A career in our Partnership Allocation and Reporting Solutions practice, within Tax services, will provide you with the opportunity to help our clients meet and manage their tax obligations across unique but ever changing tax specialties. You'll advise clients on their local and overseas tax affairs, while acting as a strategic consultant related to business analysis, managing indirect taxes, dispute resolution, and global enterprise tax solutions. Our team helps our clients with gaining access to capital markets and cash liquidity and enhancing the process for taking their Complex Partnership Solutions public. You'll be helping our clients with financial reporting, capital market analysis, internal controls, taxation and advisory services. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. Deal effectively with ambiguous and unstructured problems and situations. Initiate open and candid coaching conversations at all levels. Move easily between big picture thinking and managing relevant detail. Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. Contribute technical knowledge in area of specialism. Contribute to an environment where people and technology thrive together to accomplish more than they could apart. Navigate the complexities of cross-border and/or diverse teams and engagements. Initiate and lead open conversations with teams, clients and stakeholders to build trust. Uphold the firm's code of ethics and business conduct. We're leading the way as technology-enabled tax advisors who provide value through digitization, automation and increased efficiencies - all made possible by equipping our professionals to succeed in a world where transactions are faster, more complicated and require a deeper level of sophistication. PwC Tax provides unparalleled technical knowledge and specialization and industry insights, coupled with the One Firm knowledge that brings everything PwC offers to solve our clients' needs. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : Bachelor Degree Required Fields of Study : Accounting Additional Educational Requirements : Other business related fields may be considered (such as, Business Administration/Management, Economics, Finance, International Business, Management, Quantitative Finance). Minimum Years of Experience : 5 year(s) Certification(s) Required : CPA or Member of the Bar Preferred Qualifications : Preferred Knowledge/Skills : Demonstrates proven intimate knowledge of, and success in roles involving, the tax-related intricacies of partnership structures and related transactions (e.g., M&A, IPOs, spinoffs, et al) within publicly traded partnerships, private equity funds, hedge funds, and/or other private partnerships, which includes the following areas: - Interpreting and applying the relevant aspects of the following US Tax Code sections, and associated regulations, as it relates to partnership structures, Up-Cs and UPREITs, especially performing specialized tax consulting and consultations 704(b), 704(c), 707, 751, 734, 743(b); - Consulting and modelling pre- and post-IPOs; - Consulting and modelling with respect to a wide range of M&A and equity transactions; - Marketing and business development efforts; - Interpreting, preparing and processing multiple information to calculate partnership allocations, reviewing and reconciling the outcome of this information as it relates to multiple Partnerships, Up-Cs and UPREITs; - Managing the process for and reviewing Federal and State tax returns; and, - Collaborating across disciplines to design and implement systems and process enhancements. Demonstrates proven intimate abilities and success performing specialized tax consulting and compliance related to partnership structures and related transactions for publicly traded partnerships, private equity funds, hedge funds, and/or other private partnerships, which includes the following areas: - Preparing Form 1065 and K-1 creating and leveraging complex spreadsheets and data analytic tools; and writing, communicating, facilitating, and presenting to and/or for all levels of industry audiences, clients and internal staff and management, especially intimate report-writing skills; - Identifying and addressing client needs: actively participating in client discussions and meetings; communicating a broad range of Firm services; managing engagements including preparing concise, accurate written communication; and balancing project economics management with the occurrence of unanticipated issues; and, - Leading teams to generate a vision, establishing direction and motivating members, creating an atmosphere of trust, leveraging diverse views, coaching staff, and actively promoting continuous improvement and innovation. Demonstrates success as tax technical business advisor, including developing new relationships, making introductions to sell new services and doing so with a "One Firm" service mindset. Preferred familiarity with a CRM system. Lead as a business advisor, including developing new relationships, making introductions to sell new services and doing so with a "One Firm" service mindset. Preferred familiarity with a CRM system. Demonstrates knowledge of automation & digitization and leads by example in a professional services environment including, but not limited to, the following areas:- innovating through new and existing technologies, along with experimenting with digitization solutions.- working with large, complex data sets to build models and leverage data visualization tools to provide insights to clients.- utilizing digitization tools to reduce hours and optimize engagements. Advance pricing strategy through the use of pricing tools and influence a shift to alternative fee arrangements. We are transforming the way we deliver tax services. Find out more about what we do on our Tax Career Page at pwc.to/whatwedotax Learn more about how we work: PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information:
05/04/2024
Full time
A career in our Partnership Allocation and Reporting Solutions practice, within Tax services, will provide you with the opportunity to help our clients meet and manage their tax obligations across unique but ever changing tax specialties. You'll advise clients on their local and overseas tax affairs, while acting as a strategic consultant related to business analysis, managing indirect taxes, dispute resolution, and global enterprise tax solutions. Our team helps our clients with gaining access to capital markets and cash liquidity and enhancing the process for taking their Complex Partnership Solutions public. You'll be helping our clients with financial reporting, capital market analysis, internal controls, taxation and advisory services. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. Deal effectively with ambiguous and unstructured problems and situations. Initiate open and candid coaching conversations at all levels. Move easily between big picture thinking and managing relevant detail. Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. Contribute technical knowledge in area of specialism. Contribute to an environment where people and technology thrive together to accomplish more than they could apart. Navigate the complexities of cross-border and/or diverse teams and engagements. Initiate and lead open conversations with teams, clients and stakeholders to build trust. Uphold the firm's code of ethics and business conduct. We're leading the way as technology-enabled tax advisors who provide value through digitization, automation and increased efficiencies - all made possible by equipping our professionals to succeed in a world where transactions are faster, more complicated and require a deeper level of sophistication. PwC Tax provides unparalleled technical knowledge and specialization and industry insights, coupled with the One Firm knowledge that brings everything PwC offers to solve our clients' needs. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : Bachelor Degree Required Fields of Study : Accounting Additional Educational Requirements : Other business related fields may be considered (such as, Business Administration/Management, Economics, Finance, International Business, Management, Quantitative Finance). Minimum Years of Experience : 5 year(s) Certification(s) Required : CPA or Member of the Bar Preferred Qualifications : Preferred Knowledge/Skills : Demonstrates proven intimate knowledge of, and success in roles involving, the tax-related intricacies of partnership structures and related transactions (e.g., M&A, IPOs, spinoffs, et al) within publicly traded partnerships, private equity funds, hedge funds, and/or other private partnerships, which includes the following areas: - Interpreting and applying the relevant aspects of the following US Tax Code sections, and associated regulations, as it relates to partnership structures, Up-Cs and UPREITs, especially performing specialized tax consulting and consultations 704(b), 704(c), 707, 751, 734, 743(b); - Consulting and modelling pre- and post-IPOs; - Consulting and modelling with respect to a wide range of M&A and equity transactions; - Marketing and business development efforts; - Interpreting, preparing and processing multiple information to calculate partnership allocations, reviewing and reconciling the outcome of this information as it relates to multiple Partnerships, Up-Cs and UPREITs; - Managing the process for and reviewing Federal and State tax returns; and, - Collaborating across disciplines to design and implement systems and process enhancements. Demonstrates proven intimate abilities and success performing specialized tax consulting and compliance related to partnership structures and related transactions for publicly traded partnerships, private equity funds, hedge funds, and/or other private partnerships, which includes the following areas: - Preparing Form 1065 and K-1 creating and leveraging complex spreadsheets and data analytic tools; and writing, communicating, facilitating, and presenting to and/or for all levels of industry audiences, clients and internal staff and management, especially intimate report-writing skills; - Identifying and addressing client needs: actively participating in client discussions and meetings; communicating a broad range of Firm services; managing engagements including preparing concise, accurate written communication; and balancing project economics management with the occurrence of unanticipated issues; and, - Leading teams to generate a vision, establishing direction and motivating members, creating an atmosphere of trust, leveraging diverse views, coaching staff, and actively promoting continuous improvement and innovation. Demonstrates success as tax technical business advisor, including developing new relationships, making introductions to sell new services and doing so with a "One Firm" service mindset. Preferred familiarity with a CRM system. Lead as a business advisor, including developing new relationships, making introductions to sell new services and doing so with a "One Firm" service mindset. Preferred familiarity with a CRM system. Demonstrates knowledge of automation & digitization and leads by example in a professional services environment including, but not limited to, the following areas:- innovating through new and existing technologies, along with experimenting with digitization solutions.- working with large, complex data sets to build models and leverage data visualization tools to provide insights to clients.- utilizing digitization tools to reduce hours and optimize engagements. Advance pricing strategy through the use of pricing tools and influence a shift to alternative fee arrangements. We are transforming the way we deliver tax services. Find out more about what we do on our Tax Career Page at pwc.to/whatwedotax Learn more about how we work: PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information:
