Charles Schwab

Position Type: Regular Your opportunity At Schwab, you will build a rewarding career while making a difference in the lives of our millions of clients. Here, innovative thinking meets creative problem solving as we work together to challenge the status quo. We believe in the power of collaboration and value being together in the office, which is why this role is based on-site in our San Francisco office. Joining Schwab means joining a company committed to transforming the financial industry and putting clients at the center of everything we do. Schwab's AI Strategy & Transformation team-known as AI.x-is the central hub for Artificial Intelligence at Schwab. We are an integrated product, engineering, strategy and risk team, all based in San Francisco. We help set the enterprise vision for AI, invest in the most promising opportunities, and accelerate delivery across the company. We also build the core platform that powers AI at scale and explore next-generation GenAI efforts that will redefine how we serve our clients. Senior AI Product Managers on AI.x, play an essential role in advancing Schwab's priorities by driving the development and execution of innovative AI product strategies. This position offers the opportunity to help shape Schwab's future with AI, create transformative solutions that serve millions of clients, and grow your career in one of the most dynamic areas of technology today. As a Senior AI Risk Product Manager on AI.x, you will help advance Schwab's risk management and compliance goals by driving the development and execution of innovative AI product & workflow experiences in partnership with our Risk Management, Compliance, and Cyber teams. Your work will focus on identifying and executing on opportunities to leverage GenAI to enhance control testing and risk monitoring across operational, corporate risk oversight, and cyber risk management. Long term, you will help develop agentic tools that reduce manual burden, improve detection, and drive stronger governance outcomes. This is an opportunity to shape the future of AI-driven risk management , create transformative solutions, and grow your career in one of the most dynamic areas of technology today. What You'll do Collaboratively define the GenAI platform vision and roadmap for risk, compliance, and cyber use cases. Partner with R&D and risk stakeholders to identify impactful projects and define evaluation strategies for measuring and monitoring the quality of generative AI output in risk and compliance contexts. Participate in model validation to ensure continued performance, regulatory alignment, and business value of AI tools. Define metrics to estimate hallucination impact, output acceptance, safety concerns, and compliance effectiveness. Communicate key metrics and risk insights to both technical and non-technical stakeholders, highlighting trends, variance, and business impact. Distill MVPs and iterative deliverables from long-term product visions and goals, focusing on risk and compliance transformation. Champion the near-term product vision, ensuring alignment with Schwab's strategic goals and regulatory requirements. Oversee the product lifecycle from concept to launch, including user research with risk and compliance teams, requirements gathering, and go-to-market strategy. Proactively identify and mitigate risks throughout the product development process, with a focus on regulatory and operational risk. Build enablement and onboarding plans to empower internal risk and compliance teams to leverage platform tools. Rigorously and dynamically prioritize the product roadmap, ensuring the development team is creating value with each iterative delivery. What you have Required Qualification BA/BS degree 7-10+ years of professional IT or Product development experience 5+ years of direct product experience 3+ years of experience working closely with software engineers Demonstrable understanding of generative AI technology, architecture, and terminology including LLMs, RAG, system prompts, agentic, etc. Experience using/building generative AI solutions, ideally in risk, compliance, or cyber domains. Preferred Qualifications: MBA, JD or Graduate degree in Computer Science or other field related to AI. Professional experience in engineering, data science, risk management, compliance, or related field. Experience building Agentic workflows (e.g., with Copilot Studio, Vertex AI Agent builder etc.). Outstanding verbal and written communication skills with demonstrated ability to communicate effectively with all levels of the organization. Familiarity with financial services and the regulations that apply to the industry. Strong business influence skills. Ability to distill strategy, analytics and varied sets of input to drive decisions across stakeholder communities. Building credibility with peers and key stakeholders (at all levels of the organization) to be able to drive action. Ability to develop multiple solutions to the same problem and identify the common failure modes associated with each. Passion for identifying user pain points, generating ideas to relieve them, and acting swiftly to test potential solutions. Self-starter with outstanding organizational skills, attention to detail, and desire to continually reevaluate existing products and processes. Comfort in a dynamic and fast-moving work environment, with a positive attitude and solid work ethic. Curiosity to continually learn and keep up to date with the latest GenAI capabilities. A strong track record of performance. In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

