Position Title: Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $12.50/hr - $14.50/hr NOTE: You must be at least 16 years old to work at United Dairy Farmers. Position Description: The primary responsibility of a Guest Services Associate at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled). The Guest Services Associate is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Essential Functions: Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). Required Preferred Job Industries Retail
12/07/2025
Full time
Position Title: Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $12.50/hr - $14.50/hr NOTE: You must be at least 16 years old to work at United Dairy Farmers. Position Description: The primary responsibility of a Guest Services Associate at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled). The Guest Services Associate is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Essential Functions: Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). Required Preferred Job Industries Retail
Position Title: Shift Leader Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $13.50/hr - $15.25/hr Position Description: The primary responsibility of a Shift Leader at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), both personally and, in the absence of a higher-level manager, through other associates on duty during his or her shift. The Shift Leader is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Shift Leaders must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). Required Preferred Job Industries Retail
12/06/2025
Full time
Position Title: Shift Leader Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $13.50/hr - $15.25/hr Position Description: The primary responsibility of a Shift Leader at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), both personally and, in the absence of a higher-level manager, through other associates on duty during his or her shift. The Shift Leader is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Shift Leaders must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). Required Preferred Job Industries Retail
Position Title: Shift Leader Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $13.50/hr - $15.25/hr Position Description: The primary responsibility of a Shift Leader at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), both personally and, in the absence of a higher-level manager, through other associates on duty during his or her shift. The Shift Leader is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Shift Leaders must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). Required Preferred Job Industries Retail
12/05/2025
Full time
Position Title: Shift Leader Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $13.50/hr - $15.25/hr Position Description: The primary responsibility of a Shift Leader at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), both personally and, in the absence of a higher-level manager, through other associates on duty during his or her shift. The Shift Leader is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Shift Leaders must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). Required Preferred Job Industries Retail
Position Title: Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $12.50/hour - $14.50/hour NOTE: You must be at least 16 years old to work at United Dairy Farmers. Position Description: The primary responsibility of a Guest Services Associate at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled). The Guest Services Associate is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Essential Functions: Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). Required Preferred Job Industries Retail
12/04/2025
Full time
Position Title: Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $12.50/hour - $14.50/hour NOTE: You must be at least 16 years old to work at United Dairy Farmers. Position Description: The primary responsibility of a Guest Services Associate at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled). The Guest Services Associate is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Essential Functions: Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). Required Preferred Job Industries Retail
GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.Responsibilities / Tasks Start strong - Medical, dental, and vision coverage begins on your first day Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster Keep learning - Take advantage of tuition reimbursement to further your education or skillset Live well - Our wellness incentive program rewards healthy habits Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses GEA Group is seeking a talented Slicing and Thermofoil Packaging Solution Sales Manager to join our East Coast Sales team. The role is based on the East Coast and is focused on selling custom engineered slicing and horizontal packaging to the food industry. The Sales Manager will play a pivotal role in managing and nurturing client relationships, ensuring client satisfaction, and driving growth through upselling and cross-selling opportunities for assigned accounts. They will play a pivotal role in achieving order intake targets, a high level of customer satisfaction, and driving growth. The ideal candidate should have excellent communication skills, a strong sales background, and a track record of success in managing accounts. We attribute our year-over-year growth to our thriving base of highly motivated, result driven employees. If you have a positive attitude, strong work ethic, great customer service and the willingness to learn, then we want to talk to you! Responsibilities: Manage assigned accounts and serve as their primary point of contact, understanding their needs and requirements. Ensure long-lasting client relationships. Regularly engage with clients to provide updates, gather feedback, and address inquiries. Build and maintain strong relationships with key clients, understanding their needs, and ensuring exceptional customer satisfaction. Continuously monitor market trends, competitor activities, and customer preferences to identify opportunities for growth and adaptation. Work closely with the territory manager to develop and execute sales plans for the region/territory, identifying growth opportunities and potential risks. Identify and pursue new business opportunities within the region/territory, expanding the customer base and market share. Monitor key performance indicators (KPIs) for assigned accounts, ensuring that they are consistently met or exceeded. Prepare and deliver presentations to clients and stakeholders to promote our products and services. Operate in compliance with company policies, industry regulations, and ethical standards. Ensure high levels of customer satisfaction by providing exceptional service and support. Negotiate purchase agreements to ensure mutually beneficial outcomes. Self-motivated with the ability to collaborate and work in a matrix environment to achieve results. Stay up-to-date with industry developments and regulatory requirements that may impact our business Your Profile / Qualifications Qualifications: Bachelor's degree in engineering, business, marketing, or a related field or 5 plus years of relevant experience in B2B sales preferred. 2-10+ years of experience in account management, technical B2B sales or in a similar client-facing role highly preferred. Ability to manage multiple accounts and priorities simultaneously to achieve assigned order intake targets. Must be willing/able to travel 75% of the time to visit customers, potential clients, attend trade shows and industry functions. Exceptional communication, negotiation, and interpersonal skills. Proficiency in sales management software and CRM systems. Analytical mindset with the ability to interpret data and make informed decisions. Working knowledge of MS Office products and SAP C4C preferred Must live in the East Coast territory. Bilingual in Spanish is highly preferred Some prior knowledge of one or more of the following application areas would be beneficial: Slicing Thermofoil Packaging The typical base pay range for this position at the start of employment is expected to be between $100,000.00 - $150,000.00 per year. GEA Group has different base pay ranges for different work locations within the United States. The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as discretionary bonus (based on eligibility) and/or equity awards. Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship. GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified. Did we spark your interest? Then please click apply above to access our guided application process.
