When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Central Suffolk County Metro Area Job ID 91 JOB OVERVIEW The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
09/01/2025
Full time
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Central Suffolk County Metro Area Job ID 91 JOB OVERVIEW The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME The Colonnades Job ID 41 JOB OVERVIEW Relocation Assistance to Charlottesville, VA The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
09/01/2025
Full time
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME The Colonnades Job ID 41 JOB OVERVIEW Relocation Assistance to Charlottesville, VA The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME The Colonnades Job ID 78 JOB OVERVIEW Relocation Assistance to Charlottesville, VA The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
09/01/2025
Full time
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME The Colonnades Job ID 78 JOB OVERVIEW Relocation Assistance to Charlottesville, VA The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! JOB DESCRIPTION SUMMARY Tool Rental Associate: Retail/Customer Service Sunbelt's Tool Rental Associate is equipped for success so we can make it happen for our customers. The Tool Rental Associate empowered to be responsible for the professional and efficient servicing of all telephone and walk-in customers in one of Sunbelt Rentals onsite retail partners. The Associate determines and understands our customers' needs through questioning and qualifying; provide appropriate alternatives or suggestions to customers if needed based upon information obtained using an extensive knowledge of the tools available. The Tool Rental Associate will handle customer transactions and payments while maintaining a clean and presentable store front with a courteous, helpful, and professional attitude at all times. Education or experience that prepares you for success: 1+ years of retail/customer service experience High School diploma or GED required Able to read instructions, numbers legibly in English Bilingual (Spanish) preferred in some locations Ability to learn computer skills Valid Driver's license required Sales and collections experience a plus Knowledge/Skills/Abilities you may rely on: Telephone skills Customer service Effective written and oral communication skills Safety is key to our culture: The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. We value an inclusive and diverse workplace: Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class. Do you have any of these titles on your resume? Related experience may include: Rental Agent, Customer Assistant, Retail Salesperson, Sales Associate, Sales Cashier, Sales Consultant, Sales Person, Sales Representative, Customer Service Representative (CSR), Collections Representative, Customer Service Agent Columbia, SC Notification: This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Gear up for an exciting career! If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.
02/27/2022
Full time
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! JOB DESCRIPTION SUMMARY Tool Rental Associate: Retail/Customer Service Sunbelt's Tool Rental Associate is equipped for success so we can make it happen for our customers. The Tool Rental Associate empowered to be responsible for the professional and efficient servicing of all telephone and walk-in customers in one of Sunbelt Rentals onsite retail partners. The Associate determines and understands our customers' needs through questioning and qualifying; provide appropriate alternatives or suggestions to customers if needed based upon information obtained using an extensive knowledge of the tools available. The Tool Rental Associate will handle customer transactions and payments while maintaining a clean and presentable store front with a courteous, helpful, and professional attitude at all times. Education or experience that prepares you for success: 1+ years of retail/customer service experience High School diploma or GED required Able to read instructions, numbers legibly in English Bilingual (Spanish) preferred in some locations Ability to learn computer skills Valid Driver's license required Sales and collections experience a plus Knowledge/Skills/Abilities you may rely on: Telephone skills Customer service Effective written and oral communication skills Safety is key to our culture: The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. We value an inclusive and diverse workplace: Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class. Do you have any of these titles on your resume? Related experience may include: Rental Agent, Customer Assistant, Retail Salesperson, Sales Associate, Sales Cashier, Sales Consultant, Sales Person, Sales Representative, Customer Service Representative (CSR), Collections Representative, Customer Service Agent Columbia, SC Notification: This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Gear up for an exciting career! If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.
