About Cognizant Cognizant is one of the world's leading professional services companies, helping clients become data-enabled and data-driven in the digital era. Our industry-based, consultative approach helps companies evolve into modern businesses. By leading clients in using technologies crucial to modern enterprises such as IoT, artificial intelligence, digital engineering & cloud, we enable new business and operating models that unlock new value in markets around the world. Cognizant's unwavering focus on our clients is led by over 350,000 associates, who deliver services and solutions tailored to specific industries and the outstanding needs of the organizations we serve. Overview Client Relationship Managers are key contributors to the commercial side of Cognizant's IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The Healthcare Payer CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention. CRM role-specific measures are renewal win rates, revenue, and margin. Cognizant Technology Solutions is currently seeking a highly skilled Healthcare Payer Client Relationship Manager (Associate Director) who will be responsible for a growing payer client in the Northeastern United States. Client Relationship Managers play a key role in our growth and are tasked with rapid business expansion within their assigned account(s), including managing business development and delivery objectives, top and bottom-line P&L, customer satisfaction, and the overall Account relationship for one or more key account(s). The qualified candidate must live within a daily commutable distance to Owings Mills, Maryland to be at the client location 4 to 5 days per week. Key Responsibilities Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant's emerging services. Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities. Understand the customer's specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client's business to achieve their goals. Works to grow the client relationship by identifying new business opportunities. Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management. Have regular meetings and interface with the customer decision makers and influencers. Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship. Actively drive execution of the innovation agenda for the portfolio. Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals. Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account. End-to-end management of the account operations including account forecasting, budgeting, and overall P&L. Manage accountability against Measurable Revenue/Profit Growth within set timelines. Focus on developing a plan on increasing the visibility of Cognizant in the account and in the industry. The qualified candidate must live within a daily commutable distance to Owings Mills, MD to be in the office 3 to 4 days per week and must be able to drive to other locations in the region as needed for business. Required Experience 15+ years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment Strong knowledge of US healthcare, the associated technology landscape and trends A strong performance track record of managing different portfolios ranging from sales, new sales, programs and existing annuity business A strong relationship-oriented bent of mind, demonstrated capabilities in building and sustaining relationships Strategic thinking and confidence and ability to plan and stay the course Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence Strong executive presence and gravitas MBA or bachelor's degree OR equivalent combination of education, training, and experience. Preferred Experience The candidate must bring in experience, insight, and credibility in the US Healthcare Payer domain The candidate must be able to work in a dynamic, entrepreneurial environment Experience of leading and closing large deals in managed services (multi-million $ and multi-year contracts) Top Reasons to Join Our Team Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement. Salary and Other Compensation: The BASE SALARY for this position $165,000 - $175,000 + Annual Target Bonus of 30%. Benefits Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law. A Good fit for the Cognizant culture A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative. Work Authorization Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.
12/07/2025
Full time
About Cognizant Cognizant is one of the world's leading professional services companies, helping clients become data-enabled and data-driven in the digital era. Our industry-based, consultative approach helps companies evolve into modern businesses. By leading clients in using technologies crucial to modern enterprises such as IoT, artificial intelligence, digital engineering & cloud, we enable new business and operating models that unlock new value in markets around the world. Cognizant's unwavering focus on our clients is led by over 350,000 associates, who deliver services and solutions tailored to specific industries and the outstanding needs of the organizations we serve. Overview Client Relationship Managers are key contributors to the commercial side of Cognizant's IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The Healthcare Payer CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention. CRM role-specific measures are renewal win rates, revenue, and margin. Cognizant Technology Solutions is currently seeking a highly skilled Healthcare Payer Client Relationship Manager (Associate Director) who will be responsible for a growing payer client in the Northeastern United States. Client Relationship Managers play a key role in our growth and are tasked with rapid business expansion within their assigned account(s), including managing business development and delivery objectives, top and bottom-line P&L, customer satisfaction, and the overall Account relationship for one or more key account(s). The qualified candidate must live within a daily commutable distance to Owings Mills, Maryland to be at the client location 4 to 5 days per week. Key Responsibilities Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant's emerging services. Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities. Understand the customer's specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client's business to achieve their goals. Works to grow the client relationship by identifying new business opportunities. Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management. Have regular meetings and interface with the customer decision makers and influencers. Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship. Actively drive execution of the innovation agenda for the portfolio. Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals. Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account. End-to-end management of the account operations including account forecasting, budgeting, and overall P&L. Manage accountability against Measurable Revenue/Profit Growth within set timelines. Focus on developing a plan on increasing the visibility of Cognizant in the account and in the industry. The qualified candidate must live within a daily commutable distance to Owings Mills, MD to be in the office 3 to 4 days per week and must be able to drive to other locations in the region as needed for business. Required Experience 15+ years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment Strong knowledge of US healthcare, the associated technology landscape and trends A strong performance track record of managing different portfolios ranging from sales, new sales, programs and existing annuity business A strong relationship-oriented bent of mind, demonstrated capabilities in building and sustaining relationships Strategic thinking and confidence and ability to plan and stay the course Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence Strong executive presence and gravitas MBA or bachelor's degree OR equivalent combination of education, training, and experience. Preferred Experience The candidate must bring in experience, insight, and credibility in the US Healthcare Payer domain The candidate must be able to work in a dynamic, entrepreneurial environment Experience of leading and closing large deals in managed services (multi-million $ and multi-year contracts) Top Reasons to Join Our Team Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement. Salary and Other Compensation: The BASE SALARY for this position $165,000 - $175,000 + Annual Target Bonus of 30%. Benefits Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law. A Good fit for the Cognizant culture A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative. Work Authorization Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Overview Client Relationship Managers are key contributors to commercial side of Cognizant IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention. CRM role-specific measures are renewal win rates, revenue, and margin. Cognizant Technology Solutions is currently seeking a highly skilled Client Relationship Manager who will be responsible for growing the payer clients in the Minneapolis, MN area. Client Relationship Managers play a key role in our growth and are tasked with rapid business expansion within their assigned account(s), including managing business development and delivery objectives, top and bottom-line P&L, customer satisfaction, and the overall Account relationship for one or more key account(s). The qualified candidate must live within a daily commutable distance to the client location in the Minneapolis area to be in the office 5 days per week. Key Responsibilities Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant's emerging services. Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities. Understand the customer's specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client's business to achieve their goals. Works to grow the client relationship by identifying new business opportunities. Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management. Have regular meetings and interface with the customer decision makers and influencers. Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship. Actively drive execution of the innovation agenda for the portfolio. Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals. Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account. End-to-end management of the account operations including account forecasting, budgeting, and overall P&L. Manage accountability against Measurable Revenue/Profit Growth within set timelines. Focus on developing a plan on increasing the visibility of Cognizant in the account and in the industry. The qualified candidate must live within a daily commutable distance to Chicago Illinois to be in the office 4 to 5 days per week and must be able to drive to other locations in the region as needed for business. Very limited air travel required. Required Experience 15+ years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment Strong knowledge of US healthcare, the associated technology landscape and trends A strong performance track record of managing different portfolios ranging from sales, new sales, programs and existing annuity business A strong relationship-oriented bent of mind, demonstrated capabilities in building and sustaining relationships Strategic thinking and confidence and ability to plan and stay the course Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence Strong executive presence and gravitas MBA or bachelor's degree OR equivalent combination of education, training, and experience. Preferred Experience The candidate must bring in experience, insight, and credibility in the US Healthcare Payer domain The candidate must be able to work in a dynamic, entrepreneurial environment Experience of leading and closing large deals in managed services (multi-million $ and multi-year contracts) Top Reasons to Join Our Team Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive bonus plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a diverse, highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement. Salary and Other Compensation: The BASE SALARY for this position $140,000 - $175,000 + Annual Target Bonus of 30%. Benefits Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law. A Good fit for the Cognizant culture A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative. Work Authorization Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.
12/07/2025
Full time
Overview Client Relationship Managers are key contributors to commercial side of Cognizant IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention. CRM role-specific measures are renewal win rates, revenue, and margin. Cognizant Technology Solutions is currently seeking a highly skilled Client Relationship Manager who will be responsible for growing the payer clients in the Minneapolis, MN area. Client Relationship Managers play a key role in our growth and are tasked with rapid business expansion within their assigned account(s), including managing business development and delivery objectives, top and bottom-line P&L, customer satisfaction, and the overall Account relationship for one or more key account(s). The qualified candidate must live within a daily commutable distance to the client location in the Minneapolis area to be in the office 5 days per week. Key Responsibilities Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant's emerging services. Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities. Understand the customer's specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client's business to achieve their goals. Works to grow the client relationship by identifying new business opportunities. Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management. Have regular meetings and interface with the customer decision makers and influencers. Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship. Actively drive execution of the innovation agenda for the portfolio. Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals. Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account. End-to-end management of the account operations including account forecasting, budgeting, and overall P&L. Manage accountability against Measurable Revenue/Profit Growth within set timelines. Focus on developing a plan on increasing the visibility of Cognizant in the account and in the industry. The qualified candidate must live within a daily commutable distance to Chicago Illinois to be in the office 4 to 5 days per week and must be able to drive to other locations in the region as needed for business. Very limited air travel required. Required Experience 15+ years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment Strong knowledge of US healthcare, the associated technology landscape and trends A strong performance track record of managing different portfolios ranging from sales, new sales, programs and existing annuity business A strong relationship-oriented bent of mind, demonstrated capabilities in building and sustaining relationships Strategic thinking and confidence and ability to plan and stay the course Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence Strong executive presence and gravitas MBA or bachelor's degree OR equivalent combination of education, training, and experience. Preferred Experience The candidate must bring in experience, insight, and credibility in the US Healthcare Payer domain The candidate must be able to work in a dynamic, entrepreneurial environment Experience of leading and closing large deals in managed services (multi-million $ and multi-year contracts) Top Reasons to Join Our Team Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive bonus plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a diverse, highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement. Salary and Other Compensation: The BASE SALARY for this position $140,000 - $175,000 + Annual Target Bonus of 30%. Benefits Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law. A Good fit for the Cognizant culture A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative. Work Authorization Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.
