MSC

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :18729 Employment Type :Full Time Job Category :Vending Management Work Location : Davidson, NC / Melville, NY / Southfield, MI BRIEF POSITION SUMMARY: The Director, Managed Inventory Innovation leads the strategy development and service offering definition for our Customer Managed Inventory Programs (Vending/VMI/CMI/Crib/Consignment). The role leads the transformation of MSC's customer managed solutions into a digitally intelligent platform that delivers predictive and scalable inventory solutions. The Director will help to unlock new revenue streams, improve customer retention, and position MSC as a digital-first solution provider. The Director will serve as a thought leader and change agent, driving cross-functional collaboration to deliver a scalable, data-driven inventory solution that differentiate MSC in the marketplace. Desired Experience: the ideal candidate will have experience with product development and leading product development teams.Experience with ROI impact for full product portfolio and building 3-5 year product development strategies is also peferred. DUTIES AND RESPONSIBILITIES Owns, develops, and executes product vision, strategy, and roadmap for MSC's Managed Inventory capabilities, aligned with MSC's digital transformation and customer-centric growth strategy. Lead, mentor, and develop a high performing team of product owners responsible for managed inventory platform capabilities, customer experience, and innovation delivery. Lead and design the deployment of next-gen managed inventory capabilities, including AI/MT driven demand forecasting, real-time inventory optimization, and IoT-enabled replenishment. Drive the integration of Managed Inventory data into customer systems and MSC platforms to enable real time visibility and automation. Manages third party partner contracts, Managed Inventory R&D, hardware, peripheral and product capability vision Respected subject matter expert and thought leader in the Managed Inventory space, providing cross-functional insights on the benefits to customers through improved supply chain efficiency and cash flow optimization Supports the integration of Managed Inventory Programs into eBusiness platforms for a cohesive customer experience Measures the ROI impact for full product portfolio and delivers on annual productivity Owns the deployment and effectiveness of Solutions Design tools to improve completeness and speed to market for item planning and installation Enables the enterprise to increase revenues, decrease costs, and shorten the cycle time of revenue growth from contracts related to managed inventory programs Develops strategy for engaging in new and expanding third-party partnerships Works collaboratively with National Account (NAM) and Business Development (BDE) teams to win competitive bids with Enterprise Customers by clearly communicating MSC's Managed Inventory value proposition Drives the adoption of new and existing Solutions capabilities by defining training and measurement goals Intimately aligned with Sales Leadership to support Business Development needs as well as customer retention strategies and measurements of success Responsible for directing Managed Inventory solutions sales, marketing, training & insight material in all media including social media, MSC Training, Customer Training material and MSC Roadmap for Integrating Customers, etc. Performs all duties inherent in the role of an MSC Director including hiring, termination and review and development of associates. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: Bachelor's degree in business related field or the equivalent relevant experience is required. Minimum of seven years of experience in Vendor Managed Inventory, Supply Chain, or digital transformation field required. A minimum of seven years managing a team of associates is required. Demonstrated experience in leading product teams or product owners in an agile environment required. Proven success in leading strategic, technology-enabled changes in complex, matrixed environments required. Experience in managing vendor relationships and technology partners required. Experience in managing cross-functional teams, projects, deliverables, multitasking, and facilitation required. Subject Matter Expert and Industry thought leader with C-level capability to discuss Managed Inventory technology, market trends and current dynamics required Strong analytical and problem-solving skills required Strong organizational and time management skills required. Exceptional communication and stakeholder engagement skills required. Deep understanding of VMI, CMI and IoT-based inventory models. Bonus Points If You Have: MBA preferred. Industrial Distribution experience with emphasis in supply chain, sales, logistics, or product management functions is preferred. Knowledge of indirect materials / maintenance management / MRO is a plus. Other Requirements: A valid driver's license may be required. Position requires up to 20% travel This position may require access to International Traffic in Arms Regulations Information (ITAR) and/or Controlled Unclassified Information (CUI) Compensation starting at $130,000 - $180,000 depending on experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits . You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Marketing & Biz Dev,

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :18950 Employment Type :Full Time Work Location :Jonestown, PA BRIEF POSITION SUMMARY: In addition to delivering effortless, personalized and profitable customer experiences in a contact center environment using various inbound interaction types, the Senior Customer Care Omnichannel Representative must exceptional individual performance and be able to lead others. Also acts as a peer leader and promote company initiatives at a department level. DUTIES and RESPONSIBILITIES: Strong knowledge of required MSC process and applications relevant to the Customer Care Omnichannel role. Provides exceptional customer service & effortless experiences in accordance with MSC standards to ensure customer satisfaction, account retention and revenue generation. Utilizes strong sales skills to provide effortless customer experiences related to products, services and pricing regardless of the modality. Troubleshoots and resolves complex customer issues & concerns (including but not limited to billing, credits, returns, payments, sourcing, pricing, availability, product recommendations & account related questions) using the most efficient and cost-effective resources and processes. Effectively navigates various systems (including but not limited to the MSC