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Medical Lab Specialist - Core Laboratory
UNC Health Chapel Hill, North Carolina
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. This position is eligible for the Clinical Laboratory Incentive Program. Summary: The UNC Medical Center Core Laboratory is currently recruiting a Medical Laboratory Specialist with technical expertise in Hematology to serve as a subject matter expert within the laboratory. Must possess a strong working knowledge of both manual and automated hematology processes, including cell identification. This position supports the technical, regulatory and safety needs of their specialized clinical area. The Specialist works in collaboration with the laboratory manager and laboratory director to address analytical problems as well as maintaining scientific oversight of routine patient testing. Responsibilities: 1. Collects and analyzes data to evaluate products, procedures, processes and laboratory or program needs. 2. Consults with healthcare providers and professionals regarding patient care and program issues. 3. Ensures compliance with regulatory guidelines. Establishes and reviews procedures and policies. 4. May monitor personnel performance, counsel employees and provide input into performance evaluations. 5. May provide input into budgetary process by identifying capital equipment needs and anticipating laboratory or program needs. 6. May teach Clinical Laboratory Science students, Pathology residents and fellows and new employees 7. Monitors daily operation of laboratory or program 8. Reviews patient testing results, quality control, maintenance, troubleshooting and management reports. Other Information Other information: Education Requirements: Bachelors degree required with a minimum of 24 semester hours of science credits. Licensure/Certification Requirements: Requires MLS/MT (ASCP), MT (NCA) or MT (AMT) certification Professional Experience Requirements: Requires three years of experience at the medical laboratory technologist, cytotechnologist, or histotechnologist level. Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: STATE Entity: UNC Medical Center Organization Unit: Core Laboratory Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $31.04 - $44.62 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: No This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.
05/04/2026
Full time
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. This position is eligible for the Clinical Laboratory Incentive Program. Summary: The UNC Medical Center Core Laboratory is currently recruiting a Medical Laboratory Specialist with technical expertise in Hematology to serve as a subject matter expert within the laboratory. Must possess a strong working knowledge of both manual and automated hematology processes, including cell identification. This position supports the technical, regulatory and safety needs of their specialized clinical area. The Specialist works in collaboration with the laboratory manager and laboratory director to address analytical problems as well as maintaining scientific oversight of routine patient testing. Responsibilities: 1. Collects and analyzes data to evaluate products, procedures, processes and laboratory or program needs. 2. Consults with healthcare providers and professionals regarding patient care and program issues. 3. Ensures compliance with regulatory guidelines. Establishes and reviews procedures and policies. 4. May monitor personnel performance, counsel employees and provide input into performance evaluations. 5. May provide input into budgetary process by identifying capital equipment needs and anticipating laboratory or program needs. 6. May teach Clinical Laboratory Science students, Pathology residents and fellows and new employees 7. Monitors daily operation of laboratory or program 8. Reviews patient testing results, quality control, maintenance, troubleshooting and management reports. Other Information Other information: Education Requirements: Bachelors degree required with a minimum of 24 semester hours of science credits. Licensure/Certification Requirements: Requires MLS/MT (ASCP), MT (NCA) or MT (AMT) certification Professional Experience Requirements: Requires three years of experience at the medical laboratory technologist, cytotechnologist, or histotechnologist level. Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: STATE Entity: UNC Medical Center Organization Unit: Core Laboratory Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $31.04 - $44.62 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: No This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.
USAA
Health Solution Specialist Mid-Level (Level 1) - Life Company
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 2 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) 3 or more years of experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/04/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 2 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) 3 or more years of experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Medical Lab Specialist - Rex Core Lab
UNC Health Raleigh, North Carolina
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Provides technical expertise in Hematology, serving as a subject matter expert within the laboratory. Monitors and directs workload while delivering consultative and diagnostic results to clinicians. Must possess a strong working knowledge of both manual and automated hematology processes, including manual cell identification. This role places a strong emphasis on staff training, education, and competency development. Responsibilities: 1. Collects and analyzes data to evaluate products, procedures, processes and laboratory or program needs. 2. Consults with healthcare providers and professionals regarding patient care and program issues. 3. Ensures compliance with regulatory guidelines. Establishes and reviews procedures and policies. 4. May monitor personnel performance, counsel employees and provide input into performance evaluations. 5. May provide input into budgetary process by identifying capital equipment needs and anticipating laboratory or program needs. 6. May teach Clinical Laboratory Science students, Pathology residents and fellows and new employees 7. Monitors daily operation of laboratory or program 8. Reviews patient testing results, quality control, maintenance, troubleshooting and management reports. Other Information Other information: Education Requirements: Bachelors degree required with a minimum of 24 semester hours of science credits. Licensure/Certification Requirements: Requires MLS/MT (ASCP), MT (NCA) or MT (AMT) certification Professional Experience Requirements: Requires three years of experience at the medical laboratory technologist, cytotechnologist, or histotechnologist level. Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: NCHEALTH Entity: UNC REX Healthcare Organization Unit: Rex Core Lab Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $31.04 - $44.62 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Raleigh Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.
05/04/2026
Full time
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Provides technical expertise in Hematology, serving as a subject matter expert within the laboratory. Monitors and directs workload while delivering consultative and diagnostic results to clinicians. Must possess a strong working knowledge of both manual and automated hematology processes, including manual cell identification. This role places a strong emphasis on staff training, education, and competency development. Responsibilities: 1. Collects and analyzes data to evaluate products, procedures, processes and laboratory or program needs. 2. Consults with healthcare providers and professionals regarding patient care and program issues. 3. Ensures compliance with regulatory guidelines. Establishes and reviews procedures and policies. 4. May monitor personnel performance, counsel employees and provide input into performance evaluations. 5. May provide input into budgetary process by identifying capital equipment needs and anticipating laboratory or program needs. 6. May teach Clinical Laboratory Science students, Pathology residents and fellows and new employees 7. Monitors daily operation of laboratory or program 8. Reviews patient testing results, quality control, maintenance, troubleshooting and management reports. Other Information Other information: Education Requirements: Bachelors degree required with a minimum of 24 semester hours of science credits. Licensure/Certification Requirements: Requires MLS/MT (ASCP), MT (NCA) or MT (AMT) certification Professional Experience Requirements: Requires three years of experience at the medical laboratory technologist, cytotechnologist, or histotechnologist level. Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: NCHEALTH Entity: UNC REX Healthcare Organization Unit: Rex Core Lab Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $31.04 - $44.62 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Raleigh Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.
USAA
Health Solution Specialist Intermediate (Level 2) - Life Company
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description USAA is currently looking for dedicated Health Solutions Specialists (Intermediate Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 1 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License Experience working with Medicare Advantage and Medicare Supplement Plans 1 or more years of experience working during the Medicare Annual Enrollment Period (AEP) Experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $45,470 - $76,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/04/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description USAA is currently looking for dedicated Health Solutions Specialists (Intermediate Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a June 8, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 1 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Life and Health License Experience working with Medicare Advantage and Medicare Supplement Plans 1 or more years of experience working during the Medicare Annual Enrollment Period (AEP) Experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $45,470 - $76,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Field Service Industrial Maintenance Specialist
Advanced Technology Services Charlotte, North Carolina
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor. Principal Duties/Responsibilities: Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools. CNC Maintenance & Repair Experience Highly Preferred. Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment. Compiles alternative packages for purposes of retrofit, upgrade, or alternative functionality of equipment. Independently performs maintenance as per industry standards; creates maintenance standards and instructions for altered or new manufacturing equipment. Directs customer counterparts in maintenance optimization efforts, reliability, and preventative maintenance processes. May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks. Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data. Compiles technical manuals, operations, and maintenance processes relevant to equipment upgrades and automation integrations. Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development. Alters, troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems. Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations. Conducts on-the-job training and leads technical programs for technical development of customers and coworkers Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions. Knowledge, Skills, Abilities (KSAs), & Competencies: Essential KSAs: High School Graduate or equivalent (GED). Associates degree with a Technical focus and 12 years of related experience in specific industry; or, 15 years of experience in specific industry. Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs. Must be able to use basic hand tools and specialized tools, and programming software as appropriate. Extensive travel required. (Local, National, International). Candidates can reside anywhere within the Continental U.S. Desirable KSAs: Experience in condition based maintenance techniques, precision mechanical alignments, maintenance of applicable process equipment, and automation integration. Robust experience in programmable logic controllers, field device troubleshooting, maintenance of electrical drive and motor systems, and motion control devices. Competencies: Communications Customer Focus Personal Discipline Safety Physical Demands and Working Conditions: While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more. Pay Range USD $47.26 - $60.43 Please note that compensation will vary based on the candidate's experience and location. ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
05/04/2026
Full time
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor. Principal Duties/Responsibilities: Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools. CNC Maintenance & Repair Experience Highly Preferred. Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment. Compiles alternative packages for purposes of retrofit, upgrade, or alternative functionality of equipment. Independently performs maintenance as per industry standards; creates maintenance standards and instructions for altered or new manufacturing equipment. Directs customer counterparts in maintenance optimization efforts, reliability, and preventative maintenance processes. May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks. Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data. Compiles technical manuals, operations, and maintenance processes relevant to equipment upgrades and automation integrations. Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development. Alters, troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems. Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations. Conducts on-the-job training and leads technical programs for technical development of customers and coworkers Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions. Knowledge, Skills, Abilities (KSAs), & Competencies: Essential KSAs: High School Graduate or equivalent (GED). Associates degree with a Technical focus and 12 years of related experience in specific industry; or, 15 years of experience in specific industry. Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs. Must be able to use basic hand tools and specialized tools, and programming software as appropriate. Extensive travel required. (Local, National, International). Candidates can reside anywhere within the Continental U.S. Desirable KSAs: Experience in condition based maintenance techniques, precision mechanical alignments, maintenance of applicable process equipment, and automation integration. Robust experience in programmable logic controllers, field device troubleshooting, maintenance of electrical drive and motor systems, and motion control devices. Competencies: Communications Customer Focus Personal Discipline Safety Physical Demands and Working Conditions: While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more. Pay Range USD $47.26 - $60.43 Please note that compensation will vary based on the candidate's experience and location. ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
USAA
Solutions Management Consultant - Life Company Health Solutions Team
