country/site location, job family, or line of business. Responsibilities: o This senior leader will own the product profit and loss (P&L) and will lead the team responsible for creating, growing and delivering the P&L, customer product offerings and product pricing. In addition, this role and his/her team will own and drive all digital capability acceleration efforts/projects to provide new, best-in-class digital features and capabilities. o Additional responsibilities include: o Identify forward-compatible top talent inside and outside of the organization. Ongoing leadership of the team and creation of an innovative, play-to-win culture o Partner closely with internal stakeholders to re-design our mobile experience, drive new customer acquisition efforts, deepen existing customer relationships through the refinement and creation of compelling product offerings o Accountable for business economics, outcomes and roll out of digital acceleration efforts including the development and tracking of Key Performance Indicators ( KPIs ) to measure business impact and P&L management and tracking against targets o Establish governance of all initiatives including continuous communication with partner business organizations, as well as compliance and legal departments, to ensure all products are within guidelines and standards 155118 Please see our complete list of jobs at: Job Requirements: Our client, a leading global financial services company, has approximately 200 million customer accounts and does business in more than 140 countries. They provide consumers, corporations, governments and institutions with financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Description: Business Office Manager Job Overview The Chief of Staff function is part of the Global Functions Technology (GFT) Business Office. The role serves as a strategic advisor and counsel to the leader within GFT that they support. Chief of Staff support the delivery of the group's strategic programs and organization, as well as keeping senior clients and stakeholders informed on day to day activities of the operations. This is achieved through driving activities to meet strategic organizational goals and managing the many tasks that are critical to the efficient and effective operation of the application support function. They are responsible for helping executive leaders manage change and translate the strategic vision to their teams and internal partners, stakeholders and employees. They help achieve integrated organizational goals by defining objectives, measures and protocols, providing the vision and ensuring plans are aligned, facilitating collaboration, and monitoring progress. Responsibilities: o Drive administrative, operational, reporting and quality improvements through partnership with internal teams. o Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity. o Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters...... click apply for full job details
Job Description ABOUT QRM provides real estate management services to private investors, capital advisors, pension funds and private owners throughout California's affordable housing industry. We believe in a job well done. We know that continuous training and employee development are key components to success. Our corporate culture focuses on excellence and integrity Significant career advancement opportunities Collaborative team based environment Ongoing training programs and Educational incentives Corporate sponsored community service and philanthropy Competitive compensation, benefits, and incentive programs JOB DESCRIPTION The Portfolio Manager will have overall accountability for the operations of the assigned 11 Southern California conventional properties and will operate the center/s in accordance with policies and standards with the goal of improved profitability. The Portfolio Manager will have thorough understanding of industry practices, budget forecasting, compliance requirements, company strategic objectives, risk management systems and procedures, and government regulations as it impacts real estate operations. Our Portfolio Manager requires a comprehensive understanding of operating best practices and implications to short- and long-term financial performance. The Portfolio Manager administers the operational management of the portfolio as assigned and considers overall company policy and strategy in all decision making. Excellent communication skills are key to a successful implementation of operational goals. The Portfolio Manager is also responsible for demonstrating initiative, personal awareness, professionalism, positive attitude, and integrity; exercise high quality customer service and leadership in all areas of performance. Project a professional image and demeanor. Understand, apply and comply with all company policies and procedures. In addition, the Portfolio Manager assists with specialty leasing and marketing programs and events and identifies and resolves Human Resources issues under the direction of the CFO and Director of Property Management, and consistent with internal policies. This position will focus on fine tuning operational methods with the overall goal of improving NOI (Net Operating Income) performance for a given property and in the aggregate portfolio. COMPENSATION : $80-$100K *ONLY CANDIDATES WHO MEET THE FOLLOWING EXPERIENCE REQUIREMENTS WILL BE CONSIDERED!!!!* EXPERIENCE: MINIMUM 5 years EXPERIENCE working as a Portfolio Manager for a property management company MUST BE ABLE TO COMMUTE TO OUR CORPORATE OFFICE IN NEWPORT BEACH, CA 2 TIMES A WEEK!!!! MUST HAVE PRIOR REAL ESTATE/PROPERTY MANAGEMENT EXPERIENCE Minimum 3 years experience overseeing conventional properties Must have previous experience working with RealPage 3+ years of supervisory experience; overseeing other conventional property managers Demonstrative working knowledge of computer software (Real Page, Dropbox) and peripherals with proficiency in Excel, Word, Outlook and PowerPoint. JOB DUTIES: Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work-flows and procedures. Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals. Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods. Managing Customer Focus - Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery. Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Innovation - Creates opportunities for solutions to problems. Thinks creatively about improvements and ongoing situations. Suggests new ideas after careful consideration. Matches innovation to strategic goals. Managing People - Develops subordinates' skills and encourages growth. Includes subordinates in planning. Makes self available to subordinates. Provides direction and gains compliance. Provides regular performance feedback. Takes responsibility for subordinates' activities. Planning and Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner. Project Management - Communicates changes and progress; Completes projects on time and within budget. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations. Interpersonal Skills - Maintains confidentiality; Keeps emotions under control. Supervisory Responsibilities - Directly supervises employee(s) at property(ies). Direct Reports may include: Assistant Facilities Manager, maintenance staff, community managers and assistants, and leasing staff. These reports may be direct company employees or contracted employees). Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. TRAVEL- Must be able to travel to various properties as needed. Benefits Package Vacation Pay, Sick Time, Holiday Pay Auto/Cell allowance Annual Bonus Health Insurance (PPO, HMO) Dental and vision plans Prescription drug plans Life Insurance Wellness Program Tuition Reimbursement Rent Credit Reporting Benefit 401(k) Plan including employer match EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER We are an equal opportunity employer and promotes a work environment where diversity is embraced.
09/11/2021
Full time
Job Description ABOUT QRM provides real estate management services to private investors, capital advisors, pension funds and private owners throughout California's affordable housing industry. We believe in a job well done. We know that continuous training and employee development are key components to success. Our corporate culture focuses on excellence and integrity Significant career advancement opportunities Collaborative team based environment Ongoing training programs and Educational incentives Corporate sponsored community service and philanthropy Competitive compensation, benefits, and incentive programs JOB DESCRIPTION The Portfolio Manager will have overall accountability for the operations of the assigned 11 Southern California conventional properties and will operate the center/s in accordance with policies and standards with the goal of improved profitability. The Portfolio Manager will have thorough understanding of industry practices, budget forecasting, compliance requirements, company strategic objectives, risk management systems and procedures, and government regulations as it impacts real estate operations. Our Portfolio Manager requires a comprehensive understanding of operating best practices and implications to short- and long-term financial performance. The Portfolio Manager administers the operational management of the portfolio as assigned and considers overall company policy and strategy in all decision making. Excellent communication skills are key to a successful implementation of operational goals. The Portfolio Manager is also responsible for demonstrating initiative, personal awareness, professionalism, positive attitude, and integrity; exercise high quality customer service and leadership in all areas of performance. Project a professional image and demeanor. Understand, apply and comply with all company policies and procedures. In addition, the Portfolio Manager assists with specialty leasing and marketing programs and events and identifies and resolves Human Resources issues under the direction of the CFO and Director of Property Management, and consistent with internal policies. This position will focus on fine tuning operational methods with the overall goal of improving NOI (Net Operating Income) performance for a given property and in the aggregate portfolio. COMPENSATION : $80-$100K *ONLY CANDIDATES WHO MEET THE FOLLOWING EXPERIENCE REQUIREMENTS WILL BE CONSIDERED!!!!* EXPERIENCE: MINIMUM 5 years EXPERIENCE working as a Portfolio Manager for a property management company MUST BE ABLE TO COMMUTE TO OUR CORPORATE OFFICE IN NEWPORT BEACH, CA 2 TIMES A WEEK!!!! MUST HAVE PRIOR REAL ESTATE/PROPERTY MANAGEMENT EXPERIENCE Minimum 3 years experience overseeing conventional properties Must have previous experience working with RealPage 3+ years of supervisory experience; overseeing other conventional property managers Demonstrative working knowledge of computer software (Real Page, Dropbox) and peripherals with proficiency in Excel, Word, Outlook and PowerPoint. JOB DUTIES: Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work-flows and procedures. Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals. Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods. Managing Customer Focus - Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery. Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Innovation - Creates opportunities for solutions to problems. Thinks creatively about improvements and ongoing situations. Suggests new ideas after careful consideration. Matches innovation to strategic goals. Managing People - Develops subordinates' skills and encourages growth. Includes subordinates in planning. Makes self available to subordinates. Provides direction and gains compliance. Provides regular performance feedback. Takes responsibility for subordinates' activities. Planning and Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner. Project Management - Communicates changes and progress; Completes projects on time and within budget. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations. Interpersonal Skills - Maintains confidentiality; Keeps emotions under control. Supervisory Responsibilities - Directly supervises employee(s) at property(ies). Direct Reports may include: Assistant Facilities Manager, maintenance staff, community managers and assistants, and leasing staff. These reports may be direct company employees or contracted employees). Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. TRAVEL- Must be able to travel to various properties as needed. Benefits Package Vacation Pay, Sick Time, Holiday Pay Auto/Cell allowance Annual Bonus Health Insurance (PPO, HMO) Dental and vision plans Prescription drug plans Life Insurance Wellness Program Tuition Reimbursement Rent Credit Reporting Benefit 401(k) Plan including employer match EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER We are an equal opportunity employer and promotes a work environment where diversity is embraced.
