Opportunities with ProHealth Physicians , part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together. ProHealth Physicians (Family Practice), part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Medical Receptionist to join our team. The Medical Receptionist is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule : FT, 40 hours. 8-hour shift, Monday through Friday 8:30am to 5pm. May be asked to float to other practices as needed. Location :10 Wildwood Medical Center, Essex, CT 06426 Primary Responsibilities: Greet patients and conduct check-in process Collect or verify demographic information, including key demographic fields Load or update insurance information as needed Verify eligibility and flag appointment accordingly Scan insurance card(s) Collect co-payments and outstanding balances Post payments received in practice management system and provide system-generated receipts Acknowledge patients in PM Schedule appointments using approved scheduling guidelines Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, "no show," for follow up appointments for chronic conditions or preventive care Monitor administrative tasks in the EHR and respond timely Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits Close payment batch(es) at the end of each shift, assemble, and balance batch(es) according to ProHealth cash control procedures Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality Processing referrals to outside specialists/radiology Perform other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 1+ years of receptionist or customer service experience Intermediate level of computer proficiency in Microsoft Office Preferred Qualifications: Experience working in a primary care setting Experience working with EPIC Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
07/27/2026
Full time
Opportunities with ProHealth Physicians , part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together. ProHealth Physicians (Family Practice), part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Medical Receptionist to join our team. The Medical Receptionist is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule : FT, 40 hours. 8-hour shift, Monday through Friday 8:30am to 5pm. May be asked to float to other practices as needed. Location :10 Wildwood Medical Center, Essex, CT 06426 Primary Responsibilities: Greet patients and conduct check-in process Collect or verify demographic information, including key demographic fields Load or update insurance information as needed Verify eligibility and flag appointment accordingly Scan insurance card(s) Collect co-payments and outstanding balances Post payments received in practice management system and provide system-generated receipts Acknowledge patients in PM Schedule appointments using approved scheduling guidelines Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, "no show," for follow up appointments for chronic conditions or preventive care Monitor administrative tasks in the EHR and respond timely Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits Close payment batch(es) at the end of each shift, assemble, and balance batch(es) according to ProHealth cash control procedures Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality Processing referrals to outside specialists/radiology Perform other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 1+ years of receptionist or customer service experience Intermediate level of computer proficiency in Microsoft Office Preferred Qualifications: Experience working in a primary care setting Experience working with EPIC Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Opportunities with ProHealth Physicians , part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together. ProHealth Physicians has an immediate opening for a friendly, patient-focused and detail-oriented Medical Receptionist to join our Pediatrics team. The position is full-time (40 hours/week) Monday - Friday, including rotating Saturdays. The Medical Receptionist will support the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments and maintaining demographic information. You will routinely use the electronic health record (EHR) according to ProHealth policies and standard workflows. May be asked to float to local practices in the region for coverage depending on business need. Schedule: FT, 40 hours, Monday - Friday. Must have ability to work an 8-hr shift between the business hours of 7:30am - 6pm. Will be required to close 1 day per week and will be required to work rotating Saturdays, 8am - 1:30pm. Location: 1062 Barnes Rd Ste 102 Wallingford, CT Department: Pediatrics Primary Responsibilities: Conduct check-in and check-out process Answer incoming calls and use EHR to document details of patient inquiries Conduct outreach to patients requiring appointments or service follow-up Schedule appointments using standard scheduling protocols Manage administrative in-basket pools and work queues Scan documents into the EHR per standard protocols Collect copays and balance payments Protect patients' rights by maintaining confidentiality of medical, personal and financial information Provide coverage at other ProHealth locations on an ad hoc basis Perform other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 1+ years of receptionist or customer service experience Beginner level of computer proficiency in Microsoft Office Access to reliable transportation Preferred Qualifications: Experience working in a primary care setting Experience working with EPIC Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 to $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
07/27/2026
Full time
Opportunities with ProHealth Physicians , part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together. ProHealth Physicians has an immediate opening for a friendly, patient-focused and detail-oriented Medical Receptionist to join our Pediatrics team. The position is full-time (40 hours/week) Monday - Friday, including rotating Saturdays. The Medical Receptionist will support the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments and maintaining demographic information. You will routinely use the electronic health record (EHR) according to ProHealth policies and standard workflows. May be asked to float to local practices in the region for coverage depending on business need. Schedule: FT, 40 hours, Monday - Friday. Must have ability to work an 8-hr shift between the business hours of 7:30am - 6pm. Will be required to close 1 day per week and will be required to work rotating Saturdays, 8am - 1:30pm. Location: 1062 Barnes Rd Ste 102 Wallingford, CT Department: Pediatrics Primary Responsibilities: Conduct check-in and check-out process Answer incoming calls and use EHR to document details of patient inquiries Conduct outreach to patients requiring appointments or service follow-up Schedule appointments using standard scheduling protocols Manage administrative in-basket pools and work queues Scan documents into the EHR per standard protocols Collect copays and balance payments Protect patients' rights by maintaining confidentiality of medical, personal and financial information Provide coverage at other ProHealth locations on an ad hoc basis Perform other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 1+ years of receptionist or customer service experience Beginner level of computer proficiency in Microsoft Office Access to reliable transportation Preferred Qualifications: Experience working in a primary care setting Experience working with EPIC Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 to $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
This position is Onsite. Our office is located at 19500 W Interstate, San Antonio, TX. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Senior Clerk is responsible for quickly answering all calls and properly referring questions and issues to the appropriate back office staff. Serves as the first point of contact for the home health agency offering assistance to customers, physician office, patients, vendors and other staff members within the organization. Great customer service skills, attention to detail, and answering phone calls in a professional and courteous manner and have good communication skills and speed. Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance. Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch personnel through the TIGER CONNECT distribution groups. Enters patient information into current EMR. This position is full-time, Monday - Friday. Employees are required to wok an 8-hour shift schedule during our normal business hours of 8:00 am - 5:00 pm CST. It may be necessary, given the business need, to work occasional overtime. This will be 1:1 training with a senior lead then on-the-job training and the hours during training will be Monday - Friday, 8:00 am - 5:00 pm CST Primary Responsibilities: Collects, verifies, and records initial client information to include type of services, insurance, benefits, physician information, and patient demographics Assist in answering Inbound / Outbound calls to provide accurate, satisfactory answers to queries, concerns, and status of referral processing Requests the referral source fax, email, or utilize referral platforms for orders on all patients Review of new authorizations received for patient care visits for accuracy and uploads into patient EMR Reviews and enters home health non - admissions into current EMR Supports home health intake specialist with reviewing and entering new home health referrals Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance Able and willing to train all new employees for the home health receptionist position as well as provide refresher training when needed Contacts the patient to verify information to include address, insurance, pertinent information and provides a date for their first initial visit with the clinician Enters all data entry of patient information into EMR and uploads any necessary paperwork pertaining to patient information for clinician review Knowledgeable and able to navigate eligibility portals for patient information / authorization information: eCW ; naviHealth ; Avality ; EPRG ; Trucare ; Waystar; UHC, Alscripst, Careport, Curaspan, Leading Reach Maintain great customer service, attention to detail, answer phone in a professional and courteous manner, good communication skills and speed Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch through the TIGER CONNECT distribution groups Responsible for reviewing and renaming all faxes that come through right fax and assign to appropriate intake specialist Review new web referrals from facility platforms, rename and assign to the appropriate intake specialist Perform general clerical duties in support of patient services; These include, but are not limited to, answering phones, copying, faxing, and reviewing incoming patient referral documentation for accuracy Responsible for checking email, TIGER CONNECT, team messaging system and voicemail to respond to time - sensitive messages from customers, leadership, lower - level management Assist in obtaining authorization for skilled nursing visits, therapy visits, and home health aide visits Ability to promote and maintain a positive attitude and encourage others to do the same Performs other job duties as assigned by direct supervisor Attends all required in-service training programs to maintain comprehensive home healthcare knowledge base Demonstrates effective time management skills by completing assignments within projected timeframes Expresses verbal and written communication in a clear, positive, and cooperative manner Demonstrates personal responsibility with regard to attendance and punctuality and adheres to the code of conduct policy set forth by UHG Promotes Agency philosophy, mission statement, and administrative policies Maintains privacy and confidentiality with regard to all patients, their families, staff, and Agency information Promotes the Agency image by adhering to the Dress Code Policy Follows the appropriate chain of command in all forms of communication Demonstrates flexibility, enthusiasm, and willingness to cooperate while working with others or in place of others as necessary You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. High School Diploma / GED OR equivalent years of work experience Must be 18 years of age OR older 1+ years of experience in a healthcare, medical office OR home health back office administrative duties 1+ years of experience with Microsoft Word / Microsoft Excel processing software Skilled in the use of computer terminals and common office devices, including printers, fax machines, and copiers. Ability to effectively understand and follow both written and verbal instructions in English. Ability to work onsite at 19500 W Interstate, San Antonio, TX Ability to work any of our full time, shift schedules during our normal business hours of 8:00 am - 5:00 pm CST, from Monday - Friday. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: Medical terminology knowledge Bilingual fluency in English and Spanish Knowledge of general office procedures Soft Skills: Typing skills should be at a minimum speed of 25 - 30+ WPM Physical and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to remain seated for prolonged periods and maintain concentration to task Ability to distinguish impressions of shape, size, distance, motion, color, and other characteristics of objects, through the eyes. Major visual functions must include far sight acuity and near acuity Must have sufficient dexterity and visual acuity to operate office machines Ability to lift 25 lbs. Ability to work in a stressful environment Positive work environment is promoted for all Agency employees Performs duties in office environment during Agency operating hours Noise level may be moderately high Requires ability to handle stressful situations with calmness and courtesy at all times Occasional need to work extended hours Ability to maintain flexibility and adaptability to the work environment is critical Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes . click apply for full job details
07/27/2026
Full time
This position is Onsite. Our office is located at 19500 W Interstate, San Antonio, TX. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Senior Clerk is responsible for quickly answering all calls and properly referring questions and issues to the appropriate back office staff. Serves as the first point of contact for the home health agency offering assistance to customers, physician office, patients, vendors and other staff members within the organization. Great customer service skills, attention to detail, and answering phone calls in a professional and courteous manner and have good communication skills and speed. Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance. Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch personnel through the TIGER CONNECT distribution groups. Enters patient information into current EMR. This position is full-time, Monday - Friday. Employees are required to wok an 8-hour shift schedule during our normal business hours of 8:00 am - 5:00 pm CST. It may be necessary, given the business need, to work occasional overtime. This will be 1:1 training with a senior lead then on-the-job training and the hours during training will be Monday - Friday, 8:00 am - 5:00 pm CST Primary Responsibilities: Collects, verifies, and records initial client information to include type of services, insurance, benefits, physician information, and patient demographics Assist in answering Inbound / Outbound calls to provide accurate, satisfactory answers to queries, concerns, and status of referral processing Requests the referral source fax, email, or utilize referral platforms for orders on all patients Review of new authorizations received for patient care visits for accuracy and uploads into patient EMR Reviews and enters home health non - admissions into current EMR Supports home health intake specialist with reviewing and entering new home health referrals Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance Able and willing to train all new employees for the home health receptionist position as well as provide refresher training when needed Contacts the patient to verify information to include address, insurance, pertinent information and provides a date for their first initial visit with the clinician Enters all data entry of patient information into EMR and uploads any necessary paperwork pertaining to patient information for clinician review Knowledgeable and able to navigate eligibility portals for patient information / authorization information: eCW ; naviHealth ; Avality ; EPRG ; Trucare ; Waystar; UHC, Alscripst, Careport, Curaspan, Leading Reach Maintain great customer service, attention to detail, answer phone in a professional and courteous manner, good communication skills and speed Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch through the TIGER CONNECT distribution groups Responsible for reviewing and renaming all faxes that come through right fax and assign to appropriate intake specialist Review new web referrals from facility platforms, rename and assign to the appropriate intake specialist Perform general clerical duties in support of patient services; These include, but are not limited to, answering phones, copying, faxing, and reviewing incoming patient referral documentation for accuracy Responsible for checking email, TIGER CONNECT, team messaging system and voicemail to respond to time - sensitive messages from customers, leadership, lower - level management Assist in obtaining authorization for skilled nursing visits, therapy visits, and home health aide visits Ability to promote and maintain a positive attitude and encourage others to do the same Performs other job duties as assigned by direct supervisor Attends all required in-service training programs to maintain comprehensive home healthcare knowledge base Demonstrates effective time management skills by completing assignments within projected timeframes Expresses verbal and written communication in a clear, positive, and cooperative manner Demonstrates personal responsibility with regard to attendance and punctuality and adheres to the code of conduct policy set forth by UHG Promotes Agency philosophy, mission statement, and administrative policies Maintains privacy and confidentiality with regard to all patients, their families, staff, and Agency information Promotes the Agency image by adhering to the Dress Code Policy Follows the appropriate chain of command in all forms of communication Demonstrates flexibility, enthusiasm, and willingness to cooperate while working with others or in place of others as necessary You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. High School Diploma / GED OR equivalent years of work experience Must be 18 years of age OR older 1+ years of experience in a healthcare, medical office OR home health back office administrative duties 1+ years of experience with Microsoft Word / Microsoft Excel processing software Skilled in the use of computer terminals and common office devices, including printers, fax machines, and copiers. Ability to effectively understand and follow both written and verbal instructions in English. Ability to work onsite at 19500 W Interstate, San Antonio, TX Ability to work any of our full time, shift schedules during our normal business hours of 8:00 am - 5:00 pm CST, from Monday - Friday. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: Medical terminology knowledge Bilingual fluency in English and Spanish Knowledge of general office procedures Soft Skills: Typing skills should be at a minimum speed of 25 - 30+ WPM Physical and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to remain seated for prolonged periods and maintain concentration to task Ability to distinguish impressions of shape, size, distance, motion, color, and other characteristics of objects, through the eyes. Major visual functions must include far sight acuity and near acuity Must have sufficient dexterity and visual acuity to operate office machines Ability to lift 25 lbs. Ability to work in a stressful environment Positive work environment is promoted for all Agency employees Performs duties in office environment during Agency operating hours Noise level may be moderately high Requires ability to handle stressful situations with calmness and courtesy at all times Occasional need to work extended hours Ability to maintain flexibility and adaptability to the work environment is critical Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes . click apply for full job details
This position is Onsite. Our office is located at 19500 W Interstate, San Antonio, TX. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Senior Clerk is responsible for quickly answering all calls and properly referring questions and issues to the appropriate back office staff. Serves as the first point of contact for the home health agency offering assistance to customers, physician office, patients, vendors and other staff members within the organization. Great customer service skills, attention to detail, and answering phone calls in a professional and courteous manner and have good communication skills and speed. Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance. Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch personnel through the TIGER CONNECT distribution groups. Enters patient information into current EMR. This position is full-time, Monday - Friday. Employees are required to wok an 8-hour shift schedule during our normal business hours of 8:00 am - 5:00 pm CST. It may be necessary, given the business need, to work occasional overtime. This will be 1:1 training with a senior lead then on-the-job training and the hours during training will be Monday - Friday, 8:00 am - 5:00 pm CST Primary Responsibilities: Collects, verifies, and records initial client information to include type of services, insurance, benefits, physician information, and patient demographics Assist in answering Inbound / Outbound calls to provide accurate, satisfactory answers to queries, concerns, and status of referral processing Requests the referral source fax, email, or utilize referral platforms for orders on all patients Review of new authorizations received for patient care visits for accuracy and uploads into patient EMR Reviews and enters home health non - admissions into current EMR Supports home health intake specialist with reviewing and entering new home health referrals Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance Able and willing to train all new employees for the home health receptionist position as well as provide refresher training when needed Contacts the patient to verify information to include address, insurance, pertinent information and provides a date for their first initial visit with the clinician Enters all data entry of patient information into EMR and uploads any necessary paperwork pertaining to patient information for clinician review Knowledgeable and able to navigate eligibility portals for patient information / authorization information: eCW ; naviHealth ; Avality ; EPRG ; Trucare ; Waystar; UHC, Alscripst, Careport, Curaspan, Leading Reach Maintain great customer service, attention to detail, answer phone in a professional and courteous manner, good communication skills and speed Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch through the TIGER CONNECT distribution groups Responsible for reviewing and renaming all faxes that come through right fax and assign to appropriate intake specialist Review new web referrals from facility platforms, rename and assign to the appropriate intake specialist Perform general clerical duties in support of patient services; These include, but are not limited to, answering phones, copying, faxing, and reviewing incoming patient referral documentation for accuracy Responsible for checking email, TIGER CONNECT, team messaging system and voicemail to respond to time - sensitive messages from customers, leadership, lower - level management Assist in obtaining authorization for skilled nursing visits, therapy visits, and home health aide visits Ability to promote and maintain a positive attitude and encourage others to do the same Performs other job duties as assigned by direct supervisor Attends all required in-service training programs to maintain comprehensive home healthcare knowledge base Demonstrates effective time management skills by completing assignments within projected timeframes Expresses verbal and written communication in a clear, positive, and cooperative manner Demonstrates personal responsibility with regard to attendance and punctuality and adheres to the code of conduct policy set forth by UHG Promotes Agency philosophy, mission statement, and administrative policies Maintains privacy and confidentiality with regard to all patients, their families, staff, and Agency information Promotes the Agency image by adhering to the Dress Code Policy Follows the appropriate chain of command in all forms of communication Demonstrates flexibility, enthusiasm, and willingness to cooperate while working with others or in place of others as necessary You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. High School Diploma / GED OR equivalent years of work experience Must be 18 years of age OR older 1+ years of experience in a healthcare, medical office OR home health back office administrative duties 1+ years of experience with Microsoft Word / Microsoft Excel processing software Skilled in the use of computer terminals and common office devices, including printers, fax machines, and copiers. Ability to effectively understand and follow both written and verbal instructions in English. Ability to work onsite at 19500 W Interstate, San Antonio, TX Ability to work any of our full time, shift schedules during our normal business hours of 8:00 am - 5:00 pm CST, from Monday - Friday. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: Medical terminology knowledge Bilingual fluency in English and Spanish Knowledge of general office procedures Soft Skills: Typing skills should be at a minimum speed of 25 - 30+ WPM Physical and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to remain seated for prolonged periods and maintain concentration to task Ability to distinguish impressions of shape, size, distance, motion, color, and other characteristics of objects, through the eyes. Major visual functions must include far sight acuity and near acuity Must have sufficient dexterity and visual acuity to operate office machines Ability to lift 25 lbs. Ability to work in a stressful environment Positive work environment is promoted for all Agency employees Performs duties in office environment during Agency operating hours Noise level may be moderately high Requires ability to handle stressful situations with calmness and courtesy at all times Occasional need to work extended hours Ability to maintain flexibility and adaptability to the work environment is critical Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes . click apply for full job details
07/27/2026
Full time
This position is Onsite. Our office is located at 19500 W Interstate, San Antonio, TX. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Senior Clerk is responsible for quickly answering all calls and properly referring questions and issues to the appropriate back office staff. Serves as the first point of contact for the home health agency offering assistance to customers, physician office, patients, vendors and other staff members within the organization. Great customer service skills, attention to detail, and answering phone calls in a professional and courteous manner and have good communication skills and speed. Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance. Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch personnel through the TIGER CONNECT distribution groups. Enters patient information into current EMR. This position is full-time, Monday - Friday. Employees are required to wok an 8-hour shift schedule during our normal business hours of 8:00 am - 5:00 pm CST. It may be necessary, given the business need, to work occasional overtime. This will be 1:1 training with a senior lead then on-the-job training and the hours during training will be Monday - Friday, 8:00 am - 5:00 pm CST Primary Responsibilities: Collects, verifies, and records initial client information to include type of services, insurance, benefits, physician information, and patient demographics Assist in answering Inbound / Outbound calls to provide accurate, satisfactory answers to queries, concerns, and status of referral processing Requests the referral source fax, email, or utilize referral platforms for orders on all patients Review of new authorizations received for patient care visits for accuracy and uploads into patient EMR Reviews and enters home health non - admissions into current EMR Supports home health intake specialist with reviewing and entering new home health referrals Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance Able and willing to train all new employees for the home health receptionist position as well as provide refresher training when needed Contacts the patient to verify information to include address, insurance, pertinent information and provides a date for their first initial visit with the clinician Enters all data entry of patient information into EMR and uploads any necessary paperwork pertaining to patient information for clinician review Knowledgeable and able to navigate eligibility portals for patient information / authorization information: eCW ; naviHealth ; Avality ; EPRG ; Trucare ; Waystar; UHC, Alscripst, Careport, Curaspan, Leading Reach Maintain great customer service, attention to detail, answer phone in a professional and courteous manner, good communication skills and speed Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch through the TIGER CONNECT distribution groups Responsible for reviewing and renaming all faxes that come through right fax and assign to appropriate intake specialist Review new web referrals from facility platforms, rename and assign to the appropriate intake specialist Perform general clerical duties in support of patient services; These include, but are not limited to, answering phones, copying, faxing, and reviewing incoming patient referral documentation for accuracy Responsible for checking email, TIGER CONNECT, team messaging system and voicemail to respond to time - sensitive messages from customers, leadership, lower - level management Assist in obtaining authorization for skilled nursing visits, therapy visits, and home health aide visits Ability to promote and maintain a positive attitude and encourage others to do the same Performs other job duties as assigned by direct supervisor Attends all required in-service training programs to maintain comprehensive home healthcare knowledge base Demonstrates effective time management skills by completing assignments within projected timeframes Expresses verbal and written communication in a clear, positive, and cooperative manner Demonstrates personal responsibility with regard to attendance and punctuality and adheres to the code of conduct policy set forth by UHG Promotes Agency philosophy, mission statement, and administrative policies Maintains privacy and confidentiality with regard to all patients, their families, staff, and Agency information Promotes the Agency image by adhering to the Dress Code Policy Follows the appropriate chain of command in all forms of communication Demonstrates flexibility, enthusiasm, and willingness to cooperate while working with others or in place of others as necessary You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. High School Diploma / GED OR equivalent years of work experience Must be 18 years of age OR older 1+ years of experience in a healthcare, medical office OR home health back office administrative duties 1+ years of experience with Microsoft Word / Microsoft Excel processing software Skilled in the use of computer terminals and common office devices, including printers, fax machines, and copiers. Ability to effectively understand and follow both written and verbal instructions in English. Ability to work onsite at 19500 W Interstate, San Antonio, TX Ability to work any of our full time, shift schedules during our normal business hours of 8:00 am - 5:00 pm CST, from Monday - Friday. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: Medical terminology knowledge Bilingual fluency in English and Spanish Knowledge of general office procedures Soft Skills: Typing skills should be at a minimum speed of 25 - 30+ WPM Physical and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to remain seated for prolonged periods and maintain concentration to task Ability to distinguish impressions of shape, size, distance, motion, color, and other characteristics of objects, through the eyes. Major visual functions must include far sight acuity and near acuity Must have sufficient dexterity and visual acuity to operate office machines Ability to lift 25 lbs. Ability to work in a stressful environment Positive work environment is promoted for all Agency employees Performs duties in office environment during Agency operating hours Noise level may be moderately high Requires ability to handle stressful situations with calmness and courtesy at all times Occasional need to work extended hours Ability to maintain flexibility and adaptability to the work environment is critical Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes . click apply for full job details
