Security officer Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Security Officer to work in Westlake, TX! The Role The Security Representative is a Brand Ambassador for Global Security Operations who provides outstanding customer service during the course of their assigned duties as part of a larger team of security professionals. The incumbent will actively patrol and respond to security incidents while protecting Fidelity's associates, customers, and property. The Security Representative is considered an essential employee who provides 1st responder services in emergency situations and may be required to work rotating shifts including some nights, weekends, and holidays to meet business needs. The Expertise and Skills You Bring Bachelor's degree strongly preferred; equivalent life/work experience (i.e. military service considered) 1-3 years prior security experience in a customer-oriented environment Prior exposure to current security technology & systems Understanding of physical security principles Ability to perf Strong interpersonal skills Ability to build and maintain relationships in a business setting Detail oriented and ability to follow protocol Demonstrated ability to exercise sound judgment under ambiguous circumstances Willingness to work both independently and as part of a larger team Proficient with standard computer applications and ability to learn specialized programs/applications Strong work ethic Perform under stressful conditions The Value You Deliver Conducting focused patrols on foot or by vehicle within assigned area(s) of responsibility Performs routine inspections, audits, and reviews to ensure working order of security equipment and safety of workspaces Using electronic and mechanical devices to monitor, record, and report abnormal conditions Interacting with associates, visitors, vendors, and customers in a professional manner while enforcing company rules, standards, and policies Rendering 1st responder services during emergencies in a calm, deliberate manner within the scope of your training - may act as primary decision maker / incident commander Produce accurate reports and records of activity and incidents Use life safety equipment such as fire extinguishers, first aid supplies, and radios as needed. Dynamic Working At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call "Dynamic Working." Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers. Company Overview Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at . We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at . Information about Fidelity investments At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients . We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. For information about working at Fidelity, visit . Fidelity Investments and Fidelity TalentSource are equal opportunity employers.
05/20/2024
Full time
Security officer Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Security Officer to work in Westlake, TX! The Role The Security Representative is a Brand Ambassador for Global Security Operations who provides outstanding customer service during the course of their assigned duties as part of a larger team of security professionals. The incumbent will actively patrol and respond to security incidents while protecting Fidelity's associates, customers, and property. The Security Representative is considered an essential employee who provides 1st responder services in emergency situations and may be required to work rotating shifts including some nights, weekends, and holidays to meet business needs. The Expertise and Skills You Bring Bachelor's degree strongly preferred; equivalent life/work experience (i.e. military service considered) 1-3 years prior security experience in a customer-oriented environment Prior exposure to current security technology & systems Understanding of physical security principles Ability to perf Strong interpersonal skills Ability to build and maintain relationships in a business setting Detail oriented and ability to follow protocol Demonstrated ability to exercise sound judgment under ambiguous circumstances Willingness to work both independently and as part of a larger team Proficient with standard computer applications and ability to learn specialized programs/applications Strong work ethic Perform under stressful conditions The Value You Deliver Conducting focused patrols on foot or by vehicle within assigned area(s) of responsibility Performs routine inspections, audits, and reviews to ensure working order of security equipment and safety of workspaces Using electronic and mechanical devices to monitor, record, and report abnormal conditions Interacting with associates, visitors, vendors, and customers in a professional manner while enforcing company rules, standards, and policies Rendering 1st responder services during emergencies in a calm, deliberate manner within the scope of your training - may act as primary decision maker / incident commander Produce accurate reports and records of activity and incidents Use life safety equipment such as fire extinguishers, first aid supplies, and radios as needed. Dynamic Working At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call "Dynamic Working." Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers. Company Overview Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at . We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at . Information about Fidelity investments At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients . We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. For information about working at Fidelity, visit . Fidelity Investments and Fidelity TalentSource are equal opportunity employers.
Frye Regional Medical Center
Lincolnton, North Carolina
3,000 Sign on Bonus Eligible Job Summary (PSR) A medical office position responsible for front office processes in the physician practice COMPANY DESCRIPTION Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers. Essential Functions(PSR) Greeting patients entering the physician practice. Answering office phones, making appointments, confirming appointments and rescheduling when necessary. Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance. Assists in checking out patients and assists them with referral processing and scheduling process Collects co-pays and posts charges. Charge entry and patient balance processing. Distributes information to patients regarding office policies, procedures, information about the practice, etc. Explain and enroll patients in the patient portal. Additional responsibilities as needed Benefits - Wide range of benefits options! Here at Frye, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs. HSA 401(K) retirement plan contributions Generous Paid Time Off Accident & Critical Illness Insurance Prescription Assistance with OptumRx Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft. Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week. Free travel and entertainment discount program to ensure you enjoy your time away from work. Why join our team? Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you! Minimum Education High school diploma or equivalent required Graduate from a medical office assistant program preferred Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
05/20/2024
Full time
3,000 Sign on Bonus Eligible Job Summary (PSR) A medical office position responsible for front office processes in the physician practice COMPANY DESCRIPTION Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers. Essential Functions(PSR) Greeting patients entering the physician practice. Answering office phones, making appointments, confirming appointments and rescheduling when necessary. Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance. Assists in checking out patients and assists them with referral processing and scheduling process Collects co-pays and posts charges. Charge entry and patient balance processing. Distributes information to patients regarding office policies, procedures, information about the practice, etc. Explain and enroll patients in the patient portal. Additional responsibilities as needed Benefits - Wide range of benefits options! Here at Frye, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs. HSA 401(K) retirement plan contributions Generous Paid Time Off Accident & Critical Illness Insurance Prescription Assistance with OptumRx Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft. Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week. Free travel and entertainment discount program to ensure you enjoy your time away from work. Why join our team? Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you! Minimum Education High school diploma or equivalent required Graduate from a medical office assistant program preferred Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
SAP HRIS Consultant Remote USA 90+ day contract Target pay $100 - $120 per hour plus expenses Job Description: Need a technical/functional SAP professional who can help a company implement BambooHR into their SAP environment. Do the discovery, roadmapping, project planning, coding, implementation, UAT, and go live. Most likely will extend as this client is only using some aspects of the SAP systems/functionality and may find they need to use others. This is a small company that implemented the SAP systems for reporting to the bigger company that purchased them and is already using SAP on an enterprise level. Will interact daily with the onsite SAP manufacturing users, and bi-weekly with the SAP corporate team who are off-shore in Asia. Will be the only US technical representative for the company during this or any additional phases of SAP implementation. Required Skills: - 7+ years SAP development expertise for financial and HRIS systems (should include BambooHR) - Experience developing API's for 3 rd party software integrations - Demonstrated experience with SAP modules SD,PP, MM, and FI - Experience with doing the entire lifecycle of implementation: discovery, Coding, and UAT, and go-lives. Desired/Bonus Skills (differentiators that will lead to a hire): - Exceptional English communication skills with the power users in the USA - Any experience with Chinese languages/communications skills Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore. Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results. Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold. Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at . We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.
05/20/2024
Full time
SAP HRIS Consultant Remote USA 90+ day contract Target pay $100 - $120 per hour plus expenses Job Description: Need a technical/functional SAP professional who can help a company implement BambooHR into their SAP environment. Do the discovery, roadmapping, project planning, coding, implementation, UAT, and go live. Most likely will extend as this client is only using some aspects of the SAP systems/functionality and may find they need to use others. This is a small company that implemented the SAP systems for reporting to the bigger company that purchased them and is already using SAP on an enterprise level. Will interact daily with the onsite SAP manufacturing users, and bi-weekly with the SAP corporate team who are off-shore in Asia. Will be the only US technical representative for the company during this or any additional phases of SAP implementation. Required Skills: - 7+ years SAP development expertise for financial and HRIS systems (should include BambooHR) - Experience developing API's for 3 rd party software integrations - Demonstrated experience with SAP modules SD,PP, MM, and FI - Experience with doing the entire lifecycle of implementation: discovery, Coding, and UAT, and go-lives. Desired/Bonus Skills (differentiators that will lead to a hire): - Exceptional English communication skills with the power users in the USA - Any experience with Chinese languages/communications skills Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore. Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results. Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold. Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at . We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.
About Xtend Healthcare Xtend Healthcare is a revenue cycle management company focused exclusively on the healthcare industry. The company's services range from full revenue cycle outsourcing, A/R legacy cleanup and extended business office to coding and consulting engagements. As part of Navient (Nasdaq: NAVI), Xtend taps the strength and scale of a large-scale business processing solutions company. Learn more at THIS POSITION RESIDES IN HAWAII. REMOTE POSITION NEED TO TRAVEL OCCASIONALLY TO KAILUA-KONA, HAWAII. Xtend Healthcare is looking for a Supervisor, Patient Business Services. This position will be responsible for leading a team of professionals that provide business office functions for the hospital and its clinics. Areas of responsibility include: Overseeing Patient Access and Registration, Scheduling, cash posting, cashiering, reconciliation management of the business office Overseeing financial counseling, charity care, self-pay monitoring, collection agency management/referrals Overseeing customer call center for patients' inquiries, payments, and general assistance Overseeing correspondence (mail) management (scanning) Performs special projects for Leadership and/or the Client JOB SUMMARY: Project Work: Assigning and managing workflow. Reviews staff audit reports and summaries to ensure accuracy. Acts as a back up to staff for clients as needed. Personnel Management: Staffing, orientation, and training. Leading staff on completion of daily work tasks. Evaluating performance and carrying out improvement activities. Holds team meetings and attends all departmental management meetings. Manages team members to Xtend policies and procedures. Customer Service: Client liaison to communicate account inquiries, escalated matters, tends and industry news. Manages patient satisfaction regarding patient registration process. Assures accuracy and patient satisfaction for scheduling. Analysis/Reporting: Identifies trends and reports to Project Leaders. Identifies educational webinars/documentation for staff. Identifies staff who do not meet productivity standards weekly. Using reporting to identify gaps and making continuous improvements. Miscellaneous Tasks: Completion of staff productivity and scoring where applicable. Completion/Approval of Workday time-keeping reports daily and bi-weekly. Completion of random reports/tasks needed by Project Manager/Director/AVP MINMIMUM REQUIREMENTS: High school diploma Previous Management experience minimum of one year ( additional equivalent education above the required minimum may substitute for the required level of experience) Registration experience EPIC experience Working Excel and Microsoft Office products knowledge Be able to manage a 7 day/week staff PREFERRED QUALIFICATIONS: An understanding of healthcare billing practices and compliant claims preparation for both governmental and commercial payers. Experience with banking, reconciliation, accounting, and general business office operations a plus. Revenue Cycle Certifications: The following are recognized professional certifications: Certified Professional Account Representative (CPAR), Certified Revenue Cycle Representative (CRCR) or Certified Professional Biller (CPB). Strong written and verbal communication skills Detail oriented and strong organizational skills Business writing skills Ability to manage confidential and sensitive information Strong planning, problem-solving and analytical skills All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability. EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America. Navient is a drug free workplace.
