position Loan Servicing Customer Service/Cashier division/department Home Finance/Servicing and Post Closing classification Non-Exempt position close date May 28, 2024 nature of position The Cashier/Customer Service Analyst is responsible for processing all payments received for Single Family loans daily. Performs assignments out of Mortgage Electronic Registration System (MERS) on all loans in a delinquency and bankruptcy status and provides backup to MERS system. Monitor the advance and repayment of funds advanced to the sub-servicer for loans in loss mitigation, which includes partial claims and foreclosure claims. Monitor receipt of all loan modification documents to ensure correctness so the loans can be securitized into a new pool. Monitor the Sub-Servicing oversight and Housing Counselor email folders, and response of emails. Monitor and reply to Loan Service Tickets opened with the sub-servicer. Monthly review of the Tax/Insurance/Escrow payment increase report to identify if there are any issues. This individual reports to the Manager of Servicing and Post Closing. essential functions • Monitor the processing of funds, such as claim money, sales proceeds processed by our sub-servicer. • Daily monitoring of the Sub-Servicing Oversight email folder • Daily monitoring of the Housing Counselor email folder • Respond to internal and external customer service calls and requests in a timely and efficient manner. • Identifies, researches, and resolves residential loan-level issues (exceptions) in securities backed by first mortgages. • Analyzing data to prioritize risk associated with a pool of mortgages within a security. • Monitor the repayment of funds advanced to sub-servicer as it relates to partial claims and loan modifications. • Monitors the portfolio of the section 8 loans, including funds received from individual Public Housing Authority (PHA's) • Monitor the sub-servicer for the receipt of loan modification documents so the loan can be securitized into a new pool • Complete and record Assignments of Deeds of Trusts on loan repurchased from GNMA Pools • Back up to MERS system • Generate, monitor, and send the suspense report to our sub-servicer for processing • Generate and send the matured loan report to sub-servicer to complete any actions required • Research any payoff issues received and complete the release of lien if applicable • Handle and monitor all rental requests received • Upload appropriate documents received from sub-servicer, such as Payment Deferral Agreements and Interim Loan Releases in imaging system • Monitor and set up meeting to review the Issuances received by Compliance • Assume other duties/projects as they arise and be responsive to the department knowledge, skills and ability • Great organizational and analytical skills • Ability to work quickly, accurately and with attention to detail in a fast-paced environment • Ability to research and understand complex directives • Strong verbal, negotiation and written communication skills • Must have professional telephone etiquette • Personal Computer Knowledge (MS Office based applications) • Knowledge of Fidelity/Alltel Mortgage system is preferred • Ability to establish rapport with persons of diverse ethnic, racial and cultural backgrounds essential • Bilingual (English-Spanish) is a plus • Abilities that reflect our values: • Ability to continuously improve and develop knowledge and skills, while adapting quickly to changing circumstances and processes • Ability to work towards inclusion in all activities and decisions through the solicitation and appreciation of diverse perspectives • Ability to exercise personal accountability in all activities and decisions • Ability to embrace a culture of operational excellence to ensure processes are continually evaluated and improved as necessary • Ability to operate with a sense of integrity and code of ethics • Ability to have fun with a demonstrated sense of humor • Ability to establish rapport with persons of diverse ethnic, racial, and cultural backgrounds experience/education High school diploma required. Knowledge of collection, foreclosure, and bankruptcy experience. Minimum 2 years experience in: • Loan Servicing • Cashiering experience, preferably in a loan servicing environment equipment used Telephone, personal computer, calculator, photocopier, fax machine, and Smartphone physical environment The incumbent in this position will perform the essential functions of the position primarily in a hybrid office environment, which requires sitting at a desk for most of the day with or without accommodations. The first 3- 6 months will primarily be in the office for on-the-job training. validation statement This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. hiring range $50,000 - $60,000 benefit information • Comprehensive medical, dental, and vision insurance plans, with competitive rates • Generous Paid Time Off, including paid volunteer time, and leave programs • Please visit our benefits page for additional information how to apply External candidates: Please submit your resume online at /careers - Job Opportunities Tab With respect to its programs, services, activities, and employment practices, Colorado Housing and Finance Authority assesses qualified individuals without regard to their race, color, religion, sex, (including pregnancy, sexual orientation, or gender identity), age, national origin, disability, veteran status, genetic information, or other protected status. Requests for reasonable accommodation or any complaints alleging violation of this nondiscrimination policy should be directed to the nondiscrimination coordinator, 1., CHFA 1981 Blake street, Denver co 80202, available weekdays 8:00 a.m. to 5:00 p.m.
05/17/2024
Full time
position Loan Servicing Customer Service/Cashier division/department Home Finance/Servicing and Post Closing classification Non-Exempt position close date May 28, 2024 nature of position The Cashier/Customer Service Analyst is responsible for processing all payments received for Single Family loans daily. Performs assignments out of Mortgage Electronic Registration System (MERS) on all loans in a delinquency and bankruptcy status and provides backup to MERS system. Monitor the advance and repayment of funds advanced to the sub-servicer for loans in loss mitigation, which includes partial claims and foreclosure claims. Monitor receipt of all loan modification documents to ensure correctness so the loans can be securitized into a new pool. Monitor the Sub-Servicing oversight and Housing Counselor email folders, and response of emails. Monitor and reply to Loan Service Tickets opened with the sub-servicer. Monthly review of the Tax/Insurance/Escrow payment increase report to identify if there are any issues. This individual reports to the Manager of Servicing and Post Closing. essential functions • Monitor the processing of funds, such as claim money, sales proceeds processed by our sub-servicer. • Daily monitoring of the Sub-Servicing Oversight email folder • Daily monitoring of the Housing Counselor email folder • Respond to internal and external customer service calls and requests in a timely and efficient manner. • Identifies, researches, and resolves residential loan-level issues (exceptions) in securities backed by first mortgages. • Analyzing data to prioritize risk associated with a pool of mortgages within a security. • Monitor the repayment of funds advanced to sub-servicer as it relates to partial claims and loan modifications. • Monitors the portfolio of the section 8 loans, including funds received from individual Public Housing Authority (PHA's) • Monitor the sub-servicer for the receipt of loan modification documents so the loan can be securitized into a new pool • Complete and record Assignments of Deeds of Trusts on loan repurchased from GNMA Pools • Back up to MERS system • Generate, monitor, and send the suspense report to our sub-servicer for processing • Generate and send the matured loan report to sub-servicer to complete any actions required • Research any payoff issues received and complete the release of lien if applicable • Handle and monitor all rental requests received • Upload appropriate documents received from sub-servicer, such as Payment Deferral Agreements and Interim Loan Releases in imaging system • Monitor and set up meeting to review the Issuances received by Compliance • Assume other duties/projects as they arise and be responsive to the department knowledge, skills and ability • Great organizational and analytical skills • Ability to work quickly, accurately and with attention to detail in a fast-paced environment • Ability to research and understand complex directives • Strong verbal, negotiation and written communication skills • Must have professional telephone etiquette • Personal Computer Knowledge (MS Office based applications) • Knowledge of Fidelity/Alltel Mortgage system is preferred • Ability to establish rapport with persons of diverse ethnic, racial and cultural backgrounds essential • Bilingual (English-Spanish) is a plus • Abilities that reflect our values: • Ability to continuously improve and develop knowledge and skills, while adapting quickly to changing circumstances and processes • Ability to work towards inclusion in all activities and decisions through the solicitation and appreciation of diverse perspectives • Ability to exercise personal accountability in all activities and decisions • Ability to embrace a culture of operational excellence to ensure processes are continually evaluated and improved as necessary • Ability to operate with a sense of integrity and code of ethics • Ability to have fun with a demonstrated sense of humor • Ability to establish rapport with persons of diverse ethnic, racial, and cultural backgrounds experience/education High school diploma required. Knowledge of collection, foreclosure, and bankruptcy experience. Minimum 2 years experience in: • Loan Servicing • Cashiering experience, preferably in a loan servicing environment equipment used Telephone, personal computer, calculator, photocopier, fax machine, and Smartphone physical environment The incumbent in this position will perform the essential functions of the position primarily in a hybrid office environment, which requires sitting at a desk for most of the day with or without accommodations. The first 3- 6 months will primarily be in the office for on-the-job training. validation statement This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. hiring range $50,000 - $60,000 benefit information • Comprehensive medical, dental, and vision insurance plans, with competitive rates • Generous Paid Time Off, including paid volunteer time, and leave programs • Please visit our benefits page for additional information how to apply External candidates: Please submit your resume online at /careers - Job Opportunities Tab With respect to its programs, services, activities, and employment practices, Colorado Housing and Finance Authority assesses qualified individuals without regard to their race, color, religion, sex, (including pregnancy, sexual orientation, or gender identity), age, national origin, disability, veteran status, genetic information, or other protected status. Requests for reasonable accommodation or any complaints alleging violation of this nondiscrimination policy should be directed to the nondiscrimination coordinator, 1., CHFA 1981 Blake street, Denver co 80202, available weekdays 8:00 a.m. to 5:00 p.m.
