Job Description Job Description Job Description The Manager oversees daily operations across front desk, housekeeping, maintenance, and inspections, ensuring exceptional service for guests, vendors, and Best Western partners. They lead the team in creating memorable guest experiences through warm welcomes, efficient service, and brand loyalty initiatives, while maintaining compliance with company standards, safety, and quality protocols. ESSENTIAL JOB FUNCTIONS: This role supports the General Manager( Owners) by managing staff schedules, performing administrative tasks, and ensuring smooth front desk operations. Responsibilities include training staff, handling guest check-ins/check-outs, promoting loyalty programs, resolving guest concerns, and maintaining a clean and welcoming environment. The position also involves sales calls, booking group functions, managing financial transactions, and ensuring compliance with safety, security, and company standards. May serve as Manager-on-Duty when needed. Assist the General Manager (Owner) with preparing Guest Experience Representative work schedules and ensuring staff adheres to schedules. Adjust schedules as needed to meet business needs. Perform assigned administrative duties such as daily reports, credit card reversals, bank deposits, accounts receivables, travel agent research, lost and found, rooming lists, office supply inventory, safety committee, etc. Train Guest Experience staff in technical duties, guest service skills and telephone sales skills Group Bookings. Advise and consult with General Manager(Owner) in situations of poor employee performance and/or improper employee behavior that may require counseling and/or discipline. make sales call and response to each sales ASAP to Guarantee Revenue. Must be Organized. When applicable for a specific property, book group functions and meeting room space. May serve as Manager-on-Duty in the absence of the General Manager and Assistant General Manager Provide a friendly, welcoming experience by greeting guests as they enter the hotel. Welcome loyal guests and military members using the best practices outlined for each program. Ensure Elite guests receive the designated gift upon arrival. Provide all guests (including groups) with a friendly, accurate and efficient check-in / check-out process while following the company's policies and procedures. Prepare for check-ins before the guest arrives by using the arrivals grid, preparing express check-ins, and planning for group arrivals. Ensure the front desk/lobby areas remain clean, organized and ready to greet guests. Verify and collect guest payments and identification, ensuring all procedures are followed to protect sensitive guest information including identity and credit card information. Process all financial transactions with strict adherence to defined procedures. Operate the hotel key control system while strictly following all key safety & security procedures. Answer the hotel phone in a manner which provides a genuine Best Western(BW) experience to every caller. Listen, identify and resolve the caller's need(s). Properly and efficiently transfer calls as necessary. Route calls to guest rooms according to the company's policies which ensure sensitive guest information and privacy is maintained. Provide a warm and friendly experience to potential guests inquiring about hotel reservations by focusing on the guest's need, asking for the sale, entering and confirming the reservation details, providing the cancellation policy and offering to enroll the guest in the Returns program. Complete shift checklist(s) to ensure the hotel information is updated and team members are prepared for the daily activities. Maintain room status inventory. Stock and restock breakfast items such as food, drink and supplies as necessary to ensure guests have a consistent selection of items which are displayed in an appealing, clean and organized manner consistent with company standards, food handling guidelines and regulations. Ensure eating area is clean and inviting at all times. MINIMUM SKILL REQUIREMENTS: This role demands frequent interaction with customers and the public, requiring strong verbal, written, and interpersonal communication skills. The ideal candidate should be attentive, service-oriented, and capable of sensing unspoken needs. They must handle confidential information responsibly, operate office technology confidently, and work independently with sound judgment. Strong organizational skills and the ability to stay calm under pressure are essential in managing multiple tasks in a fast-paced environment. This position requires flexibility to support various hotel departments and ensure a consistent guest experience. Regular communication with the GM and Owner is essential, along with a willingness to learn and teach. Jaiy Ram LLC. Maintains a drug-free, monitored work environment and upholds equal opportunity employment. Duties may change at any time, and all roles are strictly temporary with no path to permanency. Job Type: Full-time Job Location: Mansfield, OH
07/24/2026
Full time
Job Description Job Description Job Description The Manager oversees daily operations across front desk, housekeeping, maintenance, and inspections, ensuring exceptional service for guests, vendors, and Best Western partners. They lead the team in creating memorable guest experiences through warm welcomes, efficient service, and brand loyalty initiatives, while maintaining compliance with company standards, safety, and quality protocols. ESSENTIAL JOB FUNCTIONS: This role supports the General Manager( Owners) by managing staff schedules, performing administrative tasks, and ensuring smooth front desk operations. Responsibilities include training staff, handling guest check-ins/check-outs, promoting loyalty programs, resolving guest concerns, and maintaining a clean and welcoming environment. The position also involves sales calls, booking group functions, managing financial transactions, and ensuring compliance with safety, security, and company standards. May serve as Manager-on-Duty when needed. Assist the General Manager (Owner) with preparing Guest Experience Representative work schedules and ensuring staff adheres to schedules. Adjust schedules as needed to meet business needs. Perform assigned administrative duties such as daily reports, credit card reversals, bank deposits, accounts receivables, travel agent research, lost and found, rooming lists, office supply inventory, safety committee, etc. Train Guest Experience staff in technical duties, guest service skills and telephone sales skills Group Bookings. Advise and consult with General Manager(Owner) in situations of poor employee performance and/or improper employee behavior that may require counseling and/or discipline. make sales call and response to each sales ASAP to Guarantee Revenue. Must be Organized. When applicable for a specific property, book group functions and meeting room space. May serve as Manager-on-Duty in the absence of the General Manager and Assistant General Manager Provide a friendly, welcoming experience by greeting guests as they enter the hotel. Welcome loyal guests and military members using the best practices outlined for each program. Ensure Elite guests receive the designated gift upon arrival. Provide all guests (including groups) with a friendly, accurate and efficient check-in / check-out process while following the company's policies and procedures. Prepare for check-ins before the guest arrives by using the arrivals grid, preparing express check-ins, and planning for group arrivals. Ensure the front desk/lobby areas remain clean, organized and ready to greet guests. Verify and collect guest payments and identification, ensuring all procedures are followed to protect sensitive guest information including identity and credit card information. Process all financial transactions with strict adherence to defined procedures. Operate the hotel key control system while strictly following all key safety & security procedures. Answer the hotel phone in a manner which provides a genuine Best Western(BW) experience to every caller. Listen, identify and resolve the caller's need(s). Properly and efficiently transfer calls as necessary. Route calls to guest rooms according to the company's policies which ensure sensitive guest information and privacy