customer care representative

  • viskase
  • Tucson, Arizona
  • 08/28/2025
Full time

Job Description

Provide basic customer support by answering inquiries, resolving simple issues, and directing customers to the appropriate department as needed. Maintain a friendly and professional attitude while ensuring a positive customer experience. Responsibilities: • Respond to customer inquiries via phone, email, or chat. • Provide basic information and assistance. • Escalate complex issues to the appropriate team. • Maintain accurate records of customer interactions. Requirements: • Strong communication skills. • Basic problem-solving abilities. • Ability to remain patient and courteous.