VCU Health
Richmond, Virginia
The MT/Path Spec Laboratory Services Manager oversees all aspects of the daily operations to include but not limited to: personnel management, workload, quality assurance, policies/procedures, billing, coding, regulatory compliance, financial management clinical trials, outreach, business development and assisting with any internal/external service needs. Manages workload efficiency, provides technical and operational direction to the team in support of laboratory functions. Essential Job Statements Personnel Management: Responsible for managing, directing, mentoring, and leading the team. Manages recruitment, onboarding, personnel records, performance management and employee relations. Fosters a positive work environment, resolving conflict with empathy within the team to maintain a productive culture and work environment. Maintains policies and procedures while ensuring regulatory and safety compliance. Operations Management: Manages the day-to-day operations to include: workflow efficiency, productivity, patient safety, utilization of resources and personnel training and compentency. Ensures laboratory services meet all accreditation, regulatory and billing compliance standards. Ensures appropriate CPT code selection, billing compliance with the OIG Laboratory Compliance Plan and accurate claim submission with appropriate NPI designations (where applicable). Oversees the quality management of point of care testing in the acute and ambulatory environments to ensure accuracy of results, efficiency of processes and staff competency (where applicable). Oversees the central support hub for laboratory operations to manage high call volumes from health care providers related to diagnostics, communication of critical lab values, and sample tracking and specimen collection information. (where applicable). Oversees pathology laboratory information system operations which includes coordinating and managing the activities of pathology web designer, pathology software and hardware support team and pathology programmers. (where applicable) Makes informed decisions based on strong technical knowledge, as appropriate to laboratory discipline. Collaborates with pathologists, faculty, clinical and support teams. Track and analyze operational performance metrics, identify areas for improvement, develop and implement performance improvement plans and prepare reports for pathology leadership. Investigate and respond to Safety Events and Patient/Provider complaints. Leadership, Communication and Customer Relations: Promotes a culture of positive guest relations and customer service in alignment VCUHS standards. Serves as a liaison between the pathology and other areas, maintaining professional and respectful communication. Fiscal Responsibilities: manages designated cost center (s), budget preparation and monitoring, financial planning, and cost control while adhering to regulatory compliance. Communication and Engagement: Works closely with Pathology leadership and other internal/external customers to support the mission of VCUHS and the Department of Pathology. Fosters a positive work environment, increase team involvement, recognition and satisfaction. Compliance and Regulatory: ensures compliance with departmental policies, HIPAA, CLIA, CAP, FDA and TJC accreditation agencies. Ensures pathology billing is compliant with CMS and OIG standards, healthcare regulations for payors and service agreements Quality Improvement: Analyze processes, systems and outcomes to identify inefficiencies and opportunities for improvement. Ensure that processes and services adhere to policies, regulations and standards of accreditation. Engage in troubleshooting, project management and training to support of process improvement initiatives. Miscellaneous: Performs additional responsibilities as required to support departmental operations and organizational goals. Patient Population: Neonates (0-4 weeks), Infant (1-12 months), Pediatrics (1-12 years, Adolescents (13-17 years), Adults (18-64 years), Geriatrics (65 years and older) Employment Qualifications Required Education: Bachelor's Degree in Medical Laboratory Science (MLS)/Clinical Laboratory Science (BSCLS)/Medical Technology (MT) from an accredited program OR a Bachelor's Degree in a Biological Science in addition to graduation from an NAACLS-accredited CLS/MT certificate program OR Bachelor's Degree in a Life, Biological or Chemical Science with 15 or more years of on the job training in a hospital health care environment in a specific lab discipline performing high complexity testing in blood banking, chemistry, hematology, microbiology, immunology , clinical microscopy, histology, cytology or molecular genetics Preferred Education: Master's Degree in Medical/Clinical Lab Science (MSCLS) from an accredited program or ASCP Specialty Certification Licensing/ Certification Licensure/Certification Required: Currently certified in one of the following: Medical Technologist/Medical Laboratory Scientist/Clinical Laboratory Scientist by the American Society for Clinical Pathology or MLS/CLS by the National Credentialing Agency or equivalent ASCP categorical certification or American Medical Technologist (AMT); Histotechnician (HT); Specialist in Cytotechnology (SCT); Specialist in Molecular Biology (SMB); Pathologists' Assistant (PA); by the National Credentialing Agency; or Equivalent ASC P categorical certification or equivalent certification. Certified Professional Coder Certificate