I-TEK Solutions

Position Overview: Seeking a Contingent Worker to join our Talent Acquisition (TA) team as a Site Support Coordinator focused on Test and Administration. In this role, you will play a vital part in supporting both internal and external customer-facing responsibilities. You will provide essential coordination and administrative support to the recruiting team, ensuring seamless operations and an exceptional candidate experience. This position is ideal for someone who thrives in a fast-paced environment, is detail-oriented, and enjoys managing multiple tasks that contribute to the success of the Talent Acquisition function. Key Responsibilities: Provide dedicated administrative support throughout candidate interviews and new hire onboarding. Manage pre-employment tasks including candidate testing, interview scheduling, and travel coordination. Coordinate new hire activities such as relocation, sign-on bonuses, and onboarding tasks. Serve as the primary manager and facilitator of ServiceNow incoming tickets, providing first-level resolution. Handle TA staffing inbox, conducting email and phone correspondence to ensure timely and accurate responses. Analyze and improve current processes; implement approved changes to enhance efficiency. Support Senior TA Administrative Coordinators and other TA team members. Assist with first-day onboarding activities (e.g., I-9 verification, paperwork, training coordination). Track and document procedures, including creating FAQs, answer sheets, and updating tracking spreadsheets. Oversee TA support lines (internal and external), Fieldglass support, TA timekeeping, and background check processes. Qualifications: Minimum of 4 years of experience in Talent Acquisition, Human Resources Coordination, or a similar role. Experience and / or Familiarity with E-Verify, SAP, ServiceNow, Fieldglass, and One Workforce platforms. Strong numerical and financial task skills. Exceptional attention to detail and thoroughness. Highly proficient in Microsoft Office Suite, especially Excel and PowerPoint. Excellent organizational and time-management skills; ability to work independently. Strong commitment to confidentiality and HR compliance. Independent thinker with a proactive approach and strong execution capabilities. Solid understanding of corporate recruitment processes and best practices (preferred). Strong verbal and written communication skills. Onsite Requirement: This role requires the Contingent Worker to be onsite four days per week to support responsibilities related to administering strength test procedures. Travel Requirements: Occasional in-state travel may be required for events or site visits and less than 10%. Out-of-state travel is not required.

Customer Billing and Accounting Representative The primary function of the Customer Billing & Accounting department is to ensure accurate and on-time billing of the organization's customers, both residential and commercial. This role will primarily focus on residential customers, including pre-pay and distributed generation. Functions include reviewing accounts during all phases of the billing cycle to ensure accurate billing and proper account maintenance. DESCRIPTION OF POTENTIAL DUTIES Review accounts pre-invoicing and adjust as needed Validate customer usage Complete meter exchange and install orders Review billing statements generated and update as needed Maintain customer account records Verify agency assistance payments Transition customers to prepay program and monitor prepay activities Collaborate with internal departments to research, address and process customer concerns Utilize various tools such as MS Suite (Excel), CIS system, Archive database to perform essential job duties IDEAL CANDIDATE QUALIFICATIONS Excellent attendance record Experience with basic formulas in Excel Creative and critical thinking skills Self-motivated to resolve billing inquiries by completing research and utilizing tools High attention to detail with a focus on quality Ability to self-manage and take direction Organized and able to prioritize their day Flexible and able to adapt as new tasks emerge The ability to work independently, as well as strong teamwork skills