Boston Children's Hospital
Boston, Massachusetts
Position/Department Summary Performs a variety of routine and highly specialized diagnostic tests and specialized procedures. Assures quality of the results and communicates relevance of results to other health care professionals. Key Responsibilities: Performing a variety of moderate and highly complex and diagnostic laboratory testing under general supervision in the laboratory. May perform specialized procedures in special laboratory sections unique to each laboratory's discipline. Evaluating whether the results are abnormal/critical and takes appropriate action internally/externally according to laboratory guidelines. Recording results of tests with all supporting documentation for clinical interpretation. Performing regularly scheduled quality control, preventative maintenance, and calibration of equipment according to laboratory guidelines. Performs all troubleshooting and repair. Participating in department continuing education including training program expanding scope of knowledge. Providing general assistance to less experienced laboratory personnel. Communicating principle/theory to physicians and other professional staff. Ensuring accurate test results by following good lab practices. Can identify problems as if unsure of resolution seeks appropriate assistance. Performing a variety of special projects and additional work as needed/assigned. Observing guides, verifying and checks documentation of less experienced lab personnel. Training and teaching laboratory personnel and others. Contributes to the continuing education program May act as lead in absence of supervisor/manager. May prepare schedule or draft procedures. Performing a variety of moderate to highly complex and specialized diagnostic laboratory testing. Performing special projects as assigned. May perform testing unique to the specific discipline in the laboratory and at the bedside. Minimum Qualifications Education: Associate's Degree AND successful completion of an ASCP/NAACLS accredited Medical Technology/Medical Laboratory Science program required Bachelor's Degree AND successful completion of an ASCP/NAACLS accredited Medical Technology/Medical Laboratory Science program preferred. Experience: Minimum 3 years of Clinical Lab Science experience required 5 years Clinical lab experience preferred Certification: National certification preferred Certification required for related science degreed individuals Shift/hours: Monday - Friday (4- 10 hour shifts), 7:00am - 5:30pm including occassional on call coverage for Needham when needed Location: Boston Sign on Bonus: $7,500 one time sign on bonus Employee Referral bonus: $2,000.00 The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Position/Department Summary Performs a variety of routine and highly specialized diagnostic tests and specialized procedures. Assures quality of the results and communicates relevance of results to other health care professionals. Key Responsibilities: Performing a variety of moderate and highly complex and diagnostic laboratory testing under general supervision in the laboratory. May perform specialized procedures in special laboratory sections unique to each laboratory's discipline. Evaluating whether the results are abnormal/critical and takes appropriate action internally/externally according to laboratory guidelines. Recording results of tests with all supporting documentation for clinical interpretation. Performing regularly scheduled quality control, preventative maintenance, and calibration of equipment according to laboratory guidelines. Performs all troubleshooting and repair. Participating in department continuing education including training program expanding scope of knowledge. Providing general assistance to less experienced laboratory personnel. Communicating principle/theory to physicians and other professional staff. Ensuring accurate test results by following good lab practices. Can identify problems as if unsure of resolution seeks appropriate assistance. Performing a variety of special projects and additional work as needed/assigned. Observing guides, verifying and checks documentation of less experienced lab personnel. Training and teaching laboratory personnel and others. Contributes to the continuing education program May act as lead in absence of supervisor/manager. May prepare schedule or draft procedures. Performing a variety of moderate to highly complex and specialized diagnostic laboratory testing. Performing special projects as assigned. May perform testing unique to the specific discipline in the laboratory and at the bedside. Minimum Qualifications Education: Associate's Degree AND successful completion of an ASCP/NAACLS accredited Medical Technology/Medical Laboratory Science program required Bachelor's Degree AND successful completion of an ASCP/NAACLS accredited Medical Technology/Medical Laboratory Science program preferred. Experience: Minimum 3 years of Clinical Lab Science experience required 5 years Clinical lab experience preferred Certification: National certification preferred Certification required for related science degreed individuals Shift/hours: Monday - Friday (4- 10 hour shifts), 7:00am - 5:30pm including occassional on call coverage for Needham when needed Location: Boston Sign on Bonus: $7,500 one time sign on bonus Employee Referral bonus: $2,000.00 The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Boston Children's Hospital
Boston, Massachusetts
