Greenlight Financial Technology
Remote, Oregon
Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family's future. Kids and teens learn to earn, save, spend wisely, and invest. At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It's no small task, and that's why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it. We are seeking a Senior Director, Strategic Finance to lead Greenlight's strategic finance function and take it to the next level. This role owns company-wide financial planning, forecasting, and strategic decision support end-to-end, and serves as a direct strategic partner to the CFO and executive leadership team. Beyond the traditional finance remit of budgets, forecasts, and monthly/quarterly reporting, this individual will lead the team responsible for new product analysis, collaboration with data analytics, strategic projects, and company-wide planning - and will develop thjs team as the company scales. We are looking for a true thought leader and people leader. A successful candidate is self-motivated, hands-on when it counts, and comfortable operating as both an individual strategic contributor and a manager who builds a high-performing team. This role is fast-paced and will have a direct, visible impact on the company's ability to make key business decisions and grow efficiently. This position reports to the Chief Financial Officer. Your day-to-day: Build, lead, and develop Greenlight's strategic finance team, setting priorities, coaching managers and analysts, and scaling the function as the company grows. Serve as the primary strategic finance partner to the CFO and executive leadership team, shaping company-wide strategy, investment decisions, and key trade-offs. Own the end-to-end financial model and company-wide planning cycle - long-range planning, annual budgeting, and quarterly forecasting - across all departments. Direct detailed custom financial modeling, scenario analysis, and market insights for the product, engineering, marketing, and commercial sales teams on prospective products and initiatives. Own variance analysis of actual results vs. budget/forecast, and partner with business leaders to drive insightful, actionable decision support at the executive level. Lead the preparation and delivery of board-level reporting and strategic materials. Partner with the Accounting team on month-end and quarter-end close processes and audit support, ensuring alignment between FP&A and accounting. Lead analysis and diligence for potential strategic acquisitions, partnerships, or investment opportunities, and present recommendations to executive leadership. Represent the finance function in cross-departmental strategic planning, OKR setting, and company-wide operating rhythms. What you'll bring to the team: 8-10+ years of progressive experience in strategic finance, FP&A, investment banking, private equity, or venture capital, including experience managing and developing people (FinTech or consumer subscription and/or startup experience strongly preferred). Demonstrated track record leading company-wide planning processes (budgeting, forecasting, long-range planning) at a venture-backed or high-growth company. Strong leadership and executive communication skills. Advanced Excel / Google Sheets modeling and technical skills; experience with FP&A software (e.g., Adaptive, Anaplan, Pigment, AI native tools) a plus. Excellent analytical skills and strategic mindset. Proven ability to influence and drive alignment across functions and levels, including at the executive and board level. Strong accounting and systems knowledge. Strong data visualization skills and an ability to synthesize complicated analyses in simple, actionable ways for senior stakeholders. Enthusiasm to learn and evolve your own skillset, and to grow the skillset of your team, over time. Proven people leader with experience building, managing, and developing high-performing finance teams. Exceptional executive presence - comfortable presenting to and influencing the CFO, executive team, investors and board, and unafraid to speak up on critical issues. Strategic mindset with the ability to translate ambiguous business problems into structured financial frameworks and clear recommendations. Strong ownership mentality; detail-oriented and committed to producing work at a high standard while delegating effectively. Creative mindset for building bespoke financial models for a diverse set of cross-functional needs. Data-driven approach to analyzing problems and supporting decisions. Adaptability and flexibility, comfortable operating in a startup environment that requires the ability to pivot when necessary. Not sure this one's for you? Don't count yourself out. Show us what you've got and we'll reach out if there's a great fit. Work perks at Greenlight: Medical, dental, vision, and HSA match Paid life insurance, AD&D, and disability benefits Traditional 401k with company match Unlimited PTO Paid company holidays and pop-up bonus holidays Professional development stipends Mental health resources 1:1 financial planners Fertility healthcare 100% paid parental and caregiving leave, plus cleaning service and meals during your leave Flexible WFH, both remote and in-office opportunities Fully stocked kitchen, catered lunches, and occasional in-office happy hours Employee resource groups Our stance on salaries: Greenlight provides a competitive