website, AS400, WebSOE, Salesforce, Oceana & Vendor Websites) & collaborate with other departments to identify and address the customers stated and unstated product & service needs. Resolves customer product and service requests by providing sales-related solutions utilizing common and alternative sources of information. Provides guidance and support to associates needing assistance with the resolution of customer issues. Proactively identifies and communicates customer concerns to leadership team to ensure effective and lasting problem resolution. Achieves the goal expectations of the role, including but not limited to quality, sales, quote conversion, upselling & productivity measurements. Resolves escalated customer inquiries, strategic customer service in accordance with MSC Standards to the issue and grow the customer relationship. Drives the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required EDUCATION and EXPERIENCE: High school diploma or equivalent required. Perform successfully as a Customer Care Omnichannel Representative for a minimum of six months required, while consistently meeting or exceeding Quality expectations. SKILLS: Excellent customer service skills required. Demonstrated sales skills required. Proficiency in systems used by the Representative, Customer Care - Omnichannel role, such as as/400, Oceana and the MSC website required. Excellent communication skills required including the ability to speak and write standard business English required. Bilingual ability (Spanish or French) desired. General knowledge of the industrial supply industry desired. Demonstrates acceptable proficiency in all MSC's required competencies: Customer Focus Decision Quality Drives Collaboration Develops Talent Communicates Effectively Instills Trust OTHER REQUIREMENTS: This position may require access to International Traffic in Arms Regulations Information (ITAR) and/or Controlled Unclassified Information (CUI). Compensation starting at $17- $22 / hour dependent on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits . You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Customer Service,

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :17860 Employment Type :Full Time Job Category :Customer Service/Support Work Location : Fernley, NV BRIEF POSITION SUMMARY: The position of Customer Care Representative - Omnichannel, delivers effortless, personalized and profitable customer experiences in a contact center environment using various inbound interaction types. DUTIES and RESPONSIBILITIES: Answers inbound sales and service customer calls and emails to process orders, troubleshoot issues, complete returns, collaborate with vendors to source products, make product recommendations and provide general web support with a focus on increasing sales through upselling. Responsible for proficiency in required MSC processes and applications relevant to the Customer Care Omnichannel role. Effectively manages customer interactions including inbound calls and email communications. Utilizes various systems (including but not limited to the MSC website, AS400, WebSOE, Salesforce, Oceana & Vendor Websites) & collaborate with other departments to identify and address the customers stated and unstated product & service needs. Provides effortless customer experiences regardless of the chosen modality related to products, services and pricing. Troubleshoots and resolves customer issues & concerns (including but not limited to billing, credits, returns, payments, sourcing, pricing, availability, product recommendations & account related questions) using the most efficient and cost-effective resources and processes. Delivers customer service in accordance with MSC quality standards to ensure customer satisfaction, account retention and revenue growth. Consistently expand sales, service and product knowledge using MSC's training offerings. Adopts and exhibits MSC Culture to ensure the fulfillment of MSC's vision and purpose. Communicates customer issues and trends to leadership to ensure timely resolution and improvements in the customer overall experience. Achieves the goal expectations of the role, including but not limited to quality, sales, quote conversion, upselling & productivity measurements. Conducts extensive follow-up through the utilization of a ticket management system to ensure accuracy and timely resolution to customer inquiries. Drives the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required EDUCATION and EXPERIENCE: High school diploma or equivalent experience required. SKILLS: Excellent customer service skills required. Demonstrated sales skills desired. Proficiency in systems used by the Representative, Customer Care - Omnichannel role, such as as/400, Oceana and the MSC website required. Excellent communication skills required including the ability to speak and write standard business English required. Bilingual ability (Spanish or French) desired. General knowledge of the industrial supply industry desired. Demonstrates acceptable proficiency in all MSC's required competencies: Customer Focus Decision Quality Drives Collaboration Develops Talent Communicates Effectively Instills Trust OTHER REQUIREMENTS: This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI"). Compensation starting at $17 - $21 / hour dependent on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Customer Service,

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :18217 Employment Type :Full Time Job Category :Public Sector Work Location :Kaneohe Bay MB/Honolulu, HI $2,000 Sign-On Bonus BRIEF POSITION SUMMARY: The Program Specialist has a wide variety of tasks. They are required to assist walk in customers by sourcing products or helping them to find product in the store. They answer phone calls, process hazmat orders and contact customers. They also receive in inventory, label it and replenish the shelves in the store. It is a combination of customer service and warehouse responsibilities. DUTIES and RESPONSIBILITIES: Assist walk in customers in the store and answers inbound calls at a specific on site location to sell MSC products in accordance with MSC Culture and Customer Service Standards. Resolves on-site customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information. Consults with other associates to locate the most effective sources of information. Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation using all tools available. Communicates customer concerns to management to ensure the most effective and lasting problem resolution. Works closely with vendors to produce quotes, expedite orders and locate sources for product. Supports outside sales representatives. Ensures excellent customer relations by responding, under Supervisor/Manager or OSA's guidance, to customer needs consistent with MSC standards, Culture, and business practices. Operates basic warehouse vehicles (i.e., electric pallet jack and/or forklift). Creates and applies bar code labels using MSC item numbers or PO's. Loads, unloads, moves product by hand or by skid Picks items from bins Puts away all required product Fosters the MSC Culture in the location and throughout the company to ensure unity of purpose and fulfillment of MSC's Mission. Participates in special projects and performs additional duties as required To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. EDUCATION and EXPERIENCE: A High School Diploma or the equivalent. 2 years customer service experience, inbound/ outbound telephone sales or outside sales, experience required. Industry experience preferred. SKILLS: Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required. Excellent problem solving skills are required. Excellent customer service and sales skills are required. Excellent oral and written communications skills are also required. Working Industrial knowledge preferred. Must obtain MSC license to drive warehouse vehicles within specified time requirements. Must obtain MSC certificate to pick DOT regulated items where required. OTHER REQUIREMENTS: A valid driver's license is required Must pass all requirements to obtain a base pass, which may include additional background checks and other specific driving certifications. Bending to lift items from the floor and racks required. Lifting items up to 50 pounds required. Ability to operate at heights up to 50 feet when required. Ability to stand for prolonged periods of time required Ability to work in extreme heat/cold is required. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI"). Compensation starting at $37240 - $58520 / year and up, dependent on experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Customer Service,

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :18781 Employment Type :Full Time Job Category :Customer Care Work Location :Fernley, NV BRIEF POSITION SUMMARY: The Representative, Customer Care Enterprise is responsible for customer interactions including inbound phone calls, emails, Web and EDI orders, chat, and 3rd party procurement portals. These representatives interact with MSC customers for the purpose of quoting, selling and servicing MSC's largest National Account customers in accordance with MSC's Customer Care contractual standards. DUTIES and RESPONSIBILITIES: Processes electronically generated orders, quote requests, customer service inbound phone calls, email and chat inquiries for MSC's large Enterprise Customers. Assists customers and other team members with basic customer technical issues, product knowledge, order processing gaps while also resolving all customer service concerns. Interacts with National Account Managers in order to promote MSC's sales related solutions, account retention and revenue generation strategies. Communicates customer concerns to management ensuring the most effective problem resolution. Utilizes 3rd party purchasing portals. Works with the Credit and ITB2B Teams to ensure customers orders are being processed and invoice rejections are minimized. Remains up to date with all Enterprise functions and resources in order to service the customers on all new resources when required. Builds internal and external customer relationships for the purpose of enhancing customer satisfaction while also improving sales and quoting opportunities. Takes ownership with difficult customer service issues while resolving in a timely manner. Drives the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participates in special projects and performs additional duties as required. EDUCATION and EXPERIENCE: Possess a high school diploma or equivalent required. SKILLS: Excellent customer service skills required. Demonstrated sales skills required. Proficiency in systems used by the Representative, Customer Care various roles, such as as/400, Oceana and the MSC website required. Excellent communication skills required including the ability to speak and write standard business English required. Bilingual ability (Spanish or French) desired. General knowledge of the industrial supply industry desired. Demonstrates acceptable proficiency in all MSC's required competencies: Customer Focus Decision Quality Drives Collaboration Develops Talent Communicates Effectively Instills Trust OTHER REQUIREMENTS: This position may require access to International Traffic in Arms Regulations Information (ITAR) and/or Controlled Unclassified Information (CUI). Compensation starting at $15 - $22 / hour dependent on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits . You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Customer Service,

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :18912 Employment Type :Full Time Job Category :EHS & Sustainability Work Location :Davidson, NC (CSC) BRIEF POSITION SUMMARY: The success of the Director of Supply Chain Compliance will be defined by their ability to develop programs and procedures to ensure that the organization complies with regulatory requirements and company policies. The role monitors business activities for supply chain compliance with applicable rules and regulations for local and international logistics operations. The Director of Supply Chain Compliance will be responsible for working with key stakeholders within the organization to establish and publish compliance metrics, respond to complex supply chain compliance related questions, assist with government inspections and investigations, implement internal controls, and develop compliance training. The primary areas of responsibility will include federal government contracting and international trade. This role will also support development of compliance programs as needed for environmental health & safety programs. DUTIES AND RESPONSIBILITIES: Develops and evolves global trade compliance roadmaps and strategies. Conducts trade compliance program assessments and monitoring, including data analysis protocols, and drive associated action plans. Coordinate and monitor third-party trade compliance and associated brokers. Stays up to date with legal, regulatory, and trade developments that impact business and provide timely legal guidance to identify risks and mitigate impacts. Establishes, manages, documents, and maintains a coordinated compliance program that meets the expectations of International, State and Federal regulators, corporate governance programs, customer and supplier requirements. Provides oversight and leadership for