Discover. A brighter future. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: At Discover, be part of a culture where diversity, teamwork, and collaboration reign. Join a company that is just as employee focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career. As a Network Engineer, you'll deliver highly available, scalable, and diverse network infrastructure to facilitate key business functions at Discover. At the corner of our industry's best practices and an automation security-first mindset, lies your project work. You'll leverage both to ensure we deliver data quickly and securely. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. The infrastructure engineer serves in a tier 2 escalation role that initiates corrective actions to promptly isolate issues, restore service, implements change, and provides consultation to peers. Shift: Monday - Friday, 2:00pm - 11:00am EST Responsibilities Monitors the Data Network for performance degradation, connectivity issues, system events and alerts. Updates and manages tickets through resolution with vendors and internal support groups. Tests, analyzes, performs corrective actions, and restores network equipment and services in a timely and accurate manner to eliminate/reduce application impact. Provides timely notifications to management/outage team and escalates tickets to appropriate internal and external management as needed. Responds to engagements from the Command Center to assist with network analysis, availability, and drive incident resolution. Carefully plan and implement data network configuration changes, hardware/software upgrades and more Performs Preventative Maintenance tasks and creates, maintains, updates NOC support documentation. Plan and drive remediation of known vulnerabilities on Network Devices Review internal NOC processes and drive improvements & efficiencies to diagnose issues quickly and manage overall workload effectively. Mentor junior engineers on networking fundamentals Achieves product commitments (and influences others to do the same) by using informal leadership & highly developed communication skills and contributes to our led technology communities. Uses automation, system tools, open-source solutions, observability and 'security first' principles in daily work. Contributes to team agile ceremonies, leads demos and presentations, helps new engineers learn established norms. Initiates high level solution design approaches, and guides team to achieve desired key software delivery capabilities using automated, coded enterprise and observability. Participates in internal speaking and advocacy events. Supports research activities to adopt new technology solutions in ways of developing new capabilities. Continues professional education and creates opportunities for core product teams to learn engineering best practices. Coaches immediate chapter and actively fosters the adoption of new technologies. Minimum Qualifications At a minimum, here's what we need from you: Bachelors - Computer Science or related 3+ Years - (Software) Engineering, DevOps or related Internal applicants only: technical proficiency rating of competent on the Dreyfus engineering scale Preferred Qualifications Bonus Points If You Have: Demonstrated experience with troubleshooting network issues related to Cisco route/switch, Vendor circuits, VPN and Out-of-Band connectivity. Demonstrated experience with network services products - F5 Load Balancing, Bluecat DNS/DHCP/IPAM Demonstrated experience with Network Automation skills such as Ansible, Git & scripting tools. Demonstrated experience with Network Monitoring Systems & Tools such as SolarWinds, Riverbed, NetScout, Wireshark, Splunk and others Demonstrated experience with Incident, Change & Problem Management processes. External applicants will be required to perform a technical interview. Application Deadline: The application window for this position is anticipated to close on Apr-23-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $86,500.00 to $146,100.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account STD, Life, LTD and AD&D Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
05/18/2024
Full time
Discover. A brighter future. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: At Discover, be part of a culture where diversity, teamwork, and collaboration reign. Join a company that is just as employee focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career. As a Network Engineer, you'll deliver highly available, scalable, and diverse network infrastructure to facilitate key business functions at Discover. At the corner of our industry's best practices and an automation security-first mindset, lies your project work. You'll leverage both to ensure we deliver data quickly and securely. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. The infrastructure engineer serves in a tier 2 escalation role that initiates corrective actions to promptly isolate issues, restore service, implements change, and provides consultation to peers. Shift: Monday - Friday, 2:00pm - 11:00am EST Responsibilities Monitors the Data Network for performance degradation, connectivity issues, system events and alerts. Updates and manages tickets through resolution with vendors and internal support groups. Tests, analyzes, performs corrective actions, and restores network equipment and services in a timely and accurate manner to eliminate/reduce application impact. Provides timely notifications to management/outage team and escalates tickets to appropriate internal and external management as needed. Responds to engagements from the Command Center to assist with network analysis, availability, and drive incident resolution. Carefully plan and implement data network configuration changes, hardware/software upgrades and more Performs Preventative Maintenance tasks and creates, maintains, updates NOC support documentation. Plan and drive remediation of known vulnerabilities on Network Devices Review internal NOC processes and drive improvements & efficiencies to diagnose issues quickly and manage overall workload effectively. Mentor junior engineers on networking fundamentals Achieves product commitments (and influences others to do the same) by using informal leadership & highly developed communication skills and contributes to our led technology communities. Uses automation, system tools, open-source solutions, observability and 'security first' principles in daily work. Contributes to team agile ceremonies, leads demos and presentations, helps new engineers learn established norms. Initiates high level solution design approaches, and guides team to achieve desired key software delivery capabilities using automated, coded enterprise and observability. Participates in internal speaking and advocacy events. Supports research activities to adopt new technology solutions in ways of developing new capabilities. Continues professional education and creates opportunities for core product teams to learn engineering best practices. Coaches immediate chapter and actively fosters the adoption of new technologies. Minimum Qualifications At a minimum, here's what we need from you: Bachelors - Computer Science or related 3+ Years - (Software) Engineering, DevOps or related Internal applicants only: technical proficiency rating of competent on the Dreyfus engineering scale Preferred Qualifications Bonus Points If You Have: Demonstrated experience with troubleshooting network issues related to Cisco route/switch, Vendor circuits, VPN and Out-of-Band connectivity. Demonstrated experience with network services products - F5 Load Balancing, Bluecat DNS/DHCP/IPAM Demonstrated experience with Network Automation skills such as Ansible, Git & scripting tools. Demonstrated experience with Network Monitoring Systems & Tools such as SolarWinds, Riverbed, NetScout, Wireshark, Splunk and others Demonstrated experience with Incident, Change & Problem Management processes. External applicants will be required to perform a technical interview. Application Deadline: The application window for this position is anticipated to close on Apr-23-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $86,500.00 to $146,100.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account STD, Life, LTD and AD&D Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
Discover. A brighter future. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: At Discover, be part of a culture where diversity, teamwork, and collaboration reign. Join a company that is just as employee focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career. As a Network Engineer, you'll deliver highly available, scalable, and diverse network infrastructure to facilitate key business functions at Discover. At the corner of our industry's best practices and an automation security-first mindset, lies your project work. You'll leverage both to ensure we deliver data quickly and securely. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. The infrastructure engineer serves in a tier 2 escalation role that initiates corrective actions to promptly isolate issues, restore service, implements change, and provides consultation to peers. Shift: Monday - Friday, 2:00pm - 11:00am EST Responsibilities Monitors the Data Network for performance degradation, connectivity issues, system events and alerts. Updates and manages tickets through resolution with vendors and internal support groups. Tests, analyzes, performs corrective actions, and restores network equipment and services in a timely and accurate manner to eliminate/reduce application impact. Provides timely notifications to management/outage team and escalates tickets to appropriate internal and external management as needed. Responds to engagements from the Command Center to assist with network analysis, availability, and drive incident resolution. Carefully plan and implement data network configuration changes, hardware/software upgrades and more Performs Preventative Maintenance tasks and creates, maintains, updates NOC support documentation. Plan and drive remediation of known vulnerabilities on Network Devices Review internal NOC processes and drive improvements & efficiencies to diagnose issues quickly and manage overall workload effectively. Mentor junior engineers on networking fundamentals Achieves product commitments (and influences others to do the same) by using informal leadership & highly developed communication skills and contributes to our led technology communities. Uses automation, system tools, open-source solutions, observability and 'security first' principles in daily work. Contributes to team agile ceremonies, leads demos and presentations, helps new engineers learn established norms. Initiates high level solution design approaches, and guides team to achieve desired key software delivery capabilities using automated, coded enterprise and observability. Participates in internal speaking and advocacy events. Supports research activities to adopt new technology solutions in ways of developing new capabilities. Continues professional education and creates opportunities for core product teams to learn engineering best practices. Coaches immediate chapter and actively fosters the adoption of new technologies. Minimum Qualifications At a minimum, here's what we need from you: Bachelors - Computer Science or related 3+ Years - (Software) Engineering, DevOps or related Internal applicants only: technical proficiency rating of competent on the Dreyfus engineering scale Preferred Qualifications Bonus Points If You Have: Demonstrated experience with troubleshooting network issues related to Cisco route/switch, Vendor circuits, VPN and Out-of-Band connectivity. Demonstrated experience with network services products - F5 Load Balancing, Bluecat DNS/DHCP/IPAM Demonstrated experience with Network Automation skills such as Ansible, Git & scripting tools. Demonstrated experience with Network Monitoring Systems & Tools such as SolarWinds, Riverbed, NetScout, Wireshark, Splunk and others Demonstrated experience with Incident, Change & Problem Management processes. External applicants will be required to perform a technical interview. Application Deadline: The application window for this position is anticipated to close on Apr-23-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $86,500.00 to $146,100.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account STD, Life, LTD and AD&D Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
05/18/2024
Full time
Discover. A brighter future. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: At Discover, be part of a culture where diversity, teamwork, and collaboration reign. Join a company that is just as employee focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career. As a Network Engineer, you'll deliver highly available, scalable, and diverse network infrastructure to facilitate key business functions at Discover. At the corner of our industry's best practices and an automation security-first mindset, lies your project work. You'll leverage both to ensure we deliver data quickly and securely. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. The infrastructure engineer serves in a tier 2 escalation role that initiates corrective actions to promptly isolate issues, restore service, implements change, and provides consultation to peers. Shift: Monday - Friday, 2:00pm - 11:00am EST Responsibilities Monitors the Data Network for performance degradation, connectivity issues, system events and alerts. Updates and manages tickets through resolution with vendors and internal support groups. Tests, analyzes, performs corrective actions, and restores network equipment and services in a timely and accurate manner to eliminate/reduce application impact. Provides timely notifications to management/outage team and escalates tickets to appropriate internal and external management as needed. Responds to engagements from the Command Center to assist with network analysis, availability, and drive incident resolution. Carefully plan and implement data network configuration changes, hardware/software upgrades and more Performs Preventative Maintenance tasks and creates, maintains, updates NOC support documentation. Plan and drive remediation of known vulnerabilities on Network Devices Review internal NOC processes and drive improvements & efficiencies to diagnose issues quickly and manage overall workload effectively. Mentor junior engineers on networking fundamentals Achieves product commitments (and influences others to do the same) by using informal leadership & highly developed communication skills and contributes to our led technology communities. Uses automation, system tools, open-source solutions, observability and 'security first' principles in daily work. Contributes to team agile ceremonies, leads demos and presentations, helps new engineers learn established norms. Initiates high level solution design approaches, and guides team to achieve desired key software delivery capabilities using automated, coded enterprise and observability. Participates in internal speaking and advocacy events. Supports research activities to adopt new technology solutions in ways of developing new capabilities. Continues professional education and creates opportunities for core product teams to learn engineering best practices. Coaches immediate chapter and actively fosters the adoption of new technologies. Minimum Qualifications At a minimum, here's what we need from you: Bachelors - Computer Science or related 3+ Years - (Software) Engineering, DevOps or related Internal applicants only: technical proficiency rating of competent on the Dreyfus engineering scale Preferred Qualifications Bonus Points If You Have: Demonstrated experience with troubleshooting network issues related to Cisco route/switch, Vendor circuits, VPN and Out-of-Band connectivity. Demonstrated experience with network services products - F5 Load Balancing, Bluecat DNS/DHCP/IPAM Demonstrated experience with Network Automation skills such as Ansible, Git & scripting tools. Demonstrated experience with Network Monitoring Systems & Tools such as SolarWinds, Riverbed, NetScout, Wireshark, Splunk and others Demonstrated experience with Incident, Change & Problem Management processes. External applicants will be required to perform a technical interview. Application Deadline: The application window for this position is anticipated to close on Apr-23-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $86,500.00 to $146,100.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account STD, Life, LTD and AD&D Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