position Staff Accountant division/department Finance/Accounting classification Exempt position close date May 28, 2024 nature of position This is a hybrid position that will be responsible for various CHFA accounting functions related to, but not limited to, bank account reconciliations, reviewing and recording general ledger transactions, assisting in month end, quarter end and annual closing activities, receivable deposits, providing assistance to other staff and acting as back-up when needed. This position reports to the Controller. essential functions Perform various accounting functions that include: • Identifying, recording and reconciling single family loan activity • Identifying, recording and reconciling loan charge-offs and loan loss allowance accounts • Evaluating mortgage servicing rights and recording adjustments based on analysis • Working closely with multiple departments to ensure loan transactions are identified and resolved in a timely manner • Recording and reconciling various prepaid and deferred income accounts • Recording, reconciling and billing annual conduit fees, including working with various banks to track conduit balances • Bi-weekly processing of incoming check deposits, includes periodically taking deposits to the bank • Analyzing and researching accounting issues, variances and discrepancies • Participating in month end, quarter end and annual closing activities; including preparing journal entries and reconciling monthly activity • Participating in the preparation of the Annual Financial Report; including tracking cash flow activity and updating footnote information as well as responding to auditor questions • Assuming primary back-up responsibilities for other staff when requested • Performing special projects as requested by management • Other duties as assigned knowledge, skills and ability Must possess: • An understanding of accounting concepts • Moderate Excel skills • Knowledge and experience with mortgage/loan accounting a plus • Knowledge of Sage Intacct GL system is a plus • Strong attention to detail, good time management and organization skills and demonstrated ability to meet deadlines • Ability to work well with other departments, co-workers and supervisors • Ability to work in the Denver office a minimum of twice a week • Customer service skills and the ability to work effectively in a team-oriented environment • Abilities that reflect our values: • Ability to continuously improve and develop knowledge and skills, while adapting quickly to changing circumstances and processes • Ability to work towards inclusion in all activities and decisions through the solicitation and appreciation of diverse perspectives • Ability to exercise personal accountability in all activities and decisions • Ability to embrace a culture of operational excellence to ensure processes are continually evaluated and improved as necessary • Ability to operate with a sense of integrity • Ability to have fun with a demonstrated sense of humor • Ability to establish rapport with persons of diverse ethnic, racial and cultural backgrounds experience/education • Minimum of three years' experience in accounting or finance • Undergraduate degree in Accounting or relevant work experience • Experience in a financial institution or government a plus • Experience with mortgage/loan accounting a plus equipment used Telephone; personal computer; calculator; photocopier, fax machine, MS Office Suite, and ERP integrated system. physical environment The incumbent in this position will perform the essential functions of the position primarily in a hybrid environment, which requires sitting at a desk for the majority of the day. hiring range $70,000 - $82,000 plus annual bonus validation statement This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. benefit information • Hybrid work - CHFA understands the value of human relationships and operates as a face-to-face culture while also offering the benefit of remote work. • Flexible Schedule • Culture of Wellness • We value diversity, equity, and inclusion. • Comprehensive medical, dental, and vision insurance plans with very low rates • Generous Paid Time Off, including paid volunteer time, holidays, and other leave programs • 401k match, educational assistance, and professional development opportunities • Up to a 5% match on 401(k) contributions • Up to 12 weeks of Paid Family and Medical Leave at 90% pay • An extensive Employee Assistance Program that provides personalized care options for your whole household • Ample opportunity to learn, develop, and grow with opportunity for career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement how to apply Please apply online at - Career Tab With respect to its programs, services, activities, and employment practices, Colorado Housing and Finance Authority prohibits unlawful discrimination against applicants or employees on the basis of age 40 years and over, race, sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military status, genetic information, marital status or any other status protected by applicable federal, state or local law. Requests for reasonable accommodation, the provision of auxiliary aids, or any complaints alleging violation of this nondiscrimination policy should be directed to the nondiscrimination coordinator, 1., TDD/TTY , CHFA 1981 Blake Street, Denver CO , available weekdays 8:00 a.m. to 5:00 p.m.
05/16/2024
Full time
position Staff Accountant division/department Finance/Accounting classification Exempt position close date May 28, 2024 nature of position This is a hybrid position that will be responsible for various CHFA accounting functions related to, but not limited to, bank account reconciliations, reviewing and recording general ledger transactions, assisting in month end, quarter end and annual closing activities, receivable deposits, providing assistance to other staff and acting as back-up when needed. This position reports to the Controller. essential functions Perform various accounting functions that include: • Identifying, recording and reconciling single family loan activity • Identifying, recording and reconciling loan charge-offs and loan loss allowance accounts • Evaluating mortgage servicing rights and recording adjustments based on analysis • Working closely with multiple departments to ensure loan transactions are identified and resolved in a timely manner • Recording and reconciling various prepaid and deferred income accounts • Recording, reconciling and billing annual conduit fees, including working with various banks to track conduit balances • Bi-weekly processing of incoming check deposits, includes periodically taking deposits to the bank • Analyzing and researching accounting issues, variances and discrepancies • Participating in month end, quarter end and annual closing activities; including preparing journal entries and reconciling monthly activity • Participating in the preparation of the Annual Financial Report; including tracking cash flow activity and updating footnote information as well as responding to auditor questions • Assuming primary back-up responsibilities for other staff when requested • Performing special projects as requested by management • Other duties as assigned knowledge, skills and ability Must possess: • An understanding of accounting concepts • Moderate Excel skills • Knowledge and experience with mortgage/loan accounting a plus • Knowledge of Sage Intacct GL system is a plus • Strong attention to detail, good time management and organization skills and demonstrated ability to meet deadlines • Ability to work well with other departments, co-workers and supervisors • Ability to work in the Denver office a minimum of twice a week • Customer service skills and the ability to work effectively in a team-oriented environment • Abilities that reflect our values: • Ability to continuously improve and develop knowledge and skills, while adapting quickly to changing circumstances and processes • Ability to work towards inclusion in all activities and decisions through the solicitation and appreciation of diverse perspectives • Ability to exercise personal accountability in all activities and decisions • Ability to embrace a culture of operational excellence to ensure processes are continually evaluated and improved as necessary • Ability to operate with a sense of integrity • Ability to have fun with a demonstrated sense of humor • Ability to establish rapport with persons of diverse ethnic, racial and cultural backgrounds experience/education • Minimum of three years' experience in accounting or finance • Undergraduate degree in Accounting or relevant work experience • Experience in a financial institution or government a plus • Experience with mortgage/loan accounting a plus equipment used Telephone; personal computer; calculator; photocopier, fax machine, MS Office Suite, and ERP integrated system. physical environment The incumbent in this position will perform the essential functions of the position primarily in a hybrid environment, which requires sitting at a desk for the majority of the day. hiring range $70,000 - $82,000 plus annual bonus validation statement This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. benefit information • Hybrid work - CHFA understands the value of human relationships and operates as a face-to-face culture while also offering the benefit of remote work. • Flexible Schedule • Culture of Wellness • We value diversity, equity, and inclusion. • Comprehensive medical, dental, and vision insurance plans with very low rates • Generous Paid Time Off, including paid volunteer time, holidays, and other leave programs • 401k match, educational assistance, and professional development opportunities • Up to a 5% match on 401(k) contributions • Up to 12 weeks of Paid Family and Medical Leave at 90% pay • An extensive Employee Assistance Program that provides personalized care options for your whole household • Ample opportunity to learn, develop, and grow with opportunity for career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement how to apply Please apply online at - Career Tab With respect to its programs, services, activities, and employment practices, Colorado Housing and Finance Authority prohibits unlawful discrimination against applicants or employees on the basis of age 40 years and over, race, sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military status, genetic information, marital status or any other status protected by applicable federal, state or local law. Requests for reasonable accommodation, the provision of auxiliary aids, or any complaints alleging violation of this nondiscrimination policy should be directed to the nondiscrimination coordinator, 1., TDD/TTY , CHFA 1981 Blake Street, Denver CO , available weekdays 8:00 a.m. to 5:00 p.m.
