Amazon Data Services, Inc.
Jeffersonville, Ohio
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Role Responsibilities and Requirements: Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendors or in panel builders facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - 1+ year working with computer components and operating systems. - 1+ year working with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - One-year experience working in a Data Center or mission critical environment. - Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Role Responsibilities and Requirements: Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendors or in panel builders facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - 1+ year working with computer components and operating systems. - 1+ year working with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - One-year experience working in a Data Center or mission critical environment. - Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Epsilon
Irving, Texas
Company Description Epsilon is the leader in outcome-based marketing. We enable marketing thats built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilons award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the worlds top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter Job Description Summary Responsible for understanding client network requirements and implementation of network services to meet our enterprise requirements. Primary objective is to identify optimal networking and communications solutions that deliver long term capabilities, capacity, reliability and resiliency for the enterprise and clients to successfully maintain and grow business and client operations. Duties and Responsibilities Network Administrator II level role that involves understanding client and enterprise technical requirements, and deploying optimal networking and connectivity solutions that enable clients and the enterprise to achieve their operational and business goals. Required to support technical details for formal project proposals for network connectivity and configurations. Day-to-day interaction with internal client teams, providers, equipment suppliers and 3rd party network vendors, to engage their technical resources to perform tasks. Role requires on-call support as well as scheduling and attendance for maintenance windows during weekend. Resource can expect to routinely be called upon to analyze and interpret traffic and utilization of services on network connections. Participation in disaster recovery exercises, pre-production certification testing and troubleshooting events is expected. Coordinate internal operations to meet and exceed data communications project expectations (including but not limited to engineering/development, certifications testing, Network and IT Operations, capacity planning and production readiness. Accountable for resolving project level, cross-functional, partnership issues and escalations. Manage client expectations for data communications connectivity and related services to Epsilon products and applications, throughout project(s) lifecycle. Client expectations include functionality, cost, delivery schedule, support readiness and relationships (usually working directly with senior level technical resources, project managers and business decision makers). Essential Position Functions: o High organizational skills o Ability to handle multi-tasks and meet deadlines o Ability to work efficiently and productively with minimal direction or guidance o Capable of exercising extreme discretion and independent judgment o Ability to handle extremely confidential information in a professional manner o Ability to communicate, both verbally and written, with a high level of confidence o Travel o MS Office skills with focus on Visio, Word and Excel Education and Experience o College degree or comparable certification in IT, telecommunications, computer science, or related field preferred. o Minimum four years of experience required in planning, coordination and implementation of network technology projects. o Must be experienced in the network troubleshooting of complex multi-vendor geographically separated networks. o Experience in administrating authentication controls like ACS/ISE (Radius, RSA/SecureID and TACACS+) in the enterprise. o Experience with implementing and maintaining encryption techniques and standards (3DES, PKI, MD5, SSH, SSL), in a client and site-to-site configuration. o Must have operational level knowledge and experience in the deployment and maintenance of service provider network routing architectures using protocols such as OSPF, BGP, EIGRP, and RIP. o Advance knowledge in implementing and supporting switched networks, including (VTP, STP, HSRP, trunking, VLANs, port security and monitoring) in a multi-vendor environment. o Understanding of logical network design including DMZs, WANs, and client connectivity solutions. o Requires an in-depth knowledge of TCP/IP and communication protocols in LAN / MAN / WAN environments. o Must have hands on experiences in the following protocols/technologies: Route manipulation (Redistribution, Summarization, Route filtering and Policy Routing), VPN (client and site-to-site), Ethernet Switching: (Cisco IOS, JunOS switch configurations, VLANs/Trunking, Spanning Tree, HSRP/VRRP), IOS features: (PAT ,NAT, SNMP, NetFlow, QoS), Security server protocols (SCP, SFTP, HTTPS, etc.), Traffic filtering, Access lists, Radius, Tacacs+, IOS VPN, IPSec, /ASA firewalls, firewalls, , Solarwinds Orion & NCM, Cisco Routers(ASR, 2900,3900, ), Catalyst 6500, 4500, Nexus, and other model switches, Citrix NetScaler and/or F5 load balancers/GTM, Infoblox DNS, o This role requires strong communication skills. o This role requires some project management skills. o Ability to work with team members globally o This role also requires operational processes and technical foundations. o Following certifications are a plus: CCNA, CCNP, CCIE, ITIL V3 foundation. O Knowledge and experience on AWS/Azure cloud technology in a plus Typical Physical Demands: Requires sitting, standing, bending, stooping, and reaching. May require some heavy lifting (75 pounds maximum) and carrying of up to 50 pounds at times. Requires manual dexterity sufficient to operate standard office machines such as computer, printer, copier, telephone and other office equipment. Requires normal range of hearing and vision. Typical Mental Demands: Able to deal with stress associated with fast-paced work environment. Multiple priorities/tasks. Make judgment decisions and adapt to changing work situations. Grasp and apply new ideas. Communicate with various personalities at all levels. Working Conditions: Works in a typical office setting but may be required to perform work in a data center. Occasionally called upon to work hours in excess of your normal daily schedule. Conclusion: This position description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with this position. Working Hours: Engineer should be willing to work in 24*7*365 rotational shifts or static 04:30 AM IST 01:30 PM IST shift (Monday and Friday) along with weekend oncall support on rotational basis. Qualifications Additional Information Great People, Deserve Great Benefits We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career. Epsilon is an Equal Opportunity Employer. Epsilons policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. #LI-LJ1 REF94638O
Company Description Epsilon is the leader in outcome-based marketing. We enable marketing thats built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilons award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the worlds top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter Job Description Summary Responsible for understanding client network requirements and implementation of network services to meet our enterprise requirements. Primary objective is to identify optimal networking and communications solutions that deliver long term capabilities, capacity, reliability and resiliency for the enterprise and clients to successfully maintain and grow business and client operations. Duties and Responsibilities Network Administrator II level role that involves understanding client and enterprise technical requirements, and deploying optimal networking and connectivity solutions that enable clients and the enterprise to achieve their operational and business goals. Required to support technical details for formal project proposals for network connectivity and configurations. Day-to-day interaction with internal client teams, providers, equipment suppliers and 3rd party network vendors, to engage their technical resources to perform tasks. Role requires on-call support as well as scheduling and attendance for maintenance windows during weekend. Resource can expect to routinely be called upon to analyze and interpret traffic and utilization of services on network connections. Participation in disaster recovery exercises, pre-production certification testing and troubleshooting events is expected. Coordinate internal operations to meet and exceed data communications project expectations (including but not limited to engineering/development, certifications testing, Network and IT Operations, capacity planning and production readiness. Accountable for resolving project level, cross-functional, partnership issues and escalations. Manage client expectations for data communications connectivity and related services to Epsilon products and applications, throughout project(s) lifecycle. Client expectations include functionality, cost, delivery schedule, support readiness and relationships (usually working directly with senior level technical resources, project managers and business decision makers). Essential Position Functions: o High organizational skills o Ability to handle multi-tasks and meet deadlines o Ability to work efficiently and productively with minimal direction or guidance o Capable of exercising extreme discretion and independent judgment o Ability to handle extremely confidential information in a professional manner o Ability to communicate, both verbally and written, with a high level of confidence o Travel o MS Office skills with focus on Visio, Word and Excel Education and Experience o College degree or comparable certification in IT, telecommunications, computer science, or related field preferred. o Minimum four years of experience required in planning, coordination and implementation of network technology projects. o Must be experienced in the network troubleshooting of complex multi-vendor geographically separated networks. o Experience in administrating authentication controls like ACS/ISE (Radius, RSA/SecureID and TACACS+) in the enterprise. o Experience with implementing and maintaining encryption techniques and standards (3DES, PKI, MD5, SSH, SSL), in a client and site-to-site configuration. o Must have operational level knowledge and experience in the deployment and maintenance of service provider network routing architectures using protocols such as OSPF, BGP, EIGRP, and RIP. o Advance knowledge in implementing and supporting switched networks, including (VTP, STP, HSRP, trunking, VLANs, port security and monitoring) in a multi-vendor environment. o Understanding of logical network design including DMZs, WANs, and client connectivity solutions. o Requires an in-depth knowledge of TCP/IP and communication protocols in LAN / MAN / WAN environments. o Must have hands on experiences in the following protocols/technologies: Route manipulation (Redistribution, Summarization, Route filtering and Policy Routing), VPN (client and site-to-site), Ethernet Switching: (Cisco IOS, JunOS switch configurations, VLANs/Trunking, Spanning Tree, HSRP/VRRP), IOS features: (PAT ,NAT, SNMP, NetFlow, QoS), Security server protocols (SCP, SFTP, HTTPS, etc.), Traffic filtering, Access lists, Radius, Tacacs+, IOS VPN, IPSec, /ASA firewalls, firewalls, , Solarwinds Orion & NCM, Cisco Routers(ASR, 2900,3900, ), Catalyst 6500, 4500, Nexus, and other model switches, Citrix NetScaler and/or F5 load balancers/GTM, Infoblox DNS, o This role requires strong communication skills. o This role requires some project management skills. o Ability to work with team members globally o This role also requires operational processes and technical foundations. o Following certifications are a plus: CCNA, CCNP, CCIE, ITIL V3 foundation. O Knowledge and experience on AWS/Azure cloud technology in a plus Typical Physical Demands: Requires sitting, standing, bending, stooping, and reaching. May require some heavy lifting (75 pounds maximum) and carrying of up to 50 pounds at times. Requires manual dexterity sufficient to operate standard office machines such as computer, printer, copier, telephone and other office equipment. Requires normal range of hearing and vision. Typical Mental Demands: Able to deal with stress associated with fast-paced work environment. Multiple priorities/tasks. Make judgment decisions and adapt to changing work situations. Grasp and apply new ideas. Communicate with various personalities at all levels. Working Conditions: Works in a typical office setting but may be required to perform work in a data center. Occasionally called upon to work hours in excess of your normal daily schedule. Conclusion: This position description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with this position. Working Hours: Engineer should be willing to work in 24*7*365 rotational shifts or static 04:30 AM IST 01:30 PM IST shift (Monday and Friday) along with weekend oncall support on rotational basis. Qualifications Additional Information Great People, Deserve Great Benefits We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career. Epsilon is an Equal Opportunity Employer. Epsilons policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. #LI-LJ1 REF94638O