compensation package with a market-based approach to pay and will vary depending on your location, experience and skill set. The total compensation package for this position will also include a discretionary performance bonus, equity rewards, medical benefits, 401K match, and more. Greenlight conducts continuous compensation evaluations across departments and geographies to ensure we are keeping our pay current and competitive. The estimated base pay range for this position in (NY, CA, WA): $185,000- 260,000 The estimated base pay range for this position in (CO): $185,000- 235,000 Who we are: It takes a special team to aim for a never-been-done-before mission like ours. We're looking for people who love working together because they know it makes us stronger, people who look to others and ask, "How can I help?" and then "How can we make this even better?" If you're ready to roll up your sleeves and help create a world where every child grows up to be happy and healthy in money and life, apply to join our team. Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. Greenlight is committed to an inclusive work environment and interview experience. If you require reasonable accommodations to participate in our hiring process, please reach out to your recruiter directly or email email protected . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family's future. Kids and teens learn to earn, save, spend wisely, and invest. At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It's no small task, and that's why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it. We are seeking a Senior Director, Strategic Finance to lead Greenlight's strategic finance function and take it to the next level. This role owns company-wide financial planning, forecasting, and strategic decision support end-to-end, and serves as a direct strategic partner to the CFO and executive leadership team. Beyond the traditional finance remit of budgets, forecasts, and monthly/quarterly reporting, this individual will lead the team responsible for new product analysis, collaboration with data analytics, strategic projects, and company-wide planning - and will develop thjs team as the company scales. We are looking for a true thought leader and people leader. A successful candidate is self-motivated, hands-on when it counts, and comfortable operating as both an individual strategic contributor and a manager who builds a high-performing team. This role is fast-paced and will have a direct, visible impact on the company's ability to make key business decisions and grow efficiently. This position reports to the Chief Financial Officer. Your day-to-day: Build, lead, and develop Greenlight's strategic finance team, setting priorities, coaching managers and analysts, and scaling the function as the company grows. Serve as the primary strategic finance partner to the CFO and executive leadership team, shaping company-wide strategy, investment decisions, and key trade-offs. Own the end-to-end financial model and company-wide planning cycle - long-range planning, annual budgeting, and quarterly forecasting - across all departments. Direct detailed custom financial modeling, scenario analysis, and market insights for the product, engineering, marketing, and commercial sales teams on prospective products and initiatives. Own variance analysis of actual results vs. budget/forecast, and partner with business leaders to drive insightful, actionable decision support at the executive level. Lead the preparation and delivery of board-level reporting and strategic materials. Partner with the Accounting team on month-end and quarter-end close processes and audit support, ensuring alignment between FP&A and accounting. Lead analysis and diligence for potential strategic acquisitions, partnerships, or investment opportunities, and present recommendations to executive leadership. Represent the finance function in cross-departmental strategic planning, OKR setting, and company-wide operating rhythms. What you'll bring to the team: 8-10+ years of progressive experience in strategic finance, FP&A, investment banking, private equity, or venture capital, including experience managing and developing people (FinTech or consumer subscription and/or startup experience strongly preferred). Demonstrated track record leading company-wide planning processes (budgeting, forecasting, long-range planning) at a venture-backed or high-growth company. Strong leadership and executive communication skills. Advanced Excel / Google Sheets modeling and technical skills; experience with FP&A software (e.g., Adaptive, Anaplan, Pigment, AI native tools) a plus. Excellent analytical skills and strategic mindset. Proven ability to influence and drive alignment across functions and levels, including at the executive and board level. Strong accounting and systems knowledge. Strong data visualization skills and an ability to synthesize complicated analyses in simple, actionable ways for senior stakeholders. Enthusiasm to learn and evolve your own skillset, and to grow the skillset of your team, over time. Proven people leader with experience building, managing, and developing high-performing finance teams. Exceptional executive presence - comfortable presenting to and influencing the CFO, executive team, investors and board, and unafraid to speak up on critical issues. Strategic mindset with the