Salary Range: Salary commensurate with experience and qualifications About SMU SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies. SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Position: This role is an on-campus, in-person position. The Senior Academic Technology Services Director (Senior ATSD) serves as the principal academic-technology advisor and strategic partner to the Dean (or designated academic leadership representative), faculty, and administration of the Perkins School of Theology and the Dedman School of Law. The position combines strategic academic-technology leadership with faculty consultation, instructional technology expertise, learning-management-system administration, technology adoption support, service coordination, and occasional direct engagement in complex academic technology initiatives, while operating at a high level of strategic accountability for academic-technology planning, technology-enabled program innovation, responsible artificial intelligence adoption, online and hybrid learning initiatives, scholarly and research technologies, and faculty development across two schools with distinct missions and priorities. Partnering closely with academic leadership, OIT, and university stakeholders, the Senior ATSD translates institutional and school priorities into actionable technology strategies and services that advance enrollment, student success, research, quality technology-enabled teaching, and institutional reputation. Operational technology support is delivered through OIT customer-services teams; the primary focus of this position is strategic partnership, academic innovation, program development, organizational change leadership, and institutional coordination while maintaining deep hands-on technical fluency and the ability to provide direct faculty, student, and staff support when school needs require senior academic-technology judgment and support. Essential Functions: Strategic Academic-Technology Partnership & Planning: Serves as the principal OIT academic-technology advisor and strategic partner to the Dean (or designated academic leadership representative) regarding technology-enabled teaching, learning, research, academic operations, and program innovation. Leads multi-year academic-technology strategy for Perkins and Dedman Law, aligning university and OIT capabilities to advance each school's mission, priorities, and academic objectives, and aligning each school's priorities with university and OIT capabilities. Advocates for each school's academic and faculty needs while helping university-wide initiatives land effectively within the schools. Develops roadmaps, recommends priorities, coordinates technology planning and process improvement activities, and provides regular progress reporting and strategic recommendations to school and university leadership. Artificial Intelligence Integration Leadership: Supports and leads the responsible integration of AI into teaching, learning, research, and faculty development across both schools. Establishes AI-use guidance and governance in partnership with faculty and OIT; designs AI-literacy and AI-enhanced pedagogy and assessment programming; advises faculty and leadership on emerging capabilities, risks, and academic-integrity implications; and pilots and evaluates AI tools for school-specific needs (e.g., legal research and analysis; theological and multilingual content). Online & Hybrid Program Architecture, Strategy & Support: Contributes senior academic-technology leadership to the architecture, technology integration, and continuous improvement of the schools' technology-enabled academic programs: Perkins' hybrid and online divinity programs, distributed and multilingual delivery, and teach-out continuity; and Dedman Law's online Master of Legal Studies and hybrid offerings. Partners closely with OIT Online Production Services, which leads online course development and instructional design, and with the SMU Center for Teaching Excellence, SMU Libraries, and other university stakeholders to support the design, launch, growth, and quality of these programs. The position leads the technology architecture and ongoing academic-technology support that surround online and hybrid programs; it does not supervise the instructional-design function, which the Online Production Services team delivers. Instructional Technology & LMS (Canvas) Strategic Oversight: Acts as the senior academic-technology authority for faculty and staff in leveraging the learning management system (Canvas) and instructional technologies toward pedagogical advantage; helps maintain and coach standards for course design, accessibility, and quality; leads adoption of advanced teaching tools; and coordinates instructional-support resources for both schools Research-Computing, Data & Scholarly-Technology Consultation: Provides senior consultation on research and scholarly technologies relevant to each school: empirical and quantitative methods, data-analysis and survey tools, research-data management, journals, and secure exam administration for Law; and special-collections, global, and multilingual scholarly resources for Perkins. Connects faculty to university research-computing capabilities. Change Leadership & Faculty Development at Scale: Designs and leads structured faculty-development programming (workshops, training series, communities of practice) and change-management strategies for major technology transitions, building faculty capacity at scale rather than providing one-off assistance. Executive Communication & Stakeholder Translation: Prepares and delivers executive-level briefings, written strategic recommendations, and presentations to deans, academic leaders, faculty, the CIO, and the Provost's Office; translates between academic priorities and technical strategy; and represents the schools' academic-technology interests in university governance. Technology Coordination, Data Stewardship & Platform Strategy: Coordinates school participation in university technology-governance processes and serves as a liaison between school leadership, Faculty Technology Council representatives, Dean-designated stakeholders, and institutional technology