WoodmenLife
Omaha, Nebraska
*Will fill at level commensurate with experience. General Position Summary Contributes to the growth and financial soundness of the organization by assisting actuarial functions that support various WoodmenLife insurance products. Ensures the quality delivery and maintenance of actuarial business requirements on administrative and illustration systems. WoodmenLife is looking for an Actuarial System Product Specialist to join our team! We are currently searching for an Actuarial System Product Specialist. They will review and audit business requirements and values of product certificates, annual reports, illustrations, and/or other customer correspondence for quality control. WoodmenLife is one of the best places to work in Omaha and has been in business for 130 years. As a member of the WoodmenLife family, you're joining others who share your commitment to family, community and country. Through WoodmenLife, you'll have opportunities to connect with others, give back locally, and honor those who make an impact. As a not-for-profit life insurance company, we've been helping to protect the financial future of families, making a difference in hometowns across America since 1890. We are passionate about our members, servicing others, being open minded, providing an environment of inclusion and collaborative spirit. We also provide world class benefits to our associates. Is this the type of company you could work for? We are looking for someone to: Participate in the implementation and maintenance of new and inforce insurance products on the administration and/or illustration systems, including: Researche, develop, document and communicate product and illustration business requirements, Develop tables of rates and values for loading into the system, Support implementation activities across business areas and with vendors, Create and run testing spreadsheets and tools to validate product and illustrated values, and Develop test plans and performs testing activities (functional, unit, and regression) for business requirements and values. Develop and run special one-off product calculations and illustrations, as needed. Support the determination of process improvements related to the implementation and testing of product and illustration requirements. Respond to home office and sales force requests related to product and illustrated values. Train others on administrative and/or illustration systems and solutions. Actively participate in cross functional and agile teams, as appropriate. We need someone who has: Bachelor's degree or higher with a STEM major and at least 2-5 years related on-the-job experience. Experience with spreadsheet, database, and word processing software, such as Excel, Access, and Word. Experience with database concepts and the ability to programming in Python, R, VB, SQL, or comparable language. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Ability to juggle multiple priorities and deadlines. Strong communication skills. Demonstrated ability to work in a team environment and with business partners across, and outside, the organization. Requires flexible hours of work to meet deadlines and match business needs. The ability to provide seamless, trustworthy, attentive and resourceful (S.T.A.R.) customer service. Engages well with others and are passionate about providing an exemplary customer experience. Desired Qualifications: Previous experience working in the insurance industry. Familiarity with or previous experience working with actuarial profession. If WoodmenLife is the type of company you are looking for and this position is one that you could see yourself doing long-term, please apply on-line to see if it's the right fit for you. WoodmenLife offers a competitive compensation package and a comprehensive benefits package. As part of WoodmenLife's employment process, candidates will be required to complete a criminal background check, credit check (where required for position), Fingerprint check (where required for position), drug screen and reference checks. Any offer of employment will be contingent upon successfully passing the above. WoodmenLife is committed to excellence in diversity by creating an inclusive work environment that values and respects all individuals. We welcome and embrace associates, regardless of background and beliefs. WoodmenLife respects every associate's unique perspective and contribution. We are committed to creating an inclusive environment that values differences, and creates opportunities for growth, leadership and service. This commitment includes providing equal opportunity in recruitment, employment and promotion, training and community outreach. WoodmenLife is also dedicated to strengthening the communities in which its employees live. #LI-LB1 APPLICANTS WITH DISABILITIES SHOULD ADVISE THE HUMAN RESOURCES DEPARTMENT AT THE TIME OF APPLICATION IF SPECIAL ACCOMMODATIONS ARE NEEDED. Woodmen of the World Life Insurance Society (WoodmenLife) is an equal opportunity employer.
