Job Description: Job Description At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. What you will do to contribute to the company's success Understand and address the needs of our customers, serving as advocates to ensure every decision enhances the customer experience and delivers exceptional value. Play a pivotal role in driving subscriber growth initiatives by implementing targeting strategies to attract new subscribers, retain existing ones, and foster long-term loyalty. Build strong ties within our community by actively engaging with local stakeholders, organizations, and leaders to strengthen our presence and contribute positively to the communities in which we operate. Partner with the Director of Technical Operations and the Director of Regional Marketing to ensure regional performance of systems within the geographic region. Focus on key performance indicators (KPIs) related to growth, operational performance, customer satisfaction (NPS/CSAT), and associate development within the region. Primary KPIs include growth, penetration, churn, new development opportunities, and budget management for the region. Optimize team performance, including but not limited to metrics such as repeats, MIDS, CSI, Red Nodes, and Mobile App Downloads. Infuse a competitive mindset and support local teams in the development of disciplined competitive plans that align with overall company goals but also enable swift action to appropriately defend Cable One's market position Qualifications 10 years of experience leading a team. Associate's degree A.A. or equivalent from two-year college or technical school with a primary study in Business or other related field. An equivalent amount of experience may substitute for the education. Bachelor's degree (B.A.) from four-year college or university Experience within a performance management role. Progressive leadership experience. Experience within the cable or telecommunications industry. Proficiency in Excel, Microsoft Teams and Power BI. Must be able to act with professionalism, use discretion, and possess sound critical thinking and decision-making skills. Ability to influence others in order to accomplish company objectives and goals. Strong interpersonal and communication skills with demonstrated ability to establish and maintain effective working relationships. Strong leadership skills, consensus building capability, influencing skills and credibility with other functional areas; demonstrates the ability to lead change in a complex organization. Experience with developing, implementing, using and maintaining performance & process-based metrics to drive results and continuous improvement. Core Competencies Committed: Values each customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Sparklight, a Cable One brand, appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Tuition reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Sparklight, a Cable One brand, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Sparklight, a Cable One brand, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Sparklight, a Cable One brand, is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
10/06/2025
Full time
Job Description: Job Description At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. What you will do to contribute to the company's success Understand and address the needs of our customers, serving as advocates to ensure every decision enhances the customer experience and delivers exceptional value. Play a pivotal role in driving subscriber growth initiatives by implementing targeting strategies to attract new subscribers, retain existing ones, and foster long-term loyalty. Build strong ties within our community by actively engaging with local stakeholders, organizations, and leaders to strengthen our presence and contribute positively to the communities in which we operate. Partner with the Director of Technical Operations and the Director of Regional Marketing to ensure regional performance of systems within the geographic region. Focus on key performance indicators (KPIs) related to growth, operational performance, customer satisfaction (NPS/CSAT), and associate development within the region. Primary KPIs include growth, penetration, churn, new development opportunities, and budget management for the region. Optimize team performance, including but not limited to metrics such as repeats, MIDS, CSI, Red Nodes, and Mobile App Downloads. Infuse a competitive mindset and support local teams in the development of disciplined competitive plans that align with overall company goals but also enable swift action to appropriately defend Cable One's market position Qualifications 10 years of experience leading a team. Associate's degree A.A. or equivalent from two-year college or technical school with a primary study in Business or other related field. An equivalent amount of experience may substitute for the education. Bachelor's degree (B.A.) from four-year college or university Experience within a performance management role. Progressive leadership experience. Experience within the cable or telecommunications industry. Proficiency in Excel, Microsoft Teams and Power BI. Must be able to act with professionalism, use discretion, and possess sound critical thinking and decision-making skills. Ability to influence others in order to accomplish company objectives and goals. Strong interpersonal and communication skills with demonstrated ability to establish and maintain effective working relationships. Strong leadership skills, consensus building capability, influencing skills and credibility with other functional areas; demonstrates the ability to lead change in a complex organization. Experience with developing, implementing, using and maintaining performance & process-based metrics to drive results and continuous improvement. Core Competencies Committed: Values each customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Sparklight, a Cable One brand, appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Tuition reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Sparklight, a Cable One brand, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Sparklight, a Cable One brand, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Sparklight, a Cable One brand, is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Job Description: At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Advance Technicians provide world class support service by completing new customer installations, repairing equipment, and troubleshooting. Our Advance Technicians enjoy a clear and solid career path with several opportunities to grow and learn. What you will do to contribute to the company's success Keeping high quality connectivity is key to Sparklight . You will maintain high level service by troubleshooting and diagnosing malfunctions in the Headend, HFC and fiber optic networks, and the Home Terminal Units. Supporting our customers by repairing both local plant performance issues and customer-owned equipment, using electronic test equipment. We are always growing and working to better our services. You'll be reading and interpreting system/network design maps. Verifying as built documentation; Comparing findings in the field with existing documentation and reporting findings following Company standard process. Splicing and/or terminating coaxial and fiber optics cables, mounting active and passive devices, both aerial and underground (cabinets and vaults), activating actives devices and testing to ensure optimal performance of all equipment in the HFC/fiber optic plant to Company, manufacturer, and design specifications. Performing surveys to determine if customer-requested locations are capable of receiving service. Creating maps/drawings as necessary to assist in estimating costs for plant/drop extensions if location is beyond acceptable distance from existing plant. Performing underground facility locates accurately using plant maps and electronic locating equipment in order to prevent cable damage and service interruptions. Performing construction maintenance duties as necessary including: splicing aerial/underground coaxial and/or fiber optic cables and equipment to restore cable plant to system specification; splicing and activating new coaxial plant; repairing and/or replacing damaged aerial/underground plant; and inspecting, repairing and/or replacing power supplies. Continuously monitoring plant for ingress/egress and performs signal leakage ride-out activities and tracks and repairs signal leakage, as necessary. Training system technical personnel as directed by local system management. Qualifications One-year certificate from college or technical school; or three to four years related experience and/or training; or equivalent combination of education and experience. Must successfully complete Sparklight Technical Training Center Advanced Technician course within 6 months of accepting position. A working knowledge of signal level meters, volt-ohm meters (VOM), leakage detection equipment, time domain reflectometer (TDR), optical time domain reflectometer (OTDR) and other related test equipment. Knowledgeable of rules and regulations of various regulatory bodies impacting the operation of a telecommunications system including, but not limited to, FCC, NEC, NESC, OSHA, and DOT, as well as all local ordinances. Must possess a valid driver's license of the state in which the individual is employed. The position requires the ability to work a variable schedule and respond to service interruptions during regular business hours, shift work or when on-call. Must be available to work overtime including weekends, evenings, and holidays as required. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & award s program s Advancement opportunities Collaborative work environment Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands , we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify , and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. Individuals hired into DOT regulated positions must be able to meet and maintain the requirements under the Company's DOT program, including successfully complete and pass a road test examination, driver's record safety review, drug testing, DOT physical, and past employer safety performance history. In accordance with DOT policy, the Company retrieves driving records and randomly tests for illegal substances.