This position is Onsite. Our office is located at 19500 W Interstate, San Antonio, TX. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Senior Clerk is responsible for quickly answering all calls and properly referring questions and issues to the appropriate back office staff. Serves as the first point of contact for the home health agency offering assistance to customers, physician office, patients, vendors and other staff members within the organization. Great customer service skills, attention to detail, and answering phone calls in a professional and courteous manner and have good communication skills and speed. Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance. Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch personnel through the TIGER CONNECT distribution groups. Enters patient information into current EMR. This position is full-time, Monday - Friday. Employees are required to wok an 8-hour shift schedule during our normal business hours of 8:00 am - 5:00 pm CST. It may be necessary, given the business need, to work occasional overtime. This will be 1:1 training with a senior lead then on-the-job training and the hours during training will be Monday - Friday, 8:00 am - 5:00 pm CST Primary Responsibilities: Collects, verifies, and records initial client information to include type of services, insurance, benefits, physician information, and patient demographics Assist in answering Inbound / Outbound calls to provide accurate, satisfactory answers to queries, concerns, and status of referral processing Requests the referral source fax, email, or utilize referral platforms for orders on all patients Review of new authorizations received for patient care visits for accuracy and uploads into patient EMR Reviews and enters home health non - admissions into current EMR Supports home health intake specialist with reviewing and entering new home health referrals Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance Able and willing to train all new employees for the home health receptionist position as well as provide refresher training when needed Contacts the patient to verify information to include address, insurance, pertinent information and provides a date for their first initial visit with the clinician Enters all data entry of patient information into EMR and uploads any necessary paperwork pertaining to patient information for clinician review Knowledgeable and able to navigate eligibility portals for patient information / authorization information: eCW ; naviHealth ; Avality ; EPRG ; Trucare ; Waystar; UHC, Alscripst, Careport, Curaspan, Leading Reach Maintain great customer service, attention to detail, answer phone in a professional and courteous manner, good communication skills and speed Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch through the TIGER CONNECT distribution groups Responsible for reviewing and renaming all faxes that come through right fax and assign to appropriate intake specialist Review new web referrals from facility platforms, rename and assign to the appropriate intake specialist Perform general clerical duties in support of patient services; These include, but are not limited to, answering phones, copying, faxing, and reviewing incoming patient referral documentation for accuracy Responsible for checking email, TIGER CONNECT, team messaging system and voicemail to respond to time - sensitive messages from customers, leadership, lower - level management Assist in obtaining authorization for skilled nursing visits, therapy visits, and home health aide visits Ability to promote and maintain a positive attitude and encourage others to do the same Performs other job duties as assigned by direct supervisor Attends all required in-service training programs to maintain comprehensive home healthcare knowledge base Demonstrates effective time management skills by completing assignments within projected timeframes Expresses verbal and written communication in a clear, positive, and cooperative manner Demonstrates personal responsibility with regard to attendance and punctuality and adheres to the code of conduct policy set forth by UHG Promotes Agency philosophy, mission statement, and administrative policies Maintains privacy and confidentiality with regard to all patients, their families, staff, and Agency information Promotes the Agency image by adhering to the Dress Code Policy Follows the appropriate chain of command in all forms of communication Demonstrates flexibility, enthusiasm, and willingness to cooperate while working with others or in place of others as necessary You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. High School Diploma / GED OR equivalent years of work experience Must be 18 years of age OR older 1+ years of experience in a healthcare, medical office OR home health back office administrative duties 1+ years of experience with Microsoft Word / Microsoft Excel processing software Skilled in the use of computer terminals and common office devices, including printers, fax machines, and copiers. Ability to effectively understand and follow both written and verbal instructions in English. Ability to work onsite at 19500 W Interstate, San Antonio, TX Ability to work any of our full time, shift schedules during our normal business hours of 8:00 am - 5:00 pm CST, from Monday - Friday. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: Medical terminology knowledge Bilingual fluency in English and Spanish Knowledge of general office procedures Soft Skills: Typing skills should be at a minimum speed of 25 - 30+ WPM Physical and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to remain seated for prolonged periods and maintain concentration to task Ability to distinguish impressions of shape, size, distance, motion, color, and other characteristics of objects, through the eyes. Major visual functions must include far sight acuity and near acuity Must have sufficient dexterity and visual acuity to operate office machines Ability to lift 25 lbs. Ability to work in a stressful environment Positive work environment is promoted for all Agency employees Performs duties in office environment during Agency operating hours Noise level may be moderately high Requires ability to handle stressful situations with calmness and courtesy at all times Occasional need to work extended hours Ability to maintain flexibility and adaptability to the work environment is critical Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes . click apply for full job details
07/27/2026
Full time
This position is Onsite. Our office is located at 19500 W Interstate, San Antonio, TX. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Senior Clerk is responsible for quickly answering all calls and properly referring questions and issues to the appropriate back office staff. Serves as the first point of contact for the home health agency offering assistance to customers, physician office, patients, vendors and other staff members within the organization. Great customer service skills, attention to detail, and answering phone calls in a professional and courteous manner and have good communication skills and speed. Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance. Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch personnel through the TIGER CONNECT distribution groups. Enters patient information into current EMR. This position is full-time, Monday - Friday. Employees are required to wok an 8-hour shift schedule during our normal business hours of 8:00 am - 5:00 pm CST. It may be necessary, given the business need, to work occasional overtime. This will be 1:1 training with a senior lead then on-the-job training and the hours during training will be Monday - Friday, 8:00 am - 5:00 pm CST Primary Responsibilities: Collects, verifies, and records initial client information to include type of services, insurance, benefits, physician information, and patient demographics Assist in answering Inbound / Outbound calls to provide accurate, satisfactory answers to queries, concerns, and status of referral processing Requests the referral source fax, email, or utilize referral platforms for orders on all patients Review of new authorizations received for patient care visits for accuracy and uploads into patient EMR Reviews and enters home health non - admissions into current EMR Supports home health intake specialist with reviewing and entering new home health referrals Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance Able and willing to train all new employees for the home health receptionist position as well as provide refresher training when needed Contacts the patient to verify information to include address, insurance, pertinent information and provides a date for their first initial visit with the clinician Enters all data entry of patient information into EMR and uploads any necessary paperwork pertaining to patient information for clinician review Knowledgeable and able to navigate eligibility portals for patient information / authorization information: eCW ; naviHealth ; Avality ; EPRG ; Trucare ; Waystar; UHC, Alscripst, Careport, Curaspan, Leading Reach Maintain great customer service, attention to detail, answer phone in a professional and courteous manner, good communication skills and speed Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch through the TIGER CONNECT distribution groups Responsible for reviewing and renaming all faxes that come through right fax and assign to appropriate intake specialist Review new web referrals from facility platforms, rename and assign to the appropriate intake specialist Perform general clerical duties in support of patient services; These include, but are not limited to, answering phones, copying, faxing, and reviewing incoming patient referral documentation for accuracy Responsible for checking email, TIGER CONNECT, team messaging system and voicemail to respond to time - sensitive messages from customers, leadership, lower - level management Assist in obtaining authorization for skilled nursing visits, therapy visits, and home health aide visits Ability to promote and maintain a positive attitude and encourage others to do the same Performs other job duties as assigned by direct supervisor Attends all required in-service training programs to maintain comprehensive home healthcare knowledge base Demonstrates effective time management skills by completing assignments within projected timeframes Expresses verbal and written communication in a clear, positive, and cooperative manner Demonstrates personal responsibility with regard to attendance and punctuality and adheres to the code of conduct policy set forth by UHG Promotes Agency philosophy, mission statement, and administrative policies Maintains privacy and confidentiality with regard to all patients, their families, staff, and Agency information Promotes the Agency image by adhering to the Dress Code Policy Follows the appropriate chain of command in all forms of communication Demonstrates flexibility, enthusiasm, and willingness to cooperate while working with others or in place of others as necessary You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. High School Diploma / GED OR equivalent years of work experience Must be 18 years of age OR older 1+ years of experience in a healthcare, medical office OR home health back office administrative duties 1+ years of experience with Microsoft Word / Microsoft Excel processing software Skilled in the use of computer terminals and common office devices, including printers, fax machines, and copiers. Ability to effectively understand and follow both written and verbal instructions in English. Ability to work onsite at 19500 W Interstate, San Antonio, TX Ability to work any of our full time, shift schedules during our normal business hours of 8:00 am - 5:00 pm CST, from Monday - Friday. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: Medical terminology knowledge Bilingual fluency in English and Spanish Knowledge of general office procedures Soft Skills: Typing skills should be at a minimum speed of 25 - 30+ WPM Physical and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to remain seated for prolonged periods and maintain concentration to task Ability to distinguish impressions of shape, size, distance, motion, color, and other characteristics of objects, through the eyes. Major visual functions must include far sight acuity and near acuity Must have sufficient dexterity and visual acuity to operate office machines Ability to lift 25 lbs. Ability to work in a stressful environment Positive work environment is promoted for all Agency employees Performs duties in office environment during Agency operating hours Noise level may be moderately high Requires ability to handle stressful situations with calmness and courtesy at all times Occasional need to work extended hours Ability to maintain flexibility and adaptability to the work environment is critical Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes . click apply for full job details
This position is Onsite. Our office is located at 19500 W Interstate, San Antonio, TX. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Senior Clerk is responsible for quickly answering all calls and properly referring questions and issues to the appropriate back office staff. Serves as the first point of contact for the home health agency offering assistance to customers, physician office, patients, vendors and other staff members within the organization. Great customer service skills, attention to detail, and answering phone calls in a professional and courteous manner and have good communication skills and speed. Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance. Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch personnel through the TIGER CONNECT distribution groups. Enters patient information into current EMR. This position is full-time, Monday - Friday. Employees are required to wok an 8-hour shift schedule during our normal business hours of 8:00 am - 5:00 pm CST. It may be necessary, given the business need, to work occasional overtime. This will be 1:1 training with a senior lead then on-the-job training and the hours during training will be Monday - Friday, 8:00 am - 5:00 pm CST Primary Responsibilities: Collects, verifies, and records initial client information to include type of services, insurance, benefits, physician information, and patient demographics Assist in answering Inbound / Outbound calls to provide accurate, satisfactory answers to queries, concerns, and status of referral processing Requests the referral source fax, email, or utilize referral platforms for orders on all patients Review of new authorizations received for patient care visits for accuracy and uploads into patient EMR Reviews and enters home health non - admissions into current EMR Supports home health intake specialist with reviewing and entering new home health referrals Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance Able and willing to train all new employees for the home health receptionist position as well as provide refresher training when needed Contacts the patient to verify information to include address, insurance, pertinent information and provides a date for their first initial visit with the clinician Enters all data entry of patient information into EMR and uploads any necessary paperwork pertaining to patient information for clinician review Knowledgeable and able to navigate eligibility portals for patient information / authorization information: eCW ; naviHealth ; Avality ; EPRG ; Trucare ; Waystar; UHC, Alscripst, Careport, Curaspan, Leading Reach Maintain great customer service, attention to detail, answer phone in a professional and courteous manner, good communication skills and speed Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch through the TIGER CONNECT distribution groups Responsible for reviewing and renaming all faxes that come through right fax and assign to appropriate intake specialist Review new web referrals from facility platforms, rename and assign to the appropriate intake specialist Perform general clerical duties in support of patient services; These include, but are not limited to, answering phones, copying, faxing, and reviewing incoming patient referral documentation for accuracy Responsible for checking email, TIGER CONNECT, team messaging system and voicemail to respond to time - sensitive messages from customers, leadership, lower - level management Assist in obtaining authorization for skilled nursing visits, therapy visits, and home health aide visits Ability to promote and maintain a positive attitude and encourage others to do the same Performs other job duties as assigned by direct supervisor Attends all required in-service training programs to maintain comprehensive home healthcare knowledge base Demonstrates effective time management skills by completing assignments within projected timeframes Expresses verbal and written communication in a clear, positive, and cooperative manner Demonstrates personal responsibility with regard to attendance and punctuality and adheres to the code of conduct policy set forth by UHG Promotes Agency philosophy, mission statement, and administrative policies Maintains privacy and confidentiality with regard to all patients, their families, staff, and Agency information Promotes the Agency image by adhering to the Dress Code Policy Follows the appropriate chain of command in all forms of communication Demonstrates flexibility, enthusiasm, and willingness to cooperate while working with others or in place of others as necessary You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. High School Diploma / GED OR equivalent years of work experience Must be 18 years of age OR older 1+ years of experience in a healthcare, medical office OR home health back office administrative duties 1+ years of experience with Microsoft Word / Microsoft Excel processing software Skilled in the use of computer terminals and common office devices, including printers, fax machines, and copiers. Ability to effectively understand and follow both written and verbal instructions in English. Ability to work onsite at 19500 W Interstate, San Antonio, TX Ability to work any of our full time, shift schedules during our normal business hours of 8:00 am - 5:00 pm CST, from Monday - Friday. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: Medical terminology knowledge Bilingual fluency in English and Spanish Knowledge of general office procedures Soft Skills: Typing skills should be at a minimum speed of 25 - 30+ WPM Physical and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to remain seated for prolonged periods and maintain concentration to task Ability to distinguish impressions of shape, size, distance, motion, color, and other characteristics of objects, through the eyes. Major visual functions must include far sight acuity and near acuity Must have sufficient dexterity and visual acuity to operate office machines Ability to lift 25 lbs. Ability to work in a stressful environment Positive work environment is promoted for all Agency employees Performs duties in office environment during Agency operating hours Noise level may be moderately high Requires ability to handle stressful situations with calmness and courtesy at all times Occasional need to work extended hours Ability to maintain flexibility and adaptability to the work environment is critical Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes . click apply for full job details
07/27/2026
Full time
This position is Onsite. Our office is located at 19500 W Interstate, San Antonio, TX. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Senior Clerk is responsible for quickly answering all calls and properly referring questions and issues to the appropriate back office staff. Serves as the first point of contact for the home health agency offering assistance to customers, physician office, patients, vendors and other staff members within the organization. Great customer service skills, attention to detail, and answering phone calls in a professional and courteous manner and have good communication skills and speed. Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance. Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch personnel through the TIGER CONNECT distribution groups. Enters patient information into current EMR. This position is full-time, Monday - Friday. Employees are required to wok an 8-hour shift schedule during our normal business hours of 8:00 am - 5:00 pm CST. It may be necessary, given the business need, to work occasional overtime. This will be 1:1 training with a senior lead then on-the-job training and the hours during training will be Monday - Friday, 8:00 am - 5:00 pm CST Primary Responsibilities: Collects, verifies, and records initial client information to include type of services, insurance, benefits, physician information, and patient demographics Assist in answering Inbound / Outbound calls to provide accurate, satisfactory answers to queries, concerns, and status of referral processing Requests the referral source fax, email, or utilize referral platforms for orders on all patients Review of new authorizations received for patient care visits for accuracy and uploads into patient EMR Reviews and enters home health non - admissions into current EMR Supports home health intake specialist with reviewing and entering new home health referrals Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance Able and willing to train all new employees for the home health receptionist position as well as provide refresher training when needed Contacts the patient to verify information to include address, insurance, pertinent information and provides a date for their first initial visit with the clinician Enters all data entry of patient information into EMR and uploads any necessary paperwork pertaining to patient information for clinician review Knowledgeable and able to navigate eligibility portals for patient information / authorization information: eCW ; naviHealth ; Avality ; EPRG ; Trucare ; Waystar; UHC, Alscripst, Careport, Curaspan, Leading Reach Maintain great customer service, attention to detail, answer phone in a professional and courteous manner, good communication skills and speed Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch through the TIGER CONNECT distribution groups Responsible for reviewing and renaming all faxes that come through right fax and assign to appropriate intake specialist Review new web referrals from facility platforms, rename and assign to the appropriate intake specialist Perform general clerical duties in support of patient services; These include, but are not limited to, answering phones, copying, faxing, and reviewing incoming patient referral documentation for accuracy Responsible for checking email, TIGER CONNECT, team messaging system and voicemail to respond to time - sensitive messages from customers, leadership, lower - level management Assist in obtaining authorization for skilled nursing visits, therapy visits, and home health aide visits Ability to promote and maintain a positive attitude and encourage others to do the same Performs other job duties as assigned by direct supervisor Attends all required in-service training programs to maintain comprehensive home healthcare knowledge base Demonstrates effective time management skills by completing assignments within projected timeframes Expresses verbal and written communication in a clear, positive, and cooperative manner Demonstrates personal responsibility with regard to attendance and punctuality and adheres to the code of conduct policy set forth by UHG Promotes Agency philosophy, mission statement, and administrative policies Maintains privacy and confidentiality with regard to all patients, their families, staff, and Agency information Promotes the Agency image by adhering to the Dress Code Policy Follows the appropriate chain of command in all forms of communication Demonstrates flexibility, enthusiasm, and willingness to cooperate while working with others or in place of others as necessary You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. High School Diploma / GED OR equivalent years of work experience Must be 18 years of age OR older 1+ years of experience in a healthcare, medical office OR home health back office administrative duties 1+ years of experience with Microsoft Word / Microsoft Excel processing software Skilled in the use of computer terminals and common office devices, including printers, fax machines, and copiers. Ability to effectively understand and follow both written and verbal instructions in English. Ability to work onsite at 19500 W Interstate, San Antonio, TX Ability to work any of our full time, shift schedules during our normal business hours of 8:00 am - 5:00 pm CST, from Monday - Friday. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: Medical terminology knowledge Bilingual fluency in English and Spanish Knowledge of general office procedures Soft Skills: Typing skills should be at a minimum speed of 25 - 30+ WPM Physical and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to remain seated for prolonged periods and maintain concentration to task Ability to distinguish impressions of shape, size, distance, motion, color, and other characteristics of objects, through the eyes. Major visual functions must include far sight acuity and near acuity Must have sufficient dexterity and visual acuity to operate office machines Ability to lift 25 lbs. Ability to work in a stressful environment Positive work environment is promoted for all Agency employees Performs duties in office environment during Agency operating hours Noise level may be moderately high Requires ability to handle stressful situations with calmness and courtesy at all times Occasional need to work extended hours Ability to maintain flexibility and adaptability to the work environment is critical Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes . click apply for full job details
This position is Onsite. Our office is located at 19500 W Interstate, San Antonio, TX. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Senior Clerk is responsible for quickly answering all calls and properly referring questions and issues to the appropriate back office staff. Serves as the first point of contact for the home health agency offering assistance to customers, physician office, patients, vendors and other staff members within the organization. Great customer service skills, attention to detail, and answering phone calls in a professional and courteous manner and have good communication skills and speed. Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance. Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch personnel through the TIGER CONNECT distribution groups. Enters patient information into current EMR. This position is full-time, Monday - Friday. Employees are required to wok an 8-hour shift schedule during our normal business hours of 8:00 am - 5:00 pm CST. It may be necessary, given the business need, to work occasional overtime. This will be 1:1 training with a senior lead then on-the-job training and the hours during training will be Monday - Friday, 8:00 am - 5:00 pm CST Primary Responsibilities: Collects, verifies, and records initial client information to include type of services, insurance, benefits, physician information, and patient demographics Assist in answering Inbound / Outbound calls to provide accurate, satisfactory answers to queries, concerns, and status of referral processing Requests the referral source fax, email, or utilize referral platforms for orders on all patients Review of new authorizations received for patient care visits for accuracy and uploads into patient EMR Reviews and enters home health non - admissions into current EMR Supports home health intake specialist with reviewing and entering new home health referrals Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance Able and willing to train all new employees for the home health receptionist position as well as provide refresher training when needed Contacts the patient to verify information to include address, insurance, pertinent information and provides a date for their first initial visit with the clinician Enters all data entry of patient information into EMR and uploads any necessary paperwork pertaining to patient information for clinician review Knowledgeable and able to navigate eligibility portals for patient information / authorization information: eCW ; naviHealth ; Avality ; EPRG ; Trucare ; Waystar; UHC, Alscripst, Careport, Curaspan, Leading Reach Maintain great customer service, attention to detail, answer phone in a professional and courteous manner, good communication skills and speed Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch through the TIGER CONNECT distribution groups Responsible for reviewing and renaming all faxes that come through right fax and assign to appropriate intake specialist Review new web referrals from facility platforms, rename and assign to the appropriate intake specialist Perform general clerical duties in support of patient services; These include, but are not limited to, answering phones, copying, faxing, and reviewing incoming patient referral documentation for accuracy Responsible for checking email, TIGER CONNECT, team messaging system and voicemail to respond to time - sensitive messages from customers, leadership, lower - level management Assist in obtaining authorization for skilled nursing visits, therapy visits, and home health aide visits Ability to promote and maintain a positive attitude and encourage others to do the same Performs other job duties as assigned by direct supervisor Attends all required in-service training programs to maintain comprehensive home healthcare knowledge base Demonstrates effective time management skills by completing assignments within projected timeframes Expresses verbal and written communication in a clear, positive, and cooperative manner Demonstrates personal responsibility with regard to attendance and punctuality and adheres to the code of conduct policy set forth by UHG Promotes Agency philosophy, mission statement, and administrative policies Maintains privacy and confidentiality with regard to all patients, their families, staff, and Agency information Promotes the Agency image by adhering to the Dress Code Policy Follows the appropriate chain of command in all forms of communication Demonstrates flexibility, enthusiasm, and willingness to cooperate while working with others or in place of others as necessary You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. High School Diploma / GED OR equivalent years of work experience Must be 18 years of age OR older 1+ years of experience in a healthcare, medical office OR home health back office administrative duties 1+ years of experience with Microsoft Word / Microsoft Excel processing software Skilled in the use of computer terminals and common office devices, including printers, fax machines, and copiers. Ability to effectively understand and follow both written and verbal instructions in English. Ability to work onsite at 19500 W Interstate, San Antonio, TX Ability to work any of our full time, shift schedules during our normal business hours of 8:00 am - 5:00 pm CST, from Monday - Friday. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: Medical terminology knowledge Bilingual fluency in English and Spanish Knowledge of general office procedures Soft Skills: Typing skills should be at a minimum speed of 25 - 30+ WPM Physical and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to remain seated for prolonged periods and maintain concentration to task Ability to distinguish impressions of shape, size, distance, motion, color, and other characteristics of objects, through the eyes. Major visual functions must include far sight acuity and near acuity Must have sufficient dexterity and visual acuity to operate office machines Ability to lift 25 lbs. Ability to work in a stressful environment Positive work environment is promoted for all Agency employees Performs duties in office environment during Agency operating hours Noise level may be moderately high Requires ability to handle stressful situations with calmness and courtesy at all times Occasional need to work extended hours Ability to maintain flexibility and adaptability to the work environment is critical Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes . click apply for full job details
07/27/2026
Full time
