City National Bank

OPERATIONAL RISK FRAUD OVERSIGHT MANAGER II WHAT IS THE OPPORTUNITY? Operational Risk Management (ORM) is responsible for providing independent and objective oversight of the management of risks arising from City National Bank's business processes, people, systems or external events. Working with the Enterprise Risk Manager for Fraud and Payment Systems, the Fraud Manager II will contribute to the ongoing review and monitoring of operational risk programs executed by assigned 1LOD business or corporate unit(s), including Risk and Control Assessments, Control Management Activities, Key Risk Indicators, Operational Risk Events, Issue Management, Scenario Analysis, Risk Appetite, Products and aggregating and reporting of operational risk information to the Management Risk Committee, Risk Committee of the Board and RBC. The Fraud Manager II is responsible for providing advisory and oversight for Fraud within ORM, with a particular focus on strengthening operational risk management efforts to support decision-making. This position provides an excellent opportunity to strengthen the operational risk management framework, which includes risk identification and assessment; risk measurement; risk controls; and risk monitoring and reporting to improve operational resilience. WHAT WILL YOU DO? All responsibilities are related to Fraud: Work collaboratively with assigned business or corporate unit(s) to embed an understanding of the risk profile and risk appetite of the bank. Review and challenge operational risk practices against CNB operational risk framework and policies, including but not limited to 1LOD output of risk identification assessments and scenario analysis, Risk and Control Self Assessments (RCSA's), Key Risk Indicators (KRI's), material existing and emerging exposures, Operational Risk Events (ORE) reporting, and issue resolution. Understand material existing and emerging risks which align with assigned business or corporate unit(s) to ensure operation within risk appetite and fair representation of the operational risk profile Review, challenge and monitor 1LOD risk appetite and key indicators, and their performance to risk appetite levels Review and challenge whether 1LOD strategic priorities sufficiently consider the full spectrum of risks, and whether all risks have been adequately assessed across all strategic priorities Provide advisory, oversight, and challenge to 1LOD development and implementation of business processes, procedures, and controls to adhere to operational risk governance requirements Review and challenge 1LOD risk acceptances and new business initiatives Credibly challenge 1LOD risk monitoring and reporting and related protocols, in conjunction with risk type teams, including metric trigger explanations and associated action plans Review and challenge 1LOD annual testing and monitoring plans, the adequacy of control management activities and assessment results, and risk mitigation strategies to address gaps in control design or operating effectiveness Review and challenge regulatory remediation activities in assigned coverage areas to ensure operational risk exposures associated with known control deficiencies are addressed. This includes providing oversight and challenge throughout the Issue Management Lifecycle, which may include issue details; root cause analysis; action plan; material issue changes; management's completion of the required and/or committed corrective actions with supporting evidence; control management activities; and sustainability. Review and challenge self-identified issues and escalation in assigned coverage areas, including challenge of issue ratings, corrective action plans, due date extensions, and thematic issues in accordance with the CNB Issue Management Policy Influence and monitor progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal and external events, and regulatory exams Exhibit high attention to details in identifying, aggregating, and communicating issues and control gaps to appropriate stakeholders Lead with the preparation of status reports, key metrics and other ORM reporting information as requested by management, the Risk Committee or RBC. Contribute to ad-hoc assignments/special projects Maintain awareness of current regulatory/industry trends impacting the Bank's operational risk management program or practices. Maintain familiarity of, and technical expertise with, business unit(s) organizational structure, personnel, activities and products, new product development, financial performance, and risk and problem areas Act as an internal advisor to business and corporate units regarding the ORM framework, policies and procedures. Support and facilitate audit and regulatory exam activities Build effective relationships, alliances, and strategic partnerships across CNB and RBC to help deliver results and to ensure opportunities are identified, analyzed, and managed appropriately. Understand interdependencies to achieve success. Build and grow risk talent through mentoring, coaching, and training WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 10 years of experience in the financial services industry Minimum 7 years of experience in risk management, operational risk management, compliance, or audit Minimum 5 years of control assessment and validation experience Additional Qualifications Bachelor's degree or higher and other professional qualifications such as CPA, CIA, etc. Knowledge of OCC rules and regulations (i.e. heightened standards for Large Financial Institutions) Strong understanding of three lines of defense risk management structure and requirements Strong understanding of Risk Management/Operational Risk Management Strong knowledge of internal control management practices and testing methodology with proven experience in controls management design and/or execution Strong knowledge of issue management practices with proven experience in issue resolution Ability to handle complexity and ambiguity Ability to deal effectively with conflict Well-developed influencing skills Strong interpersonal, verbal, and written communication skills Demonstrated ability to think critically and facilitate change through collaborative effort. Self-motivation, discipline, task focus, the ability to structure and present work and a proven record of delivering high quality results within strict deadlines. Ability to multitask and prioritize several concurrent initiatives Ability to work in a matrix environment WHAT'S IN IT FOR YOU? Compensation Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks . ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us . INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

OPERATIONAL RISK FRAUD OVERSIGHT MANAGER II WHAT IS THE OPPORTUNITY? Operational Risk Management (ORM) is responsible for providing independent and objective oversight of the management of risks arising from City National Bank's business processes, people, systems or external events. Working with the Enterprise Risk Manager for Fraud and Payment Systems, the Fraud Manager II will contribute to the ongoing review and monitoring of operational risk programs executed by assigned 1LOD business or corporate unit(s), including Risk and Control Assessments, Control Management Activities, Key Risk Indicators, Operational Risk Events, Issue Management, Scenario Analysis, Risk Appetite, Products and aggregating and reporting of operational risk information to the Management Risk Committee, Risk Committee of the Board and RBC. The Fraud Manager II is responsible for providing advisory and oversight for Fraud within ORM, with a particular focus on strengthening operational risk management efforts to support decision-making. This position provides an excellent opportunity to strengthen the operational risk management framework, which includes risk identification and assessment; risk measurement; risk controls; and risk monitoring and reporting to improve operational resilience. WHAT WILL YOU DO? All responsibilities are related to Fraud: Work collaboratively with assigned business or corporate unit(s) to embed an understanding of the risk profile and risk appetite of the bank. Review and challenge operational risk practices against CNB operational risk framework and policies, including but not limited to 1LOD output of risk identification assessments and scenario analysis, Risk and Control Self Assessments (RCSA's), Key Risk Indicators (KRI's), material existing and emerging exposures, Operational Risk Events (ORE) reporting, and issue resolution. Understand material existing and emerging risks which align with assigned business or corporate unit(s) to ensure operation within risk appetite and fair representation of the operational risk profile Review, challenge and monitor 1LOD risk appetite and key indicators, and their performance to risk appetite levels Review and challenge whether 1LOD strategic priorities sufficiently consider the full spectrum of risks, and whether all risks have been adequately assessed across all strategic priorities Provide advisory, oversight, and challenge to 1LOD development and implementation of business processes, procedures, and controls to adhere to operational risk governance requirements Review and challenge 1LOD risk acceptances and new business initiatives Credibly challenge 1LOD risk monitoring and reporting and related protocols, in conjunction with risk type teams, including metric trigger explanations and associated action plans Review and challenge 1LOD annual testing and monitoring plans, the adequacy of control management activities and assessment results, and risk mitigation strategies to address gaps in control design or operating effectiveness Review and challenge regulatory remediation activities in assigned coverage areas to ensure operational risk exposures associated with known control deficiencies are addressed. This includes providing oversight and challenge throughout the Issue Management Lifecycle, which may include issue details; root cause analysis; action plan; material issue changes; management's completion of the required and/or committed corrective actions with supporting evidence; control management activities; and sustainability. Review and challenge self-identified issues and escalation in assigned coverage areas, including challenge of issue ratings, corrective action plans, due date extensions, and thematic issues in accordance with the CNB Issue Management Policy Influence and monitor progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal and external events, and regulatory exams Exhibit high attention to details in identifying, aggregating, and communicating issues and control gaps to appropriate stakeholders Lead with the preparation of status reports, key metrics and other ORM reporting information as requested by management, the Risk Committee or RBC. Contribute to ad-hoc assignments/special projects Maintain awareness of current regulatory/industry trends impacting the Bank's operational risk management program or practices. Maintain familiarity of, and technical expertise with, business unit(s) organizational structure, personnel, activities and products, new product development, financial performance, and risk and problem areas Act as an internal advisor to business and corporate units regarding the ORM framework, policies and procedures. Support and facilitate audit and regulatory exam activities Build effective relationships, alliances, and strategic partnerships across CNB and RBC to help deliver results and to ensure opportunities are identified, analyzed, and managed appropriately. Understand interdependencies to achieve success. Build and grow risk talent through mentoring, coaching, and training WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 10 years of experience in the financial services industry Minimum 7 years of experience in risk management, operational risk management, compliance, or audit Minimum 5 years of control assessment and validation experience Additional Qualifications Bachelor's degree or higher and other professional qualifications such as CPA, CIA, etc. Knowledge of OCC rules and regulations (i.e. heightened standards for Large Financial Institutions) Strong understanding of three lines of defense risk management structure and requirements Strong understanding of Risk Management/Operational Risk Management Strong knowledge of internal control management practices and testing methodology with proven experience in controls management design and/or execution Strong knowledge of issue management practices with proven experience in issue resolution Ability to handle complexity and ambiguity Ability to deal effectively with conflict Well-developed influencing skills Strong interpersonal, verbal, and written communication skills Demonstrated ability to think critically and facilitate change through collaborative effort. Self-motivation, discipline, task focus, the ability to structure and present work and a proven record of delivering high quality results within strict deadlines. Ability to multitask and prioritize several concurrent initiatives Ability to work in a matrix environment WHAT'S IN IT FOR YOU? Compensation Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