12/03/2025
Full time
GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.Responsibilities / Tasks Start strong - Medical, dental, and vision coverage begins on your first day Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster Keep learning - Take advantage of tuition reimbursement to further your education or skillset Live well - Our wellness incentive program rewards healthy habits Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses GEA Group is seeking a talented Slicing and Thermofoil Packaging Solution Sales Manager to join our East Coast Sales team. The role is based on the East Coast and is focused on selling custom engineered slicing and horizontal packaging to the food industry. The Sales Manager will play a pivotal role in managing and nurturing client relationships, ensuring client satisfaction, and driving growth through upselling and cross-selling opportunities for assigned accounts. They will play a pivotal role in achieving order intake targets, a high level of customer satisfaction, and driving growth. The ideal candidate should have excellent communication skills, a strong sales background, and a track record of success in managing accounts. We attribute our year-over-year growth to our thriving base of highly motivated, result driven employees. If you have a positive attitude, strong work ethic, great customer service and the willingness to learn, then we want to talk to you! Responsibilities: Manage assigned accounts and serve as their primary point of contact, understanding their needs and requirements. Ensure long-lasting client relationships. Regularly engage with clients to provide updates, gather feedback, and address inquiries. Build and maintain strong relationships with key clients, understanding their needs, and ensuring exceptional customer satisfaction. Continuously monitor market trends, competitor activities, and customer preferences to identify opportunities for growth and adaptation. Work closely with the territory manager to develop and execute sales plans for the region/territory, identifying growth opportunities and potential risks. Identify and pursue new business opportunities within the region/territory, expanding the customer base and market share. Monitor key performance indicators (KPIs) for assigned accounts, ensuring that they are consistently met or exceeded. Prepare and deliver presentations to clients and stakeholders to promote our products and services. Operate in compliance with company policies, industry regulations, and ethical standards. Ensure high levels of customer satisfaction by providing exceptional service and support. Negotiate purchase agreements to ensure mutually beneficial outcomes. Self-motivated with the ability to collaborate and work in a matrix environment to achieve results. Stay up-to-date with industry developments and regulatory requirements that may impact our business Your Profile / Qualifications Qualifications: Bachelor's degree in engineering, business, marketing, or a related field or 5 plus years of relevant experience in B2B sales preferred. 2-10+ years of experience in account management, technical B2B sales or in a similar client-facing role highly preferred. Ability to manage multiple accounts and priorities simultaneously to achieve assigned order intake targets. Must be willing/able to travel 75% of the time to visit customers, potential clients, attend trade shows and industry functions. Exceptional communication, negotiation, and interpersonal skills. Proficiency in sales management software and CRM systems. Analytical mindset with the ability to interpret data and make informed decisions. Working knowledge of MS Office products and SAP C4C preferred Must live in the East Coast territory. Bilingual in Spanish is highly preferred Some prior knowledge of one or more of the following application areas would be beneficial: Slicing Thermofoil Packaging The typical base pay range for this position at the start of employment is expected to be between $100,000.00 - $150,000.00 per year. GEA Group has different base pay ranges for different work locations within the United States. The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as discretionary bonus (based on eligibility) and/or equity awards. Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship. GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified. Did we spark your interest? Then please click apply above to access our guided application process.