SEEKING HOTEL & HOSPITALITY EXPERIENCE FOR ENTRY LEVEL MARKETING & SALES US BUSINESS SERVICES US Business Services is hiring ENTRY LEVEL marketing and sales representatives to help support our Energy Brokers' expanding customer base. We have found that those from the customer service industry thrive in this role due to their customer and 'people person' skill sets. "Hire character. Train skill." Peter Schutz We are currently looking to fill entry level marketing and sales representatives positions. We are looking for the smiling face and firm handshake to partner with our client's name. We are looking for a genuine candidate to help increase the quality of our client's brand. We are looking for an entry level candidate to develop and cross train in every aspect of: Lead Based Sales Creating & Executing Marketing Strategies Promotions Consulting Acquisition Customer Service Branding Business Development Job Requirements: US Business Services is committed for continued personal and professional development for our highly skilled sales force through training provided in office by our team as well as our Energy Brokers. Chosen candidates will be developed into experts in the following areas: Product Development Sales Training Client Representation Market Management Customer Relations Territory Supervision Campaign Intelligence If you are interested in gaining "hands-on" experience and believe you are a qualified candidate for the position please email your resume to us! This is an entry level position. All college graduates are encouraged to apply; however, the following degrees/experiences are the best matches: communications, business administration, management, advertising, marketing, public relations, political science, psychology, military, sports management, athletic experience. Compensation is based on individual performance. Candidates with the following interest should apply: Customer care, sales, entry level sales, customer relations, entry level, entry level sales, training, sales training, sales management, leadership, account sales, customer acquisition, customer conversion, customer response, sales, entry level, customer renewal, customer retention, customer research, sales, customer response, customer effectiveness, full time, entry level, sales, provides face to face service to customers, customer satisfaction, restaurant management, restaurant service, marketing and sales, services in hospitality, customer service evaluation, customer loyalty, customer service adviser, sales, full time, entry level, customer service analyst, customer service associate, sales, customer service consultant, customer relationship adviser, sales, full time, entry level, customer relationship management, marketing management, hospitality, customer service, business management, business to business sales, Outside sales, Marketing and advertising specialists, Entry level sales and Marketing, Sports minded individuals, Management training, Training others, Marketing reps, Consulting, Business Development, Marketing coordinator, , claims administration, claims representative, claims rep, claims administrator, Takoma Park, Silver Spring, Columbia, Alexandria, Washington DC, owings mills, townson, college park, columbia, washington dc, odenton, rosedale, forest heights, randallstown, silver spring,takoma park,gwynn oak,pikesville,berwyn heights,stevensville, alexandria, baltimore, owings mills,gaithersburg, laurel, ellicott city, catonsville, jessup, halethrope, clarksville, glen burnie, college park, towson, annapolis, bowie. Business development manager, customer relationship manager, restaurant, retail, full time, part time, entry level accounting, full time administrative assistant, receptionist, warehouse manager, retail associate, retail cashier, coaching, coached sports, student athlete, sports management, trainer, leader, sports-minded role, consultant, marketing, management, office assistant, office, clerical, office manager, insurance, customer service representative, leadership, operations manager, store manager, supervisor, director, teacher, project manager, communications, retail salesperson, customer service, marketing manager, marketing, territory manager, sales administrator, full time marketing executive, e-business, distribution manager, customer service clerk, call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time communications director, media relations, public relations, e-commerce, sales, inside sales, outside sales, direct sales, insurance sales, executive administrative assistant, sports director, sports league official, business systems analyst, assistant manager, office support worker, admin support worker, human resources, full time recruiter, entry level recruiter, real estate, real estate agent, property management, training, develop, development, host, hostess, waitress, waiter, full time prep cook, restaurant manager
01/30/2021
Full time