OPERATIONAL RISK FRAUD OVERSIGHT MANAGER II WHAT IS THE OPPORTUNITY? Operational Risk Management (ORM) is responsible for providing independent and objective oversight of the management of risks arising from City National Bank's business processes, people, systems or external events. Working with the Enterprise Risk Manager for Fraud and Payment Systems, the Fraud Manager II will contribute to the ongoing review and monitoring of operational risk programs executed by assigned 1LOD business or corporate unit(s), including Risk and Control Assessments, Control Management Activities, Key Risk Indicators, Operational Risk Events, Issue Management, Scenario Analysis, Risk Appetite, Products and aggregating and reporting of operational risk information to the Management Risk Committee, Risk Committee of the Board and RBC. The Fraud Manager II is responsible for providing advisory and oversight for Fraud within ORM, with a particular focus on strengthening operational risk management efforts to support decision-making. This position provides an excellent opportunity to strengthen the operational risk management framework, which includes risk identification and assessment; risk measurement; risk controls; and risk monitoring and reporting to improve operational resilience. WHAT WILL YOU DO? All responsibilities are related to Fraud: Work collaboratively with assigned business or corporate unit(s) to embed an understanding of the risk profile and risk appetite of the bank. Review and challenge operational risk practices against CNB operational risk framework and policies, including but not limited to 1LOD output of risk identification assessments and scenario analysis, Risk and Control Self Assessments (RCSA's), Key Risk Indicators (KRI's), material existing and emerging exposures, Operational Risk Events (ORE) reporting, and issue resolution. Understand material existing and emerging risks which align with assigned business or corporate unit(s) to ensure operation within risk appetite and fair representation of the operational risk profile Review, challenge and monitor 1LOD risk appetite and key indicators, and their performance to risk appetite levels Review and challenge whether 1LOD strategic priorities sufficiently consider the full spectrum of risks, and whether all risks have been adequately assessed across all strategic priorities Provide advisory, oversight, and challenge to 1LOD development and implementation of business processes, procedures, and controls to adhere to operational risk governance requirements Review and challenge 1LOD risk acceptances and new business initiatives Credibly challenge 1LOD risk monitoring and reporting and related protocols, in conjunction with risk type teams, including metric trigger explanations and associated action plans Review and challenge 1LOD annual testing and monitoring plans, the adequacy of control management activities and assessment results, and risk mitigation strategies to address gaps in control design or operating effectiveness Review and challenge regulatory remediation activities in assigned coverage areas to ensure operational risk exposures associated with known control deficiencies are addressed. This includes providing oversight and challenge throughout the Issue Management Lifecycle, which may include issue details; root cause analysis; action plan; material issue changes; management's completion of the required and/or committed corrective actions with supporting evidence; control management activities; and sustainability. Review and challenge self-identified issues and escalation in assigned coverage areas, including challenge of issue ratings, corrective action plans, due date extensions, and thematic issues in accordance with the CNB Issue Management Policy Influence and monitor progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal and external events, and regulatory exams Exhibit high attention to details in identifying, aggregating, and communicating issues and control gaps to appropriate stakeholders Lead with the preparation of status reports, key metrics and other ORM reporting information as requested by management, the Risk Committee or RBC. Contribute to ad-hoc assignments/special projects Maintain awareness of current regulatory/industry trends impacting the Bank's operational risk management program or practices. Maintain familiarity of, and technical expertise with, business unit(s) organizational structure, personnel, activities and products, new product development, financial performance, and risk and problem areas Act as an internal advisor to business and corporate units regarding the ORM framework, policies and procedures. Support and facilitate audit and regulatory exam activities Build effective relationships, alliances, and strategic partnerships across CNB and RBC to help deliver results and to ensure opportunities are identified, analyzed, and managed appropriately. Understand interdependencies to achieve success. Build and grow risk talent through mentoring, coaching, and training WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 10 years of experience in the financial services industry Minimum 7 years of experience in risk management, operational risk management, compliance, or audit Minimum 5 years of control assessment and validation experience Additional Qualifications Bachelor's degree or higher and other professional qualifications such as CPA, CIA, etc. Knowledge of OCC rules and regulations (i.e. heightened standards for Large Financial Institutions) Strong understanding of three lines of defense risk management structure and requirements Strong understanding of Risk Management/Operational Risk Management Strong knowledge of internal control management practices and testing methodology with proven experience in controls management design and/or execution Strong knowledge of issue management practices with proven experience in issue resolution Ability to handle complexity and ambiguity Ability to deal effectively with conflict Well-developed influencing skills Strong interpersonal, verbal, and written communication skills Demonstrated ability to think critically and facilitate change through collaborative effort. Self-motivation, discipline, task focus, the ability to structure and present work and a proven record of delivering high quality results within strict deadlines. Ability to multitask and prioritize several concurrent initiatives Ability to work in a matrix environment WHAT'S IN IT FOR YOU? Compensation Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

OPERATIONAL RISK FRAUD OVERSIGHT MANAGER II WHAT IS THE OPPORTUNITY? Operational Risk Management (ORM) is responsible for providing independent and objective oversight of the management of risks arising from City National Bank's business processes, people, systems or external events. Working with the Enterprise Risk Manager for Fraud and Payment Systems, the Fraud Manager II will contribute to the ongoing review and monitoring of operational risk programs executed by assigned 1LOD business or corporate unit(s), including Risk and Control Assessments, Control Management Activities, Key Risk Indicators, Operational Risk Events, Issue Management, Scenario Analysis, Risk Appetite, Products and aggregating and reporting of operational risk information to the Management Risk Committee, Risk Committee of the Board and RBC. The Fraud Manager II is responsible for providing advisory and oversight for Fraud within ORM, with a particular focus on strengthening operational risk management efforts to support decision-making. This position provides an excellent opportunity to strengthen the operational risk management framework, which includes risk identification and assessment; risk measurement; risk controls; and risk monitoring and reporting to improve operational resilience. WHAT WILL YOU DO? All responsibilities are related to Fraud: Work collaboratively with assigned business or corporate unit(s) to embed an understanding of the risk profile and risk appetite of the bank. Review and challenge operational risk practices against CNB operational risk framework and policies, including but not limited to 1LOD output of risk identification assessments and scenario analysis, Risk and Control Self Assessments (RCSA's), Key Risk Indicators (KRI's), material existing and emerging exposures, Operational Risk Events (ORE) reporting, and issue resolution. Understand material existing and emerging risks which align with assigned business or corporate unit(s) to ensure operation within risk appetite and fair representation of the operational risk profile Review, challenge and monitor 1LOD risk appetite and key indicators, and their performance to risk appetite levels Review and challenge whether 1LOD strategic priorities sufficiently consider the full spectrum of risks, and whether all risks have been adequately assessed across all strategic priorities Provide advisory, oversight, and challenge to 1LOD development and implementation of business processes, procedures, and controls to adhere to operational risk governance requirements Review and challenge 1LOD risk acceptances and new business initiatives Credibly challenge 1LOD risk monitoring and reporting and related protocols, in conjunction with risk type teams, including metric trigger explanations and associated action plans Review and challenge 1LOD annual testing and monitoring plans, the adequacy of control management activities and assessment results, and risk mitigation strategies to address gaps in control design or operating effectiveness Review and challenge regulatory remediation activities in assigned coverage areas to ensure operational risk exposures associated with known control deficiencies are addressed. This includes providing oversight and challenge throughout the Issue Management Lifecycle, which may include issue details; root cause analysis; action plan; material issue changes; management's completion of the required and/or committed corrective actions with supporting evidence; control management activities; and sustainability. Review and challenge self-identified issues and escalation in assigned coverage areas, including challenge of issue ratings, corrective action plans, due date extensions, and thematic issues in accordance with the CNB Issue Management Policy Influence and monitor progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal and external events, and regulatory exams Exhibit high attention to details in identifying, aggregating, and communicating issues and control gaps to appropriate stakeholders Lead with the preparation of status reports, key metrics and other ORM reporting information as requested by management, the Risk Committee or RBC. Contribute to ad-hoc assignments/special projects Maintain awareness of current regulatory/industry trends impacting the Bank's operational risk management program or practices. Maintain familiarity of, and technical expertise with, business unit(s) organizational structure, personnel, activities and products, new product development, financial performance, and risk and problem areas Act as an internal advisor to business and corporate units regarding the ORM framework, policies and procedures. Support and facilitate audit and regulatory exam activities Build effective relationships, alliances, and strategic partnerships across CNB and RBC to help deliver results and to ensure opportunities are identified, analyzed, and managed appropriately. Understand interdependencies to achieve success. Build and grow risk talent through mentoring, coaching, and training WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 10 years of experience in the financial services industry Minimum 7 years of experience in risk management, operational risk management, compliance, or audit Minimum 5 years of control assessment and validation experience Additional Qualifications Bachelor's degree or higher and other professional qualifications such as CPA, CIA, etc. Knowledge of OCC rules and regulations (i.e. heightened standards for Large Financial Institutions) Strong understanding of three lines of defense risk management structure and requirements Strong understanding of Risk Management/Operational Risk Management Strong knowledge of internal control management practices and testing methodology with proven experience in controls management design and/or execution Strong knowledge of issue management practices with proven experience in issue resolution Ability to handle complexity and ambiguity Ability to deal effectively with conflict Well-developed influencing skills Strong interpersonal, verbal, and written communication skills Demonstrated ability to think critically and facilitate change through collaborative effort. Self-motivation, discipline, task focus, the ability to structure and present work and a proven record of delivering high quality results within strict deadlines. Ability to multitask and prioritize several concurrent initiatives Ability to work in a matrix environment WHAT'S IN IT FOR YOU? Compensation Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

