FATHOM MFG

Job/Position Summary Fathom Manufacturing is hiring a high-impact Commercial Account Manager to drive customer acquisition, revenue expansion, and site-level commercial performance at our Hartland, WI facility - a key node in our national manufacturing network with deep regional roots and broad process capability. This role is responsible for accelerating growth within a 100-mile radius of Hartland , building a diverse, scalable customer base while working cross-functionally to ensure the site operates at or above optimal capacity. You'll be the regional face of Fathom's value proposition - shaping customer relationships that generate both near-term wins and long-term profitability. Requirements Acquire and Expand : Grow Hartland's customer base across industrial, medical, and high-spec manufacturing segments by securing new logos and expanding relationships within existing accounts. Utilization Ownership : Drive growth strategies that maintain or exceed 80% capacity utilization at the Hartland site in partnership with Operations and Finance. Cross-Sell Across the Network : Identify cross-site opportunities where customer needs align with capabilities at other Fathom locations and introduce those solutions as part of your sales strategy. Commercial Performance Delivery : Actively manage pricing mix, pipeline velocity, and margin improvement efforts to support site-level EBITDA goals . Report to ELT : Own the commercial reporting cadence for Hartland by providing regular updates to the Executive Leadership Team on pipeline growth, quoting metrics, revenue performance, and commercial risk/opportunity. Leverage Internal Teams : Work closely with centralized quoting, marketing, customer service, project management, and RevOps to ensure consistent execution across every customer touchpoint. Knowledge, Skills, & Abilities Demonstrated success in territory development, B2B sales, or strategic account management - ideally within manufacturing or engineered services Local market knowledge and ability to travel frequently to customers in the broader Milwaukee/Madison metro and surrounding region Ability to communicate technical value propositions to buyers, engineers, and procurement teams across multiple industries Commercially accountable mindset - you own the revenue, and you're energized by growth targets and EBITDA contribution Highly collaborative, but self-directed - comfortable operating with autonomy while working cross-functionally to win and retain business Why This Role This is a unique opportunity to lead commercial growth for one of Fathom's longest-standing facilities - one with deep capabilities, strong operational support, and significant untapped potential in the region. You will directly influence revenue growth, customer expansion, and site profitability - while building the leadership credibility to take on greater responsibility across the broader commercial organization. Top performers in this role will have a path to leadership, strategic sales ownership, and participation in key commercial initiatives at the enterprise level. Location: Hartland, WI (On-Site with frequent local travel) Reports To: SVP of Sales Compensation: Base salary + uncapped commission (performance-based, tied to site growth targets) Career Path: Clear advancement track to senior Commercial or Regional roles based on performance and leadership readiness What we offer: Health Benefits: Medical, dental, and vision coverage. Company paid for Life insurance, short-term and long-term disability insurance. Additional Benefits: Paid time off, Floating Holidays, Volunteer time off, and sick time off (depending on state of employment). 401k Plan Employee Perks: Discounts on products and services. Equal Opportunity Employer/Veterans/Disabled This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Compensation details: 00 Yearly Salary PIdc6ad27aaf48-5073

Job/Position Summary Fathom is a leading digitally enabled manufacturing platform delivering on-demand prototyping and low-volume production with a customer first "White Glove" service model. We serve regulated industries (aerospace/defense ITAR, AS9100 , medical devices ISO 13485 , etc.) through a network of 9 U.S. sites, 25+ manufacturing capabilities, and outsources services. Fathom's culture combines cutting-edge technology with a focus on agility, precision and quality. We seek a high-impact Quality Director to advance our White Glove initiative by building scalable Quality Management Systems (QMS) and leading our growing quality team across multiple locations. The Project Engineering Supervisor is responsible for leading and supporting a team of Project Engineers who manage customer projects from initial engagement through delivery. This role ensures team performance in quoting, project management, customer relationship building, and issue resolution. The Supervisor will serve as both a team leader and technical resource, leveraging engineering experience to support quoting accuracy, customer satisfaction, and internal process efficiency. Primary Responsibilities Team Leadership & Support Supervise, mentor, and train Project Engineers on best practices in quoting, customer interaction, and technical project management. Monitor workload distribution and performance to ensure timely and high-quality customer service. Serve as the escalation point for complex project or customer issues. Process Improvement Oversee and assist with quoting, purchase order acquisition, and project set-up for tooling, prototyping, and part production. Ensure accurate execution of internal processes related to online quoting, pricing, scope changes, and quality control. Analyze quote success rates, win/loss data, and customer feedback to identify trends and opportunities for improvement. Develop and implement best practices for estimating workflows and quote standardization. Customer & Project Management Provide guidance to the team on managing customer expectations, resolving quality and shipping issues. Support development and implementation of customer engagement strategies to grow existing accounts and identify new opportunities. Cross-Department Collaboration Coordinate with Engineering, Accounting, and Manufacturing to ensure smooth project execution and alignment with business goals. Communicate and enforce project timelines, budgets, and deliverables in collaboration with internal stakeholders. Requirements Bachelor's degree in Engineering or related field; or 5+ years of equivalent industry experience. 3+ years of direct experience with CNC or Additive quoting and custom part manufacturing. Prior experience in a leadership, supervisory, or mentoring role preferred. Proficiency with 3D CAD tools and interpreting technical drawings. Demonstrated project management experience in a manufacturing environment. Strong interpersonal and communication skills. Ability to multi-task and thrive in a fast-paced, customer-facing environment. Knowledge, Skills and Abilities Problem-solver with strong attention to detail. Customer-focused with a hands-on approach to resolving issues. Technically minded, yet business-aware-capable of balancing quality, cost, and customer satisfaction. Familiarity with online quoting platforms or automation tools. Strong leadership and team management skills Excellent communication and interpersonal skills both internally and externally Strong sense of urgency Able to leverage expertise to positively impact and influence others Equal Opportunity Employer/Veterans/Disabled This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Compensation details: 00 Yearly Salary PIe970d2c49f0b-9007