05/20/2024
Full time
About Xtend Healthcare Xtend Healthcare is a revenue cycle management company focused exclusively on the healthcare industry. The company's services range from full revenue cycle outsourcing, A/R legacy cleanup and extended business office to coding and consulting engagements. As part of Navient (Nasdaq: NAVI), Xtend taps the strength and scale of a large-scale business processing solutions company. Learn more at THIS POSITION RESIDES IN HAWAII. REMOTE POSITION NEED TO TRAVEL OCCASIONALLY TO KAILUA-KONA, HAWAII. Xtend Healthcare is looking for a Supervisor, Patient Business Services. This position will be responsible for leading a team of professionals that provide business office functions for the hospital and its clinics. Areas of responsibility include: Overseeing Patient Access and Registration, Scheduling, cash posting, cashiering, reconciliation management of the business office Overseeing financial counseling, charity care, self-pay monitoring, collection agency management/referrals Overseeing customer call center for patients' inquiries, payments, and general assistance Overseeing correspondence (mail) management (scanning) Performs special projects for Leadership and/or the Client JOB SUMMARY: Project Work: Assigning and managing workflow. Reviews staff audit reports and summaries to ensure accuracy. Acts as a back up to staff for clients as needed. Personnel Management: Staffing, orientation, and training. Leading staff on completion of daily work tasks. Evaluating performance and carrying out improvement activities. Holds team meetings and attends all departmental management meetings. Manages team members to Xtend policies and procedures. Customer Service: Client liaison to communicate account inquiries, escalated matters, tends and industry news. Manages patient satisfaction regarding patient registration process. Assures accuracy and patient satisfaction for scheduling. Analysis/Reporting: Identifies trends and reports to Project Leaders. Identifies educational webinars/documentation for staff. Identifies staff who do not meet productivity standards weekly. Using reporting to identify gaps and making continuous improvements. Miscellaneous Tasks: Completion of staff productivity and scoring where applicable. Completion/Approval of Workday time-keeping reports daily and bi-weekly. Completion of random reports/tasks needed by Project Manager/Director/AVP MINMIMUM REQUIREMENTS: High school diploma Previous Management experience minimum of one year ( additional equivalent education above the required minimum may substitute for the required level of experience) Registration experience EPIC experience Working Excel and Microsoft Office products knowledge Be able to manage a 7 day/week staff PREFERRED QUALIFICATIONS: An understanding of healthcare billing practices and compliant claims preparation for both governmental and commercial payers. Experience with banking, reconciliation, accounting, and general business office operations a plus. Revenue Cycle Certifications: The following are recognized professional certifications: Certified Professional Account Representative (CPAR), Certified Revenue Cycle Representative (CRCR) or Certified Professional Biller (CPB). Strong written and verbal communication skills Detail oriented and strong organizational skills Business writing skills Ability to manage confidential and sensitive information Strong planning, problem-solving and analytical skills All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability. EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America. Navient is a drug free workplace.
Why USAA? Let's do something that really matters. We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special! It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After completion of training and six months of working in the position, you'll have the opportunity to work in office three days a week. Relocation assistance is not available for this position. The Opportunity We are currently seeking dedicated professionals to work in our Phoenix office for future customer service claims opportunities in 2024. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Work schedules will vary and may include some nights and weekends. The range for the work schedules could fall anywhere between 7:00 am to 8:30 PM local time. Schedules will be assigned based on business needs. Regularly scheduled shift hours after 6 p.m. local time during the week and/or on the weekend will be eligible for shift premium pay. As a Customer Service Claims Representative you will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all auto OR property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members. What you'll do: Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation. Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling. Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented. Resolve status inquiries and, when appropriate, route to handling adjuster. Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels. Apply strong time management skills by closely adhering to assigned work schedule. Embrace continuous improvement and development through coaching and collaboration with manager and team members. Use strong call management skills by assisting members within a timely manner and limiting non-productive time. May assign or initiate emergency services when required on specific claims. Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours. Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically. Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment. Ability to prioritize and multi-task while navigating through multiple business applications. Successful completion of a job-related assessment is required. May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees) What sets you apart: US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The hiring range for this position is: $43,750 to $45,750. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/20/2024
Full time
Why USAA? Let's do something that really matters. We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special! It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After completion of training and six months of working in the position, you'll have the opportunity to work in office three days a week. Relocation assistance is not available for this position. The Opportunity We are currently seeking dedicated professionals to work in our Phoenix office for future customer service claims opportunities in 2024. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Work schedules will vary and may include some nights and weekends. The range for the work schedules could fall anywhere between 7:00 am to 8:30 PM local time. Schedules will be assigned based on business needs. Regularly scheduled shift hours after 6 p.m. local time during the week and/or on the weekend will be eligible for shift premium pay. As a Customer Service Claims Representative you will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all auto OR property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members. What you'll do: Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation. Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling. Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented. Resolve status inquiries and, when appropriate, route to handling adjuster. Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels. Apply strong time management skills by closely adhering to assigned work schedule. Embrace continuous improvement and development through coaching and collaboration with manager and team members. Use strong call management skills by assisting members within a timely manner and limiting non-productive time. May assign or initiate emergency services when required on specific claims. Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours. Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically. Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment. Ability to prioritize and multi-task while navigating through multiple business applications. Successful completion of a job-related assessment is required. May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees) What sets you apart: US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The hiring range for this position is: $43,750 to $45,750. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Primerica has a 46 year track record of providing middle income families with low cost high value term life insurance across all 50 states & Canada with the largest sales force in North America. This sales opportunity can be fully remote. Great for the stay-at-home career seeker. Full-time traveler friendly! More about the role: No prior experience in financial services is required. All required pre-licensing courses and required state licenses are covered by Primerica (Fingerprints required in some states). This is an opportunity to be trained to be an insurance sales agent or a field trainer of sales agents. Options to be a part time representative, a full time self employed agent, a recruiter/trainer of agents, or a builder of brokerages. No sales quotas enforced. Weekly extensive training provided & recommended via Zoom. The desired candidate is required to learn: sales strategies networking recruiting Online prospecting overcoming objections presentations Field training Developing/replicating systems Use of Zoom Cloud Meetings The desired candidate can obtain the following skills: Excellent written and verbal communication skills Strong customer service skills Thrive in a flexible environment Entrepreneurial Mindset Strong leadership and decision-making skills Ability to develop, manage and drive growth Goal Oriented Requirements: Must be 18+ (This is a FEDERAL REQUIREMENT) Must pass a criminal background check (No Felonies) Must have access to reliable wifi Must have access to Zoom Cloud Meetings Any other material/equipment must be provided by agent as this is an independent contractor position, however tax write off advantages are available Self Disciplined Trustworthy Company provided: - Paid training program - State & Federal Licenses - Part or Full time Flex options - Commissions and Bonus Based Compensation Residual income, stock opportunities, & tax advantages available
05/20/2024
Primerica has a 46 year track record of providing middle income families with low cost high value term life insurance across all 50 states & Canada with the largest sales force in North America. This sales opportunity can be fully remote. Great for the stay-at-home career seeker. Full-time traveler friendly! More about the role: No prior experience in financial services is required. All required pre-licensing courses and required state licenses are covered by Primerica (Fingerprints required in some states). This is an opportunity to be trained to be an insurance sales agent or a field trainer of sales agents. Options to be a part time representative, a full time self employed agent, a recruiter/trainer of agents, or a builder of brokerages. No sales quotas enforced. Weekly extensive training provided & recommended via Zoom. The desired candidate is required to learn: sales strategies networking recruiting Online prospecting overcoming objections presentations Field training Developing/replicating systems Use of Zoom Cloud Meetings The desired candidate can obtain the following skills: Excellent written and verbal communication skills Strong customer service skills Thrive in a flexible environment Entrepreneurial Mindset Strong leadership and decision-making skills Ability to develop, manage and drive growth Goal Oriented Requirements: Must be 18+ (This is a FEDERAL REQUIREMENT) Must pass a criminal background check (No Felonies) Must have access to reliable wifi Must have access to Zoom Cloud Meetings Any other material/equipment must be provided by agent as this is an independent contractor position, however tax write off advantages are available Self Disciplined Trustworthy Company provided: - Paid training program - State & Federal Licenses - Part or Full time Flex options - Commissions and Bonus Based Compensation Residual income, stock opportunities, & tax advantages available
Job Description: Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 & 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you ll support Fidelity s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis. What to expect… In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center. Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams. Build and Solidify Skills: You ll continue to spend four days a week working from home and one day a week in an Investor Center, where you ll support customers with increasing complexity to develop and hone your skills. You ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center. Discover Success: You ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning. Advantages of our career development experience… You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don t need a finance background or college degree to succeed in this role. You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion. You are growing. From day one you ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path. You get variety. You ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you ll need as you prepare to be in the Investor Center each day. The expertise we re looking for… High energy and enthusiasm with a natural passion for helping people Flexibility and self-motivation Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment The Skills You Bring Eagerness to learn and build a career in financial services Ability to deliver an outstanding customer experience Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once Coachability, collaboration and curiosity will fuel your success Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. Certifications: You will be given paid time and support to obtain SIE FINRA, Series 07 FINRA, Series 66 FINRA Certifications: Series 07 - FINRA, Series 66 - FINRA Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money. Join Us At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you ve always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to .