*Will fill at level commensurate with experience. General Position Summary Contributes to the growth and financial soundness of the organization by assisting actuarial functions that support various WoodmenLife insurance products. Ensures the quality delivery and maintenance of actuarial business requirements on administrative and illustration systems. WoodmenLife is looking for an Actuarial System Product Specialist to join our team! We are currently searching for an Actuarial System Product Specialist. They will review and audit business requirements and values of product certificates, annual reports, illustrations, and/or other customer correspondence for quality control. WoodmenLife is one of the best places to work in Omaha and has been in business for 130 years. As a member of the WoodmenLife family, you're joining others who share your commitment to family, community and country. Through WoodmenLife, you'll have opportunities to connect with others, give back locally, and honor those who make an impact. As a not-for-profit life insurance company, we've been helping to protect the financial future of families, making a difference in hometowns across America since 1890. We are passionate about our members, servicing others, being open minded, providing an environment of inclusion and collaborative spirit. We also provide world class benefits to our associates. Is this the type of company you could work for? We are looking for someone to: Participate in the implementation and maintenance of new and inforce insurance products on the administration and/or illustration systems, including: Researche, develop, document and communicate product and illustration business requirements, Develop tables of rates and values for loading into the system, Support implementation activities across business areas and with vendors, Create and run testing spreadsheets and tools to validate product and illustrated values, and Develop test plans and performs testing activities (functional, unit, and regression) for business requirements and values. Develop and run special one-off product calculations and illustrations, as needed. Support the determination of process improvements related to the implementation and testing of product and illustration requirements. Respond to home office and sales force requests related to product and illustrated values. Train others on administrative and/or illustration systems and solutions. Actively participate in cross functional and agile teams, as appropriate. We need someone who has: Bachelor's degree or higher with a STEM major and at least 2-5 years related on-the-job experience. Experience with spreadsheet, database, and word processing software, such as Excel, Access, and Word. Experience with database concepts and the ability to programming in Python, R, VB, SQL, or comparable language. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Ability to juggle multiple priorities and deadlines. Strong communication skills. Demonstrated ability to work in a team environment and with business partners across, and outside, the organization. Requires flexible hours of work to meet deadlines and match business needs. The ability to provide seamless, trustworthy, attentive and resourceful (S.T.A.R.) customer service. Engages well with others and are passionate about providing an exemplary customer experience. Desired Qualifications: Previous experience working in the insurance industry. Familiarity with or previous experience working with actuarial profession. If WoodmenLife is the type of company you are looking for and this position is one that you could see yourself doing long-term, please apply on-line to see if it's the right fit for you. WoodmenLife offers a competitive compensation package and a comprehensive benefits package. As part of WoodmenLife's employment process, candidates will be required to complete a criminal background check, credit check (where required for position), Fingerprint check (where required for position), drug screen and reference checks. Any offer of employment will be contingent upon successfully passing the above. WoodmenLife is committed to excellence in diversity by creating an inclusive work environment that values and respects all individuals. We welcome and embrace associates, regardless of background and beliefs. WoodmenLife respects every associate's unique perspective and contribution. We are committed to creating an inclusive environment that values differences, and creates opportunities for growth, leadership and service. This commitment includes providing equal opportunity in recruitment, employment and promotion, training and community outreach. WoodmenLife is also dedicated to strengthening the communities in which its employees live. #LI-LB1 APPLICANTS WITH DISABILITIES SHOULD ADVISE THE HUMAN RESOURCES DEPARTMENT AT THE TIME OF APPLICATION IF SPECIAL ACCOMMODATIONS ARE NEEDED. Woodmen of the World Life Insurance Society (WoodmenLife) is an equal opportunity employer.