is maintained. Provide a warm and friendly experience to potential guests inquiring about hotel reservations by focusing on the guest's need, asking for the sale, entering and confirming the reservation details, providing the cancellation policy and offering to enroll the guest in the Returns program. Complete shift checklist(s) to ensure the hotel information is updated and team members are prepared for the daily activities. Maintain room status inventory. Stock and restock breakfast items such as food, drink and supplies as necessary to ensure guests have a consistent selection of items which are displayed in an appealing, clean and organized manner consistent with company standards, food handling guidelines and regulations. Ensure eating area is clean and inviting at all times. MINIMUM SKILL REQUIREMENTS: This role demands frequent interaction with customers and the public, requiring strong verbal, written, and interpersonal communication skills. The ideal candidate should be attentive, service-oriented, and capable of sensing unspoken needs. They must handle confidential information responsibly, operate office technology confidently, and work independently with sound judgment. Strong organizational skills and the ability to stay calm under pressure are essential in managing multiple tasks in a fast-paced environment. This position requires flexibility to support various hotel departments and ensure a consistent guest experience. Regular communication with the GM and Owner is essential, along with a willingness to learn and teach. Jaiy Ram LLC. Maintains a drug-free, monitored work environment and upholds equal opportunity employment. Duties may change at any time, and all roles are strictly temporary with no path to permanency. Job Type: Full-time Job Location: Mansfield, OH
Job Description Production Team Partner - Stockroom Processor Our Production Team is Kind of a Big Deal! UniFirst is seeking a reliable and hardworking Production Team Partner to join our UniFirst Family. As a Team Partner in the Stockroom Department, you will be keeping our production floor stocked and ready to go as we move through the day! At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off We have an immediate opening and provide on the job training. Pay & Benefits: On the job training & great hourly pay + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses. What's in it for you? Training: Our Team Partners receive ongoing cross-training, exposing them to different areas of production. Cross training enhances their performance and assists them with their career potential and advancement. Work Life Balance: We offer a 40-hour work week. Enjoy weekends off! Career Growth: Some companies like to promote from within, we love to! Many of our managers started at UniFirst working on the production floor! Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds. We believe our diversity makes us who we are, and we strive every day to build a culture where everyone feels welcome. What you'll be doing: Perform in the following areas of the Stockroom Department: Order Picking, Garment Grading, Inventory Stocking, Emblem Processing and Sewing, Merchandise Receiving, Inventory, and Garment Alterations Complete paperwork and recordkeeping in a timely manner Maintain a clean stockroom area Follow all safety policies, HACCP and medical guidelines Process and prepare orders for existing route delivery Process and prepare new accounts and direct sales for customer delivery Perform other duties as described by stockroom manager or other management Qualifications What we're looking for: High school education and/or GED equivalent preferred Must be at least 18 years of age or older Ability to read, write, and communicate clearly with management Ability to stand and walk for an 8-hour shift Ability to lift up to 50 lbs Ability to perform basic mathematical functions using American standard units in weight, measurement, volume, and distance Ability to work to measurable standards of performance specific to job area About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 2 billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at or through our EthicsFirst portal at You may also call the EthicsFirst Hotline at to let us know the nature of your request. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
07/24/2026
Full time
Job Description Production Team Partner - Stockroom Processor Our Production Team is Kind of a Big Deal! UniFirst is seeking a reliable and hardworking Production Team Partner to join our UniFirst Family. As a Team Partner in the Stockroom Department, you will be keeping our production floor stocked and ready to go as we move through the day! At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off We have an immediate opening and provide on the job training. Pay & Benefits: On the job training & great hourly pay + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses. What's in it for you? Training: Our Team Partners receive ongoing cross-training, exposing them to different areas of production. Cross training enhances their performance and assists them with their career potential and advancement. Work Life Balance: We offer a 40-hour work week. Enjoy weekends off! Career Growth: Some companies like to promote from within, we love to! Many of our managers started at UniFirst working on the production floor! Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds. We believe our diversity makes us who we are, and we strive every day to build a culture where everyone feels welcome. What you'll be doing: Perform in the following areas of the Stockroom Department: Order Picking, Garment Grading, Inventory Stocking, Emblem Processing and Sewing, Merchandise Receiving, Inventory, and Garment Alterations Complete paperwork and recordkeeping in a timely manner Maintain a clean stockroom area Follow all safety policies, HACCP and medical guidelines Process and prepare orders for existing route delivery Process and prepare new accounts and direct sales for customer delivery Perform other duties as described by stockroom manager or other management Qualifications What we're looking for: High school education and/or GED equivalent preferred Must be at least 18 years of age or older Ability to read, write, and communicate clearly with management Ability to stand and walk for an 8-hour shift Ability to lift up to 50 lbs Ability to perform basic mathematical functions using American standard units in weight, measurement, volume, and distance Ability to work to measurable standards of performance specific to job area About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 2 billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at or through our EthicsFirst portal at You may also call the EthicsFirst Hotline at to let us know the nature of your request. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
Job Description Where will a UniFirst Career take you? As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services industry. UniFirst is recognized on the Forbes "Platinum 400 - Best Big Companies" List . With over 14,000 employee Team Partners and more than 250 facilities throughout the United States, Canada, Mexico and Europe, you are never just a number when you work for UniFirst. What sets us apart from all other companies is that we still function as a family run business. When you work for UniFirst, you're family! UniFirst Corporation has a strong history of promoting from within. In fact, most of UniFirst's Senior Managers have come from within the Company. Opportunities are endless for those individuals who possess a strong work ethic, a commitment to quality, and above all else, a passion for delivering quality customer service, both internally and externally. Our culture is what makes UniFirst an organization that stands out from the rest. Are you interested in loving your job? Find out just how far a career with UniFirst can take you. UniClean Cleanroom Garment Services Division Do you love delivering outstanding customer service to a hi-tech clientele? We are looking for a full time Route Sales Representative/Drivers. No matter what line of work you're in, if you want to team with a company that realizes continued success not only depends on superior customer service and products, but also the growth and ambition of its entire workforce, UniFirst Corporation