A career in our Partnership Allocation and Reporting Solutions practice, within Tax services, will provide you with the opportunity to help our clients meet and manage their tax obligations across unique but ever changing tax specialties. You'll advise clients on their local and overseas tax affairs, while acting as a strategic consultant related to business analysis, managing indirect taxes, dispute resolution, and global enterprise tax solutions. Our team helps our clients with gaining access to capital markets and cash liquidity and enhancing the process for taking their Complex Partnership Solutions public. You'll be helping our clients with financial reporting, capital market analysis, internal controls, taxation and advisory services. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. Deal effectively with ambiguous and unstructured problems and situations. Initiate open and candid coaching conversations at all levels. Move easily between big picture thinking and managing relevant detail. Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. Contribute technical knowledge in area of specialism. Contribute to an environment where people and technology thrive together to accomplish more than they could apart. Navigate the complexities of cross-border and/or diverse teams and engagements. Initiate and lead open conversations with teams, clients and stakeholders to build trust. Uphold the firm's code of ethics and business conduct. We're leading the way as technology-enabled tax advisors who provide value through digitization, automation and increased efficiencies - all made possible by equipping our professionals to succeed in a world where transactions are faster, more complicated and require a deeper level of sophistication. PwC Tax provides unparalleled technical knowledge and specialization and industry insights, coupled with the One Firm knowledge that brings everything PwC offers to solve our clients' needs. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : Bachelor Degree Required Fields of Study : Accounting Additional Educational Requirements : Other business related fields may be considered (such as, Business Administration/Management, Economics, Finance, International Business, Management, Quantitative Finance). Minimum Years of Experience : 5 year(s) Certification(s) Required : CPA or Member of the Bar Preferred Qualifications : Preferred Knowledge/Skills : Demonstrates proven intimate knowledge of, and success in roles involving, the tax-related intricacies of partnership structures and related transactions (e.g., M&A, IPOs, spinoffs, et al) within publicly traded partnerships, private equity funds, hedge funds, and/or other private partnerships, which includes the following areas: - Interpreting and applying the relevant aspects of the following US Tax Code sections, and associated regulations, as it relates to partnership structures, Up-Cs and UPREITs, especially performing specialized tax consulting and consultations 704(b), 704(c), 707, 751, 734, 743(b); - Consulting and modelling pre- and post-IPOs; - Consulting and modelling with respect to a wide range of M&A and equity transactions; - Marketing and business development efforts; - Interpreting, preparing and processing multiple information to calculate partnership allocations, reviewing and reconciling the outcome of this information as it relates to multiple Partnerships, Up-Cs and UPREITs; - Managing the process for and reviewing Federal and State tax returns; and, - Collaborating across disciplines to design and implement systems and process enhancements. Demonstrates proven intimate abilities and success performing specialized tax consulting and compliance related to partnership structures and related transactions for publicly traded partnerships, private equity funds, hedge funds, and/or other private partnerships, which includes the following areas: - Preparing Form 1065 and K-1 creating and leveraging complex spreadsheets and data analytic tools; and writing, communicating, facilitating, and presenting to and/or for all levels of industry audiences, clients and internal staff and management, especially intimate report-writing skills; - Identifying and addressing client needs: actively participating in client discussions and meetings; communicating a broad range of Firm services; managing engagements including preparing concise, accurate written communication; and balancing project economics management with the occurrence of unanticipated issues; and, - Leading teams to generate a vision, establishing direction and motivating members, creating an atmosphere of trust, leveraging diverse views, coaching staff, and actively promoting continuous improvement and innovation. Demonstrates success as tax technical business advisor, including developing new relationships, making introductions to sell new services and doing so with a "One Firm" service mindset. Preferred familiarity with a CRM system. Lead as a business advisor, including developing new relationships, making introductions to sell new services and doing so with a "One Firm" service mindset. Preferred familiarity with a CRM system. Demonstrates knowledge of automation & digitization and leads by example in a professional services environment including, but not limited to, the following areas:- innovating through new and existing technologies, along with experimenting with digitization solutions.- working with large, complex data sets to build models and leverage data visualization tools to provide insights to clients.- utilizing digitization tools to reduce hours and optimize engagements. Advance pricing strategy through the use of pricing tools and influence a shift to alternative fee arrangements. We are transforming the way we deliver tax services. Find out more about what we do on our Tax Career Page at pwc.to/whatwedotax Learn more about how we work: PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information:
05/01/2024
Full time
A career in our Partnership Allocation and Reporting Solutions practice, within Tax services, will provide you with the opportunity to help our clients meet and manage their tax obligations across unique but ever changing tax specialties. You'll advise clients on their local and overseas tax affairs, while acting as a strategic consultant related to business analysis, managing indirect taxes, dispute resolution, and global enterprise tax solutions. Our team helps our clients with gaining access to capital markets and cash liquidity and enhancing the process for taking their Complex Partnership Solutions public. You'll be helping our clients with financial reporting, capital market analysis, internal controls, taxation and advisory services. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. Deal effectively with ambiguous and unstructured problems and situations. Initiate open and candid coaching conversations at all levels. Move easily between big picture thinking and managing relevant detail. Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. Contribute technical knowledge in area of specialism. Contribute to an environment where people and technology thrive together to accomplish more than they could apart. Navigate the complexities of cross-border and/or diverse teams and engagements. Initiate and lead open conversations with teams, clients and stakeholders to build trust. Uphold the firm's code of ethics and business conduct. We're leading the way as technology-enabled tax advisors who provide value through digitization, automation and increased efficiencies - all made possible by equipping our professionals to succeed in a world where transactions are faster, more complicated and require a deeper level of sophistication. PwC Tax provides unparalleled technical knowledge and specialization and industry insights, coupled with the One Firm knowledge that brings everything PwC offers to solve our clients' needs. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required : Bachelor Degree Required Fields of Study : Accounting Additional Educational Requirements : Other business related fields may be considered (such as, Business Administration/Management, Economics, Finance, International Business, Management, Quantitative Finance). Minimum Years of Experience : 5 year(s) Certification(s) Required : CPA or Member of the Bar Preferred Qualifications : Preferred Knowledge/Skills : Demonstrates proven intimate knowledge of, and success in roles involving, the tax-related intricacies of partnership structures and related transactions (e.g., M&A, IPOs, spinoffs, et al) within publicly traded partnerships, private equity funds, hedge funds, and/or other private partnerships, which includes the following areas: - Interpreting and applying the relevant aspects of the following US Tax Code sections, and associated regulations, as it relates to partnership structures, Up-Cs and UPREITs, especially performing specialized tax consulting and consultations 704(b), 704(c), 707, 751, 734, 743(b); - Consulting and modelling pre- and post-IPOs; - Consulting and modelling with respect to a wide range of M&A and equity transactions; - Marketing and business development efforts; - Interpreting, preparing and processing multiple information to calculate partnership allocations, reviewing and reconciling the outcome of this information as it relates to multiple Partnerships, Up-Cs and UPREITs; - Managing the process for and reviewing Federal and State tax returns; and, - Collaborating across disciplines to design and implement systems and process enhancements. Demonstrates proven intimate abilities and success performing specialized tax consulting and compliance related to partnership structures and related transactions for publicly traded partnerships, private equity funds, hedge funds, and/or other private partnerships, which includes the following areas: - Preparing Form 1065 and K-1 creating and leveraging complex spreadsheets and data analytic tools; and writing, communicating, facilitating, and presenting to and/or for all levels of industry audiences, clients and internal staff and management, especially intimate report-writing skills; - Identifying and addressing client needs: actively participating in client discussions and meetings; communicating a broad range of Firm services; managing engagements including preparing concise, accurate written communication; and balancing project economics management with the occurrence of unanticipated issues; and, - Leading teams to generate a vision, establishing direction and motivating members, creating an atmosphere of trust, leveraging diverse views, coaching staff, and actively promoting continuous improvement and innovation. Demonstrates success as tax technical business advisor, including developing new relationships, making introductions to sell new services and doing so with a "One Firm" service mindset. Preferred familiarity with a CRM system. Lead as a business advisor, including developing new relationships, making introductions to sell new services and doing so with a "One Firm" service mindset. Preferred familiarity with a CRM system. Demonstrates knowledge of automation & digitization and leads by example in a professional services environment including, but not limited to, the following areas:- innovating through new and existing technologies, along with experimenting with digitization solutions.- working with large, complex data sets to build models and leverage data visualization tools to provide insights to clients.- utilizing digitization tools to reduce hours and optimize engagements. Advance pricing strategy through the use of pricing tools and influence a shift to alternative fee arrangements. We are transforming the way we deliver tax services. Find out more about what we do on our Tax Career Page at pwc.to/whatwedotax Learn more about how we work: PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information:
About Us: Welcome to Hotel Crescent Court, with undeniable charm that is quintessentially Texan, we meld Dallas sophistication and heritage into an experience that is uniquely Hotel Crescent Court. With our immersive spa, renowned dining, and serene pool just moments away from the trolley, our hotel opens a world filled by arts, shopping and entertainment districts. Fresh from a $30 million renovation, this is Texas luxury living at its finest. At the Hotel Crescent Court, our associates can expect to work in an environment that focuses on nurturing development and growth. We take care of you so that you can take care of our guests. Complimentary parking, free meals during your shift, and monthly associate celebrations are just a few perks that can be expected when working here. We value U.S. military experience and invite all qualified military candidates to apply. Overview: The position would be resposible for teaching and facilitating fitness classes and/or sessions that are offered to members and guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Responsibilities: Develops safe, professional, exciting and comprehensive personal training programs to ensure clients are satisfied with their workout program and remain motivated to attain their personal fitness goals Monitors and instructs clients during personal training sessions on the safe and effective use of cardiovascular, flexibility and strength training equipment Reads, Watches, and engages in all required training's associated with the role Conducts fitness consultations for new clients including pre-participation screening, Medical History, Lifestyle questionnaire, and goal setting to assess and recommend personal training programs Fulfills member service requirements such as fitness assessments and equipment operations, service desk duties and fitness equipment cleaning Promotes and sells personal training programs and services Completes all administrative requirements associated with each client's fitness plan Remains current on certifications and new trends in the industry Qualifications: Ability to stand, bend and perform duties required for specific modalitties Ability to stand and move throughout spa and continuously perform essential job functions. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Should have knowledge of anatomy and physiology Must possess at least 500 hours of hands on massage experience Must provide reputable school certification Benefits: HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Vacation programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
09/25/2021
Full time
About Us: Welcome to Hotel Crescent Court, with undeniable charm that is quintessentially Texan, we meld Dallas sophistication and heritage into an experience that is uniquely Hotel Crescent Court. With our immersive spa, renowned dining, and serene pool just moments away from the trolley, our hotel opens a world filled by arts, shopping and entertainment districts. Fresh from a $30 million renovation, this is Texas luxury living at its finest. At the Hotel Crescent Court, our associates can expect to work in an environment that focuses on nurturing development and growth. We take care of you so that you can take care of our guests. Complimentary parking, free meals during your shift, and monthly associate celebrations are just a few perks that can be expected when working here. We value U.S. military experience and invite all qualified military candidates to apply. Overview: The position would be resposible for teaching and facilitating fitness classes and/or sessions that are offered to members and guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Responsibilities: Develops safe, professional, exciting and comprehensive personal training programs to ensure clients are satisfied with their workout program and remain motivated to attain their personal fitness goals Monitors and instructs clients during personal training sessions on the safe and effective use of cardiovascular, flexibility and strength training equipment Reads, Watches, and engages in all required training's associated with the role Conducts fitness consultations for new clients including pre-participation screening, Medical History, Lifestyle questionnaire, and goal setting to assess and recommend personal training programs Fulfills member service requirements such as fitness assessments and equipment operations, service desk duties and fitness equipment cleaning Promotes and sells personal training programs and services Completes all administrative requirements associated with each client's fitness plan Remains current on certifications and new trends in the industry Qualifications: Ability to stand, bend and perform duties required for specific modalitties Ability to stand and move throughout spa and continuously perform essential job functions. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Should have knowledge of anatomy and physiology Must possess at least 500 hours of hands on massage experience Must provide reputable school certification Benefits: HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Vacation programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
*JOB SUMMARY* The Security Officer 2, consistent with state law and departmental policy, provides customer service and a safe and secure environment for patients, visitors, medical staff, and employees. Incumbents may be exposed to inclement weather while patrolling assigned areas to detect any fire or other safety hazards and deter the potential for crime. Safeguards company assets and property from theft and criminal mischief. Investigates all thefts, accidents, improper actions or conduct and all offenses of a criminal nature. Promotes good public and staff relations. *ESSENTIAL FUNCTIONS OF THE ROLE* Patrols assigned areas for the presence of unauthorized persons or potential sources of crime, and maintains clear, appropriate and continuous radio contact with base, shift supervisor and other officers in the field. Maintains general order of the local environment and intervenes in disturbances in a calm and efficient manner guided by courtesy, established rules and regulations. Responds to various public service calls, including criminal offenses, civil process, hospital violations or customer service oriented requests such as escorting patients, visitors, medical staff, and employees to parking areas; providing assistance with stalled vehicles; assisting with unlocking vehicles and responding to parking equipment malfunctions. Assists Police Officers as required to maintain order; to include assisting with arrests when requested. Responds without hesitation and assists with all medical emergencies as required, within the scope of the officer's training and expertise. Maintains secure facilities by ensuring various doors are locked as required. Unlocks facilities upon receiving proper authorization. Produces complete, accurate and concise reports, to include criminal offenses, false fire alarms, safety hazards and general information, consistent with internal processes and as prescribed by law. Handles sensitive investigations and information in a professional manner, safeguarding confidential information obtained through investigation or from Law Enforcement authorities. Controls the flow of traffic at designated at points of interest. Issues citations for parking violations. *KEY SUCCESS FACTORS* Good interpersonal and public relations skills. Must be able to work under stressful conditions. Able to balance multiple demands and respond to time constraints. Must have critical thinking and problem solving skills. Must be able to communicate thoughts clearly; both verbally and in writing. General computer skills, including but not limited to: using required software applications, data entry, information security, hand held scanning and email. Stays current with applicable rules, regulations, policies, laws and guidelines that impact or govern the department and organization. Successfully completes the Texas Commission on Private Security Academy Levels II and III within three months of hire date. Attain and maintain a minimum passing score of 80% accuracy during firearms qualification and requalification. *BENEFITS* Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level *QUALIFICATIONS* - EDUCATION - H.S. Diploma/GED Equivalent - EXPERIENCE - Less than 1 Year of Experience - CERTIFICATION/LICENSE/REGISTRATION - Basic Life Support (BLS): BLS within 30 days of hire. Commissioned Security Officer (LSO): Commissioned Security Officer within 6 months of hire. Drivers License (TXDL): If moving from out of state must obtain valid TX DL within 90 days of hire. Requirements: Baylor Scott And White Health
09/17/2021
Full time
*JOB SUMMARY* The Security Officer 2, consistent with state law and departmental policy, provides customer service and a safe and secure environment for patients, visitors, medical staff, and employees. Incumbents may be exposed to inclement weather while patrolling assigned areas to detect any fire or other safety hazards and deter the potential for crime. Safeguards company assets and property from theft and criminal mischief. Investigates all thefts, accidents, improper actions or conduct and all offenses of a criminal nature. Promotes good public and staff relations. *ESSENTIAL FUNCTIONS OF THE ROLE* Patrols assigned areas for the presence of unauthorized persons or potential sources of crime, and maintains clear, appropriate and continuous radio contact with base, shift supervisor and other officers in the field. Maintains general order of the local environment and intervenes in disturbances in a calm and efficient manner guided by courtesy, established rules and regulations. Responds to various public service calls, including criminal offenses, civil process, hospital violations or customer service oriented requests such as escorting patients, visitors, medical staff, and employees to parking areas; providing assistance with stalled vehicles; assisting with unlocking vehicles and responding to parking equipment malfunctions. Assists Police Officers as required to maintain order; to include assisting with arrests when requested. Responds without hesitation and assists with all medical emergencies as required, within the scope of the officer's training and expertise. Maintains secure facilities by ensuring various doors are locked as required. Unlocks facilities upon receiving proper authorization. Produces complete, accurate and concise reports, to include criminal offenses, false fire alarms, safety hazards and general information, consistent with internal processes and as prescribed by law. Handles sensitive investigations and information in a professional manner, safeguarding confidential information obtained through investigation or from Law Enforcement authorities. Controls the flow of traffic at designated at points of interest. Issues citations for parking violations. *KEY SUCCESS FACTORS* Good interpersonal and public relations skills. Must be able to work under stressful conditions. Able to balance multiple demands and respond to time constraints. Must have critical thinking and problem solving skills. Must be able to communicate thoughts clearly; both verbally and in writing. General computer skills, including but not limited to: using required software applications, data entry, information security, hand held scanning and email. Stays current with applicable rules, regulations, policies, laws and guidelines that impact or govern the department and organization. Successfully completes the Texas Commission on Private Security Academy Levels II and III within three months of hire date. Attain and maintain a minimum passing score of 80% accuracy during firearms qualification and requalification. *BENEFITS* Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level *QUALIFICATIONS* - EDUCATION - H.S. Diploma/GED Equivalent - EXPERIENCE - Less than 1 Year of Experience - CERTIFICATION/LICENSE/REGISTRATION - Basic Life Support (BLS): BLS within 30 days of hire. Commissioned Security Officer (LSO): Commissioned Security Officer within 6 months of hire. Drivers License (TXDL): If moving from out of state must obtain valid TX DL within 90 days of hire. Requirements: Baylor Scott And White Health