05/20/2024
Full time
Job Description: Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 & 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you ll support Fidelity s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis. What to expect… In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center. Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams. Build and Solidify Skills: You ll continue to spend four days a week working from home and one day a week in an Investor Center, where you ll support customers with increasing complexity to develop and hone your skills. You ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center. Discover Success: You ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning. Advantages of our career development experience… You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don t need a finance background or college degree to succeed in this role. You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion. You are growing. From day one you ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path. You get variety. You ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you ll need as you prepare to be in the Investor Center each day. The expertise we re looking for… High energy and enthusiasm with a natural passion for helping people Flexibility and self-motivation Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment The Skills You Bring Eagerness to learn and build a career in financial services Ability to deliver an outstanding customer experience Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once Coachability, collaboration and curiosity will fuel your success Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. Certifications: You will be given paid time and support to obtain SIE FINRA, Series 07 FINRA, Series 66 FINRA Certifications: Series 07 - FINRA, Series 66 - FINRA Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money. Join Us At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you ve always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to .
Triad Financial Service Inc.
Jacksonville, Florida
Job Category: IT Requisition Number: LEADS001534 Posted: May 3, 2024 Full-Time Rate: $115,000 USD per year Jacksonville, FL 32224, USA Job Details Description Position Overview The Lead Software Developer is an individual contributor role and serves in a technical subject matter expert position responsible for the design, building, deployment and support of custom software applications and product integrations. This role provides guidance to the team in best practices and is also charged with providing specific tiered support for custom applications. The Lead Software Developer will provide weekly status updates to the IT leadership for ongoing projects and operational activities. Requires participation in the modification of software applications or architecture to resolve issues and plan for future growth, and acts as the subject matter expert for application code across multiple lines of business. Essential Functions • Lead the development team in designing, developing, and implementing custom software solutions and integrations to third-party platforms. • Serve as a subject matter expert for technical project and application decisions. • Mentor and guide other software developers in best practices for application development. • Develop and manage effective working relationships with other departments, groups, or personnel. • Design, develop, test, document and implement highly available and high-quality applications on time and in accordance with requirements. • Analyze performance of programs and take proactive actions to correct any discrepancies. • Help drive and adhere to development standards that allow for proper maintenance and patching. • Lead and participate in technology upgrade efforts, planning and execution. • Take ownership, provide troubleshooting and resolution of support issues. • Provide the implementation and deployment of new software systems. • Set technical visions for various projects and operational initiatives. • Identify new or additional opportunities for all services provided by the IT team. • Assist in defining development and deployment standards and best practices. • Ensure technology standards and best practices are met on projects and operational activities. • Contribute to all phases of development life cycle. • Creates and maintains technical documentation. The above is not an all-inclusive list of all duties performed by this job title, only a representative summary of the primary duties and responsibilities. Incumbents may be required to perform other additional duties as assigned. Minimum Qualifications • Bachelor's degree in computer science, related field or equivalent experience. (Master's Preferred) • 7+ years developing enterprise web applications using Microsoft technologies, .NET Core and Framework, including strong grasp of C# and Web API, with at least 3 years cloud development. • 7+ years of experience in .NET software development technology stacks. • 7+ years of experience with Microsoft SQL Server creating stored procedures and schema design. • 5+ years of experience using software repository tools such as TFS or Git. • 5+ years of experience with integrating and working with e-commerce systems. • 3+ years of experience with Angular (Node.js and React.js experience are a plus) • 3+ years of experience integrating with ERP and financial systems. (Highly Preferred) • People management experience is a plus, but not required. Knowledge, Skills & Abilities • Ability to lead work efforts and drive technology decisions in a team. • Thorough knowledge of current technology solutions for internet, hand-held/mobile devices, personal computers, and networks. • Advanced knowledge of HTML, client-based frameworks built on JavaScript such as AngularJS and sever based programming languages such as C#. • Advanced experience with performance profiling and tuning of web applications. • Advanced experience on how to use, maintain, monitor, and deploy to Microsoft Azure and on-prem servers. • Advanced experience in debugging, performance profiling, and tuning of .NET applications. • Experience working within an iterative development and continuous integration process and other systems development life cycles. • Experience working within a DevSecOps environment. • Comprehensive experience in overall end-to-end Software Engineering in an agile environment. • Decision making skills as it relates to complex system issues. • Good planning, organizing and problem-solving skills. • Use initiative, exercise good judgment, and exhibit business savvy orientation. • Very strong conceptual, analytical, judgment and communication abilities. • Very strong teamwork and mentoring skills. Compensation details: 115000 Hourly Wage PId6bcf6cfc23c-5422
05/20/2024
Full time
Job Category: IT Requisition Number: LEADS001534 Posted: May 3, 2024 Full-Time Rate: $115,000 USD per year Jacksonville, FL 32224, USA Job Details Description Position Overview The Lead Software Developer is an individual contributor role and serves in a technical subject matter expert position responsible for the design, building, deployment and support of custom software applications and product integrations. This role provides guidance to the team in best practices and is also charged with providing specific tiered support for custom applications. The Lead Software Developer will provide weekly status updates to the IT leadership for ongoing projects and operational activities. Requires participation in the modification of software applications or architecture to resolve issues and plan for future growth, and acts as the subject matter expert for application code across multiple lines of business. Essential Functions • Lead the development team in designing, developing, and implementing custom software solutions and integrations to third-party platforms. • Serve as a subject matter expert for technical project and application decisions. • Mentor and guide other software developers in best practices for application development. • Develop and manage effective working relationships with other departments, groups, or personnel. • Design, develop, test, document and implement highly available and high-quality applications on time and in accordance with requirements. • Analyze performance of programs and take proactive actions to correct any discrepancies. • Help drive and adhere to development standards that allow for proper maintenance and patching. • Lead and participate in technology upgrade efforts, planning and execution. • Take ownership, provide troubleshooting and resolution of support issues. • Provide the implementation and deployment of new software systems. • Set technical visions for various projects and operational initiatives. • Identify new or additional opportunities for all services provided by the IT team. • Assist in defining development and deployment standards and best practices. • Ensure technology standards and best practices are met on projects and operational activities. • Contribute to all phases of development life cycle. • Creates and maintains technical documentation. The above is not an all-inclusive list of all duties performed by this job title, only a representative summary of the primary duties and responsibilities. Incumbents may be required to perform other additional duties as assigned. Minimum Qualifications • Bachelor's degree in computer science, related field or equivalent experience. (Master's Preferred) • 7+ years developing enterprise web applications using Microsoft technologies, .NET Core and Framework, including strong grasp of C# and Web API, with at least 3 years cloud development. • 7+ years of experience in .NET software development technology stacks. • 7+ years of experience with Microsoft SQL Server creating stored procedures and schema design. • 5+ years of experience using software repository tools such as TFS or Git. • 5+ years of experience with integrating and working with e-commerce systems. • 3+ years of experience with Angular (Node.js and React.js experience are a plus) • 3+ years of experience integrating with ERP and financial systems. (Highly Preferred) • People management experience is a plus, but not required. Knowledge, Skills & Abilities • Ability to lead work efforts and drive technology decisions in a team. • Thorough knowledge of current technology solutions for internet, hand-held/mobile devices, personal computers, and networks. • Advanced knowledge of HTML, client-based frameworks built on JavaScript such as AngularJS and sever based programming languages such as C#. • Advanced experience with performance profiling and tuning of web applications. • Advanced experience on how to use, maintain, monitor, and deploy to Microsoft Azure and on-prem servers. • Advanced experience in debugging, performance profiling, and tuning of .NET applications. • Experience working within an iterative development and continuous integration process and other systems development life cycles. • Experience working within a DevSecOps environment. • Comprehensive experience in overall end-to-end Software Engineering in an agile environment. • Decision making skills as it relates to complex system issues. • Good planning, organizing and problem-solving skills. • Use initiative, exercise good judgment, and exhibit business savvy orientation. • Very strong conceptual, analytical, judgment and communication abilities. • Very strong teamwork and mentoring skills. Compensation details: 115000 Hourly Wage PId6bcf6cfc23c-5422
Make your mark at Comcast a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary The Communications Engineering organization at Comcast innovates, develops, delivers, and operates voice and unified communications products to our residential, commercial, and wholesale customers. As a member of this team, you will be part of a high-performance engineering organization focused on providing the most reliable, secure, and high-quality experience at scale to our customers. Our teams achieve this outcome by continuously improving our products utilizing modern DevSecOps practices in an end-to-end approach. Our culture focuses on constant learning, diversity of people, dynamic collaboration, and open communications. Comcast voice and unified communications products set the standard in a highly competitive marketplace, and it is through our technology driven approach that we achieve the best customer experience for our products. Job Description Core Responsibilities Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs. Designs new software and web applications, supports applications under development and customizes current applications. Assists with the software update process for existing applications and roll-outs of software releases. Participates in training representatives and operations staff on internally developed software applications. Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects. Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior-level Software Development Engineers. Works with Quality Assurance team to determine if applications fit specification and technical requirements. Displays in-depth knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty. Displays in-depth knowledge of and ability to apply, process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences. Displays knowledge of and ability to apply, project management skills. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Required Skills: Ansible Applications Support CI/CD Cloud Administration Communication Debugging Infrastructure Deployment IT Automation Kubernetes Log Management Monitoring Tools Python (Programming Language) Terraform Suggested Skills Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
05/20/2024
Full time
