Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Fraud Member Resolution Analyst I, you will be responsible for developing, implementing, and maintaining quality assurance/control programs which ensure policies, processes, and procedures are driven consistently, align with internal objectives, and stay in sync with external regulations. Delivers results of quality assurance assessments, studies, and initiatives to partners and recommends the best course of action for success. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. The Opportunity As a Fraud Member Resolution Escalation Team, Level I, you will apply multiple applications to conduct fraud reviews and mitigation activities, and will respond to consumer and regulatory complaints, media inquiries, and litigation requests while adhering to all applicable requirements and deadlines. You will be required to develop accurate, compliant, and consistent documentary evidence to support fraud review decisions provided to members, senior leaders, and regulatory agencies. Your detailed review and research will support fraud operations and alleviate negative impacts to members and USAA by demonstrating a data driven approach in decision making and managing fraud risk. You will champion a culture of hardworking member advocacy, process excellence, and risk management, while seeking opportunities to optimize fraud resolution processes and improve the member and employee experience. What you'll do: Develops and implements training programs, materials, and events to meet quality requirements, ensure compliance with legal standards, and align with CoSA/LOB and Enterprise strategy. Develops, recommends, implements, and monitors, materials and events to meet quality requirements. Serves as a resource to team members and/or business and identifies appropriate issues for escalation. Conducts analysis/audits and partners with peers to make recommendations of business solutions and/or key work products. Develops, documents, and maintains Quality Management governance and controls standards, such as KPIs. Generates reports and participates in the delivery of results to leaders and collaborators. Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of fraud detection or investigations experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 or more years progressive operations or process experience in the financial services, insurance, or relevant industry Experience identifying problems/trends and developing and recommending solutions for business issues. Demonstrates critical thinking, influences through subject matter expertise, provides data analysis for applicable business issues, and approaches work with a result and production-oriented attitude. Knowledge of federal laws, rules, regulations, and applicable mentorship to include: UDAAP, TILA/REG Z, BSA/AML, Reg P, Reg E, Reg CC, OCC Heightened Standards. What sets you apart: US military experience through military service or a military spouse/domestic partner Experience in fraud detection or investigations at a financial institution Proficient level knowledge of fraud threat vectors, technologies, and effective mitigation tactics Experience working with regulatory agencies and litigation requests. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $74,210 - $133,570. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/14/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Fraud Member Resolution Analyst I, you will be responsible for developing, implementing, and maintaining quality assurance/control programs which ensure policies, processes, and procedures are driven consistently, align with internal objectives, and stay in sync with external regulations. Delivers results of quality assurance assessments, studies, and initiatives to partners and recommends the best course of action for success. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. The Opportunity As a Fraud Member Resolution Escalation Team, Level I, you will apply multiple applications to conduct fraud reviews and mitigation activities, and will respond to consumer and regulatory complaints, media inquiries, and litigation requests while adhering to all applicable requirements and deadlines. You will be required to develop accurate, compliant, and consistent documentary evidence to support fraud review decisions provided to members, senior leaders, and regulatory agencies. Your detailed review and research will support fraud operations and alleviate negative impacts to members and USAA by demonstrating a data driven approach in decision making and managing fraud risk. You will champion a culture of hardworking member advocacy, process excellence, and risk management, while seeking opportunities to optimize fraud resolution processes and improve the member and employee experience. What you'll do: Develops and implements training programs, materials, and events to meet quality requirements, ensure compliance with legal standards, and align with CoSA/LOB and Enterprise strategy. Develops, recommends, implements, and monitors, materials and events to meet quality requirements. Serves as a resource to team members and/or business and identifies appropriate issues for escalation. Conducts analysis/audits and partners with peers to make recommendations of business solutions and/or key work products. Develops, documents, and maintains Quality Management governance and controls standards, such as KPIs. Generates reports and participates in the delivery of results to leaders and collaborators. Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of fraud detection or investigations experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 or more years progressive operations or process experience in the financial services, insurance, or relevant industry Experience identifying problems/trends and developing and recommending solutions for business issues. Demonstrates critical thinking, influences through subject matter expertise, provides data analysis for applicable business issues, and approaches work with a result and production-oriented attitude. Knowledge of federal laws, rules, regulations, and applicable mentorship to include: UDAAP, TILA/REG Z, BSA/AML, Reg P, Reg E, Reg CC, OCC Heightened Standards. What sets you apart: US military experience through military service or a military spouse/domestic partner Experience in fraud detection or investigations at a financial institution Proficient level knowledge of fraud threat vectors, technologies, and effective mitigation tactics Experience working with regulatory agencies and litigation requests. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $74,210 - $133,570. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Fraud Member Resolution Analyst I, you will be responsible for developing, implementing, and maintaining quality assurance/control programs which ensure policies, processes, and procedures are driven consistently, align with internal objectives, and stay in sync with external regulations. Delivers results of quality assurance assessments, studies, and initiatives to partners and recommends the best course of action for success. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. The Opportunity As a Fraud Member Resolution Escalation Team, Level I, you will apply multiple applications to conduct fraud reviews and mitigation activities, and will respond to consumer and regulatory complaints, media inquiries, and litigation requests while adhering to all applicable requirements and deadlines. You will be required to develop accurate, compliant, and consistent documentary evidence to support fraud review decisions provided to members, senior leaders, and regulatory agencies. Your detailed review and research will support fraud operations and alleviate negative impacts to members and USAA by demonstrating a data driven approach in decision making and managing fraud risk. You will champion a culture of hardworking member advocacy, process excellence, and risk management, while seeking opportunities to optimize fraud resolution processes and improve the member and employee experience. What you'll do: Develops and implements training programs, materials, and events to meet quality requirements, ensure compliance with legal standards, and align with CoSA/LOB and Enterprise strategy. Develops, recommends, implements, and monitors, materials and events to meet quality requirements. Serves as a resource to team members and/or business and identifies appropriate issues for escalation. Conducts analysis/audits and partners with peers to make recommendations of business solutions and/or key work products. Develops, documents, and maintains Quality Management governance and controls standards, such as KPIs. Generates reports and participates in the delivery of results to leaders and collaborators. Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of fraud detection or investigations experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 or more years progressive operations or process experience in the financial services, insurance, or relevant industry Experience identifying problems/trends and developing and recommending solutions for business issues. Demonstrates critical thinking, influences through subject matter expertise, provides data analysis for applicable business issues, and approaches work with a result and production-oriented attitude. Knowledge of federal laws, rules, regulations, and applicable mentorship to include: UDAAP, TILA/REG Z, BSA/AML, Reg P, Reg E, Reg CC, OCC Heightened Standards. What sets you apart: US military experience through military service or a military spouse/domestic partner Experience in fraud detection or investigations at a financial institution Proficient level knowledge of fraud threat vectors, technologies, and effective mitigation tactics Experience working with regulatory agencies and litigation requests. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $74,210 - $133,570. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/14/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Fraud Member Resolution Analyst I, you will be responsible for developing, implementing, and maintaining quality assurance/control programs which ensure policies, processes, and procedures are driven consistently, align with internal objectives, and stay in sync with external regulations. Delivers results of quality assurance assessments, studies, and initiatives to partners and recommends the best course of action for success. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. The Opportunity As a Fraud Member Resolution Escalation Team, Level I, you will apply multiple applications to conduct fraud reviews and mitigation activities, and will respond to consumer and regulatory complaints, media inquiries, and litigation requests while adhering to all applicable requirements and deadlines. You will be required to develop accurate, compliant, and consistent documentary evidence to support fraud review decisions provided to members, senior leaders, and regulatory agencies. Your detailed review and research will support fraud operations and alleviate negative impacts to members and USAA by demonstrating a data driven approach in decision making and managing fraud risk. You will champion a culture of hardworking member advocacy, process excellence, and risk management, while seeking opportunities to optimize fraud resolution processes and improve the member and employee experience. What you'll do: Develops and implements training programs, materials, and events to meet quality requirements, ensure compliance with legal standards, and align with CoSA/LOB and Enterprise strategy. Develops, recommends, implements, and monitors, materials and events to meet quality requirements. Serves as a resource to team members and/or business and identifies appropriate issues for escalation. Conducts analysis/audits and partners with peers to make recommendations of business solutions and/or key work products. Develops, documents, and maintains Quality Management governance and controls standards, such as KPIs. Generates reports and participates in the delivery of results to leaders and collaborators. Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of fraud detection or investigations experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 or more years progressive operations or process experience in the financial services, insurance, or relevant industry Experience identifying problems/trends and developing and recommending solutions for business issues. Demonstrates critical thinking, influences through subject matter expertise, provides data analysis for applicable business issues, and approaches work with a result and production-oriented attitude. Knowledge of federal laws, rules, regulations, and applicable mentorship to include: UDAAP, TILA/REG Z, BSA/AML, Reg P, Reg E, Reg CC, OCC Heightened Standards. What sets you apart: US military experience through military service or a military spouse/domestic partner Experience in fraud detection or investigations at a financial institution Proficient level knowledge of fraud threat vectors, technologies, and effective mitigation tactics Experience working with regulatory agencies and litigation requests. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $74,210 - $133,570. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Qualifacts and Credible, two leading providers of Electronic Health Records (EHR) and related technology to behavioral health and human services agencies, merged in August 2020. The new entity combines and brings to market the decades of experience each company achieved individually, and is laser-focused on helping agency partners improve clinical outcomes, enhance operations, and create healthier communities. The company is offering, enhancing, and fully supporting both EHR platforms - CareLogic and Credible - while collaborating to build an even brighter future for partner agencies and their clients. If you are interested in combining a mission driven position with a dynamic, results oriented culture, please apply today! *This role is a 1099 extendable contract* About the Position The Senior Software Engineer participates in development team activities including work on new development, maintenance and production support tasks for existing systems. Engineers are responsible for delivering accurate, innovative, and low-defect software solutions. Additionally, as a senior team member, individuals in this role provide technical mentoring and coaching to other team members, support lead software engineering duties and will collaborate and participate in technical design efforts. This position provides the opportunity to work with a variety of technologies and be part of key strategic technology modernization efforts. Essential Responsibilities of the Senior Financial Analyst Provide technical guidance and support software development goals as follows: Follow engineering best practices and policies (coding standards, documentation, etc.) as directed and contribute with recommendations to enhance practices and policies Ensure a high percentage of unit test coverage and rules compliance for all implemented software Submit all code for Code Review according to standard process. Provide review and approval of peer submitted code Participate in design solution activities, backlog grooming, creation and estimation of stories, and daily status meetings Work diligently to successfully resolve issues and finish assignments on time in complex applications/environments Provide recommendations for related improvements and new solutions Provide technical mentoring to other team members Provide management support in following areas: Ensure adequate analysis and understanding before start coding Ensure software development meets project defined standard of quality Provide support for production and non-production environments Update status progress of individual efforts in tracking systems Provide accurate time reporting in a daily / weekly basis Provide support in the development stage in the following way: Write code according to architecture specifications Write needed unit tests to monitor proper health code review Write needed database scripts Using open source tools in order to facilitate engineering tasks Perform proof of concepts and technical research tasks Write good performance application code with a focus and understanding of impact in the overall implementation Collaborate in estimation effort aspects of engineering assignments Participate in the generation and release of build artifacts through active involvement in deployment process in non-production environments Take on leadership duties in Lead Software Engineer absence or as asked to support various initiatives Qualifications of the Senior Software Engineer Bachelor's Degree or equivalent work experience required (major in computer science, information systems, business administration or other industry-related curriculum) 5+ or more years as developer on end-user applications and back-end services. 3+ or more years developing J2EE Web applications and/or using "Open Source" software. Knowledge, Skills, and Abilities of the Director, Accounting Languages: Advanced Java, PL/SQL, JavaScript, Advanced SQL ANSI.Frameworks: Drools, Mule/Camel, Advanced Spring, Hibernate, MyBatis, JQuery, ReactJS, Java Server Pages. Technologies: Docker, Tomcat. Databases: MySQL, MariaDB, Oracle, MongoDB and others SDLC process: Scrum, Kanban, UML Artifacts, etc. Use of advanced engineering environment tools such as Jira, Git, Jenkins, SonarQube, Eclipse, etc. Design and implementation of SOA Paradigm approach and Continuous Integration Knowledge. Usage of tools for Enterprise Architecture Modeling like Sparx EA, Rational IBM, etc. Familiar with Model Driven Development (MDD), Domain Driven Design (DDD), Test Driven Design (TDD), Roundtrip Engineering within a structured execution environment. Familiar with Enterprise Business Patterns and Enterprise Design Patterns. Approachable, open and consultative, able to listen and encourage other ideas Willingness to collaborate with others Self-driven, determined and enthusiastic problem solver Able to work independently and / or being part of a team Excellent verbal, written, presentation and interpersonal communication skills Ability to understand and work with in highly dynamic environments Ability and willingness to mentor software engineers & associates Competencies in defect tracking, wiki and agile management tools Diplomatic but firm Work on assigned tasks with minimal guidance Ability to contribute to the team with high technical experience and expertise in providing best practices and engineering guidelines High contributor for helping to remove / resolve technical debt Ability to make informed decisions when providing support for activities in order to mitigate risks Operations under Covid-19 The onset of COVID-19 caused Qualifacts to adjust timelines on ambitious growth plans for 2020, but with careful management of resources we have not had to furlough or lay off staff. The company remains on a sound financial footing, and continues to pursue aggressive growth in all markets as opportunities present themselves. In March 2020 we quickly transitioned to a 100% work-from-home stance in response to the threat from COVID-19. When it became safe to do so and after implementing many safety mechanisms and procedures, we reopened our offices for the voluntary return of a small number of employees who preferred utilizing our office space. Our plan is to reopen our offices to all U.S team members in November 2021 with continued appropriate safety measures prioritized. In our return to more normal office operations our organization is excited to embrace and implement flexible schedules in accordance with new work from home policies and as appropriate to meet the shared needs of our business, customers and team members. Hiring and Onboarding Practices Currently all interviews are being conducted by phone or video conference, with related communications taking place via email or phone. New Hire Orientation and other onboarding processes also are handled via email, video conference and the use of online forms. New hires receive Qualifacts-issued laptops and other equipment for work in advance of onboarding, with virtual phone and videoconferencing software pre-loaded and ready for use. Qualifacts+Credible is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. PI