SEEKING HOTEL & HOSPITALITY EXPERIENCE FOR ENTRY LEVEL MARKETING & SALES US BUSINESS SERVICES US Business Services is hiring ENTRY LEVEL marketing and sales representatives to help support our Energy Brokers' expanding customer base. We have found that those from the customer service industry thrive in this role due to their customer and 'people person' skill sets. "Hire character. Train skill." Peter Schutz We are currently looking to fill entry level marketing and sales representatives positions. We are looking for the smiling face and firm handshake to partner with our client's name. We are looking for a genuine candidate to help increase the quality of our client's brand. We are looking for an entry level candidate to develop and cross train in every aspect of: Lead Based Sales Creating & Executing Marketing Strategies Promotions Consulting Acquisition Customer Service Branding Business Development Job Requirements: US Business Services is committed for continued personal and professional development for our highly skilled sales force through training provided in office by our team as well as our Energy Brokers. Chosen candidates will be developed into experts in the following areas: Product Development Sales Training Client Representation Market Management Customer Relations Territory Supervision Campaign Intelligence If you are interested in gaining "hands-on" experience and believe you are a qualified candidate for the position please email your resume to us! This is an entry level position. All college graduates are encouraged to apply; however, the following degrees/experiences are the best matches: communications, business administration, management, advertising, marketing, public relations, political science, psychology, military, sports management, athletic experience. Compensation is based on individual performance. Candidates with the following interest should apply: Customer care, sales, entry level sales, customer relations, entry level, entry level sales, training, sales training, sales management, leadership, account sales, customer acquisition, customer conversion, customer response, sales, entry level, customer renewal, customer retention, customer research, sales, customer response, customer effectiveness, full time, entry level, sales, provides face to face service to customers, customer satisfaction, restaurant management, restaurant service, marketing and sales, services in hospitality, customer service evaluation, customer loyalty, customer service adviser, sales, full time, entry level, customer service analyst, customer service associate, sales, customer service consultant, customer relationship adviser, sales, full time, entry level, customer relationship management, marketing management, hospitality, customer service, business management, business to business sales, Outside sales, Marketing and advertising specialists, Entry level sales and Marketing, Sports minded individuals, Management training, Training others, Marketing reps, Consulting, Business Development, Marketing coordinator, , claims administration, claims representative, claims rep, claims administrator, Takoma Park, Silver Spring, Columbia, Alexandria, Washington DC, owings mills, townson, college park, columbia, washington dc, odenton, rosedale, forest heights, randallstown, silver spring,takoma park,gwynn oak,pikesville,berwyn heights,stevensville, alexandria, baltimore, owings mills,gaithersburg, laurel, ellicott city, catonsville, jessup, halethrope, clarksville, glen burnie, college park, towson, annapolis, bowie. Business development manager, customer relationship manager, restaurant, retail, full time, part time, entry level accounting, full time administrative assistant, receptionist, warehouse manager, retail associate, retail cashier, coaching, coached sports, student athlete, sports management, trainer, leader, sports-minded role, consultant, marketing, management, office assistant, office, clerical, office manager, insurance, customer service representative, leadership, operations manager, store manager, supervisor, director, teacher, project manager, communications, retail salesperson, customer service, marketing manager, marketing, territory manager, sales administrator, full time marketing executive, e-business, distribution manager, customer service clerk, call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time communications director, media relations, public relations, e-commerce, sales, inside sales, outside sales, direct sales, insurance sales, executive administrative assistant, sports director, sports league official, business systems analyst, assistant manager, office support worker, admin support worker, human resources, full time recruiter, entry level recruiter, real estate, real estate agent, property management, training, develop, development, host, hostess, waitress, waiter, full time prep cook, restaurant manager
Customer Care/Technical Support Representative Reports to: Customer Care Manager Department: Customer Care Center Location: Massillon, Ohio Type of Position: Full-time Hours: Evenings and Weekends Compensation: Hourly (based on experience) Submission Deadline: January 22, 2021 About MCTV MCTV "goes the extra smile" for its customers, adding high -touch service to high-tech telecommunications. Since 1965, MCTV's 17 0 local employees have been serving their neighbors with a full complement of advanced broadband products including High-Speed Internet, Digital TV, residential and commercial phone, television advertising, dedicated fiber optic connections and security systems. More than 50,000 homes and businesses in Stark, Wayne, Summit, Carroll, Monroe, Jefferson, Columbiana and Tuscarawas Counties rely on MCTV for their telecommunications needs. Description Responsible for managing incoming calls, e-mails and online chat inquiries from customers; generating sales leads that develop into new customers and identifying and assessing customers' needs to achieve satisfaction. THIS POSITION IS TEMPORARILY A "WORK FROM HOME" POSITION, DUE TO COVID -19. THIS IS SUBJECT TO CHANGE. UNTIL FURTHER NOTICE, TRAINING WILL TAKE PLACE REMOTELY AND ON-SITE FOLLOWING SOCIAL DISTANCING GUIDELINES. CANDIDATE MUST HAVE SUITABLE ARRANGEMENT TO WORK FROM HOME WITH MINIMAL INTERRUPTIONS. Essential