planning efforts. Advises academic leadership on technology-enabled program innovation, new instructional models, competitive differentiation, and emerging opportunities that help advance enrollment, student success, research, and institutional reputation. Provides stewardship and consultation regarding technology platforms, software licensing strategies, data access, security considerations, and institutional technology Team & Talent Leadership: Serves to coordinate cross-functional project teams composed of OIT specialists, student employees, temporary staff, and other assigned resources when appropriate. Provides mentoring, project leadership, prioritization, and coordination for technology initiatives that span organizational boundaries. The position has no regular (FTE) direct reports and does not supervise SMU staff; it leads student and temporary teams as needed. Service-Level Design, Continuity & Direct Support: Designs sustainable, team-based service and escalation models for both schools and ensures academic-technology continuity through peak periods and program launches. Coordinates closely with other relevant OIT customer service teams for routine day-to-day support while maintaining deep hands-on technical fluency. Provides direct faculty, student, and staff support when needed, particularly during high-impact initiatives, program launches, complex instructional-technology issues, or situations requiring senior academic-technology judgment. Qualifications Education and Experience: Master's degree and six (6) years of progressive higher-education experience, including at least two (2) years in strategic advisory, leadership, project leadership, academic leadership responsibility, or comparable roles; OR a bachelor's degree and eight (8) years of such experience, including at least three (3) years in those roles. Doctoral degree preferred. Degree in instructional technology, instructional design, educational technology, higher-education administration, information science, or a closely related field desired. Type of Work Experience Required: Progressive experience in academic technology support, online instructional design, or IT leadership in higher education. Demonstrated strategic planning and change-management experience. Experience with learning management systems (Canvas), instructional technologies, and online programming support . click apply for full job details
07/26/2026
Full time
Salary Range: Salary commensurate with experience and qualifications About SMU SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies. SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Position: This role is an on-campus, in-person position. The Senior Academic Technology Services Director (Senior ATSD) serves as the principal academic-technology advisor and strategic partner to the Dean (or designated academic leadership representative), faculty, and administration of the Perkins School of Theology and the Dedman School of Law. The position combines strategic academic-technology leadership with faculty consultation, instructional technology expertise, learning-management-system administration, technology adoption support, service coordination, and occasional direct engagement in complex academic technology initiatives, while operating at a high level of strategic accountability for academic-technology planning, technology-enabled program innovation, responsible artificial intelligence adoption, online and hybrid learning initiatives, scholarly and research technologies, and faculty development across two schools with distinct missions and priorities. Partnering closely with academic leadership, OIT, and university stakeholders, the Senior ATSD translates institutional and school priorities into actionable technology strategies and services that advance enrollment, student success, research, quality technology-enabled teaching, and institutional reputation. Operational technology support is delivered through OIT customer-services teams; the primary focus of this position is strategic partnership, academic innovation, program development, organizational change leadership, and institutional coordination while maintaining deep hands-on technical fluency and the ability to provide direct faculty, student, and staff support when school needs require senior academic-technology judgment and support. Essential Functions: Strategic Academic-Technology Partnership & Planning: Serves as the principal OIT academic-technology advisor and strategic partner to the Dean (or designated academic leadership representative) regarding technology-enabled teaching, learning, research, academic operations, and program innovation. Leads multi-year academic-technology strategy for Perkins and Dedman Law, aligning university and OIT capabilities to advance each school's mission, priorities, and academic objectives, and aligning each school's priorities with university and OIT capabilities. Advocates for each school's academic and faculty needs while helping university-wide initiatives land effectively within the schools. Develops roadmaps, recommends priorities, coordinates technology planning and process improvement activities, and provides regular progress reporting and strategic recommendations to school and university leadership. Artificial Intelligence Integration Leadership: Supports and leads the responsible integration of AI into teaching, learning, research, and faculty development across both schools. Establishes AI-use guidance and governance in partnership with faculty and OIT; designs AI-literacy and AI-enhanced pedagogy and assessment programming; advises faculty and leadership on emerging capabilities, risks, and academic-integrity implications; and pilots and evaluates AI tools for school-specific needs (e.g., legal research and analysis; theological and multilingual content). Online & Hybrid Program Architecture, Strategy & Support: Contributes senior academic-technology leadership to the architecture, technology integration, and continuous improvement of the schools' technology-enabled academic programs: Perkins' hybrid and online divinity programs, distributed and multilingual delivery, and teach-out continuity; and Dedman Law's