internal monitoring activities. Develop and implement program policies, procedures and practices designed to promote compliance with the requirements of International, State and Federal programs. Also develop and implement policies and procedures that implement components of the compliance program. Works with business unit leaders to increase awareness of the importance of the compliance program and develop and maintain positive relationships between compliance and operations staff. Develops and executes cross-functional workflows utilizing compliance data to make business decisions. Coordinating with critical stakeholders on decision-making based upon tariffs, etc. Designs and coordinates the preparation and ongoing review of policies, procedures, training materials, and other communication tools to ensure departments meet compliance requirements. Manages internal compliance audits and publish monthly metrics to identify violations, propose solutions, and drive improvement. Develops and implements internal controls to ensure ongoing compliance with rules, regulations and contracts. Integrates compliance activities and controls into ERP, CMS and other related software systems. Translates compliance related data into sales and marketing packages for MSC product lines where applicable. Enhance and create customer facing regulatory solutions where applicable. Develops costing model for trade compliance activities Liaises with information security team to mitigate overall risk related within the supply chain as needed. Maintains company licensure and registrations. Acts as compliance representative on supplier council Works closely with the General Counsel and other leaders to execute the Company's global compliance strategy. Drives the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS: What You Need: Bachelor's Degree or Equivalent Experience Required Required: Minimum of 10 years industry experience with compliance related activities Demonstrated knowledge of government regulations as they relate to the administration of: Export Administration Regulations (EAR), OFAC sanctions and trade controls, global export controls and sanctions, sanctioned country licensing, restricted party screening, anti-boycott activity and reporting, country of origin, valuation, HTS classification, trade remedies, drawback, FTZs, FTAs, hand carry, customs programs (CTPAT), OFAC sanctions and trade controls, global export controls and sanctions, sanctioned country licensing, restricted party screening, anti-boycott activity and reporting) Federal government contracting regulations, including FARS, DFARS, Conflict Minerals and applicable Executive Orders Environmental health & safety regulations, including regulations promulgated by EPA, OSHA, and state and local regulators Demonstrated ability to work with multiple internal and external stakeholders. Ability to interact comfortably with internal teammates in various roles and levels across the organization and enforce compliance requirements. Ability to find appropriate balance between compliance risks and the need of the business. Ability to develop and effectively communicate sound regulatory advice and/or policies including best practices, compliance objectives and risk tolerance Ability to travel 20% if needed Other Requirements: A valid driver's license may be required. Position requires up to 20% of travel This position may require access to International Traffic in Arms Regulations Information (ITAR) and/or Controlled Unclassified Information (CUI) Compensation starting at $127750 - 200750 depending on experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits . You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Logistics,

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :18977 Employment Type :Full Time Job Category :Vending Management Work Location :Las Vegas, NV BRIEF POSITION SUMMARY: Under the supervision of the Solution Implementation Manager, the?Inventory Management Specialist, (IMS) ? would be responsible for successfully implementing the various inventory management solutions offered by MSC promoting a best-in-class experience for all stakeholders. This includes driving solutions, installations, data collection, vending machine diagnostics, maintenance and training. This position is expected to focus on advanced solution selling and implementation tasks. DUTIES and RESPONSIBILITIES: Collaborates with all MSC Sales Teams tenable explosive sales growth through Solutions Maintains a thorough knowledge of all MSC solutions which include but not limited to: bar coded solutions such as CMI and VMI, Vending, Crib Software, etc. Follows all required Salesforce protocols for project and time management Drives proficiencies in the following areas: Solutions discovery including data collection Solutions recommendations Installations Break Fix (onsite service) Post Install Support Supply Chain Optimization Fiscal responsibility Cancellation support Adheres to service level agreements to consistently deliver best-in-class results Proficient knowledge with the tools, technology and related PPE is essential for success Provides feedback to management for continuous process improvement Represents MSC Solutions at branch meetings and foster partnerships with sales associates Supports designated team goals and objectives Follows all MSC policies and procedures documented in the associate handbook Participates in special projects and performs additional duties as required Fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC's mission EDUCATION and EXPERIENCE: Associate's Degree or the equivalent relevant experience is required Minimum two (2) years supporting value-added customer solutions / inventory management programs is preferred Experience troubleshooting hardware and/or software preferred Knowledge of MSC-like product lines/services & MSC related experience is required Minimum of two (2) years of general sales experience is preferred SKILLS: Excellent verbal and written communication skills required Excellent interpersonal skills required Organizational & time management skills required Excellent Electro/Mechanical skills required Problem solving, and situational adaptability skills required Computer literacy & proficiency in word processing, spreadsheet & presentation software required OTHER REQUIREMENTS: A valid driver's license & the ability to travel 75% including overnight is required Must possess basic knowledge and use of hand and power tools Able to perform physical activities such as lifting approximately 50 lbs. Ability to work in various types of industrial environments Must adhere to customer specific requirements such as wearing hardhats, safety glasses, steel toe shoes, etc. Compensation starting at $49,000-55,0000 dependent on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements, and peer pay equity. The company reserves the right to modify the range as market conditions change. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits . You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Logistics,