Overview Client Relationship Managers are key contributors to commercial side of Cognizant IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention. CRM role-specific measures are renewal win rates, revenue, and margin. Cognizant Technology Solutions is currently seeking a highly skilled Healthcare Payer Client Relationship Manager (Associate Director) who will be responsible for a growing payer client in the eastern United States. Healthcare Payer Client Relationship Managers play a key role in our growth and are tasked with rapid business expansion within their assigned account(s), including managing business development and delivery objectives, top and bottom-line P&L, customer satisfaction, and the overall Account relationship for one or more key account(s). The qualified candidate must live within a daily commutable distance to the Philadelphia, PA area. Key Responsibilities Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant's emerging services. Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities. Understand the customer's specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client's business to achieve their goals. Works to grow the client relationship by identifying new business opportunities. Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management. Have regular meetings and interface with the customer decision makers and influencers. Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship. Actively drive execution of the innovation agenda for the portfolio. Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals. Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account. End-to-end management of the account operations including account forecasting, budgeting, and overall P&L Manage accountability against Measurable Revenue/Profit Growth within set timelines Focus on developing a plan on increasing the visibility of Cognizant in the account and in the industry Required Experience 15+ years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment Strong knowledge of US healthcare, the associated technology landscape and trends A strong performance track record of managing different portfolios ranging from sales, new sales, programs and existing annuity business A strong relationship-oriented bent of mind, demonstrated capabilities in building and sustaining relationships Strategic thinking and confidence and ability to plan and stay the course Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence Strong executive presence and gravitas MBA or bachelor's degree OR equivalent combination of education, training, and experience. Preferred Experience The candidate must bring in experience, insight, and credibility in the US Healthcare Payer domain The candidate must be able to work in a dynamic, entrepreneurial environment Experience of leading and closing large deals in managed services (multi-million $ and multi-year contracts) Top Reasons to Join Our Team Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement. Salary and Other Compensation: The BASE SALARY for this position $165,000 - $175,000 + Annual Target Bonus of 30%. Benefits Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law. A Good fit for the Cognizant culture A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative. Work Authorization Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.
12/07/2025
Full time
Overview Client Relationship Managers are key contributors to commercial side of Cognizant IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention. CRM role-specific measures are renewal win rates, revenue, and margin. Cognizant Technology Solutions is currently seeking a highly skilled Healthcare Payer Client Relationship Manager (Associate Director) who will be responsible for a growing payer client in the eastern United States. Healthcare Payer Client Relationship Managers play a key role in our growth and are tasked with rapid business expansion within their assigned account(s), including managing business development and delivery objectives, top and bottom-line P&L, customer satisfaction, and the overall Account relationship for one or more key account(s). The qualified candidate must live within a daily commutable distance to the Philadelphia, PA area. Key Responsibilities Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant's emerging services. Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities. Understand the customer's specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client's business to achieve their goals. Works to grow the client relationship by identifying new business opportunities. Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management. Have regular meetings and interface with the customer decision makers and influencers. Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship. Actively drive execution of the innovation agenda for the portfolio. Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals. Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account. End-to-end management of the account operations including account forecasting, budgeting, and overall P&L Manage accountability against Measurable Revenue/Profit Growth within set timelines Focus on developing a plan on increasing the visibility of Cognizant in the account and in the industry Required Experience 15+ years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment Strong knowledge of US healthcare, the associated technology landscape and trends A strong performance track record of managing different portfolios ranging from sales, new sales, programs and existing annuity business A strong relationship-oriented bent of mind, demonstrated capabilities in building and sustaining relationships Strategic thinking and confidence and ability to plan and stay the course Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence Strong executive presence and gravitas MBA or bachelor's degree OR equivalent combination of education, training, and experience. Preferred Experience The candidate must bring in experience, insight, and credibility in the US Healthcare Payer domain The candidate must be able to work in a dynamic, entrepreneurial environment Experience of leading and closing large deals in managed services (multi-million $ and multi-year contracts) Top Reasons to Join Our Team Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement. Salary and Other Compensation: The BASE SALARY for this position $165,000 - $175,000 + Annual Target Bonus of 30%. Benefits Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law. A Good fit for the Cognizant culture A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative. Work Authorization Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.
Sprague Pest Solutions
West Sacramento, California
Description: Step into a pivotal leadership position at Sprague Pest Solutions' Sacramento branch-where explosive growth isn't just a possibility, it's the expectation. As Branch Manager, you'll be at the forefront of a high-potential market, empowered to drive rapid expansion and set new standards for excellence. This is your opportunity to build and lead a team where every member has unlimited potential for development and advancement. You'll shape the branch's culture, inspire your team to exceed ambitious goals, and unlock new opportunities for both the business and your people. If you're energized by growth, passionate about developing others, and ready to make a lasting impact, Sprague is the place to accelerate your career and the careers of those you lead. If you're energized by growth, passionate about developing others, and ready to be a driving force behind Sprague's next chapter of success, this is the role for you. Key Responsibilities Leadership & Team Development: Recruit, hire, and mentor staff who embody Sprague's values and commitment to service quality Foster a positive, growth-oriented culture that motivates the team and minimizes turnover Lead by example, encouraging continuous improvement and professional development Operational Oversight: Ensure efficient, high-quality pest control services that meet client and industry standards Manage inventory, equipment, and resources to control costs and support branch goals Monitor and report on branch financial performance Sales & Business Development: Develop and implement strategies to grow the branch's client base and revenue Build strong relationships with clients, vendors, and the local community Identify new business opportunities and market trends Compliance & Safety: Ensure all team members follow safety protocols and regulatory requirements Oversee proper handling and disposal of chemicals and equipment What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What You'll Get in this Position: Salary: $90,000-100,000 per year to start plus annual bonus A take-home service vehicle with gas card Company-provided phone, laptop, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with tuition assistance and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: Must haves for this job: High school diploma or equivalent Valid Driver's License and Satisfactory Motor Vehicle Record 2+ years' experience in managing people and business operations Strong communicator with emotional intelligence and adaptability Proven ability to realistically assess challenges and implement steady, long-term improvements Commitment to diversity, inclusion, and continuous improvement Competitive approach to both individual and team performance Willingness to travel throughout entire service territory: Sacramento to San Francisco bay area, Modesto, Stockton, Gilroy, and Santa Rosa Nice to haves for this job: Bachelor's degree in Business Administration or related field preferred 3+ years' experience in pest management Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Education & Employment Verification DOT Physical with 5-Panel Drug Screen W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Title: Branch Manager Department: Operations Reports to: Regional Manager FLSA Status: Exempt Exemption: Executive, Administrative EEOC Class: First/Mid-Level Officials and Managers Salary: $85,000 - $95,000 annually plus incentives Position Summary: The primary responsibility for the Branch Manager is to lead a commercial pest control branch in a direction consistent with the Sprague mission, culture, and business plan. The Branch Manager will be responsible for training staff to consistently and passionately deliver uncompromising service to all clients. This position requires a passion for leading people and processes to achieve budget goals, drive sales performance, and ensure compliance in the field. The Branch Manager will foster loyalty and retention among both clients and team members, assess the evolving needs of the workforce and marketplace, and implement policy and process changes to support Sprague's long-term growth strategies. Essential Functions: Leadership and Workforce Management: Assess staffing levels and workforce strengths, recruiting, hiring and retaining team members who align with Sprague's culture and commitment to service quality. Train and coach team members, encouraging continuous improvement and professional development. Foster a safe, inclusive, and productive work environment. Operational Oversight: Regularly assess service quality, ensuring pest control services are delivered efficiently and meet client, industry, and Sprague standards. Manage inventory, equipment, and resources, controlling costs and waste. Monitor and report on the branch's budget, expenses, and financial performance. Sales and Business Development: Build and maintain strong relationships with clients, vendors, suppliers, and the community. Develop and implement strategies to grow the branch's client base and revenue. Identify new business opportunities and market trends. Address customer inquiries and resolve service issues promptly. Compliance and Safety: Ensure all team members perform all job duties, including operating motor vehicles, according to company and industry safety standards Stay updated on local, state, and federal regulations regarding pest control practices and ensure all team members are trained and informed. Oversee the correct handling, storage, and disposal of pesticides and chemicals to prevent accidents and environmental contamination Other duties as assigned. Job Requirements: High School Diploma or GED 2+ years in a managerial role, preferably in pest control or a related industry. Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment. Ability to pass background screening requirements, including identity, criminal history, education, employment, and motor vehicle records checks Ability to meet DOT physical standards, including a 5-panel drug screen Preferred Qualifications: Bachelor's degree in Business Administration, Management, or related field Previous pest control experience Pest control, industrial, or safety certifications Physical Requirements: Physical Strength and Stamina: Ability to handle pest control equipment and work in various conditions and environments1. Lifting and Carrying: Ability to lift and carry equipment and materials, which may weigh up to 50 pounds. Bending, Stooping, and Crawling: Frequent bending, stooping . click apply for full job details
