Company Description At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we work to fulfill dreams of home by aligning around common goals, being agile in the face of change, holding ourselves accountable, and acting with integrity and transparency. We succeed when everyone belongs and strive to build a Home for All where all associates can be their true, authentic selves at work. Job Description JOB DESCRIPTION: We re excited to be adding a Group Product Manager, Software Platform to our growing Connected Products Group software product team! This is an engaging and challenging opportunity that plays a critical role in shaping the definition and delivery of Moen s whole home water ecosystem supporting the Flo Smart Water Shutoff, Lead Detector, Smart Showers, Smart Faucets product categories. We are looking for an execution-oriented, customer-obsessed product leader who wants to live on the edge of technologies that bring software and hardware together, within the connected home. This position will report directly to the Vice President, Software Product Management. We are seeking a product leader to direct a broad cross-functional effort to define and deliver software features and products that bring our whole home water ecosystem to life. POSITION LOCATION: This position is eligible for a hybrid schedule with all work performed at one of our development sites, e.g., San Francisco, CA; Oak Creek, WI; North Olmsted, OH; Meriden, CT. RESPONSIBLIITIES: Leading a team of software product managers who lead teams cross-functional (design, engineering) that develop software enabling new connected whole home water products that use the Moen Smart Water Network software platform. Leading cross-functional (design, engineering) that develop the software enabling new connected whole home water products that use the Moen Smart Water Network software platform. Maintaining the software platform behind Moen s Smart Water Network platform as a key enabling asset in the company s connected devices strategy. Working with Hardware Category Management to guide definition of new product development initiatives and Software Program Managers to plan delivery of those products. Understanding usage data and engaging in data-driven decisions throughout the product prioritization and development process. Working in an Agile environment, continuously reviewing business needs, refining priorities, outlining milestones and deliverables. Collaboratively defining and refining desirable outcomes and team OKRs for new features and improvements, including UX specifications, user stories, and acceptance criteria. Prioritizing and maintaining the sprint backlog for assigned products. Guiding the product functional discovery and design process based on an intimate knowledge of the users and technology, in close collaboration with product designers. Developing and maintaining proper tracking and reporting of product performance post-launch to evaluate future investment. Collaborative reporting to senior executives against all initiatives. Analyzing and presenting broadly on key consumer key performance indicators, including app reviews, product reviews, NPS and other relevant data. Collaborating with customer success. Additional Information Hiring Pay Range:$125K-$170K Actual pay will vary based on qualifications and other factors Qualifications 5+ years of experience in software product management. Experience managing and directing cross-functional teams. 1+ years of experience with connected products. Experience leading software product management teams preferred. BA/BS degree preferred, in a technical discipline or equivalent experience. MBA preferred. Expert in using Jira for issue management and report generation. Strong technical software literacy. Strong working experience with Agile methodologies. Experience with solutions involving mobile technologies, connected devices (Wi-Fi and Bluetooth), cloud services and device firmware. Passion for building products that people love. Belief in using data to understand user needs and assess product health to help drive improvements. Strong working experience with both predominant mobile platforms (iOS and Android), cloud services and connected devices (Wi-Fi and Bluetooth) firmware. Understanding of whole home water solutions is a plus. Ability to grasp complex technology quickly. Ability to deal with ambiguity and be flexible. Staying calm under pressure. Software development experience is preferred. Additional Information At Fortune Brands Innovations, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous ERGs (Employee Resource Groups) to support inclusivity and our associates feeling of belonging at work. Fortune Brands Innovation (FBIN) is built on industry-leading brands and innovation within our operating segments: water, outdoors and security. We have an impressive track record of strong financial results, market outperformance and growth, which translates into career and professional growth opportunities for associates. Please visit our website at to learn more Equal Employment Opportunity FBIN is an equal opportunity employer. FBIN evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic. Reasonable Accommodations FBIN is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at and let us know the nature of your request along with your contact information.
05/12/2024
Full time
Company Description At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we work to fulfill dreams of home by aligning around common goals, being agile in the face of change, holding ourselves accountable, and acting with integrity and transparency. We succeed when everyone belongs and strive to build a Home for All where all associates can be their true, authentic selves at work. Job Description JOB DESCRIPTION: We re excited to be adding a Group Product Manager, Software Platform to our growing Connected Products Group software product team! This is an engaging and challenging opportunity that plays a critical role in shaping the definition and delivery of Moen s whole home water ecosystem supporting the Flo Smart Water Shutoff, Lead Detector, Smart Showers, Smart Faucets product categories. We are looking for an execution-oriented, customer-obsessed product leader who wants to live on the edge of technologies that bring software and hardware together, within the connected home. This position will report directly to the Vice President, Software Product Management. We are seeking a product leader to direct a broad cross-functional effort to define and deliver software features and products that bring our whole home water ecosystem to life. POSITION LOCATION: This position is eligible for a hybrid schedule with all work performed at one of our development sites, e.g., San Francisco, CA; Oak Creek, WI; North Olmsted, OH; Meriden, CT. RESPONSIBLIITIES: Leading a team of software product managers who lead teams cross-functional (design, engineering) that develop software enabling new connected whole home water products that use the Moen Smart Water Network software platform. Leading cross-functional (design, engineering) that develop the software enabling new connected whole home water products that use the Moen Smart Water Network software platform. Maintaining the software platform behind Moen s Smart Water Network platform as a key enabling asset in the company s connected devices strategy. Working with Hardware Category Management to guide definition of new product development initiatives and Software Program Managers to plan delivery of those products. Understanding usage data and engaging in data-driven decisions throughout the product prioritization and development process. Working in an Agile environment, continuously reviewing business needs, refining priorities, outlining milestones and deliverables. Collaboratively defining and refining desirable outcomes and team OKRs for new features and improvements, including UX specifications, user stories, and acceptance criteria. Prioritizing and maintaining the sprint backlog for assigned products. Guiding the product functional discovery and design process based on an intimate knowledge of the users and technology, in close collaboration with product designers. Developing and maintaining proper tracking and reporting of product performance post-launch to evaluate future investment. Collaborative reporting to senior executives against all initiatives. Analyzing and presenting broadly on key consumer key performance indicators, including app reviews, product reviews, NPS and other relevant data. Collaborating with customer success. Additional Information Hiring Pay Range:$125K-$170K Actual pay will vary based on qualifications and other factors Qualifications 5+ years of experience in software product management. Experience managing and directing cross-functional teams. 1+ years of experience with connected products. Experience leading software product management teams preferred. BA/BS degree preferred, in a technical discipline or equivalent experience. MBA preferred. Expert in using Jira for issue management and report generation. Strong technical software literacy. Strong working experience with Agile methodologies. Experience with solutions involving mobile technologies, connected devices (Wi-Fi and Bluetooth), cloud services and device firmware. Passion for building products that people love. Belief in using data to understand user needs and assess product health to help drive improvements. Strong working experience with both predominant mobile platforms (iOS and Android), cloud services and connected devices (Wi-Fi and Bluetooth) firmware. Understanding of whole home water solutions is a plus. Ability to grasp complex technology quickly. Ability to deal with ambiguity and be flexible. Staying calm under pressure. Software development experience is preferred. Additional Information At Fortune Brands Innovations, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous ERGs (Employee Resource Groups) to support inclusivity and our associates feeling of belonging at work. Fortune Brands Innovation (FBIN) is built on industry-leading brands and innovation within our operating segments: water, outdoors and security. We have an impressive track record of strong financial results, market outperformance and growth, which translates into career and professional growth opportunities for associates. Please visit our website at to learn more Equal Employment Opportunity FBIN is an equal opportunity employer. FBIN evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic. Reasonable Accommodations FBIN is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at and let us know the nature of your request along with your contact information.
Job Location: HubSpot, Inc., 2 Canal Park, Cambridge, MA 02141 Email resumes to HubSpot, Inc. ( with Req as the subject line). Responsibilities: The Senior Software Engineer I will be responsible for the following job duties: 1) Take a lead role in the design and writing of the web services using Java while monitoring and maintaining web services; 2) Carry out system testing and debugging and participate in code reviews; 3) Work on a software platform that powers data pipelines for arbitrary types of data. Abstract data pipeline to work with new types of data automatically; 4) Analyze performance of databases, and tune systems and processes to better handle load. Use monitoring tools and frameworks, building them where necessary, to gain insight; 5) Build analytic dashboards to track system and data pipeline performance while using data to measure customer success after making data pipeline changes; 6) Develop rich client libraries allowing for expressive data query requests while working with clients to understand emerging use cases; 7) Build relevance models to enhance data query results while using insights from customer interactions and data query success to inform models; 8) Use linguistic analysis to increase the quality of data in the database, and to transform user data queries; 9) Mentor junior engineers and assist them in growing their engineering skills while helping verify the correctness of their work, as well as educating them on any gaps in their knowledge; and 10) Provide technical leadership and direction for team projects. Education and Experience Requirements: The Employer requires a Bachelor's degree in Computer Science, Computer Engineering, or a closely related field. In addition, the Employer requires that the employee have five (5) years of progressively more responsible work experience as a software engineer or related occupation. The candidate must also have the following: (1) Demonstrated ability working with Java or similar programming language gained through three (3) years of work experience; (2) Demonstrated ability working with Relational Databases such as MySQL gained through three (3) years of experience; (3) Demonstrated ability working with queuing systems like Kafka gained through three (3) years of experience; (4) Demonstrated ability with software architecture skills gained through three (3) years of experience; (5) Demonstrated ability building and debugging performant asynchronous systems gained through three (3) years of experience; and (6) Demonstrated ability building scalable apps in production with Java, JavaScript, or similar language gained through three (3) years of experience. All years of experience may be gained concurrently. Telecommuting is an option. Alternatively, the Employer will accept a Master's degree in Computer Science, Computer Engineering, or a closely related field and three (3) years of work experience as a software engineer or related occupation. The candidate must also have the following: (1) Demonstrated ability working with Java or similar programming language gained through three (3) years of work experience; (2) Demonstrated ability working with Relational Databases such as MySQL gained through three (3) years of experience; (3) Demonstrated ability working with queuing systems like Kafka gained through three (3) years of experience; (4) Demonstrated ability with software architecture skills gained through three (3) years of experience; (5) Demonstrated ability building and debugging performant asynchronous systems gained through three (3) years of experience; and (6) Demonstrated ability building scalable apps in production with Java, JavaScript, or similar language gained through three (3) years of experience. All years of experience may be gained concurrently. Telecommuting is an option.
05/12/2024
Job Location: HubSpot, Inc., 2 Canal Park, Cambridge, MA 02141 Email resumes to HubSpot, Inc. ( with Req as the subject line). Responsibilities: The Senior Software Engineer I will be responsible for the following job duties: 1) Take a lead role in the design and writing of the web services using Java while monitoring and maintaining web services; 2) Carry out system testing and debugging and participate in code reviews; 3) Work on a software platform that powers data pipelines for arbitrary types of data. Abstract data pipeline to work with new types of data automatically; 4) Analyze performance of databases, and tune systems and processes to better handle load. Use monitoring tools and frameworks, building them where necessary, to gain insight; 5) Build analytic dashboards to track system and data pipeline performance while using data to measure customer success after making data pipeline changes; 6) Develop rich client libraries allowing for expressive data query requests while working with clients to understand emerging use cases; 7) Build relevance models to enhance data query results while using insights from customer interactions and data query success to inform models; 8) Use linguistic analysis to increase the quality of data in the database, and to transform user data queries; 9) Mentor junior engineers and assist them in growing their engineering skills while helping verify the correctness of their work, as well as educating them on any gaps in their knowledge; and 10) Provide technical leadership and direction for team projects. Education and Experience Requirements: The Employer requires a Bachelor's degree in Computer Science, Computer Engineering, or a closely related field. In addition, the Employer requires that the employee have five (5) years of progressively more responsible work experience as a software engineer or related occupation. The candidate must also have the following: (1) Demonstrated ability working with Java or similar programming language gained through three (3) years of work experience; (2) Demonstrated ability working with Relational Databases such as MySQL gained through three (3) years of experience; (3) Demonstrated ability working with queuing systems like Kafka gained through three (3) years of experience; (4) Demonstrated ability with software architecture skills gained through three (3) years of experience; (5) Demonstrated ability building and debugging performant asynchronous systems gained through three (3) years of experience; and (6) Demonstrated ability building scalable apps in production with Java, JavaScript, or similar language gained through three (3) years of experience. All years of experience may be gained concurrently. Telecommuting is an option. Alternatively, the Employer will accept a Master's degree in Computer Science, Computer Engineering, or a closely related field and three (3) years of work experience as a software engineer or related occupation. The candidate must also have the following: (1) Demonstrated ability working with Java or similar programming language gained through three (3) years of work experience; (2) Demonstrated ability working with Relational Databases such as MySQL gained through three (3) years of experience; (3) Demonstrated ability working with queuing systems like Kafka gained through three (3) years of experience; (4) Demonstrated ability with software architecture skills gained through three (3) years of experience; (5) Demonstrated ability building and debugging performant asynchronous systems gained through three (3) years of experience; and (6) Demonstrated ability building scalable apps in production with Java, JavaScript, or similar language gained through three (3) years of experience. All years of experience may be gained concurrently. Telecommuting is an option.