Discover. A brighter future. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: At Discover, be part of a culture where diversity, teamwork, and collaboration reign. Join a company that is just as employee focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career. As a Network Engineer, you'll deliver highly available, scalable, and diverse network infrastructure to facilitate key business functions at Discover. At the corner of our industry's best practices and an automation security-first mindset, lies your project work. You'll leverage both to ensure we deliver data quickly and securely. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. The infrastructure engineer serves in a tier 2 escalation role that initiates corrective actions to promptly isolate issues, restore service, implements change, and provides consultation to peers. Shift: Monday - Friday, 2:00pm - 11:00am EST Responsibilities Monitors the Data Network for performance degradation, connectivity issues, system events and alerts. Updates and manages tickets through resolution with vendors and internal support groups. Tests, analyzes, performs corrective actions, and restores network equipment and services in a timely and accurate manner to eliminate/reduce application impact. Provides timely notifications to management/outage team and escalates tickets to appropriate internal and external management as needed. Responds to engagements from the Command Center to assist with network analysis, availability, and drive incident resolution. Carefully plan and implement data network configuration changes, hardware/software upgrades and more Performs Preventative Maintenance tasks and creates, maintains, updates NOC support documentation. Plan and drive remediation of known vulnerabilities on Network Devices Review internal NOC processes and drive improvements & efficiencies to diagnose issues quickly and manage overall workload effectively. Mentor junior engineers on networking fundamentals Achieves product commitments (and influences others to do the same) by using informal leadership & highly developed communication skills and contributes to our led technology communities. Uses automation, system tools, open-source solutions, observability and 'security first' principles in daily work. Contributes to team agile ceremonies, leads demos and presentations, helps new engineers learn established norms. Initiates high level solution design approaches, and guides team to achieve desired key software delivery capabilities using automated, coded enterprise and observability. Participates in internal speaking and advocacy events. Supports research activities to adopt new technology solutions in ways of developing new capabilities. Continues professional education and creates opportunities for core product teams to learn engineering best practices. Coaches immediate chapter and actively fosters the adoption of new technologies. Minimum Qualifications At a minimum, here's what we need from you: Bachelors - Computer Science or related 3+ Years - (Software) Engineering, DevOps or related Internal applicants only: technical proficiency rating of competent on the Dreyfus engineering scale Preferred Qualifications Bonus Points If You Have: Demonstrated experience with troubleshooting network issues related to Cisco route/switch, Vendor circuits, VPN and Out-of-Band connectivity. Demonstrated experience with network services products - F5 Load Balancing, Bluecat DNS/DHCP/IPAM Demonstrated experience with Network Automation skills such as Ansible, Git & scripting tools. Demonstrated experience with Network Monitoring Systems & Tools such as SolarWinds, Riverbed, NetScout, Wireshark, Splunk and others Demonstrated experience with Incident, Change & Problem Management processes. External applicants will be required to perform a technical interview. Application Deadline: The application window for this position is anticipated to close on Apr-23-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $86,500.00 to $146,100.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account STD, Life, LTD and AD&D Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
05/18/2024
Full time
Discover. A brighter future. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: At Discover, be part of a culture where diversity, teamwork, and collaboration reign. Join a company that is just as employee focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career. As a Network Engineer, you'll deliver highly available, scalable, and diverse network infrastructure to facilitate key business functions at Discover. At the corner of our industry's best practices and an automation security-first mindset, lies your project work. You'll leverage both to ensure we deliver data quickly and securely. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. The infrastructure engineer serves in a tier 2 escalation role that initiates corrective actions to promptly isolate issues, restore service, implements change, and provides consultation to peers. Shift: Monday - Friday, 2:00pm - 11:00am EST Responsibilities Monitors the Data Network for performance degradation, connectivity issues, system events and alerts. Updates and manages tickets through resolution with vendors and internal support groups. Tests, analyzes, performs corrective actions, and restores network equipment and services in a timely and accurate manner to eliminate/reduce application impact. Provides timely notifications to management/outage team and escalates tickets to appropriate internal and external management as needed. Responds to engagements from the Command Center to assist with network analysis, availability, and drive incident resolution. Carefully plan and implement data network configuration changes, hardware/software upgrades and more Performs Preventative Maintenance tasks and creates, maintains, updates NOC support documentation. Plan and drive remediation of known vulnerabilities on Network Devices Review internal NOC processes and drive improvements & efficiencies to diagnose issues quickly and manage overall workload effectively. Mentor junior engineers on networking fundamentals Achieves product commitments (and influences others to do the same) by using informal leadership & highly developed communication skills and contributes to our led technology communities. Uses automation, system tools, open-source solutions, observability and 'security first' principles in daily work. Contributes to team agile ceremonies, leads demos and presentations, helps new engineers learn established norms. Initiates high level solution design approaches, and guides team to achieve desired key software delivery capabilities using automated, coded enterprise and observability. Participates in internal speaking and advocacy events. Supports research activities to adopt new technology solutions in ways of developing new capabilities. Continues professional education and creates opportunities for core product teams to learn engineering best practices. Coaches immediate chapter and actively fosters the adoption of new technologies. Minimum Qualifications At a minimum, here's what we need from you: Bachelors - Computer Science or related 3+ Years - (Software) Engineering, DevOps or related Internal applicants only: technical proficiency rating of competent on the Dreyfus engineering scale Preferred Qualifications Bonus Points If You Have: Demonstrated experience with troubleshooting network issues related to Cisco route/switch, Vendor circuits, VPN and Out-of-Band connectivity. Demonstrated experience with network services products - F5 Load Balancing, Bluecat DNS/DHCP/IPAM Demonstrated experience with Network Automation skills such as Ansible, Git & scripting tools. Demonstrated experience with Network Monitoring Systems & Tools such as SolarWinds, Riverbed, NetScout, Wireshark, Splunk and others Demonstrated experience with Incident, Change & Problem Management processes. External applicants will be required to perform a technical interview. Application Deadline: The application window for this position is anticipated to close on Apr-23-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $86,500.00 to $146,100.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account STD, Life, LTD and AD&D Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
The Pokémon Company International
Bellevue, Washington
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Localization Technical Partner Job Summary: This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company's video game products. FLSA Classification (US Only): Exempt People Manager: No What you'll do Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary. Identify, research, and resolve complex technical problems. Coordinate with other teams or specialists to resolve technical problems. Document, track, and monitor the problem using applicable systems and tools. Manage video game hardware and software assets. Participate in on-site support rotation. Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs. Create/prepare distribution data and communicate with related entities accordingly internally and externally to ensure smooth/on-time delivery. What you'll bring Three (3) to four (4) years of related experience. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience required. Proven ability to handle confidential information in a professional manner. Ability to work under pressure, with tight deadlines and shifting schedules. Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc. Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus. Comfort with troubleshooting new software and the ability to learn specialized technical programs. Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required. Experience with video games (developing, playing, and/or translating). Strong knowledge of Pokémon franchise a plus. Self-starter, with strong organizational skills. Japanese language skill is a plus, but not required. Proficiency in Microsoft Office Suite. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $74,000.00 - $87,400.00. The full range is $74,000.00 - $111,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
05/18/2024
Full time
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Localization Technical Partner Job Summary: This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company's video game products. FLSA Classification (US Only): Exempt People Manager: No What you'll do Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary. Identify, research, and resolve complex technical problems. Coordinate with other teams or specialists to resolve technical problems. Document, track, and monitor the problem using applicable systems and tools. Manage video game hardware and software assets. Participate in on-site support rotation. Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs. Create/prepare distribution data and communicate with related entities accordingly internally and externally to ensure smooth/on-time delivery. What you'll bring Three (3) to four (4) years of related experience. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience required. Proven ability to handle confidential information in a professional manner. Ability to work under pressure, with tight deadlines and shifting schedules. Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc. Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus. Comfort with troubleshooting new software and the ability to learn specialized technical programs. Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required. Experience with video games (developing, playing, and/or translating). Strong knowledge of Pokémon franchise a plus. Self-starter, with strong organizational skills. Japanese language skill is a plus, but not required. Proficiency in Microsoft Office Suite. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $74,000.00 - $87,400.00. The full range is $74,000.00 - $111,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
The Pokémon Company International
Bellevue, Washington
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Localization Technical Partner Job Summary: This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company's video game products. FLSA Classification (US Only): Exempt People Manager: No What you'll do Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary. Identify, research, and resolve complex technical problems. Coordinate with other teams or specialists to resolve technical problems. Document, track, and monitor the problem using applicable systems and tools. Manage video game hardware and software assets. Participate in on-site support rotation. Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs. Create/prepare distribution data and communicate with related entities accordingly internally and externally to ensure smooth/on-time delivery. What you'll bring Three (3) to four (4) years of related experience. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience required. Proven ability to handle confidential information in a professional manner. Ability to work under pressure, with tight deadlines and shifting schedules. Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc. Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus. Comfort with troubleshooting new software and the ability to learn specialized technical programs. Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required. Experience with video games (developing, playing, and/or translating). Strong knowledge of Pokémon franchise a plus. Self-starter, with strong organizational skills. Japanese language skill is a plus, but not required. Proficiency in Microsoft Office Suite. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $74,000.00 - $87,400.00. The full range is $74,000.00 - $111,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
05/18/2024
Full time
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Localization Technical Partner Job Summary: This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company's video game products. FLSA Classification (US Only): Exempt People Manager: No What you'll do Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary. Identify, research, and resolve complex technical problems. Coordinate with other teams or specialists to resolve technical problems. Document, track, and monitor the problem using applicable systems and tools. Manage video game hardware and software assets. Participate in on-site support rotation. Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs. Create/prepare distribution data and communicate with related entities accordingly internally and externally to ensure smooth/on-time delivery. What you'll bring Three (3) to four (4) years of related experience. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience required. Proven ability to handle confidential information in a professional manner. Ability to work under pressure, with tight deadlines and shifting schedules. Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc. Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus. Comfort with troubleshooting new software and the ability to learn specialized technical programs. Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required. Experience with video games (developing, playing, and/or translating). Strong knowledge of Pokémon franchise a plus. Self-starter, with strong organizational skills. Japanese language skill is a plus, but not required. Proficiency in Microsoft Office Suite. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $74,000.00 - $87,400.00. The full range is $74,000.00 - $111,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
Softek International Inc.
