Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. Adjusters confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Recognizes and empathizes with members' life events, as appropriate. This is a local field-based role in the San Antonio, TX area. Candidates who are willing and able to work in this area are encouraged to apply. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with potential for paid overtime and CAT pay. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Successful completion of a job-related assessment may be required. What sets you apart: Experience on a Property Catastrophe team handling field claims (i.e. wind, hail, hurricane, flooding) Experience adjusting large loss complex property claims caused by catastrophic events Residential property adjusting experience handling DWG, APS and ALE adjustments Estimate writing skills using Xactimate, ClaimX or virtual estimating Xactimate level 1 and/or level 2 certification Insurance Industry designations such as AINS, CPCU, AIC, SCLA Currently hold an active P&C Adjuster license Prior experience working directly for a standard insurance carrier Available to work extended hours to support CAT claims Currently reside within the San Antonio, TX area US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920 - $125,850. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/04/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. Adjusters confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Recognizes and empathizes with members' life events, as appropriate. This is a local field-based role in the San Antonio, TX area. Candidates who are willing and able to work in this area are encouraged to apply. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with potential for paid overtime and CAT pay. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Successful completion of a job-related assessment may be required. What sets you apart: Experience on a Property Catastrophe team handling field claims (i.e. wind, hail, hurricane, flooding) Experience adjusting large loss complex property claims caused by catastrophic events Residential property adjusting experience handling DWG, APS and ALE adjustments Estimate writing skills using Xactimate, ClaimX or virtual estimating Xactimate level 1 and/or level 2 certification Insurance Industry designations such as AINS, CPCU, AIC, SCLA Currently hold an active P&C Adjuster license Prior experience working directly for a standard insurance carrier Available to work extended hours to support CAT claims Currently reside within the San Antonio, TX area US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920 - $125,850. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join Grange Insurance Association, a well-established leader in the insurance sector for over 130 years! Headquartered in the city of Seattle, with a footprint stretching across six Western states, we've been protecting families, farms, and businesses with unwavering commitment. As you embark on a fulfilling career with Grange, discover why our average employee tenure surpasses a decade. Make your mark with an organization that values quality, service, and the lasting impact you can bring! Position Overview: Property Claims Rep 2 investigates, evaluates, negotiates and adjusts moderately complex first party property claims presented in compliance with all state regulatory requirements. Works under minimal supervision to perform work assignments and problem resolution. Recognizes life events, understands member's needs and provides direction in order to deliver superior outcomes and appropriate solutions to members. Principle Duties and Responsibilities (Essential Functions ) : Investigates, evaluates and settles up to moderately complex property claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases. Interprets policy coverage while clearly articulating the claim process to customers. Investigates and assesses damage to property and creates or reviews property damage estimates. Interviews and corresponds with insureds, witnesses, police or other relevant parties to determine claim settlement, denial, or review as needed. Reviews police reports, expert reports, or physical property damage to determine the extent of liability/coverages. Determines coverage and preserves appropriate subrogation recovery rights. Determines amount of damages and resolves claim appropriately based upon investigation. Maintains a current claims diary which clearly demonstrates the events of the claim. Maintains concise yet sufficient file documentation. Adjusts reserves and provides reserve recommendations on a timely basis to ensure that reserve activities are consistent with organizational policies Negotiates claim settlements and when settlement cannot be negotiated confers with legal counsel regarding litigated claims. Pays and concludes claims within designated authority level. Ability to work in a hybrid working environment, with several days in the office and several days remote, unless an ADA accommodation is needed. Other duties as needed or required. Qualifications & Skills: REQUIRED: High school diploma or GED and at least two years property adjusting experience. Experience may substitute for education. Proven ability to meet customer needs and provide exemplary service by informing customers of the claims process and ensuring a positive customer experience. Excellent customer focus and proven ability to proactively meet customer needs. Ability to read, analyze, understand and interpret contracts, estimates, or statutory regulations. Ability to effectively present information to insured, claimants and other customers. Ability to operate a PC and related software. Computer literate in Windows operating environment. Intermediate property construction knowledge, property claims contracts and interpretation of case law. Knowledge of claims systems. Ability to utilize and understand industry supported tools such as PILR, FC&S, PLRB, Xactimate and Symbility. Proven analytical skills necessary to make decisions and resolve conflict in such areas as application of coverage to submitted claims, application of laws of jurisdiction to investigation facts, application of policy exclusions and exceptions. Excellent written and verbal communication skills necessary to effectively communicate and/or negotiate with policyholders, claimants, attorneys, agents, and general public. Proven organizational skills to effectively prioritize increased and more complex workloads. Deals with confidential information and/or issues using discretion and judgment. PREFERRED: Participation in technical insurance or industry coursework preferred (AEI, CPCU, AIC, INS) To comply with regulations by the Americans with Disabilities Act (ADA), the principal duties in job descriptions must be essential to the job. To identify essential functions, focus on the purpose and the result of the duties rather than the manner in which they are performed. The following definition applies: a job function is essential if removal of that function would fundamentally change the job Comprehensive Benefits: Pay Range: $23.04 $37.60 per hour Flexible hybrid work schedule (2 days per week required if hired for Seattle office) Medical, Dental, and Vision plans 401(k) plan with up to 5% match Employer sponsored LTD, life insurance, and AD&D Discretionary profit sharing and bonuses Fully subsidized ORCA card and/or free parking for Seattle employees Education Reimbursement On-Site Fitness Center Opportunities for career growth and advancement within the organization. A supportive and collaborative work environment. Ongoing training and professional development opportunities. How to Apply: If you are passionate about helping people, have a strong understanding of property claims, and are ready to join a dynamic team, we encourage you to apply. Grange Insurance Association is an equal opportunity employer and welcomes all qualified candidates to apply. Grange Insurance Association is committed to ensuring a diverse and inclusive workplace where all employees are treated with respect and dignity. We encourage applications from candidates of all backgrounds and experiences. Compensation details: 23.04-37.3 Hourly Wage PI89a97111ba63-9356 Required Preferred Job Industries Other
09/04/2025
Full time
Join Grange Insurance Association, a well-established leader in the insurance sector for over 130 years! Headquartered in the city of Seattle, with a footprint stretching across six Western states, we've been protecting families, farms, and businesses with unwavering commitment. As you embark on a fulfilling career with Grange, discover why our average employee tenure surpasses a decade. Make your mark with an organization that values quality, service, and the lasting impact you can bring! Position Overview: Property Claims Rep 2 investigates, evaluates, negotiates and adjusts moderately complex first party property claims presented in compliance with all state regulatory requirements. Works under minimal supervision to perform work assignments and problem resolution. Recognizes life events, understands member's needs and provides direction in order to deliver superior outcomes and appropriate solutions to members. Principle Duties and Responsibilities (Essential Functions ) : Investigates, evaluates and settles up to moderately complex property claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases. Interprets policy coverage while clearly articulating the claim process to customers. Investigates and assesses damage to property and creates or reviews property damage estimates. Interviews and corresponds with insureds, witnesses, police or other relevant parties to determine claim settlement, denial, or review as needed. Reviews police reports, expert reports, or physical property damage to determine the extent of liability/coverages. Determines coverage and preserves appropriate subrogation recovery rights. Determines amount of damages and resolves claim appropriately based upon investigation. Maintains a current claims diary which clearly demonstrates the events of the claim. Maintains concise yet sufficient file documentation. Adjusts reserves and provides reserve recommendations on a timely basis to ensure that reserve activities are consistent with organizational policies Negotiates claim settlements and when settlement cannot be negotiated confers with legal counsel regarding litigated claims. Pays and concludes claims within designated authority level. Ability to work in a hybrid working environment, with several days in the office and several days remote, unless an ADA accommodation is needed. Other duties as needed or required. Qualifications & Skills: REQUIRED: High school diploma or GED and at least two years property adjusting experience. Experience may substitute for education. Proven ability to meet customer needs and provide exemplary service by informing customers of the claims process and ensuring a positive customer experience. Excellent customer focus and proven ability to proactively meet customer needs. Ability to read, analyze, understand and interpret contracts, estimates, or statutory regulations. Ability to effectively present information to insured, claimants and other customers. Ability to operate a PC and related software. Computer literate in Windows operating environment. Intermediate property construction knowledge, property claims contracts and interpretation of case law. Knowledge of claims systems. Ability to utilize and understand industry supported tools such as PILR, FC&S, PLRB, Xactimate and Symbility. Proven analytical skills necessary to make decisions and resolve conflict in such areas as application of coverage to submitted claims, application of laws of jurisdiction to investigation facts, application of policy exclusions and exceptions. Excellent written and verbal communication skills necessary to effectively communicate and/or negotiate with policyholders, claimants, attorneys, agents, and general public. Proven organizational skills to effectively prioritize increased and more complex workloads. Deals with confidential information and/or issues using discretion and judgment. PREFERRED: Participation in technical insurance or industry coursework preferred (AEI, CPCU, AIC, INS) To comply with regulations by the Americans with Disabilities Act (ADA), the principal duties in job descriptions must be essential to the job. To identify essential functions, focus on the purpose and the result of the duties rather than the manner in which they are performed. The following definition applies: a job function is essential if removal of that function would fundamentally change the job Comprehensive Benefits: Pay Range: $23.04 $37.60 per hour Flexible hybrid work schedule (2 days per week required if hired for Seattle office) Medical, Dental, and Vision plans 401(k) plan with up to 5% match Employer sponsored LTD, life insurance, and AD&D Discretionary profit sharing and bonuses Fully subsidized ORCA card and/or free parking for Seattle employees Education Reimbursement On-Site Fitness Center Opportunities for career growth and advancement within the organization. A supportive and collaborative work environment. Ongoing training and professional development opportunities. How to Apply: If you are passionate about helping people, have a strong understanding of property claims, and are ready to join a dynamic team, we encourage you to apply. Grange Insurance Association is an equal opportunity employer and welcomes all qualified candidates to apply. Grange Insurance Association is committed to ensuring a diverse and inclusive workplace where all employees are treated with respect and dignity. We encourage applications from candidates of all backgrounds and experiences. Compensation details: 23.04-37.3 Hourly Wage PI89a97111ba63-9356 Required Preferred Job Industries Other
