LSG Sky Chefs
Atlanta, Georgia
Job Title: Account Manager- KE Airlines Koren Speaker Job Location: Atlanta-USA-30344 Work Location Type: On-Site Salary Range: $64,040.00 - 79,000.00 About us Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation's leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job - it's an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America's first, foremost, and finest and take your career to new heights. Role Purpose Statement The Account Manager - Korean Speaker serves as the primary liaison for Korean-speaking airline clients, ensuring outstanding service delivery and fostering strong, long-term partnerships. This role is responsible for managing and growing key accounts, gaining a deep understanding of client requirements, and collaborating with internal teams to provide customized catering and service solutions. The Account Manager also plays a vital role in supporting business growth by identifying opportunities, proactively addressing challenges, and ensuring consistent client satisfaction. Fluency in Korean is essential to facilitate seamless communication, build trust, and align with regional and global business strategies. Work Location- SKYCHEFS- East Point Atlanta Work Type- Onsite Shift- Sunday- Thursday with Friday and Saturday Off Main Accountabilities Account Management Serve as the primary point of contact for Korean-speaking clients, ensuring timely communication and exceptional service delivery. Develop and nurture strong client relationships to understand business needs, service expectations, and long-term goals. Partner with cross-functional teams-including Operations, Culinary, Procurement, and Finance-to deliver tailored solutions that meet or exceed client requirements. Conduct regular client visits, presentations, and business reviews to strengthen relationships and identify opportunities for revenue growth or service enhancements. Monitor account performance, analyze service delivery metrics, and provide detailed reporting on account health and client satisfaction. Proactively address client concerns, resolve issues efficiently, and ensure alignment with contractual obligations and service level agreements. Collaborate with leadership on account strategy, contract renewals, and commercial initiatives to drive profitability and client retention. Stay informed on industry trends, competitive activity, and customer preferences to recommend innovative catering and service solutions. Support business development efforts by contributing to proposals, presentations, and negotiations as required. Knowledge, Skills and Experience Bachelor's degree in Business, Hospitality Management, or related field preferred. Proven experience in account management, preferably within the airline catering, hospitality, or service-related industry. Strong communication, negotiation, and presentation skills, with the ability to influence at all levels of an organization. Native or fluent proficiency in Korean and English, with excellent business communication skills in both languages. Demonstrated ability to manage multiple client accounts with attention to detail and strategic focus. Proficiency in MS Office Suite (Excel, PowerPoint, Word); experience with CRM systems a plus. Strong problem-solving skills and a proactive, client-focused mindset. SkyChefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Job Title: Account Manager- KE Airlines Koren Speaker Job Location: Atlanta-USA-30344 Work Location Type: On-Site Salary Range: $64,040.00 - 79,000.00 About us Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation's leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job - it's an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America's first, foremost, and finest and take your career to new heights. Role Purpose Statement The Account Manager - Korean Speaker serves as the primary liaison for Korean-speaking airline clients, ensuring outstanding service delivery and fostering strong, long-term partnerships. This role is responsible for managing and growing key accounts, gaining a deep understanding of client requirements, and collaborating with internal teams to provide customized catering and service solutions. The Account Manager also plays a vital role in supporting business growth by identifying opportunities, proactively addressing challenges, and ensuring consistent client satisfaction. Fluency in Korean is essential to facilitate seamless communication, build trust, and align with regional and global business strategies. Work Location- SKYCHEFS- East Point Atlanta Work Type- Onsite Shift- Sunday- Thursday with Friday and Saturday Off Main Accountabilities Account Management Serve as the primary point of contact for Korean-speaking clients, ensuring timely communication and exceptional service delivery. Develop and nurture strong client relationships to understand business needs, service expectations, and long-term goals. Partner with cross-functional teams-including Operations, Culinary, Procurement, and Finance-to deliver tailored solutions that meet or exceed client requirements. Conduct regular client visits, presentations, and business reviews to strengthen relationships and identify opportunities for revenue growth or service enhancements. Monitor account performance, analyze service delivery metrics, and provide detailed reporting on account health and client satisfaction. Proactively address client concerns, resolve issues efficiently, and ensure alignment with contractual obligations and service level agreements. Collaborate with leadership on account strategy, contract renewals, and commercial initiatives to drive profitability and client retention. Stay informed on industry trends, competitive activity, and customer preferences to recommend innovative catering and service solutions. Support business development efforts by contributing to proposals, presentations, and negotiations as required. Knowledge, Skills and Experience Bachelor's degree in Business, Hospitality Management, or related field preferred. Proven experience in account management, preferably within the airline catering, hospitality, or service-related industry. Strong communication, negotiation, and presentation skills, with the ability to influence at all levels of an organization. Native or fluent proficiency in Korean and English, with excellent business communication skills in both languages. Demonstrated ability to manage multiple client accounts with attention to detail and strategic focus. Proficiency in MS Office Suite (Excel, PowerPoint, Word); experience with CRM systems a plus. Strong problem-solving skills and a proactive, client-focused mindset. SkyChefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
LSG Sky Chefs
Costa Mesa, California
