Description: Position Purpose: The Branch Manager is responsible for the overall management of a full-service branch to achieve assigned sales goals, sustain efficient operations and maintain a well-trained staff. Directs the overall activities for the branch ensuring the execution of branch goals; development of the staff; compliance with bank policies and procedures, and perpetuation of service standards. Assists new and existing customers through need-based conversations and provides appropriate solutions to meet their needs. Partner with multiple lines of business to help cross-sell products and services and deepen new and existing relationships. Fosters a positive work environment and ensures overall excellent customer experience in the branch. What you'll do Oversees sales management and revenue generation within the Branch. Specifically, the achievement of branch key performance indicators. Provides guidance and training to branch personnel on policies, procedures, operative issues, exceptions, and adjustments. Demonstrates product and sales knowledge of all products and services of the Bank related to daily job functions. Develops and implements branch business plan to achieve specified loan generation, deposit growth, product and services sales and referrals. Manages difficult situations with customers and provides them resolutions, information, or other options. Ensures timely and proper response to reasonable requests. Ensures audit controls are followed to protect the bank from unnecessary risk and exposure. Creates and implements new ideas to retain, expand, and attain new business that aligns with the Bank's core values and strategic initiatives. Proactively initiates, develops, and manages long-term, profitable consumer and business relationships. Effectively onboards business prospects and grow existing business customers' lending, depository, and treasury management relationships. Partners with multiple lines of business within Bank of Clarke, including but not limited to Commercial, Cash Management, Wealth Management and Merchant Services to deepen new and existing relationships through qualified referrals. Participates in community and civic organizations/activities to enhance the Bank's image and develop additional business and consumer relationships. Makes and services a variety of consumer loans both secured and unsecured to include real estate, lines of credit, home equity and credit cards. Adheres to internal controls, operational procedures, and risk management policies. Stays abreast of all changes in policies and procedures to ensure compliance with current guidelines. Collaborates in the hiring, training, and retention of branch staff. Supervises, coaches, and develops staff regarding service expectations, sales/referral goals, policies, procedures, products, systems, and banking transactions. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws to include recruitment and hiring, coordinating training for new hires, assigning and directing staff as needed, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems. Directly supervises Branch staff within branch. Requirements: Where you'll shine Bachelor's degree in business related field from an accredited college or equivalent education or work experience Strong knowledge of all bank products and services regulatory requirements and policies and procedures. Proven sales management and business development skills. Ability to influence others and move toward a common goal. Must be innovative and creative. Excellent analytical and organizational skills. Demonstrated leadership qualities and the ability to function independently. Ability to take initiative and prioritize tasks; good time management, problem prevention, and problem-solving skills. Strong written and oral communications skills; ability to communicate effectively and project a professional image. Ability to work as a positive and productive team member who is self-motivated. Accurate typing/keyboarding skills; proficiency with computers, including mastery of common analytical software packages and platforms, such as Excel and Word. Ability to work accurately with close attention to detail. Ability to maintain confidentiality of client information. Ability to work with co-workers, clients, and outside agencies professionally and tactfully. Possess a strong work ethic while maintaining a healthy work/life balance. Perform other duties as assigned. Where we shine Offering a full suite of benefits including medical, life, dental, and vision insurance plus generous paid time off. Supporting associates and their families; we embrace the importance of caring for oneself and our families. Surrounding ourselves with smart, driven, and diverse individuals. Valuing integrity, commitment in regard to our daily duties, and the Bank as a whole. Supporting local philanthropic, cultural, and artistic initiatives and organizations that our employees value. Devoted to the communities in which we serve as we help those who form the creative backbone of our market's future economy and business value. Bank of Clarke is Great Place to Work Certified as of June 2023 through June 2024. Top Virginia Employer for Interns award recipient (2023, 2024) through Virginia Talent and Opportunity Partnership (V-TOP). Routine Decisions and Formal Policy Setting Formally responsible for providing input into policies associated with the job's purpose and essential responsibilities. Working Conditions: The individual will be required to be available after normal working hours. Business travel may be necessary to meet with vendors and attend training opportunities. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed under the knowledge/skills section are representative of the knowledge, skill set, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. EEO M/F/V/D PIf1bdd01b5-
05/17/2024
Full time
Description: Position Purpose: The Branch Manager is responsible for the overall management of a full-service branch to achieve assigned sales goals, sustain efficient operations and maintain a well-trained staff. Directs the overall activities for the branch ensuring the execution of branch goals; development of the staff; compliance with bank policies and procedures, and perpetuation of service standards. Assists new and existing customers through need-based conversations and provides appropriate solutions to meet their needs. Partner with multiple lines of business to help cross-sell products and services and deepen new and existing relationships. Fosters a positive work environment and ensures overall excellent customer experience in the branch. What you'll do Oversees sales management and revenue generation within the Branch. Specifically, the achievement of branch key performance indicators. Provides guidance and training to branch personnel on policies, procedures, operative issues, exceptions, and adjustments. Demonstrates product and sales knowledge of all products and services of the Bank related to daily job functions. Develops and implements branch business plan to achieve specified loan generation, deposit growth, product and services sales and referrals. Manages difficult situations with customers and provides them resolutions, information, or other options. Ensures timely and proper response to reasonable requests. Ensures audit controls are followed to protect the bank from unnecessary risk and exposure. Creates and implements new ideas to retain, expand, and attain new business that aligns with the Bank's core values and strategic initiatives. Proactively initiates, develops, and manages long-term, profitable consumer and business relationships. Effectively onboards business prospects and grow existing business customers' lending, depository, and treasury management relationships. Partners with multiple lines of business within Bank of Clarke, including but not limited to Commercial, Cash Management, Wealth Management and Merchant Services to deepen new and existing relationships through qualified referrals. Participates in community and civic organizations/activities to enhance the Bank's image and develop additional business and consumer relationships. Makes and services a variety of consumer loans both secured and unsecured to include real estate, lines of credit, home equity and credit cards. Adheres to internal controls, operational procedures, and risk management policies. Stays abreast of all changes in policies and procedures to ensure compliance with current guidelines. Collaborates in the hiring, training, and retention of branch staff. Supervises, coaches, and develops staff regarding service expectations, sales/referral goals, policies, procedures, products, systems, and banking transactions. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws to include recruitment and hiring, coordinating training for new hires, assigning and directing staff as needed, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems. Directly supervises Branch staff within branch. Requirements: Where you'll shine Bachelor's degree in business related field from an accredited college or equivalent education or work experience Strong knowledge of all bank products and services regulatory requirements and policies and procedures. Proven sales management and business development skills. Ability to influence others and move toward a common goal. Must be innovative and creative. Excellent analytical and organizational skills. Demonstrated leadership qualities and the ability to function independently. Ability to take initiative and prioritize tasks; good time management, problem prevention, and problem-solving skills. Strong written and oral communications skills; ability to communicate effectively and project a professional image. Ability to work as a positive and productive team member who is self-motivated. Accurate typing/keyboarding skills; proficiency with computers, including mastery of common analytical software packages and platforms, such as Excel and Word. Ability to work accurately with close attention to detail. Ability to maintain confidentiality of client information. Ability to work with co-workers, clients, and outside agencies professionally and tactfully. Possess a strong work ethic while maintaining a healthy work/life balance. Perform other duties as assigned. Where we shine Offering a full suite of benefits including medical, life, dental, and vision insurance plus generous paid time off. Supporting associates and their families; we embrace the importance of caring for oneself and our families. Surrounding ourselves with smart, driven, and diverse individuals. Valuing integrity, commitment in regard to our daily duties, and the Bank as a whole. Supporting local philanthropic, cultural, and artistic initiatives and organizations that our employees value. Devoted to the communities in which we serve as we help those who form the creative backbone of our market's future economy and business value. Bank of Clarke is Great Place to Work Certified as of June 2023 through June 2024. Top Virginia Employer for Interns award recipient (2023, 2024) through Virginia Talent and Opportunity Partnership (V-TOP). Routine Decisions and Formal Policy Setting Formally responsible for providing input into policies associated with the job's purpose and essential responsibilities. Working Conditions: The individual will be required to be available after normal working hours. Business travel may be necessary to meet with vendors and attend training opportunities. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed under the knowledge/skills section are representative of the knowledge, skill set, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. EEO M/F/V/D PIf1bdd01b5-
Title: Loan Specialist Duration of assignment: 7 months contract (with possible extension) Location: Onsite in Brooklyn, OH 44144 Employment Type: W-2 Top 3 requirements : Financial acumen (accounting), initiative, resilience, and bonus skill (adaptability to change) Job Description: Under direct supervision, the Specialist is primarily focused on execution of basic processing and/or quality verification work following defined procedures. The Specialist is also responsible for routine operational and/or administrative work and escalates any issues. This position will be responsible for client support and quality review functions through telephone or written requests, the timely processing of commercial monetary transactions, and scheduled and non-scheduled loan maintenance by contributing to a high performing work team environment. This process includes loan servicing system input, balancing and related research. Other duties include performance of special instructions and follow up for accurate and timely completion of transactions ensuring compliance with established policies, procedures, and service level agreements. The incumbent will participate as a team member dedicated to supporting the growth and servicing of the portfolio, providing the highest quality of customer service and satisfaction for internal and external customers alike. Essential Job Function: This role covers a combination of staff within the areas of, retail banking, small business banking, consumer lending, origination and cover a broad range of responsibilities and duties Administers defined procedures, analyses, tasks, and report preparation while receiving explicit instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process May assist in reviewing or ensuring proper documentation or procedures are used for basic activities Performs basic routine tasks assigned by manager. May provide service in relation routine billing inquiries, service requests, suggestions, and complaints from customers Completes work by following clearly defined procedures Other duties as assigned Perform tasks as a fully contributing member of a high performing work team. Provide world-class level of quality customer service and teamwork. Answer client questions and inquiries that are phoned in directly to Loan Services. Perform accurate and timely monetary processing as indicated. This includes the processing of Dollar Transaction Forms and Loan Initial Funding Requests via the Centralized Funding process. Balance general ledger entries via Automated Posting Application (APA) to minimize account outages and work with the Accounting department to correct discrepancies in a timely manner. Post DDA entries via APA to Hogan system, send out cashier checks and process outgoing wires as needed based on service requests. Process requests received via departmental Quest, databases and system including Fee Waiver requests and changes to indicative account information. This would also include transactions such as reapplication of payments, research of missing or misapplied payments, and producing payment history statements. Perform maintenance transactions on CLS including, but not limited to, setting up borrowing base ticklers, Advance Paydown ticklers and other monetary and indicative system changes. Careful and timely review and action of various reports to alleviate potential customer impact issues and to ensure system integrity. Research requests to a logical conclusion and execute remedial action. Communicate to the requester the results of research and resolution of the problem effectively and timely. Perform quarterly Operational testing as scheduled. Assist other team members with daily workload to ensure timely completion and achievement of work team assignments. Actively pursue development of self to better support team and future advancement Required Experience/ Qualification: 2-4 years of experience in Accounting. Preferred experience in Banking. Good to have experience in Loan Servicing documentation.
05/13/2024
Full time
Title: Loan Specialist Duration of assignment: 7 months contract (with possible extension) Location: Onsite in Brooklyn, OH 44144 Employment Type: W-2 Top 3 requirements : Financial acumen (accounting), initiative, resilience, and bonus skill (adaptability to change) Job Description: Under direct supervision, the Specialist is primarily focused on execution of basic processing and/or quality verification work following defined procedures. The Specialist is also responsible for routine operational and/or administrative work and escalates any issues. This position will be responsible for client support and quality review functions through telephone or written requests, the timely processing of commercial monetary transactions, and scheduled and non-scheduled loan maintenance by contributing to a high performing work team environment. This process includes loan servicing system input, balancing and related research. Other duties include performance of special instructions and follow up for accurate and timely completion of transactions ensuring compliance with established policies, procedures, and service level agreements. The incumbent will participate as a team member dedicated to supporting the growth and servicing of the portfolio, providing the highest quality of customer service and satisfaction for internal and external customers alike. Essential Job Function: This role covers a combination of staff within the areas of, retail banking, small business banking, consumer lending, origination and cover a broad range of responsibilities and duties Administers defined procedures, analyses, tasks, and report preparation while receiving explicit instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process May assist in reviewing or ensuring proper documentation or procedures are used for basic activities Performs basic routine tasks assigned by manager. May provide service in relation routine billing inquiries, service requests, suggestions, and complaints from customers Completes work by following clearly defined procedures Other duties as assigned Perform tasks as a fully contributing member of a high performing work team. Provide world-class level of quality customer service and teamwork. Answer client questions and inquiries that are phoned in directly to Loan Services. Perform accurate and timely monetary processing as indicated. This includes the processing of Dollar Transaction Forms and Loan Initial Funding Requests via the Centralized Funding process. Balance general ledger entries via Automated Posting Application (APA) to minimize account outages and work with the Accounting department to correct discrepancies in a timely manner. Post DDA entries via APA to Hogan system, send out cashier checks and process outgoing wires as needed based on service requests. Process requests received via departmental Quest, databases and system including Fee Waiver requests and changes to indicative account information. This would also include transactions such as reapplication of payments, research of missing or misapplied payments, and producing payment history statements. Perform maintenance transactions on CLS including, but not limited to, setting up borrowing base ticklers, Advance Paydown ticklers and other monetary and indicative system changes. Careful and timely review and action of various reports to alleviate potential customer impact issues and to ensure system integrity. Research requests to a logical conclusion and execute remedial action. Communicate to the requester the results of research and resolution of the problem effectively and timely. Perform quarterly Operational testing as scheduled. Assist other team members with daily workload to ensure timely completion and achievement of work team assignments. Actively pursue development of self to better support team and future advancement Required Experience/ Qualification: 2-4 years of experience in Accounting. Preferred experience in Banking. Good to have experience in Loan Servicing documentation.
