XLA

Program Manager Washington, D.C. Minimum Position Qualifications: Bachelor's degree in computer science, Information Systems, Engineering, Business, or other related disciplines. 5 years' experience in IT support/service management or related field. Ability to use automated tools such as Microsoft Office to communicate and present ideas, information, and reports. Proven leadership experience managing personnel across multiple functional task areas. Knowledge of common information technology applications and services, network services, computer and communications systems, associated protocols and industry standards and Federal information security and device configuration standards. Experience providing supervisory oversight and coordinating tasks. Information Technology Infrastructure Library (ITIL) v4 Foundations certification. Excellent verbal and written communication skills. Preferred Qualifications: Project Management Professional (PMP) certification. Experience working with Project Lifecycle Methodologies (PMLC) methodologies. Experience with Capability Maturity Model Integration (CMMI).