ability to translate ambiguous business problems into structured financial frameworks and clear recommendations. Strong ownership mentality; detail-oriented and committed to producing work at a high standard while delegating effectively. Creative mindset for building bespoke financial models for a diverse set of cross-functional needs. Data-driven approach to analyzing problems and supporting decisions. Adaptability and flexibility, comfortable operating in a startup environment that requires the ability to pivot when necessary. Not sure this one's for you? Don't count yourself out. Show us what you've got and we'll reach out if there's a great fit. Work perks at Greenlight: Medical, dental, vision, and HSA match Paid life insurance, AD&D, and disability benefits Traditional 401k with company match Unlimited PTO Paid company holidays and pop-up bonus holidays Professional development stipends Mental health resources 1:1 financial planners Fertility healthcare 100% paid parental and caregiving leave, plus cleaning service and meals during your leave Flexible WFH, both remote and in-office opportunities Fully stocked kitchen, catered lunches, and occasional in-office happy hours Employee resource groups Our stance on salaries: Greenlight provides a competitive compensation package with a market-based approach to pay and will vary depending on your location, experience and skill set. The total compensation package for this position will also include a discretionary performance bonus, equity rewards, medical benefits, 401K match, and more. Greenlight conducts continuous compensation evaluations across departments and geographies to ensure we are keeping our pay current and competitive. The estimated base pay range for this position in (NY, CA, WA): $185,000- 260,000 The estimated base pay range for this position in (CO): $185,000- 235,000 Who we are: It takes a special team to aim for a never-been-done-before mission like ours. We're looking for people who love working together because they know it makes us stronger, people who look to others and ask, "How can I help?" and then "How can we make this even better?" If you're ready to roll up your sleeves and help create a world where every child grows up to be happy and healthy in money and life, apply to join our team. Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. Greenlight is committed to an inclusive work environment and interview experience. If you require reasonable accommodations to participate in our hiring process, please reach out to your recruiter directly or email email protected . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Healthcare Financial Management Association
Remote, Oregon
Position Summary The Director, Information Technology is accountable for the technology operations, reliability, and security of HFMA's systems and infrastructure, enabling the organization's business capabilities and services. This role provides strategic leadership across all IT domains, including infrastructure, cybersecurity, business software solutions, and enterprise data operations, while overseeing a managed service provider (MSP) partnership responsible for helpdesk support and infrastructure management. In partnership with executive leadership, this position shapes and executes HFMA's overall technology strategy, balancing long-term architecture vision with operational excellence. The Director directly manages a team of five: a .NET Engineer, a Salesforce Engineer, a Senior Data Engineer, a Technical Project Manager, and an IT Coordinator, and holds accountability for MSP performance and alignment with organizational standards. Responsibilities IT Strategy and Business PlanningDevelops and maintains a comprehensive IT strategy and annual plan/budget aligned with HFMA's organizational mission, goals, and operational needs across the near, mid, and long term.Develops and manages the IT budget, including capital and operating expenses, vendor contracts, and MSP service agreements; identifies opportunities to optimize cost and performance.Builds strong relationships with business leaders across the enterprise; translates strategic priorities into IT dependencies, initiatives, and investment plans.Establishes governance processes to identify, prioritize, and implement IT-related needs in accordance with organizational and leadership priorities; implements KPIs, OKRs, and SLA frameworks to measure and report on IT performance.Stays current on emerging technologies and industry trends; evaluates and recommends adoption of innovations that advance HFMA's competitive capabilities and employee productivity. Infrastructure Management and MaintenanceProvides strategic oversight for HFMA's infrastructure environment, including cloud-based servers, cloud services, networks, and end-user computing platforms; ensures infrastructure is reliable, scalable, and cost-effective.Develops and maintains infrastructure roadmaps including lifecycle planning, hardware/software refresh cycles, and capacity forecasting; ensures timely patching, updates, and maintenance across all systems.Directs the IT Coordinator in managing day-to-day infrastructure changes, upgrades, and scheduling; ensures documentation and change management processes are followed consistently.Monitors infrastructure performance and availability; establishes baseline metrics, alert thresholds, and escalation processes