WoodmenLife
Omaha, Nebraska
Bilingual Customer Service Specialist (Remote*) Position requires no weekends or evenings! Monday through Thursday off work by 5pm and off at 12pm on Fridays!! ** Class will start November 1st. ** Who are we looking for someone who is all-around awesome. WoodmenLife is in need of Bilingual Customer Service Specialists to take inbound calls from Sales Representatives and Customers, in Spanish and English, in a fast-paced, fun environment. WoodmenLife is a different kind of life insurance company: we're not for profit. We have been reinvesting what would be profits to support local communities and serve those in need for over 125 years. And we're looking for someone special to join the heart of our company, our Customer Service Team. We Want Someone Who Is Positive: Displays positive thinking and actions Friendly: Provides excellent customer service in a team environment Caring: Helpful, welcoming, and likes being on the phone talking to people Energetic: Works at a fast pace while providing quality service Accountable: Solves problems and meets performance expectations in an ever-changing environment Open: Accepts constructive feedback and applies it Proficiency in Spanish, both written and oral. We Want Someone Who Has Excellent customer service skills with a desire to makes lives better, one call at a time Can easily switch gears between member calls and Sales Representative calls Communicates clearly by providing accurate information and making decisions based on information and training Can work within multiple systems simultaneously Problem solving capabilities, including ability to detect discrepancies and trends Can resolve customer questions, complaints and inquiries in a professional and helpful manner What You Will Get Shortened compressed work week- Office closes at 12pm on Friday. 6% Premium pay for hours worked Bonus potential for performance and attendance Incremental increases Medical, dental and vision insurance Life insurance 401K match at 5% Paid vacation-10 days Paid sick time-5 days 11 paid holidays per year, which includes one floating holiday Two paid volunteer days: One day can be used for something of your choosing, the other will be used for a WoodmenLife sponsored cause; WoodmenLife offers several voluntary opportunities Subsidized covered parking Casual dress code Tuition reimbursement after 6 months *Remote work-The safety of our associates is WoodmenLife's top priority. At this time, a majority of our associates are working remotely due to the current COVID-19 pandemic. Candidates who are selected for this position will be trained remotely and must be able to work from home in a dedicated work area. As WoodmenLife determines it is safe for associates to return to the home office, candidate will have their choice of continuing remote work or returning to the home office in Omaha, NE. Who is WoodmenLife Our Mission Uniting hardworking Americans to secure their financial future while strengthening our communities and country. Our Values At WoodmenLife, we are committed to serving our members, their communities and our country. As a not-for-profit insurance company, we are proud to reinvest what would be profits into local communities to benefit those in need. We serve our members with honesty and integrity, and we have always been guided by good. Passion for Members - We act in the best interest of our members at all times, providing them with support and superior service. We own our actions and strive to make a difference for our members and their communities. We operate with speed, integrity and commitment. Service to Others - We care deeply about our communities and our country. We give back to our members and the places they call home. We are there for people when they need us most. Inclusion - We value our differences and respect what each of us brings to the table. We are committed to diversity and to providing opportunities for growth, leadership and service to all. Collaborative Spirit - We drive results through collaboration and teamwork. We share a commitment to our goals and to each other throughout every level of the organization. We speak openly and have the courage to address issues to arrive at the best results for our members and our associates. Open-mindedness - We are open to new ideas and improved ways of doing things. We are solution-oriented and future-focused. We embrace innovation in our pursuit of growth. WoodmenLife offers a competitive compensation package and a comprehensive benefits package. As part of WoodmenLife's employment process, candidates will be required to complete a criminal background check, credit check (where required for position), Fingerprint check (where required for position), drug screen and reference checks. Any offer of employment will be contingent upon successfully passing the above. WoodmenLife is committed to excellence in diversity by creating an inclusive work environment that values and respects all individuals. We welcome and embrace associates, regardless of background and beliefs. WoodmenLife respects every associate's unique perspective and contribution. We are committed to creating an inclusive environment that values differences, and creates opportunities for growth, leadership and service. This commitment includes providing equal opportunity in recruitment, employment and promotion, training and community outreach. WoodmenLife is also dedicated to strengthening the communities in which its employees live. #LI-LB1 APPLICANTS WITH DISABILITIES SHOULD ADVISE THE HUMAN RESOURCES DEPARTMENT AT THE TIME OF APPLICATION IF SPECIAL ACCOMMODATIONS ARE NEEDED. Woodmen of the World Life Insurance Society (WoodmenLife) is an equal opportunity employer.
