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Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a Manager, Claims Operations to lead a team of subrogation specialists. This role leads Auto, Property or other Claims subrogation employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures. There are multiple roles available with this posting. The candidates selected may lead a Property, Auto Responder, or Auto Demander subrogation team. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. What you'll do: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners. Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory, management or senior level coaching leadership experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: 18 months direct Claims Subrogation handling experience Experience in a Claims Manager/Supervisor role Auto and/or Property Claims experience US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they've made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us. At the Y in Central Maryland, we offer a comprehensive benefits package designed to support your well-being and professional growth. Enjoy flexible schedules, competitive pay, and generous paid time off, alongside medical, dental and vision benefits, as well as dependent care FSA. We offer a generous employer contribution to the Y retirement fund, and opportunities for career advancement. Our commitment to fostering a positive work environment means you'll have access to training and development programs that align with our mission to empower individuals and strengthen communities. Join us and bring your passion to a fulfilling career where you can truly make a difference! Ho w this role contributes to the Y's mission: As a Y Head Start Early Learning Coach, you will support educational quality, Creative Curriculum implementation and positive child outcomes throughout the programs operating areas. The Early Learning Coach regularly conducts classroom observations and coaching sessions in each center, both informally and formally (utilizing our program systems and tools). You will maintain documentation to provide feedback to Teachers and Zone Managers in all areas of educational quality. You will plan and collaborate in joint sessions with Zone Managers, Curriculum & Environments Specialist and Director of Early Childhood Education to ensure that outcomes are achieved for teachers, as well as, children of all abilities. You will create an environment which fosters the social, emotional, physical, cognitive, and creative development of each child. As a Y Head Start Early Learning Coach, you'll contribute to the Y and to the broader community we serve by working with our littlest participants who are economically disadvantaged and help them prepare for success in school and life. This work is right for you if you have: • An interest in the well-being and education of young children, enthusiasm, patience, good humor, good judgment and a good spirit • Prior experience teaching and/or supervising in a Head Start setting, preferably using Creative Curriculum • The ability to clearly communicate and effectively listen to children, parents/guardians, members, and other Y associates • A BA/BS in Early Childhood Education or a related field from an accredited college or university All Y associates agree to abide by The Code of Conduct with Youth that sets clear expectations for associates and volunteers to ensure a safe and respectful environment for young people. It emphasizes treating youth with respect and fairness, avoiding inappropriate physical or verbal interactions, and adhering to established standards of affection. The policy strictly prohibits any form of abuse, bullying, or harassment and mandates the reporting of suspected mistreatment. Additionally, associates and volunteers must complete training on child abuse prevention and comply with legal reporting requirements to safeguard youth.

Job Type: Regular People are at the heart of our success. Our culture encourages collaboration, transparency, and accountability in order to generate value and achieve sustainable results. Being part of the team means committing to an environment where everyone's impact truly matters. At Agropur, each role aims to generate value and have a tangible impact on collective performance. Context to maximize your impact: Salary range 004: $69,500 - $86,900 (Salary will be determined based on skills, education, training & experience related to the position.) Work Schedule: 6:00pm-6:00am; 2-2-3 Schedule Medical, Dental, Vision, Life, Short and Long-term Disability Insurance 401(k) with 7% company contributions 3 weeks Paid Time Off Paid holidays and 2 floating holidays Paid parental leave Advancement Opportunities Where you will drive value: We are looking for a Production Supervisor in Luxemburg, WI. The Production Supervisor assists in overseeing production and packaging in the plant facility. The Production Supervisor supervises the operation of workers and equipment in the production and packaging area, while applying learned knowledge of processes involved and production methods. Oversee and supervise the daily operations of all production and packaging lines and systems. Perform the daily tasks of certain Sanitation positions based on the Plant Regulatory reports issued on an as needed basis. Completion of Master Sanitation Schedule (MSS) documents in preparation for audits with daily sign-off if required, providing appropriate information to Quality Assurance as required. Follow-up on any audit items as needed. Adhere to Agropur policies on communication and documentation with the Quality department regarding product integrity and sanitation needs. Work directly with Supervisor and/or Quality when sanitation issues require immediate attention; redirecting workers to these areas as needed. Provide updates to the Quality Department and Plant Director