Duties and Responsibilities In this role, the Customer Care/Technical Support Representative has primary responsibility to: Sell MCTV services - Internet, cable television, phone, and security packages Be able to work with telephone system, computer network, and common office equipment Answer customer questions regarding billing, TV services, including set-top boxes, common computer/cable modem questions, telephone service issues and display proper phone etiquette Communicate clearly to customers through active listening, answering questions accurately and completely, resolve problems with one phone call Physically sit at Workstation for 8 hours per day. The Customer Care/Technical Support Representative must successfully complete the training process to show: Thorough understanding of MCTV's billing system to access customer and unit inquiries, account balances, and work order and service call creation Thorough understanding of MCTV's internal monitoring systems, system maps, service call history, statements and campaigns Thorough knowledge of troubleshooting techniques for customers' cable television, Internet, and telephone issues Qualifications Must submit to successfully complete background check and drug test High School Diploma or GED required Previous sales experience preferred Previous employment as Customer Service/Technical Support Representative preferred Excellent verbal skills Technical knowledge of computers, email and Internet preferred Diverse Workforce/EEO MCTV recognizes and strongly supports the benefits of a diverse workforce, and strives to provide a culture that recognizes the unique contributions of each of our employees. MCTV requires a drug test, background check, employment and education verification as conditions of employment. MCTV is an equal opportunity employer and will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, veteran status, and the presence of a non- job related handicap or disability, or any other legally protected status. Benefits include medical, vision, dental, life insurance, profit sharing, holiday and vacation time.
01/28/2021
Full time
Customer Care/Technical Support Representative Reports to: Customer Care Manager Department: Customer Care Center Location: Massillon, Ohio Type of Position: Full-time Hours: Evenings and Weekends Compensation: Hourly (based on experience) Submission Deadline: January 22, 2021 About MCTV MCTV "goes the extra smile" for its customers, adding high -touch service to high-tech telecommunications. Since 1965, MCTV's 17 0 local employees have been serving their neighbors with a full complement of advanced broadband products including High-Speed Internet, Digital TV, residential and commercial phone, television advertising, dedicated fiber optic connections and security systems. More than 50,000 homes and businesses in Stark, Wayne, Summit, Carroll, Monroe, Jefferson, Columbiana and Tuscarawas Counties rely on MCTV for their telecommunications needs. Description Responsible for managing incoming calls, e-mails and online chat inquiries from customers; generating sales leads that develop into new customers and identifying and assessing customers' needs to achieve satisfaction. THIS POSITION IS TEMPORARILY A "WORK FROM HOME" POSITION, DUE TO COVID -19. THIS IS SUBJECT TO CHANGE. UNTIL FURTHER NOTICE, TRAINING WILL TAKE PLACE REMOTELY AND ON-SITE FOLLOWING SOCIAL DISTANCING GUIDELINES. CANDIDATE MUST HAVE SUITABLE ARRANGEMENT TO WORK FROM HOME WITH MINIMAL INTERRUPTIONS. Essential Duties and Responsibilities In this role, the Customer Care/Technical Support Representative has primary responsibility to: Sell MCTV services - Internet, cable television, phone, and security packages Be able to work with telephone system, computer network, and common office equipment Answer customer questions regarding billing, TV services, including set-top boxes, common computer/cable modem questions, telephone service issues and display proper phone etiquette Communicate clearly to customers through active listening, answering questions accurately and completely, resolve problems with one phone call Physically sit at Workstation for 8 hours per day. The Customer Care/Technical Support Representative must successfully complete the training process to show: Thorough understanding of MCTV's billing system to access customer and unit inquiries, account balances, and work order and service call creation Thorough understanding of MCTV's internal monitoring systems, system maps, service call history, statements and campaigns Thorough knowledge of troubleshooting techniques for customers' cable television, Internet, and telephone issues Qualifications Must submit to successfully complete background check and drug test High School Diploma or GED required Previous sales experience preferred Previous employment as Customer Service/Technical Support Representative preferred Excellent verbal skills Technical knowledge of computers, email and Internet preferred Diverse Workforce/EEO MCTV recognizes and strongly supports the benefits of a diverse workforce, and strives to provide a culture that recognizes the unique contributions of each of our employees. MCTV requires a drug test, background check, employment and education verification as conditions of employment. MCTV is an equal opportunity employer and will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, veteran status, and the presence of a non- job related handicap or disability, or any other legally protected status. Benefits include medical, vision, dental, life insurance, profit sharing, holiday and vacation time.