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :18781 Employment Type :Full Time Job Category :Customer Care Work Location :Fernley, NV BRIEF POSITION SUMMARY: The Representative, Customer Care Enterprise is responsible for customer interactions including inbound phone calls, emails, Web and EDI orders, chat, and 3rd party procurement portals. These representatives interact with MSC customers for the purpose of quoting, selling and servicing MSC's largest National Account customers in accordance with MSC's Customer Care contractual standards. DUTIES and RESPONSIBILITIES: Processes electronically generated orders, quote requests, customer service inbound phone calls, email and chat inquiries for MSC's large Enterprise Customers. Assists customers and other team members with basic customer technical issues, product knowledge, order processing gaps while also resolving all customer service concerns. Interacts with National Account Managers in order to promote MSC's sales related solutions, account retention and revenue generation strategies. Communicates customer concerns to management ensuring the most effective problem resolution. Utilizes 3rd party purchasing portals. Works with the Credit and ITB2B Teams to ensure customers orders are being processed and invoice rejections are minimized. Remains up to date with all Enterprise functions and resources in order to service the customers on all new resources when required. Builds internal and external customer relationships for the purpose of enhancing customer satisfaction while also improving sales and quoting opportunities. Takes ownership with difficult customer service issues while resolving in a timely manner. Drives the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participates in special projects and performs additional duties as required. EDUCATION and EXPERIENCE: Possess a high school diploma or equivalent required. SKILLS: Excellent customer service skills required. Demonstrated sales skills required. Proficiency in systems used by the Representative, Customer Care various roles, such as as/400, Oceana and the MSC website required. Excellent communication skills required including the ability to speak and write standard business English required. Bilingual ability (Spanish or French) desired. General knowledge of the industrial supply industry desired. Demonstrates acceptable proficiency in all MSC's required competencies: Customer Focus Decision Quality Drives Collaboration Develops Talent Communicates Effectively Instills Trust OTHER REQUIREMENTS: This position may require access to International Traffic in Arms Regulations Information (ITAR) and/or Controlled Unclassified Information (CUI). Compensation starting at $15 - $22 / hour dependent on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits . You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Customer Service,

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :18788 Employment Type :Full Time Job Category :Customer Care Work Location :Southfield, MI BRIEF POSITION SUMMARY: The Representative, Customer Care Regional Omnichannel is responsible for handling customer voice and email interactions. This associate interacts with MSC customers for the purpose of quoting, selling and servicing MSC's Medium, Large and Extra Large customers as well as Field Sales Associates in accordance with MSC's Customer Care standards. Additionally, the Sr. Representatives will mentor and train other Regional Omnichannel Representatives. DUTIES and RESPONSIBILITIES: Answers inbound sales and service customer calls and emails to process orders, troubleshoot issues, complete returns, collaborate with vendors to source products, make product recommendations and provide general web support with a focus on increasing sales through upselling. Interacts with Field Sales Associates to promote MSC's sales related solutions, account retention and revenue generation strategies. Responsible for proficiency in required MSC processes and applications relevant to the Customer Care Regional Omnichannel role. Utilizes various systems (including but not limited to the MSC website, AS400, WebSOE, Salesforce, Oceana & Vendor Websites) & collaborates with other departments to identify and address the customers stated and unstated product & service needs. Communicates customer concerns and makes recommendations to management ensuring the most effective problem resolution. Remains up to date with all Regional Omnichannel functions and resources to guide, train and assist team members, while also serving the customers requirements related to new functionality. Builds internal and external customer relationships to enhance customer satisfaction while also improving sales and quoting opportunities. Takes ownership with difficult customer service issues while resolving in a timely manner. Achieves the goal expectations of the role, including but not limited to quality, sales, quote conversion, upselling & productivity measurements. Conducts extensive follow-up through the utilization of a ticket management system to ensure accuracy and timely resolution to customer inquiries. Drives the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participates in special projects and performs additional duties as required. INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. EDUCATION and EXPERIENCE: High school diploma or equivalent required. Perform successfully as a Customer Care Omnichannel Representative for a minimum of six months, while consistently meeting or exceeding Quality expectations. SKILLS: Excellent customer service skills required. Demonstrated sales skills required. Proficiency in systems used by the Representative, Customer Care - Omnichannel role, such as as/400, Oceana and the MSC website required. Excellent communication skills required including the ability to speak and write standard business English required. General knowledge of the industrial supply industry desired. Demonstrates acceptable proficiency in all MSC's required competencies: Customer Focus Decision Quality Drives Collaboration Develops Talent Communicates Effectively Instills Trust Compensation starting at $15 - $23 / hour dependent on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits . You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Customer Service,