or Production Manager as appropriate. Ensure 'In Process' targets are met; inspect and confirm that equipment has gone through CIP and is ready for Process through Pre-Op Inspections. Support the delivery of operational excellence through excellent execution via the use of operational improvement tools such as AOS, Run to Target, Focused Improvement, and Direction Setting. Ensure all T-codes are up to date and closed out properly in SAP. Maintain and troubleshoot for equipment and production and packaging questions or issues. Involve appropriate maintenance, quality, or inventory areas as needed for assistance. Ensure In-Process samples are properly handled. Gather and review paperwork, legal charts and chemical concentrations. Ensure all employees are following proper procedures, completing safe working practices, and producing quality products. Identify and assist in implementing improvements in safety, quality, and productivity on shift. Review and assist in the follow-up on any Good Manufacturing Practices or production audit items. Communicate issues in production, sanitation, or equipment to next shift supervisor. Participate and prepare for company, customer, and third-party audits as needed. Communicate important information to all employees such as announcements, safety information, production requirements for shift, etc. Attend employee meetings. Ensure staffing is appropriate for optimal and efficient production of products; acting as backup for the production line positions as needed. Monitor employees and their breaks. Review weekly payroll time cards and sign off. Review and approve time sheets for team in a timely manner. Understand, operate, and able to train others in SAP, MES system, and RF gun. What will enable you to have an impact: High School Diploma or equivalent preferred. Associate's Degree from a two-year college or technical school in a Science, Business, Operations Management or related field preferred. Equivalent combination of education and/or experience may be considered. Minimum three (3) years manufacturing experience required. Minimum three (3) years of experience in a dairy and/or food production plant preferred. Supervisory experience preferred. Licensed cheesemaker and HTST operator within one year in position required. SAP and UKG Kronos Experience - nice to have. A role aligned with what creates the greatest collective impact. AA/EEO - Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec. Agropur uses artificial intelligence technology to assist our recruiters in screening, assessing, or selecting applicants for this position. In this text, the use of the masculine gender to designate persons is intended only to lighten the text.

Job Type: Regular People are at the heart of our success. Our culture encourages collaboration, transparency, and accountability in order to generate value and achieve sustainable results. Being part of the team means committing to an environment where everyone's impact truly matters. At Agropur, each role aims to generate value and have a tangible impact on collective performance. Context to maximize your impact: Salary range 004: $69,500 - $86,900 (Salary will be determined based on skills, education, training & experience related to the position.) Work Schedule: 6:00pm-6:00am; 2-2-3 Schedule Medical, Dental, Vision, Life, Short and Long-term Disability Insurance 401(k) with 7% company contributions 3 weeks Paid Time Off Paid holidays and 2 floating holidays Paid parental leave Advancement Opportunities Where you will drive value: We are looking for a Production Supervisor in Luxemburg, WI. The Production Supervisor assists in overseeing production and packaging in the plant facility. The Production Supervisor supervises the operation of workers and equipment in the production and packaging area, while applying learned knowledge of processes involved and production methods. Oversee and supervise the daily operations of all production and packaging lines and systems. Perform the daily tasks of certain Sanitation positions based on the Plant Regulatory reports issued on an as needed basis. Completion of Master Sanitation Schedule (MSS) documents in preparation for audits with daily sign-off if required, providing appropriate information to Quality Assurance as required. Follow-up on any audit items as needed. Adhere to Agropur policies on communication and documentation with the Quality department regarding product integrity and sanitation needs. Work directly with Supervisor and/or Quality when sanitation issues require immediate attention; redirecting workers to these areas as needed. Provide updates to the Quality Department and Plant Director or Production Manager as appropriate. Ensure 'In Process' targets are met; inspect and confirm that equipment has gone through CIP and is ready for Process through Pre-Op Inspections. Support the delivery of operational excellence through excellent execution via the use of operational improvement tools such as AOS, Run to Target, Focused Improvement, and Direction Setting. Ensure all T-codes are up to date and closed out properly in SAP. Maintain and troubleshoot for equipment and production and packaging questions or issues. Involve appropriate maintenance, quality, or inventory areas as needed for assistance. Ensure In-Process samples are properly handled. Gather and review paperwork, legal charts and chemical concentrations. Ensure all employees are following proper procedures, completing safe working practices, and producing quality products. Identify and assist in implementing improvements in safety, quality, and productivity on shift. Review and assist in the follow-up on any Good Manufacturing Practices or production audit items. Communicate issues in production, sanitation, or equipment to next shift supervisor. Participate and prepare for company, customer, and third-party audits as needed. Communicate