Job Description JOB SNAPSHOT Job Title: Security Director /Supervisor of multiple office buildings Location: Dallas TX Environment: Class A High Rise Office Building Pay Rate: $41,600 Salary Shift & Hours: Typically Monday thru Friday (40-50 hours a week but as needed) Included Benefits/Perks: Medical, Dental, Vision and 401k Who is GardaWorld? GardaWorld is the world's largest privately-owned security services company. We protect our clients' staff and assets, wherever they are in the world. We offer different schedules, diverse work assignments spanning multiple industries and career advancement opportunities. We encourage diversity and are proud to be an equal opportunity employer. GardaWorld Security Services is looking for an Account Manager to fulfill different assignments for our clients. JOB DESCRIPTION Job Responsibilities specific to this client site include, but are not limited to: Must be able to take initiative Must possess leadership skills Must be well spoken Must be able to communicate effectively via phone, phone and Intranet system with client. General Project Manager responsibilities include, but are not limited to: Supervise the day-to-day service provided to the client and ensure service is of the highest standard Develop and maintain effective relationships with client and employees, and serve as the liaison between GardaWorld, our client, and our assigned staff Meet regularly with client to address problems, provide status updates, communicate needs, and ensure satisfaction Participate in the selection, orientation, training, and continual development of staff assigned to the account Ensure 100% payroll and billing accuracy Ensure 100% compliance with federal, state, and local regulations in assigned account Respond quickly to critical situations Ability to read and write detailed reports Enforce client procedures, regulations, and standards QUALIFICATIONS Qualifications specific to this client site include, but are not limited to: Minimum 5 year's experience working in a trainer/instructor capacity Minimum 3 year's experience working in a management capacity at a high profile corporate environment at a headquarters campus or similar high visibility location Pass an extensive screening process At least 25 years of age or older as required by applicable law or contractual requirements Minimum 3 year's experience working in a challenging supervisory role General Qualifications to work as an Project Manager at GardaWorld include: Possess at least an associate's degree or equivalent Minimum 3 years progressive progressive management experience Pass an extensive screening process Performance Metrics: The Project Manager is expected to achieve the following metrics within GardaWorld Security performance-based business environment: Manage to 2.5% unbilled overtime or less on assigned account Year over year improvement in Employee Engagement Scores in the account Retention of the account Period over period improvement (usually quarterly) of performance metrics specific to the account Personnel inspections and training of 100% of assigned personnel each month Personnel recruiting to ensure full staffing levels on assigned accounts Personally recruit a minimum of one new supervisor for your account annually Develop a minimum of one supervisor for promotion annually Become proficient in all company software systems (on-boarding, scheduling, financial, CRM) 100% compliance to the Whelan Mandatory Requirements Lead by example of living up to the Whelan Values Personal Characteristics: Company-Wide Culture - High Integrity (Character Beyond Reproach), Servant Leader (Never Asking Anyone to Do What You Aren't Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun. License # B07179 GardaWorld Security Services (not the physical location of the job site) 1341 West Mockingbird Lane Suite 800W Dallas, TX 75247 Qualifications Education
03/23/2021
Full time
Job Description JOB SNAPSHOT Job Title: Security Director /Supervisor of multiple office buildings Location: Dallas TX Environment: Class A High Rise Office Building Pay Rate: $41,600 Salary Shift & Hours: Typically Monday thru Friday (40-50 hours a week but as needed) Included Benefits/Perks: Medical, Dental, Vision and 401k Who is GardaWorld? GardaWorld is the world's largest privately-owned security services company. We protect our clients' staff and assets, wherever they are in the world. We offer different schedules, diverse work assignments spanning multiple industries and career advancement opportunities. We encourage diversity and are proud to be an equal opportunity employer. GardaWorld Security Services is looking for an Account Manager to fulfill different assignments for our clients. JOB DESCRIPTION Job Responsibilities specific to this client site include, but are not limited to: Must be able to take initiative Must possess leadership skills Must be well spoken Must be able to communicate effectively via phone, phone and Intranet system with client. General Project Manager responsibilities include, but are not limited to: Supervise the day-to-day service provided to the client and ensure service is of the highest standard Develop and maintain effective relationships with client and employees, and serve as the liaison between GardaWorld, our client, and our assigned staff Meet regularly with client to address problems, provide status updates, communicate needs, and ensure satisfaction Participate in the selection, orientation, training, and continual development of staff assigned to the account Ensure 100% payroll and billing accuracy Ensure 100% compliance with federal, state, and local regulations in assigned account Respond quickly to critical situations Ability to read and write detailed reports Enforce client procedures, regulations, and standards QUALIFICATIONS Qualifications specific to this client site include, but are not limited to: Minimum 5 year's experience working in a trainer/instructor capacity Minimum 3 year's experience working in a management capacity at a high profile corporate environment at a headquarters campus or similar high visibility location Pass an extensive screening process At least 25 years of age or older as required by applicable law or contractual requirements Minimum 3 year's experience working in a challenging supervisory role General Qualifications to work as an Project Manager at GardaWorld include: Possess at least an associate's degree or equivalent Minimum 3 years progressive progressive management experience Pass an extensive screening process Performance Metrics: The Project Manager is expected to achieve the following metrics within GardaWorld Security performance-based business environment: Manage to 2.5% unbilled overtime or less on assigned account Year over year improvement in Employee Engagement Scores in the account Retention of the account Period over period improvement (usually quarterly) of performance metrics specific to the account Personnel inspections and training of 100% of assigned personnel each month Personnel recruiting to ensure full staffing levels on assigned accounts Personally recruit a minimum of one new supervisor for your account annually Develop a minimum of one supervisor for promotion annually Become proficient in all company software systems (on-boarding, scheduling, financial, CRM) 100% compliance to the Whelan Mandatory Requirements Lead by example of living up to the Whelan Values Personal Characteristics: Company-Wide Culture - High Integrity (Character Beyond Reproach), Servant Leader (Never Asking Anyone to Do What You Aren't Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun. License # B07179 GardaWorld Security Services (not the physical location of the job site) 1341 West Mockingbird Lane Suite 800W Dallas, TX 75247 Qualifications Education
Job Description JOB SNAPSHOT Job Title: Security Director /Supervisor of multiple office buildings Location: Dallas TX Environment: Class A High Rise Office Building Pay Rate: $41,600 Salary Shift & Hours: Typically Monday thru Friday (40-50 hours a week but as needed) Included Benefits/Perks: Medical, Dental, Vision and 401k Who is GardaWorld? GardaWorld is the world's largest privately-owned security services company. We protect our clients' staff and assets, wherever they are in the world. We offer different schedules, diverse work assignments spanning multiple industries and career advancement opportunities. We encourage diversity and are proud to be an equal opportunity employer. GardaWorld Security Services is looking for an Account Manager to fulfill different assignments for our clients. JOB DESCRIPTION Job Responsibilities specific to this client site include, but are not limited to: Must be able to take initiative Must possess leadership skills Must be well spoken Must be able to communicate effectively via phone, phone and Intranet system with client. General Project Manager responsibilities include, but are not limited to: Supervise the day-to-day service provided to the client and ensure service is of the highest standard Develop and maintain effective relationships with client and employees, and serve as the liaison between GardaWorld, our client, and our assigned staff Meet regularly with client to address problems, provide status updates, communicate needs, and ensure satisfaction Participate in the selection, orientation, training, and continual development of staff assigned to the account Ensure 100% payroll and billing accuracy Ensure 100% compliance with federal, state, and local regulations in assigned account Respond quickly to critical situations Ability to read and write detailed reports Enforce client procedures, regulations, and standards QUALIFICATIONS Qualifications specific to this client site include, but are not limited to: Minimum 5 year's experience working in a trainer/instructor capacity Minimum 3 year's experience working in a management capacity at a high profile corporate