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking one talented Solutions Management Consultants to join the Life Company -Health Solutions Team. As a Solutions Management Consultant, you will serve as the primary sales coach and on the job training coordinator for the Life Co. MSR distribution channels. Works with Product Owners, Process Owners, Experience Owners, and Compliance stakeholders to evaluate products, advice, and solutions to develop and deliver compliant sales strategies through training and sustainment activities designed to increase specialist effectiveness to meet member needs and business goals. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Applies advanced knowledge of retirement income solutions, life and health insurance products, long term care, investment products and related topics. Identifies opportunities to enhance product and service offerings to members and increase specialist product knowledge. Identifies and coordinates the life-cycle training needs of retirement income solutions, life and health insurance products, investment products and related topics as needed. Evaluates, develops and/or implements educational and training deliverables, such as seminars, white papers, PowerPoints, and coaching sessions, about available solutions to specialists. Analyzes business unit sales by product to monitor performance and develops and recommends strategies and best practices to meet goals. Conducts book of business or member analysis to assist specialists in identifying member needs and pipeline management Collaborates with specialists to evaluate and/or present solutions and related advice. Follows defined training routines, effectively reports activity, and manages follow up and sustainment. Develops and maintains written procedures and ensures they are current and compliant with applicable laws, rules, and regulations. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor's degree) 6 years of experience with wholesaling, sales training, and coaching, or related financial services experience . Experience working with Medicare Supplement, Medicare Advantage and Prescription Drug Plans . Advanced knowledge of life insurance products to include term, permanent, and health solutions. Knowledge of relevant industry technology applications, such as Salesforce, Conversant, CRM, MetricStream, NICE and other industry related applications. Demonstrated experience in developing communications and delivering key information effectively to stakeholders and all levels of management to influence decisions centered around sales and business optimization. Knowledgeable in the applications of Agile processes and procedures. Knowledgeable in the application of risk management framework and regulatory requirements for Life Co. What sets you apart: US military experience through military service or a military spouse/domestic partner Current / Active Life/Health license CFP Designation 10 or more years of experience with Medicare sales training and coaching on financial service products. Previous leadership experience with strong feedback delivery skills Proven track record of coaching others and driving successful behaviors. Working experience with Life, Health and Annuity products and ability to articulate complex concepts. Experience building relationships and working in a matrixed environment. Strong facilitation skills and experience building presentations. Experience utilizing financial planning tools (i.e. Life or Retirement income calculations). Compensation range: The salary range for this position is : $103,450 - $197,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/04/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking one talented Solutions Management Consultants to join the Life Company -Health Solutions Team. As a Solutions Management Consultant, you will serve as the primary sales coach and on the job training coordinator for the Life Co. MSR distribution channels. Works with Product Owners, Process Owners, Experience Owners, and Compliance stakeholders to evaluate products, advice, and solutions to develop and deliver compliant sales strategies through training and sustainment activities designed to increase specialist effectiveness to meet member needs and business goals. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Applies advanced knowledge of retirement income solutions, life and health insurance products, long term care, investment products and related topics. Identifies opportunities to enhance product and service offerings to members and increase specialist product knowledge. Identifies and coordinates the life-cycle training needs of retirement income solutions, life and health insurance products, investment products and related topics as needed. Evaluates, develops and/or implements educational and training deliverables, such as seminars, white papers, PowerPoints, and coaching sessions, about available solutions to specialists. Analyzes business unit sales by product to monitor performance and develops and recommends strategies and best practices to meet goals. Conducts book of business or member analysis to assist specialists in identifying member needs and pipeline management Collaborates with specialists to evaluate and/or present solutions and related advice. Follows defined training routines, effectively reports activity, and manages follow up and sustainment. Develops and maintains written procedures and ensures they are current and compliant with applicable laws, rules, and regulations. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor's degree) 6 years of experience with wholesaling, sales training, and coaching, or related financial services experience . Experience working with Medicare Supplement, Medicare Advantage and Prescription Drug Plans . Advanced knowledge of life insurance products to include term, permanent, and health solutions. Knowledge of relevant industry technology applications, such as Salesforce, Conversant, CRM, MetricStream, NICE and other industry related applications. Demonstrated experience in developing communications and delivering key information effectively to stakeholders and all levels of management to influence decisions centered around sales and business optimization. Knowledgeable in the applications of Agile processes and procedures. Knowledgeable in the application of risk management framework and regulatory requirements for Life Co. What sets you apart: US military experience through military service or a military spouse/domestic partner Current / Active Life/Health license CFP Designation 10 or more years of experience with Medicare sales training and coaching on financial service products. Previous leadership experience with strong feedback delivery skills Proven track record of coaching others and driving successful behaviors. Working experience with Life, Health and Annuity products and ability to articulate complex concepts. Experience building relationships and working in a matrixed environment. Strong facilitation skills and experience building presentations. Experience utilizing financial planning tools (i.e. Life or Retirement income calculations). Compensation range: The salary range for this position is : $103,450 - $197,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Field Service Industrial Maintenance Specialist
Advanced Technology Services Greenville, South Carolina
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor. Principal Duties/Responsibilities: Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools. Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment. Compiles alternative packages for purposes of retrofit, upgrade, or alternative functionality of equipment. Independently performs maintenance as per industry standards; creates maintenance standards and instructions for altered or new manufacturing equipment. Directs customer counterparts in maintenance optimization efforts, reliability, and preventative maintenance processes. May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks. Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data. Compiles technical manuals, operations, and maintenance processes relevant to equipment upgrades and automation integrations. Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development. Alters, troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems. Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations. Conducts on-the-job training and leads technical programs for technical development of customers and coworkers Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions. Knowledge, Skills, Abilities (KSAs), & Competencies: Essential KSAs: High School Graduate or equivalent (GED). Associates degree with a Technical focus and 12 years of related experience in specific industry; or, 15 years of experience in specific industry. Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs. Must be able to use basic hand tools and specialized tools, and programming software as appropriate. Extensive travel required. (Local, National) Candidates can reside anywhere within the Continental U.S. Desirable KSAs: Experience in condition based maintenance techniques, precision mechanical alignments, maintenance of applicable process equipment, and automation integration. Robust experience in programmable logic controllers, field device troubleshooting, maintenance of electrical drive and motor systems, and motion control devices. Competencies: Communications Customer Focus Personal Discipline Safety Physical Demands and Working Conditions: While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more. Pay Range USD $45.00 - $57.56 Please note that compensation will vary based on the candidate's experience and location. ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
05/04/2026
Full time
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor. Principal Duties/Responsibilities: Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools. Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment. Compiles alternative packages for purposes of retrofit, upgrade, or alternative functionality of equipment. Independently performs maintenance as per industry standards; creates maintenance standards and instructions for altered or new manufacturing equipment. Directs customer counterparts in maintenance optimization efforts, reliability, and preventative maintenance processes. May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks. Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data. Compiles technical manuals, operations, and maintenance processes relevant to equipment upgrades and automation integrations. Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development. Alters, troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems. Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations. Conducts on-the-job training and leads technical programs for technical development of customers and coworkers Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions. Knowledge, Skills, Abilities (KSAs), & Competencies: Essential KSAs: High School Graduate or equivalent (GED). Associates degree with a Technical focus and 12 years of related experience in specific industry; or, 15 years of experience in specific industry. Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs. Must be able to use basic hand tools and specialized tools, and programming software as appropriate. Extensive travel required. (Local, National) Candidates can reside anywhere within the Continental U.S. Desirable KSAs: Experience in condition based maintenance techniques, precision mechanical alignments, maintenance of applicable process equipment, and automation integration. Robust experience in programmable logic controllers, field device troubleshooting, maintenance of electrical drive and motor systems, and motion control devices. Competencies: Communications Customer Focus Personal Discipline Safety Physical Demands and Working Conditions: While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more. Pay Range USD $45.00 - $57.56 Please note that compensation will vary based on the candidate's experience and location. ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
Sysco
Director Business Specialist
Sysco Miami, Florida
POSITION SUMMARY The Director of Business Specialists is an equal member of the senior sales leadership team. This position will be included in all strategic planning, decisions, and execution as it pertains to region sales. The senior sales leadership team will consist of the VP, Region Sales, Director, Local Sales, Director, New Business Development, Director, Sales Strategy & Operations, Director, Contract Sales and Director, Business Specialist. Through the senior sales leadership team this position will drive the region's strategic plan for growing sales, increasing penetration and reducing lost business. Specifically, this leadership role is responsible for driving the performance management, coaching, and deployment of the region's specialist resources with the goal of enhancing the customer experience and achieving the region's financial plan. As noted in Sysco's Leadership Framework; On-target performance includes exhibiting the following framework components; Core Qualities, Shaping the Future, Delivering Business Results and Leading People. Up to 50% travel within region required. RESPONSIBILITIES Lead a high-performing regional team of specialists to secure new business and increase penetration in alignment with region's financial plan Develop and execute targeted specialist strategies to acquire new business, penetrate existing accounts, and minimize lost business across categories, specialty segments, and Sysco brand Under the direction of the region VP of Sales; support or lead the coordination and execution of corporate, market, or region initiatives Drive team selling efforts around new business, lost business and penetration of existing accounts, aligning specialist resources toward unified goals Cultivate a culture of team sales excellence through clear communication of specific, timebound goals and by upholding a metrics driven performance management strategy Coach specialists on developmental opportunities and ensure there is a robust and measurable plan in place to deliver against individual and region results Interpret and harness data insights to provide feedback to the team, align priorities, and discover profitable business opportunities and focus areas Utilize KPIs/metrics to evaluate the effectiveness of business specialist growth strategies including specialist deployment and performance manage the team to deliver results Establish clear expectations and advocate best practices regarding utilizing Salesforce (Sysco's CRM tool) as the primary sales communication, collaboration and analytical tool Drive brand and specialty focus, and champion innovative items and Category Management conversion products through support of merchandising As the region's Specialty company relationship owner, create clear lines of communication and partnership and identify additional opportunities to unlock growth Communicate growth and retention opportunities to a broad range of stakeholders, including the region VP and Directors of Region Sales on a frequent basis Determine the best usage of specialists as direct customer sales resources to support industry and region special events with Sales and Marketing Support the development of Emerging/Local Contract Customer concepts both originating in the region and market QUALIFICATIONS Education/Experience: Minimum: Bachelor's degree in a related field or 5 years managing professional sales team in the foodservice industry and 5+ years leading a B2B sales team in a professional sales environment, with demonstrated success in contract sales Note to HR : Incumbents in role excused from bachelor's degree requirement Knowledge & Skills: Strong financial acumen and ability to properly plan and execute business plans Embraces change and champions corporate initiatives Demonstrated ability to coach and mentor associates and peers Track record of success in the area of consultative selling, networking and negotiations Proficient communication and interpersonal skills and ability to work with and influence a variety of key stakeholders Experience building trust with prospective customers and securing new business Strong business and restaurant operations acumen to manage sophisticated customers Analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth Proficient in Microsoft Applications Suite (Word, Excel, PowerPoint, Outlook) Demonstrated ability to deliver against deadlines and produce high-quality results (accuracy, thoroughness in the deliverables they are producing) Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time Understanding of marketing principles, product lines, ordering procedures and Sysco's credit terms