Johnson & Johnson is recruiting for a Senior Manager, FM Sub Regional Lead. The position can be located in Georgia, within driving distance of our Cornelia or Athens site. At Johnson & Johnson, we believe good health is the foundation of vibrant lives, growing communities and forward progress. As the world's largest and most broadly-based healthcare company, we are committed to using our reach and size for good. We strive to improve access and affordability, build healthier communities, and put a healthy mind, body and environment within reach of everyone, everywhere. Every day, our more than 130,000 employees across the world are blending heart, science and resourcefulness to profoundly change the trajectory of health for humanity. At Engineering & Property Services (E&PS) we take care of all J&J buildings around the world providing end to end services from Real Estate, Engineering & Strategic Project Delivery to Facilities Management. We have a profound influence on the entire J&J Enterprise, providing innovative workplaces where our employees can collaborate and grow, and delivering flexible site solutions which enable our business to best serve our important customers and patients. The Sr Manager, FM Micro Regional Lead is accountable for driving FM capabilities within a select group of assigned facilities and providing oversight of facilities management outsourcing partners. This role is responsible for facilities maintenance operations, infrastructure management, and employee and business services. The role is also responsible for the performance of site services, maintenance, utilities, move services, and all facilities operations. The role is responsible for coordination of site facilities projects. This position is responsible for ensuring high quality, safe, compliant, efficient and effective workplaces across all sites within a micro-region. The candidate for this role will have the ability to lead all aspects of and coordinate between sites of varying size, complexity, and needs. The candidate should have experience in facilities maintenance operations, infrastructure management, space management and regulated facilities. Key relationships include outsourced vendors, business customers, Regional and Sub Regional FM leadership, Global Workstreams Organization, and key JNJ partners (e.g., Finance, IT, HR, EHS, GHS, and / or Procurement). Key Responsibilities Drive FM focus and capabilities within the micro region Coordinate with peers in the sub region Serve as primary point of contact to site level business customer for Facilities quality, safety, compliance, and performance Manage site and micro-regional relationships with outsourcing partners, JNJ functions, business customers and authorities. Serve as primary site liaison for EHSS compliance Ensure compliance with external and internal requirements Ensure site facilities are aligned with good commercial, laboratory and manufacturing practices, and other regulations Share E&PS key performance metrics, benchmarks, and best practices to establish a high performance and continuous improvement culture Implement and maintain business continuity plans and infrastructure management programs Support Project Development and Delivery teams on capital and infrastructure projects Coordinate between business units and contractors during planning / construction as needed Attend and/or chair customer and FM Facilities level governance forums Coordinate inspections on site, as needed Identify and apply E&PS programs and methodologies to generate savings and optimize the site and business performance Capture and provide site specific data and information to support regional and global metrics, programs and performance analysis Responsible to champion and deliver FM Global Functions and E&PS critical initiatives within micro region Qualifications Education & Experience Bachelor's degree in Facilities Management, Engineering, Business, Architecture, etc. or equivalent required Master's degree in related field, or equivalent preferred Certifications (e.g., MCR, SLCR, etc.) preferred Required Experience, Skills & Knowledge Minimum of 8+ years of CRE / facilities experience Good management and strong technical skills Confirmed knowledge in technical and business subject areas Detailed success achieving project goals Strong record of local collaboration ensuring completion of projects and people development Strong communication skills both written and oral Ability to focus strategically while maintaining a tactical focus Ability to adapt emerging standard methodologies and industry innovations Ability to lead diverse teams through change and organizational transformation Digital literacy, including proven understanding of MS Office suite Ability to travel regularly between sites, up to 75% of time Preferred Budget/financial leadership skills Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Primary Location United States-Georgia-Athens- Other Locations North America-United States-Georgia, United States-Georgia-Cornelia Organization Johnson & Johnson Services Inc. (6090) Job Function Facilities Requisition ID W
09/05/2021