Between Jobs Remote Opportunity
Columbia, South Carolina
Thank you for your interest! Are you Looking To earn some money with a Job as a Student, Stay at Home Individual, Sales Manager, Project Manager, Retail Sales Associate, Administrative Assistant, Cashier Sales Associate, receptionist, secretary , housekeepers, Head Cashier, Secretary, Receptionist Administrative Assistant, Front Desk Receptionist , Front Office Receptionist, Executive Secretary, Delivery Driver etc to take part in our paid surveys work from home Remote Positions. The ideal candidate loves talking to people and proactively solving issues. Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 2 years' of relevant work experience but not required. Good Phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Job Role / Responsibilities Solid outgoing personality with superior interaction abilities as well as great work principles. Data entry and also strong business abilities. Effective listening as well as analytical abilities, in addition to the capability to summarise details and deal solutions. Experience with personal computer and also have at least a typical functioning degree typing capability. You should be professional and positive and additionally have a high level of self-motivation and also have the capacity to function individually in your task. Excellent time management and administrative abilities with a keen focus to detail. Other Requirements: This is an on-line work from home position, so you will be required to have the following: Excellent Working Entry Level. Personal Computer. Legitimate high-speed internet access. Full time & Part time telemarketing position jobs. Job Requirements: Requirements Reps Typically Earn $1000 to $2500 Plus a week Flexible Hours, Virtual Remote Complete Training Is Offered Work At Your Individual Schedule And Speed Paid Weekly Work At Home No Sales and No Cold Calling Full Time And Part Time Hours Available Excellent client-facing and internal communication skills, written and verbal communication skills multi-tasking skills Basic working knowledge of Microsoft Office Word MAKE SURE YOU CHECK YOUR EMAIL AND CLICK THE CONFIRMATION LINK IN YOUR INBOX OR SPAM FOLDER Equal Opportunity Customer Service Representative - Work From Home Full & Part Time We're actively recruiting during COVID-19. Earn money from Home by Participating in Paid Studies, Data Entry agent, Customer Service Agent, Part-time. Earn at Home by Taking Polls - Data Entry Clerk. Are you Looking To earn some money with a Job as a Student, Stay at Home Individual, Sales Manager , Project Manager, Retail Sales Associate, Administrative Assistant, Cashier Sales Associate, receptionist, secretary , housekeepers, Head Cashier, Secretary, Receptionist Administrative Assistant, Front Desk Receptionist, Front Office Receptionist, Executive Secretary, Delivery Driver etc to take part in our paid surveys work from home Remote Positions.