10/06/2025
Full time
Job Description: At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Advance Technicians provide world class support service by completing new customer installations, repairing equipment, and troubleshooting. Our Advance Technicians enjoy a clear and solid career path with several opportunities to grow and learn. What you will do to contribute to the company's success Keeping high quality connectivity is key to Sparklight . You will maintain high level service by troubleshooting and diagnosing malfunctions in the Headend, HFC and fiber optic networks, and the Home Terminal Units. Supporting our customers by repairing both local plant performance issues and customer-owned equipment, using electronic test equipment. We are always growing and working to better our services. You'll be reading and interpreting system/network design maps. Verifying as built documentation; Comparing findings in the field with existing documentation and reporting findings following Company standard process. Splicing and/or terminating coaxial and fiber optics cables, mounting active and passive devices, both aerial and underground (cabinets and vaults), activating actives devices and testing to ensure optimal performance of all equipment in the HFC/fiber optic plant to Company, manufacturer, and design specifications. Performing surveys to determine if customer-requested locations are capable of receiving service. Creating maps/drawings as necessary to assist in estimating costs for plant/drop extensions if location is beyond acceptable distance from existing plant. Performing underground facility locates accurately using plant maps and electronic locating equipment in order to prevent cable damage and service interruptions. Performing construction maintenance duties as necessary including: splicing aerial/underground coaxial and/or fiber optic cables and equipment to restore cable plant to system specification; splicing and activating new coaxial plant; repairing and/or replacing damaged aerial/underground plant; and inspecting, repairing and/or replacing power supplies. Continuously monitoring plant for ingress/egress and performs signal leakage ride-out activities and tracks and repairs signal leakage, as necessary. Training system technical personnel as directed by local system management. Qualifications One-year certificate from college or technical school; or three to four years related experience and/or training; or equivalent combination of education and experience. Must successfully complete Sparklight Technical Training Center Advanced Technician course within 6 months of accepting position. A working knowledge of signal level meters, volt-ohm meters (VOM), leakage detection equipment, time domain reflectometer (TDR), optical time domain reflectometer (OTDR) and other related test equipment. Knowledgeable of rules and regulations of various regulatory bodies impacting the operation of a telecommunications system including, but not limited to, FCC, NEC, NESC, OSHA, and DOT, as well as all local ordinances. Must possess a valid driver's license of the state in which the individual is employed. The position requires the ability to work a variable schedule and respond to service interruptions during regular business hours, shift work or when on-call. Must be available to work overtime including weekends, evenings, and holidays as required. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & award s program s Advancement opportunities Collaborative work environment Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands , we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify , and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. Individuals hired into DOT regulated positions must be able to meet and maintain the requirements under the Company's DOT program, including successfully complete and pass a road test examination, driver's record safety review, drug testing, DOT physical, and past employer safety performance history. In accordance with DOT policy, the Company retrieves driving records and randomly tests for illegal substances.
Job Description: At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Sparklight's Advance Technicians provide world class support service by completing new customer installations, repairing equipment, and troubleshooting. Our Advance Technicians enjoy a clear and solid career path with several opportunities to grow and learn. What you will do to contribute to the company's success Keeping high quality connectivity is key to Sparklight . You will maintain high level service by troubleshooting and diagnosing malfunctions in the Headend, HFC and fiber optic networks, and the Home Terminal Units. Supporting our customers by repairing both local plant performance issues and customer-owned equipment, using electronic test equipment. We are always growing and working to better our services. You'll be reading and interpreting system/network design maps. Verifying as built documentation; Comparing findings in the field with existing documentation and reporting findings following Company standard process. Splicing and/or terminating coaxial and fiber optics cables, mounting active and passive devices, both aerial and underground (cabinets and vaults), activating actives devices and testing to ensure optimal performance of all equipment in the HFC/fiber optic plant to Company, manufacturer, and design specifications. Performing surveys to determine if customer-requested locations are capable of receiving service. Creating maps/drawings as necessary to assist in estimating costs for plant/drop extensions if location is beyond acceptable distance from existing plant. Performing underground facility locates accurately using plant maps and electronic locating equipment in order to prevent cable damage and service interruptions. Performing construction maintenance duties as necessary including: splicing aerial/underground coaxial and/or fiber optic cables and equipment to restore cable plant to system specification; splicing and activating new coaxial plant; repairing and/or replacing damaged aerial/underground plant; and inspecting, repairing and/or replacing power supplies. Continuously monitoring plant for ingress/egress and performs signal leakage ride-out activities and tracks and repairs signal leakage, as necessary. Training system technical personnel as directed by local system management. Qualifications One-year certificate from college or technical school; or three to four years related experience and/or training; or equivalent combination of education and experience. Must successfully complete Sparklight Technical Training Center Advanced Technician course within 6 months of accepting position. A working knowledge of signal level meters, volt-ohm meters (VOM), leakage detection equipment, time domain reflectometer (TDR), optical time domain reflectometer (OTDR) and other related test equipment. Knowledgeable of rules and regulations of various regulatory bodies impacting the operation of a telecommunications system including, but not limited to, FCC, NEC, NESC, OSHA, and DOT, as well as all local ordinances. Must possess a valid driver's license of the state in which the individual is employed. The position requires the ability to work a variable schedule and respond to service interruptions during regular business hours, shift work or when on-call. Must be available to work overtime including weekends, evenings, and holidays as required. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Up to seventy-five dollars a month towards cable and internet services Annual community support to various organizations across the U.S. Associate recognition & award s program s Advancement opportunities Collaborative work environment Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands , we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify , and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
10/06/2025
Full time
Job Description: At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Sparklight's Advance Technicians provide world class support service by completing new customer installations, repairing equipment, and troubleshooting. Our Advance Technicians enjoy a clear and solid career path with several opportunities to grow and learn. What you will do to contribute to the company's success Keeping high quality connectivity is key to Sparklight . You will maintain high level service by troubleshooting and diagnosing malfunctions in the Headend, HFC and fiber optic networks, and the Home Terminal Units. Supporting our customers by repairing both local plant performance issues and customer-owned equipment, using electronic test equipment. We are always growing and working to better our services. You'll be reading and interpreting system/network design maps. Verifying as built documentation; Comparing findings in the field with existing documentation and reporting findings following Company standard process. Splicing and/or terminating coaxial and fiber optics cables, mounting active and passive devices, both aerial and underground (cabinets and vaults), activating actives devices and testing to ensure optimal performance of all equipment in the HFC/fiber optic plant to Company, manufacturer, and design specifications. Performing surveys to determine if customer-requested locations are capable of receiving service. Creating maps/drawings as necessary to assist in estimating costs for plant/drop extensions if location is beyond acceptable distance from existing plant. Performing underground facility locates accurately using plant maps and electronic locating equipment in order to prevent cable damage and service interruptions. Performing construction maintenance duties as necessary including: splicing aerial/underground coaxial and/or fiber optic cables and equipment to restore cable plant to system specification; splicing and activating new coaxial plant; repairing and/or replacing damaged aerial/underground plant; and inspecting, repairing and/or replacing power supplies. Continuously monitoring plant for ingress/egress and performs signal leakage ride-out activities and tracks and repairs signal leakage, as necessary. Training system technical personnel as directed by local system management. Qualifications One-year certificate from college or technical school; or three to four years related experience and/or training; or equivalent combination of education and experience. Must successfully complete Sparklight Technical Training Center Advanced Technician course within 6 months of accepting position. A working knowledge of signal level meters, volt-ohm meters (VOM), leakage detection equipment, time domain reflectometer (TDR), optical time domain reflectometer (OTDR) and other related test equipment. Knowledgeable of rules and regulations of various regulatory bodies impacting the operation of a telecommunications system including, but not limited to, FCC, NEC, NESC, OSHA, and DOT, as well as all local ordinances. Must possess a valid driver's license of the state in which the individual is employed. The position requires the ability to work a variable schedule and respond to service interruptions during regular business hours, shift work or when on-call. Must be available to work overtime including weekends, evenings, and holidays as required. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Up to seventy-five dollars a month towards cable and internet services Annual community support to various organizations across the U.S. Associate recognition & award s program s Advancement opportunities Collaborative work environment Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands , we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify , and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Job Description: Job Description At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Advance Technicians provide world class support service by completing new customer installations, repairing equipment, and troubleshooting. Our Advance Technicians enjoy a clear and solid career path with several opportunities to grow and learn. What you will do to contribute to the company's success Keeping high quality connectivity is key to Sparklight . You will maintain high level service by troubleshooting and diagnosing malfunctions in the Headend, HFC and fiber optic networks, and the Home Terminal Units. Supporting our customers by repairing both local plant performance issues and customer-owned equipment, using electronic test equipment. We are always growing and working to better our services. You'll be reading and interpreting system/network design maps. Verifying as built documentation; Comparing findings in the field with existing documentation and reporting findings following Company standard process. Splicing and/or terminating coaxial and fiber optics cables, mounting active and passive devices, both aerial and underground (cabinets and vaults), activating actives devices and testing to ensure optimal performance of all equipment in the HFC/fiber optic plant to Company, manufacturer, and design specifications. Performing surveys to determine if customer-requested locations are capable of receiving service. Creating maps/drawings as necessary to assist in estimating costs for plant/drop extensions if location is beyond acceptable distance from existing plant. Performing underground facility locates accurately using plant maps and electronic locating equipment in order to prevent cable damage and service interruptions. Performing construction maintenance duties as necessary including: splicing aerial/underground coaxial and/or fiber optic cables and equipment to restore cable plant to system specification; splicing and activating new coaxial plant; repairing and/or replacing damaged aerial/underground plant; and inspecting, repairing and/or replacing power supplies. Continuously monitoring plant for ingress/egress and performs signal leakage ride-out activities and tracks and repairs signal leakage, as necessary. Training system technical personnel as directed by local system management. Qualifications One-year certificate from college or technical school; or three to four years related experience and/or training; or equivalent combination of education and experience. Must successfully complete Sparklight Technical Training Center Advanced Technician course within 6 months of accepting position. A working knowledge of signal level meters, volt-ohm meters (VOM), leakage detection equipment, time domain reflectometer (TDR), optical time domain reflectometer (OTDR) and other related test equipment. Knowledgeable of rules and regulations of various regulatory bodies impacting the operation of a telecommunications system including, but not limited to, FCC, NEC, NESC, OSHA, and DOT, as well as all local ordinances. Must possess a valid driver's license of the state in which the individual is employed. The position requires the ability to work a variable schedule and respond to service interruptions during regular business hours, shift work or when on-call. Must be available to work overtime including weekends, evenings, and holidays as required. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Up to seventy-five dollars a month towards cable and internet services Annual community support to various organizations across the U.S. Associate recognition & award s program s Advancement opportunities Collaborative work environment We're an Award-Winning Organization! Forbes' "America's Best Midsized Employers" Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands , we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify , and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. Individuals hired into DOT regulated positions must be able to meet and maintain the requirements under the Company's DOT program, including successfully complete and pass a road test examination, driver's record safety review, drug testing, DOT physical, and past employer safety performance history. In accordance with DOT policy, the Company retrieves driving records and randomly tests for illegal substances.
10/06/2025
Full time
Job Description: Job Description At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Advance Technicians provide world class support service by completing new customer installations, repairing equipment, and troubleshooting. Our Advance Technicians enjoy a clear and solid career path with several opportunities to grow and learn. What you will do to contribute to the company's success Keeping high quality connectivity is key to Sparklight . You will maintain high level service by troubleshooting and diagnosing malfunctions in the Headend, HFC and fiber optic networks, and the Home Terminal Units. Supporting our customers by repairing both local plant performance issues and customer-owned equipment, using electronic test equipment. We are always growing and working to better our services. You'll be reading and interpreting system/network design maps. Verifying as built documentation; Comparing findings in the field with existing documentation and reporting findings following Company standard process. Splicing and/or terminating coaxial and fiber optics cables, mounting active and passive devices, both aerial and underground (cabinets and vaults), activating actives devices and testing to ensure optimal performance of all equipment in the HFC/fiber optic plant to Company, manufacturer, and design specifications. Performing surveys to determine if customer-requested locations are capable of receiving service. Creating maps/drawings as necessary to assist in estimating costs for plant/drop extensions if location is beyond acceptable distance from existing plant. Performing underground facility locates accurately using plant maps and electronic locating equipment in order to prevent cable damage and service interruptions. Performing construction maintenance duties as necessary including: splicing aerial/underground coaxial and/or fiber optic cables and equipment to restore cable plant to system specification; splicing and activating new coaxial plant; repairing and/or replacing damaged aerial/underground plant; and inspecting, repairing and/or replacing power supplies. Continuously monitoring plant for ingress/egress and performs signal leakage ride-out activities and tracks and repairs signal leakage, as necessary. Training system technical personnel as directed by local system management. Qualifications One-year certificate from college or technical school; or three to four years related experience and/or training; or equivalent combination of education and experience. Must successfully complete Sparklight Technical Training Center Advanced Technician course within 6 months of accepting position. A working knowledge of signal level meters, volt-ohm meters (VOM), leakage detection equipment, time domain reflectometer (TDR), optical time domain reflectometer (OTDR) and other related test equipment. Knowledgeable of rules and regulations of various regulatory bodies impacting the operation of a telecommunications system including, but not limited to, FCC, NEC, NESC, OSHA, and DOT, as well as all local ordinances. Must possess a valid driver's license of the state in which the individual is employed. The position requires the ability to work a variable schedule and respond to service interruptions during regular business hours, shift work or when on-call. Must be available to work overtime including weekends, evenings, and holidays as required. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Up to seventy-five dollars a month towards cable and internet services Annual community support to various organizations across the U.S. Associate recognition & award s program s Advancement opportunities Collaborative work environment We're an Award-Winning Organization! Forbes' "America's Best Midsized Employers" Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands , we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify , and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. Individuals hired into DOT regulated positions must be able to meet and maintain the requirements under the Company's DOT program, including successfully complete and pass a road test examination, driver's record safety review, drug testing, DOT physical, and past employer safety performance history. In accordance with DOT policy, the Company retrieves driving records and randomly tests for illegal substances.