Property Damage Attorney- Plaintiff (Remote) This position is a remote full-time position. Candidate must live in Texas, preferably Dallas or Houston area. Our busy law firm is growing, and we are looking for talent that works hard to represent clients well. The prime candidate will work seamlessly with partners as well as administrative staff in an effort to effectively serve clients. If you have excellent research and writing skills, can easily use todays technology, and communicate effectively across all levels, we would love to connect! Compensation: $105,000 - $135,000 yearly Responsibilities: Advise clients by weighing available options toward a successful outcome and plan a course of action Identify client conflicts and determine case strategies with options for resolution Perform research, draft briefs, pleadings, and motions Argue motions in court on behalf of clients during legal proceedings Supervise administrative staff, paralegals, and law clerks Manage a caseload of first-party property insurance claims from inception through resolution, including conducting detailed case assessments and developing effective litigation strategies Provide a radical customer service experience to clients by providing case updates, gathering necessary information, and offering legal advice Prepare and present case evaluations and legal recommendations Perform comprehensive legal research to support case preparation and strategy. Draft pleadings, motions, discovery requests, and other legal documents Represent clients in court appearances, including hearings, trials, and mediations. Argue motions and present evidence before judges and juries Engage in settlement negotiations with opposing counsel, insurance companies, and other relevant parties. Develop negotiation strategies to achieve favorable outcomes for clients Qualifications: Licensed and in good standing with the Texas State Bar required . 45 years of recent property litigation experience , preferably first-party plaintiff. Strong research and writing skills, with proficiency in Westlaw and Lexis. Familiarity with case management software. Excellent organizational skills with the ability to handle multiple files independently . Based in Dallas or Houston, Texas (preferred). Must be able to travel throughout Texas for court events as needed. About Company PLG Damage Attorneys is a law firm founded in Florida that specializes in providing skilled, qualified, and effective legal representation to policyholders who have been wrongfully denied or underpaid by their property insurance providers. Our vision is to be the nation's premier insurance attorney, treating every voice as a family by delivering excellent legal solutions with radical customer service experience, and leveraging large law firm resources with boutique law firm care. Compensation details: 00 Yearly Salary PIfcee472047d0-7815
09/04/2025
Full time
Property Damage Attorney- Plaintiff (Remote) This position is a remote full-time position. Candidate must live in Texas, preferably Dallas or Houston area. Our busy law firm is growing, and we are looking for talent that works hard to represent clients well. The prime candidate will work seamlessly with partners as well as administrative staff in an effort to effectively serve clients. If you have excellent research and writing skills, can easily use todays technology, and communicate effectively across all levels, we would love to connect! Compensation: $105,000 - $135,000 yearly Responsibilities: Advise clients by weighing available options toward a successful outcome and plan a course of action Identify client conflicts and determine case strategies with options for resolution Perform research, draft briefs, pleadings, and motions Argue motions in court on behalf of clients during legal proceedings Supervise administrative staff, paralegals, and law clerks Manage a caseload of first-party property insurance claims from inception through resolution, including conducting detailed case assessments and developing effective litigation strategies Provide a radical customer service experience to clients by providing case updates, gathering necessary information, and offering legal advice Prepare and present case evaluations and legal recommendations Perform comprehensive legal research to support case preparation and strategy. Draft pleadings, motions, discovery requests, and other legal documents Represent clients in court appearances, including hearings, trials, and mediations. Argue motions and present evidence before judges and juries Engage in settlement negotiations with opposing counsel, insurance companies, and other relevant parties. Develop negotiation strategies to achieve favorable outcomes for clients Qualifications: Licensed and in good standing with the Texas State Bar required . 45 years of recent property litigation experience , preferably first-party plaintiff. Strong research and writing skills, with proficiency in Westlaw and Lexis. Familiarity with case management software. Excellent organizational skills with the ability to handle multiple files independently . Based in Dallas or Houston, Texas (preferred). Must be able to travel throughout Texas for court events as needed. About Company PLG Damage Attorneys is a law firm founded in Florida that specializes in providing skilled, qualified, and effective legal representation to policyholders who have been wrongfully denied or underpaid by their property insurance providers. Our vision is to be the nation's premier insurance attorney, treating every voice as a family by delivering excellent legal solutions with radical customer service experience, and leveraging large law firm resources with boutique law firm care. Compensation details: 00 Yearly Salary PIfcee472047d0-7815
Join Grange Insurance Association, a well-established leader in the insurance sector for over 130 years! Headquartered in the city of Seattle, with a footprint stretching across six Western states, we've been protecting families, farms, and businesses with unwavering commitment. As you embark on a fulfilling career with Grange, discover why our average employee tenure surpasses a decade. Make your mark with an organization that values quality, service, and the lasting impact you can bring! Position Overview: Property Claims Rep 2 investigates, evaluates, negotiates and adjusts moderately complex first party property claims presented in compliance with all state regulatory requirements. Works under minimal supervision to perform work assignments and problem resolution. Recognizes life events, understands member's needs and provides direction in order to deliver superior outcomes and appropriate solutions to members. Principle Duties and Responsibilities (Essential Functions ) : • Investigates, evaluates and settles up to moderately complex property claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases. • Interprets policy coverage while clearly articulating the claim process to customers. • Investigates and assesses damage to property and creates or reviews property damage estimates. Interviews and corresponds with insureds, witnesses, police or other relevant parties to determine claim settlement, denial, or review as needed. Reviews police reports, expert reports, or physical property damage to determine the extent of liability/coverages. • Determines coverage and preserves appropriate subrogation recovery rights. Determines amount of damages and resolves claim appropriately based upon investigation. • Maintains a current claims diary which clearly demonstrates the events of the claim. Maintains concise yet sufficient file documentation. • Adjusts reserves and provides reserve recommendations on a timely basis to ensure that reserve activities are consistent with organizational policies • Negotiates claim settlements and when settlement cannot be negotiated confers with legal counsel regarding litigated claims. • Pays and concludes claims within designated authority level. • Ability to work in a hybrid working environment, with several days in the office and several days remote, unless an ADA accommodation is needed. • Other duties as needed or required. Qualifications & Skills: REQUIRED: • High school diploma or GED and at least two years property adjusting experience. Experience may substitute for education. • Proven ability to meet customer needs and provide exemplary service by informing customers of the claims process and ensuring a positive customer experience. Excellent customer focus and proven ability to proactively meet customer needs. • Ability to read, analyze, understand and interpret contracts, estimates, or statutory regulations. Ability to effectively present information to insured, claimants and other customers. • Ability to operate a PC and related software. Computer literate in Windows operating environment. • Intermediate property construction knowledge, property claims contracts and interpretation of case law. • Knowledge of claims systems. Ability to utilize and understand industry supported tools such as PILR, FC&S, PLRB, Xactimate and Symbility. • Proven analytical skills necessary to make decisions and resolve conflict in such areas as application of coverage to submitted claims, application of laws of jurisdiction to investigation facts, application of policy exclusions and exceptions. • Excellent written and verbal communication skills necessary to effectively communicate and/or negotiate with policyholders, claimants, attorneys, agents, and general public. • Proven organizational skills to effectively prioritize increased and more complex workloads. • Deals with confidential information and/or issues using discretion and judgment. PREFERRED: • Participation in technical insurance or industry coursework preferred (AEI, CPCU, AIC, INS) To comply with regulations by the Americans with Disabilities Act (ADA), the principal duties in job descriptions must be essential to the job. To identify essential functions, focus on the purpose and the result of the duties rather than the manner in which they are performed. The following definition applies: a job function is essential if removal of that function would fundamentally change the job Comprehensive Benefits: Pay Range: $23.04 - $37.60 per hour Flexible hybrid work schedule (2 days per week required if hired for Seattle office) Medical, Dental, and Vision plans 401(k) plan with up to 5% match Employer sponsored LTD, life insurance, and AD&D Discretionary profit sharing and bonuses Fully subsidized ORCA card and/or free parking for Seattle employees Education Reimbursement On-Site Fitness Center Opportunities for career growth and advancement within the organization. A supportive and collaborative work environment. Ongoing training and professional development opportunities. How to Apply: If you are passionate about helping people, have a strong understanding of property claims, and are ready to join a dynamic team, we encourage you to apply. Grange Insurance Association is an equal opportunity employer and welcomes all qualified candidates to apply. Grange Insurance Association is committed to ensuring a diverse and inclusive workplace where all employees are treated with respect and dignity. We encourage applications from candidates of all backgrounds and experiences. Compensation details: 23.04-37.3 Hourly Wage PI6c08efe5bb49-9356
09/01/2025
Full time
Join Grange Insurance Association, a well-established leader in the insurance sector for over 130 years! Headquartered in the city of Seattle, with a footprint stretching across six Western states, we've been protecting families, farms, and businesses with unwavering commitment. As you embark on a fulfilling career with Grange, discover why our average employee tenure surpasses a decade. Make your mark with an organization that values quality, service, and the lasting impact you can bring! Position Overview: Property Claims Rep 2 investigates, evaluates, negotiates and adjusts moderately complex first party property claims presented in compliance with all state regulatory requirements. Works under minimal supervision to perform work assignments and problem resolution. Recognizes life events, understands member's needs and provides direction in order to deliver superior outcomes and appropriate solutions to members. Principle Duties and Responsibilities (Essential Functions ) : • Investigates, evaluates and settles up to moderately complex property claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases. • Interprets policy coverage while clearly articulating the claim process to customers. • Investigates and assesses damage to property and creates or reviews property damage estimates. Interviews and corresponds with insureds, witnesses, police or other relevant parties to determine claim settlement, denial, or review as needed. Reviews police reports, expert reports, or physical property damage to determine the extent of liability/coverages. • Determines coverage and preserves appropriate subrogation recovery rights. Determines amount of damages and resolves claim appropriately based upon investigation. • Maintains a current claims diary which clearly demonstrates the events of the claim. Maintains concise yet sufficient file documentation. • Adjusts reserves and provides reserve recommendations on a timely basis to ensure that reserve activities are consistent with organizational policies • Negotiates claim settlements and when settlement cannot be negotiated confers with legal counsel regarding litigated claims. • Pays and concludes claims within designated authority level. • Ability to work in a hybrid working environment, with several days in the office and several days remote, unless an ADA accommodation is needed. • Other duties as needed or required. Qualifications & Skills: REQUIRED: • High school diploma or GED and at least two years property adjusting experience. Experience may substitute for education. • Proven ability to meet customer needs and provide exemplary service by informing customers of the claims process and ensuring a positive customer experience. Excellent customer focus and proven ability to proactively meet customer needs. • Ability to read, analyze, understand and interpret contracts, estimates, or statutory regulations. Ability to effectively present information to insured, claimants and other customers. • Ability to operate a PC and related software. Computer literate in Windows operating environment. • Intermediate property construction knowledge, property claims contracts and interpretation of case law. • Knowledge of claims systems. Ability to utilize and understand industry supported tools such as PILR, FC&S, PLRB, Xactimate and Symbility. • Proven analytical skills necessary to make decisions and resolve conflict in such areas as application of coverage to submitted claims, application of laws of jurisdiction to investigation facts, application of policy exclusions and exceptions. • Excellent written and verbal communication skills necessary to effectively communicate and/or negotiate with policyholders, claimants, attorneys, agents, and general public. • Proven organizational skills to effectively prioritize increased and more complex workloads. • Deals with confidential information and/or issues using discretion and judgment. PREFERRED: • Participation in technical insurance or industry coursework preferred (AEI, CPCU, AIC, INS) To comply with regulations by the Americans with Disabilities Act (ADA), the principal duties in job descriptions must be essential to the job. To identify essential functions, focus on the purpose and the result of the duties rather than the manner in which they are performed. The following definition applies: a job function is essential if removal of that function would fundamentally change the job Comprehensive Benefits: Pay Range: $23.04 - $37.60 per hour Flexible hybrid work schedule (2 days per week required if hired for Seattle office) Medical, Dental, and Vision plans 401(k) plan with up to 5% match Employer sponsored LTD, life insurance, and AD&D Discretionary profit sharing and bonuses Fully subsidized ORCA card and/or free parking for Seattle employees Education Reimbursement On-Site Fitness Center Opportunities for career growth and advancement within the organization. A supportive and collaborative work environment. Ongoing training and professional development opportunities. How to Apply: If you are passionate about helping people, have a strong understanding of property claims, and are ready to join a dynamic team, we encourage you to apply. Grange Insurance Association is an equal opportunity employer and welcomes all qualified candidates to apply. Grange Insurance Association is committed to ensuring a diverse and inclusive workplace where all employees are treated with respect and dignity. We encourage applications from candidates of all backgrounds and experiences. Compensation details: 23.04-37.3 Hourly Wage PI6c08efe5bb49-9356