Overview At ADS, no idea is off limits, and we celebrate creativity and bold moves. For more than 50 years ADS has been manufacturing a variety of innovative and environmentally friendly alternatives to traditional materials. Headquartered in Hilliard, Ohio, we are a multi-billion dollar stormwater management company, manufacturing pipe and ancillary products. What does that mean? When it storms, we capture rain with our drain basins, convey it with pipe, store it using chambers and finally treat it with our water quality products, before safely returning water back to the environment. We handle, what we call, the entire lifecycle of a raindrop. Our products help prevent flooding, which increases quality of life for people living in large cities, suburbs, and rural towns. We also believe in creating a circular economy and are the largest plastic recycling company in North America. We use plastic shampoo and detergent bottles to create pipe, diverting over 500 million pounds of plastic from landfills every year. ADS operates a global network of over 60 manufacturing plants and 30 distribution centers. We have amazing stories to tell, and we need your help getting our story out there. To learn more about ADS, please visit our website at . Responsibilities Advanced Drainage Systems is seeking an Engineer that has experience in product development and testing. The Engineer role can expect to engage in a diverse portfolio of projects, build internal & external relationships to drive product development as part of the organizations Product Roadmaps. This role will also be hands-on researching and developing new designs and products. To be a successful Engineer within the Product Development team, candidates will possess and practice effective problem solving, clear & concise communication, a collaborative approach, and an aptitude for managing risk. Primary Job Responsibilities: The responsibilities of this position include, but are not limited to: Develops concepts, builds prototypes, develops test plans, and drives data analysis & recommendations with oversight from senior engineers. Applies broad knowledge of principles and practices in a specific practice area. Independently evaluates, selects, and adapts standard techniques and procedures. Acquires general knowledge of principles and practices of related fields, and ability to function on multidisciplinary teams. Works on multiple projects of moderate size or portions of major projects. Collaborate with key partners internally (i.e., Applications Engineering, Materials Science, Operations, Product Management) to ensure designs are in line with company and market needs. Work with outside consultants and contractors as it relates to product design, testing or analysis. Knowledge, Skills, and Abilities: This position should possess the following skills/knowledge: Strong technical expertise and experience working in high-functioning engineering organizations. Good technical experience with 2D and 3D modeling using various CAD software Experience with structural/mechanical and/or geotechnical engineering, and FEA (finite element analysis) desirable. Strong written and verbal communication skills Experience in articulating technical engineering topics clearly to technical and non-technical audiences. Statistical and Data Analysis Knowledge Solid organizational skills, including multitasking and time-management. Strong client-facing and teamwork skills Ability to collaborate cross-functionally. Qualifications: 4-year degree in Civil, Mechanical, Environmental Engineering 3+ years industry experience PI44bfc6625f49-4725
05/11/2024
Full time
Overview At ADS, no idea is off limits, and we celebrate creativity and bold moves. For more than 50 years ADS has been manufacturing a variety of innovative and environmentally friendly alternatives to traditional materials. Headquartered in Hilliard, Ohio, we are a multi-billion dollar stormwater management company, manufacturing pipe and ancillary products. What does that mean? When it storms, we capture rain with our drain basins, convey it with pipe, store it using chambers and finally treat it with our water quality products, before safely returning water back to the environment. We handle, what we call, the entire lifecycle of a raindrop. Our products help prevent flooding, which increases quality of life for people living in large cities, suburbs, and rural towns. We also believe in creating a circular economy and are the largest plastic recycling company in North America. We use plastic shampoo and detergent bottles to create pipe, diverting over 500 million pounds of plastic from landfills every year. ADS operates a global network of over 60 manufacturing plants and 30 distribution centers. We have amazing stories to tell, and we need your help getting our story out there. To learn more about ADS, please visit our website at . Responsibilities Advanced Drainage Systems is seeking an Engineer that has experience in product development and testing. The Engineer role can expect to engage in a diverse portfolio of projects, build internal & external relationships to drive product development as part of the organizations Product Roadmaps. This role will also be hands-on researching and developing new designs and products. To be a successful Engineer within the Product Development team, candidates will possess and practice effective problem solving, clear & concise communication, a collaborative approach, and an aptitude for managing risk. Primary Job Responsibilities: The responsibilities of this position include, but are not limited to: Develops concepts, builds prototypes, develops test plans, and drives data analysis & recommendations with oversight from senior engineers. Applies broad knowledge of principles and practices in a specific practice area. Independently evaluates, selects, and adapts standard techniques and procedures. Acquires general knowledge of principles and practices of related fields, and ability to function on multidisciplinary teams. Works on multiple projects of moderate size or portions of major projects. Collaborate with key partners internally (i.e., Applications Engineering, Materials Science, Operations, Product Management) to ensure designs are in line with company and market needs. Work with outside consultants and contractors as it relates to product design, testing or analysis. Knowledge, Skills, and Abilities: This position should possess the following skills/knowledge: Strong technical expertise and experience working in high-functioning engineering organizations. Good technical experience with 2D and 3D modeling using various CAD software Experience with structural/mechanical and/or geotechnical engineering, and FEA (finite element analysis) desirable. Strong written and verbal communication skills Experience in articulating technical engineering topics clearly to technical and non-technical audiences. Statistical and Data Analysis Knowledge Solid organizational skills, including multitasking and time-management. Strong client-facing and teamwork skills Ability to collaborate cross-functionally. Qualifications: 4-year degree in Civil, Mechanical, Environmental Engineering 3+ years industry experience PI44bfc6625f49-4725
Spalding Consulting, Inc., a Saalex company
Lexington Park, Maryland
Spalding Consulting, Inc. is seeking a Senior Database Administrator in Lexington Park, MD. Spalding Consulting, Inc. is a professional services company delivering cutting-edge solutions to the Department of Defense since 2001. Our expert-level solutions include software development, information technology, program management, financial management and business intelligence services. Spalding Consulting offers competitive compensation, career development, flexible work schedules and excellent benefits. Position Type: Full-Time Work Location: Hybrid work/in-office (See on-site requirements below). Onsite Requirements: On-boarding will require 1-2 visits to Patuxent River, MD. Initial training will be mostly virtual, but may require occasional on-site visits during the first few weeks. Candidates will be required to work onsite at Patuxent River, MD as needed to assist with patching and other tasking. Essential Functions: The candidate will be responsible for database administration with duties including performance tuning, collecting statistics, analyzing explains & determining which tables needed statistics. Ability to apply government mandated Database IA STIGS to remain compliant and show proof to auditors. Support multiple systems including development, test and production systems. Manage/Monitor system performance, including workload management and throttling, query performance and tuning Work with database vendor in resolving RDBMS related incidents. Other duties include: Collaborates with other teams as needed such as Unix, Windows, Web, Boundary, Citrix, DBA, Engineering, Support Application DBA functions including DDL creation, SQL scripting, problem research, system patching, and change deployments. Assist with design, development, implementation, and support of automated DBA processes using database and Unix/Linux scripting. Creates, maintains, and implements Backup and Recovery and disaster recovery for a large enterprise data warehouse. Implements and administers access policies in compliance with DoD, industry and company standards. Manage, design, support, and consult on practices of storage management, archive, restore, and disaster recovery. Supports Development teams as needed. Mentoring other DBAs as needed. Other duties as assigned or required. Qualifications and Experience: Required: DBA with more than 10 years' experience. Desired: Familiar with Unix/Linux and KSH, BASH, and PERL scripting. Experience with Teradata V17.10 or higher including Teradata tools. Security Clearance: Active Top Secret clearance required. Requirements to obtain a clearance include US Citizenship, security investigation, etc. Education: BS or BA degree in Computer Science, Information Systems/Technology, Engineering, Business, or Mathematics is desired. Spalding Consulting, Inc. is committed to providing equal employment opportunities to all applicants and employees. We will not discriminate against any employee or applicant on the basis of race, color, ethnic origin, national origin, creed, religion, political belief, sex (including pregnancy), sexual orientation, gender identity, marital status, age, military status, physical or mental disability, or any other legally protected basis, in accordance with applicable federal, state or local laws. Spalding Consulting, Inc. is an Affirmative Action/Equal Opportunity Employer and encourages minorities, women, disabled, and veterans to apply for job openings within our company. Accessibility: If you are interested in applying for employment with Spalding Consulting, Inc. and need special assistance or an accommodation to apply for a posted position, contact our Recruiting department via email at or call us at Ext. 500. Pay Transparency Employee Polygraph Protection Act Employee Rights under the Family and Medical Leave Act Equal Employment Opportunity Know Your Rights: Workplace Discrimination is Illegal
05/11/2024
Full time
Spalding Consulting, Inc. is seeking a Senior Database Administrator in Lexington Park, MD. Spalding Consulting, Inc. is a professional services company delivering cutting-edge solutions to the Department of Defense since 2001. Our expert-level solutions include software development, information technology, program management, financial management and business intelligence services. Spalding Consulting offers competitive compensation, career development, flexible work schedules and excellent benefits. Position Type: Full-Time Work Location: Hybrid work/in-office (See on-site requirements below). Onsite Requirements: On-boarding will require 1-2 visits to Patuxent River, MD. Initial training will be mostly virtual, but may require occasional on-site visits during the first few weeks. Candidates will be required to work onsite at Patuxent River, MD as needed to assist with patching and other tasking. Essential Functions: The candidate will be responsible for database administration with duties including performance tuning, collecting statistics, analyzing explains & determining which tables needed statistics. Ability to apply government mandated Database IA STIGS to remain compliant and show proof to auditors. Support multiple systems including development, test and production systems. Manage/Monitor system performance, including workload management and throttling, query performance and tuning Work with database vendor in resolving RDBMS related incidents. Other duties include: Collaborates with other teams as needed such as Unix, Windows, Web, Boundary, Citrix, DBA, Engineering, Support Application DBA functions including DDL creation, SQL scripting, problem research, system patching, and change deployments. Assist with design, development, implementation, and support of automated DBA processes using database and Unix/Linux scripting. Creates, maintains, and implements Backup and Recovery and disaster recovery for a large enterprise data warehouse. Implements and administers access policies in compliance with DoD, industry and company standards. Manage, design, support, and consult on practices of storage management, archive, restore, and disaster recovery. Supports Development teams as needed. Mentoring other DBAs as needed. Other duties as assigned or required. Qualifications and Experience: Required: DBA with more than 10 years' experience. Desired: Familiar with Unix/Linux and KSH, BASH, and PERL scripting. Experience with Teradata V17.10 or higher including Teradata tools. Security Clearance: Active Top Secret clearance required. Requirements to obtain a clearance include US Citizenship, security investigation, etc. Education: BS or BA degree in Computer Science, Information Systems/Technology, Engineering, Business, or Mathematics is desired. Spalding Consulting, Inc. is committed to providing equal employment opportunities to all applicants and employees. We will not discriminate against any employee or applicant on the basis of race, color, ethnic origin, national origin, creed, religion, political belief, sex (including pregnancy), sexual orientation, gender identity, marital status, age, military status, physical or mental disability, or any other legally protected basis, in accordance with applicable federal, state or local laws. Spalding Consulting, Inc. is an Affirmative Action/Equal Opportunity Employer and encourages minorities, women, disabled, and veterans to apply for job openings within our company. Accessibility: If you are interested in applying for employment with Spalding Consulting, Inc. and need special assistance or an accommodation to apply for a posted position, contact our Recruiting department via email at or call us at Ext. 500. Pay Transparency Employee Polygraph Protection Act Employee Rights under the Family and Medical Leave Act Equal Employment Opportunity Know Your Rights: Workplace Discrimination is Illegal
The Pokémon Company International
Redmond, Washington
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Manager, IT Service Desk Job Summary: The Manager, IT Service Desk leads the North America IT Service Desk team, supporting our 1,300+ staff members. They oversee our technology problem management and support needs, team processes, assigning work, purchasing, and inventory. This person contributes to and leads the overall positive and professional environment of the Service Desk. This role will also serve as an escalation point for incidents and service request resolution. They are key in making decisions and/or recommendations that include multiyear IT strategies and plans. This person is enthusiastic about customer service and how technology is experienced. They will partner with peer staff members and lead the IT Service Desk to ensure the best customer support experience possible. FLSA Classification (US Only): Exempt People Manager: Yes What you'll do Oversee a team of service desk support specialists responsible for service request, incidents, and employee onboarding/offboarding processes. Managing team resource allocation and workforce tiering structure to ensure accurate assignment of tasks to team members Work with technology peers to develop and manage team processes, perform regular review of existing processes to support consistent task completion. Provide coaching, individual development plans, and feedback to service desk team members. Be an example of superior customer service in the Service Desk, focusing on end user needs. Monitor team member queues to ensure tickets are resolved promptly per outlined service level agreements (SLAs). Identify Service Desk support request trends, develop a plan to resolve and monitor for recurrence. Develop, measure, and report key performance indicators (KPIs) to ensure the team is operating at a high level and meeting or exceeding established goals. Continually seek opportunities to increase customer satisfaction, experience, and strengthen client relationships at all levels of the organization. Work with IT Management on business requirements/goals and translate them into technical specifications with solution proposals. Take escalations as needed to resolve complex service desk requests. Establish technology inventory baselines, monitor, and report on levels. Purchase hardware, software, and track spending for technology needs. What you'll bring 3 years+ experience managing an IT service desk team, supporting the needs of peer technology groups. 3 years+ experience working directly on a service desk team in a senior capacity providing technical support in Microsoft Windows and Apple macOS environments. 2 years+ experience managing ITSM (Information Technology Service Management) platforms, Atlassian tools are a plus. 2 years+ experience leading ITSM and ITIL processes A successful track record of providing excellent customer service and communication to all levels of an organization. Technology support experience with common office applications such as Active Directory, Office 365, web conferencing, best practices, and troubleshooting. Experience developing and managing team KPI's, SLA's and reporting. Ability to lead staff through technical decisions, and roadmaps for long-term planning. Solid understanding managing hardware asset and software license tracking. Demonstrated willingness to learn new technologies through self-study and formal training. Bachelor's degree in computer science, Computer Engineering, and ITIL certifications are a plus. How you'll be successful Communication: You have impeccable written and verbal communication with ability to translate technical information in a non-technical format. You're able to demonstrate active listening to make your customer feel heard and understood. Bias for Action: You have an eagerness to take initiative and persist in accomplishing objectives despite obstacles and setbacks. You work to resolve requests and incidents with a high sense of urgency and ownership. Great people skills: You're empathetic and understanding to employees who need your help. You aim to build effective relationships across the organizations, as well as externally with 3rd parties. You are mindful of diverse perspectives and display patience and professionalism working with employees having a range of computer competencies. Passion and Pride in your work: You love what you do and how you can add value to your clients; You ensure consistency and quality of your work and take a methodical approach to troubleshooting and resolution. Logical and analytical: You're able to distill and synthesize complex ideas into concise, meaningful information to clients. You're adept at prioritization and project management with attentiveness to detail and consistent follow through. Growth mindset: You thrive in a dynamic and fluid environment because you are a self-starter who is eager to learn, grow and build something great together; building and enhancing programs appeals to you. You have a desire to stay current on technology trends and Information Technology concepts. Service Orientation: You keep internal and external customer(s) in mind at all times. You strive to proactively address customer concerns and needs and to provide consistent customer satisfaction. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $126,000.00 - $149,150.00. The full range is $126,000.00 - $188,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
05/11/2024
Full time
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Manager, IT Service Desk Job Summary: The Manager, IT Service Desk leads the North America IT Service Desk team, supporting our 1,300+ staff members. They oversee our technology problem management and support needs, team processes, assigning work, purchasing, and inventory. This person contributes to and leads the overall positive and professional environment of the Service Desk. This role will also serve as an escalation point for incidents and service request resolution. They are key in making decisions and/or recommendations that include multiyear IT strategies and plans. This person is enthusiastic about customer service and how technology is experienced. They will partner with peer staff members and lead the IT Service Desk to ensure the best customer support experience possible. FLSA Classification (US Only): Exempt People Manager: Yes What you'll do Oversee a team of service desk support specialists responsible for service request, incidents, and employee onboarding/offboarding processes. Managing team resource allocation and workforce tiering structure to ensure accurate assignment of tasks to team members Work with technology peers to develop and manage team processes, perform regular review of existing processes to support consistent task completion. Provide coaching, individual development plans, and feedback to service desk team members. Be an example of superior customer service in the Service Desk, focusing on end user needs. Monitor team member queues to ensure tickets are resolved promptly per outlined service level agreements (SLAs). Identify Service Desk support request trends, develop a plan to resolve and monitor for recurrence. Develop, measure, and report key performance indicators (KPIs) to ensure the team is operating at a high level and meeting or exceeding established goals. Continually seek opportunities to increase customer satisfaction, experience, and strengthen client relationships at all levels of the organization. Work with IT Management on business requirements/goals and translate them into technical specifications with solution proposals. Take escalations as needed to resolve complex service desk requests. Establish technology inventory baselines, monitor, and report on levels. Purchase hardware, software, and track spending for technology needs. What you'll bring 3 years+ experience managing an IT service desk team, supporting the needs of peer technology groups. 3 years+ experience working directly on a service desk team in a senior capacity providing technical support in Microsoft Windows and Apple macOS environments. 2 years+ experience managing ITSM (Information Technology Service Management) platforms, Atlassian tools are a plus. 2 years+ experience leading ITSM and ITIL processes A successful track record of providing excellent customer service and communication to all levels of an organization. Technology support experience with common office applications such as Active Directory, Office 365, web conferencing, best practices, and troubleshooting. Experience developing and managing team KPI's, SLA's and reporting. Ability to lead staff through technical decisions, and roadmaps for long-term planning. Solid understanding managing hardware asset and software license tracking. Demonstrated willingness to learn new technologies through self-study and formal training. Bachelor's degree in computer science, Computer Engineering, and ITIL certifications are a plus. How you'll be successful Communication: You have impeccable written and verbal communication with ability to translate technical information in a non-technical format. You're able to demonstrate active listening to make your customer feel heard and understood. Bias for Action: You have an eagerness to take initiative and persist in accomplishing objectives despite obstacles and setbacks. You work to resolve requests and incidents with a high sense of urgency and ownership. Great people skills: You're empathetic and understanding to employees who need your help. You aim to build effective relationships across the organizations, as well as externally with 3rd parties. You are mindful of diverse perspectives and display patience and professionalism working with employees having a range of computer competencies. Passion and Pride in your work: You love what you do and how you can add value to your clients; You ensure consistency and quality of your work and take a methodical approach to troubleshooting and resolution. Logical and analytical: You're able to distill and synthesize complex ideas into concise, meaningful information to clients. You're adept at prioritization and project management with attentiveness to detail and consistent follow through. Growth mindset: You thrive in a dynamic and fluid environment because you are a self-starter who is eager to learn, grow and build something great together; building and enhancing programs appeals to you. You have a desire to stay current on technology trends and Information Technology concepts. Service Orientation: You keep internal and external customer(s) in mind at all times. You strive to proactively address customer concerns and needs and to provide consistent customer satisfaction. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $126,000.00 - $149,150.00. The full range is $126,000.00 - $188,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