environment at a headquarters campus or similar high visibility location Pass an extensive screening process At least 25 years of age or older as required by applicable law or contractual requirements Minimum 3 year's experience working in a challenging supervisory role General Qualifications to work as an Project Manager at GardaWorld include: Possess at least an associate's degree or equivalent Minimum 3 years progressive progressive management experience Pass an extensive screening process Performance Metrics: The Project Manager is expected to achieve the following metrics within GardaWorld Security performance-based business environment: Manage to 2.5% unbilled overtime or less on assigned account Year over year improvement in Employee Engagement Scores in the account Retention of the account Period over period improvement (usually quarterly) of performance metrics specific to the account Personnel inspections and training of 100% of assigned personnel each month Personnel recruiting to ensure full staffing levels on assigned accounts Personally recruit a minimum of one new supervisor for your account annually Develop a minimum of one supervisor for promotion annually Become proficient in all company software systems (on-boarding, scheduling, financial, CRM) 100% compliance to the Whelan Mandatory Requirements Lead by example of living up to the Whelan Values Personal Characteristics: Company-Wide Culture - High Integrity (Character Beyond Reproach), Servant Leader (Never Asking Anyone to Do What You Aren't Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun. License # B07179 GardaWorld Security Services (not the physical location of the job site) 1341 West Mockingbird Lane Suite 800W Dallas, TX 75247 Qualifications Education
03/23/2021
Full time
Job Description JOB SNAPSHOT Job Title: Security Director /Supervisor of multiple office buildings Location: Dallas TX Environment: Class A High Rise Office Building Pay Rate: $41,600 Salary Shift & Hours: Typically Monday thru Friday (40-50 hours a week but as needed) Included Benefits/Perks: Medical, Dental, Vision and 401k Who is GardaWorld? GardaWorld is the world's largest privately-owned security services company. We protect our clients' staff and assets, wherever they are in the world. We offer different schedules, diverse work assignments spanning multiple industries and career advancement opportunities. We encourage diversity and are proud to be an equal opportunity employer. GardaWorld Security Services is looking for an Account Manager to fulfill different assignments for our clients. JOB DESCRIPTION Job Responsibilities specific to this client site include, but are not limited to: Must be able to take initiative Must possess leadership skills Must be well spoken Must be able to communicate effectively via phone, phone and Intranet system with client. General Project Manager responsibilities include, but are not limited to: Supervise the day-to-day service provided to the client and ensure service is of the highest standard Develop and maintain effective relationships with client and employees, and serve as the liaison between GardaWorld, our client, and our assigned staff Meet regularly with client to address problems, provide status updates, communicate needs, and ensure satisfaction Participate in the selection, orientation, training, and continual development of staff assigned to the account Ensure 100% payroll and billing accuracy Ensure 100% compliance with federal, state, and local regulations in assigned account Respond quickly to critical situations Ability to read and write detailed reports Enforce client procedures, regulations, and standards QUALIFICATIONS Qualifications specific to this client site include, but are not limited to: Minimum 5 year's experience working in a trainer/instructor capacity Minimum 3 year's experience working in a management capacity at a high profile corporate environment at a headquarters campus or similar high visibility location Pass an extensive screening process At least 25 years of age or older as required by applicable law or contractual requirements Minimum 3 year's experience working in a challenging supervisory role General Qualifications to work as an Project Manager at GardaWorld include: Possess at least an associate's degree or equivalent Minimum 3 years progressive progressive management experience Pass an extensive screening process Performance Metrics: The Project Manager is expected to achieve the following metrics within GardaWorld Security performance-based business environment: Manage to 2.5% unbilled overtime or less on assigned account Year over year improvement in Employee Engagement Scores in the account Retention of the account Period over period improvement (usually quarterly) of performance metrics specific to the account Personnel inspections and training of 100% of assigned personnel each month Personnel recruiting to ensure full staffing levels on assigned accounts Personally recruit a minimum of one new supervisor for your account annually Develop a minimum of one supervisor for promotion annually Become proficient in all company software systems (on-boarding, scheduling, financial, CRM) 100% compliance to the Whelan Mandatory Requirements Lead by example of living up to the Whelan Values Personal Characteristics: Company-Wide Culture - High Integrity (Character Beyond Reproach), Servant Leader (Never Asking Anyone to Do What You Aren't Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun. License # B07179 GardaWorld Security Services (not the physical location of the job site) 1341 West Mockingbird Lane Suite 800W Dallas, TX 75247 Qualifications Education
Braum's Ice Cream & Dairy Store (Oklahoma City, OK)
Dallas, Texas
Overview Assistant Restaurant Manager-Food Service Supervisor-Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you! We offer excellent benefits and a top of the line bonus program. Bonus is paid bi-weekly Position: Assistant Manager Experience: 2 years Annual Compensation: $40,000 - $42,000 Shift: 2:00 pm - Close Responsibilities Assistant Manager's role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. By recognizing the importance of our people, we can strengthen the team's contribution toward unit goals being achieved. * Teach, coach and provide leadership to the store crew members. * Maximize store sales through customer satisfaction and food quality. * Oversee the daily operations of Braum's food service function, grocery market and fountain sales. * Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed. * Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly. Reports to: Store Manager Qualifications If your work experience demonstrates the following traits/abilities, we would like to hear from you: * Customer focus. * Work ethic with high standard for integrity. * Positive approach to training, developing and interacting with all levels of the store team. * Ability to build a successful team by building an environment of trust. * Ability to adapt to customer and employee needs as well as store environment conditions. * Can communicate effectively with leadership team members. * Ability to identify the most effective team alignment to enhance performance. * Follow-up and follow through with discipline. * Initiate action and achieve goals. * Organized, detailed and able to follow practices/procedures. * Able to review, understand and analyze reporting results. * High School Diploma or G.E.D. required. * Retail Management experience. * Must be at least 21 years old * Must have valid Driver License Benefits: * Medical insurance * Dental insurance * Vision insurance * 401k retirement planning with company match * Short-Term Disability insurance * Paid vacations * Product discounts and MORE! Braum's is an equal opportunity employer A criminal background check and a job-fit assessment are required as part of the on-boarding process. Restaurant, Food Service, Restaurant
03/15/2021
Full time
Overview Assistant Restaurant Manager-Food Service Supervisor-Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you! We offer excellent benefits and a top of the line bonus program. Bonus is paid bi-weekly Position: Assistant Manager Experience: 2 years Annual Compensation: $40,000 - $42,000 Shift: 2:00 pm - Close Responsibilities Assistant Manager's role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. By recognizing the importance of our people, we can strengthen the team's contribution toward unit goals being achieved. * Teach, coach and provide leadership to the store crew members. * Maximize store sales through customer satisfaction and food quality. * Oversee the daily operations of Braum's food service function, grocery market and fountain sales. * Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed. * Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly. Reports to: Store Manager Qualifications If your work experience demonstrates the following traits/abilities, we would like to hear from you: * Customer focus. * Work ethic with high standard for integrity. * Positive approach to training, developing and interacting with all levels of the store team. * Ability to build a successful team by building an environment of trust. * Ability to adapt to customer and employee needs as well as store environment conditions. * Can communicate effectively with leadership team members. * Ability to identify the most effective team alignment to enhance performance. * Follow-up and follow through with discipline. * Initiate action and achieve goals. * Organized, detailed and able to follow practices/procedures. * Able to review, understand and analyze reporting results. * High School Diploma or G.E.D. required. * Retail Management experience. * Must be at least 21 years old * Must have valid Driver License Benefits: * Medical insurance * Dental insurance * Vision insurance * 401k retirement planning with company match * Short-Term Disability insurance * Paid vacations * Product discounts and MORE! Braum's is an equal opportunity employer A criminal background check and a job-fit assessment are required as part of the on-boarding process. Restaurant, Food Service, Restaurant