09/23/2021
Full time
Qualifacts and Credible, two leading providers of Electronic Health Records (EHR) and related technology to behavioral health and human services agencies, merged in August 2020. The new entity combines and brings to market the decades of experience each company achieved individually, and is laser-focused on helping agency partners improve clinical outcomes, enhance operations, and create healthier communities. The company is offering, enhancing, and fully supporting both EHR platforms - CareLogic and Credible - while collaborating to build an even brighter future for partner agencies and their clients. If you are interested in combining a mission driven position with a dynamic, results oriented culture, please apply today! *This role is a 1099 extendable contract* About the Position The Senior Software Engineer participates in development team activities including work on new development, maintenance and production support tasks for existing systems. Engineers are responsible for delivering accurate, innovative, and low-defect software solutions. Additionally, as a senior team member, individuals in this role provide technical mentoring and coaching to other team members, support lead software engineering duties and will collaborate and participate in technical design efforts. This position provides the opportunity to work with a variety of technologies and be part of key strategic technology modernization efforts. Essential Responsibilities of the Senior Financial Analyst Provide technical guidance and support software development goals as follows: Follow engineering best practices and policies (coding standards, documentation, etc.) as directed and contribute with recommendations to enhance practices and policies Ensure a high percentage of unit test coverage and rules compliance for all implemented software Submit all code for Code Review according to standard process. Provide review and approval of peer submitted code Participate in design solution activities, backlog grooming, creation and estimation of stories, and daily status meetings Work diligently to successfully resolve issues and finish assignments on time in complex applications/environments Provide recommendations for related improvements and new solutions Provide technical mentoring to other team members Provide management support in following areas: Ensure adequate analysis and understanding before start coding Ensure software development meets project defined standard of quality Provide support for production and non-production environments Update status progress of individual efforts in tracking systems Provide accurate time reporting in a daily / weekly basis Provide support in the development stage in the following way: Write code according to architecture specifications Write needed unit tests to monitor proper health code review Write needed database scripts Using open source tools in order to facilitate engineering tasks Perform proof of concepts and technical research tasks Write good performance application code with a focus and understanding of impact in the overall implementation Collaborate in estimation effort aspects of engineering assignments Participate in the generation and release of build artifacts through active involvement in deployment process in non-production environments Take on leadership duties in Lead Software Engineer absence or as asked to support various initiatives Qualifications of the Senior Software Engineer Bachelor's Degree or equivalent work experience required (major in computer science, information systems, business administration or other industry-related curriculum) 5+ or more years as developer on end-user applications and back-end services. 3+ or more years developing J2EE Web applications and/or using "Open Source" software. Knowledge, Skills, and Abilities of the Director, Accounting Languages: Advanced Java, PL/SQL, JavaScript, Advanced SQL ANSI.Frameworks: Drools, Mule/Camel, Advanced Spring, Hibernate, MyBatis, JQuery, ReactJS, Java Server Pages. Technologies: Docker, Tomcat. Databases: MySQL, MariaDB, Oracle, MongoDB and others SDLC process: Scrum, Kanban, UML Artifacts, etc. Use of advanced engineering environment tools such as Jira, Git, Jenkins, SonarQube, Eclipse, etc. Design and implementation of SOA Paradigm approach and Continuous Integration Knowledge. Usage of tools for Enterprise Architecture Modeling like Sparx EA, Rational IBM, etc. Familiar with Model Driven Development (MDD), Domain Driven Design (DDD), Test Driven Design (TDD), Roundtrip Engineering within a structured execution environment. Familiar with Enterprise Business Patterns and Enterprise Design Patterns. Approachable, open and consultative, able to listen and encourage other ideas Willingness to collaborate with others Self-driven, determined and enthusiastic problem solver Able to work independently and / or being part of a team Excellent verbal, written, presentation and interpersonal communication skills Ability to understand and work with in highly dynamic environments Ability and willingness to mentor software engineers & associates Competencies in defect tracking, wiki and agile management tools Diplomatic but firm Work on assigned tasks with minimal guidance Ability to contribute to the team with high technical experience and expertise in providing best practices and engineering guidelines High contributor for helping to remove / resolve technical debt Ability to make informed decisions when providing support for activities in order to mitigate risks Operations under Covid-19 The onset of COVID-19 caused Qualifacts to adjust timelines on ambitious growth plans for 2020, but with careful management of resources we have not had to furlough or lay off staff. The company remains on a sound financial footing, and continues to pursue aggressive growth in all markets as opportunities present themselves. In March 2020 we quickly transitioned to a 100% work-from-home stance in response to the threat from COVID-19. When it became safe to do so and after implementing many safety mechanisms and procedures, we reopened our offices for the voluntary return of a small number of employees who preferred utilizing our office space. Our plan is to reopen our offices to all U.S team members in November 2021 with continued appropriate safety measures prioritized. In our return to more normal office operations our organization is excited to embrace and implement flexible schedules in accordance with new work from home policies and as appropriate to meet the shared needs of our business, customers and team members. Hiring and Onboarding Practices Currently all interviews are being conducted by phone or video conference, with related communications taking place via email or phone. New Hire Orientation and other onboarding processes also are handled via email, video conference and the use of online forms. New hires receive Qualifacts-issued laptops and other equipment for work in advance of onboarding, with virtual phone and videoconferencing software pre-loaded and ready for use. Qualifacts+Credible is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. PI
About Lumen Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Facebook: /lumentechnologies, and YouTube: /lumentechnologies. The Role The Senior Corporate Counsel reports to an Associate General Counsel - Government Affairs and Public Policy in the company's State Government Affairs organization, serving as Lumen's attorney in matters before various state public utility commissions. This position works closely with Lumen's Government Affairs Directors in multiple states, as well as with policy experts and other regulatory and legislative analysts to support the company's regulatory, legislative, and business objectives. NOTE: Position could be located in Denver, Colorado, Salt Lake City, or possibly a remote location. The Main Responsibilities Represent the company before state public utility commissions in both contested case matters and in rulemaking projects, and as an advocate in other matters; from time to time represent the company before other state administrative agencies and local authorities Act as lead attorney in litigation before state public utility commissions involving complex technical, economic, legal, and policy issues, including (but not limited to) drafting of pleadings, motions, and legal briefs, presenting witnesses and conducting cross examination, and managing litigation-related tasks such as development of discovery requests, production of discovery responses, and development of witness testimony Provide expert legal advice on complex matters regarding telecommunications regulation, including drafting of legal and regulatory analyses and risk assessments Provide ongoing legal support to business units and the internal government affairs team