Relationship Banker I DEPARTMENT: Retail Department REPORTS TO: Banking Center Manager SUPERVISES: None FLSA: Non - Exempt STATUS: Full Time EEO Classification: 5 Administrative Support Workers JOB GRADE: B HOURS: Regular full-time 40 hours. Saturday rotation required. SUMMARY: Provides basic cash receipt and payment services to customers in accordance with financial institution procedures. Meets the needs of customers by becoming familiar with all bank products and services in order to refer them to appropriate departments for assistance and additional sales opportunities. Consistent in providing courteous, professional, accurate, timely, knowledgeable and patient service to the customer. EDUCATION & EXPERIENCE: High school diploma or equivalent. Prior Customer Service experience. Cash handling experience. Teller experience preferred. Understanding of basic mathematical skills. Good interpersonal communication & computer skills. ESSENTIAL DUTIES & RESPONSIBILITIES: Manage large sum of currency with accuracy. Receives cash & checks for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters transactions correctly into bank's computer system. Examine identification and identify validity. Examine checks deposited and determine proper funds availability based on regulation requirements & complete hold notices accurately. Process large commercial deposits. Process savings withdrawals: verify and receive proper identification. Process loan payments: verify payment amount and issue receipts. Identify counterfeit currency. Ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank's exposure to loss or fraud. Issue cashier's checks redeem U.S. savings bonds, process safe deposit box payments, process utility payments, process credit card payments and issue gift cards. Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded. Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies. Knowledge of products and services offered by the bank (Retail, Loan, Trust, Insurance) in order to: refer customers to the proper department for issues that cannot be resolved in retail. Promote and cross-sell bank products and services. Identify and attempt to correct any discrepancies found in customer information files (CIF) Assist in opening and closing of vault and night depository. Balance cash drawer daily. Researches any outages and reports any unresolved discrepancies to the supervisor. Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each act. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Open and close the bank by following established security procedures. Live and represent the Field & Main culture and brand. Perform related duties as assigned by supervisor. COMPETENCIES: To be successful in this position, an individual should possess and demonstrate the following competencies to perform the essential functions of this position. Computer Skills - Strong working knowledge of computer functions. Proficient in keyboarding. Ability to learn new technical skills & commitment to pursuing continuing education opportunities to advance technical skills. Initiative - Ability to determine a correct course of action based on knowledge, policies and sound judgment. Takes proactive steps to accomplish task without specific direction. Seeks out and takes responsibility for additional work assessments. Seeks out new learning opportunities. Keeps supervisor informed on status of incomplete tasks. Ability to consistently make correct decisions based on sound judgment, job knowledge, job experience and job training. Willingness to take responsibility for decisions. Keeps supervisor informed of decision and reason and base for the decision. Follow-Up - Completes assignments and tasks willingly, promptly and efficiently. Responds with a sense of urgency to requests from customers, co-workers and /or supervisor. Keeps supervisor informed of status of completed tasks. Communication Skills - Relates positively to customers, co-workers, and supervisors. Consistently keeps supervisor informed. Consistently demonstrates appropriate use language expected in a professional work environment. Considerate and respectful of customers, co-workers, and supervisors by tone, volume and mannerism used in communicating. Expresses thoughts clearly and proficiently in written and oral form. Maintains confidentially in all bank and customer related manners. Interpersonal Relationship Skills -Works well with co-workers conveying thoughts and actions in a positive manner. Supports, accepts and understands management and company directives and works to help achieve individual, departmental and company objectives and goals with positive behavior. Consistently displays a willingness to cooperate. Receptive to suggestions for improvement. Strong sense of business propriety and decorum. Interacts and communicates with individuals at all levels of the organization. Dependable, consistently at work and on time, follows instructions, responds to management directions and solicits feedback to improve performance Time Management - Ability to consistently display a sense of urgency in completing tasks and servicing customer's needs. Ability to maintain accuracy and quality of work as quantity of work increases. Individual organizes, prioritizes and plans work activities and use of time efficiently. Effectively prioritizes duties and develops a system that triggers action in own workflow. Possess ability to realize urgent nature of tasks assigned. Effectively uses the proper resources to maintain an organized, neat and efficient work environment necessary for completion of duties in a timely manner. Demonstrates accuracy and thoroughness and monitors own work to ensure quality and quantity of work. Takes time to verify work and promptly correct errors. Maintains all the required and appropriate records necessary in the job. Adherence to Policies & Procedures - Understand s the importance of adherence to bank policies in job related functions, employee and banking issues. Maintains confidentiality of employee, customer and bank information within and outside of the company. Actions and behaviors reflect positively on the company. Maintains highest level of honesty in handling customer, employee and bank information. ADA REQUIREMENTS: Work is performed in an open office setting; one must be able to concentrate and perform work in an area that will likely result in the interruptions of one's duties. Ability to stand for long periods of time. May be required to lift items weighing up to 25-70 lbs. This job description may not be all-inclusive. Employees are expected to perform other duties as assigned or directed by management. Job descriptions and duties may be modified when deemed appropriate by management. REV. 02/10/2020 TRV EOE/ Minorities/Women/Vets/Disabled Relationship Banker II DEPARTMENT: Retail Department REPORTS TO: Banking Center Manager SUPERVISES: None FLSA: Non - Exempt STATUS: Full Time EEO Classification: 5 Administrative Support Workers JOB GRADE: D HOURS: Regular full-time 40 hours. Saturday rotation required. SUMMARY: Performs vault and new account functions, as well as providing basic cash receipt and payment services to customers in accordance with financial institution procedures, opening new accounts, establishing direct deposit accounts, opening retirement accounts and assisting customers with inquiries concerning products and services. Responsible for the development of new business relationships and maintaining existing relationships. Answers questions on all services the financial institution provides and recognizes selling and referral opportunities. Operates a teller drawer daily. EDUCATION & EXPERIENCE: High school diploma or equivalent. Associates in business or related field preferred. Six months' experience in the teller function, as well as sales experience, particularly in cross-marketing products & services. Good understanding of financial products and services. Excellent sales, interpersonal and communication skills. Above average computer and keyboard skills. Good organizational skills. ESSENTIAL DUTIES & RESPONSIBILITIES: Provides a complete range of customer services at the financial institution, including opening new accounts including, but not limited to, checking, savings, certificate of deposits and Individual Retirement Accounts Explains available products and services and collect customer information to satisfy the Customer Information Program (CIP). Carries out the financial institution's client retention strategies click apply for full job details
05/04/2024
Full time
Relationship Banker I DEPARTMENT: Retail Department REPORTS TO: Banking Center Manager SUPERVISES: None FLSA: Non - Exempt STATUS: Full Time EEO Classification: 5 Administrative Support Workers JOB GRADE: B HOURS: Regular full-time 40 hours. Saturday rotation required. SUMMARY: Provides basic cash receipt and payment services to customers in accordance with financial institution procedures. Meets the needs of customers by becoming familiar with all bank products and services in order to refer them to appropriate departments for assistance and additional sales opportunities. Consistent in providing courteous, professional, accurate, timely, knowledgeable and patient service to the customer. EDUCATION & EXPERIENCE: High school diploma or equivalent. Prior Customer Service experience. Cash handling experience. Teller experience preferred. Understanding of basic mathematical skills. Good interpersonal communication & computer skills. ESSENTIAL DUTIES & RESPONSIBILITIES: Manage large sum of currency with accuracy. Receives cash & checks for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters transactions correctly into bank's computer system. Examine identification and identify validity. Examine checks deposited and determine proper funds availability based on regulation requirements & complete hold notices accurately. Process large commercial deposits. Process savings withdrawals: verify and receive proper identification. Process loan payments: verify payment amount and issue receipts. Identify counterfeit currency. Ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank's exposure to loss or fraud. Issue cashier's checks redeem U.S. savings bonds, process safe deposit box payments, process utility payments, process credit card payments and issue gift cards. Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded. Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies. Knowledge of products and services offered by the bank (Retail, Loan, Trust, Insurance) in order to: refer customers to the proper department for issues that cannot be resolved in retail. Promote and cross-sell bank products and services. Identify and attempt to correct any discrepancies found in customer information files (CIF) Assist in opening and closing of vault and night depository. Balance cash drawer daily. Researches any outages and reports any unresolved discrepancies to the supervisor. Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each act. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Open and close the bank by following established security procedures. Live and represent the Field & Main culture and brand. Perform related duties as assigned by supervisor. COMPETENCIES: To be successful in this position, an individual should possess and demonstrate the following competencies to perform the essential functions of this position. Computer Skills - Strong working knowledge of computer functions. Proficient in keyboarding. Ability to learn new technical skills & commitment to pursuing continuing education opportunities to advance technical skills. Initiative - Ability to determine a correct course of action based on knowledge, policies and sound judgment. Takes proactive steps to accomplish task without specific direction. Seeks out and takes responsibility for additional work assessments. Seeks out new learning opportunities. Keeps supervisor informed on status of incomplete tasks. Ability to consistently make correct decisions based on sound judgment, job knowledge, job experience and job training. Willingness to take responsibility for decisions. Keeps supervisor informed of decision and reason and base for the decision. Follow-Up - Completes assignments and tasks willingly, promptly and efficiently. Responds with a sense of urgency to requests from customers, co-workers and /or supervisor. Keeps supervisor informed of status of completed tasks. Communication Skills - Relates positively to customers, co-workers, and supervisors. Consistently keeps supervisor informed. Consistently demonstrates appropriate use language expected in a professional work environment. Considerate and respectful of customers, co-workers, and supervisors by tone, volume and mannerism used in communicating. Expresses thoughts clearly and proficiently in written and oral form. Maintains confidentially in all bank and customer related manners. Interpersonal Relationship Skills -Works well with co-workers conveying thoughts and actions in a positive manner. Supports, accepts and understands management and company directives and works to help achieve individual, departmental and company objectives and goals with positive behavior. Consistently displays a willingness to cooperate. Receptive to suggestions for improvement. Strong sense of business propriety and decorum. Interacts and communicates with individuals at all levels of the organization. Dependable, consistently at work and on time, follows instructions, responds to management directions and solicits feedback to improve performance Time Management - Ability to consistently display a sense of urgency in completing tasks and servicing customer's needs. Ability to maintain accuracy and quality of work as quantity of work increases. Individual organizes, prioritizes and plans work activities and use of time efficiently. Effectively prioritizes duties and develops a system that triggers action in own workflow. Possess ability to realize urgent nature of tasks assigned. Effectively uses the proper resources to maintain an organized, neat and efficient work environment necessary for completion of duties in a timely manner. Demonstrates accuracy and thoroughness and monitors own work to ensure quality and quantity of work. Takes time to verify work and promptly correct errors. Maintains all the required and appropriate records necessary in the job. Adherence to Policies & Procedures - Understand s the importance of adherence to bank policies in job related functions, employee and banking issues. Maintains confidentiality of employee, customer and bank information within and outside of the company. Actions and behaviors reflect positively on the company. Maintains highest level of honesty in handling customer, employee and bank information. ADA REQUIREMENTS: Work is performed in an open office setting; one must be able to concentrate and perform work in an area that will likely result in the interruptions of one's duties. Ability to stand for long periods of time. May be required to lift items weighing up to 25-70 lbs. This job description may not be all-inclusive. Employees are expected to perform other duties as assigned or directed by management. Job descriptions and duties may be modified when deemed appropriate by management. REV. 02/10/2020 TRV EOE/ Minorities/Women/Vets/Disabled Relationship Banker II DEPARTMENT: Retail Department REPORTS TO: Banking Center Manager SUPERVISES: None FLSA: Non - Exempt STATUS: Full Time EEO Classification: 5 Administrative Support Workers JOB GRADE: D HOURS: Regular full-time 40 hours. Saturday rotation required. SUMMARY: Performs vault and new account functions, as well as providing basic cash receipt and payment services to customers in accordance with financial institution procedures, opening new accounts, establishing direct deposit accounts, opening retirement accounts and assisting customers with inquiries concerning products and services. Responsible for the development of new business relationships and maintaining existing relationships. Answers questions on all services the financial institution provides and recognizes selling and referral opportunities. Operates a teller drawer daily. EDUCATION & EXPERIENCE: High school diploma or equivalent. Associates in business or related field preferred. Six months' experience in the teller function, as well as sales experience, particularly in cross-marketing products & services. Good understanding of financial products and services. Excellent sales, interpersonal and communication skills. Above average computer and keyboard skills. Good organizational skills. ESSENTIAL DUTIES & RESPONSIBILITIES: Provides a complete range of customer services at the financial institution, including opening new accounts including, but not limited to, checking, savings, certificate of deposits and Individual Retirement Accounts Explains available products and services and collect customer information to satisfy the Customer Information Program (CIP). Carries out the financial institution's client retention strategies click apply for full job details
Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked on the 2023 LinkedIn Top Companies list - and among financial services companies - as the best workplace "to grow your career" in the U.S. We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous benefits package. Apply today. About this role: Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at In this role you will: Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications Receive direction from managers and exercise judgement within defined policies and procedures Develop understanding of bank products and services to connect to customers' needs Interact with customers to demonstrate care and build relationships Provide appropriate options for bank products and services to customer Refer customers' financial needs to other bankers and partners as needed This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: 6+ months of Interacting with Customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Bilingual speaking and listening proficiency in Spanish/English Desired Qualifications: Customer service focus with experience handling complex transactions across multiple systems Experience proactively engaging with customers through outreach via phone or email Ability to educate and connect customer to technology and share the value of mobile banking options Ability to help customers succeed financially by offering introductions to additional team members as appropriate Experience working with others on a team to meet customer needs Experience fostering and developing strong customer relationships Ability to build strong relationships with internal partners Ability to follow policies, procedures, and regulations Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Ability to interact with integrity and professionalism with customers and team members Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Support customers and employees in resolving or escalating concerns or complaints Job Expectations: Ability to work weekends and holidays as needed or scheduled Must take and pass required language assessment Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website ( ) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary This position is not eligible for Visa sponsorship Posting Location: 345 Kings Hwy Port Charlotte, FL 33983
05/04/2024
Full time
Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked on the 2023 LinkedIn Top Companies list - and among financial services companies - as the best workplace "to grow your career" in the U.S. We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous benefits package. Apply today. About this role: Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at In this role you will: Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications Receive direction from managers and exercise judgement within defined policies and procedures Develop understanding of bank products and services to connect to customers' needs Interact with customers to demonstrate care and build relationships Provide appropriate options for bank products and services to customer Refer customers' financial needs to other bankers and partners as needed This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: 6+ months of Interacting with Customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Bilingual speaking and listening proficiency in Spanish/English Desired Qualifications: Customer service focus with experience handling complex transactions across multiple systems Experience proactively engaging with customers through outreach via phone or email Ability to educate and connect customer to technology and share the value of mobile banking options Ability to help customers succeed financially by offering introductions to additional team members as appropriate Experience working with others on a team to meet customer needs Experience fostering and developing strong customer relationships Ability to build strong relationships with internal partners Ability to follow policies, procedures, and regulations Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Ability to interact with integrity and professionalism with customers and team members Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Support customers and employees in resolving or escalating concerns or complaints Job Expectations: Ability to work weekends and holidays as needed or scheduled Must take and pass required language assessment Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website ( ) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary This position is not eligible for Visa sponsorship Posting Location: 345 Kings Hwy Port Charlotte, FL 33983