Division or Field Office: Richmond Branch Office Department of Position: Claims Department Work from: Home in VA At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package. Position Summary Exercises independent discretion or judgment in handling property claims within designated level of authority. Also responsible for servicing assigned territory and may handle litigated claims. * Ideal candidate will live in Stafford, Fauquier, Prince William or Fairfax County, VA and service that area and surrounding territories. * The Hiring Manager will also consider candidates for Property Adjuster II. Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications. * A company car will be provided. Duties and Responsibilities Contacts Policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates. Evaluates and makes recommendations regarding coverage of claims. Handles property claims within designated authority. Sets and maintains adequate reserves. Obtains and reviews reports, statements, records and related materials as required. Evaluates information to determine coverage and total value of claim. Determines payments and issues checks or declines payment as required. Documents claim files and submits final report to file for closure. Identifies subrogation situations and initiates appropriate action. Services assigned territory and brings assigned claims to conclusion. Interacts with Agents and district sales managers on matters of mutual concern. Handles property claims involving damages or coverage. May handle litigated claims, including negotiating with plaintiff attorney, or coordinates litigation with defense counsel as required. Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims. Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation. Successfully completes Technical Learning Center Training within one year of hire date. Participates on Catastrophe Team when required. Competencies Ability To Learn And Follow Procedures Ability To Maintain Composure Ability to Manage Complexity Decision Making Developing And Maintaining Relationships Influencing Skills Information Management Skills Interpersonal Communication Job-Specific Knowledge Planning And Organizing Problem Analysis Service Orientation Stress Tolerance Time Management Qualifications Minimum Required Education Equivalents: * High School Diploma or GED and two years of related experience required; or * High School Diploma or GED and successful completion of Smart Start Training Program required; or * Bachelor's Degree required Willingness to pursue and complete Technical Learning Center Training required. Successful completion of AIC 33 and AIC 35 preferred. Incumbent must live in territory assigned unless a change is approved by the company. Position requires incumbent to serve on catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks. Willingness to obtain and maintain any required licenses. Valid driver's license and good driving record required. Physical Requirements Lifting 0-20 lbs; Often (20-50%) Lifting 20-50 lbs; Often (20-50%) Lifting Over 50 lbs; Often (20-50%) Driving; Frequent (50-80%) Pushing/Pulling; Occasional ( Manual Keying/Data Entry; Often (20-50%) Climbing; Moderate (30-40%) Nearest Major Market: Richmond
01/31/2022
Full time
Division or Field Office: Richmond Branch Office Department of Position: Claims Department Work from: Home in VA At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package. Position Summary Exercises independent discretion or judgment in handling property claims within designated level of authority. Also responsible for servicing assigned territory and may handle litigated claims. * Ideal candidate will live in Stafford, Fauquier, Prince William or Fairfax County, VA and service that area and surrounding territories. * The Hiring Manager will also consider candidates for Property Adjuster II. Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications. * A company car will be provided. Duties and Responsibilities Contacts Policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates. Evaluates and makes recommendations regarding coverage of claims. Handles property claims within designated authority. Sets and maintains adequate reserves. Obtains and reviews reports, statements, records and related materials as required. Evaluates information to determine coverage and total value of claim. Determines payments and issues checks or declines payment as required. Documents claim files and submits final report to file for closure. Identifies subrogation situations and initiates appropriate action. Services assigned territory and brings assigned claims to conclusion. Interacts with Agents and district sales managers on matters of mutual concern. Handles property claims involving damages or coverage. May handle litigated claims, including negotiating with plaintiff attorney, or coordinates litigation with defense counsel as required. Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims. Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation. Successfully completes Technical Learning Center Training within one year of hire date. Participates on Catastrophe Team when required. Competencies Ability To Learn And Follow Procedures Ability To Maintain Composure Ability to Manage Complexity Decision Making Developing And Maintaining Relationships Influencing Skills Information Management Skills Interpersonal Communication Job-Specific Knowledge Planning And Organizing Problem Analysis Service Orientation Stress Tolerance Time Management Qualifications Minimum Required Education Equivalents: * High School Diploma or GED and two years of related experience required; or * High School Diploma or GED and successful completion of Smart Start Training Program required; or * Bachelor's Degree required Willingness to pursue and complete Technical Learning Center Training required. Successful completion of AIC 33 and AIC 35 preferred. Incumbent must live in territory assigned unless a change is approved by the company. Position requires incumbent to serve on catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks. Willingness to obtain and maintain any required licenses. Valid driver's license and good driving record required. Physical Requirements Lifting 0-20 lbs; Often (20-50%) Lifting 20-50 lbs; Often (20-50%) Lifting Over 50 lbs; Often (20-50%) Driving; Frequent (50-80%) Pushing/Pulling; Occasional ( Manual Keying/Data Entry; Often (20-50%) Climbing; Moderate (30-40%) Nearest Major Market: Richmond
The Travelers Companies, Inc.
Rancho Cordova, California
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 4 Job Description Summary This position is responsible for handling Personal and Business Insurance Auto Bodily Injury claims from the first notice of loss through resolution/settlement and payment process. This may include interpreting and applying laws and statutes for multiple state jurisdictions. Claim types include moderate complexity Bodily Injury claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. Travelers offers a hybrid work location model that is designed to support flexibility. Primary Job Duties & Responsibilities Customer Contacts/Experience: Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going communication, follow-through and meeting commitments to achieve optimal outcome on every file. Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions. Coverage Analysis : Reviews and analyzes coverage and applies policy conditions, provisions, exclusions and endorsements for moderate complexity Bodily Injury liability claims in assigned jurisdictions. Verifies the benefits available, the injured party's eligibility and the applicable limits. Addresses proper application of any deductibles, co-insurance, coverage limits, etc. Confirms priority of coverage (i.e. primary, secondary, concurrent) and takes into consideration issues such as Social Security, Workers Compensation or others relevant to the jurisdiction. Consults with Unit Manager on use of Claim Coverage Counsel. Investigation/Evaluation: Investigates each claim to obtain relevant facts necessary to determine coverage, the extent of liability, damages, and contribution potential with respect to the various coverages provided through prompt contact with appropriate parties (e.g. policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts). This may also include investigation of wage loss and essential services claims. Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation. Takes recorded statements as necessary. Utilizes evaluation documentation tools in accordance with department guidelines. Identifies resources for specific activities required to properly investigate claims such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators and to other experts. Requests through Unit Manager and coordinate the results of their efforts and findings. Recognizes cases based on severity protocols to be referred timely to next level claim professional or Major Case Unit. Reserving: Establishes timely and maintains appropriate claim and expense reserves. Manages file inventory and expense reserves by utilizing an effective diary system, documenting claim file activities in accordance with established procedures to resolve claim in a timely manner. Negotiation/Resolution: Determines settlement amounts, negotiates and conveys claim settlements within authority limits to claimants or their representatives. Recognizes and implements alternate means of resolution. As appropriate, writes denial letters, Reservation of Rights and other necessary correspondence to claimants. Handles both unrepresented and attorney represented claims. May manage litigated claims on appropriately assigned cases. Develops litigation plan with staff or panel counsel, track and control legal expenses. May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. Insurance License: In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. Minimum Qualifications High School Degree or GED with a minimum of one year bodily injury liability claim handling experience or successful completion of Travelers Claim Representative training program is required. Education, Work Experience, & Knowledge Bachelor's Degree preferred. 2 years bodily injury liability claim handling experience preferred. General knowledge and skill in claims handling and litigation. Basic working level knowledge and skill in various business line products. Preferred License and Certifications Job Specific Technical Skills & Competencies Demonstrated ownership attitude and customer centric response to all assigned tasks Demonstrated good organizational skills with the ability to prioritize and work independently Attention to detail ensuring accuracy Keyboard skills and Windows proficiency, including Excel and Word - Intermediate Verbal and written communication skills - Intermediate Analytical Thinking- Intermediate Judgment/Decision Making- Intermediate Negotiation- Intermediate Insurance Contract Knowledge- Intermediate Principles of Investigation- Intermediate Value Determination- Intermediate Settlement Techniques- Intermediate Medical Knowledge- Intermediate Environmental / Work Schedules / Other Travel Requirements: Travel Occasionally Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