Washington, Washington DC
Job Type Full-time Description Supports the DHS Enterprise Engineering Division within the Office of the Chief Information Officer (OCIO) is responsible for the architecture, design, engineering, Tier 3 operations support, maintenance, and management of the network and security infrastructure. This program portfolio includes management and oversight of the technical infrastructure and security tools, sensors, servers, and data storage devices to support the DHS Network Operations Security Center (NOSC) Cyber (SOC) and other DHS stakeholders and Components. Duties/Responsibilities: Assist with development on projects and enhancements within SOAR platform (Swimlane) utilizing Python and JavaScript in addition to Swimlane's built in tools. Work with stakeholders throughout development to ensure satisfaction of requirements. Build and maintain documentation for applications and automations within Swimlane. Maintain Kubernetes environment running on Red Hat (RHEL) 8 hosts. Maintain Analyst1, Mandiant MSV, and Proofpoint security tools. Build and maintain tool documentation as needed. Lead development on projects and enhancements within SOAR platform (Swimlane) utilizing Python and JavaScript in addition to Swimlane's built in tools. Work with stakeholders throughout development to ensure satisfaction of requirements. Build and maintain documentation for applications and automations within Swimlane. Work with NOSC analysts to continuously evaluate and identify areas of improvement in Swimlane applications and automations. Manage Kubernetes environment running on RHEL 8 hosts. Manage Analyst1, Mandiant MSV, and Proofpoint security tools. Build and maintain tool documentation as needed. Provide security engineering and support for NOSC hardware, software, and networking technologies currently present or to be added to the infrastructure. Ensuring the security tools and infrastructure are available and operational from the perimeter down to the endpoints and data itself Providing support to maintaining and maturing security tool architecture for security operations monitoring Develop and maintain installation, configuration, and security procedures. Responsible for daily system monitoring, verifying the integrity and availability of all hardware, server resources, logs, systems and key processes. Establish working relationships with vendors to ensure alignment of current and future set government requirement and emerging capabilities. Requirements Minimum Qualifications / Requirements At least 5 years of security/network engineering and architecture experience (NOC, SOC), in supporting, configuring, monitoring, and troubleshooting within a large enterprise security environment. Technical acumen to include extensive experience deploying, managing, and maintaining a wide range of security tools. Must be resourceful in multitasking tasks and projects and communicating in a dynamic network. Must have practical knowledge of network and security tools and how it is administered and integrated into a SOC/NOC environment. Working knowledge of Zero Trust architectures supported by Cloud Access Security Broker (CASB), Cloud Secure Gateway (CSG) technologies, and SIEM/SOAR frameworks. Must be willing to participate to a rotating on-call support (24/7/365) for nights, weekends, holiday issues.Experience/Years of Relevant Experience: Excellent verbal and written communication skills Ability to meet deadlines and work independently. Required Experience 5 years.Education: BA / BS in a Science, Technology, Engineering, Cybersecurity Management fieldCertifications (Not Required): CISSP (Certified Information Security Systems Professional) CompTIA Security+ ITIL Foundations Experience with Agile-based project management (primary Kanban)Software/Hardware Experience Desired CyberArk, CA Privileged Access Manager (PAM), Zscaler, Splunk Enterprise, Crowdstrike, Ansible, Red Hat, Linux, Tenable, AWS and Azure Cloud, Swinlane (SOAR/SIEM)Clearance: Must be able to attain/maintain DHS EOD clearance. Must be a US Citizen and pass a background check. Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by Softek and/or required by Softek's Client(s)/Customer(s).Location: Location: DHS HQ (TSA Springfield, VA), or Stennis Data Center Telework Authorized, Remote Hybrid
05/17/2024
Full time
Job Type Full-time Description Supports the DHS Enterprise Engineering Division within the Office of the Chief Information Officer (OCIO) is responsible for the architecture, design, engineering, Tier 3 operations support, maintenance, and management of the network and security infrastructure. This program portfolio includes management and oversight of the technical infrastructure and security tools, sensors, servers, and data storage devices to support the DHS Network Operations Security Center (NOSC) Cyber (SOC) and other DHS stakeholders and Components. Duties/Responsibilities: Assist with development on projects and enhancements within SOAR platform (Swimlane) utilizing Python and JavaScript in addition to Swimlane's built in tools. Work with stakeholders throughout development to ensure satisfaction of requirements. Build and maintain documentation for applications and automations within Swimlane. Maintain Kubernetes environment running on Red Hat (RHEL) 8 hosts. Maintain Analyst1, Mandiant MSV, and Proofpoint security tools. Build and maintain tool documentation as needed. Lead development on projects and enhancements within SOAR platform (Swimlane) utilizing Python and JavaScript in addition to Swimlane's built in tools. Work with stakeholders throughout development to ensure satisfaction of requirements. Build and maintain documentation for applications and automations within Swimlane. Work with NOSC analysts to continuously evaluate and identify areas of improvement in Swimlane applications and automations. Manage Kubernetes environment running on RHEL 8 hosts. Manage Analyst1, Mandiant MSV, and Proofpoint security tools. Build and maintain tool documentation as needed. Provide security engineering and support for NOSC hardware, software, and networking technologies currently present or to be added to the infrastructure. Ensuring the security tools and infrastructure are available and operational from the perimeter down to the endpoints and data itself Providing support to maintaining and maturing security tool architecture for security operations monitoring Develop and maintain installation, configuration, and security procedures. Responsible for daily system monitoring, verifying the integrity and availability of all hardware, server resources, logs, systems and key processes. Establish working relationships with vendors to ensure alignment of current and future set government requirement and emerging capabilities. Requirements Minimum Qualifications / Requirements At least 5 years of security/network engineering and architecture experience (NOC, SOC), in supporting, configuring, monitoring, and troubleshooting within a large enterprise security environment. Technical acumen to include extensive experience deploying, managing, and maintaining a wide range of security tools. Must be resourceful in multitasking tasks and projects and communicating in a dynamic network. Must have practical knowledge of network and security tools and how it is administered and integrated into a SOC/NOC environment. Working knowledge of Zero Trust architectures supported by Cloud Access Security Broker (CASB), Cloud Secure Gateway (CSG) technologies, and SIEM/SOAR frameworks. Must be willing to participate to a rotating on-call support (24/7/365) for nights, weekends, holiday issues.Experience/Years of Relevant Experience: Excellent verbal and written communication skills Ability to meet deadlines and work independently. Required Experience 5 years.Education: BA / BS in a Science, Technology, Engineering, Cybersecurity Management fieldCertifications (Not Required): CISSP (Certified Information Security Systems Professional) CompTIA Security+ ITIL Foundations Experience with Agile-based project management (primary Kanban)Software/Hardware Experience Desired CyberArk, CA Privileged Access Manager (PAM), Zscaler, Splunk Enterprise, Crowdstrike, Ansible, Red Hat, Linux, Tenable, AWS and Azure Cloud, Swinlane (SOAR/SIEM)Clearance: Must be able to attain/maintain DHS EOD clearance. Must be a US Citizen and pass a background check. Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by Softek and/or required by Softek's Client(s)/Customer(s).Location: Location: DHS HQ (TSA Springfield, VA), or Stennis Data Center Telework Authorized, Remote Hybrid
About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role Lumen is seeking early-career or second-career self-starters who are self-motivated with high technical aptitude and interest in a Network and Telecomm Customer Support role. You will participate in our Network Implementation Academy which is a robust training program to jump-start and enable your success in this role. This rigorous program is designed to develop tech-savvy individuals in the areas of network operations, IP, and customer care where you will learn about our technology, networks, products, processes, and customer service best practices. Location You will be able to select one of the following offices: 237 SW 1st ST Pendleton, OR 97801 902 Wasco ST Hood River, OR 97031 285 WEBBER RD OR: THE DALLES The Main Responsibilities Designing, installing, and maintaining fiber optic cable systems and equipment in our data centers and offices. Using systems such as SAP, Microsoft Office, Autocad, Microstation and/or Lumen-specific systems (Sitetracker, NDS) to plan, manage, and document outside plant projects. Managing budgets, ordering materials, processing invoices, and resolving issues related to OSP projects. Working with networking optical hardware, such as transponders, amplifiers, switches, routers, and servers. Troubleshooting and resolving network issues, such as outages, performance degradation, and configuration errors Building relationships with business partners, customers, and vendors. Creating maintenance requests and ensuring timely completion of work orders. Demonstrating multi-discipline expertise and responsibility. What We Look For in a Candidate Required Qualifications: High School Diploma Working knowledge of Microsoft Office software applications Excellent verbal and written communication skills. Strong analytic, leadership and presentation skills Ability to work well independently or within a group. Willingness to travel to different locations as needed. Comfortable working in an outside environment. Preferred Qualifications: Bachelor's degree in Electrical Engineering, Computer Engineering, Telecommunications, or related field. Knowledge of fiber optic network principles, standards, and best practices. Certification or training in fiber optic technology, such as CFOT, CFOS, or FOA. Compensation The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications. Location Based Pay Ranges $51188 - $68250 in these states: OR As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs. What to Expect Next Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 333320 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. Salary Range Salary Min : 51188 Salary Max : 68250 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process. As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions. Application Deadline 05/23/2024
05/15/2024
Full time
About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role Lumen is seeking early-career or second-career self-starters who are self-motivated with high technical aptitude and interest in a Network and Telecomm Customer Support role. You will participate in our Network Implementation Academy which is a robust training program to jump-start and enable your success in this role. This rigorous program is designed to develop tech-savvy individuals in the areas of network operations, IP, and customer care where you will learn about our technology, networks, products, processes, and customer service best practices. Location You will be able to select one of the following offices: 237 SW 1st ST Pendleton, OR 97801 902 Wasco ST Hood River, OR 97031 285 WEBBER RD OR: THE DALLES The Main Responsibilities Designing, installing, and maintaining fiber optic cable systems and equipment in our data centers and offices. Using systems such as SAP, Microsoft Office, Autocad, Microstation and/or Lumen-specific systems (Sitetracker, NDS) to plan, manage, and document outside plant projects. Managing budgets, ordering materials, processing invoices, and resolving issues related to OSP projects. Working with networking optical hardware, such as transponders, amplifiers, switches, routers, and servers. Troubleshooting and resolving network issues, such as outages, performance degradation, and configuration errors Building relationships with business partners, customers, and vendors. Creating maintenance requests and ensuring timely completion of work orders. Demonstrating multi-discipline expertise and responsibility. What We Look For in a Candidate Required Qualifications: High School Diploma Working knowledge of Microsoft Office software applications Excellent verbal and written communication skills. Strong analytic, leadership and presentation skills Ability to work well independently or within a group. Willingness to travel to different locations as needed. Comfortable working in an outside environment. Preferred Qualifications: Bachelor's degree in Electrical Engineering, Computer Engineering, Telecommunications, or related field. Knowledge of fiber optic network principles, standards, and best practices. Certification or training in fiber optic technology, such as CFOT, CFOS, or FOA. Compensation The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications. Location Based Pay Ranges $51188 - $68250 in these states: OR As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs. What to Expect Next Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 333320 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. Salary Range Salary Min : 51188 Salary Max : 68250 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process. As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions. Application Deadline 05/23/2024