Date Posted: 04/26/2024 Hiring Organization: Rose International Position Number: 462991 Job Title: Drivetrain Systems Product Engineer Job Location: Fuquay Varina, NC, USA, 27526 Work Model: Onsite Shift: Onsite Role in office 5 days a week - OT hours may be required Employment Type: Temporary Estimated Duration (In months): 13 Min Hourly Rate ($): 40.00 Max Hourly Rate ($): 50.00 Must Have Skills/Attributes: Manufacturing, Product Design, Product Development, Product Management, Six Sigma Job Description Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates, and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements. Only qualified Electrical Engineer candidates located in the Fuquay Varina, NC area will be considered due to the role being onsite 5 days per week. Candidate MUST be eligible to work for Rose International on W2 basis As an Electrical Engineer - Engine Management Systems for JD Turf Care located in Fuquay-Varina, NC, you will develop Engine Management Systems in the Turf & Compact Utility division on low to medium-complexity engine and transmission electronic control systems for products across our division. Required Education: • Bachelor/Master of Science Degree in Electrical or Electrical and Computer Engineering. Required Skills and Experience: • 3+ years' experience in engine management systems specification, design, integration, and diagnostics with small spark and diesel internal combustion engines with 1-4 cylinders • 3+ years electronic hardware design, microcontrollers, analog and digital electronic circuits, electronics manufacturing, and product verification • 3+ years' experience with J1939 CAN communications including troubleshooting and use of appropriate network analysis toolsets • Operational knowledge of internal combustion engines and their control systems, emissions controls, and calibrations • Application experience with sensors (e.g. temperature, pressure, position) and actuators (e.g. solenoids, fuel injectors, high voltage spark ignition) • Experience with related Electromagnetic Compatibility (EMC) standards and associated design practices • Demonstrated technical capability, including working hands-on in vehicles, engines, and transmissions, utilizing electronic instrumentation to gather data relevant to performing design validation and root cause analysis in electronic systems • Must be a self-starter and able to work well without close direction, both in the office and in the field • Strong interpersonal skills and the ability to break complex opportunities/issues/obstacles down into executable action items • Experience in giving presentations and explaining complex engineering issues What Makes You Stand Out: • Experience developing vehicle electrical systems in the Ag, Turf, Recreational Vehicle, Automotive, or Construction industry • Design-related experience with electronic hardware, microcontrollers, analog and digital electronic circuits, electronics manufacturing, and product verification • Embedded software development • Project management experience • Experience developing electric/hybrid vehicles • Design for Six Sigma Electrical Engineer Summary: Plans, coordinates, performs product design, testing and/or analysis work for a complete project of moderate scope or for a significant portion or a sub-system of a major and diverse project. Operates in a team environment, providing input to design solutions and participating in design reviews. May assign, coordinate and review portions of the work to support personnel. Decisions are made within established guidelines and may be reviewed by supervisors. Major Duties: • Contribute to the analysis of information and the specification of the methods and process steps, as well as the plant, machinery, and equipment, required to design and continuously improve manufacturing or materials processes and process systems to deliver the end product within specified cost and quality parameters • Contribute to the development of, and implement feasibility testing of, proposed engineering solutions to provide feedback and data to validate the design • Contribute to the analysis of information, the drafting of engineering standards and specifications, and the evaluation of the effectiveness of those standards within own engineering discipline to inform engineering work in the organization and/or of its suppliers, contractors, and consultants • Carry out inspections under the supervision of senior colleagues to evaluate the quality of engineering works and/or the integrity of existing installations or structures and make recommendations to senior colleagues on the remedial works needed to ensure conformance with specifications and regulatory requirements • Identify shortcomings in existing processes, systems, and procedures, and use established change management programs to address them • Deliver small- or medium-scale projects while working within an established program management plan • Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. • Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media • Work collaboratively with other professional teams and over organizational boundaries to ensure service users experience cohesive and seamless support to meet their needs • Create and maintain complex technical and/or user documentation to a high standard, and back up files to ensure instant recovery if problems occur • Key contact to provide expertise in the design, diagnostics, and delivery of electrical components involved in controlling and managing the operation of gas and diesel engines. • Support mechanical and electrical integration design teams along with factory and field representatives to ensure compatibility across all phases of the product life cycle. • Work closely with internal and external groups, like marketing, manufacturing, quality, supply management, and component suppliers during product development and production cycles to align on key product features and customer needs to deliver a world-class solution. Works without supervision and provides technical guidance when required on: - How to get results using new and advanced engineering technologies - Executing engineering designs using the appropriate methods, tools, processes and software - Achieving engineering development targets using appropriate methods, tools, processes and software - Producing technical engineering specifications and related materials - Testing, evaluating and improving engineering outcomes - Implementing engineering designs, evaluating outcomes and then making improvements as needed - Developing appropriate plans or performing necessary actions based on recommendations and requirements - Identifying, assessing, prioritizing and managing project-related risks - Measuring and reporting progress toward intermediate targets to make sure a project stays on track to achieve its ultimate goals - Analyzing data trends for use in reports to help guide decision making Without supervision and provides technical guidance on these solutions as needed: - Builds engineering solutions - Manages and applies safe systems of work - Works with full competence to perform computer-aided design (CAD) - Uses clear and effective verbal communications skills when expressing ideas, requesting actions and formulating plans or policies - Works with full competence to identify, verify, and manage changes to the scope of the project or program, utilizing the most appropriate approach Works with guidance (but not constant supervision) to manage projects and/or programs within desired cost, time and quality parameters: - Works at an intermediate level to build the structure and culture of the project team and define roles and responsibilities within that structure to enable the achievement of project mission and objectives and the effective operation of key business processes Visa sponsorship is not available, now or in the near future, for this position Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
05/11/2024
Full time
Date Posted: 04/26/2024 Hiring Organization: Rose International Position Number: 462991 Job Title: Drivetrain Systems Product Engineer Job Location: Fuquay Varina, NC, USA, 27526 Work Model: Onsite Shift: Onsite Role in office 5 days a week - OT hours may be required Employment Type: Temporary Estimated Duration (In months): 13 Min Hourly Rate ($): 40.00 Max Hourly Rate ($): 50.00 Must Have Skills/Attributes: Manufacturing, Product Design, Product Development, Product Management, Six Sigma Job Description Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates, and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements. Only qualified Electrical Engineer candidates located in the Fuquay Varina, NC area will be considered due to the role being onsite 5 days per week. Candidate MUST be eligible to work for Rose International on W2 basis As an Electrical Engineer - Engine Management Systems for JD Turf Care located in Fuquay-Varina, NC, you will develop Engine Management Systems in the Turf & Compact Utility division on low to medium-complexity engine and transmission electronic control systems for products across our division. Required Education: • Bachelor/Master of Science Degree in Electrical or Electrical and Computer Engineering. Required Skills and Experience: • 3+ years' experience in engine management systems specification, design, integration, and diagnostics with small spark and diesel internal combustion engines with 1-4 cylinders • 3+ years electronic hardware design, microcontrollers, analog and digital electronic circuits, electronics manufacturing, and product verification • 3+ years' experience with J1939 CAN communications including troubleshooting and use of appropriate network analysis toolsets • Operational knowledge of internal combustion engines and their control systems, emissions controls, and calibrations • Application experience with sensors (e.g. temperature, pressure, position) and actuators (e.g. solenoids, fuel injectors, high voltage spark ignition) • Experience with related Electromagnetic Compatibility (EMC) standards and associated design practices • Demonstrated technical capability, including working hands-on in vehicles, engines, and transmissions, utilizing electronic instrumentation to gather data relevant to performing design validation and root cause analysis in electronic systems • Must be a self-starter and able to work well without close direction, both in the office and in the field • Strong interpersonal skills and the ability to break complex opportunities/issues/obstacles down into executable action items • Experience in giving presentations and explaining complex engineering issues What Makes You Stand Out: • Experience developing vehicle electrical systems in the Ag, Turf, Recreational Vehicle, Automotive, or Construction industry • Design-related experience with electronic hardware, microcontrollers, analog and digital electronic circuits, electronics manufacturing, and product verification • Embedded software development • Project management experience • Experience developing electric/hybrid vehicles • Design for Six Sigma Electrical Engineer Summary: Plans, coordinates, performs product design, testing and/or analysis work for a complete project of moderate scope or for a significant portion or a sub-system of a major and diverse project. Operates in a team environment, providing input to design solutions and participating in design reviews. May assign, coordinate and review portions of the work to support personnel. Decisions are made within established guidelines and may be reviewed by supervisors. Major Duties: • Contribute to the analysis of information and the specification of the methods and process steps, as well as the plant, machinery, and equipment, required to design and continuously improve manufacturing or materials processes and process systems to deliver the end product within specified cost and quality parameters • Contribute to the development of, and implement feasibility testing of, proposed engineering solutions to provide feedback and data to validate the design • Contribute to the analysis of information, the drafting of engineering standards and specifications, and the evaluation of the effectiveness of those standards within own engineering discipline to inform engineering work in the organization and/or of its suppliers, contractors, and consultants • Carry out inspections under the supervision of senior colleagues to evaluate the quality of engineering works and/or the integrity of existing installations or structures and make recommendations to senior colleagues on the remedial works needed to ensure conformance with specifications and regulatory requirements • Identify shortcomings in existing processes, systems, and procedures, and use established change management programs to address them • Deliver small- or medium-scale projects while working within an established program management plan • Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. • Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media • Work collaboratively with other professional teams and over organizational boundaries to ensure service users experience cohesive and seamless support to meet their needs • Create and maintain complex technical and/or user documentation to a high standard, and back up files to ensure instant recovery if problems occur • Key contact to provide expertise in the design, diagnostics, and delivery of electrical components involved in controlling and managing the operation of gas and diesel engines. • Support mechanical and electrical integration design teams along with factory and field representatives to ensure compatibility across all phases of the product life cycle. • Work closely with internal and external groups, like marketing, manufacturing, quality, supply management, and component suppliers during product development and production cycles to align on key product features and customer needs to deliver a world-class solution. Works without supervision and provides technical guidance when required on: - How to get results using new and advanced engineering technologies - Executing engineering designs using the appropriate methods, tools, processes and software - Achieving engineering development targets using appropriate methods, tools, processes and software - Producing technical engineering specifications and related materials - Testing, evaluating and improving engineering outcomes - Implementing engineering designs, evaluating outcomes and then making improvements as needed - Developing appropriate plans or performing necessary actions based on recommendations and requirements - Identifying, assessing, prioritizing and managing project-related risks - Measuring and reporting progress toward intermediate targets to make sure a project stays on track to achieve its ultimate goals - Analyzing data trends for use in reports to help guide decision making Without supervision and provides technical guidance on these solutions as needed: - Builds engineering solutions - Manages and applies safe systems of work - Works with full competence to perform computer-aided design (CAD) - Uses clear and effective verbal communications skills when expressing ideas, requesting actions and formulating plans or policies - Works with full competence to identify, verify, and manage changes to the scope of the project or program, utilizing the most appropriate approach Works with guidance (but not constant supervision) to manage projects and/or programs within desired cost, time and quality parameters: - Works at an intermediate level to build the structure and culture of the project team and define roles and responsibilities within that structure to enable the achievement of project mission and objectives and the effective operation of key business processes Visa sponsorship is not available, now or in the near future, for this position Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
The Pokémon Company International
Bellevue, Washington
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Manager, IT Service Desk Job Summary: The Manager, IT Service Desk leads the North America IT Service Desk team, supporting our 1,300+ staff members. They oversee our technology problem management and support needs, team processes, assigning work, purchasing, and inventory. This person contributes to and leads the overall positive and professional environment of the Service Desk. This role will also serve as an escalation point for incidents and service request resolution. They are key in making decisions and/or recommendations that include multiyear IT strategies and plans. This person is enthusiastic about customer service and how technology is experienced. They will partner with peer staff members and lead the IT Service Desk to ensure the best customer support experience possible. FLSA Classification (US Only): Exempt People Manager: Yes What you'll do Oversee a team of service desk support specialists responsible for service request, incidents, and employee onboarding/offboarding processes. Managing team resource allocation and workforce tiering structure to ensure accurate assignment of tasks to team members Work with technology peers to develop and manage team processes, perform regular review of existing processes to support consistent task completion. Provide coaching, individual development plans, and feedback to service desk team members. Be an example of superior customer service in the Service Desk, focusing on end user needs. Monitor team member queues to ensure tickets are resolved promptly per outlined service level agreements (SLAs). Identify Service Desk support request trends, develop a plan to resolve and monitor for recurrence. Develop, measure, and report key performance indicators (KPIs) to ensure the team is operating at a high level and meeting or exceeding established goals. Continually seek opportunities to increase customer satisfaction, experience, and strengthen client relationships at all levels of the organization. Work with IT Management on business requirements/goals and translate them into technical specifications with solution proposals. Take escalations as needed to resolve complex service desk requests. Establish technology inventory baselines, monitor, and report on levels. Purchase hardware, software, and track spending for technology needs. What you'll bring 3 years+ experience managing an IT service desk team, supporting the needs of peer technology groups. 3 years+ experience working directly on a service desk team in a senior capacity providing technical support in Microsoft Windows and Apple macOS environments. 2 years+ experience managing ITSM (Information Technology Service Management) platforms, Atlassian tools are a plus. 2 years+ experience leading ITSM and ITIL processes A successful track record of providing excellent customer service and communication to all levels of an organization. Technology support experience with common office applications such as Active Directory, Office 365, web conferencing, best practices, and troubleshooting. Experience developing and managing team KPI's, SLA's and reporting. Ability to lead staff through technical decisions, and roadmaps for long-term planning. Solid understanding managing hardware asset and software license tracking. Demonstrated willingness to learn new technologies through self-study and formal training. Bachelor's degree in computer science, Computer Engineering, and ITIL certifications are a plus. How you'll be successful Communication: You have impeccable written and verbal communication with ability to translate technical information in a non-technical format. You're able to demonstrate active listening to make your customer feel heard and understood. Bias for Action : You have an eagerness to take initiative and persist in accomplishing objectives despite obstacles and setbacks. You work to resolve requests and incidents with a high sense of urgency and ownership. Great people skills : You're empathetic and understanding to employees who need your help. You aim to build effective relationships across the organizations, as well as externally with 3rd parties. You are mindful of diverse perspectives and display patience and professionalism working with employees having a range of computer competencies. Passion and Pride in your work : You love what you do and how you can add value to your clients; You ensure consistency and quality of your work and take a methodical approach to troubleshooting and resolution. Logical and analytical: You're able to distill and synthesize complex ideas into concise, meaningful information to clients. You're adept at prioritization and project management with attentiveness to detail and consistent follow through. Growth mindset : You thrive in a dynamic and fluid environment because you are a self-starter who is eager to learn, grow and build something great together; building and enhancing programs appeals to you. You have a desire to stay current on technology trends and Information Technology concepts. Service Orientation: You keep internal and external customer(s) in mind at all times. You strive to proactively address customer concerns and needs and to provide consistent customer satisfaction. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $126,000.00 - $149,150.00. The full range is $126,000.00 - $188,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
05/11/2024
Full time
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Manager, IT Service Desk Job Summary: The Manager, IT Service Desk leads the North America IT Service Desk team, supporting our 1,300+ staff members. They oversee our technology problem management and support needs, team processes, assigning work, purchasing, and inventory. This person contributes to and leads the overall positive and professional environment of the Service Desk. This role will also serve as an escalation point for incidents and service request resolution. They are key in making decisions and/or recommendations that include multiyear IT strategies and plans. This person is enthusiastic about customer service and how technology is experienced. They will partner with peer staff members and lead the IT Service Desk to ensure the best customer support experience possible. FLSA Classification (US Only): Exempt People Manager: Yes What you'll do Oversee a team of service desk support specialists responsible for service request, incidents, and employee onboarding/offboarding processes. Managing team resource allocation and workforce tiering structure to ensure accurate assignment of tasks to team members Work with technology peers to develop and manage team processes, perform regular review of existing processes to support consistent task completion. Provide coaching, individual development plans, and feedback to service desk team members. Be an example of superior customer service in the Service Desk, focusing on end user needs. Monitor team member queues to ensure tickets are resolved promptly per outlined service level agreements (SLAs). Identify Service Desk support request trends, develop a plan to resolve and monitor for recurrence. Develop, measure, and report key performance indicators (KPIs) to ensure the team is operating at a high level and meeting or exceeding established goals. Continually seek opportunities to increase customer satisfaction, experience, and strengthen client relationships at all levels of the organization. Work with IT Management on business requirements/goals and translate them into technical specifications with solution proposals. Take escalations as needed to resolve complex service desk requests. Establish technology inventory baselines, monitor, and report on levels. Purchase hardware, software, and track spending for technology needs. What you'll bring 3 years+ experience managing an IT service desk team, supporting the needs of peer technology groups. 3 years+ experience working directly on a service desk team in a senior capacity providing technical support in Microsoft Windows and Apple macOS environments. 2 years+ experience managing ITSM (Information Technology Service Management) platforms, Atlassian tools are a plus. 2 years+ experience leading ITSM and ITIL processes A successful track record of providing excellent customer service and communication to all levels of an organization. Technology support experience with common office applications such as Active Directory, Office 365, web conferencing, best practices, and troubleshooting. Experience developing and managing team KPI's, SLA's and reporting. Ability to lead staff through technical decisions, and roadmaps for long-term planning. Solid understanding managing hardware asset and software license tracking. Demonstrated willingness to learn new technologies through self-study and formal training. Bachelor's degree in computer science, Computer Engineering, and ITIL certifications are a plus. How you'll be successful Communication: You have impeccable written and verbal communication with ability to translate technical information in a non-technical format. You're able to demonstrate active listening to make your customer feel heard and understood. Bias for Action : You have an eagerness to take initiative and persist in accomplishing objectives despite obstacles and setbacks. You work to resolve requests and incidents with a high sense of urgency and ownership. Great people skills : You're empathetic and understanding to employees who need your help. You aim to build effective relationships across the organizations, as well as externally with 3rd parties. You are mindful of diverse perspectives and display patience and professionalism working with employees having a range of computer competencies. Passion and Pride in your work : You love what you do and how you can add value to your clients; You ensure consistency and quality of your work and take a methodical approach to troubleshooting and resolution. Logical and analytical: You're able to distill and synthesize complex ideas into concise, meaningful information to clients. You're adept at prioritization and project management with attentiveness to detail and consistent follow through. Growth mindset : You thrive in a dynamic and fluid environment because you are a self-starter who is eager to learn, grow and build something great together; building and enhancing programs appeals to you. You have a desire to stay current on technology trends and Information Technology concepts. Service Orientation: You keep internal and external customer(s) in mind at all times. You strive to proactively address customer concerns and needs and to provide consistent customer satisfaction. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $126,000.00 - $149,150.00. The full range is $126,000.00 - $188,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
