GI Alliance

Director of Revenue Cycle Mgmt & Process Improvement Analytics Job Details Job Location: AUUA Admin - Glendale, AZ Position Type: Full Time Job Shift: Day Travel Percentage: Negligible Education Level: 4 Year Degree Job Category: Health Care Description GI Alliance is seeking an experienced Director of Revenue Cycle Mgmt & Process Improvement Analytics for the Urology and Radiation Oncology Department . Duties of this position include, but are not limited to, the following: Position purpose Serve as the leader responsible for revenue cycle integrity and performance excellence. D ocument processes, identify areas for process improvement primarily through automation and/or partnering with outside solutions. Responsibilities/Duties/Functions/Tasks : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manage the development of metrics to successfully track improvement and will partner with key organizational and site leaders to identify and achieve priorities, goals and objectives. Implement identified technologies and ensure the desired outcomes are met. Collaborate with the Business Intelligence (BI) team to ensure analytic tools are developed accordingly to order to meet desired outcomes. Analyze and evaluate strategic and financial information for potential target. Ensure all elements of cost, benefit, and risk are identified and considered during the project. Interact regularly with executive team to ensure initiatives and projects are aligned with companys direction. Ensure that all work is carried out in strict adherence with company policies, standard operation procedures (SOP), and in compliance with local, state, and federal guidelines. Initiates collaborative relationships between external, internal constituents and inter-office/inter-departmental staff. Evaluates practice productivity and provides recommendations for improvement. Prepares root cause analyses and recommends workflow improvements. Stays current with contracted reimbursement methodologies and coverage guidelines Identifies trending on denied claims, root causes of denials, and collaborates with team members to make recommendations for improvements Perform other duties as assigned Qualifications Qualifications Education: Bachelors degree from an accredited university in business administration, healthcare administration or related field required. Masters degree preferred. Experience: Five (5) plus years healthcare revenue cycle operations experience required. Experience in work measurement, methods analysis, and process improvement required. Performance Requirements: Knowledge: Must possess understanding of multiple RCM processes. Skills and Abilities: Ability to demonstrate, not only the benefits of the performance and process improvement initiatives, but also, the costs are far outweighed by the benefits, ensuring reasonable return on investment. Demonstrated excellence in organizational and time management skills. Perform effective communications skills both verbal and written. Proven ability to manage multiple priorities: delegating and achieving goals and objectives. Develop and maintain relationships at all levels of the organization and can influence positive outcomes. Adapt, innovate, and lead in a fast-paced environment where change is constant. Be able to identify, analyze, and interpret complex data and provide resolutions to operational problems. Demonstrate solid commitment to researching, evaluating and recommending continuous quality improvement plans. Proficient in Microsoft Office and appropriate practice management software. GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background. Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check. NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION. No phone calls or agencies, please. EEO/AA-M/F/disabled/protected veteran PId9ad96f87e35-6410

Supervisor, Clinical Operations Job Details Job Location: AUUA Sun City - Peoria, AZ Position Type: Full Time Job Shift: Day Description Position Summary The Clinical Operations Supervisor is responsible for overseeing the daily operations and performance of Medical Assistants and Front Office Coordinators across multiple locations within Academic Urology and Urogynecology of Arizona. This role ensures seamless coordination of patient care, efficient clinic workflows, accurate scheduling and billing processes, and the delivery of an exceptional patient experience. The Supervisor serves as a key liaison between staff, providers, and administration, with accountability for quality, compliance, and operational excellence. Essential Duties & Responsibilities Leadership & Supervision • Provides direct supervision to Medical Assistants and Front Office Coordinators, including hiring, onboarding, training, mentoring, and performance evaluations. • Develops staffing schedules, manages time-off requests, and ensures adequate coverage for clinic and front desk operations. • Monitors compliance with clinical standards, safety protocols, and organizational policies. • Leads staff development initiatives to enhance clinical, technical, and customer service skills. Clinical & Patient Care Oversight Oversees MA functions including rooming patients, vital signs, documentation, diagnostic testing, assisting providers with procedures, patient education, and surgical preparation. • Ensures proper infection control practices, equipment maintenance, and supply chain management across all patient care areas. • Coordinates workflows to optimize patient throughput, reduce wait times, and maintain high-quality care standards. • Supports escalated clinical issues and assists in problem resolution when patient care or service issues arise. Front Office & Patient Financial Services Oversight • Oversees registration, insurance verification, authorizations, scheduling, and financial counseling functions. • Monitors patient flow and scheduling practices, proactively resolving conflicts and improving efficiencies. • Works with billing and administrative teams to resolve patient financial concerns and enhance revenue cycle processes. Operational Excellence • Establishes and tracks key performance indicators (KPIs) for staff productivity, patient satisfaction, and operational efficiency. • Conducts regular team meetings to communicate updates, reinforce best practices, and address concerns. • Implements process improvement initiatives to streamline workflows and support growth across multiple sites. • Ensures compliance with HIPAA, OSHA, infection control, and accreditation standards. Qualifications Minimum Qualifications • Graduation from an accredited Medical Assistant program or equivalent healthcare training. • Minimum 3 years of experience in a medical office setting, including direct patient care and/or front office operations. • At least 1-2 years of supervisory or team lead experience preferred. • Strong knowledge of medical terminology, clinical workflows, insurance verification, and patient financial services. • Proficiency in electronic medical records (EMR) and scheduling software. • Exceptional interpersonal, communication, and leadership skills with the ability to manage multiple priorities. Preferred Qualifications • Prior experience in Urology, Urogynecology, or Gynecology practice. • Experience managing multi-site or regional healthcare operations. • Bilingual (English/Spanish) strongly preferred. PI0b097ed0c5-

Director of Revenue Cycle Mgmt & Process Improvement Analytics Job Details Job Location: AUUA Admin - Glendale, AZ Position Type: Full Time Job Shift: Day Travel Percentage: Negligible Education Level: 4 Year Degree Job Category: Health Care Description GI Alliance is seeking an experienced Director of Revenue Cycle Mgmt & Process Improvement Analytics for the Urology and Radiation Oncology Department . Duties of this position include, but are not limited to, the following: Position purpose Serve as the leader responsible for revenue cycle integrity and performance excellence. D ocument processes, identify areas for process improvement primarily through automation and/or partnering with outside solutions. Responsibilities/Duties/Functions/Tasks : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manage the development of metrics to successfully track improvement and will partner with key organizational and site leaders to identify and achieve priorities, goals and objectives. Implement identified technologies and ensure the desired outcomes are met. Collaborate with the Business Intelligence (BI) team to ensure analytic tools are developed accordingly to order to meet desired outcomes. Analyze and evaluate strategic and financial information for potential target. Ensure all elements of cost, benefit, and risk are identified and considered during the project. Interact regularly with executive team to ensure initiatives and projects are aligned with companys direction. Ensure that all work is carried out in strict adherence with company policies, standard operation procedures (SOP), and in compliance with local, state, and federal guidelines. Initiates collaborative relationships between external, internal constituents and inter-office/inter-departmental staff. Evaluates practice productivity and provides recommendations for improvement. Prepares root cause analyses and recommends workflow improvements. Stays current with contracted reimbursement methodologies and coverage guidelines Identifies trending on denied claims, root causes of denials, and collaborates with team members to make recommendations for improvements Perform other duties as assigned Qualifications Qualifications Education: Bachelors degree from an accredited university in business administration, healthcare administration or related field required. Masters degree preferred. Experience: Five (5) plus years healthcare revenue cycle operations experience required. Experience in work measurement, methods analysis, and process improvement required. Performance Requirements: Knowledge: Must possess understanding of multiple RCM processes. Skills and Abilities: Ability to demonstrate, not only the benefits of the performance and process improvement initiatives, but also, the costs are far outweighed by the benefits, ensuring reasonable return on investment. Demonstrated excellence in organizational and time management skills. Perform effective communications skills both verbal and written. Proven ability to manage multiple priorities: delegating and achieving goals and objectives. Develop and maintain relationships at all levels of the organization and can influence positive outcomes. Adapt, innovate, and lead in a fast-paced environment where change is constant. Be able to identify, analyze, and interpret complex data and provide resolutions to operational problems. Demonstrate solid commitment to researching, evaluating and recommending continuous quality improvement plans. Proficient in Microsoft Office and appropriate practice management software. GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background. Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check. NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION. No phone calls or agencies, please. EEO/AA-M/F/disabled/protected veteran PIba-6410