About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role Lumen is seeking early-career or second-career self-starters who are self-motivated with high technical aptitude and interest in a Network and Telecomm Customer Support role. You will participate in our Network Implementation Academy which is a robust training program to jump-start and enable your success in this role. This rigorous program is designed to develop tech-savvy individuals in the areas of network operations, IP, and customer care where you will learn about our technology, networks, products, processes, and customer service best practices. Location This is an onsite role in our SD market. Office Location: 125 S Dakota AVE, Sioux Falls, SD 57104 The Main Responsibilities Designing, installing, and maintaining fiber optic cable systems and equipment in our data centers and offices. Using systems such as SAP, Microsoft Office, Autocad, Microstation and/or Lumen-specific systems (Sitetracker, NDS) to plan, manage, and document outside plant projects. Managing budgets, ordering materials, processing invoices, and resolving issues related to OSP projects. Working with networking optical hardware, such as transponders, amplifiers, switches, routers, and servers. Troubleshooting and resolving network issues, such as outages, performance degradation, and configuration errors Building relationships with business partners, customers, and vendors. Creating maintenance requests and ensuring timely completion of work orders. Demonstrating multi-discipline expertise and responsibility. What We Look For in a Candidate Required Qualifications: High School Diploma Working knowledge of Microsoft Office software applications Excellent verbal and written communication skills. Strong analytic, leadership and presentation skills Ability to work well independently or within a group. Willingness to travel to different locations as needed. Comfortable working in an outside environment. Preferred Qualifications: Bachelor's degree in Electrical Engineering, Computer Engineering, Telecommunications, or related field. Knowledge of fiber optic network principles, standards, and best practices. Certification or training in fiber optic technology, such as CFOT, CFOS, or FOA. Compensation The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications. Location Based Pay Ranges $46313 - $61750 in these states: SD As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs. What to Expect Next Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 333323 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. Salary Range Salary Min : 46313 Salary Max : 61750 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process. As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions. Application Deadline 05/23/2024
05/15/2024
Full time
About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role Lumen is seeking early-career or second-career self-starters who are self-motivated with high technical aptitude and interest in a Network and Telecomm Customer Support role. You will participate in our Network Implementation Academy which is a robust training program to jump-start and enable your success in this role. This rigorous program is designed to develop tech-savvy individuals in the areas of network operations, IP, and customer care where you will learn about our technology, networks, products, processes, and customer service best practices. Location This is an onsite role in our SD market. Office Location: 125 S Dakota AVE, Sioux Falls, SD 57104 The Main Responsibilities Designing, installing, and maintaining fiber optic cable systems and equipment in our data centers and offices. Using systems such as SAP, Microsoft Office, Autocad, Microstation and/or Lumen-specific systems (Sitetracker, NDS) to plan, manage, and document outside plant projects. Managing budgets, ordering materials, processing invoices, and resolving issues related to OSP projects. Working with networking optical hardware, such as transponders, amplifiers, switches, routers, and servers. Troubleshooting and resolving network issues, such as outages, performance degradation, and configuration errors Building relationships with business partners, customers, and vendors. Creating maintenance requests and ensuring timely completion of work orders. Demonstrating multi-discipline expertise and responsibility. What We Look For in a Candidate Required Qualifications: High School Diploma Working knowledge of Microsoft Office software applications Excellent verbal and written communication skills. Strong analytic, leadership and presentation skills Ability to work well independently or within a group. Willingness to travel to different locations as needed. Comfortable working in an outside environment. Preferred Qualifications: Bachelor's degree in Electrical Engineering, Computer Engineering, Telecommunications, or related field. Knowledge of fiber optic network principles, standards, and best practices. Certification or training in fiber optic technology, such as CFOT, CFOS, or FOA. Compensation The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications. Location Based Pay Ranges $46313 - $61750 in these states: SD As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs. What to Expect Next Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 333323 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. Salary Range Salary Min : 46313 Salary Max : 61750 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process. As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions. Application Deadline 05/23/2024
The Pokémon Company International
Tacoma, Washington
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Localization Technical Partner Job Summary: This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company's video game products. FLSA Classification (US Only): Exempt People Manager: No What you'll do Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary. Identify, research, and resolve complex technical problems. Coordinate with other teams or specialists to resolve technical problems. Document, track, and monitor the problem using applicable systems and tools. Manage video game hardware and software assets. Participate in on-site support rotation. Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs. Create/prepare distribution data and communicate with related entities accordingly internally and externally to ensure smooth/on-time delivery. What you'll bring Three (3) to four (4) years of related experience. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience required. Proven ability to handle confidential information in a professional manner. Ability to work under pressure, with tight deadlines and shifting schedules. Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc. Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus. Comfort with troubleshooting new software and the ability to learn specialized technical programs. Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required. Experience with video games (developing, playing, and/or translating). Strong knowledge of Pokémon franchise a plus. Self-starter, with strong organizational skills. Japanese language skill is a plus, but not required. Proficiency in Microsoft Office Suite. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $74,000.00 - $87,400.00. The full range is $74,000.00 - $111,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
05/14/2024
Full time
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Localization Technical Partner Job Summary: This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company's video game products. FLSA Classification (US Only): Exempt People Manager: No What you'll do Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary. Identify, research, and resolve complex technical problems. Coordinate with other teams or specialists to resolve technical problems. Document, track, and monitor the problem using applicable systems and tools. Manage video game hardware and software assets. Participate in on-site support rotation. Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs. Create/prepare distribution data and communicate with related entities accordingly internally and externally to ensure smooth/on-time delivery. What you'll bring Three (3) to four (4) years of related experience. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience required. Proven ability to handle confidential information in a professional manner. Ability to work under pressure, with tight deadlines and shifting schedules. Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc. Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus. Comfort with troubleshooting new software and the ability to learn specialized technical programs. Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required. Experience with video games (developing, playing, and/or translating). Strong knowledge of Pokémon franchise a plus. Self-starter, with strong organizational skills. Japanese language skill is a plus, but not required. Proficiency in Microsoft Office Suite. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $74,000.00 - $87,400.00. The full range is $74,000.00 - $111,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
The Pokémon Company International
Renton, Washington
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Localization Technical Partner Job Summary: This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company's video game products. FLSA Classification (US Only): Exempt People Manager: No What you'll do Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary. Identify, research, and resolve complex technical problems. Coordinate with other teams or specialists to resolve technical problems. Document, track, and monitor the problem using applicable systems and tools. Manage video game hardware and software assets. Participate in on-site support rotation. Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs. Create/prepare distribution data and communicate with related entities accordingly internally and externally to ensure smooth/on-time delivery. What you'll bring Three (3) to four (4) years of related experience. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience required. Proven ability to handle confidential information in a professional manner. Ability to work under pressure, with tight deadlines and shifting schedules. Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc. Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus. Comfort with troubleshooting new software and the ability to learn specialized technical programs. Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required. Experience with video games (developing, playing, and/or translating). Strong knowledge of Pokémon franchise a plus. Self-starter, with strong organizational skills. Japanese language skill is a plus, but not required. Proficiency in Microsoft Office Suite. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $74,000.00 - $87,400.00. The full range is $74,000.00 - $111,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
05/14/2024
Full time
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Localization Technical Partner Job Summary: This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company's video game products. FLSA Classification (US Only): Exempt People Manager: No What you'll do Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary. Identify, research, and resolve complex technical problems. Coordinate with other teams or specialists to resolve technical problems. Document, track, and monitor the problem using applicable systems and tools. Manage video game hardware and software assets. Participate in on-site support rotation. Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs. Create/prepare distribution data and communicate with related entities accordingly internally and externally to ensure smooth/on-time delivery. What you'll bring Three (3) to four (4) years of related experience. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience required. Proven ability to handle confidential information in a professional manner. Ability to work under pressure, with tight deadlines and shifting schedules. Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc. Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus. Comfort with troubleshooting new software and the ability to learn specialized technical programs. Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required. Experience with video games (developing, playing, and/or translating). Strong knowledge of Pokémon franchise a plus. Self-starter, with strong organizational skills. Japanese language skill is a plus, but not required. Proficiency in Microsoft Office Suite. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $74,000.00 - $87,400.00. The full range is $74,000.00 - $111,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
The Pokémon Company International
Tacoma, Washington
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Localization Technical Partner Job Summary: This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company's video game products. FLSA Classification (US Only): Exempt People Manager: No What you'll do Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary. Identify, research, and resolve complex technical problems. Coordinate with other teams or specialists to resolve technical problems. Document, track, and monitor the problem using applicable systems and tools. Manage video game hardware and software assets. Participate in on-site support rotation. Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs. Create/prepare distribution data and communicate with related entities accordingly internally and externally to ensure smooth/on-time delivery. What you'll bring Three (3) to four (4) years of related experience. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience required. Proven ability to handle confidential information in a professional manner. Ability to work under pressure, with tight deadlines and shifting schedules. Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc. Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus. Comfort with troubleshooting new software and the ability to learn specialized technical programs. Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required. Experience with video games (developing, playing, and/or translating). Strong knowledge of Pokémon franchise a plus. Self-starter, with strong organizational skills. Japanese language skill is a plus, but not required. Proficiency in Microsoft Office Suite. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $74,000.00 - $87,400.00. The full range is $74,000.00 - $111,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