to ensure compliance with both new and existing utility laws and regulations, and proactively monitor regulatory and legal developments that may impact the business of the company Engage with and negotiate with other parties, such as litigants, complainants, business competitors, property owners and managers, other utilities such as railroads, and state and local authorities Draft and edit letters, notices, policy statements, tariff provisions, rulemaking comments, and proposed legislation; may occasionally be required to interpret contracts and other commercial instruments and may draft or edit such documents Work closely with other internal regulatory affairs, legislative affairs, and policy experts to develop proactive strategies for achieving the business objectives of the company What We Look For in a Candidate 6-10 years of relevant legal experience, preferably with experience in state or federal administrative law or litigation related to the regulation and business of telecommunications and information services Excellent writing and oral communication skills Experience drafting relevant documents, particularly legal briefs, rulemaking comments and proposed legislation - including general familiarity with document development via Word and Excel. In-depth knowledge or demonstrated ability to gain knowledge of complex technical and economic concepts related to a network-related industry, preferably involving telecommunications and/or information technology Demonstrated leadership and teamwork skills achieving stated objectives while managing varied projects and a sometimes-heavy workload Demonstrated client relationship skills to continuously coordinate with internal business units and other internal legal groups Demonstrated self-starter requiring minimal supervision with the ability to gain required knowledge of new business and legal developments Experience in a technology-oriented business is highly preferred, experience in a telecommunications business is a plus. Must be a team player. Sound legal and business judgment. Juris Doctor from accredited law school. What to Expect Next Requisition #: 246113 EEO Statement We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
03/16/2021
Full time
About Lumen Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Facebook: /lumentechnologies, and YouTube: /lumentechnologies. The Role The Senior Corporate Counsel reports to an Associate General Counsel - Government Affairs and Public Policy in the company's State Government Affairs organization, serving as Lumen's attorney in matters before various state public utility commissions. This position works closely with Lumen's Government Affairs Directors in multiple states, as well as with policy experts and other regulatory and legislative analysts to support the company's regulatory, legislative, and business objectives. NOTE: Position could be located in Denver, Colorado, Salt Lake City, or possibly a remote location. The Main Responsibilities Represent the company before state public utility commissions in both contested case matters and in rulemaking projects, and as an advocate in other matters; from time to time represent the company before other state administrative agencies and local authorities Act as lead attorney in litigation before state public utility commissions involving complex technical, economic, legal, and policy issues, including (but not limited to) drafting of pleadings, motions, and legal briefs, presenting witnesses and conducting cross examination, and managing litigation-related tasks such as development of discovery requests, production of discovery responses, and development of witness testimony Provide expert legal advice on complex matters regarding telecommunications regulation, including drafting of legal and regulatory analyses and risk assessments Provide ongoing legal support to business units and the internal government affairs team to ensure compliance with both new and existing utility laws and regulations, and proactively monitor regulatory and legal developments that may impact the business of the company Engage with and negotiate with other parties, such as litigants, complainants, business competitors, property owners and managers, other utilities such as railroads, and state and local authorities Draft and edit letters, notices, policy statements, tariff provisions, rulemaking comments, and proposed legislation; may occasionally be required to interpret contracts and other commercial instruments and may draft or edit such documents Work closely with other internal regulatory affairs, legislative affairs, and policy experts to develop proactive strategies for achieving the business objectives of the company What We Look For in a Candidate 6-10 years of relevant legal experience, preferably with experience in state or federal administrative law or litigation related to the regulation and business of telecommunications and information services Excellent writing and oral communication skills Experience drafting relevant documents, particularly legal briefs, rulemaking comments and proposed legislation - including general familiarity with document development via Word and Excel. In-depth knowledge or demonstrated ability to gain knowledge of complex technical and economic concepts related to a network-related industry, preferably involving telecommunications and/or information technology Demonstrated leadership and teamwork skills achieving stated objectives while managing varied projects and a sometimes-heavy workload Demonstrated client relationship skills to continuously coordinate with internal business units and other internal legal groups Demonstrated self-starter requiring minimal supervision with the ability to gain required knowledge of new business and legal developments Experience in a technology-oriented business is highly preferred, experience in a telecommunications business is a plus. Must be a team player. Sound legal and business judgment. Juris Doctor from accredited law school. What to Expect Next Requisition #: 246113 EEO Statement We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
*Primary Location: *3268 Progress Way, Wilmington, OH, USA *Division: *Cox Automotive *Job Level: *Manager/Senior Manager *Travel: *Yes, 5 % of the Time *Schedule: *Full-time *Shift: *Day Job *Requisition Number: *210747 The Manager, Production Operations provides continuous and visible leadership and assigns activities, roles and responsibilities to, and is responsible for the day-to-day management of, the RegUSA Wilmington production operations team. The individual in this role will coordinate with the Director, Production Operations to set goals and priorities, as well as monitor and report on the daily productivity of the team. The Manager, Production Operations also ensures that all SLAs are met on an ongoing basis and will coordinate with all functional departments: Operations, Facilities, I.T., Product, Training, and Customer Support as needed to achieve business objectives. The Manager, Production Operations collaborates with her/his direct reports on the Wilmington RegUSA Operations team as well as other Operations, Product and I.T. leaders to identify processes and methods to increase production efficiency and office productivity. *Essential Functions:* * Supervise, coordinate, and provide leadership for the work of supervisory and individual contributor level employees in order to accomplish operational plans and results. * With guidance from the Director, Production Operations, strategize and define the implementation of operational plans and results associated with Operations' strategic plans. * Has mutual ownership and accountability with business partners on the processes, systems, tools and applications utilized in production operations * Utilizes tools and analyzes data on operational performance to ensure quality and reliability of all provided services * Provides direction and guidance in the preparation of programs to assure adequate training and development of personnel to ensure optimal performance of individuals * Collaborates with functional departments and business units to provide subject matter expertise on operations processes * Estimates staffing needs and schedules and assigns work to direct reports to meet service and budget targets * Collaborates with Operations Business Analyst in compiling reporting metrics and identifying methods to increase efficiency and productivity * Complete related or additional responsibilities required to support the growth of the business Qualifications: * Generally 7 years' experience with RTS, CMS and/or DMV Operations * At least 1 year experience in a management or lead role. * Extensive knowledge of motor vehicle policies and procedures and RTS and/or CMS internal processes * Strong analytical, communication and composition skills * Experience working on cross-functional teams to define initiatives, implement processes and deliver results * Valid Driver's License Required * Microsoft Office: Word, Excel, and PowerPoint * BS/BA degree in related discipline. An advanced degree is a plus Who We Are *About Cox Automotive* There's nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto. *About Cox * We are the Cox family of businesses. We've been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We're also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We're looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you'll be going with us, and the common purpose that unites us at coxenterprises.com. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
01/29/2021
Full time
