255 jobs found

The Opportunity The Risk Management Consultant is responsible for performing delegated trade review and surveillance to support field management to mitigate and identify potential risks and/or noncompliance issues with MML Investors Services LLC ("MMLIS") policies or laws and regulations as required by FINRA, the SEC and state insurance and securities divisions. The Team The MML Investor Services, LLC Supervisory Controls Group (SCG) is a well-established team of experienced Principals working together to provide solutions for our Field representatives and management. Team members show high levels of business acumen in the areas of communications, accountability, and relationship management. With the experience and inquisitive nature or the group, stretch goals and other business challenges are assigned for individual growth/development adding additional value. The team shares an ability to be agile with process utilizing their expertise and self-development capability to improve efficiency and focus on ensuring that the operations are completed timely and with quality. The SCG seeks to provide the best-in-class partnership with team members, internal partners, and field associates. The Impact As a Risk Management Consultant your responsibilities will include, but not be limited to the following: Perform trade surveillance and monitoring activities while appropriately documenting and proactively identifying potential risks and/or violations of policies or regulations specifically within the firm's trade review systems. Collaborate with trending department, field management, and business partners as needed to assist with development of corrective action plans designed to eliminate or reduce potential risks. Regularly monitor and communicate surveillance or sales practice trends to relevant business partners and senior management. Work efficiently and effectively to meet or exceed Firm benchmarks for timeliness and productivity. Partner with Compliance, Field and Home Office business partners on regulatory matters and surveillance escalations. Keep current with Firm policies and the regulatory environment. Upon request from management, perform ad hoc projects, reviews or other duties as required or assigned. Focus on the customer, act with integrity, value people, work collaboratively and achieve results. The Minimum Qualifications Series 7 and 24 required at time of application 3+ years' experience in the financial services industry 2+ years' broker dealer experience High School Diploma Candidates residing within 50 miles of the MassMutual Springfield, MA office will be required to work a hybrid schedule of 3 days a week. The Ideal Qualifications 5+ years of broker dealer or compliance experience Series 53 & 4 System knowledge: Envestnet/MAS, BPM, Wealthscape, and/ or FBSI Works independently while collaborating with management, business partners and Compliance Knowledge of trade review systems, computer skills, analytical competency and sound decision-making capacity Strong Microsoft office skills including Outlook, Excel, PowerPoint and Word Superior customer service, relationship building and communication skills Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style Change agent experience with a constant focus on continuous improvement Inclusive approach to working with the team and the ability to "listen to understand" High aptitude for effective problem resolution What to Expect as Part of MassMutual and the Team Regular meetings with the Supervisory Controls Group Maintain and improve relationships with all business partners Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Job Family: Admitting Representative Travel Required: Up to 10% Clearance Required: None What You Will Do: The Financial Counselor is responsible for program eligibility and POS payments for patients receiving or who have received services at the facility. This position estimates patient liability for services rendered and communicates with patients regarding financial responsibility. Patient portions due, are to be collected before patient discharge. The Financial Counselor is also responsible for screening patients for program eligibility and communicating with Guidehouse such findings. The Financial Counselor is also responsible for assisting patients with the completion of applications. This position will also assist in coordinating efforts between the patients, hospital, doctors and third-party agencies to obtain info needed eligibility process. Must accurately collect and input patient eligibility and status information into the system. Financial Counselor is responsible for multitasking to ensure the processes and follow through with the patient and other involved parties are completed daily or weekly. Schedule: This is a full-time position working Day shift Monday-Friday 9:00AM - 5:30PM PST and one weekend per month. Determines patient responsibility and eligibility through Insurance, Federal, State, and/or County government benefits. Reviews accounts for proper plan codes, financial class, and patient type. Contacts appropriate agencies to verify assumptions of liability. Investigates alternate payment sources for self-pay patients. Negotiates flat rates on accounts where the patient has no linkage to government programs. Does bedside with patients and informs them of financial responsibility prior to discharge. Sets up payment plans with patients prior to discharge and documents payment arrangements in patient accounting systems. Provides patient with mailing envelops and payment dates before discharge. Collects monies from patients when there is an estimated patient liability due on the account. Monitors Medicare days and co-insurance days on in-house patients. Reviews all in-house Medicare accounts on the 1st and 15th of each month. Updates account with Eligibility info in detail. Interviews uninsured patients for eligibility in Federal, State