online Master of Legal Studies and hybrid offerings. Partners closely with OIT Online Production Services, which leads online course development and instructional design, and with the SMU Center for Teaching Excellence, SMU Libraries, and other university stakeholders to support the design, launch, growth, and quality of these programs. The position leads the technology architecture and ongoing academic-technology support that surround online and hybrid programs; it does not supervise the instructional-design function, which the Online Production Services team delivers. Instructional Technology & LMS (Canvas) Strategic Oversight: Acts as the senior academic-technology authority for faculty and staff in leveraging the learning management system (Canvas) and instructional technologies toward pedagogical advantage; helps maintain and coach standards for course design, accessibility, and quality; leads adoption of advanced teaching tools; and coordinates instructional-support resources for both schools Research-Computing, Data & Scholarly-Technology Consultation: Provides senior consultation on research and scholarly technologies relevant to each school: empirical and quantitative methods, data-analysis and survey tools, research-data management, journals, and secure exam administration for Law; and special-collections, global, and multilingual scholarly resources for Perkins. Connects faculty to university research-computing capabilities. Change Leadership & Faculty Development at Scale: Designs and leads structured faculty-development programming (workshops, training series, communities of practice) and change-management strategies for major technology transitions, building faculty capacity at scale rather than providing one-off assistance. Executive Communication & Stakeholder Translation: Prepares and delivers executive-level briefings, written strategic recommendations, and presentations to deans, academic leaders, faculty, the CIO, and the Provost's Office; translates between academic priorities and technical strategy; and represents the schools' academic-technology interests in university governance. Technology Coordination, Data Stewardship & Platform Strategy: Coordinates school participation in university technology-governance processes and serves as a liaison between school leadership, Faculty Technology Council representatives, Dean-designated stakeholders, and institutional technology planning efforts. Advises academic leadership on technology-enabled program innovation, new instructional models, competitive differentiation, and emerging opportunities that help advance enrollment, student success, research, and institutional reputation. Provides stewardship and consultation regarding technology platforms, software licensing strategies, data access, security considerations, and institutional technology Team & Talent Leadership: Serves to coordinate cross-functional project teams composed of OIT specialists, student employees, temporary staff, and other assigned resources when appropriate. Provides mentoring, project leadership, prioritization, and coordination for technology initiatives that span organizational boundaries. The position has no regular (FTE) direct reports and does not supervise SMU staff; it leads student and temporary teams as needed. Service-Level Design, Continuity & Direct Support: Designs sustainable, team-based service and escalation models for both schools and ensures academic-technology continuity through peak periods and program launches. Coordinates closely with other relevant OIT customer service teams for routine day-to-day support while maintaining deep hands-on technical fluency. Provides direct faculty, student, and staff support when needed, particularly during high-impact initiatives, program launches, complex instructional-technology issues, or situations requiring senior academic-technology judgment. Qualifications Education and Experience: Master's degree and six (6) years of progressive higher-education experience, including at least two (2) years in strategic advisory, leadership, project leadership, academic leadership responsibility, or comparable roles; OR a bachelor's degree and eight (8) years of such experience, including at least three (3) years in those roles. Doctoral degree preferred. Degree in instructional technology, instructional design, educational technology, higher-education administration, information science, or a closely related field desired. Type of Work Experience Required: Progressive experience in academic technology support, online instructional design, or IT leadership in higher education. Demonstrated strategic planning and change-management experience. Experience with learning management systems (Canvas), instructional technologies, and online programming support . click apply for full job details
Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family's future. Kids and teens learn to earn, save, spend wisely, and invest. At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It's no small task, and that's why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it. We are seeking a Senior Director, Strategic Finance to lead Greenlight's strategic finance function and take it to the next level. This role owns company-wide financial planning, forecasting, and strategic decision support end-to-end, and serves as a direct strategic partner to the CFO and executive leadership team. Beyond the traditional finance remit of budgets, forecasts, and monthly/quarterly reporting, this individual will lead the team responsible for new product analysis, collaboration with data analytics, strategic projects, and company-wide planning - and will develop thjs team as the company scales. We are looking for a true thought leader and people leader. A successful candidate is self-motivated, hands-on when it counts, and comfortable operating as both an individual strategic contributor and a manager who builds a high-performing team. This role is fast-paced and will have a direct, visible impact on the company's ability to make key business decisions and grow efficiently. This position reports to the Chief Financial Officer. Your day-to-day: Build, lead, and develop