Bilingual Customer Service Specialist (Remote*) Position requires no weekends or evenings! Monday through Thursday off work by 5pm and off at 12pm on Fridays!! ** Class will start November 1st. ** Who are we looking for someone who is all-around awesome. WoodmenLife is in need of Bilingual Customer Service Specialists to take inbound calls from Sales Representatives and Customers, in Spanish and English, in a fast-paced, fun environment. WoodmenLife is a different kind of life insurance company: we're not for profit. We have been reinvesting what would be profits to support local communities and serve those in need for over 125 years. And we're looking for someone special to join the heart of our company, our Customer Service Team. We Want Someone Who Is Positive: Displays positive thinking and actions Friendly: Provides excellent customer service in a team environment Caring: Helpful, welcoming, and likes being on the phone talking to people Energetic: Works at a fast pace while providing quality service Accountable: Solves problems and meets performance expectations in an ever-changing environment Open: Accepts constructive feedback and applies it Proficiency in Spanish, both written and oral. We Want Someone Who Has Excellent customer service skills with a desire to makes lives better, one call at a time Can easily switch gears between member calls and Sales Representative calls Communicates clearly by providing accurate information and making decisions based on information and training Can work within multiple systems simultaneously Problem solving capabilities, including ability to detect discrepancies and trends Can resolve customer questions, complaints and inquiries in a professional and helpful manner What You Will Get Shortened compressed work week- Office closes at 12pm on Friday. 6% Premium pay for hours worked Bonus potential for performance and attendance Incremental increases Medical, dental and vision insurance Life insurance 401K match at 5% Paid vacation-10 days Paid sick time-5 days 11 paid holidays per year, which includes one floating holiday Two paid volunteer days: One day can be used for something of your choosing, the other will be used for a WoodmenLife sponsored cause; WoodmenLife offers several voluntary opportunities Subsidized covered parking Casual dress code Tuition reimbursement after 6 months *Remote work-The safety of our associates is WoodmenLife's top priority. At this time, a majority of our associates are working remotely due to the current COVID-19 pandemic. Candidates who are selected for this position will be trained remotely and must be able to work from home in a dedicated work area. As WoodmenLife determines it is safe for associates to return to the home office, candidate will have their choice of continuing remote work or returning to the home office in Omaha, NE. Who is WoodmenLife Our Mission Uniting hardworking Americans to secure their financial future while strengthening our communities and country. Our Values At WoodmenLife, we are committed to serving our members, their communities and our country. As a not-for-profit insurance company, we are proud to reinvest what would be profits into local communities to benefit those in need. We serve our members with honesty and integrity, and we have always been guided by good. Passion for Members - We act in the best interest of our members at all times, providing them with support and superior service. We own our actions and strive to make a difference for our members and their communities. We operate with speed, integrity and commitment. Service to Others - We care deeply about our communities and our country. We give back to our members and the places they call home. We are there for people when they need us most. Inclusion - We value our differences and respect what each of us brings to the table. We are committed to diversity and to providing opportunities for growth, leadership and service to all. Collaborative Spirit - We drive results through collaboration and teamwork. We share a commitment to our goals and to each other throughout every level of the organization. We speak openly and have the courage to address issues to arrive at the best results for our members and our associates. Open-mindedness - We are open to new ideas and improved ways of doing things. We are solution-oriented and future-focused. We embrace innovation in our pursuit of growth. WoodmenLife offers a competitive compensation package and a comprehensive benefits package. As part of WoodmenLife's employment process, candidates will be required to complete a criminal background check, credit check (where required for position), Fingerprint check (where required for position), drug screen and reference checks. Any offer of employment will be contingent upon successfully passing the above. WoodmenLife is committed to excellence in diversity by creating an inclusive work environment that values and respects all individuals. We welcome and embrace associates, regardless of background and beliefs. WoodmenLife respects every associate's unique perspective and contribution. We are committed to creating an inclusive environment that values differences, and creates opportunities for growth, leadership and service. This commitment includes providing equal opportunity in recruitment, employment and promotion, training and community outreach. WoodmenLife is also dedicated to strengthening the communities in which its employees live. #LI-LB1 APPLICANTS WITH DISABILITIES SHOULD ADVISE THE HUMAN RESOURCES DEPARTMENT AT THE TIME OF APPLICATION IF SPECIAL ACCOMMODATIONS ARE NEEDED. Woodmen of the World Life Insurance Society (WoodmenLife) is an equal opportunity employer.