Make your mark at Comcast a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary The Communications Engineering organization at Comcast innovates, develops, delivers, and operates voice and unified communications products to our residential, commercial, and wholesale customers. As a member of this team, you will be part of a high-performance engineering organization focused on providing the most reliable, secure, and high-quality experience at scale to our customers. Our teams achieve this outcome by continuously improving our products utilizing modern DevSecOps practices in an end-to-end approach. Our culture focuses on constant learning, diversity of people, dynamic collaboration, and open communications. Comcast voice and unified communications products set the standard in a highly competitive marketplace, and it is through our technology driven approach that we achieve the best customer experience for our products. Job Description Core Responsibilities Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs. Designs new software and web applications, supports applications under development and customizes current applications. Assists with the software update process for existing applications and roll-outs of software releases. Participates in training representatives and operations staff on internally developed software applications. Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects. Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior-level Software Development Engineers. Works with Quality Assurance team to determine if applications fit specification and technical requirements. Displays in-depth knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty. Displays in-depth knowledge of and ability to apply, process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences. Displays knowledge of and ability to apply, project management skills. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Required Skills: Ansible Applications Support CI/CD Cloud Administration Communication Debugging Infrastructure Deployment IT Automation Kubernetes Log Management Monitoring Tools Python (Programming Language) Terraform Suggested Skills Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Russell Tobin & Associates
Winston Salem, North Carolina
What are we looking for in our SCOM Administrator? Schedule: Tuesday - Saturday 9:00am - 5:00pm Mode: Hybrid - 2 to 3 days in a week office The employee will work through a training period of approximately 5 weeks; during training they may work alternate shifts. Position Summary: The SCOM Administrator will ensure technology is running as designed to deliver products to customers. To identify, log and resolve any issues. Candidate should be mature, self-motivated, extremely well-organized and detail-oriented, able to function under pressure and handle numerous tasks simultaneously. The position would be well-suited to a candidate who thrives in a fast-paced environment and is meticulous. S/he must be able to take initiative, prioritize with minimal supervision and work independently, as well as part of a team. Qualifications Required: Bachelor's degree or education/training in an IT related field 3+ years' experience with Cisco routers switches and Firewalls 3+ years' experience with system center operations manager (SCOM 2012/19) 3+ years' experience with authoring management packs 3+ years' experience with dashboarding and alerting with SCOM 3+ years' experience with working with Database, MQ, WebSphere 3+ years' experience with Red Hat Linux and AIX Servers in an enterprise environment 3+ years of experience in developing and support of distributed financial services transaction processing platforms 2+ years using VMWARE 5.X or 6.X Experience using various versions of Windows Servers Experience in analyzing debugging issues as it applies to Cisco switches and routers Experience supporting IP Telephony systems Strong hands on experience with JAVA server side technology and J2EE App server preferably WebSphere Experience with payment products, operations, and technology Strong working knowledge of UNIX/LINUX commands, shell scripting and database queries (e.g. for troubleshooting as well as data patching) Datacenter and Monitoring Experience Strong knowledge of relational database Microsoft SQL and DB2 Excellent analytical, troubleshooting and problem-solving skills Must be detail oriented and organized in both thought and practice Good verbal and written communication skills Must have a professional demeanor and be able to effectively work with external customers, vendors and staff Ability to work under pressure and handle conflicting priorities Must be a strong team player Ability to set priorities and handle multiple tasks and projects in a fast-paced environment Qualifications desired: Experience with credit card processing application, digital wallets, emerging payments, mobile payments Unisys Mainframe Experience CCNA, CCNP, MCSE and ITIL certification IMB MQ and Connect Direct experience Linux Shell Scripting Vendor management experience Essential Functions and Responsibilities: Assist in the support of servers, network devices and mainframes at all facilities for hardware or software errors Design and execute diagnostic tests to monitor the health and performance of computer systems and communications equipment Monitor client help desk calls and assist in the in resolution of problems; escalate problems to internal technical groups as appropriate Test and install communications equipment for internal and external customer use Create documentation that will troubleshoot internal networks and systems efficiently Provide training for Operations Representatives on the various networks and systems that client supports Provide enhanced network support for WAN and IP Telephony networks Proactively contact participants when surveillance systems identify connectivity issues Interface with vendors and clients to repair and resolve installation issues Support wide-area MPLS services, as well as other communication lines, for all customer communication links Implement changes in our customer facing environments Coordinate and participate in Disaster Recovery exercises Prepare Operations for the implementation or decommission of services Assist on various team projects to ensure Continual Service Improvements occur within Operations Engage with technical teams at our client banks, E-Wallets and payment networks to develop technical solution design for integration projects Triage and troubleshoot and resolve escalated production issues on a complex mission critical application Perform root cause analysis of issues Develop run-books for recurring issues, system implementation, shutdown and recovery Support release implementation, infrastructure upgrades, maintenance and disaster recovery testing Support Java, WebSphere & File Transfer applications Rate/Salary: $65,000 - $85,000/ year (Depending on experience)
05/20/2024
Full time
What are we looking for in our SCOM Administrator? Schedule: Tuesday - Saturday 9:00am - 5:00pm Mode: Hybrid - 2 to 3 days in a week office The employee will work through a training period of approximately 5 weeks; during training they may work alternate shifts. Position Summary: The SCOM Administrator will ensure technology is running as designed to deliver products to customers. To identify, log and resolve any issues. Candidate should be mature, self-motivated, extremely well-organized and detail-oriented, able to function under pressure and handle numerous tasks simultaneously. The position would be well-suited to a candidate who thrives in a fast-paced environment and is meticulous. S/he must be able to take initiative, prioritize with minimal supervision and work independently, as well as part of a team. Qualifications Required: Bachelor's degree or education/training in an IT related field 3+ years' experience with Cisco routers switches and Firewalls 3+ years' experience with system center operations manager (SCOM 2012/19) 3+ years' experience with authoring management packs 3+ years' experience with dashboarding and alerting with SCOM 3+ years' experience with working with Database, MQ, WebSphere 3+ years' experience with Red Hat Linux and AIX Servers in an enterprise environment 3+ years of experience in developing and support of distributed financial services transaction processing platforms 2+ years using VMWARE 5.X or 6.X Experience using various versions of Windows Servers Experience in analyzing debugging issues as it applies to Cisco switches and routers Experience supporting IP Telephony systems Strong hands on experience with JAVA server side technology and J2EE App server preferably WebSphere Experience with payment products, operations, and technology Strong working knowledge of UNIX/LINUX commands, shell scripting and database queries (e.g. for troubleshooting as well as data patching) Datacenter and Monitoring Experience Strong knowledge of relational database Microsoft SQL and DB2 Excellent analytical, troubleshooting and problem-solving skills Must be detail oriented and organized in both thought and practice Good verbal and written communication skills Must have a professional demeanor and be able to effectively work with external customers, vendors and staff Ability to work under pressure and handle conflicting priorities Must be a strong team player Ability to set priorities and handle multiple tasks and projects in a fast-paced environment Qualifications desired: Experience with credit card processing application, digital wallets, emerging payments, mobile payments Unisys Mainframe Experience CCNA, CCNP, MCSE and ITIL certification IMB MQ and Connect Direct experience Linux Shell Scripting Vendor management experience Essential Functions and Responsibilities: Assist in the support of servers, network devices and mainframes at all facilities for hardware or software errors Design and execute diagnostic tests to monitor the health and performance of computer systems and communications equipment Monitor client help desk calls and assist in the in resolution of problems; escalate problems to internal technical groups as appropriate Test and install communications equipment for internal and external customer use Create documentation that will troubleshoot internal networks and systems efficiently Provide training for Operations Representatives on the various networks and systems that client supports Provide enhanced network support for WAN and IP Telephony networks Proactively contact participants when surveillance systems identify connectivity issues Interface with vendors and clients to repair and resolve installation issues Support wide-area MPLS services, as well as other communication lines, for all customer communication links Implement changes in our customer facing environments Coordinate and participate in Disaster Recovery exercises Prepare Operations for the implementation or decommission of services Assist on various team projects to ensure Continual Service Improvements occur within Operations Engage with technical teams at our client banks, E-Wallets and payment networks to develop technical solution design for integration projects Triage and troubleshoot and resolve escalated production issues on a complex mission critical application Perform root cause analysis of issues Develop run-books for recurring issues, system implementation, shutdown and recovery Support release implementation, infrastructure upgrades, maintenance and disaster recovery testing Support Java, WebSphere & File Transfer applications Rate/Salary: $65,000 - $85,000/ year (Depending on experience)
Russell Tobin is looking to hire a Technical Support Representative based in Columbus, OH for our client who is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. Job title: The Service Desk Analyst Location: Columbus, OH Duration: 6 months Pay rate: $21.00/hour
05/20/2024
Full time
Russell Tobin is looking to hire a Technical Support Representative based in Columbus, OH for our client who is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. Job title: The Service Desk Analyst Location: Columbus, OH Duration: 6 months Pay rate: $21.00/hour
Russell Tobin is looking to hire a Technical Support Representative based in, Alpharetta, GA for our client who is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. Job title: Technical Support Representative Location: Alpharetta, GA Duration: 6 months + Pay rate: $21.00/hour
05/20/2024
Full time
Russell Tobin is looking to hire a Technical Support Representative based in, Alpharetta, GA for our client who is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. Job title: Technical Support Representative Location: Alpharetta, GA Duration: 6 months + Pay rate: $21.00/hour
Make your mark at Comcast a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary The Unified Endpoint Management team is responsible for the modern management platforms used to deliver business applications and secure all laptops, desktops and mobile devices across Comcast. Partnering with various teams and organizations, we develop solutions to provide a consistent and secure client device experience for all employees and contractors. We are currently expanding our team to help build out a new Azure Virtual Desktop environment for the Comcast Government Services group. The AVD Platform Engineer will work closely within a team of engineers to architect and deploy new solutions supporting secure virtual platforms for the business This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future Job Description Core Responsibilities Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs. Designs new software and web applications, supports applications under development and customizes current applications. Assists with the software update process for existing applications and roll-outs of software releases. Participates in training representatives and operations staff on internally developed software applications. Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects. Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior-level Software Development Engineers. Works with Quality Assurance team to determine if applications fit specification and technical requirements. Displays in-depth knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty. Displays in-depth knowledge of and ability to apply, process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences. Displays knowledge of and ability to apply, project management skills. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Partners with the AVD engineering team and other functional areas to ensure the most efficient solution is designed to meet business needs. Contributes to the overall platform implementation strategy and participates in appropriate forums, meetings, presentations, etc. to meet goals. Ensures solutions are well engineered, scalable, maintainable, and delivered on schedule. Tracks and documents requirements for platform projects and enhancements. Demonstrated experience within the implementation, management, and support of Virtual Desktop environments. Strong understanding of Azure cloud services and concepts including networking, compute, storage, subscriptions, and security. Experience with IP Networking, VNet peering, Azure Firewall, and Entra ID. Deep understanding of the cloud computing model, information risk and security guidelines and architecture standards and best practices. Designing, building, testing, automating, monitoring, and supporting components within a modern digital service platform in production environments. Experience in creating, administering, and maintaining Azure cloud resources specifically Virtual Machines, App Services, Azure Functions, Azure SQL Database, Virtual Network, Azure DNS, and API Manager. Excellent analytical and problem-solving skills. Consistent exercise of independent judgment and discretion in matters of significance. Preferred Platform and Technology Experience: Azure Virtual Desktop Azure Government Community Cloud Nerdio Manager FSLogix Azure Image Builder Packer Log Analytics/KQL PowerShell Intune device management Minimum Qualifications: 1+ years of experience working on Azure virtual desktop services. 1+ years of experience working in Government sector. 1+ years of experience in creating, administering, and maintaining Azure cloud resources. 2+ years of Virtual Desktop Infrastructure experience Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