Position Type: Regular Your opportunity At Schwab, you will build a rewarding career while making a difference in the lives of our millions of clients. Here, innovative thinking meets creative problem solving as we work together to challenge the status quo. We believe in the power of collaboration and value being together in the office, which is why this role is based on-site in either our San Francisco, CA . Joining Schwab means joining a company committed to transforming the financial industry and putting clients at the center of everything we do. Schwab's AI Strategy & Transformation team, known as AI.x , is the central hub for Artificial Intelligence at Schwab. We are an integrated product, engineering, strategy and risk team, all based in San Francisco. We help set the enterprise vision for AI, invest in the most promising opportunities, and accelerate delivery across the company. We also build the core platform that powers AI at scale and explore next-generation GenAI efforts that will redefine how we serve our clients. As a Director, AI Partnership & Business Development, you will serve as a principal individual contributor, driving the analysis, execution, and expansion of innovative AI partnerships and business solutions. This role is pivotal in shaping Schwab's future with AI and advancing transformative initiatives that serve millions of clients. Key Responsibilities AI Business Development: Engage with the AI business ecosystem, from startups to enterprises, to identify emerging capabilities and communicate their potential to Schwab executives. Partner with cross-functional teams to ensure responsible and scalable AI adoption and integration. Competitive Analysis: Stay current on emerging AI technologies, trends, and best practices to inform Schwab's AI roadmap. Evaluate and recommend new AI capabilities for enterprise adoption, including partnerships with startups and vendors. AI Strategy & Implementation: Support the development and execution of GenAI-driven solutions across business units. Translate business needs into AI opportunities by collaborating with stakeholders across products, operations, and technology. Executive Communication: Manage executive-level communications, including presentations, briefings, and strategic updates. Craft compelling narratives that articulate the value and impact of AI initiatives to senior leadership. Strategic Influence: Serve as a thought leader and trusted advisor on AI partnership strategy. Drive experimentation from concept to implementation and support business standards. What you have Required Qualifications Bachelor's degree required . 7-10+ years of proven experience within AI Business Development or Partnership teams, with a track record of engaging with the wider AI ecosystem to identify and leverage opportunities for collaboration. Deep understanding of AI technologies and trends, enabling informed discussions and strategic decision-making. Extensive experience in professional analytical and problem-solving, assessing market opportunities and developing strategies to capitalize on them. Demonstrated senior-level communication skills and ability to craft compelling narratives and deliver effective presentations tailored to executive audiences. Experience influencing cross-functional stakeholders and championing initiatives across departments. Experience enabling effective engagements with executives and key stakeholders in the AI industry. Preferred Qualifications MBA or equivalent post-MBA level experience. Excellent written and verbal communication skills, with the ability to deliver effective presentations to executive audiences. Strong relationship-building and collaboration skills; a team player with experience influencing cross-functional stakeholders and championing initiatives. Strategic mindset with the ability to identify and leverage opportunities for collaboration between Schwab and other AI companies. Exceptional communication and interpersonal skills. In addition to the salary range, this role is eligible for bonus or incentive opportunities. Note: This position is an Individual Contributor role and does not include people management or direct reports at this time. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

Position Type: Regular Your opportunity Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship. At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. The Client Service Manager role is responsible for leading day-to-day client service delivery in support of plan administration and client needs. This role includes daily oversight of all aspects of qualified and non-qualified retirement plan recordkeeping and administration that may include resolution of client issues, coordination of internal groups for issue resolution, client presentations and sales support. As the lead interface between plan sponsor and Schwab, the Client Service Manager will be accountable for client satisfaction, delivering support to clients by broadening Schwab's relationships with plan sponsors and plan participants. You will support an adherence to Schwab policies and practices and mitigation of operational and financial risk to Schwab. Responsibilities will include, but not be limited to: Lead approximately 10-15 client relationships. Understand your plans to ensure administration is completed in accordance with plan provisions. Collaborate with business partners to delegate and lead client issues to successful resolution is key in your position. Approaching every client interaction holistically by being aware of all issues and events related to the client and collaborate with peers to create a precise client experience is a major part of your role