is the company for you. Today we are one of the largest companies in the garment services industry employing over 7,000 people and servicing well over 100,000 customer locations in 45 states, Canada and Europe. The UniClean Division of UniFirst Corporation specializes in cleanroom garment services to hi-tech industries such as semiconductor, medical device, pharmaceutical, biomedical, optics, and a growing list of cutting-edge manufacturers. These industries require absolute cleanliness in their manufactured products and therefore require specialized uniforms and cleaning processes. UniClean is seeking an outstanding individual who understands the importance of unfailing customer service. We have built an organization around the simple philosophy of "customer first" and have enjoyed the rewards by not losing a single customer to a competitor in over six years. The successful candidate must be willing to go the extra mile, but will have the confidence that he/she has the support of the entire organization behind them, and that their customer commitments will be met. Previous experience in route sales and delivery is preferred, and a clean driving record is a must. Positive attitude and sharp aptitude is essential! We offer a very competitive compensation package including a respectable base salary and significant commission opportunity. Benefits include but are not limited to a 401K program with company matching, paid holidays and vacation, tuition reimbursement, and health and life insurance plans. Job Description UniClean, a division of UniFirst Corporation, is a cleanroom services provider delivering value-added services and products to the medical device, biotech, pharmaceutical, electronics, semiconductor and other cleanroom/controlled environment industries. UniClean is looking for motivated, ambitious, and dependable people who want to work hard and have a willingness to learn. Prior route sales experience preferred, but will train individuals who demonstrate potential and willingness to learn. Must have a good driving record. Hours are Monday through Friday. As a Route Sales Representative with UniClean, you will report to the Location Manager for delivery routes and focus on excellent customer service as you visit 35 to 50 customers per week, businesses that range from small start- up companies, to major corporate locations. Additional responsibilities of the Route Sales Representative include: Maintain Driver's Log in accordance with federal regulations. Perform Pre and Post trip vehicle inspections per UniClean and DOT requirements. Solicit sale of new items and services with current customers. Deliver cleaned items to customer's place of business; pick up soiled items for return to plant. Maintain adequate general communications with customers to maintain and enlarge business for services offered by UniClean. Maintain accurate invoicing and inventory levels for each customer. UniFirst offers a Fleet of Benefits, 50+ to be exact! 401K with Company Match Profit Sharing Health Insurance Employee Assistance Program Life Insurance Supplemental Life Insurance Long Term Disability Vacation Sick Time Paid Holidays Direct Payroll Deposit Tuition Reimbursement 30% Employee Discount Employee Referral Program Qualifications As a Route Sales Representative with UniClean, you must be totally committed to superior customer service. Our ideal Route Sales Representative is a great relationship manager who has both the tenacity to stick with hard work and excellent people skills; someone who makes customers look forward to their weekly UniClean deliveries. Additional requirements for the Route Sales Representative include: One year related experience and/or training. Minimum 1 year customer service, sales and/or entrepreneurial experience required; previous route sales and/or delivery experience preferred Valid non-commercial driver's license and reliable transportation Ability to pass a background check, MVR check and drug test Ability to carry up to 80 pounds The estimated hourly pay for this position ranges from $19.23 - $25.59 per hour. Actual compensation will vary based on factors including but not limited to the candidate's skills, experience, and qualifications. Geographic differentials may also apply depending on the position's location. There is no application deadline for this role; recruitment will remain open until the position is filled. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at or through our EthicsFirst portal at You may also call the EthicsFirst Hotline at to let us know the nature of your request. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
07/24/2026
Full time
Job Description Where will a UniFirst Career take you? As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services industry. UniFirst is recognized on the Forbes "Platinum 400 - Best Big Companies" List . With over 14,000 employee Team Partners and more than 250 facilities throughout the United States, Canada, Mexico and Europe, you are never just a number when you work for UniFirst. What sets us apart from all other companies is that we still function as a family run business. When you work for UniFirst, you're family! UniFirst Corporation has a strong history of promoting from within. In fact, most of UniFirst's Senior Managers have come from within the Company. Opportunities are endless for those individuals who possess a strong work ethic, a commitment to quality, and above all else, a passion for delivering quality customer service, both internally and externally. Our culture is what makes UniFirst an organization that stands out from the rest. Are you interested in loving your job? Find out just how far a career with UniFirst can take you. UniClean Cleanroom Garment Services Division Do you love delivering outstanding customer service to a hi-tech clientele? We are looking for a full time Route Sales Representative/Drivers. No matter what line of work you're in, if you want to team with a company that realizes continued success not only depends on superior customer service and products, but also the growth and ambition of its entire workforce, UniFirst Corporation is the company for you. Today we are one of the largest companies in the garment services industry employing over 7,000 people and servicing well over 100,000 customer locations in 45 states, Canada and Europe. The UniClean Division of UniFirst Corporation specializes in cleanroom garment services to hi-tech industries such as semiconductor, medical device, pharmaceutical, biomedical, optics, and a growing list of cutting-edge manufacturers. These industries require absolute cleanliness in their manufactured products and therefore require specialized uniforms and cleaning processes. UniClean is seeking an outstanding individual who understands the importance of unfailing customer service. We have built an organization around the simple philosophy of "customer first" and have enjoyed the rewards by not losing a single customer to a competitor in over six years. The successful candidate must be willing to go the extra mile, but will have the confidence that he/she has the support of the entire organization behind them, and that their customer commitments will be met. Previous experience in route sales and delivery is preferred, and a clean driving record is a must. Positive attitude and sharp aptitude is essential! We offer a very competitive compensation package including a respectable base salary and significant commission opportunity. Benefits include but are not limited to a 401K program with company matching, paid holidays and vacation, tuition reimbursement, and health and life insurance plans. Job Description UniClean, a division of UniFirst Corporation, is a cleanroom services provider delivering value-added services and products to the medical device, biotech, pharmaceutical, electronics, semiconductor and other cleanroom/controlled environment industries. UniClean is looking for motivated, ambitious, and dependable people who want to work hard and have a willingness to learn. Prior route sales experience preferred, but will train individuals who demonstrate potential and willingness to learn. Must have a good driving record. Hours are Monday through Friday. As a Route Sales Representative with UniClean, you will report to the Location Manager for delivery routes and focus on excellent customer service as you visit 35 to 50 customers per week, businesses that range from small start- up companies, to major corporate locations. Additional responsibilities of the Route Sales Representative include: Maintain Driver's Log in accordance with federal regulations. Perform Pre and Post trip vehicle inspections per UniClean and DOT requirements. Solicit sale of new items and services with current customers. Deliver cleaned items to customer's place of business; pick up soiled items for return to plant. Maintain adequate general communications with customers to maintain and enlarge business for services offered by UniClean. Maintain accurate invoicing and inventory levels for each customer. UniFirst offers a Fleet of Benefits, 50+ to be exact! 