Full time
Johnson & Johnson is recruiting for a Senior Manager, FM Sub Regional Lead. The position can be located in Georgia, within driving distance of our Cornelia or Athens site. At Johnson & Johnson, we believe good health is the foundation of vibrant lives, growing communities and forward progress. As the world's largest and most broadly-based healthcare company, we are committed to using our reach and size for good. We strive to improve access and affordability, build healthier communities, and put a healthy mind, body and environment within reach of everyone, everywhere. Every day, our more than 130,000 employees across the world are blending heart, science and resourcefulness to profoundly change the trajectory of health for humanity. At Engineering & Property Services (E&PS) we take care of all J&J buildings around the world providing end to end services from Real Estate, Engineering & Strategic Project Delivery to Facilities Management. We have a profound influence on the entire J&J Enterprise, providing innovative workplaces where our employees can collaborate and grow, and delivering flexible site solutions which enable our business to best serve our important customers and patients. The Sr Manager, FM Micro Regional Lead is accountable for driving FM capabilities within a select group of assigned facilities and providing oversight of facilities management outsourcing partners. This role is responsible for facilities maintenance operations, infrastructure management, and employee and business services. The role is also responsible for the performance of site services, maintenance, utilities, move services, and all facilities operations. The role is responsible for coordination of site facilities projects. This position is responsible for ensuring high quality, safe, compliant, efficient and effective workplaces across all sites within a micro-region. The candidate for this role will have the ability to lead all aspects of and coordinate between sites of varying size, complexity, and needs. The candidate should have experience in facilities maintenance operations, infrastructure management, space management and regulated facilities. Key relationships include outsourced vendors, business customers, Regional and Sub Regional FM leadership, Global Workstreams Organization, and key JNJ partners (e.g., Finance, IT, HR, EHS, GHS, and / or Procurement). Key Responsibilities Drive FM focus and capabilities within the micro region Coordinate with peers in the sub region Serve as primary point of contact to site level business customer for Facilities quality, safety, compliance, and performance Manage site and micro-regional relationships with outsourcing partners, JNJ functions, business customers and authorities. Serve as primary site liaison for EHSS compliance Ensure compliance with external and internal requirements Ensure site facilities are aligned with good commercial, laboratory and manufacturing practices, and other regulations Share E&PS key performance metrics, benchmarks, and best practices to establish a high performance and continuous improvement culture Implement and maintain business continuity plans and infrastructure management programs Support Project Development and Delivery teams on capital and infrastructure projects Coordinate between business units and contractors during planning / construction as needed Attend and/or chair customer and FM Facilities level governance forums Coordinate inspections on site, as needed Identify and apply E&PS programs and methodologies to generate savings and optimize the site and business performance Capture and provide site specific data and information to support regional and global metrics, programs and performance analysis Responsible to champion and deliver FM Global Functions and E&PS critical initiatives within micro region Qualifications Education & Experience Bachelor's degree in Facilities Management, Engineering, Business, Architecture, etc. or equivalent required Master's degree in related field, or equivalent preferred Certifications (e.g., MCR, SLCR, etc.) preferred Required Experience, Skills & Knowledge Minimum of 8+ years of CRE / facilities experience Good management and strong technical skills Confirmed knowledge in technical and business subject areas Detailed success achieving project goals Strong record of local collaboration ensuring completion of projects and people development Strong communication skills both written and oral Ability to focus strategically while maintaining a tactical focus Ability to adapt emerging standard methodologies and industry innovations Ability to lead diverse teams through change and organizational transformation Digital literacy, including proven understanding of MS Office suite Ability to travel regularly between sites, up to 75% of time Preferred Budget/financial leadership skills Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Primary Location United States-Georgia-Athens- Other Locations North America-United States-Georgia, United States-Georgia-Cornelia Organization Johnson & Johnson Services Inc. (6090) Job Function Facilities Requisition ID W