09/25/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 4 Job Description Summary This position is responsible for handling Personal and Business Insurance Auto Bodily Injury claims from the first notice of loss through resolution/settlement and payment process. This may include interpreting and applying laws and statutes for multiple state jurisdictions. Claim types include moderate complexity Bodily Injury claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. Travelers offers a hybrid work location model that is designed to support flexibility. Primary Job Duties & Responsibilities Customer Contacts/Experience: Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going communication, follow-through and meeting commitments to achieve optimal outcome on every file. Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions. Coverage Analysis : Reviews and analyzes coverage and applies policy conditions, provisions, exclusions and endorsements for moderate complexity Bodily Injury liability claims in assigned jurisdictions. Verifies the benefits available, the injured party's eligibility and the applicable limits. Addresses proper application of any deductibles, co-insurance, coverage limits, etc. Confirms priority of coverage (i.e. primary, secondary, concurrent) and takes into consideration issues such as Social Security, Workers Compensation or others relevant to the jurisdiction. Consults with Unit Manager on use of Claim Coverage Counsel. Investigation/Evaluation: Investigates each claim to obtain relevant facts necessary to determine coverage, the extent of liability, damages, and contribution potential with respect to the various coverages provided through prompt contact with appropriate parties (e.g. policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts). This may also include investigation of wage loss and essential services claims. Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation. Takes recorded statements as necessary. Utilizes evaluation documentation tools in accordance with department guidelines. Identifies resources for specific activities required to properly investigate claims such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators and to other experts. Requests through Unit Manager and coordinate the results of their efforts and findings. Recognizes cases based on severity protocols to be referred timely to next level claim professional or Major Case Unit. Reserving: Establishes timely and maintains appropriate claim and expense reserves. Manages file inventory and expense reserves by utilizing an effective diary system, documenting claim file activities in accordance with established procedures to resolve claim in a timely manner. Negotiation/Resolution: Determines settlement amounts, negotiates and conveys claim settlements within authority limits to claimants or their representatives. Recognizes and implements alternate means of resolution. As appropriate, writes denial letters, Reservation of Rights and other necessary correspondence to claimants. Handles both unrepresented and attorney represented claims. May manage litigated claims on appropriately assigned cases. Develops litigation plan with staff or panel counsel, track and control legal expenses. May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. Insurance License: In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. Minimum Qualifications High School Degree or GED with a minimum of one year bodily injury liability claim handling experience or successful completion of Travelers Claim Representative training program is required. Education, Work Experience, & Knowledge Bachelor's Degree preferred. 2 years bodily injury liability claim handling experience preferred. General knowledge and skill in claims handling and litigation. Basic working level knowledge and skill in various business line products. Preferred License and Certifications Job Specific Technical Skills & Competencies Demonstrated ownership attitude and customer centric response to all assigned tasks Demonstrated good organizational skills with the ability to prioritize and work independently Attention to detail ensuring accuracy Keyboard skills and Windows proficiency, including Excel and Word - Intermediate Verbal and written communication skills - Intermediate Analytical Thinking- Intermediate Judgment/Decision Making- Intermediate Negotiation- Intermediate Insurance Contract Knowledge- Intermediate Principles of Investigation- Intermediate Value Determination- Intermediate Settlement Techniques- Intermediate Medical Knowledge- Intermediate Environmental / Work Schedules / Other Travel Requirements: Travel Occasionally Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 4 Job Description Summary This position is responsible for handling Personal and Business Insurance Auto Bodily Injury claims from the first notice of loss through resolution/settlement and payment process. This may include interpreting and applying laws and statutes for multiple state jurisdictions. Claim types include moderate complexity Bodily Injury claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. Primary Job Duties & Responsibilities Customer Contacts/Experience: Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going communication, follow-through and meeting commitments to achieve optimal outcome on every file. Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions. Coverage Analysis : Reviews and analyzes coverage and applies policy conditions, provisions, exclusions and endorsements for moderate complexity Bodily Injury liability claims in assigned jurisdictions. Verifies the benefits available, the injured party's eligibility and the applicable limits. Addresses proper application of any deductibles, co-insurance, coverage limits, etc. Confirms priority of coverage (i.e. primary, secondary, concurrent) and takes into consideration issues such as Social Security, Workers Compensation or others relevant to the jurisdiction. Consults with Unit Manager on use of Claim Coverage Counsel. Investigation/Evaluation: Investigates each claim to obtain relevant facts necessary to determine coverage, the extent of liability, damages, and contribution potential with respect to the various coverages provided through prompt contact with appropriate parties (e.g. policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts). This may also include investigation of wage loss and essential services claims. Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation. Takes recorded statements as necessary. Utilizes evaluation documentation tools in accordance with department guidelines. Identifies resources for specific activities required to properly investigate claims such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators and to other experts. Requests through Unit Manager and coordinate the results of their efforts and findings. Recognizes cases based on severity protocols to be referred timely to next level claim professional or Major Case Unit. Reserving: Establishes timely and maintains appropriate claim and expense reserves. Manages file inventory and expense reserves by utilizing an effective diary system, documenting claim file activities in accordance with established procedures to resolve claim in a timely manner. Negotiation/Resolution: Determines settlement amounts, negotiates and conveys claim settlements within authority limits to claimants or their representatives. Recognizes and implements alternate means of resolution. As appropriate, writes denial letters, Reservation of Rights and other necessary correspondence to claimants. Handles both unrepresented and attorney represented claims. May manage litigated claims on appropriately assigned cases. Develops litigation plan with staff or panel counsel, track and control legal expenses. May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. Insurance License: In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. Minimum Qualifications High School Degree or GED with a minimum of one year bodily injury liability claim handling experience or successful completion of Travelers Claim Representative training program is required. Education, Work Experience, & Knowledge 2 years bodily injury liability claim handling experience preferred. Bachelor's Degree preferred. General knowledge and skill in claims handling and litigation. Basic working level knowledge and skill in various business line products. Job Specific Technical Skills & Competencies Demonstrated ownership attitude and customer centric response to all assigned tasks Demonstrated good organizational skills with the ability to prioritize and work independently Attention to detail ensuring accuracy Keyboard skills and Windows proficiency, including Excel and Word - Intermediate Verbal and written communication skills - Intermediate Analytical Thinking- Intermediate Judgment/Decision Making- Intermediate Negotiation- Intermediate Insurance Contract Knowledge- Intermediate Principles of Investigation- Intermediate Value Determination- Intermediate Settlement Techniques- Intermediate Medical Knowledge- Intermediate Environmental / Work Schedules / Other Travel Requirements: Travel Occasionally Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
09/24/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 4 Job Description Summary This position is responsible for handling Personal and Business Insurance Auto Bodily Injury claims from the first notice of loss through resolution/settlement and payment process. This may include interpreting and applying laws and statutes for multiple state jurisdictions. Claim types include moderate complexity Bodily Injury claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. Primary Job Duties & Responsibilities Customer Contacts/Experience: Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going communication, follow-through and meeting commitments to achieve optimal outcome on every file. Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions. Coverage Analysis : Reviews and analyzes coverage and applies policy conditions, provisions, exclusions and endorsements for moderate complexity Bodily Injury liability claims in assigned jurisdictions. Verifies the benefits available, the injured party's eligibility and the applicable limits. Addresses proper application of any deductibles, co-insurance, coverage limits, etc. Confirms priority of coverage (i.e. primary, secondary, concurrent) and takes into consideration issues such as Social Security, Workers Compensation or others relevant to the jurisdiction. Consults with Unit Manager on use of Claim Coverage Counsel. Investigation/Evaluation: Investigates each claim to obtain relevant facts necessary to determine coverage, the extent of liability, damages, and contribution potential with respect to the various coverages provided through prompt contact with appropriate parties (e.g. policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts). This may also include investigation of wage loss and essential services claims. Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation. Takes recorded statements as necessary. Utilizes evaluation documentation tools in accordance with department guidelines. Identifies resources for specific activities required to properly investigate claims such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators and to other experts. Requests through Unit Manager and coordinate the results of their efforts and findings. Recognizes cases based on severity protocols to be referred timely to next level claim professional or Major Case Unit. Reserving: Establishes timely and maintains appropriate claim and expense reserves. Manages file inventory and expense reserves by utilizing an effective diary system, documenting claim file activities in accordance with established procedures to resolve claim in a timely manner. Negotiation/Resolution: Determines settlement amounts, negotiates and conveys claim settlements within authority limits to claimants or their representatives. Recognizes and implements alternate means of resolution. As appropriate, writes denial letters, Reservation of Rights and other necessary correspondence to claimants. Handles both unrepresented and attorney represented claims. May manage litigated claims on appropriately assigned cases. Develops litigation plan with staff or panel counsel, track and control legal expenses. May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. Insurance License: In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. Minimum Qualifications High School Degree or GED with a minimum of one year bodily injury liability claim handling experience or successful completion of Travelers Claim Representative training program is required. Education, Work Experience, & Knowledge 2 years bodily injury liability claim handling experience preferred. Bachelor's Degree preferred. General knowledge and skill in claims handling and litigation. Basic working level knowledge and skill in various business line products. Job Specific Technical Skills & Competencies Demonstrated ownership attitude and customer centric response to all assigned tasks Demonstrated good organizational skills with the ability to prioritize and work independently Attention to detail ensuring accuracy Keyboard skills and Windows proficiency, including Excel and Word - Intermediate Verbal and written communication skills - Intermediate Analytical Thinking- Intermediate Judgment/Decision Making- Intermediate Negotiation- Intermediate Insurance Contract Knowledge- Intermediate Principles of Investigation- Intermediate Value Determination- Intermediate Settlement Techniques- Intermediate Medical Knowledge- Intermediate Environmental / Work Schedules / Other Travel Requirements: Travel Occasionally Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 0
Remote Workers Needed!!! The SBA Office of Disaster Assistance (ODA) is the Federal government's primary source of money to help businesses of all sizes, private non-profit organizations, homeowners and renters recover from disasters. ODA makes Federal low-interest disaster loans to cover losses not fully compensated by insurance or other sources. Because of the magnitude of the damage caused the Novel Coronavirus, the Dallas / Fort Worth, Texas Office of Disaster Assistance, located in the CentrePort Business Park near DFW Airport and DART/TRE Station, has an ongoing need for multiple temporary full time professionals in various occupations. All positions are temporary and subject to workload requirements All positions must be available for immediate, full-time work Weekend work required for all positions and mandatory overtime could be substantial Overtime will be paid for hours in excess of 40-hours per week All Positions require competency with Microsoft Office (Excel and Word) Must pass Credit, Fingerprint & Background Check Bilingual language skills a plus Must be a U S Citizen Immediate need for Attorneys and Paralegals DOCUMENT PREPARATION / LEGAL REVIEW / LOAN CLOSINGS Attorneys will review loan authorizations and determine required documentation to affect agency's collateral position. Work closely with borrowers and provide advice concerning loan closing procedures which includes counseling on terms and conditions of loan. Attorneys conduct loan closings, disburse funds and ensure appropriate disbursements are made according to loan authorization. Attorneys also conduct reviews of notes, guaranties, mortgages, tax forms, affidavits regarding property, deed of trust, attorney opinions, title reports, title commitments, title policies, etc. and determine compliance with loan authorization. Attorneys must be current and active members in good standing of the bar of a state, territory of the United States, District of Columbia, or Commonwealth of Puerto Rico, and eligible to practice law. Experience in a real estate or mortgage lending environment preferred. Education: Recent graduates (JD, LLB, LLM) are also encouraged to apply. Candidates awaiting results of the bar examination will be considered for Paralegal Specialist positions. Paralegals filling these positions will advise borrowers on loan closing procedures; assist borrowers in completing loan closing documents; counsel borrowers on the terms and conditions of loan authorizations; explain