*Primary Location: *3268 Progress Way, Wilmington, OH, USA *Division: *Cox Automotive *Job Level: *Manager/Senior Manager *Travel: *Yes, 5 % of the Time *Schedule: *Full-time *Shift: *Day Job *Requisition Number: *210747 The Manager, Production Operations provides continuous and visible leadership and assigns activities, roles and responsibilities to, and is responsible for the day-to-day management of, the RegUSA Wilmington production operations team. The individual in this role will coordinate with the Director, Production Operations to set goals and priorities, as well as monitor and report on the daily productivity of the team. The Manager, Production Operations also ensures that all SLAs are met on an ongoing basis and will coordinate with all functional departments: Operations, Facilities, I.T., Product, Training, and Customer Support as needed to achieve business objectives. The Manager, Production Operations collaborates with her/his direct reports on the Wilmington RegUSA Operations team as well as other Operations, Product and I.T. leaders to identify processes and methods to increase production efficiency and office productivity. *Essential Functions:* * Supervise, coordinate, and provide leadership for the work of supervisory and individual contributor level employees in order to accomplish operational plans and results. * With guidance from the Director, Production Operations, strategize and define the implementation of operational plans and results associated with Operations' strategic plans. * Has mutual ownership and accountability with business partners on the processes, systems, tools and applications utilized in production operations * Utilizes tools and analyzes data on operational performance to ensure quality and reliability of all provided services * Provides direction and guidance in the preparation of programs to assure adequate training and development of personnel to ensure optimal performance of individuals * Collaborates with functional departments and business units to provide subject matter expertise on operations processes * Estimates staffing needs and schedules and assigns work to direct reports to meet service and budget targets * Collaborates with Operations Business Analyst in compiling reporting metrics and identifying methods to increase efficiency and productivity * Complete related or additional responsibilities required to support the growth of the business Qualifications: * Generally 7 years' experience with RTS, CMS and/or DMV Operations * At least 1 year experience in a management or lead role. * Extensive knowledge of motor vehicle policies and procedures and RTS and/or CMS internal processes * Strong analytical, communication and composition skills * Experience working on cross-functional teams to define initiatives, implement processes and deliver results * Valid Driver's License Required * Microsoft Office: Word, Excel, and PowerPoint * BS/BA degree in related discipline. An advanced degree is a plus Who We Are *About Cox Automotive* There's nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto. *About Cox * We are the Cox family of businesses. We've been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We're also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We're looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you'll be going with us, and the common purpose that unites us at coxenterprises.com. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
JOB REQUISITION Business Systems Analyst II LOCATION SAN RAMON JOB DESCRIPTION Are you looking to demonstrate your business operational and technical experience? Are you looking for a challenge? Do you bring a positive can-do attitude to your work and like a fast-paced environment? If your answer is yes, then we would like to talk with you about joining Robert Half as a success-driven Business Systems Analyst II to join our thriving IT Marketing and Corporate Communications Group. We are looking for a new team member who's is eager to partner with us in delivering global business initiatives to our customers. A successful BSA II candidate will analyze and provide technical expertise to identify, evaluate and develop requirements to meet the end business goal. The BSA II may also configure settings, and plan & execute unit, integration & acceptance testing to meet business requirements. They will often provide consultation to users and join in cross-functional linked teams to address business or systems issues. A successful BSA III will identify technical alternatives to solve business problems, and proposes business processes and procedure modifications as needed. Work with the software development and QS teams to confirm solutions meet business requirements. They will also participate in special projects. Collaborate with technical resources to resolve complex system issues. Develop system documentation and requirements in the design of new simple to medium systems or enhancements. As a Business Systems Analyst II, your specific responsibilities will include: Review/Identify, analyze and refine business requests, formulating system requirements and solutions to parallel overall business strategies that take application design and usability into account. Translate customer's needs into business requirement documents that can be presented to management, customers, development teams and vendors. Consider impact to current and future business environments and processes, assessing upstream & downstream effect of system and reporting changes. Configure system settings and options, plan & execute unit, integration & acceptance testing, and create specifications for systems to meet business requirements. Function as liaison between multiple development teams and business to ensure effective delivery of system changes. Ensure that business processes, policies, and procedures are supported by proposed system solutions. Work with the business development and QS teams to confirm solutions meet business requirements. Develop user acceptance test plans associated with a variety of projects. The plans should include use cases, cross-team coordination requirements, data requirements, scenarios, timing considerations and expected results. Provide post implementation support and enhancement/bug documentation as needed Develop and maintain training and support materials used to educate the user community on changes made to business applications and processes. Collaborate with technical resources to resolve complex system issues. Provide support, including researching and resolving production issues in accordance with established service levels. Qualifications: Bachelor's degree in related field, or equivalent experience 4+ years' of business functional area experience. 3+ years' experience with business applications. 2+ years' experience with data analytics. Experience with business intelligence platforms (DOMO preferred) including creating dashboards & visualizations. Experience with web content management systems (Drupal preferred). Experience with data and web programming languages like Python, R and SQL, and HTML, CSS, PHP, JSON, XML and JavaScript. Experience with Agile methodologies. Experience with full stack SDLC practices. Ability to interact and communicate with customers of varying levels of expertise. Ability to communicate technical information to non-technical users. Ability to communicate business process to technical resources. Ability to create complex process flow diagrams or flowcharts that demonstrate business or system process flow. Ability to gather requirements effectively; document requirements and confirm observations with business owners. Ability to perform fit/gap analysis based on requirements. Ability to create detailed and thorough test plans for medium-sized initiatives. Demonstrated customer service abilities and problem solving skills. Knowledge of business systems software and software development lifecycle. Ability to develop a project plan, meeting established deliverables and timelines. Ability to execute based upon directions from senior team member(s). At Robert Half, there's more to us than what we do. Learn about our values and what it's like to work for the largest specialized staffing firm in the world at our San Ramon, California, Corporate Services office. Take a look at roberthalf.com/corporate-office-video . Follow us on for Robert Half Corporate Services job openings and career and workplace news! Robert Half International Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran As part of Robert Half's Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check. Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to for assistance. In your email please include the following: The specific accommodation requested to complete the employment application. The location(s) (city, state) to which you would like to apply. To apply: You may apply for this position by email or regular mail. Please send your cover letter and resume to: By email: By mail: Corporate Staffing Robert Half 2613 Camino Ramon San Ramon, CA 94 JOB LOCATION CA SAN RAMON CORP ADDITIONAL LOCATION
01/29/2021
Full time