Overview Welcome Home! Build your career with Lennar! As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multi-generational family, or active adult. At Lennar, Everything's Included in our homes, and Everyone's Included on our team. Our Everyone's Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth. Due Diligence Manager: Lennar is seeking a Due Diligence Manager who's primary role will be to support the Land Acquisition department through the due diligence process of deals within feasibility, prepare the required business plans ("Greenfolder") for each deal under pursuit, prepare competitive market analysis studies and reports, assemble financial reports and statements, prepare narrative summaries and the due diligence questionnaire needed for the final Greenfolder, manage third party consultants and the delivery dates of their required reports for the final Greenfolder, help to research deal specific tasks, and provide support in underwriting potential opportunities. Responsibilities Primary Duties and Responsibilities: Take charge of the "Greenfolder" process ensuring that the Division completes all due diligence and internal approval items within a timeframe that meets third party seller's contractual requirements, including assembling Green Books by preparing executive summaries, marketing summaries, due diligence questionnaire, aerial photos, lot/ land competitive market analysis, demographic analysis, financial narratives, pricing proformas, community P&L statements, and cash flow statements. Manage processes and third party reports required for deals in due diligence and ensure that all reports are completed and evaluated within the timeframe that meets third party seller's contractual requirements. Assist with and manage contracts, proposals and other documents required for vendors regarding the study and development of the property. Review and evaluate development plans for all new communities as well as existing communities, as required. Research analyze approvals/permits, zoning, engineering plans, improvement estimates, off-site, phase 1 environmental reports, improvements/contributions, soils/geology, wetlands, utilities, affordable housing component/contribution, surveys and building costs. Develop a broad understanding of the market including the competitions communities, house types/sizes, price points, and sales absorptions for each county within the region. Prepare financial analyses, market analyses, and narrative reports for parcels under consideration for purchase. Contact and meet with developers and land sellers upon manager's request. Assist with updating pipeline reports for each county within the region. Provide administrative support and assistance to Vice President of Land Acquisition. Receive invoices from sub-contractors/vendors and direct them to proper party for approval and payment. Manage and establish HOAs for existing assets and new acquisitions, coordinator all HOA related activities and collaborate with HOA management companies as needed. Evaluate land deals and work with Division Management to determine appropriate land price, product, home price, home cost and deal structure to maximize profits. Manage contracts including tracking critical dates and collateral review (i.e., title commitments, title exception documents, surveys, PUDs, concurrency, environmental reports, etc.) while under contract. Work with Division team to prepare monthly closing approvals and wire requests. Maintain corporate records and data base of closing files in both hard copy and electronic format, as well as files and systems needed within the land department. Qualifications Education and Experience Requirements: High School Diploma or equivalent required Bachelor's degree in Finance, Economics, Marketing or similar field of study preferred Minimum 1 years of experience in land acquisitions Valid Driver's License and good driving record Valid auto insurance coverage Computer literacy, including word-processing, spreadsheet analysis, project scheduling and data management software, Financial Management Systems, etc. Ability to communicate effectively and concisely, both verbally and in writing Ability to work well on a team Solid foundation of the fundamental concepts of financial management, projects, and their valuation, corporate valuation, strategic financial decision, and tactical financing decisions Strong understanding of the housing marketplace, market trends and market analysis Strong researching skills and the ability to assemble information on a timely basis from a variety of sources Ability to multitask, prioritizing multiple projects and adapting to changing priorities Must exercise initiative and achieve objectives with minimal supervision Must be detail-oriented and a problem-solver able to deal with complex situations Lennar Core Values Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, shareholders, and community. Life at Lennar! Lennar recognizes our associates are the heart of the company's success. Learn new skills, build your path, and become an integral part of the Lennar Family. When You Join: Health Insurance - Medical, Dental & Vision Vacation - 3 weeks of vacation per year to start Holidays, Sick Leave, & Personal Days 401(k) Savings Plan with company match Paid Maternity & Bonding Leave New Hire Referral Bonus Program Product Purchase Discount for Associates Associate Assistance Plan Everyone's Included Day - In the spirit of inclusion, diversity, and caring for our community, Lennar encourages our Associates to take a day to connect, reflect and inspire those around us, in a way that is uniquely important to you. And More ! Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Type Regular Full-Time
05/11/2024
Full time
Overview Welcome Home! Build your career with Lennar! As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multi-generational family, or active adult. At Lennar, Everything's Included in our homes, and Everyone's Included on our team. Our Everyone's Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth. Due Diligence Manager: Lennar is seeking a Due Diligence Manager who's primary role will be to support the Land Acquisition department through the due diligence process of deals within feasibility, prepare the required business plans ("Greenfolder") for each deal under pursuit, prepare competitive market analysis studies and reports, assemble financial reports and statements, prepare narrative summaries and the due diligence questionnaire needed for the final Greenfolder, manage third party consultants and the delivery dates of their required reports for the final Greenfolder, help to research deal specific tasks, and provide support in underwriting potential opportunities. Responsibilities Primary Duties and Responsibilities: Take charge of the "Greenfolder" process ensuring that the Division completes all due diligence and internal approval items within a timeframe that meets third party seller's contractual requirements, including assembling Green Books by preparing executive summaries, marketing summaries, due diligence questionnaire, aerial photos, lot/ land competitive market analysis, demographic analysis, financial narratives, pricing proformas, community P&L statements, and cash flow statements. Manage processes and third party reports required for deals in due diligence and ensure that all reports are completed and evaluated within the timeframe that meets third party seller's contractual requirements. Assist with and manage contracts, proposals and other documents required for vendors regarding the study and development of the property. Review and evaluate development plans for all new communities as well as existing communities, as required. Research analyze approvals/permits, zoning, engineering plans, improvement estimates, off-site, phase 1 environmental reports, improvements/contributions, soils/geology, wetlands, utilities, affordable housing component/contribution, surveys and building costs. Develop a broad understanding of the market including the competitions communities, house types/sizes, price points, and sales absorptions for each county within the region. Prepare financial analyses, market analyses, and narrative reports for parcels under consideration for purchase. Contact and meet with developers and land sellers upon manager's request. Assist with updating pipeline reports for each county within the region. Provide administrative support and assistance to Vice President of Land Acquisition. Receive invoices from sub-contractors/vendors and direct them to proper party for approval and payment. Manage and establish HOAs for existing assets and new acquisitions, coordinator all HOA related activities and collaborate with HOA management companies as needed. Evaluate land deals and work with Division Management to determine appropriate land price, product, home price, home cost and deal structure to maximize profits. Manage contracts including tracking critical dates and collateral review (i.e., title commitments, title exception documents, surveys, PUDs, concurrency, environmental reports, etc.) while under contract. Work with Division team to prepare monthly closing approvals and wire requests. Maintain corporate records and data base of closing files in both hard copy and electronic format, as well as files and systems needed within the land department. Qualifications Education and Experience Requirements: High School Diploma or equivalent required Bachelor's degree in Finance, Economics, Marketing or similar field of study preferred Minimum 1 years of experience in land acquisitions Valid Driver's License and good driving record Valid auto insurance coverage Computer literacy, including word-processing, spreadsheet analysis, project scheduling and data management software, Financial Management Systems, etc. Ability to communicate effectively and concisely, both verbally and in writing Ability to work well on a team Solid foundation of the fundamental concepts of financial management, projects, and their valuation, corporate valuation, strategic financial decision, and tactical financing decisions Strong understanding of the housing marketplace, market trends and market analysis Strong researching skills and the ability to assemble information on a timely basis from a variety of sources Ability to multitask, prioritizing multiple projects and adapting to changing priorities Must exercise initiative and achieve objectives with minimal supervision Must be detail-oriented and a problem-solver able to deal with complex situations Lennar Core Values Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, shareholders, and community. Life at Lennar! Lennar recognizes our associates are the heart of the company's success. Learn new skills, build your path, and become an integral part of the Lennar Family. When You Join: Health Insurance - Medical, Dental & Vision Vacation - 3 weeks of vacation per year to start Holidays, Sick Leave, & Personal Days 401(k) Savings Plan with company match Paid Maternity & Bonding Leave New Hire Referral Bonus Program Product Purchase Discount for Associates Associate Assistance Plan Everyone's Included Day - In the spirit of inclusion, diversity, and caring for our community, Lennar encourages our Associates to take a day to connect, reflect and inspire those around us, in a way that is uniquely important to you. And More ! Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Type Regular Full-Time