to proactively address issues before they impact operations.Leads business continuity and disaster recovery planning; develops, tests, and maintains protocols to minimize disruption to operations in the event of outage, failure, or data loss.Maintains accurate documentation of infrastructure architecture, configurations, integrations, and operational procedures. IT SecurityDevelops and maintains HFMA's information security program, including policies, standards, and controls that protect organizational data, systems, and networks against internal and external threats.Establishes and maintains mechanisms to proactively identify, audit, track, report, and mitigate technology and data security risks; evaluates HFMA's adherence to applicable regulatory and federal security requirements.Performs regular security architecture reviews of systems, networks, and integrations; leads incident response planning and ensures staff are prepared to execute in the event of a security event.Manages delivery of security awareness programs and training for HFMA staff to minimize risk from phishing, social engineering, and other human-vector threats.Maintains confidentiality of sensitive organizational data and upholds a security-first culture across all IT functions and vendor relationships. MSP Oversight and Vendor ManagementServes as the primary liaison and accountability owner for HFMA's managed service provider, overseeing helpdesk operations, infrastructure management, and contracted service delivery against defined SLAs.Conducts regular performance reviews with MSP leadership; tracks metrics, escalates issues, and ensures alignment with HFMA's operational standards and security requirements.Manages contracts, service renewals, and cost negotiations with the MSP and other key technology vendors; maintains business and technical relationships to optimize value and manage risk.Establishes escalation pathways and communication protocols between HFMA staff and the MSP to ensure timely resolution of helpdesk tickets and infrastructure issues.Conducts periodic user satisfaction reviews to measure quality of support services and identify improvement opportunities. Business Software Solutions and Data Operations Software Solution Strategy and Architecture Works to understand business needs and constraints and designs an overall architecture and strategy to guide software solution selection, implementation, and long-term evolution.Proactively identifies opportunities to improve business efficiency or performance through technology; negotiates with business owners on priority and approach for proposed solutions.Leads software selection efforts resulting in development of a software ecosystem that is high-performing and cost-efficient; evaluates build-vs-buy tradeoffs and oversees procurement and contract negotiation.Designs and manages technical implementation and integration of new software solutions to meet functional, transactional, and analytical needs; sets standards for interoperability across the ecosystem.Maintains current knowledge of solutions, tools, and working processes to ensure that HFMA benefits from industry and technology advancements. Software Solution Management Designs, creates, and maintains appropriate architectures to ensure that the ecosystem of software solutions meets business needs for functionality, transactional integration, performance, maintainability, availability, security, cost, and business intelligence.Creates and maintains accurate documentation of software architecture and integrations as built; develops, documents, implements, and enforces standards for ecosystem components and integration patterns.Plans and oversees maintenance of existing solutions including scheduling updates and patching; monitors and manages system performance to proactively address issues.Performs regular architecture and system reviews to ensure that security goals are met across the software ecosystem.Maintains business and technical relationships with vendor representatives to manage performance, issues, service agreements, and contracts.Develops and publishes appropriate documentation and training to assist users in making the most of available solutions and minimizing day-to-day dependence on IT for routine operations. Enterprise Data Platform and Analytics Leads the development, build-out, and ongoing operation of HFMA's Microsoft Fabric environment, establishing it as the central enterprise data platform supporting reporting, analytics, and business intelligence across the organization.Directs the design and implementation of data pipelines that ingest, transform, and deliver data from source systems (including the .NET platform, Salesforce, and other business systems) into the Fabric environment using a medallion architecture (bronze, silver, and gold layers).Partners with the Senior Data Engineer to define data engineering standards, pipeline development practices, and data quality frameworks; ensures the platform is scalable, maintainable, and aligned with organizational data governance policies.Establishes and enforces data governance standards including data definitions, ownership, lineage, quality controls, and access management across the enterprise data ecosystem.Develops the organization's data and analytics roadmap, identifying opportunities to create business value through improved access to data, self-service