The Assistant General Manager position will help their General Manager meet station operational, sales and profitability objectives and serve our customer's needs through a trained, friendly, responsive staff and according to our company procedures, policies and goals. They will help to serve our customer needs and wants always resulting in satisfied, repeat customers; to help the manager maintain inventory, cash, and forms according to company requirements; to help manage all aspects of the store/station to achieve company goals through its mission. DUTIES & RESPONSIBILITIES • Provide outstanding service to customers, serve as role model for employees, and make customer service a number one priority at enmarket's stores/stations. • Monitor all areas of the property to maintain safety, cleanliness, adequate product, service standards, and integrity. • Know and able to perform every task within the store and station; perform all duties of a sales associate, as appropriate. • Keep current in knowledge and awareness of all safety concerns and provide and maintain a safe environment. • Help the manager train, develop, and coach employees to achieve their potential in their jobs. • Help meet weekly and monthly store and station performance goals as set by the Operations Team. • Complete all assigned store tasks and activities as required to meet company standards and store goals. • Help the General Manager manage the employees' activities and assigned duties for proper execution and timely completion. • Help Execute all enmarket Marketing and promotional programs as designed and on time. • See that all employees follow all company policies and Laws dealing with the sale of alcohol beverages and tobacco products. • Help GM set work schedules that stay within the location's labor budget for total hours and overtime hours. • Help train and maintain skills and service levels of employees so they provide the highest level of company customer service. • Contribute to the GM's performance review of employees to maintain and increase employee performance. • Resolve Customer complaints and problems quickly and effectively. • Maintain the station to the enmarket Standards of Excellence. • Help promote sales and build profits by modeling excellent customer service skills for employees, maintaining a well stocked, clean environment, and implementing the various sales promotions and strategies. • Complete daily and scheduled reports accurately and make deposits according to time requirements and company procedures when assigned these tasks. • Must learn to accurately complete Build To book for cigarette and grocery ordering by company procedures. Complete orders on time and accurate for proper inventory levels. • Assume active responsibility for accurately and carefully handling and accounting for all money and inventory to make sure reports balance and no losses occur. • Assist in the counting of cigarettes and balancing and investigating any shortages. • Follow the correct vendor check-in procedures as defined in the operations manual and make sure all employees follow the procedures. • Have ability to resolve vendor issues in a professional manner. • Follow all money policies and procedures including safe drop and cash drawer policies and audit the cashiers for compliance. • Follow the company video security procedures and policies. • Knowledge of credit card and check processing procedures as well as cash handling and banking procedures. • Understand and respond to pricing policies in a timely manner. • Use company policies and procedures to maintain inventory and cash control. • Implement and enforce all company policies and local, state and federal laws. • Able to bend, stretch, reach, locate, stack, and lift inventory weighing up to 40 pounds. • Able to compute money; to hear, understand, and respond to requests; to communicate information clearly and empathetically. • Able to use a computer for business functions. • Understand retail inventory procedures and cost base inventory procedures. • Able to work nights and weekends. • Maintain and develop your management and interpersonal skills so that you can effectively meet challenges such as staff conflict resolution, customer service issues, and implementation of new technology to improve station performance. • Provide leadership reflective of company mission statement. • Performing basic math functions (adding, subtracting, multiplying, dividing, fractions, percentages); understanding volume, pounds, etc. • Knowledge of systems, equipment uses and cleaning processes, maintenance of equipment and sense of mechanical functioning. • Cooperating and getting along with co-workers. • Assumes responsibility to follow through on details. • Always have a friendly and positive attitude. Reports to: General Manager
10/05/2022
Full time
The Assistant General Manager position will help their General Manager meet station operational, sales and profitability objectives and serve our customer's needs through a trained, friendly, responsive staff and according to our company procedures, policies and goals. They will help to serve our customer needs and wants always resulting in satisfied, repeat customers; to help the manager maintain inventory, cash, and forms according to company requirements; to help manage all aspects of the store/station to achieve company goals through its mission. DUTIES & RESPONSIBILITIES • Provide outstanding service to customers, serve as role model for employees, and make customer service a number one priority at enmarket's stores/stations. • Monitor all areas of the property to maintain safety, cleanliness, adequate product, service standards, and integrity. • Know and able to perform every task within the store and station; perform all duties of a sales associate, as appropriate. • Keep current in knowledge and awareness of all safety concerns and provide and maintain a safe environment. • Help the manager train, develop, and coach employees to achieve their potential in their jobs. • Help meet weekly and monthly store and station performance goals as set by the Operations Team. • Complete all assigned store tasks and activities as required to meet company standards and store goals. • Help the General Manager manage the employees' activities and assigned duties for proper execution and timely completion. • Help Execute all enmarket Marketing and promotional programs as designed and on time. • See that all employees follow all company policies and Laws dealing with the sale of alcohol beverages and tobacco products. • Help GM set work schedules that stay within the location's labor budget for total hours and overtime hours. • Help train and maintain skills and service levels of employees so they provide the highest level of company customer service. • Contribute to the GM's performance review of employees to maintain and increase employee performance. • Resolve Customer complaints and problems quickly and effectively. • Maintain the station to the enmarket Standards of Excellence. • Help promote sales and build profits by modeling excellent customer service skills for employees, maintaining a well stocked, clean environment, and implementing the various sales promotions and strategies. • Complete daily and scheduled reports accurately and make deposits according to time requirements and company procedures when assigned these tasks. • Must learn to accurately complete Build To book for cigarette and grocery ordering by company procedures. Complete orders on time and accurate for proper inventory levels. • Assume active responsibility for accurately and carefully handling and accounting for all money and inventory to make sure reports balance and no losses occur. • Assist in the counting of cigarettes and balancing and investigating any shortages. • Follow the correct vendor check-in procedures as defined in the operations manual and make sure all employees follow the procedures. • Have ability to resolve vendor issues in a professional manner. • Follow all money policies and procedures including safe drop and cash drawer policies and audit the cashiers for compliance. • Follow the company video security procedures and policies. • Knowledge of credit card and check processing procedures as well as cash handling and banking procedures. • Understand and respond to pricing policies in a timely manner. • Use company policies and procedures to maintain inventory and cash control. • Implement and enforce all company policies and local, state and federal laws. • Able to bend, stretch, reach, locate, stack, and lift inventory weighing up to 40 pounds. • Able to compute money; to hear, understand, and respond to requests; to communicate information clearly and empathetically. • Able to use a computer for business functions. • Understand retail inventory procedures and cost base inventory procedures. • Able to work nights and weekends. • Maintain and develop your management and interpersonal skills so that you can effectively meet challenges such as staff conflict resolution, customer service issues, and implementation of new technology to improve station performance. • Provide leadership reflective of company mission statement. • Performing basic math functions (adding, subtracting, multiplying, dividing, fractions, percentages); understanding volume, pounds, etc. • Knowledge of systems, equipment uses and cleaning processes, maintenance of equipment and sense of mechanical functioning. • Cooperating and getting along with co-workers. • Assumes responsibility to follow through on details. • Always have a friendly and positive attitude. Reports to: General Manager
Job Description: Financial Center Client Service Representative At Bank of America, we are guided by a common purpose to help make financial lives better by connecting clients and communities to the resource they need to be successful. Make a difference where it counts by joining our Financial Center team at Bank of America. We're looking for the next generation of client service representatives (formally known as tellers) -those with a passion for people and creating a positive client experience in every interaction. As part of the Bank of America team, Client Service Representatives (CSRs) go beyond processing transactions, you'll build relationships with clients to understand their financial goals, identify solutions that will benefit them and connect them to the appropriate teammate who can provide education and solutions to help them live their best financial lives. CSRs work in a financial center and report to the Financial Center Manager. We'll help you Get training and one-on-one coaching from your manager who is invested in your success. You'll enroll in our Academy for Consumer and Small Business to develop as a client service representative. Learn core banking solutions and processes. Understand solutions we provide through Bank of America and how to accurately process transactions such as client deposits and cashing checks. Grow your network to maximize effectiveness in meeting client needs. Cultivate relationships with teammates and specialists to assist clients with inquiries and/or problem resolution. Provide education to clients. Inform and educate clients on how to conduct simple transactions through convenient banking options (i.e. online banking, mobile banking, ATM) that benefit them. Adhere to policies and procedures through education of regulatory policies, associate and client safety procedures and service delivery guidelines. As a Client Service Representative, you can look forward to Ongoing professional development to deepen your skills Access to our internal Career Path Tool to explore opportunities for career growth A world-class suite of employee benefits You're a person who (required skills) Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives. Communicates effectively and confidently with all clients. Works well with others and collaborates productively to get things done. Can manage complexity, prioritize tasks and execute in a fast-paced environment. Has the ability to learn and adapt to new information and technology platforms. Is thorough and provides careful attention to detail. Will follow established processes and guidelines in daily activities to do what is right for clients and the Bank, adhering to all applicable laws and regulations. Is comfortable asking clients about their financial goals and introducing services and products that will meet their needs. Has a minimum six months client service experience in financial services, retail sales, or other results driven environment. Has a minimum of six months experience offering solutions and services based on the client's needs. In lieu of six months of client service experience, has previously completed the Bank of America financial center internship program. Can be flexible to work weekends and/or extended hours as needed. Is proficient in basic computer skills. You'll be better prepared if you have (desired skills) A minimum of six months in a role that involved handling/managing cash We're a culture that Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance his/her careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs. Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital. Job Band: H8 Shift: 1st shift (United States of America) Hours Per Week: 20 Weekly Schedule: Monday - Saturday. Hours may vary. Referral Bonus Amount: 0 --> Job Description: Financial Center Client Service Representative At Bank of America, we are guided by a common purpose to help make financial lives better by connecting clients and communities to the resource they need to be successful. Make a difference where it counts by joining our Financial Center team at Bank of America. We're looking for the next generation of client service representatives (formally known as tellers) -those with a passion for people and creating a positive client experience in every interaction. As part of the Bank of America team, Client Service Representatives (CSRs) go beyond processing transactions, you'll build relationships with clients to understand their financial goals, identify solutions that will benefit them and connect them to the appropriate teammate who can provide education and solutions to help them live their best financial lives. CSRs work in a financial center and report to the Financial Center Manager. We'll help you Get training and one-on-one coaching from your manager who is invested in your success. You'll enroll in our Academy for Consumer and Small Business to develop as a client service representative. Learn core banking solutions and processes. Understand solutions we provide through Bank of America and how to accurately process transactions such as client deposits and cashing checks. Grow your network to maximize effectiveness in meeting client needs. Cultivate relationships with teammates and specialists to assist clients with inquiries and/or problem resolution. Provide education to clients. Inform and educate clients on how to conduct simple transactions through convenient banking options (i.e. online banking, mobile banking, ATM) that benefit them. Adhere to policies and procedures through education of regulatory policies, associate and client safety procedures and service delivery guidelines. As a Client Service Representative, you can look forward to Ongoing professional development to deepen your skills Access to our internal Career Path Tool to explore opportunities for career growth A world-class suite of employee benefits You're a person who (required skills) Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives. Communicates effectively and confidently with all clients. Works well with others and collaborates productively to get things done. Can manage complexity, prioritize tasks and execute in a fast-paced environment. Has the ability to learn and adapt to new information and technology platforms. Is thorough and provides careful attention to detail. Will follow established processes and guidelines in daily activities to do what is right for clients and the Bank, adhering to all applicable laws and regulations. Is comfortable asking clients about their financial goals and introducing services and products that will meet their needs. Has a minimum six months client service experience in financial services, retail sales, or other results driven environment. Has a minimum of six months experience offering solutions and services based on the client's needs. In lieu of six months of client service experience, has previously completed the Bank of America financial center internship program. Can be flexible to work weekends and/or extended hours as needed. Is proficient in basic computer skills. You'll be better prepared if you have (desired skills) A minimum of six months in a role that involved handling/managing cash We're a culture that Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance his/her careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs. Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital. Job Band: H8 Shift: 1st shift (United States of America) Hours Per Week: 20 Weekly Schedule: Monday - Saturday..... click apply for full job details
02/25/2022
Full time
Job Description: Financial Center Client Service Representative At Bank of America, we are guided by a common purpose to help make financial lives better by connecting clients and communities to the resource they need to be successful. Make a difference where it counts by joining our Financial Center team at Bank of America. We're looking for the next generation of client service representatives (formally known as tellers) -those with a passion for people and creating a positive client experience in every interaction. As part of the Bank of America team, Client Service Representatives (CSRs) go beyond processing transactions, you'll build relationships with clients to understand their financial goals, identify solutions that will benefit them and connect them to the appropriate teammate who can provide education and solutions to help them live their best financial lives. CSRs work in a financial center and report to the Financial Center Manager. We'll help you Get training and one-on-one coaching from your manager who is invested in your success. You'll enroll in our Academy for Consumer and Small Business to develop as a client service representative. Learn core banking solutions and processes. Understand solutions we provide through Bank of America and how to accurately process transactions such as client deposits and cashing checks. Grow your network to maximize effectiveness in meeting client needs. Cultivate relationships with teammates and specialists to assist clients with inquiries and/or problem resolution. Provide education to clients. Inform and educate clients on how to conduct simple transactions through convenient banking options (i.e. online banking, mobile banking, ATM) that benefit them. Adhere to policies and procedures through education of regulatory policies, associate and client safety procedures and service delivery guidelines. As a Client Service Representative, you can look forward to Ongoing professional development to deepen your skills Access to our internal Career Path Tool to explore opportunities for career growth A world-class suite of employee benefits You're a person who (required skills) Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives. Communicates effectively and confidently with all clients. Works well with others and collaborates productively to get things done. Can manage complexity, prioritize tasks and execute in a fast-paced environment. Has the ability to learn and adapt to new information and technology platforms. Is thorough and provides careful attention to detail. Will follow established processes and guidelines in daily activities to do what is right for clients and the Bank, adhering to all applicable laws and regulations. Is comfortable asking clients about their financial goals and introducing services and products that will meet their needs. Has a minimum six months client service experience in financial services, retail sales, or other results driven environment. Has a minimum of six months experience offering solutions and services based on the client's needs. In lieu of six months of client service experience, has previously completed the Bank of America financial center internship program. Can be flexible to work weekends and/or extended hours as needed. Is proficient in basic computer skills. You'll be better prepared if you have (desired skills) A minimum of six months in a role that involved handling/managing cash We're a culture that Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance his/her careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs. Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital. Job Band: H8 Shift: 1st shift (United States of America) Hours Per Week: 20 Weekly Schedule: Monday - Saturday. Hours may vary. Referral Bonus Amount: 0 --> Job Description: Financial Center Client Service Representative At Bank of America, we are guided by a common purpose to help make financial lives better by connecting clients and communities to the resource they need to be successful. Make a difference where it counts by joining our Financial Center team at Bank of America. We're looking for the next generation of client service representatives (formally known as tellers) -those with a passion for people and creating a positive client experience in every interaction. As part of the Bank of America team, Client Service Representatives (CSRs) go beyond processing transactions, you'll build relationships with clients to understand their financial goals, identify solutions that will benefit them and connect them to the appropriate teammate who can provide education and solutions to help them live their best financial lives. CSRs work in a financial center and report to the Financial Center Manager. We'll help you Get training and one-on-one coaching from your manager who is invested in your success. You'll enroll in our Academy for Consumer and Small Business to develop as a client service representative. Learn core banking solutions and processes. Understand solutions we provide through Bank of America and how to accurately process transactions such as client deposits and cashing checks. Grow your network to maximize effectiveness in meeting client needs. Cultivate relationships with teammates and specialists to assist clients with inquiries and/or problem resolution. Provide education to clients. Inform and educate clients on how to conduct simple transactions through convenient banking options (i.e. online banking, mobile banking, ATM) that benefit them. Adhere to policies and procedures through education of regulatory policies, associate and client safety procedures and service delivery guidelines. As a Client Service Representative, you can look forward to Ongoing professional development to deepen your skills Access to our internal Career Path Tool to explore opportunities for career growth A world-class suite of employee benefits You're a person who (required skills) Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives. Communicates effectively and confidently with all clients. Works well with others and collaborates productively to get things done. Can manage complexity, prioritize tasks and execute in a fast-paced environment. Has the ability to learn and adapt to new information and technology platforms. Is thorough and provides careful attention to detail. Will follow established processes and guidelines in daily activities to do what is right for clients and the Bank, adhering to all applicable laws and regulations. Is comfortable asking clients about their financial goals and introducing services and products that will meet their needs. Has a minimum six months client service experience in financial services, retail sales, or other results driven environment. Has a minimum of six months experience offering solutions and services based on the client's needs. In lieu of six months of client service experience, has previously completed the Bank of America financial center internship program. Can be flexible to work weekends and/or extended hours as needed. Is proficient in basic computer skills. You'll be better prepared if you have (desired skills) A minimum of six months in a role that involved handling/managing cash We're a culture that Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance his/her careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs. Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital. Job Band: H8 Shift: 1st shift (United States of America) Hours Per Week: 20 Weekly Schedule: Monday - Saturday..... click apply for full job details
nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. The nCino Credit Solutions Advisor (CSA) is the nCino product subject matter expert for Spreads, Commercial Real Estate Analysis, and other credit-related functions (herein after referred to collectively as "spreads"). CSA involvement can span all phases of the Account Lifecycle, from Sales, Implementation and through Support. The CSA is the primary source of configuration expertise and effort for spreads and CRE, as well as the primary consultant for other nCino Employees and Implementation Consultants who may be doing this work. The CSA will be responsible for multiple spreads consulting and configuration projects running concurrently. A CSA must be comfortable speaking to - and demonstrating - nCino Spreads' capabilities and limitations in any environment, from meeting rooms with fellow nCino employees to Board Rooms with Enterprise client Executive Management, to Partner-run project teams, as well as the Credit Shops of nCino's clients. This individual must be able to communicate clearly to CSA Management and to Product Development any bugs found during configuration and testing, as well as any additional functional needs for a client or for the product. They will also assess, gather and document the technical requirements for spreads from the client. From there, they must be able to translate those requirements into actual spreads functionality for the client.The CSA will also be asked to over-see work being done by Implementation Consultants for our clients.They must be able to assess the level of effort and provide detailed quotes for the work, to be included in client contracts. Must be able to work independently, and sometimes remotely at client locations, without direct daily supervision. Must be able to meet deadlines for completing work. Responsibilities Scope spreads projects through client and partner interaction. Attain examples of existing spreads and document the needs. Prepare hourly estimate and cost/quotes for the Sales and Project teams' use. Discovery. Typically on-site with clients, walking through examples of current underwriting approaches for each applicable line of business with in the FI. Develop and document a thorough understanding of the underwriting and approval processes. Make recommendations to client and nCino regarding the spreads configuration process, bundles, project, etc. Configuration. Primary resource for nCino for spreads configuration. Testing and validation. Performs spreads testing on the configured bundles, along with client/partner. Training and enablement. Leave the project with Admin/Partners capable and comfortable with maintenance and light edit abilities. Follow-up. Determine a check-in time-frame for the project. Follow up with the client/partner to determine use of spreads, additional configuration or training needs, etc. Familiarity with spreads from Moody's, Harland/D+H, Baker Hill, Fidelity, etc. Creates, follows and assesses Product Development Issues and Ideas (this is how Development knows of issues with the product and new ideas for future development). Consults with Support, Solution Architects, Support Engineers, Project Managers, etc. as-needed on spreads projects. Consults on configuration work done by other associates. Qualifications Required: Bachelor's or Master's Degree in Finance, Accounting, Business Administration or similar, or commensurate experience. 5+ years' experience in Financial Analysis, Underwriting, Credit and/or Commercial/Small Business Lending. Strong Credit and Underwriting skills. Experience with and deep understanding of Financial spreads, Ratio calculations, Cash Flow statements, Projections, Commercial Real Estate Analysis, etc. Desired: Salesforce.com Admin and/or App Builder Certifications Financial Institution Central Underwriting or Analyst experience in a multi-business-line function Experience with Regulatory Compliance and related reporting, portfolio reporting and analysis Travel Requirements Position may require up to 25% travel. Candidate must be willing to travel as needed in order to accomplish required goals. If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino. nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at . Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work. - provided by Dice
02/24/2022
Full time
nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. The nCino Credit Solutions Advisor (CSA) is the nCino product subject matter expert for Spreads, Commercial Real Estate Analysis, and other credit-related functions (herein after referred to collectively as "spreads"). CSA involvement can span all phases of the Account Lifecycle, from Sales, Implementation and through Support. The CSA is the primary source of configuration expertise and effort for spreads and CRE, as well as the primary consultant for other nCino Employees and Implementation Consultants who may be doing this work. The CSA will be responsible for multiple spreads consulting and configuration projects running concurrently. A CSA must be comfortable speaking to - and demonstrating - nCino Spreads' capabilities and limitations in any environment, from meeting rooms with fellow nCino employees to Board Rooms with Enterprise client Executive Management, to Partner-run project teams, as well as the Credit Shops of nCino's clients. This individual must be able to communicate clearly to CSA Management and to Product Development any bugs found during configuration and testing, as well as any additional functional needs for a client or for the product. They will also assess, gather and document the technical requirements for spreads from the client. From there, they must be able to translate those requirements into actual spreads functionality for the client.The CSA will also be asked to over-see work being done by Implementation Consultants for our clients.They must be able to assess the level of effort and provide detailed quotes for the work, to be included in client contracts. Must be able to work independently, and sometimes remotely at client locations, without direct daily supervision. Must be able to meet deadlines for completing work. Responsibilities Scope spreads projects through client and partner interaction. Attain examples of existing spreads and document the needs. Prepare hourly estimate and cost/quotes for the Sales and Project teams' use. Discovery. Typically on-site with clients, walking through examples of current underwriting approaches for each applicable line of business with in the FI. Develop and document a thorough understanding of the underwriting and approval processes. Make recommendations to client and nCino regarding the spreads configuration process, bundles, project, etc. Configuration. Primary resource for nCino for spreads configuration. Testing and validation. Performs spreads testing on the configured bundles, along with client/partner. Training and enablement. Leave the project with Admin/Partners capable and comfortable with maintenance and light edit abilities. Follow-up. Determine a check-in time-frame for the project. Follow up with the client/partner to determine use of spreads, additional configuration or training needs, etc. Familiarity with spreads from Moody's, Harland/D+H, Baker Hill, Fidelity, etc. Creates, follows and assesses Product Development Issues and Ideas (this is how Development knows of issues with the product and new ideas for future development). Consults with Support, Solution Architects, Support Engineers, Project Managers, etc. as-needed on spreads projects. Consults on configuration work done by other associates. Qualifications Required: Bachelor's or Master's Degree in Finance, Accounting, Business Administration or similar, or commensurate experience. 5+ years' experience in Financial Analysis, Underwriting, Credit and/or Commercial/Small Business Lending. Strong Credit and Underwriting skills. Experience with and deep understanding of Financial spreads, Ratio calculations, Cash Flow statements, Projections, Commercial Real Estate Analysis, etc. Desired: Salesforce.com Admin and/or App Builder Certifications Financial Institution Central Underwriting or Analyst experience in a multi-business-line function Experience with Regulatory Compliance and related reporting, portfolio reporting and analysis Travel Requirements Position may require up to 25% travel. Candidate must be willing to travel as needed in order to accomplish required goals. If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino. nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at . Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work. - provided by Dice
POSITION PURPOSE The Home Depot is able to offer virtual employment of this position in the following states: AL, AK, AZ, AR, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY The Home Depot has an immediate opening for an SAP S4 HANA In House Cash individual contributor position. This position requires significant experience in architecting, designing, developing and supporting SAP solutions leveraging SAP technologies in the Finance domain, specifically in the area of S/4 Finance and In House Cash (IHC). The candidate is expected to be an expert in the SAP Finance domain with strong functional and technical knowledge of SAP consolidation processes in In House Cash and Accounts Payable. Additional experience in one or more SAP technologies such as Accounting Receivable and Banking is preferred. In addition, the candidate should have multiple implementations and operational support experience on SAP S4 HANA. The candidate will be responsible for the following; Design, develop, testing and supporting business solutions leveraging the latest versions of SAP such as S/4HANA 1809 including In House Cash and Central Payments. Collaborate with business partners and key stakeholders in assisting them achieve their strategic and operational goals leveraging SAP technologies while adhering to the overall One Finance Strategic Roadmap. Translates business goals into appropriate solutions while assessing feasibility and optimization of the solution. Participates in the development of cost/benefit analysis. Demonstrating a strong understanding of Financial Processing for posting Payables invoices through payment and confirmation from Banks. Cultivates and demonstrates industry-specific business process knowledge and familiarity with relevant enterprise, business unit, and functional strategies, objectives, and plans. Proactively identify process improvements including clear and concise solution definitions. Develop proof of concepts to demonstrate proposed functional solutions. Develop and maintain working relationships with a diverse group of business, functional and technical teams. Demonstrate excellent communication skills, with the ability to explain complex solutions to lay persons, demonstrate smart design techniques and mentor other team members. MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES 70% - Delivery & Execution: Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions Works with Product Team to ensure user stories that are developer-ready, easy to understand, and testable Writes custom code or scripts to automate infrastructure, monitoring services, and test cases Writes custom code or scripts to do "destructive testing" to ensure adequate resiliency in production Configures commercial off the shelf solutions to align with evolving business needs Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively 20% - Support & Enablement: Fields questions from other product teams or support teams Monitors tools and participates in conversations to encourage collaboration across product teams Provides application support for software running in production Proactively monitors production Service Level Objectives for products Proactively reviews the Performance and Capacity of all aspects of production: code, infrastructure, data, and message processing 10% - Learning: Participates in learning activities around modern software design and development core practices (communities of practice) Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations NATURE AND SCOPE Typically reports to the Software Engineer Manager or Sr. Manager. ENVIRONMENTAL JOB REQUIREMENTS Environment: Located in a comfortable indoor area. Any unpleasant condition Travel: Typically requires overnight travel less than 10% of the time. MINIMUM QUALIFICATIONS Must be eighteen years of age or older. Must be legally permitted to work in the United States. Additional Minimum Qualifications: Must be legally permitted to work in the United States Experience in an object oriented programming lan Education Required: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent in a field of study related to the job. Years of Relevant Work Experience: 1 years Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Preferred Qualifications: 5 plus years of experience in IT analyst or consulting position with knowledge and experience relating business requirements to sound functional solutions. 3 plus years of hands-on experience working with SAP In House Cash in business process analysis, systems analysis and design, and technical/functional solutions delivery (configuration and custom development). 5 plus years of experience with SAP FI, AP & AR and Treasury modules a plus. Detailed knowledge of all the major Finance business processes and associated functionality in the Finance domains: Includes Banking Areas, Intercompany relationships, payrun processing, accounts payable invoice postings, treasury bank account reconciliations, etc. Strong understanding of GAAP and applying to general accounting theory in daily processes Experience working with accounting in foreign currency remeasurements and translations, a plus. Proven ability to develop complex SAP solutions. Excellent facilitation skills, including experience planning and participating in SAP blueprint and design sessions. Have been through at least 2 complete implementation cycles. Experience with interacting with third party resources, including offshore teams. Experience utilizing formal testing and agile tools strongly desired (experience with HP ALM testing tools a plus). Proven leadership in governing and providing oversight of internal teams, 3rd party integrators, consultants, and vendors through various initiatives. Strong team building skills, with ability to build quick and effective work rapport with distributed team members. Must be self-motivated in learning new concepts and willing to share knowledge and skills with other team members. Outspoken and passionate about delivering well designed solutions that exceed business objectives and drive business success. Must have excellent leadership and communication skills, with the ability to explain complex solutions and ideas. Experience in consumer retail, a plus. B.S. strongly preferred, M.S. preferred, in IT, Accounting or relevant field. Knowledge, Skills, Abilities and Competencies: Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm Collaborates: Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Cultivates Innovation: Creating new and better ways for the organization to be successful Drives Results: Consistently achieving results, even under tough circumstances Global Perspective: Taking a broad view when approaching issues; using a global lens Interpersonal Savvy: Relating openly and comfortably with diverse groups of people Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations Pay Rate: -
11/10/2021
Full time
POSITION PURPOSE The Home Depot is able to offer virtual employment of this position in the following states: AL, AK, AZ, AR, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY The Home Depot has an immediate opening for an SAP S4 HANA In House Cash individual contributor position. This position requires significant experience in architecting, designing, developing and supporting SAP solutions leveraging SAP technologies in the Finance domain, specifically in the area of S/4 Finance and In House Cash (IHC). The candidate is expected to be an expert in the SAP Finance domain with strong functional and technical knowledge of SAP consolidation processes in In House Cash and Accounts Payable. Additional experience in one or more SAP technologies such as Accounting Receivable and Banking is preferred. In addition, the candidate should have multiple implementations and operational support experience on SAP S4 HANA. The candidate will be responsible for the following; Design, develop, testing and supporting business solutions leveraging the latest versions of SAP such as S/4HANA 1809 including In House Cash and Central Payments. Collaborate with business partners and key stakeholders in assisting them achieve their strategic and operational goals leveraging SAP technologies while adhering to the overall One Finance Strategic Roadmap. Translates business goals into appropriate solutions while assessing feasibility and optimization of the solution. Participates in the development of cost/benefit analysis. Demonstrating a strong understanding of Financial Processing for posting Payables invoices through payment and confirmation from Banks. Cultivates and demonstrates industry-specific business process knowledge and familiarity with relevant enterprise, business unit, and functional strategies, objectives, and plans. Proactively identify process improvements including clear and concise solution definitions. Develop proof of concepts to demonstrate proposed functional solutions. Develop and maintain working relationships with a diverse group of business, functional and technical teams. Demonstrate excellent communication skills, with the ability to explain complex solutions to lay persons, demonstrate smart design techniques and mentor other team members. MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES 70% - Delivery & Execution: Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions Works with Product Team to ensure user stories that are developer-ready, easy to understand, and testable Writes custom code or scripts to automate infrastructure, monitoring services, and test cases Writes custom code or scripts to do "destructive testing" to ensure adequate resiliency in production Configures commercial off the shelf solutions to align with evolving business needs Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively 20% - Support & Enablement: Fields questions from other product teams or support teams Monitors tools and participates in conversations to encourage collaboration across product teams Provides application support for software running in production Proactively monitors production Service Level Objectives for products Proactively reviews the Performance and Capacity of all aspects of production: code, infrastructure, data, and message processing 10% - Learning: Participates in learning activities around modern software design and development core practices (communities of practice) Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations NATURE AND SCOPE Typically reports to the Software Engineer Manager or Sr. Manager. ENVIRONMENTAL JOB REQUIREMENTS Environment: Located in a comfortable indoor area. Any unpleasant condition Travel: Typically requires overnight travel less than 10% of the time. MINIMUM QUALIFICATIONS Must be eighteen years of age or older. Must be legally permitted to work in the United States. Additional Minimum Qualifications: Must be legally permitted to work in the United States Experience in an object oriented programming lan Education Required: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent in a field of study related to the job. Years of Relevant Work Experience: 1 years Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Preferred Qualifications: 5 plus years of experience in IT analyst or consulting position with knowledge and experience relating business requirements to sound functional solutions. 3 plus years of hands-on experience working with SAP In House Cash in business process analysis, systems analysis and design, and technical/functional solutions delivery (configuration and custom development). 5 plus years of experience with SAP FI, AP & AR and Treasury modules a plus. Detailed knowledge of all the major Finance business processes and associated functionality in the Finance domains: Includes Banking Areas, Intercompany relationships, payrun processing, accounts payable invoice postings, treasury bank account reconciliations, etc. Strong understanding of GAAP and applying to general accounting theory in daily processes Experience working with accounting in foreign currency remeasurements and translations, a plus. Proven ability to develop complex SAP solutions. Excellent facilitation skills, including experience planning and participating in SAP blueprint and design sessions. Have been through at least 2 complete implementation cycles. Experience with interacting with third party resources, including offshore teams. Experience utilizing formal testing and agile tools strongly desired (experience with HP ALM testing tools a plus). Proven leadership in governing and providing oversight of internal teams, 3rd party integrators, consultants, and vendors through various initiatives. Strong team building skills, with ability to build quick and effective work rapport with distributed team members. Must be self-motivated in learning new concepts and willing to share knowledge and skills with other team members. Outspoken and passionate about delivering well designed solutions that exceed business objectives and drive business success. Must have excellent leadership and communication skills, with the ability to explain complex solutions and ideas. Experience in consumer retail, a plus. B.S. strongly preferred, M.S. preferred, in IT, Accounting or relevant field. Knowledge, Skills, Abilities and Competencies: Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm Collaborates: Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Cultivates Innovation: Creating new and better ways for the organization to be successful Drives Results: Consistently achieving results, even under tough circumstances Global Perspective: Taking a broad view when approaching issues; using a global lens Interpersonal Savvy: Relating openly and comfortably with diverse groups of people Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations Pay Rate: -