Greenlight's strategic finance team, setting priorities, coaching managers and analysts, and scaling the function as the company grows. Serve as the primary strategic finance partner to the CFO and executive leadership team, shaping company-wide strategy, investment decisions, and key trade-offs. Own the end-to-end financial model and company-wide planning cycle - long-range planning, annual budgeting, and quarterly forecasting - across all departments. Direct detailed custom financial modeling, scenario analysis, and market insights for the product, engineering, marketing, and commercial sales teams on prospective products and initiatives. Own variance analysis of actual results vs. budget/forecast, and partner with business leaders to drive insightful, actionable decision support at the executive level. Lead the preparation and delivery of board-level reporting and strategic materials. Partner with the Accounting team on month-end and quarter-end close processes and audit support, ensuring alignment between FP&A and accounting. Lead analysis and diligence for potential strategic acquisitions, partnerships, or investment opportunities, and present recommendations to executive leadership. Represent the finance function in cross-departmental strategic planning, OKR setting, and company-wide operating rhythms. What you'll bring to the team: 8-10+ years of progressive experience in strategic finance, FP&A, investment banking, private equity, or venture capital, including experience managing and developing people (FinTech or consumer subscription and/or startup experience strongly preferred). Demonstrated track record leading company-wide planning processes (budgeting, forecasting, long-range planning) at a venture-backed or high-growth company. Strong leadership and executive communication skills. Advanced Excel / Google Sheets modeling and technical skills; experience with FP&A software (e.g., Adaptive, Anaplan, Pigment, AI native tools) a plus. Excellent analytical skills and strategic mindset. Proven ability to influence and drive alignment across functions and levels, including at the executive and board level. Strong accounting and systems knowledge. Strong data visualization skills and an ability to synthesize complicated analyses in simple, actionable ways for senior stakeholders. Enthusiasm to learn and evolve your own skillset, and to grow the skillset of your team, over time. Proven people leader with experience building, managing, and developing high-performing finance teams. Exceptional executive presence - comfortable presenting to and influencing the CFO, executive team, investors and board, and unafraid to speak up on critical issues. Strategic mindset with the ability to translate ambiguous business problems into structured financial frameworks and clear recommendations. Strong ownership mentality; detail-oriented and committed to producing work at a high standard while delegating effectively. Creative mindset for building bespoke financial models for a diverse set of cross-functional needs. Data-driven approach to analyzing problems and supporting decisions. Adaptability and flexibility, comfortable operating in a startup environment that requires the ability to pivot when necessary. Not sure this one's for you? Don't count yourself out. Show us what you've got and we'll reach out if there's a great fit. Work perks at Greenlight: Medical, dental, vision, and HSA match Paid life insurance, AD&D, and disability benefits Traditional 401k with company match Unlimited PTO Paid company holidays and pop-up bonus holidays Professional development stipends Mental health resources 1:1 financial planners Fertility healthcare 100% paid parental and caregiving leave, plus cleaning service and meals during your leave Flexible WFH, both remote and in-office opportunities Fully stocked kitchen, catered lunches, and occasional in-office happy hours Employee resource groups Our stance on salaries: Greenlight provides a competitive compensation package with a market-based approach to pay and will vary depending on your location, experience and skill set. The total compensation package for this position will also include a discretionary performance bonus, equity rewards, medical benefits, 401K match, and more. Greenlight conducts continuous compensation evaluations across departments and geographies to ensure we are keeping our pay current and competitive. The estimated base pay range for this position in (NY, CA, WA): $185,000- 260,000 The estimated base pay range for this position in (CO): $185,000- 235,000 Who we are: It takes a special team to aim for a never-been-done-before mission like ours. We're looking for people who love working together because they know it makes us stronger, people who look to others and ask, "How can I help?" and then "How can we make this even better?" If you're ready to roll up your sleeves and help create a world where every child grows up to be happy and healthy in money and life, apply to join our team. Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. Greenlight is committed to an inclusive work environment and interview experience. If you require reasonable accommodations to participate in our hiring process, please reach out to your recruiter directly or email email protected . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
07/23/2026
Full time
Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family's future. Kids and teens learn to earn, save, spend wisely, and invest. At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It's no small task, and that's why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it. We are seeking a Senior Director, Strategic Finance to lead Greenlight's strategic finance function and take it to the next level. This role owns company-wide financial planning, forecasting, and strategic decision support end-to-end, and serves as a direct strategic partner to the CFO and executive leadership team. Beyond the traditional finance remit of budgets, forecasts, and monthly/quarterly reporting, this individual will lead the team responsible for new product analysis, collaboration with data analytics, strategic projects, and company-wide planning - and will develop thjs team as the company scales. We are looking for a true thought leader and people leader. A successful candidate is self-motivated, hands-on when it counts, and comfortable operating as both an individual strategic contributor and a manager who builds a high-performing team. This role is fast-paced and will have a direct, visible impact on the company's ability to make key business decisions and grow efficiently. This position reports to the Chief Financial Officer. Your day-to-day: Build, lead, and develop Greenlight's strategic finance team, setting priorities, coaching managers and analysts, and scaling the function as the company grows. Serve as the primary strategic finance partner to the CFO and executive leadership team, shaping company-wide strategy, investment decisions, and key trade-offs. Own the end-to-end financial model and company-wide planning cycle - long-range planning, annual budgeting, and quarterly forecasting - across all departments. Direct detailed custom financial modeling, scenario analysis, and market insights for the product, engineering, marketing, and commercial sales teams on prospective products and initiatives. Own variance analysis of actual results vs. budget/forecast, and partner with business leaders to drive insightful, actionable decision support at the executive level. Lead the preparation and delivery of board-level reporting and strategic materials. Partner with the Accounting team on month-end and quarter-end close processes and audit support, ensuring alignment between FP&A and accounting. Lead analysis and diligence for potential strategic acquisitions, partnerships, or investment opportunities, and present recommendations to executive leadership. Represent the finance function in cross-departmental strategic planning, OKR setting, and company-wide operating rhythms. What you'll bring to the team: 8-10+ years of progressive experience in strategic finance, FP&A, investment banking, private equity, or venture capital, including experience managing and developing people (FinTech or consumer subscription and/or startup experience strongly preferred). Demonstrated track record leading company-wide planning processes (budgeting, forecasting, long-range planning) at a venture-backed or high-growth company. Strong leadership and executive communication skills. Advanced Excel / Google Sheets modeling and technical skills; experience with FP&A software (e.g., Adaptive, Anaplan, Pigment, AI native tools) a plus. Excellent analytical skills and strategic mindset. Proven ability to influence and drive alignment across functions and levels, including at the executive and board level. Strong accounting and systems knowledge. Strong data visualization skills and an ability to synthesize complicated analyses in simple, actionable ways for senior stakeholders. Enthusiasm to learn and evolve your own skillset, and to grow the skillset of your team, over time. Proven people leader with experience building, managing, and developing high-performing finance teams. Exceptional executive presence - comfortable presenting to and influencing the CFO, executive team, investors and board, and unafraid to speak up on critical issues. Strategic mindset with the ability to translate ambiguous business problems into structured financial frameworks and clear recommendations. Strong ownership mentality; detail-oriented and committed to producing work at a high standard while delegating effectively. Creative mindset for building bespoke financial models for a diverse set of cross-functional needs. Data-driven approach to analyzing problems and supporting decisions. Adaptability and flexibility, comfortable operating in a startup environment that requires the ability to pivot when necessary. Not sure this one's for you? Don't count yourself out. Show us what you've got and we'll reach out if there's a great fit. Work perks at Greenlight: Medical, dental, vision, and HSA match Paid life insurance, AD&D, and disability benefits Traditional 401k with company match Unlimited PTO Paid company holidays and pop-up bonus holidays Professional development stipends Mental health resources 1:1 financial planners Fertility healthcare 100% paid parental and caregiving leave, plus cleaning service and meals during your leave Flexible WFH, both remote and in-office opportunities Fully stocked kitchen, catered lunches, and occasional in-office happy hours Employee resource groups Our stance on salaries: Greenlight provides a competitive compensation package with a market-based approach to pay and will vary depending on your location, experience and skill set. The total compensation package for this position will also include a discretionary performance bonus, equity rewards, medical benefits, 401K match, and more. Greenlight conducts continuous compensation evaluations across departments and geographies to ensure we are keeping our pay current and competitive. The estimated base pay range for this position in (NY, CA, WA): $185,000- 260,000 The estimated base pay range for this position in (CO): $185,000- 235,000 Who we are: It takes a special team to aim for a never-been-done-before mission like ours. We're looking for people who love working together because they know it makes us stronger, people who look to others and ask, "How can I help?" and then "How can we make this even better?" If you're ready to roll up your sleeves and help create a world where every child grows up to be happy and healthy in money and life, apply to join our team. Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. Greenlight is committed to an inclusive work environment and interview experience. If you require reasonable accommodations to participate in our hiring process, please reach out to your recruiter directly or email email protected . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Healthcare Financial Management Association
Remote, Oregon