and County assistance programs prior to discharge. Completes Financial Assistance Applications or Charity Applications with uninsured and/or underinsured patients prior to discharge. Completes application and attests to the accuracy of the information by signing the application. Interfaces with facility Social Services and Case Management Departments regarding inpatient admissions and discharges. Documents all payer and patient financial information in the hospital computer system. Responsible for the retrieval of Inpatient Census patient information within the facility to follow up on In House patients no insured or under insured. Obtains complete and accurate patient information including possible insurance(s), and financial information by communicating with patients, family members, and physicians regarding their stay. Follow up with patients and agencies to ensure eligibility for date(s) of service. Educates patients on eligibility status and needs to obtain eligibility. Manages a group of accounts daily in accordance with hospital standards. Ensuring accounts that have had a financial application have been approved or denied or accounts pending eligibility have been approved or denied. Communicates daily with co-workers, hospital and management in regard to account progress and/or other issues. Utilizes organization and prioritization skills in their daily tasks. Utilizes time management skills to ensure completion of daily processes. Must maintain open and positive professional communication orally and written at all times. Should not at any time indicate or suggest to the patient that they will be relieved of the debt by the way of a write-off to charity care until the determination has been made. Demonstrates the ability to secure patient cooperation and participation in the eligibility process and acting as their authorized representative assists in completing and submitting required documentation to Medicaid eligibility department. Performs all related job duties as assigned. Computer skills in a Windows environment are required. Knowledge of Word and Excel are required. What You Will Need: High School Diploma or GED. At least one year of experience working in a customer service/administrative/medical oriented environment. What Would Be Nice To Have: Experience: Medical terminology, data entry, prior admitting, entitlement, business office or physician office experience preferred. Bilingual (English/Spanish) preferred. Healthcare background preferred. Working knowledge/experience of Federal, State and County eligibility programs. Excellent interpersonal skills. The annual salary range for this position is $42,000.00-$70,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Utility Worker/ Service Employee Transdev in Sandusky, OH is hiring a Utility Worker/Service Employee. The Utility Worker/Service Employee is required to perform basic vehicle servicing duties. We are looking for customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: Non-CBA Position: Competitive compensation package of Minimum $18.00 / hour - $19.00 / hour Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: Maintain the cleanliness of fleet vehicles - interior and exterior Driving, maneuvering, and parking vehicles Fueling buses, replenishing fluids, and logging and recording all fluids Downloading drive cameras & probes fare boxes Perform light maintenance to shop areas, fueling stations, and related facilities. Report maintenance issues to supervisor Other duties as required. Qualifications: High School Diploma or equivalent Valid driver's license for a minimum of 3 years Must be able to work shifts or flexible work schedules as needed. Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Maintenance / Mechanics / Parts / Utility / Materials Job Type: Full Time Req ID: 5059 Pay Group: X58 Cost Center: 55449 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.

The Opportunity The Risk Management Consultant is responsible for performing delegated trade review and surveillance to support field management to mitigate and identify potential risks and/or noncompliance issues with MML Investors Services LLC ("MMLIS") policies or laws and regulations as required by FINRA, the SEC and state insurance and securities divisions. The Team The MML Investor Services, LLC Supervisory Controls Group (SCG) is a well-established team of experienced Principals working together to provide solutions for our Field representatives and management. Team members show high levels of business acumen in the areas of communications, accountability, and relationship management. With the experience and inquisitive nature or the group, stretch goals and other business challenges are assigned for individual growth/development adding additional value. The team shares an ability to be agile with process utilizing their expertise and self-development capability to improve efficiency and focus on ensuring that the operations are completed timely and with quality. The SCG seeks to provide the best-in-class partnership with team members, internal partners, and field associates. The Impact As a Risk Management Consultant your responsibilities will include, but not be limited to the following: Perform trade surveillance and monitoring activities while appropriately documenting and proactively identifying potential risks and/or violations of policies or regulations specifically within the firm's trade review systems. Collaborate with trending department, field management, and business partners as needed to assist with development of corrective action plans designed to eliminate or reduce potential risks. Regularly monitor and communicate surveillance or sales practice trends to relevant business partners and senior management. Work efficiently and effectively to meet or exceed Firm benchmarks for timeliness and productivity. Partner with Compliance, Field and Home Office business partners on