Job Description: Bank of America's Commercial Real Estate Team is seeking a Senior Relationship Manager (SRM) . Bank of America is one of the largest providers of construction, development, and permanent financing to professional developers and investors of real estate including retail, office, industrial, lodging, and multifamily project loans as well as entity level financing solutions. The SRM is responsible for managing a portfolio of clients and leads a client service team that is responsible for coordinating the delivery of all banking services. In addition to being the primary bank advocate and key financial advisor for the client, the SCM is accountable for prospecting new business and enhancing existing relationships. The SRM will have the ability to prepare for and conduct relevant conversations with the CEO and CFO at an advisory level regarding the client's industry and alternative capital structures. The SRM will then assess the risks and impacts from both the client's and the banks perspective for development and implementation for an overall client strategy. The SRM is also responsible for leading, directing and coordinating key team members in analysis and execution in the effective delivery of their products and services to clients and prospects. The SCM must be well versed in all Bank of America products and services for proper identification of cross-selling opportunities. May be filled as a Sr. RM or RM depending on candidate level of experience. Required Skills: Must have 10+ years-experience in commercial real estate project lending and Institutional Financing. Candidate will have demonstrated sales, marketing and leadership skills including ability to maintain effective working relationships with underwriting partners, portfolio manager partners, relationship administrators, Credit Risk Manager, support staff and other associates. Candidate will possess credit underwriting skills, presentation and negotiation skills, an understanding of financial accounting and commercial loan underwriting, as well as the relationship between credit risk, structure and pricing desired. Familiarity with interest rate management products, deposit, cash management and other fee-based products would be helpful. Must have excellent verbal and written skills as well as interpersonal and organizational skills. Bachelor of Business Administration or equivalent degree in Business (Finance, Accounting, Economics, or Real Estate) is preferred. Job Band: H4 Shift: 1st shift (United States of America) Hours Per Week: 40 Weekly Schedule: Referral Bonus Amount: 5000 --> Job Description: Bank of America's Commercial Real Estate Team is seeking a Senior Relationship Manager (SRM) . Bank of America is one of the largest providers of construction, development, and permanent financing to professional developers and investors of real estate including retail, office, industrial, lodging, and multifamily project loans as well as entity level financing solutions. The SRM is responsible for managing a portfolio of clients and leads a client service team that is responsible for coordinating the delivery of all banking services. In addition to being the primary bank advocate and key financial advisor for the client, the SCM is accountable for prospecting new business and enhancing existing relationships. The SRM will have the ability to prepare for and conduct relevant conversations with the CEO and CFO at an advisory level regarding the client's industry and alternative capital structures. The SRM will then assess the risks and impacts from both the client's and the banks perspective for development and implementation for an overall client strategy. The SRM is also responsible for leading, directing and coordinating key team members in analysis and execution in the effective delivery of their products and services to clients and prospects. The SCM must be well versed in all Bank of America products and services for proper identification of cross-selling opportunities. May be filled as a Sr. RM or RM depending on candidate level of experience. Required Skills: Must have 10+ years-experience in commercial real estate project lending and Institutional Financing. Candidate will have demonstrated sales, marketing and leadership skills including ability to maintain effective working relationships with underwriting partners, portfolio manager partners, relationship administrators, Credit Risk Manager, support staff and other associates. Candidate will possess credit underwriting skills, presentation and negotiation skills, an understanding of financial accounting and commercial loan underwriting, as well as the relationship between credit risk, structure and pricing desired. Familiarity with interest rate management products, deposit, cash management and other fee-based products would be helpful. Must have excellent verbal and written skills as well as interpersonal and organizational skills. Bachelor of Business Administration or equivalent degree in Business (Finance, Accounting, Economics, or Real Estate) is preferred. Job Band: H4 Shift: 1st shift (United States of America) Hours Per Week: 40 Weekly Schedule: Referral Bonus Amount: 5000 Job Description: Bank of America's Commercial Real Estate Team is seeking a Senior Relationship Manager (SRM) . Bank of America is one of the largest providers of construction, development, and permanent financing to professional developers and investors of real estate including retail, office, industrial, lodging, and multifamily project loans as well as entity level financing solutions. The SRM is responsible for managing a portfolio of clients and leads a client service team that is responsible for coordinating the delivery of all banking services. In addition to being the primary bank advocate and key financial advisor for the client, the SCM is accountable for prospecting new business and enhancing existing relationships. The SRM will have the ability to prepare for and conduct relevant conversations with the CEO and CFO at an advisory level regarding the client's industry and alternative capital structures. The SRM will then assess the risks and impacts from both the client's and the banks perspective for development and implementation for an overall client strategy. The SRM is also responsible for leading, directing and coordinating key team members in analysis and execution in the effective delivery of their products and services to clients and prospects. The SCM must be well versed in all Bank of America products and services for proper identification of cross-selling opportunities. May be filled as a Sr. RM or RM depending on candidate level of experience. Required Skills: Must have 10+ years-experience in commercial real estate project lending and Institutional Financing. Candidate will have demonstrated sales, marketing and leadership skills including ability to maintain effective working relationships with underwriting partners, portfolio manager partners, relationship administrators, Credit Risk Manager, support staff and other associates. Candidate will possess credit underwriting skills, presentation and negotiation skills, an understanding of financial accounting and commercial loan underwriting, as well as the relationship between credit risk, structure and pricing desired. Familiarity with interest rate management products, deposit, cash management and other fee-based products would be helpful. Must have excellent verbal and written skills as well as interpersonal and organizational skills. Bachelor of Business Administration or equivalent degree in Business (Finance, Accounting, Economics, or Real Estate) is preferred. Shift: 1st shift (United States of America) Hours Per Week: 40
09/24/2021
Full time
Job Description: Bank of America's Commercial Real Estate Team is seeking a Senior Relationship Manager (SRM) . Bank of America is one of the largest providers of construction, development, and permanent financing to professional developers and investors of real estate including retail, office, industrial, lodging, and multifamily project loans as well as entity level financing solutions. The SRM is responsible for managing a portfolio of clients and leads a client service team that is responsible for coordinating the delivery of all banking services. In addition to being the primary bank advocate and key financial advisor for the client, the SCM is accountable for prospecting new business and enhancing existing relationships. The SRM will have the ability to prepare for and conduct relevant conversations with the CEO and CFO at an advisory level regarding the client's industry and alternative capital structures. The SRM will then assess the risks and impacts from both the client's and the banks perspective for development and implementation for an overall client strategy. The SRM is also responsible for leading, directing and coordinating key team members in analysis and execution in the effective delivery of their products and services to clients and prospects. The SCM must be well versed in all Bank of America products and services for proper identification of cross-selling opportunities. May be filled as a Sr. RM or RM depending on candidate level of experience. Required Skills: Must have 10+ years-experience in commercial real estate project lending and Institutional Financing. Candidate will have demonstrated sales, marketing and leadership skills including ability to maintain effective working relationships with underwriting partners, portfolio manager partners, relationship administrators, Credit Risk Manager, support staff and other associates. Candidate will possess credit underwriting skills, presentation and negotiation skills, an understanding of financial accounting and commercial loan underwriting, as well as the relationship between credit risk, structure and pricing desired. Familiarity with interest rate management products, deposit, cash management and other fee-based products would be helpful. Must have excellent verbal and written skills as well as interpersonal and organizational skills. Bachelor of Business Administration or equivalent degree in Business (Finance, Accounting, Economics, or Real Estate) is preferred. Job Band: H4 Shift: 1st shift (United States of America) Hours Per Week: 40 Weekly Schedule: Referral Bonus Amount: 5000 --> Job Description: Bank of America's Commercial Real Estate Team is seeking a Senior Relationship Manager (SRM) . Bank of America is one of the largest providers of construction, development, and permanent financing to professional developers and investors of real estate including retail, office, industrial, lodging, and multifamily project loans as well as entity level financing solutions. The SRM is responsible for managing a portfolio of clients and leads a client service team that is responsible for coordinating the delivery of all banking services. In addition to being the primary bank advocate and key financial advisor for the client, the SCM is accountable for prospecting new business and enhancing existing relationships. The SRM will have the ability to prepare for and conduct relevant conversations with the CEO and CFO at an advisory level regarding the client's industry and alternative capital structures. The SRM will then assess the risks and impacts from both the client's and the banks perspective for development and implementation for an overall client strategy. The SRM is also responsible for leading, directing and coordinating key team members in analysis and execution in the effective delivery of their products and services to clients and prospects. The SCM must be well versed in all Bank of America products and services for proper identification of cross-selling opportunities. May be filled as a Sr. RM or RM depending on candidate level of experience. Required Skills: Must have 10+ years-experience in commercial real estate project lending and Institutional Financing. Candidate will have demonstrated sales, marketing and leadership skills including ability to maintain effective working relationships with underwriting partners, portfolio manager partners, relationship administrators, Credit Risk Manager, support staff and other associates. Candidate will possess credit underwriting skills, presentation and negotiation skills, an understanding of financial accounting and commercial loan underwriting, as well as the relationship between credit risk, structure and pricing desired. Familiarity with interest rate management products, deposit, cash management and other fee-based products would be helpful. Must have excellent verbal and written skills as well as interpersonal and organizational skills. Bachelor of Business Administration or equivalent degree in Business (Finance, Accounting, Economics, or Real Estate) is preferred. Job Band: H4 Shift: 1st shift (United States of America) Hours Per Week: 40 Weekly Schedule: Referral Bonus Amount: 5000 Job Description: Bank of America's Commercial Real Estate Team is seeking a Senior Relationship Manager (SRM) . Bank of America is one of the largest providers of construction, development, and permanent financing to professional developers and investors of real estate including retail, office, industrial, lodging, and multifamily project loans as well as entity level financing solutions. The SRM is responsible for managing a portfolio of clients and leads a client service team that is responsible for coordinating the delivery of all banking services. In addition to being the primary bank advocate and key financial advisor for the client, the SCM is accountable for prospecting new business and enhancing existing relationships. The SRM will have the ability to prepare for and conduct relevant conversations with the CEO and CFO at an advisory level regarding the client's industry and alternative capital structures. The SRM will then assess the risks and impacts from both the client's and the banks perspective for development and implementation for an overall client strategy. The SRM is also responsible for leading, directing and coordinating key team members in analysis and execution in the effective delivery of their products and services to clients and prospects. The SCM must be well versed in all Bank of America products and services for proper identification of cross-selling opportunities. May be filled as a Sr. RM or RM depending on candidate level of experience. Required Skills: Must have 10+ years-experience in commercial real estate project lending and Institutional Financing. Candidate will have demonstrated sales, marketing and leadership skills including ability to maintain effective working relationships with underwriting partners, portfolio manager partners, relationship administrators, Credit Risk Manager, support staff and other associates. Candidate will possess credit underwriting skills, presentation and negotiation skills, an understanding of financial accounting and commercial loan underwriting, as well as the relationship between credit risk, structure and pricing desired. Familiarity with interest rate management products, deposit, cash management and other fee-based products would be helpful. Must have excellent verbal and written skills as well as interpersonal and organizational skills. Bachelor of Business Administration or equivalent degree in Business (Finance, Accounting, Economics, or Real Estate) is preferred. Shift: 1st shift (United States of America) Hours Per Week: 40
Empower the Individual Through Crypto Gemini is a crypto exchange and custodian that allows customers to buy, sell, store, and earn more than 30 cryptocurrencies like bitcoin, bitcoin cash, ether, litecoin, and Zcash. Gemini is a New York trust company that is subject to the capital reserve requirements, cybersecurity requirements, and banking compliance standards set forth by the New York State Department of Financial Services and the New York Banking Law. Gemini was founded in 2014 by twin brothers Cameron and Tyler Winklevoss to empower the individual through crypto. Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we want to help you buy, sell, and store your bitcoin and cryptocurrency. Crypto is not just a technology, it's a movement. At Gemini, our mission is to empower the individual and that includes giving our employees flexibility of choice - our Office Optional Policy allows employees to choose to work from one of our physical locations or from home. Select roles that are location-specific will still be eligible for flexible schedules. The Department: Compliance Compliance at Gemini is a team dedicated to managing the next generation of financial crime in a complex and evolving regulatory environment. We are a diverse group of technology, legal, and operational professionals who develop new approaches to solving classic problems using cutting edge tools and processes. The Role: Senior Associate, Compliance Operations In this role, you will work with a team of experienced compliance professionals responsible for critical functions within the Compliance and AML/BSA/Sanctions program. You will have responsibilities including, but not limited to, triaging a variety of account operations-related issues escalated by cross functional teams across the enterprise, draft and maintain written procedural guides, assist with internal and external audit functions, track and manage ongoing project work, and other critical components/development of the compliance program that may arise from time to time. Gemini's Compliance team is constantly evolving and developing new operations and controls. In this role, you will contribute to that development by rolling-up your sleeves and building the future of money, while being an integral part of a best-in-class compliance department. Responsibilities Monitor and assist with account related escalations. Respond to various account operations requests from teams across the enterprise. Maintain procedural guides for onboarding and account review. Act as a centralized hub for procedural updates and ensure relevant stakeholders are informed. Assist with internal and external audits. Manage onboarding and account review projects by working closely with project managers on technical updates and procedural improvements. Minimum Qualifications BA/BS degree or international equivalent. 5+ years of experience in the financial services industry with a focus on BSA/AML compliance. Previous experience reviewing operational procedures and identifying areas for improvement. Excellent written and verbal communication skills with previous experience developing and maintaining written policies and procedures. Track record of success and results, ideally in a high-growth or entrepreneurial environment. Flexible mindset and a willingness to roll up your sleeves and assist in various compliance functions as needed. Preferred Qualifications Advanced degree/certifications, e.g., JD, MBA, CAMS, CFE. Familiarity with Customer Identification Program (CIP) requirements including KYC best practices. Working knowledge of digital asset trading and blockchain technology. Comfort with an ever-changing regulatory landscape and fast-paced business environment. Experience working with business and project management tools such as Looker and JIRA. At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace and affirmative action employer. If you have a specific need that requires accommodation, please let a member of the People Team know.
09/23/2021
Full time
Empower the Individual Through Crypto Gemini is a crypto exchange and custodian that allows customers to buy, sell, store, and earn more than 30 cryptocurrencies like bitcoin, bitcoin cash, ether, litecoin, and Zcash. Gemini is a New York trust company that is subject to the capital reserve requirements, cybersecurity requirements, and banking compliance standards set forth by the New York State Department of Financial Services and the New York Banking Law. Gemini was founded in 2014 by twin brothers Cameron and Tyler Winklevoss to empower the individual through crypto. Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we want to help you buy, sell, and store your bitcoin and cryptocurrency. Crypto is not just a technology, it's a movement. At Gemini, our mission is to empower the individual and that includes giving our employees flexibility of choice - our Office Optional Policy allows employees to choose to work from one of our physical locations or from home. Select roles that are location-specific will still be eligible for flexible schedules. The Department: Compliance Compliance at Gemini is a team dedicated to managing the next generation of financial crime in a complex and evolving regulatory environment. We are a diverse group of technology, legal, and operational professionals who develop new approaches to solving classic problems using cutting edge tools and processes. The Role: Senior Associate, Compliance Operations In this role, you will work with a team of experienced compliance professionals responsible for critical functions within the Compliance and AML/BSA/Sanctions program. You will have responsibilities including, but not limited to, triaging a variety of account operations-related issues escalated by cross functional teams across the enterprise, draft and maintain written procedural guides, assist with internal and external audit functions, track and manage ongoing project work, and other critical components/development of the compliance program that may arise from time to time. Gemini's Compliance team is constantly evolving and developing new operations and controls. In this role, you will contribute to that development by rolling-up your sleeves and building the future of money, while being an integral part of a best-in-class compliance department. Responsibilities Monitor and assist with account related escalations. Respond to various account operations requests from teams across the enterprise. Maintain procedural guides for onboarding and account review. Act as a centralized hub for procedural updates and ensure relevant stakeholders are informed. Assist with internal and external audits. Manage onboarding and account review projects by working closely with project managers on technical updates and procedural improvements. Minimum Qualifications BA/BS degree or international equivalent. 5+ years of experience in the financial services industry with a focus on BSA/AML compliance. Previous experience reviewing operational procedures and identifying areas for improvement. Excellent written and verbal communication skills with previous experience developing and maintaining written policies and procedures. Track record of success and results, ideally in a high-growth or entrepreneurial environment. Flexible mindset and a willingness to roll up your sleeves and assist in various compliance functions as needed. Preferred Qualifications Advanced degree/certifications, e.g., JD, MBA, CAMS, CFE. Familiarity with Customer Identification Program (CIP) requirements including KYC best practices. Working knowledge of digital asset trading and blockchain technology. Comfort with an ever-changing regulatory landscape and fast-paced business environment. Experience working with business and project management tools such as Looker and JIRA. At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace and affirmative action employer. If you have a specific need that requires accommodation, please let a member of the People Team know.
Job Summary The Associate Store Leader is responsible for the day to day store operation, as well as the people who work there in the manager is not present or during any periods of absence. Duties include hiring, coaching/discipline, training, scheduling, product orders, tracking damaged/waste products, all store inventories, daily banking, daily, weekly, and monthly paperwork. The manager is on call and must have a working telephone. Job Description Experience Required: 1 to 3 years Experience Desired: Supervisory Experience, Customer Service/Retail Experience Education Required: High school diploma or equivalent Certification or Licensing Preferred: Food Safety Lifting Requirement: Up to 50 pounds Age Requirement: At least 18 years of age Job Responsibilities Assume all manager responsibilities when the manager is not present or during any periods of absence such as days off, sick leave, vacation, etc. Accurately complete daily reports and review daily close reports. Responsible for accuracy and integrity of inventory Responsible for daily bank deposits, picking up change orders, loading safe, ATM, etc. Determine and place weekly product order based on established company guidelines. Responsible for scanning in orders/vendors. All back office duties Hire, train, coach and discipline of all store personnel Plan and prepare store personnel work schedules Responsible for (direct) supervision of all shifts, using shift duty sheets to verify completion of duties Responsible for covering shifts when employees call in or don't show up Perform team member responsibilities including and not limited to cashiering Ensure compliance of store personnel with policies and procedures, including established security, sales, and record keeping procedures and practices Assist customers and respond to customer's complaints or inquiries Responsible for merchandising the store according to company guidelines Execution of promotions and marketing Manage labor according to company guidelines Responsible for multiple a day fuel pricing surveys to ensure competitive pricing of fuel About Us At Giant Eagle Inc., were more than just food, fuel and convenience. Were one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. Its why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us the one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGos, our grocery Stores through our Corporate home office we are working together to put food on shoppers tables and smiles on their faces. Were always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.