12/05/2025
Full time
Description: Step into a pivotal leadership position at Sprague Pest Solutions' Sacramento branch-where explosive growth isn't just a possibility, it's the expectation. As Branch Manager, you'll be at the forefront of a high-potential market, empowered to drive rapid expansion and set new standards for excellence. This is your opportunity to build and lead a team where every member has unlimited potential for development and advancement. You'll shape the branch's culture, inspire your team to exceed ambitious goals, and unlock new opportunities for both the business and your people. If you're energized by growth, passionate about developing others, and ready to make a lasting impact, Sprague is the place to accelerate your career and the careers of those you lead. If you're energized by growth, passionate about developing others, and ready to be a driving force behind Sprague's next chapter of success, this is the role for you. Key Responsibilities Leadership & Team Development: Recruit, hire, and mentor staff who embody Sprague's values and commitment to service quality Foster a positive, growth-oriented culture that motivates the team and minimizes turnover Lead by example, encouraging continuous improvement and professional development Operational Oversight: Ensure efficient, high-quality pest control services that meet client and industry standards Manage inventory, equipment, and resources to control costs and support branch goals Monitor and report on branch financial performance Sales & Business Development: Develop and implement strategies to grow the branch's client base and revenue Build strong relationships with clients, vendors, and the local community Identify new business opportunities and market trends Compliance & Safety: Ensure all team members follow safety protocols and regulatory requirements Oversee proper handling and disposal of chemicals and equipment What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What You'll Get in this Position: Salary: $90,000-100,000 per year to start plus annual bonus A take-home service vehicle with gas card Company-provided phone, laptop, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with tuition assistance and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: Must haves for this job: High school diploma or equivalent Valid Driver's License and Satisfactory Motor Vehicle Record 2+ years' experience in managing people and business operations Strong communicator with emotional intelligence and adaptability Proven ability to realistically assess challenges and implement steady, long-term improvements Commitment to diversity, inclusion, and continuous improvement Competitive approach to both individual and team performance Willingness to travel throughout entire service territory: Sacramento to San Francisco bay area, Modesto, Stockton, Gilroy, and Santa Rosa Nice to haves for this job: Bachelor's degree in Business Administration or related field preferred 3+ years' experience in pest management Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Education & Employment Verification DOT Physical with 5-Panel Drug Screen W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Title: Branch Manager Department: Operations Reports to: Regional Manager FLSA Status: Exempt Exemption: Executive, Administrative EEOC Class: First/Mid-Level Officials and Managers Salary: $85,000 - $95,000 annually plus incentives Position Summary: The primary responsibility for the Branch Manager is to lead a commercial pest control branch in a direction consistent with the Sprague mission, culture, and business plan. The Branch Manager will be responsible for training staff to consistently and passionately deliver uncompromising service to all clients. This position requires a passion for leading people and processes to achieve budget goals, drive sales performance, and ensure compliance in the field. The Branch Manager will foster loyalty and retention among both clients and team members, assess the evolving needs of the workforce and marketplace, and implement policy and process changes to support Sprague's long-term growth strategies. Essential Functions: Leadership and Workforce Management: Assess staffing levels and workforce strengths, recruiting, hiring and retaining team members who align with Sprague's culture and commitment to service quality. Train and coach team members, encouraging continuous improvement and professional development. Foster a safe, inclusive, and productive work environment. Operational Oversight: Regularly assess service quality, ensuring pest control services are delivered efficiently and meet client, industry, and Sprague standards. Manage inventory, equipment, and resources, controlling costs and waste. Monitor and report on the branch's budget, expenses, and financial performance. Sales and Business Development: Build and maintain strong relationships with clients, vendors, suppliers, and the community. Develop and implement strategies to grow the branch's client base and revenue. Identify new business opportunities and market trends. Address customer inquiries and resolve service issues promptly. Compliance and Safety: Ensure all team members perform all job duties, including operating motor vehicles, according to company and industry safety standards Stay updated on local, state, and federal regulations regarding pest control practices and ensure all team members are trained and informed. Oversee the correct handling, storage, and disposal of pesticides and chemicals to prevent accidents and environmental contamination Other duties as assigned. Job Requirements: High School Diploma or GED 2+ years in a managerial role, preferably in pest control or a related industry. Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment. Ability to pass background screening requirements, including identity, criminal history, education, employment, and motor vehicle records checks Ability to meet DOT physical standards, including a 5-panel drug screen Preferred Qualifications: Bachelor's degree in Business Administration, Management, or related field Previous pest control experience Pest control, industrial, or safety certifications Physical Requirements: Physical Strength and Stamina: Ability to handle pest control equipment and work in various conditions and environments1. Lifting and Carrying: Ability to lift and carry equipment and materials, which may weigh up to 50 pounds. Bending, Stooping, and Crawling: Frequent bending, stooping . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director , Decision Science Analytics to lead a team within the Life Company Data and Analytics Team. The Life Company Data and Analytics Team develops exciting and innovative Analytics, Data, Reporting, and Artificial Intelligence capabilities in support of the USAA Life Company strategy. This people leader role will lead a team of analysts responsible for Analytics, Reporting, Dashboarding and Data Ad hoc for the Annuity and Health lines of business. This leader will work closely with our Life Company and other USAA business partners to develop forward-thinking and art-of-the-possible solutions to meet our member and business needs. Additionally, this people leader will ensure that the team continuously advances their data acumen and analytical skills for the future. As a Director , Decision Science Analytics, you will lead and develop a highly analytical staff that provides decision support for business areas across the enterprise. By serving as a strategic partner to the business this function will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the San Antonio, TX campus. Relocation assistance is not available for this position. What you'll do: As a strategic partner, leads or collaborates with other analytical leaders in executing the strategic direction of the business using mathematical and statistical techniques and/or innovative/quantitative analytical approaches. Develops team reputation as highly skilled experts in decision science support. Oversees and coordinates analytical tasks which include the evaluation of the business problem, analytical methodology, validation, documentation and presentation of findings and recommendations. Monitors, understands, and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Identifies additional resource needs ranging from IT investments, 3rd party support or additional analysts and provides business rationale and justification for additional needs. Understands the business direction, environment, and strategies, to set the analytic direction and builds strategy to execute the approach that will influence business and drive change. Leads the effort and/or partners with enterprise analytics teams to build USAA core analytics capabilities and processes. Builds and leads all aspects of a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Assigns and or Serves as a mentor for mathematical skills and statistical techniques and guides teams to use the appropriate approaches, to drive fact-based decision-making. Maintains and innovates knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. Researches and pursues the latest and/or industry leading practices in data and analytics, (Ex: Cloud, Data Mining, Python, Neural Networks, Sensor data, IoT, Streaming/NRT data) to advance the overall DSA community knowledge. Identifies opportunities to continue to learn in the data and analytics space, whether informal (E.g., Coursera, Udemy, Kaggle, Code Up, etc.) or formal (E.g. Certifications or advanced coursework). Works with IT/CTO partners to advance new data and platforms that correspond to evolving skill sets. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience in a decision support analytic function OR advanced degree in relevant discipline, 6 years of experience in a decision support analytic function. 