from the American Academy of Professional Coders (within 18-months of hire into the position)- only applies to pathology billing lab section Licensure/Certification Preferred: Certified as a Medical Technologist/Medical Laboratory Scientist/Clinical Laboratory Scientist by the American Society for Clinical Pathology or MLS/CLS by the National Credentialing Agency or equivalent ASCP categorical certification or American Medical Technologist (AMT). Histotechnician (HT); Specialist in Cytotechnology (SCT); Specialist in Molecular Biology (SMB); Pathologists' Assistant (PA); or Certified as a Clinical Laboratory Scientist (CLS) by the National Credentialing Agency (NCA); or Equivalent ASC P categorical certification or equivalent certification. Currently Certified as a Professional Coder Certificate from the American Academy of Professional Coders- only applies to pathology billing manager. Minimum Qualifications Years and Type of Required Experience Minimum of 5 years of supervisory/management laboratory leadership experience Other Knowledge, Skills and Abilities Required: N/A Other Knowledge, Skills and Abilities Preferred: N/A Working Conditions: Periods of high stress and fluctuating workloads may occur. General office environment. May be exposed to adverse weather conditions; cold, hot, dust, wind, etc. May be exposed to high noise levels and bright lights. May be exposed to limited hazardous substances or body fluids. May be exposed to human blood and other potentially infectious materials. May have periods of constant interruptions. Prolonged periods of working alone. Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control. Physical Requirements Physical Demands Lifting/ Carrying (0-50 lbs.), Push/ Pull (0-50 lbs.), Stoop, Kneel, Squat, Climbing, Balance, Bending Work Position: Sitting, Walking, Standing Additional Physical Requirements/ Hazards Physical Requirements: Manual dexterity (eye/hand coordination), Perform shift work, Hear alarms/telephone/tape recorder, Reach above shoulder, Repetitive arm/hand movements, Finger Dexterity, Color Vision, Acuity - far, Acuity - near Hazards: Depth perception, Use of Latex Gloves, Exposure to Toxic/caustic/chemicals/detergents, Exposure to moving mechanical parts, Exposure to dust/fumes, Exposure to potential electrical shock, Exposure to high pitched noises, Gaseous risk exposure Mental/Sensory - Emotional Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking Emotional: Fast paced environment, Steady Pace, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Noisy Environment, Able to Adapt to Frequent Change Days EEO Employer/Disabled/Protected Veteran
The MT/Path Spec Laboratory Services Manager oversees all aspects of the daily operations to include but not limited to: personnel management, workload, quality assurance, policies/procedures, billing, coding, regulatory compliance, financial management clinical trials, outreach, business development and assisting with any internal/external service needs. Manages workload efficiency, provides technical and operational direction to the team in support of laboratory functions. Essential Job Statements Personnel Management: Responsible for managing, directing, mentoring, and leading the team. Manages recruitment, onboarding, personnel records, performance management and employee relations. Fosters a positive work environment, resolving conflict with empathy within the team to maintain a productive culture and work environment. Maintains policies and procedures while ensuring regulatory and safety compliance. Operations Management: Manages the day-to-day operations to include: workflow efficiency, productivity, patient safety, utilization of resources and personnel training and compentency. Ensures laboratory services meet all accreditation, regulatory and billing compliance standards. Ensures appropriate CPT code selection, billing compliance with the OIG Laboratory Compliance Plan and accurate claim submission with appropriate NPI designations (where applicable). Oversees the quality management of point of care testing in the acute and ambulatory environments to ensure accuracy of results, efficiency of processes and staff competency (where applicable). Oversees the central support hub for laboratory operations to manage high call volumes from health care providers related to diagnostics, communication of critical lab values, and sample tracking and specimen collection information. (where applicable). Oversees pathology laboratory information system operations which includes coordinating and managing the activities of pathology web designer, pathology software and hardware support team and pathology programmers. (where applicable) Makes informed decisions based on strong technical knowledge, as appropriate to laboratory discipline. Collaborates with pathologists, faculty, clinical and support teams. Track and analyze operational performance metrics, identify areas for improvement, develop and implement performance improvement plans and prepare reports for pathology leadership. Investigate and respond to Safety Events and Patient/Provider complaints. Leadership, Communication and Customer Relations: Promotes a culture of positive guest relations and customer service in alignment VCUHS standards. Serves as a liaison between the pathology and other areas, maintaining professional and respectful communication. Fiscal Responsibilities: manages designated cost center (s), budget preparation and monitoring, financial planning, and cost