SOLUTIONS ARCHITECT WHAT IS THE OPPORTUNITY? The solution architect will drive the design and implementation of Commercial Lending transformation. Collaborates with vendors and outside partners as well as with various vertical and horizontal teams across the bank and its subsidiaries. Interacts with business users and business stakeholders to understand business context and business requirements; Adopts proven agile practices to deliver on time and within budget. Incorporates security best practices into software. Strives for secure coding culture throughout the SDLC. Participates in POCs; Suggests coding best practices, Reviews design and code and mentors junior developers. Strives to meet compliance requirements WHAT WILL YOU DO? Participate in RFIs/RFPs for software and technology evaluations Participate in the design and development of cross-functional, multi-platform application systems. Participate in POCs to evaluate technologies, patterns, vendor solutions, products etc. Work with direct team members explaining the technical and functional needs of business Collaborate with multiple enterprise-wide distributed teams to deliver new capabilities Look for opportunities to simplify code, existing or new architectures and vendor dependencies Recommend rationalization opportunities throughout the portfolio of applications and systems Design and develop APIs for Omni-channel, experience, process and system APIs Prepare design, development and architecture specifications based on NFRs Develop conceptual and physical solution design artifacts Prepare and deliver artifacts supporting the SDLC Analyze and develop data models, logical database designs and data definitions Comply with architectural standards and established methodologies and practices. Ensure solution architecture is in line with enterprise conceptual architecture Evaluates application software packages and makes recommendations to management. Participates with other colleagues in new product reviews, tests, and pilots WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum of 6+ years of software development experience including UI as well as middle tier and backend Minimum of 4 years of solution architecture Additional Qualifications Experience in Commercial Lending domain and leading large scale Bank transformation initiatives Experience with CRM systems like Salesforce Experience with Loan Origination Systems like nCino Experience with Servicing platforms like ACBS and AFS. Minimum of 5 years of experience with databases and data modeling / design (SQL and NoSQL plus) Minimum of 5 years of experience incorporating security into the application architecture Large application design and implementation experience including architecture and design of modern web, mobile, and integration (cloud/on-premises) platforms Experience with Agile development methodology including Scrum, XP, FDD, TDD, and SAFe. Enterprise experience with API management toolsets, DevOps, server infrastructure, network infrastructure, caching methodologies, information security, and database technologies Ability to document solution designs using a variety of approaches (e.g. using UML) Experience with DDD, TDD and BDD Ability to quickly learn new technologies and evaluate for fitness into a specific business context through POCs and other evaluations Experience with reviewing code and suggesting any re-factorings for performance, quality and maintainability and other attributes Experienced in designing APIs, scale and secure them. Ability to integrate with internal and external systems and secure those integrations Experience with following technologies: C#/.Net, Java, Python, JavaScript, Angular/REACT, CSS,HTMLSQL, AKS, Azure DevOps, NoSQL, Azure, AWS, Serverless OAuth, SAML, APIM WHAT'S IN IT FOR YOU? Compensation Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

SOFTWARE PRINCIPAL ENGINEER WHAT IS THE OPPORTUNITY? The Principal Software Engineer plays a key role in City National Bank's Technology & Innovation division. As a Principal Software Engineer you will solve unique and complex problems that have a broad impact on the business. In addition, you will provide expertise and guidance in the daily activities of individual contributors or working teams to design, code, debug, test, document, implement and maintain complex business and client-facing applications using City National Bank's Secure Software Development Lifecycle. The Principal Software Engineer is an expert professional with deep expertise or unique industry knowledge who uses in depth skill sets to contribute to development of company objectives and principles and to achieve goals in creative and effective ways. The typical day includes collaborating with business system analysts, project managers, engineers (e.g., Software, UX, Full Stack, DevOps, Quality, Infrastructure, Cybersecurity), business teams, vendors and other stake holders to design, implement and support complex business and client-facing applications.This role will need to effectively communicate, collaborate, and influence engineering and business team members and senior management across many projects and departmental boundaries.The Principal Software Engineer designs, develops, updates/maintains solutions and provides technical guidance to other team members across T&I.At this level the main challenge is to identify causes and implement solutions to complex & critical business problems in a multifunctional project, assessing and communicating issues of technology impact on the business.The colleague in this position would be comfortable with the following activities:Evaluates application software packages and makes recommendations to senior management. Leads & and provides guidance to other colleagues in code reviews, tests, and pilots. Collects & in-depth analyzes business requirements for large & critical projects. Performs in-depth feasibility studies, translates complex requirements into an appropriate design. WHAT WILL YOU DO? Help lead in the design and development of business and client-facing applications. Write great quality code with a drive for automated testing and validation based on the You Build You Own (YBYO) model. Perform complex engineering activities for performance tuning, monitoring, deployment and production support. Implement, maintain and update CI/CD pipelines in the cloud. Collaborate with business partners, architects and other groups to identify complex technical and functional needs of systems based on priority. Collaborate with multiple, enterprise-wide distributed performing teams to deliver new capabilities in business applications. Design and develop API's. Provide expert technical guidance to team members across T&I. Build APIs and UIs to help make use of large data sets, infrastructure and user experience. Owns the City National Bank's Secure Software Development Life Cycle (SSDLC), from ideas to production. Provides software engineering skills within broad business area, usually as an industry expert, in analyzing, designing, modifying, and developing business applications. Creates and educates on programming specifications from which programs will be written, and designs, codes, tests, debugs, and documents programs. Create and review programming documentations and recommend changes in development, maintenance and application standards. Analyzes and develops logical database designs, data models and relational data definitions across multiple computing environments (e.g., host based, distributed systems, client server, etc.) Complies with architectural standards and established methodologies and practices. Learn, follow and improve City National Bank's Secure Software Development Life Cycle (SSDLC). Create and maintain application system overviews and technical documentation. Complies fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.). Completes all required training. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 12 years of software development experience. Minimum 12 years of experience using modern languages (C#, Java, Python). Minimum 12 years experience with databases and data modeling / design (SQL and NoSQL). Minimum 10 years experience mentoring software engineers. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $122,535 - $208,715 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