05/13/2024
Full time
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Localization Technical Partner Job Summary: This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company's video game products. FLSA Classification (US Only): Exempt People Manager: No What you'll do Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary. Identify, research, and resolve complex technical problems. Coordinate with other teams or specialists to resolve technical problems. Document, track, and monitor the problem using applicable systems and tools. Manage video game hardware and software assets. Participate in on-site support rotation. Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs. Create/prepare distribution data and communicate with related entities accordingly internally and externally to ensure smooth/on-time delivery. What you'll bring Three (3) to four (4) years of related experience. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience required. Proven ability to handle confidential information in a professional manner. Ability to work under pressure, with tight deadlines and shifting schedules. Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc. Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus. Comfort with troubleshooting new software and the ability to learn specialized technical programs. Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required. Experience with video games (developing, playing, and/or translating). Strong knowledge of Pokémon franchise a plus. Self-starter, with strong organizational skills. Japanese language skill is a plus, but not required. Proficiency in Microsoft Office Suite. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $74,000.00 - $87,400.00. The full range is $74,000.00 - $111,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
The Pokémon Company International
Renton, Washington
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Localization Technical Partner Job Summary: This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company's video game products. FLSA Classification (US Only): Exempt People Manager: No What you'll do Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary. Identify, research, and resolve complex technical problems. Coordinate with other teams or specialists to resolve technical problems. Document, track, and monitor the problem using applicable systems and tools. Manage video game hardware and software assets. Participate in on-site support rotation. Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs. Create/prepare distribution data and communicate with related entities accordingly internally and externally to ensure smooth/on-time delivery. What you'll bring Three (3) to four (4) years of related experience. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience required. Proven ability to handle confidential information in a professional manner. Ability to work under pressure, with tight deadlines and shifting schedules. Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc. Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus. Comfort with troubleshooting new software and the ability to learn specialized technical programs. Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required. Experience with video games (developing, playing, and/or translating). Strong knowledge of Pokémon franchise a plus. Self-starter, with strong organizational skills. Japanese language skill is a plus, but not required. Proficiency in Microsoft Office Suite. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $74,000.00 - $87,400.00. The full range is $74,000.00 - $111,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
05/13/2024
Full time
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Localization Technical Partner Job Summary: This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company's video game products. FLSA Classification (US Only): Exempt People Manager: No What you'll do Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary. Identify, research, and resolve complex technical problems. Coordinate with other teams or specialists to resolve technical problems. Document, track, and monitor the problem using applicable systems and tools. Manage video game hardware and software assets. Participate in on-site support rotation. Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs. Create/prepare distribution data and communicate with related entities accordingly internally and externally to ensure smooth/on-time delivery. What you'll bring Three (3) to four (4) years of related experience. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience required. Proven ability to handle confidential information in a professional manner. Ability to work under pressure, with tight deadlines and shifting schedules. Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc. Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus. Comfort with troubleshooting new software and the ability to learn specialized technical programs. Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required. Experience with video games (developing, playing, and/or translating). Strong knowledge of Pokémon franchise a plus. Self-starter, with strong organizational skills. Japanese language skill is a plus, but not required. Proficiency in Microsoft Office Suite. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $74,000.00 - $87,400.00. The full range is $74,000.00 - $111,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
Company: US0050 Sysco San Francisco, Inc. Zip Code: 94538 Minimum Level of Education: Bachelor's Degree Minimum Years of Experience: 3 Years Employment Type: Full Time Travel Percentage: Up to 50% Compensation Range: $118,300.00 - $177,300.00 The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit POSITION SUMMARY This is a professional sales and leadership position responsible for coaching specialists with the expectation of achieving assigned business goals. Managers will prioritize time, targets, and team selling efforts based on market insights and data analytics. Supporting the Director of Business Specialists, this position will drive the performance management, development, and deployment of assigned specialist roles with the goal of enhancing the customer experience and achieving the region's financial plan. RESPONSIBILITIES Lead a high-performing regional team of specialists to secure new business and increase penetration in alignment with region's financial plan Enable and ensure specialists develop and execute targeted strategies across assigned categories, aligned specialty segments, and Sysco brand by utilizing data analytics and team selling approach Drive team selling efforts around new business, lost business, and penetration of existing accounts, aligning expert resources toward unified goals Communicate clear, specific, and timebound goals and uphold a metrics driven performance management strategy Coach specialists on developmental opportunities and ensure there is a robust and measurable plan in place to deliver against individual and region results Interpret and harness data insights to provide feedback to the team, align priorities, and discover profitable business opportunities and focus areas Utilize KPIs/metrics to evaluate the effectiveness of specialist growth strategies including specialist deployment and performance management the team to deliver Conduct weekly specialist coaching 1:1 conversations: track activities and results, collaborate on upcoming opportunities, and champion the team selling process through use of Salesforce (Sysco's CRM tool) Actively seek, qualify, and deploy specialists for top prospect conversion to Sysco Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with specialists and customers as part of value-added services provided Establish collaborative relationship with specialty companies and merchandising to drive sales efforts around product quality, product integrity, product mix, customer satisfaction, perceived value, and competition Develop and maintain relationships with internal and external customers and stakeholders Support execution of prioritized sales strategies of the specialist team with engagement of customers and prospects at Sysco events (e.g. food shows, industry events) Participates in planning of sales meetings, huddles, team trainings, and customer events and other related functions, with capability to serve as a facilitator for related topics. Meets weekly with supervisor to review past and future priorities along with upcoming tasks. Topics to include, but not limited to, work plan for coming week and follow up for previous tasks. QUALIFICATIONS Education/Experience: Minimum: High School Diploma or GED and 3+ years of sales experience within a retail, broker, wholesale or distribution environment (deep technical expertise of assigned categories) Preferred: Bachelor's degree in a related field or equivalent educational level Knowledge & Skills: Strong financial acumen and ability to properly plan and execute business plans Embraces change and champions corporate initiatives Demonstrated ability to coach and mentor associates Track record of success in the area of consultative selling, networking and negotiations Proficient communication and interpersonal skills and ability to work with and influence a variety of key stakeholders Experience building trust with prospective customers and securing new business Strong business and restaurant operations acumen Analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth Proficient in Microsoft Applications Suite (Word, Excel, PowerPoint, Outlook) Demonstrated ability to deliver against deadlines and produce high-quality results (accuracy, thoroughness in the deliverables they are producing) Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time Understanding of marketing principles, product lines, ordering procedures and Sysco's credit terms OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
05/13/2024
Full time
Company: US0050 Sysco San Francisco, Inc. Zip Code: 94538 Minimum Level of Education: Bachelor's Degree Minimum Years of Experience: 3 Years Employment Type: Full Time Travel Percentage: Up to 50% Compensation Range: $118,300.00 - $177,300.00 The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit POSITION SUMMARY This is a professional sales and leadership position responsible for coaching specialists with the expectation of achieving assigned business goals. Managers will prioritize time, targets, and team selling efforts based on market insights and data analytics. Supporting the Director of Business Specialists, this position will drive the performance management, development, and deployment of assigned specialist roles with the goal of enhancing the customer experience and achieving the region's financial plan. RESPONSIBILITIES Lead a high-performing regional team of specialists to secure new business and increase penetration in alignment with region's financial plan Enable and ensure specialists develop and execute targeted strategies across assigned categories, aligned specialty segments, and Sysco brand by utilizing data analytics and team selling approach Drive team selling efforts around new business, lost business, and penetration of existing accounts, aligning expert resources toward unified goals Communicate clear, specific, and timebound goals and uphold a metrics driven performance management strategy Coach specialists on developmental opportunities and ensure there is a robust and measurable plan in place to deliver against individual and region results Interpret and harness data insights to provide feedback to the team, align priorities, and discover profitable business opportunities and focus areas Utilize KPIs/metrics to evaluate the effectiveness of specialist growth strategies including specialist deployment and performance management the team to deliver Conduct weekly specialist coaching 1:1 conversations: track activities and results, collaborate on upcoming opportunities, and champion the team selling process through use of Salesforce (Sysco's CRM tool) Actively seek, qualify, and deploy specialists for top prospect conversion to Sysco Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with specialists and customers as part of value-added services provided Establish collaborative relationship with specialty companies and merchandising to drive sales efforts around product quality, product integrity, product mix, customer satisfaction, perceived value, and competition Develop and maintain relationships with internal and external customers and stakeholders Support execution of prioritized sales strategies of the specialist team with engagement of customers and prospects at Sysco events (e.g. food shows, industry events) Participates in planning of sales meetings, huddles, team trainings, and customer events and other related functions, with capability to serve as a facilitator for related topics. Meets weekly with supervisor to review past and future priorities along with upcoming tasks. Topics to include, but not limited to, work plan for coming week and follow up for previous tasks. QUALIFICATIONS Education/Experience: Minimum: High School Diploma or GED and 3+ years of sales experience within a retail, broker, wholesale or distribution environment (deep technical expertise of assigned categories) Preferred: Bachelor's degree in a related field or equivalent educational level Knowledge & Skills: Strong financial acumen and ability to properly plan and execute business plans Embraces change and champions corporate initiatives Demonstrated ability to coach and mentor associates Track record of success in the area of consultative selling, networking and negotiations Proficient communication and interpersonal skills and ability to work with and influence a variety of key stakeholders Experience building trust with prospective customers and securing new business Strong business and restaurant operations acumen Analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth Proficient in Microsoft Applications Suite (Word, Excel, PowerPoint, Outlook) Demonstrated ability to deliver against deadlines and produce high-quality results (accuracy, thoroughness in the deliverables they are producing) Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time Understanding of marketing principles, product lines, ordering procedures and Sysco's credit terms OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role Applies approved technologies and architectures to specific requirements for additions to support growth and new services. This position is responsible for all raised floor hardware installation and break / fix consisting of large systems environments for mission critical site. Provides direction & technical guidance for installing and monitoring operating system hardware. Installs hardware, support and perform break/fix, and provides support for small and large system hardware including other attached data communications devices. Location This is an onsite position in our CO market. The office location is 1025 Eldorado Blvd Interlocken 3000 CO: Broomfield. The Main Responsibilities Work on standards and inventory controls for all hardware requirements. Implements all Raised Floor changes on large and midrange systems, as directed, except for Vendor Installs. This includes servers, storage devices, network equipment, routers, switches, and cabling. Provide IT support to internal and external customers in a 24x7 on-call operation. This includes responding to the data center for on-site support and hardware replacements. Run hardware diagnostics and replace failing parts in a timely manner. Upgrade internal system components, include CPUs, memory, hard drives, and network cables in midrange server equipment. Physically installs Cross-Connections for voice and data configurations. Also assists in the design of floor plans and infrastructure for new hardware installations. Manages departmental standards and supports the inventory of critical raised floor hardware. Responsible for the development, integration, and management of all raised floor servicing standards to include equipment installations, hardware maintenance, hardware racking, cable management, and vendor support. What We Look For in a Candidate Should be able to work with departmental managers to ensure consistent and high-quality support for all mission critical operations/applications. Maintain and communicate with team and customers on projects in the pipeline to ensure all parties are kept up to date as well as updating documentation to ensure timely and accurate reporting. Fully seasoned with typically 3+ years professional experience or equivalent education/ certifications Should be able r eviews all Service Now tickets for tracking assigned incoming work. Also creates and manages Change Management Requests (CMR's) for all raised floor work including validating that the records get approved. A+ certification is good to have but not required. Should be able to lift and move objects 50 pounds with assistance. Must agree to the Public Trust Suitability Government background check Compensation Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications. Location Based Pay Range $70710 - $94270 in the state of CO. As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills , certifications and other business needs. Requisition #: 333064 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. Salary Range Salary Min : 70710 Salary Max : 94270 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process. As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions. Application Deadline 05/23/2024
05/11/2024
Full time
About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role Applies approved technologies and architectures to specific requirements for additions to support growth and new services. This position is responsible for all raised floor hardware installation and break / fix consisting of large systems environments for mission critical site. Provides direction & technical guidance for installing and monitoring operating system hardware. Installs hardware, support and perform break/fix, and provides support for small and large system hardware including other attached data communications devices. Location This is an onsite position in our CO market. The office location is 1025 Eldorado Blvd Interlocken 3000 CO: Broomfield. The Main Responsibilities Work on standards and inventory controls for all hardware requirements. Implements all Raised Floor changes on large and midrange systems, as directed, except for Vendor Installs. This includes servers, storage devices, network equipment, routers, switches, and cabling. Provide IT support to internal and external customers in a 24x7 on-call operation. This includes responding to the data center for on-site support and hardware replacements. Run hardware diagnostics and replace failing parts in a timely manner. Upgrade internal system components, include CPUs, memory, hard drives, and network cables in midrange server equipment. Physically installs Cross-Connections for voice and data configurations. Also assists in the design of floor plans and infrastructure for new hardware installations. Manages departmental standards and supports the inventory of critical raised floor hardware. Responsible for the development, integration, and management of all raised floor servicing standards to include equipment installations, hardware maintenance, hardware racking, cable management, and vendor support. What We Look For in a Candidate Should be able to work with departmental managers to ensure consistent and high-quality support for all mission critical operations/applications. Maintain and communicate with team and customers on projects in the pipeline to ensure all parties are kept up to date as well as updating documentation to ensure timely and accurate reporting. Fully seasoned with typically 3+ years professional experience or equivalent education/ certifications Should be able r eviews all Service Now tickets for tracking assigned incoming work. Also creates and manages Change Management Requests (CMR's) for all raised floor work including validating that the records get approved. A+ certification is good to have but not required. Should be able to lift and move objects 50 pounds with assistance. Must agree to the Public Trust Suitability Government background check Compensation Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications. Location Based Pay Range $70710 - $94270 in the state of CO. As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills , certifications and other business needs. Requisition #: 333064 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. Salary Range Salary Min : 70710 Salary Max : 94270 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process. As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions. Application Deadline 05/23/2024
The Pokémon Company International
Seattle, Washington
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Localization Technical Partner Job Summary: This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company's video game products. FLSA Classification (US Only): Exempt People Manager: No What you'll do Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary. Identify, research, and resolve complex technical problems. Coordinate with other teams or specialists to resolve technical problems. Document, track, and monitor the problem using applicable systems and tools. Manage video game hardware and software assets. Participate in on-site support rotation. Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs. Create/prepare distribution data and communicate with related entities accordingly internally and externally to ensure smooth/on-time delivery. What you'll bring Three (3) to four (4) years of related experience. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience required. Proven ability to handle confidential information in a professional manner. Ability to work under pressure, with tight deadlines and shifting schedules. Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc. Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus. Comfort with troubleshooting new software and the ability to learn specialized technical programs. Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required. Experience with video games (developing, playing, and/or translating). Strong knowledge of Pokémon franchise a plus. Self-starter, with strong organizational skills. Japanese language skill is a plus, but not required. Proficiency in Microsoft Office Suite. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $74,000.00 - $87,400.00. The full range is $74,000.00 - $111,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
05/10/2024
Full time
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Localization Technical Partner Job Summary: This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company's video game products. FLSA Classification (US Only): Exempt People Manager: No What you'll do Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary. Identify, research, and resolve complex technical problems. Coordinate with other teams or specialists to resolve technical problems. Document, track, and monitor the problem using applicable systems and tools. Manage video game hardware and software assets. Participate in on-site support rotation. Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs. Create/prepare distribution data and communicate with related entities accordingly internally and externally to ensure smooth/on-time delivery. What you'll bring Three (3) to four (4) years of related experience. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience required. Proven ability to handle confidential information in a professional manner. Ability to work under pressure, with tight deadlines and shifting schedules. Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc. Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus. Comfort with troubleshooting new software and the ability to learn specialized technical programs. Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required. Experience with video games (developing, playing, and/or translating). Strong knowledge of Pokémon franchise a plus. Self-starter, with strong organizational skills. Japanese language skill is a plus, but not required. Proficiency in Microsoft Office Suite. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $74,000.00 - $87,400.00. The full range is $74,000.00 - $111,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
Date Posted: 05/14/2024 Hiring Organization: Rose International Position Number: 464041 Job Title: Information Systems Architect Consultant Job Location: Columbia, SC, USA, 29210 Work Model: Hybrid Employment Type: Temporary Estimated Duration (In months): 13 Min Hourly Rate ($): 88.00 Max Hourly Rate ($): 90.00 Must Have Skills/Attributes: Azure, Infrastructure, Linux, Networking Job Description Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements. Only qualified Information Systems Architect Consultant candidates located in the Columbia, SC area will be considered due to the position requiring a 50% onsite presence REQUIRED EDUCATION/CERTIFICATIONS: • Bachelor's degree in computer science or information systems and 8+ years of technical architecture experience and relevant Handson engineering REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): • Public Cloud infrastructure expertise: Amazon Web Services, Microsoft Azure, Terraform • Ability to integrate Cloud/ DevOps platforms with third party tools • Experience with AWS Governance and Best Practices (IAM, Organizations, Networking Architectures, Cost Mgmt. controls, etc.) • Experience of Azure Governance and Best Practices (RBAC, Azure AD, Networking Architectures, Cost Mgmt. controls, etc.) • Advanced knowledge of automation tools, including configuration management (Ansible, Puppet, or Chef) and infrastructure provisioning (AWS CloudFormation, ARM Templates, or Terraform) • Proficient in scripting languages (PowerShell / CLI) PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE): • Expertise in Terraform infrastructure as code, understanding of scaling technologies and solutions, experience with AWS or other clouds, familiarity with Kubernetes, Docker, or other container platforms, security, penetration testing and threat detection tools, and experience ServiceNow, Datadog, Dome9, and/or Aviatrix • Background in DevOps, Software Development, Site Reliability, or Systems Engineering • Experience with configuration management and continuous deployment • Experience with Linux and Windows system administration • Knowledge of enterprise infrastructure solutions, including enterprise directories, on-premises hosting platforms (vSphere/Hyper-V), and datacenter storage and networking SCOPE OF THE PROJECT: Serve as a technical thought leader and SME for our public cloud ecosystem across will plan, analyze, design, test, and deploy enhancements to our Microsoft Azure and AWS cloud and PaaS solutions and provides knowledge transfer to team members. Works directly with technical teams, customers, vendors, and executive leadership to determine Cloud requirements, analyze business impact, ROI, and sustainability. Ensures Cloud architecture meets the service delivery needs of the Division of Technology Operations. Ensures proper integration of state security standards for all Cloud systems. DAILY DUTIES / RESPONSIBILITIES: • Analyze existing infrastructure, strategic challenges, services, customers, and skill sets to make informed decisions on cloud infrastructure and strategy. • Works with teams to implement an IT governance model that guides the expansion of Cloud architecture and services. Documents the architecture and socializes architectural standards and capabilities with key stakeholders. • Perform system administration, automation, and development tasks for the Cloud Management Platform (CMP). • Work with customer personnel to facilitate migrations to the cloud infrastructure. • Maintain continuity of shared services offered across AWS and Azure. • Lead, train and develop internal staff. Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
05/09/2024
Full time