Ensure client satisfaction, improve client promoter scores, and actively communicate plan administration activities with your internal teams. Support Sales efforts, as needed. Work reciprocally within the organization, share standard methodologies, and aid in the continuous improvement of the services provided by Schwab to ensure your success. Execute client and regulatory changes. Effectively and authentically communicate Schwab's value to clients. Apply specialized knowledge within all aspects of qualified and non-qualified retirement plan recordkeeping and understand the broader impact on the company. Build and sustain strong relationships with clients and partnerships with internal associates as well as key contacts within the industry to stay ambitious. What you have To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have. Required Qualifications 5+ years of experience working with employer sponsored Retirement Plans. Bachelor's degree or equivalent experience. Validated understanding of ERISA, industry rules and regulations, and non-qualified plan design. Ability to develop and implement client strategies, retirement plan design, compliance, IRS reporting, as well as a proven understanding of mutual funds and other investments. Ability to work independently with minimal oversight by your manager. Excellent written and oral communication skills. Ability to communicate effectively, problem seek, and influence and build consensus among team members, leadership, and clients through presentations. Ability to identify client issues that pose a risk to the firm, handle them appropriately and recommend solutions to address future issues effectively ensures your growth as a Client Service Manager. Ability to effectively run plans with varying levels of complexity. Time management skills and ability to handle multiple assignments at a given time. Self-motivated, enthusiastic, take initiative and demonstrate a high degree of personal integrity, resilience, honesty and respect for others Inspire and support those around you to challenge the status quo; effect small and large changes to continue to elevate the team's effectiveness and level of service provided to our clients Meet deadlines within a fast-paced environment. Collaborate effectively in teams and influence outcomes Demonstrate confidence, accountability, and teamwork with each interaction Flexibility to travel for client visits and sales presentation Preferred Qualifications ASPPA, CEBS and/or NIPA designation. QPA, CPC or equivalent certification/designations. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

Position Type: Regular Your opportunity Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship. At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. The Client Service Manager role is responsible for leading day-to-day client service delivery in support of plan administration and client needs. This role includes daily oversight of all aspects of qualified and non-qualified retirement plan recordkeeping and administration that may include resolution of client issues, coordination of internal groups for issue resolution, client presentations and sales support. As the lead interface between plan sponsor and Schwab, the Client Service Manager will be accountable for client satisfaction, delivering support to clients by broadening Schwab's relationships with plan sponsors and plan participants. You will support an adherence to Schwab policies and practices and mitigation of operational and financial risk to Schwab. Responsibilities will include, but not be limited to: Lead approximately 10-15 client relationships. Understand your plans to ensure administration is completed in accordance with plan provisions. Collaborate with business partners to delegate and lead client issues to successful resolution is key in your position. Approaching every client interaction holistically by being aware of all issues and events related to the client and collaborate with peers to create a precise client experience is a major part of your role Ensure client satisfaction, improve client promoter scores, and actively communicate plan administration activities with your internal teams. Support Sales efforts, as needed. Work reciprocally within the organization, share standard methodologies, and aid in the continuous improvement of the services provided by Schwab to ensure your success. Execute client and regulatory changes. Effectively and authentically communicate Schwab's value to clients. Apply specialized knowledge within all aspects of qualified and non-qualified retirement plan recordkeeping and understand the broader impact on the company. Build and sustain strong relationships with clients and partnerships with internal associates as well as key contacts within the industry to stay ambitious. What you have To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have. Required Qualifications 5+ years of experience working with employer sponsored Retirement Plans. Bachelor's degree or equivalent experience. Validated understanding of ERISA, industry rules and regulations, and non-qualified plan design. Ability to develop and implement client strategies, retirement plan design, compliance, IRS reporting, as well as a proven understanding of mutual funds and other investments. Ability to work independently with minimal oversight by your manager. Excellent written and oral communication skills. Ability to communicate effectively, problem seek, and influence and build consensus among team members, leadership, and clients through presentations. Ability to identify client issues that pose a risk to the firm, handle them