05/20/2024
Full time
Make your mark at Comcast a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary The Unified Endpoint Management team is responsible for the modern management platforms used to deliver business applications and secure all laptops, desktops and mobile devices across Comcast. Partnering with various teams and organizations, we develop solutions to provide a consistent and secure client device experience for all employees and contractors. We are currently expanding our team to help build out a new Azure Virtual Desktop environment for the Comcast Government Services group. The AVD Platform Engineer will work closely within a team of engineers to architect and deploy new solutions supporting secure virtual platforms for the business This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future Job Description Core Responsibilities Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs. Designs new software and web applications, supports applications under development and customizes current applications. Assists with the software update process for existing applications and roll-outs of software releases. Participates in training representatives and operations staff on internally developed software applications. Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects. Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior-level Software Development Engineers. Works with Quality Assurance team to determine if applications fit specification and technical requirements. Displays in-depth knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty. Displays in-depth knowledge of and ability to apply, process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences. Displays knowledge of and ability to apply, project management skills. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Partners with the AVD engineering team and other functional areas to ensure the most efficient solution is designed to meet business needs. Contributes to the overall platform implementation strategy and participates in appropriate forums, meetings, presentations, etc. to meet goals. Ensures solutions are well engineered, scalable, maintainable, and delivered on schedule. Tracks and documents requirements for platform projects and enhancements. Demonstrated experience within the implementation, management, and support of Virtual Desktop environments. Strong understanding of Azure cloud services and concepts including networking, compute, storage, subscriptions, and security. Experience with IP Networking, VNet peering, Azure Firewall, and Entra ID. Deep understanding of the cloud computing model, information risk and security guidelines and architecture standards and best practices. Designing, building, testing, automating, monitoring, and supporting components within a modern digital service platform in production environments. Experience in creating, administering, and maintaining Azure cloud resources specifically Virtual Machines, App Services, Azure Functions, Azure SQL Database, Virtual Network, Azure DNS, and API Manager. Excellent analytical and problem-solving skills. Consistent exercise of independent judgment and discretion in matters of significance. Preferred Platform and Technology Experience: Azure Virtual Desktop Azure Government Community Cloud Nerdio Manager FSLogix Azure Image Builder Packer Log Analytics/KQL PowerShell Intune device management Minimum Qualifications: 1+ years of experience working on Azure virtual desktop services. 1+ years of experience working in Government sector. 1+ years of experience in creating, administering, and maintaining Azure cloud resources. 2+ years of Virtual Desktop Infrastructure experience Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Make your mark at Comcast a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary The Unified Endpoint Management team is responsible for the modern management platforms used to deliver business applications and secure all laptops, desktops and mobile devices across Comcast. Partnering with various teams and organizations, we develop solutions to provide a consistent and secure client device experience for all employees and contractors. We are currently expanding our team to help build out a new Azure Virtual Desktop environment for the Comcast Government Services group. The AVD Platform Engineer will work closely within a team of engineers to architect and deploy new solutions supporting secure virtual platforms for the business This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future Job Description Core Responsibilities Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs. Designs new software and web applications, supports applications under development and customizes current applications. Assists with the software update process for existing applications and roll-outs of software releases. Participates in training representatives and operations staff on internally developed software applications. Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects. Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior-level Software Development Engineers. Works with Quality Assurance team to determine if applications fit specification and technical requirements. Displays in-depth knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty. Displays in-depth knowledge of and ability to apply, process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences. Displays knowledge of and ability to apply, project management skills. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Partners with the AVD engineering team and other functional areas to ensure the most efficient solution is designed to meet business needs. Contributes to the overall platform implementation strategy and participates in appropriate forums, meetings, presentations, etc. to meet goals. Ensures solutions are well engineered, scalable, maintainable, and delivered on schedule. Tracks and documents requirements for platform projects and enhancements. Demonstrated experience within the implementation, management, and support of Virtual Desktop environments. Strong understanding of Azure cloud services and concepts including networking, compute, storage, subscriptions, and security. Experience with IP Networking, VNet peering, Azure Firewall, and Entra ID. Deep understanding of the cloud computing model, information risk and security guidelines and architecture standards and best practices. Designing, building, testing, automating, monitoring, and supporting components within a modern digital service platform in production environments. Experience in creating, administering, and maintaining Azure cloud resources specifically Virtual Machines, App Services, Azure Functions, Azure SQL Database, Virtual Network, Azure DNS, and API Manager. Excellent analytical and problem-solving skills. Consistent exercise of independent judgment and discretion in matters of significance. Preferred Platform and Technology Experience: Azure Virtual Desktop Azure Government Community Cloud Nerdio Manager FSLogix Azure Image Builder Packer Log Analytics/KQL PowerShell Intune device management Minimum Qualifications: 1+ years of experience working on Azure virtual desktop services. 1+ years of experience working in Government sector. 1+ years of experience in creating, administering, and maintaining Azure cloud resources. 2+ years of Virtual Desktop Infrastructure experience Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
05/20/2024
Full time
Make your mark at Comcast a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary The Unified Endpoint Management team is responsible for the modern management platforms used to deliver business applications and secure all laptops, desktops and mobile devices across Comcast. Partnering with various teams and organizations, we develop solutions to provide a consistent and secure client device experience for all employees and contractors. We are currently expanding our team to help build out a new Azure Virtual Desktop environment for the Comcast Government Services group. The AVD Platform Engineer will work closely within a team of engineers to architect and deploy new solutions supporting secure virtual platforms for the business This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future Job Description Core Responsibilities Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs. Designs new software and web applications, supports applications under development and customizes current applications. Assists with the software update process for existing applications and roll-outs of software releases. Participates in training representatives and operations staff on internally developed software applications. Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects. Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior-level Software Development Engineers. Works with Quality Assurance team to determine if applications fit specification and technical requirements. Displays in-depth knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty. Displays in-depth knowledge of and ability to apply, process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences. Displays knowledge of and ability to apply, project management skills. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Partners with the AVD engineering team and other functional areas to ensure the most efficient solution is designed to meet business needs. Contributes to the overall platform implementation strategy and participates in appropriate forums, meetings, presentations, etc. to meet goals. Ensures solutions are well engineered, scalable, maintainable, and delivered on schedule. Tracks and documents requirements for platform projects and enhancements. Demonstrated experience within the implementation, management, and support of Virtual Desktop environments. Strong understanding of Azure cloud services and concepts including networking, compute, storage, subscriptions, and security. Experience with IP Networking, VNet peering, Azure Firewall, and Entra ID. Deep understanding of the cloud computing model, information risk and security guidelines and architecture standards and best practices. Designing, building, testing, automating, monitoring, and supporting components within a modern digital service platform in production environments. Experience in creating, administering, and maintaining Azure cloud resources specifically Virtual Machines, App Services, Azure Functions, Azure SQL Database, Virtual Network, Azure DNS, and API Manager. Excellent analytical and problem-solving skills. Consistent exercise of independent judgment and discretion in matters of significance. Preferred Platform and Technology Experience: Azure Virtual Desktop Azure Government Community Cloud Nerdio Manager FSLogix Azure Image Builder Packer Log Analytics/KQL PowerShell Intune device management Minimum Qualifications: 1+ years of experience working on Azure virtual desktop services. 1+ years of experience working in Government sector. 1+ years of experience in creating, administering, and maintaining Azure cloud resources. 2+ years of Virtual Desktop Infrastructure experience Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Leonardo DRS is a prime contractor, leading technology innovator and supplier of integrated products, services and support to military forces, intelligence agencies and defense contractors worldwide. The company specializes in naval and maritime systems, ground combat mission command and network computing, global satellite communications and network infrastructure, avionics systems, and intelligence and security solutions. Additionally, the company builds power systems and electro-optical/infrared systems for a wide range of commercial customers. Headquartered in Arlington, Virginia, Leonardo DRS is a wholly owned subsidiary of Leonardo S.p.A. For additional information on DRS, please visit our website at Job ID: 109233 The Leonardo DRS Land Systems business is a recognized leader in the design and integration of complex technologies into new and legacy systems and platforms for global military and commercial customers. We are a 3 year running Top Workplace in the Greater St. Louis area. Job Summary Leonardo DRS Land Systems is seeking a full time Information System Security Manager (ISSM) located in Bridgeton, MO. As an Information System Security Manager (ISSM), you will be challenged to stay current with the latest technological developments in information security. You will be exposed to advanced technologies, and will play a major role in identifying potential threats and intrusions on Information Technology (IT) systems by our adversaries. Together, we'll address evolving threats to national security, thus keeping our nation and our warfighter safe. Successful candidates for this role will coordinate with the Corporate Risk Management Framework Support Center, Information System Security Officers (ISSOs), & other ISSMs across the company, to obtain and maintain certifications and accreditations under the new Defense Counterintelligence and Security Agency (DCSA) Risk Management Framework. If you are interested in information system security, competitive pay, management, and the opportunity to obtain industry professional certifications on the job, please apply now! Job Responsibilities Develops, implements, and administers security procedures for classified computer systems based on the Defense Counterintelligence and Security Agency (DCSA) and other U.S. Government agency security requirements Applies current computer science technologies to the development, evaluation, and integration of computer systems and networks to maintain system security for classified information systems. Primary advisor to the Site Facility Security Officer (FSO) on all classified information