Date Posted: 05/14/2024 Hiring Organization: Rose International Position Number: 464041 Job Title: Information Systems Architect Consultant Job Location: Columbia, SC, USA, 29210 Work Model: Hybrid Employment Type: Temporary Estimated Duration (In months): 13 Min Hourly Rate ($): 88.00 Max Hourly Rate ($): 90.00 Must Have Skills/Attributes: Azure, Infrastructure, Linux, Networking Job Description Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements. Only qualified Information Systems Architect Consultant candidates located in the Columbia, SC area will be considered due to the position requiring a 50% onsite presence REQUIRED EDUCATION/CERTIFICATIONS: • Bachelor's degree in computer science or information systems and 8+ years of technical architecture experience and relevant Handson engineering REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): • Public Cloud infrastructure expertise: Amazon Web Services, Microsoft Azure, Terraform • Ability to integrate Cloud/ DevOps platforms with third party tools • Experience with AWS Governance and Best Practices (IAM, Organizations, Networking Architectures, Cost Mgmt. controls, etc.) • Experience of Azure Governance and Best Practices (RBAC, Azure AD, Networking Architectures, Cost Mgmt. controls, etc.) • Advanced knowledge of automation tools, including configuration management (Ansible, Puppet, or Chef) and infrastructure provisioning (AWS CloudFormation, ARM Templates, or Terraform) • Proficient in scripting languages (PowerShell / CLI) PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE): • Expertise in Terraform infrastructure as code, understanding of scaling technologies and solutions, experience with AWS or other clouds, familiarity with Kubernetes, Docker, or other container platforms, security, penetration testing and threat detection tools, and experience ServiceNow, Datadog, Dome9, and/or Aviatrix • Background in DevOps, Software Development, Site Reliability, or Systems Engineering • Experience with configuration management and continuous deployment • Experience with Linux and Windows system administration • Knowledge of enterprise infrastructure solutions, including enterprise directories, on-premises hosting platforms (vSphere/Hyper-V), and datacenter storage and networking SCOPE OF THE PROJECT: Serve as a technical thought leader and SME for our public cloud ecosystem across will plan, analyze, design, test, and deploy enhancements to our Microsoft Azure and AWS cloud and PaaS solutions and provides knowledge transfer to team members. Works directly with technical teams, customers, vendors, and executive leadership to determine Cloud requirements, analyze business impact, ROI, and sustainability. Ensures Cloud architecture meets the service delivery needs of the Division of Technology Operations. Ensures proper integration of state security standards for all Cloud systems. DAILY DUTIES / RESPONSIBILITIES: • Analyze existing infrastructure, strategic challenges, services, customers, and skill sets to make informed decisions on cloud infrastructure and strategy. • Works with teams to implement an IT governance model that guides the expansion of Cloud architecture and services. Documents the architecture and socializes architectural standards and capabilities with key stakeholders. • Perform system administration, automation, and development tasks for the Cloud Management Platform (CMP). • Work with customer personnel to facilitate migrations to the cloud infrastructure. • Maintain continuity of shared services offered across AWS and Azure. • Lead, train and develop internal staff. Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
The Pokémon Company International
Redmond, Washington
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Localization Technical Partner Job Summary: This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company's video game products. FLSA Classification (US Only): Exempt People Manager: No What you'll do Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary. Identify, research, and resolve complex technical problems. Coordinate with other teams or specialists to resolve technical problems. Document, track, and monitor the problem using applicable systems and tools. Manage video game hardware and software assets. Participate in on-site support rotation. Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs. Create/prepare distribution data and communicate with related entities accordingly internally and externally to ensure smooth/on-time delivery. What you'll bring Three (3) to four (4) years of related experience. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience required. Proven ability to handle confidential information in a professional manner. Ability to work under pressure, with tight deadlines and shifting schedules. Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc. Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus. Comfort with troubleshooting new software and the ability to learn specialized technical programs. Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required. Experience with video games (developing, playing, and/or translating). Strong knowledge of Pokémon franchise a plus. Self-starter, with strong organizational skills. Japanese language skill is a plus, but not required. Proficiency in Microsoft Office Suite. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $74,000.00 - $87,400.00. The full range is $74,000.00 - $111,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
05/09/2024
Full time
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Localization Technical Partner Job Summary: This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company's video game products. FLSA Classification (US Only): Exempt People Manager: No What you'll do Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary. Identify, research, and resolve complex technical problems. Coordinate with other teams or specialists to resolve technical problems. Document, track, and monitor the problem using applicable systems and tools. Manage video game hardware and software assets. Participate in on-site support rotation. Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs. Create/prepare distribution data and communicate with related entities accordingly internally and externally to ensure smooth/on-time delivery. What you'll bring Three (3) to four (4) years of related experience. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience required. Proven ability to handle confidential information in a professional manner. Ability to work under pressure, with tight deadlines and shifting schedules. Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc. Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus. Comfort with troubleshooting new software and the ability to learn specialized technical programs. Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required. Experience with video games (developing, playing, and/or translating). Strong knowledge of Pokémon franchise a plus. Self-starter, with strong organizational skills. Japanese language skill is a plus, but not required. Proficiency in Microsoft Office Suite. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $74,000.00 - $87,400.00. The full range is $74,000.00 - $111,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
The Pokémon Company International
Seattle, Washington
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Localization Technical Partner Job Summary: This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company's video game products. FLSA Classification (US Only): Exempt People Manager: No What you'll do Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary. Identify, research, and resolve complex technical problems. Coordinate with other teams or specialists to resolve technical problems. Document, track, and monitor the problem using applicable systems and tools. Manage video game hardware and software assets. Participate in on-site support rotation. Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs. Create/prepare distribution data and communicate with related entities accordingly internally and externally to ensure smooth/on-time delivery. What you'll bring Three (3) to four (4) years of related experience. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience required. Proven ability to handle confidential information in a professional manner. Ability to work under pressure, with tight deadlines and shifting schedules. Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc. Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus. Comfort with troubleshooting new software and the ability to learn specialized technical programs. Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required. Experience with video games (developing, playing, and/or translating). Strong knowledge of Pokémon franchise a plus. Self-starter, with strong organizational skills. Japanese language skill is a plus, but not required. Proficiency in Microsoft Office Suite. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $74,000.00 - $87,400.00. The full range is $74,000.00 - $111,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
05/05/2024
Full time
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Localization Technical Partner Job Summary: This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company's video game products. FLSA Classification (US Only): Exempt People Manager: No What you'll do Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary. Identify, research, and resolve complex technical problems. Coordinate with other teams or specialists to resolve technical problems. Document, track, and monitor the problem using applicable systems and tools. Manage video game hardware and software assets. Participate in on-site support rotation. Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs. Create/prepare distribution data and communicate with related entities accordingly internally and externally to ensure smooth/on-time delivery. What you'll bring Three (3) to four (4) years of related experience. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience required. Proven ability to handle confidential information in a professional manner. Ability to work under pressure, with tight deadlines and shifting schedules. Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc. Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus. Comfort with troubleshooting new software and the ability to learn specialized technical programs. Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required. Experience with video games (developing, playing, and/or translating). Strong knowledge of Pokémon franchise a plus. Self-starter, with strong organizational skills. Japanese language skill is a plus, but not required. Proficiency in Microsoft Office Suite. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $74,000.00 - $87,400.00. The full range is $74,000.00 - $111,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
The Pokémon Company International
Redmond, Washington
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Localization Technical Partner Job Summary: This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company's video game products. FLSA Classification (US Only): Exempt People Manager: No What you'll do Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary. Identify, research, and resolve complex technical problems. Coordinate with other teams or specialists to resolve technical problems. Document, track, and monitor the problem using applicable systems and tools. Manage video game hardware and software assets. Participate in on-site support rotation. Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs. Create/prepare distribution data and communicate with related entities accordingly internally and externally to ensure smooth/on-time delivery. What you'll bring Three (3) to four (4) years of related experience. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience required. Proven ability to handle confidential information in a professional manner. Ability to work under pressure, with tight deadlines and shifting schedules. Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc. Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus. Comfort with troubleshooting new software and the ability to learn specialized technical programs. Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required. Experience with video games (developing, playing, and/or translating). Strong knowledge of Pokémon franchise a plus. Self-starter, with strong organizational skills. Japanese language skill is a plus, but not required. Proficiency in Microsoft Office Suite. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $74,000.00 - $87,400.00. The full range is $74,000.00 - $111,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
05/05/2024
Full time
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Localization Technical Partner Job Summary: This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company's video game products. FLSA Classification (US Only): Exempt People Manager: No What you'll do Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary. Identify, research, and resolve complex technical problems. Coordinate with other teams or specialists to resolve technical problems. Document, track, and monitor the problem using applicable systems and tools. Manage video game hardware and software assets. Participate in on-site support rotation. Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs. Create/prepare distribution data and communicate with related entities accordingly internally and externally to ensure smooth/on-time delivery. What you'll bring Three (3) to four (4) years of related experience. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience required. Proven ability to handle confidential information in a professional manner. Ability to work under pressure, with tight deadlines and shifting schedules. Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc. Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus. Comfort with troubleshooting new software and the ability to learn specialized technical programs. Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required. Experience with video games (developing, playing, and/or translating). Strong knowledge of Pokémon franchise a plus. Self-starter, with strong organizational skills. Japanese language skill is a plus, but not required. Proficiency in Microsoft Office Suite. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between $74,000.00 - $87,400.00. The full range is $74,000.00 - $111,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