The Pokémon Company International
Redmond, Washington
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Manager, IT Service Desk Job Summary: The Manager, IT Service Desk leads the North America IT Service Desk team, supporting our 1,300+ staff members. They oversee our technology problem management and support needs, team processes, assigning work, purchasing, and inventory. This person contributes to and leads the overall positive and professional environment of the Service Desk. This role will also serve as an escalation point for incidents and service request resolution. They are key in making decisions and/or recommendations that include multiyear IT strategies and plans. This person is enthusiastic about customer service and how technology is experienced. They will partner with peer staff members and lead the IT Service Desk to ensure the best customer support experience possible. FLSA Classification (US Only): Exempt People Manager: Yes What you'll do Oversee a team of service desk support specialists responsible for service request, incidents, and employee onboarding/offboarding processes. Managing team resource allocation and workforce tiering structure to ensure accurate assignment of tasks to team members Work with technology peers to develop and manage team processes, perform regular review of existing processes to support consistent task completion. Provide coaching, individual development plans, and feedback to service desk team members. Be an example of superior customer service in the Service Desk, focusing on end user needs. Monitor team member queues to ensure tickets are resolved promptly per outlined service level agreements (SLAs). Identify Service Desk support request trends, develop a plan to resolve and monitor for recurrence. Develop, measure, and report key performance indicators (KPIs) to ensure the team is operating at a high level and meeting or exceeding established goals. Continually seek opportunities to increase customer satisfaction, experience, and strengthen client relationships at all levels of the organization. Work with IT Management on business requirements/goals and translate them into technical specifications with solution proposals. Take escalations as needed to resolve complex service desk requests. Establish technology inventory baselines, monitor, and report on levels. Purchase hardware, software, and track spending for technology needs. What you'll bring 3 years+ experience managing an IT service desk team, supporting the needs of peer technology groups. 3 years+ experience working directly on a service desk team in a senior capacity providing technical support in Microsoft Windows and Apple macOS environments. 2 years+ experience managing ITSM (Information Technology Service Management) platforms, Atlassian tools are a plus. 2 years+ experience leading ITSM and ITIL processes A successful track record of providing excellent customer service and communication to all levels of an organization. Technology support experience with common office applications such as Active Directory, Office 365, web conferencing, best practices, and troubleshooting. Experience developing and managing team KPI's, SLA's and reporting. Ability to lead staff through technical decisions, and roadmaps for long-term planning. Solid understanding managing hardware asset and software license tracking. Demonstrated willingness to learn new technologies through self-study and formal training. Bachelor's degree in computer science, Computer Engineering, and ITIL certifications are a plus. How you'll be successful Communication: You have impeccable written and verbal communication with ability to translate technical information in a non-technical format. You're able to demonstrate active listening to make your customer feel heard and understood. Bias for Action : You have an eagerness to take initiative and persist in accomplishing objectives despite obstacles and setbacks. You work to resolve requests and incidents with a high sense of urgency and ownership. Great people skills : You're empathetic and understanding to employees who need your help. You aim to build effective relationships across the organizations, as well as externally with 3rd parties. You are mindful of diverse perspectives and display patience and professionalism working with employees having a range of computer competencies. Passion and Pride in your work : You love what you do and how you can add value to your clients; You ensure consistency and quality of your work and take a methodical approach to troubleshooting and resolution. Logical and analytical: You're able to distill and synthesize complex ideas into concise, meaningful information to clients. You're adept at prioritization and project management with attentiveness to detail and consistent follow through. Growth mindset : You thrive in a dynamic and fluid environment because you are a self-starter who is eager to learn, grow and build something great together; building and enhancing programs appeals to you. You have a desire to stay current on technology trends and Information Technology concepts. Service Orientation: You keep internal and external customer(s) in mind at all times. You strive to proactively address customer concerns and needs and to provide consistent customer satisfaction. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $126,000.00 - $149,150.00. The full range is $126,000.00 - $188,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
05/10/2024
Full time
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Manager, IT Service Desk Job Summary: The Manager, IT Service Desk leads the North America IT Service Desk team, supporting our 1,300+ staff members. They oversee our technology problem management and support needs, team processes, assigning work, purchasing, and inventory. This person contributes to and leads the overall positive and professional environment of the Service Desk. This role will also serve as an escalation point for incidents and service request resolution. They are key in making decisions and/or recommendations that include multiyear IT strategies and plans. This person is enthusiastic about customer service and how technology is experienced. They will partner with peer staff members and lead the IT Service Desk to ensure the best customer support experience possible. FLSA Classification (US Only): Exempt People Manager: Yes What you'll do Oversee a team of service desk support specialists responsible for service request, incidents, and employee onboarding/offboarding processes. Managing team resource allocation and workforce tiering structure to ensure accurate assignment of tasks to team members Work with technology peers to develop and manage team processes, perform regular review of existing processes to support consistent task completion. Provide coaching, individual development plans, and feedback to service desk team members. Be an example of superior customer service in the Service Desk, focusing on end user needs. Monitor team member queues to ensure tickets are resolved promptly per outlined service level agreements (SLAs). Identify Service Desk support request trends, develop a plan to resolve and monitor for recurrence. Develop, measure, and report key performance indicators (KPIs) to ensure the team is operating at a high level and meeting or exceeding established goals. Continually seek opportunities to increase customer satisfaction, experience, and strengthen client relationships at all levels of the organization. Work with IT Management on business requirements/goals and translate them into technical specifications with solution proposals. Take escalations as needed to resolve complex service desk requests. Establish technology inventory baselines, monitor, and report on levels. Purchase hardware, software, and track spending for technology needs. What you'll bring 3 years+ experience managing an IT service desk team, supporting the needs of peer technology groups. 3 years+ experience working directly on a service desk team in a senior capacity providing technical support in Microsoft Windows and Apple macOS environments. 2 years+ experience managing ITSM (Information Technology Service Management) platforms, Atlassian tools are a plus. 2 years+ experience leading ITSM and ITIL processes A successful track record of providing excellent customer service and communication to all levels of an organization. Technology support experience with common office applications such as Active Directory, Office 365, web conferencing, best practices, and troubleshooting. Experience developing and managing team KPI's, SLA's and reporting. Ability to lead staff through technical decisions, and roadmaps for long-term planning. Solid understanding managing hardware asset and software license tracking. Demonstrated willingness to learn new technologies through self-study and formal training. Bachelor's degree in computer science, Computer Engineering, and ITIL certifications are a plus. How you'll be successful Communication: You have impeccable written and verbal communication with ability to translate technical information in a non-technical format. You're able to demonstrate active listening to make your customer feel heard and understood. Bias for Action : You have an eagerness to take initiative and persist in accomplishing objectives despite obstacles and setbacks. You work to resolve requests and incidents with a high sense of urgency and ownership. Great people skills : You're empathetic and understanding to employees who need your help. You aim to build effective relationships across the organizations, as well as externally with 3rd parties. You are mindful of diverse perspectives and display patience and professionalism working with employees having a range of computer competencies. Passion and Pride in your work : You love what you do and how you can add value to your clients; You ensure consistency and quality of your work and take a methodical approach to troubleshooting and resolution. Logical and analytical: You're able to distill and synthesize complex ideas into concise, meaningful information to clients. You're adept at prioritization and project management with attentiveness to detail and consistent follow through. Growth mindset : You thrive in a dynamic and fluid environment because you are a self-starter who is eager to learn, grow and build something great together; building and enhancing programs appeals to you. You have a desire to stay current on technology trends and Information Technology concepts. Service Orientation: You keep internal and external customer(s) in mind at all times. You strive to proactively address customer concerns and needs and to provide consistent customer satisfaction. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $126,000.00 - $149,150.00. The full range is $126,000.00 - $188,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
The Pokémon Company International
Renton, Washington
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Manager, IT Service Desk Job Summary: The Manager, IT Service Desk leads the North America IT Service Desk team, supporting our 1,300+ staff members. They oversee our technology problem management and support needs, team processes, assigning work, purchasing, and inventory. This person contributes to and leads the overall positive and professional environment of the Service Desk. This role will also serve as an escalation point for incidents and service request resolution. They are key in making decisions and/or recommendations that include multiyear IT strategies and plans. This person is enthusiastic about customer service and how technology is experienced. They will partner with peer staff members and lead the IT Service Desk to ensure the best customer support experience possible. FLSA Classification (US Only): Exempt People Manager: Yes What you'll do Oversee a team of service desk support specialists responsible for service request, incidents, and employee onboarding/offboarding processes. Managing team resource allocation and workforce tiering structure to ensure accurate assignment of tasks to team members Work with technology peers to develop and manage team processes, perform regular review of existing processes to support consistent task completion. Provide coaching, individual development plans, and feedback to service desk team members. Be an example of superior customer service in the Service Desk, focusing on end user needs. Monitor team member queues to ensure tickets are resolved promptly per outlined service level agreements (SLAs). Identify Service Desk support request trends, develop a plan to resolve and monitor for recurrence. Develop, measure, and report key performance indicators (KPIs) to ensure the team is operating at a high level and meeting or exceeding established goals. Continually seek opportunities to increase customer satisfaction, experience, and strengthen client relationships at all levels of the organization. Work with IT Management on business requirements/goals and translate them into technical specifications with solution proposals. Take escalations as needed to resolve complex service desk requests. Establish technology inventory baselines, monitor, and report on levels. Purchase hardware, software, and track spending for technology needs. What you'll bring 3 years+ experience managing an IT service desk team, supporting the needs of peer technology groups. 3 years+ experience working directly on a service desk team in a senior capacity providing technical support in Microsoft Windows and Apple macOS environments. 2 years+ experience managing ITSM (Information Technology Service Management) platforms, Atlassian tools are a plus. 2 years+ experience leading ITSM and ITIL processes A successful track record of providing excellent customer service and communication to all levels of an organization. Technology support experience with common office applications such as Active Directory, Office 365, web conferencing, best practices, and troubleshooting. Experience developing and managing team KPI's, SLA's and reporting. Ability to lead staff through technical decisions, and roadmaps for long-term planning. Solid understanding managing hardware asset and software license tracking. Demonstrated willingness to learn new technologies through self-study and formal training. Bachelor's degree in computer science, Computer Engineering, and ITIL certifications are a plus. How you'll be successful Communication: You have impeccable written and verbal communication with ability to translate technical information in a non-technical format. You're able to demonstrate active listening to make your customer feel heard and understood. Bias for Action : You have an eagerness to take initiative and persist in accomplishing objectives despite obstacles and setbacks. You work to resolve requests and incidents with a high sense of urgency and ownership. Great people skills : You're empathetic and understanding to employees who need your help. You aim to build effective relationships across the organizations, as well as externally with 3rd parties. You are mindful of diverse perspectives and display patience and professionalism working with employees having a range of computer competencies. Passion and Pride in your work : You love what you do and how you can add value to your clients; You ensure consistency and quality of your work and take a methodical approach to troubleshooting and resolution. Logical and analytical: You're able to distill and synthesize complex ideas into concise, meaningful information to clients. You're adept at prioritization and project management with attentiveness to detail and consistent follow through. Growth mindset : You thrive in a dynamic and fluid environment because you are a self-starter who is eager to learn, grow and build something great together; building and enhancing programs appeals to you. You have a desire to stay current on technology trends and Information Technology concepts. Service Orientation: You keep internal and external customer(s) in mind at all times. You strive to proactively address customer concerns and needs and to provide consistent customer satisfaction. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $126,000.00 - $149,150.00. The full range is $126,000.00 - $188,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
05/10/2024
Full time
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Manager, IT Service Desk Job Summary: The Manager, IT Service Desk leads the North America IT Service Desk team, supporting our 1,300+ staff members. They oversee our technology problem management and support needs, team processes, assigning work, purchasing, and inventory. This person contributes to and leads the overall positive and professional environment of the Service Desk. This role will also serve as an escalation point for incidents and service request resolution. They are key in making decisions and/or recommendations that include multiyear IT strategies and plans. This person is enthusiastic about customer service and how technology is experienced. They will partner with peer staff members and lead the IT Service Desk to ensure the best customer support experience possible. FLSA Classification (US Only): Exempt People Manager: Yes What you'll do Oversee a team of service desk support specialists responsible for service request, incidents, and employee onboarding/offboarding processes. Managing team resource allocation and workforce tiering structure to ensure accurate assignment of tasks to team members Work with technology peers to develop and manage team processes, perform regular review of existing processes to support consistent task completion. Provide coaching, individual development plans, and feedback to service desk team members. Be an example of superior customer service in the Service Desk, focusing on end user needs. Monitor team member queues to ensure tickets are resolved promptly per outlined service level agreements (SLAs). Identify Service Desk support request trends, develop a plan to resolve and monitor for recurrence. Develop, measure, and report key performance indicators (KPIs) to ensure the team is operating at a high level and meeting or exceeding established goals. Continually seek opportunities to increase customer satisfaction, experience, and strengthen client relationships at all levels of the organization. Work with IT Management on business requirements/goals and translate them into technical specifications with solution proposals. Take escalations as needed to resolve complex service desk requests. Establish technology inventory baselines, monitor, and report on levels. Purchase hardware, software, and track spending for technology needs. What you'll bring 3 years+ experience managing an IT service desk team, supporting the needs of peer technology groups. 3 years+ experience working directly on a service desk team in a senior capacity providing technical support in Microsoft Windows and Apple macOS environments. 2 years+ experience managing ITSM (Information Technology Service Management) platforms, Atlassian tools are a plus. 2 years+ experience leading ITSM and ITIL processes A successful track record of providing excellent customer service and communication to all levels of an organization. Technology support experience with common office applications such as Active Directory, Office 365, web conferencing, best practices, and troubleshooting. Experience developing and managing team KPI's, SLA's and reporting. Ability to lead staff through technical decisions, and roadmaps for long-term planning. Solid understanding managing hardware asset and software license tracking. Demonstrated willingness to learn new technologies through self-study and formal training. Bachelor's degree in computer science, Computer Engineering, and ITIL certifications are a plus. How you'll be successful Communication: You have impeccable written and verbal communication with ability to translate technical information in a non-technical format. You're able to demonstrate active listening to make your customer feel heard and understood. Bias for Action : You have an eagerness to take initiative and persist in accomplishing objectives despite obstacles and setbacks. You work to resolve requests and incidents with a high sense of urgency and ownership. Great people skills : You're empathetic and understanding to employees who need your help. You aim to build effective relationships across the organizations, as well as externally with 3rd parties. You are mindful of diverse perspectives and display patience and professionalism working with employees having a range of computer competencies. Passion and Pride in your work : You love what you do and how you can add value to your clients; You ensure consistency and quality of your work and take a methodical approach to troubleshooting and resolution. Logical and analytical: You're able to distill and synthesize complex ideas into concise, meaningful information to clients. You're adept at prioritization and project management with attentiveness to detail and consistent follow through. Growth mindset : You thrive in a dynamic and fluid environment because you are a self-starter who is eager to learn, grow and build something great together; building and enhancing programs appeals to you. You have a desire to stay current on technology trends and Information Technology concepts. Service Orientation: You keep internal and external customer(s) in mind at all times. You strive to proactively address customer concerns and needs and to provide consistent customer satisfaction. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $126,000.00 - $149,150.00. The full range is $126,000.00 - $188,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
The Pokémon Company International
Seattle, Washington