MANAGER FINANCIAL CRIMES COMPLIANCE II WHAT IS THE OPPORTUNITY? Responsible for monitoring, analyzing, and escalating matters of regulatory or legal initiatives, requirements, issues or concerns related to BSA, AML, KYC and OFAC so that timely and necessary enhancement to the Bank's BSA Program can be developed and implemented within statutory timeframes utilizing sound and current compliance industry standards and practices. Responsible for the review and enhancement of the Bank's BSA Program policies and procedures, including the development of BSA related policy position documents, under the guidance of the BSA Officer. As assigned, collaborates with compliance colleagues and business line management to conduct risk assessments in order to recommend enhancements to current policy and procedures. May supervise one or more professional staff. To provide support in the development, implementation and testing of modification and enhancements of Know Your Customer (KYC), EDD (Enhanced Due Diligence) solutions, support model design and validation, perform system configuration and reporting functions of KYC/EDD and transaction monitoring models. Under the guidance of the BSA Officer, works with the Compliance Training Officer to ensure that ongoing management of the training content within the Bank's BSA Training program is timely and accurate and responsive in meeting job-specific compliance responsibilities throughout the Bank's various lines of business and job functions. Plays a key role as an internal consultant to colleagues throughout the organization related to the Bank's implemented BSA Program. WHAT WILL YOU DO? Monitors and escalates issues and concerns of impact to the industry within the regulatory and legal environment to enable the Bank to respond to changes, initiatives and statutory requirements in the areas of BSA, AML, KYC, OFAC and other related areas. Acts as consultant to the BSA Officer in the development of official policy position and white paper documents relative to the Bank's implementation of the BSA Program's policies and procedures. Assists the BSA Officer in the ongoing and annual review and enhancement of the Bank's BSA Program to help ensure that policies and procedures are in compliance with legal and regulatory requirements and industry best practices. Under the guidance of the BSA Officer and in conjunction with the Compliance Training Officer, develops, implements, and manages the Bank's BSA compliance training program, including partnering with business lines and management to ensure timely and effective updates to BSA training content that meet job-specific BSA compliance responsibility. Supervises staff conducting risk assessments and performs periodic risk assessments of overall business processes to identify BSA compliance gaps and potential exposure. Analyzes and evaluates BSA compliance risks and recommends changes to policies and procedures. Partners with business lines in the development of new and/or updated policy and procedure related to BSA, AML and KYC Bank wide as well as internally. As designated by the BSA Officer, acts as a BSA, AML, OFAC and KYC regulatory consultant throughout the Bank. Communicates and escalates (as assigned) identified BSA, AML, KYC operational concerns to the appropriate level of management. Identifies and addresses compliance training needs by partnering with business areas and the Compliance Training and Human Resources Training areas. In conjunction with the Compliance Training Officer, is responsible for maintaining the BSA area of the Compliance Education Website. Partners with business units to remediate compliance findings identified in internal and external examinations. Maintains up-to-date knowledge of regulatory and legal requirements and industry best practices. Recommends changes to the "Know Your Client" process including risk model scoring changes, process changes and other changes as appropriate. Responsible for maintaining the Know Your Client website. Participates in and completes bank-wide projects. Integrates activities with other departments to accomplish common goals. Maintains up-to-date knowledge of Bank policies and procedures. Serves as resource to internal and external customers; ensures quality customer service and effective and efficient operational support. Applies both technical and general business knowledge to resolve the most complex issues in assigned function. Performs other duties as assigned or requested. Contributes to implementation of the solution and validation of KYC /EDD models. Designing and managing the execution of insights and analytics reporting based on the bank's AML and KYC/EDD business specifications. Writes clear and detailed business requirements for development. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Minimum of 5 years experience in a Compliance role required. Minimum of 3 years experience in a BSA role required. Minimum of 2 years experience with Compliance Risk Assessment testing and documentation. Additional Qualifications ACAMS Certified or equivalent preferred Previous Management experience preferred. Proficient with Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook) Bachelor's degree with designation in business or finance or equivalent experience preferred. Ability to perform functional duties and related positions with minimal supervision. Ability to interact effectively with all levels of Bank personnel and customers. Excellent verbal and written communication skills; excellent interpersonal and customer service skills. Knowledge of regulatory requirements with specific emphasis on BSA, USA Patriot Act and OFAC, and general bank policies and procedures. Ability to analyze complex situations and provide guidance, makes recommendations, and/or escalates issues appropriately. Ability to handle problem situations with colleagues and clients effectively. Ability to supervise and coach staff. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks . ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us . INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

BUSINESS PROCESS ANALYST LEAD WHAT IS THE OPPORTUNITY? This role is an opportunity to play an integral role on the Enterprise Fraud Management team. The role requires Fraud subject matter expertise, accountability for a specific Fraud Risk portfolio (e.g., a product like credit cards, or a channel like digital platforms); understanding the fraud risks and controls in the portfolio; and working with fraud, business, and product partners to mitigate current and emerging fraud risks. The role works closely with the Fraud Controls and Surveillance (rules and data science) and Fraud Operations teams to ensure appropriate management of fraud risk and client experience. The role requires regular executive level communication, a deep understanding of fraud risk, and strong analytical capabilities enabling the identification and remediation of fraud risk. WHAT WILL YOU DO? Leverage data to identify current and emerging fraud risks and to design suitable fraud control augmentations. Work with business, product, or channel owners to ensure awareness of fraud risks and to influence adoption of fraud controls that are commensurate with risk appetite and client experience expectations. Effective communication of fraud trends and solutions is critical. Key stakeholders include business, technology, and risk partner teams. Support new or existing product / channel fraud risk assessments to ensure vulnerabilities are identified and steps are taken to mitigate the risk. Develop, disseminate, and present fraud metrics, which enable understanding of risk and the efficacy of implemented solutions. Analyze and measure the effectiveness of existing Fraud and Business controls and develop repeatable and quantifiable improvements. Work collaboratively across Fraud Management and business teams to ideate, test, and implement fraud controls while understanding and communicating upstream/downstream impact of proposed changes. Support development, implementation, and continuous improvement of tools and best practices that support Fraud Risk Management activities. Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals. Act as brand ambassador of the Enterprise Fraud Management team by developing strong working relationships across the organization. Contribute to ad-hoc assignments and special projects. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelors or equivalent work experience Minimum of 8 years of experience in financial services with a good understanding of the fundamental principles of banking, project management, and business control work Minimum of 2 years in operations, risk management, quality assurance, compliance, or an internal control/audit capacity Additional Qualifications Subject matter expertise in Credit Card and Debit Card fraud preferred. Strong analytical and complex problem-solving skills Strong interpersonal, verbal, and written communication skills Advanced expertise in Microsoft Office Suite (required), including Microsoft, PowerPoint, Excel; preferably also Microsoft Visio Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Ability to work independently and in a self-directed manner Ability to interact with all levels of management WHAT'S IN IT FOR YOU? Compensation Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks . ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us . INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

ENTERPRISE FRAUD RISK MANAGER WHAT IS THE OPPORTUNITY? The Enterprise Fraud & Payments Risk Manager is responsible for the oversight and advisory activities at an enterprise level for fraud & payments risk management at CNB. This involves the development and implementation of the 2nd Line of Defense governance model, policy and reporting metrics to monitor both internal and external fraud as well as payments risk. The Enterprise Fraud & Payments Risk Manager provides independent review and challenge to the 1st Line of defense business and support units, and affiliates, to ensure that the Enterprise fraud & payments risk profile is fairly presented in ongoing reporting. Periodic escalation required to executive management and the Board when the Enterprise's fraud & payments risk profile is at or near risk appetite. As part of enterprise Operational Risk Management, this position is responsible for providing oversight for a clear engagement model between the 1st Line of defense Risk and Fraud teams, the 2nd Line Operational Risk Management team, and the RBC Fraud Risk Centre of Expertise to ensure adequate and appropriate capabilities in managing fraud risk. The role also provides fraud risk management leadership to the Bank which includes provision of expertise, advice and counsel to executives and senior management and enhancing their ability to anticipate and manage internal and external (cybercrime, financial fraud, identity theft, trading and sales fraud, etc.) fraud & payments risks effectively. WHAT WILL YOU DO? Review and support the development of the fraud & payment assessment universe to ensure comprehensive coverage of internal and external fraud & payments and determine risk based approach to determine assessment frequency. Ensure adequacy of coverage for end-to-end processes that span multiple businesses. Actively challenge assigned units/affiliates to ensure that the fraud & payments risk profile is balanced, comprehensive and a transparent reflection of CNB compared to risk appetite. Contribute to the review and in some cases sign-off of fraud & payments risk assessments executed by the business including fraud & payments risk assessment, deep dive assessments, scenario analysis and new product or change initiative assessments. Work directly with the leadership team to embed an understanding of the fraud & payments risk profile and risk appetite into strategic decision making; challenge decision making that contradicts profile and risk appetite. Provide oversight, analysis, and monitoring of the Bank's internal and external fraud & payments risks. Support the reporting of fraud & payment risk profiles, analysis and exposures to the Executives, Senior Management and RBC on a regular basis. Reporting should include existing and emerging areas of risk, implications for operational risk appetite, and the ability of the risk management and control infrastructure to support business activities. Identify requirements for deep dive, initiate or lead deep dive assessments in the bank, as required. Participate in committees or associated governance/review activities on key business initiatives ensuring that existing and emerging fraud & payments risks for new products, processes and transformational initiatives are identified. Manage the engagement model and associated interaction between stakeholders including Enterprise Operational Risk Management, the 1st Line Risk Management teams, the RBC Fraud & Payments Risk Centre of Expertise, relevant CNB Risk Management teams, and RBC Operational Risk Centers of Governance, etc. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 10 years in a combination of fraud & payment risk, risk management, cyber or financial crime investigations, responsible for fraud or white collar crime investigations within a government or state agency or other experience in managing internal/external fraud. Minimum 8 years banking/financial services and/or technology industry experience. Additional Qualifications Expert knowledge of Fraud & Payment Risk Management frameworks, policies and practices Strong leadership skills Proven business knowledge within the assigned Platform Strategic mindset, with excellent knowledge and understanding of banking/financial services Highly developed ability for conceptual thinking Excellent communication and presentation skills Well developed impact and influence skills Proven track record of building strong relationships across business functions Law enforcement or investigative background Experience in cybercrimes, payment systems financial fraud investigations, trading or sales fraud investigations Related Fraud and Payment risk related certifications preferred: Certified Fraud Examiner (CFE), Accredited Payments Risk Professional (APRP), Certified Payments Professional (ETA CPP), Certified Public Accountant (CPA) and other related fraud and payments risk certifications. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $127,626 - $237,014 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