Overview Welcome Home! Build your career with Lennar! As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult. At Lennar, Everything's Included in our homes, and Everyone's Included on our team. Our Everyone's Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth. Lennar Core Values Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, shareholders, and community. Due Diligence Manager Lennar is seeking a Due Diligence Manager who's primary role will be to support the Land Acquisition department through the due diligence process of deals within feasibility, prepare the required business plans ("Greenfolder") for each deal under pursuit, prepare competitive market analysis studies and reports, assemble financial reports and statements, prepare narrative summaries and the due diligence questionnaire needed for the final Greenfolder, manage third party consultants and the delivery dates of their required reports for the final Greenfolder, help to research deal specific tasks, and provide support in underwriting potential opportunities. Responsibilities Take charge of the "Greenfolder" process ensuring that the Division completes all due diligence and internal approval items within a timeframe that meets third party seller's contractual requirements, including assembling Green Books by preparing executive summaries, marketing summaries, due diligence questionnaire, aerial photos, lot/ land competitive market analysis, demographic analysis, financial narratives, pricing proformas, community P&L statements, and cash flow statements. Manage processes and third party reports required for deals in due diligence and ensure that all reports are completed and evaluated within the timeframe that meets third party seller's contractual requirements. Assist with and manage contracts, proposals and other documents required for vendors regarding the study and development of the property. Review and evaluate development plans for all new communities as well as existing communities, as required. Research analyze approvals/permits, zoning, engineering plans, improvement estimates, off-site, phase 1 environmental reports, improvements/contributions, soils/geology, wetlands, utilities, affordable housing component/contribution, surveys and building costs. Develop a broad understanding of the market including the competitions communities, house types/sizes, price points, and sales absorptions for each county within the region. Prepare financial analyses, market analyses, and narrative reports for parcels under consideration for purchase. Contact and meet with developers and land sellers upon manager's request. Assist with updating pipeline reports for each county within the region. Provide administrative support and assistance to Vice President of Land Acquisition. Receive invoices from sub-contractors/vendors and direct them to proper party for approval and payment. Manage and establish HOAs for existing assets and new acquisitions, coordinator all HOA related activities and collaborate with HOA management companies as needed. Evaluate land deals and work with Division Management to determine appropriate land price, product, home price, home cost and deal structure to maximize profits. Manage contracts including tracking critical dates and collateral review (i.e., title commitments, title exception documents, surveys, PUDs, concurrency, environmental reports, etc.) while under contract. Work with Division team to prepare monthly closing approvals and wire requests. Maintain corporate records and data base of closing files in both hard copy and electronic format, as well as files and systems needed within the land department. Qualifications High School Diploma or equivalent required. Bachelor's degree in Finance, Economics, Marketing or similar field of study preferred. Minimum 1 years of experience in land acquisitions. Valid Driver's License and good driving record. Valid auto insurance coverage. Computer literacy, including word-processing, spreadsheet analysis, project scheduling and data management software, Financial Management Systems, etc. Ability to communicate effectively and concisely, both verbally and in writing. Ability to work well on a team. Solid foundation of the fundamental concepts of financial management, projects, and their valuation, corporate valuation, strategic financial decision, and tactical financing decisions. Strong understanding of the housing marketplace, market trends and market analysis. Strong researching skills and the ability to assemble information on a timely basis from a variety of sources. Ability to multitask, prioritizing multiple projects and adapting to changing priorities. Must exercise initiative and achieve objectives with minimal supervision. Must be detail-oriented and a problem-solver able to deal with complex situations. Contacts Daily interaction with various division personnel, outside agencies, business partners, consultants and homeowners. Physical Requirements Requires the ability to work in excess of eight hours per day in the confined quarters of an office and/or the field environment. Also requires the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry items that are less than 50 pounds. Finger dexterity required in operating a computer keyboard and a calculator. Office work requires sitting at a computer monitor for extended periods of time, completing paperwork, and meeting with vendors and contractors and to receive/return phone messages. Standing is required for filing and copying. This description outlines the basic tasks and requirements for the position noted. It is not a comprehensive listing of all job duties of the associates. FLSA Status Exempt Life at Lennar! Lennar recognizes our associates are the heart of the company's success. Learn new skills, build your path, and become an integral part of the Lennar Family. When You Join: Health Insurance - Medical, Dental & Vision Vacation - 3 weeks of vacation per year to start Holidays, Sick Leave, & Personal Days 401(k) Savings Plan with company match Paid Maternity & Bonding Leave New Hire Referral Bonus Program Product Purchase Discount for Associates Associate Assistance Plan Everyone's Included Day - In the spirit of inclusion, diversity, and caring for our community, Lennar encourages our Associates to take a day to connect, reflect and inspire those around us, in a way that is uniquely important to you. And More ! Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Type Regular Full-Time
05/11/2024
Full time
Overview Welcome Home! Build your career with Lennar! As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult. At Lennar, Everything's Included in our homes, and Everyone's Included on our team. Our Everyone's Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth. Lennar Core Values Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, shareholders, and community. Due Diligence Manager Lennar is seeking a Due Diligence Manager who's primary role will be to support the Land Acquisition department through the due diligence process of deals within feasibility, prepare the required business plans ("Greenfolder") for each deal under pursuit, prepare competitive market analysis studies and reports, assemble financial reports and statements, prepare narrative summaries and the due diligence questionnaire needed for the final Greenfolder, manage third party consultants and the delivery dates of their required reports for the final Greenfolder, help to research deal specific tasks, and provide support in underwriting potential opportunities. Responsibilities Take charge of the "Greenfolder" process ensuring that the Division completes all due diligence and internal approval items within a timeframe that meets third party seller's contractual requirements, including assembling Green Books by preparing executive summaries, marketing summaries, due diligence questionnaire, aerial photos, lot/ land competitive market analysis, demographic analysis, financial narratives, pricing proformas, community P&L statements, and cash flow statements. Manage processes and third party reports required for deals in due diligence and ensure that all reports are completed and evaluated within the timeframe that meets third party seller's contractual requirements. Assist with and manage contracts, proposals and other documents required for vendors regarding the study and development of the property. Review and evaluate development plans for all new communities as well as existing communities, as required. Research analyze approvals/permits, zoning, engineering plans, improvement estimates, off-site, phase 1 environmental reports, improvements/contributions, soils/geology, wetlands, utilities, affordable housing component/contribution, surveys and building costs. Develop a broad understanding of the market including the competitions communities, house types/sizes, price points, and sales absorptions for each county within the region. Prepare financial analyses, market analyses, and narrative reports for parcels under consideration for purchase. Contact and meet with developers and land sellers upon manager's request. Assist with updating pipeline reports for each county within the region. Provide administrative support and assistance to Vice President of Land Acquisition. Receive invoices from sub-contractors/vendors and direct them to proper party for approval and payment. Manage and establish HOAs for existing assets and new acquisitions, coordinator all HOA related activities and collaborate with HOA management companies as needed. Evaluate land deals and work with Division Management to determine appropriate land price, product, home price, home cost and deal structure to maximize profits. Manage contracts including tracking critical dates and collateral review (i.e., title commitments, title exception documents, surveys, PUDs, concurrency, environmental reports, etc.) while under contract. Work with Division team to prepare monthly closing approvals and wire requests. Maintain corporate records and data base of closing files in both hard copy and electronic format, as well as files and systems needed within the land department. Qualifications High School Diploma or equivalent required. Bachelor's degree in Finance, Economics, Marketing or similar field of study preferred. Minimum 1 years of experience in land acquisitions. Valid Driver's License and good driving record. Valid auto insurance coverage. Computer literacy, including word-processing, spreadsheet analysis, project scheduling and data management software, Financial Management Systems, etc. Ability to communicate effectively and concisely, both verbally and in writing. Ability to work well on a team. Solid foundation of the fundamental concepts of financial management, projects, and their valuation, corporate valuation, strategic financial decision, and tactical financing decisions. Strong understanding of the housing marketplace, market trends and market analysis. Strong researching skills and the ability to assemble information on a timely basis from a variety of sources. Ability to multitask, prioritizing multiple projects and adapting to changing priorities. Must exercise initiative and achieve objectives with minimal supervision. Must be detail-oriented and a problem-solver able to deal with complex situations. Contacts Daily interaction with various division personnel, outside agencies, business partners, consultants and homeowners. Physical Requirements Requires the ability to work in excess of eight hours per day in the confined quarters of an office and/or the field environment. Also requires the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry items that are less than 50 pounds. Finger dexterity required in operating a computer keyboard and a calculator. Office work requires sitting at a computer monitor for extended periods of time, completing paperwork, and meeting with vendors and contractors and to receive/return phone messages. Standing is required for filing and copying. This description outlines the basic tasks and requirements for the position noted. It is not a comprehensive listing of all job duties of the associates. FLSA Status Exempt Life at Lennar! Lennar recognizes our associates are the heart of the company's success. Learn new skills, build your path, and become an integral part of the Lennar Family. When You Join: Health Insurance - Medical, Dental & Vision Vacation - 3 weeks of vacation per year to start Holidays, Sick Leave, & Personal Days 401(k) Savings Plan with company match Paid Maternity & Bonding Leave New Hire Referral Bonus Program Product Purchase Discount for Associates Associate Assistance Plan Everyone's Included Day - In the spirit of inclusion, diversity, and caring for our community, Lennar encourages our Associates to take a day to connect, reflect and inspire those around us, in a way that is uniquely important to you. And More ! Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Type Regular Full-Time