05/04/2026
Full time
POSITION SUMMARY The Director of Business Specialists is an equal member of the senior sales leadership team. This position will be included in all strategic planning, decisions, and execution as it pertains to region sales. The senior sales leadership team will consist of the VP, Region Sales, Director, Local Sales, Director, New Business Development, Director, Sales Strategy & Operations, Director, Contract Sales and Director, Business Specialist. Through the senior sales leadership team this position will drive the region's strategic plan for growing sales, increasing penetration and reducing lost business. Specifically, this leadership role is responsible for driving the performance management, coaching, and deployment of the region's specialist resources with the goal of enhancing the customer experience and achieving the region's financial plan. As noted in Sysco's Leadership Framework; On-target performance includes exhibiting the following framework components; Core Qualities, Shaping the Future, Delivering Business Results and Leading People. Up to 50% travel within region required. RESPONSIBILITIES Lead a high-performing regional team of specialists to secure new business and increase penetration in alignment with region's financial plan Develop and execute targeted specialist strategies to acquire new business, penetrate existing accounts, and minimize lost business across categories, specialty segments, and Sysco brand Under the direction of the region VP of Sales; support or lead the coordination and execution of corporate, market, or region initiatives Drive team selling efforts around new business, lost business and penetration of existing accounts, aligning specialist resources toward unified goals Cultivate a culture of team sales excellence through clear communication of specific, timebound goals and by upholding a metrics driven performance management strategy Coach specialists on developmental opportunities and ensure there is a robust and measurable plan in place to deliver against individual and region results Interpret and harness data insights to provide feedback to the team, align priorities, and discover profitable business opportunities and focus areas Utilize KPIs/metrics to evaluate the effectiveness of business specialist growth strategies including specialist deployment and performance manage the team to deliver results Establish clear expectations and advocate best practices regarding utilizing Salesforce (Sysco's CRM tool) as the primary sales communication, collaboration and analytical tool Drive brand and specialty focus, and champion innovative items and Category Management conversion products through support of merchandising As the region's Specialty company relationship owner, create clear lines of communication and partnership and identify additional opportunities to unlock growth Communicate growth and retention opportunities to a broad range of stakeholders, including the region VP and Directors of Region Sales on a frequent basis Determine the best usage of specialists as direct customer sales resources to support industry and region special events with Sales and Marketing Support the development of Emerging/Local Contract Customer concepts both originating in the region and market QUALIFICATIONS Education/Experience: Minimum: Bachelor's degree in a related field or 5 years managing professional sales team in the foodservice industry and 5+ years leading a B2B sales team in a professional sales environment, with demonstrated success in contract sales Note to HR : Incumbents in role excused from bachelor's degree requirement Knowledge & Skills: Strong financial acumen and ability to properly plan and execute business plans Embraces change and champions corporate initiatives Demonstrated ability to coach and mentor associates and peers Track record of success in the area of consultative selling, networking and negotiations Proficient communication and interpersonal skills and ability to work with and influence a variety of key stakeholders Experience building trust with prospective customers and securing new business Strong business and restaurant operations acumen to manage sophisticated customers Analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth Proficient in Microsoft Applications Suite (Word, Excel, PowerPoint, Outlook) Demonstrated ability to deliver against deadlines and produce high-quality results (accuracy, thoroughness in the deliverables they are producing) Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time Understanding of marketing principles, product lines, ordering procedures and Sysco's credit terms
Compliance Specialist
Hinderliter de Llamas & Associates Fresno, California
Company Overview The HdL Companies help cities, counties and special districts maximize revenues through research and discovery efforts, financial and economic analysis, and provision of software that supports local government operations in a variety of important ways. We are regarded as a leader, occupying a specific niche in the financial services sector, and serving over 600 local governments nationwide. Leveraging our talented team of professionals, along with leading edge software and database systems, HdL discovery efforts have recovered over $3 billion for our local government partners. Core Values HdL team members individually and collectively aspire to the following core values: Deliver Excellence In Everything - We anticipate needs and believe that delivering extraordinary service, inside and outside our organization, is key to our success. We passionately pursue excellence in everything we do. Do The Right Thing - We always act in the best interests of our company and our clients. We are respectful, have high integrity, and are accountable for our actions. Foster Relationships - We build lasting relationships based on trust with our teams and our clients. We value collaboration toward our common goals and inspire each other to improve and progress. Give Generously - We give generously of our time and resources with our teammates, clients, and communities. We impart information for best practices, encourage professional development, and support charitable community organizations. Enjoy The Journey - We enjoy our journey and enthusiastically celebrate our successes. We have fun and find fulfillment working with our colleagues and clients. Be Authentic, Grateful, and Humble - We are thankful for the success we have achieved individually and as a company and never take it for granted. Job Responsibilities Manage a large volume of inbound and outbound calls in a timely manner. Follow standard operating procedures. Research inquiries and provide solutions. Keep the pipeline full and work to improve the process. Timely and accurately record work and results. Act as a representative of our client, addressing or resolving inquiries from taxpayers via multiple channels: email, phone, fax, etc. Process inbound correspondence and forms. Resolve problems using standard procedures; looking for ways to improve overall client experience. Update, maintain, or access taxpayer accounts, transactions, or documents in proprietary system. Ensure required documentation is received and completed correctly. Successfully complete basic training. Competent in identifying qualified targets for Discovery. Able to meet department productivity and quality standards. Skills and Qualifications Professional, respectful demeanor in communicating with taxpayers, clients, and team. Maintain a deep understanding of complex municipal codes. Resolve problems of complexity and with a broad perspective; looking for ways to improve overall client or taxpayer experience. Working knowledge of business models in key discovery types. Experienced Client Services skills. Solve problems of moderate scope and complexity. Demonstrate good judgment, strong team player. Adapt well to changing priorities, influences priorities and decisions. Excellent attention to detail and high degree of accuracy and consistency. Recognize potential problems and provide alternatives that satisfy long-range plans. Proven verbal and written communication abilities and strong interpersonal skills. Demonstrated excellent organizational skills; able to multi-task, set priorities, and follow up promptly. Ability to learn and apply complex concepts in new situations. Ability to work in a team environment as well as work independently while making sound decisions. Education and Experience High School Diploma or equivalent. Sales experience a plus. Compensation The starting base salary for this Fresno position is expected to be between $ 18.00 to $20.00 per hour. Actual salary will be determined based on skills, experience (to the extent relevant) and other job-related factors, consistent with applicable law. Benefits Competitive Base Pay Opportunity to participate in 401k Medical, Dental, Vision, Life/AD&D, LTD and Employee Assistance Program Paid time off for Vacation, Sick and Holidays Employee Stock Ownership Plan (learn more about the HdL ESOP at: ) Compensation details: 18-20 Hourly Wage PIb131cd1f5-
05/04/2026
Full time
Company Overview The HdL Companies help cities, counties and special districts maximize revenues through research and discovery efforts, financial and economic analysis, and provision of software that supports local government operations in a variety of important ways. We are regarded as a leader, occupying a specific niche in the financial services sector, and serving over 600 local governments nationwide. Leveraging our talented team of professionals, along with leading edge software and database systems, HdL discovery efforts have recovered over $3 billion for our local government partners. Core Values HdL team members individually and collectively aspire to the following core values: Deliver Excellence In Everything - We anticipate needs and believe that delivering extraordinary service, inside and outside our organization, is key to our success. We passionately pursue excellence in everything we do. Do The Right Thing - We always act in the best interests of our company and our clients. We are respectful, have high integrity, and are accountable for our actions. Foster Relationships - We build lasting relationships based on trust with our teams and our clients. We value collaboration toward our common goals and inspire each other to improve and progress. Give Generously - We give generously of our time and resources with our teammates, clients, and communities. We impart information for best practices, encourage professional development, and support charitable community organizations. Enjoy The Journey - We enjoy our journey and enthusiastically celebrate our successes. We have fun and find fulfillment working with our colleagues and clients. Be Authentic, Grateful, and Humble - We are thankful for the success we have achieved individually and as a company and never take it for granted. Job Responsibilities Manage a large volume of inbound and outbound calls in a timely manner. Follow standard operating procedures. Research inquiries and provide solutions. Keep the pipeline full and work to improve the process. Timely and accurately record work and results. Act as a representative of our client, addressing or resolving inquiries from taxpayers via multiple channels: email, phone, fax, etc. Process inbound correspondence and forms. Resolve problems using standard procedures; looking for ways to improve overall client experience. Update, maintain, or access taxpayer accounts, transactions, or documents in proprietary system. Ensure required documentation is received and completed correctly. Successfully complete basic training. Competent in identifying qualified targets for Discovery. Able to meet department productivity and quality standards. Skills and Qualifications Professional, respectful demeanor in communicating with taxpayers, clients, and team. Maintain a deep understanding of complex municipal codes. Resolve problems of complexity and with a broad perspective; looking for ways to improve overall client or taxpayer experience. Working knowledge of business models in key discovery types. Experienced Client Services skills. Solve problems of moderate scope and complexity. Demonstrate good judgment, strong team player. Adapt well to changing priorities, influences priorities and decisions. Excellent attention to detail and high degree of accuracy and consistency. Recognize potential problems and provide alternatives that satisfy long-range plans. Proven verbal and written communication abilities and strong interpersonal skills. Demonstrated excellent organizational skills; able to multi-task, set priorities, and follow up promptly. Ability to learn and apply complex concepts in new situations. Ability to work in a team environment as well as work independently while making sound decisions. Education and Experience High School Diploma or equivalent. Sales experience a plus. Compensation The starting base salary for this Fresno position is expected to be between $ 18.00 to $20.00 per hour. Actual salary will be determined based on skills, experience (to the extent relevant) and other job-related factors, consistent with applicable law. Benefits Competitive Base Pay Opportunity to participate in 401k Medical, Dental, Vision, Life/AD&D, LTD and Employee Assistance Program Paid time off for Vacation, Sick and Holidays Employee Stock Ownership Plan (learn more about the HdL ESOP at: ) Compensation details: 18-20 Hourly Wage PIb131cd1f5-
Blood Bank Scientist
University Health San Antonio, Texas
POSITION SUMMARY/RESPONSIBILITIES Performs procedures for testing or analysis on specimens submitted to the laboratory. Evaluates test results for accuracy and submits results for the purpose of aiding the physician in diagnostic and therapeutic treatment of patients. Performs analyses that may involve a complex network of steps, variable fine-line discriminations of several parameters, correction of a variety of errors, and the operation and maintenance of complicated instruments. Mentors and accounts for work of trainees and other supportive technical personnel employed by the laboratory. Performs assigned duties rapidly and accurately. Plans work activities and makes decisions connected with own work. Recognizes unusual results and/or abnormalities and takes prompt and appropriate action to assure the accuracy and validity of test result. Assumes accountability for the dissemination of patient information to ensure the confidentiality and privacy of patients. Duties may also include performance of procedures associated with procurement of specimens from patients. EDUCATION/EXPERIENCE Requires at least two (2) years for experience in Transfusion Services. Bachelor's or Master's degree in a chemical, physical, biological or clinical laboratory science, or medical technology from an accredited institution OR High school graduate or equivalent AND successfully completed military training of 50 or more weeks and served as a medical laboratory specialist. LICENSURE/CERTIFICATION Certification by the American Society for Clinical Pathology Board of Certification (ASCP-BOC) or American Medical Technologists (AMT) is required OR Certification in Specialty for area of laboratory employment required without a Medical Laboratory Science (or equivalent) certification. Must maintain certification status in compliance with specifications for continuing education required by the certification agency.