401K with Company Match Profit Sharing Health Insurance Employee Assistance Program Life Insurance Supplemental Life Insurance Long Term Disability Vacation Sick Time Paid Holidays Direct Payroll Deposit Tuition Reimbursement 30% Employee Discount Employee Referral Program Qualifications As a Route Sales Representative with UniClean, you must be totally committed to superior customer service. Our ideal Route Sales Representative is a great relationship manager who has both the tenacity to stick with hard work and excellent people skills; someone who makes customers look forward to their weekly UniClean deliveries. Additional requirements for the Route Sales Representative include: One year related experience and/or training. Minimum 1 year customer service, sales and/or entrepreneurial experience required; previous route sales and/or delivery experience preferred Valid non-commercial driver's license and reliable transportation Ability to pass a background check, MVR check and drug test Ability to carry up to 80 pounds The estimated hourly pay for this position ranges from $19.23 - $25.59 per hour. Actual compensation will vary based on factors including but not limited to the candidate's skills, experience, and qualifications. Geographic differentials may also apply depending on the position's location. There is no application deadline for this role; recruitment will remain open until the position is filled. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at or through our EthicsFirst portal at You may also call the EthicsFirst Hotline at to let us know the nature of your request. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
Job Description At UniFirst, we Always Deliver -for our customers and our people. As a Route Service Representative (RSR), you'll be the face of UniFirst to our customers, building strong relationships and ensuring their needs are met with reliability, professionalism, and care. This is a dynamic role for someone who enjoys being on the move, engaging with customers, and taking ownership of their route. You'll manage deliveries and pickups, grow your customer accounts, and work independently while representing a company with a strong culture and a nationwide presence. If you're customer-focused, motivated, and ready to thrive in a field-based service role, this could be your next great opportunity. What Your Role Entails: • Manage an Assigned Route: Serve as the primary point of contact for customers, delivering and picking garments and products daily. • Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency. • Deliver Consistent, Reliable Service: Ensure on-time, accurate deliveries and returns while maintaining strong customer satisfaction. • Grow Customer Relationships: Build rapport with customers, address service needs, and introduce new garments and products to enhance their experience. • Drive Sales Growth: Identify upselling opportunities and grow your route, increasing your earning potential. • Represent UniFirst on the Road: Operate a company walk-in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships. • Engage in a Physically Active Role: Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety. • Contribute to Service Excellence: Troubleshoot service issues, manage inventory, and ensure compliance with safety standards. • Maintain a Predictable Schedule: Monday-Friday daytime hours with no nights, weekends - servicing the same route and customers each week to build consistency and trust. Core Competencies • Customer-Centric Mindset & Relationship Building: You consistently deliver outstanding service that exceeds expectations, building lasting trust with every customer on your route. You understand that each interaction is an opportunity to strengthen relationships and grow business. • Time Management, Route Efficiency & Safety Awareness: You manage your route with precision, balancing timely deliveries and pickups with safe driving practices. You maintain a consistent schedule, handle unexpected challenges with ease, and ensure each stop receives the same level of quality service and care. • Dependability, Problem-Solving & Professional Communication: You take ownership of your responsibilities, showing up prepared, following through on commitments, and representing UniFirst with professionalism. You communicate effectively with customers and internal teams, quickly addressing needs or concerns, and finding solutions that support both service excellence and business growth. • Sales & Upselling Mindset: You identify opportunities to introduce new garments, products and services that benefit the customer, driving additional revenue while enhancing the value you provide. You approach upselling as a way to strengthen customer relationships, ensuring their needs are met with the right solutions at the right time. Why You'll Enjoy This Role • Consistent Customer Connections: Service the same set of customers on your dedicated route, building trust and strong, long-term relationships. • Earning from Day One: This is a commissioned role from your first day in the field, with your income growing as you expand and upsell your route. • Make a Direct Impact: Be the face of UniFirst for your customers-delivering great service, resolving issues, and helping their businesses succeed. Qualifications What You Bring to UniFirst • Driver's License & Safe Driving Record: Must be at least 21 years old with a valid driver's license, a clean driving record, and reliable transportation. • DOT Compliance: Meet all Department of Transportation (DOT) requirements, including a physical exam. • Educational Requirements: High school diploma, GED, or military service required. • Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service. • Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus! • Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience. • Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods. You Will Benefit From: • Competitive Compensation: Competitive wages, 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more. • Training & Development: Formal training through our SCP program to set you up for success as an RSR • Career Development: Continuous training and growth opportunities • Company Culture: A supportive and inclusive workplace rooted in a strong sense of community • Stability & Work-Life Balance: Monday-Friday daytime schedule, no nights or weekends • Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives. Join UniFirst for a Rewarding Career At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we'd love to hear from you! About UniFirst UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at or through our EthicsFirst portal at You may also call the EthicsFirst Hotline at to let us know the nature of your request. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
07/24/2026
Full time
