Summary The Senior IT Director of Service Delivery and Customer Experience oversees IT customer service throughout the Baptist corporate information technology functions. The core areas of responsibility are oversight of all IT site support functions across the organization through a management team, the IT Service (Help) Desk function, and IT Communications. The position is focused on a solid understanding of operations and process and be able to create a common understanding of service level expectations while working in a participative manner with the end users as well as operational representatives to build relationships with customers throughout our various service areas. Responsibilities Oversee a team of direct reports who in turn collaborate with site support teams across our 22 acute care settings, our 150+ ambulatory sites, business operations, and academic environments. Service Markets encompass West-Tennessee, Northern to Mid-Mississippi, North East Arkansas, and our Baptist University campus service areas. Oversee our IT Customer Service Desk for Baptist Memorial Health's Corporate IT department. Responsible for Corporate IT customer communications across the organization. Provide leadership and be responsible for delivery of IT customer service throughout Baptist Memorial Health. Establish credibility with all key customers in the system including being primary liaison to our Baptist Medical Group physicians. Deliver a user focused, customer experience that ensures the information technology team is a client services organization. Both internally and externally. Promote communication between IT and system users. Develop a credible priority-setting mechanism and effectively communicate. Hire as necessary, train, manage and evaluate staff reporting to the Senior IT Executive. Provide guidance and support for information systems managers. Realign as necessary for more effective and streamlined operations. Set reasonable customer satisfaction goals and work with the team to meet them consistently by way of existing intercompany service surveys. Improve CSAT (Customer Satisfaction) scores, or other equivalent customer satisfaction metric. Review all information technology operating and capital budgets, making necessary recommendations on strategies and related expenditures to assure consistency with corporate goals and objectives. Strategically lead and develop a director team to enhance performance by setting clear accountable performance measures. Requirements, Preferences and Experience Education Preferred : Master's Degree in Business Administration or related Field Minimum : Bachelor's Degree in Business Administration or related Field Experience Minimum : 3 years of Management Experience in a related field. About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: Competitive salaries Paid vacation/time off Continuing education opportunities Generous retirement plan Health insurance, including dental and vision Sick leave Service awards Free parking Short-term disability Life insurance Health care and dependent care spending accounts Education assistance/continuing education Employee referral program Job Summary: Position: 14877 - System Director-Service Delivery & Customer Experience Facility: BMHCC Corporate Office Department: HS IS Admin Corporate Category: Information Systems Type: Non Clinical Work Type: Full Time Work Schedule: Days Location: US:TN:Memphis Located in the Memphis metro area
09/02/2025
Full time
Summary The Senior IT Director of Service Delivery and Customer Experience oversees IT customer service throughout the Baptist corporate information technology functions. The core areas of responsibility are oversight of all IT site support functions across the organization through a management team, the IT Service (Help) Desk function, and IT Communications. The position is focused on a solid understanding of operations and process and be able to create a common understanding of service level expectations while working in a participative manner with the end users as well as operational representatives to build relationships with customers throughout our various service areas. Responsibilities Oversee a team of direct reports who in turn collaborate with site support teams across our 22 acute care settings, our 150+ ambulatory sites, business operations, and academic environments. Service Markets encompass West-Tennessee, Northern to Mid-Mississippi, North East Arkansas, and our Baptist University campus service areas. Oversee our IT Customer Service Desk for Baptist Memorial Health's Corporate IT department. Responsible for Corporate IT customer communications across the organization. Provide leadership and be responsible for delivery of IT customer service throughout Baptist Memorial Health. Establish credibility with all key customers in the system including being primary liaison to our Baptist Medical Group physicians. Deliver a user focused, customer experience that ensures the information technology team is a client services organization. Both internally and externally. Promote communication between IT and system users. Develop a credible priority-setting mechanism and effectively communicate. Hire as necessary, train, manage and evaluate staff reporting to the Senior IT Executive. Provide guidance and support for information systems managers. Realign as necessary for more effective and streamlined operations. Set reasonable customer satisfaction goals and work with the team to meet them consistently by way of existing intercompany service surveys. Improve CSAT (Customer Satisfaction) scores, or other equivalent customer satisfaction metric. Review all information technology operating and capital budgets, making necessary recommendations on strategies and related expenditures to assure consistency with corporate goals and objectives. Strategically lead and develop a director team to enhance performance by setting clear accountable performance measures. Requirements, Preferences and Experience Education Preferred : Master's Degree in Business Administration or related Field Minimum : Bachelor's Degree in Business Administration or related Field Experience Minimum : 3 years of Management Experience in a related field. About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: Competitive salaries Paid vacation/time off Continuing education opportunities Generous retirement plan Health insurance, including dental and vision Sick leave Service awards Free parking Short-term disability Life insurance Health care and dependent care spending accounts Education assistance/continuing education Employee referral program Job Summary: Position: 14877 - System Director-Service Delivery & Customer Experience Facility: BMHCC Corporate Office Department: HS IS Admin Corporate Category: Information Systems Type: Non Clinical Work Type: Full Time Work Schedule: Days Location: US:TN:Memphis Located in the Memphis metro area
RWJBarnabas Health Corporate Services
West Orange, New Jersey
Job Title: Sr Decision Support Analyst Location: Barnabas Health Corp Department: Financial Data and Reporting Req#: Status: Full-Time Shift: Day Pay Range: $75,597.00 - $106,780.00 per year Pay Transparency: The above reflects the anticipated annual wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Overview: The Senior Business Analyst, Decision Support provides RWJBH financial and operational analysis, to enable management to make informed decisions. The Sr. Business Analyst, Decision Support will wrangle large complex data sets, leveraging machine learning models, performance analytics tools and other analytics applications to monitor/aid RWJBH strategic initiatives. This position will collect data, conduct appropriate statistical data analyses, verify data accuracy, investigative design, develop dashboards and reports using variety of software tools to measure and trend key performance metrics and present results in an analytical manner for broad audience. Corporate areas supported by this position include, Service Line performance, Strategic Planning initiatives, Compliance, Managed Care Payor performance, Regulatory reporting, Supply Chain initiatives, Purchasing Contract initiatives, and Revenue capture and resource utilization. Analyses include: Responsible for the design and development of on-going Tableau visualizations to support new corporate initiatives, ensuring standardization of criteria across all facilities, efficiency of report design, and complete documentation of process, to facilitate routine updates and cross training to other members of the team. Development and on-going support of Service line performance dashboards and Enterprise-wide Daily Monitor, providing Year over Year and trending analyses of actual and budgeted volumes, cost per case, contribution margin and complications. Working with data extracts from DSS data warehouse to support 3rd party specifications, incorporating automation, reconciliation and audit steps and appropriate secure file transfer processes. Respond to data requests in a timely manner, ensuring appropriate and relevant data is provided in accordance with security and data governance policies. Reconciliation of volumes, charges, net revenue and expenses, ensuring accuracy of reports and system data integrity. Assists with data integrity analyses to ensure accuracy of data within the decision support data warehouse, by auditing results to source system. This position reports to the Manager of Financial Data & Reporting and will work closely with members of the Decision Support team. This position will be hybrid remote, working from home and travel between the RWJBarnabas Health locations may be required. Requirements: Bachelor's degree in Finance/Accounting/Statistics/Engineering or 5-7 years' experience in data analytics, advanced statistical analysis, or predictive analytics required; or an equivalent combination of education and/or experience in Healthcare Industry. Master's degree a plus. Proficient with Patient Accounting billing data and clinical terminology, essential to appropriately analyze patient populations and service line performance. Hospital billing system knowledge, such as EPIC, a plus. Strong experience with structured data and relational databases, and familiarity with unstructured data. High level of proficiency in Tableau for the development of complex, interactive dashboards. Experience with SQL programming software, such as SQL Server, MS Access, Snowflake, and Oracle. Ability to investigate, organize, and merge data from different sources into a single data structure. Hands on experience with data mining, predictive modeling, and machine learning. Experience with Decision Support Analytics tools or ETL/BI tools required (Informatica, SSIS, SSRS, Crystal Reports, Tableau, Power BI, etc.). Experience with using automation/robotics/macros to support business operations Microsoft Office experience with advanced working knowledge of Microsoft Excel, required. Familiarity with programming and/or scripting languages (VBS/VBA, Python, Windows Batch, C, C++, API, etc.) preferred Must be detail-oriented and demonstrate ability to analyze large amounts of data, perform complex analyses for strategic and research projects and present a meaningful format. Responsibilities: Distill complex data into actionable insights that empower others to drive operational strategic initiatives. Design, build, and extract large and complex data sets, including both structured and unstructured data, while thinking strategically about uses of data and how data use interacts with data design. Build, test, and implement machine learning models to aid performance improvement and strategic initiatives by investigating appropriate methods and algorithms. Deliver intelligence and insights to stakeholders within a specified timeframe by applying and demonstrating expertise in the areas of advanced analytics, machine learning, forecasting, data wrangling, and predictive modeling. Evaluate data quality and provide support to data governance activities. Benefits and Perks : At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: Paid Time Off including Vacation, Holidays, and Sick Time Retirement Plans Medical and Prescription Drug Insurance Dental and Vision Insurance Disability and Life Insurance Paid Parental Leave Tuition Reimbursement Student Loan Planning Support Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Community and Volunteer Opportunities Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon .and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
09/01/2025
Full time
Job Title: Sr Decision Support Analyst Location: Barnabas Health Corp Department: Financial Data and Reporting Req#: Status: Full-Time Shift: Day Pay Range: $75,597.00 - $106,780.00 per year Pay Transparency: The above reflects the anticipated annual wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Overview: The Senior Business Analyst, Decision Support provides RWJBH financial and operational analysis, to enable management to make informed decisions. The Sr. Business Analyst, Decision Support will wrangle large complex data sets, leveraging machine learning models, performance analytics tools and other analytics applications to monitor/aid RWJBH strategic initiatives. This position will collect data, conduct appropriate statistical data analyses, verify data accuracy, investigative design, develop dashboards and reports using variety of software tools to measure and trend key performance metrics and present results in an analytical manner for broad audience. Corporate areas supported by this position include, Service Line performance, Strategic Planning initiatives, Compliance, Managed Care Payor performance, Regulatory reporting, Supply Chain initiatives, Purchasing Contract initiatives, and Revenue capture and resource utilization. Analyses include: Responsible for the design and development of on-going Tableau visualizations to support new corporate initiatives, ensuring standardization of criteria across all facilities, efficiency of report design, and complete documentation of process, to facilitate routine updates and cross training to other members of the team. Development and on-going support of Service line performance dashboards and Enterprise-wide Daily Monitor, providing Year over Year and trending analyses of actual and budgeted volumes, cost per case, contribution margin and complications. Working with data extracts from DSS data warehouse to support 3rd party specifications, incorporating automation, reconciliation and audit steps and appropriate secure file transfer processes. Respond to data requests in a timely manner, ensuring appropriate and relevant data is provided in accordance with security and data governance policies. Reconciliation of volumes, charges, net revenue and expenses, ensuring accuracy of reports and system data integrity. Assists with data integrity analyses to ensure accuracy of data within the decision support data warehouse, by auditing results to source system. This position reports to the Manager of Financial Data & Reporting and will work closely with members of the Decision Support team. This position will be hybrid remote, working from home and travel between the RWJBarnabas Health locations may be required. Requirements: Bachelor's degree in Finance/Accounting/Statistics/Engineering or 5-7 years' experience in data analytics, advanced statistical analysis, or predictive analytics required; or an equivalent combination of education and/or experience in Healthcare Industry. Master's degree a plus. Proficient with Patient Accounting billing data and clinical terminology, essential to appropriately analyze patient populations and service line performance. Hospital billing system knowledge, such as EPIC, a plus. Strong experience with structured data and relational databases, and familiarity with unstructured data. High level of proficiency in Tableau for the development of complex, interactive dashboards. Experience with SQL programming software, such as SQL Server, MS Access, Snowflake, and Oracle. Ability to investigate, organize, and merge data from different sources into a single data structure. Hands on experience with data mining, predictive modeling, and machine learning. Experience with Decision Support Analytics tools or ETL/BI tools required (Informatica, SSIS, SSRS, Crystal Reports, Tableau, Power BI, etc.). Experience with using automation/robotics/macros to support business operations Microsoft Office experience with advanced working knowledge of Microsoft Excel, required. Familiarity with programming and/or scripting languages (VBS/VBA, Python, Windows Batch, C, C++, API, etc.) preferred Must be detail-oriented and demonstrate ability to analyze large amounts of data, perform complex analyses for strategic and research projects and present a meaningful format. Responsibilities: Distill complex data into actionable insights that empower others to drive operational strategic initiatives. Design, build, and extract large and complex data sets, including both structured and unstructured data, while thinking strategically about uses of data and how data use interacts with data design. Build, test, and implement machine learning models to aid performance improvement and strategic initiatives by investigating appropriate methods and algorithms. Deliver intelligence and insights to stakeholders within a specified timeframe by applying and demonstrating expertise in the areas of advanced analytics, machine learning, forecasting, data wrangling, and predictive modeling. Evaluate data quality and provide support to data governance activities. Benefits and Perks : At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: Paid Time Off including Vacation, Holidays, and Sick Time Retirement Plans Medical and Prescription Drug Insurance Dental and Vision Insurance Disability and Life Insurance Paid Parental Leave Tuition Reimbursement Student Loan Planning Support Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Community and Volunteer Opportunities Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon .and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
Presbyterian Healthcare Services
Albuquerque, New Mexico
Overview: JOIN OUR TEAM AS A CONTRACT ADMIN SUPPORT!! Summary: Responsible for oversight of network development activity, including but not limited to gathering all necessary information from entities requesting entry into Presbyterian Health Plans network, including but not limited to notifying entity of outcome. Generating staffs for the Network Contract Manager staff in instances of approval. Involves a high degree of personal interaction with the, department as well as entities applying to be reviewed for network entry. Responsible for supporting the Provider Reimbursement Director with administrative and scheduling tasks. Job Description Type of Opportunity: Full Time FTE: 1.000000 Exempt: No Work Schedule: Weekday Schedule Monday-Friday Responsibilities: *Responsible for gathering all necessary information from entities requesting entry into Presbyterian Health Plans provider network, including but not limited to notifying entity of outcome and initiating the tasks in the appropriate Network Contract Managers work que. *Responsible for Network Development Team Agenda. *Maintains and updates contract tracking database using Microsoft Excel and Access. *Responsible for entering provider profiles into contract management system, to ensure that there is a centralized source for contact information for all contracted legal entities. *Responsible to granting access to document manager system and resetting of passwords. *Generates provider standard agreements. *Works on special project requests from the Contracting Director. * Schedules and plans meetings for the Contracts Director . * Attends meetings as necessary or required. * Sets up computer presentation equipment. * Responsible for MyTime entries for the department. * Performs other functions as required. Qualifications: Bachelors Degree required in Business Administration, Management. Six years of additional experience in related health care field can be substituted in lieu of degree. One to three years experience in provider relations and customer service in a managed care organization or equal experience. Must demonstrate strong analytical skills and detail-oriented skills with regards to data analysis reports and products produced for the Contracting staff. Must demonstrate strong verbal and written communications skills with strong interpersonal and negotiations skills. Must also have a strong working knowledge of Microsoft products and other personal computing skills. Accuracy and attention to detail are crucial Education: Essential: * Bachelor Degree Education specialization: Essential: * Business Benefits: Benefits are effective day-one (for .45 FTE and above) and include: Competitive salaries Full medical, dental and vision insurance Flexible spending accounts (FSAs) Free wellness programs Paid time off (PTO) Retirement plans, including matching employer contributions Continuing education and career development opportunities Life insurance and short/long term disability programs About Us Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state's largest private employer with approximately 11,000 employees. Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans. We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come. About New Mexico New Mexico's unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich lifestyle. Add in Albuquerque's International Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer space, and Santa Fe's artists, and you get an eclectic mix of people, places and experiences that make this state great. Cities in New Mexico are continually ranked among the nation's best places to work and live by Forbes magazine, Kiplinger's Personal Finance, and other corporate and government relocation managers like Worldwide ERC. New Mexico offers endless recreational opportunities to explore, and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. #PHP123