05/04/2026
Full time
POSITION SUMMARY/RESPONSIBILITIES Performs procedures for testing or analysis on specimens submitted to the laboratory. Evaluates test results for accuracy and submits results for the purpose of aiding the physician in diagnostic and therapeutic treatment of patients. Performs analyses that may involve a complex network of steps, variable fine-line discriminations of several parameters, correction of a variety of errors, and the operation and maintenance of complicated instruments. Mentors and accounts for work of trainees and other supportive technical personnel employed by the laboratory. Performs assigned duties rapidly and accurately. Plans work activities and makes decisions connected with own work. Recognizes unusual results and/or abnormalities and takes prompt and appropriate action to assure the accuracy and validity of test result. Assumes accountability for the dissemination of patient information to ensure the confidentiality and privacy of patients. Duties may also include performance of procedures associated with procurement of specimens from patients. EDUCATION/EXPERIENCE Requires at least two (2) years for experience in Transfusion Services. Bachelor's or Master's degree in a chemical, physical, biological or clinical laboratory science, or medical technology from an accredited institution OR High school graduate or equivalent AND successfully completed military training of 50 or more weeks and served as a medical laboratory specialist. LICENSURE/CERTIFICATION Certification by the American Society for Clinical Pathology Board of Certification (ASCP-BOC) or American Medical Technologists (AMT) is required OR Certification in Specialty for area of laboratory employment required without a Medical Laboratory Science (or equivalent) certification. Must maintain certification status in compliance with specifications for continuing education required by the certification agency.
USAA
Property Adjuster Specialist - Field
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for the territory of East Phoenix, AZ. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to East Phoenix, AZ Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/04/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for the territory of East Phoenix, AZ. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to East Phoenix, AZ Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Emerging Accounts Specialist Staples Media Network
Staples, Inc. Framingham, Massachusetts
Staples is business to business. You're what binds us together. Our eCommerce team strives to showcase Staples' value proposition and experience to customers through digital vehicles, including SEO, paid search, display affiliates, paid social media and more. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. Our team also ensures that our mobile and desktop websites and apps are easy to use, delivering the digital experience that our customers expect. At the same time, our teams focus on building and executing a strong innovation pipeline for the future. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. The Emerging Accounts Specialist (EAS) serves as SMN's account representative for longtail vendor and agency partners. You will own a portfolio of emerging accounts, prospect and qualify new opportunities at scale, and collaborate across media planning, account management, ad operations, and Merchandising to activate campaigns and drive incremental revenue. Success in this role requires strong client services, data-driven media planning, and the ability to balance vendor-funded programs with Staples-first business priorities to deliver an innovative, best-in-class customer experience What you'll be doing: Account portfolio management: Manage and grow a portfolio of longtail vendor and agency accounts; build trust, deliver value, and deepen multi-threaded relationships. Pipeline generation: Prospect, qualify, and nurture leads at scale; convert prospects to opportunities and move deals through defined SMN sales stages. Campaign activation: Partner with self-service tech/platform providers and Ad Ops to troubleshoot, activate, and monitor campaigns; ensure insertion order and trafficking readiness and on-time launches. Cross-functional coordination: Collaborate with Media Managers/Planners, Account Managers, eCommerce Product Management, Merchandising, and Marketing to align plans with assortment changes, promotions, and brand priorities. Performance analytics & optimization: Use site analytics, testing, and reporting to evaluate campaign health; recommend optimizations that improve ROAS, CTR, conversion, and customer experience. Financial rigor: Maintain a pulse on financial reporting for assigned accounts; forecast, track actuals, identify revenue/margin gaps, and escalate risks/opportunities to leadership. Program/process stewardship: Evangelize SMN's self-service platforms and operating playbooks; document repeatable processes and contribute to continuous improvement. Communications: Develop clear, impactful updates (weekly pipeline summaries, monthly vendor/agency readouts, and quarterly business reviews) highlighting progress, insights, and next steps. Opportunity identification: Proactively surface incremental opportunities, pilots, and innovation themes that can scale SMN's longtail business. What you bring to the table: Structured strategic thinking, strong analytical problem solving, and a passion for new ideas. Executive ready interpersonal and presentation skills; ability to persuasively connect insights to recommendations. Proactive, self-motivated work style with broad collaboration skills and a flexible, positive attitude. Calm under changing priorities; disciplined follow through and strong execution. What's needed- Basic Qualifications: BA/BS degree or equivalent combination of training and experience in Business, Marketing, Communications, Analytics, or related field or equivalent work experience. 3+ years of progressively complex experience in one or more: ecommerce, digital advertising/retail media, media planning, account management, sales development/SDR, client services, or ad operations 3+ years managing client relationships and delivering against revenue or pipeline targets in ecommerce, digital advertising, or media sales. Demonstrated lead prospecting & qualification at scale (e.g., consistent weekly outreach cadence and conversion from MQL to SQL/opportunity). Familiarity with retail media networks, and firm grasp of current Adtech/Martech landscape. MS Office Suite proficiency; excellent Excel and PowerPoint skills. Proven ability to activate and monitor campaigns end to end in collaboration with Ad Ops/tech partners; experience troubleshooting to resolution. Data fluency: Ability to interpret site analytics and performance dashboards; translate insights into optimizations and next steps. Presentation excellence: Experience delivering structured performance readouts (monthly/quarterly) to clients and management. Project execution: Track record of managing multiple concurrent projects to on time delivery with documented outcomes. Business acumen: Understanding of merchandising sales and margin objectives and how media programs can support them. Tools: Proficiency with standard productivity, CRM, and analytics/reporting tools (e.g., spreadsheets with pivot tables; dashboards). What's needed- Preferred Qualifications: 3-5 years in retail media, digital media sales, or agency/vendor management with quantifiable growth outcomes. Hands on experience with self-service advertising platforms and campaign trafficking; familiarity with insertion orders and flighting. Experience collaborating across Product Management, Merchandising, and Marketing to align media plans with assortment/promotions and site experiences. Experience contributing to forecasting and financial reporting (pipeline, bookings, revenue, margin) for assigned accounts. Demonstrated history of test and learn optimization (A/B or multivariate testing) that improved customer experience or performance KPIs. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
05/04/2026
Full time
Staples is business to business. You're what binds us together. Our eCommerce team strives to showcase Staples' value proposition and experience to customers through digital vehicles, including SEO, paid search, display affiliates, paid social media and more. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. Our team also ensures that our mobile and desktop websites and apps are easy to use, delivering the digital experience that our customers expect. At the same time, our teams focus on building and executing a strong innovation pipeline for the future. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. The Emerging Accounts Specialist (EAS) serves as SMN's account representative for longtail vendor and agency partners. You will own a portfolio of emerging accounts, prospect and qualify new opportunities at scale, and collaborate across media planning, account management, ad operations, and Merchandising to activate campaigns and drive incremental revenue. Success in this role requires strong client services, data-driven media planning, and the ability to balance vendor-funded programs with Staples-first business priorities to deliver an innovative, best-in-class customer experience What you'll be doing: Account portfolio management: Manage and grow a portfolio of longtail vendor and agency accounts; build trust, deliver value, and deepen multi-threaded relationships. Pipeline generation: Prospect, qualify, and nurture leads at scale; convert prospects to opportunities and move deals through defined SMN sales stages. Campaign activation: Partner with self-service tech/platform providers and Ad Ops to troubleshoot, activate, and monitor campaigns; ensure insertion order and trafficking readiness and on-time launches. Cross-functional coordination: Collaborate with Media Managers/Planners, Account Managers, eCommerce Product Management, Merchandising, and Marketing to align plans with assortment changes, promotions, and brand priorities. Performance analytics & optimization: Use site analytics, testing, and reporting to evaluate campaign health; recommend optimizations that improve ROAS, CTR, conversion, and customer experience. Financial rigor: Maintain a pulse on financial reporting for assigned accounts; forecast, track actuals, identify revenue/margin gaps, and escalate risks/opportunities to leadership. Program/process stewardship: Evangelize SMN's self-service platforms and operating playbooks; document repeatable processes and contribute to continuous improvement. Communications: Develop clear, impactful updates (weekly pipeline summaries, monthly vendor/agency readouts, and quarterly business reviews) highlighting progress, insights, and next steps. Opportunity identification: Proactively surface incremental opportunities, pilots, and innovation themes that can scale SMN's longtail business. What you bring to the table: Structured strategic thinking, strong analytical problem solving, and a passion for new ideas. Executive ready interpersonal and presentation skills; ability to persuasively connect insights to recommendations. Proactive, self-motivated work style with broad collaboration skills and a flexible, positive attitude. Calm under changing priorities; disciplined follow through and strong execution. What's needed- Basic Qualifications: BA/BS degree or equivalent combination of training and experience in Business, Marketing, Communications, Analytics, or related field or equivalent work experience. 3+ years of progressively complex experience in one or more: ecommerce, digital advertising/retail media, media planning, account management, sales development/SDR, client services, or ad operations 3+ years managing client relationships and delivering against revenue or pipeline targets in ecommerce, digital advertising, or media sales. Demonstrated lead prospecting & qualification at scale (e.g., consistent weekly outreach cadence and conversion from MQL to SQL/opportunity). Familiarity with retail media networks, and firm grasp of current Adtech/Martech landscape. MS Office Suite proficiency; excellent Excel and PowerPoint skills. Proven ability to activate and monitor campaigns end to end in collaboration with Ad Ops/tech partners; experience troubleshooting to resolution. Data fluency: Ability to interpret site analytics and performance dashboards; translate insights into optimizations and next steps. Presentation excellence: Experience delivering structured performance readouts (monthly/quarterly) to clients and management. Project execution: Track record of managing multiple concurrent projects to on time delivery with documented outcomes. Business acumen: Understanding of merchandising sales and margin objectives and how media programs can support them. Tools: Proficiency with standard productivity, CRM, and analytics/reporting tools (e.g., spreadsheets with pivot tables; dashboards). What's needed- Preferred Qualifications: 3-5 years in retail media, digital media sales, or agency/vendor management with quantifiable growth outcomes. Hands on experience with self-service advertising platforms and campaign trafficking; familiarity with insertion orders and flighting. Experience collaborating across Product Management, Merchandising, and Marketing to align media plans with assortment/promotions and site experiences. Experience contributing to forecasting and financial reporting (pipeline, bookings, revenue, margin) for assigned accounts. Demonstrated history of test and learn optimization (A/B or multivariate testing) that improved customer experience or performance KPIs. We Offer: Inclusive culture with associate-led Business Resource Groups 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Sales Operations and Analytics Training Program