01/21/2021
Full time
Thank you for your interest! Are you Looking To earn some money with a Job as a Student, Stay at Home Individual, Sales Manager, Project Manager, Retail Sales Associate, Administrative Assistant, Cashier Sales Associate, receptionist, secretary , housekeepers, Head Cashier, Secretary, Receptionist Administrative Assistant, Front Desk Receptionist , Front Office Receptionist, Executive Secretary, Delivery Driver etc to take part in our paid surveys work from home Remote Positions. The ideal candidate loves talking to people and proactively solving issues. Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 2 years' of relevant work experience but not required. Good Phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Job Role / Responsibilities Solid outgoing personality with superior interaction abilities as well as great work principles. Data entry and also strong business abilities. Effective listening as well as analytical abilities, in addition to the capability to summarise details and deal solutions. Experience with personal computer and also have at least a typical functioning degree typing capability. You should be professional and positive and additionally have a high level of self-motivation and also have the capacity to function individually in your task. Excellent time management and administrative abilities with a keen focus to detail. Other Requirements: This is an on-line work from home position, so you will be required to have the following: Excellent Working Entry Level. Personal Computer. Legitimate high-speed internet access. Full time & Part time telemarketing position jobs. Job Requirements: Requirements Reps Typically Earn $1000 to $2500 Plus a week Flexible Hours, Virtual Remote Complete Training Is Offered Work At Your Individual Schedule And Speed Paid Weekly Work At Home No Sales and No Cold Calling Full Time And Part Time Hours Available Excellent client-facing and internal communication skills, written and verbal communication skills multi-tasking skills Basic working knowledge of Microsoft Office Word MAKE SURE YOU CHECK YOUR EMAIL AND CLICK THE CONFIRMATION LINK IN YOUR INBOX OR SPAM FOLDER Equal Opportunity Customer Service Representative - Work From Home Full & Part Time We're actively recruiting during COVID-19. Earn money from Home by Participating in Paid Studies, Data Entry agent, Customer Service Agent, Part-time. Earn at Home by Taking Polls - Data Entry Clerk. Are you Looking To earn some money with a Job as a Student, Stay at Home Individual, Sales Manager , Project Manager, Retail Sales Associate, Administrative Assistant, Cashier Sales Associate, receptionist, secretary , housekeepers, Head Cashier, Secretary, Receptionist Administrative Assistant, Front Desk Receptionist, Front Office Receptionist, Executive Secretary, Delivery Driver etc to take part in our paid surveys work from home Remote Positions.
If you have great people skills and enjoy working with the public, we want to meet you! We are seeking a full-time Client Services Associate who is career minded and posses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the marketing campaign. Servicing telecommunication giants with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients. The Goals Are Simple: every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company! Responsibilities of our Client Services Reps: Client and customer relations Team Building Recruiting Human Resources Sales Marketing Strategies Job Requirements: Qualifications: Experience in customer service and associated fields Ability to adapt to a variety of people Winning attitude and dedication to ensuring customer satisfaction Positive attitude and ability to work well within a team environment College Degree preferred Background in Retail or Restaurant Leadership skills Local to the office area Benefits of the Customer Service Position: Comprehensive one on one Training by a National Manager Travel allowance Opportunity For Community and Charity Involvement Hands-on Learning Flexible Scheduling Numerous Advancement Opportunities
01/21/2021
Full time
If you have great people skills and enjoy working with the public, we want to meet you! We are seeking a full-time Client Services Associate who is career minded and posses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the marketing campaign. Servicing telecommunication giants with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients. The Goals Are Simple: every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company! Responsibilities of our Client Services Reps: Client and customer relations Team Building Recruiting Human Resources Sales Marketing Strategies Job Requirements: Qualifications: Experience in customer service and associated fields Ability to adapt to a variety of people Winning attitude and dedication to ensuring customer satisfaction Positive attitude and ability to work well within a team environment College Degree preferred Background in Retail or Restaurant Leadership skills Local to the office area Benefits of the Customer Service Position: Comprehensive one on one Training by a National Manager Travel allowance Opportunity For Community and Charity Involvement Hands-on Learning Flexible Scheduling Numerous Advancement Opportunities
Full-time sales position covering Richland and Lexington counties. We are opening a new territory and need an experienced Health Care Business Development Representative to market the Interim HealthCare home care services to potential referral sources and prospective clients to increase profitable sales and continue the development of this business. The liaison educates the medical community and increases the knowledge base regarding Interim HealthCare Home Health and Hospice services and, in so doing, increase the number of patients served by Interim HealthCare of the Upstate. Strong communication, interpersonal, leadership, organizational, problem solving, and clinical skills required. Demonstrated record of producing sales growth in comparable industry setting, history of success in sales and in developing new referral sources. Must be a self-starter with a strong initiative to achieve goals. Good analysis, planning and organizing and customer service skills. RN