systems security matters and liaison to the local Defense Counterintelligence and Security Agency (DCSA) Information Systems Security Professional (ISSP) on all matters pertaining to classified information systems Implement local policies, processes, procedures and compliance with all National Industrial Security Program (NISP) and Defense Security Service Assessments and Authorization Process Manual (DAAPM) requirements Serves as primary Subject Matter Expert (SME) to site FSO, site leadership and outside agencies on all classified information systems security matters; partners with appropriate site functional representatives (e.g., trade, Human Resources, Information Technology, etc.) as appropriate Develops and maintains all DoD requirements, including the DAAPM & Risk Management Framework (RMF) standards to ensure compliance with the National Industrial Security Program Operating Manual (NISPOM) Reviews and approves requests for access to cleared computer systems Assists in the development and implementation of policies and System Security Plans supporting government agency requirements Conducts periodic self-inspections on local processes and practices to ensure NISPOM and DCSA compliance; accurately reports security posture to site, group and corporate leadership Develops, conducts, coordinates, and delivers site information systems security education program requirements to all users of the classified information system(s) supporting classified programs Identifies and documents unique local threats and vulnerabilities to classified information systems security Ensures that periodic self-assessments of the facility's classified information systems are conducted as part of the overall facility self-inspection program and that all corrective actions are taken Job Responsibilities Part II Develops and implements general and remote maintenance procedures based on requirements provided by the cognizant security authority As requested implements all Corporate Security direction, policy and procedures throughout the facility in support of NISP, DAAPM and DRS security requirements Conducts and coordinates investigations into security violations related to cleared information systems; ensures corrective actions are implemented Supports, communicates, reinforces and defends the mission, values and culture of the organization Identifies and documents unique local threats and vulnerabilities to classified information systems security Conducts weekly audits, updates antivirus definitions, and patches all classified information systems in accordance with DCSA requirements and local procedures Manages the security configurations of all classified information systems to ensure compliance with DCSA baseline requirements Complete operating system upgrades (i.e Windows XP to Windows 7, or Windows 7 to Windows 10) as directed by the government agency Performs independently, or with a group, on site, group or enterprise-level security projects designed to enhance the security posture of DRS Support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. Troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required Provide service desk and technical support to users Qualifications Bachelor's Degree in Information System Security, Computer Science, Cybersecurity, or a Computer Technical Certificate (MSCE or GAIC certificate) or equivalent related experience 3+ years of hands on experience in IT, System Security, or Cybersecurity/Risk Compliance, managing a sever and Active Directory policies (GPOs) in either the Defense Industry, Information Systems Security, or a combination of both Must have an active security clearance Analytical ability to understand and interpret Department of Defense (DoD) and company security policies and procedures Substantial communication & interpersonal skills to advise customers of DoD and company industrial security policies and procedures Confidence in developing presentations and effectively leading meetings and conference calls A team-based mentality Exceptional attention to detail Be a self-starter, able to work under pressure and with limited supervision, and work well with others in a large and diverse environment Ability to successfully prioritize and manage to completion multiple complex tasks and deliverables, and demonstrate the highest degree of integrity and accountability in all actions U.S. Citizenship required. This position requires an active DOD security clearance or the ability to obtain such clearance within a reasonable time after commencement of employment. Taking care of our people is a top priority at Leonardo DRS. We are proud to offer competitive salaries and comprehensive benefits, including medical, dental, and vision coverage, a company contribution to a health savings account, telemedicine, life and disability insurance, legal insurance, and a 401(k) savings plan. We champion wellness programs that focus on physical, emotional, and financial well-being. We develop our talent by offering programs and activities to support career-growth, professional development, and skill enhancement. And we understand there is more to life than work, and the importance of offering flexible work schedules with our 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours. Some employees are eligible for limited benefits only Leonardo DRS, Inc. and its subsidiaries and affiliates are equal opportunity employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. Leonardo DRS Land Systems division is a recognized world leader in the integration of complex technologies into legacy systems and platforms for military and commercial customers globally. DRS Land Systems offers a diverse portfolio of military products and technologies focused on battlefield reconnaissance and surveillance, survivability, lethality, heavy transport mobility, fuel and water distribution, radar and electronic systems testing. Headquartered in Bridgeton, MO with a 100- acre heavy equipment manufacturing facility in West Plains, MO, and a site in Goleta, GA.
05/20/2024
Full time
Leonardo DRS is a prime contractor, leading technology innovator and supplier of integrated products, services and support to military forces, intelligence agencies and defense contractors worldwide. The company specializes in naval and maritime systems, ground combat mission command and network computing, global satellite communications and network infrastructure, avionics systems, and intelligence and security solutions. Additionally, the company builds power systems and electro-optical/infrared systems for a wide range of commercial customers. Headquartered in Arlington, Virginia, Leonardo DRS is a wholly owned subsidiary of Leonardo S.p.A. For additional information on DRS, please visit our website at Job ID: 109233 The Leonardo DRS Land Systems business is a recognized leader in the design and integration of complex technologies into new and legacy systems and platforms for global military and commercial customers. We are a 3 year running Top Workplace in the Greater St. Louis area. Job Summary Leonardo DRS Land Systems is seeking a full time Information System Security Manager (ISSM) located in Bridgeton, MO. As an Information System Security Manager (ISSM), you will be challenged to stay current with the latest technological developments in information security. You will be exposed to advanced technologies, and will play a major role in identifying potential threats and intrusions on Information Technology (IT) systems by our adversaries. Together, we'll address evolving threats to national security, thus keeping our nation and our warfighter safe. Successful candidates for this role will coordinate with the Corporate Risk Management Framework Support Center, Information System Security Officers (ISSOs), & other ISSMs across the company, to obtain and maintain certifications and accreditations under the new Defense Counterintelligence and Security Agency (DCSA) Risk Management Framework. If you are interested in information system security, competitive pay, management, and the opportunity to obtain industry professional certifications on the job, please apply now! Job Responsibilities Develops, implements, and administers security procedures for classified computer systems based on the Defense Counterintelligence and Security Agency (DCSA) and other U.S. Government agency security requirements Applies current computer science technologies to the development, evaluation, and integration of computer systems and networks to maintain system security for classified information systems. Primary advisor to the Site Facility Security Officer (FSO) on all classified information systems security matters and liaison to the local Defense Counterintelligence and Security Agency (DCSA) Information Systems Security Professional (ISSP) on all matters pertaining to classified information systems Implement local policies, processes, procedures and compliance with all National Industrial Security Program (NISP) and Defense Security Service Assessments and Authorization Process Manual (DAAPM) requirements Serves as primary Subject Matter Expert (SME) to site FSO, site leadership and outside agencies on all classified information systems security matters; partners with appropriate site functional representatives (e.g., trade, Human Resources, Information Technology, etc.) as appropriate Develops and maintains all DoD requirements, including the DAAPM & Risk Management Framework (RMF) standards to ensure compliance with the National Industrial Security Program Operating Manual (NISPOM) Reviews and approves requests for access to cleared computer systems Assists in the development and implementation of policies and System Security Plans supporting government agency requirements Conducts periodic self-inspections on local processes and practices to ensure NISPOM and DCSA compliance; accurately reports security posture to site, group and corporate leadership Develops, conducts, coordinates, and delivers site information systems security education program requirements to all users of the classified information system(s) supporting classified programs Identifies and documents unique local threats and vulnerabilities to classified information systems security Ensures that periodic self-assessments of the facility's classified information systems are conducted as part of the overall facility self-inspection program and that all corrective actions are taken Job Responsibilities Part II Develops and implements general and remote maintenance procedures based on requirements provided by the cognizant security authority As requested implements all Corporate Security direction, policy and procedures throughout the facility in support of NISP, DAAPM and DRS security requirements Conducts and coordinates investigations into security violations related to cleared information systems; ensures corrective actions are implemented Supports, communicates, reinforces and defends the mission, values and culture of the organization Identifies and documents unique local threats and vulnerabilities to classified information systems security Conducts weekly audits, updates antivirus definitions, and patches all classified information systems in accordance with DCSA requirements and local procedures Manages the security configurations of all classified information systems to ensure compliance with DCSA baseline requirements Complete operating system upgrades (i.e Windows XP to Windows 7, or Windows 7 to Windows 10) as directed by the government agency Performs independently, or with a group, on site, group or enterprise-level security projects designed to enhance the security posture of DRS Support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. Troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required Provide service desk and technical support to users Qualifications Bachelor's Degree in Information System Security, Computer Science, Cybersecurity, or a Computer Technical Certificate (MSCE or GAIC certificate) or equivalent related experience 3+ years of hands on experience in IT, System Security, or Cybersecurity/Risk Compliance, managing a sever and Active Directory policies (GPOs) in either the Defense Industry, Information Systems Security, or a combination of both Must have an active security clearance Analytical ability to understand and interpret Department of Defense (DoD) and company security policies and procedures Substantial communication & interpersonal skills to advise customers of DoD and company industrial security policies and procedures Confidence in developing presentations and effectively leading meetings and conference calls A team-based mentality Exceptional attention to detail Be a self-starter, able to work under pressure and with limited supervision, and work well with others in a large and diverse environment Ability to successfully prioritize and manage to completion multiple complex tasks and deliverables, and demonstrate the highest degree of integrity and accountability in all actions U.S. Citizenship required. This position requires an active DOD security clearance or the ability to obtain such clearance within a reasonable time after commencement of employment. Taking care of our people is a top priority at Leonardo DRS. We are proud to offer competitive salaries and comprehensive benefits, including medical, dental, and vision coverage, a company contribution to a health savings account, telemedicine, life and disability insurance, legal insurance, and a 401(k) savings plan. We champion wellness programs that focus on physical, emotional, and financial well-being. We develop our talent by offering programs and activities to support career-growth, professional development, and skill enhancement. And we understand there is more to life than work, and the importance of offering flexible work schedules with our 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours. Some employees are eligible for limited benefits only Leonardo DRS, Inc. and its subsidiaries and affiliates are equal opportunity employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. Leonardo DRS Land Systems division is a recognized world leader in the integration of complex technologies into legacy systems and platforms for military and commercial customers globally. DRS Land Systems offers a diverse portfolio of military products and technologies focused on battlefield reconnaissance and surveillance, survivability, lethality, heavy transport mobility, fuel and water distribution, radar and electronic systems testing. Headquartered in Bridgeton, MO with a 100- acre heavy equipment manufacturing facility in West Plains, MO, and a site in Goleta, GA.