Year Up United Dallas, Texas
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Year Up United participants also receive an educational stipend. If you're someone who's passionate about building relationships or has an entrepreneurial mindset and are looking to gain exposure to running a business, the Customer Experience job training pathway could be the right fit for you. The Customer Experience pathway combines technical and professional training in Banking or Customer Success, with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at JPMorganChase or Bank of America among other leading organizations in the Dallas/Fort Worth area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Product and service knowledge, a customer-centric mindset, comprehensive finance training and development, plus professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. Career growth paths include: - Financial advisory - Sales specialist - Product Support - Sales operations and analytics - Patient Services Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Human Resources,
05/04/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Year Up United participants also receive an educational stipend. If you're someone who's passionate about building relationships or has an entrepreneurial mindset and are looking to gain exposure to running a business, the Customer Experience job training pathway could be the right fit for you. The Customer Experience pathway combines technical and professional training in Banking or Customer Success, with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at JPMorganChase or Bank of America among other leading organizations in the Dallas/Fort Worth area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Product and service knowledge, a customer-centric mindset, comprehensive finance training and development, plus professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. Career growth paths include: - Financial advisory - Sales specialist - Product Support - Sales operations and analytics - Patient Services Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Human Resources,
Sysco
Director Business Specialist
Sysco Plant City, Florida
POSITION SUMMARY The Director of Business Specialists is an equal member of the senior sales leadership team. This position will be included in all strategic planning, decisions, and execution as it pertains to region sales. The senior sales leadership team will consist of the VP, Region Sales, Director, Local Sales, Director, New Business Development, Director, Sales Strategy & Operations, Director, Contract Sales and Director, Business Specialist. Through the senior sales leadership team this position will drive the region's strategic plan for growing sales, increasing penetration and reducing lost business. Specifically, this leadership role is responsible for driving the performance management, coaching, and deployment of the region's specialist resources with the goal of enhancing the customer experience and achieving the region's financial plan. As noted in Sysco's Leadership Framework; On-target performance includes exhibiting the following framework components; Core Qualities, Shaping the Future, Delivering Business Results and Leading People. Up to 50% travel within region required. RESPONSIBILITIES Lead a high-performing regional team of specialists to secure new business and increase penetration in alignment with region's financial plan Develop and execute targeted specialist strategies to acquire new business, penetrate existing accounts, and minimize lost business across categories, specialty segments, and Sysco brand Under the direction of the region VP of Sales; support or lead the coordination and execution of corporate, market, or region initiatives Drive team selling efforts around new business, lost business and penetration of existing accounts, aligning specialist resources toward unified goals Cultivate a culture of team sales excellence through clear communication of specific, timebound goals and by upholding a metrics driven performance management strategy Coach specialists on developmental opportunities and ensure there is a robust and measurable plan in place to deliver against individual and region results Interpret and harness data insights to provide feedback to the team, align priorities, and discover profitable business opportunities and focus areas Utilize KPIs/metrics to evaluate the effectiveness of business specialist growth strategies including specialist deployment and performance manage the team to deliver results Establish clear expectations and advocate best practices regarding utilizing Salesforce (Sysco's CRM tool) as the primary sales communication, collaboration and analytical tool Drive brand and specialty focus, and champion innovative items and Category Management conversion products through support of merchandising As the region's Specialty company relationship owner, create clear lines of communication and partnership and identify additional opportunities to unlock growth Communicate growth and retention opportunities to a broad range of stakeholders, including the region VP and Directors of Region Sales on a frequent basis Determine the best usage of specialists as direct customer sales resources to support industry and region special events with Sales and Marketing Support the development of Emerging/Local Contract Customer concepts both originating in the region and market QUALIFICATIONS Education/Experience: Minimum: Bachelor's degree in a related field or 5 years managing professional sales team in the foodservice industry and 5+ years leading a B2B sales team in a professional sales environment, with demonstrated success in contract sales Note to HR : Incumbents in role excused from bachelor's degree requirement Knowledge & Skills: Strong financial acumen and ability to properly plan and execute business plans Embraces change and champions corporate initiatives Demonstrated ability to coach and mentor associates and peers Track record of success in the area of consultative selling, networking and negotiations Proficient communication and interpersonal skills and ability to work with and influence a variety of key stakeholders Experience building trust with prospective customers and securing new business Strong business and restaurant operations acumen to manage sophisticated customers Analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth Proficient in Microsoft Applications Suite (Word, Excel, PowerPoint, Outlook) Demonstrated ability to deliver against deadlines and produce high-quality results (accuracy, thoroughness in the deliverables they are producing) Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time Understanding of marketing principles, product lines, ordering procedures and Sysco's credit terms
05/04/2026
Full time
POSITION SUMMARY The Director of Business Specialists is an equal member of the senior sales leadership team. This position will be included in all strategic planning, decisions, and execution as it pertains to region sales. The senior sales leadership team will consist of the VP, Region Sales, Director, Local Sales, Director, New Business Development, Director, Sales Strategy & Operations, Director, Contract Sales and Director, Business Specialist. Through the senior sales leadership team this position will drive the region's strategic plan for growing sales, increasing penetration and reducing lost business. Specifically, this leadership role is responsible for driving the performance management, coaching, and deployment of the region's specialist resources with the goal of enhancing the customer experience and achieving the region's financial plan. As noted in Sysco's Leadership Framework; On-target performance includes exhibiting the following framework components; Core Qualities, Shaping the Future, Delivering Business Results and Leading People. Up to 50% travel within region required. RESPONSIBILITIES Lead a high-performing regional team of specialists to secure new business and increase penetration in alignment with region's financial plan Develop and execute targeted specialist strategies to acquire new business, penetrate existing accounts, and minimize lost business across categories, specialty segments, and Sysco brand Under the direction of the region VP of Sales; support or lead the coordination and execution of corporate, market, or region initiatives Drive team selling efforts around new business, lost business and penetration of existing accounts, aligning specialist resources toward unified goals Cultivate a culture of team sales excellence through clear communication of specific, timebound goals and by upholding a metrics driven performance management strategy Coach specialists on developmental opportunities and ensure there is a robust and measurable plan in place to deliver against individual and region results Interpret and harness data insights to provide feedback to the team, align priorities, and discover profitable business opportunities and focus areas Utilize KPIs/metrics to evaluate the effectiveness of business specialist growth strategies including specialist deployment and performance manage the team to deliver results Establish clear expectations and advocate best practices regarding utilizing Salesforce (Sysco's CRM tool) as the primary sales communication, collaboration and analytical tool Drive brand and specialty focus, and champion innovative items and Category Management conversion products through support of merchandising As the region's Specialty company relationship owner, create clear lines of communication and partnership and identify additional opportunities to unlock growth Communicate growth and retention opportunities to a broad range of stakeholders, including the region VP and Directors of Region Sales on a frequent basis Determine the best usage of specialists as direct customer sales resources to support industry and region special events with Sales and Marketing Support the development of Emerging/Local Contract Customer concepts both originating in the region and market QUALIFICATIONS Education/Experience: Minimum: Bachelor's degree in a related field or 5 years managing professional sales team in the foodservice industry and 5+ years leading a B2B sales team in a professional sales environment, with demonstrated success in contract sales Note to HR : Incumbents in role excused from bachelor's degree requirement Knowledge & Skills: Strong financial acumen and ability to properly plan and execute business plans Embraces change and champions corporate initiatives Demonstrated ability to coach and mentor associates and peers Track record of success in the area of consultative selling, networking and negotiations Proficient communication and interpersonal skills and ability to work with and influence a variety of key stakeholders Experience building trust with prospective customers and securing new business Strong business and restaurant operations acumen to manage sophisticated customers Analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth Proficient in Microsoft Applications Suite (Word, Excel, PowerPoint, Outlook) Demonstrated ability to deliver against deadlines and produce high-quality results (accuracy, thoroughness in the deliverables they are producing) Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time Understanding of marketing principles, product lines, ordering procedures and Sysco's credit terms
Payroll Specialist
Cunningham Children's Home Urbana, Illinois