JOB REQUISITION Business Systems Analyst II LOCATION SAN RAMON JOB DESCRIPTION Are you looking to demonstrate your business operational and technical experience? Are you looking for a challenge? Do you bring a positive can-do attitude to your work and like a fast-paced environment? If your answer is yes, then we would like to talk with you about joining Robert Half as a success-driven Business Systems Analyst II to join our thriving IT Marketing and Corporate Communications Group. We are looking for a new team member who's is eager to partner with us in delivering global business initiatives to our customers. A successful BSA II candidate will analyze and provide technical expertise to identify, evaluate and develop requirements to meet the end business goal. The BSA II may also configure settings, and plan & execute unit, integration & acceptance testing to meet business requirements. They will often provide consultation to users and join in cross-functional linked teams to address business or systems issues. A successful BSA III will identify technical alternatives to solve business problems, and proposes business processes and procedure modifications as needed. Work with the software development and QS teams to confirm solutions meet business requirements. They will also participate in special projects. Collaborate with technical resources to resolve complex system issues. Develop system documentation and requirements in the design of new simple to medium systems or enhancements. As a Business Systems Analyst II, your specific responsibilities will include: Review/Identify, analyze and refine business requests, formulating system requirements and solutions to parallel overall business strategies that take application design and usability into account. Translate customer's needs into business requirement documents that can be presented to management, customers, development teams and vendors. Consider impact to current and future business environments and processes, assessing upstream & downstream effect of system and reporting changes. Configure system settings and options, plan & execute unit, integration & acceptance testing, and create specifications for systems to meet business requirements. Function as liaison between multiple development teams and business to ensure effective delivery of system changes. Ensure that business processes, policies, and procedures are supported by proposed system solutions. Work with the business development and QS teams to confirm solutions meet business requirements. Develop user acceptance test plans associated with a variety of projects. The plans should include use cases, cross-team coordination requirements, data requirements, scenarios, timing considerations and expected results. Provide post implementation support and enhancement/bug documentation as needed Develop and maintain training and support materials used to educate the user community on changes made to business applications and processes. Collaborate with technical resources to resolve complex system issues. Provide support, including researching and resolving production issues in accordance with established service levels. Qualifications: Bachelor's degree in related field, or equivalent experience 4+ years' of business functional area experience. 3+ years' experience with business applications. 2+ years' experience with data analytics. Experience with business intelligence platforms (DOMO preferred) including creating dashboards & visualizations. Experience with web content management systems (Drupal preferred). Experience with data and web programming languages like Python, R and SQL, and HTML, CSS, PHP, JSON, XML and JavaScript. Experience with Agile methodologies. Experience with full stack SDLC practices. Ability to interact and communicate with customers of varying levels of expertise. Ability to communicate technical information to non-technical users. Ability to communicate business process to technical resources. Ability to create complex process flow diagrams or flowcharts that demonstrate business or system process flow. Ability to gather requirements effectively; document requirements and confirm observations with business owners. Ability to perform fit/gap analysis based on requirements. Ability to create detailed and thorough test plans for medium-sized initiatives. Demonstrated customer service abilities and problem solving skills. Knowledge of business systems software and software development lifecycle. Ability to develop a project plan, meeting established deliverables and timelines. Ability to execute based upon directions from senior team member(s). At Robert Half, there's more to us than what we do. Learn about our values and what it's like to work for the largest specialized staffing firm in the world at our San Ramon, California, Corporate Services office. Take a look at roberthalf.com/corporate-office-video . Follow us on for Robert Half Corporate Services job openings and career and workplace news! Robert Half International Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran As part of Robert Half's Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check. Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to for assistance. In your email please include the following: The specific accommodation requested to complete the employment application. The location(s) (city, state) to which you would like to apply. To apply: You may apply for this position by email or regular mail. Please send your cover letter and resume to: By email: By mail: Corporate Staffing Robert Half 2613 Camino Ramon San Ramon, CA 94 JOB LOCATION CA SAN RAMON CORP ADDITIONAL LOCATION
Meet our professionals CGI: An employer of choice Position Description Be part of something exciting and join CGI as we grow and expand our Banking sector business in the US. Do you want to take control of your future? Do you want to take your career to the next level as part of one of the big five IT and business process firms in the world who will give you a direct stake in its success? As part of this expansion CGI are looking to recruit an experienced Senior Business Analyst with payments to work alongside our clients to recommend solutions and identify/resolve challenges within the programs. Utilizing strong communication and presentation skills with sound, relevant knowledge across the payments domain. It is vital that the analyst builds and maintains excellent relationships with the business stakeholders and through their trust can guide and influence. Your future duties and responsibilities You will need to help our clients succeed in meeting their business objectives and in developing best-fit innovative digital solutions and to achieve this you will partner with product specialists and various application delivery teams to help develop solutions that fully integrate with existing IT systems, to solve complex business problems. The make-up of the team will vary over time, as we deliver cash management solutions for different business areas and clients. Also you will leverage existing expertise and knowledge to validate solution definitions and specifications created by partners across the technology stack. Ensuring alignment with the client's policies and group strategy. A core responsibility will be to maintain a clear and robust requirements management process for the department and all associated project deliveries, help develop enterprise solutions that take into consideration operational costs, security, application development, production support considerations and client experience considerations. You will need to lead workshops with business and technology stakeholders to review, develop, validate and finalize requirements for the delivery of ISO compliance across the business. Then ensure all agreed outputs and decisions are suitably well documented in the agreed tools throughout the requirements lifecycle, from initial capture through various stages of refinement, through to testing and implementation. Required qualifications to be successful in this role As the successful candidate you will need demonstrable experience as a hands-on analyst within payments, including non-technical and technical responsibilities as well as experience in a senior / leadership capacity with ultimate responsibility for requirements for a given initiative, plus the associated requirements management processes. i.e. Ensuring clear requirements traceability through the standard requirements lifecycle phases of idea generation, requirement analysis, requirement refinement, cascade of project level requirements down to relevant delivery teams, etc. • Expert level understanding of correspondent banking and domestic/cross border payment messaging (including but not limited to SWIFT MT/pacs/camt, SEPA, Faster Payments) • Experience of Agile software delivery methodology and tools/skills like specification by example and writing acceptance criteria • Experience leading virtual teams with a need to influence and direct people without direct line management responsibility • Experience organizing and leading workshops focused on requirements gathering, analysis and refinement. Skill Set **Banking Experience Strong communication skills, both written and verbal. Experience working in a global environment and working with virtual teams. Able to work effectively across an organization at varying levels. Ability to successfully work with both technical and business side stakeholders. What you can expect from us Build your career with us. It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities. At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create. Be part of building one of the largest independent technology and business services firms in the world. Learn more about CGI at . No unsolicited agency referrals please. CGI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned . We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information. - provided by Dice
10/02/2020
Full time