appropriately and recommend solutions to address future issues effectively ensures your growth as a Client Service Manager. Ability to effectively run plans with varying levels of complexity. Time management skills and ability to handle multiple assignments at a given time. Self-motivated, enthusiastic, take initiative and demonstrate a high degree of personal integrity, resilience, honesty and respect for others Inspire and support those around you to challenge the status quo; effect small and large changes to continue to elevate the team's effectiveness and level of service provided to our clients Meet deadlines within a fast-paced environment. Collaborate effectively in teams and influence outcomes Demonstrate confidence, accountability, and teamwork with each interaction Flexibility to travel for client visits and sales presentation Preferred Qualifications ASPPA, CEBS and/or NIPA designation. QPA, CPC or equivalent certification/designations. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

Position Type: Regular Your opportunity At Schwab, you will build a rewarding career while making a difference in the lives of our millions of clients. Here, innovative thinking meets creative problem solving as we work together to challenge the status quo. We believe in the power of collaboration and value being together in the office, which is why this role is based on-site in either our San Francisco, CA. Joining Schwab means joining a company committed to transforming the financial industry and putting clients at the center of everything we do. Schwab's AI Strategy & Transformation team, known as AI.x, is the central hub for Artificial Intelligence at Schwab. We are an integrated product, engineering, strategy and risk team, all based in San Francisco. We help set the enterprise vision for AI, invest in the most promising opportunities, and accelerate delivery across the company. We also build the core platform that powers AI at scale and explore next-generation GenAI efforts that will redefine how we serve our clients. As a Director, AI Partnership & Business Development, you will serve as a principal individual contributor, driving the analysis, execution, and expansion of innovative AI partnerships and business solutions. This role is pivotal in shaping Schwab's future with AI and advancing transformative initiatives that serve millions of clients. Key Responsibilities AI Business Development: Engage with the AI business ecosystem, from startups to enterprises, to identify emerging capabilities and communicate their potential to Schwab executives. Partner with cross-functional teams to ensure responsible and scalable AI adoption and integration. Competitive Analysis: Stay current on emerging AI technologies, trends, and best practices to inform Schwab's AI roadmap. Evaluate and recommend new AI capabilities for enterprise adoption, including partnerships with startups and vendors. AI Strategy & Implementation: Support the development and execution of GenAI-driven solutions across business units. Translate business needs into AI opportunities by collaborating with stakeholders across products, operations, and technology. Executive Communication: Manage executive-level communications, including presentations, briefings, and strategic updates. Craft compelling narratives that articulate the value and impact of AI initiatives to senior leadership. Strategic Influence: Serve as a thought leader and trusted advisor on AI partnership strategy. Drive experimentation from concept to implementation and support business standards. What you have Required Qualifications Bachelor's degree required. 7-10+ years of proven experience within AI Business Development or Partnership teams, with a track record of engaging with the wider AI ecosystem to identify and leverage opportunities for collaboration. Deep understanding of AI technologies and trends, enabling informed discussions and strategic decision-making. Extensive experience in professional analytical and problem-solving, assessing market opportunities and developing strategies to capitalize on them. Demonstrated senior-level communication skills and ability to craft compelling narratives and deliver effective presentations tailored to executive audiences. Experience influencing cross-functional stakeholders and championing initiatives across departments. Experience enabling effective engagements with executives and key stakeholders in the AI industry. Preferred Qualifications MBA or equivalent post-MBA level experience. Excellent written and verbal communication skills, with the ability to deliver effective presentations to executive audiences. Strong relationship-building and collaboration skills; a team player with experience influencing cross-functional stakeholders and championing initiatives. Strategic mindset with the ability to identify and leverage opportunities for collaboration between Schwab and other AI companies. Exceptional communication and interpersonal skills. In addition to the salary range, this role is eligible for bonus or incentive opportunities. Note: This position is an Individual Contributor role and does not include people management or direct reports at this time. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