Job Description At UniFirst, we Always Deliver -for our customers and our people. As a Route Service Representative (RSR), you'll be the face of UniFirst to our customers, building strong relationships and ensuring their needs are met with reliability, professionalism, and care. This is a dynamic role for someone who enjoys being on the move, engaging with customers, and taking ownership of their route. You'll manage deliveries and pickups, grow your customer accounts, and work independently while representing a company with a strong culture and a nationwide presence. If you're customer-focused, motivated, and ready to thrive in a field-based service role, this could be your next great opportunity. What Your Role Entails: • Manage an Assigned Route: Serve as the primary point of contact for customers, delivering and picking garments and products daily. • Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency. • Deliver Consistent, Reliable Service: Ensure on-time, accurate deliveries and returns while maintaining strong customer satisfaction. • Grow Customer Relationships: Build rapport with customers, address service needs, and introduce new garments and products to enhance their experience. • Drive Sales Growth: Identify upselling opportunities and grow your route, increasing your earning potential. • Represent UniFirst on the Road: Operate a company walk-in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships. • Engage in a Physically Active Role: Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety. • Contribute to Service Excellence: Troubleshoot service issues, manage inventory, and ensure compliance with safety standards. • Maintain a Predictable Schedule: Monday-Friday daytime hours with no nights, weekends - servicing the same route and customers each week to build consistency and trust. Core Competencies • Customer-Centric Mindset & Relationship Building: You consistently deliver outstanding service that exceeds expectations, building lasting trust with every customer on your route. You understand that each interaction is an opportunity to strengthen relationships and grow business. • Time Management, Route Efficiency & Safety Awareness: You manage your route with precision, balancing timely deliveries and pickups with safe driving practices. You maintain a consistent schedule, handle unexpected challenges with ease, and ensure each stop receives the same level of quality service and care. • Dependability, Problem-Solving & Professional Communication: You take ownership of your responsibilities, showing up prepared, following through on commitments, and representing UniFirst with professionalism. You communicate effectively with customers and internal teams, quickly addressing needs or concerns, and finding solutions that support both service excellence and business growth. • Sales & Upselling Mindset: You identify opportunities to introduce new garments, products and services that benefit the customer, driving additional revenue while enhancing the value you provide. You approach upselling as a way to strengthen customer relationships, ensuring their needs are met with the right solutions at the right time. Why You'll Enjoy This Role • Consistent Customer Connections: Service the same set of customers on your dedicated route, building trust and strong, long-term relationships. • Earning from Day One: This is a commissioned role from your first day in the field, with your income growing as you expand and upsell your route. • Make a Direct Impact: Be the face of UniFirst for your customers-delivering great service, resolving issues, and helping their businesses succeed. Qualifications What You Bring to UniFirst • Driver's License & Safe Driving Record: Must be at least 21 years old with a valid driver's license, a clean driving record, and reliable transportation. • DOT Compliance: Meet all Department of Transportation (DOT) requirements, including a physical exam. • Educational Requirements: High school diploma, GED, or military service required. • Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service. • Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus! • Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience. • Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods. You Will Benefit From: • Competitive Compensation: Competitive wages, 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more. • Training & Development: Formal training through our SCP program to set you up for success as an RSR • Career Development: Continuous training and growth opportunities • Company Culture: A supportive and inclusive workplace rooted in a strong sense of community • Stability & Work-Life Balance: Monday-Friday daytime schedule, no nights or weekends • Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives. Join UniFirst for a Rewarding Career At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we'd love to hear from you! About UniFirst UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at or through our EthicsFirst portal at You may also call the EthicsFirst Hotline at to let us know the nature of your request. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
Job Description At UniFirst, we Always Deliver -for our customers and our people. As a Route Service Representative (RSR), you'll be the face of UniFirst to our customers, building strong relationships and ensuring their needs are met with reliability, professionalism, and care. This is a dynamic role for someone who enjoys being on the move, engaging with customers, and taking ownership of their route. You'll manage deliveries and pickups, grow your customer accounts, and work independently while representing a company with a strong culture and a nationwide presence. If you're customer-focused, motivated, and ready to thrive in a field-based service role, this could be your next great opportunity. What Your Role Entails: • Manage an Assigned Route: Serve as the primary point of contact for customers, delivering and picking garments and products daily. • Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency. • Deliver Consistent, Reliable Service: Ensure on-time, accurate deliveries and returns while maintaining strong customer satisfaction. • Grow Customer Relationships: Build rapport with customers, address service needs, and introduce new garments and products to enhance their experience. • Drive Sales Growth: Identify upselling opportunities and grow your route, increasing your earning potential. • Represent UniFirst on the Road: Operate a company walk-in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships. • Engage in a Physically Active Role: Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety. • Contribute to Service Excellence: Troubleshoot service issues, manage inventory, and ensure compliance with safety standards. • Maintain a Predictable Schedule: Monday-Friday daytime hours with no nights, weekends - servicing the same route and customers each week to build consistency and trust. Core Competencies • Customer-Centric Mindset & Relationship Building: You consistently deliver outstanding service that exceeds expectations, building lasting trust with every customer on your route. You understand that each interaction is an opportunity to strengthen relationships and grow business. • Time Management, Route Efficiency & Safety Awareness: You manage your route with precision, balancing timely deliveries and pickups with safe driving practices. You maintain a consistent schedule, handle unexpected challenges with ease, and ensure each stop receives the same level of quality service and care. • Dependability, Problem-Solving & Professional Communication: You take ownership of your responsibilities, showing up prepared, following through on commitments, and representing UniFirst with professionalism. You communicate effectively with customers and internal teams, quickly addressing needs or concerns, and finding solutions that support both service excellence and business growth. • Sales & Upselling Mindset: You identify opportunities to introduce new garments, products and services that benefit the customer, driving additional revenue while enhancing the value you provide. You approach upselling as a way to strengthen customer relationships, ensuring their needs are met with the right solutions at the right time. Why You'll Enjoy This Role • Consistent Customer Connections: Service the same set of customers on your dedicated route, building trust and strong, long-term relationships. • Earning from Day One: This is a commissioned role from your first day in the field, with your income growing as you expand and upsell your route. • Make a Direct Impact: Be the face of UniFirst for your customers-delivering great service, resolving issues, and helping their businesses succeed. Qualifications What You Bring to UniFirst • Driver's License & Safe Driving Record: Must be at least 21 years old with a valid driver's license, a clean driving record, and reliable transportation. • DOT Compliance: Meet all Department of Transportation (DOT) requirements, including a physical exam. • Educational Requirements: High school diploma, GED, or military service required. • Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service. • Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus! • Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience. • Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods. You Will Benefit From: • Competitive Compensation: Competitive wages, 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more. • Training & Development: Formal training through our SCP program to set you up for success as an RSR • Career Development: Continuous training and growth opportunities • Company Culture: A supportive and inclusive workplace rooted in a strong sense of community • Stability & Work-Life Balance: Monday-Friday daytime schedule, no nights or weekends • Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives. Join UniFirst for a Rewarding Career At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we'd love to hear from you! About UniFirst UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at or through our EthicsFirst portal at You may also call the EthicsFirst Hotline at to let us know the nature of your request. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