11/05/2021
Full time
Overview: JOIN OUR TEAM AS A CONTRACT ADMIN SUPPORT!! Summary: Responsible for oversight of network development activity, including but not limited to gathering all necessary information from entities requesting entry into Presbyterian Health Plans network, including but not limited to notifying entity of outcome. Generating staffs for the Network Contract Manager staff in instances of approval. Involves a high degree of personal interaction with the, department as well as entities applying to be reviewed for network entry. Responsible for supporting the Provider Reimbursement Director with administrative and scheduling tasks. Job Description Type of Opportunity: Full Time FTE: 1.000000 Exempt: No Work Schedule: Weekday Schedule Monday-Friday Responsibilities: *Responsible for gathering all necessary information from entities requesting entry into Presbyterian Health Plans provider network, including but not limited to notifying entity of outcome and initiating the tasks in the appropriate Network Contract Managers work que. *Responsible for Network Development Team Agenda. *Maintains and updates contract tracking database using Microsoft Excel and Access. *Responsible for entering provider profiles into contract management system, to ensure that there is a centralized source for contact information for all contracted legal entities. *Responsible to granting access to document manager system and resetting of passwords. *Generates provider standard agreements. *Works on special project requests from the Contracting Director. * Schedules and plans meetings for the Contracts Director . * Attends meetings as necessary or required. * Sets up computer presentation equipment. * Responsible for MyTime entries for the department. * Performs other functions as required. Qualifications: Bachelors Degree required in Business Administration, Management. Six years of additional experience in related health care field can be substituted in lieu of degree. One to three years experience in provider relations and customer service in a managed care organization or equal experience. Must demonstrate strong analytical skills and detail-oriented skills with regards to data analysis reports and products produced for the Contracting staff. Must demonstrate strong verbal and written communications skills with strong interpersonal and negotiations skills. Must also have a strong working knowledge of Microsoft products and other personal computing skills. Accuracy and attention to detail are crucial Education: Essential: * Bachelor Degree Education specialization: Essential: * Business Benefits: Benefits are effective day-one (for .45 FTE and above) and include: Competitive salaries Full medical, dental and vision insurance Flexible spending accounts (FSAs) Free wellness programs Paid time off (PTO) Retirement plans, including matching employer contributions Continuing education and career development opportunities Life insurance and short/long term disability programs About Us Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state's largest private employer with approximately 11,000 employees. Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans. We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come. About New Mexico New Mexico's unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich lifestyle. Add in Albuquerque's International Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer space, and Santa Fe's artists, and you get an eclectic mix of people, places and experiences that make this state great. Cities in New Mexico are continually ranked among the nation's best places to work and live by Forbes magazine, Kiplinger's Personal Finance, and other corporate and government relocation managers like Worldwide ERC. New Mexico offers endless recreational opportunities to explore, and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. #PHP123
Overview: We are currently hiring for an Assistant General Manager. The ultimate mission of this role will be to provide strong on-the-ground leadership to one of Crestline's multi-million dollar business units by providing strong operational leadership and manage with unparalleled customer service philosophies. Positioned as one of Crestline's Key Operational Leaders, this is a phenomenal opportunity to: Champion operational experience you already have obtained as well as grow your skills within the financial, forecasting, HR, and other Accounting functions Be part of the hotel brand, which has a stellar reputation for being the leader in the hospitality space Be given superior support from the Corporate level all the way from Operations, Sales & Marketing, Accounting, IT, and Human Resources A strong predictor of success for the Assistant General Manager will be the ability to: Balance strategic planning with hands-on execution out on the floor in a fast-paced environment Develop cohesion with direct reports and maximize each one's potential Keep current market share as well as aggressively grow new prospects within the market, especially from nearby competition Successfully interact with Hotel General Manager, all key leaders and staff across the hotel, as well as key corporate staff and ownership groups when necessary Responsibilities: Key Accountabilities: Strong led focus and support to the General Manager in maintaining and furthering the Hotel Brand Standards to heighten Guest Satisfaction (GSS) - your ability to understand these quickly upon hire and drive are key! Understand and be able to execute on all Accounts Receivable and Payable duties within the first 30 days Familiarize yourself and be comfortable with all HR processes within the first 30 days - you will play a huge part in new hire onboarding and success! Staff Optimization - develop a plan for all newly hired and current leaders/staff so they understand their mission and have the tools to offer unparalleled service, satisfaction, and success within the first 30 days Qualifications: Experience/Education: Bachelor's degree plus at least one (1) years of related Assistant General Manager experience; or High school diploma or equivalent plus at least three (3) years of related experience; or any equivalent combination of education and experience that provides the above skills, knowledge and abilities Computer skills required - must have the ability to communicate effectively through email as well as manipulate and decipher information quickly from spreadsheets and databases Experience with hotel information systems required Preferred Skills and/or Education: Hotel experience Opera and M3 system experience Must have solid Operations Manager experience within a Select Service and/or Extended Stay property EEO/AA Employer Disclosure: Crestline Hotels & Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.
10/29/2021
Full time
Overview: We are currently hiring for an Assistant General Manager. The ultimate mission of this role will be to provide strong on-the-ground leadership to one of Crestline's multi-million dollar business units by providing strong operational leadership and manage with unparalleled customer service philosophies. Positioned as one of Crestline's Key Operational Leaders, this is a phenomenal opportunity to: Champion operational experience you already have obtained as well as grow your skills within the financial, forecasting, HR, and other Accounting functions Be part of the hotel brand, which has a stellar reputation for being the leader in the hospitality space Be given superior support from the Corporate level all the way from Operations, Sales & Marketing, Accounting, IT, and Human Resources A strong predictor of success for the Assistant General Manager will be the ability to: Balance strategic planning with hands-on execution out on the floor in a fast-paced environment Develop cohesion with direct reports and maximize each one's potential Keep current market share as well as aggressively grow new prospects within the market, especially from nearby competition Successfully interact with Hotel General Manager, all key leaders and staff across the hotel, as well as key corporate staff and ownership groups when necessary Responsibilities: Key Accountabilities: Strong led focus and support to the General Manager in maintaining and furthering the Hotel Brand Standards to heighten Guest Satisfaction (GSS) - your ability to understand these quickly upon hire and drive are key! Understand and be able to execute on all Accounts Receivable and Payable duties within the first 30 days Familiarize yourself and be comfortable with all HR processes within the first 30 days - you will play a huge part in new hire onboarding and success! Staff Optimization - develop a plan for all newly hired and current leaders/staff so they understand their mission and have the tools to offer unparalleled service, satisfaction, and success within the first 30 days Qualifications: Experience/Education: Bachelor's degree plus at least one (1) years of related Assistant General Manager experience; or High school diploma or equivalent plus at least three (3) years of related experience; or any equivalent combination of education and experience that provides the above skills, knowledge and abilities Computer skills required - must have the ability to communicate effectively through email as well as manipulate and decipher information quickly from spreadsheets and databases Experience with hotel information systems required Preferred Skills and/or Education: Hotel experience Opera and M3 system experience Must have solid Operations Manager experience within a Select Service and/or Extended Stay property EEO/AA Employer Disclosure: Crestline Hotels & Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.
Overview MercyOne Central Iowa operates four not-for-profit, Catholic medical centers in Des Moines, West Des Moines, Newton and Centerville and two specialty hospitals MercyOne Children's Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive (965 beds total) along with more than 20 additional facilities that house more than 50 primary care, pediatric, internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893, MercyOne Central Iowa has the longest continually operating hospital in Des Moines and is also one of the largest employers in the state, with more than 7,000 employees and a medical staff of more than 1,000 physicians and allied health associates. MercyOne Central Iowa is a member of MercyOne, which was founded in 1998 through a collaboration between CommonSpirit Health and Trinity Health two of the country's foremost, not-for-profit Catholic health organizations. MercyOne has more than 20,000 colleagues in Iowa and surrounding states.ResponsibilitiesMercyOne HIM is looking for a Call Center Supervisor to join their team!The Supervisor is responsible for evaluating and handling the call center and health information workflows and staff. Coordinate call center operations to achieve desired volume and ensure customer service objectives are met/supported. Coordinate HIM operations in compliance with HIPAA, state and federal laws surrounding release of health information. Maintains compliance with organizational polices, ensures professional relations exist and informational needs are met. Responsible for coaching and staff development.If you are an experienced Supevisor who enjoys working directly with patients and staff in a clinic setting, it's time to connect with us! What you'll do:Work may include fulfilling the functions of one or more of the areas that are supervised.Supervises and manages call center and HIM employees on day-to-day operations basis. Assists with hiring and training of employees, evaluate and conduct performance appraisals, correction actions/coaching and terminations in coordination with Human Resources. Directs and/or manages employee human resource activities (i.e. Kronos, payroll, time and attendance, required education, employee changes, corporate compliance, LOA, FMLA, performance appraisals)Identify, develop, and implement training programs for employees to ensure efficient and effective delivery of customer services.Works with Clinic Administration and other managers to develop and implement best practices to address identified potential barriers or new opportunities.Establish, implement and enforce policies and/or procedures to ensure the efficiency of daily operations while meeting or exceeding quality metrics and service levels.Establish and monitor the financial performance of the call center and HIM department to ensure budgets are attainable. Reviews ROI requests, questions and complaints to ensure prompt resolution. Maintains confidentiality, conducts research and resolves documentation errors or discrepancies on complex customer concern/problems. Identify, develop and maintain quality assurance programs and provide guidance in resolving operational issues. (document destruction, HIPAA, corporate compliance, OSHA and ADA)MercyOne Des Moines provides you with the same level of care you provide for others. We care about our employees' well-being and offer benefits that complement work/life balance.We offer the following benefits to support you and your family:Health/Dental/Vision InsuranceFlexible spending accountsVoluntary Protection: Group Accident, Critical Illness, and Identity TheftFree Premium Membership to Care.com with preloaded credits for children and/or dependent adultsEmployee Assistance Program (EAP) for you and your familyPaid Time Off (PTO)Tuition Assistance for career growth and developmentMatching 401(k) and 457(b) Retirement ProgramsWe invite you to join MercyOne Des Moines today!#missioncriticalQualificationsBachelor's Degree and minimum of 1 year experience in the discipline OR 3 years' experience in the discipline OR Master's Degree and no experience
09/26/2021
Full time
Overview MercyOne Central Iowa operates four not-for-profit, Catholic medical centers in Des Moines, West Des Moines, Newton and Centerville and two specialty hospitals MercyOne Children's Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive (965 beds total) along with more than 20 additional facilities that house more than 50 primary care, pediatric, internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893, MercyOne Central Iowa has the longest continually operating hospital in Des Moines and is also one of the largest employers in the state, with more than 7,000 employees and a medical staff of more than 1,000 physicians and allied health associates. MercyOne Central Iowa is a member of MercyOne, which was founded in 1998 through a collaboration between CommonSpirit Health and Trinity Health two of the country's foremost, not-for-profit Catholic health organizations. MercyOne has more than 20,000 colleagues in Iowa and surrounding states.ResponsibilitiesMercyOne HIM is looking for a Call Center Supervisor to join their team!The Supervisor is responsible for evaluating and handling the call center and health information workflows and staff. Coordinate call center operations to achieve desired volume and ensure customer service objectives are met/supported. Coordinate HIM operations in compliance with HIPAA, state and federal laws surrounding release of health information. Maintains compliance with organizational polices, ensures professional relations exist and informational needs are met. Responsible for coaching and staff development.If you are an experienced Supevisor who enjoys working directly with patients and staff in a clinic setting, it's time to connect with us! What you'll do:Work may include fulfilling the functions of one or more of the areas that are supervised.Supervises and manages call center and HIM employees on day-to-day operations basis. Assists with hiring and training of employees, evaluate and conduct performance appraisals, correction actions/coaching and terminations in coordination with Human Resources. Directs and/or manages employee human resource activities (i.e. Kronos, payroll, time and attendance, required education, employee changes, corporate compliance, LOA, FMLA, performance appraisals)Identify, develop, and implement training programs for employees to ensure efficient and effective delivery of customer services.Works with Clinic Administration and other managers to develop and implement best practices to address identified potential barriers or new opportunities.Establish, implement and enforce policies and/or procedures to ensure the efficiency of daily operations while meeting or exceeding quality metrics and service levels.Establish and monitor the financial performance of the call center and HIM department to ensure budgets are attainable. Reviews ROI requests, questions and complaints to ensure prompt resolution. Maintains confidentiality, conducts research and resolves documentation errors or discrepancies on complex customer concern/problems. Identify, develop and maintain quality assurance programs and provide guidance in resolving operational issues. (document destruction, HIPAA, corporate compliance, OSHA and ADA)MercyOne Des Moines provides you with the same level of care you provide for others. We care about our employees' well-being and offer benefits that complement work/life balance.We offer the following benefits to support you and your family:Health/Dental/Vision InsuranceFlexible spending accountsVoluntary Protection: Group Accident, Critical Illness, and Identity TheftFree Premium Membership to Care.com with preloaded credits for children and/or dependent adultsEmployee Assistance Program (EAP) for you and your familyPaid Time Off (PTO)Tuition Assistance for career growth and developmentMatching 401(k) and 457(b) Retirement ProgramsWe invite you to join MercyOne Des Moines today!#missioncriticalQualificationsBachelor's Degree and minimum of 1 year experience in the discipline OR 3 years' experience in the discipline OR Master's Degree and no experience