3 years of direct team lead or management experience. Demonstrates expert skills in mathematical and statistical techniques and approaches used to influence Business Strategy with fact-based decision-making to all levels of leadership up to senior executive levels. Modernizes knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. Experience with new and emerging data sets, and incorporation (data wrangling, data munging) into new insights. What sets you apart: US military experience through military service or a military spouse/domestic partner 3 or more years of experience formally leading a team of Decision Science Analysts and Business Intelligence Analysts Working knowledge of Annuity and Health products Knowledge of data and analytical capabilities available across USAA Association Advanced degree in in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline Compensation range: The salary range for this position is: $164,780 - $296,610 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director , Decision Science Analytics to lead a team within the Life Company Data and Analytics Team. The Life Company Data and Analytics Team develops exciting and innovative Analytics, Data, Reporting, and Artificial Intelligence capabilities in support of the USAA Life Company strategy. This people leader role will lead a team of analysts responsible for Analytics, Reporting, Dashboarding and Data Ad hoc for the Annuity and Health lines of business. This leader will work closely with our Life Company and other USAA business partners to develop forward-thinking and art-of-the-possible solutions to meet our member and business needs. Additionally, this people leader will ensure that the team continuously advances their data acumen and analytical skills for the future. As a Director , Decision Science Analytics, you will lead and develop a highly analytical staff that provides decision support for business areas across the enterprise. By serving as a strategic partner to the business this function will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the San Antonio, TX campus. Relocation assistance is not available for this position. What you'll do: As a strategic partner, leads or collaborates with other analytical leaders in executing the strategic direction of the business using mathematical and statistical techniques and/or innovative/quantitative analytical approaches. Develops team reputation as highly skilled experts in decision science support. Oversees and coordinates analytical tasks which include the evaluation of the business problem, analytical methodology, validation, documentation and presentation of findings and recommendations. Monitors, understands, and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Identifies additional resource needs ranging from IT investments, 3rd party support or additional analysts and provides business rationale and justification for additional needs. Understands the business direction, environment, and strategies, to set the analytic direction and builds strategy to execute the approach that will influence business and drive change. Leads the effort and/or partners with enterprise analytics teams to build USAA core analytics capabilities and processes. Builds and leads all aspects of a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Assigns and or Serves as a mentor for mathematical skills and statistical techniques and guides teams to use the appropriate approaches, to drive fact-based decision-making. Maintains and innovates knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. Researches and pursues the latest and/or industry leading practices in data and analytics, (Ex: Cloud, Data Mining, Python, Neural Networks, Sensor data, IoT, Streaming/NRT data) to advance the overall DSA community knowledge. Identifies opportunities to continue to learn in the data and analytics space, whether informal (E.g., Coursera, Udemy, Kaggle, Code Up, etc.) or formal (E.g. Certifications or advanced coursework). Works with IT/CTO partners to advance new data and platforms that correspond to evolving skill sets. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience in a decision support analytic function OR advanced degree in relevant discipline, 6 years of experience in a decision support analytic function. 3 years of direct team lead or management experience. Demonstrates expert skills in mathematical and statistical techniques and approaches used to influence Business Strategy with fact-based decision-making to all levels of leadership up to senior executive levels. Modernizes knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. Experience with new and emerging data sets, and incorporation (data wrangling, data munging) into new insights. What sets you apart: US military experience through military service or a military spouse/domestic partner 3 or more years of experience formally leading a team of Decision Science Analysts and Business Intelligence Analysts Working knowledge of Annuity and Health products Knowledge of data and analytical capabilities available across USAA Association Advanced degree in in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline Compensation range: The salary range for this position is: $164,780 - $296,610 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/04/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/04/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Senior Human Resources & Safety Manager Liphatech Milwaukee, WI Job description: Liphatech currently has an exciting opportunity for a Senior Human Resources & Safety Manager. We offer a safe, collaborative and continuously improving work environment. Competitive benefits include:Health Insurance with Free Vision Accrued Paid Time Off 401k with Company Match Profit Sharing Employee Wellness & Assistance Programs Short-Term & Long-Term Disability Insurance Life Insurance Summary: Responsible to lead and direct the routine functions of the Human Resources (HR) and Safety departments including hiring and interviewing staff, administering pay, benefits, leave, occupational health safety operations and enforcing company policies and practices. Essential Duties and Responsibilities:Comply with all Liphatech safety policies and procedures. Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning Provides support and guidance to subordinates, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations. Manages and participates in the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings. Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent. Creates learning and development programs and initiatives that provide internal development opportunities for employees. Oversees and conducts employee disciplinary meetings, terminations, and investigations. Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law. Direct and/or participate in the investigation of confidential issues/employee complaints and counsel personnel on employee related matters. Direct and assist in the annual reviews and makes salary recommendations to the Executive Director of Corporate Compliance. Direct and coordinate various activities designed to promote and maintain high employee morale. Collaborates with management to develop, prepare, and implement safety policies and procedures. Ensures completion of required OSHA recordkeeping and reporting. Identifies opportunities to minimize workplace injuries, accidents, and health problems. Reviews safety training and recommends revisions, improvements, and updates. Reviews accident and incident reports. Responsible for security systems, control access administration and camera system. Qualification Requirements: The requirements listed below are representative of the knowledge, skill and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to take initiative, to maintain confidentiality, to meet deadlines and work in a team environment is required. To perform this job successfully, an individual must be able to perform each essential duty at or above a satisfactory level. Supervisory Requirements:Carry out management responsibilities in accordance with the organization's policies and applicable laws when needed. Responsibilities include interviewing and training employees; ensuring adequate staffing; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Education and/or Experience: Requires a bachelor's degree in Human Resources Management or Business Administration. A minimum of 3 years of human resources management or 7 -10 years of progressive experience in Human Resources. A minimum of 3 years of extensive knowledge of current company safety policies and applicable Occupational Safety and Health Administration (OSHA) standards. Previous payroll processing experience required. Other Skills and Ability: Proficient in the use of Microsoft Suite (Word, Excel, PowerPoint, Outlook and Visio). Capable of relating to individuals at all levels. Excellent interpersonal and communication skills.
12/02/2025
Full time
Senior Human Resources & Safety Manager Liphatech Milwaukee, WI Job description: Liphatech currently has an exciting opportunity for a Senior Human Resources & Safety Manager. We offer a safe, collaborative and continuously improving work environment. Competitive benefits include:Health Insurance with Free Vision Accrued Paid Time Off 401k with Company Match Profit Sharing Employee Wellness & Assistance Programs Short-Term & Long-Term Disability Insurance Life Insurance Summary: Responsible to lead and direct the routine functions of the Human Resources (HR) and Safety departments including hiring and interviewing staff, administering pay, benefits, leave, occupational health safety operations and enforcing company policies and practices. Essential Duties and Responsibilities:Comply with all Liphatech safety policies and procedures. Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning Provides support and guidance to subordinates, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations. Manages and participates in the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings. Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent. Creates learning and development programs and initiatives that provide internal development opportunities for employees. Oversees and conducts employee disciplinary meetings, terminations, and investigations. Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law. Direct and/or participate in the investigation of confidential issues/employee complaints and counsel personnel on employee related matters. Direct and assist in the annual reviews and makes salary recommendations to the Executive Director of Corporate Compliance. Direct and coordinate various activities designed to promote and maintain high employee morale. Collaborates with management to develop, prepare, and implement safety policies and procedures. Ensures completion of required OSHA recordkeeping and reporting. Identifies opportunities to minimize workplace injuries, accidents, and health problems. Reviews safety training and recommends revisions, improvements, and updates. Reviews accident and incident reports. Responsible for security systems, control access administration and camera system. Qualification Requirements: The requirements listed below are representative of the knowledge, skill and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to take initiative, to maintain confidentiality, to meet deadlines and work in a team environment is required. To perform this job successfully, an individual must be able to perform each essential duty at or above a satisfactory level. Supervisory Requirements:Carry out management responsibilities in accordance with the organization's policies and applicable laws when needed. Responsibilities include interviewing and training employees; ensuring adequate staffing; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Education and/or Experience: Requires a bachelor's degree in Human Resources Management or Business Administration. A minimum of 3 years of human resources management or 7 -10 years of progressive experience in Human Resources. A minimum of 3 years of extensive knowledge of current company safety policies and applicable Occupational Safety and Health Administration (OSHA) standards. Previous payroll processing experience required. Other Skills and Ability: Proficient in the use of Microsoft Suite (Word, Excel, PowerPoint, Outlook and Visio). Capable of relating to individuals at all levels. Excellent interpersonal and communication skills.