regulatory matters and surveillance escalations. Keep current with Firm policies and the regulatory environment. Upon request from management, perform ad hoc projects, reviews or other duties as required or assigned. Focus on the customer, act with integrity, value people, work collaboratively and achieve results. The Minimum Qualifications Series 7 and 24 required at time of application 3+ years' experience in the financial services industry 2+ years' broker dealer experience High School Diploma Candidates residing within 50 miles of the MassMutual Springfield, MA office will be required to work a hybrid schedule of 3 days a week. The Ideal Qualifications 5+ years of broker dealer or compliance experience Series 53 & 4 System knowledge: Envestnet/MAS, BPM, Wealthscape, and/ or FBSI Works independently while collaborating with management, business partners and Compliance Knowledge of trade review systems, computer skills, analytical competency and sound decision-making capacity Strong Microsoft office skills including Outlook, Excel, PowerPoint and Word Superior customer service, relationship building and communication skills Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style Change agent experience with a constant focus on continuous improvement Inclusive approach to working with the team and the ability to "listen to understand" High aptitude for effective problem resolution What to Expect as Part of MassMutual and the Team Regular meetings with the Supervisory Controls Group Maintain and improve relationships with all business partners Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Step into a high-energy role where every call is a chance to create an exceptional customer experience and drive real business impact. As a Consumer Reservations Specialist, you'll be the voice of our brand-delivering best-in-class support while using your sales expertise to help customers find exactly what they need. You'll leverage strong product knowledge, active listening, and persuasive communication to understand each customer's situation and confidently recommend the right solutions. By building rapport, demonstrating professionalism, and navigating conversations with skill, you'll consistently turn inquiries into successful reservations-all while ensuring customers feel valued and supported. This role is perfect for someone who thrives in a fast-paced environment, enjoys connecting with people, and is motivated by achieving results. With a focus on first-call resolution, you'll combine empathy, problem-solving, and negotiation techniques to close the sale and leave every customer with a positive impression. • Base salary plus uncapped commission. • Must be flexible to work non-traditional hours: holidays, nights, and weekends. • Department Hours Monday-Friday 7AM-10PM Saturday and Sunday 7AM-9PM. Key Responsibilities • Manage a high volume of inbound sales calls and convert inquiries into confirmed business. • Conduct follow-up calls on qualified leads to generate additional revenue opportunities. • Consistently meet or exceed performance targets, including booked and transactional revenue goals. • Adhere to all accountability standards and expectations set by leadership. • Deliver every call in alignment with established sales strategy and quality standards. • Apply coaching and feedback from Supervisors to continuously improve performance. • High school diploma or equivalent required; an associate or bachelor's degree is preferred. • At least 2 years of successful sales experience is highly preferred. • Bilingual proficiency in both written and verbal communication is a strong plus. • Demonstrates integrity and sound judgment to support ethical business decisions. • Previous experience in a call center or telemarketing environment is preferred. • Shows enthusiasm, a professional and engaging tone, and genuine empathy in every customer interaction. • Able to stay adaptable, positive, and composed when facing challenging situations. • Skilled in following a sales strategy to address objections and maximize revenue opportunities. • Strong basic math, logic, geography, and problem-solving abilities, with the capacity to follow detailed instructions. • Regular, reliable, and consistent attendance is essential for success in this role. Physical Requirements: • The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. • While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Administrative Job Family: Customer Experience Address: 100 Gundy Drive Primary Location: US-PA-Reading Employer: Penske Truck Leasing Co., L.P. Req ID:

The Opportunity The Risk Management Consultant is responsible for performing delegated trade review and surveillance to support field management to mitigate and identify potential risks and/or noncompliance issues with MML Investors Services LLC ("MMLIS") policies or laws and regulations as required by FINRA, the SEC and state insurance and securities divisions. The Team The MML Investor Services, LLC Supervisory Controls Group (SCG) is a well-established team of experienced Principals working together to provide solutions for our Field representatives and management. Team members show high levels of business acumen in the areas of communications, accountability, and relationship management. With the experience and inquisitive nature or the group, stretch goals and other business challenges are assigned for individual growth/development adding additional value. The team shares an ability to be agile with process utilizing their expertise and self-development capability to improve efficiency and focus on ensuring that the operations are completed timely and with quality. The SCG seeks to provide the best-in-class partnership with team members, internal partners, and field associates. The Impact As a Risk Management Consultant your responsibilities will include, but not be limited to the following: Perform trade surveillance and