Job Description: At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Advance Technicians provide world class support service by completing new customer installations, repairing equipment, and troubleshooting. Our Advance Technicians enjoy a clear and solid career path with several opportunities to grow and learn. What you will do to contribute to the company's success Keeping high quality connectivity is key to Sparklight . You will maintain high level service by troubleshooting and diagnosing malfunctions in the Headend, HFC and fiber optic networks, and the Home Terminal Units. Supporting our customers by repairing both local plant performance issues and customer-owned equipment, using electronic test equipment. We are always growing and working to better our services. You'll be reading and interpreting system/network design maps. Verifying as built documentation; Comparing findings in the field with existing documentation and reporting findings following Company standard process. Splicing and/or terminating coaxial and fiber optics cables, mounting active and passive devices, both aerial and underground (cabinets and vaults), activating actives devices and testing to ensure optimal performance of all equipment in the HFC/fiber optic plant to Company, manufacturer, and design specifications. Performing surveys to determine if customer-requested locations are capable of receiving service. Creating maps/drawings as necessary to assist in estimating costs for plant/drop extensions if location is beyond acceptable distance from existing plant. Performing underground facility locates accurately using plant maps and electronic locating equipment in order to prevent cable damage and service interruptions. Performing construction maintenance duties as necessary including: splicing aerial/underground coaxial and/or fiber optic cables and equipment to restore cable plant to system specification; splicing and activating new coaxial plant; repairing and/or replacing damaged aerial/underground plant; and inspecting, repairing and/or replacing power supplies. Continuously monitoring plant for ingress/egress and performs signal leakage ride-out activities and tracks and repairs signal leakage, as necessary. Training system technical personnel as directed by local system management. Qualifications One-year certificate from college or technical school; or three to four years related experience and/or training; or equivalent combination of education and experience. Must successfully complete Sparklight Technical Training Center Advanced Technician course within 6 months of accepting position. A working knowledge of signal level meters, volt-ohm meters (VOM), leakage detection equipment, time domain reflectometer (TDR), optical time domain reflectometer (OTDR) and other related test equipment. Knowledgeable of rules and regulations of various regulatory bodies impacting the operation of a telecommunications system including, but not limited to, FCC, NEC, NESC, OSHA, and DOT, as well as all local ordinances. Must possess a valid driver's license of the state in which the individual is employed. The position requires the ability to work a variable schedule and respond to service interruptions during regular business hours, shift work or when on-call. Must be available to work overtime including weekends, evenings, and holidays as required. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & award s program s Advancement opportunities Collaborative work environment Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands , we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify , and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. Individuals hired into DOT regulated positions must be able to meet and maintain the requirements under the Company's DOT program, including successfully complete and pass a road test examination, driver's record safety review, drug testing, DOT physical, and past employer safety performance history. In accordance with DOT policy, the Company retrieves driving records and randomly tests for illegal substances.
10/06/2025
Full time
Job Description: At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Advance Technicians provide world class support service by completing new customer installations, repairing equipment, and troubleshooting. Our Advance Technicians enjoy a clear and solid career path with several opportunities to grow and learn. What you will do to contribute to the company's success Keeping high quality connectivity is key to Sparklight . You will maintain high level service by troubleshooting and diagnosing malfunctions in the Headend, HFC and fiber optic networks, and the Home Terminal Units. Supporting our customers by repairing both local plant performance issues and customer-owned equipment, using electronic test equipment. We are always growing and working to better our services. You'll be reading and interpreting system/network design maps. Verifying as built documentation; Comparing findings in the field with existing documentation and reporting findings following Company standard process. Splicing and/or terminating coaxial and fiber optics cables, mounting active and passive devices, both aerial and underground (cabinets and vaults), activating actives devices and testing to ensure optimal performance of all equipment in the HFC/fiber optic plant to Company, manufacturer, and design specifications. Performing surveys to determine if customer-requested locations are capable of receiving service. Creating maps/drawings as necessary to assist in estimating costs for plant/drop extensions if location is beyond acceptable distance from existing plant. Performing underground facility locates accurately using plant maps and electronic locating equipment in order to prevent cable damage and service interruptions. Performing construction maintenance duties as necessary including: splicing aerial/underground coaxial and/or fiber optic cables and equipment to restore cable plant to system specification; splicing and activating new coaxial plant; repairing and/or replacing damaged aerial/underground plant; and inspecting, repairing and/or replacing power supplies. Continuously monitoring plant for ingress/egress and performs signal leakage ride-out activities and tracks and repairs signal leakage, as necessary. Training system technical personnel as directed by local system management. Qualifications One-year certificate from college or technical school; or three to four years related experience and/or training; or equivalent combination of education and experience. Must successfully complete Sparklight Technical Training Center Advanced Technician course within 6 months of accepting position. A working knowledge of signal level meters, volt-ohm meters (VOM), leakage detection equipment, time domain reflectometer (TDR), optical time domain reflectometer (OTDR) and other related test equipment. Knowledgeable of rules and regulations of various regulatory bodies impacting the operation of a telecommunications system including, but not limited to, FCC, NEC, NESC, OSHA, and DOT, as well as all local ordinances. Must possess a valid driver's license of the state in which the individual is employed. The position requires the ability to work a variable schedule and respond to service interruptions during regular business hours, shift work or when on-call. Must be available to work overtime including weekends, evenings, and holidays as required. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & award s program s Advancement opportunities Collaborative work environment Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands , we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify , and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. Individuals hired into DOT regulated positions must be able to meet and maintain the requirements under the Company's DOT program, including successfully complete and pass a road test examination, driver's record safety review, drug testing, DOT physical, and past employer safety performance history. In accordance with DOT policy, the Company retrieves driving records and randomly tests for illegal substances.
Job Description: At Sparklight/Cableone and our Cable One family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Hybrid-Phoenix, Arizona The Accounts Payable Specialist II processes invoices to ensure correct and accurate payment. Processes expense reports for accuracy and proper approval. Inputs invoices and expense reports into computer system for payment. Matches invoices and expense reports to checks after check runs to verify proper payment. Researches unpaid or incorrectly paid invoices. Advises associate s and organizations on Accounts Payable processes, systems and deadlines. What you will do to contribute to the company's success Sorts, dates, codes and enters incoming documents into the accounts payable system Mails supplier checks and records mailings on registers. Maintains the check ba ck - up filing system. Creates files for new vendors. Edits check batches for correct input into the data management system / database. Prints and stamps invoices. Scans and sends invoices for approval. Follows - up on invoice approvals. Maintains various regi sters, including: Final check, Preliminary check, Void check, Quick check, Wire. Executes weekly check runs and prepares wire transfers. Runs accounts payable reports. Maintains accounts payable files. Gathers files and information requested by auditors. Qualifications 2 - 3 years' prior experience High school or equivalent Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc. Proficient in Microsoft Office. Data entry and computer skills required. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Associate recognition & awards programs Advancement opportunities Collaborative work environment FREE Cable One services for associates who live in a serviceable area Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
10/05/2025
Full time