pertinent legal and policy matters concerning the disaster lending process; and assure that loan case files are complete. Paralegals monitor the disbursement process to ensure deadlines are met. Review borrower correspondence and initiate appropriate action to respond to borrower requests. Conduct loan closings and disburse funds to borrowers. Paralegals must be able to give instructions and/or explanations of complicated legal processes over the phone or in person to people who may be in distress. The ideal candidate will possess the following Specialized Experience: • Responding to a variety of customer inquiries by providing information to internal and external customers • Performing legal research of regulations, laws, legal databases, etc. to obtain information or address issues/concerns • Reviewing loan or legal documents for compliance with applicable regulations and guidelines; AND • Assisting borrowers with closing residential and/or business loans. Education: If qualifying based on education, you must submit transcripts to be eligible. Entry Level: Bachelor's degree with GPA of 3.0 or better (Superior Academic Achievement), any field. Intermediate: Must have master's or equivalent graduate degree in related field. Advanced: Must have doctorate or equivalent graduate degree in related field. Related Graduate Education: Major study -- Because of program requirements, educational major is expected to be directly related to position to be filled (law, legal studies, criminal justice, etc.). For this skill set, a degree in Business Administration is qualifying, provided major/concentration was in law, finance, or similar area. Immediate Need for Business Loan Specialists and Loan Assistants CREDIT ANALYSIS / LOAN PROCESSING / MORTGAGE UNDERWRITING Credit Analysts, Loan Officers, Mortgage Underwriters are needed with experience evaluating financial information; determining creditworthiness and repayment ability; and making loan decisions (or recommendations) based on overall financial condition. Recent college graduates with no prior lending or loan closing experience are encouraged to apply. Additionally, individuals who have prior lending experience should have experience determining repayment ability using income related documents (tax returns, W-2, paystubs, etc.) and experience analyzing consumer credit reports. Automotive lending (Underwriting) experience is a plus! Education: A degree in Business Administration is qualifying provided the major was in accounting, finance, or similar area. Related / Relevant Undergraduate and Graduate Education: Major study - finance, business administration, economics, accounting, insurance, engineering, mathematics, banking and credit, law, real estate operations, statistics, or other fields related to the position, such as agriculture, agricultural economics, farm, livestock or ranch management. These positions are available to work remotely and will pay a base hourly rate of $18.21 - $33.39; overtime rate of $27.32 - $45.49. Please submit resume via USAJOBS.GOV Attorneys apply to Vacancy Number Paralegals apply to Vacancy Number Entry Level Paralegals Vacancy Number Loan Assistants apply to Vacancy Number Loan Specialists apply to Vacancy Number EOE/Veterans must submit DD-214 recblid fxjxs4qbqw9syyl1hsdgld54yayfjc
09/15/2021
Full time
Remote Workers Needed!!! The SBA Office of Disaster Assistance (ODA) is the Federal government's primary source of money to help businesses of all sizes, private non-profit organizations, homeowners and renters recover from disasters. ODA makes Federal low-interest disaster loans to cover losses not fully compensated by insurance or other sources. Because of the magnitude of the damage caused the Novel Coronavirus, the Dallas / Fort Worth, Texas Office of Disaster Assistance, located in the CentrePort Business Park near DFW Airport and DART/TRE Station, has an ongoing need for multiple temporary full time professionals in various occupations. All positions are temporary and subject to workload requirements All positions must be available for immediate, full-time work Weekend work required for all positions and mandatory overtime could be substantial Overtime will be paid for hours in excess of 40-hours per week All Positions require competency with Microsoft Office (Excel and Word) Must pass Credit, Fingerprint & Background Check Bilingual language skills a plus Must be a U S Citizen Immediate need for Attorneys and Paralegals DOCUMENT PREPARATION / LEGAL REVIEW / LOAN CLOSINGS Attorneys will review loan authorizations and determine required documentation to affect agency's collateral position. Work closely with borrowers and provide advice concerning loan closing procedures which includes counseling on terms and conditions of loan. Attorneys conduct loan closings, disburse funds and ensure appropriate disbursements are made according to loan authorization. Attorneys also conduct reviews of notes, guaranties, mortgages, tax forms, affidavits regarding property, deed of trust, attorney opinions, title reports, title commitments, title policies, etc. and determine compliance with loan authorization. Attorneys must be current and active members in good standing of the bar of a state, territory of the United States, District of Columbia, or Commonwealth of Puerto Rico, and eligible to practice law. Experience in a real estate or mortgage lending environment preferred. Education: Recent graduates (JD, LLB, LLM) are also encouraged to apply. Candidates awaiting results of the bar examination will be considered for Paralegal Specialist positions. Paralegals filling these positions will advise borrowers on loan closing procedures; assist borrowers in completing loan closing documents; counsel borrowers on the terms and conditions of loan authorizations; explain pertinent legal and policy matters concerning the disaster lending process; and assure that loan case files are complete. Paralegals monitor the disbursement process to ensure deadlines are met. Review borrower correspondence and initiate appropriate action to respond to borrower requests. Conduct loan closings and disburse funds to borrowers. Paralegals must be able to give instructions and/or explanations of complicated legal processes over the phone or in person to people who may be in distress. The ideal candidate will possess the following Specialized Experience: • Responding to a variety of customer inquiries by providing information to internal and external customers • Performing legal research of regulations, laws, legal databases, etc. to obtain information or address issues/concerns • Reviewing loan or legal documents for compliance with applicable regulations and guidelines; AND • Assisting borrowers with closing residential and/or business loans. Education: If qualifying based on education, you must submit transcripts to be eligible. Entry Level: Bachelor's degree with GPA of 3.0 or better (Superior Academic Achievement), any field. Intermediate: Must have master's or equivalent graduate degree in related field. Advanced: Must have doctorate or equivalent graduate degree in related field. Related Graduate Education: Major study -- Because of program requirements, educational major is expected to be directly related to position to be filled (law, legal studies, criminal justice, etc.). For this skill set, a degree in Business Administration is qualifying, provided major/concentration was in law, finance, or similar area. Immediate Need for Business Loan Specialists and Loan Assistants CREDIT ANALYSIS / LOAN PROCESSING / MORTGAGE UNDERWRITING Credit Analysts, Loan Officers, Mortgage Underwriters are needed with experience evaluating financial information; determining creditworthiness and repayment ability; and making loan decisions (or recommendations) based on overall financial condition. Recent college graduates with no prior lending or loan closing experience are encouraged to apply. Additionally, individuals who have prior lending experience should have experience determining repayment ability using income related documents (tax returns, W-2, paystubs, etc.) and experience analyzing consumer credit reports. Automotive lending (Underwriting) experience is a plus! Education: A degree in Business Administration is qualifying provided the major was in accounting, finance, or similar area. Related / Relevant Undergraduate and Graduate Education: Major study - finance, business administration, economics, accounting, insurance, engineering, mathematics, banking and credit, law, real estate operations, statistics, or other fields related to the position, such as agriculture, agricultural economics, farm, livestock or ranch management. These positions are available to work remotely and will pay a base hourly rate of $18.21 - $33.39; overtime rate of $27.32 - $45.49. Please submit resume via USAJOBS.GOV Attorneys apply to Vacancy Number Paralegals apply to Vacancy Number Entry Level Paralegals Vacancy Number Loan Assistants apply to Vacancy Number Loan Specialists apply to Vacancy Number EOE/Veterans must submit DD-214 recblid fxjxs4qbqw9syyl1hsdgld54yayfjc
Overview This Claim Adjuster position is a full time work remote claim adjuster position that reports into either Tampa, FL, or Nashville, TN. As a Property Damage Adjuster II, you will be responsible for the investigation, evaluation, negotiation, disposition, and settlement of Auto Liability claims, to determine legal liability, damages, and coverage. Assigned claims may involve Single vehicle or multiple vehicle losses, uninsured/underinsured PD motorist claims and complex coverage issues requiring direct involvement in property damage claim handling with minimal supervision. Exceptional evaluation and judgment skills are required to develop all potential exposures in the file, and to properly set expense and indemnity reserves. Protection of our Insured's and the Company's financial exposures are critical. Essential Job Functions Plan and conduct investigations (including but not limited to interviewing parties involved, collecting and evaluating documentation and securing evidence and protecting the chain-of-custody, determine inspection needs, order police reports, scene investigation, take witness statements, review material damage photos, etc.) to analyze coverage, determine liability, compensability, and extent of damages Identity and work to resolve minor injury claims with early settlement opportunities eliminating the need to transfer file to the Casualty Unit Assume responsibility for property damage claims; including attorney represented and non-represented parties, for both first- and third-party claimants Demonstrates a high level of investigation, analysis, evaluation, and negotiation including interpretation of coverages Adherence to proper procedures relating to inspection and evaluation of property damage claims and make recommendations for the disposition of claims more than individual settlement authority Evaluate policy coverage, contact insureds, claimants, attorneys, body shops while determining and establishing reserve requirements Document computer log with results of review and intentions for handling Compile information for decision making with discussion of claims committee where appropriate Maintain accurate records and handle administrative responsibilities associated with processing and payment of claims, record and update status notes, and document results of contacts per Best Practices Determine need for independent adjusters, cause and origin experts, economists, accident re-constructionists, and engineers Respond timely and appropriately to all settlement demands Keep internal and external customers advised of file status and other matters, as required Evaluate claim for potential fraud and work with Special Investigations Unit, as required Assess actual damages associated with claims and conduct negotiations to settle claims Determine if subrogation exists and take steps necessary to initiate recovery efforts Performs other duties as assigned Desired Qualifications Possesses strong customer service skills and behaviors Makes decisions in an informed, confident, and timely manner Maintains constructive working relationships despite differing perspectives Possesses strong organizational and time management skills Ability to negotiate skillfully in difficult situations with both internal and external groups Demonstrates strong written and verbal communication skills, promotes, and facilitates free and open communication Understanding of applicable statutes, regulations, and case law Thinks critically and anticipates, recognizes, identifies, and develops solutions to problems in a timely manner Easily adapts to new or different changing situations, requirements, or priorities Cultivates an environment of teamwork and collaboration Operates with latitude for un-reviewed action or decision Computer proficiency (MS Office, excel, word, etc.) Must have or secure and maintain appropriate state adjuster license(s) and continuing education credits Minimum of two (2) years of property claims handling experience High school diploma or equivalent College Degree preferred or equivalent experience Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to do manual tasks which may include the use of hands to finger and handle controls. Tasks may also require the ability to talk or hear. The team member will frequently sit, bend, and reach with hands and arms and is occasionally required to stand and walk. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As a Team Member at Acceptance Insurance, you will be part of a growing organization that continues to evolve and positively impacts the lives of our team members and customers. We are looking for team members that engage - who take responsibility for themselves and take care of their customers and colleagues. Ideal candidates can compose themselves under pressure, have a "make It right" mindset, and focus their energies on solving problems. This means you'll be supported by a team with all these qualities, too. If this sounds like the kind of team you'd like to join, we want to hear from you! Acceptance Insurance offers a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401(k) Program. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants are considered for position and are evaluated without regard to mental or physical disability, race, religion, sexual orientation, color, gender, national origin, age, marital status, military or veteran status or any other protected local, state or federal status unrelated to the performance of the work involved.