Southwestern Health Resources (SWHR CIN) seeks to hire a Senior Administrative Assistant to work Full Time supporting the Compliance department. Please note: Southwestern Health Resources Clinically Integrated Network (SWHR CIN) is an affiliated company of Texas Health and UT Southwestern. If hired for this position, you will become a SWHR CIN employee rather than a Texas Health or UT Southwestern employee. The address is 8150 Brookriver Drive, Dallas, Texas 75247 After SWHR Covid protocol ends, this position will office at the SWHR Corporate Headquarters, 1603 LBJ Freeway, Farmers Branch, Texas 75234 Salary range is Min $22.72 - Max $34.32 - based on relevant experience Work Schedule Monday-Friday 8:00am - 5:00pm Job Description Relieves management of daily operational problems by responding to all forms of inquiries by seeking the appropriate resources for resolution. May have receptionist responsibilities for management or the department. Develops relationships with internal personnel or departments, vendors or customers to follow-up with issues, obtain services, or finalize plans or agreements. Acts as the department or functional liaison for purchasing, payroll, facilities, equipment or I/S activities. Manages upkeep of manuals or education materials. If applicable, responsible for maintenance of department mailing lists, various logs e.g. mail, visitors, licensing logs. Assists management with maintenance of Policies and Procedures, documentation revisions and recording of meeting minutes. Uses various database software to create routine and non-routine reports, presentation materials or documents. Uses advanced software programs e.g. spreadsheets, graphics to create or generate documents, web pages or articles, statistical reports or tables, graphics presentations, or educational materials requiring data collection, mathematical manipulations, or information research. May perform data entry into databases e.g. time and labor. May be responsible for data integrity of unit databases, reports or documents. Creates draft or final written correspondence for management review. Communicates instructions from management or other personnel to staff to expedite workflow through the department or project and perform all necessary follow-up to problems. May be responsible for entering information, articles, or reports into department or functional web sites. Uses various advanced software tools to create non-routine or ad hoc reports, documents or presentation materials for meetings, seminars, education or events. Assists management with budget development, expense tracking. Responsible for direct input of data or creation for various reports to assist in the budgeting process. May be accountable for assisting management or project team to meet financial goals of the department or project and/or related accounts payable/receivables. Identifies problems and propose resolutions to management. May be accountable for limited funds disbursement for the department without management immediate approval. Acts as functional or department liaison for project(s) and/or supervisor(s). May act as the department trainer for specific skills or be responsible for simple data management, research or reporting. Manages the department or manager's schedules and calendars. Scheduling duties includes making travel arrangements/accommodations for management or personnel, room scheduling, communications of itineraries etc. Resolves scheduling conflicts. Creates the necessary communications and sends to all personnel regarding meetings, classes, seminars etc. Monitors deadlines and may ensure deadlines are met and proper arrangements made for presentations and necessary presentation materials. Responsible for monitoring department activities and/or as a project lead. May be part of a routine or special project committee or be responsible for summarizing meeting results for all participants. Takes initiative towards problem resolution by being pro-active and may propose possible resolutions and changes to project leadership or management. The ideal candidate will possess the following qualifications: Education High School Diploma or Equivalent Required Experience 5 years' experience in support of a Department or Supervisor or Projects Required. 3 years Administrative experience in a Compliance department supporting Managed Care, Medicaid, Medicare, or similar Healthcare program Highly Preferred. Skills Advanced office software applications skills and experienced user of office and desktop publishing applications e.g. PowerPoint, Excel spreadsheet creation, and other presentation software to create presentations and some analysis. Proven experience producing various forms of business correspondence - e.g. business letters, memos, written and statistical report documentation for production. Proven mathematical skills to collect, manipulate and analyze financial or statistical data. Good project management and organization skills. Excellent verbal, written communications and interpersonal skills. Ability to give instructions and clearly explain any type of problems or situations. Supervision Individual Contributor ADA Requirements Working Indoors 67% or more Physical Demands Sedentary Additional Information Location: Farmers Branch, Texas, United States Job Field: Clerical/Admin Shift: Day Job Schedule: Full-time Pay Basis: Hourly Minimum Salary: US Dollar (USD) 22.72 Market Salary: US Dollar (USD): 28.03 Maximum Salary : US Dollar (USD) 34.32
01/24/2021
Full time
Southwestern Health Resources (SWHR CIN) seeks to hire a Senior Administrative Assistant to work Full Time supporting the Compliance department. Please note: Southwestern Health Resources Clinically Integrated Network (SWHR CIN) is an affiliated company of Texas Health and UT Southwestern. If hired for this position, you will become a SWHR CIN employee rather than a Texas Health or UT Southwestern employee. The address is 8150 Brookriver Drive, Dallas, Texas 75247 After SWHR Covid protocol ends, this position will office at the SWHR Corporate Headquarters, 1603 LBJ Freeway, Farmers Branch, Texas 75234 Salary range is Min $22.72 - Max $34.32 - based on relevant experience Work Schedule Monday-Friday 8:00am - 5:00pm Job Description Relieves management of daily operational problems by responding to all forms of inquiries by seeking the appropriate resources for resolution. May have receptionist responsibilities for management or the department. Develops relationships with internal personnel or departments, vendors or customers to follow-up with issues, obtain services, or finalize plans or agreements. Acts as the department or functional liaison for purchasing, payroll, facilities, equipment or I/S activities. Manages upkeep of manuals or education materials. If applicable, responsible for maintenance of department mailing lists, various logs e.g. mail, visitors, licensing logs. Assists management with maintenance of Policies and Procedures, documentation revisions and recording of meeting minutes. Uses various database software to create routine and non-routine reports, presentation materials or documents. Uses advanced software programs e.g. spreadsheets, graphics to create or generate documents, web pages or articles, statistical reports or tables, graphics presentations, or educational materials requiring data collection, mathematical manipulations, or information research. May perform data entry into databases e.g. time and labor. May be responsible for data integrity of unit databases, reports or documents. Creates draft or final written correspondence for management review. Communicates instructions from management or other personnel to staff to expedite workflow through the department or project and perform all necessary follow-up to problems. May be responsible for entering information, articles, or reports into department or functional web sites. Uses various advanced software tools to create non-routine or ad hoc reports, documents or presentation materials for meetings, seminars, education or events. Assists management with budget development, expense tracking. Responsible for direct input of data or creation for various reports to assist in the budgeting process. May be accountable for assisting management or project team to meet financial goals of the department or project and/or related accounts payable/receivables. Identifies problems and propose resolutions to management. May be accountable for limited funds disbursement for the department without management immediate approval. Acts as functional or department liaison for project(s) and/or supervisor(s). May act as the department trainer for specific skills or be responsible for simple data management, research or reporting. Manages the department or manager's schedules and calendars. Scheduling duties includes making travel arrangements/accommodations for management or personnel, room scheduling, communications of itineraries etc. Resolves scheduling conflicts. Creates the necessary communications and sends to all personnel regarding meetings, classes, seminars etc. Monitors deadlines and may ensure deadlines are met and proper arrangements made for presentations and necessary presentation materials. Responsible for monitoring department activities and/or as a project lead. May be part of a routine or special project committee or be responsible for summarizing meeting results for all participants. Takes initiative towards problem resolution by being pro-active and may propose possible resolutions and changes to project leadership or management. The ideal candidate will possess the following qualifications: Education High School Diploma or Equivalent Required Experience 5 years' experience in support of a Department or Supervisor or Projects Required. 3 years Administrative experience in a Compliance department supporting Managed Care, Medicaid, Medicare, or similar Healthcare program Highly Preferred. Skills Advanced office software applications skills and experienced user of office and desktop publishing applications e.g. PowerPoint, Excel spreadsheet creation, and other presentation software to create presentations and some analysis. Proven experience producing various forms of business correspondence - e.g. business letters, memos, written and statistical report documentation for production. Proven mathematical skills to collect, manipulate and analyze financial or statistical data. Good project management and organization skills. Excellent verbal, written communications and interpersonal skills. Ability to give instructions and clearly explain any type of problems or situations. Supervision Individual Contributor ADA Requirements Working Indoors 67% or more Physical Demands Sedentary Additional Information Location: Farmers Branch, Texas, United States Job Field: Clerical/Admin Shift: Day Job Schedule: Full-time Pay Basis: Hourly Minimum Salary: US Dollar (USD) 22.72 Market Salary: US Dollar (USD): 28.03 Maximum Salary : US Dollar (USD) 34.32
Description: We are a fast-growing company located in Dallas and we are looking for an experienced CNC Mill Machinist to join our team. We offer highly competitive pay, full benefits and a tight-knit family culture that builds teamwork around mutual success. Day Shift, Super clean, A/C shop. POSITION SUMMARY Responsible for independently setting up and operating CNC machines. Must be able to read and comprehend blueprints. Produce complex parts from a variety of materials, within close tolerances, without assistance. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Program, setup and run our CNC Mills and horizontal machining centers. • Review print & work order. • Start and observe machine operation to detect malfunctions or out-of-tolerance machining, and adjusts machine controls or control media as required. • Verify conformance of finished work piece to specifications. • Notify supervisor or lead man of nonconforming product. • Deburr parts as necessary. • Complete work order documentation & first piece inspection. • Proof program & edit as necessary. • Optimize tooling & programs to increase production. • Check calibration on QC instruments. • Meet cycle time rates established for specific part numbers. • Insure timely flow of parts through the machine shop by following set procedures. • Read and interpret blueprints and drawings with the ability to run parts from prints. • Completes all necessary paperwork related to job. • Accurately uses measurement tools such as micrometers, verniers, height gage, bore gage, and attribute style gages. • Follows all 5S practices and supports lean activities, as well as safety regulations policies and procedures. • Performs necessary quality checks of parts including the effective use of calipers, micrometers, and functional gauges. Must be able to indicate parts. . Requirements: • Ability to proficiently operate, edit, and set up CNC Machine Equipment, with at least 5 years experience. • Ability to read and interpret work orders, blueprints, and/or verbal work instructions. • Ability to read and interpret documents such as blueprints, safety rules, operating and maintenance instructions, and procedure manuals. • Must have working knowledge of geometric dimensioning and tolerancing (GD & T). • Ability to apply basic concepts of algebra and geometry. • Ability to calculate and set controls to regulate machining factors such as speed, feed, coolant flow, depth and angle of cut, or enter commands to retrieve, input, edit computerized machine control media or the use of conventional machining techniques (i.e.: digital readout and use of dials). • High School diploma or general education degree (GED) preferred. In addition, we look for people who share the Kenney Industries Core Values: Maintains Accountability Reliable and committed. Remains Teachable Looking to grow; Never Stagnate. A Job Well Done Cares about quality; Notices the little things that make a big difference. Reactive to the Needs of Others Were all a team; Here when you need us. Conquering Attitude No problem too big; Finding the good in all situations. We highly encourage HUBZone residents to apply! Preference may be given if you reside in a HUBZone. Click the following link to see if your address qualifies: HUBZone Map This is an outstanding opportunity for a highly focused, self-motivated, team player. We offer a highly competitive compensation package including medical, 401k plan, life insurance, paid holidays, paid vacations and excellent growth opportunity. Pay range $20 - 28/hr DOE. Job Type: Full-time