Position Summary The Director, Information Technology is accountable for the technology operations, reliability, and security of HFMA's systems and infrastructure, enabling the organization's business capabilities and services. This role provides strategic leadership across all IT domains, including infrastructure, cybersecurity, business software solutions, and enterprise data operations, while overseeing a managed service provider (MSP) partnership responsible for helpdesk support and infrastructure management. In partnership with executive leadership, this position shapes and executes HFMA's overall technology strategy, balancing long-term architecture vision with operational excellence. The Director directly manages a team of five: a .NET Engineer, a Salesforce Engineer, a Senior Data Engineer, a Technical Project Manager, and an IT Coordinator, and holds accountability for MSP performance and alignment with organizational standards. Responsibilities IT Strategy and Business PlanningDevelops and maintains a comprehensive IT strategy and annual plan/budget aligned with HFMA's organizational mission, goals, and operational needs across the near, mid, and long term.Develops and manages the IT budget, including capital and operating expenses, vendor contracts, and MSP service agreements; identifies opportunities to optimize cost and performance.Builds strong relationships with business leaders across the enterprise; translates strategic priorities into IT dependencies, initiatives, and investment plans.Establishes governance processes to identify, prioritize, and implement IT-related needs in accordance with organizational and leadership priorities; implements KPIs, OKRs, and SLA frameworks to measure and report on IT performance.Stays current on emerging technologies and industry trends; evaluates and recommends adoption of innovations that advance HFMA's competitive capabilities and employee productivity. Infrastructure Management and MaintenanceProvides strategic oversight for HFMA's infrastructure environment, including cloud-based servers, cloud services, networks, and end-user computing platforms; ensures infrastructure is reliable, scalable, and cost-effective.Develops and maintains infrastructure roadmaps including lifecycle planning, hardware/software refresh cycles, and capacity forecasting; ensures timely patching, updates, and maintenance across all systems.Directs the IT Coordinator in managing day-to-day infrastructure changes, upgrades, and scheduling; ensures documentation and change management processes are followed consistently.Monitors infrastructure performance and availability; establishes baseline metrics, alert thresholds, and escalation processes to proactively address issues before they impact operations.Leads business continuity and disaster recovery planning; develops, tests, and maintains protocols to minimize disruption to operations in the event of outage, failure, or data loss.Maintains accurate documentation of infrastructure architecture, configurations, integrations, and operational procedures. IT SecurityDevelops and maintains HFMA's information security program, including policies, standards, and controls that protect organizational data, systems, and networks against internal and external threats.Establishes and maintains mechanisms to proactively identify, audit, track, report, and mitigate technology and data security risks; evaluates HFMA's adherence to applicable regulatory and federal security requirements.Performs regular security architecture reviews of systems, networks, and integrations; leads incident response planning and ensures staff are prepared to execute in the event of a security event.Manages delivery of security awareness programs and training for HFMA staff to minimize risk from phishing, social engineering, and other human-vector threats.Maintains confidentiality of sensitive organizational data and upholds a security-first culture across all IT functions and vendor relationships. MSP Oversight and Vendor ManagementServes as the primary liaison and accountability owner for HFMA's managed service provider, overseeing helpdesk operations, infrastructure management, and contracted service delivery against defined SLAs.Conducts regular performance reviews with MSP leadership; tracks metrics, escalates issues, and ensures alignment with HFMA's operational standards and security requirements.Manages contracts, service renewals, and cost negotiations with the MSP and other key technology vendors; maintains business and technical relationships to optimize value and manage risk.Establishes escalation pathways and communication protocols between HFMA staff and the MSP to ensure timely resolution of helpdesk tickets and infrastructure issues.Conducts periodic user satisfaction reviews to measure quality of support services and identify improvement opportunities. Business Software Solutions and Data Operations Software Solution Strategy and Architecture Works to understand business needs and constraints and designs an overall architecture and strategy to guide software solution selection, implementation, and long-term evolution.Proactively identifies opportunities to improve business efficiency or performance through technology; negotiates with business owners on priority and approach for proposed solutions.Leads software selection efforts resulting in development of a software ecosystem that is high-performing and cost-efficient; evaluates build-vs-buy tradeoffs and oversees procurement and contract negotiation.Designs and manages technical implementation and integration of new software solutions to meet functional, transactional, and analytical needs; sets standards for interoperability across the ecosystem.Maintains current knowledge of solutions, tools, and working processes to ensure that HFMA benefits from industry and technology advancements. Software Solution Management Designs, creates, and maintains appropriate architectures to ensure that the ecosystem of software solutions meets business needs for functionality, transactional integration, performance, maintainability, availability, security, cost, and business intelligence.Creates and maintains accurate documentation of software architecture and integrations as built; develops, documents, implements, and enforces standards for ecosystem components and integration patterns.Plans and oversees maintenance of existing solutions including scheduling updates and patching; monitors and manages system