ENTERPRISE FRAUD RISK MANAGER WHAT IS THE OPPORTUNITY? The Enterprise Fraud & Payments Risk Manager is responsible for the oversight and advisory activities at an enterprise level for fraud & payments risk management at CNB. This involves the development and implementation of the 2nd Line of Defense governance model, policy and reporting metrics to monitor both internal and external fraud as well as payments risk. The Enterprise Fraud & Payments Risk Manager provides independent review and challenge to the 1st Line of defense business and support units, and affiliates, to ensure that the Enterprise fraud & payments risk profile is fairly presented in ongoing reporting. Periodic escalation required to executive management and the Board when the Enterprise's fraud & payments risk profile is at or near risk appetite. As part of enterprise Operational Risk Management, this position is responsible for providing oversight for a clear engagement model between the 1st Line of defense Risk and Fraud teams, the 2nd Line Operational Risk Management team, and the RBC Fraud Risk Centre of Expertise to ensure adequate and appropriate capabilities in managing fraud risk. The role also provides fraud risk management leadership to the Bank which includes provision of expertise, advice and counsel to executives and senior management and enhancing their ability to anticipate and manage internal and external (cybercrime, financial fraud, identity theft, trading and sales fraud, etc.) fraud & payments risks effectively. WHAT WILL YOU DO? Review and support the development of the fraud & payment assessment universe to ensure comprehensive coverage of internal and external fraud & payments and determine risk based approach to determine assessment frequency. Ensure adequacy of coverage for end-to-end processes that span multiple businesses. Actively challenge assigned units/affiliates to ensure that the fraud & payments risk profile is balanced, comprehensive and a transparent reflection of CNB compared to risk appetite. Contribute to the review and in some cases sign-off of fraud & payments risk assessments executed by the business including fraud & payments risk assessment, deep dive assessments, scenario analysis and new product or change initiative assessments. Work directly with the leadership team to embed an understanding of the fraud & payments risk profile and risk appetite into strategic decision making; challenge decision making that contradicts profile and risk appetite. Provide oversight, analysis, and monitoring of the Bank's internal and external fraud & payments risks. Support the reporting of fraud & payment risk profiles, analysis and exposures to the Executives, Senior Management and RBC on a regular basis. Reporting should include existing and emerging areas of risk, implications for operational risk appetite, and the ability of the risk management and control infrastructure to support business activities. Identify requirements for deep dive, initiate or lead deep dive assessments in the bank, as required. Participate in committees or associated governance/review activities on key business initiatives ensuring that existing and emerging fraud & payments risks for new products, processes and transformational initiatives are identified. Manage the engagement model and associated interaction between stakeholders including Enterprise Operational Risk Management, the 1st Line Risk Management teams, the RBC Fraud & Payments Risk Centre of Expertise, relevant CNB Risk Management teams, and RBC Operational Risk Centers of Governance, etc. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 10 years in a combination of fraud & payment risk, risk management, cyber or financial crime investigations, responsible for fraud or white collar crime investigations within a government or state agency or other experience in managing internal/external fraud. Minimum 8 years banking/financial services and/or technology industry experience. Additional Qualifications Expert knowledge of Fraud & Payment Risk Management frameworks, policies and practices Strong leadership skills Proven business knowledge within the assigned Platform Strategic mindset, with excellent knowledge and understanding of banking/financial services Highly developed ability for conceptual thinking Excellent communication and presentation skills Well developed impact and influence skills Proven track record of building strong relationships across business functions Law enforcement or investigative background Experience in cybercrimes, payment systems financial fraud investigations, trading or sales fraud investigations Related Fraud and Payment risk related certifications preferred: Certified Fraud Examiner (CFE), Accredited Payments Risk Professional (APRP), Certified Payments Professional (ETA CPP), Certified Public Accountant (CPA) and other related fraud and payments risk certifications. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $127,626 - $237,014 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

AUDIT MANAGER II-OPERATIONAL RISK MANAGEMENT WHAT IS THE OPPORTUNITY? The Audit Manager II position is a leadership role as an auditor-in-charge to guide a team of auditors to assess risks, develop detailed audit programs, identify data analytic opportunities, execute audit programs, analyze results of testing performed, and effectively communicate audit results to the Audit Senior Manager/Director and senior management in meetings, presentations, and/or written reports and memorandums. The position will support City National Bank's Internal Audit in providing independent, objective assurance over the design and operating effectiveness of the Bank's risk management practices, governance processes, system of internal controls for the Risk Management platform: Enterprise Risk, Model Risk, Operational Risk, Data Office, Market Risk, and Third Party Risk. Additionally, the position is responsible for maintaining and executing continuous monitoring program in accordance with audit methodology and taking into consideration industry development, emerging risks, and regulatory changes and expectations. WHAT WILL YOU DO? Audit and Assurance General Requirements; Plans, executes and evaluates audit test plans for projects of medium to high complexity with a risk-based audit approach. Assesses risks and controls, designs comprehensive audit programs, executes audit procedures, supervises and reviews the work of others, analyzes and synthesizes results of testing performed, effectively communicates results to senior management to affect change, and delivers well written audit reports and other forms of communication. Manages staff assigned to engagements, and collaborates with other audit groups to effectively plan, integrate and execute audits. Understanding of the risk management functions and risks, including but not limited to the understanding of enterprise risk management, data governance, third party risk management, model risk management, business continuity, fraud risk management, and associated regulations, guidance, and regulatory expectations. Leads and executes continuous monitoring activities periodically for the area assigned. Gathers and evaluates information received from business units and other external/regulatory sources. Ability to multi-task and work in a dynamically changing environment. Complies fully with all Bank policies, procedures, audit methodologies, training and regulatory requirements. Data Analytics and Technology: Discover patterns, insights, trends and anomalies from straightforward analyses, data sets and visualization tools. Execute basic analyses (e.g. descriptive) and create simple visualization using standard tools.Develop requests for advanced analytics by providing detailed and clear questions to the Data Analytics Lead or Data Scientist. Applies advanced analytical techniques to test hypotheses and add insights into audit findings.Understands concepts of data lineage and data stewardship in order to develop effective data analytics that provide the insights. Relationship Building and Client Experience: Supports the Audit Director proactively in their ongoing monitoring and discussions with business management.Continuously builds trusting relationships with Internal Audit peers and business management.Acts as the key contact and responds to inquiries from business throughout the audit process.Challenges others' thinking or approaches in a constructive manner.Advises stakeholders on internal control and governance matters and conducts proactive and ongoing risk management discussions with business leaders. Influences key stakeholders to gain buy-in, overcomes challenges and delivers on high priority initiatives, and draws conclusions or makes recommendations based on audit evidence that may involve ambiguity. Staff Performance and Mentoring:vActs as a role model/mentor to more junior auditors and provides constructive feedback. Enhances and maintains staff morale. Prepares and conducts formal/informal training for less experienced staff members.May participate in interviews and evaluations of new applicants. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years of audit or related experience in banking operations, compliance, and/or risk management activities. Minimum 3 year of experience conducting internal audits within financial institutions. CPA - Certified Public Accountant CIA - Certified Internal Auditor CAMS - Certified Anti-Money Laundering Specialist CFE - Certified Fraud Examiner Additional Qualifications Strong verbal and written communication skills to effectively present to peers and business management. Demonstrated negotiation and leadership skills needed to convey ideas and obtain management buy-in for constructive change. Effectively manage ambiguity, work independently, think innovatively and demonstrate critical problem-solving skills. Strong understanding of internal auditing standards, COSO and risk assessment practices. Strong understanding of internal control concepts and application of such. General working knowledge of banking industry laws and regulations. Experience in planning and juggling multiple projects and with varying team members. Experience in coaching junior auditor. Sound knowledge and experience in IT audit is strongly preferred. Familiar with data analytics, robotic process automation and artificial intelligence tools. Experience in use of data visualization and reporting - e.g. Tableau and/or Alteryx is a plus. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled.