Responsibilities / Tasks GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 8 + years, reflecting the strong culture, growth opportunities, and support we provide. Start strong - Medical, dental, and vision coverage begins on your first day Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster Keep learning - Take advantage of tuition reimbursement to further your education or skillset Live well - Our wellness incentive program rewards healthy habits Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses The typical base pay range for this position at the start of employment is expected to be between $140,000 - $160,000 per year + bonus. GEA Group has different base pay ranges for different work locations within the United States. The pay range is not guaranteed compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as a discretionary bonus (based on eligibility) and/or equity awards. This position is responsible for leading and overseeing all aspects of Lean Six Sigma and the company's Quality Management System to ensure the highest standards of quality across the production process. You will partner closely with cross-functional teams-including engineering, design, procurement, service, production, and customer service-to drive improvement and sustainability initiatives that enhance product quality, increase production efficiency, and exceed internal and external customer expectations. The successful candidate will serve as a change agent who motivates others and champions a culture grounded in Lean Six Sigma and quality excellence. This role is based at our Hudson office and follows a hybrid work schedule. Roles and Responsibilities Develop and implement a comprehensive quality management and Lean Six Sigma (LSS) system across manufacturing-including welding, sheet metal, metal finishing, and engineering-to meet industry standards and customer requirements. Lead, train, and support the quality team, providing guidance, feedback, and accountability to achieve high-quality results. Define and monitor quality metrics, goals, and objectives, using data analysis to identify improvement opportunities and preventive actions; collaborate with engineering, design, and CoCs as needed. Work with cross-functional teams to identify and resolve quality issues using root cause analysis and corrective/preventive actions. Develop and maintain quality control plans and standard operating procedures to ensure consistent quality practices across manufacturing, assembly, and installation. Lead quality management and LSS initiatives, including customer complaint resolution, root cause analysis, and implementation of corrective actions. Drive continuous improvement using SPC, lean principles, and Six Sigma methodologies to enhance product quality, reduce defects, and increase efficiency. Monitor industry trends, regulations, and best practices; provide strategic recommendations to maintain compliance and competitive advantage. Build strong relationships with stakeholders to support effective communication and collaboration on quality matters. Represent the company in customer audits, quality certifications, and industry events to demonstrate commitment to quality excellence. Support LPT NAM procurement with audits and assist engineering in resolving quality or performance issues. Partner with Operational Excellence and regional Lean Managers to implement sustainable LSS concepts. Encourage teams to challenge the status quo and identify opportunities to improve existing processes. Promote positive engagement, motivate teams through change, and help shift traditional mindsets. Share LSS best practices, validate cost savings (with Production Managers), and report achievements. Collaborate with GEA's LSS organization, coordinators, and local LSS managers. Identify LSS training needs and coordinate training across the region. Identify potential LSS Belt candidates; train and mentor them through certification. Evaluate progress of LSS improvement projects and provide feedback to the Head of Operational Excellence and LSS Steering Committee. Ensure adherence to OSHA and GEA safety standards. Implement processes to ensure compliance with legal, regulatory, and GEA Group standards. Act as a champion of GEA values, aspirations, and objectives for the business and LPT NAM division. Perform all other duties as assigned. Occasional travel within GEA locations to support audits, training, collaboration, and project execution. Your Profile / Qualifications Education: Bachelor's degree in Engineering, Management, or a related field. Professional Experience: 10+ years of experience in quality management, preferably in manufacturing. Strong understanding of quality management principles, methodologies, and tools (ISO, Six Sigma, etc.). Experience working in matrix organizations with the ability to influence and lead without direct authority. Experience in change management and exposure to project-based business environments. Skills & Competencies: Fluent in English (verbal and written). Strong technical expertise, project management skills, and end-to-end process knowledge. Excellent communication and interpersonal skills with the ability to collaborate effectively at all levels and with internal/external stakeholders. Strong leadership abilities with proven experience motivating teams, driving change, and achieving measurable results. Proficiency with quality management tools and software. At GEA, we don't just offer jobs, we offer opportunities to thrive, grow, and make an impact. Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship. GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted, and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Did we spark your interest? Then please click apply above to access our guided application process.