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Manager, IT Service Desk Job Summary: The Manager, IT Service Desk leads the North America IT Service Desk team, supporting our 1,300+ staff members. They oversee our technology problem management and support needs, team processes, assigning work, purchasing, and inventory. This person contributes to and leads the overall positive and professional environment of the Service Desk. This role will also serve as an escalation point for incidents and service request resolution. They are key in making decisions and/or recommendations that include multiyear IT strategies and plans. This person is enthusiastic about customer service and how technology is experienced. They will partner with peer staff members and lead the IT Service Desk to ensure the best customer support experience possible. FLSA Classification (US Only): Exempt People Manager: Yes What you'll do Oversee a team of service desk support specialists responsible for service request, incidents, and employee onboarding/offboarding processes. Managing team resource allocation and workforce tiering structure to ensure accurate assignment of tasks to team members Work with technology peers to develop and manage team processes, perform regular review of existing processes to support consistent task completion. Provide coaching, individual development plans, and feedback to service desk team members. Be an example of superior customer service in the Service Desk, focusing on end user needs. Monitor team member queues to ensure tickets are resolved promptly per outlined service level agreements (SLAs). Identify Service Desk support request trends, develop a plan to resolve and monitor for recurrence. Develop, measure, and report key performance indicators (KPIs) to ensure the team is operating at a high level and meeting or exceeding established goals. Continually seek opportunities to increase customer satisfaction, experience, and strengthen client relationships at all levels of the organization. Work with IT Management on business requirements/goals and translate them into technical specifications with solution proposals. Take escalations as needed to resolve complex service desk requests. Establish technology inventory baselines, monitor, and report on levels. Purchase hardware, software, and track spending for technology needs. What you'll bring 3 years+ experience managing an IT service desk team, supporting the needs of peer technology groups. 3 years+ experience working directly on a service desk team in a senior capacity providing technical support in Microsoft Windows and Apple macOS environments. 2 years+ experience managing ITSM (Information Technology Service Management) platforms, Atlassian tools are a plus. 2 years+ experience leading ITSM and ITIL processes A successful track record of providing excellent customer service and communication to all levels of an organization. Technology support experience with common office applications such as Active Directory, Office 365, web conferencing, best practices, and troubleshooting. Experience developing and managing team KPI's, SLA's and reporting. Ability to lead staff through technical decisions, and roadmaps for long-term planning. Solid understanding managing hardware asset and software license tracking. Demonstrated willingness to learn new technologies through self-study and formal training. Bachelor's degree in computer science, Computer Engineering, and ITIL certifications are a plus. How you'll be successful Communication: You have impeccable written and verbal communication with ability to translate technical information in a non-technical format. You're able to demonstrate active listening to make your customer feel heard and understood. Bias for Action : You have an eagerness to take initiative and persist in accomplishing objectives despite obstacles and setbacks. You work to resolve requests and incidents with a high sense of urgency and ownership. Great people skills : You're empathetic and understanding to employees who need your help. You aim to build effective relationships across the organizations, as well as externally with 3rd parties. You are mindful of diverse perspectives and display patience and professionalism working with employees having a range of computer competencies. Passion and Pride in your work : You love what you do and how you can add value to your clients; You ensure consistency and quality of your work and take a methodical approach to troubleshooting and resolution. Logical and analytical: You're able to distill and synthesize complex ideas into concise, meaningful information to clients. You're adept at prioritization and project management with attentiveness to detail and consistent follow through. Growth mindset : You thrive in a dynamic and fluid environment because you are a self-starter who is eager to learn, grow and build something great together; building and enhancing programs appeals to you. You have a desire to stay current on technology trends and Information Technology concepts. Service Orientation: You keep internal and external customer(s) in mind at all times. You strive to proactively address customer concerns and needs and to provide consistent customer satisfaction. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $126,000.00 - $149,150.00. The full range is $126,000.00 - $188,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
05/10/2024
Full time
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Manager, IT Service Desk Job Summary: The Manager, IT Service Desk leads the North America IT Service Desk team, supporting our 1,300+ staff members. They oversee our technology problem management and support needs, team processes, assigning work, purchasing, and inventory. This person contributes to and leads the overall positive and professional environment of the Service Desk. This role will also serve as an escalation point for incidents and service request resolution. They are key in making decisions and/or recommendations that include multiyear IT strategies and plans. This person is enthusiastic about customer service and how technology is experienced. They will partner with peer staff members and lead the IT Service Desk to ensure the best customer support experience possible. FLSA Classification (US Only): Exempt People Manager: Yes What you'll do Oversee a team of service desk support specialists responsible for service request, incidents, and employee onboarding/offboarding processes. Managing team resource allocation and workforce tiering structure to ensure accurate assignment of tasks to team members Work with technology peers to develop and manage team processes, perform regular review of existing processes to support consistent task completion. Provide coaching, individual development plans, and feedback to service desk team members. Be an example of superior customer service in the Service Desk, focusing on end user needs. Monitor team member queues to ensure tickets are resolved promptly per outlined service level agreements (SLAs). Identify Service Desk support request trends, develop a plan to resolve and monitor for recurrence. Develop, measure, and report key performance indicators (KPIs) to ensure the team is operating at a high level and meeting or exceeding established goals. Continually seek opportunities to increase customer satisfaction, experience, and strengthen client relationships at all levels of the organization. Work with IT Management on business requirements/goals and translate them into technical specifications with solution proposals. Take escalations as needed to resolve complex service desk requests. Establish technology inventory baselines, monitor, and report on levels. Purchase hardware, software, and track spending for technology needs. What you'll bring 3 years+ experience managing an IT service desk team, supporting the needs of peer technology groups. 3 years+ experience working directly on a service desk team in a senior capacity providing technical support in Microsoft Windows and Apple macOS environments. 2 years+ experience managing ITSM (Information Technology Service Management) platforms, Atlassian tools are a plus. 2 years+ experience leading ITSM and ITIL processes A successful track record of providing excellent customer service and communication to all levels of an organization. Technology support experience with common office applications such as Active Directory, Office 365, web conferencing, best practices, and troubleshooting. Experience developing and managing team KPI's, SLA's and reporting. Ability to lead staff through technical decisions, and roadmaps for long-term planning. Solid understanding managing hardware asset and software license tracking. Demonstrated willingness to learn new technologies through self-study and formal training. Bachelor's degree in computer science, Computer Engineering, and ITIL certifications are a plus. How you'll be successful Communication: You have impeccable written and verbal communication with ability to translate technical information in a non-technical format. You're able to demonstrate active listening to make your customer feel heard and understood. Bias for Action : You have an eagerness to take initiative and persist in accomplishing objectives despite obstacles and setbacks. You work to resolve requests and incidents with a high sense of urgency and ownership. Great people skills : You're empathetic and understanding to employees who need your help. You aim to build effective relationships across the organizations, as well as externally with 3rd parties. You are mindful of diverse perspectives and display patience and professionalism working with employees having a range of computer competencies. Passion and Pride in your work : You love what you do and how you can add value to your clients; You ensure consistency and quality of your work and take a methodical approach to troubleshooting and resolution. Logical and analytical: You're able to distill and synthesize complex ideas into concise, meaningful information to clients. You're adept at prioritization and project management with attentiveness to detail and consistent follow through. Growth mindset : You thrive in a dynamic and fluid environment because you are a self-starter who is eager to learn, grow and build something great together; building and enhancing programs appeals to you. You have a desire to stay current on technology trends and Information Technology concepts. Service Orientation: You keep internal and external customer(s) in mind at all times. You strive to proactively address customer concerns and needs and to provide consistent customer satisfaction. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $126,000.00 - $149,150.00. The full range is $126,000.00 - $188,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
Date Posted: 04/26/2024 Hiring Organization: Rose International Position Number: 463019 Job Title: Facility Control Engineer Job Location: Arlington, TX, USA, 76011 Work Model: Onsite Employment Type: Temporary Estimated Duration (In months): 7 Min Hourly Rate ($): 50.00 Max Hourly Rate ($): 60.00 Must Have Skills/Attributes: Automation, Engineering, PLC (Programmable Logic Controller), SCADA, Troubleshooting Job Description Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates, and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements. Qualifications: • Bachelor's degree in electrical engineering, Automation, Control Systems, or a related field. • Hands-on experience or academic exposure to AVEVA (Wonderware), Rockwell Automation, and System Platform is preferred. • Strong understanding of control system fundamentals, including PLC programming, HMI/SCADA development, and process control. • Proficiency in programming and configuring Rockwell PLCs, and Panel Views using software such as Studio 5000 FactoryTalk View, and RS Logix. • Familiarity with industry standards and protocols such as OPC, Modbus, Ethernet/IP. • Solid problem-solving skills and the ability to troubleshoot technical issues in control systems. • Excellent communication skills to work effectively within cross-functional teams and convey technical concepts to non-technical stakeholders. • Willingness to learn, adapt, and contribute in a fast-paced engineering environment. • A strong commitment to safety, quality, and continuous improvement. We are seeking a motivated and talented Controls Engineer to join our dynamic engineering team. The ideal candidate will have a strong foundation in control systems, automation, and process optimization, with specific experience in AVEVA, Rockwell, and System Platform. This role offers an exciting opportunity to contribute to the design, development, and implementation of cutting-edge control solutions that drive efficiency and innovation across our operations. Responsibilities: • Collaborate with senior engineers to design, develop, test, and implement control systems solutions using AVEVA, Rockwell, and System Platform technologies. • Assist in the creation of control system architectures, hardware and software specifications, and engineering documentation. • Support the integration of control systems, such as SCADA, MES, and PLCs. • Participate in the commissioning, troubleshooting, and optimization of control systems to ensure smooth operations and optimal performance. • Contribute to the development of HMI/SCADA interfaces, alarms, trends, and data visualization for effective process monitoring and control. • Assist in the design and implementation of PLC programs, ensuring proper functionality and adherence to industry standards. • Collaborate with cross-functional teams to ensure successful project execution. • Stay current with industry trends, best practices, and emerging technologies related to control systems and automation. Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
05/10/2024
Full time
Date Posted: 04/26/2024 Hiring Organization: Rose International Position Number: 463019 Job Title: Facility Control Engineer Job Location: Arlington, TX, USA, 76011 Work Model: Onsite Employment Type: Temporary Estimated Duration (In months): 7 Min Hourly Rate ($): 50.00 Max Hourly Rate ($): 60.00 Must Have Skills/Attributes: Automation, Engineering, PLC (Programmable Logic Controller), SCADA, Troubleshooting Job Description Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates, and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements. Qualifications: • Bachelor's degree in electrical engineering, Automation, Control Systems, or a related field. • Hands-on experience or academic exposure to AVEVA (Wonderware), Rockwell Automation, and System Platform is preferred. • Strong understanding of control system fundamentals, including PLC programming, HMI/SCADA development, and process control. • Proficiency in programming and configuring Rockwell PLCs, and Panel Views using software such as Studio 5000 FactoryTalk View, and RS Logix. • Familiarity with industry standards and protocols such as OPC, Modbus, Ethernet/IP. • Solid problem-solving skills and the ability to troubleshoot technical issues in control systems. • Excellent communication skills to work effectively within cross-functional teams and convey technical concepts to non-technical stakeholders. • Willingness to learn, adapt, and contribute in a fast-paced engineering environment. • A strong commitment to safety, quality, and continuous improvement. We are seeking a motivated and talented Controls Engineer to join our dynamic engineering team. The ideal candidate will have a strong foundation in control systems, automation, and process optimization, with specific experience in AVEVA, Rockwell, and System Platform. This role offers an exciting opportunity to contribute to the design, development, and implementation of cutting-edge control solutions that drive efficiency and innovation across our operations. Responsibilities: • Collaborate with senior engineers to design, develop, test, and implement control systems solutions using AVEVA, Rockwell, and System Platform technologies. • Assist in the creation of control system architectures, hardware and software specifications, and engineering documentation. • Support the integration of control systems, such as SCADA, MES, and PLCs. • Participate in the commissioning, troubleshooting, and optimization of control systems to ensure smooth operations and optimal performance. • Contribute to the development of HMI/SCADA interfaces, alarms, trends, and data visualization for effective process monitoring and control. • Assist in the design and implementation of PLC programs, ensuring proper functionality and adherence to industry standards. • Collaborate with cross-functional teams to ensure successful project execution. • Stay current with industry trends, best practices, and emerging technologies related to control systems and automation. Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Middle River Aerostructure Systems
Baltimore, Maryland
Position Title: Senior Contract Manager Location: Baltimore, MD, US, 21220 Date: Sun, 12 May :04:10 CDT Company Name: STENAHCM20 Description: About Us: Middle River Aerostructure Systems is a world-leading manufacturer of thrust reversers (the braking system on a jet engine), engine nacelle components and specialized aerostructures. It supplies and supports these products for engine makers, airplane manufacturers and aircraft operators. Located on Maryland's Chesapeake Bay near Baltimore, MRAS has a 1.7-million sq. ft. facility situated on 180 acres - where the company and its predecessors have designed, built and equipped civil and military aircraft for over 90 years. In 2019, MRAS was acquired by ST Engineering North America, the U.S. affiliate of Singapore-based ST Engineering - becoming a part of its global network of aerospace facilities and offices. With the ownership change, the company was renamed Middle River Aerostructure Systems. Job Summary: With minimal supervision and as a Contracts subject matter expert, serve as an advisor to the business on a wide range complex issues and train, mentor and develop other Contracts personnel. This position will support US domestic and international commercial programs, US Government Programs, maintain SAM.Gov website, negotiate agreements, and implement legal and business strategies to support company objectives. The successful candidate will be highly creative, a critical thinker, problem solver, and convey complex issues in a concise manner. Ensures functional activity is performed in compliance with company policies and procedures and applicable laws and regulations. Must maintain excellent communication skills and be able to work effectively with others at all levels of the organization. Essential Responsibility: The ideal candidate will have broad, in depth demonstrated experience in Contract Management and Compliance and will, at a minimum: Be a subject matter expert in developing, drafting, interpreting, and negotiating US Government, commercial, and international contracts. Knowledgeable with FAR/DFARS/UCC/Incoterms Lead the pre and post contract award process to flow down terms and conditions and customer requirements to functional organizations. Have working knowledge and understanding on international trade compliance (ITAR/EAR) Be able to prioritize high impact activities concurrently. Lead continuous process improvements of policies and procedures as they relate to the Contracts and Compliance functions. Apply both tactical and strategic thinking and strong business acumen in resolving business issues. Perform due diligence reviews on new business opportunities, and conduct risk assessments and risk mitigation approaches on terms and conditions. Advise management of contractual obligations and rights to mitigate risk and protect company business interests. Support new business pursuits and existing contracts. Support development of and conduct Contracts training Interface with DCAA/DCMA including pre and post audits. Support drafting teaming agreements, NDA's, and license agreements Be proficient with Microsoft, SAP, Excel, Word, Outlook and other software applications. Build and maintain strong, positive relationships with internal and external customers. Maintain strong analytical and negotiation skills. Develop contracting templates for standard agreements and other compliance tools. Support new business proposal activity. Manage various types of contracts, including, fixed price, T&M, and cost reimbursable contracts. Other Contracts and Compliance related support activities as necessary. Requirements Bachelor's degree in Business or Engineering from an accredited university or college. Minimum of ten (10) years of progressively responsible experience in US Government, commercial, and international Contract Negotiation and Management. Prefer candidate with CPCM, CFCM, or CCCM professional certification, MBA, or JD. Job Characteristics: Experience in Export and Regulatory compliance is highly preferred. Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Ability to influence cross functional teams. Creative problem solving. Consistently delivers on commitments and meeting timelines. Sound judgement. Customer interfacing experience. Computer literacy. Highest degree of ethics and integrity. Experience in aerospace (long-term contracts), defense, and/or aviation industry preferred. MRAS is an equal opportunity employer and service provider and does not discriminate on the basis of race, age, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value. PM23 Nearest Major Market: Baltimore PI5-
05/10/2024
Full time
Position Title: Senior Contract Manager Location: Baltimore, MD, US, 21220 Date: Sun, 12 May :04:10 CDT Company Name: STENAHCM20 Description: About Us: Middle River Aerostructure Systems is a world-leading manufacturer of thrust reversers (the braking system on a jet engine), engine nacelle components and specialized aerostructures. It supplies and supports these products for engine makers, airplane manufacturers and aircraft operators. Located on Maryland's Chesapeake Bay near Baltimore, MRAS has a 1.7-million sq. ft. facility situated on 180 acres - where the company and its predecessors have designed, built and equipped civil and military aircraft for over 90 years. In 2019, MRAS was acquired by ST Engineering North America, the U.S. affiliate of Singapore-based ST Engineering - becoming a part of its global network of aerospace facilities and offices. With the ownership change, the company was renamed Middle River Aerostructure Systems. Job Summary: With minimal supervision and as a Contracts subject matter expert, serve as an advisor to the business on a wide range complex issues and train, mentor and develop other Contracts personnel. This position will support US domestic and international commercial programs, US Government Programs, maintain SAM.Gov website, negotiate agreements, and implement legal and business strategies to support company objectives. The successful candidate will be highly creative, a critical thinker, problem solver, and convey complex issues in a concise manner. Ensures functional activity is performed in compliance with company policies and procedures and applicable laws and regulations. Must maintain excellent communication skills and be able to work effectively with others at all levels of the organization. Essential Responsibility: The ideal candidate will have broad, in depth demonstrated experience in Contract Management and Compliance and will, at a minimum: Be a subject matter expert in developing, drafting, interpreting, and negotiating US Government, commercial, and international contracts. Knowledgeable with FAR/DFARS/UCC/Incoterms Lead the pre and post contract award process to flow down terms and conditions and customer requirements to functional organizations. Have working knowledge and understanding on international trade compliance (ITAR/EAR) Be able to prioritize high impact activities concurrently. Lead continuous process improvements of policies and procedures as they relate to the Contracts and Compliance functions. Apply both tactical and strategic thinking and strong business acumen in resolving business issues. Perform due diligence reviews on new business opportunities, and conduct risk assessments and risk mitigation approaches on terms and conditions. Advise management of contractual obligations and rights to mitigate risk and protect company business interests. Support new business pursuits and existing contracts. Support development of and conduct Contracts training Interface with DCAA/DCMA including pre and post audits. Support drafting teaming agreements, NDA's, and license agreements Be proficient with Microsoft, SAP, Excel, Word, Outlook and other software applications. Build and maintain strong, positive relationships with internal and external customers. Maintain strong analytical and negotiation skills. Develop contracting templates for standard agreements and other compliance tools. Support new business proposal activity. Manage various types of contracts, including, fixed price, T&M, and cost reimbursable contracts. Other Contracts and Compliance related support activities as necessary. Requirements Bachelor's degree in Business or Engineering from an accredited university or college. Minimum of ten (10) years of progressively responsible experience in US Government, commercial, and international Contract Negotiation and Management. Prefer candidate with CPCM, CFCM, or CCCM professional certification, MBA, or JD. Job Characteristics: Experience in Export and Regulatory compliance is highly preferred. Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Ability to influence cross functional teams. Creative problem solving. Consistently delivers on commitments and meeting timelines. Sound judgement. Customer interfacing experience. Computer literacy. Highest degree of ethics and integrity. Experience in aerospace (long-term contracts), defense, and/or aviation industry preferred. MRAS is an equal opportunity employer and service provider and does not discriminate on the basis of race, age, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value. PM23 Nearest Major Market: Baltimore PI5-