INVESTMENT ANALYTICS & TRADE MONITORING MANAGER ABOUT US City National Rochdale (CNR) partners with financial advisors and their high-net-worth clients to build intelligently personalized investment portfolios. CNR provides investment research, portfolio management, macroeconomic outlook and strategic asset allocation to help clients meet their long-term goals. WHAT IS THE OPPORTUNITY? The VP - Investment Analytics and Trade Monitoring will establish and develop the Compliance Trade Oversight Program by leading, configuring, and overseeing the design, implementation and administration of the compliance rules engine within the Order Management System/Portfolio Management System to mitigate the regulatory, operational and market risks associated with regulatory and individual investment guideline requirements. WHAT WILL YOU DO? Trade Oversight Program: Develop Compliance Trade Oversight Program by leading, configuring, and overseeing the design, implementation and administration of the firm's Order Management System/Portfolio Management System to mitigate the regulatory, operational and market risks associated with regulatory and individual investment guideline requirements. Develop and Implement Workflows: Between Order Management System/Portfolio Management System and other applications utilized by Portfolio Management team: Manage and train additional analysts covering investment guideline requirements Trade Violation Review: Implement and monitor pre- and post-trade violations in a real-time environment through collaboration with the Investment Management and Trading teams. Conduct inquiries of violations and following up through resolution. Procedure Development: Develop procedures in coordination with Investment Management teams, IT/Programmers, Operations, Legal and Compliance IT Coordination: Coordinate with IT department on system updates and improvements. Design and Develop Rules System: Review and interpret new account guidelines; code new accounts in Charles River and maintain the library of compliance rules. Design, test and implement new rules. Mitigate Risks: Related to, for example, front-running, circular/wash trading, cross trading, insider trading, price manipulation, improper order handling, concentration limit violations, and securities journaling. Reporting: Develop and implement quarterly, monthly, and daily reporting. Ad Hoc Projects: Coordinate special projects between members of the CNR Investment Analytics and Monitoring team, the business and IT. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 7 years' experience in financial services industry with demonstrated hands-on experience implementing order management system (experience with Charles River system preferred) Strong understanding of variety of financial products and derivatives including equities, fixed income, mutual funds, exchange traded funds, etc. Understanding of trading workflows including pre-trade and post-trade compliance rules subject to SEC, FINRA, ERISA, and banking regulatory frameworks. Additional Qualifications Thorough understanding of applicable laws and banking regulations required. Proven leadership skills mixed with a propensity towards strong organization and time management skills required. Demonstrated experience managing a team Must possess the ability to recognize and communicate enhancement opportunities along with developing creative and sound solutions within assigned duties. Excellent oral and written communication skills with all levels of management required. Computer proficiency in Microsoft applications of Outlook, Word, Excel, PowerPoint, Access and Project required. Experience communicating and interacting with regulatory agencies, including exam management and other regulatory affairs. Experience with a financial institution such as a broker/dealer and/or registered investment adviser. Experience working within a Compliance Investment Management role. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $127,626 -$ 237,014 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

MANAGER FINANCIAL CRIMES COMPLIANCE II WHAT IS THE OPPORTUNITY? Responsible for monitoring, analyzing, and escalating matters of regulatory or legal initiatives, requirements, issues or concerns related to BSA, AML, KYC and OFAC so that timely and necessary enhancement to the Bank's BSA Program can be developed and implemented within statutory timeframes utilizing sound and current compliance industry standards and practices. Responsible for the review and enhancement of the Bank's BSA Program policies and procedures, including the development of BSA related policy position documents, under the guidance of the BSA Officer. As assigned, collaborates with compliance colleagues and business line management to conduct risk assessments in order to recommend enhancements to current policy and procedures. May supervise one or more professional staff. To provide support in the development, implementation and testing of modification and enhancements of Know Your Customer (KYC), EDD (Enhanced Due Diligence) solutions, support model design and validation, perform system configuration and reporting functions of KYC/EDD and transaction monitoring models. Under the guidance of the BSA Officer, works with the Compliance Training Officer to ensure that ongoing management of the training content within the Bank's BSA Training program is timely and accurate and responsive in meeting job-specific compliance responsibilities throughout the Bank's various lines of business and job functions. Plays a key role as an internal consultant to colleagues throughout the organization related to the Bank's implemented BSA Program. WHAT WILL YOU DO? Monitors and escalates issues and concerns of impact to the industry within the regulatory and legal environment to enable the Bank to respond to changes, initiatives and statutory requirements in the areas of BSA, AML, KYC, OFAC and other related areas. Acts as consultant to the BSA Officer in the development of official policy position and white paper documents relative to the Bank's implementation of the BSA Program's policies and procedures. Assists the BSA Officer in the ongoing and annual review and enhancement of the Bank's BSA Program to help ensure that policies and procedures are in compliance with legal and regulatory requirements and industry best practices. Under the guidance of the BSA Officer and in conjunction with the Compliance Training Officer, develops, implements, and manages the Bank's BSA compliance training program, including partnering with business lines and management to ensure timely and effective updates to BSA training content that meet job-specific BSA compliance responsibility. Supervises staff conducting risk assessments and performs periodic risk assessments of overall business processes to identify BSA compliance gaps and potential exposure. Analyzes and evaluates BSA compliance risks and recommends changes to policies and procedures. Partners with business lines in the development of new and/or updated policy and procedure related to BSA, AML and KYC Bank wide as well as internally. As designated by the BSA Officer, acts as a BSA, AML, OFAC and KYC regulatory consultant throughout the Bank. Communicates and escalates (as assigned) identified BSA, AML, KYC operational concerns to the appropriate level of management. Identifies and addresses compliance training needs by partnering with business areas and the Compliance Training and Human Resources Training areas. In conjunction with the Compliance Training Officer, is responsible for maintaining the BSA area of the Compliance Education Website. Partners with business units to remediate compliance findings identified in internal and external examinations. Maintains up-to-date knowledge of regulatory and legal requirements and industry best practices. Recommends changes to the "Know Your Client" process including risk model scoring changes, process changes and other changes as appropriate. Responsible for maintaining the Know Your Client website. Participates in and completes bank-wide projects. Integrates activities with other departments to accomplish common goals. Maintains up-to-date knowledge of Bank policies and procedures. Serves as resource to internal and external customers; ensures quality customer service and effective and efficient operational support. Applies both technical and general business knowledge to resolve the most complex issues in assigned function. Performs other duties as assigned or requested. Contributes to implementation of the solution and validation of KYC /EDD models. Designing and managing the execution of insights and analytics reporting based on the bank's AML and KYC/EDD business specifications. Writes clear and detailed business requirements for development. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Minimum of 5 years experience in a Compliance role required. Minimum of 3 years experience in a BSA role required. Minimum of 2 years experience with Compliance Risk Assessment testing and documentation. Additional Qualifications ACAMS Certified or equivalent preferred Previous Management experience preferred. Proficient with Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook) Bachelor's degree with designation in business or finance or equivalent experience preferred. Ability to perform functional duties and related positions with minimal supervision. Ability to interact effectively with all levels of Bank personnel and customers. Excellent verbal and written communication skills; excellent interpersonal and customer service skills. Knowledge of regulatory requirements with specific emphasis on BSA, USA Patriot Act and OFAC, and general bank policies and procedures. Ability to analyze complex situations and provide guidance, makes recommendations, and/or escalates issues appropriately. Ability to handle problem situations with colleagues and clients effectively. Ability to supervise and coach staff. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

BUSINESS PROCESS ANALYST LEAD WHAT IS THE OPPORTUNITY? This role is an opportunity to play an integral role on the Enterprise Fraud Management team. The role requires Fraud subject matter expertise, accountability for a specific Fraud Risk portfolio (e.g., a product like credit cards, or a channel like digital platforms); understanding the fraud risks and controls in the portfolio; and working with fraud, business, and product partners to mitigate current and emerging fraud risks. The role works closely with the Fraud Controls and Surveillance (rules and data science) and Fraud Operations teams to ensure appropriate management of fraud risk and client experience. The role requires regular executive level communication, a deep understanding of fraud risk, and strong analytical capabilities enabling the identification and remediation of fraud risk. WHAT WILL YOU DO? Leverage data to identify current and emerging fraud risks and to design suitable fraud control augmentations. Work with business, product, or channel owners to ensure awareness of fraud risks and to influence adoption of fraud controls that are commensurate with risk appetite and client experience expectations. Effective communication of fraud trends and solutions is critical. Key stakeholders include business, technology, and risk partner teams. Support new or existing product / channel fraud risk assessments to ensure vulnerabilities are identified and steps are taken to mitigate the risk. Develop, disseminate, and present fraud metrics, which enable understanding of risk and the efficacy of implemented solutions. Analyze and measure the effectiveness of existing Fraud and Business controls and develop repeatable and quantifiable improvements. Work collaboratively across Fraud Management and business teams to ideate, test, and implement fraud controls while understanding and communicating upstream/downstream impact of proposed changes. Support development, implementation, and continuous improvement of tools and best practices that support Fraud Risk Management activities. Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals. Act as brand ambassador of the Enterprise Fraud Management team by developing strong working relationships across the organization. Contribute to ad-hoc assignments and special projects. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelors or equivalent work experience Minimum of 8 years of experience in financial services with a good understanding of the fundamental principles of banking, project management, and business control work Minimum of 2 years in operations, risk management, quality assurance, compliance, or an internal control/audit capacity Additional Qualifications Subject matter expertise in Credit Card and Debit Card fraud preferred. Strong analytical and complex problem-solving skills Strong interpersonal, verbal, and written communication skills Advanced expertise in Microsoft Office Suite (required), including Microsoft, PowerPoint, Excel; preferably also Microsoft Visio Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Ability to work independently and in a self-directed manner Ability to interact with all levels of management WHAT'S IN IT FOR YOU? Compensation Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