Cunningham Childrens Home is seeking a dedicated and detail-oriented Payroll Specialist to join our team. As the Payroll Specialist, you will be responsible for day-to-day payroll operations for a non-profit organization with approximately 400 employees. In addition to payroll duties, this role will involve billing, reconciliations, and monthly journal entries. The Payroll Specialist will also provide support to other departments as needed. Key Responsibilities: Process payroll accurately and on time for all employees. Perform billing, reconciliations, and monthly journal entries related to payroll and accounting. Assist other department members with payroll-related inquiries and tasks as needed. Maintain up-to-date knowledge of payroll regulations and best practices. Collaborate with various departments to ensure accurate record-keeping and reporting. Use UKG Pro/Workforce Management or similar payroll software for efficient payroll management. Qualifications: Education: Associates degree in Accounting; experience may be substituted for the education. Experience: Minimum of 3 years of payroll experience. Previous experience with UKG Pro/Workforce Management preferred. If experience substituted for education, five years experience required Proficient in accounting, spreadsheet, and word processing software. Strong understanding of payroll practices and bookkeeping. Excellent communication skills and knowledge of email etiquette. Licenses: Valid IL Drivers License preferred (but not required). Abilities: Ability to carry out routine responsibilities independently while maintaining a helpful and courteous attitude in person, over the phone, and via email. Additional Information: All employees are subject to random and for-cause drug testing. A thorough criminal background check will be conducted for all employees to ensure they meet the criteria to work at Cunningham Childrens Home. We offer our employees the following benefits: Medical, Dental, and Vision Insurance Life Insurance Holiday Pay Paid Leave Garner Health Paytient Card Healthcare Navigation and Medical Cost Savings Benefits Flexible Spending Account (FSA) Dependent Care Account (DCA) Accident, Short-Term Disability, and Critical Illness Insurance 401(k) Retirement Plan with up to a 6% Company Match Employee Assistance Program (EAP) Wellness Program Relocation Assistance Employee Referral Program We also offer our employees a professional PSLF resource, SavvyFi, to help navigate the loan forgiveness process. Schedule: 8 hour shift Monday to Friday Required Preferred Job Industries Other
05/04/2026
Full time
Cunningham Childrens Home is seeking a dedicated and detail-oriented Payroll Specialist to join our team. As the Payroll Specialist, you will be responsible for day-to-day payroll operations for a non-profit organization with approximately 400 employees. In addition to payroll duties, this role will involve billing, reconciliations, and monthly journal entries. The Payroll Specialist will also provide support to other departments as needed. Key Responsibilities: Process payroll accurately and on time for all employees. Perform billing, reconciliations, and monthly journal entries related to payroll and accounting. Assist other department members with payroll-related inquiries and tasks as needed. Maintain up-to-date knowledge of payroll regulations and best practices. Collaborate with various departments to ensure accurate record-keeping and reporting. Use UKG Pro/Workforce Management or similar payroll software for efficient payroll management. Qualifications: Education: Associates degree in Accounting; experience may be substituted for the education. Experience: Minimum of 3 years of payroll experience. Previous experience with UKG Pro/Workforce Management preferred. If experience substituted for education, five years experience required Proficient in accounting, spreadsheet, and word processing software. Strong understanding of payroll practices and bookkeeping. Excellent communication skills and knowledge of email etiquette. Licenses: Valid IL Drivers License preferred (but not required). Abilities: Ability to carry out routine responsibilities independently while maintaining a helpful and courteous attitude in person, over the phone, and via email. Additional Information: All employees are subject to random and for-cause drug testing. A thorough criminal background check will be conducted for all employees to ensure they meet the criteria to work at Cunningham Childrens Home. We offer our employees the following benefits: Medical, Dental, and Vision Insurance Life Insurance Holiday Pay Paid Leave Garner Health Paytient Card Healthcare Navigation and Medical Cost Savings Benefits Flexible Spending Account (FSA) Dependent Care Account (DCA) Accident, Short-Term Disability, and Critical Illness Insurance 401(k) Retirement Plan with up to a 6% Company Match Employee Assistance Program (EAP) Wellness Program Relocation Assistance Employee Referral Program We also offer our employees a professional PSLF resource, SavvyFi, to help navigate the loan forgiveness process. Schedule: 8 hour shift Monday to Friday Required Preferred Job Industries Other
Ace Hardware Corporation
Ace Hardware Warehouse Specialist
Ace Hardware Corporation Kansas City, Missouri
Compensation Details: Team members earn $20.25 up to $22.75 per hour base pay (include shift differentials and premiums). This is combined with highly competitive: 401K program Health insurance and much more! Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Weekly Pay Incentive opportunities based on performance Paid Time Off Programs (incl. vacation, paid sick time, holiday pay). Newly hired full-time employees will receive a one-time pro-rated allocation of up to 24 hours of vacation in their first calendar year depending on the month of hire. Up to 48 hours of paid sick time, or in accordance with applicable state law. You will receive up to 9 holidays per year, depending on the month of hire. Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Dock to Driver Program: Ace will pay for your CDL License and Training to provide a career path transition to a Driver position Long-term Career Opportunities: Many of our leaders started with Ace looking for a job, just like you, but found long-term career opportunities at our 15 Distribution Centers across the country and our Corporate Headquarters. Our company is growing, and we would love to have you grow with us! Tuition Reimbursement Program Employee Recognition Program Merchandise Discounts on Top Brands like Weber, Traeger, Yeti, Craftsman, DeWalt and thousands more! Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Adoption cost reimbursement Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Benefits are provided in compliance with applicable plans and policies. Job Description: At Ace, "Helpful" is more than just a slogan-it's at the core of everything we do. It guides the service we provide to our retailers and their communities , who are impacted daily by the quality of our operations and retail experience. We also take Helpful beyond our stores through our Ace Foundation, and its partnerships with Children's Miracle Network Hospitals (CMN) and Habitat for Humanity, as well as through our employee-sponsored Ace Helpful Fund that provides emergency financial support to our own Ace team members in times of crisis. The spirit of Helpful can also be found within our values-driven company culture, in which team members live our W.E.L.I.G.H.T. Values every day to create a positive work environment for all. Within the Ace family, there's always room for more Helpful, so join us today at our new Kansas City, MO warehouse located at 13231 NW Roanridge Road Kansas City, MO 64163 to be a part of what makes Ace the Helpful Place! Our new Kansas City, MO distribution center is looking for Warehouse Specialists to add to our team as part of our ongoing commitment to enhancing product fulfillment services to our Ace Retailers and their communities. In this role, you will work as a part of a Values-Driven Culture team to service Ace Retailers by warehousing Ace merchandise and fulfilling orders, including responsibilities in Receiving, Stocking, Order Filling, and Shipping: Receiving: Utilize forklift, and/or other power equipment to unload freight, and process product via RF Scanner onto dock in preparation for stocking. Stocking: Use of RF Scanner to resupply bins, and maintain inventory freight in preparation of order picking while on foot or reach lift. Order Filling: Use Voice Collect headset to select and stage merchandise for transport, while efficiently fulfilling orders via foot or forklift. Shipping: Operate a forklift or other power equipment to strategically load product onto outgoing trailers. NOW HIRING FOR 3RD SHIFT Safety is Our Number 1 Priority! With Safety as our number one priority, Ace is committed to maintaining a safe, healthy, and injury-free environment for all team members. Backed by a team of experienced Supply Chain leaders, Ace's Warehouse Specialists receive extensive training to ensure safety and efficiency and become part of a safety-centric culture that encourages all team members to take responsibility for one another's safety. Eligibility and Requirements Minimum of 18 years of age Must be able to walk or stand for extended periods of time Must be able to stoop, squat, and kneel regularly, and lift/carry up to 50lbs Availability on weekends and holidays may be required Be a safety champion and actively contribute to our safety-centric culture Highly motivated, Detail-oriented, and Self-Starter To learn more and apply, please visit or text "ACE" to 30914. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
05/04/2026
Full time
Compensation Details: Team members earn $20.25 up to $22.75 per hour base pay (include shift differentials and premiums). This is combined with highly competitive: 401K program Health insurance and much more! Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Weekly Pay Incentive opportunities based on performance Paid Time Off Programs (incl. vacation, paid sick time, holiday pay). Newly hired full-time employees will receive a one-time pro-rated allocation of up to 24 hours of vacation in their first calendar year depending on the month of hire. Up to 48 hours of paid sick time, or in accordance with applicable state law. You will receive up to 9 holidays per year, depending on the month of hire. Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Dock to Driver Program: Ace will pay for your CDL License and Training to provide a career path transition to a Driver position Long-term Career Opportunities: Many of our leaders started with Ace looking for a job, just like you, but found long-term career opportunities at our 15 Distribution Centers across the country and our Corporate Headquarters. Our company is growing, and we would love to have you grow with us! Tuition Reimbursement Program Employee Recognition Program Merchandise Discounts on Top Brands like Weber, Traeger, Yeti, Craftsman, DeWalt and thousands more! Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Adoption cost reimbursement Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Benefits are provided in compliance with applicable plans and policies. Job Description: At Ace, "Helpful" is more than just a slogan-it's at the core of everything we do. It guides the service we provide to our retailers and their communities , who are impacted daily by the quality of our operations and retail experience. We also take Helpful beyond our stores through our Ace Foundation, and its partnerships with Children's Miracle Network Hospitals (CMN) and Habitat for Humanity, as well as through our employee-sponsored Ace Helpful Fund that provides emergency financial support to our own Ace team members in times of crisis. The spirit of Helpful can also be found within our values-driven company culture, in which team members live our W.E.L.I.G.H.T. Values every day to create a positive work environment for all. Within the Ace family, there's always room for more Helpful, so join us today at our new Kansas City, MO warehouse located at 13231 NW Roanridge Road Kansas City, MO 64163 to be a part of what makes Ace the Helpful Place! Our new Kansas City, MO distribution center is looking for Warehouse Specialists to add to our team as part of our ongoing commitment to enhancing product fulfillment services to our Ace Retailers and their communities. In this role, you will work as a part of a Values-Driven Culture team to service Ace Retailers by warehousing Ace merchandise and fulfilling orders, including responsibilities in Receiving, Stocking, Order Filling, and Shipping: Receiving: Utilize forklift, and/or other power equipment to unload freight, and process product via RF Scanner onto dock in preparation for stocking. Stocking: Use of RF Scanner to resupply bins, and maintain inventory freight in preparation of order picking while on foot or reach lift. Order Filling: Use Voice Collect headset to select and stage merchandise for transport, while efficiently fulfilling orders via foot or forklift. Shipping: Operate a forklift or other power equipment to strategically load product onto outgoing trailers. NOW HIRING FOR 3RD SHIFT Safety is Our Number 1 Priority! With Safety as our number one priority, Ace is committed to maintaining a safe, healthy, and injury-free environment for all team members. Backed by a team of experienced Supply Chain leaders, Ace's Warehouse Specialists receive extensive training to ensure safety and efficiency and become part of a safety-centric culture that encourages all team members to take responsibility for one another's safety. Eligibility and Requirements Minimum of 18 years of age Must be able to walk or stand for extended periods of time Must be able to stoop, squat, and kneel regularly, and lift/carry up to 50lbs Availability on weekends and holidays may be required Be a safety champion and actively contribute to our safety-centric culture Highly motivated, Detail-oriented, and Self-Starter To learn more and apply, please visit or text "ACE" to 30914. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Service Representative