08/29/2021
Full time
Overview This Claim Adjuster position is a full time work remote claim adjuster position that reports into either Tampa, FL, or Nashville, TN. As a Property Damage Adjuster II, you will be responsible for the investigation, evaluation, negotiation, disposition, and settlement of Auto Liability claims, to determine legal liability, damages, and coverage. Assigned claims may involve Single vehicle or multiple vehicle losses, uninsured/underinsured PD motorist claims and complex coverage issues requiring direct involvement in property damage claim handling with minimal supervision. Exceptional evaluation and judgment skills are required to develop all potential exposures in the file, and to properly set expense and indemnity reserves. Protection of our Insured's and the Company's financial exposures are critical. Essential Job Functions Plan and conduct investigations (including but not limited to interviewing parties involved, collecting and evaluating documentation and securing evidence and protecting the chain-of-custody, determine inspection needs, order police reports, scene investigation, take witness statements, review material damage photos, etc.) to analyze coverage, determine liability, compensability, and extent of damages Identity and work to resolve minor injury claims with early settlement opportunities eliminating the need to transfer file to the Casualty Unit Assume responsibility for property damage claims; including attorney represented and non-represented parties, for both first- and third-party claimants Demonstrates a high level of investigation, analysis, evaluation, and negotiation including interpretation of coverages Adherence to proper procedures relating to inspection and evaluation of property damage claims and make recommendations for the disposition of claims more than individual settlement authority Evaluate policy coverage, contact insureds, claimants, attorneys, body shops while determining and establishing reserve requirements Document computer log with results of review and intentions for handling Compile information for decision making with discussion of claims committee where appropriate Maintain accurate records and handle administrative responsibilities associated with processing and payment of claims, record and update status notes, and document results of contacts per Best Practices Determine need for independent adjusters, cause and origin experts, economists, accident re-constructionists, and engineers Respond timely and appropriately to all settlement demands Keep internal and external customers advised of file status and other matters, as required Evaluate claim for potential fraud and work with Special Investigations Unit, as required Assess actual damages associated with claims and conduct negotiations to settle claims Determine if subrogation exists and take steps necessary to initiate recovery efforts Performs other duties as assigned Desired Qualifications Possesses strong customer service skills and behaviors Makes decisions in an informed, confident, and timely manner Maintains constructive working relationships despite differing perspectives Possesses strong organizational and time management skills Ability to negotiate skillfully in difficult situations with both internal and external groups Demonstrates strong written and verbal communication skills, promotes, and facilitates free and open communication Understanding of applicable statutes, regulations, and case law Thinks critically and anticipates, recognizes, identifies, and develops solutions to problems in a timely manner Easily adapts to new or different changing situations, requirements, or priorities Cultivates an environment of teamwork and collaboration Operates with latitude for un-reviewed action or decision Computer proficiency (MS Office, excel, word, etc.) Must have or secure and maintain appropriate state adjuster license(s) and continuing education credits Minimum of two (2) years of property claims handling experience High school diploma or equivalent College Degree preferred or equivalent experience Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to do manual tasks which may include the use of hands to finger and handle controls. Tasks may also require the ability to talk or hear. The team member will frequently sit, bend, and reach with hands and arms and is occasionally required to stand and walk. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As a Team Member at Acceptance Insurance, you will be part of a growing organization that continues to evolve and positively impacts the lives of our team members and customers. We are looking for team members that engage - who take responsibility for themselves and take care of their customers and colleagues. Ideal candidates can compose themselves under pressure, have a "make It right" mindset, and focus their energies on solving problems. This means you'll be supported by a team with all these qualities, too. If this sounds like the kind of team you'd like to join, we want to hear from you! Acceptance Insurance offers a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401(k) Program. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants are considered for position and are evaluated without regard to mental or physical disability, race, religion, sexual orientation, color, gender, national origin, age, marital status, military or veteran status or any other protected local, state or federal status unrelated to the performance of the work involved.
Overview This Property Damage Adjuster position reports into either Tampa FL or Nashville TN with the potential to work remote full time. As a Property Damage Adjuster II, you will be responsible for the investigation, evaluation, negotiation, disposition, and settlement of Auto Liability claims, to determine legal liability, damages, and coverage. Assigned claims may involve Single vehicle or multiple vehicle losses, uninsured/underinsured PD motorist claims and complex coverage issues requiring direct involvement in property damage claim handling with minimal supervision. Exceptional evaluation and judgment skills are required to develop all potential exposures in the file, and to properly set expense and indemnity reserves. Protection of our Insured's and the Company's financial exposures are critical. Essential Job Functions Plan and conduct investigations (including but not limited to interviewing parties involved, collecting and evaluating documentation and securing evidence and protecting the chain-of-custody, determine inspection needs, order police reports, scene investigation, take witness statements, review material damage photos, etc.) to analyze coverage, determine liability, compensability, and extent of damages Identity and work to resolve minor injury claims with early settlement opportunities eliminating the need to transfer file to the Casualty Unit Assume responsibility for property damage claims; including attorney represented and non-represented parties, for both first- and third-party claimants Demonstrates a high level of investigation, analysis, evaluation, and negotiation including interpretation of coverages Adherence to proper procedures relating to inspection and evaluation of property damage claims and make recommendations for the disposition of claims more than individual settlement authority Evaluate policy coverage, contact insureds, claimants, attorneys, body shops while determining and establishing reserve requirements Document computer log with results of review and intentions for handling Compile information for decision making with discussion of claims committee where appropriate Maintain accurate records and handle administrative responsibilities associated with processing and payment of claims, record and update status notes, and document results of contacts per Best Practices Determine need for independent adjusters, cause and origin experts, economists, accident re-constructionists, and engineers Respond timely and appropriately to all settlement demands Keep internal and external customers advised of file status and other matters, as required Evaluate claim for potential fraud and work with Special Investigations Unit, as required Assess actual damages associated with claims and conduct negotiations to settle claims Determine if subrogation exists and take steps necessary to initiate recovery efforts Performs other duties as assigned Desired Qualifications Possesses strong customer service skills and behaviors Makes decisions in an informed, confident, and timely manner Maintains constructive working relationships despite differing perspectives Possesses strong organizational and time management skills Ability to negotiate skillfully in difficult situations with both internal and external groups Demonstrates strong written and verbal communication skills, promotes, and facilitates free and open communication Understanding of applicable statutes, regulations, and case law Thinks critically and anticipates, recognizes, identifies, and develops solutions to problems in a timely manner Easily adapts to new or different changing situations, requirements, or priorities Cultivates an environment of teamwork and collaboration Operates with latitude for un-reviewed action or decision Computer proficiency (MS Office, excel, word, etc.) Must have or secure and maintain appropriate state adjuster license(s) and continuing education credits Minimum of two (2) years of property claims handling experience High school diploma or equivalent College Degree preferred or equivalent experience Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to do manual tasks which may include the use of hands to finger and handle controls. Tasks may also require the ability to talk or hear. The team member will frequently sit, bend, and reach with hands and arms and is occasionally required to stand and walk. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As a Team Member at Acceptance Insurance, you will be part of a growing organization that continues to evolve and positively impacts the lives of our team members and customers. We are looking for team members that engage - who take responsibility for themselves and take care of their customers and colleagues. Ideal candidates can compose themselves under pressure, have a "make It right" mindset, and focus their energies on solving problems. This means you'll be supported by a team with all these qualities, too. If this sounds like the kind of team you'd like to join, we want to hear from you! Acceptance Insurance offers a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401(k) Program. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants are considered for position and are evaluated without regard to mental or physical disability, race, religion, sexual orientation, color, gender, national origin, age, marital status, military or veteran status or any other protected local, state or federal status unrelated to the performance of the work involved.