control while adhering to regulatory compliance. Communication and Engagement: Works closely with Pathology leadership and other internal/external customers to support the mission of VCUHS and the Department of Pathology. Fosters a positive work environment, increase team involvement, recognition and satisfaction. Compliance and Regulatory: ensures compliance with departmental policies, HIPAA, CLIA, CAP, FDA and TJC accreditation agencies. Ensures pathology billing is compliant with CMS and OIG standards, healthcare regulations for payors and service agreements Quality Improvement: Analyze processes, systems and outcomes to identify inefficiencies and opportunities for improvement. Ensure that processes and services adhere to policies, regulations and standards of accreditation. Engage in troubleshooting, project management and training to support of process improvement initiatives. Miscellaneous: Performs additional responsibilities as required to support departmental operations and organizational goals. Patient Population: Neonates (0-4 weeks), Infant (1-12 months), Pediatrics (1-12 years, Adolescents (13-17 years), Adults (18-64 years), Geriatrics (65 years and older) Employment Qualifications Required Education: Bachelor's Degree in Medical Laboratory Science (MLS)/Clinical Laboratory Science (BSCLS)/Medical Technology (MT) from an accredited program OR a Bachelor's Degree in a Biological Science in addition to graduation from an NAACLS-accredited CLS/MT certificate program OR Bachelor's Degree in a Life, Biological or Chemical Science with 15 or more years of on the job training in a hospital health care environment in a specific lab discipline performing high complexity testing in blood banking, chemistry, hematology, microbiology, immunology , clinical microscopy, histology, cytology or molecular genetics Preferred Education: Master's Degree in Medical/Clinical Lab Science (MSCLS) from an accredited program or ASCP Specialty Certification Licensing/ Certification Licensure/Certification Required: Currently certified in one of the following: Medical Technologist/Medical Laboratory Scientist/Clinical Laboratory Scientist by the American Society for Clinical Pathology or MLS/CLS by the National Credentialing Agency or equivalent ASCP categorical certification or American Medical Technologist (AMT); Histotechnician (HT); Specialist in Cytotechnology (SCT); Specialist in Molecular Biology (SMB); Pathologists' Assistant (PA); by the National Credentialing Agency; or Equivalent ASC P categorical certification or equivalent certification. Certified Professional Coder Certificate from the American Academy of Professional Coders (within 18-months of hire into the position)- only applies to pathology billing lab section Licensure/Certification Preferred: Certified as a Medical Technologist/Medical Laboratory Scientist/Clinical Laboratory Scientist by the American Society for Clinical Pathology or MLS/CLS by the National Credentialing Agency or equivalent ASCP categorical certification or American Medical Technologist (AMT). Histotechnician (HT); Specialist in Cytotechnology (SCT); Specialist in Molecular Biology (SMB); Pathologists' Assistant (PA); or Certified as a Clinical Laboratory Scientist (CLS) by the National Credentialing Agency (NCA); or Equivalent ASC P categorical certification or equivalent certification. Currently Certified as a Professional Coder Certificate from the American Academy of Professional Coders- only applies to pathology billing manager. Minimum Qualifications Years and Type of Required Experience Minimum of 5 years of supervisory/management laboratory leadership experience Other Knowledge, Skills and Abilities Required: N/A Other Knowledge, Skills and Abilities Preferred: N/A Working Conditions: Periods of high stress and fluctuating workloads may occur. General office environment. May be exposed to adverse weather conditions; cold, hot, dust, wind, etc. May be exposed to high noise levels and bright lights. May be exposed to limited hazardous substances or body fluids. May be exposed to human blood and other potentially infectious materials. May have periods of constant interruptions. Prolonged periods of working alone. Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control. Physical Requirements Physical Demands Lifting/ Carrying (0-50 lbs.), Push/ Pull (0-50 lbs.), Stoop, Kneel, Squat, Climbing, Balance, Bending Work Position: Sitting, Walking, Standing Additional Physical Requirements/ Hazards Physical Requirements: Manual dexterity (eye/hand coordination), Perform shift work, Hear alarms/telephone/tape recorder, Reach above shoulder, Repetitive arm/hand movements, Finger Dexterity, Color Vision, Acuity - far, Acuity - near Hazards: Depth perception, Use of Latex Gloves, Exposure to Toxic/caustic/chemicals/detergents, Exposure to moving mechanical parts, Exposure to dust/fumes, Exposure to potential electrical shock, Exposure to high pitched noises, Gaseous risk exposure Mental/Sensory - Emotional Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking Emotional: Fast paced environment, Steady Pace, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Noisy Environment, Able to Adapt to Frequent Change Days EEO Employer/Disabled/Protected Veteran
VCU Health
Richmond, Virginia