10/02/2020
Full time
Description: We are a fast-growing company located in Dallas and we are looking for an experienced CNC Mill Machinist to join our team. We offer highly competitive pay, full benefits and a tight-knit family culture that builds teamwork around mutual success. Day Shift, Super clean, A/C shop. POSITION SUMMARY Responsible for independently setting up and operating CNC machines. Must be able to read and comprehend blueprints. Produce complex parts from a variety of materials, within close tolerances, without assistance. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Program, setup and run our CNC Mills and horizontal machining centers. • Review print & work order. • Start and observe machine operation to detect malfunctions or out-of-tolerance machining, and adjusts machine controls or control media as required. • Verify conformance of finished work piece to specifications. • Notify supervisor or lead man of nonconforming product. • Deburr parts as necessary. • Complete work order documentation & first piece inspection. • Proof program & edit as necessary. • Optimize tooling & programs to increase production. • Check calibration on QC instruments. • Meet cycle time rates established for specific part numbers. • Insure timely flow of parts through the machine shop by following set procedures. • Read and interpret blueprints and drawings with the ability to run parts from prints. • Completes all necessary paperwork related to job. • Accurately uses measurement tools such as micrometers, verniers, height gage, bore gage, and attribute style gages. • Follows all 5S practices and supports lean activities, as well as safety regulations policies and procedures. • Performs necessary quality checks of parts including the effective use of calipers, micrometers, and functional gauges. Must be able to indicate parts. . Requirements: • Ability to proficiently operate, edit, and set up CNC Machine Equipment, with at least 5 years experience. • Ability to read and interpret work orders, blueprints, and/or verbal work instructions. • Ability to read and interpret documents such as blueprints, safety rules, operating and maintenance instructions, and procedure manuals. • Must have working knowledge of geometric dimensioning and tolerancing (GD & T). • Ability to apply basic concepts of algebra and geometry. • Ability to calculate and set controls to regulate machining factors such as speed, feed, coolant flow, depth and angle of cut, or enter commands to retrieve, input, edit computerized machine control media or the use of conventional machining techniques (i.e.: digital readout and use of dials). • High School diploma or general education degree (GED) preferred. In addition, we look for people who share the Kenney Industries Core Values: Maintains Accountability Reliable and committed. Remains Teachable Looking to grow; Never Stagnate. A Job Well Done Cares about quality; Notices the little things that make a big difference. Reactive to the Needs of Others Were all a team; Here when you need us. Conquering Attitude No problem too big; Finding the good in all situations. We highly encourage HUBZone residents to apply! Preference may be given if you reside in a HUBZone. Click the following link to see if your address qualifies: HUBZone Map This is an outstanding opportunity for a highly focused, self-motivated, team player. We offer a highly competitive compensation package including medical, 401k plan, life insurance, paid holidays, paid vacations and excellent growth opportunity. Pay range $20 - 28/hr DOE. Job Type: Full-time
BEST PLACE FOR PEOPLE Join us in making connections. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. What You Will Do: * Responsible for all customer inquiries and questions * Provide excellent customer service at all times * Follow up to customer inquiries by taking specific action in a timely manner * Troubleshoot equipment and system problems * Problem solve to help customers resolve issues on first call * Enters data from customers into various software programs * Appropriately communicate with upset customers to resolve their inquiries * Thrives as a team player in a fast-paced, high-energy, change-oriented environment * Participates in additional training courses when needed * Performs other related duties and assignments as required and as assigned by supervisor * Exercise retention efforts when appropriate * Identify customers who are comparison-shopping and inquiring about contract terms * Assisting the customer with the correct price plan What You Will Bring: * 6 months Contact Center experience preferred * One year previous customer service experience required * Must be at least 18 years of age * Type 25 wpm * High School Graduate or GED * Logical problem solving skills and ability to multi-task * Proven oral and written communication skills * Must have availability to work various shifts * Ability to use Windows operating systems and navigate between various windows * Ability to work under pressure * Continuously demonstrate a high sense of urgency * Must have a keen sense of attention to detail, taking the initiative. * Must be able to pass a Federal Background Check and Drug testing * Possess a high level of Professionalism * Proven experience in overcoming unexpected difficulties and using logical problem solving skills. * Ability to understand and empathize with customer's issues. Teleperformance offers outstanding support to our team. You are the reason for this company's success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU!
10/02/2020
Full time
BEST PLACE FOR PEOPLE Join us in making connections. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. What You Will Do: * Responsible for all customer inquiries and questions * Provide excellent customer service at all times * Follow up to customer inquiries by taking specific action in a timely manner * Troubleshoot equipment and system problems * Problem solve to help customers resolve issues on first call * Enters data from customers into various software programs * Appropriately communicate with upset customers to resolve their inquiries * Thrives as a team player in a fast-paced, high-energy, change-oriented environment * Participates in additional training courses when needed * Performs other related duties and assignments as required and as assigned by supervisor * Exercise retention efforts when appropriate * Identify customers who are comparison-shopping and inquiring about contract terms * Assisting the customer with the correct price plan What You Will Bring: * 6 months Contact Center experience preferred * One year previous customer service experience required * Must be at least 18 years of age * Type 25 wpm * High School Graduate or GED * Logical problem solving skills and ability to multi-task * Proven oral and written communication skills * Must have availability to work various shifts * Ability to use Windows operating systems and navigate between various windows * Ability to work under pressure * Continuously demonstrate a high sense of urgency * Must have a keen sense of attention to detail, taking the initiative. * Must be able to pass a Federal Background Check and Drug testing * Possess a high level of Professionalism * Proven experience in overcoming unexpected difficulties and using logical problem solving skills. * Ability to understand and empathize with customer's issues. Teleperformance offers outstanding support to our team. You are the reason for this company's success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU!
Experience and Education High school or equivalent education required and minimum two (2) years cooking experience required, preferably in high volume environment. Requires knowledge of standard cooking and sanitation methods and procedures. Job Duties Completes and maintains all job performance requirements and standards as established by department specific procedures. Maintains all standards as required in department and hospital policy and procedure manual. Follows production guides, standardized recipes, menu and assmebles food, supplies and equipment for daily preparation of salads, cook menu items and sandwiches. Labels and dates food for sale or storage appropriately. Cuts and trims meat, fish, poultry and vegetables. Spices and seasons as required by recipe. Cooks, bakes etc. in appropriate utensil and/or cooking equipment. Carves, slices or otherwise portions foods to assure effective portion controls and optimums. Weighs, measures, and mixes ingredients using appropriate procedures to prepare food items. Measures and mixes ingredients according to standardized recipes. Utilizes variety of butcher utensils and equipment including grinders, slicers, mixers and blenders. Reports supply shortages and/or low stock levels. Detects and reports spoiled or unattractive food or defective supplies or unusual conditions. Maintains required records as directed, such as temperature records. Serves on patient trayline. Assures quality consistency and attractive presentation. Follows procedures for sanitation of work area and equipment during food production. Cleans and sanitizes work area and equipment at end of shift. Inspects that all equipment is in good working order and reports any defective supplies or equipment to supervisor. Participates in educational programs and in-service meetings and training sessions. Attends meetings as required. Performs other related duties as assigned or requested. Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information Salary Salary Negotiable **Other Duties: Performs other duties as assigned. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; sex; including sexual harassment; age; disability; genetic information; citizenship status; and protected veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.