VENDOR RISK ANALYST WHAT IS THE OPPORTUNITY? This position is part of CNB's Vendor Management Office and is responsible for enterprise wide third party risk evaluations and management services. This role will support third party risk assessments to ensure they are properly organized, conducted, reviewed, and documented. The role will also focus on tracking risk remediation plans to completion. CNB established the Vendor Management Office to support the third party risk management framework. WHAT WILL YOU DO? Facilitate third party risk assessments for initial due diligence and ongoing oversight of third party vendor services. This includes collection of documents and analysis, third party risk assessment questionnaire requirements, reviewing audited reports of controls (i.e. SSAE18, SOC Type II, PCI AoC/RoC) and other information to support full evaluation of any potential outsourcing risks. Partner and coordinate closely with internal stakeholder areas (i.e. Information Security, Enterprise Risk Management, Business Continuity Program Office, Credit Administration, and Compliance) to facilitate and evaluate 3rd party service providers. Document remediation efforts/projects for material supplier risks and track to completion Measure and monitor progress of supplier risk management activities, including issues tracking and risk remediation efforts, monthly and quarterly status reporting, key supplier metrics and periodic publishing of reports and metrics Support facilitation and documentation of various reports, such as vendor scorecards and ongoing monitoring artifacts Perform data analysis and draw conclusions as it related to vendor and contract data Maintain vendor and contract data in systems Champion the enterprise Vendor Management purpose throughout the organization; train and advise internal CNB staff on the vendor management processes Provide risk awareness and training to colleagues in support of CNB's Third Party Risk Management Policies and Procedures Escalate issues (delays; significant gaps; uncooperative parties; etc.) to management as required; work to resolve issues as needed Support various ad hoc projects supporting program enhancements, process improvements, and other functions Ad hoc duties, as assigned WHAT DO YOU NEED TO SUCCEED? Required Qualifications Minimum of 2 years of third party risk management experience in the financial services industry, conducting risk assessments, and reporting on KRIs Minimum of 2 years of experience in risk and controls identification, appropriately scoping assessments, and performing assurance testing. Minimum of 1 year working with a GRC system, incorporating continuous improvement for the system and process THIS ROLE IS IN OFFICE Additional Qualifications Comprehensive knowledge of third party risk management processes and methodologies Experience using third party risk management /Governance, Risk and Compliance (GRC) systems Experience with contracts, including master service agreements, statements of work, and license agreements. Industry recognized third party risk management or vendor management certification Six Sigma certification Experience assessing cloud servicing arrangements Strong project management skills (organizing, planning, reporting, documenting, driving tasks to closure, etc.) Strong analytical skills, working with data and drawing conclusions Excellent oral and written communication skills; ability to communicate with all levels of management; experience performing both detailed and executive-level documentation Advanced knowledge of Microsoft Office tools; specifically, Excel and PowerPoint WHAT'S IN IT FOR YOU? Compensation Starting base salary: $34.55 - $55.19 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks . ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us . INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

D IRECTOR OF AUDIT- BSA/AML WHAT IS THE OPPORTUNITY? The Director of Audit for BSA/AML, will support City National Bank's Internal Audit department by providing independent, objective assurance over the design and operating effectiveness of CNB's processes and controls related to Financial Crimes Compliance, including BSA/AML, OFAC and ABAC. This position will also be responsible for leading and overseeing audit activities such as audit issue validations, continuous risk monitoring activities, and annual audit planning. In addition, the Director of Audit for BSA/AML will provide in responding to US regulators to meet the evolving demands of the US regulatory environment and heightened expectations of internal audit. WHAT WILL YOU DO? Responsible for overseeing/managing an audit team to provide independent and objective assurance of the design and effectiveness of Anti-Money Laundering (AML), Office of Foreign Assets Controls (OFAC), and Anti-Bribery and Corruption (ABAC) practices for City National Bank (CNB). Audit Assurance: Prepare and oversee the execution of the annual audit plan for the CNB Financial Crimes audit universe, to assess the adequacy and effectiveness of the internal control environment. Ensure timely and complete execution of audits in the annual plan. Review audit findings and audit reports drafted by the audit team for submission to IA Senior Management. Lead the execution of continuous monitoring and adjust audit plan and risk assessment as necessary. Data Analytics and Technology: Leverage data analysis and insights across the enterprise and across all stages of the audit lifecycle to apply to the audit portfolio. Build and maintain relationships with data stewards and heads of platform technology to understand key applications and data sources. Direct oversight of the CNB Financial Crimes audit universe and other related support functions. Work with efficiency and effectiveness throughout the audit lifecycle (planning, execution and reporting), in accordance with Internal Audit methodology and standards. Support the continuous improvement of audit methodologies, audit approach and related practices with particular emphasis towards collaboration with key partners, leveraging the use of analytics, business intelligence, and other enabling approaches, technologies and tools. Direct, counsel, and manage a staff of internal auditors assigned to CNB FCC audit engagements and review audit plan, findings, and reports for sufficient scope, accuracy, appropriateness of conclusions and compliance with requirements. Coordinate and manage regulatory requests and examinations with bank regulators. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum of 10 years of progressive experience within a top tier financial services organization or Big "4" public accounting firm Minimum of 5 years experience managing staff Additional Qualifications Professional Designation ( CAMS, CFE, CIA, CPA) preferred Demonstrated successful building of inclusive and diverse teams or committees. Demonstrated experience in working in a matrixed organization with proven ability to multitask and prioritize activities. Experience leading, coaching and mentoring direct reports Audit, Assurance and Advisory experience Strong understanding of Financial Crimes compliance risk across 1st and 2nd lines of defense Experience working with US regulators such as OCC, Federal Reserve, etc Strong experience in use of data analytics, visualization and reporting - e.g. Tableau. Experience planning integrated business audits with technology, data and model auditors Understanding of core technology (applications and infrastructure). Experience in data analytics (data gathering, transformation, analytics, and reporting) Strong leadership skills. Excellent communication skills, oral and written. Ability to interact effectively with management and staff at all levels WHAT'S IN IT FOR YOU? Compensation Starting base salary: $141,830 - $263,408 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

D IRECTOR OF AUDIT- BSA/AML WHAT IS THE OPPORTUNITY? The Director of Audit for BSA/AML, will support City National Bank's Internal Audit department by providing independent, objective assurance over the design and operating effectiveness of CNB's processes and controls related to Financial Crimes Compliance, including BSA/AML, OFAC and ABAC. This position will also be responsible for leading and overseeing audit activities such as audit issue validations, continuous risk monitoring activities, and annual audit planning. In addition, the Director of Audit for BSA/AML will provide in responding to US regulators to meet the evolving demands of the US regulatory environment and heightened expectations of internal audit. WHAT WILL YOU DO? Responsible for overseeing/managing an audit team to provide independent and objective assurance of the design and effectiveness of Anti-Money Laundering (AML), Office of Foreign Assets Controls (OFAC), and Anti-Bribery and Corruption (ABAC) practices for City National Bank (CNB). Audit Assurance: Prepare and oversee the execution of the annual audit plan for the CNB Financial Crimes audit universe, to assess the adequacy and effectiveness of the internal control environment. Ensure timely and complete execution of audits in the annual plan. Review audit findings and audit reports drafted by the audit team for submission to IA Senior Management. Lead the execution of continuous monitoring and adjust audit plan and risk assessment as necessary. Data Analytics and Technology: Leverage data analysis and insights across the enterprise and across all stages of the audit lifecycle to apply to the audit portfolio. Build and maintain relationships with data stewards and heads of platform technology to understand key applications and data sources. Direct oversight of the CNB Financial Crimes audit universe and other related support functions. Work with efficiency and effectiveness throughout the audit lifecycle (planning, execution and reporting), in accordance with Internal Audit methodology and standards. Support the continuous improvement of audit methodologies, audit approach and related practices with particular emphasis towards collaboration with key partners, leveraging the use of analytics, business intelligence, and other enabling approaches, technologies and tools. Direct, counsel, and manage a staff of internal auditors assigned to CNB FCC audit engagements and review audit plan, findings, and reports for sufficient scope, accuracy, appropriateness of conclusions and compliance with requirements. Coordinate and manage regulatory requests and examinations with bank regulators. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum of 10 years of progressive experience within a top tier financial services organization or Big "4" public accounting firm Minimum of 5 years experience managing staff Additional Qualifications Professional Designation ( CAMS, CFE, CIA, CPA) preferred Demonstrated successful building of inclusive and diverse teams or committees. Demonstrated experience in working in a matrixed organization with proven ability to multitask and prioritize activities. Experience leading, coaching and mentoring direct reports Audit, Assurance and Advisory experience Strong understanding of Financial Crimes compliance risk across 1st and 2nd lines of defense Experience working with US regulators such as OCC, Federal Reserve, etc Strong experience in use of data analytics, visualization and reporting - e.g. Tableau. Experience planning integrated business audits with technology, data and model auditors Understanding of core technology (applications and infrastructure). Experience in data analytics (data gathering, transformation, analytics, and reporting) Strong leadership skills. Excellent communication skills, oral and written. Ability to interact effectively with management and staff at all levels WHAT'S IN IT FOR YOU? Compensation Starting base salary: $141,830 - $263,408 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