08/29/2021
Full time
Overview This Property Damage Adjuster position reports into either Tampa FL or Nashville TN with the potential to work remote full time. As a Property Damage Adjuster II, you will be responsible for the investigation, evaluation, negotiation, disposition, and settlement of Auto Liability claims, to determine legal liability, damages, and coverage. Assigned claims may involve Single vehicle or multiple vehicle losses, uninsured/underinsured PD motorist claims and complex coverage issues requiring direct involvement in property damage claim handling with minimal supervision. Exceptional evaluation and judgment skills are required to develop all potential exposures in the file, and to properly set expense and indemnity reserves. Protection of our Insured's and the Company's financial exposures are critical. Essential Job Functions Plan and conduct investigations (including but not limited to interviewing parties involved, collecting and evaluating documentation and securing evidence and protecting the chain-of-custody, determine inspection needs, order police reports, scene investigation, take witness statements, review material damage photos, etc.) to analyze coverage, determine liability, compensability, and extent of damages Identity and work to resolve minor injury claims with early settlement opportunities eliminating the need to transfer file to the Casualty Unit Assume responsibility for property damage claims; including attorney represented and non-represented parties, for both first- and third-party claimants Demonstrates a high level of investigation, analysis, evaluation, and negotiation including interpretation of coverages Adherence to proper procedures relating to inspection and evaluation of property damage claims and make recommendations for the disposition of claims more than individual settlement authority Evaluate policy coverage, contact insureds, claimants, attorneys, body shops while determining and establishing reserve requirements Document computer log with results of review and intentions for handling Compile information for decision making with discussion of claims committee where appropriate Maintain accurate records and handle administrative responsibilities associated with processing and payment of claims, record and update status notes, and document results of contacts per Best Practices Determine need for independent adjusters, cause and origin experts, economists, accident re-constructionists, and engineers Respond timely and appropriately to all settlement demands Keep internal and external customers advised of file status and other matters, as required Evaluate claim for potential fraud and work with Special Investigations Unit, as required Assess actual damages associated with claims and conduct negotiations to settle claims Determine if subrogation exists and take steps necessary to initiate recovery efforts Performs other duties as assigned Desired Qualifications Possesses strong customer service skills and behaviors Makes decisions in an informed, confident, and timely manner Maintains constructive working relationships despite differing perspectives Possesses strong organizational and time management skills Ability to negotiate skillfully in difficult situations with both internal and external groups Demonstrates strong written and verbal communication skills, promotes, and facilitates free and open communication Understanding of applicable statutes, regulations, and case law Thinks critically and anticipates, recognizes, identifies, and develops solutions to problems in a timely manner Easily adapts to new or different changing situations, requirements, or priorities Cultivates an environment of teamwork and collaboration Operates with latitude for un-reviewed action or decision Computer proficiency (MS Office, excel, word, etc.) Must have or secure and maintain appropriate state adjuster license(s) and continuing education credits Minimum of two (2) years of property claims handling experience High school diploma or equivalent College Degree preferred or equivalent experience Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to do manual tasks which may include the use of hands to finger and handle controls. Tasks may also require the ability to talk or hear. The team member will frequently sit, bend, and reach with hands and arms and is occasionally required to stand and walk. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As a Team Member at Acceptance Insurance, you will be part of a growing organization that continues to evolve and positively impacts the lives of our team members and customers. We are looking for team members that engage - who take responsibility for themselves and take care of their customers and colleagues. Ideal candidates can compose themselves under pressure, have a "make It right" mindset, and focus their energies on solving problems. This means you'll be supported by a team with all these qualities, too. If this sounds like the kind of team you'd like to join, we want to hear from you! Acceptance Insurance offers a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401(k) Program. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants are considered for position and are evaluated without regard to mental or physical disability, race, religion, sexual orientation, color, gender, national origin, age, marital status, military or veteran status or any other protected local, state or federal status unrelated to the performance of the work involved.
National General Insurance
Winston Salem, North Carolina
Primary Purpose: Examine claims data, investigate the facts of loss, determine coverage and liability, and adjusts claims within limit of authority. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Establish an investigative plan; initiate investigation by gathering facts and evidence with all interested parties; complete appropriate reports; take recorded statements when necessary, may review loss reserves and adjust or opens hidden exposures as necessary Evaluate and adjust claims within limit of authority and summarize claims in excess of authority and submit to manager for approval Evaluate settlement alternatives by reviewing regulatory compliance and fair claims practices; make decisions on best option Make appropriate contacts to discuss a settlement; extend an offer to appropriate party; document all file activity and payment/settlement information in file notes clearly outlining basis for settlement Determine subrogation or fraud potential and refer to Unit when potential exists or handle to conclusion Identify customer needs and work to meet those needs using appropriate customer service skills Develop an understanding of the functions of other departments, such as Policy Ops and Marketing Trainee Shadow and learn the above stated essential duties and responsibilities Learn to handle most aspects of auto claims Develop a basic understanding of the content of policies written by the company Develop a basic understanding of the insurance industry and the organizational relationships of the company Learn how to determine subrogation or fraud potential and how to handle Develop a basic understanding of systems and technology used within the company Level I Receive claim assignments and verify/investigate coverage and document all appropriate information before Manager is involved with review of claims to ensure they are commensurate with ability May handle more complex files with appropriate supervision to develop skills Develop a working knowledge of systems and technology used within the company Level II Receive claim assignments and verifies/investigates coverage and documents all appropriate information Determine claim approval and or denial up to $7,500 per exposure or $10,000 per file If handling PIP may participate in investigations of medical providers and attend EUOs May work with attorneys in resolving lawsuits Conduct negotiations and settlements within authority level, using independent judgment, or within discretionary levels granted above individual authority level Track and document the quality of service provided by defense counsel and manage litigation and recovery costs May assist in training of Claims Representatives Proficient in using all systems and technology used within the company May be required to make personal appearances on behalf of the company when requested Senior Receive claim assignments and verify/investigate coverage and document all appropriate information with very limited Supervisory involvement May inspect damaged property during an investigation May work with attorneys in resolving serious and complex lawsuits which may mean: conduct negotiations and settlements within authority level, track and document the quality of service provided by defense counsel and manage litigation and recovery costs, and assist manager with research of complex issues and development of defense strategies on litigated files May assist in training and development of other team members or serve as a mentor for others May assist with file reviews and audits Proficient and able to train others in using all systems and technology used within the company May be required to make personal appearances on behalf of the company when requested May also assist manager with preparing reports and completing projects Minimum Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or in-lieu of degree equivalent education, training and work-related experience Successfully completes Claim Representative trainee program, or equivalent external training program Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Obtain/Maintain appropriate licensing or educational requirements Demonstrate proficiency in file audits to agreed standard of efficient claims quality High degree of initiative, mature judgment, and discretion Ability to resolve conflicts and empathize with customers is critical Strong negotiation skills Demonstrate professional oral and written communication skills Organization and time management skills are critical for this position Demonstrate an understanding of insurance law as it relates to claims Trainee Learn to recognize and identify all body parts of a vehicle and/or understanding other potential property damage Develop understanding of claim policies & procedures; refers questions to supervisor Develop ability to handle repair/replace decisions Develop labor judgment skills and learn to complete simple estimates accurately Level I Demonstrate the capability of consistently handling aggregate file exposures of at least $2,500 Has a basic command of the claims policies and procedures; exhibit basic interpretation of policies & procedures in resolving claims, but may still need some assistance from supervisor Demonstrate the ability to interpret and apply written coverage accurately to establish claim and determine an action plan, and often requires assistance on more complex files Can handle most types of comprehensive losses (theft, fire, and vandalism), accurately identify total losses Level II Demonstrate the capability of consistently handling aggregate file exposures of at least $2,500 Has a solid command of the claims policies and procedures; exhibit basic interpretation of policies & procedures in resolving claims, but may still need some assistance from supervisor Demonstrate a solid understanding of the repair and replacement of property damages, to include mechanical components of a vehicle, homeowner damages and other potential exposures Senior Demonstrate the capability of consistently handling aggregate file exposures of at least $15,000 Has thorough knowledge of claims policies and procedures in resolving claims and/or providing technical direction to claims representatives Often a source of direction for others on claim policies and procedures Demonstrate the ability to interpret and apply written coverage accurately to establish claim and determine action plan, and rarely requires assistance on complex claims Demonstrate thorough understanding of the repair and replacement of property damages, to include mechanical components of a vehicle, and other potential exposures Demonstrate the ability to find answers to more complex issues with insurance law and may be a source of direction / assistance for other representatives Demonstrates effective leadership and mentoring skills Desired Skills: Demonstrate a thorough understanding of the NGIC Insurance brand and ability to exhibit the behaviors Demonstrate an understanding of the functions of other departments, such as Policy Ops and Marketing Proficient in systems and technology used within the company (i.e. XactContents) #LI-MG1
01/29/2021
Full time
Primary Purpose: Examine claims data, investigate the facts of loss, determine coverage and liability, and adjusts claims within limit of authority. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Establish an investigative plan; initiate investigation by gathering facts and evidence with all interested parties; complete appropriate reports; take recorded statements when necessary, may review loss reserves and adjust or opens hidden exposures as necessary Evaluate and adjust claims within limit of authority and summarize claims in excess of authority and submit to manager for approval Evaluate settlement alternatives by reviewing regulatory compliance and fair claims practices; make decisions on best option Make appropriate contacts to discuss a settlement; extend an offer to appropriate party; document all file activity and payment/settlement information in file notes clearly outlining basis for settlement Determine subrogation or fraud potential and refer to Unit when potential exists or handle to conclusion Identify customer needs and work to meet those needs using appropriate customer service skills Develop an understanding of the functions of other departments, such as Policy Ops and Marketing Trainee Shadow and learn the above stated essential duties and responsibilities Learn to handle most aspects of auto claims Develop a basic understanding of the content of policies written by the company Develop a basic understanding of the insurance industry and the organizational relationships of the company Learn how to determine subrogation or fraud potential and how to handle Develop a basic understanding of systems and technology used within the company Level I Receive claim assignments and verify/investigate coverage and document all appropriate information before Manager is involved with review of claims to ensure they are commensurate with ability May handle more complex files with appropriate supervision to develop skills Develop a working knowledge of systems and technology used within the company Level II Receive claim assignments and verifies/investigates coverage and documents all appropriate information Determine claim approval and or denial up to $7,500 per exposure or $10,000 per file If handling PIP may participate in investigations of medical providers and attend EUOs May work with attorneys in resolving lawsuits Conduct negotiations and settlements within authority level, using independent judgment, or within discretionary levels granted above individual authority level Track and document the quality of service provided by defense counsel and manage litigation and recovery costs May assist in training of Claims Representatives Proficient in using all systems and technology used within the company May be required to make personal appearances on behalf of the company when requested Senior Receive claim assignments and verify/investigate coverage and document all appropriate information with very limited Supervisory involvement May inspect damaged property during an investigation May work with attorneys in resolving serious and complex lawsuits which may mean: conduct negotiations and settlements