Job Title: Account Supervisor Job Location: Santa Ana-USA-92626 Work Location Type: On-Site Salary Range: $68,338.70 - 85,423.59 About us Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation's leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job - it's an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America's first, foremost, and finest and take your career to new heights. The Opportunity As an Account Supervisor, you'll serve as the primary point of contact between our airline partners and internal operations teams keeping expectations aligned and ensuring the delivery of high-quality, customized in-flight catering services. This position is responsible for coordinating day-to-day operations, addressing client needs, and maintaining effective communication between internal teams and key stakeholders. The Account Supervisor ensures the seamless execution of services, manages contract compliance, and drives customer satisfaction while identifying opportunities for operational improvements and growth. Additionally, the role requires a strong focus on budget management, performance monitoring, and ensuring that all service delivery meets SkyChefs' high standards of quality, safety, and efficiency Why You'll Love Working Here • Medical, Dental & Vision coverage starting Day 1 • Employer paid life insurance and AD&D • 401(k) with company match • Paid vacation, sick time, and holidays • Tuition reimbursement for continued growth • Free meals and on site parking • Career growth with a global organization How You'll Make a Difference Customer & Relationship Management • Build trusted relationships with assigned airline partners • Act as the daily liaison between customers and operations teams • Communicate proactively, anticipate needs, and follow through consistently • Ensure accurate billing, provisioning, and customer specific inventory levels • Support on time departures by coordinating catering plans and last minute changes • Track and maintain equipment and product pars tied to airline standards • Monitor quality scores, flight attendant feedback, and service data • Partner with Quality and Operations teams to maintain food safety and compliance • Coordinate airline audits and service evaluations, ensuring timely responses • Support menu presentations and special projects alongside the Executive Chef A Day in the Life No two days are exactly the same but here's what success typically looks like: • Start the day reviewing service performance, quality scores, and upcoming flight needs • Connect with airline partners to confirm expectations and address questions early • Walk the operation, partnering with production and quality teams to ensure alignment • Adjust plans in real time if flight schedules or customer needs change • Track inventory levels, equipment availability, and billing accuracy • Coordinate with Quality on audits, feedback trends, or service improvements • End the day knowing flights went out on time and relationships stayed strong You'll be visible, collaborative, and deeply connected to the operation. What We Look For in a Candidate • Bachelor's degree or equivalent experience • 3-5 years in a customer facing, operations, or service role Aviation, food service, catering, hospitality, or logistics preferred • Strong communication skills and relationship building ability • High attention to detail with excellent follow through • Experience managing product and labor cost drivers • Comfortable in fast paced, time sensitive environments • Proficient with Microsoft Office and standard business tools Experience in regulated or union environments is a plus. SkyChefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Job Title: Account Supervisor Job Location: Santa Ana-USA-92626 Work Location Type: On-Site Salary Range: $68,338.70 - 85,423.59 About us Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation's leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job - it's an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America's first, foremost, and finest and take your career to new heights. The Opportunity As an Account Supervisor, you'll serve as the primary point of contact between our airline partners and internal operations teams keeping expectations aligned and ensuring the delivery of high-quality, customized in-flight catering services. This position is responsible for coordinating day-to-day operations, addressing client needs, and maintaining effective communication between internal teams and key stakeholders. The Account Supervisor ensures the seamless execution of services, manages contract compliance, and drives customer satisfaction while identifying opportunities for operational improvements and growth. Additionally, the role requires a strong focus on budget management, performance monitoring, and ensuring that all service delivery meets SkyChefs' high standards of quality, safety, and efficiency Why You'll Love Working Here • Medical, Dental & Vision coverage starting Day 1 • Employer paid life insurance and AD&D • 401(k) with company match • Paid vacation, sick time, and holidays • Tuition reimbursement for continued growth • Free meals and on site parking • Career growth with a global organization How You'll Make a Difference Customer & Relationship Management • Build trusted relationships with assigned airline partners • Act as the daily liaison between customers and operations teams • Communicate proactively, anticipate needs, and follow through consistently • Ensure accurate billing, provisioning, and customer specific inventory levels • Support on time departures by coordinating catering plans and last minute changes • Track and maintain equipment and product pars tied to airline standards • Monitor quality scores, flight attendant feedback, and service data • Partner with Quality and Operations teams to maintain food safety and compliance • Coordinate airline audits and service evaluations, ensuring timely responses • Support menu presentations and special projects alongside the Executive Chef A Day in the Life No two days are exactly the same but here's what success typically looks like: • Start the day reviewing service performance, quality scores, and upcoming flight needs • Connect with airline partners to confirm expectations and address questions early • Walk the operation, partnering with production and quality teams to ensure alignment • Adjust plans in real time if flight schedules or customer needs change • Track inventory levels, equipment availability, and billing accuracy • Coordinate with Quality on audits, feedback trends, or service improvements • End the day knowing flights went out on time and relationships stayed strong You'll be visible, collaborative, and deeply connected to the operation. What We Look For in a Candidate • Bachelor's degree or equivalent experience • 3-5 years in a customer facing, operations, or service role Aviation, food service, catering, hospitality, or logistics preferred • Strong communication skills and relationship building ability • High attention to detail with excellent follow through • Experience managing product and labor cost drivers • Comfortable in fast paced, time sensitive environments • Proficient with Microsoft Office and standard business tools Experience in regulated or union environments is a plus. SkyChefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.