201 Third Street (61049), United States of America, San Francisco, California Commercial Real Estate, Director, Lead Underwriter & Portfolio Manager(San Francisco, CA) Commercial Underwriter, Director, Lead Underwriter & Portfolio Manager(San Francisco, CA) The Underwriting and Portfolio Management organization is responsible for working with internal partners to underwrite new transactions and manage the existing portfolio of loans. Our Underwriters and Portfolio Managers balance supporting the Commercial's Bank's growth and ensuring we have a scalable, well-managed business. This role supports Commercial Real Estate As a Lead Underwriter & Portfolio Manager, you are considered a deep subject matter expert in credit risk management balanced with industry expertise. In addition to performing your responsibilities autonomously, you may play a leadership role across deal teams by guiding or shaping less experienced associates. You are trusted to complete complex transactions or solve more unique problems because of your experience and job specific skills. Primary underwriting responsibilities may include : Lead and compile due diligence to draw conclusions on material current and future risks and mitigants; identify performance drivers, project future performance, and anticipate ability to repay debt; apply industry research across transactions and share key takeaways across the organization Oversee deal team(s), including delegating and reviewing work, providing feedback, and coaching and developing less experienced member of the team Leverage deep expertise in industry trends and market analysis to present findings and potential opportunities to senior management with ease Anticipate questions that will be raised during deal review and approval meetings Assist and develop procedures to ensure less experienced team members understand financial statement analysis and cash flow analysis Review financial models independently and incorporate complex structures or nuances Propose appropriate structuring options in tandem with deal team Interpret pricing model outputs in context of business return hurdles and consider areas for increasing returns Write and prepare all parts of the credit approval document independently; identify need for supplemental analysis and discussion; review work of less experienced members of the team Oversee closing process requirements; review closing memo Lead documentation process and negotiate provisions of term sheets, commitment letters, and fee letters with internal and external counsel as well as clients Independently lead all aspects of process for complex deals, including special circumstances, higher approval requirements, and setting overall expectations Primary portfolio or asset management responsibilities may include : Manage most complex or highest risk portfolio of accounts independently including amendments, refinancing, and recaps; review portfolios of less experienced team members; review and monitor health of portfolio accounts, drive customer retention and performance against expectations Proactively anticipate issues, draw parallels from other accounts to own account; resolve problem accounts in partnership with other teams and specialists Review and approve annual reviews and both material and non-material modifications Facilitate and leads quarterly portfolio reviews; prepare watch and criticized reports for quarterly meetings & annual reviews Review past due reporting, covenants, and payments and remediate with the appropriate party Ensure portfolio data is accurate, timely, and complete to ensure strong quality and reporting capabilities Additional Responsibilities may include: Build relationships across function and business to foster collaboration between partner groups Interact directly with customers to cultivate strong relationships while balancing risk and return Consult with legal or Special Assets Department Mentor and train rotational analysts and new hires Participate in internal initiatives to ensure the business is well-managed and operates efficiently Ensure compliance with credit policies and procedures Basic Qualifications: Bachelor's Degree or Military Experience At least 8 years of experience in Commercial Real Estate credit underwriting or portfolio-asset management Preferred Qualifications: Bachelor's Degree in Accounting, Finance, or other relevant fields At least 10 years of experience in credit underwriting or portfolio-asset management Previous leadership experience with deal teams or analysts Strong real estate market knowledge specific to San Francisco/Bay Area and the Pacific Northwest. At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
09/26/2021
201 Third Street (61049), United States of America, San Francisco, California Commercial Real Estate, Director, Lead Underwriter & Portfolio Manager(San Francisco, CA) Commercial Underwriter, Director, Lead Underwriter & Portfolio Manager(San Francisco, CA) The Underwriting and Portfolio Management organization is responsible for working with internal partners to underwrite new transactions and manage the existing portfolio of loans. Our Underwriters and Portfolio Managers balance supporting the Commercial's Bank's growth and ensuring we have a scalable, well-managed business. This role supports Commercial Real Estate As a Lead Underwriter & Portfolio Manager, you are considered a deep subject matter expert in credit risk management balanced with industry expertise. In addition to performing your responsibilities autonomously, you may play a leadership role across deal teams by guiding or shaping less experienced associates. You are trusted to complete complex transactions or solve more unique problems because of your experience and job specific skills. Primary underwriting responsibilities may include : Lead and compile due diligence to draw conclusions on material current and future risks and mitigants; identify performance drivers, project future performance, and anticipate ability to repay debt; apply industry research across transactions and share key takeaways across the organization Oversee deal team(s), including delegating and reviewing work, providing feedback, and coaching and developing less experienced member of the team Leverage deep expertise in industry trends and market analysis to present findings and potential opportunities to senior management with ease Anticipate questions that will be raised during deal review and approval meetings Assist and develop procedures to ensure less experienced team members understand financial statement analysis and cash flow analysis Review financial models independently and incorporate complex structures or nuances Propose appropriate structuring options in tandem with deal team Interpret pricing model outputs in context of business return hurdles and consider areas for increasing returns Write and prepare all parts of the credit approval document independently; identify need for supplemental analysis and discussion; review work of less experienced members of the team Oversee closing process requirements; review closing memo Lead documentation process and negotiate provisions of term sheets, commitment letters, and fee letters with internal and external counsel as well as clients Independently lead all aspects of process for complex deals, including special circumstances, higher approval requirements, and setting overall expectations Primary portfolio or asset management responsibilities may include : Manage most complex or highest risk portfolio of accounts independently including amendments, refinancing, and recaps; review portfolios of less experienced team members; review and monitor health of portfolio accounts, drive customer retention and performance against expectations Proactively anticipate issues, draw parallels from other accounts to own account; resolve problem accounts in partnership with other teams and specialists Review and approve annual reviews and both material and non-material modifications Facilitate and leads quarterly portfolio reviews; prepare watch and criticized reports for quarterly meetings & annual reviews Review past due reporting, covenants, and payments and remediate with the appropriate party Ensure portfolio data is accurate, timely, and complete to ensure strong quality and reporting capabilities Additional Responsibilities may include: Build relationships across function and business to foster collaboration between partner groups Interact directly with customers to cultivate strong relationships while balancing risk and return Consult with legal or Special Assets Department Mentor and train rotational analysts and new hires Participate in internal initiatives to ensure the business is well-managed and operates efficiently Ensure compliance with credit policies and procedures Basic Qualifications: Bachelor's Degree or Military Experience At least 8 years of experience in Commercial Real Estate credit underwriting or portfolio-asset management Preferred Qualifications: Bachelor's Degree in Accounting, Finance, or other relevant fields At least 10 years of experience in credit underwriting or portfolio-asset management Previous leadership experience with deal teams or analysts Strong real estate market knowledge specific to San Francisco/Bay Area and the Pacific Northwest. At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
OVERVIEW OF HEADWATERS CORPORATION Headwaters Corporation is a natural resources management consulting firm that specializes in the review and implementation of large-scale endangered species recovery and river restoration programs; management of independent science review processes; planning, design, and implementation of river restoration and wetland mitigation projects; and application of a variety of areas of scientific expertise to project planning, design, and implementation. We have a small, highly qualified team comprised of leading river restoration program managers and adaptive management practitioners, experts in restoration program governance and function, river ecologists, western water resources experts, biologists, geomorphologists, water resources engineers, and land managers. With offices in Nebraska (Kearney and Omaha) and Colorado (Lakewood and Fort Collins), Headwaters Corporation provides a broad range of services to public and private clients. Visit our website at for more information on our purpose, our people, and our work. POSITION SUMMARY - Executive Office Manager We are seeking an enthusiastic, motivated, and adaptable person with strong interpersonal skills to join our team as Executive Office Manager. The ideal person must be analytical, precise, and have experience in managing people professionally. Overall, the Executive Office Manager must exercise a high-level of judgment, work independently in a fast-paced environment with changing priorities, and maintain a high level of confidentiality. A wide degree of agility is expected. * Serve as a member of the Headwaters Leadership Team and contribute to development and implementation of the Headwaters business strategic plan. * Management of Headwaters' human resources including, but not limited to, benefits, payroll, retirement accounts, and insurance. * Management of one to two staff members and oversight of accounting, invoicing, receipts, and audits for all Headwaters clients, including specific reporting and accounting processes for the Platte River Recovery Implementation Program (PRRIP) - PRRIP is Headwaters' major client for which we provide the Executive Director, all staff, and management of day-to-day operations. * Work collaboratively with the Leadership Team to develop and/or improve systems, processes, and procedures that improve the overall efficiency of the company and ensure excellent customer service. * Responsible for company compliance with all existing government and labor laws and reporting requirements. * Responsible for company compliance with all requirements as a registered small business and all other requirements for securing and maintaining federal government contracts. Required Qualifications: * Significant prior experience with managing the human resources operations of a business, with business accounting, and with managing office staff and budgets. * Superb communication skills, with the ability to deliver clear and persuasive messages in both written and oral formats. * Strong organizational skills, with the ability to successfully work on multiple projects. * Excellent problem-solving and abstract reasoning skills. * Ability to motivate oneself and colleagues to create a positive, productive team environment. * Demonstrates a willingness to take on new tasks with a general attitude that no task it too small, impossible, or cannot be improved. Preferred Qualifications: * Knowledge of or prior experience with best practices for managing and motivating remote teams. Knowledge, Skills, and Abilities: * Corporate/business management * Financial planning and strategy * Strategic planning and vision * Promotion of process improvement * Budget development * Demonstrated experience with using various office and accounting software such as Microsoft Office and QuickBooks POSITION LOCATION The Executive Office Manager will be an in-person position located in Headwaters' Kearney, NE office. EDUCATION Minimum of a bachelor's degree in business administration, finance, or human resources; M.B.A. preferred. EXPERIENCE Minimum of six (6) years of managerial and/or human resources experience required. BENEFITS Headwaters Corporation will offer a competitive salary commensurate with experience and qualifications relevant to the position of Director of Operations. Anticipated starting range of $65,000-$75,000/year. Headwaters offers an excellent compensation and benefits package including medical, dental, and life insurance; a 401(K) plan; and paid vacation time and holidays. Headwaters Corporation is an Equal Opportunity Employer. recblid xq2u7oyo0fbmv4j081i46aaj0is7yr
09/25/2021
Full time
OVERVIEW OF HEADWATERS CORPORATION Headwaters Corporation is a natural resources management consulting firm that specializes in the review and implementation of large-scale endangered species recovery and river restoration programs; management of independent science review processes; planning, design, and implementation of river restoration and wetland mitigation projects; and application of a variety of areas of scientific expertise to project planning, design, and implementation. We have a small, highly qualified team comprised of leading river restoration program managers and adaptive management practitioners, experts in restoration program governance and function, river ecologists, western water resources experts, biologists, geomorphologists, water resources engineers, and land managers. With offices in Nebraska (Kearney and Omaha) and Colorado (Lakewood and Fort Collins), Headwaters Corporation provides a broad range of services to public and private clients. Visit our website at for more information on our purpose, our people, and our work. POSITION SUMMARY - Executive Office Manager We are seeking an enthusiastic, motivated, and adaptable person with strong interpersonal skills to join our team as Executive Office Manager. The ideal person must be analytical, precise, and have experience in managing people professionally. Overall, the Executive Office Manager must exercise a high-level of judgment, work independently in a fast-paced environment with changing priorities, and maintain a high level of confidentiality. A wide degree of agility is expected. * Serve as a member of the Headwaters Leadership Team and contribute to development and implementation of the Headwaters business strategic plan. * Management of Headwaters' human resources including, but not limited to, benefits, payroll, retirement accounts, and insurance. * Management of one to two staff members and oversight of accounting, invoicing, receipts, and audits for all Headwaters clients, including specific reporting and accounting processes for the Platte River Recovery Implementation Program (PRRIP) - PRRIP is Headwaters' major client for which we provide the Executive Director, all staff, and management of day-to-day operations. * Work collaboratively with the Leadership Team to develop and/or improve systems, processes, and procedures that improve the overall efficiency of the company and ensure excellent customer service. * Responsible for company compliance with all existing government and labor laws and reporting requirements. * Responsible for company compliance with all requirements as a registered small business and all other requirements for securing and maintaining federal government contracts. Required Qualifications: * Significant prior experience with managing the human resources operations of a business, with business accounting, and with managing office staff and budgets. * Superb communication skills, with the ability to deliver clear and persuasive messages in both written and oral formats. * Strong organizational skills, with the ability to successfully work on multiple projects. * Excellent problem-solving and abstract reasoning skills. * Ability to motivate oneself and colleagues to create a positive, productive team environment. * Demonstrates a willingness to take on new tasks with a general attitude that no task it too small, impossible, or cannot be improved. Preferred Qualifications: * Knowledge of or prior experience with best practices for managing and motivating remote teams. Knowledge, Skills, and Abilities: * Corporate/business management * Financial planning and strategy * Strategic planning and vision * Promotion of process improvement * Budget development * Demonstrated experience with using various office and accounting software such as Microsoft Office and QuickBooks POSITION LOCATION The Executive Office Manager will be an in-person position located in Headwaters' Kearney, NE office. EDUCATION Minimum of a bachelor's degree in business administration, finance, or human resources; M.B.A. preferred. EXPERIENCE Minimum of six (6) years of managerial and/or human resources experience required. BENEFITS Headwaters Corporation will offer a competitive salary commensurate with experience and qualifications relevant to the position of Director of Operations. Anticipated starting range of $65,000-$75,000/year. Headwaters offers an excellent compensation and benefits package including medical, dental, and life insurance; a 401(K) plan; and paid vacation time and holidays. Headwaters Corporation is an Equal Opportunity Employer. recblid xq2u7oyo0fbmv4j081i46aaj0is7yr
OVERVIEW OF HEADWATERS CORPORATION Headwaters Corporation is a natural resources management consulting firm that specializes in the review and implementation of large-scale endangered species recovery and river restoration programs; management of independent science review processes; planning, design, and implementation of river restoration and wetland mitigation projects; and application of a variety of areas of scientific expertise to project planning, design, and implementation. We have a small, highly qualified team comprised of leading river restoration program managers and adaptive management practitioners, experts in restoration program governance and function, river ecologists, western water resources experts, biologists, geomorphologists, water resources engineers, and land managers. With offices in Nebraska (Kearney and Omaha) and Colorado (Lakewood and Fort Collins), Headwaters Corporation provides a broad range of services to public and private clients. Visit our website at for more information on our purpose, our people, and our work. POSITION SUMMARY - Executive Office Manager We are seeking an enthusiastic, motivated, and adaptable person with strong interpersonal skills to join our team as Executive Office Manager. The ideal person must be analytical, precise, and have experience in managing people professionally. Overall, the Executive Office Manager must exercise a high-level of judgment, work independently in a fast-paced environment with changing priorities, and maintain a high level of confidentiality. A wide degree of agility is expected. * Serve as a member of the Headwaters Leadership Team and contribute to development and implementation of the Headwaters business strategic plan. * Management of Headwaters' human resources including, but not limited to, benefits, payroll, retirement accounts, and insurance. * Management of one to two staff members and oversight of accounting, invoicing, receipts, and audits for all Headwaters clients, including specific reporting and accounting processes for the Platte River Recovery Implementation Program (PRRIP) - PRRIP is Headwaters' major client for which we provide the Executive Director, all staff, and management of day-to-day operations. * Work collaboratively with the Leadership Team to develop and/or improve systems, processes, and procedures that improve the overall efficiency of the company and ensure excellent customer service. * Responsible for company compliance with all existing government and labor laws and reporting requirements. * Responsible for company compliance with all requirements as a registered small business and all other requirements for securing and maintaining federal government contracts. Required Qualifications: * Significant prior experience with managing the human resources operations of a business, with business accounting, and with managing office staff and budgets. * Superb communication skills, with the ability to deliver clear and persuasive messages in both written and oral formats. * Strong organizational skills, with the ability to successfully work on multiple projects. * Excellent problem-solving and abstract reasoning skills. * Ability to motivate oneself and colleagues to create a positive, productive team environment. * Demonstrates a willingness to take on new tasks with a general attitude that no task it too small, impossible, or cannot be improved. Preferred Qualifications: * Knowledge of or prior experience with best practices for managing and motivating remote teams. Knowledge, Skills, and Abilities: * Corporate/business management * Financial planning and strategy * Strategic planning and vision * Promotion of process improvement * Budget development * Demonstrated experience with using various office and accounting software such as Microsoft Office and QuickBooks POSITION LOCATION The Executive Office Manager will be an in-person position located in Headwaters' Kearney, NE office. EDUCATION Minimum of a bachelor's degree in business administration, finance, or human resources; M.B.A. preferred. EXPERIENCE Minimum of six (6) years of managerial and/or human resources experience required. BENEFITS Headwaters Corporation will offer a competitive salary commensurate with experience and qualifications relevant to the position of Director of Operations. Anticipated starting range of $65,000-$75,000/year. Headwaters offers an excellent compensation and benefits package including medical, dental, and life insurance; a 401(K) plan; and paid vacation time and holidays. Headwaters Corporation is an Equal Opportunity Employer. recblid xq2u7oyo0fbmv4j081i46aaj0is7yr