This position is Onsite. Our office is located at 19500 W Interstate, San Antonio, TX. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Senior Clerk is responsible for quickly answering all calls and properly referring questions and issues to the appropriate back office staff. Serves as the first point of contact for the home health agency offering assistance to customers, physician office, patients, vendors and other staff members within the organization. Great customer service skills, attention to detail, and answering phone calls in a professional and courteous manner and have good communication skills and speed. Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance. Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch personnel through the TIGER CONNECT distribution groups. Enters patient information into current EMR. This position is full-time, Monday - Friday. Employees are required to wok an 8-hour shift schedule during our normal business hours of 8:00 am - 5:00 pm CST. It may be necessary, given the business need, to work occasional overtime. This will be 1:1 training with a senior lead then on-the-job training and the hours during training will be Monday - Friday, 8:00 am - 5:00 pm CST Primary Responsibilities: Collects, verifies, and records initial client information to include type of services, insurance, benefits, physician information, and patient demographics Assist in answering Inbound / Outbound calls to provide accurate, satisfactory answers to queries, concerns, and status of referral processing Requests the referral source fax, email, or utilize referral platforms for orders on all patients Review of new authorizations received for patient care visits for accuracy and uploads into patient EMR Reviews and enters home health non - admissions into current EMR Supports home health intake specialist with reviewing and entering new home health referrals Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance Able and willing to train all new employees for the home health receptionist position as well as provide refresher training when needed Contacts the patient to verify information to include address, insurance, pertinent information and provides a date for their first initial visit with the clinician Enters all data entry of patient information into EMR and uploads any necessary paperwork pertaining to patient information for clinician review Knowledgeable and able to navigate eligibility portals for patient information / authorization information: eCW ; naviHealth ; Avality ; EPRG ; Trucare ; Waystar; UHC, Alscripst, Careport, Curaspan, Leading Reach Maintain great customer service, attention to detail, answer phone in a professional and courteous manner, good communication skills and speed Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch through the TIGER CONNECT distribution groups Responsible for reviewing and renaming all faxes that come through right fax and assign to appropriate intake specialist Review new web referrals from facility platforms, rename and assign to the appropriate intake specialist Perform general clerical duties in support of patient services; These include, but are not limited to, answering phones, copying, faxing, and reviewing incoming patient referral documentation for accuracy Responsible for checking email, TIGER CONNECT, team messaging system and voicemail to respond to time - sensitive messages from customers, leadership, lower - level management Assist in obtaining authorization for skilled nursing visits, therapy visits, and home health aide visits Ability to promote and maintain a positive attitude and encourage others to do the same Performs other job duties as assigned by direct supervisor Attends all required in-service training programs to maintain comprehensive home healthcare knowledge base Demonstrates effective time management skills by completing assignments within projected timeframes Expresses verbal and written communication in a clear, positive, and cooperative manner Demonstrates personal responsibility with regard to attendance and punctuality and adheres to the code of conduct policy set forth by UHG Promotes Agency philosophy, mission statement, and administrative policies Maintains privacy and confidentiality with regard to all patients, their families, staff, and Agency information Promotes the Agency image by adhering to the Dress Code Policy Follows the appropriate chain of command in all forms of communication Demonstrates flexibility, enthusiasm, and willingness to cooperate while working with others or in place of others as necessary You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. High School Diploma / GED OR equivalent years of work experience Must be 18 years of age OR older 1+ years of experience in a healthcare, medical office OR home health back office administrative duties 1+ years of experience with Microsoft Word / Microsoft Excel processing software Skilled in the use of computer terminals and common office devices, including printers, fax machines, and copiers. Ability to effectively understand and follow both written and verbal instructions in English. Ability to work onsite at 19500 W Interstate, San Antonio, TX Ability to work any of our full time, shift schedules during our normal business hours of 8:00 am - 5:00 pm CST, from Monday - Friday. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: Medical terminology knowledge Bilingual fluency in English and Spanish Knowledge of general office procedures Soft Skills: Typing skills should be at a minimum speed of 25 - 30+ WPM Physical and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to remain seated for prolonged periods and maintain concentration to task Ability to distinguish impressions of shape, size, distance, motion, color, and other characteristics of objects, through the eyes. Major visual functions must include far sight acuity and near acuity Must have sufficient dexterity and visual acuity to operate office machines Ability to lift 25 lbs. Ability to work in a stressful environment Positive work environment is promoted for all Agency employees Performs duties in office environment during Agency operating hours Noise level may be moderately high Requires ability to handle stressful situations with calmness and courtesy at all times Occasional need to work extended hours Ability to maintain flexibility and adaptability to the work environment is critical Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes . click apply for full job details
This position is Onsite. Our office is located at 19500 W Interstate, San Antonio, TX. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Senior Clerk is responsible for quickly answering all calls and properly referring questions and issues to the appropriate back office staff. Serves as the first point of contact for the home health agency offering assistance to customers, physician office, patients, vendors and other staff members within the organization. Great customer service skills, attention to detail, and answering phone calls in a professional and courteous manner and have good communication skills and speed. Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance. Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch personnel through the TIGER CONNECT distribution groups. Enters patient information into current EMR. This position is full-time, Monday - Friday. Employees are required to wok an 8-hour shift schedule during our normal business hours of 8:00 am - 5:00 pm CST. It may be necessary, given the business need, to work occasional overtime. This will be 1:1 training with a senior lead then on-the-job training and the hours during training will be Monday - Friday, 8:00 am - 5:00 pm CST Primary Responsibilities: Collects, verifies, and records initial client information to include type of services, insurance, benefits, physician information, and patient demographics Assist in answering Inbound / Outbound calls to provide accurate, satisfactory answers to queries, concerns, and status of referral processing Requests the referral source fax, email, or utilize referral platforms for orders on all patients Review of new authorizations received for patient care visits for accuracy and uploads into patient EMR Reviews and enters home health non - admissions into current EMR Supports home health intake specialist with reviewing and entering new home health referrals Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance Able and willing to train all new employees for the home health receptionist position as well as provide refresher training when needed Contacts the patient to verify information to include address, insurance, pertinent information and provides a date for their first initial visit with the clinician Enters all data entry of patient information into EMR and uploads any necessary paperwork pertaining to patient information for clinician review Knowledgeable and able to navigate eligibility portals for patient information / authorization information: eCW ; naviHealth ; Avality ; EPRG ; Trucare ; Waystar; UHC, Alscripst, Careport, Curaspan, Leading Reach Maintain great customer service, attention to detail, answer phone in a professional and courteous manner, good communication skills and speed Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch through the TIGER CONNECT distribution groups Responsible for reviewing and renaming all faxes that come through right fax and assign to appropriate intake specialist Review new web referrals from facility platforms, rename and assign to the appropriate intake specialist Perform general clerical duties in support of patient services; These include, but are not limited to, answering phones, copying, faxing, and reviewing incoming patient referral documentation for accuracy Responsible for checking email, TIGER CONNECT, team messaging system and voicemail to respond to time - sensitive messages from customers, leadership, lower - level management Assist in obtaining authorization for skilled nursing visits, therapy visits, and home health aide visits Ability to promote and maintain a positive attitude and encourage others to do the same Performs other job duties as assigned by direct supervisor Attends all required in-service training programs to maintain comprehensive home healthcare knowledge base Demonstrates effective time management skills by completing assignments within projected timeframes Expresses verbal and written communication in a clear, positive, and cooperative manner Demonstrates personal responsibility with regard to attendance and punctuality and adheres to the code of conduct policy set forth by UHG Promotes Agency philosophy, mission statement, and administrative policies Maintains privacy and confidentiality with regard to all patients, their families, staff, and Agency information Promotes the Agency image by adhering to the Dress Code Policy Follows the appropriate chain of command in all forms of communication Demonstrates flexibility, enthusiasm, and willingness to cooperate while working with others or in place of others as necessary You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. High School Diploma / GED OR equivalent years of work experience Must be 18 years of age OR older 1+ years of experience in a healthcare, medical office OR home health back office administrative duties 1+ years of experience with Microsoft Word / Microsoft Excel processing software Skilled in the use of computer terminals and common office devices, including printers, fax machines, and copiers. Ability to effectively understand and follow both written and verbal instructions in English. Ability to work onsite at 19500 W Interstate, San Antonio, TX Ability to work any of our full time, shift schedules during our normal business hours of 8:00 am - 5:00 pm CST, from Monday - Friday. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: Medical terminology knowledge Bilingual fluency in English and Spanish Knowledge of general office procedures Soft Skills: Typing skills should be at a minimum speed of 25 - 30+ WPM Physical and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to remain seated for prolonged periods and maintain concentration to task Ability to distinguish impressions of shape, size, distance, motion, color, and other characteristics of objects, through the eyes. Major visual functions must include far sight acuity and near acuity Must have sufficient dexterity and visual acuity to operate office machines Ability to lift 25 lbs. Ability to work in a stressful environment Positive work environment is promoted for all Agency employees Performs duties in office environment during Agency operating hours Noise level may be moderately high Requires ability to handle stressful situations with calmness and courtesy at all times Occasional need to work extended hours Ability to maintain flexibility and adaptability to the work environment is critical Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes . click apply for full job details
07/27/2026
Full time
This position is Onsite. Our office is located at 19500 W Interstate, San Antonio, TX. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Senior Clerk is responsible for quickly answering all calls and properly referring questions and issues to the appropriate back office staff. Serves as the first point of contact for the home health agency offering assistance to customers, physician office, patients, vendors and other staff members within the organization. Great customer service skills, attention to detail, and answering phone calls in a professional and courteous manner and have good communication skills and speed. Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance. Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch personnel through the TIGER CONNECT distribution groups. Enters patient information into current EMR. This position is full-time, Monday - Friday. Employees are required to wok an 8-hour shift schedule during our normal business hours of 8:00 am - 5:00 pm CST. It may be necessary, given the business need, to work occasional overtime. This will be 1:1 training with a senior lead then on-the-job training and the hours during training will be Monday - Friday, 8:00 am - 5:00 pm CST Primary Responsibilities: Collects, verifies, and records initial client information to include type of services, insurance, benefits, physician information, and patient demographics Assist in answering Inbound / Outbound calls to provide accurate, satisfactory answers to queries, concerns, and status of referral processing Requests the referral source fax, email, or utilize referral platforms for orders on all patients Review of new authorizations received for patient care visits for accuracy and uploads into patient EMR Reviews and enters home health non - admissions into current EMR Supports home health intake specialist with reviewing and entering new home health referrals Performs quality assurance on all referral processing to ensure minimal errors and provide feedback to central intake management of current team performance Able and willing to train all new employees for the home health receptionist position as well as provide refresher training when needed Contacts the patient to verify information to include address, insurance, pertinent information and provides a date for their first initial visit with the clinician Enters all data entry of patient information into EMR and uploads any necessary paperwork pertaining to patient information for clinician review Knowledgeable and able to navigate eligibility portals for patient information / authorization information: eCW ; naviHealth ; Avality ; EPRG ; Trucare ; Waystar; UHC, Alscripst, Careport, Curaspan, Leading Reach Maintain great customer service, attention to detail, answer phone in a professional and courteous manner, good communication skills and speed Manages messages sent through messaging system TIGER CONNECT from the answering service and ensures they are distributed to the appropriate branch through the TIGER CONNECT distribution groups Responsible for reviewing and renaming all faxes that come through right fax and assign to appropriate intake specialist Review new web referrals from facility platforms, rename and assign to the appropriate intake specialist Perform general clerical duties in support of patient services; These include, but are not limited to, answering phones, copying, faxing, and reviewing incoming patient referral documentation for accuracy Responsible for checking email, TIGER CONNECT, team messaging system and voicemail to respond to time - sensitive messages from customers, leadership, lower - level management Assist in obtaining authorization for skilled nursing visits, therapy visits, and home health aide visits Ability to promote and maintain a positive attitude and encourage others to do the same Performs other job duties as assigned by direct supervisor Attends all required in-service training programs to maintain comprehensive home healthcare knowledge base Demonstrates effective time management skills by completing assignments within projected timeframes Expresses verbal and written communication in a clear, positive, and cooperative manner Demonstrates personal responsibility with regard to attendance and punctuality and adheres to the code of conduct policy set forth by UHG Promotes Agency philosophy, mission statement, and administrative policies Maintains privacy and confidentiality with regard to all patients, their families, staff, and Agency information Promotes the Agency image by adhering to the Dress Code Policy Follows the appropriate chain of command in all forms of communication Demonstrates flexibility, enthusiasm, and willingness to cooperate while working with others or in place of others as necessary You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. High School Diploma / GED OR equivalent years of work experience Must be 18 years of age OR older 1+ years of experience in a healthcare, medical office OR home health back office administrative duties 1+ years of experience with Microsoft Word / Microsoft Excel processing software Skilled in the use of computer terminals and common office devices, including printers, fax machines, and copiers. Ability to effectively understand and follow both written and verbal instructions in English. Ability to work onsite at 19500 W Interstate, San Antonio, TX Ability to work any of our full time, shift schedules during our normal business hours of 8:00 am - 5:00 pm CST, from Monday - Friday. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: Medical terminology knowledge Bilingual fluency in English and Spanish Knowledge of general office procedures Soft Skills: Typing skills should be at a minimum speed of 25 - 30+ WPM Physical and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to remain seated for prolonged periods and maintain concentration to task Ability to distinguish impressions of shape, size, distance, motion, color, and other characteristics of objects, through the eyes. Major visual functions must include far sight acuity and near acuity Must have sufficient dexterity and visual acuity to operate office machines Ability to lift 25 lbs. Ability to work in a stressful environment Positive work environment is promoted for all Agency employees Performs duties in office environment during Agency operating hours Noise level may be moderately high Requires ability to handle stressful situations with calmness and courtesy at all times Occasional need to work extended hours Ability to maintain flexibility and adaptability to the work environment is critical Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes . click apply for full job details