monitoring activities while appropriately documenting and proactively identifying potential risks and/or violations of policies or regulations specifically within the firm's trade review systems. Collaborate with trending department, field management, and business partners as needed to assist with development of corrective action plans designed to eliminate or reduce potential risks. Regularly monitor and communicate surveillance or sales practice trends to relevant business partners and senior management. Work efficiently and effectively to meet or exceed Firm benchmarks for timeliness and productivity. Partner with Compliance, Field and Home Office business partners on regulatory matters and surveillance escalations. Keep current with Firm policies and the regulatory environment. Upon request from management, perform ad hoc projects, reviews or other duties as required or assigned. Focus on the customer, act with integrity, value people, work collaboratively and achieve results. The Minimum Qualifications Series 7 and 24 required at time of application 3+ years' experience in the financial services industry 2+ years' broker dealer experience High School Diploma Candidates residing within 50 miles of the MassMutual Springfield, MA office will be required to work a hybrid schedule of 3 days a week. The Ideal Qualifications 5+ years of broker dealer or compliance experience Series 53 & 4 System knowledge: Envestnet/MAS, BPM, Wealthscape, and/ or FBSI Works independently while collaborating with management, business partners and Compliance Knowledge of trade review systems, computer skills, analytical competency and sound decision-making capacity Strong Microsoft office skills including Outlook, Excel, PowerPoint and Word Superior customer service, relationship building and communication skills Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style Change agent experience with a constant focus on continuous improvement Inclusive approach to working with the team and the ability to "listen to understand" High aptitude for effective problem resolution What to Expect as Part of MassMutual and the Team Regular meetings with the Supervisory Controls Group Maintain and improve relationships with all business partners Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

The Opportunity The Risk Management Consultant is responsible for performing delegated trade review and surveillance to support field management to mitigate and identify potential risks and/or noncompliance issues with MML Investors Services LLC ("MMLIS") policies or laws and regulations as required by FINRA, the SEC and state insurance and securities divisions. The Team The MML Investor Services, LLC Supervisory Controls Group (SCG) is a well-established team of experienced Principals working together to provide solutions for our Field representatives and management. Team members show high levels of business acumen in the areas of communications, accountability, and relationship management. With the experience and inquisitive nature or the group, stretch goals and other business challenges are assigned for individual growth/development adding additional value. The team shares an ability to be agile with process utilizing their expertise and self-development capability to improve efficiency and focus on ensuring that the operations are completed timely and with quality. The SCG seeks to provide the best-in-class partnership with team members, internal partners, and field associates. The Impact As a Risk Management Consultant your responsibilities will include, but not be limited to the following: Perform trade surveillance and monitoring activities while appropriately documenting and proactively identifying potential risks and/or violations of policies or regulations specifically within the firm's trade review systems. Collaborate with trending department, field management, and business partners as needed to assist with development of corrective action plans designed to eliminate or reduce potential risks. Regularly monitor and communicate surveillance or sales practice trends to relevant business partners and senior management. Work efficiently and effectively to meet or exceed Firm benchmarks for timeliness and productivity. Partner with Compliance, Field and Home Office business partners on regulatory matters and surveillance escalations. Keep current with Firm policies and the regulatory environment. Upon request from management, perform ad hoc projects, reviews or other duties as required or assigned. Focus on the customer, act with integrity, value people, work collaboratively and achieve results. The Minimum Qualifications Series 7 and 24 required at time of application 3+ years' experience in the financial services industry 2+ years' broker dealer experience High School Diploma Candidates residing within 50 miles of the MassMutual Springfield, MA office will be required to work a hybrid schedule of 3 days a week. The Ideal Qualifications 5+ years of broker dealer or compliance experience Series 53 & 4 System knowledge: Envestnet/MAS, BPM, Wealthscape, and/ or FBSI Works independently while collaborating with management, business partners and Compliance Knowledge of trade review systems, computer skills, analytical competency and sound decision-making capacity Strong Microsoft office skills including Outlook, Excel, PowerPoint and Word Superior customer service, relationship building and communication skills Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style Change agent experience with a constant focus on continuous improvement Inclusive approach to working with the team and the ability to "listen to understand" High aptitude for effective problem resolution What to Expect as Part of MassMutual and the Team Regular meetings with the Supervisory Controls Group Maintain and improve relationships with all business partners Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.