09/25/2021
Full time
OVERVIEW OF HEADWATERS CORPORATION Headwaters Corporation is a natural resources management consulting firm that specializes in the review and implementation of large-scale endangered species recovery and river restoration programs; management of independent science review processes; planning, design, and implementation of river restoration and wetland mitigation projects; and application of a variety of areas of scientific expertise to project planning, design, and implementation. We have a small, highly qualified team comprised of leading river restoration program managers and adaptive management practitioners, experts in restoration program governance and function, river ecologists, western water resources experts, biologists, geomorphologists, water resources engineers, and land managers. With offices in Nebraska (Kearney and Omaha) and Colorado (Lakewood and Fort Collins), Headwaters Corporation provides a broad range of services to public and private clients. Visit our website at for more information on our purpose, our people, and our work. POSITION SUMMARY - Executive Office Manager We are seeking an enthusiastic, motivated, and adaptable person with strong interpersonal skills to join our team as Executive Office Manager. The ideal person must be analytical, precise, and have experience in managing people professionally. Overall, the Executive Office Manager must exercise a high-level of judgment, work independently in a fast-paced environment with changing priorities, and maintain a high level of confidentiality. A wide degree of agility is expected. * Serve as a member of the Headwaters Leadership Team and contribute to development and implementation of the Headwaters business strategic plan. * Management of Headwaters' human resources including, but not limited to, benefits, payroll, retirement accounts, and insurance. * Management of one to two staff members and oversight of accounting, invoicing, receipts, and audits for all Headwaters clients, including specific reporting and accounting processes for the Platte River Recovery Implementation Program (PRRIP) - PRRIP is Headwaters' major client for which we provide the Executive Director, all staff, and management of day-to-day operations. * Work collaboratively with the Leadership Team to develop and/or improve systems, processes, and procedures that improve the overall efficiency of the company and ensure excellent customer service. * Responsible for company compliance with all existing government and labor laws and reporting requirements. * Responsible for company compliance with all requirements as a registered small business and all other requirements for securing and maintaining federal government contracts. Required Qualifications: * Significant prior experience with managing the human resources operations of a business, with business accounting, and with managing office staff and budgets. * Superb communication skills, with the ability to deliver clear and persuasive messages in both written and oral formats. * Strong organizational skills, with the ability to successfully work on multiple projects. * Excellent problem-solving and abstract reasoning skills. * Ability to motivate oneself and colleagues to create a positive, productive team environment. * Demonstrates a willingness to take on new tasks with a general attitude that no task it too small, impossible, or cannot be improved. Preferred Qualifications: * Knowledge of or prior experience with best practices for managing and motivating remote teams. Knowledge, Skills, and Abilities: * Corporate/business management * Financial planning and strategy * Strategic planning and vision * Promotion of process improvement * Budget development * Demonstrated experience with using various office and accounting software such as Microsoft Office and QuickBooks POSITION LOCATION The Executive Office Manager will be an in-person position located in Headwaters' Kearney, NE office. EDUCATION Minimum of a bachelor's degree in business administration, finance, or human resources; M.B.A. preferred. EXPERIENCE Minimum of six (6) years of managerial and/or human resources experience required. BENEFITS Headwaters Corporation will offer a competitive salary commensurate with experience and qualifications relevant to the position of Director of Operations. Anticipated starting range of $65,000-$75,000/year. Headwaters offers an excellent compensation and benefits package including medical, dental, and life insurance; a 401(K) plan; and paid vacation time and holidays. Headwaters Corporation is an Equal Opportunity Employer. recblid xq2u7oyo0fbmv4j081i46aaj0is7yr
201 Third Street (61049), United States of America, San Francisco, California Commercial Real Estate, Director, Lead Underwriter & Portfolio Manager(San Francisco, CA) Commercial Underwriter, Director, Lead Underwriter & Portfolio Manager(San Francisco, CA) The Underwriting and Portfolio Management organization is responsible for working with internal partners to underwrite new transactions and manage the existing portfolio of loans. Our Underwriters and Portfolio Managers balance supporting the Commercial's Bank's growth and ensuring we have a scalable, well-managed business. This role supports Commercial Real Estate As a Lead Underwriter & Portfolio Manager, you are considered a deep subject matter expert in credit risk management balanced with industry expertise. In addition to performing your responsibilities autonomously, you may play a leadership role across deal teams by guiding or shaping less experienced associates. You are trusted to complete complex transactions or solve more unique problems because of your experience and job specific skills. Primary underwriting responsibilities may include : Lead and compile due diligence to draw conclusions on material current and future risks and mitigants; identify performance drivers, project future performance, and anticipate ability to repay debt; apply industry research across transactions and share key takeaways across the organization Oversee deal team(s), including delegating and reviewing work, providing feedback, and coaching and developing less experienced member of the team Leverage deep expertise in industry trends and market analysis to present findings and potential opportunities to senior management with ease Anticipate questions that will be raised during deal review and approval meetings Assist and develop procedures to ensure less experienced team members understand financial statement analysis and cash flow analysis Review financial models independently and incorporate complex structures or nuances Propose appropriate structuring options in tandem with deal team Interpret pricing model outputs in context of business return hurdles and consider areas for increasing returns Write and prepare all parts of the credit approval document independently; identify need for supplemental analysis and discussion; review work of less experienced members of the team Oversee closing process requirements; review closing memo Lead documentation process and negotiate provisions of term sheets, commitment letters, and fee letters with internal and external counsel as well as clients Independently lead all aspects of process for complex deals, including special circumstances, higher approval requirements, and setting overall expectations Primary portfolio or asset management responsibilities may include : Manage most complex or highest risk portfolio of accounts independently including amendments, refinancing, and recaps; review portfolios of less experienced team members; review and monitor health of portfolio accounts, drive customer retention and performance against expectations Proactively anticipate issues, draw parallels from other accounts to own account; resolve problem accounts in partnership with other teams and specialists Review and approve annual reviews and both material and non-material modifications Facilitate and leads quarterly portfolio reviews; prepare watch and criticized reports for quarterly meetings & annual reviews Review past due reporting, covenants, and payments and remediate with the appropriate party Ensure portfolio data is accurate, timely, and complete to ensure strong quality and reporting capabilities Additional Responsibilities may include: Build relationships across function and business to foster collaboration between partner groups Interact directly with customers to cultivate strong relationships while balancing risk and return Consult with legal or Special Assets Department Mentor and train rotational analysts and new hires Participate in internal initiatives to ensure the business is well-managed and operates efficiently Ensure compliance with credit policies and procedures Basic Qualifications: Bachelor's Degree or Military Experience At least 8 years of experience in Commercial Real Estate credit underwriting or portfolio-asset management Preferred Qualifications: Bachelor's Degree in Accounting, Finance, or other relevant fields At least 10 years of experience in credit underwriting or portfolio-asset management Previous leadership experience with deal teams or analysts Strong real estate market knowledge specific to San Francisco/Bay Area and the Pacific Northwest. At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
09/25/2021
201 Third Street (61049), United States of America, San Francisco, California Commercial Real Estate, Director, Lead Underwriter & Portfolio Manager(San Francisco, CA) Commercial Underwriter, Director, Lead Underwriter & Portfolio Manager(San Francisco, CA) The Underwriting and Portfolio Management organization is responsible for working with internal partners to underwrite new transactions and manage the existing portfolio of loans. Our Underwriters and Portfolio Managers balance supporting the Commercial's Bank's growth and ensuring we have a scalable, well-managed business. This role supports Commercial Real Estate As a Lead Underwriter & Portfolio Manager, you are considered a deep subject matter expert in credit risk management balanced with industry expertise. In addition to performing your responsibilities autonomously, you may play a leadership role across deal teams by guiding or shaping less experienced associates. You are trusted to complete complex transactions or solve more unique problems because of your experience and job specific skills. Primary underwriting responsibilities may include : Lead and compile due diligence to draw conclusions on material current and future risks and mitigants; identify performance drivers, project future performance, and anticipate ability to repay debt; apply industry research across transactions and share key takeaways across the organization Oversee deal team(s), including delegating and reviewing work, providing feedback, and coaching and developing less experienced member of the team Leverage deep expertise in industry trends and market analysis to present findings and potential opportunities to senior management with ease Anticipate questions that will be raised during deal review and approval meetings Assist and develop procedures to ensure less experienced team members understand financial statement analysis and cash flow analysis Review financial models independently and incorporate complex structures or nuances Propose appropriate structuring options in tandem with deal team Interpret pricing model outputs in context of business return hurdles and consider areas for increasing returns Write and prepare all parts of the credit approval document independently; identify need for supplemental analysis and discussion; review work of less experienced members of the team Oversee closing process requirements; review closing memo Lead documentation process and negotiate provisions of term sheets, commitment letters, and fee letters with internal and external counsel as well as clients Independently lead all aspects of process for complex deals, including special circumstances, higher approval requirements, and setting overall expectations Primary portfolio or asset management responsibilities may include : Manage most complex or highest risk portfolio of accounts independently including amendments, refinancing, and recaps; review portfolios of less experienced team members; review and monitor health of portfolio accounts, drive customer retention and performance against expectations Proactively anticipate issues, draw parallels from other accounts to own account; resolve problem accounts in partnership with other teams and specialists Review and approve annual reviews and both material and non-material modifications Facilitate and leads quarterly portfolio reviews; prepare watch and criticized reports for quarterly meetings & annual reviews Review past due reporting, covenants, and payments and remediate with the appropriate party Ensure portfolio data is accurate, timely, and complete to ensure strong quality and reporting capabilities Additional Responsibilities may include: Build relationships across function and business to foster collaboration between partner groups Interact directly with customers to cultivate strong relationships while balancing risk and return Consult with legal or Special Assets Department Mentor and train rotational analysts and new hires Participate in internal initiatives to ensure the business is well-managed and operates efficiently Ensure compliance with credit policies and procedures Basic Qualifications: Bachelor's Degree or Military Experience At least 8 years of experience in Commercial Real Estate credit underwriting or portfolio-asset management Preferred Qualifications: Bachelor's Degree in Accounting, Finance, or other relevant fields At least 10 years of experience in credit underwriting or portfolio-asset management Previous leadership experience with deal teams or analysts Strong real estate market knowledge specific to San Francisco/Bay Area and the Pacific Northwest. At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Property Location: 105 South St. Mary's Street - San Antonio, Texas 78205 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do matters at Drury Hotels. There's a place for you here today (and for tomorrow) in this position. Use your expert business knowledge to turn data analytics into revenue strategy. Sprinkle that strategy across a sales organization of 20 individual teams of dutiful sales professionals eager to achieve results. Coach toward individual revenue wins. Adjust strategy for losses and underperformance. Celebrate success. Repeat. What you can expect from us: Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Sales Leadership team, you will: Drive revenue results for individual hotels within our Southwest Market; approximately 20 hotels in Texas, New Mexico and New Orleans. Create and execute strategic revenue plan for each hotel within assigned market. Through data analytics and close alignment with Revenue Optimization you will deliver revenue results across all segments; negotiated accounts, promotions and discounts, retail, group and contract. Coordinate and lead new hotel openings for defined market: three new hotels currently in development pipeline. Collaborate with National Sales and Corporate Partnerships, Groups and Meetings, Revenue Optimization, Business Development, National Call Center, Marketing, Regional Manager and General Manager. Lead and engage a team of Market Sales Executives and Hotel Director of Sales through hands-on leadership, guiding and empowering team members to achieve success in their roles. Leads and encourages proactive and creative exploration across Drury sales team to?capture system wide opportunity within all customer interactions. Maintain involvement with and participation of hotel operations team with Drury Sales and Marketing organization. Be an expert on external and internal resources that drive revenue results. Work closely with all sales team members to identify and capture revenue opportunities for Drury Hotels. What we expect of you: You'll find success in this role with natural curiosity for exploring data and looking for insights to drive business decisions. A humble, team-oriented, partnership-centric attitude. Ability to travel up to 40% of the time Requires?business acumen of sales techniques and professional business practices to include knowledge of competitors, top accounts, market travel trends and economic factors which may impact hotel occupancies within assigned markets. Requires knowledge, skill and mental development equivalent to completion of four years of college, or Bachelor's Degree in sales, marketing business management, or related field. Requires minimum of 3-5?years of outside sales and account management experience, preferably in hospitality or related field.? What you can expect from us: So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses (we succeed together!)-shared for all based on hotel results Health and well-being - Medical, dental, vision, prescription, life, and disability Retirement - Company-matched 401(k) Work-life - Flexible spending accounts, Team Member Assistance Program, paid time off, and hotel discounts Career growth - Mentorship, cross-training, development plans, management training, and more-60% of management positions promoted internally Award-winning - Ranked among Forbes' Best Midsize Employers (2021) and highest in Guest Satisfaction Among Upper Midscale Hotel Chains by J.D. Power 16 years in a row (that's a record!) Rise. Shine. Work Happy.Apply Now.
09/16/2021
Property Location: 105 South St. Mary's Street - San Antonio, Texas 78205 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do matters at Drury Hotels. There's a place for you here today (and for tomorrow) in this position. Use your expert business knowledge to turn data analytics into revenue strategy. Sprinkle that strategy across a sales organization of 20 individual teams of dutiful sales professionals eager to achieve results. Coach toward individual revenue wins. Adjust strategy for losses and underperformance. Celebrate success. Repeat. What you can expect from us: Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Sales Leadership team, you will: Drive revenue results for individual hotels within our Southwest Market; approximately 20 hotels in Texas, New Mexico and New Orleans. Create and execute strategic revenue plan for each hotel within assigned market. Through data analytics and close alignment with Revenue Optimization you will deliver revenue results across all segments; negotiated accounts, promotions and discounts, retail, group and contract. Coordinate and lead new hotel openings for defined market: three new hotels currently in development pipeline. Collaborate with National Sales and Corporate Partnerships, Groups and Meetings, Revenue Optimization, Business Development, National Call Center, Marketing, Regional Manager and General Manager. Lead and engage a team of Market Sales Executives and Hotel Director of Sales through hands-on leadership, guiding and empowering team members to achieve success in their roles. Leads and encourages proactive and creative exploration across Drury sales team to?capture system wide opportunity within all customer interactions. Maintain involvement with and participation of hotel operations team with Drury Sales and Marketing organization. Be an expert on external and internal resources that drive revenue results. Work closely with all sales team members to identify and capture revenue opportunities for Drury Hotels. What we expect of you: You'll find success in this role with natural curiosity for exploring data and looking for insights to drive business decisions. A humble, team-oriented, partnership-centric attitude. Ability to travel up to 40% of the time Requires?business acumen of sales techniques and professional business practices to include knowledge of competitors, top accounts, market travel trends and economic factors which may impact hotel occupancies within assigned markets. Requires knowledge, skill and mental development equivalent to completion of four years of college, or Bachelor's Degree in sales, marketing business management, or related field. Requires minimum of 3-5?years of outside sales and account management experience, preferably in hospitality or related field.? What you can expect from us: So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses (we succeed together!)-shared for all based on hotel results Health and well-being - Medical, dental, vision, prescription, life, and disability Retirement - Company-matched 401(k) Work-life - Flexible spending accounts, Team Member Assistance Program, paid time off, and hotel discounts Career growth - Mentorship, cross-training, development plans, management training, and more-60% of management positions promoted internally Award-winning - Ranked among Forbes' Best Midsize Employers (2021) and highest in Guest Satisfaction Among Upper Midscale Hotel Chains by J.D. Power 16 years in a row (that's a record!) Rise. Shine. Work Happy.Apply Now.