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :18440 Employment Type :Full Time Job Category :Public Sector Work Location :New York, NY BRIEF POSITION SUMMARY: Site Sales Consultant (SSC) is a key part of driving MSCs Public Sector market position and achieve revenue and profit growth within Public Sector key customer site locations ($100,000-$1,000,000 potential). The SSC will be assigned a portfolio of $1M -$2M in annual revenue with a focus on growing Public Sector sales, with current and new customers, in their geo-graphic territory. The SSC aligns with Public Sectors three strategic goals: 1). Growth (double digits), 2). Become industry leader 3). Higher Performance Team. SSC role is required to both build strategic customer site relationships, identify business opportunities within Public Sector Vertical, negotiates and closes business deals, support succession planning for the KPS role, and maintain knowledge of current market conditions. The SSC will collaborate with KPS and team managers to increase sales opportunities to maximize revenue. The SSC will manage and maintain customer relationships at ship to level with established and assigned Public Sector customers across designated territory DUTIES AND RESPONSIBILITIES Associate focused on strategic Public Sector Opportunities and Public Sector Accounts that provide the highest probability for growth within the KPS Portfolio. With guidance from KPS/AMPS and PS Team Manager, sells MSC products and services to ensure the achievement of individual and corporate sales and profit goals. Drives sales at assigned Public Sector site locations and customer facilities within their assigned regions. Prepares and delivers sales presentations that address the customers needs, and leads to sales growth within established, and new Public Sector accounts. Delivers Quarterly formal CIR (Continuous Improvement Report) presentations with key customers. Drives two-way communication - Engages the customer by deliberately linking their business priorities to our value proposition. Engages in dialogue with customers, constructively creating tension to help the customer learn how MSC can help them achieve their goals. Delivers insight convincingly and with authority. Leverages Individual Value Drivers - Understands and influence a wide range of customer stakeholders. Develops a distinct strategy for engaging critical stakeholders. Consistently demonstrates an ability to link supplier capabilities to specific, individual stakeholder objectives. Develops relationships with key Public Sector agencies within their region to become focal point for customer contact and MSC contact for their needs at local level. Maps out customer decision making process and key Point of Contacts. Gathers, organizes, and analyzes information of all Public Sector accounts within the assigned region, to work with KPS, AMPS and Public Sector Team Manager help create a business plan of growth. Demonstrates knowledge of Public Sector customers within their assigned areas in regard to the current market climate. Can make informed inferences about Public Sector customer needs based on understanding of the market or competitors. Establishes value before ROI/financial terms - Qualifies and quantifies the impact of maintaining the status quo or pursuing competitors' solutions. Quantifies value in terms of resolving an unrecognized problem or need, or costs of inaction. Rep's customers can articulate value proposition relative to competitive solutions. Drives Momentum -. Rallies internal resources to ensure deal momentum. Collaborates with customers to define next steps, coaching customers through the buying process. Attempts to rely on key stakeholders/mobilizers to drive action between sales calls. Create constructive tension by reframing how the customer thinks about their purchasing needs and compliance requirements. Leverage data and facts from research, benchmark data and best demonstrated practices to introduce new ideas which challenges the status quo and shows the customer it is them costing more than they may realize. Tailor presentations and commercial insight specific to customers specific requirements, agency culture and contacts personality. Match contacts personality and deliver relevant messaging based on current purchasing needs and compliance requirements. Mandatory usage of our Customer Relationship Management (CRM) tool (SFDC) and adherence to prescribed actions under the MSC Sales Management Standards. Take control of the purchasing process by guiding the customer on next steps and anticipated roadblocks. Utilize best demonstrated practices regarding aligning stakeholders to drive consensus to your proposal. Identify and arm the mobilizer (influence and power beyond title) with toolkit to sell your solutions throughout their organization. Understand our customers value propositions and key business objectives regarding growth and profitability. Understand the customers and industries they serve and use this information to cross-sell and up-sell. Research and comprehend industry trends that will impact customer. Become very knowledgeable and recognized as a Trusted Advisor on the industries served by our customers and how MSC can partner with them to deliver better results. SSC will develop and maintain relationships with contacts that are users, influencers, and decision makers. SSC will develop and maintain relationships with numerous contacts across different functional departments in each account. Team with Subject Matter Experts (SMEs) to deliver expertise and value relevant to specific categories of products and solutions. Deliver Costs Savings Documentation on a scheduled cadence to demonstrate value of differentiated services and solutions. Accurate, current management of content in funnel, win/loss, launch status, SFDC and other platforms for communicating business resource needs to the organization Professional development training will be completed in a timely manner as assigned. Examples include account planning, company supported training or SFA training. Learns and fosters the MSC culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSCs mission. Cleary demonstrates can-do attitude toward supporting new initiatives and programs designed to meet customer needs. Proactive problem-solving approach as necessary to overcome obstacles for customer compliance, growth, and profitability. Participates in special projects and cross functional teams and performs additional duties as required. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSCs vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: A bachelors degree in business, Industrial Distribution or the equivalent experience is required. 