Position Type: Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. Schwab's service team is at the heart of our firm's commitment to helping clients own their financial futures. In this exciting role, you'll learn to educate clients about investment strategies, trading tools, market mechanics, and retirement choices. You'll engage with, and be an advocate for, clients when answering inbound calls, taking ownership, and tackling complex issues to offer the best possible solution. You'll also take charge of your own professional journey by attending the Schwab Service Academy, which provides you with the paid training, study time, and support you need to obtain your Securities Industry Essentials and FINRA Series 7 & 63 licenses. If you are eager to pursue a career in finance, enjoy working in a team setting, and share our passion for serving clients - this role is for you. We offer a competitive pay and bonus package. Starting compensation for this location begins at $54,100 during training , plus an annual bonus opportunity of 10% of your base pay and other eligible earnings. Employees have the potential to increase their total compensation to $61,710 ($56,100 base, plus 10% bonus opportunity depending on individual/corporate performance) within their 1st year upon obtaining the required Licensing and achieving performance-based pay increases. What you have If you're not a finance expert, that's okay! People coming from many different experiences have found tremendous success here at Schwab. Successful candidates will have a growth mindset, a willingness to learn, and a passion for serving others. At Charles Schwab, we strive to make a difference in people's lives through our innovative solutions and world-class service. Required qualifications Ability to work full time on-site during Schwab's training program (SSA), followed by a hybrid work schedule. Ability to work various shifts to serve our clients 24/7, including overnight and weekend availability. Preferred qualifications Previous customer service experience Previous client relationship experience Bachelor's degree or higher in Finance, Economics, or related field from accredited university Ability to adapt to changes in the market and business Eagerness to learn about finance Passion for service to clients Motivation to learn about the securities industry, including the basic principles of equity, option, and mutual fund transactions Robust communication, influencing and client engagement skills Desire to be part of a supportive and collaborative team Shown success navigating multiple computer applications What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

Position Type: Regular Your opportunity At Schwab, your career is more than a job-it's an opportunity to impact the lives of millions. Innovation and creative problem solving thrive here, as we challenge conventional approaches and prioritize collaboration. We value in-person teamwork, so this role is based on-site at our San Francisco office. As part of Schwab's AI Strategy & Transformation team (AI.x), you'll join the central hub for Artificial Intelligence across the company. AI.x brings together product, engineering, strategy, and risk specialists to set enterprise AI vision, invest in transformative opportunities, and accelerate delivery organization-wide. Our team builds the scalable core platform for AI and explores next-generation GenAI initiatives that redefine client experiences. We're seeking a Senior AI Engineer who will design and deliver cutting-edge GenAI applications, enhancing the client journey and driving tangible business value. You'll collaborate closely with architects, engineers, and business leaders to align solutions with Schwab's strategic goals, and mentor junior team members-cultivating best engineering practices and a culture of continuous learning. In this pivotal role, you'll not only advance technical standards and solve complex challenges, but also lead rapid iterations from concept to production. You will bring curiosity, creativity, and technical depth to help shape the next era of AI at Schwab, with a special emphasis on site reliability, monitoring, observability, and operations. You'll ensure that the systems you build are robust, reliable, and well-monitored, implementing best practices for observability and operational excellence to maintain high performance and uptime for mission-critical AI applications. Design, build, and deliver GenAI applications that elevate client experience and generate business impact. Champion reliability, monitoring, observability, and operational best practices for AI systems and data pipelines. Collaborate with cross-functional teams to align solutions with enterprise strategy and technical standards. Mentor and coach junior engineers, fostering strong practices and continuous learning. Lead by example in solving complex technical challenges and driving rapid iteration from concept to deployment. Implement and maintain monitoring, alerting, and incident response frameworks to ensure system health and reliability. Advance engineering standards, focusing on operational excellence and quality across all deliverables. What you have Required Qualifications 8+ years of software development experience, with 4+ years as a hands-on senior engineer in startups and/or large organizations. Bachelor's degree in Computer Science or related field. 5+ years building complex products from scratch, running them in production, and ensuring operational reliability. 3+ years building applications leveraging AI models for measurable business impact. 3+ years developing applications and data pipelines interfacing with large datasets. 