12/03/2025
Full time
Responsibilities / Tasks GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 8 + years, reflecting the strong culture, growth opportunities, and support we provide. Start strong - Medical, dental, and vision coverage begins on your first day Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster Keep learning - Take advantage of tuition reimbursement to further your education or skillset Live well - Our wellness incentive program rewards healthy habits Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses The typical base pay range for this position at the start of employment is expected to be between $140,000 - $160,000 per year + bonus. GEA Group has different base pay ranges for different work locations within the United States. The pay range is not guaranteed compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as a discretionary bonus (based on eligibility) and/or equity awards. This position is responsible for leading and overseeing all aspects of Lean Six Sigma and the company's Quality Management System to ensure the highest standards of quality across the production process. You will partner closely with cross-functional teams-including engineering, design, procurement, service, production, and customer service-to drive improvement and sustainability initiatives that enhance product quality, increase production efficiency, and exceed internal and external customer expectations. The successful candidate will serve as a change agent who motivates others and champions a culture grounded in Lean Six Sigma and quality excellence. This role is based at our Hudson office and follows a hybrid work schedule. Roles and Responsibilities Develop and implement a comprehensive quality management and Lean Six Sigma (LSS) system across manufacturing-including welding, sheet metal, metal finishing, and engineering-to meet industry standards and customer requirements. Lead, train, and support the quality team, providing guidance, feedback, and accountability to achieve high-quality results. Define and monitor quality metrics, goals, and objectives, using data analysis to identify improvement opportunities and preventive actions; collaborate with engineering, design, and CoCs as needed. Work with cross-functional teams to identify and resolve quality issues using root cause analysis and corrective/preventive actions. Develop and maintain quality control plans and standard operating procedures to ensure consistent quality practices across manufacturing, assembly, and installation. Lead quality management and LSS initiatives, including customer complaint resolution, root cause analysis, and implementation of corrective actions. Drive continuous improvement using SPC, lean principles, and Six Sigma methodologies to enhance product quality, reduce defects, and increase efficiency. Monitor industry trends, regulations, and best practices; provide strategic recommendations to maintain compliance and competitive advantage. Build strong relationships with stakeholders to support effective communication and collaboration on quality matters. Represent the company in customer audits, quality certifications, and industry events to demonstrate commitment to quality excellence. Support LPT NAM procurement with audits and assist engineering in resolving quality or performance issues. Partner with Operational Excellence and regional Lean Managers to implement sustainable LSS concepts. Encourage teams to challenge the status quo and identify opportunities to improve existing processes. Promote positive engagement, motivate teams through change, and help shift traditional mindsets. Share LSS best practices, validate cost savings (with Production Managers), and report achievements. Collaborate with GEA's LSS organization, coordinators, and local LSS managers. Identify LSS training needs and coordinate training across the region. Identify potential LSS Belt candidates; train and mentor them through certification. Evaluate progress of LSS improvement projects and provide feedback to the Head of Operational Excellence and LSS Steering Committee. Ensure adherence to OSHA and GEA safety standards. Implement processes to ensure compliance with legal, regulatory, and GEA Group standards. Act as a champion of GEA values, aspirations, and objectives for the business and LPT NAM division. Perform all other duties as assigned. Occasional travel within GEA locations to support audits, training, collaboration, and project execution. Your Profile / Qualifications Education: Bachelor's degree in Engineering, Management, or a related field. Professional Experience: 10+ years of experience in quality management, preferably in manufacturing. Strong understanding of quality management principles, methodologies, and tools (ISO, Six Sigma, etc.). Experience working in matrix organizations with the ability to influence and lead without direct authority. Experience in change management and exposure to project-based business environments. Skills & Competencies: Fluent in English (verbal and written). Strong technical expertise, project management skills, and end-to-end process knowledge. Excellent communication and interpersonal skills with the ability to collaborate effectively at all levels and with internal/external stakeholders. Strong leadership abilities with proven experience motivating teams, driving change, and achieving measurable results. Proficiency with quality management tools and software. At GEA, we don't just offer jobs, we offer opportunities to thrive, grow, and make an impact. Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship. GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted, and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Did we spark your interest? Then please click apply above to access our guided application process.