Job Description About Epsilon PeopleCloud Discovery Epsilon PeopleCloud Discovery empowers users with a deep understanding of millions of people-on a marketing platform that unites audience insights, segmentation, creative analysis, media planning and digital activation. It includes a consistent, transparent, best-in-class approach to data, analytics solutions, partnerships and technology via a closely joined network of engineers, technology experts, product designers, analysts and data scientists all empowering marketing and digital business transformation. Role: A Senior Data Engineer will use his or her hands-on expertise in Spark/Hadoop, Scala programming, Linux scripting, AWS, DevOps and API technologies to expand and optimize architecture, data flows, infrastructure, APIs and data pipelines to support the Epsilon PeopleCloud Discovery Platform. Successful candidates will take ownership of developing, maintaining, debugging large-scale real-time data workflows and enforcing best practices across various coding projects. He or she will work across functional teams and collaborate very closely with the VP of Data Engineering to plan, develop and deploy features. Additionally, the right candidate will be passionate about learning new things, curious about handling large data sets and be proactive about finding, communicating, and troubleshooting any issues that may come up in daily data processing. Core Responsibilities: Write and review code for new features. This is a Senior role, and the candidate will be expected to be involved and own several projects. Collaborate with the VP of Engineering to plan for new features and architect data solutions. Ensure data quality by implementing best practices. Ensure code quality by developing robust test cases. Think automation first! Find areas of optimization and implement changes to create more efficient workflows. Monitor and troubleshoot issues as they come up. Provide feedback on areas of improvement SKILLS: Specialization in data engineering development using very large data sets (10s of TBs). Expertise in data warehousing, data streaming, relational databases, search databases and in-memory databases. Strong understanding of cloud computing, distributed computing, and scalability principles. Strong knowledge of relational databases. Strong knowledge of data structures and algorithms. Understanding of NoSQL or columnar databases. Outstanding communication skills and the ability to work well within agile environment. Qualifications Advanced Degree in computer science or electrical engineering 4+ years hands-on data engineering software Must have development expertise using Scala and Spark. Strong understanding of cloud services in AWS or Azure Expertise with relational databases using SQL and Postgres. Experience using software automation tools such as Jenkins, Ansible, and Git. Experience working with containers in Docker and Kubernetes. Experience in Test Driven Development Practices. Experience working with agile scrum practices. Knowledge of real time streaming and/or search databases. Nice to have experience working with Python. Additional Information About Epsilon Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Our Culture : Life at Epsilon : DE&I : CSR : Great People Deserve Great Benefits We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career. Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. REF230381V
05/10/2024
Full time
Job Description About Epsilon PeopleCloud Discovery Epsilon PeopleCloud Discovery empowers users with a deep understanding of millions of people-on a marketing platform that unites audience insights, segmentation, creative analysis, media planning and digital activation. It includes a consistent, transparent, best-in-class approach to data, analytics solutions, partnerships and technology via a closely joined network of engineers, technology experts, product designers, analysts and data scientists all empowering marketing and digital business transformation. Role: A Senior Data Engineer will use his or her hands-on expertise in Spark/Hadoop, Scala programming, Linux scripting, AWS, DevOps and API technologies to expand and optimize architecture, data flows, infrastructure, APIs and data pipelines to support the Epsilon PeopleCloud Discovery Platform. Successful candidates will take ownership of developing, maintaining, debugging large-scale real-time data workflows and enforcing best practices across various coding projects. He or she will work across functional teams and collaborate very closely with the VP of Data Engineering to plan, develop and deploy features. Additionally, the right candidate will be passionate about learning new things, curious about handling large data sets and be proactive about finding, communicating, and troubleshooting any issues that may come up in daily data processing. Core Responsibilities: Write and review code for new features. This is a Senior role, and the candidate will be expected to be involved and own several projects. Collaborate with the VP of Engineering to plan for new features and architect data solutions. Ensure data quality by implementing best practices. Ensure code quality by developing robust test cases. Think automation first! Find areas of optimization and implement changes to create more efficient workflows. Monitor and troubleshoot issues as they come up. Provide feedback on areas of improvement SKILLS: Specialization in data engineering development using very large data sets (10s of TBs). Expertise in data warehousing, data streaming, relational databases, search databases and in-memory databases. Strong understanding of cloud computing, distributed computing, and scalability principles. Strong knowledge of relational databases. Strong knowledge of data structures and algorithms. Understanding of NoSQL or columnar databases. Outstanding communication skills and the ability to work well within agile environment. Qualifications Advanced Degree in computer science or electrical engineering 4+ years hands-on data engineering software Must have development expertise using Scala and Spark. Strong understanding of cloud services in AWS or Azure Expertise with relational databases using SQL and Postgres. Experience using software automation tools such as Jenkins, Ansible, and Git. Experience working with containers in Docker and Kubernetes. Experience in Test Driven Development Practices. Experience working with agile scrum practices. Knowledge of real time streaming and/or search databases. Nice to have experience working with Python. Additional Information About Epsilon Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Our Culture : Life at Epsilon : DE&I : CSR : Great People Deserve Great Benefits We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career. Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. REF230381V
Clippard Instrument Laboratory, Inc.
Cincinnati, Ohio
Duties include: Interact with customers and distributors throughout the Latin American, Middle East and Asian markets to provide technical support, prepare technical quotes and resolve customer problems, as well as providing product or application training on miniature pneumatic components. Duties include: Technical support for customers and distributors; Technical training of products and applications; Confer with customers in person, via email or telephone to provide product information and technical support; Confirm with Regional Sales Managers and engineers to aid in application development and custom product specifications; Use SolidWorks to create 3D design concepts and proposals for budgetary quotes; Keep records of customer interactions or transactions, recording details of inquiries, complaints or comments, as well as actions taken; Determine charges for products requested, collect deposits or payments, or arrange for billing; Answer technical phone calls and emails to provide answers/assistance on pneumatic components and systems; Refer unresolved customer grievances to designated departments for further investigation; Check to ensure that appropriate actions are made to resolve customers problems; Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as damage due to poor transportation handling and care; Recommend improvements in products, packaging, shipping, service or billing methods and procedures; Effectively communicate on project updates, sales leads and distributor activity to Regional Sales Managers; Handle initial RMA (Return Material Authorization) calls and determine if covered under warranty; Present product function and application to a variety of technically skilled audiences; Provide feedback to the company on customer needs, the competition, next-generation technology, and other valuable information. Required Skills and Experience: Bachelors degree in Mechanical Engineering, Electrical Engineering, or a closely related field (foreign degree equiv. accepted) and 3 years of experience in the job offered, as a Sales Engineer, or closely related occupation. Also requires: 3 years of experience in each of the following: Sales and technical support; Fluid or pneumatic systems and circuits for flow and pressure control; CAD software; and Presenting to and engaging clients via WebEx or similar platforms. Also requires: 2 years of experience reading and interpreting technical drawings. Experience may be gained currently. To apply, email: The above required experience may have been gained concurrently.
05/10/2024
Duties include: Interact with customers and distributors throughout the Latin American, Middle East and Asian markets to provide technical support, prepare technical quotes and resolve customer problems, as well as providing product or application training on miniature pneumatic components. Duties include: Technical support for customers and distributors; Technical training of products and applications; Confer with customers in person, via email or telephone to provide product information and technical support; Confirm with Regional Sales Managers and engineers to aid in application development and custom product specifications; Use SolidWorks to create 3D design concepts and proposals for budgetary quotes; Keep records of customer interactions or transactions, recording details of inquiries, complaints or comments, as well as actions taken; Determine charges for products requested, collect deposits or payments, or arrange for billing; Answer technical phone calls and emails to provide answers/assistance on pneumatic components and systems; Refer unresolved customer grievances to designated departments for further investigation; Check to ensure that appropriate actions are made to resolve customers problems; Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as damage due to poor transportation handling and care; Recommend improvements in products, packaging, shipping, service or billing methods and procedures; Effectively communicate on project updates, sales leads and distributor activity to Regional Sales Managers; Handle initial RMA (Return Material Authorization) calls and determine if covered under warranty; Present product function and application to a variety of technically skilled audiences; Provide feedback to the company on customer needs, the competition, next-generation technology, and other valuable information. Required Skills and Experience: Bachelors degree in Mechanical Engineering, Electrical Engineering, or a closely related field (foreign degree equiv. accepted) and 3 years of experience in the job offered, as a Sales Engineer, or closely related occupation. Also requires: 3 years of experience in each of the following: Sales and technical support; Fluid or pneumatic systems and circuits for flow and pressure control; CAD software; and Presenting to and engaging clients via WebEx or similar platforms. Also requires: 2 years of experience reading and interpreting technical drawings. Experience may be gained currently. To apply, email: The above required experience may have been gained concurrently.
HORST ENGINEERING & MANUFACTURING CO
East Hartford, Connecticut
Job Summary: The Senior Manufacturing Engineer is a subject matter expert (SME) for manufacturing processes of precision machined components. This role is responsible for the development of manufacturing methods and operation sheets created through the translation of customer technical data, specifications, and contracts. As a SME, this role will peer review the work of others, provide troubleshooting support to operations, and make judgement decisions as it pertains to the interpretation of customer/industry specification and standards. When needed this role will develop new advanced manufacturing methods through research of new equipment, technologies, methodologies, work holding and latest cutting tools. Major Areas of Responsibility: Read and interpret customer specifications for material properties, special processes (finishes, coatings, heat-treatments, etc.), part marking, geometric tolerances (GD&T), and other critical to quality features to manufacture the component. Create 3D models, 2D operational sheets and associated technical instructions to manufacture customer components according to specifications. Work with multiple sources of manufacturing and design data (ERP, MRP, CAD, CAM, CNC, etc.) to develop a complete and fully released engineering technical package to production floor (e.g.: Op Sheets / Traveler). Ensure manufacturing software (ERP/MRP) mirrors CAD data, bill of materials, and method sequence. Peer review of others work for compliance prior to release jobs to production. Adhere to engineering change management (ECO/ECR/ECN), control, and documentation standards. Real-time troubleshooting manufacturing issues on production floor. Evaluate potential non-conforming parts against customer specifications to make the necessary judge call to process as-is, rework parts, or scrap component/job. Optimize process cost, and costs components - labor, material, set-up, machine, inspection, etc. Conduct research through webinars, journals, periodicals, tradeshows, and apply lessons learn to the business. Provide training and peer support as the SME to provide a transfer of knowledge. Identify inefficiencies in a process; use leans tools and methodology to improve a process. Miscellaneous duties as assigned. Requirements: Associate degree in manufacturing engineering, industrial engineering, or mechanical engineering preferred. Certified Manufacturing Engineering through Society of Manufacturing Engineers or progressive work experience commensurate with degree also considered. 10+ years' experience in manufacturing in a machining or contract manufacturing environment. Subject expertise to read and enforce Aerospace customer blueprint/GD&T standards, special process specifications, raw material specification, and associated industry standards. Previous experience with RTX customers such as Collins Aerospace, Hamilton Sundstrand, Pratt & Whitney, preferable. Other OEM such as GE, Kaman, Sikorsky, etc., all considered. Expertise at developing process sheets in one or more of the following manufacturing methods - multi-axis turning, Swiss screw, turning, multi-axis milling and/or grinding. Strong knowledge of manufacturing with advanced, difficult to machine, alloys to precision tolerances (0.0001"), and how that applies to manufacturing method, work holding, tooling selection, fixturing, and development of size over the progressive operation sequence. Demonstrated ability to create 3D models, 2D process sheets and supporting technical data. SolidWorks preferred. Proficient with database tools for file management and information technology tools for data collection and analysis such as ERP, MRP or PDM systems. EPCIOR ERP and SolidWorks EPDM a plus. Physical Demands: Legend N (Not applicable) Activity is not applicable to this position O (Occasionally) Position requires this activity up to 33% of the time (0-2.5 hours/day) F (Frequently) Position requires this activity up to 66% of the time (2.5-5.5 hours/day) C (Constantly) Position requires this activity more than 66% of the time (5.5+ hours/day) Lift/Carry 10-50lbs F Stand F Walk F Manually manipulate F Squat or kneel F Bend F Reach above shoulder F PI7f42cc8f5-
05/10/2024
Full time
Job Summary: The Senior Manufacturing Engineer is a subject matter expert (SME) for manufacturing processes of precision machined components. This role is responsible for the development of manufacturing methods and operation sheets created through the translation of customer technical data, specifications, and contracts. As a SME, this role will peer review the work of others, provide troubleshooting support to operations, and make judgement decisions as it pertains to the interpretation of customer/industry specification and standards. When needed this role will develop new advanced manufacturing methods through research of new equipment, technologies, methodologies, work holding and latest cutting tools. Major Areas of Responsibility: Read and interpret customer specifications for material properties, special processes (finishes, coatings, heat-treatments, etc.), part marking, geometric tolerances (GD&T), and other critical to quality features to manufacture the component. Create 3D models, 2D operational sheets and associated technical instructions to manufacture customer components according to specifications. Work with multiple sources of manufacturing and design data (ERP, MRP, CAD, CAM, CNC, etc.) to develop a complete and fully released engineering technical package to production floor (e.g.: Op Sheets / Traveler). Ensure manufacturing software (ERP/MRP) mirrors CAD data, bill of materials, and method sequence. Peer review of others work for compliance prior to release jobs to production. Adhere to engineering change management (ECO/ECR/ECN), control, and documentation standards. Real-time troubleshooting manufacturing issues on production floor. Evaluate potential non-conforming parts against customer specifications to make the necessary judge call to process as-is, rework parts, or scrap component/job. Optimize process cost, and costs components - labor, material, set-up, machine, inspection, etc. Conduct research through webinars, journals, periodicals, tradeshows, and apply lessons learn to the business. Provide training and peer support as the SME to provide a transfer of knowledge. Identify inefficiencies in a process; use leans tools and methodology to improve a process. Miscellaneous duties as assigned. Requirements: Associate degree in manufacturing engineering, industrial engineering, or mechanical engineering preferred. Certified Manufacturing Engineering through Society of Manufacturing Engineers or progressive work experience commensurate with degree also considered. 10+ years' experience in manufacturing in a machining or contract manufacturing environment. Subject expertise to read and enforce Aerospace customer blueprint/GD&T standards, special process specifications, raw material specification, and associated industry standards. Previous experience with RTX customers such as Collins Aerospace, Hamilton Sundstrand, Pratt & Whitney, preferable. Other OEM such as GE, Kaman, Sikorsky, etc., all considered. Expertise at developing process sheets in one or more of the following manufacturing methods - multi-axis turning, Swiss screw, turning, multi-axis milling and/or grinding. Strong knowledge of manufacturing with advanced, difficult to machine, alloys to precision tolerances (0.0001"), and how that applies to manufacturing method, work holding, tooling selection, fixturing, and development of size over the progressive operation sequence. Demonstrated ability to create 3D models, 2D process sheets and supporting technical data. SolidWorks preferred. Proficient with database tools for file management and information technology tools for data collection and analysis such as ERP, MRP or PDM systems. EPCIOR ERP and SolidWorks EPDM a plus. Physical Demands: Legend N (Not applicable) Activity is not applicable to this position O (Occasionally) Position requires this activity up to 33% of the time (0-2.5 hours/day) F (Frequently) Position requires this activity up to 66% of the time (2.5-5.5 hours/day) C (Constantly) Position requires this activity more than 66% of the time (5.5+ hours/day) Lift/Carry 10-50lbs F Stand F Walk F Manually manipulate F Squat or kneel F Bend F Reach above shoulder F PI7f42cc8f5-
Job Description: The Role We are seeking a VP, Systematic Liquid Alternatives Portfolio Construction Technology to join our Quantitative Research & Investments Technology (QRIT) team. This role will be responsible for designing and developing new systematic portfolio construction / implementation applications and technologies for liquid alternatives for Quantitative Research and Investments (QRI) advisor. This individual will partner with the Systematic Liquid Alternatives team and with multi asset class quant research and investments organizations to design, build, and support a comprehensive portfolio construction ecosystem. This individual is expected to combine hands on development with management of a team of software and quantitative developers. The Expertise and Skills You Bring Bachelor's degree in a computational field such as Computer Science, Master's degree is preferred Minimum of 10 years of proven professional experience working in financial services (Asset Management or Global Capital Markets experienced preferred) Demonstrated experience with portfolio construction systems Experience managing teams of developers as a "player/coach" Experience with Java and Python and one or more of the following: micro-services and RESTful APIs, SpringBoot, Web front-end technologies such as Angular, JavaScript, CSS. Strong experience in system architecture, design patterns and software engineering fundamentals such as OOP, functional programming, data modeling. Experience working on AWS/Azure cloud environment and working knowledge of CI/CD & DevOps Advanced understanding of data structures Proven ability to design highly scalable and very performative systems Proven ability to capture requirements and formulate plans by partnering with various stakeholders Experience in the liquid alternatives, including managed futures, alternative risk premia, global macro, risk parity, convertible arbitrage, l/s equity, merger arbitrage and multi-strategy Strong communication, interpersonal and relationship building skills to influence decisions and engage across Fidelity and at all levels of the organization Proven experience engaging with senior internal and external clients and partners Agile leadership experience or working knowledge of agile organizational models preferred The Value You Deliver Inspirational people leader, capable of setting strategic direction and encouraging others to deliver results and impact to achieve that strategy. You will partner with other Fidelity business and technology leaders to identify and define strategic priorities based on an understanding of business value needs and enable execution of these initiatives. You actively bring new ideas, approaches, and insights to improve the contributions of your team and enable them to develop new skills and capabilities. Commitment to building a balance of technology and non-technology skills in order to fully appreciate the broad needs of our customers. You are committed to ongoing development of your own expertise and knowledge to bring the latest capabilities and thinking to your team to empower others with that knowledge. Collaborative relationship with senior leaders in AM Tech to propagate standard processes while ensuring the culture and environment supports the attraction, retention, and development of talent Fidelity will reasonably accommodate associates with disabilities who need adjustments to participate in the application or interview process, or to perform the essential functions of their job. For roles based in the US : Visit myHR and search for "accommodation" to review Fidelity's Reasonable Accommodation for Disabilities Policy. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by completing the Accommodation Request Form on myHR, or by calling , prompt 2, option 2. Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to . We welcome those with experience in jobs such as Accounts Receivable Clerk, Accountant, and Residential Real Estate Agent and others in the Accounting and Finance to apply.