Meet our professionals CGI: An employer of choice Position Description Be part of something exciting and join CGI as we grow and expand our Banking sector business in the US. Do you want to take control of your future? Do you want to take your career to the next level as part of one of the big five IT and business process firms in the world who will give you a direct stake in its success? As part of this expansion CGI are looking to recruit an experienced Senior Business Analyst with payments to work alongside our clients to recommend solutions and identify/resolve challenges within the programs. Utilizing strong communication and presentation skills with sound, relevant knowledge across the payments domain. It is vital that the analyst builds and maintains excellent relationships with the business stakeholders and through their trust can guide and influence. Your future duties and responsibilities You will need to help our clients succeed in meeting their business objectives and in developing best-fit innovative digital solutions and to achieve this you will partner with product specialists and various application delivery teams to help develop solutions that fully integrate with existing IT systems, to solve complex business problems. The make-up of the team will vary over time, as we deliver cash management solutions for different business areas and clients. Also you will leverage existing expertise and knowledge to validate solution definitions and specifications created by partners across the technology stack. Ensuring alignment with the client's policies and group strategy. A core responsibility will be to maintain a clear and robust requirements management process for the department and all associated project deliveries, help develop enterprise solutions that take into consideration operational costs, security, application development, production support considerations and client experience considerations. You will need to lead workshops with business and technology stakeholders to review, develop, validate and finalize requirements for the delivery of ISO compliance across the business. Then ensure all agreed outputs and decisions are suitably well documented in the agreed tools throughout the requirements lifecycle, from initial capture through various stages of refinement, through to testing and implementation. Required qualifications to be successful in this role As the successful candidate you will need demonstrable experience as a hands-on analyst within payments, including non-technical and technical responsibilities as well as experience in a senior / leadership capacity with ultimate responsibility for requirements for a given initiative, plus the associated requirements management processes. i.e. Ensuring clear requirements traceability through the standard requirements lifecycle phases of idea generation, requirement analysis, requirement refinement, cascade of project level requirements down to relevant delivery teams, etc. • Expert level understanding of correspondent banking and domestic/cross border payment messaging (including but not limited to SWIFT MT/pacs/camt, SEPA, Faster Payments) • Experience of Agile software delivery methodology and tools/skills like specification by example and writing acceptance criteria • Experience leading virtual teams with a need to influence and direct people without direct line management responsibility • Experience organizing and leading workshops focused on requirements gathering, analysis and refinement. Skill Set **Banking Experience Strong communication skills, both written and verbal. Experience working in a global environment and working with virtual teams. Able to work effectively across an organization at varying levels. Ability to successfully work with both technical and business side stakeholders. What you can expect from us Build your career with us. It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities. At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create. Be part of building one of the largest independent technology and business services firms in the world. Learn more about CGI at . No unsolicited agency referrals please. CGI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned . We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information. - provided by Dice
Meet our professionals CGI: An employer of choice Position Description Be part of something exciting and join CGI as we grow and expand our Banking sector business in the US. Do you want to take control of your future? Do you want to take your career to the next level as part of one of the big five IT and business process firms in the world who will give you a direct stake in its success? As part of this expansion CGI are looking to recruit an experienced Senior Business Analyst with payments to work alongside our clients to recommend solutions and identify/resolve challenges within the programs. Utilizing strong communication and presentation skills with sound, relevant knowledge across the payments domain. It is vital that the analyst builds and maintains excellent relationships with the business stakeholders and through their trust can guide and influence. Your future duties and responsibilities You will need to help our clients succeed in meeting their business objectives and in developing best-fit innovative digital solutions and to achieve this you will partner with product specialists and various application delivery teams to help develop solutions that fully integrate with existing IT systems, to solve complex business problems. The make-up of the team will vary over time, as we deliver cash management solutions for different business areas and clients. Also you will leverage existing expertise and knowledge to validate solution definitions and specifications created by partners across the technology stack. Ensuring alignment with the client's policies and group strategy. A core responsibility will be to maintain a clear and robust requirements management process for the department and all associated project deliveries, help develop enterprise solutions that take into consideration operational costs, security, application development, production support considerations and client experience considerations. You will need to lead workshops with business and technology stakeholders to review, develop, validate and finalize requirements for the delivery of ISO compliance across the business. Then ensure all agreed outputs and decisions are suitably well documented in the agreed tools throughout the requirements lifecycle, from initial capture through various stages of refinement, through to testing and implementation. Required qualifications to be successful in this role As the successful candidate you will need demonstrable experience as a hands-on analyst within payments, including non-technical and technical responsibilities as well as experience in a senior / leadership capacity with ultimate responsibility for requirements for a given initiative, plus the associated requirements management processes. i.e. Ensuring clear requirements traceability through the standard requirements lifecycle phases of idea generation, requirement analysis, requirement refinement, cascade of project level requirements down to relevant delivery teams, etc. • Expert level understanding of correspondent banking and domestic/cross border payment messaging (including but not limited to SWIFT MT/pacs/camt, SEPA, Faster Payments) • Experience of Agile software delivery methodology and tools/skills like specification by example and writing acceptance criteria • Experience leading virtual teams with a need to influence and direct people without direct line management responsibility • Experience organizing and leading workshops focused on requirements gathering, analysis and refinement. Skill Set **Banking Experience Strong communication skills, both written and verbal. Experience working in a global environment and working with virtual teams. Able to work effectively across an organization at varying levels. Ability to successfully work with both technical and business side stakeholders. What you can expect from us Build your career with us. It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities. At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create. Be part of building one of the largest independent technology and business services firms in the world. Learn more about CGI at . No unsolicited agency referrals please. CGI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned . We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information. - provided by Dice
10/02/2020
Full time
Meet our professionals CGI: An employer of choice Position Description Be part of something exciting and join CGI as we grow and expand our Banking sector business in the US. Do you want to take control of your future? Do you want to take your career to the next level as part of one of the big five IT and business process firms in the world who will give you a direct stake in its success? As part of this expansion CGI are looking to recruit an experienced Senior Business Analyst with payments to work alongside our clients to recommend solutions and identify/resolve challenges within the programs. Utilizing strong communication and presentation skills with sound, relevant knowledge across the payments domain. It is vital that the analyst builds and maintains excellent relationships with the business stakeholders and through their trust can guide and influence. Your future duties and responsibilities You will need to help our clients succeed in meeting their business objectives and in developing best-fit innovative digital solutions and to achieve this you will partner with product specialists and various application delivery teams to help develop solutions that fully integrate with existing IT systems, to solve complex business problems. The make-up of the team will vary over time, as we deliver cash management solutions for different business areas and clients. Also you will leverage existing expertise and knowledge to validate solution definitions and specifications created by partners across the technology stack. Ensuring alignment with the client's policies and group strategy. A core responsibility will be to maintain a clear and robust requirements management process for the department and all associated project deliveries, help develop