Overview Welcome Home! Build your career with Lennar! As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multi-generational family, or active adult. At Lennar, Everything's Included in our homes, and Everyone's Included on our team. Our Everyone's Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth. Due Diligence Manager: Lennar is seeking a Due Diligence Manager who's primary role will be to support the Land Acquisition department through the due diligence process of deals within feasibility, prepare the required business plans ("Greenfolder") for each deal under pursuit, prepare competitive market analysis studies and reports, assemble financial reports and statements, prepare narrative summaries and the due diligence questionnaire needed for the final Greenfolder, manage third party consultants and the delivery dates of their required reports for the final Greenfolder, help to research deal specific tasks, and provide support in underwriting potential opportunities. Responsibilities Primary Duties and Responsibilities Take charge of the "Greenfolder" process ensuring that the Division completes all due diligence and internal approval items within a timeframe that meets third party seller's contractual requirements, including assembling Green Books by preparing executive summaries, marketing summaries, due diligence questionnaire, aerial photos, lot/ land competitive market analysis, demographic analysis, financial narratives, pricing proformas, community P&L statements, and cash flow statements. Manage processes and third party reports required for deals in due diligence and ensure that all reports are completed and evaluated within the timeframe that meets third party seller's contractual requirements. Assist with and manage contracts, proposals and other documents required for vendors regarding the study and development of the property. Review and evaluate development plans for all new communities as well as existing communities, as required. Research analyze approvals/permits, zoning, engineering plans, improvement estimates, off-site, phase 1 environmental reports, improvements/contributions, soils/geology, wetlands, utilities, affordable housing component/contribution, surveys and building costs. Develop a broad understanding of the market including the competitions communities, house types/sizes, price points, and sales absorptions for each county within the region. Prepare financial analyses, market analyses, and narrative reports for parcels under consideration for purchase. Contact and meet with developers and land sellers upon manager's request. Assist with updating pipeline reports for each county within the region. Provide administrative support and assistance to Vice President of Land Acquisition. Receive invoices from sub-contractors/vendors and direct them to proper party for approval and payment. Manage and establish HOAs for existing assets and new acquisitions, coordinator all HOA related activities and collaborate with HOA management companies as needed. Evaluate land deals and work with Division Management to determine appropriate land price, product, home price, home cost and deal structure to maximize profits. Manage contracts including tracking critical dates and collateral review (i.e., title commitments, title exception documents, surveys, PUDs, concurrency, environmental reports, etc.) while under contract. Work with Division team to prepare monthly closing approvals and wire requests. Maintain corporate records and data base of closing files in both hard copy and electronic format, as well as files and systems needed within the land department. Qualifications Education and Experience Requirements High School Diploma or equivalent required Bachelor's degree in Finance, Economics, Marketing or similar field of study preferred Minimum 1 years of experience in land acquisitions Valid Driver's License and good driving record Valid auto insurance coverage Computer literacy, including word-processing, spreadsheet analysis, project scheduling and data management software, Financial Management Systems, etc. Ability to communicate effectively and concisely, both verbally and in writing Ability to work well on a team Solid foundation of the fundamental concepts of financial management, projects, and their valuation, corporate valuation, strategic financial decision, and tactical financing decisions Strong understanding of the housing marketplace, market trends and market analysis Strong researching skills and the ability to assemble information on a timely basis from a variety of sources Ability to multitask, prioritizing multiple projects and adapting to changing priorities Must exercise initiative and achieve objectives with minimal supervision Must be detail-oriented and a problem-solver able to deal with complex situations Lennar Core Values Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, shareholders, and community. Life at Lennar! Lennar recognizes our associates are the heart of the company's success. Learn new skills, build your path, and become an integral part of the Lennar Family. When You Join: Health Insurance - Medical, Dental & Vision Vacation - 3 weeks of vacation per year to start Holidays, Sick Leave, & Personal Days 401(k) Savings Plan with company match Paid Maternity & Bonding Leave New Hire Referral Bonus Program Product Purchase Discount for Associates Associate Assistance Plan Everyone's Included Day - In the spirit of inclusion, diversity, and caring for our community, Lennar encourages our Associates to take a day to connect, reflect and inspire those around us, in a way that is uniquely important to you. And More ! Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Type Regular Full-Time
05/01/2024
Full time
Overview Welcome Home! Build your career with Lennar! As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multi-generational family, or active adult. At Lennar, Everything's Included in our homes, and Everyone's Included on our team. Our Everyone's Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth. Due Diligence Manager: Lennar is seeking a Due Diligence Manager who's primary role will be to support the Land Acquisition department through the due diligence process of deals within feasibility, prepare the required business plans ("Greenfolder") for each deal under pursuit, prepare competitive market analysis studies and reports, assemble financial reports and statements, prepare narrative summaries and the due diligence questionnaire needed for the final Greenfolder, manage third party consultants and the delivery dates of their required reports for the final Greenfolder, help to research deal specific tasks, and provide support in underwriting potential opportunities. Responsibilities Primary Duties and Responsibilities Take charge of the "Greenfolder" process ensuring that the Division completes all due diligence and internal approval items within a timeframe that meets third party seller's contractual requirements, including assembling Green Books by preparing executive summaries, marketing summaries, due diligence questionnaire, aerial photos, lot/ land competitive market analysis, demographic analysis, financial narratives, pricing proformas, community P&L statements, and cash flow statements. Manage processes and third party reports required for deals in due diligence and ensure that all reports are completed and evaluated within the timeframe that meets third party seller's contractual requirements. Assist with and manage contracts, proposals and other documents required for vendors regarding the study and development of the property. Review and evaluate development plans for all new communities as well as existing communities, as required. Research analyze approvals/permits, zoning, engineering plans, improvement estimates, off-site, phase 1 environmental reports, improvements/contributions, soils/geology, wetlands, utilities, affordable housing component/contribution, surveys and building costs. Develop a broad understanding of the market including the competitions communities, house types/sizes, price points, and sales absorptions for each county within the region. Prepare financial analyses, market analyses, and narrative reports for parcels under consideration for purchase. Contact and meet with developers and land sellers upon manager's request. Assist with updating pipeline reports for each county within the region. Provide administrative support and assistance to Vice President of Land Acquisition. Receive invoices from sub-contractors/vendors and direct them to proper party for approval and payment. Manage and establish HOAs for existing assets and new acquisitions, coordinator all HOA related activities and collaborate with HOA management companies as needed. Evaluate land deals and work with Division Management to determine appropriate land price, product, home price, home cost and deal structure to maximize profits. Manage contracts including tracking critical dates and collateral review (i.e., title commitments, title exception documents, surveys, PUDs, concurrency, environmental reports, etc.) while under contract. Work with Division team to prepare monthly closing approvals and wire requests. Maintain corporate records and data base of closing files in both hard copy and electronic format, as well as files and systems needed within the land department. Qualifications Education and Experience Requirements High School Diploma or equivalent required Bachelor's degree in Finance, Economics, Marketing or similar field of study preferred Minimum 1 years of experience in land acquisitions Valid Driver's License and good driving record Valid auto insurance coverage Computer literacy, including word-processing, spreadsheet analysis, project scheduling and data management software, Financial Management Systems, etc. Ability to communicate effectively and concisely, both verbally and in writing Ability to work well on a team Solid foundation of the fundamental concepts of financial management, projects, and their valuation, corporate valuation, strategic financial decision, and tactical financing decisions Strong understanding of the housing marketplace, market trends and market analysis Strong researching skills and the ability to assemble information on a timely basis from a variety of sources Ability to multitask, prioritizing multiple projects and adapting to changing priorities Must exercise initiative and achieve objectives with minimal supervision Must be detail-oriented and a problem-solver able to deal with complex situations Lennar Core Values Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, shareholders, and community. Life at Lennar! Lennar recognizes our associates are the heart of the company's success. Learn new skills, build your path, and become an integral part of the Lennar Family. When You Join: Health Insurance - Medical, Dental & Vision Vacation - 3 weeks of vacation per year to start Holidays, Sick Leave, & Personal Days 401(k) Savings Plan with company match Paid Maternity & Bonding Leave New Hire Referral Bonus Program Product Purchase Discount for Associates Associate Assistance Plan Everyone's Included Day - In the spirit of inclusion, diversity, and caring for our community, Lennar encourages our Associates to take a day to connect, reflect and inspire those around us, in a way that is uniquely important to you. And More ! Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Type Regular Full-Time