This Real Estate Transaction Manager oversees the strategic lifecycle of a healthcare property portfolio, managing land acquisitions, complex lease negotiations, and asset dispositions. The role ensures operational continuity by directing landlord default resolutions and casualty loss recoveries while maintaining strict financial and regulatory compliance across all health system facilities. Essential Job Statements Lease Portfolio Management: Oversees a comprehensive real estate portfolio including acute care, ambulatory, and administrative spaces to ensure alignment with organizational goals. Regulatory Compliance: Maintains strict adherence to lease terms and healthcare-specific regulations, including Stark Law and Anti-Kickback Statutes, to mitigate legal and financial risk. Acquisition & Dispositions: Participates in the end-to-end process for new lease acquisitions, land purchases, and property dispositions. This includes identifying opportunities, conducting market research, and executing the sale of non-core assets. Comprehensive Due Diligence: Directs investigative efforts for potential transactions, including Fair Market Value (FMV) assessments, environmental reviews, surveys, zoning analysis, and title encumbrances to ensure informed decision-making. Contract Negotiation: Serves as the negotiator for leases, purchase and sale agreements (PSAs), and renewals, ensuring favorable terms that prioritize the health system's strategic and operational needs. Financial Oversight: Collaborates with Finance teams to manage CAM (Common Area Maintenance) reconciliations, real estate tax payments, and long-term budget forecasting for both leased and owned assets. Stakeholder & Vendor Liaison: Acts as the primary point of contact for landlords, developers, and internal stakeholders to resolve operational issues, including maintenance, casualty losses, and facility alterations. Third-Party Oversight: Manages performance and enforces compliance for contracted building managers and third-party managed assets through routine inspections and site visits. Audit & Risk Management: Coordinates internal and external real estate audits to identify vulnerabilities and implements corrective actions to safeguard health system assets. Casualty Loss & Recovery Management: Directs the response to property damage events (fire, flood, etc.) by coordinating with landlords, risk management, and insurance adjusters to ensure timely restoration of healthcare operations. Landlord Default Management: Identifies and manages instances of landlord non-performance or breach of contract. This includes issuing formal notices of default, overseeing the "self-help" remedy process if applicable, and collaborating with legal counsel to enforce lease obligations and recover associated costs. Patient Populatio n: N/A Employment Qualifications Required Education: Bachelor's degree; 5 years total commensurate experience considered in lieu of degree. Preferred Education: Bachelor's degree in Business Administration, Real Estate, or related field required; 10 years total commensurate experience considered in lieu of degree. Licensing/ Certification Licensure/Certification Required: N/A Licensure/Certification Preferred: CCIM, CPM Minimum Qualifications Years and Type of Required Experience: Five years of progressively more responsibility in real estate portfolio management in the healthcare industry necessary. Other Knowledge, Skills and Abilities Required: Comprehensive understanding of Stark Law, the Anti-Kickback Statute (AKS), and Fair Market Value (FMV) standards as they apply to medical office buildings and clinical space. In-depth familiarity with zoning ordinances, municipal approval processes, permitting, and environmental regulations (e.g., Phase I/II ESAs) necessary for land development. Deep expertise in the end-to-end acquisition and disposition process, including title examination, surveys, easements, and Purchase and Sale Agreements (PSAs). Proven ability to lead multidisciplinary due diligence teams-including legal counsel, engineers, and architects-to meet strict closing deadlines. Skilled in high-level negotiations for complex land deals, ground leases, and tenant improvements while maintaining professional stakeholder relationships. Demonstrated ability to identify regulatory "red flags" in lease structures and property ownership to ensure all transactions remain "commercially reasonable." Experience collaborating with city planners or government officials to secure project approvals and entitlements. Deep understanding of lease indemnity, insurance requirements, and casualty provisions to determine financial responsibility and abatement rights following a loss. Expert understanding of lease enforcement mechanisms, including default notification requirements, cure periods, and the rights of a tenant to offset rent or terminate for cause. Competency in using industry-standard tools (e.g., CoStar, GIS mapping) to perform comparable market analysis and justify site selection for new healthcare facilities. Working Conditions Periods of high stress and fluctuating workloads may occur. General office environment. Required to car travel to off-site locations, occasionally in adverse weather conditions. May have periods of constant interruptions. Prolonged periods of working alone. Physical Requirements Physical Demands: Lifting/ Carrying (0-50 lbs.), Stoop, Kneel Work Position: Sitting, Walking, Standing Additional Physical Requirements/ Hazards Physical Requirements: Reach above shoulder, Repetitive arm/hand movements Hazards: N/A EEO Employer/Disabled/Protected Veteran