3+ years working with containers and cloud-native applications, operationalizing them in the public cloud with infrastructure as code. Preferred Qualifications Strong computer science fundamentals and experience across the tech stack. Experience with proprietary or open-source LLMs (e.g., Gemini, Claude, OpenAI) and deploying LLM-powered applications to production. Commitment to quality-driving high standards and writing tests at all levels. Experience writing and running evaluations for quality and consistency in LLM-generated output. Strong written and verbal communication skills to clearly convey ideas and feedback. Mentoring junior engineers and supporting their technical growth through code reviews and guidance. Mindset of continuous learning and improvement. Ability to solve complex problems with ambiguous or incomplete data in distributed systems. Demonstrated business domain knowledge relevant to previous products. Curiosity about new technologies and processes, proactively sharing knowledge and seeking improvement. Experience with Python and front-end development preferred but not required. Master's or advanced degree in Computer Science or related field. In addition to the salary range, this role is eligible for bonus or incentive opportunities. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

Position Type: Regular Your opportunity At Schwab, you will build a rewarding career while making a difference in the lives of our millions of clients. Here, innovative thinking meets creative problem solving as we work together to challenge the status quo. We believe in the power of collaboration and value being together in the office, which is why this role is based on-site in our San Francisco office. Joining Schwab means joining a company committed to transforming the financial industry and putting clients at the center of everything we do. Schwab's AI Strategy & Transformation team, known as AI.x, is the central hub for Artificial Intelligence at Schwab. We are an integrated product, engineering, strategy and risk team, all based in San Francisco. We help set the enterprise vision for AI, invest in the most promising opportunities, and accelerate delivery across the company. We also build the core platform that powers AI at scale and explore next-generation GenAI efforts that will redefine how we serve our clients. As an AI Engineer on AI.x, you will play an important role in bringing these priorities to life by designing and delivering innovative AI solutions. This role is more than an engineering position. It is an opportunity to join a high-profile team shaping Schwab's future with AI, to build solutions that matter to millions of clients, and to grow your career in one of the most exciting areas of technology today. As an AI Engineer, you will contribute to the design, development, and delivery of GenAI applications that enhance client experience and create business value. You will collaborate with architects, engineers, and business leaders to ensure solutions align with Schwab's enterprise strategy. You will have the opportunity to learn from senior engineers, participate in technical discussions, and help to build strong engineering practices while fostering a culture of continuous learning. You will work on solving complex technical challenges, support best engineering standards, and help drive iterations from concept to production. Above all, you will bring curiosity, creativity, and technical skill to help shape the next generation of AI at Schwab. What you have Required Qualifications 5+ years of software development experience and 3+ years as a hands-on engineer in startups and/or large organizations. Bachelor's degree in Computer Science or related field. 3+ years of experience building complex products from scratch and supporting them in production environments. 1+ years of experience developing applications that use Artificial Intelligence (AI) models to deliver business impact. 2+ years of experience working with applications or data pipelines that interface with large datasets. 2+ years of experience with containers and cloud-native applications, with exposure to deploying them in the public cloud using infrastructure as code. Preferred Qualifications Robust computer science fundamentals and experience working across different parts of the tech stack. Exposure to proprietary or open-source LLMs (Gemini, Claude, OpenAI or other models) and contributing to LLM-powered applications. Commitment to quality in your work, with experience writing and maintaining tests. Experience evaluating and monitoring LLM-generated outputs for quality and consistency. Strong communication skills - able to clearly share your perspective with others on the team, both verbally and in writing. Interest in mentoring peers and learning from senior engineers through feedback and code reviews. Demonstrated commitment to continuous learning and improvement. Ability to address complex problems, even with ambiguous or incomplete data, within distributed systems. Broad business domain knowledge related to the products you've contributed to. Curiosity about new technologies and processes - you seek to grow your skills and share knowledge with team members. Experience with Python and front-end development is preferred but not required. Master's or advanced degrees in Computer Science or related fields are a plus. In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