Who We Are: TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge. At TradeStation, we're continuously pushing the boundaries of what's possible, encouraging out-of-the-box thinking and relentless search for innovation. What We Are Looking For: The Technical Support Representative is responsible for education and support of the TradeStation client base across different trading technology platforms (mobile, web and desktop). This position requires extensive troubleshooting skills and ability to effectively partner with other departments to insure proper service. The candidate will need to be detail oriented and will be required to learn different aspects and terminology in different markets. What You'll Be Doing: Assist clients and internal team members with escalated technical issues via telephone and email Train clients on our proprietary trading software, acting as a subject matter expert for our customers Act as liaison with other departments to drive resolutions for escalated issues Ability to take ownership of issue reporting and resolution follow-up Deliver Client Service and Account assistance for web, mobile and platform access points Troubleshoot client software and hardware to resolve customer impacting items Gather and document data for Quality Assurance teams regarding client cases, de-bugging, and software rollouts Participate in product testing and QA review The Skills You Bring: Constantly strive to educate and train other employees and clients Strong desire to help others Ability to deliver customer service excellence in all actions Possess superior oral and written communication skills Must be dependable, punctual and able to work in a dynamic fun work environment Must have a confident and positive attitude that supports the goals of service excellence Team player with strong leadership skills Proficient in the areas of Technical Support and Client Services Troubleshooting skills, with the ability to work through complex application and reported issues Minimum Qualifications: Bachelor's degree (Preferably Computer Science, MIT, IT, Finance or related discipline) 3-5 years of Technical Support experience Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE) Desired Qualifications: CompTIA Core Certification (IT Fundamentals, A+, Network+, Security+) Securities Industry qualifications: Series 7, 63 & 3 What We Offer: Collaborative work environment Competitive Pay Yearly bonus and generous 401k plan Comprehensive benefits for you and your family starting Day 1, including a Veterinary Discount Plan! Generous Paid Time Off plans Flexible working environment TradeStation Account employee benefits, as well as full access to trading education materials Pay Range (US) $55-60K (Countries outside of the US have differing ranges in accordance with local labor markets) TradeStation provides equal employment opportunities to current and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, sexual orientation, age, pregnancy, disability, handicap, citizenship, veteran or marital status, or any other legally recognized status entitled to protection under federal, state, or local anti-discrimination laws.
05/20/2024
Full time
Who We Are: TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge. At TradeStation, we're continuously pushing the boundaries of what's possible, encouraging out-of-the-box thinking and relentless search for innovation. What We Are Looking For: The Technical Support Representative is responsible for education and support of the TradeStation client base across different trading technology platforms (mobile, web and desktop). This position requires extensive troubleshooting skills and ability to effectively partner with other departments to insure proper service. The candidate will need to be detail oriented and will be required to learn different aspects and terminology in different markets. What You'll Be Doing: Assist clients and internal team members with escalated technical issues via telephone and email Train clients on our proprietary trading software, acting as a subject matter expert for our customers Act as liaison with other departments to drive resolutions for escalated issues Ability to take ownership of issue reporting and resolution follow-up Deliver Client Service and Account assistance for web, mobile and platform access points Troubleshoot client software and hardware to resolve customer impacting items Gather and document data for Quality Assurance teams regarding client cases, de-bugging, and software rollouts Participate in product testing and QA review The Skills You Bring: Constantly strive to educate and train other employees and clients Strong desire to help others Ability to deliver customer service excellence in all actions Possess superior oral and written communication skills Must be dependable, punctual and able to work in a dynamic fun work environment Must have a confident and positive attitude that supports the goals of service excellence Team player with strong leadership skills Proficient in the areas of Technical Support and Client Services Troubleshooting skills, with the ability to work through complex application and reported issues Minimum Qualifications: Bachelor's degree (Preferably Computer Science, MIT, IT, Finance or related discipline) 3-5 years of Technical Support experience Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE) Desired Qualifications: CompTIA Core Certification (IT Fundamentals, A+, Network+, Security+) Securities Industry qualifications: Series 7, 63 & 3 What We Offer: Collaborative work environment Competitive Pay Yearly bonus and generous 401k plan Comprehensive benefits for you and your family starting Day 1, including a Veterinary Discount Plan! Generous Paid Time Off plans Flexible working environment TradeStation Account employee benefits, as well as full access to trading education materials Pay Range (US) $55-60K (Countries outside of the US have differing ranges in accordance with local labor markets) TradeStation provides equal employment opportunities to current and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, sexual orientation, age, pregnancy, disability, handicap, citizenship, veteran or marital status, or any other legally recognized status entitled to protection under federal, state, or local anti-discrimination laws.
Frye Regional Medical Center
Hudson, North Carolina
3,000 Sign on Bonus Eligible Job Summary (PSR) A medical office position responsible for front office processes in the physician practice COMPANY DESCRIPTION Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers. Essential Functions(PSR) Greeting patients entering the physician practice. Answering office phones, making appointments, confirming appointments and rescheduling when necessary. Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance. Assists in checking out patients and assists them with referral processing and scheduling process Collects co-pays and posts charges. Charge entry and patient balance processing. Distributes information to patients regarding office policies, procedures, information about the practice, etc. Explain and enroll patients in the patient portal. Additional responsibilities as needed Benefits - Wide range of benefits options! Here at Frye, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs. HSA 401(K) retirement plan contributions Generous Paid Time Off Accident & Critical Illness Insurance Prescription Assistance with OptumRx Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft. Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week. Free travel and entertainment discount program to ensure you enjoy your time away from work. Why join our team? Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you! Minimum Education High school diploma or equivalent required Graduate from a medical office assistant program preferred Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
05/20/2024
Full time
3,000 Sign on Bonus Eligible Job Summary (PSR) A medical office position responsible for front office processes in the physician practice COMPANY DESCRIPTION Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers. Essential Functions(PSR) Greeting patients entering the physician practice. Answering office phones, making appointments, confirming appointments and rescheduling when necessary. Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance. Assists in checking out patients and assists them with referral processing and scheduling process Collects co-pays and posts charges. Charge entry and patient balance processing. Distributes information to patients regarding office policies, procedures, information about the practice, etc. Explain and enroll patients in the patient portal. Additional responsibilities as needed Benefits - Wide range of benefits options! Here at Frye, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs. HSA 401(K) retirement plan contributions Generous Paid Time Off Accident & Critical Illness Insurance Prescription Assistance with OptumRx Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft. Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week. Free travel and entertainment discount program to ensure you enjoy your time away from work. Why join our team? Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you! Minimum Education High school diploma or equivalent required Graduate from a medical office assistant program preferred Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training $18hr Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based on-site at our Columbia, South Carolina location. Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all customer inquiries Provide excellent customer service through active listening Work with confidential customer information and treat it sensitively Aim to resolve issues on the first call by being proactive Appropriately communicate with customers We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Proficient in Spanish and English 6 months customer service experience minimum Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills Logical problem-solving skills Availability to work various shifts Ability to use Windows operating systems Organization and work prioritization skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
05/20/2024
Full time
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training $18hr Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based on-site at our Columbia, South Carolina location. Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all customer inquiries Provide excellent customer service through active listening Work with confidential customer information and treat it sensitively Aim to resolve issues on the first call by being proactive Appropriately communicate with customers We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Proficient in Spanish and English 6 months customer service experience minimum Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills Logical problem-solving skills Availability to work various shifts Ability to use Windows operating systems Organization and work prioritization skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