performance to proactively address issues.Performs regular architecture and system reviews to ensure that security goals are met across the software ecosystem.Maintains business and technical relationships with vendor representatives to manage performance, issues, service agreements, and contracts.Develops and publishes appropriate documentation and training to assist users in making the most of available solutions and minimizing day-to-day dependence on IT for routine operations. Enterprise Data Platform and Analytics Leads the development, build-out, and ongoing operation of HFMA's Microsoft Fabric environment, establishing it as the central enterprise data platform supporting reporting, analytics, and business intelligence across the organization.Directs the design and implementation of data pipelines that ingest, transform, and deliver data from source systems (including the .NET platform, Salesforce, and other business systems) into the Fabric environment using a medallion architecture (bronze, silver, and gold layers).Partners with the Senior Data Engineer to define data engineering standards, pipeline development practices, and data quality frameworks; ensures the platform is scalable, maintainable, and aligned with organizational data governance policies.Establishes and enforces data governance standards including data definitions, ownership, lineage, quality controls, and access management across the enterprise data ecosystem.Develops the organization's data and analytics roadmap, identifying opportunities to create business value through improved access to data, self-service reporting capabilities, and advanced analytics.Ensures data security and privacy controls are embedded into the data platform architecture, including appropriate role-based access, data masking, and audit logging. Project Management and DeliveryPartners with the Technical Project Manager to analyze, prioritize, and schedule IT work associated with business needs; ensures projects are planned against organizational priorities and delivered on time and within scope.Coordinates delivery across multiple concurrent IT efforts to avoid conflicts, resource constraints, and scheduling gaps; applies Agile frameworks and tools to manage team workload and velocity.Ensures strong communication between technical teams and business stakeholders throughout active projects; proactively manages expectations around timelines, risks, and delivery plans.Drives adoption of continuous improvement through metrics-based retrospectives and process refinement; measures and shares impact of service improvements across the department. Team LeadershipDirectly manages a team of five: a .NET Engineer, a Salesforce Engineer, a Senior Data Engineer, a Technical Project Manager, and an IT Coordinator; designs team structure and proactively evaluates gaps and opportunities to optimize skills and capacity.Provides mentoring, coaching . click apply for full job details
07/22/2026
Full time
Position Summary The Director, Information Technology is accountable for the technology operations, reliability, and security of HFMA's systems and infrastructure, enabling the organization's business capabilities and services. This role provides strategic leadership across all IT domains, including infrastructure, cybersecurity, business software solutions, and enterprise data operations, while overseeing a managed service provider (MSP) partnership responsible for helpdesk support and infrastructure management. In partnership with executive leadership, this position shapes and executes HFMA's overall technology strategy, balancing long-term architecture vision with operational excellence. The Director directly manages a team of five: a .NET Engineer, a Salesforce Engineer, a Senior Data Engineer, a Technical Project Manager, and an IT Coordinator, and holds accountability for MSP performance and alignment with organizational standards. Responsibilities IT Strategy and Business PlanningDevelops and maintains a comprehensive IT strategy and annual plan/budget aligned with HFMA's organizational mission, goals, and operational needs across the near, mid, and long term.Develops and manages the IT budget, including capital and operating expenses, vendor contracts, and MSP service agreements; identifies opportunities to optimize cost and performance.Builds strong relationships with business leaders across the enterprise; translates strategic priorities into IT dependencies, initiatives, and investment plans.Establishes governance processes to identify, prioritize, and implement IT-related needs in accordance with organizational and leadership priorities; implements KPIs, OKRs, and SLA frameworks to measure and report on IT performance.Stays current on emerging technologies and industry trends; evaluates and recommends adoption of innovations that advance HFMA's competitive capabilities and employee productivity. Infrastructure Management and MaintenanceProvides strategic oversight for HFMA's infrastructure environment, including cloud-based servers, cloud services, networks, and end-user computing platforms; ensures infrastructure is reliable, scalable, and cost-effective.Develops and maintains infrastructure roadmaps including lifecycle planning, hardware/software refresh cycles, and capacity forecasting; ensures timely patching, updates, and maintenance across all systems.Directs the IT Coordinator in managing day-to-day infrastructure changes, upgrades, and scheduling; ensures documentation and change management processes are followed consistently.Monitors infrastructure performance and availability; establishes baseline metrics, alert thresholds, and escalation processes to proactively address issues before they impact operations.Leads business continuity and disaster recovery planning; develops, tests, and maintains protocols to minimize disruption to operations in the event of outage, failure, or data loss.Maintains accurate documentation of infrastructure architecture, configurations, integrations, and operational procedures. IT SecurityDevelops and maintains HFMA's information security program, including policies, standards, and controls that protect organizational data, systems, and networks