10/02/2020
Full time
Experience and Education High school or equivalent education required and minimum two (2) years cooking experience required, preferably in high volume environment. Requires knowledge of standard cooking and sanitation methods and procedures. Job Duties Completes and maintains all job performance requirements and standards as established by department specific procedures. Maintains all standards as required in department and hospital policy and procedure manual. Follows production guides, standardized recipes, menu and assmebles food, supplies and equipment for daily preparation of salads, cook menu items and sandwiches. Labels and dates food for sale or storage appropriately. Cuts and trims meat, fish, poultry and vegetables. Spices and seasons as required by recipe. Cooks, bakes etc. in appropriate utensil and/or cooking equipment. Carves, slices or otherwise portions foods to assure effective portion controls and optimums. Weighs, measures, and mixes ingredients using appropriate procedures to prepare food items. Measures and mixes ingredients according to standardized recipes. Utilizes variety of butcher utensils and equipment including grinders, slicers, mixers and blenders. Reports supply shortages and/or low stock levels. Detects and reports spoiled or unattractive food or defective supplies or unusual conditions. Maintains required records as directed, such as temperature records. Serves on patient trayline. Assures quality consistency and attractive presentation. Follows procedures for sanitation of work area and equipment during food production. Cleans and sanitizes work area and equipment at end of shift. Inspects that all equipment is in good working order and reports any defective supplies or equipment to supervisor. Participates in educational programs and in-service meetings and training sessions. Attends meetings as required. Performs other related duties as assigned or requested. Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information Salary Salary Negotiable **Other Duties: Performs other duties as assigned. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; sex; including sexual harassment; age; disability; genetic information; citizenship status; and protected veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.
Experienced Call Center Representative for State Contact Tracing Representative (COVID-19) Openings We are looking for experienced medical or customer service call center representatives for public sector support roles. In these role, you will handle inbound and outbound calls to conduct interviews with members of the public that have tested positive for COVID-19 in order to gather infomation critical to managing the spread of the virus. This is a full-time, benefits-eligible position and offers a competitive base pay commensurate with experience. Candidates for this role should be execellent communcators, highly logical , be highly reliable, and possess a strong work ethic. This is an experienced representative role and a minimum of 1-year of experience in the medical field or in contact center customer service, technical support, inside sales, back-office, chat, or administrative support. This is an local, on-site position and requires employees to report to work at our Jacksonville, Contact Center. _ WHAT DOES A CONTACT TRACING REPRESENTATIVE DO? This position supports customer service oriented interactions that requires you to interact with hundreds of people each week answering incoming calls from citizens related to Covide-19, including the general public and making outgoing calls to people identified to have had contact with an individual that tested positive for COVID-19. responding to inquires and making outbound phone calls related to COVID-19. Representative in this role will conduct highly confidential phone interviews, gather data, and work in multiple systems to help contain the spread of COVID-19 in accordance with performance standards, policy, procedures, and protocol. Essential Duties Handle inbound and outbound contacts in a courteous, timely, and professional manner Transfer/refer citizens to appropriate entities according to the established guidelines. Respond to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate. Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable Follow processes of the client program and perform all tasks in a courteous and professional manner Respond effectively to all forms of inbound and outbound contacts, provide responses to questions, and in specific instances, refer callers to the appropriate supervisor, county, or state agency representatives for service and/or when problems or concerns occur Investigate and resolve complex and escalated issues resulting from multiple channels. Complete research of beneficiary contact history and report findings to management. Listen to contacts, understand their needs, and resolveissues Utilize systems and technology to complete account management tasks Accurately document and process customer claims in appropriate systems Follow all required scripts, policies, and procedures Utilize knowledge base and training to accurately answer customer questions and maintain updated knowledge of the program including its policies and procedures. Comply with requirements surrounding confidential information and personal information Appropriately escalate customer issues with the managerial team Escalate customer issues to the appropriate staff and managerial for resolution as needed. Ensure first call resolution through problems solving and effective call handling Attend meetings and trainings and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements Perform other duties as assigned by management. WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. MINIMUM QUALIFICATIONS Must be 18 years of age or older High school diploma or equivalent The ability to read and speak English fluently The ability to handle complex customer service inquiries via telephone and e-mail and utilize knowledge and judgment to resolve issues. A minimum of 1-year in customer service, medical, or state, local, or federal government. Strong data entry and telephone skills Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred Qualifications Experience in working in a medical field Experience with data entry and computer systems PREFERRED QUALIFICATIONS Military, local, state, or federal government experience is a plus Bilingual Spanish, Chinese, Tagalog, Vietnamese, Arabic, French, Korean, Russian, or German is a plus Experience working in customer service, technical support, inside sales, back-office, collection, chat, or administrative support in a contact center environment is a plus. WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location. JUST A FEW OF THE BENEFITS Medical, Dental, and Vision Coverage Options Paid Time-Off Regular Raises Work-at-Home Opportunities Advancement Opportunity Fun, Engaging Work Environment Casual Dress Code Cash and Prize Contests NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? We can offer a wide range of scheduling options for qualified candidates. There are multiple shifts and weekly work variations available to our team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks of working at our organization . This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods whle using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Must be authorized to work in their country of residence (The United States or Canada) Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results Must be willing to submit to drug screening. Job offers are contingent on drug screening results. As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe. Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, work-at-home option for eligible positions and programs, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed..... click apply for full job details
10/02/2020
Full time
Experienced Call Center Representative for State Contact Tracing Representative (COVID-19) Openings We are looking for experienced medical or customer service call center representatives for public sector support roles. In these role, you will handle inbound and outbound calls to conduct interviews with members of the public that have tested positive for COVID-19 in order to gather infomation critical to managing the spread of the virus. This is a full-time, benefits-eligible position and offers a competitive base pay commensurate with experience. Candidates for this role should be execellent communcators, highly logical , be highly reliable, and possess a strong work ethic. This is an experienced representative role and a minimum of 1-year of experience in the medical field or in contact center customer service, technical support, inside sales, back-office, chat, or administrative support. This is an local, on-site position and requires employees to report to work at our Jacksonville, Contact Center. _ WHAT DOES A CONTACT TRACING REPRESENTATIVE DO? This position supports customer service oriented interactions that requires you to interact with hundreds of people each week answering incoming calls from citizens related to Covide-19, including the general public and making outgoing calls to people identified to have had contact with an individual that tested positive for COVID-19. responding to inquires and making outbound phone calls related to COVID-19. Representative in this role will conduct highly confidential phone interviews, gather data, and work in multiple systems to help contain the spread of COVID-19 in accordance with performance standards, policy, procedures, and protocol. Essential Duties Handle inbound and outbound contacts in a courteous, timely, and professional manner Transfer/refer citizens to appropriate entities according to the established guidelines. Respond to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate. Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable Follow processes of the client program and perform all tasks in a courteous and professional manner Respond effectively to all forms of inbound and outbound contacts, provide responses to questions, and in specific instances, refer callers to the appropriate supervisor, county, or state agency representatives for service and/or when problems or concerns occur Investigate and resolve complex and escalated issues resulting from multiple channels. Complete research of beneficiary contact history and report findings to management. Listen to contacts, understand their needs, and resolveissues Utilize systems and technology to complete account management tasks Accurately document and process customer claims in appropriate systems Follow all required scripts, policies, and procedures Utilize knowledge base and training to accurately answer customer questions and maintain updated knowledge of the program including its policies and procedures. Comply with requirements surrounding confidential information and personal information Appropriately escalate customer issues with the managerial team Escalate customer issues to the appropriate staff and managerial for resolution as needed. Ensure first call resolution through problems solving and effective call handling Attend meetings and trainings and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements Perform other duties as assigned by management. WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. MINIMUM QUALIFICATIONS Must be 18 years of age or older High school diploma or equivalent The ability to read and speak English fluently The ability to handle complex customer service inquiries via telephone and e-mail and utilize knowledge and judgment to resolve issues. A minimum of 1-year in customer service, medical, or state, local, or federal government. Strong data entry and telephone skills Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred Qualifications Experience in working in a medical field Experience with data entry and computer systems PREFERRED QUALIFICATIONS Military, local, state, or federal government experience is a plus Bilingual Spanish, Chinese, Tagalog, Vietnamese, Arabic, French, Korean, Russian, or German is a plus Experience working in customer service, technical support, inside sales, back-office, collection, chat, or administrative support in a contact center environment is a plus. WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location. JUST A FEW OF THE BENEFITS Medical, Dental, and Vision Coverage Options Paid Time-Off Regular Raises Work-at-Home Opportunities Advancement Opportunity Fun, Engaging Work Environment Casual Dress Code Cash and Prize Contests NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? We can offer a wide range of scheduling options for qualified candidates. There are multiple shifts and weekly work variations available to our team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks of working at our organization . This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods whle using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Must be authorized to work in their country of residence (The United States or Canada) Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results Must be willing to submit to drug screening. Job offers are contingent on drug screening results. As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe. Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, work-at-home option for eligible positions and programs, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed..... click apply for full job details