Assistant Director of Finance Job Description The Assistant Director of Finance supervises monitors and reviews all Accounting sections including Accounts Payable, Accounts Receivable, Beverage Coordinator, Staff Accountant & General Cashier/Payroll. Monitoring operations systems procedures and control features following The Hotel Emma SOP. Primary Responsibilities: -Supervise staff; provide recognition, and coaching as needed. -Coordinate all on site accounting functions with the Director of Finance. Act as liaison for all ownership accounting requests. -Act as liaison between the ownership and the Hotel team. -Assist in attaining financial goals. -Partner with Accounts Receivable to ensure the timely billing of all direct bill accounts with complete backup and accurate invoices. -Ensure all guest disputes and requests for clarification is resolved and/or responded to in a timely manner. -Ensure an effective tracking system for all rebates/adjustments. -Ensure daily balance of the Daily Report. -Ensure Internal Audit requirements and SOP compliance. -Completes all general ledger, bank and balance sheet reconciliations and analysis. -Ensures compliance with Federal, State and local City Licenses, Permits and tax requirements. Completes and files timely all hotel tax liabilities. -Ensure a timely month-end closing and reporting. -Produce accurate financial statements. -Assist with corporate reporting, forecasting, and budget preparations. Job Requirements:
02/24/2022
Full time
Assistant Director of Finance Job Description The Assistant Director of Finance supervises monitors and reviews all Accounting sections including Accounts Payable, Accounts Receivable, Beverage Coordinator, Staff Accountant & General Cashier/Payroll. Monitoring operations systems procedures and control features following The Hotel Emma SOP. Primary Responsibilities: -Supervise staff; provide recognition, and coaching as needed. -Coordinate all on site accounting functions with the Director of Finance. Act as liaison for all ownership accounting requests. -Act as liaison between the ownership and the Hotel team. -Assist in attaining financial goals. -Partner with Accounts Receivable to ensure the timely billing of all direct bill accounts with complete backup and accurate invoices. -Ensure all guest disputes and requests for clarification is resolved and/or responded to in a timely manner. -Ensure an effective tracking system for all rebates/adjustments. -Ensure daily balance of the Daily Report. -Ensure Internal Audit requirements and SOP compliance. -Completes all general ledger, bank and balance sheet reconciliations and analysis. -Ensures compliance with Federal, State and local City Licenses, Permits and tax requirements. Completes and files timely all hotel tax liabilities. -Ensure a timely month-end closing and reporting. -Produce accurate financial statements. -Assist with corporate reporting, forecasting, and budget preparations. Job Requirements:
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ('CSC') drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality ' The consumer is our boss, quality is our work and value for money is our goal. Responsibility ' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality ' A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency ' We use resources to the full, waste nothing and do only what we can do best. Freedom ' We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIESLeadership €¢ Customer Focus €¢ Peer Relationships €¢ Integrity & Trust €¢ Action Oriented €¢ Listening Functional €¢ Preventative care and OWPs €¢ Communication Skills €¢ Client Service Skills €¢ Priority Setting €¢ Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability ' Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multipl
01/31/2022
Full time
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ('CSC') drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality ' The consumer is our boss, quality is our work and value for money is our goal. Responsibility ' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality ' A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency ' We use resources to the full, waste nothing and do only what we can do best. Freedom ' We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIESLeadership €¢ Customer Focus €¢ Peer Relationships €¢ Integrity & Trust €¢ Action Oriented €¢ Listening Functional €¢ Preventative care and OWPs €¢ Communication Skills €¢ Client Service Skills €¢ Priority Setting €¢ Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability ' Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multipl
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ('CSC') drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality ' The consumer is our boss, quality is our work and value for money is our goal. Responsibility ' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality ' A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency ' We use resources to the full, waste nothing and do only what we can do best. Freedom ' We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIESLeadership €¢ Customer Focus €¢ Peer Relationships €¢ Integrity & Trust €¢ Action Oriented €¢ Listening Functional €¢ Preventative care and OWPs €¢ Communication Skills €¢ Client Service Skills €¢ Priority Setting €¢ Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability ' Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multipl
01/31/2022
Full time
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ('CSC') drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality ' The consumer is our boss, quality is our work and value for money is our goal. Responsibility ' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality ' A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency ' We use resources to the full, waste nothing and do only what we can do best. Freedom ' We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIESLeadership €¢ Customer Focus €¢ Peer Relationships €¢ Integrity & Trust €¢ Action Oriented €¢ Listening Functional €¢ Preventative care and OWPs €¢ Communication Skills €¢ Client Service Skills €¢ Priority Setting €¢ Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability ' Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multipl
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ('CSC') drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality ' The consumer is our boss, quality is our work and value for money is our goal. Responsibility ' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality ' A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency ' We use resources to the full, waste nothing and do only what we can do best. Freedom ' We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIESLeadership €¢ Customer Focus €¢ Peer Relationships €¢ Integrity & Trust €¢ Action Oriented €¢ Listening Functional €¢ Preventative care and OWPs €¢ Communication Skills €¢ Client Service Skills €¢ Priority Setting €¢ Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability ' Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multipl
01/31/2022
Full time
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ('CSC') drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality ' The consumer is our boss, quality is our work and value for money is our goal. Responsibility ' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality ' A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency ' We use resources to the full, waste nothing and do only what we can do best. Freedom ' We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIESLeadership €¢ Customer Focus €¢ Peer Relationships €¢ Integrity & Trust €¢ Action Oriented €¢ Listening Functional €¢ Preventative care and OWPs €¢ Communication Skills €¢ Client Service Skills €¢ Priority Setting €¢ Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability ' Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multipl
Job Title: Douglas County Community Response Community Café Collaborative Associate Mission: To work across systems and community collaborations to promote child wellbeing, and provide a coordinated prevention system of services Vision: To inspire and mobilize a community response prevention system where children in Douglas County, Nebraska have a safe, quality family and community environment(s). Job Classification (Exempt or Non-exempt): Exempt Reports To: DCCR Chief Administrative Officer oversees the Community Café implementation in DCCR; Nebraska Children's Home Society oversee contract Job Summary: The Contractee shall be responsible for the duties necessary to support and continue the growth of the community cafes in Douglas County. Duties typically include internal planning, recruiting, and onboarding volunteers as well as coordinating the administration of the Community Café program. These duties include but are not limited to the: ongoing support of and relationship building with current and future community café parent hosts, recruiting of new parent hosts, managing the arrangements and supplies for all community café meetings, developing and maintaining relationships with community partners, maintaining necessary paperwork and working with other DCCR groups as needed. Essential Duties and Responsibilities: 1. Under the direction of the DCCR Chief Administrative Officer (CAO), the Community Café Coordinator (CCC) will coordinate with the agency support staff and parents to plan Community Cafes. Event activities and meetings should be in alignment with the current DCCR Strategic Plan. 2. The CCC will oversee the implementation of the current Strategic Plan activities supported by or assigned with the current plan. 3. In coordination with the CAO, the CCC will plan and facilitate Community Café meetings including event planning and prepare for report outs to the CWCC Progress and Steering Committee. 4. In coordination with committee and work group leaders, the CAO will facilitate and plan meetings, action steps, monitor goals, review and monitor finances, and oversee reporting requirements. 5. In coordination with the CAO, the CCC will develop, implement, and ensure compliance of organizational policies in Community Café implementation and expansion. Organizational recommendations will be submitted to the Steering Committee. HR policies are under the jurisdiction of the Administrative Backbone Agency. 6. In coordination with the appropriate committees, work groups, and critical partners, the CCC will provide grant support, ensure that reporting requirements are met, oversee internal processes related to Community Cafés, family engagement and, provide additional assistance as needed. 7. In coordination with the appropriate committees, work groups, and critical partners, the CCC will provide content for social media, website, subject matter reporting, success stories and promotion of outreach efforts in communications for DCCR including the website. 8. The CCC may provide day-to-day management of volunteers compensated through the administrative Backbone Agency specifically for the work of Community Cafés including collecting time sheets, submissions for payment, and meeting coordination. 9. Should the DCCR need to find venues for Community Café meetings, training, outreach events, the CCC will procure food, coordinate food, agendas, minutes, reports, take pictures, compile success stories, obtain authorizations and prepare agreements for any dedicated resources, the CCC will obtain necessary authorizations through the CAO. Qualifications and Requirements: 1. Minimum education and experience: a. A bachelor's degree in Social Work, Administration or Human Services, Public Health, or other related field required; Master's Degree preferred b. Three to five (3-5) years' experience in community collaboration, program implementation, and volunteer coordination. c. Previous collaborative responsibilities with non-profit agencies. d. Previous experience in child welfare field or behavioral health field. 2. Knowledge, skills, and abilities: a. Experience working computers, emails, submitting reports, creating charts and fliers. b. Excellent presentation, verbal, and written communication skills. c. High level of initiative and energy. d. Knowledge of community resources, promotive and protective factors, primary prevention, trauma, and evidence-based practices. e. Must possess hospitality, facilitation, and conflict resolution skills. f. Contractee shall be responsible for the duties necessary to support and continue the growth of the community cafes in Douglas County. These duties include but are not limited to the: g. ongoing support of and relationship building with current and future community café parent hosts, recruiting of new parent hosts, managing the arrangements and supplies for all community café meetings, developing and maintaining relationships with community partners, h. maintaining necessary paperwork and working with other DCCR groups as needed. i. Recognize problematic issues, visualize improvements, balance urgency with importance, desire win/win solutions, seek to understand and then be understood, and promote synergistic results. j. Identify problems and promote innovative solutions. k. Organize resources and processes. l. Must respect and maintain confidentiality. 3. Physical demands: a. Must be able to work flexible hours. b. Regularly required to walk, climb, sit, talk and hear. c. Must be able to operate office equipment. d. May occasionally lift objects up to 25 lbs. 4. Other: a. Must submit to a thorough criminal history background check. b. Must have access to a vehicle, possess a valid driver's license, and proof of insurance. c. Position may involve some travel, primarily within the state. Note: The physical demands and work environment characteristics described above are representative of those that will be encountered by a person performing the essential duties and responsibilities of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Salary: $25,000 - 26,000/year How to Apply Interested candidates should visit , locate this position, and click on "Apply Now" beneath the job description to complete the online application form. The application must be completed in full and submitted by the specified closing date for consideration. Questions? Please contact Deborah Dancer at or at 3549 Fontenelle Blvd, Omaha, Nebraska 68104