enterprise solutions that take into consideration operational costs, security, application development, production support considerations and client experience considerations. You will need to lead workshops with business and technology stakeholders to review, develop, validate and finalize requirements for the delivery of ISO compliance across the business. Then ensure all agreed outputs and decisions are suitably well documented in the agreed tools throughout the requirements lifecycle, from initial capture through various stages of refinement, through to testing and implementation. Required qualifications to be successful in this role As the successful candidate you will need demonstrable experience as a hands-on analyst within payments, including non-technical and technical responsibilities as well as experience in a senior / leadership capacity with ultimate responsibility for requirements for a given initiative, plus the associated requirements management processes. i.e. Ensuring clear requirements traceability through the standard requirements lifecycle phases of idea generation, requirement analysis, requirement refinement, cascade of project level requirements down to relevant delivery teams, etc. • Expert level understanding of correspondent banking and domestic/cross border payment messaging (including but not limited to SWIFT MT/pacs/camt, SEPA, Faster Payments) • Experience of Agile software delivery methodology and tools/skills like specification by example and writing acceptance criteria • Experience leading virtual teams with a need to influence and direct people without direct line management responsibility • Experience organizing and leading workshops focused on requirements gathering, analysis and refinement. Skill Set **Banking Experience Strong communication skills, both written and verbal. Experience working in a global environment and working with virtual teams. Able to work effectively across an organization at varying levels. Ability to successfully work with both technical and business side stakeholders. What you can expect from us Build your career with us. It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities. At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create. Be part of building one of the largest independent technology and business services firms in the world. Learn more about CGI at . No unsolicited agency referrals please. CGI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned . We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information. - provided by Dice
We have a role where in the candidate needs to have experience in Back-office/Corporate Actions/Broadridge apps for the project. The role is remote and based in Nashville. We're looking for a business analyst to be part of our team to help drive change by coordinating end to end business impact analysis, planning, and execution as part of our conversion effort with Broadridge. Exceptionally strong candidates will have a background in Broadridge applications and/or a deep subject matter expertise back-office Operations with a specific focus on Corporate Action processing, applications, and design. Responsibilities in this role include: • developing solutions to complex problems while managing diverse views across stakeholders • program and business analysis to plan and implement business and regulatory processes and enhancements • lead working groups spanning multiple stakeholders, including establish team objectives, tracking follow-ups and escalating risks • identify, communicate and plan mitigation for key dependencies and risks across large-scale projects, maintaining connectivity with associated workstreams • create and present clear documentation to highlight recommendations and support decision-making to drive execution • engage project and production leadership to prioritize features and decisions • manage multiple concurrent priorities and projects • building strong relationships across the firm Your team You will be working with the Securities Operations management team in Weehawken & Nashville as part of the Wealth Management Americas Platform (WMAP) initiative, which is a multi-year conversion exercise from existing infrastructure to the Broadridge platform. Your expertise You have: • ideally 5+ years in Wealth Mgmt/financial services, Corporate Actions experience strongly preferred • knowledge and experience in one or more of the following areas: Investment Platforms, Advisory business, Client Servicing, Regulatory Reporting, Trade Operations, Broker Dealer Operations • excellent communication capabilities, with strong verbal, written, and presentation skills, and ability to succinctly convey information to senior management and other stakeholders • proven problem solving and decision making skills • strong project organization skills and attention to detail • strong Back Office functional knowledge / experience with large platform conversions • familiarity with various testing frameworks in a large scale business environment • familiarity with software development practices, including agile and software development (Dev) and information technology operations (Ops) • experience managing staff / vendors, in the capacity of matrix project manager / delivery manager • experience in data analytics and querying (MS Excel, MS Access, SQL) strongly preferred You are: • ready and prepared to face new challenges daily and embraces change and new ideas • detail oriented with structured, organized, methodical planning skills • flexible, versatile and able to manage multiple concurrent priorities and projects • able to integrate diverse views across varying stakeholders • able to work individually as well as mobilize work streams • a strong written and verbal communicator, comfortable interacting with colleagues at all levels • comfortable to operate as a project or program manager across different domains • eager to learn quickly and solve complex problems • highly driven and motivated with a can-do attitude and hands-on approach • able to build relationships and trust across a global organization Please share your updated resume to this mail - provided by Dice
10/01/2020
Full time
We have a role where in the candidate needs to have experience in Back-office/Corporate Actions/Broadridge apps for the project. The role is remote and based in Nashville. We're looking for a business analyst to be part of our team to help drive change by coordinating end to end business impact analysis, planning, and execution as part of our conversion effort with Broadridge. Exceptionally strong candidates will have a background in Broadridge applications and/or a deep subject matter expertise back-office Operations with a specific focus on Corporate Action processing, applications, and design. Responsibilities in this role include: • developing solutions to complex problems while managing diverse views across stakeholders • program and business analysis to plan and implement business and regulatory processes and enhancements • lead working groups spanning multiple stakeholders, including establish team objectives, tracking follow-ups and escalating risks • identify, communicate and plan mitigation for key dependencies and risks across large-scale projects, maintaining connectivity with associated workstreams • create and present clear documentation to highlight recommendations and support decision-making to drive execution • engage project and production leadership to prioritize features and decisions • manage multiple concurrent priorities and projects • building strong relationships across the firm Your team You will be working with the Securities Operations management team in Weehawken & Nashville as part of the Wealth Management Americas Platform (WMAP) initiative, which is a multi-year conversion exercise from existing infrastructure to the Broadridge platform. Your expertise You have: • ideally 5+ years in Wealth Mgmt/financial services, Corporate Actions experience strongly preferred • knowledge and experience in one or more of the following areas: Investment Platforms, Advisory business, Client Servicing, Regulatory Reporting, Trade Operations, Broker Dealer Operations • excellent communication capabilities, with strong verbal, written, and presentation skills, and ability to succinctly convey information to senior management and other stakeholders • proven problem solving and decision making skills • strong project organization skills and attention to detail • strong Back Office functional knowledge / experience with large platform conversions • familiarity with various testing frameworks in a large scale business environment • familiarity with software development practices, including agile and software development (Dev) and information technology operations (Ops) • experience managing staff / vendors, in the capacity of matrix project manager / delivery manager • experience in data analytics and querying (MS Excel, MS Access, SQL) strongly preferred You are: • ready and prepared to face new challenges daily and embraces change and new ideas • detail oriented with structured, organized, methodical planning skills • flexible, versatile and able to manage multiple concurrent priorities and projects • able to integrate diverse views across varying stakeholders • able to work individually as well as mobilize work streams • a strong written and verbal communicator, comfortable interacting with colleagues at all levels • comfortable to operate as a project or program manager across different domains • eager to learn quickly and solve complex problems • highly driven and motivated with a can-do attitude and hands-on approach • able to build relationships and trust across a global organization Please share your updated resume to this mail - provided by Dice