Fleet Farm

About the Role: As the Convenience Store Manager, you'll be the driving force behind daily operations, team performance, and customer satisfaction at our Convenience and Fuel Store. This leadership position is critical in delivering an exceptional customer experience, optimizing store performance, and creating a high-energy, customer-first culture. You'll oversee a dynamic team, manage inventory and merchandising, drive profitability, and ensure operational excellence-all while leading by example and cultivating a safe, welcoming environment for team members and customers alike. Key Responsibilities: Team Leadership & Development Recruit, train, schedule, and coach a team of 8-10 team members. Create a culture of accountability, performance, and continuous learning. Partner with HR to support hiring and employee development initiatives. Store Operations Ensure the store is clean, safe, and visually appealing at all times. Maintain accurate inventory, reduce shrink, and monitor backroom activities. Enforce company policies and ensure compliance with all federal, state, and local regulations (OSHA, EEOC, DOL, etc.). Customer Experience Lead by example to deliver "Best in Class" customer service. Resolve customer concerns professionally and promptly. Foster a welcoming, helpful environment for every shopper. Financial & Performance Management Monitor and improve store performance using sales and operational data. Ensure accurate financial procedures, including deposits and reconciliations. Manage wage and expense control programs and address variances proactively. Marketing & Merchandising Implement in-store marketing and promotional programs. Drive sales through creative merchandising and seasonal displays. What We're Looking For: High school diploma or GED preferred. Minimum 1 year of retail management experience (convenience or fuel store experience a plus). Strong leadership skills with a focus on employee engagement and development. Proven track record of delivering outstanding customer service. Strong analytical, problem-solving, and decision-making skills. Comfortable managing cash handling, fuel sales, and promotions. Excellent communication skills-both verbal and written. Computer and point-of-sale system proficiency. Ability to work in a fast-paced environment, multitask, and occasionally lift up to 50 lbs. Valid driver's license and current auto insurance. Why Join Us? At Fleet Farm, we believe in building leaders. You'll have the opportunity to grow your career, make a real impact, and be part of a company that values integrity, respect, and community. We offer a supportive environment where your contributions are noticed-and where you can take pride in running a store that truly serves the community. Ready to Lead? If you're passionate about retail, people, and creating a top-tier customer experience, we'd love to meet you. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Are you friendly and self-motivated? Do you enjoy being a subject matter expert and helping others? Do you have a solid knowledge and passion for firearms? If so, this is the perfect role for you! The Firearms Specialist is the in-store expert for all things related to Firearms and ammunition sales. The role will fully serve the customer base by connecting with them, assessing their needs, recommending products, and encouraging the sale. Job duties: Educate customers on firearm functionality, including breaking down a firearm and teaching customers how all of the parts function and work together. Teach and train customers how to safely use firearms. Communicate politically neutral when working and conversing with customers. Complete all local/state/federal paperwork required for the sale of firearms. Assist customers with finding and ordering product. Understand and operate both the Point of Sale and DNR licensing system. Knowledge of sporting goods electronics, including GPS Units, fish locators, and electronic navigational charts. Build planograms in Sport & Outdoor and understand the flow of the retail floor help meet the customer's needs. Receive merchandise and understand the return/service policies. Ensure federal, state, and local compliance to protect the store's FFL and adhere to company policy on the handling and inventory of firearms. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements: High School Diploma or GED preferred. Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. Team Members who handle or sell firearms must be 18 years of age or older, be able to possess a firearm under the Gun Control Act 18 USC 922(g), pass a background check, be trained on firearms sales and safety, and must comply with all applicable state, federal, and local laws and regulations with respect to the sale, storage, and safe handling of firearms. 1-2 years of previous firearm sales or related experience is preferred. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

If you have a customer first attitude, possess a can-do work ethic, and have a desire for a career in the automotive service industry, this position may be perfect for you! The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent customer service experience. Job duties: Answer phones promptly and courteously, and making overhead PA announcements on service specials and offers. Schedule service appointments for customers. Establish a working knowledge of Fleet Farm's entire line of tires, parts and accessories. Promote and sell automotive products and services that meet customer needs. Develop service estimates by costing materials, supplies and labor, and calculating customer's payment. Occasionally, perform basic maintenance duties such as changing oil, checking fluids, installing batteries, etc. Assist customers with all questions and handle all customer issues. Always provide superior customer service. Assist in preparations for events and promotions. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Ensure all services are completed with a high degree of quality and meets the needs of the customer. Job Requirements and Education: High School Diploma or GED preferred. Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. Ability to lift up to 50 lbs. 16 years of age with a valid driver's license. Previous experience in a customer-focused role. Previous experience in an auto service/mechanical setting preferred. Demonstrated ability to learn basic mechanical tasks. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service? Do you have a positive attitude and love interacting with people? If so, this opportunity is for you! The Sales Team Lead is responsible for providing an exceptional customer experience through trip assurance, visual merchandising, and excellent product knowledge. Job duties: Train, develop, and lead Team Members within assigned zone. Responsible for assigning, prioritizing, and executing daily merchandising needs. Responsible for in-aisle customer service and experience. Responsible to ensure proper facing of products and general recovery of zone. Responsible for the consistent execution of price changes and tabloid set processes. Coordinate with the Resets and Project Coordinator for all floor merchandising resets and off shelf changes. Read and implement planograms based on established deadlines. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements: High School Diploma or GED preferred. Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. 1-3 years of previous related retail or leadership experience preferred. Proven ability to lead, coach, and build relationships in a fast paced environment. Must be able to direct and motivate a diverse population that includes full-time and part-time team members. Demonstrated ability to act decisively and implement solutions. Demonstrated ability to multi-task and respond flexibly in a quick changing environment. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Do you enjoy working in retail? Do you have an eye for detail and accuracy? Do you love being a subject matter expert and collaborating with others? If so, this may be the perfect role for you! The Receiving Lead will serve as the subject matter expert for all things related to incoming freight. This role will oversee receiving inventory coming directly from our vendors and through our company distribution centers. The role will be responsible for overseeing all receiving operations. Job duties: Responsible for accurately receiving all inbound freight in a detailed and efficient manner to ensure it is available for stocking by the Logistics Team. Act as the main point of contact for inbound and outbound freight. Responsible for the overall organizational integrity of the receiving area. Train & coach team on receiving processes. Plan and prioritize the receiving team's daily activities & assign daily role. Assist in ensuring Return to Vendor/Return Processing is completed. Provide input to Logistics Manager to evaluate team performance. Assist Logistics and Yard Teams with business needs, as required. Work with the Inventory Control Team to investigate any inventory inaccuracies that may be related to item receipts. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: High School Diploma or GED preferred. Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. Ability to be certified to operate a forklift and other material handling devices. Ability to lift up to 50 lbs. 2 years of retail, logistics, or warehouse supervisory experience preferred. Proven ability to lead, coach, and build teammate relationships in a fast-paced environment. Must be able to direct and motivate a diverse population that includes full-time and part-time Team Members. Demonstrated ability to act decisively, implement solutions, multi-task, and respond flexibly in a quickly changing environment. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Do you have a passion for leading others? Do you have a forward-thinking mindset and have the drive to bring your team to the next level? Are you always looking for continuous improvement opportunities? If so, this opportunity is for you! The Operations Manager is responsible for providing leadership in the following key store areas: Front End Operations, Convenience Store / Gas Operations, Facilities, Scheduling / Labor Management, Pricing / Inventory Coordination, Reset/Project Coordination, and Loss Prevention. Job duties: Train, coach, and mentor your team to develop consistent and Best in Class execution and customer service. Oversee the development and execution of individual development plans for each of your direct and indirect reports. Ensure that all areas are staffed according to budget and maximized for customer needs. In conjunction with human resources, hire, train, develop, and manage the performance of all Team Members. Responsible for monitoring store wage and expense control programs. In conjunction with the General Manager and human resources, identify wage and expense budget variances and take corrective action where necessary. Responsible for oversight of all cash management policies, procedures, and practices. Responsible for the implementation, audit, and administration of the Fleet Rewards Visa, Store Credit Card, and Loyalty Program. Provide guidance and oversight for Customer related issues, as needed. In conjunction with the Loss Prevention Lead, oversee all efforts to reduce shrink activity through education, awareness, and compliance. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: Bachelor's Degree in Business, Marketing or related field or equivalent relevant experience 5 years of management experience within a Big Box retailer preferred. Proven ability to lead, coach, and build relationships in a fast paced environment. Must be able to direct and motivate a diverse population that includes full- time and part-time team members. Demonstrated ability to act decisively with implementing solutions, planning and delegating tasks, monitoring and achieving goals, and responding to change. The ability to work a flexible schedule and have open availability, including days, nights, weekends, and holidays is required. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