against internal and external threats.Establishes and maintains mechanisms to proactively identify, audit, track, report, and mitigate technology and data security risks; evaluates HFMA's adherence to applicable regulatory and federal security requirements.Performs regular security architecture reviews of systems, networks, and integrations; leads incident response planning and ensures staff are prepared to execute in the event of a security event.Manages delivery of security awareness programs and training for HFMA staff to minimize risk from phishing, social engineering, and other human-vector threats.Maintains confidentiality of sensitive organizational data and upholds a security-first culture across all IT functions and vendor relationships. MSP Oversight and Vendor ManagementServes as the primary liaison and accountability owner for HFMA's managed service provider, overseeing helpdesk operations, infrastructure management, and contracted service delivery against defined SLAs.Conducts regular performance reviews with MSP leadership; tracks metrics, escalates issues, and ensures alignment with HFMA's operational standards and security requirements.Manages contracts, service renewals, and cost negotiations with the MSP and other key technology vendors; maintains business and technical relationships to optimize value and manage risk.Establishes escalation pathways and communication protocols between HFMA staff and the MSP to ensure timely resolution of helpdesk tickets and infrastructure issues.Conducts periodic user satisfaction reviews to measure quality of support services and identify improvement opportunities. Business Software Solutions and Data Operations Software Solution Strategy and Architecture Works to understand business needs and constraints and designs an overall architecture and strategy to guide software solution selection, implementation, and long-term evolution.Proactively identifies opportunities to improve business efficiency or performance through technology; negotiates with business owners on priority and approach for proposed solutions.Leads software selection efforts resulting in development of a software ecosystem that is high-performing and cost-efficient; evaluates build-vs-buy tradeoffs and oversees procurement and contract negotiation.Designs and manages technical implementation and integration of new software solutions to meet functional, transactional, and analytical needs; sets standards for interoperability across the ecosystem.Maintains current knowledge of solutions, tools, and working processes to ensure that HFMA benefits from industry and technology advancements. Software Solution Management Designs, creates, and maintains appropriate architectures to ensure that the ecosystem of software solutions meets business needs for functionality, transactional integration, performance, maintainability, availability, security, cost, and business intelligence.Creates and maintains accurate documentation of software architecture and integrations as built; develops, documents, implements, and enforces standards for ecosystem components and integration patterns.Plans and oversees maintenance of existing solutions including scheduling updates and patching; monitors and manages system performance to proactively address issues.Performs regular architecture and system reviews to ensure that security goals are met across the software ecosystem.Maintains business and technical relationships with vendor representatives to manage performance, issues, service agreements, and contracts.Develops and publishes appropriate documentation and training to assist users in making the most of available solutions and minimizing day-to-day dependence on IT for routine operations. Enterprise Data Platform and Analytics Leads the development, build-out, and ongoing operation of HFMA's Microsoft Fabric environment, establishing it as the central enterprise data platform supporting reporting, analytics, and business intelligence across the organization.Directs the design and implementation of data pipelines that ingest, transform, and deliver data from source systems (including the .NET platform, Salesforce, and other business systems) into the Fabric environment using a medallion architecture (bronze, silver, and gold layers).Partners with the Senior Data Engineer to define data engineering standards, pipeline development practices, and data quality frameworks; ensures the platform is scalable, maintainable, and aligned with organizational data governance policies.Establishes and enforces data governance standards including data definitions, ownership, lineage, quality controls, and access management across the enterprise data ecosystem.Develops the organization's data and analytics roadmap, identifying opportunities to create business value through improved access to data, self-service reporting capabilities, and advanced analytics.Ensures data security and privacy controls are embedded into the data platform architecture, including appropriate role-based access, data masking, and audit logging. Project Management and DeliveryPartners with the Technical Project Manager to analyze, prioritize, and schedule IT work associated with business needs; ensures projects are planned against organizational priorities and delivered on time and within scope.Coordinates delivery across multiple concurrent IT efforts to avoid conflicts, resource constraints, and scheduling gaps; applies Agile frameworks and tools to manage team workload and velocity.Ensures strong communication between technical teams and business stakeholders throughout active projects; proactively manages expectations around timelines, risks, and delivery plans.Drives adoption of continuous improvement through metrics-based retrospectives and process refinement; measures and shares impact of service improvements across the department. Team LeadershipDirectly manages a team of five: a .NET Engineer, a Salesforce Engineer, a Senior Data Engineer, a Technical Project Manager, and an IT Coordinator; designs team structure and proactively evaluates gaps and opportunities to optimize skills and capacity.Provides mentoring, coaching . click apply for full job details