ABOUT US BMG is a thermoforming packaging/automation solutions leader focused on a customer-centric approach to designing and building capital equipment machinery, tooling systems, and packaging automation solutions. BMG is a global organization representing the world s most extensive thermoforming portfolio in the following industries: automotive, medical, electronics, horticulture, food, and process automation. Tooling continues to be a cornerstone of our business, and we are constantly refining our processes to produce high-precision tools that enable our customers to maximize their production capabilities. Our Fremont, Ohio, facility is at the forefront of tooling development for paper and plastic thermoforming and form-fill-seal applications. ABOUT THE POSITION We are seeking a hands-on CNC Lathe/Mill Turn Department Supervisor located in Fremont, OH to lead our thermoform tooling machining operations. This role oversees daily department activities-including personnel supervision, scheduling, workflow coordination, and efficiency improvements-while remaining actively involved in machining and programming (approx. 60% of the role) using GibbsCAM. The ideal candidate is adaptable, self-driven, committed to continuous improvement, and brings experience in operating and programming Lathe/Mill Turning machines. EDUCATION/QUALIFICATIONS 2 yr. technical degree or equivalent experience Minimum 5 yrs. in CNC machining Minimum 2 yrs. In CNC programming in CAD/CAM software s. (GibbsCAM preferred) Minimum 2 yrs. supervisory experience Highly knowledgeable of thermoform tooling manufacturing preferred Goal oriented with strong desire to achieve results Ability to successfully work on a regular basis with other cross-functional team members Flexible, multi-tasking; adapts to rapid change in a fast-paced environment Excellent written and oral communication skills Positive team-oriented attitude Self-motivation and initiative Natural Leader that drives people to achieve high expectations BENEFITS 401(k) matching Health, Dental & Vision insurance Flexible Spending Account and Other Supplemental Plan Options Employer Paid Life insurance and Disability Insurance Paid Time Off and Holiday Pay effective upon hire date Tuition Reimbursement Program Employee Referral Program Work with a supportive team on highly engineered, one-of-a-kind machinery KEY DUTIES AND RESPONSIBILITIES: Overall responsibilities to meet daily schedules while ensuring proper resources are available to department personnel Scheduling and approving work hours/shifts for all department personnel to meet manufacturing requirements Effectively manage department costs including overtime Effectively and actively manage a team of 4-8 direct reports Assist with hiring, retention, development, training, supervision, and disciplinary actions of department personnel Employee performance appraisals Ensure performance goals are established and met for scrap/rework, labor efficiencies, and on time deliveries Utilize company goals and objectives to achieve maximum efficiencies through tracking and reporting systems Lead all department personnel to achieve targeted goals as established by Executive Management Champion/Driver of lean manufacturing and continuous improvement Develop and maintain continuous improvement objectives related to implementing and maintaining company systems and additional customer requirements Establish process standards and ensure they are documented and adhered to Assist with yearly departmental budget projections Personally, able to supplement department output when necessary. Such as GibbsCAM Programming as well as Machine setups of Mill-turns Continually evaluate and recommend emerging technology and its application ENVIRONMENT/PHYSICAL REQUIREMENTS Lift, push, and pull up to 30 - 50 lbs. occasionally Frequent bending, reaching, and lifting Stand 50% of the time Walk for extended periods of time May work in seated or standing positions for prolonged periods of time, perform sustained manual activities at low to moderate levels of exertion _ BMG is an Equal Employment Opportunity employer and all qualified applicants for employment will receive consideration for employment without regard for race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any portion of the employment process, please call and ask for Human Resources. Compensation details: 32-38 Hourly Wage PIa13-9277
12/02/2025
Full time
ABOUT US BMG is a thermoforming packaging/automation solutions leader focused on a customer-centric approach to designing and building capital equipment machinery, tooling systems, and packaging automation solutions. BMG is a global organization representing the world s most extensive thermoforming portfolio in the following industries: automotive, medical, electronics, horticulture, food, and process automation. Tooling continues to be a cornerstone of our business, and we are constantly refining our processes to produce high-precision tools that enable our customers to maximize their production capabilities. Our Fremont, Ohio, facility is at the forefront of tooling development for paper and plastic thermoforming and form-fill-seal applications. ABOUT THE POSITION We are seeking a hands-on CNC Lathe/Mill Turn Department Supervisor located in Fremont, OH to lead our thermoform tooling machining operations. This role oversees daily department activities-including personnel supervision, scheduling, workflow coordination, and efficiency improvements-while remaining actively involved in machining and programming (approx. 60% of the role) using GibbsCAM. The ideal candidate is adaptable, self-driven, committed to continuous improvement, and brings experience in operating and programming Lathe/Mill Turning machines. EDUCATION/QUALIFICATIONS 2 yr. technical degree or equivalent experience Minimum 5 yrs. in CNC machining Minimum 2 yrs. In CNC programming in CAD/CAM software s. (GibbsCAM preferred) Minimum 2 yrs. supervisory experience Highly knowledgeable of thermoform tooling manufacturing preferred Goal oriented with strong desire to achieve results Ability to successfully work on a regular basis with other cross-functional team members Flexible, multi-tasking; adapts to rapid change in a fast-paced environment Excellent written and oral communication skills Positive team-oriented attitude Self-motivation and initiative Natural Leader that drives people to achieve high expectations BENEFITS 401(k) matching Health, Dental & Vision insurance Flexible Spending Account and Other Supplemental Plan Options Employer Paid Life insurance and Disability Insurance Paid Time Off and Holiday Pay effective upon hire date Tuition Reimbursement Program Employee Referral Program Work with a supportive team on highly engineered, one-of-a-kind machinery KEY DUTIES AND RESPONSIBILITIES: Overall responsibilities to meet daily schedules while ensuring proper resources are available to department personnel Scheduling and approving work hours/shifts for all department personnel to meet manufacturing requirements Effectively manage department costs including overtime Effectively and actively manage a team of 4-8 direct reports Assist with hiring, retention, development, training, supervision, and disciplinary actions of department personnel Employee performance appraisals Ensure performance goals are established and met for scrap/rework, labor efficiencies, and on time deliveries Utilize company goals and objectives to achieve maximum efficiencies through tracking and reporting systems Lead all department personnel to achieve targeted goals as established by Executive Management Champion/Driver of lean manufacturing and continuous improvement Develop and maintain continuous improvement objectives related to implementing and maintaining company systems and additional customer requirements Establish process standards and ensure they are documented and adhered to Assist with yearly departmental budget projections Personally, able to supplement department output when necessary. Such as GibbsCAM Programming as well as Machine setups of Mill-turns Continually evaluate and recommend emerging technology and its application ENVIRONMENT/PHYSICAL REQUIREMENTS Lift, push, and pull up to 30 - 50 lbs. occasionally Frequent bending, reaching, and lifting Stand 50% of the time Walk for extended periods of time May work in seated or standing positions for prolonged periods of time, perform sustained manual activities at low to moderate levels of exertion _ BMG is an Equal Employment Opportunity employer and all qualified applicants for employment will receive consideration for employment without regard for race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any portion of the employment process, please call and ask for Human Resources. Compensation details: 32-38 Hourly Wage PIa13-9277
Weichert Insurance Agency is hiring an Account Manager II at the corporate location in Morris Plains, NJ. The Account Manager II is responsible for providing excellent customer service to a growing group of clients in multiple states, responding to inbound service requests in all lines of personal lines insurance. The position facilitates client retention by completing annual policy reviews and soliciting additional lines of business to be referred to an Account Executive for conversion. Job responsibilities include, but are not limited to, the following: Provides superior customer service to improve customer loyalty. Addresses clients' service requests and explains coverage and procedures as necessary. Answers client questions and escalates issues as they arise. Actively introduces additional sales opportunities to current clients in order to expand the Agency's book of business and increase policy revenue. Gages client's level of interest and transfers leads to the appropriate Account Executive. Remains up to date on annual reviews, daily follow ups, and meeting referral goals. Assists members of their dedicated sales/service team as needed. Acts as a client advocate in assessing exposures to risk and providing recommendations to cover potential insurable losses. Ensures the customer's policy is based on value, not specifically based on price. Re-markets those customers where price and other circumstance suggest alternative carriers are needed. Negotiates with Underwriters and works seamlessly with other Agency colleagues to complete transactions according to agency workflows and procedures. Understands and follows the Agency's quality and compliance procedures, workflows, and goals. Adheres to all published agency standards for all new policies and renewal policies. Secures client acknowledgement and agreement to any that do not meet current standards. Remains in compliance with all WIA carrier guidelines and binding authority limits. Participates in an active and engaged manner in all Agency activities, training courses, meetings, and corporate events as assigned or directed by management. Completes all assignments, correspondence, pending follow ups, quotes, calls and computer work on time and error-free. Ensures all phone calls are returned by close of business day. Promotes teamwork and a positive and inclusive work environment with all staff at all levels of the organization. Performs other duties as assigned. Requirements The ideal candidate will meet the following requirements: High school diploma or GED Property and Casualty Insurance License required A minimum of three (3) years of relevant insurance work experience Excellent customer service skills Ability to recognize opportunities and refer accordingly for conversion Ability to maintain high ethical standards and quality service to ensure success Proficiency in Microsoft Office suite of products Strong oral and written communications skills Ability to multitask in a fast-paced environment Basic math skills including addition, subtraction, multiplication, division, percentages, and fractions Strong attention to detail Knowledge and ability to use typical office equipment (PC, calculator, fax machine, etc. The estimated base salary range for this position is from $55,000 to $65,000 (annually). The rate of pay offered will be dependent upon several factors including but not limited to the candidate's relevant skills, education, work experience, job location/geographic region, and/or certifications. Weichert offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, Paid Time Off (PTO), Flexible Spending Accounts (FSA), and much more.
12/02/2025
Full time
Weichert Insurance Agency is hiring an Account Manager II at the corporate location in Morris Plains, NJ. The Account Manager II is responsible for providing excellent customer service to a growing group of clients in multiple states, responding to inbound service requests in all lines of personal lines insurance. The position facilitates client retention by completing annual policy reviews and soliciting additional lines of business to be referred to an Account Executive for conversion. Job responsibilities include, but are not limited to, the following: Provides superior customer service to improve customer loyalty. Addresses clients' service requests and explains coverage and procedures as necessary. Answers client questions and escalates issues as they arise. Actively introduces additional sales opportunities to current clients in order to expand the Agency's book of business and increase policy revenue. Gages client's level of interest and transfers leads to the appropriate Account Executive. Remains up to date on annual reviews, daily follow ups, and meeting referral goals. Assists members of their dedicated sales/service team as needed. Acts as a client advocate in assessing exposures to risk and providing recommendations to cover potential insurable losses. Ensures the customer's policy is based on value, not specifically based on price. Re-markets those customers where price and other circumstance suggest alternative carriers are needed. Negotiates with Underwriters and works seamlessly with other Agency colleagues to complete transactions according to agency workflows and procedures. Understands and follows the Agency's quality and compliance procedures, workflows, and goals. Adheres to all published agency standards for all new policies and renewal policies. Secures client acknowledgement and agreement to any that do not meet current standards. Remains in compliance with all WIA carrier guidelines and binding authority limits. Participates in an active and engaged manner in all Agency activities, training courses, meetings, and corporate events as assigned or directed by management. Completes all assignments, correspondence, pending follow ups, quotes, calls and computer work on time and error-free. Ensures all phone calls are returned by close of business day. Promotes teamwork and a positive and inclusive work environment with all staff at all levels of the organization. Performs other duties as assigned. Requirements The ideal candidate will meet the following requirements: High school diploma or GED Property and Casualty Insurance License required A minimum of three (3) years of relevant insurance work experience Excellent customer service skills Ability to recognize opportunities and refer accordingly for conversion Ability to maintain high ethical standards and quality service to ensure success Proficiency in Microsoft Office suite of products Strong oral and written communications skills Ability to multitask in a fast-paced environment Basic math skills including addition, subtraction, multiplication, division, percentages, and fractions Strong attention to detail Knowledge and ability to use typical office equipment (PC, calculator, fax machine, etc. The estimated base salary range for this position is from $55,000 to $65,000 (annually). The rate of pay offered will be dependent upon several factors including but not limited to the candidate's relevant skills, education, work experience, job location/geographic region, and/or certifications. Weichert offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, Paid Time Off (PTO), Flexible Spending Accounts (FSA), and much more.