If you have a customer first attitude, possess a can-do work ethic, and have a desire for a career in the automotive service industry, this position may be perfect for you! The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent customer service experience. Job duties: Answer phones promptly and courteously, and making overhead PA announcements on service specials and offers. Schedule service appointments for customers. Establish a working knowledge of Fleet Farm's entire line of tires, parts and accessories. Promote and sell automotive products and services that meet customer needs. Develop service estimates by costing materials, supplies and labor, and calculating customer's payment. Occasionally, perform basic maintenance duties such as changing oil, checking fluids, installing batteries, etc. Assist customers with all questions and handle all customer issues. Always provide superior customer service. Assist in preparations for events and promotions. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Ensure all services are completed with a high degree of quality and meets the needs of the customer. Job Requirements and Education: High School Diploma or GED preferred. Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. Ability to lift up to 50 lbs. 16 years of age with a valid driver's license. Previous experience in a customer-focused role. Previous experience in an auto service/mechanical setting preferred. Demonstrated ability to learn basic mechanical tasks. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Do you have a passion for leading others? Do you have a forward-thinking mindset and have the drive to bring your team to the next level? Are you always looking for continuous improvement opportunities? If so, this opportunity is for you! The Sales Manager is responsible for 1-3 sales zones/departments within the store. Within each zone, you are responsible for creating a consistent customer experience, trip assurance, and consistent visual merchandising of product. Job duties: The Sales Manager will focus on Key Areas of Store Operations: Team Members, Customer Experience, Sales Growth, Customer Readiness, and Store planogram execution and integrity. Teach, train, coach, and mentor the team in order to develop consistent and Best in Class execution and customer service. Oversee the development and execution of individual development plans for each of your direct and indirect reports. Ensure that all areas are staffed according to budget and maximized for customer needs. In conjunction with human resources, hire, train, develop, and manage the performance of all Team Members. Responsible for consistent execution of customer readiness standards and in-stock levels to ensure trip assurance for customers. Ensure that all end caps are set and merchandised correctly and all displays are clean and have the appropriate signage. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: Bachelor's Degree in Business, Marketing or related field or equivalent relevant experience 3 years of management experience within a Big Box retailer preferred. Proven ability to lead, coach, and build relationships in a fast paced environment. Must be able to direct and motivate a diverse population that includes full- time and part-time team members. Demonstrated ability to act decisively with implementing solutions, planning and delegating tasks, monitoring and achieving goals, and responding to change. The ability to work a flexible schedule and have open availability, including days, nights, weekends, and holidays is required. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Are you friendly and self-motivated? Do you enjoy being a subject matter expert and helping others? Do you have a solid knowledge and passion for firearms? If so, this is the perfect role for you! The Firearms Specialist is the in-store expert for all things related to Firearms and ammunition sales. The role will fully serve the customer base by connecting with them, assessing their needs, recommending products, and encouraging the sale. Job duties: Educate customers on firearm functionality, including breaking down a firearm and teaching customers how all of the parts function and work together. Teach and train customers how to safely use firearms. Communicate politically neutral when working and conversing with customers. Complete all local/state/federal paperwork required for the sale of firearms. Assist customers with finding and ordering product. Understand and operate both the Point of Sale and DNR licensing system. Knowledge of sporting goods electronics, including GPS Units, fish locators, and electronic navigational charts. Build planograms in Sport & Outdoor and understand the flow of the retail floor help meet the customer's needs. Receive merchandise and understand the return/service policies. Ensure federal, state, and local compliance to protect the store's FFL and adhere to company policy on the handling and inventory of firearms. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements: High School Diploma or GED preferred. Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. Team Members who handle or sell firearms must be 18 years of age or older, be able to possess a firearm under the Gun Control Act 18 USC 922(g), pass a background check, be trained on firearms sales and safety, and must comply with all applicable state, federal, and local laws and regulations with respect to the sale, storage, and safe handling of firearms. 1-2 years of previous firearm sales or related experience is preferred. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.