Position Title: Shift Leader Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $13.50/hr - $15.25/hr Position Description: The primary responsibility of a Shift Leader at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), both personally and, in the absence of a higher-level manager, through other associates on duty during his or her shift. The Shift Leader is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Shift Leaders must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). Required Preferred Job Industries Retail
12/02/2025
Full time
Position Title: Shift Leader Reports to: Store Manager Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift Pay Range: $13.50/hr - $15.25/hr Position Description: The primary responsibility of a Shift Leader at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), both personally and, in the absence of a higher-level manager, through other associates on duty during his or her shift. The Shift Leader is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Shift Leaders must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales. Essential Functions: Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Reporting: Accurate completion of time records and the Customer First Document. Other duties as assigned by Management Minimum Requirements: Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. Ability to understand operating instructions for store equipment and to operate all store equipment. Ability to prepare DipSide items using supplies located in the dip cabinets. Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. Ability to recognize numbers, count and do arithmetic well enough to complete required records. Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. Ability to clean counters and other surfaces. Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes. Ability to tolerate exposure to temperatures as low as degrees Fahrenheit for at least 10 minutes. Ability to raise at least 10 pounds from floor level to a height of 5 feet. Ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments). Required Preferred Job Industries Retail
Middlebury Cheese Company, a Northern Indiana cheese maker, is seeking a Maintenance Operations Manager to lead our team. As a hands-on Maintenance Manager, you will ensure operational efficiency and equipment reliability while fostering team engagement and effectively prioritizing maintenance efforts. The ideal candidate will support continuous improvement initiatives, manage operations staffing and scheduling to meet customer demand, manage contractors, and develop and execute capital projects to maintain and enhance the plant's infrastructure. We are a subsidiary of the Michigan Milk Producers Association, the 10th largest dairy cooperative in the United States serving dairy farmer members in Michigan, Indiana, Ohio and Wisconsin. Why you'll love working here: Competitive salary health and wellness benefits with medical coverage through Blue Cross Blue Shield, including mental health benefits Disability insurance Paid time off Retirement including 401k with employer contributions Personal and professional growth opportunities Employee appreciation events and recognition awards Employee wellness initiatives Employees feedback and suggestion forums Job Responsibilities: Leadership & Team Management Lead and manage the maintenance and operations team across a 3-shift schedule, building a culture of safety, customer service, ownership, and urgency. Set clear performance goals, inspire team engagement, and enforce disciplined prioritization to transform a disengaged workforce into a high-performing unit. Develop training programs to boost technical skills and empower rapid troubleshooting of mechanical and electrical systems. Prepare annual operating budgets and track actual results versus budget focusing on labor efficiency, minimizing product shrink and downgrades and a focus on continuous improvement. Provide decisive, hands-on leadership to resolve complex issues and model accountability. Work with Human Resources to ensure staffing levels meet production needs Process & Reliability Management Ensure equipment readiness for milk reception and production startups, minimizing delays. Oversee Reliability-Centered Maintenance (RCM) programs to reduce unplanned downtime. Implement Preventive (PM) and Predictive (PdM) maintenance strategies, prioritizing tasks that maximize plant uptime. Implement and monitor KPIs (e.g., OEE, downtime reduction) tied directly to plant performance, holding the team accountable for measurable outcomes. Lead root cause analysis for failures, driving swift and effective corrective actions. Quality Control/Sanitation Work with Quality/Sanitation to ensure all products are produced in compliance with company standards and regulatory requirements. Implement and enforce quality control processes, including sampling and testing procedures. Investigate any product quality issues and implement corrective actions. Maintain and manage documentation for quality assurance purposes. Work to achieve excellent ratings for SQF and other customers and regulatory inspections. Health and Safety Ensure compliance with all health, safety, and environmental regulations. Monitor plant safety protocols and conduct regular safety meetings and drills. Address any safety concerns or violations in a timely manner. Ensure maintenance activities meet PMO, OSHA, FDA, and other regulatory standards. Promote a safe working environment per IOSHA standards. Continuous Improvement Identify and implement continuous improvement initiatives to enhance plant efficiency, reduce waste, and optimize maintenance processes. Foster a culture of proactive problem-solving and innovation within the maintenance team. Contractor Management Select, oversee, and coordinate contractors for outsourced maintenance and