Step into a pivotal leadership position at Sprague Pest Solutions' Sacramento branch-where explosive growth isn't just a possibility, it's the expectation. As Branch Manager, you'll be at the forefront of a high-potential market, empowered to drive rapid expansion and set new standards for excellence. This is your opportunity to build and lead a team where every member has unlimited potential for development and advancement. You'll shape the branch's culture, inspire your team to exceed ambitious goals, and unlock new opportunities for both the business and your people. If you're energized by growth, passionate about developing others, and ready to make a lasting impact, Sprague is the place to accelerate your career and the careers of those you lead. If you're energized by growth, passionate about developing others, and ready to be a driving force behind Sprague's next chapter of success, this is the role for you. Key Responsibilities Leadership & Team Development:Recruit, hire, and mentor staff who embody Sprague's values and commitment to service qualityFoster a positive, growth-oriented culture that motivates the team and minimizes turnoverLead by example, encouraging continuous improvement and professional development Operational Oversight:Ensure efficient, high-quality pest control services that meet client and industry standardsManage inventory, equipment, and resources to control costs and support branch goalsMonitor and report on branch financial performance Sales & Business Development:Develop and implement strategies to grow the branch's client base and revenueBuild strong relationships with clients, vendors, and the local communityIdentify new business opportunities and market trends Compliance & Safety:Ensure all team members follow safety protocols and regulatory requirementsOversee proper handling and disposal of chemicals and equipment What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What You'll Get in this Position: Salary: $90,000-100,000 per year to start plus annual bonus A take-home service vehicle with gas card Company-provided phone, laptop, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with tuition assistance and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Must haves for this job: High school diploma or equivalent Valid Driver's License and Satisfactory Motor Vehicle Record 2+ years' experience in managing people and business operations Strong communicator with emotional intelligence and adaptability Proven ability to realistically assess challenges and implement steady, long-term improvements Commitment to diversity, inclusion, and continuous improvement Competitive approach to both individual and team performance Willingness to travel throughout entire service territory: Sacramento to San Francisco bay area, Modesto, Stockton, Gilroy, and Santa Rosa Nice to haves for this job: Bachelor's degree in Business Administration or related field preferred 3+ years' experience in pest management Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Education & Employment Verification DOT Physical with 5-Panel Drug Screen W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Title: Branch Manager Department: Operations Reports to: Regional Manager FLSA Status: Exempt Exemption: Executive, Administrative EEOC Class: First/Mid-Level Officials and Managers Salary: $90,000 - $100,000 annually plus incentives Position Summary: The primary responsibility for the Branch Manager is to lead a commercial pest control branch in a direction consistent with the Sprague mission, culture, and business plan. The Branch Manager will be responsible for training staff to consistently and passionately deliver uncompromising service to all clients. This position requires a passion for leading people and processes to achieve budget goals, drive sales performance, and ensure compliance in the field. The Branch Manager will foster loyalty and retention among both clients and team members, assess the evolving needs of the workforce and marketplace, and implement policy and process changes to support Sprague's long-term growth strategies. Essential Functions: Leadership and Workforce Management: Assess staffing levels and workforce strengths, recruiting, hiring and retaining team members who align with Sprague's culture and commitment to service quality. Train and coach team members, encouraging continuous improvement and professional development. Foster a safe, inclusive, and productive work environment. Operational Oversight: Regularly assess service quality, ensuring pest control services are delivered efficiently and meet client, industry, and Sprague standards. Manage inventory, equipment, and resources, controlling costs and waste. Monitor and report on the branch's budget, expenses, and financial performance. Sales and Business Development: Build and maintain strong relationships with clients, vendors, suppliers, and the community. Develop and implement strategies to grow the branch's client base and revenue. Identify new business opportunities and market trends. Address customer inquiries and resolve service issues promptly. Compliance and Safety: Ensure all team members perform all job duties, including operating motor vehicles, according to company and industry safety standards Stay updated on local, state, and federal regulations regarding pest control practices and ensure all team members are trained and informed. Oversee the correct handling, storage, and disposal of pesticides and chemicals to prevent accidents and environmental contamination Other duties as assigned. Job Requirements: High School Diploma or GED 2+ years in a managerial role, preferably in pest control or a related industry. Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment. Ability to pass background screening requirements, including identity, criminal history, education, employment, and motor vehicle records checks Ability to meet DOT physical standards, including a 5-panel drug screen Preferred Qualifications: Bachelor's degree in Business Administration, Management, or related field Previous pest control experience Pest control, industrial, or safety certifications Physical Requirements: Physical Strength and Stamina: Ability to handle pest control equipment and work in various conditions and environments1. Lifting and Carrying: Ability to lift and carry equipment and materials, which may weigh up to 50 pounds. Bending, Stooping, and Crawling: Frequent bending, stooping, and crawling to access and treat pest-infested areas. Standing and Walking: Prolonged periods of standing and walking while inspecting and treating areas. . click apply for full job details
12/01/2025
Full time
Step into a pivotal leadership position at Sprague Pest Solutions' Sacramento branch-where explosive growth isn't just a possibility, it's the expectation. As Branch Manager, you'll be at the forefront of a high-potential market, empowered to drive rapid expansion and set new standards for excellence. This is your opportunity to build and lead a team where every member has unlimited potential for development and advancement. You'll shape the branch's culture, inspire your team to exceed ambitious goals, and unlock new opportunities for both the business and your people. If you're energized by growth, passionate about developing others, and ready to make a lasting impact, Sprague is the place to accelerate your career and the careers of those you lead. If you're energized by growth, passionate about developing others, and ready to be a driving force behind Sprague's next chapter of success, this is the role for you. Key Responsibilities Leadership & Team Development:Recruit, hire, and mentor staff who embody Sprague's values and commitment to service qualityFoster a positive, growth-oriented culture that motivates the team and minimizes turnoverLead by example, encouraging continuous improvement and professional development Operational Oversight:Ensure efficient, high-quality pest control services that meet client and industry standardsManage inventory, equipment, and resources to control costs and support branch goalsMonitor and report on branch financial performance Sales & Business Development:Develop and implement strategies to grow the branch's client base and revenueBuild strong relationships with clients, vendors, and the local communityIdentify new business opportunities and market trends Compliance & Safety:Ensure all team members follow safety protocols and regulatory requirementsOversee proper handling and disposal of chemicals and equipment What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What You'll Get in this Position: Salary: $90,000-100,000 per year to start plus annual bonus A take-home service vehicle with gas card Company-provided phone, laptop, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with tuition assistance and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Must haves for this job: High school diploma or equivalent Valid Driver's License and Satisfactory Motor Vehicle Record 2+ years' experience in managing people and business operations Strong communicator with emotional intelligence and adaptability Proven ability to realistically assess challenges and implement steady, long-term improvements Commitment to diversity, inclusion, and continuous improvement Competitive approach to both individual and team performance Willingness to travel throughout entire service territory: Sacramento to San Francisco bay area, Modesto, Stockton, Gilroy, and Santa Rosa Nice to haves for this job: Bachelor's degree in Business Administration or related field preferred 3+ years' experience in pest management Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Education & Employment Verification DOT Physical with 5-Panel Drug Screen W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Title: Branch Manager Department: Operations Reports to: Regional Manager FLSA Status: Exempt Exemption: Executive, Administrative EEOC Class: First/Mid-Level Officials and Managers Salary: $90,000 - $100,000 annually plus incentives Position Summary: The primary responsibility for the Branch Manager is to lead a commercial pest control branch in a direction consistent with the Sprague mission, culture, and business plan. The Branch Manager will be responsible for training staff to consistently and passionately deliver uncompromising service to all clients. This position requires a passion for leading people and processes to achieve budget goals, drive sales performance, and ensure compliance in the field. The Branch Manager will foster loyalty and retention among both clients and team members, assess the evolving needs of the workforce and marketplace, and implement policy and process changes to support Sprague's long-term growth strategies. Essential Functions: Leadership and Workforce Management: Assess staffing levels and workforce strengths, recruiting, hiring and retaining team members who align with Sprague's culture and commitment to service quality. Train and coach team members, encouraging continuous improvement and professional development. Foster a safe, inclusive, and productive work environment. Operational Oversight: Regularly assess service quality, ensuring pest control services are delivered efficiently and meet client, industry, and Sprague standards. Manage inventory, equipment, and resources, controlling costs and waste. Monitor and report on the branch's budget, expenses, and financial performance. Sales and Business Development: Build and maintain strong relationships with clients, vendors, suppliers, and the community. Develop and implement strategies to grow the branch's client base and revenue. Identify new business opportunities and market trends. Address customer inquiries and resolve service issues promptly. Compliance and Safety: Ensure all team members perform all job duties, including operating motor vehicles, according to company and industry safety standards Stay updated on local, state, and federal regulations regarding pest control practices and ensure all team members are trained and informed. Oversee the correct handling, storage, and disposal of pesticides and chemicals to prevent accidents and environmental contamination Other duties as assigned. Job Requirements: High School Diploma or GED 2+ years in a managerial role, preferably in pest control or a related industry. Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment. Ability to pass background screening requirements, including identity, criminal history, education, employment, and motor vehicle records checks Ability to meet DOT physical standards, including a 5-panel drug screen Preferred Qualifications: Bachelor's degree in Business Administration, Management, or related field Previous pest control experience Pest control, industrial, or safety certifications Physical Requirements: Physical Strength and Stamina: Ability to handle pest control equipment and work in various conditions and environments1. Lifting and Carrying: Ability to lift and carry equipment and materials, which may weigh up to 50 pounds. Bending, Stooping, and Crawling: Frequent bending, stooping, and crawling to access and treat pest-infested areas. Standing and Walking: Prolonged periods of standing and walking while inspecting and treating areas. . click apply for full job details