Position Summary Serves as an experienced team resource and a member of the department's primary support for assigned Epic applications and end users. Work requires an understanding of operational workflows and the relationships between Epic applications and integrated systems, as well as knowledge of existing configurations, to resolve moderately complex issues. With deepening expertise, begins to specialize in a defined area of a broader process and contributes to optimization, build, and support activities. Key Responsibilities Serves as a team resource with developing expertise in assigned operations, the supported Epic applications, and their relationships with other Epic products. Begins to specialize in a specific area of a broader process. Applies understanding of operations, Epic systems, and historical configurations to resolve moderately complex problems with potential downstream impacts. Solutions may involve data elements, rules, templates, and standard logic. Engages end users to understand business needs related to workflows, data, and system functionality. Clarifies and confirms request scope with stakeholders. Conducts operational and technical analysis to inform solution design. Participates in ticket analysis to troubleshoot issues and identify opportunities for enhancements, system modifications, or project work. Independently performs moderately complex Epic configuration in accordance with departmental standards. Modifies rules with multiple variables, templates, and properties, and applies straightforward custom logic as needed. Coordinates implementation of solutions impacting the supported application, vendors, end users, and technical teams. Researches and evaluates Epic and vendor functionality related to assigned applications. Participates in Epic upgrades by reviewing release notes, outlining required build and testing, updating test scripts, supporting testing activities, and assisting with go-live readiness. Performs routine system maintenance, including interface monitoring and standard industry updates. Communicates effectively with super users, operational leaders, and managers regarding supported applications and workflows. Explains moderately complex issues and contributes to solution recommendations. Obtains and incorporates feedback from super users and managers to improve system performance and user experience. May provide targeted training or knowledge sharing to end-user groups. Guides less experienced team members in build, testing, and basic troubleshooting activities. Participates in professional development activities, internal forums, and knowledge-sharing initiatives. May attend or present at external Epic-related forums. Minimum Qualifications Education Required: Bachelor's degree. Experience Required: 3 years of experience directly supporting Epic applications, including configuration, builds, or template management. Experience in operational analysis, application support, and training or advising end users. Preferred: 5 years of Epic application support experience, including moderately complex builds. Direct work experience in the operational domain supported (e.g., revenue cycle, ambulatory, inpatient, scheduling, billing). Experience working as a super user of an EHR system (Epic preferred). Licensure / Certifications Required: Epic certification OpTime or Anesthesia module is required. Preferred: Epic certification in ancillary or non-core applications. Lean Six Sigma Yellow Belt. Relevant non-Epic specialty certifications, as applicable. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Position Summary Serves as an experienced team resource and a member of the department's primary support for assigned Epic applications and end users. Work requires an understanding of operational workflows and the relationships between Epic applications and integrated systems, as well as knowledge of existing configurations, to resolve moderately complex issues. With deepening expertise, begins to specialize in a defined area of a broader process and contributes to optimization, build, and support activities. Key Responsibilities Serves as a team resource with developing expertise in assigned operations, the supported Epic applications, and their relationships with other Epic products. Begins to specialize in a specific area of a broader process. Applies understanding of operations, Epic systems, and historical configurations to resolve moderately complex problems with potential downstream impacts. Solutions may involve data elements, rules, templates, and standard logic. Engages end users to understand business needs related to workflows, data, and system functionality. Clarifies and confirms request scope with stakeholders. Conducts operational and technical analysis to inform solution design. Participates in ticket analysis to troubleshoot issues and identify opportunities for enhancements, system modifications, or project work. Independently performs moderately complex Epic configuration in accordance with departmental standards. Modifies rules with multiple variables, templates, and properties, and applies straightforward custom logic as needed. Coordinates implementation of solutions impacting the supported application, vendors, end users, and technical teams. Researches and evaluates Epic and vendor functionality related to assigned applications. Participates in Epic upgrades by reviewing release notes, outlining required build and testing, updating test scripts, supporting testing activities, and assisting with go-live readiness. Performs routine system maintenance, including interface monitoring and standard industry updates. Communicates effectively with super users, operational leaders, and managers regarding supported applications and workflows. Explains moderately complex issues and contributes to solution recommendations. Obtains and incorporates feedback from super users and managers to improve system performance and user experience. May provide targeted training or knowledge sharing to end-user groups. Guides less experienced team members in build, testing, and basic troubleshooting activities. Participates in professional development activities, internal forums, and knowledge-sharing initiatives. May attend or present at external Epic-related forums. Minimum Qualifications Education Required: Bachelor's degree. Experience Required: 3 years of experience directly supporting Epic applications, including configuration, builds, or template management. Experience in operational analysis, application support, and training or advising end users. Preferred: 5 years of Epic application support experience, including moderately complex builds. Direct work experience in the operational domain supported (e.g., revenue cycle, ambulatory, inpatient, scheduling, billing). Experience working as a super user of an EHR system (Epic preferred). Licensure / Certifications Required: Epic certification OpTime or Anesthesia module is required. Preferred: Epic certification in ancillary or non-core applications. Lean Six Sigma Yellow Belt. Relevant non-Epic specialty certifications, as applicable. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.