Job Description: At Sparklight/Cableone and our Cable One family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Hybrid-Phoenix, Arizona The Accounts Payable Specialist II processes invoices to ensure correct and accurate payment. Processes expense reports for accuracy and proper approval. Inputs invoices and expense reports into computer system for payment. Matches invoices and expense reports to checks after check runs to verify proper payment. Researches unpaid or incorrectly paid invoices. Advises associate s and organizations on Accounts Payable processes, systems and deadlines. What you will do to contribute to the company's success Sorts, dates, codes and enters incoming documents into the accounts payable system Mails supplier checks and records mailings on registers. Maintains the check ba ck - up filing system. Creates files for new vendors. Edits check batches for correct input into the data management system / database. Prints and stamps invoices. Scans and sends invoices for approval. Follows - up on invoice approvals. Maintains various regi sters, including: Final check, Preliminary check, Void check, Quick check, Wire. Executes weekly check runs and prepares wire transfers. Runs accounts payable reports. Maintains accounts payable files. Gathers files and information requested by auditors. Qualifications 2 - 3 years' prior experience High school or equivalent Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc. Proficient in Microsoft Office. Data entry and computer skills required. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Associate recognition & awards programs Advancement opportunities Collaborative work environment FREE Cable One services for associates who live in a serviceable area Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Job Description: At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Reporting to the Internal Audit Manager, the Senior Internal Auditor is responsible for the daily oversight and management of staff and any third-party resources during the execution of compliance or operational audits/reviews set forth by the department or requested by the Board and/or Audit Committee and the execution of the Companies SOX 404 Business Control reliance testing. The Internal Audit Senior also assists department leadership in the strategic development of audit frameworks, departmental practices, and future initiatives. What you will do to contribute to the company's success Set forth below is a list of the essential duties and responsibilities (or "essential functions") of this position. Performs advanced, specialized and/or managerial auditing work in multiple disciplines. Responsible for managing compliance and operational audits or reviews; performing critical project management duties in the planning, scheduling, coordinating, reviewing, and reporting of the work of audit teams; and providing expertise in auditing standards and performance criteria, audit requirements and information technology skills. Responsible for the supervision of daily activity and work of staff auditors. Works closely with the Director of Internal Audit, and Audit Manager in the development and execution of the SOX 404 compliance processes for the department, including the SOX risk assessment, process documentation, control design, and operating effectiveness testing for Business Process Controls (BP) and/or IT General Controls (ITGCs) along with necessary testing for Key Reports (KRs), Automated Controls (ACs), and SOC Report reviews. Reviews work papers, drafts audit reports and related documentation, and correspondence in accordance with Department standards. Coordinates with, and provides guidance and insights to, independent registered public accountants with SOX and other audit-related activities, as applicable. Develops and maintains productive staff, stakeholder, customer, and third-party relationships. Teaches, trains, and coaches staff level associates. Uses project management tools (i.e., Audit Board and Ops Audit). Assists with preparing the annual risk assessment and audit plan. Leads 2-4 individual internal audit assignments per year, which may involve managing internal staff and/or staff from a third-party organization. Assists in the undertaking of comprehensive planning and risk assessments relating to each assignment to ensure that the engagement identifies potential business risks. Assists in the assessment and communication of audit results, translating findings into level of risk and drives remediation of key issues in a timely manner. Demonstrates the highest ethical standards and is exemplary of Basic Principles. Other duties and/or responsibilities not specifically set forth above may, however, be assigned as needed. Whenever practicable and, in accordance with legal guidelines, reasonable accommodation(s) will be made to enable an otherwise qualified individual with a disability to perform the essential functions of the position. Qualifications Bachelor's degree (B.A. or B.S.) in Accounting or Information Technology from a four-year college or university and two to four years of accounting experience. Minimum of 2 years of external audit experience; or Internal Audit/SOX compliance experience. Experience in leading external/internal audits or SOX 404 audit procedures is preferred. Advanced knowledge and understanding of internal auditing and SOX standards, practices, and principles. Advanced knowledge of accounting and/or information systems best practices. Strong interpersonal, communication (verbal and written), and presentation skills. Self-directed and comfortable leading multiple audits/review/projects while managing multiple teams. Highly adaptable to changes in priority and capable of articulating the need or rationale for such changes. Strong relationship building skills with the ability to adapt to a multitude of personalities. Cable Multiple Service Operator (MSO) industry experience is preferred. Certificates, Licenses, Registrations Certified Internal Auditor (CIA) or CIA Candidate or Certified Public Accountant (CPA) or candidate preferred. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Up to seventy-five dollars a month towards cable and internet services (in select areas) Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment We're an Award-Winning Organization! 2021 to 2023 Forbes' "America's Best Midsized Employers" Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds, and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
10/03/2025
Full time
Job Description: At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Reporting to the Internal Audit Manager, the Senior Internal Auditor is responsible for the daily oversight and management of staff and any third-party resources during the execution of compliance or operational audits/reviews set forth by the department or requested by the Board and/or Audit Committee and the execution of the Companies SOX 404 Business Control reliance testing. The Internal Audit Senior also assists department leadership in the strategic development of audit frameworks, departmental practices, and future initiatives. What you will do to contribute to the company's success Set forth below is a list of the essential duties and responsibilities (or "essential functions") of this position. Performs advanced, specialized and/or managerial auditing work in multiple disciplines. Responsible for managing compliance and operational audits or reviews; performing critical project management duties in the planning, scheduling, coordinating, reviewing, and reporting of the work of audit teams; and providing expertise in auditing standards and performance criteria, audit requirements and information technology skills. Responsible for the supervision of daily activity and work of staff auditors. Works closely with the Director of Internal Audit, and Audit Manager in the development and execution of the SOX 404 compliance processes for the department, including the SOX risk assessment, process documentation, control design, and operating effectiveness testing for Business Process Controls (BP) and/or IT General Controls (ITGCs) along with necessary testing for Key Reports (KRs), Automated Controls (ACs), and SOC Report reviews. Reviews work papers, drafts audit reports and related documentation, and correspondence in accordance with Department standards. Coordinates with, and provides guidance and insights to, independent registered public accountants with SOX and other audit-related activities, as applicable. Develops and maintains productive staff, stakeholder, customer, and third-party relationships. Teaches, trains, and coaches staff level associates. Uses project management tools (i.e., Audit Board and Ops Audit). Assists with preparing the annual risk assessment and audit plan. Leads 2-4 individual internal audit assignments per year, which may involve managing internal staff and/or staff from a third-party organization. Assists in the undertaking of comprehensive planning and risk assessments relating to each assignment to ensure that the engagement identifies potential business risks. Assists in the assessment and communication of audit results, translating findings into level of risk and drives remediation of key issues in a timely manner. Demonstrates the highest ethical standards and is exemplary of Basic Principles. Other duties and/or responsibilities not specifically set forth above may, however, be assigned as needed. Whenever practicable and, in accordance with legal guidelines, reasonable accommodation(s) will be made to enable an otherwise qualified individual with a disability to perform the essential functions of the position. Qualifications Bachelor's degree (B.A. or B.S.) in Accounting or Information Technology from a four-year college or university and two to four years of accounting experience. Minimum of 2 years of external audit experience; or Internal Audit/SOX compliance experience. Experience in leading external/internal audits or SOX 404 audit procedures is preferred. Advanced knowledge and understanding of internal auditing and SOX standards, practices, and principles. Advanced knowledge of accounting and/or information systems best practices. Strong interpersonal, communication (verbal and written), and presentation skills. Self-directed and comfortable leading multiple audits/review/projects while managing multiple teams. Highly adaptable to changes in priority and capable of articulating the need or rationale for such changes. Strong relationship building skills with the ability to adapt to a multitude of personalities. Cable Multiple Service Operator (MSO) industry experience is preferred. Certificates, Licenses, Registrations Certified Internal Auditor (CIA) or CIA Candidate or Certified Public Accountant (CPA) or candidate preferred. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Up to seventy-five dollars a month towards cable and internet services (in select areas) Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment We're an Award-Winning Organization! 