Step into a pivotal leadership position at Sprague Pest Solutions' Sacramento branch-where explosive growth isn't just a possibility, it's the expectation. As Branch Manager, you'll be at the forefront of a high-potential market, empowered to drive rapid expansion and set new standards for excellence. This is your opportunity to build and lead a team where every member has unlimited potential for development and advancement. You'll shape the branch's culture, inspire your team to exceed ambitious goals, and unlock new opportunities for both the business and your people. If you're energized by growth, passionate about developing others, and ready to make a lasting impact, Sprague is the place to accelerate your career and the careers of those you lead. If you're energized by growth, passionate about developing others, and ready to be a driving force behind Sprague's next chapter of success, this is the role for you. Key Responsibilities Leadership & Team Development:Recruit, hire, and mentor staff who embody Sprague's values and commitment to service qualityFoster a positive, growth-oriented culture that motivates the team and minimizes turnoverLead by example, encouraging continuous improvement and professional development Operational Oversight:Ensure efficient, high-quality pest control services that meet client and industry standardsManage inventory, equipment, and resources to control costs and support branch goalsMonitor and report on branch financial performance Sales & Business Development:Develop and implement strategies to grow the branch's client base and revenueBuild strong relationships with clients, vendors, and the local communityIdentify new business opportunities and market trends Compliance & Safety:Ensure all team members follow safety protocols and regulatory requirementsOversee proper handling and disposal of chemicals and equipment What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What You'll Get in this Position: Salary: $90,000-100,000 per year to start plus annual bonus A take-home service vehicle with gas card Company-provided phone, laptop, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with tuition assistance and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Must haves for this job: High school diploma or equivalent Valid Driver's License and Satisfactory Motor Vehicle Record 2+ years' experience in managing people and business operations Strong communicator with emotional intelligence and adaptability Proven ability to realistically assess challenges and implement steady, long-term improvements Commitment to diversity, inclusion, and continuous improvement Competitive approach to both individual and team performance Willingness to travel throughout entire service territory: Sacramento to San Francisco bay area, Modesto, Stockton, Gilroy, and Santa Rosa Nice to haves for this job: Bachelor's degree in Business Administration or related field preferred 3+ years' experience in pest management Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Education & Employment Verification DOT Physical with 5-Panel Drug Screen W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Title: Branch Manager Department: Operations Reports to: Regional Manager FLSA Status: Exempt Exemption: Executive, Administrative EEOC Class: First/Mid-Level Officials and Managers Salary: $85,000 - $95,000 annually plus incentives Position Summary: The primary responsibility for the Branch Manager is to lead a commercial pest control branch in a direction consistent with the Sprague mission, culture, and business plan. The Branch Manager will be responsible for training staff to consistently and passionately deliver uncompromising service to all clients. This position requires a passion for leading people and processes to achieve budget goals, drive sales performance, and ensure compliance in the field. The Branch Manager will foster loyalty and retention among both clients and team members, assess the evolving needs of the workforce and marketplace, and implement policy and process changes to support Sprague's long-term growth strategies. Essential Functions: Leadership and Workforce Management: Assess staffing levels and workforce strengths, recruiting, hiring and retaining team members who align with Sprague's culture and commitment to service quality. Train and coach team members, encouraging continuous improvement and professional development. Foster a safe, inclusive, and productive work environment. Operational Oversight: Regularly assess service quality, ensuring pest control services are delivered efficiently and meet client, industry, and Sprague standards. Manage inventory, equipment, and resources, controlling costs and waste. Monitor and report on the branch's budget, expenses, and financial performance. Sales and Business Development: Build and maintain strong relationships with clients, vendors, suppliers, and the community. Develop and implement strategies to grow the branch's client base and revenue. Identify new business opportunities and market trends. Address customer inquiries and resolve service issues promptly. Compliance and Safety: Ensure all team members perform all job duties, including operating motor vehicles, according to company and industry safety standards Stay updated on local, state, and federal regulations regarding pest control practices and ensure all team members are trained and informed. Oversee the correct handling, storage, and disposal of pesticides and chemicals to prevent accidents and environmental contamination Other duties as assigned. Job Requirements: High School Diploma or GED 2+ years in a managerial role, preferably in pest control or a related industry. Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment. Ability to pass background screening requirements, including identity, criminal history, education, employment, and motor vehicle records checks Ability to meet DOT physical standards, including a 5-panel drug screen Preferred Qualifications: Bachelor's degree in Business Administration, Management, or related field Previous pest control experience Pest control, industrial, or safety certifications Physical Requirements: Physical Strength and Stamina: Ability to handle pest control equipment and work in various conditions and environments1. Lifting and Carrying: Ability to lift and carry equipment and materials, which may weigh up to 50 pounds. Bending, Stooping, and Crawling: Frequent bending, stooping, and crawling to access and treat pest-infested areas. Standing and Walking: Prolonged periods of standing and walking while inspecting and treating areas. . click apply for full job details
12/01/2025
Full time
Step into a pivotal leadership position at Sprague Pest Solutions' Sacramento branch-where explosive growth isn't just a possibility, it's the expectation. As Branch Manager, you'll be at the forefront of a high-potential market, empowered to drive rapid expansion and set new standards for excellence. This is your opportunity to build and lead a team where every member has unlimited potential for development and advancement. You'll shape the branch's culture, inspire your team to exceed ambitious goals, and unlock new opportunities for both the business and your people. If you're energized by growth, passionate about developing others, and ready to make a lasting impact, Sprague is the place to accelerate your career and the careers of those you lead. If you're energized by growth, passionate about developing others, and ready to be a driving force behind Sprague's next chapter of success, this is the role for you. Key Responsibilities Leadership & Team Development:Recruit, hire, and mentor staff who embody Sprague's values and commitment to service qualityFoster a positive, growth-oriented culture that motivates the team and minimizes turnoverLead by example, encouraging continuous improvement and professional development Operational Oversight:Ensure efficient, high-quality pest control services that meet client and industry standardsManage inventory, equipment, and resources to control costs and support branch goalsMonitor and report on branch financial performance Sales & Business Development:Develop and implement strategies to grow the branch's client base and revenueBuild strong relationships with clients, vendors, and the local communityIdentify new business opportunities and market trends Compliance & Safety:Ensure all team members follow safety protocols and regulatory requirementsOversee proper handling and disposal of chemicals and equipment What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What You'll Get in this Position: Salary: $90,000-100,000 per year to start plus annual bonus A take-home service vehicle with gas card Company-provided phone, laptop, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with tuition assistance and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Must haves for this job: High school diploma or equivalent Valid Driver's License and Satisfactory Motor Vehicle Record 2+ years' experience in managing people and business operations Strong communicator with emotional intelligence and adaptability Proven ability to realistically assess challenges and implement steady, long-term improvements Commitment to diversity, inclusion, and continuous improvement Competitive approach to both individual and team performance Willingness to travel throughout entire service territory: Sacramento to San Francisco bay area, Modesto, Stockton, Gilroy, and Santa Rosa Nice to haves for this job: Bachelor's degree in Business Administration or related field preferred 3+ years' experience in pest management Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Education & Employment Verification DOT Physical with 5-Panel Drug Screen W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Title: Branch Manager Department: Operations Reports to: Regional Manager FLSA Status: Exempt Exemption: Executive, Administrative EEOC Class: First/Mid-Level Officials and Managers Salary: $85,000 - $95,000 annually plus incentives Position Summary: The primary responsibility for the Branch Manager is to lead a commercial pest control branch in a direction consistent with the Sprague mission, culture, and business plan. The Branch Manager will be responsible for training staff to consistently and passionately deliver uncompromising service to all clients. This position requires a passion for leading people and processes to achieve budget goals, drive sales performance, and ensure compliance in the field. The Branch Manager will foster loyalty and retention among both clients and team members, assess the evolving needs of the workforce and marketplace, and implement policy and process changes to support Sprague's long-term growth strategies. Essential Functions: Leadership and Workforce Management: Assess staffing levels and workforce strengths, recruiting, hiring and retaining team members who align with Sprague's culture and commitment to service quality. Train and coach team members, encouraging continuous improvement and professional development. Foster a safe, inclusive, and productive work environment. Operational Oversight: Regularly assess service quality, ensuring pest control services are delivered efficiently and meet client, industry, and Sprague standards. Manage inventory, equipment, and resources, controlling costs and waste. Monitor and report on the branch's budget, expenses, and financial performance. Sales and Business Development: Build and maintain strong relationships with clients, vendors, suppliers, and the community. Develop and implement strategies to grow the branch's client base and revenue. Identify new business opportunities and market trends. Address customer inquiries and resolve service issues promptly. Compliance and Safety: Ensure all team members perform all job duties, including operating motor vehicles, according to company and industry safety standards Stay updated on local, state, and federal regulations regarding pest control practices and ensure all team members are trained and informed. Oversee the correct handling, storage, and disposal of pesticides and chemicals to prevent accidents and environmental contamination Other duties as assigned. Job Requirements: High School Diploma or GED 2+ years in a managerial role, preferably in pest control or a related industry. Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment. Ability to pass background screening requirements, including identity, criminal history, education, employment, and motor vehicle records checks Ability to meet DOT physical standards, including a 5-panel drug screen Preferred Qualifications: Bachelor's degree in Business Administration, Management, or related field Previous pest control experience Pest control, industrial, or safety certifications Physical Requirements: Physical Strength and Stamina: Ability to handle pest control equipment and work in various conditions and environments1. Lifting and Carrying: Ability to lift and carry equipment and materials, which may weigh up to 50 pounds. Bending, Stooping, and Crawling: Frequent bending, stooping, and crawling to access and treat pest-infested areas. Standing and Walking: Prolonged periods of standing and walking while inspecting and treating areas. . click apply for full job details