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Positions in this function perform advanced Practice Support Assistant duties with a high level of autonomy and competency. Serves as a key member of the medical team, delivering excellent customer service and supporting strong patient-clinician relationships. In addition to core responsibilities, handles administrative tasks, which vary by department. Schedule: Monday - Friday, 8:30am - 5pm Location: 291 Independence Dr. Chestnut Hill, MA Primary Responsibilities: Serve as a role model and mentor for support staff; assist with onboarding and training Manage complex scheduling tasks, including appointment booking and patient outreach Ensure accurate data collection and reporting, handle follow-up activities and referral tracking Deliver exceptional customer service, resolving escalated issues and supporting patient satisfaction Oversee waiting room operations, verify patient information, and assist with check-in/check-out processes Complete and process forms, prior authorizations, prescription renewals, and other documentation Collaborate with supervisors on coverage and workflow; lead huddles as needed Participate in quality improvement initiatives and special projects You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 1+ years of customer service or healthcare experience Access to reliable transportation & valid US driver's license Preferred Qualifications: Associate's Degree in Medical Office Administration Program Proven solid technical proficiency in Microsoft Office, scheduling software and electronic medical records systems (Epic or equivalent) Proven solid problem solving and complex patient management skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. ,
07/27/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Positions in this function perform advanced Practice Support Assistant duties with a high level of autonomy and competency. Serves as a key member of the medical team, delivering excellent customer service and supporting strong patient-clinician relationships. In addition to core responsibilities, handles administrative tasks, which vary by department. Schedule: Monday - Friday, 8:30am - 5pm Location: 291 Independence Dr. Chestnut Hill, MA Primary Responsibilities: Serve as a role model and mentor for support staff; assist with onboarding and training Manage complex scheduling tasks, including appointment booking and patient outreach Ensure accurate data collection and reporting, handle follow-up activities and referral tracking Deliver exceptional customer service, resolving escalated issues and supporting patient satisfaction Oversee waiting room operations, verify patient information, and assist with check-in/check-out processes Complete and process forms, prior authorizations, prescription renewals, and other documentation Collaborate with supervisors on coverage and workflow; lead huddles as needed Participate in quality improvement initiatives and special projects You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 1+ years of customer service or healthcare experience Access to reliable transportation & valid US driver's license Preferred Qualifications: Associate's Degree in Medical Office Administration Program Proven solid technical proficiency in Microsoft Office, scheduling software and electronic medical records systems (Epic or equivalent) Proven solid problem solving and complex patient management skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. ,
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. ProHealth Physicians has an immediate opening for a friendly, patient-focused and detail-oriented Medical Receptionist in our growing team. The position is full-time (40 hours/week) Monday - Friday. This position will support the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments and maintaining demographic information. Additionally, they will routinely use the electronic health record (EHR) according to ProHealth policies and standard workflows. May be asked to float to local practices in the region for coverage depending on business need. Schedule: FT, 40 hours, Monday - Friday. Will work an 8-hr shift between the hours of 7:15am - 5:30pm. Schedule will be determined upon hire. Location: 2 ELIZABETH ST BETHEL, CT Dept: Internal Medicine Primary Responsibilities: Conduct check-in and check-out process Answer incoming calls and use EHR to document details of patient inquiries Conduct outreach to patients requiring appointments or service follow-up Schedule appointments using standard scheduling protocols Manage administrative in-basket pools and work queues Scan documents into the EHR per standard protocols Balance payments and prepare deposits Protect patients' rights by maintaining confidentiality of medical, personal and financial information Provide coverage at other ProHealth locations on an ad hoc basis Perform other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 1+ years of receptionist or customer service experience Intermediate level of computer proficiency with Microsoft Office Access to reliable transportation and valid US driver's license Preferred Qualifications: Experience working in a primary care setting Experience working with EPIC Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
07/27/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. ProHealth Physicians has an immediate opening for a friendly, patient-focused and detail-oriented Medical Receptionist in our growing team. The position is full-time (40 hours/week) Monday - Friday. This position will support the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments and maintaining demographic information. Additionally, they will routinely use the electronic health record (EHR) according to ProHealth policies and standard workflows. May be asked to float to local practices in the region for coverage depending on business need. Schedule: FT, 40 hours, Monday - Friday. Will work an 8-hr shift between the hours of 7:15am - 5:30pm. Schedule will be determined upon hire. Location: 2 ELIZABETH ST BETHEL, CT Dept: Internal Medicine Primary Responsibilities: Conduct check-in and check-out process Answer incoming calls and use EHR to document details of patient inquiries Conduct outreach to patients requiring appointments or service follow-up Schedule appointments using standard scheduling protocols Manage administrative in-basket pools and work queues Scan documents into the EHR per standard protocols Balance payments and prepare deposits Protect patients' rights by maintaining confidentiality of medical, personal and financial information Provide coverage at other ProHealth locations on an ad hoc basis Perform other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 1+ years of receptionist or customer service experience Intermediate level of computer proficiency with Microsoft Office Access to reliable transportation and valid US driver's license Preferred Qualifications: Experience working in a primary care setting Experience working with EPIC Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Medical Receptionist, internally known as a Member Support Specialist at one of our offices presently focused on our Senior Health member population (age 65+), you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 1 year of experience in high touch customer or patient facing roles Strong written and verbal communication skills Strong written and verbal communication skills in English, bilingual applicants encouraged to apply Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Competitive salary: the base pay for this position is $18.00 per hour based on a full time schedule. This is a full-time role based in-person with our team and patients at offices in Peoria at 6611 W. Peoria Ave working Monday-Friday, 8:00am-5:00pm. Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
07/27/2026
Full time
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Medical Receptionist, internally known as a Member Support Specialist at one of our offices presently focused on our Senior Health member population (age 65+), you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 1 year of experience in high touch customer or patient facing roles Strong written and verbal communication skills Strong written and verbal communication skills in English, bilingual applicants encouraged to apply Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Competitive salary: the base pay for this position is $18.00 per hour based on a full time schedule. This is a full-time role based in-person with our team and patients at offices in Peoria at 6611 W. Peoria Ave working Monday-Friday, 8:00am-5:00pm. Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Medical Receptionist, internally known as a Member Support Specialist at one of our offices presently focused on our Senior Health member population (age 65+), you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 1 year of experience in high touch customer or patient facing roles Strong written and verbal communication skills Strong written and verbal communication skills in English, bilingual applicants encouraged to apply Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Competitive salary: the base pay for this position is $18.00 per hour based on a full time schedule. This is a full-time role based in-person with our team and patients at offices in Sun City at 10001 W Bell Rd, Sun City, AZ 85351 working Monday-Friday, 8:00am-5:00pm. Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
07/27/2026
Full time
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Medical Receptionist, internally known as a Member Support Specialist at one of our offices presently focused on our Senior Health member population (age 65+), you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 1 year of experience in high touch customer or patient facing roles Strong written and verbal communication skills Strong written and verbal communication skills in English, bilingual applicants encouraged to apply Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Competitive salary: the base pay for this position is $18.00 per hour based on a full time schedule. This is a full-time role based in-person with our team and patients at offices in Sun City at 10001 W Bell Rd, Sun City, AZ 85351 working Monday-Friday, 8:00am-5:00pm. Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Medical Receptionist, internally known as a Member Support Specialist at one of our offices presently focused on our Senior Health member population (age 65+), you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 1 year of experience in high touch customer or patient facing roles Strong written and verbal communication skills Strong written and verbal communication skills in English, bilingual applicants encouraged to apply Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Competitive salary: the base pay for this position is $18.00 per hour based on a full time schedule. This is a full-time role based in-person with our team and patients at offices in Surprise, AZ, working Monday-Friday, 8:00am-5:00pm. Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
07/27/2026
Full time
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Medical Receptionist, internally known as a Member Support Specialist at one of our offices presently focused on our Senior Health member population (age 65+), you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 1 year of experience in high touch customer or patient facing roles Strong written and verbal communication skills Strong written and verbal communication skills in English, bilingual applicants encouraged to apply Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Competitive salary: the base pay for this position is $18.00 per hour based on a full time schedule. This is a full-time role based in-person with our team and patients at offices in Surprise, AZ, working Monday-Friday, 8:00am-5:00pm. Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
A receptionist is the vital first point of contact in a healthcare facility. Operating in a fast paced environment, must maintain patient confidentiality and handle routine forms while delivering exceptional customer service.
07/27/2026
Full time
A receptionist is the vital first point of contact in a healthcare facility. Operating in a fast paced environment, must maintain patient confidentiality and handle routine forms while delivering exceptional customer service.
Description Maine Medical Center Clerical/Administrative Support Req #: 86885 For a limited time MaineHealth is offering a $3,000 sign on bonuses forNursing Unit Secretaries:Eligible candidates are hired (offer accepted) into a Full or Part time NUS position.Bonus amount prorated for Part time hires, per diem hires are ineligible.Current MaineHealth member employees are ineligible; former MaineHealth Members are ineligible until greater than 6 months separation from employment.Nursing Unit Secretary - Cancer CareLocation:22 Bramhall Street, PortlandSchedule:36 hours per week/NIGHT shift. three, 12-hour shifts. 7:00PM to 7:30AMRemote:On-site only (no remote flexibility)TheNursing Unit Secretaryprovides clerical, receptionist, and administrative support to the Medical Oncology care team. This role serves as a key communication resource for patients, families, providers, and staff while coordinating unit activities, maintaining patient records, and supporting admissions, discharges, transfers, and scheduling functions. The Nursing Unit Secretary helps ensure efficient operations and a positive patient experience in a fast-paced inpatient oncology setting.About the UnitCFT7 is a 32-bed Medical Oncology unit that provides both acute care and intermediate-level care for adult patients with cancer and hematologic disorders Summary:The Nursing Unit Secretary role performs clerical, receptionist, and transporter duties. Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: High School diploma or GED preferred. License/Certifications: Current BLS certification preferred or may be required based on location. Experience: One year of hospital or health care setting preferred. Additional Information: MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally. We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage. The pay range for this position is $19.10to $22.53 per hour. Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE). In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives. If you have questions about this role, please contact Hiring Scam Alert MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending If you suspect fraudulent activity, please report it immediately to . Notice Regarding Maine Employer Surveillance Statute:Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras. Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.