important information to all employees such as announcements, safety information, production requirements for shift, etc. Attend employee meetings. Ensure staffing is appropriate for optimal and efficient production of products; acting as backup for the production line positions as needed. Monitor employees and their breaks. Review weekly payroll time cards and sign off. Review and approve time sheets for team in a timely manner. Understand, operate, and able to train others in SAP, MES system, and RF gun. What will enable you to have an impact: High School Diploma or equivalent preferred. Associate's Degree from a two-year college or technical school in a Science, Business, Operations Management or related field preferred. Equivalent combination of education and/or experience may be considered. Minimum three (3) years manufacturing experience required. Minimum three (3) years of experience in a dairy and/or food production plant preferred. Supervisory experience preferred. Licensed cheesemaker and HTST operator within one year in position required. SAP and UKG Kronos Experience - nice to have. A role aligned with what creates the greatest collective impact. AA/EEO - Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec. Agropur uses artificial intelligence technology to assist our recruiters in screening, assessing, or selecting applicants for this position. In this text, the use of the masculine gender to designate persons is intended only to lighten the text.

Job Type: Regular People are at the heart of our success. Our culture encourages collaboration, transparency, and accountability in order to generate value and achieve sustainable results. Being part of the team means committing to an environment where everyone's impact truly matters. At Agropur, each role aims to generate value and have a tangible impact on collective performance. Context to maximize your impact: Salary range 004: $69,500 - $86,900 (Salary will be determined based on skills, education, training & experience related to the position.) Work Schedule: 6:00pm-6:00am; 2-2-3 Schedule Medical, Dental, Vision, Life, Short and Long-term Disability Insurance 401(k) with 7% company contributions 3 weeks Paid Time Off Paid holidays and 2 floating holidays Paid parental leave Advancement Opportunities Where you will drive value: We are looking for a Production Supervisor in Luxemburg, WI. The Production Supervisor assists in overseeing production and packaging in the plant facility. The Production Supervisor supervises the operation of workers and equipment in the production and packaging area, while applying learned knowledge of processes involved and production methods. Oversee and supervise the daily operations of all production and packaging lines and systems. Perform the daily tasks of certain Sanitation positions based on the Plant Regulatory reports issued on an as needed basis. Completion of Master Sanitation Schedule (MSS) documents in preparation for audits with daily sign-off if required, providing appropriate information to Quality Assurance as required. Follow-up on any audit items as needed. Adhere to Agropur policies on communication and documentation with the Quality department regarding product integrity and sanitation needs. Work directly with Supervisor and/or Quality when sanitation issues require immediate attention; redirecting workers to these areas as needed. Provide updates to the Quality Department and Plant Director or Production Manager as appropriate. Ensure 'In Process' targets are met; inspect and confirm that equipment has gone through CIP and is ready for Process through Pre-Op Inspections. Support the delivery of operational excellence through excellent execution via the use of operational improvement tools such as AOS, Run to Target, Focused Improvement, and Direction Setting. Ensure all T-codes are up to date and closed out properly in SAP. Maintain and troubleshoot for equipment and production and packaging questions or issues. Involve appropriate maintenance, quality, or inventory areas as needed for assistance. Ensure In-Process samples are properly handled. Gather and review paperwork, legal charts and chemical concentrations. Ensure all employees are following proper procedures, completing safe working practices, and producing quality products. Identify and assist in implementing improvements in safety, quality, and productivity on shift. Review and assist in the follow-up on any Good Manufacturing Practices or production audit items. Communicate issues in production, sanitation, or equipment to next shift supervisor. Participate and prepare for company, customer, and third-party audits as needed. Communicate important information to all employees such as announcements, safety information, production requirements for shift, etc. Attend employee meetings. Ensure staffing is appropriate for optimal and efficient production of products; acting as backup for the production line positions as needed. Monitor employees and their breaks. Review weekly payroll time cards and sign off. Review and approve time sheets for team in a timely manner. Understand, operate, and able to train others in SAP, MES system, and RF gun. What will enable you to have an impact: High School Diploma or equivalent preferred. Associate's Degree from a two-year college or technical school in a Science, Business, Operations Management or related field preferred. Equivalent combination of education and/or experience may be considered. Minimum three (3) years manufacturing experience required. Minimum three (3) years of experience in a dairy and/or food production plant preferred. Supervisory experience preferred. Licensed cheesemaker and HTST operator within one year in position required. SAP and UKG Kronos Experience - nice to have. A role aligned with what creates the greatest collective impact. AA/EEO - Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec. Agropur uses artificial intelligence technology to assist our recruiters in screening, assessing, or selecting applicants for this position. In this text, the use of the masculine gender to designate persons is intended only to lighten the text.