09/18/2021
Full time
Job Title: Douglas County Community Response Community Café Collaborative Associate Mission: To work across systems and community collaborations to promote child wellbeing, and provide a coordinated prevention system of services Vision: To inspire and mobilize a community response prevention system where children in Douglas County, Nebraska have a safe, quality family and community environment(s). Job Classification (Exempt or Non-exempt): Exempt Reports To: DCCR Chief Administrative Officer oversees the Community Café implementation in DCCR; Nebraska Children's Home Society oversee contract Job Summary: The Contractee shall be responsible for the duties necessary to support and continue the growth of the community cafes in Douglas County. Duties typically include internal planning, recruiting, and onboarding volunteers as well as coordinating the administration of the Community Café program. These duties include but are not limited to the: ongoing support of and relationship building with current and future community café parent hosts, recruiting of new parent hosts, managing the arrangements and supplies for all community café meetings, developing and maintaining relationships with community partners, maintaining necessary paperwork and working with other DCCR groups as needed. Essential Duties and Responsibilities: 1. Under the direction of the DCCR Chief Administrative Officer (CAO), the Community Café Coordinator (CCC) will coordinate with the agency support staff and parents to plan Community Cafes. Event activities and meetings should be in alignment with the current DCCR Strategic Plan. 2. The CCC will oversee the implementation of the current Strategic Plan activities supported by or assigned with the current plan. 3. In coordination with the CAO, the CCC will plan and facilitate Community Café meetings including event planning and prepare for report outs to the CWCC Progress and Steering Committee. 4. In coordination with committee and work group leaders, the CAO will facilitate and plan meetings, action steps, monitor goals, review and monitor finances, and oversee reporting requirements. 5. In coordination with the CAO, the CCC will develop, implement, and ensure compliance of organizational policies in Community Café implementation and expansion. Organizational recommendations will be submitted to the Steering Committee. HR policies are under the jurisdiction of the Administrative Backbone Agency. 6. In coordination with the appropriate committees, work groups, and critical partners, the CCC will provide grant support, ensure that reporting requirements are met, oversee internal processes related to Community Cafés, family engagement and, provide additional assistance as needed. 7. In coordination with the appropriate committees, work groups, and critical partners, the CCC will provide content for social media, website, subject matter reporting, success stories and promotion of outreach efforts in communications for DCCR including the website. 8. The CCC may provide day-to-day management of volunteers compensated through the administrative Backbone Agency specifically for the work of Community Cafés including collecting time sheets, submissions for payment, and meeting coordination. 9. Should the DCCR need to find venues for Community Café meetings, training, outreach events, the CCC will procure food, coordinate food, agendas, minutes, reports, take pictures, compile success stories, obtain authorizations and prepare agreements for any dedicated resources, the CCC will obtain necessary authorizations through the CAO. Qualifications and Requirements: 1. Minimum education and experience: a. A bachelor's degree in Social Work, Administration or Human Services, Public Health, or other related field required; Master's Degree preferred b. Three to five (3-5) years' experience in community collaboration, program implementation, and volunteer coordination. c. Previous collaborative responsibilities with non-profit agencies. d. Previous experience in child welfare field or behavioral health field. 2. Knowledge, skills, and abilities: a. Experience working computers, emails, submitting reports, creating charts and fliers. b. Excellent presentation, verbal, and written communication skills. c. High level of initiative and energy. d. Knowledge of community resources, promotive and protective factors, primary prevention, trauma, and evidence-based practices. e. Must possess hospitality, facilitation, and conflict resolution skills. f. Contractee shall be responsible for the duties necessary to support and continue the growth of the community cafes in Douglas County. These duties include but are not limited to the: g. ongoing support of and relationship building with current and future community café parent hosts, recruiting of new parent hosts, managing the arrangements and supplies for all community café meetings, developing and maintaining relationships with community partners, h. maintaining necessary paperwork and working with other DCCR groups as needed. i. Recognize problematic issues, visualize improvements, balance urgency with importance, desire win/win solutions, seek to understand and then be understood, and promote synergistic results. j. Identify problems and promote innovative solutions. k. Organize resources and processes. l. Must respect and maintain confidentiality. 3. Physical demands: a. Must be able to work flexible hours. b. Regularly required to walk, climb, sit, talk and hear. c. Must be able to operate office equipment. d. May occasionally lift objects up to 25 lbs. 4. Other: a. Must submit to a thorough criminal history background check. b. Must have access to a vehicle, possess a valid driver's license, and proof of insurance. c. Position may involve some travel, primarily within the state. Note: The physical demands and work environment characteristics described above are representative of those that will be encountered by a person performing the essential duties and responsibilities of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Salary: $25,000 - 26,000/year How to Apply Interested candidates should visit , locate this position, and click on "Apply Now" beneath the job description to complete the online application form. The application must be completed in full and submitted by the specified closing date for consideration. Questions? Please contact Deborah Dancer at or at 3549 Fontenelle Blvd, Omaha, Nebraska 68104
Service Desk Coordinator - 3442 Duration: 6 Months Location: Austin, TX Pay Rate: $17-18 The Service Desk Coordinator Performs day-to-day work activities of coordinating the delivery of Move/Add/Change (MAC) Services and/or Break-fix cases - the ad hoc rearrangement, addition or deletion of product and service components or features such as software, hardware, carrier provisioning or other network components. Responsible for scheduling and closing all assigned cases including communicating, tracking, reconciling, and documenting the cases accurately within designated guidelines, deadlines and margin requirements. Coordinate within NACS and various functional groups to complete assigned MAC/Break-fix cases to the customers' satisfaction and within specified SLAs. Ensure Service/MAC coordinator services are delivered to clients in a high quality and professional manner consistent with company initiatives, client expectations as well as internal and external SLAs. This role is an integral part of the service delivery team and works closely with sales, procurement, finance, service desk, MAC engineers, project management office and technicians to ensure client satisfaction. Position Details: Hourly position based upon experience & skill level Long term contract with possible contract extension or hire Standard work hours: 40+ Hours a week; Shifts range from: 6:00-2:30, 7 days a week, they must be flexible in scheduling. Responsibilities: Primary point of contact for clients requiring MAC/Break-fix services on computer equipment or technology (including software) including installations, relocations, upgrades and deletions. Cases tracked by utilizing client's internal ticketing systems (Microsoft SL Dynamix/Solmon and Remedy ITSM ticketing systems). Responsible for receiving and managing 1st level inquiries and escalations from initial request throughout the ticket life-cycle to resolution, including facilitating the successful completion of the change of equipment or technology and updating customers and other stakeholders regularly on ongoing open MAC request/break-fix tickets Plan, coordinate and escalate activities for MAC tickets to ensure that events are accomplished within the established time frame and budget parameters. If supporting a 24/7/365 customer, able to smoothly transfer information, outstanding issues and tasks at the end of each shift and have flexibility to cover other shifts as needed in a 24/7/365 Service Desk environment. Coordinate & verify the assignment of labor and materials required, according to established guidelines. Initiate, prepare and send required documentation. Escalate, internal or external concerns, to Service/MAC Supervisor. Work closely with sales, project management office, MAC engineering, dispatch, procurement and finance teams to provide MAC technical solutions that meet client business needs. Utilize escalation and exception paths, processes and systems to report current performance and make recommendations for improvement of performance, including performing research to improve service levels. Utilize service delivery management and related technology systems and tools for efficient execution of MAC activities. Analyze MAC ticket data to identify and implement lessons learned, efficiencies and enhanced client service. Ability to meet multiple service level agreement requirements during the ticket life-cycle. Continuously expand, research and leverage knowledge of technology, market and industry trends and benchmarking to identify, recommend and implement best practices, methodologies and relevant analytics. Continuously develop and enhance knowledge, skills and abilities through various learning channels to expand technical and non-technical capabilities. Ensure further expansion of skill-set in the products & services that the client supports. Meet all financial performance objectives for area of responsibility and take corrective action as needed. Implement and make recommendations to improve methodologies, core competencies and processes for Service/MAC services to ensure stable and quality product & service delivery consistent with company objectives and client expectations. Maintain and enhance a strong client service-oriented environment focused on problem prediction, detection and resolution. Proactively identify and remove barriers to meeting client expectations. Provide timely documentation of issues, action plan and outcome. Achieve all client satisfaction objectives and internal and external SLAs. Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day service delivery operations and the client experience. Foster and contribute toward collaborative working relationships within NACS operations and across all levels and departments of the organization to execute MAC engineering functions and company priorities. Achieve performance targets established by leadership for applicable Key Performance Indicators. Perform other duties as assigned by management. : Education / Experience Requirements High school / GED or equivalent required. Associates' Degree in Business, Information Technology or related field, preferred, or 3 - 5 years equivalent, relevant experience preferred. Minimum of 2+ years of project coordination or IT dispatch experience, or related technical experience including customer service, dispatching, incident/break-fix support in the telecommunications, audio, and/or network connectivity products and services field. Service awareness of all organization's key product and service offerings for which support is being provided. Ability to listen to and understand client requirements and individual preferences with successful track record of ability to develop creative and innovative solutions. Excellent communication and presentation skills and comfort interfacing with customers (internal and external). With demonstrated ability to consistently exceed client expectations. Excellent problem solving and systems analysis skills with demonstrated success in root cause analysis, effectiveness measurements and related documentation with demonstrated ability to manage multiple initiatives concurrently in a high volume SLA environment. Demonstrated experience of continuously expanding and leveraging knowledge of technology, market and industry trends with success in identifying, recommending and implementing best practices and methodologies. Ability to work effectively across all functional groups to optimize product & service offerings, fostering a seamless internal and external client experience and track record of timely and accurate issue resolution. Ability to be flexible with tasks during major outages and to work overtime as needed. Proficient in MS Office (Word, Excel, PowerPoint), Outlook, SharePoint, ERP, service delivery management tools such as ServiceNow and related cloud based technology systems. - provided by Dice
10/02/2020
Full time
Service Desk Coordinator - 3442 Duration: 6 Months Location: Austin, TX Pay Rate: $17-18 The Service Desk Coordinator Performs day-to-day work activities of coordinating the delivery of Move/Add/Change (MAC) Services and/or Break-fix cases - the ad hoc rearrangement, addition or deletion of product and service components or features such as software, hardware, carrier provisioning or other network components. Responsible for scheduling and closing all assigned cases including communicating, tracking, reconciling, and documenting the cases accurately within designated guidelines, deadlines and margin requirements. Coordinate within NACS and various functional groups to complete assigned MAC/Break-fix cases to the customers' satisfaction and within specified SLAs. Ensure Service/MAC coordinator services are delivered to clients in a high quality and professional manner consistent with company initiatives, client expectations as well as internal and external SLAs. This role is an integral part of the service delivery team and works closely with sales, procurement, finance, service desk, MAC engineers, project management office and technicians to ensure client satisfaction. Position Details: Hourly position based upon experience & skill level Long term contract with possible contract extension or hire Standard work hours: 40+ Hours a week; Shifts range from: 6:00-2:30, 7 days a week, they must be flexible in scheduling. Responsibilities: Primary point of contact for clients requiring MAC/Break-fix services on computer equipment or technology (including software) including installations, relocations, upgrades and deletions. Cases tracked by utilizing client's internal ticketing systems (Microsoft SL Dynamix/Solmon and Remedy ITSM ticketing systems). Responsible for receiving and managing 1st level inquiries and escalations from initial request throughout the ticket life-cycle to resolution, including facilitating the successful completion of the change of equipment or technology and updating customers and other stakeholders regularly on ongoing open MAC request/break-fix tickets Plan, coordinate and escalate activities for MAC tickets to ensure that events are accomplished within the established time frame and budget parameters. If supporting a 24/7/365 customer, able to smoothly transfer information, outstanding issues and tasks at the end of each shift and have flexibility to cover other shifts as needed in a 24/7/365 Service Desk environment. Coordinate & verify the assignment of labor and materials required, according to established guidelines. Initiate, prepare and send required documentation. Escalate, internal or external concerns, to Service/MAC Supervisor. Work closely with sales, project management office, MAC engineering, dispatch, procurement and finance teams to provide MAC technical solutions that meet client business needs. Utilize escalation and exception paths, processes and systems to report current performance and make recommendations for improvement of performance, including performing research to improve service levels. Utilize service delivery management and related technology systems and tools for efficient execution of MAC activities. Analyze MAC ticket data to identify and implement lessons learned, efficiencies and enhanced client service. Ability to meet multiple service level agreement requirements during the ticket life-cycle. Continuously expand, research and leverage knowledge of technology, market and industry trends and benchmarking to identify, recommend and implement best practices, methodologies and relevant analytics. Continuously develop and enhance knowledge, skills and abilities through various learning channels to expand technical and non-technical capabilities. Ensure further expansion of skill-set in the products & services that the client supports. Meet all financial performance objectives for area of responsibility and take corrective action as needed. Implement and make recommendations to improve methodologies, core competencies and processes for Service/MAC services to ensure stable and quality product & service delivery consistent with company objectives and client expectations. Maintain and enhance a strong client service-oriented environment focused on problem prediction, detection and resolution. Proactively identify and remove barriers to meeting client expectations. Provide timely documentation of issues, action plan and outcome. Achieve all client satisfaction objectives and internal and external SLAs. Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day service delivery operations and the client experience. Foster and contribute toward collaborative working relationships within NACS operations and across all levels and departments of the organization to execute MAC engineering functions and company priorities. Achieve performance targets established by leadership for applicable Key Performance Indicators. Perform other duties as assigned by management. : Education / Experience Requirements High school / GED or equivalent required. Associates' Degree in Business, Information Technology or related field, preferred, or 3 - 5 years equivalent, relevant experience preferred. Minimum of 2+ years of project coordination or IT dispatch experience, or related technical experience including customer service, dispatching, incident/break-fix support in the telecommunications, audio, and/or network connectivity products and services field. Service awareness of all organization's key product and service offerings for which support is being provided. Ability to listen to and understand client requirements and individual preferences with successful track record of ability to develop creative and innovative solutions. Excellent communication and presentation skills and comfort interfacing with customers (internal and external). With demonstrated ability to consistently exceed client expectations. Excellent problem solving and systems analysis skills with demonstrated success in root cause analysis, effectiveness measurements and related documentation with demonstrated ability to manage multiple initiatives concurrently in a high volume SLA environment. Demonstrated experience of continuously expanding and leveraging knowledge of technology, market and industry trends with success in identifying, recommending and implementing best practices and methodologies. Ability to work effectively across all functional groups to optimize product & service offerings, fostering a seamless internal and external client experience and track record of timely and accurate issue resolution. Ability to be flexible with tasks during major outages and to work overtime as needed. Proficient in MS Office (Word, Excel, PowerPoint), Outlook, SharePoint, ERP, service delivery management tools such as ServiceNow and related cloud based technology systems. - provided by Dice
Our client, a manufacturing company with offices in Waterbury, VT, is in need of an IT Project Coordinator to remotely, initially (due to COVID19), and then onsite (anticipated onsite date is January 2021) for a 12-month contract. The Project Coordinator will work within our client's Project Management Office supporting their Portfolio of Digital (eCommerce, Digital Marketing, Email Marketing, Social Media, SEO, Pay Per Click) efforts. The Project Coordinator will be responsible for tracking and managing project forecasts and budgets; tracking resources and charges within project planning systems; following up on procurement activities; tracking charges in SAP; closing projects and coordinating work station set ups or disposable documentation; supporting project managers and business relationship managers with onboarding and elsewhere as needed. Required Skills 3-5 Years of Financial Work Experience Strong Microsoft Excel Skills are a must Preferred Degree in Accounting, Finance, or Business Experience with Accounting Profit & Loss and Balance Sheet Planning Preferred Skills Familiarity with SAP ERP - provided by Dice
09/30/2020
Full time
Our client, a manufacturing company with offices in Waterbury, VT, is in need of an IT Project Coordinator to remotely, initially (due to COVID19), and then onsite (anticipated onsite date is January 2021) for a 12-month contract. The Project Coordinator will work within our client's Project Management Office supporting their Portfolio of Digital (eCommerce, Digital Marketing, Email Marketing, Social Media, SEO, Pay Per Click) efforts. The Project Coordinator will be responsible for tracking and managing project forecasts and budgets; tracking resources and charges within project planning systems; following up on procurement activities; tracking charges in SAP; closing projects and coordinating work station set ups or disposable documentation; supporting project managers and business relationship managers with onboarding and elsewhere as needed. Required Skills 3-5 Years of Financial Work Experience Strong Microsoft Excel Skills are a must Preferred Degree in Accounting, Finance, or Business Experience with Accounting Profit & Loss and Balance Sheet Planning Preferred Skills Familiarity with SAP ERP - provided by Dice