07/26/2026
Description Maine Medical Center Clerical/Administrative Support Req #: 86885 For a limited time MaineHealth is offering a $3,000 sign on bonuses forNursing Unit Secretaries:Eligible candidates are hired (offer accepted) into a Full or Part time NUS position.Bonus amount prorated for Part time hires, per diem hires are ineligible.Current MaineHealth member employees are ineligible; former MaineHealth Members are ineligible until greater than 6 months separation from employment.Nursing Unit Secretary - Cancer CareLocation:22 Bramhall Street, PortlandSchedule:36 hours per week/NIGHT shift. three, 12-hour shifts. 7:00PM to 7:30AMRemote:On-site only (no remote flexibility)TheNursing Unit Secretaryprovides clerical, receptionist, and administrative support to the Medical Oncology care team. This role serves as a key communication resource for patients, families, providers, and staff while coordinating unit activities, maintaining patient records, and supporting admissions, discharges, transfers, and scheduling functions. The Nursing Unit Secretary helps ensure efficient operations and a positive patient experience in a fast-paced inpatient oncology setting.About the UnitCFT7 is a 32-bed Medical Oncology unit that provides both acute care and intermediate-level care for adult patients with cancer and hematologic disorders Summary:The Nursing Unit Secretary role performs clerical, receptionist, and transporter duties. Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: High School diploma or GED preferred. License/Certifications: Current BLS certification preferred or may be required based on location. Experience: One year of hospital or health care setting preferred. Additional Information: MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally. We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage. The pay range for this position is $19.10to $22.53 per hour. Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE). In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives. If you have questions about this role, please contact Hiring Scam Alert MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending If you suspect fraudulent activity, please report it immediately to . Notice Regarding Maine Employer Surveillance Statute:Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras. Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities The Health Unit Coordinator (HUC): provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties include monitoring and ordering supplies, and may also include transcribing orders to patient electronic medical record and other communication devices. communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. complements the patient care delivery model. carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. supports the healthcare team by anticipating and responding to team requests and patient needs. Qualifications High school diploma or equivalent required. Successful completion of college, HUC vocational program, or HUC Certification preferred. Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required. Exemption Status Nonexempt Compensation Detail $22.12- $31.21/ hour Benefits Eligible Yes Schedule Part Time Hours/Pay Period 40 Schedule Details 8-hr Night Shifts Weekend Schedule Every other weekend/holiday International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" . Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Cassie Schlaak Nursing Entry Level
07/24/2026
Full time
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities The Health Unit Coordinator (HUC): provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties include monitoring and ordering supplies, and may also include transcribing orders to patient electronic medical record and other communication devices. communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. complements the patient care delivery model. carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. supports the healthcare team by anticipating and responding to team requests and patient needs. Qualifications High school diploma or equivalent required. Successful completion of college, HUC vocational program, or HUC Certification preferred. Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required. Exemption Status Nonexempt Compensation Detail $22.12- $31.21/ hour Benefits Eligible Yes Schedule Part Time Hours/Pay Period 40 Schedule Details 8-hr Night Shifts Weekend Schedule Every other weekend/holiday International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" . Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Cassie Schlaak Nursing Entry Level
Hospital Practice Coordinator 3+ Month contract Opportunity This Jobot Consulting Job is hosted by: Robert Reyes Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume. Salary: $21 - $24 per hour A bit about us: Prestige Hospital System Placed in both California in a broad assessment of excellence in hospital-based patient care. Health is internationally renowned for providing patients with specialized and innovative medical care. We support our community's health with hospitals and clinics in San Francisco as well as a regional network of clinics and outpatient centers. Consistently ranked among the nation's best hospitals, particularly recognized for excellence in neurology and neurosurgery; cancer care; heart care; diabetes; ear, nose and throat care; and psychiatry and psychology, among other services. We are part of the University of California, San Francisco, one of the nation's top universities for health sciences research and higher education." Apply today to learn more! Why join us? Competitive Salary Variety of benefits and perks designed to support your well-being and professional growth. Here are some of the key benefits: Health and Medical Benefits: Comprehensive health plan options, including medical, dental, and vision coverage, as well as flexible spending accounts to offset medical costs. Retirement Benefits: Retirement plans to help you secure your financial future. Tuition Benefits: Free tuition for yourself or an immediate family member after two years of employment. Time Off: Paid and unpaid time off for vacation, personal health, and family care. Well-being Programs: Resources to support your physical, mental, and spiritual health. Employee Discounts: Discounts on sports tickets, gym memberships, event tickets, and more. Professional Development: Opportunities for growth and development through various training programs and resources. If you are passionate, thrive in a fast-paced environment and are ready to take your career to the next level, we would love to hear from you. Job Details Job Details: We are seeking a highly motivated and detail-oriented Consulting Hospital Practice Coordinator to join our dynamic healthcare team. The ideal candidate will have a strong background in healthcare front office operations, including registration, scheduling, insurance verification, authorizations, referrals, and familiarity with Epic/APeX workflows in a high-volume outpatient or hospital environment. The role demands excellent organizational, communication skills, and the ability to handle multiple tasks simultaneously. Responsibilities: Efficiently manage calendars, schedule appointments and meetings, and ensure smooth operation of day-to-day administrative tasks. Handle patient registration and scheduling, ensuring all necessary information is accurately collected and recorded. Verify patient insurance and obtain necessary authorizations for services. Process referrals and work closely with other healthcare providers to ensure seamless patient care. Manage front desk operations, including answering phones, greeting patients, and managing patient flow. Maintain patient files, ensuring all records are up-to-date and accurately filed. Use Epic/APeX systems to manage workflows, track patient information, and ensure efficient operation of the practice. Handle invoicing, expense management, and other financial tasks as required. Work independently with minimal training, demonstrating initiative and problem-solving skills. Qualifications: Minimum of 2+ years of direct healthcare front office experience. Prior experience as a Practice Coordinator, Patient Care Coordinator, Patient Service Representative, Patient Access Representative, Unit Clerk, or Medical Receptionist. Strong proficiency in Epic/APeX systems. Experience with high volume patient interaction, front desk, and phone management. Proven ability to work independently with minimal training. Excellent organizational and communication skills. Proficiency in Microsoft Office Suite, particularly Excel. Experience with leasing, invoicing, and managing expenses. Candidates who have demonstrated longevity in healthcare administrative roles will be given preference. Experience registering 60+ patients daily and working in a high-volume outpatient or hospital environment. Proven experience with insurance verification and authorizations. Previous experience working with work queues (WQs). Prior hospital and outpatient clinic experience is a plus. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
07/23/2026
Full time
Hospital Practice Coordinator 3+ Month contract Opportunity This Jobot Consulting Job is hosted by: Robert Reyes Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume. Salary: $21 - $24 per hour A bit about us: Prestige Hospital System Placed in both California in a broad assessment of excellence in hospital-based patient care. Health is internationally renowned for providing patients with specialized and innovative medical care. We support our community's health with hospitals and clinics in San Francisco as well as a regional network of clinics and outpatient centers. Consistently ranked among the nation's best hospitals, particularly recognized for excellence in neurology and neurosurgery; cancer care; heart care; diabetes; ear, nose and throat care; and psychiatry and psychology, among other services. We are part of the University of California, San Francisco, one of the nation's top universities for health sciences research and higher education." Apply today to learn more! Why join us? Competitive Salary Variety of benefits and perks designed to support your well-being and professional growth. Here are some of the key benefits: Health and Medical Benefits: Comprehensive health plan options, including medical, dental, and vision coverage, as well as flexible spending accounts to offset medical costs. Retirement Benefits: Retirement plans to help you secure your financial future. Tuition Benefits: Free tuition for yourself or an immediate family member after two years of employment. Time Off: Paid and unpaid time off for vacation, personal health, and family care. Well-being Programs: Resources to support your physical, mental, and spiritual health. Employee Discounts: Discounts on sports tickets, gym memberships, event tickets, and more. Professional Development: Opportunities for growth and development through various training programs and resources. If you are passionate, thrive in a fast-paced environment and are ready to take your career to the next level, we would love to hear from you. Job Details Job Details: We are seeking a highly motivated and detail-oriented Consulting Hospital Practice Coordinator to join our dynamic healthcare team. The ideal candidate will have a strong background in healthcare front office operations, including registration, scheduling, insurance verification, authorizations, referrals, and familiarity with Epic/APeX workflows in a high-volume outpatient or hospital environment. The role demands excellent organizational, communication skills, and the ability to handle multiple tasks simultaneously. Responsibilities: Efficiently manage calendars, schedule appointments and meetings, and ensure smooth operation of day-to-day administrative tasks. Handle patient registration and scheduling, ensuring all necessary information is accurately collected and recorded. Verify patient insurance and obtain necessary authorizations for services. Process referrals and work closely with other healthcare providers to ensure seamless patient care. Manage front desk operations, including answering phones, greeting patients, and managing patient flow. Maintain patient files, ensuring all records are up-to-date and accurately filed. Use Epic/APeX systems to manage workflows, track patient information, and ensure efficient operation of the practice. Handle invoicing, expense management, and other financial tasks as required. Work independently with minimal training, demonstrating initiative and problem-solving skills. Qualifications: Minimum of 2+ years of direct healthcare front office experience. Prior experience as a Practice Coordinator, Patient Care Coordinator, Patient Service Representative, Patient Access Representative, Unit Clerk, or Medical Receptionist. Strong proficiency in Epic/APeX systems. Experience with high volume patient interaction, front desk, and phone management. Proven ability to work independently with minimal training. Excellent organizational and communication skills. Proficiency in Microsoft Office Suite, particularly Excel. Experience with leasing, invoicing, and managing expenses. Candidates who have demonstrated longevity in healthcare administrative roles will be given preference. Experience registering 60+ patients daily and working in a high-volume outpatient or hospital environment. Proven experience with insurance verification and authorizations. Previous experience working with work queues (WQs). Prior hospital and outpatient clinic experience is a plus. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Job Description Job Description Description: Patient Access Representative Join our caring community at Sidney Regional Medical Center in Sidney, Nebraska! We are currently pursuing a positive and friendly full-time Patient Access Representative to join our Patient Access team. This position is a 32-hour work week including: 2-12-hour (7am-7pm) shifts at our Walk-in Clinic, along with 1- 8-hour (7am-4pm) shift at our main facility, along with a rotating Saturday (8am-1pm). At SRMC, our patients are our number one priority. We aim to provide extraordinary care every single day by ensuring that our patients' well-being comes first, but amazing patient care starts with YOU. Your kindness and communication skills will greatly improve their experience! Loan Repayment: SRMC is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! We provide employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness. Why Us: Panhandle Hospitality: Bring your warmth and kindness to our patients with a smile. Close-Knit Team: Small community, big heart - where every team member makes a difference. Meaningful Impact: Your dedication transforms lives and creates a supportive, caring environment. Responsibilities: Answer telephone calls and assess urgency of call. Assist or direct caller to appropriate person, contacting physician/nurse directly for urgent needs. Assist other receptionists in screening patient calls. Obtain patient health information required for admissions as required by SRMC policy. Provide excellent customer service. Regular and timely attendance, which is essential to be available and prepared for work during scheduled hours. Welcome and check in all patients. Direct patients to their appointment. Request co-pays, co-insurance, and insurance deductibles from patients upon registration. Verify eligibility of insurance on all patients at the time of or prior to admission. Obtain or verify patient information at the time of each visit and enter patient demographics into computer: proper insurance cards, company or individual responsible for payment of bill, and proper-signed consent for treatment and HIPAA patient privacy information. Assist the patient with completion of admissions forms as needed. Pre-run estimates on all scheduled Specialty Clinic patients and locate orders. Direct or accompany patients to designated service area. Run reports and assist with projects as assigned. Make account adjustments as requested. Operate specialized equipment such as multi-line phones, copiers, fax machines, printers, signature pads, and scanners. Work and maintain assigned work queues accurately and in a timely manner. Turn off all equipment at end of day. Other duties as assigned by management. Benefits: Generous paid time off. Growing 401(k) retirement program up to 5% company match. Comprehensive dental and vision insurance. Comprehensive dental, vision, disability, and accident insurance. Insurance for critical illness, health, and life. Sidney Regional Medical Center is an EEO Employer/Vet/Disabled. Requirements: High school graduate or GED. Prefer clerical/medical experience. PI8ccfa-3538
07/22/2026
Full time