Account Executive - PBM (remote position) We wanted a PBM that worked better so we created one. Liviniti , the leading disruptor in the PBM industry, simplifies the complexities of navigating through the Pharmacy Benefit Manager world by offering a value-added approach to ensure the employer absolute freedom, control, and choice to their health plan structure without compromising patient experiences and outcomes. We improve healthcare and reduce rising prescription costs for employers and their employees. We are looking for individuals who are passionate, strong, and committed to developing systems and service solutions that promote our business goals and commitments. Liviniti is searching for incredible talent! We continue to experience accelerated growth in a rapidly changing industry. There's never been a better time to join our team. We are currently seeking an Account Executive . This is a fully remote/work from home position. Role and Responsibilities The Account Executive's primary duty is to maintain and expand relationships with the Company's customers, vendors, and internal and external contacts to ensue needs and expectations are met and business is retained. Establish and maintain goodwill. Develop productive and professional relationships with customers and their associated vendors. Work independently giving great attention to detail and displaying the initiative to prevent and resolve issues. Serve as a superior problem solver. Perform duties with a strong degree of organization/prioritization sills and understanding overall business goals. Follow through on all tasks to the point of resolution in an educated, accurate, and timely fashion. Collaborate with team members to ensure a smooth customer experience. Coordinate internal and external resources, to meet account performance objectives. Proactively lead the account management process fostering and developing an effective team environment. Responsible for overall growth, retention, and strategic planning for accounts. Such responsibilities include assisting in securing new accounts, managing the onboarding processes, promoting new products and solutions to customers, delivering and interpreting reports, consulting with customers by phone or in person, and communicating needs of the customer to other team members. Make certain the timelines of project implementation are met Maintain client satisfaction throughout plan implementation, post-implementation and all other related service activities Conduct benefit review presentations Abide by all obligations under HIPAA related to Protected Health Information (PHI). Attend, complete, and demonstrate competency in all required HIPAA Training offered by the company. Flexibility to understand, appreciate and embrace that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. What We Have to Offer Our benefits package is designed to keep our employees happy and healthy - physically, mentally and financially. Servant culture Medical, Dental, Vision insurance Disability and Life insurance Employee Assistance Program Remote work options Generous Paid-Time Off Annual Reviews and Development Plans Retirement Plan with company match immediately 100% vested Required Skills and Competencies Business Acumen. Communication Proficiency. Customer/Client Focus. Organizational Skills. Collaboration Skills. Results Driven. Sense of Urgency Supervisory Responsibility This position does not have any direct supervisory responsibility. Position Type and Expected Hours of Work Full-time/Salaried/Exempt. Some flexibility in hours is allowed, but the employee must be available during the "core" work hours of 8:00AM to 5:00PM CT. We cover clients from West to East Coast, work times must be adjusted to cover meetings in all time zones. Ability to work extended hours, weekends and holidays pursuant with industry demands. Travel This position requires up to 50% travel. Frequent travel is outside the local area and overnight. Required Education and Experience Bachelor's degree in health administration, business, I/O Psychology or related field required An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills An excellent facilitator/fixer who is experienced in resolving conflicts between different parties for a resolution A decisive individual who possesses a strategic focus as well as an operational, implementation and detail-oriented perspective A strategic planner with sound technical skills, analytical ability, good judgment and strong operational focus Ability to work with peers in a team effort Demonstrated ability to manage multiple priorities and deadlines A well-organized and self-directed individual who can work with minimal amount of supervision Capability to efficiently complete tasks in a fast-paced environment Must demonstrate strong negotiation and communication skills and excel under pressure Experience preparing and interpreting reports Proficient in Microsoft Office and industry related software programs Preferred Education and Experience: MBA or equivalent. (4) years external client facing support or related account management experience in a healthcare or Pharmacy Benefits Management (PBM) environment. Liviniti, LLC and all entities provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Liviniti complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Liviniti expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liviniti employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/V/D PIb5552e7f0bdb-6146
12/01/2025
Full time
Account Executive - PBM (remote position) We wanted a PBM that worked better so we created one. Liviniti , the leading disruptor in the PBM industry, simplifies the complexities of navigating through the Pharmacy Benefit Manager world by offering a value-added approach to ensure the employer absolute freedom, control, and choice to their health plan structure without compromising patient experiences and outcomes. We improve healthcare and reduce rising prescription costs for employers and their employees. We are looking for individuals who are passionate, strong, and committed to developing systems and service solutions that promote our business goals and commitments. Liviniti is searching for incredible talent! We continue to experience accelerated growth in a rapidly changing industry. There's never been a better time to join our team. We are currently seeking an Account Executive . This is a fully remote/work from home position. Role and Responsibilities The Account Executive's primary duty is to maintain and expand relationships with the Company's customers, vendors, and internal and external contacts to ensue needs and expectations are met and business is retained. Establish and maintain goodwill. Develop productive and professional relationships with customers and their associated vendors. Work independently giving great attention to detail and displaying the initiative to prevent and resolve issues. Serve as a superior problem solver. Perform duties with a strong degree of organization/prioritization sills and understanding overall business goals. Follow through on all tasks to the point of resolution in an educated, accurate, and timely fashion. Collaborate with team members to ensure a smooth customer experience. Coordinate internal and external resources, to meet account performance objectives. Proactively lead the account management process fostering and developing an effective team environment. Responsible for overall growth, retention, and strategic planning for accounts. Such responsibilities include assisting in securing new accounts, managing the onboarding processes, promoting new products and solutions to customers, delivering and interpreting reports, consulting with customers by phone or in person, and communicating needs of the customer to other team members. Make certain the timelines of project implementation are met Maintain client satisfaction throughout plan implementation, post-implementation and all other related service activities Conduct benefit review presentations Abide by all obligations under HIPAA related to Protected Health Information (PHI). Attend, complete, and demonstrate competency in all required HIPAA Training offered by the company. Flexibility to understand, appreciate and embrace that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. What We Have to Offer Our benefits package is designed to keep our employees happy and healthy - physically, mentally and financially. Servant culture Medical, Dental, Vision insurance Disability and Life insurance Employee Assistance Program Remote work options Generous Paid-Time Off Annual Reviews and Development Plans Retirement Plan with company match immediately 100% vested Required Skills and Competencies Business Acumen. Communication Proficiency. Customer/Client Focus. Organizational Skills. Collaboration Skills. Results Driven. Sense of Urgency Supervisory Responsibility This position does not have any direct supervisory responsibility. Position Type and Expected Hours of Work Full-time/Salaried/Exempt. Some flexibility in hours is allowed, but the employee must be available during the "core" work hours of 8:00AM to 5:00PM CT. We cover clients from West to East Coast, work times must be adjusted to cover meetings in all time zones. Ability to work extended hours, weekends and holidays pursuant with industry demands. Travel This position requires up to 50% travel. Frequent travel is outside the local area and overnight. Required Education and Experience Bachelor's degree in health administration, business, I/O Psychology or related field required An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills An excellent facilitator/fixer who is experienced in resolving conflicts between different parties for a resolution A decisive individual who possesses a strategic focus as well as an operational, implementation and detail-oriented perspective A strategic planner with sound technical skills, analytical ability, good judgment and strong operational focus Ability to work with peers in a team effort Demonstrated ability to manage multiple priorities and deadlines A well-organized and self-directed individual who can work with minimal amount of supervision Capability to efficiently complete tasks in a fast-paced environment Must demonstrate strong negotiation and communication skills and excel under pressure Experience preparing and interpreting reports Proficient in Microsoft Office and industry related software programs Preferred Education and Experience: MBA or equivalent. (4) years external client facing support or related account management experience in a healthcare or Pharmacy Benefits Management (PBM) environment. Liviniti, LLC and all entities provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Liviniti complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Liviniti expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liviniti employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/V/D PIb5552e7f0bdb-6146
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/01/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