2021 to 2023 Forbes' "America's Best Midsized Employers" Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds, and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Job Description: At Sparklight/Cableone and our Cable One family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT. The Product Manager, Pricing & Packaging plays a critical role in shaping how Cable One (Sparklight, Hargray, Fidelity, ValuNet) prices and positions its broadband products. This role partners closely with the Sr. Manager of Pricing and Sr. Director of Promotions & Offer Strategy to translate business objectives into actionable pricing models, promotional test plans, and revenue insights. This position is the analytical engine of the pricing function - building models, conducting scenario analyses, and surfacing insights that guide rate adjustments, offer design, and packaging decisions. The ideal candidate combines financial modeling expertise with strong business judgment, enabling the organization to balance customer growth, competitiveness, and customer value. Scope of Responsibility 1. Broadband Pricing & Packaging Analytics Build and maintain pricing models to evaluate rate adjustments, packaging strategies, and ARPU growth scenarios. Quantify customer and revenue impacts of price changes, including take-rate shifts and retention risk. Analyze elasticity by tier, customer segment, and market type Support Sr. Manager of Pricing in annual rate planning and forecast alignment with Finance. Identify opportunities to simplify rate cards and improve margin performance through mix optimization. 2. Promotions & Offer Strategy Support Partner with Sr. Director of Promotions & Offer Strategy to model the financial impact of promotional offers (e.g., 3-month free, save-a-customer credits, upgrade incentives). Develop campaign ROI models measuring incremental adds, ARPU lift, and payback period. Conduct test analysis to quantify elasticity and retention impact of different promotional mechanics. Track performance of active offers and identify optimization opportunities by channel or customer cohort. Maintain a structured library of pricing and promotion tests, outcomes, and learnings. 3. Insights & Decision Support Serve as the subject matter expert for broadband pricing and offer analytics. Provide ad hoc and recurring insights to leadership on revenue performance, discount penetration, and promo ROI. Partner with Product, Finance, and Analytics teams to align data sources, assumptions, and metric definitions. Deliver clear summaries and recommendations that inform go/no-go and optimization decisions. 4. Cross-Functional Partnership Collaborate with Finance to align on revenue forecasting and elasticity assumptions. Partner with BI / Data Engineering to enhance automation and data quality of pricing dashboards. Work with Product Management and Marketing to connect pricing insights with product and campaign strategy. Core KPIs ARPU Growth: Contribution of pricing actions and offer optimizations to overall ARPU lift. Revenue Retention: % of revenue retained post-promo or rate adjustment. Promo ROI: Incremental revenue / payback period of promotional campaigns. Discount Penetration: Share of base receiving promo or discount vs. strategic targets. Pricing Accuracy: Consistency between modeled and actual performance post-change. Key Competencies Analytical Depth: Expert at building and interpreting complex financial and elasticity models. Business Acumen: Can connect modeling outputs to real-world trade-offs and customer behavior. Collaboration: Works fluidly with senior leaders and cross-functional teams to influence decisions. Communication: Translates quantitative findings into concise, actionable insights. Curiosity: Seeks to understand not just "what happened" but "why" and "what to do next." Ideal Background 4-6 years of experience in pricing strategy, product analytics, or financial modeling (telecom, subscription, or similar recurring revenue business preferred). Strong command of Excel and/or SQL; familiarity with BI tools (Power BI, Tableau, or similar). Bachelor's degree in Economics, Finance, Business, or a quantitative field (MBA or advanced analytics coursework a plus). Experience partnering with Finance and Marketing to evaluate revenue trade-offs and promotional ROI. Comfort operating in a matrixed environment - influencing without direct authority. Role in the Organization Reports to: Sr. Manager, Pricing & Packaging Partners with: Sr. Director, Promotions & Offer Strategy; Finance; Product Management; Marketing; BI/Analytics Influence Level: Manager-level contributor responsible for modeling, analysis, and strategic insights; no direct reports. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment FREE Cable One services for associates who live in a serviceable area Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
10/03/2025
Full time
Job Description: At Sparklight/Cableone and our Cable One family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT. The Product Manager, Pricing & Packaging plays a critical role in shaping how Cable One (Sparklight, Hargray, Fidelity, ValuNet) prices and positions its broadband products. This role partners closely with the Sr. Manager of Pricing and Sr. Director of Promotions & Offer Strategy to translate business objectives into actionable pricing models, promotional test plans, and revenue insights. This position is the analytical engine of the pricing function - building models, conducting scenario analyses, and surfacing insights that guide rate adjustments, offer design, and packaging decisions. The ideal candidate combines financial modeling expertise with strong business judgment, enabling the organization to balance customer growth, competitiveness, and customer value. Scope of Responsibility 1. Broadband Pricing & Packaging Analytics Build and maintain pricing models to evaluate rate adjustments, packaging strategies, and ARPU growth scenarios. Quantify customer and revenue impacts of price changes, including take-rate shifts and retention risk. Analyze elasticity by tier, customer segment, and market type Support Sr. Manager of Pricing in annual rate planning and forecast alignment with Finance. Identify opportunities to simplify rate cards and improve margin performance through mix optimization. 2. Promotions & Offer Strategy Support Partner with Sr. Director of Promotions & Offer Strategy to model the financial impact of promotional offers (e.g., 3-month free, save-a-customer credits, upgrade incentives). Develop campaign ROI models measuring incremental adds, ARPU lift, and payback period. Conduct test analysis to quantify elasticity and retention impact of different promotional mechanics. Track performance of active offers and identify optimization opportunities by channel or customer cohort. Maintain a structured library of pricing and promotion tests, outcomes, and learnings. 3. Insights & Decision Support Serve as the subject matter expert for broadband pricing and offer analytics. Provide ad hoc and recurring insights to leadership on revenue performance, discount penetration, and promo ROI. Partner with Product, Finance, and Analytics teams to align data sources, assumptions, and metric definitions. Deliver clear summaries and recommendations that inform go/no-go and optimization decisions. 4. Cross-Functional Partnership Collaborate with Finance to align on revenue forecasting and elasticity assumptions. Partner with BI / Data Engineering to enhance automation and data quality of pricing dashboards. Work with Product Management and Marketing to connect pricing insights with product and campaign strategy. Core KPIs ARPU Growth: Contribution of pricing actions and offer optimizations to overall ARPU lift. Revenue Retention: % of revenue retained post-promo or rate adjustment. Promo ROI: Incremental revenue / payback period of promotional campaigns. Discount Penetration: Share of base receiving promo or discount vs. strategic targets. Pricing Accuracy: Consistency between modeled and actual performance post-change. Key Competencies Analytical Depth: Expert at building and interpreting complex financial and elasticity models. Business Acumen: Can connect modeling outputs to real-world trade-offs and customer behavior. Collaboration: Works fluidly with senior leaders and cross-functional teams to influence decisions. Communication: Translates quantitative findings into concise, actionable insights. Curiosity: Seeks to understand not just "what happened" but "why" and "what to do next." Ideal Background 4-6 years of experience in pricing strategy, product analytics, or financial modeling (telecom, subscription, or similar recurring revenue business preferred). Strong command of Excel and/or SQL; familiarity with BI tools (Power BI, Tableau, or similar). Bachelor's degree in Economics, Finance, Business, or a quantitative field (MBA or advanced analytics coursework a plus). Experience partnering with Finance and Marketing to evaluate revenue trade-offs and promotional ROI. Comfort operating in a matrixed environment - influencing without direct authority. Role in the Organization Reports to: Sr. Manager, Pricing & Packaging Partners with: Sr. Director, Promotions & Offer Strategy; Finance; Product Management; Marketing; BI/Analytics Influence Level: Manager-level contributor responsible for modeling, analysis, and strategic insights; no direct reports. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment FREE Cable One services for associates who live in a serviceable area Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Job Description: At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Reporting to the Internal Audit Manager, the Senior Internal Auditor is responsible for the daily oversight and management of staff and any third-party resources during the execution of compliance or operational audits/reviews set forth by the department or requested by the Board and/or Audit Committee and the execution of the Companies SOX 404 Business Control reliance testing. The Internal Audit Senior also assists department leadership in the strategic development of audit frameworks, departmental practices, and future initiatives. What you will do to contribute to the company's success Set forth below is a list of the essential duties and responsibilities (or "essential functions") of this position. Performs advanced, specialized and/or managerial auditing work in multiple disciplines. Responsible for managing compliance and operational audits or reviews; performing critical project management duties in the planning, scheduling, coordinating, reviewing, and reporting of the work of audit teams; and providing expertise in auditing standards and performance criteria, audit requirements and information technology skills. Responsible for the supervision of daily activity and work of staff auditors. Works closely with the Director of Internal Audit, and Audit Manager in the development and execution of the SOX 404 compliance processes for the department, including the SOX risk assessment, process documentation, control design, and operating effectiveness testing for Business Process Controls (BP) and/or IT General Controls (ITGCs) along with necessary testing