Application deadline is October 15, 2021 OVERVIEW OF HEADWATERS CORPORATION Headwaters Corporation is a natural resources management consulting firm that specializes in the review and implementation of large-scale endangered species recovery and river restoration programs; management of independent science review processes; planning, design, and implementation of river restoration and wetland mitigation projects; and application of a variety of areas of scientific expertise to project planning, design, and implementation. We have a small, highly qualified team comprised of leading river restoration program managers and adaptive management practitioners, experts in restoration program governance and function, river ecologists, western water resources experts, biologists, geomorphologists, water resources engineers, and land managers. With offices in Nebraska(Kearney and Omaha) and Colorado (Lakewood and Fort Collins), Headwaters Corporation provides abroad range of services to public and private clients. Visit our website at for more information on our purpose, our people, and our work. POSITION SUMMARY - DIRECTOR OF OPERATIONS We are seeking an enthusiastic, motivated, and adaptable person with strong interpersonal skills to join our team as the Director of Operations. The ideal person must be analytical, precise, and have experience in managing people professionally. Overall, the Director of Operations must exercise a high level of judgment, work independently in a fast-paced environment with changing priorities, and maintain a high level of confidentiality. A wide degree of agility is expected. Serve as a member of the Headwaters Leadership Team and contribute to development and implementation of the Headwaters business strategic plan. Work collaboratively with the Leadership Team to develop and/or improve systems, processes, and procedures that enhance the overall efficiency of the company and ensure excellent customer service. Manage Headwaters' human resources processes and functions including, but not limited to, benefits, payroll, retirement accounts, and insurance. Coach and train supervisors in their communication, feedback, recognition, and interaction responsibilities with employees. Ensure that supervisors know how to communicate with employees successfully, ethically, honestly, and legally. Manage one to two staff members and provide oversight of accounting, invoicing, receipts, and audits for all Headwaters clients, including specific reporting and accounting processes for the Platte River Recovery Implementation Program (PRRIP) - PRRIP is Headwaters' major client for which we provide the Executive Director, all staff, and management of day-to-day operations. Responsible for company compliance with all existing government and labor laws and reporting requirements. Responsible for company compliance with all requirements as a registered small business and all other requirements for securing and maintaining federal government contracts. Required Qualifications: Significant prior experience with managing the human resources operations of a business, with business accounting, and with managing office staff and budgets. Superb communication skills, with the ability to deliver clear and persuasive messages in both written and oral formats. Strong organizational skills, with the ability to successfully work on multiple projects. Excellent problem-solving and abstract reasoning skills. Ability to motivate oneself and colleagues to create a positive, productive team environment. Demonstrates a willingness to take on new tasks with a general attitude that no task it too small,impossible, or cannot be improved. Knowledge of or prior experience with best practices for managing and motivating remote teams is strongly preferred. Knowledge, Skills, and Abilities: Corporate Business management Financial planning and strategy Strategic planning and vision Promotion of process improvement Budget development Demonstrated experience with using various office and accounting software such as Microsoft Office and QuickBooks POSITION LOCATION The Director of Operations will be an in-person position located in Headwaters' Kearney, NE office. EDUCATION Minimum of a bachelor's degree in business administration, finance, or human resources; M.B.A.preferred. EXPERIENCE Minimum of six (6) years of managerial and/or human resources experience required. BENEFITS Headwaters Corporation will offer a competitive salary commensurate with experience and qualifications relevant to the position of Director of Operations. Anticipated starting range of $65,000-$75,000/year. Headwaters offers an excellent compensation and benefits package including medical, dental, and life insurance; a 401(K) plan; and paid vacation time and holidays. Headwaters Corporation is an Equal Opportunity Employer. recblid 0h7im1rhxzcnnkh7pbz0n435red9hy
09/15/2021
Full time
Application deadline is October 15, 2021 OVERVIEW OF HEADWATERS CORPORATION Headwaters Corporation is a natural resources management consulting firm that specializes in the review and implementation of large-scale endangered species recovery and river restoration programs; management of independent science review processes; planning, design, and implementation of river restoration and wetland mitigation projects; and application of a variety of areas of scientific expertise to project planning, design, and implementation. We have a small, highly qualified team comprised of leading river restoration program managers and adaptive management practitioners, experts in restoration program governance and function, river ecologists, western water resources experts, biologists, geomorphologists, water resources engineers, and land managers. With offices in Nebraska(Kearney and Omaha) and Colorado (Lakewood and Fort Collins), Headwaters Corporation provides abroad range of services to public and private clients. Visit our website at for more information on our purpose, our people, and our work. POSITION SUMMARY - DIRECTOR OF OPERATIONS We are seeking an enthusiastic, motivated, and adaptable person with strong interpersonal skills to join our team as the Director of Operations. The ideal person must be analytical, precise, and have experience in managing people professionally. Overall, the Director of Operations must exercise a high level of judgment, work independently in a fast-paced environment with changing priorities, and maintain a high level of confidentiality. A wide degree of agility is expected. Serve as a member of the Headwaters Leadership Team and contribute to development and implementation of the Headwaters business strategic plan. Work collaboratively with the Leadership Team to develop and/or improve systems, processes, and procedures that enhance the overall efficiency of the company and ensure excellent customer service. Manage Headwaters' human resources processes and functions including, but not limited to, benefits, payroll, retirement accounts, and insurance. Coach and train supervisors in their communication, feedback, recognition, and interaction responsibilities with employees. Ensure that supervisors know how to communicate with employees successfully, ethically, honestly, and legally. Manage one to two staff members and provide oversight of accounting, invoicing, receipts, and audits for all Headwaters clients, including specific reporting and accounting processes for the Platte River Recovery Implementation Program (PRRIP) - PRRIP is Headwaters' major client for which we provide the Executive Director, all staff, and management of day-to-day operations. Responsible for company compliance with all existing government and labor laws and reporting requirements. Responsible for company compliance with all requirements as a registered small business and all other requirements for securing and maintaining federal government contracts. Required Qualifications: Significant prior experience with managing the human resources operations of a business, with business accounting, and with managing office staff and budgets. Superb communication skills, with the ability to deliver clear and persuasive messages in both written and oral formats. Strong organizational skills, with the ability to successfully work on multiple projects. Excellent problem-solving and abstract reasoning skills. Ability to motivate oneself and colleagues to create a positive, productive team environment. Demonstrates a willingness to take on new tasks with a general attitude that no task it too small,impossible, or cannot be improved. Knowledge of or prior experience with best practices for managing and motivating remote teams is strongly preferred. Knowledge, Skills, and Abilities: Corporate Business management Financial planning and strategy Strategic planning and vision Promotion of process improvement Budget development Demonstrated experience with using various office and accounting software such as Microsoft Office and QuickBooks POSITION LOCATION The Director of Operations will be an in-person position located in Headwaters' Kearney, NE office. EDUCATION Minimum of a bachelor's degree in business administration, finance, or human resources; M.B.A.preferred. EXPERIENCE Minimum of six (6) years of managerial and/or human resources experience required. BENEFITS Headwaters Corporation will offer a competitive salary commensurate with experience and qualifications relevant to the position of Director of Operations. Anticipated starting range of $65,000-$75,000/year. Headwaters offers an excellent compensation and benefits package including medical, dental, and life insurance; a 401(K) plan; and paid vacation time and holidays. Headwaters Corporation is an Equal Opportunity Employer. recblid 0h7im1rhxzcnnkh7pbz0n435red9hy
Invest in People. Empower Success. Universal Service Officer (USO) - Vancouver TwinStar Credit Union is seeking a Universal Service Officer 1 to join our team at our Vancouver Mall branch! This position is responsible for building valued financial relationships with our members by actively recommending and cross-selling credit union products and services that best meet our members' financial needs. This position will also perform routine member transactions including deposits, withdrawals, loan payments, transfers, and check cashing. At least 1 year of experience with customer service, cash handling, and sales in a financial services or retail environment is required. Essential Functions and Tasks: Greets members upon entrance to credit union in a courteous, timely, and professional manner; determines the member's needs and assists members or directs the member to the appropriate person. Escorts member back to station or where member is comfortable to offer assistance. Opens new share accounts (savings, checking, money market, certificate, business, organizational, and benefit accounts, individual retirement, trust accounts, estate, custodial, and guardianship accounts) or closes existing accounts by gathering and entering necessary information into computer system; and processes necessary paperwork. Posts transactions on computer system including deposits, withdrawals, loan payments, transfers, check cashing, credit and cash advances; and handles money orders, and cashier's check purchases. Creates and maintains a professional and effective business relationship with the member; provides members an opportunity to establish financial goals through recommending credit union programs to meet their specific needs (Financial Planning, BALANCE program, Business Services and 1st Mortgage, Home Advantage etc.). Teaches members how to best utilize newest technology by assisting them in set up and troubleshooting (tablets, smartphones, laptops, computers, etc.). Evaluates and verifies loan applications and credit criteria. Determines value of collateral. Approves loans within limits of authority and notifies applicants of loan decisions. Requests additional information, if required. Coordinates and processes closings. Ensures that each loan is promptly and properly prepared, documented, processed, approved and disbursed. Actively cross-sells and opens credit union products by utilizing account information to ask pertinent questions to assess member's financial needs. Contacts (on-boards) members in person, by letter, and phone to market products and services. Follows-up on contacts and increases penetration of member financial services while using CRM program. Protects the assets of the credit union by properly identifying members and performing transactions with accuracy. Maintains and balances cash within established limits. Performs a variety of account maintenance duties (i.e., name and address changes, etc.). Prepares and executes 90 day action plans. Establishes goals and achieves goals through effective sales programs designed to meet member needs. Exhibits effective written and oral communication skills. Displays professionalism in presentations to members and potential members. Displays a positive and professional attitude. Performs MIP (Member Identification Program) process as outlined in the credit union's Bank Secrecy Act procedure. Ensures the security and confidentiality of private member information. Completes Bank Secrecy Act related forms, including, but not limited to, the following: Currency Transaction Report, Suspicious Activity Report and Negotiable Instrument Log. Performs required OFAC (Office of Foreign Assets Control) check as outlined in the credit union's Bank Secrecy Act procedure and reports any positive matches to the Branch Manager or Designee. Monitors and communicates potential suspicious activity/transactions to the BSA Officer. Effectively participates in Sales and Marketing initiatives through educating our members of program features and benefits while contributing to overall branch production using the Schneider Sales Model. Uses established sales programs to meet or exceed production and referral goals established by Management. Represents TwinStar Credit Union at events as required. Attends required technical and sales training as required. Maintains well-developed working knowledge of the assigned duties and job functions; keeping up to date and requesting additional training and/or development as needed. Reports regularly to work and returns from breaks and meal periods on time according to the posted schedule. Education, Experience, and Certifications Required: Education High school graduate or GED Experience At least 1 year of experience with customer service, cash handling, and sales in a financial services or retail environment. Certifications Maintains an active status on the Nationwide Mortgage Licensing System and as defined by SAFE Act requirements. Failure to register successfully(including discrepancies in the background check) or to maintain a status in good standing under the SAFE Act will affect eligibility for continued employment and may result in immediate termination. Notary Public Education and Experience Preferred: Education Associates Degree (A.A./A.S.) in a related field Experience 2-3 years customer service, cash handling in a financial services or retail environment experience. Experience opening new accounts Experience in consumer lending ARE YOU READY TO JOIN OUR CREDIT UNION TEAM? Please fill out our mobile-friendly application . We look forward to meeting you! Why Us? We offer great benefits including medical, dental, vision, a flex spending account (FSA), 401(k), paid holidays, sick leave, generous vacation accrual, life insurance, tuition reimbursement, an employee assistance program (EAP), a wellbeing program, a fitness room at the corporate office, public transportation reimbursement, and more. You will join a culture that invests in people and empowers success! About Us You've probably heard that credit unions are different than banks, but what is it exactly? The big difference is you credit unions are not-for-profit cooperatives owned by the very people we serve, members just like you. We exist solely to serve our members, not to enrich a small group of stockholders. So decision making is a bit easier at credit unions we're seeking to return the most value to each member at all times. Credit unions are run by democratically elected and volunteer Board of Directors; it's democracy in action for the people by the people! Status: Part-Time, Non-Exempt PI
09/14/2021
Full time
Invest in People. Empower Success. Universal Service Officer (USO) - Vancouver TwinStar Credit Union is seeking a Universal Service Officer 1 to join our team at our Vancouver Mall branch! This position is responsible for building valued financial relationships with our members by actively recommending and cross-selling credit union products and services that best meet our members' financial needs. This position will also perform routine member transactions including deposits, withdrawals, loan payments, transfers, and check cashing. At least 1 year of experience with customer service, cash handling, and sales in a financial services or retail environment is required. Essential Functions and Tasks: Greets members upon entrance to credit union in a courteous, timely, and professional manner; determines the member's needs and assists members or directs the member to the appropriate person. Escorts member back to station or where member is comfortable to offer assistance. Opens new share accounts (savings, checking, money market, certificate, business, organizational, and benefit accounts, individual retirement, trust accounts, estate, custodial, and guardianship accounts) or closes existing accounts by gathering and entering necessary information into computer system; and processes necessary paperwork. Posts transactions on computer system including deposits, withdrawals, loan payments, transfers, check cashing, credit and cash advances; and handles money orders, and cashier's check purchases. Creates and maintains a professional and effective business relationship with the member; provides members an opportunity to establish financial goals through recommending credit union programs to meet their specific needs (Financial Planning, BALANCE program, Business Services and 1st Mortgage, Home Advantage etc.). Teaches members how to best utilize newest technology by assisting them in set up and troubleshooting (tablets, smartphones, laptops, computers, etc.). Evaluates and verifies loan applications and credit criteria. Determines value of collateral. Approves loans within limits of authority and notifies applicants of loan decisions. Requests additional information, if required. Coordinates and processes closings. Ensures that each loan is promptly and properly prepared, documented, processed, approved and disbursed. Actively cross-sells and opens credit union products by utilizing account information to ask pertinent questions to assess member's financial needs. Contacts (on-boards) members in person, by letter, and phone to market products and services. Follows-up on contacts and increases penetration of member financial services while using CRM program. Protects the assets of the credit union by properly identifying members and performing transactions with accuracy. Maintains and balances cash within established limits. Performs a variety of account maintenance duties (i.e., name and address changes, etc.). Prepares and executes 90 day action plans. Establishes goals and achieves goals through effective sales programs designed to meet member needs. Exhibits effective written and oral communication skills. Displays professionalism in presentations to members and potential members. Displays a positive and professional attitude. Performs MIP (Member Identification Program) process as outlined in the credit union's Bank Secrecy Act procedure. Ensures the security and confidentiality of private member information. Completes Bank Secrecy Act related forms, including, but not limited to, the following: Currency Transaction Report, Suspicious Activity Report and Negotiable Instrument Log. Performs required OFAC (Office of Foreign Assets Control) check as outlined in the credit union's Bank Secrecy Act procedure and reports any positive matches to the Branch Manager or Designee. Monitors and communicates potential suspicious activity/transactions to the BSA Officer. Effectively participates in Sales and Marketing initiatives through educating our members of program features and benefits while contributing to overall branch production using the Schneider Sales Model. Uses established sales programs to meet or exceed production and referral goals established by Management. Represents TwinStar Credit Union at events as required. Attends required technical and sales training as required. Maintains well-developed working knowledge of the assigned duties and job functions; keeping up to date and requesting additional training and/or development as needed. Reports regularly to work and returns from breaks and meal periods on time according to the posted schedule. Education, Experience, and Certifications Required: Education High school graduate or GED Experience At least 1 year of experience with customer service, cash handling, and sales in a financial services or retail environment. Certifications Maintains an active status on the Nationwide Mortgage Licensing System and as defined by SAFE Act requirements. Failure to register successfully(including discrepancies in the background check) or to maintain a status in good standing under the SAFE Act will affect eligibility for continued employment and may result in immediate termination. Notary Public Education and Experience Preferred: Education Associates Degree (A.A./A.S.) in a related field Experience 2-3 years customer service, cash handling in a financial services or retail environment experience. Experience opening new accounts Experience in consumer lending ARE YOU READY TO JOIN OUR CREDIT UNION TEAM? Please fill out our mobile-friendly application . We look forward to meeting you! Why Us? We offer great benefits including medical, dental, vision, a flex spending account (FSA), 401(k), paid holidays, sick leave, generous vacation accrual, life insurance, tuition reimbursement, an employee assistance program (EAP), a wellbeing program, a fitness room at the corporate office, public transportation reimbursement, and more. You will join a culture that invests in people and empowers success! About Us You've probably heard that credit unions are different than banks, but what is it exactly? The big difference is you credit unions are not-for-profit cooperatives owned by the very people we serve, members just like you. We exist solely to serve our members, not to enrich a small group of stockholders. So decision making is a bit easier at credit unions we're seeking to return the most value to each member at all times. Credit unions are run by democratically elected and volunteer Board of Directors; it's democracy in action for the people by the people! Status: Part-Time, Non-Exempt PI
Become Part of the Marshall Team...... Marshall Hotels & Resorts, a premium management company responsible for an eclectic group of branded and independent hotels throughout the United States. We are currently seeking a highly motivated and experienced Manager of Accounting Systems and Reporting to join our Accounting team . The ideal candidate will currently possess a 4-year Degree in Accounting / Finance or Equivalent Experience. The ideal candidate will be based out of our Corporate Office located in Salisbury, Maryland; we are open to consider candidates in the following areas - northern Delaware / Philadelphia, Annapolis / Baltimore, Washington DC / northern Virginia, or central / southern New Jersey. Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest services is the top priority. Responsibilities include: -Lead installation and maintain M3 Insight and other emerging and timely M3 enhancements; lead M3 team on installing changes, updates, and improvements at the corporate level. -Work with Regional Controllers to train and install any property level enhancements to reporting tools in place. -Assist with treasury management functions including banking and merchant processing systems, online portal access and facilitate onboarding and offboarding of portfolio accounts. -Identify enhancements in process for all software and tools used by accounting; install, train, and maintain enhancements; must currently possess a demonstrated ability to accomplish. -Research necessary taxing statutes for state and local ordinance sales, use and occupancy tax collection. -Research and determine exemption rules and requirements, working closely with Regional Controller to create and install property-level reconciliation tools. You can expect to experience strong and supportive leadership, transparent and effective management of our human resources, employee engagement, a collaborative and supportive culture and a strong track record in staff retention, learning, professional development, and growth across the whole organization. In addition to a great work environment, our talented team enjoys: -Competitive compensation -Professional development and growth -Paid time off for vacation, holiday and sick -Company-sponsored medical plans including health insurance, dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care -Employee Assistance Program (EAP) -401k retirement plan -Room discounts at all Marshall-managed hotel locations. A History of Excellence Who We Are Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R's typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts. Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn't the right fit for you, please visit our website to view other opportunities at .