2 years demonstrated track record of success in Public Sector sales is preferred. Working knowledge of compliance requirements and continuous education to be up to date on industry and market events Proficient in Microsoft Word, Excel and PowerPoint, experience Bonus Points If You Have: Capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required The ability to lift to 50 lbs. is required. Physical activity such as pushing, pulling, bending, and climbing may be required periodically. This position may require access to International Traffic in Arms Regulations Information (ITAR) and/or Controlled Unclassified Information (CUI) Other Requirements: Tailoring for Resonance Taking Control Customer Focus Decision Quality Drives Results Collaborates Develops Talent Communicates Effectively Instills Trust Action Oriented Manages Conflict Situational Adaptability Compensation starting at $62930 - $9889- and up, depending on experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions . click apply for full job details

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :18729 Employment Type :Full Time Job Category :Vending Management Work Location : Davidson, NC / Melville, NY / Southfield, MI BRIEF POSITION SUMMARY: The Director, Managed Inventory Innovation leads the strategy development and service offering definition for our Customer Managed Inventory Programs (Vending/VMI/CMI/Crib/Consignment). The role leads the transformation of MSC's customer managed solutions into a digitally intelligent platform that delivers predictive and scalable inventory solutions. The Director will help to unlock new revenue streams, improve customer retention, and position MSC as a digital-first solution provider. The Director will serve as a thought leader and change agent, driving cross-functional collaboration to deliver a scalable, data-driven inventory solution that differentiate MSC in the marketplace. Desired Experience: the ideal candidate will have experience with product development and leading product development teams.Experience with ROI impact for full product portfolio and building 3-5 year product development strategies is also peferred. DUTIES AND RESPONSIBILITIES Owns, develops, and executes product vision, strategy, and roadmap for MSC's Managed Inventory capabilities, aligned with MSC's digital transformation and customer-centric growth strategy. Lead, mentor, and develop a high performing team of product owners responsible for managed inventory platform capabilities, customer experience, and innovation delivery. Lead and design the deployment of next-gen managed inventory capabilities, including AI/MT driven demand forecasting, real-time inventory optimization, and IoT-enabled replenishment. Drive the integration of Managed Inventory data into customer systems and MSC platforms to enable real time visibility and automation. Manages third party partner contracts, Managed Inventory R&D, hardware, peripheral and product capability vision Respected subject matter expert and thought leader in the Managed Inventory space, providing cross-functional insights on the benefits to customers through improved supply chain efficiency and cash flow optimization Supports the integration of Managed Inventory Programs into eBusiness platforms for a cohesive customer experience Measures the ROI impact for full product portfolio and delivers on annual productivity Owns the deployment and effectiveness of Solutions Design tools to improve completeness and speed to market for item planning and installation Enables the enterprise to increase revenues, decrease costs, and shorten the cycle time of revenue growth from contracts related to managed inventory programs Develops strategy for engaging in new and expanding third-party partnerships Works collaboratively with National Account (NAM) and Business Development (BDE) teams to win competitive bids with Enterprise Customers by clearly communicating MSC's Managed Inventory value proposition Drives the adoption of new and existing Solutions capabilities by defining training and measurement goals Intimately aligned with Sales Leadership to support Business Development needs as well as customer retention strategies and measurements of success Responsible for directing Managed Inventory solutions sales, marketing, training & insight material in all media including social media, MSC Training, Customer Training material and MSC Roadmap for Integrating Customers, etc. Performs all duties inherent in the role of an MSC Director including hiring, termination and review and development of associates. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: Bachelor's degree in business related field or the equivalent relevant experience is required. Minimum of seven years of experience in Vendor Managed Inventory, Supply Chain, or digital transformation field required. A minimum of seven years managing a team of associates is required. Demonstrated experience in leading product teams or product owners in an agile environment required. Proven success in leading strategic, technology-enabled changes in complex, matrixed environments required. Experience in managing vendor relationships and technology partners required. Experience in managing cross-functional teams, projects, deliverables, multitasking, and facilitation required. Subject Matter Expert and Industry thought leader with C-level capability to discuss Managed Inventory technology, market trends and current dynamics required Strong analytical and problem-solving skills required Strong organizational and time management skills required. Exceptional communication and stakeholder engagement skills required. Deep understanding of VMI, CMI and IoT-based inventory models. Bonus Points If You Have: MBA preferred. Industrial Distribution experience with emphasis in supply chain, sales, logistics, or product management functions is preferred. Knowledge of indirect materials / maintenance management / MRO is a plus. Other Requirements: A valid driver's license may be required. Position requires up to 20% travel This position may require access to International Traffic in Arms Regulations Information (ITAR) and/or Controlled Unclassified Information (CUI) Compensation starting at $130,000 - $180,000 depending on experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits . You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Marketing & Biz Dev,