within authority level, track and document the quality of service provided by defense counsel and manage litigation and recovery costs, and assist manager with research of complex issues and development of defense strategies on litigated files May assist in training and development of other team members or serve as a mentor for others May assist with file reviews and audits Proficient and able to train others in using all systems and technology used within the company May be required to make personal appearances on behalf of the company when requested May also assist manager with preparing reports and completing projects Minimum Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or in-lieu of degree equivalent education, training and work-related experience Successfully completes Claim Representative trainee program, or equivalent external training program Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Obtain/Maintain appropriate licensing or educational requirements Demonstrate proficiency in file audits to agreed standard of efficient claims quality High degree of initiative, mature judgment, and discretion Ability to resolve conflicts and empathize with customers is critical Strong negotiation skills Demonstrate professional oral and written communication skills Organization and time management skills are critical for this position Demonstrate an understanding of insurance law as it relates to claims Trainee Learn to recognize and identify all body parts of a vehicle and/or understanding other potential property damage Develop understanding of claim policies & procedures; refers questions to supervisor Develop ability to handle repair/replace decisions Develop labor judgment skills and learn to complete simple estimates accurately Level I Demonstrate the capability of consistently handling aggregate file exposures of at least $2,500 Has a basic command of the claims policies and procedures; exhibit basic interpretation of policies & procedures in resolving claims, but may still need some assistance from supervisor Demonstrate the ability to interpret and apply written coverage accurately to establish claim and determine an action plan, and often requires assistance on more complex files Can handle most types of comprehensive losses (theft, fire, and vandalism), accurately identify total losses Level II Demonstrate the capability of consistently handling aggregate file exposures of at least $2,500 Has a solid command of the claims policies and procedures; exhibit basic interpretation of policies & procedures in resolving claims, but may still need some assistance from supervisor Demonstrate a solid understanding of the repair and replacement of property damages, to include mechanical components of a vehicle, homeowner damages and other potential exposures Senior Demonstrate the capability of consistently handling aggregate file exposures of at least $15,000 Has thorough knowledge of claims policies and procedures in resolving claims and/or providing technical direction to claims representatives Often a source of direction for others on claim policies and procedures Demonstrate the ability to interpret and apply written coverage accurately to establish claim and determine action plan, and rarely requires assistance on complex claims Demonstrate thorough understanding of the repair and replacement of property damages, to include mechanical components of a vehicle, and other potential exposures Demonstrate the ability to find answers to more complex issues with insurance law and may be a source of direction / assistance for other representatives Demonstrates effective leadership and mentoring skills Desired Skills: Demonstrate a thorough understanding of the NGIC Insurance brand and ability to exhibit the behaviors Demonstrate an understanding of the functions of other departments, such as Policy Ops and Marketing Proficient in systems and technology used within the company (i.e. XactContents) #LI-MG1
Would you like to contribute to a company who has doubled in size in just a few years? Engle Martin & Associates has done just that and currently has a career opportunity for a Property Adjuster/Senior Property Adjuster within the Greater Las Vegas area! Engle Martin and Associates (a division of Cor Partners) is a leading national independent loss adjusting and claims management provider. We provide a comprehensive line of service offerings including commercial property, casualty, inland marine/cargo, heavy equipment and large loss adjusting, as well as TPA/claims management and subrogation. This important role effectively determines and communicates the extent of loss or damage associated with commercial claims in a variety of business classes. In doing so, we demonstrate Our Foundation: Together, we commit to impacting lives and serving with passion . What you'll be doing: Investigates commercial insurance claims in any of a variety of settings. Uses knowledge of property and construction, and/or knowledge of the specific industry or business affected, personally conduct property inspections and photograph claim sites as necessary to depict and substantiate losses or damage, or the lack thereof. Obtains necessary information from the claimant and from experts such as architects, engineers, builders, construction workers, police officers, health care practitioners, accountants, and others to fully and accurately assess the extent of the loss. Works cooperatively with expert witnesses, attorneys, public adjusters, and carrier's examiners as needed to conduct investigations, confirm findings and support evaluations. Applies understanding of insurance policies and policy interpretation, establishing appropriate loss estimates based on all relevant information and findings. Recommends the reasonable and proper amount the insurance company should pay on a claim. Ensures the accuracy of information collected and reported and guard against fraudulent claims, based on critical issues identified and accurate conclusions drawn. Prepares accurate, clear, thorough, and concise reports and letters to insurance carriers on conclusions and recommendations. Maintains accurate, thorough field notes, journal entries, and time and expense records as required. Investigates commercial insurance claims in any of a variety of settings. Uses knowledge of property and construction, and/or knowledge of the specific industry or business affected, personally conduct property inspections and photograph claim sites as necessary to depict and substantiate losses or damage, or the lack thereof. Obtains necessary information from the claimant and from experts such as architects, engineers, builders, construction workers, police officers, health care practitioners, accountants, and others to fully and accurately assess the extent of the loss. Works cooperatively with expert witnesses, attorneys, public adjusters, and carrier's examiners as needed to conduct investigations, confirm findings and support evaluations. Applies understanding of insurance policies and policy interpretation, establishing appropriate loss estimates based on all relevant information and findings. Recommends the reasonable and proper amount the insurance company should pay on a claim. Ensures the accuracy of information collected and reported and guard against fraudulent claims, based on critical issues identified and accurate conclusions drawn. Prepares accurate, clear, thorough, and concise reports and letters to insurance carriers on conclusions and recommendations. Maintains accurate, thorough field notes, journal entries, and time and expense records as required. Your Track Record: Ability to understand claims adjudication process. 0-2 years' experience in commercial property adjusting or other insurance-related work to include Xactimate experience. Sound knowledge of commercial and residential construction industries. Knowledge of property claim law; skills in analyzing, interpreting, synthesizing, prioritizing, and reporting pertinent information and discerning the essential from the non-essential. Research and investigative abilities; negotiating, conflict resolution and persuasion abilities. Baccalaureate degree in a related field, or demonstration of equivalent knowledge and critical thinking skills. Active license, or ability to promptly obtain such, in the assigned state(s). We are an Equal Opportunity Employer offering competitive pay and benefits and an environment where teamwork, ongoing professional development, continuous improvement, and exceptional service are valued and rewarded.
01/28/2021
Full time
Would you like to contribute to a company who has doubled in size in just a few years? Engle Martin & Associates has done just that and currently has a career opportunity for a Property Adjuster/Senior Property Adjuster within the Greater Las Vegas area! Engle Martin and Associates (a division of Cor Partners) is a leading national independent loss adjusting and claims management provider. We provide a comprehensive line of service offerings including commercial property, casualty, inland marine/cargo, heavy equipment and large loss adjusting, as well as TPA/claims management and subrogation. This important role effectively determines and communicates the extent of loss or damage associated with commercial claims in a variety of business classes. In doing so, we demonstrate Our Foundation: Together, we commit to impacting lives and serving with passion . What you'll be doing: Investigates commercial insurance claims in any of a variety of settings. Uses knowledge of property and construction, and/or knowledge of the specific industry or business affected, personally conduct property inspections and photograph claim sites as necessary to depict and substantiate losses or damage, or the lack thereof. Obtains necessary information from the claimant and from experts such as architects, engineers, builders, construction workers, police officers, health care practitioners, accountants, and others to fully and accurately assess the extent of the loss. Works cooperatively with expert witnesses, attorneys, public adjusters, and carrier's examiners as needed to conduct investigations, confirm findings and support evaluations. Applies understanding of insurance policies and policy interpretation, establishing appropriate loss estimates based on all relevant information and findings. Recommends the reasonable and proper amount the insurance company should pay on a claim. Ensures the accuracy of information collected and reported and guard against fraudulent claims, based on critical issues identified and accurate conclusions drawn. Prepares accurate, clear, thorough, and concise reports and letters to insurance carriers on conclusions and recommendations. Maintains accurate, thorough field notes, journal entries, and time and expense records as required. Investigates commercial insurance claims in any of a variety of settings. Uses knowledge of property and construction, and/or knowledge of the specific industry or business affected, personally conduct property inspections and photograph claim sites as necessary to depict and substantiate losses or damage, or the lack thereof. Obtains necessary information from the claimant and from experts such as architects, engineers, builders, construction workers, police officers, health care practitioners, accountants, and others to fully and accurately assess the extent of the loss. Works cooperatively with expert witnesses, attorneys, public adjusters, and carrier's examiners as needed to conduct investigations, confirm findings and support evaluations. Applies understanding of insurance policies and policy interpretation, establishing appropriate loss estimates based on all relevant information and findings. Recommends the reasonable and proper amount the insurance company should pay on a claim. Ensures the accuracy of information collected and reported and guard against fraudulent claims, based on critical issues identified and accurate conclusions drawn. Prepares accurate, clear, thorough, and concise reports and letters to insurance carriers on conclusions and recommendations. Maintains accurate, thorough field notes, journal entries, and time and expense records as required. Your Track Record: Ability to understand claims adjudication process. 0-2 years' experience in commercial property adjusting or other insurance-related work to include Xactimate experience. Sound knowledge of commercial and residential construction industries. Knowledge of property claim law; skills in analyzing, interpreting, synthesizing, prioritizing, and reporting pertinent information and discerning the essential from the non-essential. Research and investigative abilities; negotiating, conflict resolution and persuasion abilities. Baccalaureate degree in a related field, or demonstration of equivalent knowledge and critical thinking skills. Active license, or ability to promptly obtain such, in the assigned state(s). We are an Equal Opportunity Employer offering competitive pay and benefits and an environment where teamwork, ongoing professional development, continuous improvement, and exceptional service are valued and rewarded.
Questpro is partnered with a TPA in Austin, TX who has an immediate opening for an Auto Claims Adjuster with strong Litigation experience. This position would be handling auto liability, property damage, bodily injury, and litigation claims. The Claims Adjuster Investigates, evaluates, negotiates, and resolves claims of moderate to complex through effective research, negotiation and interaction with insured's and claimants. Requirements: Minimum of 5 years of claims handling experience with a focus on Attorney Rep claims Must have Litigation experience Bachelor's Degree strongly preferred Effective written and oral communication skills to enable accurate completion of reports, information gathering interviews and negotiations. Demonstrated ability to interpret personal line coverage forms. Ability to determine potential liability of insured where appropriate and settlement value of claims. Time management skills, organizational skills and ability to prioritize issues and tasks. Ability to work in a high volume, fast paced environment. High degree of motivation. Proven knowledge of Claims Best Practices. Working knowledge of Microsoft Windows applications and Microsoft Office. Ability to navigate new software systems Able to work independently as well as part of a team. Developed customer service skills. #LI-DNI
01/15/2021
Full time
Questpro is partnered with a TPA in Austin, TX who has an immediate opening for an Auto Claims Adjuster with strong Litigation experience. This position would be handling auto liability, property damage, bodily injury, and litigation claims. The Claims Adjuster Investigates, evaluates, negotiates, and resolves claims of moderate to complex through effective research, negotiation and interaction with insured's and claimants. Requirements: Minimum of 5 years of claims handling experience with a focus on Attorney Rep claims Must have Litigation experience Bachelor's Degree strongly preferred Effective written and oral communication skills to enable accurate completion of reports, information gathering interviews and negotiations. Demonstrated ability to interpret personal line coverage forms. Ability to determine potential liability of insured where appropriate and settlement value of claims. Time management skills, organizational skills and ability to prioritize issues and tasks. Ability to work in a high volume, fast paced environment. High degree of motivation. Proven knowledge of Claims Best Practices. Working knowledge of Microsoft Windows applications and Microsoft Office. Ability to navigate new software systems Able to work independently as well as part of a team. Developed customer service skills. #LI-DNI