Staples, Inc. Rockford, Illinois
Staples is business to business. You're what binds us together. Quill makes the job of ordering supplies easier and more rewarding. From everyday office essentials to technology, cleaning products, and more, we support businesses of all sizes with an exceptional customer experience. As an Inside Sales Specialist, you'll partner closely with sales teams and internal business units to support both new and existing customers-helping them discover the right solutions while positioning Quill to win profitable deals. This is a great opportunity for someone who thrives in a sales-driven environment, enjoys consultative conversations, and wants to make a measurable impact on customer success. What you'll be doing: • Drive a high conversion rate of opportunities within approved margin guidelines. • Meet or exceed net sales and margin goals. • Support high-value accounts by partnering with Account Managers and Key Account Managers (up to $5M accounts) to secure one-time and recurring projects. • Manage multiple lead channels including hunt lines, loaded leads, web leads, and chat. • Develop and maintain strong knowledge of Quill's specialized product offerings, pricing, and solutions. • Meet phone time and dial expectations to stay consistently engaged with customers. • Manage and maintain a healthy opportunity pipeline in the company CRM while adhering to Pipeline SOPs. • Collaborate with cross functional partners such as sales teams, merchants, and vendors. • Educate customers on relevant features and benefits based on category needs. • Increase net sales and share of wallet through consolidation efforts and trusted advisor relationships. What you bring to the table: • A highly driven, competitive, results oriented mindset with strong communication and persuasion skills. • Ability to excel in an environment that requires adaptability and comfort with change. • Strong presentation skills. • Self-starter with a results-focused approach. • Excellent time management and organizational capabilities. • Curiosity and willingness to ask questions, viewing challenges as opportunities. • Persistence and resilience-the ability to handle rejection and keep going. • Customer first mindset. • Desire to positively influence team culture and support colleagues. • Ability to think dynamically and remain calm under pressure. • Commitment to continuous improvement and sharing best practices. What's needed - Basic Qualifications • At least 12 months of relevant experience in sales or customer service. • Demonstrated ability to communicate, present, and influence effectively. • Excellent verbal and written communication skills. • Self motivated with the ability to thrive in a results driven environment. • Strong prioritization, critical thinking, and problem solving skills. • Strong time management and organizational abilities. • High School Diploma or GED. What's needed - Preferred Qualifications • Thorough knowledge of category specific products and services (Technology, Furniture, Print/Promotional, Large Volume Quotes). We Offer: • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
05/04/2026
Full time
Staples is business to business. You're what binds us together. Quill makes the job of ordering supplies easier and more rewarding. From everyday office essentials to technology, cleaning products, and more, we support businesses of all sizes with an exceptional customer experience. As an Inside Sales Specialist, you'll partner closely with sales teams and internal business units to support both new and existing customers-helping them discover the right solutions while positioning Quill to win profitable deals. This is a great opportunity for someone who thrives in a sales-driven environment, enjoys consultative conversations, and wants to make a measurable impact on customer success. What you'll be doing: • Drive a high conversion rate of opportunities within approved margin guidelines. • Meet or exceed net sales and margin goals. • Support high-value accounts by partnering with Account Managers and Key Account Managers (up to $5M accounts) to secure one-time and recurring projects. • Manage multiple lead channels including hunt lines, loaded leads, web leads, and chat. • Develop and maintain strong knowledge of Quill's specialized product offerings, pricing, and solutions. • Meet phone time and dial expectations to stay consistently engaged with customers. • Manage and maintain a healthy opportunity pipeline in the company CRM while adhering to Pipeline SOPs. • Collaborate with cross functional partners such as sales teams, merchants, and vendors. • Educate customers on relevant features and benefits based on category needs. • Increase net sales and share of wallet through consolidation efforts and trusted advisor relationships. What you bring to the table: • A highly driven, competitive, results oriented mindset with strong communication and persuasion skills. • Ability to excel in an environment that requires adaptability and comfort with change. • Strong presentation skills. • Self-starter with a results-focused approach. • Excellent time management and organizational capabilities. • Curiosity and willingness to ask questions, viewing challenges as opportunities. • Persistence and resilience-the ability to handle rejection and keep going. • Customer first mindset. • Desire to positively influence team culture and support colleagues. • Ability to think dynamically and remain calm under pressure. • Commitment to continuous improvement and sharing best practices. What's needed - Basic Qualifications • At least 12 months of relevant experience in sales or customer service. • Demonstrated ability to communicate, present, and influence effectively. • Excellent verbal and written communication skills. • Self motivated with the ability to thrive in a results driven environment. • Strong prioritization, critical thinking, and problem solving skills. • Strong time management and organizational abilities. • High School Diploma or GED. What's needed - Preferred Qualifications • Thorough knowledge of category specific products and services (Technology, Furniture, Print/Promotional, Large Volume Quotes). We Offer: • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Customer Service Representative
Staples, Inc. Naperville, Illinois
Staples is business to business. You're what binds us together. Quill makes the job of ordering supplies easier and more rewarding. From everyday office essentials to technology, cleaning products, and more, we support businesses of all sizes with an exceptional customer experience. As an Inside Sales Specialist, you'll partner closely with sales teams and internal business units to support both new and existing customers-helping them discover the right solutions while positioning Quill to win profitable deals. This is a great opportunity for someone who thrives in a sales-driven environment, enjoys consultative conversations, and wants to make a measurable impact on customer success. What you'll be doing: • Drive a high conversion rate of opportunities within approved margin guidelines. • Meet or exceed net sales and margin goals. • Support high-value accounts by partnering with Account Managers and Key Account Managers (up to $5M accounts) to secure one-time and recurring projects. • Manage multiple lead channels including hunt lines, loaded leads, web leads, and chat. • Develop and maintain strong knowledge of Quill's specialized product offerings, pricing, and solutions. • Meet phone time and dial expectations to stay consistently engaged with customers. • Manage and maintain a healthy opportunity pipeline in the company CRM while adhering to Pipeline SOPs. • Collaborate with cross functional partners such as sales teams, merchants, and vendors. • Educate customers on relevant features and benefits based on category needs. • Increase net sales and share of wallet through consolidation efforts and trusted advisor relationships. What you bring to the table: • A highly driven, competitive, results oriented mindset with strong communication and persuasion skills. • Ability to excel in an environment that requires adaptability and comfort with change. • Strong presentation skills. • Self-starter with a results-focused approach. • Excellent time management and organizational capabilities. • Curiosity and willingness to ask questions, viewing challenges as opportunities. • Persistence and resilience-the ability to handle rejection and keep going. • Customer first mindset. • Desire to positively influence team culture and support colleagues. • Ability to think dynamically and remain calm under pressure. • Commitment to continuous improvement and sharing best practices. What's needed - Basic Qualifications • At least 12 months of relevant experience in sales or customer service. • Demonstrated ability to communicate, present, and influence effectively. • Excellent verbal and written communication skills. • Self motivated with the ability to thrive in a results driven environment. • Strong prioritization, critical thinking, and problem solving skills. • Strong time management and organizational abilities. • High School Diploma or GED. What's needed - Preferred Qualifications • Thorough knowledge of category specific products and services (Technology, Furniture, Print/Promotional, Large Volume Quotes). We Offer: • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
05/04/2026
Full time
Staples is business to business. You're what binds us together. Quill makes the job of ordering supplies easier and more rewarding. From everyday office essentials to technology, cleaning products, and more, we support businesses of all sizes with an exceptional customer experience. As an Inside Sales Specialist, you'll partner closely with sales teams and internal business units to support both new and existing customers-helping them discover the right solutions while positioning Quill to win profitable deals. This is a great opportunity for someone who thrives in a sales-driven environment, enjoys consultative conversations, and wants to make a measurable impact on customer success. What you'll be doing: • Drive a high conversion rate of opportunities within approved margin guidelines. • Meet or exceed net sales and margin goals. • Support high-value accounts by partnering with Account Managers and Key Account Managers (up to $5M accounts) to secure one-time and recurring projects. • Manage multiple lead channels including hunt lines, loaded leads, web leads, and chat. • Develop and maintain strong knowledge of Quill's specialized product offerings, pricing, and solutions. • Meet phone time and dial expectations to stay consistently engaged with customers. • Manage and maintain a healthy opportunity pipeline in the company CRM while adhering to Pipeline SOPs. • Collaborate with cross functional partners such as sales teams, merchants, and vendors. • Educate customers on relevant features and benefits based on category needs. • Increase net sales and share of wallet through consolidation efforts and trusted advisor relationships. What you bring to the table: • A highly driven, competitive, results oriented mindset with strong communication and persuasion skills. • Ability to excel in an environment that requires adaptability and comfort with change. • Strong presentation skills. • Self-starter with a results-focused approach. • Excellent time management and organizational capabilities. • Curiosity and willingness to ask questions, viewing challenges as opportunities. • Persistence and resilience-the ability to handle rejection and keep going. • Customer first mindset. • Desire to positively influence team culture and support colleagues. • Ability to think dynamically and remain calm under pressure. • Commitment to continuous improvement and sharing best practices. What's needed - Basic Qualifications • At least 12 months of relevant experience in sales or customer service. • Demonstrated ability to communicate, present, and influence effectively. • Excellent verbal and written communication skills. • Self motivated with the ability to thrive in a results driven environment. • Strong prioritization, critical thinking, and problem solving skills. • Strong time management and organizational abilities. • High School Diploma or GED. What's needed - Preferred Qualifications • Thorough knowledge of category specific products and services (Technology, Furniture, Print/Promotional, Large Volume Quotes). We Offer: • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Customer Service Representative