09/22/2021
Full time
Job Summary The Associate Store Leader is responsible for the day to day store operation, as well as the people who work there in the manager is not present or during any periods of absence. Duties include hiring, coaching/discipline, training, scheduling, product orders, tracking damaged/waste products, all store inventories, daily banking, daily, weekly, and monthly paperwork. The manager is on call and must have a working telephone. Job Description Experience Required: 1 to 3 years Experience Desired: Supervisory Experience, Customer Service/Retail Experience Education Required: High school diploma or equivalent Certification or Licensing Preferred: Food Safety Lifting Requirement: Up to 50 pounds Age Requirement: At least 18 years of age Job Responsibilities Assume all manager responsibilities when the manager is not present or during any periods of absence such as days off, sick leave, vacation, etc. Accurately complete daily reports and review daily close reports. Responsible for accuracy and integrity of inventory Responsible for daily bank deposits, picking up change orders, loading safe, ATM, etc. Determine and place weekly product order based on established company guidelines. Responsible for scanning in orders/vendors. All back office duties Hire, train, coach and discipline of all store personnel Plan and prepare store personnel work schedules Responsible for (direct) supervision of all shifts, using shift duty sheets to verify completion of duties Responsible for covering shifts when employees call in or don't show up Perform team member responsibilities including and not limited to cashiering Ensure compliance of store personnel with policies and procedures, including established security, sales, and record keeping procedures and practices Assist customers and respond to customer's complaints or inquiries Responsible for merchandising the store according to company guidelines Execution of promotions and marketing Manage labor according to company guidelines Responsible for multiple a day fuel pricing surveys to ensure competitive pricing of fuel About Us At Giant Eagle Inc., were more than just food, fuel and convenience. Were one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. Its why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us the one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGos, our grocery Stores through our Corporate home office we are working together to put food on shoppers tables and smiles on their faces. Were always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.
Job Summary The Associate Store Leader is responsible for the day to day store operation, as well as the people who work there in the manager is not present or during any periods of absence. Duties include hiring, coaching/discipline, training, scheduling, product orders, tracking damaged/waste products, all store inventories, daily banking, daily, weekly, and monthly paperwork. The manager is on call and must have a working telephone. Job Description Experience Required: 1 to 3 years Experience Desired: Supervisory Experience, Customer Service/Retail Experience Education Required: High school diploma or equivalent Certification or Licensing Preferred: Food Safety Lifting Requirement: Up to 50 pounds Age Requirement: At least 18 years of age Job Responsibilities Assume all manager responsibilities when the manager is not present or during any periods of absence such as days off, sick leave, vacation, etc. Accurately complete daily reports and review daily close reports. Responsible for accuracy and integrity of inventory Responsible for daily bank deposits, picking up change orders, loading safe, ATM, etc. Determine and place weekly product order based on established company guidelines. Responsible for scanning in orders/vendors. All back office duties Hire, train, coach and discipline of all store personnel Plan and prepare store personnel work schedules Responsible for (direct) supervision of all shifts, using shift duty sheets to verify completion of duties Responsible for covering shifts when employees call in or don't show up Perform team member responsibilities including and not limited to cashiering Ensure compliance of store personnel with policies and procedures, including established security, sales, and record keeping procedures and practices Assist customers and respond to customer's complaints or inquiries Responsible for merchandising the store according to company guidelines Execution of promotions and marketing Manage labor according to company guidelines Responsible for multiple a day fuel pricing surveys to ensure competitive pricing of fuel About Us At Giant Eagle Inc., were more than just food, fuel and convenience. Were one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. Its why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us the one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGos, our grocery Stores through our Corporate home office we are working together to put food on shoppers tables and smiles on their faces. Were always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.
09/22/2021
Full time
Job Summary The Associate Store Leader is responsible for the day to day store operation, as well as the people who work there in the manager is not present or during any periods of absence. Duties include hiring, coaching/discipline, training, scheduling, product orders, tracking damaged/waste products, all store inventories, daily banking, daily, weekly, and monthly paperwork. The manager is on call and must have a working telephone. Job Description Experience Required: 1 to 3 years Experience Desired: Supervisory Experience, Customer Service/Retail Experience Education Required: High school diploma or equivalent Certification or Licensing Preferred: Food Safety Lifting Requirement: Up to 50 pounds Age Requirement: At least 18 years of age Job Responsibilities Assume all manager responsibilities when the manager is not present or during any periods of absence such as days off, sick leave, vacation, etc. Accurately complete daily reports and review daily close reports. Responsible for accuracy and integrity of inventory Responsible for daily bank deposits, picking up change orders, loading safe, ATM, etc. Determine and place weekly product order based on established company guidelines. Responsible for scanning in orders/vendors. All back office duties Hire, train, coach and discipline of all store personnel Plan and prepare store personnel work schedules Responsible for (direct) supervision of all shifts, using shift duty sheets to verify completion of duties Responsible for covering shifts when employees call in or don't show up Perform team member responsibilities including and not limited to cashiering Ensure compliance of store personnel with policies and procedures, including established security, sales, and record keeping procedures and practices Assist customers and respond to customer's complaints or inquiries Responsible for merchandising the store according to company guidelines Execution of promotions and marketing Manage labor according to company guidelines Responsible for multiple a day fuel pricing surveys to ensure competitive pricing of fuel About Us At Giant Eagle Inc., were more than just food, fuel and convenience. Were one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. Its why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us the one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGos, our grocery Stores through our Corporate home office we are working together to put food on shoppers tables and smiles on their faces. Were always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.
Job Summary The Associate Store Leader is responsible for the day to day store operation, as well as the people who work there in the manager is not present or during any periods of absence. Duties include hiring, coaching/discipline, training, scheduling, product orders, tracking damaged/waste products, all store inventories, daily banking, daily, weekly, and monthly paperwork. The manager is on call and must have a working telephone. Job Description Experience Required: 1 to 3 years Experience Desired: Supervisory Experience, Customer Service/Retail Experience Education Required: High school diploma or equivalent Certification or Licensing Preferred: Food Safety Lifting Requirement: Up to 50 pounds Age Requirement: At least 18 years of age Job Responsibilities Assume all manager responsibilities when the manager is not present or during any periods of absence such as days off, sick leave, vacation, etc. Accurately complete daily reports and review daily close reports. Responsible for accuracy and integrity of inventory Responsible for daily bank deposits, picking up change orders, loading safe, ATM, etc. Determine and place weekly product order based on established company guidelines. Responsible for scanning in orders/vendors. All back office duties Hire, train, coach and discipline of all store personnel Plan and prepare store personnel work schedules Responsible for (direct) supervision of all shifts, using shift duty sheets to verify completion of duties Responsible for covering shifts when employees call in or don't show up Perform team member responsibilities including and not limited to cashiering Ensure compliance of store personnel with policies and procedures, including established security, sales, and record keeping procedures and practices Assist customers and respond to customer's complaints or inquiries Responsible for merchandising the store according to company guidelines Execution of promotions and marketing Manage labor according to company guidelines Responsible for multiple a day fuel pricing surveys to ensure competitive pricing of fuel About Us At Giant Eagle Inc., were more than just food, fuel and convenience. Were one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. Its why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us the one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGos, our grocery Stores through our Corporate home office we are working together to put food on shoppers tables and smiles on their faces. Were always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.
09/22/2021
Full time
Job Summary The Associate Store Leader is responsible for the day to day store operation, as well as the people who work there in the manager is not present or during any periods of absence. Duties include hiring, coaching/discipline, training, scheduling, product orders, tracking damaged/waste products, all store inventories, daily banking, daily, weekly, and monthly paperwork. The manager is on call and must have a working telephone. Job Description Experience Required: 1 to 3 years Experience Desired: Supervisory Experience, Customer Service/Retail Experience Education Required: High school diploma or equivalent Certification or Licensing Preferred: Food Safety Lifting Requirement: Up to 50 pounds Age Requirement: At least 18 years of age Job Responsibilities Assume all manager responsibilities when the manager is not present or during any periods of absence such as days off, sick leave, vacation, etc. Accurately complete daily reports and review daily close reports. Responsible for accuracy and integrity of inventory Responsible for daily bank deposits, picking up change orders, loading safe, ATM, etc. Determine and place weekly product order based on established company guidelines. Responsible for scanning in orders/vendors. All back office duties Hire, train, coach and discipline of all store personnel Plan and prepare store personnel work schedules Responsible for (direct) supervision of all shifts, using shift duty sheets to verify completion of duties Responsible for covering shifts when employees call in or don't show up Perform team member responsibilities including and not limited to cashiering Ensure compliance of store personnel with policies and procedures, including established security, sales, and record keeping procedures and practices Assist customers and respond to customer's complaints or inquiries Responsible for merchandising the store according to company guidelines Execution of promotions and marketing Manage labor according to company guidelines Responsible for multiple a day fuel pricing surveys to ensure competitive pricing of fuel About Us At Giant Eagle Inc., were more than just food, fuel and convenience. Were one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. Its why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us the one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGos, our grocery Stores through our Corporate home office we are working together to put food on shoppers tables and smiles on their faces. Were always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.
Job Summary The Associate Store Leader is responsible for the day to day store operation, as well as the people who work there in the manager is not present or during any periods of absence. Duties include hiring, coaching/discipline, training, scheduling, product orders, tracking damaged/waste products, all store inventories, daily banking, daily, weekly, and monthly paperwork. The manager is on call and must have a working telephone. Job Description Experience Required: 1 to 3 years Experience Desired: Supervisory Experience, Customer Service/Retail Experience Education Required: High school diploma or equivalent Certification or Licensing Preferred: Food Safety Lifting Requirement: Up to 50 pounds Age Requirement: At least 18 years of age Job Responsibilities Assume all manager responsibilities when the manager is not present or during any periods of absence such as days off, sick leave, vacation, etc. Accurately complete daily reports and review daily close reports. Responsible for accuracy and integrity of inventory Responsible for daily bank deposits, picking up change orders, loading safe, ATM, etc. Determine and place weekly product order based on established company guidelines. Responsible for scanning in orders/vendors. All Back Office duties Hire, train, coach and discipline of all store personnel Plan and prepare store personnel work schedules Responsible for (direct) supervision of all shifts, using shift duty sheets to verify completion of duties Responsible for covering shifts when employees call in or don't show up Perform team member responsibilities including and not limited to cashiering Ensure compliance of store personnel with policies and procedures, including established security, sales, and record keeping procedures and practices Assist customers and respond to customer's complaints or inquiries Responsible for merchandising the store according to company guidelines Execution of promotions and marketing Manage labor according to company guidelines Responsible for multiple a day fuel pricing surveys to ensure competitive pricing of fuel About Us At Giant Eagle Inc., we?re more than just food, fuel and convenience. We?re one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us the one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGo's, our grocery Stores through our Corporate home office we are working together to put food on shopper's tables? and smiles on their faces. We?re always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.
09/22/2021
Full time
Job Summary The Associate Store Leader is responsible for the day to day store operation, as well as the people who work there in the manager is not present or during any periods of absence. Duties include hiring, coaching/discipline, training, scheduling, product orders, tracking damaged/waste products, all store inventories, daily banking, daily, weekly, and monthly paperwork. The manager is on call and must have a working telephone. Job Description Experience Required: 1 to 3 years Experience Desired: Supervisory Experience, Customer Service/Retail Experience Education Required: High school diploma or equivalent Certification or Licensing Preferred: Food Safety Lifting Requirement: Up to 50 pounds Age Requirement: At least 18 years of age Job Responsibilities Assume all manager responsibilities when the manager is not present or during any periods of absence such as days off, sick leave, vacation, etc. Accurately complete daily reports and review daily close reports. Responsible for accuracy and integrity of inventory Responsible for daily bank deposits, picking up change orders, loading safe, ATM, etc. Determine and place weekly product order based on established company guidelines. Responsible for scanning in orders/vendors. All Back Office duties Hire, train, coach and discipline of all store personnel Plan and prepare store personnel work schedules Responsible for (direct) supervision of all shifts, using shift duty sheets to verify completion of duties Responsible for covering shifts when employees call in or don't show up Perform team member responsibilities including and not limited to cashiering Ensure compliance of store personnel with policies and procedures, including established security, sales, and record keeping procedures and practices Assist customers and respond to customer's complaints or inquiries Responsible for merchandising the store according to company guidelines Execution of promotions and marketing Manage labor according to company guidelines Responsible for multiple a day fuel pricing surveys to ensure competitive pricing of fuel About Us At Giant Eagle Inc., we?re more than just food, fuel and convenience. We?re one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us the one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGo's, our grocery Stores through our Corporate home office we are working together to put food on shopper's tables? and smiles on their faces. We?re always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.
Job Summary The Associate Store Leader is responsible for the day to day store operation, as well as the people who work there in the manager is not present or during any periods of absence. Duties include hiring, coaching/discipline, training, scheduling, product orders, tracking damaged/waste products, all store inventories, daily banking, daily, weekly, and monthly paperwork. The manager is on call and must have a working telephone. Job Description Experience Required: 1 to 3 years Experience Desired: Supervisory Experience, Customer Service/Retail Experience Education Required: High school diploma or equivalent Certification or Licensing Preferred: Food Safety Lifting Requirement: Up to 50 pounds Age Requirement: At least 18 years of age Job Responsibilities Assume all manager responsibilities when the manager is not present or during any periods of absence such as days off, sick leave, vacation, etc. Accurately complete daily reports and review daily close reports. Responsible for accuracy and integrity of inventory Responsible for daily bank deposits, picking up change orders, loading safe, ATM, etc. Determine and place weekly product order based on established company guidelines. Responsible for scanning in orders/vendors. All back office duties Hire, train, coach and discipline of all store personnel Plan and prepare store personnel work schedules Responsible for (direct) supervision of all shifts, using shift duty sheets to verify completion of duties Responsible for covering shifts when employees call in or don't show up Perform team member responsibilities including and not limited to cashiering Ensure compliance of store personnel with policies and procedures, including established security, sales, and record keeping procedures and practices Assist customers and respond to customer's complaints or inquiries Responsible for merchandising the store according to company guidelines Execution of promotions and marketing Manage labor according to company guidelines Responsible for multiple a day fuel pricing surveys to ensure competitive pricing of fuel About Us At Giant Eagle Inc., were more than just food, fuel and convenience. Were one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. Its why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us the one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGos, our grocery Stores through our Corporate home office we are working together to put food on shoppers tables and smiles on their faces. Were always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.
09/22/2021
Full time
Job Summary The Associate Store Leader is responsible for the day to day store operation, as well as the people who work there in the manager is not present or during any periods of absence. Duties include hiring, coaching/discipline, training, scheduling, product orders, tracking damaged/waste products, all store inventories, daily banking, daily, weekly, and monthly paperwork. The manager is on call and must have a working telephone. Job Description Experience Required: 1 to 3 years Experience Desired: Supervisory Experience, Customer Service/Retail Experience Education Required: High school diploma or equivalent Certification or Licensing Preferred: Food Safety Lifting Requirement: Up to 50 pounds Age Requirement: At least 18 years of age Job Responsibilities Assume all manager responsibilities when the manager is not present or during any periods of absence such as days off, sick leave, vacation, etc. Accurately complete daily reports and review daily close reports. Responsible for accuracy and integrity of inventory Responsible for daily bank deposits, picking up change orders, loading safe, ATM, etc. Determine and place weekly product order based on established company guidelines. Responsible for scanning in orders/vendors. All back office duties Hire, train, coach and discipline of all store personnel Plan and prepare store personnel work schedules Responsible for (direct) supervision of all shifts, using shift duty sheets to verify completion of duties Responsible for covering shifts when employees call in or don't show up Perform team member responsibilities including and not limited to cashiering Ensure compliance of store personnel with policies and procedures, including established security, sales, and record keeping procedures and practices Assist customers and respond to customer's complaints or inquiries Responsible for merchandising the store according to company guidelines Execution of promotions and marketing Manage labor according to company guidelines Responsible for multiple a day fuel pricing surveys to ensure competitive pricing of fuel About Us At Giant Eagle Inc., were more than just food, fuel and convenience. Were one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. Its why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us the one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGos, our grocery Stores through our Corporate home office we are working together to put food on shoppers tables and smiles on their faces. Were always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.