05/10/2024
Full time
Job Description: The Role We are seeking a VP, Systematic Liquid Alternatives Portfolio Construction Technology to join our Quantitative Research & Investments Technology (QRIT) team. This role will be responsible for designing and developing new systematic portfolio construction / implementation applications and technologies for liquid alternatives for Quantitative Research and Investments (QRI) advisor. This individual will partner with the Systematic Liquid Alternatives team and with multi asset class quant research and investments organizations to design, build, and support a comprehensive portfolio construction ecosystem. This individual is expected to combine hands on development with management of a team of software and quantitative developers. The Expertise and Skills You Bring Bachelor's degree in a computational field such as Computer Science, Master's degree is preferred Minimum of 10 years of proven professional experience working in financial services (Asset Management or Global Capital Markets experienced preferred) Demonstrated experience with portfolio construction systems Experience managing teams of developers as a "player/coach" Experience with Java and Python and one or more of the following: micro-services and RESTful APIs, SpringBoot, Web front-end technologies such as Angular, JavaScript, CSS. Strong experience in system architecture, design patterns and software engineering fundamentals such as OOP, functional programming, data modeling. Experience working on AWS/Azure cloud environment and working knowledge of CI/CD & DevOps Advanced understanding of data structures Proven ability to design highly scalable and very performative systems Proven ability to capture requirements and formulate plans by partnering with various stakeholders Experience in the liquid alternatives, including managed futures, alternative risk premia, global macro, risk parity, convertible arbitrage, l/s equity, merger arbitrage and multi-strategy Strong communication, interpersonal and relationship building skills to influence decisions and engage across Fidelity and at all levels of the organization Proven experience engaging with senior internal and external clients and partners Agile leadership experience or working knowledge of agile organizational models preferred The Value You Deliver Inspirational people leader, capable of setting strategic direction and encouraging others to deliver results and impact to achieve that strategy. You will partner with other Fidelity business and technology leaders to identify and define strategic priorities based on an understanding of business value needs and enable execution of these initiatives. You actively bring new ideas, approaches, and insights to improve the contributions of your team and enable them to develop new skills and capabilities. Commitment to building a balance of technology and non-technology skills in order to fully appreciate the broad needs of our customers. You are committed to ongoing development of your own expertise and knowledge to bring the latest capabilities and thinking to your team to empower others with that knowledge. Collaborative relationship with senior leaders in AM Tech to propagate standard processes while ensuring the culture and environment supports the attraction, retention, and development of talent Fidelity will reasonably accommodate associates with disabilities who need adjustments to participate in the application or interview process, or to perform the essential functions of their job. For roles based in the US : Visit myHR and search for "accommodation" to review Fidelity's Reasonable Accommodation for Disabilities Policy. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by completing the Accommodation Request Form on myHR, or by calling , prompt 2, option 2. Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to . We welcome those with experience in jobs such as Accounts Receivable Clerk, Accountant, and Residential Real Estate Agent and others in the Accounting and Finance to apply.
Job Description: The Role We are seeking a VP, Systematic Liquid Alternatives Portfolio Construction Technology to join our Quantitative Research & Investments Technology (QRIT) team. This role will be responsible for designing and developing new systematic portfolio construction / implementation applications and technologies for liquid alternatives for Quantitative Research and Investments (QRI) advisor. This individual will partner with the Systematic Liquid Alternatives team and with multi asset class quant research and investments organizations to design, build, and support a comprehensive portfolio construction ecosystem. This individual is expected to combine hands on development with management of a team of software and quantitative developers. The Expertise and Skills You Bring Bachelor's degree in a computational field such as Computer Science, Master's degree is preferred Minimum of 10 years of proven professional experience working in financial services (Asset Management or Global Capital Markets experienced preferred) Demonstrated experience with portfolio construction systems Experience managing teams of developers as a "player/coach" Experience with Java and Python and one or more of the following: micro-services and RESTful APIs, SpringBoot, Web front-end technologies such as Angular, JavaScript, CSS. Strong experience in system architecture, design patterns and software engineering fundamentals such as OOP, functional programming, data modeling. Experience working on AWS/Azure cloud environment and working knowledge of CI/CD & DevOps Advanced understanding of data structures Proven ability to design highly scalable and very performative systems Proven ability to capture requirements and formulate plans by partnering with various stakeholders Experience in the liquid alternatives, including managed futures, alternative risk premia, global macro, risk parity, convertible arbitrage, l/s equity, merger arbitrage and multi-strategy Strong communication, interpersonal and relationship building skills to influence decisions and engage across Fidelity and at all levels of the organization Proven experience engaging with senior internal and external clients and partners Agile leadership experience or working knowledge of agile organizational models preferred The Value You Deliver Inspirational people leader, capable of setting strategic direction and encouraging others to deliver results and impact to achieve that strategy. You will partner with other Fidelity business and technology leaders to identify and define strategic priorities based on an understanding of business value needs and enable execution of these initiatives. You actively bring new ideas, approaches, and insights to improve the contributions of your team and enable them to develop new skills and capabilities. Commitment to building a balance of technology and non-technology skills in order to fully appreciate the broad needs of our customers. You are committed to ongoing development of your own expertise and knowledge to bring the latest capabilities and thinking to your team to empower others with that knowledge. Collaborative relationship with senior leaders in AM Tech to propagate standard processes while ensuring the culture and environment supports the attraction, retention, and development of talent Fidelity will reasonably accommodate associates with disabilities who need adjustments to participate in the application or interview process, or to perform the essential functions of their job. For roles based in the US : Visit myHR and search for "accommodation" to review Fidelity's Reasonable Accommodation for Disabilities Policy. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by completing the Accommodation Request Form on myHR, or by calling , prompt 2, option 2. Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to . We welcome those with experience in jobs such as Accounts Receivable Clerk, Residential Real Estate Agent, and Bilingual Customer Service and others in the Accounting and Finance to apply.
05/09/2024
Full time
Job Description: The Role We are seeking a VP, Systematic Liquid Alternatives Portfolio Construction Technology to join our Quantitative Research & Investments Technology (QRIT) team. This role will be responsible for designing and developing new systematic portfolio construction / implementation applications and technologies for liquid alternatives for Quantitative Research and Investments (QRI) advisor. This individual will partner with the Systematic Liquid Alternatives team and with multi asset class quant research and investments organizations to design, build, and support a comprehensive portfolio construction ecosystem. This individual is expected to combine hands on development with management of a team of software and quantitative developers. The Expertise and Skills You Bring Bachelor's degree in a computational field such as Computer Science, Master's degree is preferred Minimum of 10 years of proven professional experience working in financial services (Asset Management or Global Capital Markets experienced preferred) Demonstrated experience with portfolio construction systems Experience managing teams of developers as a "player/coach" Experience with Java and Python and one or more of the following: micro-services and RESTful APIs, SpringBoot, Web front-end technologies such as Angular, JavaScript, CSS. Strong experience in system architecture, design patterns and software engineering fundamentals such as OOP, functional programming, data modeling. Experience working on AWS/Azure cloud environment and working knowledge of CI/CD & DevOps Advanced understanding of data structures Proven ability to design highly scalable and very performative systems Proven ability to capture requirements and formulate plans by partnering with various stakeholders Experience in the liquid alternatives, including managed futures, alternative risk premia, global macro, risk parity, convertible arbitrage, l/s equity, merger arbitrage and multi-strategy Strong communication, interpersonal and relationship building skills to influence decisions and engage across Fidelity and at all levels of the organization Proven experience engaging with senior internal and external clients and partners Agile leadership experience or working knowledge of agile organizational models preferred The Value You Deliver Inspirational people leader, capable of setting strategic direction and encouraging others to deliver results and impact to achieve that strategy. You will partner with other Fidelity business and technology leaders to identify and define strategic priorities based on an understanding of business value needs and enable execution of these initiatives. You actively bring new ideas, approaches, and insights to improve the contributions of your team and enable them to develop new skills and capabilities. Commitment to building a balance of technology and non-technology skills in order to fully appreciate the broad needs of our customers. You are committed to ongoing development of your own expertise and knowledge to bring the latest capabilities and thinking to your team to empower others with that knowledge. Collaborative relationship with senior leaders in AM Tech to propagate standard processes while ensuring the culture and environment supports the attraction, retention, and development of talent Fidelity will reasonably accommodate associates with disabilities who need adjustments to participate in the application or interview process, or to perform the essential functions of their job. For roles based in the US : Visit myHR and search for "accommodation" to review Fidelity's Reasonable Accommodation for Disabilities Policy. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by completing the Accommodation Request Form on myHR, or by calling , prompt 2, option 2. Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to . We welcome those with experience in jobs such as Accounts Receivable Clerk, Residential Real Estate Agent, and Bilingual Customer Service and others in the Accounting and Finance to apply.