Position Type: Regular Your opportunity At Schwab, you will build a rewarding career while making a difference in the lives of our millions of clients. Here, innovative thinking meets creative problem solving as we work together to challenge the status quo. We believe in the power of collaboration and value being together in the office, which is why this role is based on-site in our San Francisco office. Joining Schwab means joining a company committed to transforming the financial industry and putting clients at the center of everything we do. Schwab's AI Strategy & Transformation team, known as AI.x, is the central hub for Artificial Intelligence at Schwab. We are an integrated product, engineering, strategy and risk team, all based in San Francisco. We help set the enterprise vision for AI, invest in the most promising opportunities, and accelerate delivery across the company. We also build the core platform that powers AI at scale and explore next-generation GenAI efforts that will redefine how we serve our clients. As an AI Researcher on AI.x, you will play a key role in bringing these priorities to life by advancing cutting-edge AI research and developing innovative solutions. This role is more than a research position. It is an opportunity to join a high-profile team shaping Schwab's future with AI, to create research that matters to millions of clients, and to grow your career in one of the most exciting areas of technology today. As an AI Researcher, you will design, investigate, and develop novel AI models and algorithms that enhance client experience and create business value. You will work closely with architects, engineers, and business leaders to align research efforts with Schwab's enterprise strategy. You will mentor and coach junior researchers, helping to build strong scientific practices and foster a culture of continuous learning. You will lead by example in tackling complex technical challenges, advancing research standards, and driving rapid experimentation from concept to application. Above all, you will bring curiosity, creativity, and technical depth to help shape the next generation of AI at Schwab. What you have Required Qualifications: A master's or other advanced degree in Computer Science, Mathematics, Physics or related field, or equivalent industry experience 7+ years of experience in AI / ML research and development using Python 7+ years of experience building data pipelines and data analyses that interface with large datasets 3 + years of experience using AI models to deliver business value Advanced expertise in machine learning, natural language processing, and / or generative AI Preferred Qualifications: Strong data science fundamentals, including using SQL, Python data frames (e.g. pandas) and in data visualization using Python Strong computer science fundamentals, including experience writing unit tests Experience working with LLMs and shipping LLM-powered applications to production Ability to solve complex problems with ambiguous or incomplete data Experience working with and mentoring engineers, through presentations, clear feedback and code reviews Curiosity about new technologies and processes - you always seek to improve yourself and everyone around you and proactively seek and share knowledge with others on your team Strong communication skills - you balance written and verbal communication to clearly share your perspective with others on the team Demonstrated mindset of continuous learning and improvement Demonstrated business domain knowledge related to all products you have worked on In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

Position Type: Regular Your opportunity At Schwab, you will build a rewarding career while making a difference in the lives of our millions of clients. Here, innovative thinking meets creative problem solving as we work together to challenge the status quo. We believe in the power of collaboration and value being together in the office, which is why this role is based on-site in our San Francisco office. Joining Schwab means joining a company committed to transforming the financial industry and putting clients at the center of everything we do. Schwab's AI Strategy & Transformation team, known as AI.x, is the central hub for Artificial Intelligence at Schwab. We are an integrated product, engineering, strategy and risk team, all based in San Francisco. We help set the enterprise vision for AI, invest in the most promising opportunities, and accelerate delivery across the company. We also build the research platform that powers AI at scale and explore next-generation GenAI efforts that will redefine how we serve our clients. As a Responsible AI Researcher, you will bridge the gap between regulation, ethical principles, and technical innovation, shaping how AI is safely and ethically deployed across our products and services. You will translate complex and often ambiguous regulatory requirements into actionable technical guardrails, evaluation frameworks, and continuous monitoring benchmarks. In addition to interpreting existing standards, you will advocate for best practices, anticipate where regulations may be heading, and help position Schwab to maintain the trust that is central to our business. In this highly visible and cross-functional role, you will ensure Schwab's AI systems set industry benchmarks for safety, fairness, and transparency. You'll work closely with teams across research, engineering, product, legal, compliance, and risk to address complex and emerging challenges in responsible AI. This role offers significant opportunities to innovate-designing and implementing solutions for problems where established best practices may not yet exist-and to help shape the technical and organizational standards that guide Schwab's AI systems. Your work will directly inform executive decision-making, regulatory engagement, and the development of trusted AI products at scale. What You'll Do Design and implement innovative methods for bias detection and develop technical guardrails aligned with responsible AI principles. Collaborate with cross-functional teams-research, product, legal, compliance, and risk-to ensure Schwab's AI systems are safe, fair, and transparent. Build and maintain monitoring systems for AI models, integrating human-in-the-loop and automated metrics for compliance at scale. Influence executive decision-making and regulatory engagement while driving trusted AI solutions for millions of clients. If you're passionate about responsible AI and eager to innovate in a dynamic environment, this role is for you. What you have We're looking for someone who thrives in ambiguity, is passionate about AI ethics, and enjoys solving complex challenges where no playbook exists. Required Qualifications Master's degree (or equivalent) in Computer Science, Engineering, Data Science, Social/Applied Sciences, or related field-or equivalent experience. 