09/11/2021
Full time
Become Part of the Marshall Team...... Marshall Hotels & Resorts, a premium management company responsible for an eclectic group of branded and independent hotels throughout the United States. We are currently seeking a highly motivated and experienced Manager of Accounting Systems and Reporting to join our Accounting team . The ideal candidate will currently possess a 4-year Degree in Accounting / Finance or Equivalent Experience. The ideal candidate will be based out of our Corporate Office located in Salisbury, Maryland; we are open to consider candidates in the following areas - northern Delaware / Philadelphia, Annapolis / Baltimore, Washington DC / northern Virginia, or central / southern New Jersey. Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest services is the top priority. Responsibilities include: -Lead installation and maintain M3 Insight and other emerging and timely M3 enhancements; lead M3 team on installing changes, updates, and improvements at the corporate level. -Work with Regional Controllers to train and install any property level enhancements to reporting tools in place. -Assist with treasury management functions including banking and merchant processing systems, online portal access and facilitate onboarding and offboarding of portfolio accounts. -Identify enhancements in process for all software and tools used by accounting; install, train, and maintain enhancements; must currently possess a demonstrated ability to accomplish. -Research necessary taxing statutes for state and local ordinance sales, use and occupancy tax collection. -Research and determine exemption rules and requirements, working closely with Regional Controller to create and install property-level reconciliation tools. You can expect to experience strong and supportive leadership, transparent and effective management of our human resources, employee engagement, a collaborative and supportive culture and a strong track record in staff retention, learning, professional development, and growth across the whole organization. In addition to a great work environment, our talented team enjoys: -Competitive compensation -Professional development and growth -Paid time off for vacation, holiday and sick -Company-sponsored medical plans including health insurance, dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care -Employee Assistance Program (EAP) -401k retirement plan -Room discounts at all Marshall-managed hotel locations. A History of Excellence Who We Are Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R's typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts. Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn't the right fit for you, please visit our website to view other opportunities at .
CommuniCare Family of Companies - Assistant Regional Director of Finance The CommuniCare Family of Companies is currently recruiting an Assistant Regional Director of Finance for the Greater Columbus, Dayton Region and areas of West Viginia . The Assistant Regional Director of Finance will provide support to the Regional Director of Finance in providing the oversight of business office policies, billing, collection, and other related administrative duties associated with their assigned Nursing Facilities. The position reports to the Regional Director of Finance and follows his/her direction and lead. The position functions as a team member and support person for the Regional Director to allow the region to be successful in Business Office Functions and Activities that impact A/R Quality Indicators such as Collections, Bad Debt, and P Compliance. Job Duties will include: Assist in ensuring compliance with company policies and procedures as it relates to admissions, billing, collection, and other related administrative duties under direction of the Regional Director of Finance. Perform detailed Accounts Receivable reviews with the facility staff; participate in other A/R meetings, including monthly reviews and other ad hoc A/R review processes. Assist in timeliness of closing activities during vacancies, new Business Office Manager staff, etc. Oversee training of staff, including development of the Business Office Manager (along with identification of both group and individual development opportunities). Assist and develop an annual training plan to improve knowledge and ability of assigned Business Office Managers; work with corporate staff to develop overall training program for the company. Qualified candidates must have a background in Accounting, with a minimum of an Associate's Degree preferred. At least 5 years previous experience in a Long Term Care setting is required. The Assistant Regional Director of Finance must possess a thorough understanding of Medicare, Medicaid, Private Insurance, and Managed Care billing, collection of policies, and processes. Experience using computers, including familiarity with spreadsheets, written analysis, and automated computer systems processing is required, and experience with Point Click Care is a plus. The Assistant Director must also have the interpersonal skills necessary to communicate and interact with facility staff. CommuniCare employees enjoy competitive pay and an outstanding benefits package for full time employees in a fun, team atmosphere. If you meet the requirements for Assistant Regional Director of Finance and would like to advance your career with a company that cares, forward your resume and letter of interest for confidential consideration. Requirements: Must possess thorough understanding of Medicare, Medicaid, Private Insurance, and Managed Care billing, collection of policies, and processes. Must have at least 3 years previous experience in a Long Term Care setting. Must have the ability to make independent decisions with respect to billing, collection, and other related matters. Must have excellent interpersonal skills to communicate and interact with facility staff. Must have experience utilizing computers, including familiarithy with spreadsheets, written analysis, and automated computer systems processing. Experience with Point Click Care a plus. Accounting background with at least an Associate's Degree preferred. Must be willing to travel
08/29/2021
Full time
CommuniCare Family of Companies - Assistant Regional Director of Finance The CommuniCare Family of Companies is currently recruiting an Assistant Regional Director of Finance for the Greater Columbus, Dayton Region and areas of West Viginia . The Assistant Regional Director of Finance will provide support to the Regional Director of Finance in providing the oversight of business office policies, billing, collection, and other related administrative duties associated with their assigned Nursing Facilities. The position reports to the Regional Director of Finance and follows his/her direction and lead. The position functions as a team member and support person for the Regional Director to allow the region to be successful in Business Office Functions and Activities that impact A/R Quality Indicators such as Collections, Bad Debt, and P Compliance. Job Duties will include: Assist in ensuring compliance with company policies and procedures as it relates to admissions, billing, collection, and other related administrative duties under direction of the Regional Director of Finance. Perform detailed Accounts Receivable reviews with the facility staff; participate in other A/R meetings, including monthly reviews and other ad hoc A/R review processes. Assist in timeliness of closing activities during vacancies, new Business Office Manager staff, etc. Oversee training of staff, including development of the Business Office Manager (along with identification of both group and individual development opportunities). Assist and develop an annual training plan to improve knowledge and ability of assigned Business Office Managers; work with corporate staff to develop overall training program for the company. Qualified candidates must have a background in Accounting, with a minimum of an Associate's Degree preferred. At least 5 years previous experience in a Long Term Care setting is required. The Assistant Regional Director of Finance must possess a thorough understanding of Medicare, Medicaid, Private Insurance, and Managed Care billing, collection of policies, and processes. Experience using computers, including familiarity with spreadsheets, written analysis, and automated computer systems processing is required, and experience with Point Click Care is a plus. The Assistant Director must also have the interpersonal skills necessary to communicate and interact with facility staff. CommuniCare employees enjoy competitive pay and an outstanding benefits package for full time employees in a fun, team atmosphere. If you meet the requirements for Assistant Regional Director of Finance and would like to advance your career with a company that cares, forward your resume and letter of interest for confidential consideration. Requirements: Must possess thorough understanding of Medicare, Medicaid, Private Insurance, and Managed Care billing, collection of policies, and processes. Must have at least 3 years previous experience in a Long Term Care setting. Must have the ability to make independent decisions with respect to billing, collection, and other related matters. Must have excellent interpersonal skills to communicate and interact with facility staff. Must have experience utilizing computers, including familiarithy with spreadsheets, written analysis, and automated computer systems processing. Experience with Point Click Care a plus. Accounting background with at least an Associate's Degree preferred. Must be willing to travel
Job Description JOB SNAPSHOT Job Title: Security Director /Supervisor of multiple office buildings Location: Dallas TX Environment: Class A High Rise Office Building Pay Rate: $41,600 Salary Shift & Hours: Typically Monday thru Friday (40-50 hours a week but as needed) Included Benefits/Perks: Medical, Dental, Vision and 401k Who is GardaWorld? GardaWorld is the world's largest privately-owned security services company. We protect our clients' staff and assets, wherever they are in the world. We offer different schedules, diverse work assignments spanning multiple industries and career advancement opportunities. We encourage diversity and are proud to be an equal opportunity employer. GardaWorld Security Services is looking for an Account Manager to fulfill different assignments for our clients. JOB DESCRIPTION Job Responsibilities specific to this client site include, but are not limited to: Must be able to take initiative Must possess leadership skills Must be well spoken Must be able to communicate effectively via phone, phone and Intranet system with client. General Project Manager responsibilities include, but are not limited to: Supervise the day-to-day service provided to the client and ensure service is of the highest standard Develop and maintain effective relationships with client and employees, and serve as the liaison between GardaWorld, our client, and our assigned staff Meet regularly with client to address problems, provide status updates, communicate needs, and ensure satisfaction Participate in the selection, orientation, training, and continual development of staff assigned to the account Ensure 100% payroll and billing accuracy Ensure 100% compliance with federal, state, and local regulations in assigned account Respond quickly to critical situations Ability to read and write detailed reports Enforce client procedures, regulations, and standards QUALIFICATIONS Qualifications specific to this client site include, but are not limited to: Minimum 5 year's experience working in a trainer/instructor capacity Minimum 3 year's experience working in a management capacity at a high profile corporate environment at a headquarters campus or similar high visibility location Pass an extensive screening process At least 25 years of age or older as required by applicable law or contractual requirements Minimum 3 year's experience working in a challenging supervisory role General Qualifications to work as an Project Manager at GardaWorld include: Possess at least an associate's degree or equivalent Minimum 3 years progressive progressive management experience Pass an extensive screening process Performance Metrics: The Project Manager is expected to achieve the following metrics within GardaWorld Security performance-based business environment: Manage to 2.5% unbilled overtime or less on assigned account Year over year improvement in Employee Engagement Scores in the account Retention of the account Period over period improvement (usually quarterly) of performance metrics specific to the account Personnel inspections and training of 100% of assigned personnel each month Personnel recruiting to ensure full staffing levels on assigned accounts Personally recruit a minimum of one new supervisor for your account annually Develop a minimum of one supervisor for promotion annually Become proficient in all company software systems (on-boarding, scheduling, financial, CRM) 100% compliance to the Whelan Mandatory Requirements Lead by example of living up to the Whelan Values Personal Characteristics: Company-Wide Culture - High Integrity (Character Beyond Reproach), Servant Leader (Never Asking Anyone to Do What You Aren't Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun. License # B07179 GardaWorld Security Services (not the physical location of the job site) 1341 West Mockingbird Lane Suite 800W Dallas, TX 75247 Qualifications Education
03/23/2021
Full time
Job Description JOB SNAPSHOT Job Title: Security Director /Supervisor of multiple office buildings Location: Dallas TX Environment: Class A High Rise Office Building Pay Rate: $41,600 Salary Shift & Hours: Typically Monday thru Friday (40-50 hours a week but as needed) Included Benefits/Perks: Medical, Dental, Vision and 401k Who is GardaWorld? GardaWorld is the world's largest privately-owned security services company. We protect our clients' staff and assets, wherever they are in the world. We offer different schedules, diverse work assignments spanning multiple industries and career advancement opportunities. We encourage diversity and are proud to be an equal opportunity employer. GardaWorld Security Services is looking for an Account Manager to fulfill different assignments for our clients. JOB DESCRIPTION Job Responsibilities specific to this client site include, but are not limited to: Must be able to take initiative Must possess leadership skills Must be well spoken Must be able to communicate effectively via phone, phone and Intranet system with client. General Project Manager responsibilities include, but are not limited to: Supervise the day-to-day service provided to the client and ensure service is of the highest standard Develop and maintain effective relationships with client and employees, and serve as the liaison between GardaWorld, our client, and our assigned staff Meet regularly with client to address problems, provide status updates, communicate needs, and ensure satisfaction Participate in the selection, orientation, training, and continual development of staff assigned to the account Ensure 100% payroll and billing accuracy Ensure 100% compliance with federal, state, and local regulations in assigned account Respond quickly to critical situations Ability to read and write detailed reports Enforce client procedures, regulations, and standards QUALIFICATIONS Qualifications specific to this client site include, but are not limited to: Minimum 5 year's experience working in a trainer/instructor capacity Minimum 3 year's experience working in a management capacity at a high profile corporate environment at a headquarters campus or similar high visibility location Pass an extensive screening process At least 25 years of age or older as required by applicable law or contractual requirements Minimum 3 year's experience working in a challenging supervisory role General Qualifications to work as an Project Manager at GardaWorld include: Possess at least an associate's degree or equivalent Minimum 3 years progressive progressive management experience Pass an extensive screening process Performance Metrics: The Project Manager is expected to achieve the following metrics within GardaWorld Security performance-based business environment: Manage to 2.5% unbilled overtime or less on assigned account Year over year improvement in Employee Engagement Scores in the account Retention of the account Period over period improvement (usually quarterly) of performance metrics specific to the account Personnel inspections and training of 100% of assigned personnel each month Personnel recruiting to ensure full staffing levels on assigned accounts Personally recruit a minimum of one new supervisor for your account annually Develop a minimum of one supervisor for promotion annually Become proficient in all company software systems (on-boarding, scheduling, financial, CRM) 100% compliance to the Whelan Mandatory Requirements Lead by example of living up to the Whelan Values Personal Characteristics: Company-Wide Culture - High Integrity (Character Beyond Reproach), Servant Leader (Never Asking Anyone to Do What You Aren't Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun. License # B07179 GardaWorld Security Services (not the physical location of the job site) 1341 West Mockingbird Lane Suite 800W Dallas, TX 75247 Qualifications Education
Job Description JOB SNAPSHOT Job Title: Security Director /Supervisor of multiple office buildings Location: Dallas TX Environment: Class A High Rise Office Building Pay Rate: $41,600 Salary Shift & Hours: Typically Monday thru Friday (40-50 hours a week but as needed) Included Benefits/Perks: Medical, Dental, Vision and 401k Who is GardaWorld? GardaWorld is the world's largest privately-owned security services company. We protect our clients' staff and assets, wherever they are in the world. We offer different schedules, diverse work assignments spanning multiple industries and career advancement opportunities. We encourage diversity and are proud to be an equal opportunity employer. GardaWorld Security Services is looking for an Account Manager to fulfill different assignments for our clients. JOB DESCRIPTION Job Responsibilities specific to this client site include, but are not limited to: Must be able to take initiative Must possess leadership skills Must be well spoken Must be able to communicate effectively via phone, phone and Intranet system with client. General Project Manager responsibilities include, but are not limited to: Supervise the day-to-day service provided to the client and ensure service is of the highest standard Develop and maintain effective relationships with client and employees, and serve as the liaison between GardaWorld, our client, and our assigned staff Meet regularly with client to address problems, provide status updates, communicate needs, and ensure satisfaction Participate in the selection, orientation, training, and continual development of staff assigned to the account Ensure 100% payroll and billing accuracy Ensure 100% compliance with federal, state, and local regulations in assigned account Respond quickly to critical situations Ability to read and write detailed reports Enforce client procedures, regulations, and standards QUALIFICATIONS Qualifications specific to this client site include, but are not limited to: Minimum 5 year's experience working in a trainer/instructor capacity Minimum 3 year's experience working in a management capacity at a high profile corporate environment at a headquarters campus or similar high visibility location Pass an extensive screening process At least 25 years of age or older as required by applicable law or contractual requirements Minimum 3 year's experience working in a challenging supervisory role General Qualifications to work as an Project Manager at GardaWorld include: Possess at least an associate's degree or equivalent Minimum 3 years progressive progressive management experience Pass an extensive screening process Performance Metrics: The Project Manager is expected to achieve the following metrics within GardaWorld Security performance-based business environment: Manage to 2.5% unbilled overtime or less on assigned account Year over year improvement in Employee Engagement Scores in the account Retention of the account Period over period improvement (usually quarterly) of performance metrics specific to the account Personnel inspections and training of 100% of assigned personnel each month Personnel recruiting to ensure full staffing levels on assigned accounts Personally recruit a minimum of one new supervisor for your account annually Develop a minimum of one supervisor for promotion annually Become proficient in all company software systems (on-boarding, scheduling, financial, CRM) 100% compliance to the Whelan Mandatory Requirements Lead by example of living up to the Whelan Values Personal Characteristics: Company-Wide Culture - High Integrity (Character Beyond Reproach), Servant Leader (Never Asking Anyone to Do What You Aren't Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun. License # B07179 GardaWorld Security Services (not the physical location of the job site) 1341 West Mockingbird Lane Suite 800W Dallas, TX 75247 Qualifications Education
03/23/2021
Full time
Job Description JOB SNAPSHOT Job Title: Security Director /Supervisor of multiple office buildings Location: Dallas TX Environment: Class A High Rise Office Building Pay Rate: $41,600 Salary Shift & Hours: Typically Monday thru Friday (40-50 hours a week but as needed) Included Benefits/Perks: Medical, Dental, Vision and 401k Who is GardaWorld? GardaWorld is the world's largest privately-owned security services company. We protect our clients' staff and assets, wherever they are in the world. We offer different schedules, diverse work assignments spanning multiple industries and career advancement opportunities. We encourage diversity and are proud to be an equal opportunity employer. GardaWorld Security Services is looking for an Account Manager to fulfill different assignments for our clients. JOB DESCRIPTION Job Responsibilities specific to this client site include, but are not limited to: Must be able to take initiative Must possess leadership skills Must be well spoken Must be able to communicate effectively via phone, phone and Intranet system with client. General Project Manager responsibilities include, but are not limited to: Supervise the day-to-day service provided to the client and ensure service is of the highest standard Develop and maintain effective relationships with client and employees, and serve as the liaison between GardaWorld, our client, and our assigned staff Meet regularly with client to address problems, provide status updates, communicate needs, and ensure satisfaction Participate in the selection, orientation, training, and continual development of staff assigned to the account Ensure 100% payroll and billing accuracy Ensure 100% compliance with federal, state, and local regulations in assigned account Respond quickly to critical situations Ability to read and write detailed reports Enforce client procedures, regulations, and standards QUALIFICATIONS Qualifications specific to this client site include, but are not limited to: Minimum 5 year's experience working in a trainer/instructor capacity Minimum 3 year's experience working in a management capacity at a high profile corporate environment at a headquarters campus or similar high visibility location Pass an extensive screening process At least 25 years of age or older as required by applicable law or contractual requirements Minimum 3 year's experience working in a challenging supervisory role General Qualifications to work as an Project Manager at GardaWorld include: Possess at least an associate's degree or equivalent Minimum 3 years progressive progressive management experience Pass an extensive screening process Performance Metrics: The Project Manager is expected to achieve the following metrics within GardaWorld Security performance-based business environment: Manage to 2.5% unbilled overtime or less on assigned account Year over year improvement in Employee Engagement Scores in the account Retention of the account Period over period improvement (usually quarterly) of performance metrics specific to the account Personnel inspections and training of 100% of assigned personnel each month Personnel recruiting to ensure full staffing levels on assigned accounts Personally recruit a minimum of one new supervisor for your account annually Develop a minimum of one supervisor for promotion annually Become proficient in all company software systems (on-boarding, scheduling, financial, CRM) 100% compliance to the Whelan Mandatory Requirements Lead by example of living up to the Whelan Values Personal Characteristics: Company-Wide Culture - High Integrity (Character Beyond Reproach), Servant Leader (Never Asking Anyone to Do What You Aren't Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun. License # B07179 GardaWorld Security Services (not the physical location of the job site) 1341 West Mockingbird Lane Suite 800W Dallas, TX 75247 Qualifications Education
Description: The Front Office Manager (FOM) is responsible for assisting the General Manager with the smooth management of the front office operation. The FOM will play a key role in ensuring total guest satisfaction through administrative management and must be an excellent problem solver and effective multi-tasker. It is the mission and intent of this position that the incumbent will take full responsibility for the Front Desk in a manner which maintains established operational standards, maximizes the profitability and ensures high guest and employee satisfaction and retention. The FOM will supervise the Front Desk staff of the Best Western Plus College Station, a 64 room select service hotel with enough meeting space to accommodate up to 30 persons at a time. Additionally, the FOM will be responsible for administrative items such as Accounts Payable, Accounts Receivable, and Payroll. The FOM will work closely with the General Manager and must be capable of performing MOD duties supervising the entire hotel in the absence of the General Manager. Responsibilities/Duties: •Manage room inventory and availability for future dates, as well as, on the day of arrival. •Ensure a warm and genuine arrival and departure experience to all guests through training and direct guidance of the Front Office Team. •Remain informed about groups, LNRs, rates, promotional programs, special benefit cards, and Best Western updates and programs. •Coordinate with Sales Manager to ensure VIP guestrooms are appropriately blocked, as well as repeat guests. •Expected to carry out all reasonable requests by management of which the associate is capable of performing. •Maintain high standards of guest service and continuously seek to increase level of guest satisfaction by delivery of an improved product through employee development, training and focus on quality. •Manage and motivate all Front Office Agents with daily supervision to include staffing, training, discipline, scheduling and visually monitoring performance to ensure service and productivity levels. •Manage departmental resources so as to achieve acceptable levels on labor standards performance. •Provide clear direction in advising and instructing Front Office Agents in details of work. Nurture a positive and productive work culture and environment. •Ensure the efficient and effective overall operation and collaboration of the Front Desk and its Rooms Division partners; Engineering, and Housekeeping. •Maintain procedures for security of monies, guest security and emergency procedures. •Receive and resolve all guest complaints in a timely manner and within the guidelines of the company. •Implement Corporate and Brand marketing programs as necessary. •Organize, conduct and/or attend meetings to obtain and disseminate pertinent information. •Perform room inspections as/when needed. •Assist in check in/check out of guests or any related guest service activity. •Act as a Manager on Duty. •Provide support to the General Manager by operating the Front Office properly, efficiently and with profitability. •Maintain and direct follow-up of guest complaints to the General Manager as needed. •Contact guests for follow-up on Medallia and Social Media responses. •Assist the General Manager with administrative work and email correspondence as needed. Qualifications: •Energetic, proactive, takes calculated risks, and perseveres to attain goals. Possess a basic knowledge of hotels and an advanced knowledge of customer service. •Excellent communication skills. Skilled at establishing effective relationships with customers and internal partners; promoting openness, trust and confidence in one's intentions. Requires effective reading, writing and oral comprehension. •Service orientation. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. •Excellent verbal and written communication skills and organizational skills are very important. •Must be able to think clearly, analyze and resolve problems, while exercising good judgment. You must also be able to remain calm and courteous in demanding situations. •Must be proficient in general computer knowledge and able to train and monitor the process of sending referrals, setting traces and profiling accounts. •Be able to represent the hotels and Oldham Goodwin Group with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times. •Strong understanding of customer and market dynamics and requirements. PM20 . Requirements: PI
03/15/2021
Full time
Description: The Front Office Manager (FOM) is responsible for assisting the General Manager with the smooth management of the front office operation. The FOM will play a key role in ensuring total guest satisfaction through administrative management and must be an excellent problem solver and effective multi-tasker. It is the mission and intent of this position that the incumbent will take full responsibility for the Front Desk in a manner which maintains established operational standards, maximizes the profitability and ensures high guest and employee satisfaction and retention. The FOM will supervise the Front Desk staff of the Best Western Plus College Station, a 64 room select service hotel with enough meeting space to accommodate up to 30 persons at a time. Additionally, the FOM will be responsible for administrative items such as Accounts Payable, Accounts Receivable, and Payroll. The FOM will work closely with the General Manager and must be capable of performing MOD duties supervising the entire hotel in the absence of the General Manager. Responsibilities/Duties: •Manage room inventory and availability for future dates, as well as, on the day of arrival. •Ensure a warm and genuine arrival and departure experience to all guests through training and direct guidance of the Front Office Team. •Remain informed about groups, LNRs, rates, promotional programs, special benefit cards, and Best Western updates and programs. •Coordinate with Sales Manager to ensure VIP guestrooms are appropriately blocked, as well as repeat guests. •Expected to carry out all reasonable requests by management of which the associate is capable of performing. •Maintain high standards of guest service and continuously seek to increase level of guest satisfaction by delivery of an improved product through employee development, training and focus on quality. •Manage and motivate all Front Office Agents with daily supervision to include staffing, training, discipline, scheduling and visually monitoring performance to ensure service and productivity levels. •Manage departmental resources so as to achieve acceptable levels on labor standards performance. •Provide clear direction in advising and instructing Front Office Agents in details of work. Nurture a positive and productive work culture and environment. •Ensure the efficient and effective overall operation and collaboration of the Front Desk and its Rooms Division partners; Engineering, and Housekeeping. •Maintain procedures for security of monies, guest security and emergency procedures. •Receive and resolve all guest complaints in a timely manner and within the guidelines of the company. •Implement Corporate and Brand marketing programs as necessary. •Organize, conduct and/or attend meetings to obtain and disseminate pertinent information. •Perform room inspections as/when needed. •Assist in check in/check out of guests or any related guest service activity. •Act as a Manager on Duty. •Provide support to the General Manager by operating the Front Office properly, efficiently and with profitability. •Maintain and direct follow-up of guest complaints to the General Manager as needed. •Contact guests for follow-up on Medallia and Social Media responses. •Assist the General Manager with administrative work and email correspondence as needed. Qualifications: •Energetic, proactive, takes calculated risks, and perseveres to attain goals. Possess a basic knowledge of hotels and an advanced knowledge of customer service. •Excellent communication skills. Skilled at establishing effective relationships with customers and internal partners; promoting openness, trust and confidence in one's intentions. Requires effective reading, writing and oral comprehension. •Service orientation. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. •Excellent verbal and written communication skills and organizational skills are very important. •Must be able to think clearly, analyze and resolve problems, while exercising good judgment. You must also be able to remain calm and courteous in demanding situations. •Must be proficient in general computer knowledge and able to train and monitor the process of sending referrals, setting traces and profiling accounts. •Be able to represent the hotels and Oldham Goodwin Group with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times. •Strong understanding of customer and market dynamics and requirements. PM20 . Requirements: PI
Job Type: Full-time Salary Range: $19.21-$32.38 Join our growing Hoosier Hills Credit Union (HHCU) team as part of our newest, full-service financial Service Center in Ellettsville, Indiana! Our Ellettsville location is currently under construction, and we are now hiring dynamic, community focused sales and service professionals to bring our mission, products, and services to the Ellettsville/Monroe County Market. Summary/Objective The Member Advisor (MA) ensures that HHCU members are consistently satisfied in the service they receive and are being offered the right products and services to meet their financial needs. Responsible for establishing new member relationships and strengthening existing ones. Through friendly consultation and collaboration, the MA identifies and recommends HHCU products and services in a way that creates a member experience that surpasses expectations with every interaction. The MA is responsible for advising, cross-selling, and completing transactions and general account service needs, which range from transaction and account maintenance requests, product and service inquiries, new account applications, and loan applications. Responsibilities Mission and Service - Is an integral part of the Hoosier Hills Credit Union and Service Center team in living out our corporate mission; To be better for our members by making a positive difference in their lives and the communities we serve." Consistently delivers outstanding service to both internal and external members that is in alignment with the Credit Union's Service Promises. Always acts in the best interest of the member and the Credit Union. Maintains the highest level of professionalism when interacting with members through friendly, informative, and helpful communications, which are key to understanding and identifying member needs, solving problems and in representing the Credit Union. Increases member satisfaction by taking ownership of each request and being highly responsive to the needs of members and in finding solutions that meet or exceed their expectations. Builds rapport by establishing credible relationships with members and prospective members through consistent high-quality service. Utilizes other business units as needed to assist members. Member and Business Focus - Continuously champions knowledge of and experience with member interactions to be a trusted resource in developing and expanding the membership with each opportunity for member interaction. Creates business value for the membership and aligns the organization with success by constantly targeting and selecting product and service solutions that are best for the member so that their financial goals may be achieved. Serves as a trusted resource to members and fellow team members by possessing strong knowledge of HHCU products, services, and member experience standards, and always acts in the best interest of the member. Engages in problem resolution from start to finish by clarifying the issue, determining the cause, and following up to ensure there is a resolution. Achieves expected sales and service results by taking personal ownership of referral and cross-selling processes and aligning personal goals with the goals of the organization. Acumen and Technical Savvy - Possesses proficiency in account maintenance, lending, banking systems, and process knowledge to ensure records accuracy, policy compliance and member satisfaction with every transaction. Performs teller transactions, account maintenance, opening of new accounts, and processing loans in a proficient and accurate manner within security guidelines and with few errors. Resolves problems or discrepancies concerning member accounts and transitions between responsibilities effectively and efficiently to meet the needs of the members. Underwrites consumer loans according to established policies, guidelines, and procedures to find solutions that fit member needs while minimizing risk. Advises and assists with budget counseling, consolidations, pay methods, and other areas relating to member's financial needs. Performs branch opening and closing procedures as assigned by supervisor. Completes annual Bank Secrecy/OFAC and any related training annually as assigned by Training or Compliance Staff. Comply with all applicable BSA/AML laws, rules, regulations, policies, and business practices established by Credit Union management. Teamwork and Collaboration - The consistent focus on team involvement and in personal growth through sharing and implementation of creative ideas that provide membership business value and enhance a positive work environment. Maintains supportive communication with supervisor and team members, reports problems, developments, changes, and other important information regarding responsibilities. Makes plans happen through awareness, involvement, constant communication, and continual learning. Shares opportunities for improvement with appropriate managers. Performs on-going self-evaluation. Attends and supports branch events and other community outreach efforts as needed and attends to operational needs and issues as they arise. Strives to improve self and team to create strategies for future focused positive results. For company use only - PM19 Knowledge Requirements Excellent communications skills (both oral and written) Professional appearance and demeanor, good interpersonal relations skills, and positive and optimistic outlook Strong knowledge of retail delivery products and other Credit Union products and services Strong and consistent sales and service performance Requires judgment to apply broader aspects of established practices to situations, which go beyond clear, concise guidelines Ability to gather and analyze data Ability to establish and maintain positive working relationship with management, peers, employees, and vendors Education and/or Experience High school diploma, or equivalent 1-2 years' experience working in retail setting with daily customer interaction Experience preferred in cash handling and clerical office work Loan trained and qualified with knowledge of the fundamentals of lending, policies, and principles, preferred Work Environment/Physical Demands Normal accessibility of branch and corporate work sites required for the position Normal physical mobility and agility, which includes movement from place to place on the job, and the ability to maneuver body while in place Normal dexterity of hands and fingers Normal coordination, including eye-hand, hand-foot Works in typical administrative setting with climate control and appropriate lighting Work requires occasionally lifting and carrying up to 50 pounds, taking frequency into consideration Other Duties Perform other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. PI
01/29/2021
Full time