Path Construction is seeking a qualified Assistant Project Manager to join our organization in the Scottsdale, AZ area. We are a rapidly growing commercial general contractor with offices in Arlington Heights, IL; Scottsdale, AZ; Dallas, TX; Charlotte, NC; Knoxville, TN; and Tampa, FL working on projects throughout the United States. Typical duties of an APM include managing day-to-day activities of subcontractors and suppliers, contract administration, procurement, estimating, pay requests, change orders, requests for information, cost control, scheduling, tracking submittals, maintaining and delivering a high level of quality. The right candidate will have 2+ years of construction management experience on large and/or small projects and varying asset classes including but not limited to: Higher Education, Retail, Multi-family, Hospitality, Healthcare, Restaurant, Transportation, Water and Waste Treatment, Self-Storage, Senior Living, Convention Centers, Laboratories, Correctional, etc. Path is looking for people with great technical skills, good communication skills, and strong attention to detail. About the Company Founded in 2008, Path Construction is a general contractor providing a vast array of construction services to multiple regions throughout the country. Our expertise is very diverse and includes experience on small and large projects of many different types, including but not limited to: healthcare, hospitality, higher education, multi-family, self-storage, senior living, transportation, water and waste treatment, convention centers, laboratories, and correctional. The main philosophy and strategy for the growth of our organization is to be on the cutting edge of all aspects of the construction process. Additionally, our unmatched customer satisfaction and, most importantly, the development and quality of our people drive our success. For more about us, please visit our website at . Duties for an Assistant Project Manager include: General Contract and Subcontract administration Monitor and document jobsite safety and accident prevention Construction Scheduling Material & Equipment - procurement and expediting Process RFI's Receive Review Submit Log Shop drawing and submittal review and coordination Project cost review, reporting, updating and accounting Review of subcontractor applications for payment Participation in and documentation of project coordination meetings Supervision and coordination of subcontractors' field installations Review and negotiate change proposal pricing from subcontractors Prepare change proposals Change order documentation and associated cost reporting and maintenance Research and suggest options on construction means, methods and equipment Quality control Project Closeout Implement all applicable Safety Programs and EEO/Affirmative Action Programs on the Project Requirements A 4 year degree in Building Contruction, Engineering, or a related field 2+ years of building and construction management experience OSHA Site Safety Experience Up-to-date with modern technology and display excellent communication skills General knowledge of construction principles/practices required Strong work ethic and desire to work in a team environment and grow the company Must have a valid driver's license and with a positive motor vehicle record Working knowledge of project management process and software. (Microsoft Office and SAGE 300 CRE) Proficient in Microsoft Office Ability to lift and carry items weighing up to 30 pounds Preferred Public work experience is a plus Estimating experience is a plus Self Perform experience is a plus OSHA 30 Hour Training LEED Project Experience Benefits Competitive Compensation Certification Training 401(k) Health, Dental, Vision, Life, Long-Term and Short-Term Disability Insurance Company cellphone and computer Financial and Mental Health Support through a third party Travel and Entertainment Discount Program
05/09/2024
Full time
Path Construction is seeking a qualified Assistant Project Manager to join our organization in the Scottsdale, AZ area. We are a rapidly growing commercial general contractor with offices in Arlington Heights, IL; Scottsdale, AZ; Dallas, TX; Charlotte, NC; Knoxville, TN; and Tampa, FL working on projects throughout the United States. Typical duties of an APM include managing day-to-day activities of subcontractors and suppliers, contract administration, procurement, estimating, pay requests, change orders, requests for information, cost control, scheduling, tracking submittals, maintaining and delivering a high level of quality. The right candidate will have 2+ years of construction management experience on large and/or small projects and varying asset classes including but not limited to: Higher Education, Retail, Multi-family, Hospitality, Healthcare, Restaurant, Transportation, Water and Waste Treatment, Self-Storage, Senior Living, Convention Centers, Laboratories, Correctional, etc. Path is looking for people with great technical skills, good communication skills, and strong attention to detail. About the Company Founded in 2008, Path Construction is a general contractor providing a vast array of construction services to multiple regions throughout the country. Our expertise is very diverse and includes experience on small and large projects of many different types, including but not limited to: healthcare, hospitality, higher education, multi-family, self-storage, senior living, transportation, water and waste treatment, convention centers, laboratories, and correctional. The main philosophy and strategy for the growth of our organization is to be on the cutting edge of all aspects of the construction process. Additionally, our unmatched customer satisfaction and, most importantly, the development and quality of our people drive our success. For more about us, please visit our website at . Duties for an Assistant Project Manager include: General Contract and Subcontract administration Monitor and document jobsite safety and accident prevention Construction Scheduling Material & Equipment - procurement and expediting Process RFI's Receive Review Submit Log Shop drawing and submittal review and coordination Project cost review, reporting, updating and accounting Review of subcontractor applications for payment Participation in and documentation of project coordination meetings Supervision and coordination of subcontractors' field installations Review and negotiate change proposal pricing from subcontractors Prepare change proposals Change order documentation and associated cost reporting and maintenance Research and suggest options on construction means, methods and equipment Quality control Project Closeout Implement all applicable Safety Programs and EEO/Affirmative Action Programs on the Project Requirements A 4 year degree in Building Contruction, Engineering, or a related field 2+ years of building and construction management experience OSHA Site Safety Experience Up-to-date with modern technology and display excellent communication skills General knowledge of construction principles/practices required Strong work ethic and desire to work in a team environment and grow the company Must have a valid driver's license and with a positive motor vehicle record Working knowledge of project management process and software. (Microsoft Office and SAGE 300 CRE) Proficient in Microsoft Office Ability to lift and carry items weighing up to 30 pounds Preferred Public work experience is a plus Estimating experience is a plus Self Perform experience is a plus OSHA 30 Hour Training LEED Project Experience Benefits Competitive Compensation Certification Training 401(k) Health, Dental, Vision, Life, Long-Term and Short-Term Disability Insurance Company cellphone and computer Financial and Mental Health Support through a third party Travel and Entertainment Discount Program
Description: Position Requires a Top Secret (TS/SCI) Clearance with a Polygraph. The Customer provides data-driven, business analysis to support senior organizational leaders and requires support specializing in cloud development of relevant processes, tools, and integrated systems to format, load, analyze, and display large-volume data streams, arriving in a variety of formats. Details: Labor Category: Cloud Engineer Position Level: Level 1 - Subject Matter Expert Salary: Up to $280,000.00 per year Core Hours: 9am to 4pm Location: McLean VA Mandatory Requirements: 1. Demonstrated experience with Python, Bash, and Terraform. 2. Demonstrated experience Anaconda for development purposes. 3. Demonstrated experience building and maintaining CI/CD pipelines with software such as source control (Git/GitHub), continuous build/delivery (Jenkins), issue management (Jira), and documentation/collaboration (Confluence). 4. Demonstrated experience with automated testing and deployment of infrastructure or configurations. 5. Demonstrated experience in the administration, provisioning, and use of cloud technologies (i.e. AWS) particularly with application of data science approaches in the cloud. 6. Demonstrated experience deploying and tuning Apache NiFi or other ETL workflows. 7. Demonstrated experience hosting and managing Structured Query Language (SQL) databases within cloud based relational databases. 8. Demonstrated experience optimizing connectivity between cloud-based services and on prem high performance cloud computer servers. 9. Demonstrated experience with DevSecOps solutions and tools. 10. Demonstrated experience in the cyber security domain to include: governance and risk management, compliance, encryption, software development security, access control, network security or secure architecture, or security operations. 11. Demonstrated experience preparing presentations and presenting to senior stakeholders. Optional Requirements: 1. Demonstrated experience supporting data scientists to create-through fine tuning, transfer learning-models for classification, prediction, generative AI, or other similar tasks. 2. Demonstrated experience optimizing the deployment of AI models in the cloud. 3. Demonstrated experience with front-end web development frameworks such as Flask. 4. Demonstrated experience using Tableau to connect cloud serves to Tableau output visualizations. B4CORP Company Information B4Corp is a small defense contracting company that focuses on providing an optimum environment for mission-focused, highly skilled consultants to support the United States of America's intelligence community and other defense organizations. B4Corp provides a low overhead, highly efficient, high salary environment that allows employees to excel at meeting the client's needs. B4Corp is looking for information technology professionals that have a high sense of personal responsibility, self-motivation, and mission drive. B4Corp's dedication and care for its employees is reflected in our outstanding compensation and benefits package. B4Corp's benefits reflect the company's policy of putting the employees first. B4Corp's maximum flexibility comp / makeup time policy, along with the company's cafeteria-style benefit plan that allows employees to maximize their Benefit Dollars, reflects B4Corp's commitment to its employees. Compensation: Outstanding Salaries Retirement: Full Vanguard 401k Plan - Featuring a full scope of investment options - 100% employer matched contribution up to 6% of employee's salary - Ability to max out 401k savings $57k ($63.5k if over 50) Employees receive B4Corp phantom stock each year (2-year vesting period) Insurance: Medical - United Health Care (UHC) (multiple plan options) Dental - United Concordia (UC) Flex Plan Vision - Vision Service Plan Insurance Co (VSP) Signature Plans Mutual of Omaha short-term disability (60% of salary up to $2,000.00/week) Mutual of Omaha long-term disability (60% of salary up to $10,000.00/month) Mutual of Omaha life insurance ($200,000.00) Employee Referral Bonus: Refer a friend or a coworker and receive $3,000 per year for every year the person works for B4CORP Paid Time Off (PTO): Seven weeks of leave per year (including ten federal holidays) Flexible work schedule with comp time (with customer approval) Tuition and Training: Free CBTNuggets Online Training Account - More than 200 online IT courses on a large variety of topics, including networking, security, virtualization, and the cloud - Cisco, Microsoft, and Google - Virtual Labs Free L inux Academy Online Training Account Internal Tracking -SV-2243-1 If you would like to complete a detailed B4Corp Employment Application, please do so using this form (You only need to fill out this application once for B4Corp or if you have updates to the information.): . This form will help us find you the best position quicker. B4Corp is an EEO and e-Verify employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender/gender identity, sexual orientation or national origin. Please take the time to review and complete these three voluntary identification forms if you choose to do so and email them to .
05/09/2024
Full time
Description: Position Requires a Top Secret (TS/SCI) Clearance with a Polygraph. The Customer provides data-driven, business analysis to support senior organizational leaders and requires support specializing in cloud development of relevant processes, tools, and integrated systems to format, load, analyze, and display large-volume data streams, arriving in a variety of formats. Details: Labor Category: Cloud Engineer Position Level: Level 1 - Subject Matter Expert Salary: Up to $280,000.00 per year Core Hours: 9am to 4pm Location: McLean VA Mandatory Requirements: 1. Demonstrated experience with Python, Bash, and Terraform. 2. Demonstrated experience Anaconda for development purposes. 3. Demonstrated experience building and maintaining CI/CD pipelines with software such as source control (Git/GitHub), continuous build/delivery (Jenkins), issue management (Jira), and documentation/collaboration (Confluence). 4. Demonstrated experience with automated testing and deployment of infrastructure or configurations. 5. Demonstrated experience in the administration, provisioning, and use of cloud technologies (i.e. AWS) particularly with application of data science approaches in the cloud. 6. Demonstrated experience deploying and tuning Apache NiFi or other ETL workflows. 7. Demonstrated experience hosting and managing Structured Query Language (SQL) databases within cloud based relational databases. 8. Demonstrated experience optimizing connectivity between cloud-based services and on prem high performance cloud computer servers. 9. Demonstrated experience with DevSecOps solutions and tools. 10. Demonstrated experience in the cyber security domain to include: governance and risk management, compliance, encryption, software development security, access control, network security or secure architecture, or security operations. 11. Demonstrated experience preparing presentations and presenting to senior stakeholders. Optional Requirements: 1. Demonstrated experience supporting data scientists to create-through fine tuning, transfer learning-models for classification, prediction, generative AI, or other similar tasks. 2. Demonstrated experience optimizing the deployment of AI models in the cloud. 3. Demonstrated experience with front-end web development frameworks such as Flask. 4. Demonstrated experience using Tableau to connect cloud serves to Tableau output visualizations. B4CORP Company Information B4Corp is a small defense contracting company that focuses on providing an optimum environment for mission-focused, highly skilled consultants to support the United States of America's intelligence community and other defense organizations. B4Corp provides a low overhead, highly efficient, high salary environment that allows employees to excel at meeting the client's needs. B4Corp is looking for information technology professionals that have a high sense of personal responsibility, self-motivation, and mission drive. B4Corp's dedication and care for its employees is reflected in our outstanding compensation and benefits package. B4Corp's benefits reflect the company's policy of putting the employees first. B4Corp's maximum flexibility comp / makeup time policy, along with the company's cafeteria-style benefit plan that allows employees to maximize their Benefit Dollars, reflects B4Corp's commitment to its employees. Compensation: Outstanding Salaries Retirement: Full Vanguard 401k Plan - Featuring a full scope of investment options - 100% employer matched contribution up to 6% of employee's salary - Ability to max out 401k savings $57k ($63.5k if over 50) Employees receive B4Corp phantom stock each year (2-year vesting period) Insurance: Medical - United Health Care (UHC) (multiple plan options) Dental - United Concordia (UC) Flex Plan Vision - Vision Service Plan Insurance Co (VSP) Signature Plans Mutual of Omaha short-term disability (60% of salary up to $2,000.00/week) Mutual of Omaha long-term disability (60% of salary up to $10,000.00/month) Mutual of Omaha life insurance ($200,000.00) Employee Referral Bonus: Refer a friend or a coworker and receive $3,000 per year for every year the person works for B4CORP Paid Time Off (PTO): Seven weeks of leave per year (including ten federal holidays) Flexible work schedule with comp time (with customer approval) Tuition and Training: Free CBTNuggets Online Training Account - More than 200 online IT courses on a large variety of topics, including networking, security, virtualization, and the cloud - Cisco, Microsoft, and Google - Virtual Labs Free L inux Academy Online Training Account Internal Tracking -SV-2243-1 If you would like to complete a detailed B4Corp Employment Application, please do so using this form (You only need to fill out this application once for B4Corp or if you have updates to the information.): . This form will help us find you the best position quicker. B4Corp is an EEO and e-Verify employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender/gender identity, sexual orientation or national origin. Please take the time to review and complete these three voluntary identification forms if you choose to do so and email them to .
Middle River Aerostructure Systems
Baltimore, Maryland
Position Title: Senior Contract Manager Location: Baltimore, MD, US, 21220 Date: Sun, 12 May :04:10 CDT Company Name: STENAHCM20 Description: About Us: Middle River Aerostructure Systems is a world-leading manufacturer of thrust reversers (the braking system on a jet engine), engine nacelle components and specialized aerostructures. It supplies and supports these products for engine makers, airplane manufacturers and aircraft operators. Located on Maryland's Chesapeake Bay near Baltimore, MRAS has a 1.7-million sq. ft. facility situated on 180 acres - where the company and its predecessors have designed, built and equipped civil and military aircraft for over 90 years. In 2019, MRAS was acquired by ST Engineering North America, the U.S. affiliate of Singapore-based ST Engineering - becoming a part of its global network of aerospace facilities and offices. With the ownership change, the company was renamed Middle River Aerostructure Systems. Job Summary: With minimal supervision and as a Contracts subject matter expert, serve as an advisor to the business on a wide range complex issues and train, mentor and develop other Contracts personnel. This position will support US domestic and international commercial programs, US Government Programs, maintain SAM.Gov website, negotiate agreements, and implement legal and business strategies to support company objectives. The successful candidate will be highly creative, a critical thinker, problem solver, and convey complex issues in a concise manner. Ensures functional activity is performed in compliance with company policies and procedures and applicable laws and regulations. Must maintain excellent communication skills and be able to work effectively with others at all levels of the organization. Essential Responsibility: The ideal candidate will have broad, in depth demonstrated experience in Contract Management and Compliance and will, at a minimum: Be a subject matter expert in developing, drafting, interpreting, and negotiating US Government, commercial, and international contracts. Knowledgeable with FAR/DFARS/UCC/Incoterms Lead the pre and post contract award process to flow down terms and conditions and customer requirements to functional organizations. Have working knowledge and understanding on international trade compliance (ITAR/EAR) Be able to prioritize high impact activities concurrently. Lead continuous process improvements of policies and procedures as they relate to the Contracts and Compliance functions. Apply both tactical and strategic thinking and strong business acumen in resolving business issues. Perform due diligence reviews on new business opportunities, and conduct risk assessments and risk mitigation approaches on terms and conditions. Advise management of contractual obligations and rights to mitigate risk and protect company business interests. Support new business pursuits and existing contracts. Support development of and conduct Contracts training Interface with DCAA/DCMA including pre and post audits. Support drafting teaming agreements, NDA's, and license agreements Be proficient with Microsoft, SAP, Excel, Word, Outlook and other software applications. Build and maintain strong, positive relationships with internal and external customers. Maintain strong analytical and negotiation skills. Develop contracting templates for standard agreements and other compliance tools. Support new business proposal activity. Manage various types of contracts, including, fixed price, T&M, and cost reimbursable contracts. Other Contracts and Compliance related support activities as necessary. Requirements Bachelor's degree in Business or Engineering from an accredited university or college. Minimum of ten (10) years of progressively responsible experience in US Government, commercial, and international Contract Negotiation and Management. Prefer candidate with CPCM, CFCM, or CCCM professional certification, MBA, or JD. Job Characteristics: Experience in Export and Regulatory compliance is highly preferred. Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Ability to influence cross functional teams. Creative problem solving. Consistently delivers on commitments and meeting timelines. Sound judgement. Customer interfacing experience. Computer literacy. Highest degree of ethics and integrity. Experience in aerospace (long-term contracts), defense, and/or aviation industry preferred. MRAS is an equal opportunity employer and service provider and does not discriminate on the basis of race, age, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value. PM23 Nearest Major Market: Baltimore PId47aaf91d1-
05/08/2024
Full time
Position Title: Senior Contract Manager Location: Baltimore, MD, US, 21220 Date: Sun, 12 May :04:10 CDT Company Name: STENAHCM20 Description: About Us: Middle River Aerostructure Systems is a world-leading manufacturer of thrust reversers (the braking system on a jet engine), engine nacelle components and specialized aerostructures. It supplies and supports these products for engine makers, airplane manufacturers and aircraft operators. Located on Maryland's Chesapeake Bay near Baltimore, MRAS has a 1.7-million sq. ft. facility situated on 180 acres - where the company and its predecessors have designed, built and equipped civil and military aircraft for over 90 years. In 2019, MRAS was acquired by ST Engineering North America, the U.S. affiliate of Singapore-based ST Engineering - becoming a part of its global network of aerospace facilities and offices. With the ownership change, the company was renamed Middle River Aerostructure Systems. Job Summary: With minimal supervision and as a Contracts subject matter expert, serve as an advisor to the business on a wide range complex issues and train, mentor and develop other Contracts personnel. This position will support US domestic and international commercial programs, US Government Programs, maintain SAM.Gov website, negotiate agreements, and implement legal and business strategies to support company objectives. The successful candidate will be highly creative, a critical thinker, problem solver, and convey complex issues in a concise manner. Ensures functional activity is performed in compliance with company policies and procedures and applicable laws and regulations. Must maintain excellent communication skills and be able to work effectively with others at all levels of the organization. Essential Responsibility: The ideal candidate will have broad, in depth demonstrated experience in Contract Management and Compliance and will, at a minimum: Be a subject matter expert in developing, drafting, interpreting, and negotiating US Government, commercial, and international contracts. Knowledgeable with FAR/DFARS/UCC/Incoterms Lead the pre and post contract award process to flow down terms and conditions and customer requirements to functional organizations. Have working knowledge and understanding on international trade compliance (ITAR/EAR) Be able to prioritize high impact activities concurrently. Lead continuous process improvements of policies and procedures as they relate to the Contracts and Compliance functions. Apply both tactical and strategic thinking and strong business acumen in resolving business issues. Perform due diligence reviews on new business opportunities, and conduct risk assessments and risk mitigation approaches on terms and conditions. Advise management of contractual obligations and rights to mitigate risk and protect company business interests. Support new business pursuits and existing contracts. Support development of and conduct Contracts training Interface with DCAA/DCMA including pre and post audits. Support drafting teaming agreements, NDA's, and license agreements Be proficient with Microsoft, SAP, Excel, Word, Outlook and other software applications. Build and maintain strong, positive relationships with internal and external customers. Maintain strong analytical and negotiation skills. Develop contracting templates for standard agreements and other compliance tools. Support new business proposal activity. Manage various types of contracts, including, fixed price, T&M, and cost reimbursable contracts. Other Contracts and Compliance related support activities as necessary. Requirements Bachelor's degree in Business or Engineering from an accredited university or college. Minimum of ten (10) years of progressively responsible experience in US Government, commercial, and international Contract Negotiation and Management. Prefer candidate with CPCM, CFCM, or CCCM professional certification, MBA, or JD. Job Characteristics: Experience in Export and Regulatory compliance is highly preferred. Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Ability to influence cross functional teams. Creative problem solving. Consistently delivers on commitments and meeting timelines. Sound judgement. Customer interfacing experience. Computer literacy. Highest degree of ethics and integrity. Experience in aerospace (long-term contracts), defense, and/or aviation industry preferred. MRAS is an equal opportunity employer and service provider and does not discriminate on the basis of race, age, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value. PM23 Nearest Major Market: Baltimore PId47aaf91d1-