BUSINESS PROCESS ANALYST LEAD WHAT IS THE OPPORTUNITY? This role is an opportunity to play an integral role on the Enterprise Fraud Management team. The role requires Fraud subject matter expertise, accountability for a specific Fraud Risk portfolio (e.g., a product like credit cards, or a channel like digital platforms); understanding the fraud risks and controls in the portfolio; and working with fraud, business, and product partners to mitigate current and emerging fraud risks. The role works closely with the Fraud Controls and Surveillance (rules and data science) and Fraud Operations teams to ensure appropriate management of fraud risk and client experience. The role requires regular executive level communication, a deep understanding of fraud risk, and strong analytical capabilities enabling the identification and remediation of fraud risk. WHAT WILL YOU DO? Leverage data to identify current and emerging fraud risks and to design suitable fraud control augmentations. Work with business, product, or channel owners to ensure awareness of fraud risks and to influence adoption of fraud controls that are commensurate with risk appetite and client experience expectations. Effective communication of fraud trends and solutions is critical. Key stakeholders include business, technology, and risk partner teams. Support new or existing product / channel fraud risk assessments to ensure vulnerabilities are identified and steps are taken to mitigate the risk. Develop, disseminate, and present fraud metrics, which enable understanding of risk and the efficacy of implemented solutions. Analyze and measure the effectiveness of existing Fraud and Business controls and develop repeatable and quantifiable improvements. Work collaboratively across Fraud Management and business teams to ideate, test, and implement fraud controls while understanding and communicating upstream/downstream impact of proposed changes. Support development, implementation, and continuous improvement of tools and best practices that support Fraud Risk Management activities. Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals. Act as brand ambassador of the Enterprise Fraud Management team by developing strong working relationships across the organization. Contribute to ad-hoc assignments and special projects. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelors or equivalent work experience Minimum of 8 years of experience in financial services with a good understanding of the fundamental principles of banking, project management, and business control work Minimum of 2 years in operations, risk management, quality assurance, compliance, or an internal control/audit capacity Additional Qualifications Subject matter expertise in Credit Card and Debit Card fraud preferred. Strong analytical and complex problem-solving skills Strong interpersonal, verbal, and written communication skills Advanced expertise in Microsoft Office Suite (required), including Microsoft, PowerPoint, Excel; preferably also Microsoft Visio Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Ability to work independently and in a self-directed manner Ability to interact with all levels of management WHAT'S IN IT FOR YOU? Compensation Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

BUSINESS PROCESS ANALYST LEAD WHAT IS THE OPPORTUNITY? This role is an opportunity to play an integral role on the Enterprise Fraud Management team. The role requires Fraud subject matter expertise, accountability for a specific Fraud Risk portfolio (e.g., a product like credit cards, or a channel like digital platforms); understanding the fraud risks and controls in the portfolio; and working with fraud, business, and product partners to mitigate current and emerging fraud risks. The role works closely with the Fraud Controls and Surveillance (rules and data science) and Fraud Operations teams to ensure appropriate management of fraud risk and client experience. The role requires regular executive level communication, a deep understanding of fraud risk, and strong analytical capabilities enabling the identification and remediation of fraud risk. WHAT WILL YOU DO? Leverage data to identify current and emerging fraud risks and to design suitable fraud control augmentations. Work with business, product, or channel owners to ensure awareness of fraud risks and to influence adoption of fraud controls that are commensurate with risk appetite and client experience expectations. Effective communication of fraud trends and solutions is critical. Key stakeholders include business, technology, and risk partner teams. Support new or existing product / channel fraud risk assessments to ensure vulnerabilities are identified and steps are taken to mitigate the risk. Develop, disseminate, and present fraud metrics, which enable understanding of risk and the efficacy of implemented solutions. Analyze and measure the effectiveness of existing Fraud and Business controls and develop repeatable and quantifiable improvements. Work collaboratively across Fraud Management and business teams to ideate, test, and implement fraud controls while understanding and communicating upstream/downstream impact of proposed changes. Support development, implementation, and continuous improvement of tools and best practices that support Fraud Risk Management activities. Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals. Act as brand ambassador of the Enterprise Fraud Management team by developing strong working relationships across the organization. Contribute to ad-hoc assignments and special projects. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelors or equivalent work experience Minimum of 8 years of experience in financial services with a good understanding of the fundamental principles of banking, project management, and business control work Minimum of 2 years in operations, risk management, quality assurance, compliance, or an internal control/audit capacity Additional Qualifications Subject matter expertise in Credit Card and Debit Card fraud preferred. Strong analytical and complex problem-solving skills Strong interpersonal, verbal, and written communication skills Advanced expertise in Microsoft Office Suite (required), including Microsoft, PowerPoint, Excel; preferably also Microsoft Visio Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Ability to work independently and in a self-directed manner Ability to interact with all levels of management WHAT'S IN IT FOR YOU? Compensation Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

VENDOR RISK ANALYST WHAT IS THE OPPORTUNITY? This position is part of CNB's Vendor Management Office and is responsible for enterprise wide third party risk evaluations and management services. This role will support third party risk assessments to ensure they are properly organized, conducted, reviewed, and documented. The role will also focus on tracking risk remediation plans to completion. CNB established the Vendor Management Office to support the third party risk management framework. WHAT WILL YOU DO? Facilitate third party risk assessments for initial due diligence and ongoing oversight of third party vendor services. This includes collection of documents and analysis, third party risk assessment questionnaire requirements, reviewing audited reports of controls (i.e. SSAE18, SOC Type II, PCI AoC/RoC) and other information to support full evaluation of any potential outsourcing risks. Partner and coordinate closely with internal stakeholder areas (i.e. Information Security, Enterprise Risk Management, Business Continuity Program Office, Credit Administration, and Compliance) to facilitate and evaluate 3rd party service providers. Document remediation efforts/projects for material supplier risks and track to completion Measure and monitor progress of supplier risk management activities, including issues tracking and risk remediation efforts, monthly and quarterly status reporting, key supplier metrics and periodic publishing of reports and metrics Support facilitation and documentation of various reports, such as vendor scorecards and ongoing monitoring artifacts Perform data analysis and draw conclusions as it related to vendor and contract data Maintain vendor and contract data in systems Champion the enterprise Vendor Management purpose throughout the organization; train and advise internal CNB staff on the vendor management processes Provide risk awareness and training to colleagues in support of CNB's Third Party Risk Management Policies and Procedures Escalate issues (delays; significant gaps; uncooperative parties; etc.) to management as required; work to resolve issues as needed Support various ad hoc projects supporting program enhancements, process improvements, and other functions Ad hoc duties, as assigned WHAT DO YOU NEED TO SUCCEED? Required Qualifications Minimum of 2 years of third party risk management experience in the financial services industry, conducting risk assessments, and reporting on KRIs Minimum of 2 years of experience in risk and controls identification, appropriately scoping assessments, and performing assurance testing. Minimum of 1 year working with a GRC system, incorporating continuous improvement for the system and process THIS ROLE IS IN OFFICE Additional Qualifications Comprehensive knowledge of third party risk management processes and methodologies Experience using third party risk management /Governance, Risk and Compliance (GRC) systems Experience with contracts, including master service agreements, statements of work, and license agreements. Industry recognized third party risk management or vendor management certification Six Sigma certification Experience assessing cloud servicing arrangements Strong project management skills (organizing, planning, reporting, documenting, driving tasks to closure, etc.) Strong analytical skills, working with data and drawing conclusions Excellent oral and written communication skills; ability to communicate with all levels of management; experience performing both detailed and executive-level documentation Advanced knowledge of Microsoft Office tools; specifically, Excel and PowerPoint WHAT'S IN IT FOR YOU? Compensation Starting base salary: $34.55 - $55.19 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks . ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us . INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.