6+ years in AI ethics, AI research, Security, Trust & Safety, or similar roles (academic doctoral experience counts). Expertise in fairness, alignment, adversarial robustness, or interpretability/explainability. Experience with responsible generative AI challenges and risk mitigations. Strong analytical and communication skills for technical and non-technical audiences. Preferred Qualifications 7+ years in AI/ML research and development using Python. Familiarity with regulatory frameworks (AI-specific or financial sector) and responsible AI standards. Published research in AI safety, alignment, or governance (e.g., FAccT, NeurIPS). Experience with LLMs and deploying LLM-powered applications. Skills in adversarial testing, red-teaming, and risk assessment for AI deployments. Strong data science fundamentals (SQL, pandas, visualization) and robust pipeline development. Financial domain knowledge is a plus. We welcome applicants from diverse backgrounds and encourage you to apply even if you don't meet every requirement. In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

Position Type: Regular Your opportunity At Schwab, you will build a rewarding career while making a difference in the lives of our millions of clients. Here, innovative thinking meets creative problem solving as we work together to challenge the status quo. We believe in the power of collaboration and value being together in the office, which is why this role is based on-site in our San Francisco office. Joining Schwab means joining a company committed to transforming the financial industry and putting clients at the center of everything we do. Schwab's AI Strategy & Transformation team, known as AI.x, is the central hub for Artificial Intelligence at Schwab. We are an integrated product, engineering, strategy and risk team, all based in San Francisco. We help set the enterprise vision for AI, invest in the most promising opportunities, and accelerate delivery across the company. We also build the research platform that powers AI at scale and explore next-generation GenAI efforts that will redefine how we serve our clients. As an AI Policy Researcher, you'll be at the forefront of Schwab's commitment to responsible innovation, turning bold ideas into real-world impact. In this dynamic role, you'll interpret the latest trends in AI regulations and collaborate closely with compliance and risk to transform regulatory requirements into clear, actionable policies and guidance. You will also work closely with change management to create role specific risk-based training experiences. Your work will ensure that Schwab's AI initiatives remain not only compliant and ethical, but also lead the industry. As a subject matter expert for first-line risk on AI rollouts, you'll support risk assessments and compliance reviews, helping to foster a culture of responsible innovation and continuous learning. Additionally, you'll work alongside research and engineering teams to stay ahead of industry trends and technical breakthroughs, actively scanning for emerging technologies and proactively developing governance and policies before challenges arise. By synthesizing insights from regulatory priorities, news, and technical advancements, you will enable Schwab to anticipate, shape, and lead the future of AI regulation-ensuring we remain proactive, prepared, and at the forefront of responsible AI integration. What You'll Do Shape Policy: Translate complex AI regulations into clear organizational policies and training materials. Drive Education: Partner with change management to design role-specific training on responsible AI use. Stay Ahead: Monitor regulatory trends and technical advancements to anticipate future AI governance needs. Risk Expertise: Serve as a first-line risk SME for AI rollouts, supporting risk assessments and compliance reviews. Champion Ethics: Promote continuous learning and ethical decision-making across AI initiatives. What you have Required Qualifications Advanced degree (Master's, JD) in Law, Public Policy, or related field OR 6+ years of relevant experience. 4+ years in AI policy or technology policy. Familiarity with AI governance frameworks and risk management practices. Strong communication skills for technical and non-technical audiences. Proven ability to collaborate across legal, compliance, risk, and technical teams. Experience creating and delivering training materials. Preferred Qualifications Technical background or hands-on experience with AI or data science. 7+ years in regulatory analysis, policy research, or compliance. Experience in change management and capacity building for new regulations. External engagement (publications, presentations, policy forums). Financial services or other highly regulated industry experience. We welcome applicants from diverse backgrounds and encourage you to apply even if you don't meet every requirement. In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance