EV Group, Inc.

Job Title : Team Coordinator Reports to: Director, Technology Development, North America Classification: Exempt Summary: This position acts as the primary liaison between customer, internal management and process technology engineer. This position is responsible for overseeing process technology development, onsite process support and troubleshooting activities for existing customers and technology introduction for prospective customer with in Unites States. This is an exempt position with high accountability for corporate image, integrity, and results, which at times may require extraordinary effort and flexible working hours to meet strategic objectives and customer expectations. Essential Duties and Responsibilities: To perform this job successfully, the individual must be able to perform each of the primary duties satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Takes ownership and coordinates process development and process support activities Effectively plans and organizes process technology related activities at customer site, in close collaboration with site managers and technology leadership teams to meet the customer equipment performance, contractual obligations and/or project deadlines. Supervises, trains, motivates and guides the process technology engineers within the team to effectively address and resolve the technical challenges in a timely manner. Works on a wide variety of complex technical and R&D activities related process in close coordination with the customer and EVG's application lab sites (US and Austria). Participates in internal meetings to facilitate the coordination of important issues related to Process Acceptance Tests (Equipment Acceptance) and process technology related escalations and effectively sets the daily/weekly priorities to the team. Assists Customer Support Management and Regional Sales Managers by understanding and communicating customer initiatives and ensuring timely closure of customer requirements. Proactively assists customers and internal technology leadership teams in identifying process improvement opportunities. Takes ownership of the process related items within Product Team and contributes to Continuous Improvement program within the organization. Perform advanced statistical analysis and interpretation of the results for use by internal / external customers Retrieves, compiles and reports key process performance metrics to both customer and company's technology leadership teams. Presents technical results and proposes required improvement opportunities to internal and external customers. Provides necessary technical assistance and training to less experienced / new personnel within the team. Actively presents technology solutions to prospective customers along with Regional Sales Managers. Demonstrates exemplary leadership and adaptability in fast-paced, high-pressure environments. Additional Duties and Responsibilities: Preparation and delivery of related schedule, action plans and performance progress, serving as a liaison between customer and EVG. Maintains all process technology related action items, technology reports, lessons learnt logs etc. and updates the status promptly and thoroughly. Exhibits good housekeeping practices in all work areas. Will be required to be on call, work overtime and/or travel, as required, up to 30% of the time (domestically and internationally) Qualifications / Education / Skills and Experience Requires a minimum of two (2) years of direct experience with EVG equipment and related processes. Requires a bachelor's degree in a technical discipline (Electronics Engineering, Electrical Engineering, or Mechanical Engineering) or with in the related semiconductor field. A background in high volume semiconductor manufacturing is a plus Knowledge of Advanced Statistical analysis skills using JMP and experience with problem solving methodologies such as Kepner Tregoe, SixSigma,8D and 5Ws are desired. Proficiency in organizational skills (such as planning, scheduling, and time management). Project management experience is a plus. Excellent customer management skillset which includes communication, priority setting, influencing and conflict resolution. Must be detail oriented. Self-driven with ability to prioritize work and accomplish tasks quickly. Solid written and verbal communication for expressing technical ideas and initiatives. Comfortable managing multiple priorities and tasks in a dynamic environment and with a matrix organization. Physical Demands: While performing duties of this job, individual is regularly required to stand, sit, reach with hand and arms, stoop, kneel, crouch, crawl and lift/move up to 50 pounds. Visual acuity required. Individual is required to use hands to finger, handle or feel objects, tools, or controls frequently and be able to reach with hand and arms above shoulder level occasionally. Ability to wear proper cleanroom attire and work inside the fab/cleanroom up to 75% of the time. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. PI5ffea2d8da86-6668

Job Title : Field Service Engineer II - Onsite Reports to: Site Coordinator Classification: Non-Exempt Summary: This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, field process applications , and qualifications. In addition, the position is accountable for being able to operate as an independent "product expert" on select EVG product lines. Capable of assisting in the implementation of detailed, complex customer installation plans for reliability , process qualification , and sign-off. Training customer personnel on advanced equipment operation, maintenance procedures and process related operations. Provides onsite technical support for development and implementation of equipment and process applications. Trains other Field Service Engineers on specific product lines. Essential Duties and Responsibilities: To perform this job successfully, the individual must be able to perform each of the primary duties satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Provides professional and courteous service to customers with a primary goal of complete customer satisfaction. Assists customers and other personnel in identifying and repairing equipment related process problems. Performs onsite preventative maintenance, clean equipment as required and verify the operational quality of equipment. Performs start-up, warranty, paid service, and service contract activities. Performs hardware set-up on specified systems within established time frames. Keeps Management informed of down situations. Documents, logs, and reports activities as required. Troubleshoots and corrects process variations on systems. Diagnoses sources of hardware or process problems on equipment, facilities, or wafers. Participates in local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, group settings and communicates professionally by email and telephone, as needed. Prepares and submits all required paperwork on a timely, routine basis. Maintains all assigned equipment logs and records promptly and thoroughly. Records activities clearly in written pass down and communicates clearly face to face when handing work off to oncoming shift. Complies with all OSHA and Customer Safety requirements. Stays current all prescribed and recurrent training courses for EVG and Customer to maintain uninterrupted access to customer site. Works overtime and/or travel on short notice, including unscheduled callouts from home and other shifts, as needed. Must be able to travel domestically and internationally overnight, as needed, up to 20% of the time. Must possess a valid passport. This position requires the use of EVG hired vehicles on EVG business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have acceptable driving privileges. Trains other Field Service Engineers on specific product lines and company software (timecards, expense reporting, drawings, parts) Assists and completes onsite equipment installations or complex retrofits on equipment and obtains Final Acceptance by the customer. Ability to utilize training skills to troubleshoot tools to resolve issues and minimize downtime. Keeps equipment running properly and efficiently to enhance customer satisfaction. Other duties, as assigned. Additional Duties and Responsibilities: Initiates purchase orders for parts and service. Maintains and performs repairs on company demo cleanroom equipment. Keeps informed and trained on company's most current systems, methods, and procedures, including site safety. Demonstrates excellent customer service skills (foreign and domestic). Exhibits good housekeeping practices in all work areas. Qualifications / Education / Skills and Experience: This position requires an associate degree or bachelor's degree in a related engineering field plus two (2) years of experience or up to four (4) years of experience installing/repairing semiconductor/electronic production equipment. Advanced electromechanical troubleshooting skills. Knowledge of quality improvement process methods and terminology. Ability to identify and solve advanced process-related system problems. Ability to communicate and demonstrate professional conduct with all levels of customers, management, and coworkers. Must have advanced PC skills (Windows, MSOffice suite). Kepner-Tregoe Problem Solving and Decision Making training, preferred. Physical Demands: While performing duties of this job, individual is regularly required to stand, sit, reach with hand and arms, stoop, kneel, crouch, crawl and lift/move up to 50 pounds. Visual acuity required. Individual is required to use hands to finger, handle or feel objects, tools, or controls frequently and be able to reach with hand and arms above shoulder level occasionally. Ability to wear proper cleanroom attire and work inside the fab/cleanroom up to 75% of the time. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. PI739aede8968e-6676

Job Title: Strategic Account Manager Reports to: Vice President and General Manager - North America Classification: Exempt Summary: This position maintains and expands relationships with strategically important, named large customers within a specified geographic region. The Strategic Account Manager is responsible for achieving sales quota through the development of a strategic plan addressing the individual customer's goals and objectives. The Strategic Account Manager represents the entire range of company products and services to the assigned customers. Responsible for leading the customer account planning cycle and ensuring that the assigned customers' needs and expectations are met by the company. Essential Duties and Responsibilities: To perform this job successfully, individual must be able to perform each of the primary duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: Establishes productive, professional relationships with key personnel in assigned customer accounts. Coordinates the involvement of company personnel including Support, Service and Management resources to orchestrate resolution of customer technical questions, concerns and escalations. Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets and critical milestones for a one- and three-year period. Proactively prospects and generates sales leads throughout the assigned region. Presents and sells company products and services to current and potential customers. Follows up on leads generated from trade shows, field activity, referrals, Internet research and cold calls. Proactively assesses, clarifies and validates customer needs and status on an ongoing basis. Collects information needed to generate quotations. Partners with customer to follow up, negotiate price and close orders. Prepares presentations, proposals and sales contracts. Business development in Key Accounts allowing for increased cross-selling opportunities and overall account management. Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel. Coordinates with Product Management to suggest enhancements that will drive customer satisfaction, increase product influence or broaden sales channels. Must be able to travel domestically and internationally overnight, as needed, up to 70% of the time. Must possess a valid passport. This position requires the use of EVG hired vehicles on EVG business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have acceptable driving privileges. Other duties, as assigned. Additional Duties and Responsibilities: Develops the annual sales order intake forecast for the designated strategic territory within the parameters defined by Management. Closely coordinates company Executive involvement with customer Management. Meets or exceed annual sales order intake forecast. Documents customer contact activity. Creates, reviews and revises quotations accurately. Completes required training and development objectives within the assigned timeframe. Provides weekly status report of Sales activity. Qualifications / Education / Skills and Experience: This position requires a four (4) year college degree in Engineering or Marketing or equivalent related experience in the semiconductor/microelectronics industry. Requires a minimum of five (5) years of experience in the semiconductors/microelectronics industry or five (5) years of capital equipment sales experience. Must be computer literate with MS Office software and have excellent oral and written communication skills to create and edit written materials and to persuade and influence others. Experience with Miller Heiman and Seibel CRM preferred. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. PI9fa1ab59f5-

Job Title: Strategic Account Manager Reports to: Vice President and General Manager - North America Classification: Exempt Summary: This position maintains and expands relationships with strategically important, named large customers within a specified geographic region. The Strategic Account Manager is responsible for achieving sales quota through the development of a strategic plan addressing the individual customer's goals and objectives. The Strategic Account Manager represents the entire range of company products and services to the assigned customers. Responsible for leading the customer account planning cycle and ensuring that the assigned customers' needs and expectations are met by the company. Essential Duties and Responsibilities: To perform this job successfully, individual must be able to perform each of the primary duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: Establishes productive, professional relationships with key personnel in assigned customer accounts. Coordinates the involvement of company personnel including Support, Service and Management resources to orchestrate resolution of customer technical questions, concerns and escalations. Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets and critical milestones for a one- and three-year period. Proactively prospects and generates sales leads throughout the assigned region. Presents and sells company products and services to current and potential customers. Follows up on leads generated from trade shows, field activity, referrals, Internet research and cold calls. Proactively assesses, clarifies and validates customer needs and status on an ongoing basis. Collects information needed to generate quotations. Partners with customer to follow up, negotiate price and close orders. Prepares presentations, proposals and sales contracts. Business development in Key Accounts allowing for increased cross-selling opportunities and overall account management. Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel. Coordinates with Product Management to suggest enhancements that will drive customer satisfaction, increase product influence or broaden sales channels. Must be able to travel domestically and internationally overnight, as needed, up to 70% of the time. Must possess a valid passport. This position requires the use of EVG hired vehicles on EVG business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have acceptable driving privileges. Other duties, as assigned. Additional Duties and Responsibilities: Develops the annual sales order intake forecast for the designated strategic territory within the parameters defined by Management. Closely coordinates company Executive involvement with customer Management. Meets or exceed annual sales order intake forecast. Documents customer contact activity. Creates, reviews and revises quotations accurately. Completes required training and development objectives within the assigned timeframe. Provides weekly status report of Sales activity. Qualifications / Education / Skills and Experience: This position requires a four (4) year college degree in Engineering or Marketing or equivalent related experience in the semiconductor/microelectronics industry. Requires a minimum of five (5) years of experience in the semiconductors/microelectronics industry or five (5) years of capital equipment sales experience. Must be computer literate with MS Office software and have excellent oral and written communication skills to create and edit written materials and to persuade and influence others. Experience with Miller Heiman and Seibel CRM preferred. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. PI0aaadb39694c-6641