Job Type: Full-time Salary Range: $19.21-$32.38 Join our growing Hoosier Hills Credit Union (HHCU) team as part of our newest, full-service financial Service Center in Ellettsville, Indiana! Our Ellettsville location is currently under construction, and we are now hiring dynamic, community focused sales and service professionals to bring our mission, products, and services to the Ellettsville/Monroe County Market. Summary/Objective The Member Advisor (MA) ensures that HHCU members are consistently satisfied in the service they receive and are being offered the right products and services to meet their financial needs. Responsible for establishing new member relationships and strengthening existing ones. Through friendly consultation and collaboration, the MA identifies and recommends HHCU products and services in a way that creates a member experience that surpasses expectations with every interaction. The MA is responsible for advising, cross-selling, and completing transactions and general account service needs, which range from transaction and account maintenance requests, product and service inquiries, new account applications, and loan applications. Responsibilities Mission and Service - Is an integral part of the Hoosier Hills Credit Union and Service Center team in living out our corporate mission; To be better for our members by making a positive difference in their lives and the communities we serve." Consistently delivers outstanding service to both internal and external members that is in alignment with the Credit Union's Service Promises. Always acts in the best interest of the member and the Credit Union. Maintains the highest level of professionalism when interacting with members through friendly, informative, and helpful communications, which are key to understanding and identifying member needs, solving problems and in representing the Credit Union. Increases member satisfaction by taking ownership of each request and being highly responsive to the needs of members and in finding solutions that meet or exceed their expectations. Builds rapport by establishing credible relationships with members and prospective members through consistent high-quality service. Utilizes other business units as needed to assist members. Member and Business Focus - Continuously champions knowledge of and experience with member interactions to be a trusted resource in developing and expanding the membership with each opportunity for member interaction. Creates business value for the membership and aligns the organization with success by constantly targeting and selecting product and service solutions that are best for the member so that their financial goals may be achieved. Serves as a trusted resource to members and fellow team members by possessing strong knowledge of HHCU products, services, and member experience standards, and always acts in the best interest of the member. Engages in problem resolution from start to finish by clarifying the issue, determining the cause, and following up to ensure there is a resolution. Achieves expected sales and service results by taking personal ownership of referral and cross-selling processes and aligning personal goals with the goals of the organization. Acumen and Technical Savvy - Possesses proficiency in account maintenance, lending, banking systems, and process knowledge to ensure records accuracy, policy compliance and member satisfaction with every transaction. Performs teller transactions, account maintenance, opening of new accounts, and processing loans in a proficient and accurate manner within security guidelines and with few errors. Resolves problems or discrepancies concerning member accounts and transitions between responsibilities effectively and efficiently to meet the needs of the members. Underwrites consumer loans according to established policies, guidelines, and procedures to find solutions that fit member needs while minimizing risk. Advises and assists with budget counseling, consolidations, pay methods, and other areas relating to member's financial needs. Performs branch opening and closing procedures as assigned by supervisor. Completes annual Bank Secrecy/OFAC and any related training annually as assigned by Training or Compliance Staff. Comply with all applicable BSA/AML laws, rules, regulations, policies, and business practices established by Credit Union management. Teamwork and Collaboration - The consistent focus on team involvement and in personal growth through sharing and implementation of creative ideas that provide membership business value and enhance a positive work environment. Maintains supportive communication with supervisor and team members, reports problems, developments, changes, and other important information regarding responsibilities. Makes plans happen through awareness, involvement, constant communication, and continual learning. Shares opportunities for improvement with appropriate managers. Performs on-going self-evaluation. Attends and supports branch events and other community outreach efforts as needed and attends to operational needs and issues as they arise. Strives to improve self and team to create strategies for future focused positive results. For company use only - PM19 Knowledge Requirements Excellent communications skills (both oral and written) Professional appearance and demeanor, good interpersonal relations skills, and positive and optimistic outlook Strong knowledge of retail delivery products and other Credit Union products and services Strong and consistent sales and service performance Requires judgment to apply broader aspects of established practices to situations, which go beyond clear, concise guidelines Ability to gather and analyze data Ability to establish and maintain positive working relationship with management, peers, employees, and vendors Education and/or Experience High school diploma, or equivalent 1-2 years' experience working in retail setting with daily customer interaction Experience preferred in cash handling and clerical office work Loan trained and qualified with knowledge of the fundamentals of lending, policies, and principles, preferred Work Environment/Physical Demands Normal accessibility of branch and corporate work sites required for the position Normal physical mobility and agility, which includes movement from place to place on the job, and the ability to maneuver body while in place Normal dexterity of hands and fingers Normal coordination, including eye-hand, hand-foot Works in typical administrative setting with climate control and appropriate lighting Work requires occasionally lifting and carrying up to 50 pounds, taking frequency into consideration Other Duties Perform other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. PI
Southwestern Health Resources (SWHR CIN) seeks to hire a Senior Administrative Assistant to work Full Time supporting the Compliance department. Please note: Southwestern Health Resources Clinically Integrated Network (SWHR CIN) is an affiliated company of Texas Health and UT Southwestern. If hired for this position, you will become a SWHR CIN employee rather than a Texas Health or UT Southwestern employee. The address is 8150 Brookriver Drive, Dallas, Texas 75247 After SWHR Covid protocol ends, this position will office at the SWHR Corporate Headquarters, 1603 LBJ Freeway, Farmers Branch, Texas 75234 Salary range is Min $22.72 - Max $34.32 - based on relevant experience Work Schedule Monday-Friday 8:00am - 5:00pm Job Description Relieves management of daily operational problems by responding to all forms of inquiries by seeking the appropriate resources for resolution. May have receptionist responsibilities for management or the department. Develops relationships with internal personnel or departments, vendors or customers to follow-up with issues, obtain services, or finalize plans or agreements. Acts as the department or functional liaison for purchasing, payroll, facilities, equipment or I/S activities. Manages upkeep of manuals or education materials. If applicable, responsible for maintenance of department mailing lists, various logs e.g. mail, visitors, licensing logs. Assists management with maintenance of Policies and Procedures, documentation revisions and recording of meeting minutes. Uses various database software to create routine and non-routine reports, presentation materials or documents. Uses advanced software programs e.g. spreadsheets, graphics to create or generate documents, web pages or articles, statistical reports or tables, graphics presentations, or educational materials requiring data collection, mathematical manipulations, or information research. May perform data entry into databases e.g. time and labor. May be responsible for data integrity of unit databases, reports or documents. Creates draft or final written correspondence for management review. Communicates instructions from management or other personnel to staff to expedite workflow through the department or project and perform all necessary follow-up to problems. May be responsible for entering information, articles, or reports into department or functional web sites. Uses various advanced software tools to create non-routine or ad hoc reports, documents or presentation materials for meetings, seminars, education or events. Assists management with budget development, expense tracking. Responsible for direct input of data or creation for various reports to assist in the budgeting process. May be accountable for assisting management or project team to meet financial goals of the department or project and/or related accounts payable/receivables. Identifies problems and propose resolutions to management. May be accountable for limited funds disbursement for the department without management immediate approval. Acts as functional or department liaison for project(s) and/or supervisor(s). May act as the department trainer for specific skills or be responsible for simple data management, research or reporting. Manages the department or manager's schedules and calendars. Scheduling duties includes making travel arrangements/accommodations for management or personnel, room scheduling, communications of itineraries etc. Resolves scheduling conflicts. Creates the necessary communications and sends to all personnel regarding meetings, classes, seminars etc. Monitors deadlines and may ensure deadlines are met and proper arrangements made for presentations and necessary presentation materials. Responsible for monitoring department activities and/or as a project lead. May be part of a routine or special project committee or be responsible for summarizing meeting results for all participants. Takes initiative towards problem resolution by being pro-active and may propose possible resolutions and changes to project leadership or management. The ideal candidate will possess the following qualifications: Education High School Diploma or Equivalent Required Experience 5 years' experience in support of a Department or Supervisor or Projects Required. 3 years Administrative experience in a Compliance department supporting Managed Care, Medicaid, Medicare, or similar Healthcare program Highly Preferred. Skills Advanced office software applications skills and experienced user of office and desktop publishing applications e.g. PowerPoint, Excel spreadsheet creation, and other presentation software to create presentations and some analysis. Proven experience producing various forms of business correspondence - e.g. business letters, memos, written and statistical report documentation for production. Proven mathematical skills to collect, manipulate and analyze financial or statistical data. Good project management and organization skills. Excellent verbal, written communications and interpersonal skills. Ability to give instructions and clearly explain any type of problems or situations. Supervision Individual Contributor ADA Requirements Working Indoors 67% or more Physical Demands Sedentary Additional Information Location: Farmers Branch, Texas, United States Job Field: Clerical/Admin Shift: Day Job Schedule: Full-time Pay Basis: Hourly Minimum Salary: US Dollar (USD) 22.72 Market Salary: US Dollar (USD): 28.03 Maximum Salary : US Dollar (USD) 34.32
01/24/2021
Full time
Southwestern Health Resources (SWHR CIN) seeks to hire a Senior Administrative Assistant to work Full Time supporting the Compliance department. Please note: Southwestern Health Resources Clinically Integrated Network (SWHR CIN) is an affiliated company of Texas Health and UT Southwestern. If hired for this position, you will become a SWHR CIN employee rather than a Texas Health or UT Southwestern employee. The address is 8150 Brookriver Drive, Dallas, Texas 75247 After SWHR Covid protocol ends, this position will office at the SWHR Corporate Headquarters, 1603 LBJ Freeway, Farmers Branch, Texas 75234 Salary range is Min $22.72 - Max $34.32 - based on relevant experience Work Schedule Monday-Friday 8:00am - 5:00pm Job Description Relieves management of daily operational problems by responding to all forms of inquiries by seeking the appropriate resources for resolution. May have receptionist responsibilities for management or the department. Develops relationships with internal personnel or departments, vendors or customers to follow-up with issues, obtain services, or finalize plans or agreements. Acts as the department or functional liaison for purchasing, payroll, facilities, equipment or I/S activities. Manages upkeep of manuals or education materials. If applicable, responsible for maintenance of department mailing lists, various logs e.g. mail, visitors, licensing logs. Assists management with maintenance of Policies and Procedures, documentation revisions and recording of meeting minutes. Uses various database software to create routine and non-routine reports, presentation materials or documents. Uses advanced software programs e.g. spreadsheets, graphics to create or generate documents, web pages or articles, statistical reports or tables, graphics presentations, or educational materials requiring data collection, mathematical manipulations, or information research. May perform data entry into databases e.g. time and labor. May be responsible for data integrity of unit databases, reports or documents. Creates draft or final written correspondence for management review. Communicates instructions from management or other personnel to staff to expedite workflow through the department or project and perform all necessary follow-up to problems. May be responsible for entering information, articles, or reports into department or functional web sites. Uses various advanced software tools to create non-routine or ad hoc reports, documents or presentation materials for meetings, seminars, education or events. Assists management with budget development, expense tracking. Responsible for direct input of data or creation for various reports to assist in the budgeting process. May be accountable for assisting management or project team to meet financial goals of the department or project and/or related accounts payable/receivables. Identifies problems and propose resolutions to management. May be accountable for limited funds disbursement for the department without management immediate approval. Acts as functional or department liaison for project(s) and/or supervisor(s). May act as the department trainer for specific skills or be responsible for simple data management, research or reporting. Manages the department or manager's schedules and calendars. Scheduling duties includes making travel arrangements/accommodations for management or personnel, room scheduling, communications of itineraries etc. Resolves scheduling conflicts. Creates the necessary communications and sends to all personnel regarding meetings, classes, seminars etc. Monitors deadlines and may ensure deadlines are met and proper arrangements made for presentations and necessary presentation materials. Responsible for monitoring department activities and/or as a project lead. May be part of a routine or special project committee or be responsible for summarizing meeting results for all participants. Takes initiative towards problem resolution by being pro-active and may propose possible resolutions and changes to project leadership or management. The ideal candidate will possess the following qualifications: Education High School Diploma or Equivalent Required Experience 5 years' experience in support of a Department or Supervisor or Projects Required. 3 years Administrative experience in a Compliance department supporting Managed Care, Medicaid, Medicare, or similar Healthcare program Highly Preferred. Skills Advanced office software applications skills and experienced user of office and desktop publishing applications e.g. PowerPoint, Excel spreadsheet creation, and other presentation software to create presentations and some analysis. Proven experience producing various forms of business correspondence - e.g. business letters, memos, written and statistical report documentation for production. Proven mathematical skills to collect, manipulate and analyze financial or statistical data. Good project management and organization skills. Excellent verbal, written communications and interpersonal skills. Ability to give instructions and clearly explain any type of problems or situations. Supervision Individual Contributor ADA Requirements Working Indoors 67% or more Physical Demands Sedentary Additional Information Location: Farmers Branch, Texas, United States Job Field: Clerical/Admin Shift: Day Job Schedule: Full-time Pay Basis: Hourly Minimum Salary: US Dollar (USD) 22.72 Market Salary: US Dollar (USD): 28.03 Maximum Salary : US Dollar (USD) 34.32
A medical device company is seeking an Enrollment Representative for their corporate headquarters in Malvern, PA! This is a great entry level administrative role offering a normal business hours schedule, weekends off, and the ability to make a difference in the health care industry every day! This is a GREAT opportunity for entry level candidates and recent graduates looking for an administrative role! Job Details for the Enrollment Representative: Schedule: Monday-Friday normal business hours, 8 hour day (flexibility with schedule available) Pay Rate: $16.00/hr Job Responsibilities & Description for the Enrollment Representative: Administrative support in verify benefits and obtaining necessary billing information required for the patient Perform insurance verifications via online websites or manual phone calls to patients Ensure selection of the appropriate insurance in the billing system Follow ups with insurance representatives via email and phone Job Requirements for the Enrollment Representative: High School Diploma Required, bachelor degree preferred 1-2 years in an administrative role is a plus Experience with Microsoft Office (Word, Excel and Outlook) Proven ability to work in a fast paced environment with multiple administrative tasks PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Pennsylvania (PA) - King of Prussia, Center City Philadelphia, West Chester, Norristown, Conshohocken, Horsham, Lansdale, Montgomeryville, Hatboro, Wayne, Malvern, Media, Plymouth Meeting, Exton, Collegeville, Oaks, Phoenixville, Royersford, Pottstown, Media, Chester, and the Main Line. We have openings for receptionist, data entry, customer service, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, forklift, machine operators, maintenance mechanics and office managers. PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ind4
01/24/2021
Full time
A medical device company is seeking an Enrollment Representative for their corporate headquarters in Malvern, PA! This is a great entry level administrative role offering a normal business hours schedule, weekends off, and the ability to make a difference in the health care industry every day! This is a GREAT opportunity for entry level candidates and recent graduates looking for an administrative role! Job Details for the Enrollment Representative: Schedule: Monday-Friday normal business hours, 8 hour day (flexibility with schedule available) Pay Rate: $16.00/hr Job Responsibilities & Description for the Enrollment Representative: Administrative support in verify benefits and obtaining necessary billing information required for the patient Perform insurance verifications via online websites or manual phone calls to patients Ensure selection of the appropriate insurance in the billing system Follow ups with insurance representatives via email and phone Job Requirements for the Enrollment Representative: High School Diploma Required, bachelor degree preferred 1-2 years in an administrative role is a plus Experience with Microsoft Office (Word, Excel and Outlook) Proven ability to work in a fast paced environment with multiple administrative tasks PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Pennsylvania (PA) - King of Prussia, Center City Philadelphia, West Chester, Norristown, Conshohocken, Horsham, Lansdale, Montgomeryville, Hatboro, Wayne, Malvern, Media, Plymouth Meeting, Exton, Collegeville, Oaks, Phoenixville, Royersford, Pottstown, Media, Chester, and the Main Line. We have openings for receptionist, data entry, customer service, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, forklift, machine operators, maintenance mechanics and office managers. PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ind4