Job Description Job Description Description: Patient Access Representative Join our caring community at Sidney Regional Medical Center in Sidney, Nebraska! We are currently pursuing a positive and friendly full-time Patient Access Representative to join our Patient Access team. This position is a 32-hour work week including: 2-12-hour (7am-7pm) shifts at our Walk-in Clinic, along with 1- 8-hour (7am-4pm) shift at our main facility, along with a rotating Saturday (8am-1pm). At SRMC, our patients are our number one priority. We aim to provide extraordinary care every single day by ensuring that our patients' well-being comes first, but amazing patient care starts with YOU. Your kindness and communication skills will greatly improve their experience! Loan Repayment: SRMC is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! We provide employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness. Why Us: Panhandle Hospitality: Bring your warmth and kindness to our patients with a smile. Close-Knit Team: Small community, big heart - where every team member makes a difference. Meaningful Impact: Your dedication transforms lives and creates a supportive, caring environment. Responsibilities: Answer telephone calls and assess urgency of call. Assist or direct caller to appropriate person, contacting physician/nurse directly for urgent needs. Assist other receptionists in screening patient calls. Obtain patient health information required for admissions as required by SRMC policy. Provide excellent customer service. Regular and timely attendance, which is essential to be available and prepared for work during scheduled hours. Welcome and check in all patients. Direct patients to their appointment. Request co-pays, co-insurance, and insurance deductibles from patients upon registration. Verify eligibility of insurance on all patients at the time of or prior to admission. Obtain or verify patient information at the time of each visit and enter patient demographics into computer: proper insurance cards, company or individual responsible for payment of bill, and proper-signed consent for treatment and HIPAA patient privacy information. Assist the patient with completion of admissions forms as needed. Pre-run estimates on all scheduled Specialty Clinic patients and locate orders. Direct or accompany patients to designated service area. Run reports and assist with projects as assigned. Make account adjustments as requested. Operate specialized equipment such as multi-line phones, copiers, fax machines, printers, signature pads, and scanners. Work and maintain assigned work queues accurately and in a timely manner. Turn off all equipment at end of day. Other duties as assigned by management. Benefits: Generous paid time off. Growing 401(k) retirement program up to 5% company match. Comprehensive dental and vision insurance. Comprehensive dental, vision, disability, and accident insurance. Insurance for critical illness, health, and life. Sidney Regional Medical Center is an EEO Employer/Vet/Disabled. Requirements: High school graduate or GED. Prefer clerical/medical experience. PI8ccfa-3538
Description: Join our caring community at Sidney Regional Medical Center in Sidney, Nebraska! We are currently pursuing a diligent and friendly full-time Scheduler to join our Rual Health Clinic team. At SRMC, our patients are our number one priority. We aim to provide extraordinary care every single day by ensuring that our patients' well-being comes first, but amazing patient care starts with YOU. Your patience and knowledge will greatly improve their experience! Loan Repayment: SRMC is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! We provide employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness. Why Us: Panhandle Hospitality: Bring your warmth and kindness to our patients with a smile. Close-Knit Team: Small community, big heart - where every team member makes a difference. Meaningful Impact: Your dedication transforms lives and creates a supportive, caring environment. This individual will schedule all clinic appointments or directs to nursing staff for scheduling when required. Verifies all demographics, enters/updates insurance and verifies eligibility. Communicates to the patient's expectations and/or delays at the time of arrival. Obtain patient health information required for admissions. Manages new patient paperwork and work queues to ensure timely referral appointments are scheduled. Monitors and distributes faxes as appropriate. Monitors all specialty doctor's schedules to ensure adequate patient appointments. Tracks and communicates census reports for providers. Act as back up receptionist, answering the phone, screening and directing calls. Responsibilities: Provides excellent customer services. Regular and Timely attendance. It is essential to be available and prepared for work at and during scheduled hours. Schedules all clinic appointments or directs to clinic nursing staff for scheduling when required. Resolves scheduling conflicts as needed. And answers scheduling questions. Verifies all patient demographics and current insurance policy. Communicates to the patient, at the time of scheduling expectation for the time of arrival. Assists Medical Records with scanning of patient records into the electronic medical records. Act as back up receptionist, answering the phone, screening, and directing calls. Notifies patients of changes/cancellations and prioritizes urgency of appointments for rescheduling for clinic appointments. Keep the reception area and waiting areas neat and clean. Run reports and assist with projects as assigned. Operate specialized equipment such as multi line phones, copier, fax machine, printers, signature pad and scanner. Answers telephone calls and assess urgency of call. Aids, takes messages for nursing staff, and directs caller to appropriate person, contacting physician/nurse directly for urgent needs. Works with nursing staff on the progress of the provider's daily schedule. Notifying patients of any unplanned change in the patient's appointment status. Finishes the check-in process for the patient and notifies nursing of the patient's arrival to RHC Clinic Lobby. Completes assigned schedulers work queues. Runs eligibility through TransActRX for Medicare Part D Medications to be given in the clinic setting. Reports cost and eligibility to patient and /or nurse. Employee is expected to be sufficiently knowledgeable about the legal aspects of his or her responsibilities and activities to be able to avoid inadvertent violation of State and Federal statutes and regulations. Comply with applicable laws related to their job responsibilities and refrain from knowingly participating in illegal activities or failing to meet affirmative legal duties. Carry out duties in furtherance of the commitment of the Organization to conduct itself, through the actions of its employees and agents, in an ethical manner reflecting its mission and purpose and to avoid violations of the law. Be knowledgeable of and comply with pertinent federal and state standards. Report any suspected or known illegal activity. Turn off all equipment at end of day and make sure doors are locked, forward hospital phones to Acute Care Unit Secretary. Other duties as assigned by management. Requirements: High school graduate or GED. Clerical training or experience in a medical setting preferred Active Basic Life Support (BLS) certification required Benefits: Generous paid time off. Education reimbursement opportunities. Growing 401(k) retirement program up to 5% company match. Comprehensive dental, vision, disability, and accident insurance. Insurance for critical illness, health, and life. Sidney Regional Medical Center is an EEO Employer/Vet/Disabled. Requirements: PI9d8ce3de038d-3807
07/22/2026
Full time
Description: Join our caring community at Sidney Regional Medical Center in Sidney, Nebraska! We are currently pursuing a diligent and friendly full-time Scheduler to join our Rual Health Clinic team. At SRMC, our patients are our number one priority. We aim to provide extraordinary care every single day by ensuring that our patients' well-being comes first, but amazing patient care starts with YOU. Your patience and knowledge will greatly improve their experience! Loan Repayment: SRMC is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! We provide employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness. Why Us: Panhandle Hospitality: Bring your warmth and kindness to our patients with a smile. Close-Knit Team: Small community, big heart - where every team member makes a difference. Meaningful Impact: Your dedication transforms lives and creates a supportive, caring environment. This individual will schedule all clinic appointments or directs to nursing staff for scheduling when required. Verifies all demographics, enters/updates insurance and verifies eligibility. Communicates to the patient's expectations and/or delays at the time of arrival. Obtain patient health information required for admissions. Manages new patient paperwork and work queues to ensure timely referral appointments are scheduled. Monitors and distributes faxes as appropriate. Monitors all specialty doctor's schedules to ensure adequate patient appointments. Tracks and communicates census reports for providers. Act as back up receptionist, answering the phone, screening and directing calls. Responsibilities: Provides excellent customer services. Regular and Timely attendance. It is essential to be available and prepared for work at and during scheduled hours. Schedules all clinic appointments or directs to clinic nursing staff for scheduling when required. Resolves scheduling conflicts as needed. And answers scheduling questions. Verifies all patient demographics and current insurance policy. Communicates to the patient, at the time of scheduling expectation for the time of arrival. Assists Medical Records with scanning of patient records into the electronic medical records. Act as back up receptionist, answering the phone, screening, and directing calls. Notifies patients of changes/cancellations and prioritizes urgency of appointments for rescheduling for clinic appointments. Keep the reception area and waiting areas neat and clean. Run reports and assist with projects as assigned. Operate specialized equipment such as multi line phones, copier, fax machine, printers, signature pad and scanner. Answers telephone calls and assess urgency of call. Aids, takes messages for nursing staff, and directs caller to appropriate person, contacting physician/nurse directly for urgent needs. Works with nursing staff on the progress of the provider's daily schedule. Notifying patients of any unplanned change in the patient's appointment status. Finishes the check-in process for the patient and notifies nursing of the patient's arrival to RHC Clinic Lobby. Completes assigned schedulers work queues. Runs eligibility through TransActRX for Medicare Part D Medications to be given in the clinic setting. Reports cost and eligibility to patient and /or nurse. Employee is expected to be sufficiently knowledgeable about the legal aspects of his or her responsibilities and activities to be able to avoid inadvertent violation of State and Federal statutes and regulations. Comply with applicable laws related to their job responsibilities and refrain from knowingly participating in illegal activities or failing to meet affirmative legal duties. Carry out duties in furtherance of the commitment of the Organization to conduct itself, through the actions of its employees and agents, in an ethical manner reflecting its mission and purpose and to avoid violations of the law. Be knowledgeable of and comply with pertinent federal and state standards. Report any suspected or known illegal activity. Turn off all equipment at end of day and make sure doors are locked, forward hospital phones to Acute Care Unit Secretary. Other duties as assigned by management. Requirements: High school graduate or GED. Clerical training or experience in a medical setting preferred Active Basic Life Support (BLS) certification required Benefits: Generous paid time off. Education reimbursement opportunities. Growing 401(k) retirement program up to 5% company match. Comprehensive dental, vision, disability, and accident insurance. Insurance for critical illness, health, and life. Sidney Regional Medical Center is an EEO Employer/Vet/Disabled. Requirements: PI9d8ce3de038d-3807
Join a respected healthcare system in northeastern Ohio, offering an exceptional opportunity for a skilled Urologist to join their dynamic and collaborative team. This community-based hospital, known for its dedication to quality care and patient safety, is seeking a compassionate and experienced physician to enhance their urology services. Enjoy a supportive work environment with cutting-edge technology and a patient-centered approach that emphasizes both professional fulfillment and work-life balance. Opportunity Highlights Direct hire, full-time urology position with a flexible and negotiable schedule. Approximately 17-20 patients per day in a well-equipped outpatient clinic setting. Utilize advanced technology, including the DaVinci surgical robotic system. Opportunity to perform a wide range of procedures, including advanced endoscopic techniques, laparoscopic surgeries, and more. Robust compensation package aligned with MGMA guidelines, including potential sign-on bonus and relocation allowance. Eligibility for H-1B and J-1 visa support, enhancing career opportunities for international candidates. Practice Setting and Clinical Scope Join a multispecialty group practice with over 60 providers, delivering comprehensive care to a diverse patient population. The practice offers a balanced mix of outpatient and inpatient services, with the majority of care provided in an outpatient setting. Gain access to a well-defined referral network supported by employed and affiliated primary care physicians, ensuring a steady flow of patients and diverse clinical challenges. Schedule and Assignment Details Enjoy a negotiable schedule designed to support both professional and personal commitments, with an equitable on-call rotation of 10 days per month. This structure provides predictable time off while allowing for meaningful patient interactions. The hospital is committed to supporting your professional growth and ensuring a seamless onboarding process, with credentialing typically completed within 30-60 days. Support and Work Environment Benefit from a collaborative work environment with a dedicated team of two current urologists, supported by ancillary staff including two LPNs and a receptionist. The facility is equipped with on-site laboratory and X-ray services, as well as a PVR scanner. Utilize a state-of-the-art EMR system (EPIC) to enhance patient care and streamline clinical workflows. Qualifications Board Certified or Board Eligible in Urology. Possession of an Ohio medical license or willingness to obtain one. Current BLS and ACLS certifications, or willingness to obtain. Experience with a variety of urological procedures, as specified in the requirements. Must reside within a 40-mile radius or be willing to relocate. DEA registration must be obtained prior to start. We invite you to explore this exciting opportunity to grow professionally within a community that values innovation, collaboration, and patient-centered care. Take the next step in your career and become a part of a team dedicated to making a difference in the lives of patients. Connect with us to discuss how this role aligns with your career aspirations and personal goals.
07/11/2026
Full time
Join a respected healthcare system in northeastern Ohio, offering an exceptional opportunity for a skilled Urologist to join their dynamic and collaborative team. This community-based hospital, known for its dedication to quality care and patient safety, is seeking a compassionate and experienced physician to enhance their urology services. Enjoy a supportive work environment with cutting-edge technology and a patient-centered approach that emphasizes both professional fulfillment and work-life balance. Opportunity Highlights Direct hire, full-time urology position with a flexible and negotiable schedule. Approximately 17-20 patients per day in a well-equipped outpatient clinic setting. Utilize advanced technology, including the DaVinci surgical robotic system. Opportunity to perform a wide range of procedures, including advanced endoscopic techniques, laparoscopic surgeries, and more. Robust compensation package aligned with MGMA guidelines, including potential sign-on bonus and relocation allowance. Eligibility for H-1B and J-1 visa support, enhancing career opportunities for international candidates. Practice Setting and Clinical Scope Join a multispecialty group practice with over 60 providers, delivering comprehensive care to a diverse patient population. The practice offers a balanced mix of outpatient and inpatient services, with the majority of care provided in an outpatient setting. Gain access to a well-defined referral network supported by employed and affiliated primary care physicians, ensuring a steady flow of patients and diverse clinical challenges. Schedule and Assignment Details Enjoy a negotiable schedule designed to support both professional and personal commitments, with an equitable on-call rotation of 10 days per month. This structure provides predictable time off while allowing for meaningful patient interactions. The hospital is committed to supporting your professional growth and ensuring a seamless onboarding process, with credentialing typically completed within 30-60 days. Support and Work Environment Benefit from a collaborative work environment with a dedicated team of two current urologists, supported by ancillary staff including two LPNs and a receptionist. The facility is equipped with on-site laboratory and X-ray services, as well as a PVR scanner. Utilize a state-of-the-art EMR system (EPIC) to enhance patient care and streamline clinical workflows. Qualifications Board Certified or Board Eligible in Urology. Possession of an Ohio medical license or willingness to obtain one. Current BLS and ACLS certifications, or willingness to obtain. Experience with a variety of urological procedures, as specified in the requirements. Must reside within a 40-mile radius or be willing to relocate. DEA registration must be obtained prior to start. We invite you to explore this exciting opportunity to grow professionally within a community that values innovation, collaboration, and patient-centered care. Take the next step in your career and become a part of a team dedicated to making a difference in the lives of patients. Connect with us to discuss how this role aligns with your career aspirations and personal goals.