07/24/2026
Full time
Job Description At UniFirst, we Always Deliver -for our customers and our people. As a Route Service Representative (RSR), you'll be the face of UniFirst to our customers, building strong relationships and ensuring their needs are met with reliability, professionalism, and care. This is a dynamic role for someone who enjoys being on the move, engaging with customers, and taking ownership of their route. You'll manage deliveries and pickups, grow your customer accounts, and work independently while representing a company with a strong culture and a nationwide presence. If you're customer-focused, motivated, and ready to thrive in a field-based service role, this could be your next great opportunity. What Your Role Entails: • Manage an Assigned Route: Serve as the primary point of contact for customers, delivering and picking garments and products daily. • Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency. • Deliver Consistent, Reliable Service: Ensure on-time, accurate deliveries and returns while maintaining strong customer satisfaction. • Grow Customer Relationships: Build rapport with customers, address service needs, and introduce new garments and products to enhance their experience. • Drive Sales Growth: Identify upselling opportunities and grow your route, increasing your earning potential. • Represent UniFirst on the Road: Operate a company walk-in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships. • Engage in a Physically Active Role: Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety. • Contribute to Service Excellence: Troubleshoot service issues, manage inventory, and ensure compliance with safety standards. • Maintain a Predictable Schedule: Monday-Friday daytime hours with no nights, weekends - servicing the same route and customers each week to build consistency and trust. Core Competencies • Customer-Centric Mindset & Relationship Building: You consistently deliver outstanding service that exceeds expectations, building lasting trust with every customer on your route. You understand that each interaction is an opportunity to strengthen relationships and grow business. • Time Management, Route Efficiency & Safety Awareness: You manage your route with precision, balancing timely deliveries and pickups with safe driving practices. You maintain a consistent schedule, handle unexpected challenges with ease, and ensure each stop receives the same level of quality service and care. • Dependability, Problem-Solving & Professional Communication: You take ownership of your responsibilities, showing up prepared, following through on commitments, and representing UniFirst with professionalism. You communicate effectively with customers and internal teams, quickly addressing needs or concerns, and finding solutions that support both service excellence and business growth. • Sales & Upselling Mindset: You identify opportunities to introduce new garments, products and services that benefit the customer, driving additional revenue while enhancing the value you provide. You approach upselling as a way to strengthen customer relationships, ensuring their needs are met with the right solutions at the right time. Why You'll Enjoy This Role • Consistent Customer Connections: Service the same set of customers on your dedicated route, building trust and strong, long-term relationships. • Earning from Day One: This is a commissioned role from your first day in the field, with your income growing as you expand and upsell your route. • Make a Direct Impact: Be the face of UniFirst for your customers-delivering great service, resolving issues, and helping their businesses succeed. Qualifications What You Bring to UniFirst • Driver's License & Safe Driving Record: Must be at least 21 years old with a valid driver's license, a clean driving record, and reliable transportation. • DOT Compliance: Meet all Department of Transportation (DOT) requirements, including a physical exam. • Educational Requirements: High school diploma, GED, or military service required. • Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service. • Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus! • Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience. • Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods. You Will Benefit From: • Competitive Compensation: Competitive wages, 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more. • Training & Development: Formal training through our SCP program to set you up for success as an RSR • Career Development: Continuous training and growth opportunities • Company Culture: A supportive and inclusive workplace rooted in a strong sense of community • Stability & Work-Life Balance: Monday-Friday daytime schedule, no nights or weekends • Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives. Join UniFirst for a Rewarding Career At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we'd love to hear from you! About UniFirst UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at or through our EthicsFirst portal at You may also call the EthicsFirst Hotline at to let us know the nature of your request. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
Job Description Job Description Job Description The Manager oversees daily operations across front desk, housekeeping, maintenance, and inspections, ensuring exceptional service for guests, vendors, and Best Western partners. They lead the team in creating memorable guest experiences through warm welcomes, efficient service, and brand loyalty initiatives, while maintaining compliance with company standards, safety, and quality protocols. ESSENTIAL JOB FUNCTIONS: This role supports the General Manager( Owners) by managing staff schedules, performing administrative tasks, and ensuring smooth front desk operations. Responsibilities include training staff, handling guest check-ins/check-outs, promoting loyalty programs, resolving guest concerns, and maintaining a clean and welcoming environment. The position also involves sales calls, booking group functions, managing financial transactions, and ensuring compliance with safety, security, and company standards. May serve as Manager-on-Duty when needed. Assist the General Manager (Owner) with preparing Guest Experience Representative work schedules and ensuring staff adheres to schedules. Adjust schedules as needed to meet business needs. Perform assigned administrative duties such as daily reports, credit card reversals, bank deposits, accounts receivables, travel agent research, lost and found, rooming lists, office supply inventory, safety committee, etc. Train Guest Experience staff in technical duties, guest service skills and telephone sales skills Group Bookings. Advise and consult with General Manager(Owner) in situations of poor employee performance and/or improper employee behavior that may require counseling and/or discipline. make sales call and response to each sales ASAP to Guarantee Revenue. Must be Organized. When applicable for a specific property, book group functions and meeting room space. May serve as Manager-on-Duty in the absence of the General Manager and Assistant General Manager Provide a friendly, welcoming