project work, ensuring quality, timeliness, and adherence to budget. Manage contractor relationships to support the plant's needs while maintaining cost efficiency. Capital Project Development Develop and maintain a list of smaller capital projects to address immediate and future infrastructure needs, ensuring the plant's long-term reliability and performance. Assess the plant's condition to identify both current repair and maintenance needs and future requirements, prioritizing projects based on impact and urgency. Plan, execute, and manage capital projects under a defined complexity threshold, including budgeting, scheduling, and coordination with internal and external stakeholders. Budget & Resource Management Manage the operating budget, controlling costs and approving purchase orders. Prioritize resource allocation to high-impact maintenance and capital project areas, delivering cost savings and efficiency gains. Oversee stock room operations to maintain critical spare parts inventory. Negotiate with vendors to secure timely delivery of materials. Strategic Collaboration Work with MMPA leadership to develop strategies that enhance operational efficiency. Champion maintenance and capital project priorities across departments, aligning efforts with plant performance goals. Collaborate with engineering to integrate control systems with operations. Technical Oversight Troubleshoot electrical control systems, focusing on industrial automation (e.g., Allen-Bradley). Analyze system performance and provide technical recommendations. Train staff on critical equipment maintenance. Education/Experience: Required 5+ years in a plant operations/industrial maintenance leadership role, ideally in food processing or dairy manufacturing. Knowledge of industrial automation (e.g., Allen-Bradley), high-pressure steam, boilers, and pumps. Ability to interpret electrical and mechanical drawings and troubleshoot systems. Experience in continuous improvement initiatives and contractor management. Proven ability to develop and execute capital projects, including budgeting and project management. Proficiency in Microsoft Outlook, Excel, Word, and Project. Willingness to be on call. Preferred Experience with Lean Six Sigma or Continuous Improvement methodologies (e.g., PDCA, DMAIC, Kaizen). Familiarity with dairy processing equipment (e.g., pasteurizers, cheese vats). Advanced certifications in maintenance management or leadership. Personal Attributes Strong leadership and team-building skills to motivate and unify a diverse team. Excellent communication, problem-solving, and organizational abilities. Decisive, tenacious, and results-oriented, with a track record of driving rapid performance improvements. Strategic thinker with the ability to anticipate future plant needs and prioritize accordingly. Committed to safety and compliance. To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the responsibilities. This job description is not designed to contain a comprehensive list of responsibilities that are required of the role. Responsibilities may change at any time with or without notice. The Middlebury Cheese Company provides the opportunity for meaningful work that makes a difference in the dairy industry and in our communities. The diverse talents and perspectives of our employees help us to meet the needs of our member farms and the customers we serve. We are interested in every qualified candidate who is eligible to work in the United States. We are committed to maintaining a safe, healthy, and productive environment for all employees as one of our top priorities. As part of our commitment to your well-being and workplace safety, all applicants are required to undergo a drug screening and background check as part of the hiring process. We are not accepting unsolicited candidate introductions, referrals, or résumés from third-party recruiters or staffing agencies for this position. MMPA is an equal opportunity employer. PI862d7e29654d-2839
12/01/2025
Full time
Middlebury Cheese Company, a Northern Indiana cheese maker, is seeking a Maintenance Operations Manager to lead our team. As a hands-on Maintenance Manager, you will ensure operational efficiency and equipment reliability while fostering team engagement and effectively prioritizing maintenance efforts. The ideal candidate will support continuous improvement initiatives, manage operations staffing and scheduling to meet customer demand, manage contractors, and develop and execute capital projects to maintain and enhance the plant's infrastructure. We are a subsidiary of the Michigan Milk Producers Association, the 10th largest dairy cooperative in the United States serving dairy farmer members in Michigan, Indiana, Ohio and Wisconsin. Why you'll love working here: Competitive salary health and wellness benefits with medical coverage through Blue Cross Blue Shield, including mental health benefits Disability insurance Paid time off Retirement including 401k with employer contributions Personal and professional growth opportunities Employee appreciation events and recognition awards Employee wellness initiatives Employees feedback and suggestion forums Job Responsibilities: Leadership & Team Management Lead and manage the maintenance and operations team across a 3-shift schedule, building a culture of safety, customer service, ownership, and urgency. Set clear performance goals, inspire team engagement, and enforce disciplined prioritization to transform a disengaged workforce into a high-performing unit. Develop training programs to boost technical skills and empower rapid troubleshooting of mechanical and electrical systems. Prepare annual operating budgets and track actual results versus budget focusing on labor efficiency, minimizing product shrink and downgrades and a focus on continuous improvement. Provide decisive, hands-on leadership