for Key Reports (KRs), Automated Controls (ACs), and SOC Report reviews. Reviews work papers, drafts audit reports and related documentation, and correspondence in accordance with Department standards. Coordinates with, and provides guidance and insights to, independent registered public accountants with SOX and other audit-related activities, as applicable. Develops and maintains productive staff, stakeholder, customer, and third-party relationships. Teaches, trains, and coaches staff level associates. Uses project management tools (i.e., Audit Board and Ops Audit). Assists with preparing the annual risk assessment and audit plan. Leads 2-4 individual internal audit assignments per year, which may involve managing internal staff and/or staff from a third-party organization. Assists in the undertaking of comprehensive planning and risk assessments relating to each assignment to ensure that the engagement identifies potential business risks. Assists in the assessment and communication of audit results, translating findings into level of risk and drives remediation of key issues in a timely manner. Demonstrates the highest ethical standards and is exemplary of Basic Principles. Other duties and/or responsibilities not specifically set forth above may, however, be assigned as needed. Whenever practicable and, in accordance with legal guidelines, reasonable accommodation(s) will be made to enable an otherwise qualified individual with a disability to perform the essential functions of the position. Qualifications Bachelor's degree (B.A. or B.S.) in Accounting or Information Technology from a four-year college or university and two to four years of accounting experience. Minimum of 2 years of external audit experience; or Internal Audit/SOX compliance experience. Experience in leading external/internal audits or SOX 404 audit procedures is preferred. Advanced knowledge and understanding of internal auditing and SOX standards, practices, and principles. Advanced knowledge of accounting and/or information systems best practices. Strong interpersonal, communication (verbal and written), and presentation skills. Self-directed and comfortable leading multiple audits/review/projects while managing multiple teams. Highly adaptable to changes in priority and capable of articulating the need or rationale for such changes. Strong relationship building skills with the ability to adapt to a multitude of personalities. Cable Multiple Service Operator (MSO) industry experience is preferred. Certificates, Licenses, Registrations Certified Internal Auditor (CIA) or CIA Candidate or Certified Public Accountant (CPA) or candidate preferred. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Up to seventy-five dollars a month towards cable and internet services (in select areas) Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment We're an Award-Winning Organization! 2021 to 2023 Forbes' "America's Best Midsized Employers" Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds, and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
10/02/2025
Full time
Job Description: At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Reporting to the Internal Audit Manager, the Senior Internal Auditor is responsible for the daily oversight and management of staff and any third-party resources during the execution of compliance or operational audits/reviews set forth by the department or requested by the Board and/or Audit Committee and the execution of the Companies SOX 404 Business Control reliance testing. The Internal Audit Senior also assists department leadership in the strategic development of audit frameworks, departmental practices, and future initiatives. What you will do to contribute to the company's success Set forth below is a list of the essential duties and responsibilities (or "essential functions") of this position. Performs advanced, specialized and/or managerial auditing work in multiple disciplines. Responsible for managing compliance and operational audits or reviews; performing critical project management duties in the planning, scheduling, coordinating, reviewing, and reporting of the work of audit teams; and providing expertise in auditing standards and performance criteria, audit requirements and information technology skills. Responsible for the supervision of daily activity and work of staff auditors. Works closely with the Director of Internal Audit, and Audit Manager in the development and execution of the SOX 404 compliance processes for the department, including the SOX risk assessment, process documentation, control design, and operating effectiveness testing for Business Process Controls (BP) and/or IT General Controls (ITGCs) along with necessary testing for Key Reports (KRs), Automated Controls (ACs), and SOC Report reviews. Reviews work papers, drafts audit reports and related documentation, and correspondence in accordance with Department standards. Coordinates with, and provides guidance and insights to, independent registered public accountants with SOX and other audit-related activities, as applicable. Develops and maintains productive staff, stakeholder, customer, and third-party relationships. Teaches, trains, and coaches staff level associates. Uses project management tools (i.e., Audit Board and Ops Audit). Assists with preparing the annual risk assessment and audit plan. Leads 2-4 individual internal audit assignments per year, which may involve managing internal staff and/or staff from a third-party organization. Assists in the undertaking of comprehensive planning and risk assessments relating to each assignment to ensure that the engagement identifies potential business risks. Assists in the assessment and communication of audit results, translating findings into level of risk and drives remediation of key issues in a timely manner. Demonstrates the highest ethical standards and is exemplary of Basic Principles. Other duties and/or responsibilities not specifically set forth above may, however, be assigned as needed. Whenever practicable and, in accordance with legal guidelines, reasonable accommodation(s) will be made to enable an otherwise qualified individual with a disability to perform the essential functions of the position. Qualifications Bachelor's degree (B.A. or B.S.) in Accounting or Information Technology from a four-year college or university and two to four years of accounting experience. Minimum of 2 years of external audit experience; or Internal Audit/SOX compliance experience. Experience in leading external/internal audits or SOX 404 audit procedures is preferred. Advanced knowledge and understanding of internal auditing and SOX standards, practices, and principles. Advanced knowledge of accounting and/or information systems best practices. Strong interpersonal, communication (verbal and written), and presentation skills. Self-directed and comfortable leading multiple audits/review/projects while managing multiple teams. Highly adaptable to changes in priority and capable of articulating the need or rationale for such changes. Strong relationship building skills with the ability to adapt to a multitude of personalities. Cable Multiple Service Operator (MSO) industry experience is preferred. Certificates, Licenses, Registrations Certified Internal Auditor (CIA) or CIA Candidate or Certified Public Accountant (CPA) or candidate preferred. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Up to seventy-five dollars a month towards cable and internet services (in select areas) Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment We're an Award-Winning Organization! 2021 to 2023 Forbes' "America's Best Midsized Employers" Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds, and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Job Description: Job Description At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. What you will do to contribute to the company's success Understand and address the needs of our customers, serving as advocates to ensure every decision enhances the customer experience and delivers exceptional value. Play a pivotal role in driving subscriber growth initiatives by implementing targeting strategies to attract new subscribers, retain existing ones, and foster long-term loyalty. Build strong ties within our community by actively engaging with local stakeholders, organizations, and leaders to strengthen our presence and contribute positively to the communities in which we operate. Partner with the Director of Technical Operations and the Director of Regional Marketing to ensure regional performance of systems within the geographic region. Focus on key performance indicators (KPIs) related to growth, operational performance, customer satisfaction (NPS/CSAT), and associate development within the region. Primary KPIs include growth, penetration, churn, new development opportunities, and budget management for the region. Optimize team performance, including but not limited to metrics such as repeats, MIDS, CSI, Red Nodes, and Mobile App Downloads. Infuse a competitive mindset and support local teams in the development of disciplined competitive plans that align with overall company goals but also enable swift action to appropriately defend Cable One's market position Qualifications 10 years of experience leading a team. Associate's degree A.A. or equivalent from two-year college or technical school with a primary study in Business or other related field. An equivalent amount of experience may substitute for the education. Bachelor's degree (B.A.) from four-year college or university Experience within a performance management role. Progressive leadership experience. Experience within the cable or telecommunications industry. Proficiency in Excel, Microsoft Teams and Power BI. Must be able to act with professionalism, use discretion, and possess sound critical thinking and decision-making skills. Ability to influence others in order to accomplish company objectives and goals. Strong interpersonal and communication skills with demonstrated ability to establish and maintain effective working relationships. Strong leadership skills, consensus building capability, influencing skills and credibility with other functional areas; demonstrates the ability to lead change in a complex organization. Experience with developing, implementing, using and maintaining performance & process-based metrics to drive results and continuous improvement. Core Competencies Committed: Values each customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Sparklight, a Cable One brand, appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Tuition reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Sparklight, a Cable One brand, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Sparklight, a Cable One brand, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Sparklight, a Cable One brand, is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