Job Summary The Associate Store Leader is responsible for the day to day store operation, as well as the people who work there in the manager is not present or during any periods of absence. Duties include hiring, coaching/discipline, training, scheduling, product orders, tracking damaged/waste products, all store inventories, daily banking, daily, weekly, and monthly paperwork. The manager is on call and must have a working telephone. Job Description Experience Required: 1 to 3 years Experience Desired: Supervisory Experience, Customer Service/Retail Experience Education Required: High school diploma or equivalent Certification or Licensing Preferred: Food Safety Lifting Requirement: Up to 50 pounds Age Requirement: At least 18 years of age Job Responsibilities Assume all manager responsibilities when the manager is not present or during any periods of absence such as days off, sick leave, vacation, etc. Accurately complete daily reports and review daily close reports. Responsible for accuracy and integrity of inventory Responsible for daily bank deposits, picking up change orders, loading safe, ATM, etc. Determine and place weekly product order based on established company guidelines. Responsible for scanning in orders/vendors. All back office duties Hire, train, coach and discipline of all store personnel Plan and prepare store personnel work schedules Responsible for (direct) supervision of all shifts, using shift duty sheets to verify completion of duties Responsible for covering shifts when employees call in or don't show up Perform team member responsibilities including and not limited to cashiering Ensure compliance of store personnel with policies and procedures, including established security, sales, and record keeping procedures and practices Assist customers and respond to customer's complaints or inquiries Responsible for merchandising the store according to company guidelines Execution of promotions and marketing Manage labor according to company guidelines Responsible for multiple a day fuel pricing surveys to ensure competitive pricing of fuel About Us At Giant Eagle Inc., were more than just food, fuel and convenience. Were one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. Its why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us the one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGos, our grocery Stores through our Corporate home office we are working together to put food on shoppers tables and smiles on their faces. Were always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.
09/22/2021
Full time
Job Summary The Associate Store Leader is responsible for the day to day store operation, as well as the people who work there in the manager is not present or during any periods of absence. Duties include hiring, coaching/discipline, training, scheduling, product orders, tracking damaged/waste products, all store inventories, daily banking, daily, weekly, and monthly paperwork. The manager is on call and must have a working telephone. Job Description Experience Required: 1 to 3 years Experience Desired: Supervisory Experience, Customer Service/Retail Experience Education Required: High school diploma or equivalent Certification or Licensing Preferred: Food Safety Lifting Requirement: Up to 50 pounds Age Requirement: At least 18 years of age Job Responsibilities Assume all manager responsibilities when the manager is not present or during any periods of absence such as days off, sick leave, vacation, etc. Accurately complete daily reports and review daily close reports. Responsible for accuracy and integrity of inventory Responsible for daily bank deposits, picking up change orders, loading safe, ATM, etc. Determine and place weekly product order based on established company guidelines. Responsible for scanning in orders/vendors. All back office duties Hire, train, coach and discipline of all store personnel Plan and prepare store personnel work schedules Responsible for (direct) supervision of all shifts, using shift duty sheets to verify completion of duties Responsible for covering shifts when employees call in or don't show up Perform team member responsibilities including and not limited to cashiering Ensure compliance of store personnel with policies and procedures, including established security, sales, and record keeping procedures and practices Assist customers and respond to customer's complaints or inquiries Responsible for merchandising the store according to company guidelines Execution of promotions and marketing Manage labor according to company guidelines Responsible for multiple a day fuel pricing surveys to ensure competitive pricing of fuel About Us At Giant Eagle Inc., were more than just food, fuel and convenience. Were one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. Its why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us the one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGos, our grocery Stores through our Corporate home office we are working together to put food on shoppers tables and smiles on their faces. Were always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.
Job Summary The Associate Store Leader is responsible for the day to day store operation, as well as the people who work there in the manager is not present or during any periods of absence. Duties include hiring, coaching/discipline, training, scheduling, product orders, tracking damaged/waste products, all store inventories, daily banking, daily, weekly, and monthly paperwork. The manager is on call and must have a working telephone. Job Description Experience Required: 1 to 3 years Experience Desired: Supervisory Experience, Customer Service/Retail Experience Education Required: High school diploma or equivalent Certification or Licensing Preferred: Food Safety Lifting Requirement: Up to 50 pounds Age Requirement: At least 18 years of age Job Responsibilities Assume all manager responsibilities when the manager is not present or during any periods of absence such as days off, sick leave, vacation, etc. Accurately complete daily reports and review daily close reports. Responsible for accuracy and integrity of inventory Responsible for daily bank deposits, picking up change orders, loading safe, ATM, etc. Determine and place weekly product order based on established company guidelines. Responsible for scanning in orders/vendors. All back office duties Hire, train, coach and discipline of all store personnel Plan and prepare store personnel work schedules Responsible for (direct) supervision of all shifts, using shift duty sheets to verify completion of duties Responsible for covering shifts when employees call in or don't show up Perform team member responsibilities including and not limited to cashiering Ensure compliance of store personnel with policies and procedures, including established security, sales, and record keeping procedures and practices Assist customers and respond to customer's complaints or inquiries Responsible for merchandising the store according to company guidelines Execution of promotions and marketing Manage labor according to company guidelines Responsible for multiple a day fuel pricing surveys to ensure competitive pricing of fuel About Us At Giant Eagle Inc., were more than just food, fuel and convenience. Were one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. Its why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us the one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGos, our grocery Stores through our Corporate home office we are working together to put food on shoppers tables and smiles on their faces. Were always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.
09/22/2021
Full time
Job Summary The Associate Store Leader is responsible for the day to day store operation, as well as the people who work there in the manager is not present or during any periods of absence. Duties include hiring, coaching/discipline, training, scheduling, product orders, tracking damaged/waste products, all store inventories, daily banking, daily, weekly, and monthly paperwork. The manager is on call and must have a working telephone. Job Description Experience Required: 1 to 3 years Experience Desired: Supervisory Experience, Customer Service/Retail Experience Education Required: High school diploma or equivalent Certification or Licensing Preferred: Food Safety Lifting Requirement: Up to 50 pounds Age Requirement: At least 18 years of age Job Responsibilities Assume all manager responsibilities when the manager is not present or during any periods of absence such as days off, sick leave, vacation, etc. Accurately complete daily reports and review daily close reports. Responsible for accuracy and integrity of inventory Responsible for daily bank deposits, picking up change orders, loading safe, ATM, etc. Determine and place weekly product order based on established company guidelines. Responsible for scanning in orders/vendors. All back office duties Hire, train, coach and discipline of all store personnel Plan and prepare store personnel work schedules Responsible for (direct) supervision of all shifts, using shift duty sheets to verify completion of duties Responsible for covering shifts when employees call in or don't show up Perform team member responsibilities including and not limited to cashiering Ensure compliance of store personnel with policies and procedures, including established security, sales, and record keeping procedures and practices Assist customers and respond to customer's complaints or inquiries Responsible for merchandising the store according to company guidelines Execution of promotions and marketing Manage labor according to company guidelines Responsible for multiple a day fuel pricing surveys to ensure competitive pricing of fuel About Us At Giant Eagle Inc., were more than just food, fuel and convenience. Were one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. Its why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us the one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGos, our grocery Stores through our Corporate home office we are working together to put food on shoppers tables and smiles on their faces. Were always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.
WSFS Bank is currently seeking a Portfolio Manager. The Portfolio Manager will manage a portfolio of existing commercial real estate customer relationships as assigned by the commercial real estate lending team leader or department manager. The incumbent will have overall responsibility for the daily servicing of these commercial relationships, which involves the management of existing loan and deposit accounts as well as the sale of additional credit and non-credit products, including corporate cash management and on-line banking services, as deemed appropriate. The incumbent will serve as the "gatekeeper" for the recommendation or direct sale of other Bank products and services in an effort to increase depth of the banking relationship and the overall customer contribution and profitability margin of the assigned portfolio. The incumbent will also work closely with the Team Leader or Department Manager to support the credit administration needs of that Manager's customer portfolio as well as interview customers to develop information concerning their business, financial condition and operating performance, as well as to evaluate financing needs. The work experience and training of the individual would dictate the complexity of the customer relationships managed, any credit authority extended, and the designation of the Portfolio Manager. The incumbent will be required to travel within the bank's "footprint" to branch locations and visit commercial customers at their place of business. This is a full-time, 40 hour per week, Monday - Friday, 8 am - 5 pm position, located in Wayne or Philadelphia, PA Minimum Qualifications: Must have a Bachelor's degree, preferably in a business related field but will accept equivalent experience in retail and commercial banking divisions. Must have a minimum 3-5 years of relevant experience in commercial real estate lending. The incumbent must have effective sales skills and superior customer service skills. Must have strong knowledge of commercial and consumer loan and deposit products. This individual must also be self-motivated and able to work with minimal supervision. The incumbent must have excellent written and oral communication skills, as well as excellent listening ability and presentation skills. WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at How do you get to be nearly 200 years old in a world that's constantly changing? For us, the answer has always been the same: create a team of Associates who are passionate about serving the community, and success will follow. Our Mission and Values serve as essential reminders about who we are and how we do business. WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics
09/14/2021
Full time
WSFS Bank is currently seeking a Portfolio Manager. The Portfolio Manager will manage a portfolio of existing commercial real estate customer relationships as assigned by the commercial real estate lending team leader or department manager. The incumbent will have overall responsibility for the daily servicing of these commercial relationships, which involves the management of existing loan and deposit accounts as well as the sale of additional credit and non-credit products, including corporate cash management and on-line banking services, as deemed appropriate. The incumbent will serve as the "gatekeeper" for the recommendation or direct sale of other Bank products and services in an effort to increase depth of the banking relationship and the overall customer contribution and profitability margin of the assigned portfolio. The incumbent will also work closely with the Team Leader or Department Manager to support the credit administration needs of that Manager's customer portfolio as well as interview customers to develop information concerning their business, financial condition and operating performance, as well as to evaluate financing needs. The work experience and training of the individual would dictate the complexity of the customer relationships managed, any credit authority extended, and the designation of the Portfolio Manager. The incumbent will be required to travel within the bank's "footprint" to branch locations and visit commercial customers at their place of business. This is a full-time, 40 hour per week, Monday - Friday, 8 am - 5 pm position, located in Wayne or Philadelphia, PA Minimum Qualifications: Must have a Bachelor's degree, preferably in a business related field but will accept equivalent experience in retail and commercial banking divisions. Must have a minimum 3-5 years of relevant experience in commercial real estate lending. The incumbent must have effective sales skills and superior customer service skills. Must have strong knowledge of commercial and consumer loan and deposit products. This individual must also be self-motivated and able to work with minimal supervision. The incumbent must have excellent written and oral communication skills, as well as excellent listening ability and presentation skills. WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at How do you get to be nearly 200 years old in a world that's constantly changing? For us, the answer has always been the same: create a team of Associates who are passionate about serving the community, and success will follow. Our Mission and Values serve as essential reminders about who we are and how we do business. WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics
Purpose of Job This role will be located in the Home Office in San Antonio, or at one of our regional offices/remote with frequent travel to the Home Office. Responsible for leading the Anti-Money Laundering (AML) Bank Secrecy Act (BSA) programs to deliver quality and ongoing sustainability of operational functions to include Financial Investigations, Know Your Customer, and OFAC. Oversight of and maintains a governance program, including policies, procedures, and controls to effectively manage the risk of money laundering arising from USAA's operations, and setting and implementing the strategic direction for USAA Federal Savings Bank ("FSB"), USAA Savings Bank ("USB") (collectively "Banks"), P&C, LifeCo, and the overall Enterprise. Sets the standards and provides guidance and support across USAA around member onboarding, due diligence, transaction monitoring, and screening activities for compliance with anti-money laundering and sanctions expectations and related regulatory requirements to ensure deliverables align to USAA and regulatory requirements. Job Requirements Managerial Responsibilities * Leads the design and implementation of the Anti-Money Laundering (AML) Compliance risk management strategies, taking into account business strategy and nuanced supervisory expectations, including how they apply in a matrixed commercial environment. * Oversees teams responsible for regulatory, complex, and critical issues covering USAA as related to the Bank Secrecy Act (BSA)/AML regulatory requirements as well as key enterprise functions. * Exemplifies USAA's mission, core values, culture and desired behaviors - including a culture of compliance risk management. * Develops talent to deliver objectives aligned to the mission; including the identification, development, advancement and retention of talent with requisite compliance capabilities as well as providing leadership and overseeing performance management and staff development activities. * Leads the operational planning of implementation of the AML program for the Bank and Enterprise-including core business processes and technologies. * Oversees execution of AML Compliance initiatives and projects across the banks and the enterprise. * Holds self and others Accountable for meeting commitments by setting and clearly communicating expectations, roles, and responsibilities to others relative to AML Compliance. * Responsible for funding, budgeting and execution of AML initiatives and projects across the businesses and legal entities. Technical and Risk Responsibilities * Responsible for overseeing and governing AML Compliance related activities and actions for the Banks' and the enterprise. * Provides independent oversight to risk management practices across AML Compliance activities. * Formulates and executes a multi-year strategy for a best-in-class AML Compliance program, including AML strategy and analytics across various financial products in the Banks' and various AML Compliance programs across the enterprise. * Identifies and assesses the Banks' AML inherent and control risk, incorporates the outcomes into strategy and risk management oversight practices, and reports the results to the bank board and senior management. * Reviews, addresses, and escalates significant AML issues and activities to Executive Council and/or the appropriate governance committee and its members. * Develops, communicates and reinforces the Banks' risk tolerance and risk appetite statement and associated limits related to AML activities, including how they apply to banking operations. * Monitors the Banks' adherence to AML-related policies and timely closure of AML-related issues and engages in ongoing communication with front line units regarding adherence to AML requirements. * Oversees the monitoring and analysis of AML-related trends, patterns, and external factors impacting the risk levels of the Banks' and communicates and provides recommendations. * Proactively manages relationship and communications with U.S. regulators and internal audit staff for AML Compliance matters, including management of examinations, audits, document production and issue responses. * Liaises with regulatory agencies and other internal control groups on AML related issues -- takes accountability for responding to Matters Requiring Attention (MRAs) and Matters Requiring Immediate Attention (MRIAs) issued by supervisory bodies. * Leads change management activities in connection with MRAs and/or broader regulatory changes. Governance Committees Interacts with or participates in enterprise governance committees, such as: * Bank Compliance Committee * Enterprise and Bank New Activities Approval Committee * USAA Financial Crimes Compliance Committee * Enterprise Compliance Risk Committee * Enterprise Information Governance Committee * Shared Services New Activities Approval Committee Education * Bachelor's degree is required. * Advanced degree such as MBA or Juris Doctorate (JD) is preferred. Experience * A minimum of 12 years of experience in technical discipline (e.g. AML compliance) with a proven track record leading comparable operations. Vast knowledge of the U.S regulatory environment with emphasis on the BSA, USA PATRIOT Act and OFAC programs is required. * A minimum of 8 years of people leadership experience in building, managing and/or developing high-performing teams is required. * Proven experience establishing, implementing and overseeing large financial institution(s) AML program * Extensive background in understanding, evaluating, and monitoring risks in adherence to policies * Demonstrated ability to communicate at all levels of an organization including Board of Directors and Committee members; must also have experience communicating with regulatory agencies * A minimum of 8 years of relevant experience in a large financial institution ($100 billion +), including 5+ years post-Dodd Frank, in a supervisory role as a regulator, in a senior role directly interacting with regulators, or in a senior staff role within an AML department is preferred. Regulatory Understanding* * Federal regulations and supervisory guidance: 12 CFR Part 30, including Appendices A through E * 12 CFR 9 - Bank Fiduciary Activities * Federal Reserve Supervisory Guidance Documents: * SR 08-08 (Compliance Risk Management Programs) * Bank Holding Company Examination Manual * Federal Reserve proposals concerning Board effectiveness and core principles of effective senior management, management of business lines, and independent risk management and controls * OCC Supervisory Guidance Documents: Large Bank Supervision Handbook; Corporate and Risk Governance Handbook; and key OCC bulletins (New Products and Services Risk Management; Third Party Risk Management) * FFIEC: BSA/AML Manual; IT/Cyber Handbooks * CFPB: Consumer Protection Regulations; UDAAP * Regulatory understanding is for illustrative purposes. Roles would need an understanding of all federal and state laws and regulatory guidance applicable to the organization and responsibilities of the role. Note: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be an exhaustive list of all duties, responsibilities and qualifications of employees assigned this job. Certifications Industry certification such as Certified Anti-Money Laundering Specialist (CAMS) is preferred. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is $312,600- $562,900. Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Stipend: As an EMG Member, you will receive an annual stipend (amounts determined by level) which will be paid in quarterly installments. Medical Stipend: As a Senior Officer, you will receive an Annual Medical Stipend for you and your spouse Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details. USAA Total Rewards THIS POSTING WILL BE AVAILABLE TO INTERNAL CANDIDATES UNTIL 11:59PM ON SUNDAY, MARCH 14