to resolve complex issues and model accountability. Work with Human Resources to ensure staffing levels meet production needs Process & Reliability Management Ensure equipment readiness for milk reception and production startups, minimizing delays. Oversee Reliability-Centered Maintenance (RCM) programs to reduce unplanned downtime. Implement Preventive (PM) and Predictive (PdM) maintenance strategies, prioritizing tasks that maximize plant uptime. Implement and monitor KPIs (e.g., OEE, downtime reduction) tied directly to plant performance, holding the team accountable for measurable outcomes. Lead root cause analysis for failures, driving swift and effective corrective actions. Quality Control/Sanitation Work with Quality/Sanitation to ensure all products are produced in compliance with company standards and regulatory requirements. Implement and enforce quality control processes, including sampling and testing procedures. Investigate any product quality issues and implement corrective actions. Maintain and manage documentation for quality assurance purposes. Work to achieve excellent ratings for SQF and other customers and regulatory inspections. Health and Safety Ensure compliance with all health, safety, and environmental regulations. Monitor plant safety protocols and conduct regular safety meetings and drills. Address any safety concerns or violations in a timely manner. Ensure maintenance activities meet PMO, OSHA, FDA, and other regulatory standards. Promote a safe working environment per IOSHA standards. Continuous Improvement Identify and implement continuous improvement initiatives to enhance plant efficiency, reduce waste, and optimize maintenance processes. Foster a culture of proactive problem-solving and innovation within the maintenance team. Contractor Management Select, oversee, and coordinate contractors for outsourced maintenance and project work, ensuring quality, timeliness, and adherence to budget. Manage contractor relationships to support the plant's needs while maintaining cost efficiency. Capital Project Development Develop and maintain a list of smaller capital projects to address immediate and future infrastructure needs, ensuring the plant's long-term reliability and performance. Assess the plant's condition to identify both current repair and maintenance needs and future requirements, prioritizing projects based on impact and urgency. Plan, execute, and manage capital projects under a defined complexity threshold, including budgeting, scheduling, and coordination with internal and external stakeholders. Budget & Resource Management Manage the operating budget, controlling costs and approving purchase orders. Prioritize resource allocation to high-impact maintenance and capital project areas, delivering cost savings and efficiency gains. Oversee stock room operations to maintain critical spare parts inventory. Negotiate with vendors to secure timely delivery of materials. Strategic Collaboration Work with MMPA leadership to develop strategies that enhance operational efficiency. Champion maintenance and capital project priorities across departments, aligning efforts with plant performance goals. Collaborate with engineering to integrate control systems with operations. Technical Oversight Troubleshoot electrical control systems, focusing on industrial automation (e.g., Allen-Bradley). Analyze system performance and provide technical recommendations. Train staff on critical equipment maintenance. Education/Experience: Required 5+ years in a plant operations/industrial maintenance leadership role, ideally in food processing or dairy manufacturing. Knowledge of industrial automation (e.g., Allen-Bradley), high-pressure steam, boilers, and pumps. Ability to interpret electrical and mechanical drawings and troubleshoot systems. Experience in continuous improvement initiatives and contractor management. Proven ability to develop and execute capital projects, including budgeting and project management. Proficiency in Microsoft Outlook, Excel, Word, and Project. Willingness to be on call. Preferred Experience with Lean Six Sigma or Continuous Improvement methodologies (e.g., PDCA, DMAIC, Kaizen). Familiarity with dairy processing equipment (e.g., pasteurizers, cheese vats). Advanced certifications in maintenance management or leadership. Personal Attributes Strong leadership and team-building skills to motivate and unify a diverse team. Excellent communication, problem-solving, and organizational abilities. Decisive, tenacious, and results-oriented, with a track record of driving rapid performance improvements. Strategic thinker with the ability to anticipate future plant needs and prioritize accordingly. Committed to safety and compliance. To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the responsibilities. This job description is not designed to contain a comprehensive list of responsibilities that are required of the role. Responsibilities may change at any time with or without notice. The Middlebury Cheese Company provides the opportunity for meaningful work that makes a difference in the dairy industry and in our communities. The diverse talents and perspectives of our employees help us to meet the needs of our member farms and the customers we serve. We are interested in every qualified candidate who is eligible to work in the United States. We are committed to maintaining a safe, healthy, and productive environment for all employees as one of our top priorities. As part of our commitment to your well-being and workplace safety, all applicants are required to undergo a drug screening and background check as part of the hiring process. We are not accepting unsolicited candidate introductions, referrals, or résumés from third-party recruiters or staffing agencies for this position. MMPA is an equal opportunity employer. PI862d7e29654d-2839