Position Highlights: Challenging and exciting ground-floor opportunity to provide operational support for the power grid and rural broadband expansion Be part of building the internet in Georgia - support core Internet links to entire cities! Not the standard corporate IT environment - we don't support end users. Career possibilities for Network Architecture, Network Engineering, Cyber Security, and Industrial Control Systems Excellent benefits, including: Nationally competitive pay and incentive Benefits packages including Medical, Dental, Vision, Disability, and Life insurance Outstanding 401k plan featuring a maximum company contribution of 15.5% On-site Fitness Center and Café Associate training and development including options for tuition reimbursement Experience working in a high security environment. This is a unique opportunity to support and protect the largest machine on the planet: the electrical power grid. GSOC centrally operates a state-wide fiber optic network as well as highly secure datacenters with a focus on Georgia power grid operations. This infrastructure is being extended into CLEC and IXC telecom provider services to support rural broadband as local EMC's bring high-speed internet solutions to their customers. GSOC is offering a ground floor opportunity to work directly on 100G+ transport systems as they are designed and installed. GSOC takes both physical and cyber security very seriously so candidates must be willing to work on-site in a high security environment. This position includes nationally calibrated competitive pay, opportunities for growth, mentorship, and great retirement benefits. In 2017, GSOC was recognized as one of the best places to work by Georgia Trend magazine. References: GSOC Annual Report: Georgia Trend magazine: Summary: The Information Technology Service Management (ITSM) Analyst is responsible for providing ITSM support to several business units across the Family of Companies business units. Requiring high level of experience in Information Technology Infrastructure Library (ITIL) process workflows and business analysis, this position will develop and process documentation related to GSOC and/or ITIL processes. This position will work closely with Service Analysts, Trainers, and Department Managers to remain current on company operations and best practices to implement those processes in the ITSM tool. This position is responsible for support, troubleshooting, system integration and overall administration and maintenance of GSOC ITSM tool to improve user experience and increase productivity. This position requires compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines, and procedures, including but not limited to, RUS, OSHA, NERC, FERC, and ITS requirements. Must be willing to engage and participate in an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Development/Implementation: Respond to new customer requests; Utilize ITIL processes to develop and implement solutions which enable automation and optimization of the business; Identify and implement new solution and enhancements to the ITSM platform to streamline ITIL process workflows. Support/Maintenance: Functions as a technical expert for GSOC ITSM platform; manage testing and release of a full range configuration changes; Perform system patching to maintain an up-to-date and secure environment; Use the ITSM platform to support asset management, change management, network management, incident management, and contract management programs. Research, Analysis, and Consultation: Continuously train on and understand individual department/company needs and requirements; Analyze business operations to provide recommendations to management and stakeholder regarding improvements; Assists in performing cost analysis of application changes and feasibility studies. Performing proof of concept analysis in development environment. Vendor Management: Assist with vendor selections, contract and SOW reviews, cost control and strategizing/communicating vendor related risks. Serve as proxy between vendors and GSOC on vendor deliveries to coordinate system integrations, improvements, and other related tasks. Collaboration: Facilitate sessions to obtain business requirements; Partners with other system stakeholders and administrators to design, develop, integrate, and implement enterprise wide ITSM solutions as well as maintain a culture of compliance. Required Qualifications: Education: Bachelor's Degree in Engineering, Information Technology, Business Administration, or related field. Experience: Analyst II: 5 years of ITIL process and ITSM experience including service desk management, asset management, configuration management, patch management and/or network management 2+ years of experience administering Ivanti IT Service Management including management of assets, incidents, service requests, problems, changes, releases, and projects. Analyst III: 7+ years of ITSM experience including service desk management, asset management, configuration management, patch management, and/or network management. 4+ years of experience administering Ivanti IT Service Management including management of assets, incidents, service requests, problems, changes, releases, and projects. Analyst IV: 8+ years of ITSM experience including service desk management, asset management, configuration management, patch management and/or network management. 4+ years of experience administering Ivanti IT Service Management including management of assets, incidents, service requests, problems, changes, releases, and projects. Equivalent Experience: Analyst II: Associates Degree in Engineering, Engineering Technology, Information Technology, Business Administration, or related field with at least 7+ years of experience in the above experience. Analyst III: Associates Degree in Engineering, Engineering Technology, Information Technology, Business Administration, or related field with at least 10+ years of experience in the experience stated above. Analyst IV: 10+ years of ITSM experience including service desk management, asset management, configuration management, patch management, and/or network management. 4+ years of experience administering Ivanti IT Service Management including management of assets, incidents, service requests, problems, changes, releases, and projects. Licenses, Certifications, and/or Registrations: Valid Driver's License. Must obtain and maintain Bulk Electric System Cyber Authorized Status as defined in GSOC's CIP Cyber Security Policy 301 and NERC Reliability Standard CIP 004 - Personnel Risk Assessment. ITIL Certification preferred; Six Sigma or Lean Six Sigma desired Specialized Skills: Excellent diagnostic and problem-solving skills. Strong verbal/written communication and presentation ability. Must be able to work and succeed in a collaborative team environment while demonstrating strong leadership skills across various technical and non-technical discipline; Strong organizational and time-management skills with the ability to effectively prioritize tasks.
05/04/2024
Full time
Position Highlights: Challenging and exciting ground-floor opportunity to provide operational support for the power grid and rural broadband expansion Be part of building the internet in Georgia - support core Internet links to entire cities! Not the standard corporate IT environment - we don't support end users. Career possibilities for Network Architecture, Network Engineering, Cyber Security, and Industrial Control Systems Excellent benefits, including: Nationally competitive pay and incentive Benefits packages including Medical, Dental, Vision, Disability, and Life insurance Outstanding 401k plan featuring a maximum company contribution of 15.5% On-site Fitness Center and Café Associate training and development including options for tuition reimbursement Experience working in a high security environment. This is a unique opportunity to support and protect the largest machine on the planet: the electrical power grid. GSOC centrally operates a state-wide fiber optic network as well as highly secure datacenters with a focus on Georgia power grid operations. This infrastructure is being extended into CLEC and IXC telecom provider services to support rural broadband as local EMC's bring high-speed internet solutions to their customers. GSOC is offering a ground floor opportunity to work directly on 100G+ transport systems as they are designed and installed. GSOC takes both physical and cyber security very seriously so candidates must be willing to work on-site in a high security environment. This position includes nationally calibrated competitive pay, opportunities for growth, mentorship, and great retirement benefits. In 2017, GSOC was recognized as one of the best places to work by Georgia Trend magazine. References: GSOC Annual Report: Georgia Trend magazine: Summary: The Information Technology Service Management (ITSM) Analyst is responsible for providing ITSM support to several business units across the Family of Companies business units. Requiring high level of experience in Information Technology Infrastructure Library (ITIL) process workflows and business analysis, this position will develop and process documentation related to GSOC and/or ITIL processes. This position will work closely with Service Analysts, Trainers, and Department Managers to remain current on company operations and best practices to implement those processes in the ITSM tool. This position is responsible for support, troubleshooting, system integration and overall administration and maintenance of GSOC ITSM tool to improve user experience and increase productivity. This position requires compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines, and procedures, including but not limited to, RUS, OSHA, NERC, FERC, and ITS requirements. Must be willing to engage and participate in an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Development/Implementation: Respond to new customer requests; Utilize ITIL processes to develop and implement solutions which enable automation and optimization of the business; Identify and implement new solution and enhancements to the ITSM platform to streamline ITIL process workflows. Support/Maintenance: Functions as a technical expert for GSOC ITSM platform; manage testing and release of a full range configuration changes; Perform system patching to maintain an up-to-date and secure environment; Use the ITSM platform to support asset management, change management, network management, incident management, and contract management programs. Research, Analysis, and Consultation: Continuously train on and understand individual department/company needs and requirements; Analyze business operations to provide recommendations to management and stakeholder regarding improvements; Assists in performing cost analysis of application changes and feasibility studies. Performing proof of concept analysis in development environment. Vendor Management: Assist with vendor selections, contract and SOW reviews, cost control and strategizing/communicating vendor related risks. Serve as proxy between vendors and GSOC on vendor deliveries to coordinate system integrations, improvements, and other related tasks. Collaboration: Facilitate sessions to obtain business requirements; Partners with other system stakeholders and administrators to design, develop, integrate, and implement enterprise wide ITSM solutions as well as maintain a culture of compliance. Required Qualifications: Education: Bachelor's Degree in Engineering, Information Technology, Business Administration, or related field. Experience: Analyst II: 5 years of ITIL process and ITSM experience including service desk management, asset management, configuration management, patch management and/or network management 2+ years of experience administering Ivanti IT Service Management including management of assets, incidents, service requests, problems, changes, releases, and projects. Analyst III: 7+ years of ITSM experience including service desk management, asset management, configuration management, patch management, and/or network management. 4+ years of experience administering Ivanti IT Service Management including management of assets, incidents, service requests, problems, changes, releases, and projects. Analyst IV: 8+ years of ITSM experience including service desk management, asset management, configuration management, patch management and/or network management. 4+ years of experience administering Ivanti IT Service Management including management of assets, incidents, service requests, problems, changes, releases, and projects. Equivalent Experience: Analyst II: Associates Degree in Engineering, Engineering Technology, Information Technology, Business Administration, or related field with at least 7+ years of experience in the above experience. Analyst III: Associates Degree in Engineering, Engineering Technology, Information Technology, Business Administration, or related field with at least 10+ years of experience in the experience stated above. Analyst IV: 10+ years of ITSM experience including service desk management, asset management, configuration management, patch management, and/or network management. 4+ years of experience administering Ivanti IT Service Management including management of assets, incidents, service requests, problems, changes, releases, and projects. Licenses, Certifications, and/or Registrations: Valid Driver's License. Must obtain and maintain Bulk Electric System Cyber Authorized Status as defined in GSOC's CIP Cyber Security Policy 301 and NERC Reliability Standard CIP 004 - Personnel Risk Assessment. ITIL Certification preferred; Six Sigma or Lean Six Sigma desired Specialized Skills: Excellent diagnostic and problem-solving skills. Strong verbal/written communication and presentation ability. Must be able to work and succeed in a collaborative team environment while demonstrating strong leadership skills across various technical and non-technical discipline; Strong organizational and time-management skills with the ability to effectively prioritize tasks.