This Real Estate Transaction Manager oversees the strategic lifecycle of a healthcare property portfolio, managing land acquisitions, complex lease negotiations, and asset dispositions. The role ensures operational continuity by directing landlord default resolutions and casualty loss recoveries while maintaining strict financial and regulatory compliance across all health system facilities. Essential Job Statements Lease Portfolio Management: Oversees a comprehensive real estate portfolio including acute care, ambulatory, and administrative spaces to ensure alignment with organizational goals. Regulatory Compliance: Maintains strict adherence to lease terms and healthcare-specific regulations, including Stark Law and Anti-Kickback Statutes, to mitigate legal and financial risk. Acquisition & Dispositions: Participates in the end-to-end process for new lease acquisitions, land purchases, and property dispositions. This includes identifying opportunities, conducting market research, and executing the sale of non-core assets. Comprehensive Due Diligence: Directs investigative efforts for potential transactions, including Fair Market Value (FMV) assessments, environmental reviews, surveys, zoning analysis, and title encumbrances to ensure informed decision-making. Contract Negotiation: Serves as the negotiator for leases, purchase and sale agreements (PSAs), and renewals, ensuring favorable terms that prioritize the health system's strategic and operational needs. Financial Oversight: Collaborates with Finance teams to manage CAM (Common Area Maintenance) reconciliations, real estate tax payments, and long-term budget forecasting for both leased and owned assets. Stakeholder & Vendor Liaison: Acts as the primary point of contact for landlords, developers, and internal stakeholders to resolve operational issues, including maintenance, casualty losses, and facility alterations. Third-Party Oversight: Manages performance and enforces compliance for contracted building managers and third-party managed assets through routine inspections and site visits. Audit & Risk Management: Coordinates internal and external real estate audits to identify vulnerabilities and implements corrective actions to safeguard health system assets. Casualty Loss & Recovery Management: Directs the response to property damage events (fire, flood, etc.) by coordinating with landlords, risk management, and insurance adjusters to ensure timely restoration of healthcare operations. Landlord Default Management: Identifies and manages instances of landlord non-performance or breach of contract. This includes issuing formal notices of default, overseeing the "self-help" remedy process if applicable, and collaborating with legal counsel to enforce lease obligations and recover associated costs. Patient Populatio n: N/A Employment Qualifications Required Education: Bachelor's degree; 5 years total commensurate experience considered in lieu of degree. Preferred Education: Bachelor's degree in Business Administration, Real Estate, or related field required; 10 years total commensurate experience considered in lieu of degree. Licensing/ Certification Licensure/Certification Required: N/A Licensure/Certification Preferred: CCIM, CPM Minimum Qualifications Years and Type of Required Experience: Five years of progressively more responsibility in real estate portfolio management in the healthcare industry necessary. Other Knowledge, Skills and Abilities Required: Comprehensive understanding of Stark Law, the Anti-Kickback Statute (AKS), and Fair Market Value (FMV) standards as they apply to medical office buildings and clinical space. In-depth familiarity with zoning ordinances, municipal approval processes, permitting, and environmental regulations (e.g., Phase I/II ESAs) necessary for land development. Deep expertise in the end-to-end acquisition and disposition process, including title examination, surveys, easements, and Purchase and Sale Agreements (PSAs). Proven ability to lead multidisciplinary due diligence teams-including legal counsel, engineers, and architects-to meet strict closing deadlines. Skilled in high-level negotiations for complex land deals, ground leases, and tenant improvements while maintaining professional stakeholder relationships. Demonstrated ability to identify regulatory "red flags" in lease structures and property ownership to ensure all transactions remain "commercially reasonable." Experience collaborating with city planners or government officials to secure project approvals and entitlements. Deep understanding of lease indemnity, insurance requirements, and casualty provisions to determine financial responsibility and abatement rights following a loss. Expert understanding of lease enforcement mechanisms, including default notification requirements, cure periods, and the rights of a tenant to offset rent or terminate for cause. Competency in using industry-standard tools (e.g., CoStar, GIS mapping) to perform comparable market analysis and justify site selection for new healthcare facilities. Working Conditions Periods of high stress and fluctuating workloads may occur. General office environment. Required to car travel to off-site locations, occasionally in adverse weather conditions. May have periods of constant interruptions. Prolonged periods of working alone. Physical Requirements Physical Demands: Lifting/ Carrying (0-50 lbs.), Stoop, Kneel Work Position: Sitting, Walking, Standing Additional Physical Requirements/ Hazards Physical Requirements: Reach above shoulder, Repetitive arm/hand movements Hazards: N/A EEO Employer/Disabled/Protected Veteran