10/01/2025
Full time
Job Description: Job Description At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. What you will do to contribute to the company's success Understand and address the needs of our customers, serving as advocates to ensure every decision enhances the customer experience and delivers exceptional value. Play a pivotal role in driving subscriber growth initiatives by implementing targeting strategies to attract new subscribers, retain existing ones, and foster long-term loyalty. Build strong ties within our community by actively engaging with local stakeholders, organizations, and leaders to strengthen our presence and contribute positively to the communities in which we operate. Partner with the Director of Technical Operations and the Director of Regional Marketing to ensure regional performance of systems within the geographic region. Focus on key performance indicators (KPIs) related to growth, operational performance, customer satisfaction (NPS/CSAT), and associate development within the region. Primary KPIs include growth, penetration, churn, new development opportunities, and budget management for the region. Optimize team performance, including but not limited to metrics such as repeats, MIDS, CSI, Red Nodes, and Mobile App Downloads. Infuse a competitive mindset and support local teams in the development of disciplined competitive plans that align with overall company goals but also enable swift action to appropriately defend Cable One's market position Qualifications 10 years of experience leading a team. Associate's degree A.A. or equivalent from two-year college or technical school with a primary study in Business or other related field. An equivalent amount of experience may substitute for the education. Bachelor's degree (B.A.) from four-year college or university Experience within a performance management role. Progressive leadership experience. Experience within the cable or telecommunications industry. Proficiency in Excel, Microsoft Teams and Power BI. Must be able to act with professionalism, use discretion, and possess sound critical thinking and decision-making skills. Ability to influence others in order to accomplish company objectives and goals. Strong interpersonal and communication skills with demonstrated ability to establish and maintain effective working relationships. Strong leadership skills, consensus building capability, influencing skills and credibility with other functional areas; demonstrates the ability to lead change in a complex organization. Experience with developing, implementing, using and maintaining performance & process-based metrics to drive results and continuous improvement. Core Competencies Committed: Values each customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Sparklight, a Cable One brand, appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Tuition reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Sparklight, a Cable One brand, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Sparklight, a Cable One brand, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Sparklight, a Cable One brand, is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Join Sparklight, a Cable One Inc. (NYSE: CABO) company, as a Network Automation Engineer. In this role, you will be developing software automation solutions for configuring and monitoring our networking devices, reducing manual tasks, and improving service delivery and reliability. It's an exciting time to join our team as we implement leading edge automation tools. Your team will be based out of Phoenix, AZ, however, this role can be done remotely if relocation is not an option for you. At Cable One and our family of companies, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Benefits: Cable One appreciates the role our associates' play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - Start immediately Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% Company match (match program starts after 1 year of service, up to 5% of salary) Life Insurance (self, spouse, children)/ business travel life Insurance! Plus other perks: Tuition Reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & award Program Advancement opportunities Collaborative work environment Onsite fitness center Food truck Tuesdays What this position does to contribute to the Company's success: Develops, verifies and writes automation testing tools. Proactively identifies opportunities for network operational teams to minimize or eliminate repetitive work through automation scripts. Integrates internally developed Python scripts and 3rd party Python libraries with automation platforms. Documents automation processes and workflows. Participates in creating automation standards for configuring networking devices. This position has the expectation and responsibility to take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization's Values. Qualifications: Associate's Degree AA or equivalent from two-year college or technical school. Additional experience or training may substitute for education. 3 years or more Configuring routers and switches in production environments. Documenting complex processes, split logically into subtasks, and turning into requirements for developers to implement. Testing network infrastructure (e.g. routers, switches), Application Programming Interface(API) in lab/ Proof of Concept (POC) environments, documenting results, and working with vendors to address deficiencies. Data Handling and Models Extensible Markup Language (XML), Yet Another Next Generation (YANG), Yet Another Markup Language (YAML), JavaScript Object Notation (JSON). Automating network configuration deployment using modern scripting languages (e.g. Python, PowerShell, JavaScript). Cisco Certified Network Professional (CCNP). Juniper Network Certified Internet Specialist (JNCIS). Yet Another Next Generation (YANG) modeling and Network Configuration Protocol (NETCONF) preferred. Large network design including gathering business requirements, developing standards and best practices, and conveying design intent to implementation and support teams preferred. Designing network infrastructure deployment orchestration using inventory-backed processes, canonical design definitions, and no operator intervention in steady state preferred. Providing feature requests to vendors in a constructive and informative manner preferred. Flask or Node.js preferred. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Pre-hire processes: Cable One, Inc. is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force."Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify and embody each and every day. Cable One and all of its subsidiaries provide Equal Employment Opportunities to all individuals of different races, colors, creeds, national origins, genders, marital and veteran statuses. - provided by Dice
09/28/2020
Full time
Join Sparklight, a Cable One Inc. (NYSE: CABO) company, as a Network Automation Engineer. In this role, you will be developing software automation solutions for configuring and monitoring our networking devices, reducing manual tasks, and improving service delivery and reliability. It's an exciting time to join our team as we implement leading edge automation tools. Your team will be based out of Phoenix, AZ, however, this role can be done remotely if relocation is not an option for you. At Cable One and our family of companies, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Benefits: Cable One appreciates the role our associates' play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - Start immediately Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% Company match (match program starts after 1 year of service, up to 5% of salary) Life Insurance (self, spouse, children)/ business travel life Insurance! Plus other perks: Tuition Reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & award Program Advancement opportunities Collaborative work environment Onsite fitness center Food truck Tuesdays What this position does to contribute to the Company's success: Develops, verifies and writes automation testing tools. Proactively identifies opportunities for network operational teams to minimize or eliminate repetitive work through automation scripts. Integrates internally developed Python scripts and 3rd party Python libraries with automation platforms. Documents automation processes and workflows. Participates in creating automation standards for configuring networking devices. This position has the expectation and responsibility to take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization's Values. Qualifications: Associate's Degree AA or equivalent from two-year college or technical school. Additional experience or training may substitute for education. 3 years or more Configuring routers and switches in production environments. Documenting complex processes, split logically into subtasks, and turning into requirements for developers to implement. Testing network infrastructure (e.g. routers, switches), Application Programming Interface(API) in lab/ Proof of Concept (POC) environments, documenting results, and working with vendors to address deficiencies. Data Handling and Models Extensible Markup Language (XML), Yet Another Next Generation (YANG), Yet Another Markup Language (YAML), JavaScript Object Notation (JSON). Automating network configuration deployment using modern scripting languages (e.g. Python, PowerShell, JavaScript). Cisco Certified Network Professional (CCNP). Juniper Network Certified Internet Specialist (JNCIS). Yet Another Next Generation (YANG) modeling and Network Configuration Protocol (NETCONF) preferred. Large network design including gathering business requirements, developing standards and best practices, and conveying design intent to implementation and support teams preferred. Designing network infrastructure deployment orchestration using inventory-backed processes, canonical design definitions, and no operator intervention in steady state preferred. Providing feature requests to vendors in a constructive and informative manner preferred. Flask or Node.js preferred. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Pre-hire processes: Cable One, Inc. is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force."Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify and embody each and every day. Cable One and all of its subsidiaries provide Equal Employment Opportunities to all individuals of different races, colors, creeds, national origins, genders, marital and veteran statuses. - provided by Dice