Staples, Inc. Schaumburg, Illinois
Staples is business to business. You're what binds us together. Quill makes the job of ordering supplies easier and more rewarding. From everyday office essentials to technology, cleaning products, and more, we support businesses of all sizes with an exceptional customer experience. As an Inside Sales Specialist, you'll partner closely with sales teams and internal business units to support both new and existing customers-helping them discover the right solutions while positioning Quill to win profitable deals. This is a great opportunity for someone who thrives in a sales-driven environment, enjoys consultative conversations, and wants to make a measurable impact on customer success. What you'll be doing: • Drive a high conversion rate of opportunities within approved margin guidelines. • Meet or exceed net sales and margin goals. • Support high-value accounts by partnering with Account Managers and Key Account Managers (up to $5M accounts) to secure one-time and recurring projects. • Manage multiple lead channels including hunt lines, loaded leads, web leads, and chat. • Develop and maintain strong knowledge of Quill's specialized product offerings, pricing, and solutions. • Meet phone time and dial expectations to stay consistently engaged with customers. • Manage and maintain a healthy opportunity pipeline in the company CRM while adhering to Pipeline SOPs. • Collaborate with cross functional partners such as sales teams, merchants, and vendors. • Educate customers on relevant features and benefits based on category needs. • Increase net sales and share of wallet through consolidation efforts and trusted advisor relationships. What you bring to the table: • A highly driven, competitive, results oriented mindset with strong communication and persuasion skills. • Ability to excel in an environment that requires adaptability and comfort with change. • Strong presentation skills. • Self-starter with a results-focused approach. • Excellent time management and organizational capabilities. • Curiosity and willingness to ask questions, viewing challenges as opportunities. • Persistence and resilience-the ability to handle rejection and keep going. • Customer first mindset. • Desire to positively influence team culture and support colleagues. • Ability to think dynamically and remain calm under pressure. • Commitment to continuous improvement and sharing best practices. What's needed - Basic Qualifications • At least 12 months of relevant experience in sales or customer service. • Demonstrated ability to communicate, present, and influence effectively. • Excellent verbal and written communication skills. • Self motivated with the ability to thrive in a results driven environment. • Strong prioritization, critical thinking, and problem solving skills. • Strong time management and organizational abilities. • High School Diploma or GED. What's needed - Preferred Qualifications • Thorough knowledge of category specific products and services (Technology, Furniture, Print/Promotional, Large Volume Quotes). We Offer: • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
05/04/2026
Full time
Staples is business to business. You're what binds us together. Quill makes the job of ordering supplies easier and more rewarding. From everyday office essentials to technology, cleaning products, and more, we support businesses of all sizes with an exceptional customer experience. As an Inside Sales Specialist, you'll partner closely with sales teams and internal business units to support both new and existing customers-helping them discover the right solutions while positioning Quill to win profitable deals. This is a great opportunity for someone who thrives in a sales-driven environment, enjoys consultative conversations, and wants to make a measurable impact on customer success. What you'll be doing: • Drive a high conversion rate of opportunities within approved margin guidelines. • Meet or exceed net sales and margin goals. • Support high-value accounts by partnering with Account Managers and Key Account Managers (up to $5M accounts) to secure one-time and recurring projects. • Manage multiple lead channels including hunt lines, loaded leads, web leads, and chat. • Develop and maintain strong knowledge of Quill's specialized product offerings, pricing, and solutions. • Meet phone time and dial expectations to stay consistently engaged with customers. • Manage and maintain a healthy opportunity pipeline in the company CRM while adhering to Pipeline SOPs. • Collaborate with cross functional partners such as sales teams, merchants, and vendors. • Educate customers on relevant features and benefits based on category needs. • Increase net sales and share of wallet through consolidation efforts and trusted advisor relationships. What you bring to the table: • A highly driven, competitive, results oriented mindset with strong communication and persuasion skills. • Ability to excel in an environment that requires adaptability and comfort with change. • Strong presentation skills. • Self-starter with a results-focused approach. • Excellent time management and organizational capabilities. • Curiosity and willingness to ask questions, viewing challenges as opportunities. • Persistence and resilience-the ability to handle rejection and keep going. • Customer first mindset. • Desire to positively influence team culture and support colleagues. • Ability to think dynamically and remain calm under pressure. • Commitment to continuous improvement and sharing best practices. What's needed - Basic Qualifications • At least 12 months of relevant experience in sales or customer service. • Demonstrated ability to communicate, present, and influence effectively. • Excellent verbal and written communication skills. • Self motivated with the ability to thrive in a results driven environment. • Strong prioritization, critical thinking, and problem solving skills. • Strong time management and organizational abilities. • High School Diploma or GED. What's needed - Preferred Qualifications • Thorough knowledge of category specific products and services (Technology, Furniture, Print/Promotional, Large Volume Quotes). We Offer: • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Customer Service Representative
Staples, Inc. Waukegan, Illinois
Staples is business to business. You're what binds us together. Quill makes the job of ordering supplies easier and more rewarding. From everyday office essentials to technology, cleaning products, and more, we support businesses of all sizes with an exceptional customer experience. As an Inside Sales Specialist, you'll partner closely with sales teams and internal business units to support both new and existing customers-helping them discover the right solutions while positioning Quill to win profitable deals. This is a great opportunity for someone who thrives in a sales-driven environment, enjoys consultative conversations, and wants to make a measurable impact on customer success. What you'll be doing: • Drive a high conversion rate of opportunities within approved margin guidelines. • Meet or exceed net sales and margin goals. • Support high-value accounts by partnering with Account Managers and Key Account Managers (up to $5M accounts) to secure one-time and recurring projects. • Manage multiple lead channels including hunt lines, loaded leads, web leads, and chat. • Develop and maintain strong knowledge of Quill's specialized product offerings, pricing, and solutions. • Meet phone time and dial expectations to stay consistently engaged with customers. • Manage and maintain a healthy opportunity pipeline in the company CRM while adhering to Pipeline SOPs. • Collaborate with cross functional partners such as sales teams, merchants, and vendors. • Educate customers on relevant features and benefits based on category needs. • Increase net sales and share of wallet through consolidation efforts and trusted advisor relationships. What you bring to the table: • A highly driven, competitive, results oriented mindset with strong communication and persuasion skills. • Ability to excel in an environment that requires adaptability and comfort with change. • Strong presentation skills. • Self-starter with a results-focused approach. • Excellent time management and organizational capabilities. • Curiosity and willingness to ask questions, viewing challenges as opportunities. • Persistence and resilience-the ability to handle rejection and keep going. • Customer first mindset. • Desire to positively influence team culture and support colleagues. • Ability to think dynamically and remain calm under pressure. • Commitment to continuous improvement and sharing best practices. What's needed - Basic Qualifications • At least 12 months of relevant experience in sales or customer service. • Demonstrated ability to communicate, present, and influence effectively. • Excellent verbal and written communication skills. • Self motivated with the ability to thrive in a results driven environment. • Strong prioritization, critical thinking, and problem solving skills. • Strong time management and organizational abilities. • High School Diploma or GED. What's needed - Preferred Qualifications • Thorough knowledge of category specific products and services (Technology, Furniture, Print/Promotional, Large Volume Quotes). We Offer: • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
05/04/2026
Full time
Staples is business to business. You're what binds us together. Quill makes the job of ordering supplies easier and more rewarding. From everyday office essentials to technology, cleaning products, and more, we support businesses of all sizes with an exceptional customer experience. As an Inside Sales Specialist, you'll partner closely with sales teams and internal business units to support both new and existing customers-helping them discover the right solutions while positioning Quill to win profitable deals. This is a great opportunity for someone who thrives in a sales-driven environment, enjoys consultative conversations, and wants to make a measurable impact on customer success. What you'll be doing: • Drive a high conversion rate of opportunities within approved margin guidelines. • Meet or exceed net sales and margin goals. • Support high-value accounts by partnering with Account Managers and Key Account Managers (up to $5M accounts) to secure one-time and recurring projects. • Manage multiple lead channels including hunt lines, loaded leads, web leads, and chat. • Develop and maintain strong knowledge of Quill's specialized product offerings, pricing, and solutions. • Meet phone time and dial expectations to stay consistently engaged with customers. • Manage and maintain a healthy opportunity pipeline in the company CRM while adhering to Pipeline SOPs. • Collaborate with cross functional partners such as sales teams, merchants, and vendors. • Educate customers on relevant features and benefits based on category needs. • Increase net sales and share of wallet through consolidation efforts and trusted advisor relationships. What you bring to the table: • A highly driven, competitive, results oriented mindset with strong communication and persuasion skills. • Ability to excel in an environment that requires adaptability and comfort with change. • Strong presentation skills. • Self-starter with a results-focused approach. • Excellent time management and organizational capabilities. • Curiosity and willingness to ask questions, viewing challenges as opportunities. • Persistence and resilience-the ability to handle rejection and keep going. • Customer first mindset. • Desire to positively influence team culture and support colleagues. • Ability to think dynamically and remain calm under pressure. • Commitment to continuous improvement and sharing best practices. What's needed - Basic Qualifications • At least 12 months of relevant experience in sales or customer service. • Demonstrated ability to communicate, present, and influence effectively. • Excellent verbal and written communication skills. • Self motivated with the ability to thrive in a results driven environment. • Strong prioritization, critical thinking, and problem solving skills. • Strong time management and organizational abilities. • High School Diploma or GED. What's needed - Preferred Qualifications • Thorough knowledge of category specific products and services (Technology, Furniture, Print/Promotional, Large Volume Quotes). We Offer: • Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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