03/24/2021
Full time
Purpose of Job This role will be located in the Home Office in San Antonio, or at one of our regional offices/remote with frequent travel to the Home Office. Responsible for leading the Anti-Money Laundering (AML) Bank Secrecy Act (BSA) programs to deliver quality and ongoing sustainability of operational functions to include Financial Investigations, Know Your Customer, and OFAC. Oversight of and maintains a governance program, including policies, procedures, and controls to effectively manage the risk of money laundering arising from USAA's operations, and setting and implementing the strategic direction for USAA Federal Savings Bank ("FSB"), USAA Savings Bank ("USB") (collectively "Banks"), P&C, LifeCo, and the overall Enterprise. Sets the standards and provides guidance and support across USAA around member onboarding, due diligence, transaction monitoring, and screening activities for compliance with anti-money laundering and sanctions expectations and related regulatory requirements to ensure deliverables align to USAA and regulatory requirements. Job Requirements Managerial Responsibilities * Leads the design and implementation of the Anti-Money Laundering (AML) Compliance risk management strategies, taking into account business strategy and nuanced supervisory expectations, including how they apply in a matrixed commercial environment. * Oversees teams responsible for regulatory, complex, and critical issues covering USAA as related to the Bank Secrecy Act (BSA)/AML regulatory requirements as well as key enterprise functions. * Exemplifies USAA's mission, core values, culture and desired behaviors - including a culture of compliance risk management. * Develops talent to deliver objectives aligned to the mission; including the identification, development, advancement and retention of talent with requisite compliance capabilities as well as providing leadership and overseeing performance management and staff development activities. * Leads the operational planning of implementation of the AML program for the Bank and Enterprise-including core business processes and technologies. * Oversees execution of AML Compliance initiatives and projects across the banks and the enterprise. * Holds self and others Accountable for meeting commitments by setting and clearly communicating expectations, roles, and responsibilities to others relative to AML Compliance. * Responsible for funding, budgeting and execution of AML initiatives and projects across the businesses and legal entities. Technical and Risk Responsibilities * Responsible for overseeing and governing AML Compliance related activities and actions for the Banks' and the enterprise. * Provides independent oversight to risk management practices across AML Compliance activities. * Formulates and executes a multi-year strategy for a best-in-class AML Compliance program, including AML strategy and analytics across various financial products in the Banks' and various AML Compliance programs across the enterprise. * Identifies and assesses the Banks' AML inherent and control risk, incorporates the outcomes into strategy and risk management oversight practices, and reports the results to the bank board and senior management. * Reviews, addresses, and escalates significant AML issues and activities to Executive Council and/or the appropriate governance committee and its members. * Develops, communicates and reinforces the Banks' risk tolerance and risk appetite statement and associated limits related to AML activities, including how they apply to banking operations. * Monitors the Banks' adherence to AML-related policies and timely closure of AML-related issues and engages in ongoing communication with front line units regarding adherence to AML requirements. * Oversees the monitoring and analysis of AML-related trends, patterns, and external factors impacting the risk levels of the Banks' and communicates and provides recommendations. * Proactively manages relationship and communications with U.S. regulators and internal audit staff for AML Compliance matters, including management of examinations, audits, document production and issue responses. * Liaises with regulatory agencies and other internal control groups on AML related issues -- takes accountability for responding to Matters Requiring Attention (MRAs) and Matters Requiring Immediate Attention (MRIAs) issued by supervisory bodies. * Leads change management activities in connection with MRAs and/or broader regulatory changes. Governance Committees Interacts with or participates in enterprise governance committees, such as: * Bank Compliance Committee * Enterprise and Bank New Activities Approval Committee * USAA Financial Crimes Compliance Committee * Enterprise Compliance Risk Committee * Enterprise Information Governance Committee * Shared Services New Activities Approval Committee Education * Bachelor's degree is required. * Advanced degree such as MBA or Juris Doctorate (JD) is preferred. Experience * A minimum of 12 years of experience in technical discipline (e.g. AML compliance) with a proven track record leading comparable operations. Vast knowledge of the U.S regulatory environment with emphasis on the BSA, USA PATRIOT Act and OFAC programs is required. * A minimum of 8 years of people leadership experience in building, managing and/or developing high-performing teams is required. * Proven experience establishing, implementing and overseeing large financial institution(s) AML program * Extensive background in understanding, evaluating, and monitoring risks in adherence to policies * Demonstrated ability to communicate at all levels of an organization including Board of Directors and Committee members; must also have experience communicating with regulatory agencies * A minimum of 8 years of relevant experience in a large financial institution ($100 billion +), including 5+ years post-Dodd Frank, in a supervisory role as a regulator, in a senior role directly interacting with regulators, or in a senior staff role within an AML department is preferred. Regulatory Understanding* * Federal regulations and supervisory guidance: 12 CFR Part 30, including Appendices A through E * 12 CFR 9 - Bank Fiduciary Activities * Federal Reserve Supervisory Guidance Documents: * SR 08-08 (Compliance Risk Management Programs) * Bank Holding Company Examination Manual * Federal Reserve proposals concerning Board effectiveness and core principles of effective senior management, management of business lines, and independent risk management and controls * OCC Supervisory Guidance Documents: Large Bank Supervision Handbook; Corporate and Risk Governance Handbook; and key OCC bulletins (New Products and Services Risk Management; Third Party Risk Management) * FFIEC: BSA/AML Manual; IT/Cyber Handbooks * CFPB: Consumer Protection Regulations; UDAAP * Regulatory understanding is for illustrative purposes. Roles would need an understanding of all federal and state laws and regulatory guidance applicable to the organization and responsibilities of the role. Note: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be an exhaustive list of all duties, responsibilities and qualifications of employees assigned this job. Certifications Industry certification such as Certified Anti-Money Laundering Specialist (CAMS) is preferred. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is $312,600- $562,900. Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Stipend: As an EMG Member, you will receive an annual stipend (amounts determined by level) which will be paid in quarterly installments. Medical Stipend: As a Senior Officer, you will receive an Annual Medical Stipend for you and your spouse Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details. USAA Total Rewards THIS POSTING WILL BE AVAILABLE TO INTERNAL CANDIDATES UNTIL 11:59PM ON SUNDAY, MARCH 14
JOB SUMMARY Branch Operations Coordinator is primarily responsible for providing daily operational assistance in accordance with the guidelines and objectives set forth by the Bank. Deliver excellent customer service experiences to both prospective and existing clients while ensuring compliance requirements are met. ESSENTIAL FUNCTIONS Works closely and provides input to the Assistant Branch Manager and Branch Manager to fulfill the daily requirements needed to continually improve branch performance. Authorized to approve within allowable limits: Wire Transfers; Overdrafts; Items on NSF report and (PNET) supply order. Has authority in the absence of the Branch Manager for all logs and monthly self assessment reports. Directly responsible for monitoring and facilitating all monetary transactions in accordance with bank policy. Oversees Financial Services Associates in the performance of their duties while providing operational approval and instruction. When applicable, responsible to ensure branch is in proof. Communicates and implements branch policies and procedures. Provides training and guidance to staff to ensure transactions are processed accurately and efficiently by using in-depth policy and procedural knowledge to also handle complex transactions and issues. Conducts daily and weekly operations, sales and service meetings and de-briefing sessions in accordance with Bank operations, sales and service standards. Establishes new accounts; interview loan applicants and assist in the application process. Has full access to confidential reports via *Dashboard* in order to print and update various lists. Solicits and promotes new business by actively selling Bank products. Conducts tele-consulting and other sales campaigns while referring business to other units of the Bank. Positively encourages the delivery of exceptional customer service, team sales referrals and campaign participation. Follows-up on selected sales leads. Ensures product suitability as needed. With the assistance of other designated staff members, functions as primary dual control for platform, night depository processing, vault opening/closing, ATM proof and replenishment. Oversees branch scheduling and timekeeping process. Open and/or closing the branch in the absence of the Branch/Assistant Branch Manager. Cover other branches as necessary. Work weekends and/or extended hours as required. Assists with branch audits and reporting to ensure that the branch is operating in compliance with Federal and State banking requirements. Adheres to all Banking procedures and advises the Security Department of any security breaches. Participates in meetings held by Retail Regional Management; travel to work related seminars. Based on established policies and procedures, processes transactions accurately and efficiently to build customer confidence and trust. Maintains the highest individual level of customer service standards while consistently exceeding customer expectations. Lobby-leads as needed to manage customer traffic flows, customer greeting and satisfaction. Trains branch personnel and identifies and reports any employee grievances or conflicts. Create workforce stability by cultivating an engaged, spirited and performance-oriented team. Creates a positive team environment in the branch by modeling appropriate behaviors. Represents the company in various civic and community functions to further enhance its image while developing additional business contacts. Performs special projects, and additional duties and responsibilities as required. Where applicable and when performing the responsibilities of the job, employees are accountable to maintain Sarbanes-Oxley compliance and adhere to internal control policies and procedures. Job Requirements: EDUCATION AND EXPERIENCE High school diploma or equivalent, some college preferred. Two to three years related work experience. KNOWLEDGE, SKILLS AND ABILITIES Broad knowledge of Bank policies and procedures, services and products. Extensive knowledge of branch operations and regulatory requirements. Excellent organizational, communication and interpersonal skills. Excellent cash-handling skills. Good analytical and problem-solving skills. Self-motivated and self-directed. Computer literate with proficiency in Microsoft Word and Microsoft Excel. NEW YORK COMMUNITY BANK. Based in Westbury, NY, New York Community Bank is a New York State-chartered savings bank serving customers throughout Metro New York, New Jersey, Ohio, Arizona and Florida. New York Community Bank serves customers through over 200 branches featuring a divisional structure: Queens County Savings Bank, Roslyn Savings Bank, Richmond County Savings Bank, Roosevelt Savings Bank and Atlantic Bank in New York; Garden State Community Bank in New Jersey; Ohio Savings Bank in Ohio; and AmTrust Bank in Florida and Arizona. With a longstanding reputation of strength, stability and service, NYCB is proud to be committed to the communities it serves. To learn more about the NYCB Family of Banks visit us at . Help recruit top talent for NYCB through the employee referral program. All NYCB employees are encouraged to submit referrals. Locate top talent right in the community where you live, work and play. Amazing individuals are all around be sure to let them know how they can become a part of the NYCB family. NYCB is an equal opportunity employer that prohibits discrimination on the basis of race, color, age, sex, national origin, ethnicity, religion, marital status, disability, military status, veteran status, domestic violence victim status, gender identity or expression, sexual orientation, genetic information and any other classification protected by applicable federal, state, or local law or ordinance. This policy against discrimination applies to all terms and conditions of employment including, but not limited to: recruitment and selection, promotion and demotion, transfer, training and development, compensation, benefits, leaves of absence and termination. NYCB will consider reasonable accommodations for employees and applicants with disabilities, as well as accommodations that are necessary for an employee to practice their religious faith.
01/25/2021
Full time
JOB SUMMARY Branch Operations Coordinator is primarily responsible for providing daily operational assistance in accordance with the guidelines and objectives set forth by the Bank. Deliver excellent customer service experiences to both prospective and existing clients while ensuring compliance requirements are met. ESSENTIAL FUNCTIONS Works closely and provides input to the Assistant Branch Manager and Branch Manager to fulfill the daily requirements needed to continually improve branch performance. Authorized to approve within allowable limits: Wire Transfers; Overdrafts; Items on NSF report and (PNET) supply order. Has authority in the absence of the Branch Manager for all logs and monthly self assessment reports. Directly responsible for monitoring and facilitating all monetary transactions in accordance with bank policy. Oversees Financial Services Associates in the performance of their duties while providing operational approval and instruction. When applicable, responsible to ensure branch is in proof. Communicates and implements branch policies and procedures. Provides training and guidance to staff to ensure transactions are processed accurately and efficiently by using in-depth policy and procedural knowledge to also handle complex transactions and issues. Conducts daily and weekly operations, sales and service meetings and de-briefing sessions in accordance with Bank operations, sales and service standards. Establishes new accounts; interview loan applicants and assist in the application process. Has full access to confidential reports via *Dashboard* in order to print and update various lists. Solicits and promotes new business by actively selling Bank products. Conducts tele-consulting and other sales campaigns while referring business to other units of the Bank. Positively encourages the delivery of exceptional customer service, team sales referrals and campaign participation. Follows-up on selected sales leads. Ensures product suitability as needed. With the assistance of other designated staff members, functions as primary dual control for platform, night depository processing, vault opening/closing, ATM proof and replenishment. Oversees branch scheduling and timekeeping process. Open and/or closing the branch in the absence of the Branch/Assistant Branch Manager. Cover other branches as necessary. Work weekends and/or extended hours as required. Assists with branch audits and reporting to ensure that the branch is operating in compliance with Federal and State banking requirements. Adheres to all Banking procedures and advises the Security Department of any security breaches. Participates in meetings held by Retail Regional Management; travel to work related seminars. Based on established policies and procedures, processes transactions accurately and efficiently to build customer confidence and trust. Maintains the highest individual level of customer service standards while consistently exceeding customer expectations. Lobby-leads as needed to manage customer traffic flows, customer greeting and satisfaction. Trains branch personnel and identifies and reports any employee grievances or conflicts. Create workforce stability by cultivating an engaged, spirited and performance-oriented team. Creates a positive team environment in the branch by modeling appropriate behaviors. Represents the company in various civic and community functions to further enhance its image while developing additional business contacts. Performs special projects, and additional duties and responsibilities as required. Where applicable and when performing the responsibilities of the job, employees are accountable to maintain Sarbanes-Oxley compliance and adhere to internal control policies and procedures. Job Requirements: EDUCATION AND EXPERIENCE High school diploma or equivalent, some college preferred. Two to three years related work experience. KNOWLEDGE, SKILLS AND ABILITIES Broad knowledge of Bank policies and procedures, services and products. Extensive knowledge of branch operations and regulatory requirements. Excellent organizational, communication and interpersonal skills. Excellent cash-handling skills. Good analytical and problem-solving skills. Self-motivated and self-directed. Computer literate with proficiency in Microsoft Word and Microsoft Excel. NEW YORK COMMUNITY BANK. Based in Westbury, NY, New York Community Bank is a New York State-chartered savings bank serving customers throughout Metro New York, New Jersey, Ohio, Arizona and Florida. New York Community Bank serves customers through over 200 branches featuring a divisional structure: Queens County Savings Bank, Roslyn Savings Bank, Richmond County Savings Bank, Roosevelt Savings Bank and Atlantic Bank in New York; Garden State Community Bank in New Jersey; Ohio Savings Bank in Ohio; and AmTrust Bank in Florida and Arizona. With a longstanding reputation of strength, stability and service, NYCB is proud to be committed to the communities it serves. To learn more about the NYCB Family of Banks visit us at . Help recruit top talent for NYCB through the employee referral program. All NYCB employees are encouraged to submit referrals. Locate top talent right in the community where you live, work and play. Amazing individuals are all around be sure to let them know how they can become a part of the NYCB family. NYCB is an equal opportunity employer that prohibits discrimination on the basis of race, color, age, sex, national origin, ethnicity, religion, marital status, disability, military status, veteran status, domestic violence victim status, gender identity or expression, sexual orientation, genetic information and any other classification protected by applicable federal, state, or local law or ordinance. This policy against discrimination applies to all terms and conditions of employment including, but not limited to: recruitment and selection, promotion and demotion, transfer, training and development, compensation, benefits, leaves of absence and termination. NYCB will consider reasonable accommodations for employees and applicants with disabilities, as well as accommodations that are necessary for an employee to practice their religious faith.