reporting capabilities, and advanced analytics.Ensures data security and privacy controls are embedded into the data platform architecture, including appropriate role-based access, data masking, and audit logging. Project Management and DeliveryPartners with the Technical Project Manager to analyze, prioritize, and schedule IT work associated with business needs; ensures projects are planned against organizational priorities and delivered on time and within scope.Coordinates delivery across multiple concurrent IT efforts to avoid conflicts, resource constraints, and scheduling gaps; applies Agile frameworks and tools to manage team workload and velocity.Ensures strong communication between technical teams and business stakeholders throughout active projects; proactively manages expectations around timelines, risks, and delivery plans.Drives adoption of continuous improvement through metrics-based retrospectives and process refinement; measures and shares impact of service improvements across the department. Team LeadershipDirectly manages a team of five: a .NET Engineer, a Salesforce Engineer, a Senior Data Engineer, a Technical Project Manager, and an IT Coordinator; designs team structure and proactively evaluates gaps and opportunities to optimize skills and capacity.Provides mentoring, coaching . click apply for full job details
Position Summary The Director, Information Technology is accountable for the technology operations, reliability, and security of HFMA's systems and infrastructure, enabling the organization's business capabilities and services. This role provides strategic leadership across all IT domains, including infrastructure, cybersecurity, business software solutions, and enterprise data operations, while overseeing a managed service provider (MSP) partnership responsible for helpdesk support and infrastructure management. In partnership with executive leadership, this position shapes and executes HFMA's overall technology strategy, balancing long-term architecture vision with operational excellence. The Director directly manages a team of five: a .NET Engineer, a Salesforce Engineer, a Senior Data Engineer, a Technical Project Manager, and an IT Coordinator, and holds accountability for MSP performance and alignment with organizational standards. Responsibilities IT Strategy and Business PlanningDevelops and maintains a comprehensive IT strategy and annual plan/budget aligned with HFMA's organizational mission, goals, and operational needs across the near, mid, and long term.Develops and manages the IT budget, including capital and operating expenses, vendor contracts, and MSP service agreements; identifies opportunities to optimize cost and performance.Builds strong relationships with business leaders across the enterprise; translates strategic priorities into IT dependencies, initiatives, and investment plans.Establishes governance processes to identify, prioritize, and implement IT-related needs in accordance with organizational and leadership priorities; implements KPIs, OKRs, and SLA frameworks to measure and report on IT performance.Stays current on emerging technologies and industry trends; evaluates and recommends adoption of innovations that advance HFMA's competitive capabilities and employee productivity. Infrastructure Management and MaintenanceProvides strategic oversight for HFMA's infrastructure environment, including cloud-based servers, cloud services, networks, and end-user computing platforms; ensures infrastructure is reliable, scalable, and cost-effective.Develops and maintains infrastructure roadmaps including lifecycle planning, hardware/software refresh cycles, and capacity forecasting; ensures timely patching, updates, and maintenance across all systems.Directs the IT Coordinator in managing day-to-day infrastructure changes, upgrades, and scheduling; ensures documentation and change management processes are followed consistently.Monitors infrastructure performance and availability; establishes baseline metrics, alert thresholds, and escalation processes to proactively address issues before they impact operations.Leads business continuity and disaster recovery planning; develops, tests, and maintains protocols to minimize disruption to operations in the event of outage, failure, or data loss.Maintains accurate documentation of infrastructure architecture, configurations, integrations, and operational procedures. IT SecurityDevelops and maintains HFMA's information security program, including policies, standards, and controls that protect organizational data, systems, and networks against internal and external threats.Establishes and maintains mechanisms to proactively identify, audit, track, report, and mitigate technology and data security risks; evaluates HFMA's adherence to applicable regulatory and federal security requirements.Performs regular security architecture reviews of systems, networks, and integrations; leads incident response planning and ensures staff are prepared to execute in the event of a security event.Manages delivery of security awareness programs and training for HFMA staff to minimize risk from phishing, social engineering, and other human-vector threats.Maintains confidentiality of sensitive organizational data and upholds a security-first culture across all IT functions and vendor relationships. MSP Oversight and Vendor ManagementServes as the primary