experience by greeting guests as they enter the hotel. Welcome loyal guests and military members using the best practices outlined for each program. Ensure Elite guests receive the designated gift upon arrival. Provide all guests (including groups) with a friendly, accurate and efficient check-in / check-out process while following the company's policies and procedures. Prepare for check-ins before the guest arrives by using the arrivals grid, preparing express check-ins, and planning for group arrivals. Ensure the front desk/lobby areas remain clean, organized and ready to greet guests. Verify and collect guest payments and identification, ensuring all procedures are followed to protect sensitive guest information including identity and credit card information. Process all financial transactions with strict adherence to defined procedures. Operate the hotel key control system while strictly following all key safety & security procedures. Answer the hotel phone in a manner which provides a genuine Best Western(BW) experience to every caller. Listen, identify and resolve the caller's need(s). Properly and efficiently transfer calls as necessary. Route calls to guest rooms according to the company's policies which ensure sensitive guest information and privacy is maintained. Provide a warm and friendly experience to potential guests inquiring about hotel reservations by focusing on the guest's need, asking for the sale, entering and confirming the reservation details, providing the cancellation policy and offering to enroll the guest in the Returns program. Complete shift checklist(s) to ensure the hotel information is updated and team members are prepared for the daily activities. Maintain room status inventory. Stock and restock breakfast items such as food, drink and supplies as necessary to ensure guests have a consistent selection of items which are displayed in an appealing, clean and organized manner consistent with company standards, food handling guidelines and regulations. Ensure eating area is clean and inviting at all times. MINIMUM SKILL REQUIREMENTS: This role demands frequent interaction with customers and the public, requiring strong verbal, written, and interpersonal communication skills. The ideal candidate should be attentive, service-oriented, and capable of sensing unspoken needs. They must handle confidential information responsibly, operate office technology confidently, and work independently with sound judgment. Strong organizational skills and the ability to stay calm under pressure are essential in managing multiple tasks in a fast-paced environment. This position requires flexibility to support various hotel departments and ensure a consistent guest experience. Regular communication with the GM and Owner is essential, along with a willingness to learn and teach. Jaiy Ram LLC. Maintains a drug-free, monitored work environment and upholds equal opportunity employment. Duties may change at any time, and all roles are strictly temporary with no path to permanency. Job Type: Full-time Job Location: Mansfield, OH
07/23/2026
Full time
Job Description Job Description Job Description The Manager oversees daily operations across front desk, housekeeping, maintenance, and inspections, ensuring exceptional service for guests, vendors, and Best Western partners. They lead the team in creating memorable guest experiences through warm welcomes, efficient service, and brand loyalty initiatives, while maintaining compliance with company standards, safety, and quality protocols. ESSENTIAL JOB FUNCTIONS: This role supports the General Manager( Owners) by managing staff schedules, performing administrative tasks, and ensuring smooth front desk operations. Responsibilities include training staff, handling guest check-ins/check-outs, promoting loyalty programs, resolving guest concerns, and maintaining a clean and welcoming environment. The position also involves sales calls, booking group functions, managing financial transactions, and ensuring compliance with safety, security, and company standards. May serve as Manager-on-Duty when needed. Assist the General Manager (Owner) with preparing Guest Experience Representative work schedules and ensuring staff adheres to schedules. Adjust schedules as needed to meet business needs. Perform assigned administrative duties such as daily reports, credit card reversals, bank deposits, accounts receivables, travel agent research, lost and found, rooming lists, office supply inventory, safety committee, etc. Train Guest Experience staff in technical duties, guest service skills and telephone sales skills Group Bookings. Advise and consult with General Manager(Owner) in situations of poor employee performance and/or improper employee behavior that may require counseling and/or discipline. make sales call and response to each sales ASAP to Guarantee Revenue. Must be Organized. When applicable for a specific property, book group functions and meeting room space. May serve as Manager-on-Duty in the absence of the General Manager and Assistant General Manager Provide a friendly, welcoming experience by greeting guests as they enter the hotel. Welcome loyal guests and military members using the best practices outlined for each program. Ensure Elite guests receive the designated gift upon arrival. Provide all guests (including groups) with a friendly, accurate and efficient check-in / check-out process while following the company's policies and procedures. Prepare for check-ins before the guest arrives by using the arrivals grid, preparing express check-ins, and planning for group arrivals. Ensure the front desk/lobby areas remain clean, organized and ready to greet guests. Verify and collect guest payments and identification, ensuring all procedures are followed to protect sensitive guest information including identity and credit card information. Process all financial transactions with strict adherence to defined procedures. Operate the hotel key control system while strictly following all key safety & security procedures. Answer the hotel phone in a manner which provides a genuine Best Western(BW) experience to every caller. Listen, identify and resolve the caller's need(s). Properly and efficiently transfer calls as necessary. Route calls to guest rooms according to the company's policies which ensure sensitive guest information and privacy is maintained. Provide a warm and friendly experience to potential guests inquiring about hotel reservations by focusing on the guest's need, asking for the sale, entering and confirming the reservation details, providing the cancellation policy and offering to enroll the guest in the Returns program. Complete shift checklist(s) to ensure the hotel information is updated and team members are prepared for the daily activities. Maintain room status inventory. Stock and restock breakfast items such as food, drink and supplies as necessary to ensure guests have a consistent selection of items which are displayed in an appealing, clean and organized manner consistent with company standards, food handling guidelines and regulations. Ensure eating area is clean and inviting at all times. MINIMUM SKILL REQUIREMENTS: This role demands frequent interaction with customers and the public, requiring strong verbal, written, and interpersonal communication skills. The ideal candidate should be attentive, service-oriented, and capable of sensing unspoken needs. They must handle confidential information responsibly, operate office technology confidently, and work independently with sound judgment. Strong organizational skills and the ability to stay calm under pressure are essential in managing multiple tasks in a fast-paced environment. This position requires flexibility to support various hotel departments and ensure a consistent guest experience. Regular communication with the GM and Owner is essential, along with a willingness to learn and teach. Jaiy Ram LLC. Maintains a drug-free, monitored work environment and upholds equal opportunity employment. Duties may change at any time, and all roles are strictly temporary with no path to permanency. Job Type: Full-time Job Location: Mansfield, OH