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 18522 Employment Type : Full Time Job Category : Metalworking Work Location : East Aurora/Buffalo NY BRIEF POSITION SUMMARY: This position will report to a Metalworking Sales Manager or Metalworking Specialist Manager and is dedicated to a customer site location. This roles will also work in coordination with multiple Sellers, District Managers, inside branch teams and multiple support personnel within the MSC organization. The position will also coordinate and utilize supplier resources to achieve targeted goals. DUTIES and RESPONSIBILITIES: Supports achievement of metalworking (MW) sales and gross margin goals at the assigned customer location. Supports accelerated MW sales growth at the assigned customer location. Supports accelerated MW sales growth with our strategic suppliers and in all MW categories. Drives cost savings through manufacturing process improvement at the assigned customer location. Delivers on any specific customer cost savings agreements in place through contracts Maintains a MW Opportunity Funnel in to track progress and success on cost savings activities at the assigned location. Logs customer engagement activities into Provides technical support for metalworking application opportunities to the sales team and customer Coordinates local MW supplier support for tool testing in support of your customer. Conducts regular meetings with customer production/engineering staff to coordinate the priority level of on-going projects and testing. Manages supplier involvement in said meetings. Assists Regional Manager's and District Managers as needed in coordinating supplier involvement in regional or branch meetings. Supports strategic supplier initiatives driven by the Category and Metalworking Management Team. Provides local exclusive brand technical and brand support. Delivers company innovations effectively, including MSC MillMax and TechMate Executes Customer Needs Analysis at the assigned customer location. Analysis of current manufacturing processes with recommendations for improvement Supports the MSC Culture within all the undertakings of internal and external customer engagement to ensure unity of purpose and fulfillment of MSC's mission. Participates in special projects and performs additional duties as required. Drives the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required EDUCATION and EXPERIENCE: High school diploma required. Minimum 2 years of hands on machining applications experience or demonstrated proficiency in MW applications required. Engineering education, experience or background preferred. Lean or Six Sigma experience preferred. Manufacturing process experience preferred. Previous field sales experience with a distributor or metalworking tooling manufacturer is preferred. Previous experience with machining productivity improvement or cost savings initiatives preferred. Well-rounded proficiency across broad range of metalworking applications is preferred. SKILLS: Good communication skills are required. Ability to work with cross-functional teams. Experience analyzing data preferred. Experience in CNC programming preferred Computer proficiency in Microsoft Windows, Outlook, and Microsoft Office Programs. OTHER REQUIREMENTS A valid driver's license and the ability to travel are required. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI"). Compensation starting at $73430 - $115390 depending on experience The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience; education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits . You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Manufacturing,

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 18976 Employment Type : Full Time Job Category : Sales Work Location : Supporting territory consists of New Mexico, Colorado, Utah, and Wyoming. Ideal candidate should reside in Colorado or Utah. BRIEF POSITION SUMMARY: The Fluid Connector Specialist I is a dedicated sales associate focused on selling Parker Hannifin Fluid Connector Group products and service. This dedicated specialist will visit and interact with established and prospective customers to grow this segment of business.? The primary objectives of this role will be aligned with company sales and profit goals.? This position will also take an active role in training other sales associates and customers around Parker Fluid Connector Group products, programs, and services. DUTIES and RESPONSIBILITIES : Sells solutions and leads new product introduction with a focus on Parker Hannifin & Fluid Connector related supplies and services. Ensure the achievement of individual and company sales and profit goals by fulfilling the duties and responsibilities of their sales position. Responsible for visiting and interacting with established and prospective customers. Ability to leverage the company's value offering to the customer to include Vendor Managed Inventory (VMI), other newly introduced inventory solutions and web-based solutions. Studies company's products/services, sales techniques, and culture, under guidance of the manager. Ensures growth of total sales, identifies and develops new prospects, and focuses on company profit goals. Responds to customer needs consistent with company standards, culture, and business practices. Demonstrates teamwork to ensure achievement of team and company sales goals. Maintains sales records and generates relevant market/sales reports for company's management as needed. Monitors expenditures to ensure compliance with approved budgetary constraints. Takes corrective action as needed. Lead and coordinate all installations of new Parker Programs into customers within the defined territory. Develops a personal business plan and opportunity funnel to establish personal annual goals. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required. INDICATES ESSENTTIAL DUTIES: To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. EDUCATION and EXPERIENCE : A High School Diploma or the equivalent is required. An Associate's or Bachelor's Degree is preferred. 1-3 years outside sales experience is required. SKILLS: Applicable knowledge of the Fluid Connector Products is required. Excellent oral and written communications skills are also required. Basic computer literacy desired. OTHER REQUIREMENTS : A valid driver's license and the ability to travel up to 75% of the time may be required. Required travel will be daily local travel within defined territory and occasional overnight and air travel. This position may require access to International Traffic in Arms Regulations Information (ITAR) and/or Controlled Unclassified Information (CUI). Compensation starting at $57190- $89870 year depending on experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience; education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits . You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Sales,