liaison and accountability owner for HFMA's managed service provider, overseeing helpdesk operations, infrastructure management, and contracted service delivery against defined SLAs.Conducts regular performance reviews with MSP leadership; tracks metrics, escalates issues, and ensures alignment with HFMA's operational standards and security requirements.Manages contracts, service renewals, and cost negotiations with the MSP and other key technology vendors; maintains business and technical relationships to optimize value and manage risk.Establishes escalation pathways and communication protocols between HFMA staff and the MSP to ensure timely resolution of helpdesk tickets and infrastructure issues.Conducts periodic user satisfaction reviews to measure quality of support services and identify improvement opportunities. Business Software Solutions and Data Operations Software Solution Strategy and Architecture Works to understand business needs and constraints and designs an overall architecture and strategy to guide software solution selection, implementation, and long-term evolution.Proactively identifies opportunities to improve business efficiency or performance through technology; negotiates with business owners on priority and approach for proposed solutions.Leads software selection efforts resulting in development of a software ecosystem that is high-performing and cost-efficient; evaluates build-vs-buy tradeoffs and oversees procurement and contract negotiation.Designs and manages technical implementation and integration of new software solutions to meet functional, transactional, and analytical needs; sets standards for interoperability across the ecosystem.Maintains current knowledge of solutions, tools, and working processes to ensure that HFMA benefits from industry and technology advancements. Software Solution Management Designs, creates, and maintains appropriate architectures to ensure that the ecosystem of software solutions meets business needs for functionality, transactional integration, performance, maintainability, availability, security, cost, and business intelligence.Creates and maintains accurate documentation of software architecture and integrations as built; develops, documents, implements, and enforces standards for ecosystem components and integration patterns.Plans and oversees maintenance of existing solutions including scheduling updates and patching; monitors and manages system performance to proactively address issues.Performs regular architecture and system reviews to ensure that security goals are met across the software ecosystem.Maintains business and technical relationships with vendor representatives to manage performance, issues, service agreements, and contracts.Develops and publishes appropriate documentation and training to assist users in making the most of available solutions and minimizing day-to-day dependence on IT for routine operations. Enterprise Data Platform and Analytics Leads the development, build-out, and ongoing operation of HFMA's Microsoft Fabric environment, establishing it as the central enterprise data platform supporting reporting, analytics, and business intelligence across the organization.Directs the design and implementation of data pipelines that ingest, transform, and deliver data from source systems (including the .NET platform, Salesforce, and other business systems) into the Fabric environment using a medallion architecture (bronze, silver, and gold layers).Partners with the Senior Data Engineer to define data engineering standards, pipeline development practices, and data quality frameworks; ensures the platform is scalable, maintainable, and aligned with organizational data governance policies.Establishes and enforces data governance standards including data definitions, ownership, lineage, quality controls, and access management across the enterprise data ecosystem.Develops the organization's data and analytics roadmap, identifying opportunities to create business value through improved access to data, self-service reporting capabilities, and advanced analytics.Ensures data security and privacy controls are embedded into the data platform architecture, including appropriate role-based access, data masking, and audit logging. Project Management and DeliveryPartners with the Technical Project Manager to analyze, prioritize, and schedule IT work associated with business needs; ensures projects are planned against organizational priorities and delivered on time and within scope.Coordinates delivery across multiple concurrent IT efforts to avoid conflicts, resource constraints, and scheduling gaps; applies Agile frameworks and tools to manage team workload and velocity.Ensures strong communication between technical teams and business stakeholders throughout active projects; proactively manages expectations around timelines, risks, and delivery plans.Drives adoption of continuous improvement through metrics-based retrospectives and process refinement; measures and shares impact of service improvements across the department. Team LeadershipDirectly manages a team of five: a .NET Engineer, a Salesforce Engineer, a Senior Data Engineer, a Technical Project Manager, and an IT Coordinator; designs team structure and proactively evaluates gaps and opportunities to optimize skills and capacity.Provides mentoring, coaching . click apply for full job details