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Execute process improvements, provide feedback on the process and leads organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners. Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Current experience as a Claims Manager/Supervisor. 2+ years of experience handling total loss claims. 2+ years handling complex non-Injury auto coverage and liability decisioning. 2+ years physical damage and/or auto injury claims experience. Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals. US military experience through military service or a military spouse/domestic partner. Salary: The salary range for this position is: $103,450 - $197,730 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX; Chesapeake, VA; Tampa, FL; Colorado Springs, CO and Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Identifies and manages existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities. Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations), as well as all auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims. Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines. Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions. Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. Supports workload surges and/or Catastrophe Operations as needed. May act as an informal resource for team members with less experience. What you have: High School or General Equivalency Diploma. 1 year of injury adjusting experience. 2 years of auto liability claims adjusting experience. Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Demonstrated time-management and decision-making skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims. Ability to exercise sound financial judgment and discretion in handling insurance claims. Proficient knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. What sets you apart: Current Early Settlement or have at least one year of previous Early Settlement experience. 2 years of handling attorney represented third party injury claims. 4 or more years auto liability/casualty adjusting experience. Ongoing Professional Development with a focus on Insurance. Bachelors degree or higher. US military experience through military service or a military spouse/domestic partner. Compensation Range: The salary range for this position is: $63,590 - $121,530. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This hybrid role requires an individual to be in the office 3 days per week. This position will be based out of the following locations: San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Identifies and handles existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities. Adjusts non-attorney involved soft tissue bodily injury claims, as well as all auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on soft tissue claims. Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines. Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions. Provides advice and sets expectations into next steps to members. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. Supports workload surges and/or Catastrophe Operations as needed. What you have: High School Diploma or General Equivalency Diploma. 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims. Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations. Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. What sets you apart: 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability. 1 year auto physical damage or total loss experience. Ongoing Professional Development with a focus on Insurance. Bachelors' Degree or higher. US military experience through military service or a military spouse/domestic partner. Compensation Range: The salary range for this position is: $57,970 - $103,870. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.) Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. Within defined guidelines and framework, responsible to adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 3 months in office. This position will be based in our Colorado Springs, CO Campus locations only. Relocation assistance is not available for this position. What you'll do: Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims. Negotiates liability for comparative negligence (claimant or adverse carrier). Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability. Analyzes information obtained to establish compliance for regulatory requirements and settlement value. Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges. Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions. Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. May serve as an informal resource for team members. Applies proficient knowledge of Auto Physical Damage to adjust claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of customer service experience. 1 year of experience handling low to moderately complex auto non injury liability claims. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Experience determining auto liability coverage. Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to organize, analyze, and effectively determine risk and appropriate response. Successful completion of a job-related assessment may be required. What sets you apart: Bachelor's degree Active Adjuster's License 1-2 years recent multi-vehicle claims liability to include comparative negligence Guidewire Claims Center experience Contract Interpretation experience: Liability & Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits Arbitration/Subrogation knowledge US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $56,240.00 - 94,910.00 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.