Description: When was the last time you had a really great day at work? The sun was shining and you had a long list of service calls to make but you were in control of the schedule and knew you were going to win the day? This is what the day of a Route Manager looks like: You manage your own schedule and workload. You spend your day building professional, but friendly relationships with your clients and team members. You are a trusted advisor for your clients, solving challenging problems, protecting their business, and improving the health and safety of your community. You have limitless room to grow and excel as you build a rewarding career with great benefits and paid time off. This could be your story. Apply now. Your next great adventure awaits. What you'll do: Learn about all sorts of rodent, insect, flying, and crawling pests, study for licensing exams, and participate in regular training to maintain certifications in a variety of pest control topics Build professional relationships with clients and learn about their unique business challenges Inspect client sites for pest activity and apply a combination of mechanical, biological, and chemical tools to prevent and control pest issues Manage your own route and schedule to ensure clients receive timely, top-quality service Help protect the health and safety of your community by recognizing and controlling pest problems Develop business opportunities throughout a dedicated service territory What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What you'll get working here: Salary: $21-25/hr to start (depending on experience) plus performance bonuses and sales commissions A take-home service vehicle with gas card Company-provided phone, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Benefits : Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: Must haves for this job: High school diploma or equivalent Valid Driver's License and satisfactory Motor Vehicle Record 2+ years in route sales, merchandising, dispatching, or logistics Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: 2+ years' experience in pest control, landscaping, agriculture, or food production Pest control, industrial, or safety certifications All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Detailed Job Description: Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Essential Duties and Responsibilities Manage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner Participate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pests Partner with client and technical specialists to solve complicated pest problems Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems Provide uncompromising service, aiming to exceed client expectations in every interaction Set up, monitor, and tear down equipment for new installations and specialized treatments Respond quickly and professionally to client complaints and service requests Work a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely manner Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards Maintain proper inventory of tools, equipment, and materials in company vehicle Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales team Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in varying environments and job site conditions Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company's objectives and values Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web-based portals; ability to learn new software quickly W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. Salary Description $21-25/hour (depending on experience) plus performance bonus and commission Compensation details: 21-25 Hourly Wage PIae1ae6d894dc-7827
07/16/2026
Full time
Description: When was the last time you had a really great day at work? The sun was shining and you had a long list of service calls to make but you were in control of the schedule and knew you were going to win the day? This is what the day of a Route Manager looks like: You manage your own schedule and workload. You spend your day building professional, but friendly relationships with your clients and team members. You are a trusted advisor for your clients, solving challenging problems, protecting their business, and improving the health and safety of your community. You have limitless room to grow and excel as you build a rewarding career with great benefits and paid time off. This could be your story. Apply now. Your next great adventure awaits. What you'll do: Learn about all sorts of rodent, insect, flying, and crawling pests, study for licensing exams, and participate in regular training to maintain certifications in a variety of pest control topics Build professional relationships with clients and learn about their unique business challenges Inspect client sites for pest activity and apply a combination of mechanical, biological, and chemical tools to prevent and control pest issues Manage your own route and schedule to ensure clients receive timely, top-quality service Help protect the health and safety of your community by recognizing and controlling pest problems Develop business opportunities throughout a dedicated service territory What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What you'll get working here: Salary: $21-25/hr to start (depending on experience) plus performance bonuses and sales commissions A take-home service vehicle with gas card Company-provided phone, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Benefits : Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: Must haves for this job: High school diploma or equivalent Valid Driver's License and satisfactory Motor Vehicle Record 2+ years in route sales, merchandising, dispatching, or logistics Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: 2+ years' experience in pest control, landscaping, agriculture, or food production Pest control, industrial, or safety certifications All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Detailed Job Description: Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Essential Duties and Responsibilities Manage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner Participate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pests Partner with client and technical specialists to solve complicated pest problems Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems Provide uncompromising service, aiming to exceed client expectations in every interaction Set up, monitor, and tear down equipment for new installations and specialized treatments Respond quickly and professionally to client complaints and service requests Work a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely manner Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards Maintain proper inventory of tools, equipment, and materials in company vehicle Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales team Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in varying environments and job site conditions Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company's objectives and values Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web-based portals; ability to learn new software quickly W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. Salary Description $21-25/hour (depending on experience) plus performance bonus and commission Compensation details: 21-25 Hourly Wage PIae1ae6d894dc-7827
A constantly growing, family-owned company is seeking a self-motivated person with a great attitude. Additional bonuses paid for new sales. Health/dental/vision insurance plan after 60 days. Uniforms provided. IRA with 3% employer match available. Route representatives drive to customer sites and deliver and exchange products. Candidate must be self-motivated, have great communication skills, and have a great attitude. Ability to routinely carry up to 40-50 lbs is required. Some overnight travel may be required. Clean driving record and standard driver's license required. PI4b68b193f2a0-7830
07/15/2026
Full time
A constantly growing, family-owned company is seeking a self-motivated person with a great attitude. Additional bonuses paid for new sales. Health/dental/vision insurance plan after 60 days. Uniforms provided. IRA with 3% employer match available. Route representatives drive to customer sites and deliver and exchange products. Candidate must be self-motivated, have great communication skills, and have a great attitude. Ability to routinely carry up to 40-50 lbs is required. Some overnight travel may be required. Clean driving record and standard driver's license required. PI4b68b193f2a0-7830