preferred and hospice experience highly preferred. Benefits: Competitive Salary and Benefits Competitive Bonus Structure Mileage Reimbursment Cell Phone Reimbursement Fitness Reimbursement Paid Time Off 401K Health Coverage Dental Coverage Paid Holidays Minimum Education & Experience Requirements: Bachelor Degree in business-related subject or equivalent years of training and work experience. Five (5) years successful sales experience with comparable customers, preferably healthcare services in Richland and Lexington County. Demonstrated effective written and verbal communication skills, including the ability to communicate with all levels within and outside the company. Demonstrated familiarity with home healthcare services, referral sources and payors. Essential Functions: Establish and maintain contacts and relationships with key referral sources for home care including but not limited to: physicians, hospitals, skilled and other nursing facilities, community resources and others appropriate to targeted markets and service lines. Prepares and conducts presentations regarding Interim HealthCare to organizations where prospective clients might be reached or influenced. Implements account development strategies to sell to and secure growth in account market share with large complex referral and payor organizations. Uses contact management system to track and report on activity as well as monitor account development status and plan next steps; reviews reports and activity with supervisor on regular basis. In conjunction with the Administrator establishes and monitors the process to track all referral activity, including sources and disposition. Works a key account plan established and modified in conjunction with the Administrator. Meets with appropriate operational managers to monitor customer service levels and review identified target accounts. Company Overview If you're looking for a stable career opportunity with a leading home health organization, look no further. Come work for the company that has been ranked as a TOP WORKPLACE IN SOUTH CAROLINA four years running! Interim HealthCare of the Upstate has been providing quality care in the region for over 41 years. That kind of stability combined with our commitment to integrity and quality care makes us your perfect career partner. We provide flexible career assignments that today's healthcare professionals need to accommodate their lifestyle and priorities. We earned TOP500 Medicare Certified Home Health Provider in the country and have consistently been ranked as a 5-star provider. Interim HealthCare is an Equal Opportunity Employer. INDSC123
01/15/2021
Full time
Full-time sales position covering Richland and Lexington counties. We are opening a new territory and need an experienced Health Care Business Development Representative to market the Interim HealthCare home care services to potential referral sources and prospective clients to increase profitable sales and continue the development of this business. The liaison educates the medical community and increases the knowledge base regarding Interim HealthCare Home Health and Hospice services and, in so doing, increase the number of patients served by Interim HealthCare of the Upstate. Strong communication, interpersonal, leadership, organizational, problem solving, and clinical skills required. Demonstrated record of producing sales growth in comparable industry setting, history of success in sales and in developing new referral sources. Must be a self-starter with a strong initiative to achieve goals. Good analysis, planning and organizing and customer service skills. RN preferred and hospice experience highly preferred. Benefits: Competitive Salary and Benefits Competitive Bonus Structure Mileage Reimbursment Cell Phone Reimbursement Fitness Reimbursement Paid Time Off 401K Health Coverage Dental Coverage Paid Holidays Minimum Education & Experience Requirements: Bachelor Degree in business-related subject or equivalent years of training and work experience. Five (5) years successful sales experience with comparable customers, preferably healthcare services in Richland and Lexington County. Demonstrated effective written and verbal communication skills, including the ability to communicate with all levels within and outside the company. Demonstrated familiarity with home healthcare services, referral sources and payors. Essential Functions: Establish and maintain contacts and relationships with key referral sources for home care including but not limited to: physicians, hospitals, skilled and other nursing facilities, community resources and others appropriate to targeted markets and service lines. Prepares and conducts presentations regarding Interim HealthCare to organizations where prospective clients might be reached or influenced. Implements account development strategies to sell to and secure growth in account market share with large complex referral and payor organizations. Uses contact management system to track and report on activity as well as monitor account development status and plan next steps; reviews reports and activity with supervisor on regular basis. In conjunction with the Administrator establishes and monitors the process to track all referral activity, including sources and disposition. Works a key account plan established and modified in conjunction with the Administrator. Meets with appropriate operational managers to monitor customer service levels and review identified target accounts. Company Overview If you're looking for a stable career opportunity with a leading home health organization, look no further. Come work for the company that has been ranked as a TOP WORKPLACE IN SOUTH CAROLINA four years running! Interim HealthCare of the Upstate has been providing quality care in the region for over 41 years. That kind of stability combined with our commitment to integrity and quality care makes us your perfect career partner. We provide flexible career assignments that today's healthcare professionals need to accommodate their lifestyle and priorities. We earned TOP500 Medicare Certified Home Health Provider in the country and have consistently been ranked as a 5-star provider. Interim HealthCare is an Equal Opportunity Employer. INDSC123