BluSky Restoration wants to hire YOU as a Project Director. Our Project Directors are crucial to our organizational success because they have the ability to estimate and close the sale. This position has a starting salary of $70,000 to $110,000 depending on experience, and UNCAPPED commission potential! This is a highly compensated position with commission potential. Base Salary Range is $70,000 - $110,000 Commission OTE is $70,000 - $200,000 Vehicle Allowance BRIEF DESCRIPTION: The construction Project Director is responsible for managing and closing new business opportunities through leads and referrals generated by personal business development and marketing activities. The construction Project Director works closely with owners and managers of commercial, industrial, government, and residential properties damaged by man-made or natural disasters to develop cost estimates for restoration, renovation, environmental, and roofing services. Principal Accountabilities Sales Revenue Profit Margins AR & Collections Managing near-term opportunities Business Development Activity Estimating Proficiency Customer Satisfaction Working with and coordinating with internal teams DUTIES & RESPONSIBILITIES: Sales: Meet or exceed monthly and yearly sales goals Negotiate and execute contracts on behalf of the company Selling all services that BluSky offers Convert opportunities into sales Track and Measure sales and sales opportunities in our CRM and Tracking Sheets Revenue: Oversee and expedite revenue production in accordance with monthly goals Work with all members of the project team to ensure timeliness of deposit, progress, and final billings Provide oversight and direction to the Project Manager in production of revenue Review and collaborate with Project Team on Project schedules Profit Margins: Develop and take ownership of the project budget in compliance with vertical target margins Ensure the accuracy of the budget and modify it during the course of the project, if conditions warrant Seek to improve project profitability by judicious use of vendors, in-house labor, and material suppliers Supervise and monitor project costs to ensure margin integrity AR & Collections: Intentional conversations at the beginning of each project outlining the AR process and setting expectations with the customer for collections Review and understand specific program's for invoicing, payment terms, conditions, and process Perform weekly collection calls on all accounts Weekly reviews for A/R Aging to proactively manage the accounts, monitor lien rights, and follow through on assignments Maintain DSO (Days Sale Outstanding) at or below 75 days Manage Near Term Opportunities: Work directly with clients & claims handling teams to close leads Maintain robust communication with clients to steer direction toward closing Document communication and curate all files in the BluSky CRM systems Business Development Activity: Schedule and attend two business development meetings a week with clients, adjusters, building consultants, etc. Participate in various special events to market BluSky - luncheons, trade shows, award dinners, etc. Entertain clients as necessary to drive business and close sales Partner with business development and Vice President in pursuit of all sales Estimating Proficiency: Accurate sketching of affected areas and use of Matterport technology. Time and Material (T&M) / Xactimate knowledge (need to be able to explain the T&M bill file & justify Xactimate line items) Ability to estimate a project to fit all target margins per the service provided Customer Satisfaction: Consistent weekly communication with all stakeholders (external and internal) Setting expectations upfront with the customer Holding teams accountable to provide updates Check in with the customer throughout the project Email communication should have all stakeholders on the thread Working and coordinating with internal teams: Mitigation Coordinate to get the work authorization signed so we can respond timely Walking the job with the technician team to define the scope of work Share client feedback/changes in scope Review daily T&M sheets with the Mitigation operations team Work directly with the Mitigation operations team Site visit at completion to confirm all work is completed per client expectations Reconstruction Project Kick Offs confirming scope of work and target budget / margin Constant communication with the Project Manager (PM) throughout the course of the project Work with the PM to get timely change orders submitted for approval Work with the PM to send weekly updates Business Development Communicate with the Business Development Manager (BD) about the new opportunity to get it into Salesforce timely Keep the BD on all email communication with the mutual client Update the BD on all changes to the project timely Help the BD update the NTO list that you are both working Project Accountants Oversee completed work authorizations so the PA can get the job into Vista Work with the PA to send out invoices Work with the PA to upload change orders QUALIFICATIONS & REQUIREMENTS: 5+ years of Recent marketing/business development and sales experience in the restoration or construction industry with a proven track record of sales growth Extensive Construction estimating and/or large loss and catastrophe experience Must be able to attend Business Development networking functions 2-3 evenings a week Intermediate-level Microsoft Office skills Experience utilizing Xactimate and other estimating software preferred Experience with social media platforms such as LinkedIn preferred Strong written and verbal communication skills required Strong knowledge of project management, financial processes, and administration required Strong business ethics, integrity, and the ability to perform in highly autonomous environments required OSHA 10 or 30, CPR and First Aid certifications preferred EDUCATION: Bachelor's degree or equivalent experience related to the role is preferred TRAVEL: Minimal out of state travel is required. Some out-of-area and overnight travel may be expected for training, meetings, or jobs. COMPENSATION: BluSky offers a competitive base salary, a bonus plan for qualified positions, auto allowance, and a comprehensive benefits package that includes: a matching 401(k) plan, health insurance (medical, dental, and vision), paid time off, disability, equipment appropriate to the position (i.e., laptop, smartphone, etc.), and corporate apparel allowance. BluSky also offers extended benefits such as: Working Remotely, Employee Assistance Program, Accident & Critical Illness Coverage, LegalShield, Professional Development, Paid Referral Program, and more. WORK ENVIRONMENT AND PHYSICAL JOB DEMANDS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually quiet. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, reach with hands and arms, talk, and hear. The employee is required to regularly move and walk around the office. EEOC: BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees based on race, sex, color, religion, national origin, disability, genetic information, sexual orientation, or any other applicable status protected by Federal, State, or local law. It is and will continue to be the policy of BluSky that all persons are entitled to equal employment opportunity based on their individual qualifications, performance, and potential without regard for any protected status, as required by state and federal law.
05/20/2024
Full time
BluSky Restoration wants to hire YOU as a Project Director. Our Project Directors are crucial to our organizational success because they have the ability to estimate and close the sale. This position has a starting salary of $70,000 to $110,000 depending on experience, and UNCAPPED commission potential! This is a highly compensated position with commission potential. Base Salary Range is $70,000 - $110,000 Commission OTE is $70,000 - $200,000 Vehicle Allowance BRIEF DESCRIPTION: The construction Project Director is responsible for managing and closing new business opportunities through leads and referrals generated by personal business development and marketing activities. The construction Project Director works closely with owners and managers of commercial, industrial, government, and residential properties damaged by man-made or natural disasters to develop cost estimates for restoration, renovation, environmental, and roofing services. Principal Accountabilities Sales Revenue Profit Margins AR & Collections Managing near-term opportunities Business Development Activity Estimating Proficiency Customer Satisfaction Working with and coordinating with internal teams DUTIES & RESPONSIBILITIES: Sales: Meet or exceed monthly and yearly sales goals Negotiate and execute contracts on behalf of the company Selling all services that BluSky offers Convert opportunities into sales Track and Measure sales and sales opportunities in our CRM and Tracking Sheets Revenue: Oversee and expedite revenue production in accordance with monthly goals Work with all members of the project team to ensure timeliness of deposit, progress, and final billings Provide oversight and direction to the Project Manager in production of revenue Review and collaborate with Project Team on Project schedules Profit Margins: Develop and take ownership of the project budget in compliance with vertical target margins Ensure the accuracy of the budget and modify it during the course of the project, if conditions warrant Seek to improve project profitability by judicious use of vendors, in-house labor, and material suppliers Supervise and monitor project costs to ensure margin integrity AR & Collections: Intentional conversations at the beginning of each project outlining the AR process and setting expectations with the customer for collections Review and understand specific program's for invoicing, payment terms, conditions, and process Perform weekly collection calls on all accounts Weekly reviews for A/R Aging to proactively manage the accounts, monitor lien rights, and follow through on assignments Maintain DSO (Days Sale Outstanding) at or below 75 days Manage Near Term Opportunities: Work directly with clients & claims handling teams to close leads Maintain robust communication with clients to steer direction toward closing Document communication and curate all files in the BluSky CRM systems Business Development Activity: Schedule and attend two business development meetings a week with clients, adjusters, building consultants, etc. Participate in various special events to market BluSky - luncheons, trade shows, award dinners, etc. Entertain clients as necessary to drive business and close sales Partner with business development and Vice President in pursuit of all sales Estimating Proficiency: Accurate sketching of affected areas and use of Matterport technology. Time and Material (T&M) / Xactimate knowledge (need to be able to explain the T&M bill file & justify Xactimate line items) Ability to estimate a project to fit all target margins per the service provided Customer Satisfaction: Consistent weekly communication with all stakeholders (external and internal) Setting expectations upfront with the customer Holding teams accountable to provide updates Check in with the customer throughout the project Email communication should have all stakeholders on the thread Working and coordinating with internal teams: Mitigation Coordinate to get the work authorization signed so we can respond timely Walking the job with the technician team to define the scope of work Share client feedback/changes in scope Review daily T&M sheets with the Mitigation operations team Work directly with the Mitigation operations team Site visit at completion to confirm all work is completed per client expectations Reconstruction Project Kick Offs confirming scope of work and target budget / margin Constant communication with the Project Manager (PM) throughout the course of the project Work with the PM to get timely change orders submitted for approval Work with the PM to send weekly updates Business Development Communicate with the Business Development Manager (BD) about the new opportunity to get it into Salesforce timely Keep the BD on all email communication with the mutual client Update the BD on all changes to the project timely Help the BD update the NTO list that you are both working Project Accountants Oversee completed work authorizations so the PA can get the job into Vista Work with the PA to send out invoices Work with the PA to upload change orders QUALIFICATIONS & REQUIREMENTS: 5+ years of Recent marketing/business development and sales experience in the restoration or construction industry with a proven track record of sales growth Extensive Construction estimating and/or large loss and catastrophe experience Must be able to attend Business Development networking functions 2-3 evenings a week Intermediate-level Microsoft Office skills Experience utilizing Xactimate and other estimating software preferred Experience with social media platforms such as LinkedIn preferred Strong written and verbal communication skills required Strong knowledge of project management, financial processes, and administration required Strong business ethics, integrity, and the ability to perform in highly autonomous environments required OSHA 10 or 30, CPR and First Aid certifications preferred EDUCATION: Bachelor's degree or equivalent experience related to the role is preferred TRAVEL: Minimal out of state travel is required. Some out-of-area and overnight travel may be expected for training, meetings, or jobs. COMPENSATION: BluSky offers a competitive base salary, a bonus plan for qualified positions, auto allowance, and a comprehensive benefits package that includes: a matching 401(k) plan, health insurance (medical, dental, and vision), paid time off, disability, equipment appropriate to the position (i.e., laptop, smartphone, etc.), and corporate apparel allowance. BluSky also offers extended benefits such as: Working Remotely, Employee Assistance Program, Accident & Critical Illness Coverage, LegalShield, Professional Development, Paid Referral Program, and more. WORK ENVIRONMENT AND PHYSICAL JOB DEMANDS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually quiet. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, reach with hands and arms, talk, and hear. The employee is required to regularly move and walk around the office. EEOC: BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees based on race, sex, color, religion, national origin, disability, genetic information, sexual orientation, or any other applicable status protected by Federal, State, or local law. It is and will continue to be the policy of BluSky that all persons are entitled to equal employment opportunity based on their individual qualifications, performance, and potential without regard for any protected status, as required by state and federal law.